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Hi, Don here. 
Welcome to Podiatry Practice 

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Mastery, where we're going to go
over the things that help get 

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your practice to the $1,000,000 
mark and beyond. 

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I want to share kind of one of 
the challenges and kind of a 

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potential solution for something
in our office. 

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What we're, what we're finding 
is as we do more and more 

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shockwave therapy, it's taking 
up more and more spaces in the 

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office. 
And, and sometimes patients are,

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are used to seeing us and they 
maybe don't want to see another 

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provider. 
I'm kind of preparing myself to 

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say, hey, if I have, let's say I
don't know 15 or 20 patients a 

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week that I'm doing shockwave 
on, is there a way that a 

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portion of those would see 
someone else? 

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And I want to take an analogy 
that I heard recently for like a

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restaurant. 
So some restaurants, let's say 

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they are busy on the weekend, on
Saturday and Sunday, Friday, 

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Saturday, Sunday, but there 
there's less time during the 

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week. 
And so one option is to charge 

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20% more Friday, Saturday, 
Sunday. 

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But it's all how you frame it 
like charging 20% more to use it

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on the weekends isn't a good 
idea, but you could do it just 

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the opposite. 
What you could do is you could 

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charge 20% less during the week.
And that way people think, well,

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if I go on the weekend, I'm 
going to pay normal price, but 

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I'll get it 20% less if I do it 
on on during the weekday. 

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So a way that we could institute
that in our office would be 

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charging, let's say 20% less for
the shockwave by having a 

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certain trained assistant do it 
for us. 

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That way, my thoughts are I 
could do the 1st and the 6th, 

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but then I could have the other 
medical assistant or other 

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person that would be doing it. 
They would charge a little bit 

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less. 
You would just pay them whatever

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their hourly rate is and then 
they could do the shockwave or 

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they could do other things for 
us in the office. 

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So it's a way of getting the 
patients would maybe want to see

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someone else like that. 
You could say, oh, you could see

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doctor Pelto for these or you 
could see this other person. 

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And if they do that, you could 
get a discount for for doing 

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that because I'm it's not up 
taking my time. 

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OK, So what what's happening 
today? 

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One thing I always like to say 
kind of things that embarrass me

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as well. 
So I got caught not wearing 

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gloves. 
So let me explain what this 

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meant in when I make my videos 
for my YouTube shorts, I I 

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usually do the whole treatment 
process and then I will get out 

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my phone and I'll record a 
YouTube short for that patient 

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encounter. 
If you go, if you want to see 

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them, you can go to my YouTube, 
which is doctor Pelto dot doctor

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Pelto at YouTube, or you can see
it on LinkedIn or other places 

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where I do these shorts. 
But usually I do it with a glove

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off only because I've already 
done all the treatments and I'm 

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just kind of pointing out 
things. 

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But someone poked, poked fun of 
me on, on LinkedIn. 

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They said, called me out on it 
and they said, hey, doc, you 

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should be wearing gloves. 
So a little bit of embarrassing 

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moment, but I, I just want to 
say I'm going to start now when 

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I do videos, I'll start wearing 
gloves for that. 

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OK, so let's, let's do my 
recording. 

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This is a recording for a 
Tuesday in the office. 

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And I'll kind of explain the 
rationale between some of these 

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patients. 
So the first patient was a 58 

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year old female. 
She had anterior calcaneal 

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fracture that was noticed and 
she was kind of overweight and 

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wasn't really a good surgical 
candidate. 

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And really there wasn't a great 
surgery for that. 

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I did 6 sessions of Shockwave 
and now she's about 80 to 85% 

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better. 
I got X-rays now comparing it to

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like 6 weeks or actually more 
than like more like 3 months ago

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and it's there's still there's 
healing in crossing over over 

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that fracture site. 
So I did that. 

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That was I didn't do another 
session of Shockwave. 

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This was a follow up I did. 
She also asked for nails and 

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callous care so I did that. 
I'm going to see her back in 

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three months, get another X-ray 
at that time. 

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But this is really just the 
shockwave follow up. 

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So she was a a success and she's
feeling so much better. 

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She's out of her Cam boot. 
Next was a 56 year old male. 

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He's a orthotic A6 week follow 
up and he also had a question 

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about one of his nails. 
So I debrided that nail so it 

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would be an office visit. 
His orthotics are feeling good. 

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No follow up, but I did debride 
that thick nail. 

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So I think a lot of times if you
see a patient, for example, with

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with a callus or with a thick 
nail, you're not going to see 

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them back for for for a long 
time or you maybe not seeing 

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them back. 
But I think just adding that on 

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can add, can it do a bump up in 
your in your office charge? 

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I'm always an advocate of what 
you can do that provides value 

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to the patient, but then we'll 
also increase the per visit 

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value for that specific visit 
for the patient. 

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So just adding simple things 
like adding a callus and maybe 

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they even know it's not covered 
so they'll charge for, you'll 

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charge for that or adding a foot
cream or adding something else 

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like that just can increase that
amount for the visit. 

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So it would be something that's 
a typical normal office visit. 

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It can increase that amount and 
that and that's one of the I 

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think the easiest low hanging 
fruit to get to the $1,000,000 

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mark. 
Next patient was an 83 year old 

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female. 
She had bilateral hallux 

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rigidus. 
We did X-rays bilaterally. 

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We talked about that. 
So we had the office visit for 

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that Level 3 visit and then we 
did nail care. 

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She also wanted nail care and so
she's going to be seen back in 

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three months by my nail 
technician. 

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So I also introduced my nail 
technician saying that she would

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be the one that would be doing 
the care. 

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Next patient was a 45 year old 
female. 

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She had bilateral insertional 
Achilles tendonitis. 

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I did bilateral shockwave for 
her combo which is radial and 

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then non radial and that was #2 
out of 6. 

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Now I want to explain about this
patient. 

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So she, she originally last 
session I only did one side and,

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and both sides were bothering 
her. 

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And this is kind of a kind of a,
not a kind of an ethical and 

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financial dilemma. 
So I feel bad for this patient. 

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I did bilateral ultrasounds 
today for her and it showed that

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they were both there's a fusion 
and swelling at the insertion. 

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She has a spur on the on the 
good side, there was a kind of 

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normal thickness, but on the bad
side, she's had 10 jet on that 

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before and it's just really 
thick. 

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And I couldn't in good 
conscience only do the only do 

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one side because that's all she 
could afford. 

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So what I told her is I'll do 
both sides. 

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I'll kind of chalk it up as a 
pro bono. 

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And she she works at like a 
urgent, a convenient urgent care

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as a rad tech. 
And so I said, you just, you 

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know, try to refer more 
patients. 

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I think that's going to create a
lot of goodwill. 

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Some patients that can't afford 
the bilateral, a lot of times 

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I'll add it in because it 
doesn't take me much longer and 

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I just feel better about doing 
that. 

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And I think from that goodwill, 
many other patients will be 

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referred to the office. 
Next patient was a 79 year old 

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man. 
He had sciatica and he came in 

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from his primary care. 
I looked at his X-rays, he has 

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some foot manifestations and 
he's already going to PT. 

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He's already on gabapentin. 
I talked to him about doing an 

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orthotic and that's something 
that he he wanted to do. 

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So we did orthotics for him. 
Next patient was a fracture of 

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the second metatarsal and she 
also had a bunion. 

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So for her she had a stress 
fracture in that area from doing

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a lot of walking while she was 
on vacation. 

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I gave her a Cam boot and an 
even up. 

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So once again, as we're talking 
about increasing the per visit 

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value, anytime you can add 
something. 

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So one thing we always add when,
when patients get a Cam boot is 

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they say you're going to get an 
even up. 

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So even up is something that 
evens up the the height so it 

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doesn't throw their hips off. 
Another thing that patients get,

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so when they're doing matrix 
ectomy, they're always getting 

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the post op kit. 
So these are things that you're 

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adding on to things that you're 
already doing. 

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I think this is obvious, but I'm
just kind of being clear to to 

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kind of instruct on how to get 
to the the $1,000,000 mark. 

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Next patient was a 75 year old 
female hallux fracture follow up

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and X-ray only. 
So if I'm talking about least 

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valuable patient, this is 
probably the least valuable 

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patient of the day. 
She had a fracture. 

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It's doing better. 
I only got the X-ray. 

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I didn't get any office visit. 
She didn't really have any other

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issues. 
I don't know any other way 

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except just reducing the amount 
of follow-ups for these that you

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can reduce the low value 
patients. 

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I guess one option would be, I'm
just thinking about it out loud.

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The same way that I see my 
matrix follow-ups in a 10 minute

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slot in three weeks. 
If it's going to be a simple 

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fracture, I could do my fracture
follow-ups with X-rays in my 10 

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minute slot. 
So kind of reserving those 10 

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minute slots in my schedule to 
accommodate the things that 

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wouldn't, you know, relegate to 
a higher level visit and we'd be

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just only an X-ray. 
So that would be something that 

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I can also do in the future. 
So I'm, I'm starting to develop 

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as a list of like 10 minute 
appointments that are going to 

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be quick and usually easy. 
So I can add this to this. 

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Like usually it's a matrix 
follow up. 

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Apparently I'm not even seeing 
back maybe even like a simple 

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orthotic follow up, putting 
these in these 10 minute slots. 

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I think that might be a good 
reason to, to do the to do 

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those. 
Next patient was a 60 year old 

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female, had bilateral ankle 
replacements and this was done 

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by another person in Boston and 
she was here to see me to get 

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the orthotics afterwards. 
So she currently has orthotics. 

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I did a new pair of orthotics 
for her. 

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We scanned her and then she will
be seen for follow up at the six

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week follow up. 
Now even even I'm just thinking 

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out loud here. 
So even some of these patients 

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that I always see for six week 
follow up for orthotics, in this

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specific case, if she's been 
used to them, they're fitting 

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fine. 
She might not need that six week

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follow up. 
The next patient was a 84 year 

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old man. 
He was here for after his 

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Lamisil booster. 9 out of the 10
toes got better. 

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I think that's considered 
success and he has one toe that 

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has something. 
I could potentially switch him 

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to something else like a 
Diflucan or a Sporinox. 

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But in his specific case at his 
age, I'm just going to call good

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enough alone and I'm going to 
leave it. 

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So just the office visit for 
that one. 

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Next patient was a 73 year old 
female. 

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They had calluses. 
I trimmed those calluses and 

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there was just like a self pay. 
I don't know how she got into my

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my non routine day, but I think 
it's because she was just saying

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she had painful feet, maybe a 
wart. 

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That's what she called it. 
But when I looked it was a 

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little over a year. 
She was here for those calluses.

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So I did counseling for 
calluses. 

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So that was a level 2 office 
visit. 

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I don't do many of those level 
twos, but level 2 office visit 

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counseled about calluses, 
orthotics, and then I did the 

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calluses which were $75.00 for 
that patient. 

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Next was a 85 year old with a 
matrix follow up. 

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That was a quick one. 
Once again, these are my 10 

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minute slots that I'm using. 
Next was a kind of an 

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interesting patient. 
This was a 42 year old female 

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that likes to do a lot of 
running and she had an MRI done 

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in a tibialis anterior tear, 
tear at the insertion and we 

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talked about different treatment
options. 

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She's already been in a Cam boot
for about two months and it's 

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still not better. 
So we set up number one out of 

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six of her shockwave. 
So she did shockwave today and 

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she also has a wart on the right
foot so the tib Ant tear is on 

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the left and for the award we 
did kanthridin on the right 

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side. 
So we were able to get the 

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kanthridin bill and as well the 
follow up MRI and the shockwave 

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for her next patient was a 65 
year old man. 

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He had a recurrent ulcer on the 
tip of the hallux due to a 

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previous first MPJ fusion where 
it caused a kind of a cocked 

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down hallux. 
I'm going to see him back in 

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three weeks and I debrided it. 
So I got the office visit, the 

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debridement and the and the 
follow up and I have a, a short,

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how do you say a short referral 
patients. 

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So if he's not better in a few 
weeks, I'm going to send him to 

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the wound care center. 
I don't do a ton of wounds, as 

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you can tell by my these little 
discussions we have here. 

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Next patient was Swift number 
six. 

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He I usually do for swift, but 
today he needed another one. 

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So he was number six and I'm 
going to see him for a one month

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follow up. 
I did Kanthordin as well. 

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So one other thing about Swift, 
usually I do Swifts and if I add

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on Kanthordin, I'm not billing 
for the Kanthordin and the 

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Swift. 
I just sometimes feel like it's 

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double dipping and Catherine 
doesn't really take that much. 

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Yes, you have the liquid you put
on there and the bandages, but 

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in his case he's already on #6 
so I will just do the Catherine 

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without charging it. 
I guess one other option is you 

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could do the Swift without 
charging it, but I tend to do 

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the Catherine without charging 
it. 

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One other option I've kind of 
thought about if you do use 

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Swift, I know they have a, a 
benefit, I guess they say like 

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if you do a video about your 
Swift, they will give you, they 

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will credit you, I think a box 
of Swift tips. 

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So I'm just thinking about this 
out loud. 

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So potentially if, if, if you do
videos on some of the patients 

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that maybe can't afford Swift, 
you could theoretically not 

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charge them because they would 
get the, the the box that comes 

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with the Swift. 
It's one of the added benefits 

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of of making video or doing 
social media stuff for them, 

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like sending them the video that
you did and then and then doing 

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00:12:23,680 --> 00:12:26,040
it kind of pro bono for some of 
these patients that maybe can't 

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00:12:26,040 --> 00:12:27,160
afford it. 
I thought it's kind of a neat 

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00:12:27,160 --> 00:12:29,400
idea and just say, hey, if you 
do this video, we can do it for 

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00:12:29,400 --> 00:12:31,640
free because they're going to 
give me a free box and a box 

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00:12:31,640 --> 00:12:33,320
will have so many, so many tips 
in there. 

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00:12:33,720 --> 00:12:36,160
That was just an idea I had 
today. 

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00:12:36,880 --> 00:12:46,040
And then the final follow up was
the 65 year old for a right 5th.

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00:12:48,000 --> 00:12:51,000
I'm trying to read my 
handwriting fifth met resection.

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00:12:52,440 --> 00:12:56,480
I think what I did that for this
one here is I did canthered in 

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00:12:56,480 --> 00:12:58,680
on this one. 
So it like a fifth met canthered

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00:12:58,680 --> 00:13:01,320
in for this patient. 
OK, that was the day. 

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00:13:01,720 --> 00:13:06,280
Once again, I have a, a practice
like $1,000,000 practice 

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00:13:06,520 --> 00:13:09,200
blueprint on our on my website 
Podiatry practice master. 

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00:13:09,200 --> 00:13:12,080
If you found this beneficial, I 
kind of do a deep dive into all 

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00:13:12,080 --> 00:13:14,640
these topics that I'm talking 
about here, you might find it 

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00:13:14,640 --> 00:13:16,520
beneficial. 
I'd love to share that with you.

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And also if you want to do my 
see my daily treatment tracker, 

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00:13:20,880 --> 00:13:23,560
This is what I use every day to 
to kind of track what I do. 

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And I think it keeps it to front
of mind. 

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So even if you're like not going
to record your own podcast, I 

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00:13:28,080 --> 00:13:31,320
think recording it and kind of 
keeping value the most valuable 

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00:13:31,320 --> 00:13:32,920
patient out there is a is a good
thing to do. 

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OK, until tomorrow. 
Thanks guys.

