Hey guys down here. Welcome to Podiatry Practice
Mastery. Today I am trying something a
little bit different. Here I am trying to use
something called Riverside. This is a new thing within the
podcast and Spotify, that's where I record things.
It's called Spotify Podcast, it's called Riverside.
So they're doing a video and audio.
So I don't know how it'll be for you in terms of if you're going
to be listening to the audio or the video, but this, this first
one I want to go over my one year follow up or my one year
review about using a scribe. So I've been using a scribe, the
same scribe actually for about a year now and I would go over the
results specifically the finance finances behind it.
So I have my end of the year numbers.
We finally met up and talked about that.
So my there's like what I produced and like kind of what
the what the clinic produced, what when each doctor produced.
So we you basically produced slightly over 3 million.
OK for for doctor practice I produced 1,052,255 and my
previous best year was around 800 and and I think a lot of
this has to do from my scribe. So I just want to say like if
you're thinking about using a scribe, this might be a good
reason, but I want to talk about kind of the good, bad and the
ugly and how I could make my scribes job a little bit better.
So the good is I am much more relaxed, I enjoy treating
patients more. I can just do my my
presentation. So if you haven't heard of that,
you can go to patientpresentations.com.
So what I do currently is I just pull up the slide deck, show the
patient and then there also I have my treatment sheets.
So I just fill out the treatment sheets.
Murali does a lot of other things for me.
So he sends out my patient education information, which I
use from patient education genius.
He scheduled surgeries for me through my medical, through my
scheduler. He orders all my medications,
all the labs for like LFTS, whatever medication I'm doing.
He does the whole note, puts in the Medicaid medication
management thing, puts in all the discussion.
I've kind of trained him. He has the templates.
He does a really good job and then I just check every like 3
to 4 patients. Maybe every five patients I'll
go through and run through and check it and takes me a lot less
time. So the benefit is I'm not having
to spend an hour or longer at the end of the day or wait till
the next day where I can't remember things.
So it's really, really made my life, you know, I would say 5 to
10 times better. I was a slow adopter and I'm
kind of an early adopter for things, but I was kind of a slow
adopter to this just because I had to sell my my colleagues on
it and say, hey, I'm going to do this because my other two
partners are not using the Scribe.
My Scribe is in my pocket, so it's it's with a cell phone.
I have an extra cell phone that I put in my pocket and he
listens to me all day long. So it's it's been great.
What are some of the things that weren't so good?
Well, the, I guess the $33,628.00 that Murali cost me
wasn't so good, but in terms of like the quality of, I think my
billing has gone up. I'm able to see at least one,
one or two more patients per day and most importantly though like
the quality of my life has has gone up now after about a year
and he's starting to tell me what I can do to make his job a
little bit easier. And I'm going to go over two
things that if I could do it over again I probably would have
done different with with Raleigh.
Number one, I would give him time in between patients.
So I we're so used to running from one patient encounter to
the next to the next. And what I found is, since he's
doing such in depth notes, because my notes are actually
better than when I do my notes, I need to give him some some
time. Now it took me a whole year to
learn this and he's mentioned it kind of in passing frequently to
me, but I just never really paid attention.
But recently I've done that. So I after I finish, I come back
into my office and kind of do things like this or record other
videos or things like that that I like to do or other stuff.
And and then he finishes the note.
When he's done, he tells me. Then I go see the next patient.
That 2 to 3 minutes is the same time that I used to take to do
the notes or or even longer when I was doing the notes at the end
of the day. So it all stays fresh in his
mind and that he's not going to have to take notes on.
He's tried a couple of other things he's tried like a a chat
bot that would record it, so that makes his job a little bit
easier. So if it records the the
sessions in a in a chat format like a transcription that made
it easier for him and then you know then otherwise he just had
to like play catch up. So I find it it's really only a
minute or two so but it really makes his life a lot easier.
Problem with me is when I come to my office I tend to get
distracted and work on one of my other projects that I'm I was
working on. The second thing I've learned
that's good is is a lot of times with the cell phone the way I
use it some in my pocket I he doesn't always hear what the
patient says. So as I'm talking to the patient
he hears better from me because I am close to the microphone.
He's not as close. I thought about using like a
pedestal in the treatment room. I do not do that.
I know a friend, he uses the Google Glasses.
I do not do that either. But what I've started to do, and
I think it's good actually for the patient encounter is now I
repeat everything back to the patient.
So I I not everything. But when they say something that
I'll just kind of do repeat the repeat method, which is kind of
a method of treating patients right, you're back what they
said to make sure you got everything.
If there's anything else you repeat back kind of what they're
dealing with, what treatments they've tried and things like
that. So I think it makes better for
his notes as well. So we can do a very good
subjective and and the plan that we're going to be doing for him.
So that's just my, my take away. I think it's good to give my
feedback after a year we had, we had a good year.
I think anyone that does over a million and you do, you do good.
You you work hard. For the next year, I'd like to
work maybe a little bit less because there are down times
like now we're in in February, so it's a little bit less like
super busy. And there are other times that
it's very, very super busy. But that's my take away on
scribing. And there will be, there's like
a full whole like a training within practice Mastery Academy
about describing about how to train ascribe and all the other
things. But hopefully this was
beneficial to you and hope you like this new thing via
Riverside that I'm using within the studio.
OK, let me I'd love to know kind of what your thoughts are.