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Welcome back, everyone. 
Today on the Joseph Carlson 

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Show. 
Google is a monopoly. 

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This is something that we've all
understood to some degree over 

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the past decade. 
The company's highly 

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monopolistic with their search 
engine and with YouTube. 

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But now it's official. 
It's in writing. 

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The Department of Justice won 
their case. 

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The judge ruled that Google 
monopolized search through 

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illegal deals. 
This is a very long, detailed, 

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rigorous ruling from the judge. 
There's a lot to break down with

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this ruling. 
First of all, now that Google's 

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labeled as a monopoly, there 
needs to be a remedy. 

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What does that remedy mean? 
How does it impact the company? 

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How will it impact the revenues 
and operating profits of Google?

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What does it mean for future 
competition? 

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We have different search 
products like Search GPT coming 

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out from Open AI. 
Is Google going to have to 

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compete more fiercely with them?
Did the judge take into account 

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these new competitors? 
We'll be looking at how this 

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will impact Google from an 
investment perspective and how 

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it impacts their partners. 
ALE. 

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This lawsuit from the DOJ wasn't
against ALE. 

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They're not claiming that Apples
monopoly here, but ALE has done 

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business with the monopoly. 
Google and Apple's profiting 

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dramatically from this business 
to the tune of $20 billion per 

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year. 
At least. 

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Apple's a highly profitable 
company, but the amount of cash 

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flow they make is around $100 
billion per year. 

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So if you took away 20 billion 
of that, that's roughly 1/5 of 

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their total profit. 
Putting this relationship in 

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jeopardy not only has big 
implications for Google, but it 

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does for Apple as well. 
We'll be breaking down the math 

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of how this may impact both 
Google and Apple. 

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Now, of course, we have some 
other news. 

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Airbnb shares have fallen at 14%
after reporting earnings. 

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The company has warned that 
there's slowing demand in the US

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market. 
We have news that Disney finally

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posted their first ever 
streaming profit. 

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So now Disney Plus, Hulu, ESPN 
Plus, all of that is finally 

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profitable, even if it's by a 
tiny amount. 

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And finally, we have an update 
on the ongoing fallout of the 

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Crowdstrike outage. 
Delta Airlines has sued 

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Crowdstrike and Microsoft, but 
Microsoft and Crowdstrike are 

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both pushing back on Delta 
saying that it's actually their 

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fault that they they declined 
repeated offers for help when 

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the outage begin. 
Who's really at fault here? 

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We'll be finding out. 
So we're going to be going over 

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all of that plus much more. 
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Now let's go ahead and jump in. 

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This has been a crazy week with 
a lot of volatility and a lot of

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news. 
But perhaps the biggest news of 

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the week is Google finally 
officially lost their Department

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of Justice case that accused 
them of being a monopoly. 

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The case concluded that Google 
illegally monopolized the search

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market through exclusive deals, 
the judge ruled on Monday, 

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handing the government a win in 
its first major antitrust case 

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against a tech giant in more 
than two decades. 

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The most recent one before this 
was Microsoft. 

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The judge said that Google's 
paying a combined $26 billion in

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payments to make it search 
engine the default option on 

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smartphones and web browsers, 
effectively blocking any other 

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competitor from succeeding in 
the market. 

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Quote Google's distribution 
agreements foreclose a 

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substantial portion of the 
general search service market 

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and impairs rivals opportunities
to compete. 

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This ruling is massively 
detailed and rigorous. 

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It covers every single nuance 
and concerned it's 286 pages. 

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So this is a thorough ruling 
against Google unlikely to be 

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overturned. 
By monopolizing distribution on 

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phones and browsers, Google has 
been able to consistently raise 

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prices for online advertising 
without consequences. 

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Quote. 
The trial evidence firmly 

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established that Google's 
monopoly power, maintained by 

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exclusive distribution 
agreements, has enabled Google 

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to increase text ad prices 
without any meaningful 

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competitive constraint. 
Now on Bloomberg, they continue 

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to rehash the same thing, that 
this is a monumental win for the

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American people, for the 
government, and this is a loss 

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for Google. 
But when looking at this case 

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with this loss for Google, what 
does it actually mean? 

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What does Google actually lose? 
What is the remedy here? 

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That seems to be the big 
question that's not yet 

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answered. 
The Justice Department hasn't 

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yet said what changes it will 
seek. 

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So the DOJ has said so far, 
Google, you're a big, bad 

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monopoly. 
You have defaulted yourself 

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everywhere. 
You have boxed out competition, 

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and you've unfairly raised 
prices on businesses wanting to 

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advertise. 
But when the question rises, OK,

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what are you going to do about 
it? 

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We have no answers as of now. 
We just have speculation. 

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There's a few things that I 
think Google could be forced to 

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do. 
I think US regulators are likely

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to copy European regulators. 
They've already gone over this 

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issue with Google, and they 
forced Google to offer 

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selections to the user when 
they're starting up their 

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device. 
So if you get a new iPhone, if 

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you get a new laptop, you have 
the default selection. 

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Normally in the US, it's already
picked for you. 

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You don't select anything. 
You can go into your device and 

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change it if you want, but 
Google's already the 

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predetermined preselected 
default option. 

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But in Europe, they forced 
Google and Apple to offer 

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options to the user. 
So the user's presented with a 

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list of search engines and then 
the user selects which one they 

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want, therefore making it one 
more obstacle for the user to 

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select Google. 
They will force Google on their 

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Chrome browser to offer users 
different default searches. 

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And that solution, if 
implemented now, comes at a 

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pivotal time. 
On this note, we have Cantor 

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from the Department of Justice 
arguing that this may be why 

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Google's forced now to open up 
the selection of possible search

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engines. 
There's no competitor to search,

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so therefore you have to do 
this. 

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Could you not be overridden by 
the event of July 25th 2024 

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Search GPT prototype? 
These are factual questions. 

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The court addressed the number 
of these questions and it's 

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lengthy opinion that was 
extremely rigorous, detail 

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oriented, relied on expert 
testimony as well as documents 

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and data. 
The fact of the matter is 

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competition often matters most 
when they're new inflection 

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points that emerge in the market
and monopolies have the greatest

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incentive during those 
inflection points to sifle 

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competition before it has the 
opportunity to take hold. 

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So at right now is perhaps the 
most critical inflection point 

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we've seen in the search market 
in 15 years. 

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And making sure that it has the 
opportunity that competitors 

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have the opportunity to compete 
on the merits, benefit of their 

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own innovations and and win or 
lose based on the merits of 

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their products is the most 
important thing right now. 

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We are at an inflection point of
the most important time in the 

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search market in over a decade, 
and this inflection point is 

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precisely when the Department of
Justice is opening up the 

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floodgates of competition. 
The answer to how we remedy this

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problem of Google being a 
monopoly is by offering 

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competition. 
Competition meaning other search

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engines. 
Allowing users to select from a 

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list seems like a good idea 
because it solves the problem of

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claiming that only people use 
Google because Google's the 

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default search engine. 
The issue with this remedy is 

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that even when you have a big 
list of search engines, even 

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when you have Perplexity 
DuckDuckGo, you have search GT, 

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and you present that list to 
users and you allow them to pick

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guess what search engine they 
pick the majority of the time, 

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they still pick Google. 
Not only the majority, but the 

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huge majority of the time when 
you allow users to select from a

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list, they still pick Google. 
And that's still a problem for 

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Google being the dominant 
monopolistic market share 

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leader. 
This is where this case runs 

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into an issue. 
The judge is saying that 

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Google's a monopoly because of 
the default position. 

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But even if you undefault 
Google, even if you allow users 

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to select from a list what 
search engine they want to use, 

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most users still use Google. 
So there can be other search 

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engines like Bing or Chachi PT 
that went over some of the 

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market, but not a meaningful 
amount. 

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So the judge may want to go even
further. 

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The problem is, if the judge 
goes too far, it may cause more 

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issues than it solves. 
European regulators have already

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ran into this issue when they 
require Google to offer users a 

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choice of search engine. 
It LED few to switch, so they 

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might go further and have more 
aggressive, invasive solutions. 

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The agency could demand a 
separation of Alphabet search 

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business from other products 
like Android and Chrome, which, 

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if ordered by the judge, would 
mark the biggest force breakup 

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of U.S. companies since AT&T was
dismantled in 1984. 

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Is the judge ready to break up 
one of EU s s best companies in 

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the world? 
One that offers products that 

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hundreds of millions of 
consumers love, that they use 

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every single day. 
This is far bigger of a deal 

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than even AT&T. 
AT&T was looked at as more of a 

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utility, something like your 
water or heating. 

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Google offers services that are 
updated routinely that benefit 

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users in more personalized ways.
Breaking up the company may 

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damage the services that they 
offer to users. 

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If the judge decides to break up
Google, the risks are much 

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higher. 
The option of breaking up Google

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is the most unlikely option. 
It may happen, maybe the judge 

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will go down that route, but 
it's unlikely. 

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More than likely, Google's going
to be forced to not be able to 

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have the same default 
relationship on different 

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devices, especially Apple. 
So how does this impact Apple? 

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We know that Google's paying $26
billion to different companies 

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to be defaulted, and out of that
$26 billion, Apple alone takes 

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over $20 billion of it. 
So they're taking the lion's 

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share of Google's nice payment 
that they make to be defaulted. 

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Well, there's a couple different
options here. 

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First of all, it's unlikely that
the DOJ can completely end this 

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relationship. 
That's a really difficult thing 

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to do. 
More than likely they'll change 

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the deal a little bit and allow 
Google to still pay Apple around

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10 to $15 billion per year. 
And they can do different 

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licensing agreements so that so 
that if users use Google search 

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on Apple devices, Apple gets a 
cut of the Corey flow in the 

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advertising around 10 to 30%. 
So Apple can still make a 

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fortune from Google even if the 
DOJ makes certain rules 

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regarding the relationship. 
Even if the Department of 

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Justice was able to say that 
Google can make no deal with 

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Apple whatsoever, Apple would 
probably still turn out just 

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fine because the default 
position that Apple has is an 

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incredibly valuable position. 
It's an incredible asset for 

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Apple, and Google's not the only
one willing to pay money to be 

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defaulted. 
Microsoft has already said that 

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they're willing to pay Apple any
amount of money they want to be 

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defaulted. 
It's worth so much money to be 

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defaulted on Apple devices that 
Microsoft will cough up the cash

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and they'll make whatever 
economic agreement that Apple 

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wants. 
They can even brand being under 

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Apple. 
All Microsoft wants is that 

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quarry flow to improve Bing. 
So if the Google deal was 

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scrapped then Apple could move 
to an alternative like 

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Microsoft. 
Or they can make a deal with 

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open AI and ChatGPT. 
They're already in agreement 

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with different aspects of these 
companies anyway. 

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The reason you're seeing Apple 
stock move up today and an 

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00:11:08,520 --> 00:11:11,440
investor is not really too 
concerned about the economics of

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this deal going away, is because
Apple's not the company being 

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sued here and Apple has every 
right to default different 

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search engines that have lower 
market share. 

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The reason that we see Google 
moving up today, I also believe 

233
00:11:23,600 --> 00:11:27,040
because investors are weighing 
the pros and cons of these deals

234
00:11:27,040 --> 00:11:29,600
changing. 
It is true that Google may lose 

235
00:11:29,600 --> 00:11:32,520
its position as the default 
status on every device, but 

236
00:11:32,520 --> 00:11:36,160
investors in Google assume the 
people still use Google search. 

237
00:11:36,240 --> 00:11:40,080
That's unlikely to change. 
And if Google saves some money 

238
00:11:40,080 --> 00:11:43,440
by not paying so many billions 
of dollars to be defaulted, it 

239
00:11:43,440 --> 00:11:45,600
may actually benefit their 
bottom line. 

240
00:11:46,040 --> 00:11:50,840
Imagine if Google pays $15 
billion a year instead of 26 and

241
00:11:50,840 --> 00:11:52,640
they don't lose much market 
share. 

242
00:11:52,720 --> 00:11:55,760
Well, in that case, they just 
saved $11 billion in payments. 

243
00:11:55,880 --> 00:11:58,680
If you look at Google's free 
cash flow on a trailing basis, 

244
00:11:58,680 --> 00:12:02,280
it's $60 billion. 
So if Google saved $10 billion 

245
00:12:02,280 --> 00:12:05,200
and they had the same outcome 
with the same market share, they

246
00:12:05,200 --> 00:12:08,120
would add on an incremental 20% 
in free cash flow. 

247
00:12:08,240 --> 00:12:12,040
So with both cases with Google 
and Apple, it's difficult to see

248
00:12:12,040 --> 00:12:13,960
how these companies are really 
in trouble. 

249
00:12:14,280 --> 00:12:17,240
Google has many opportunities to
and win consumers to their 

250
00:12:17,240 --> 00:12:19,440
search engine if they're not 
defaulted. 

251
00:12:19,480 --> 00:12:22,520
Apple has enormous opportunity 
to monetize their massive 

252
00:12:22,520 --> 00:12:24,440
install base. 
And even though Google's now 

253
00:12:24,440 --> 00:12:27,480
officially labeled a monopoly, 
it's still difficult to see how 

254
00:12:27,480 --> 00:12:29,960
this company loses. 
Now moving on, we have news at 

255
00:12:29,960 --> 00:12:32,160
Airbnb. 
One of these previously hyper 

256
00:12:32,160 --> 00:12:35,960
growth companies is now seeing a
slowdown and this has caused the

257
00:12:35,960 --> 00:12:39,600
stock to drop 14%. 
It is true that they missed on 

258
00:12:39,600 --> 00:12:42,320
their earnings per share 
slightly that played a role in 

259
00:12:42,320 --> 00:12:45,440
this, but the reason that the 
stock is down so much is because

260
00:12:45,440 --> 00:12:48,720
of their projections because of 
them warning about a slowdown in

261
00:12:48,720 --> 00:12:52,400
the US and this also brings up 
speculation of the US entering 

262
00:12:52,400 --> 00:12:55,200
into a recession. 
Airbnb is a company that I 

263
00:12:55,200 --> 00:12:58,840
studied that eventually led me 
to looking at Booking Holdings. 

264
00:12:59,240 --> 00:13:01,000
So I was initially interested in
Airbnb. 

265
00:13:01,160 --> 00:13:04,680
I researched this company and 
upon looking at the industry and

266
00:13:04,680 --> 00:13:07,760
what they do, I came across 
Booking Holdings and ended up 

267
00:13:07,760 --> 00:13:09,840
investing in that company 
instead. 

268
00:13:10,200 --> 00:13:12,920
But along my research with 
Airbnb, I did learn some things 

269
00:13:12,920 --> 00:13:15,640
about the company. 
If we look at this report, we 

270
00:13:15,640 --> 00:13:18,240
can actually see how things are 
developing now. 

271
00:13:18,240 --> 00:13:21,080
Up until now in Qualtrim, we 
could view the quarterly view 

272
00:13:21,160 --> 00:13:23,920
and the annual view. 
Of course, quarterly shows all 

273
00:13:23,920 --> 00:13:26,960
the metrics quarter by quarter. 
Annually shows it every single 

274
00:13:26,960 --> 00:13:29,720
year. 
But now we also have quarterly 

275
00:13:29,840 --> 00:13:31,960
TTM. 
When this view is selected, it 

276
00:13:31,960 --> 00:13:35,080
shows the most recent quarters 
number plus the most previous 

277
00:13:35,080 --> 00:13:37,600
3/4 combined every single 
quarter. 

278
00:13:37,680 --> 00:13:40,040
And this allows you to see a 
smoother trend of what's going 

279
00:13:40,040 --> 00:13:42,920
on with different financials. 
Seeing the quarterly trailing 12

280
00:13:42,920 --> 00:13:45,600
months really makes some these 
metrics easier to view. 

281
00:13:45,840 --> 00:13:48,280
For example, if we switch back 
to quarterly and we take a look 

282
00:13:48,280 --> 00:13:51,000
at the free cash flow, we can 
see some trends here. 

283
00:13:51,000 --> 00:13:53,120
We see the free cash flow going 
U overtime. 

284
00:13:53,560 --> 00:13:56,040
That looks good, but it's still 
a little jagged. 

285
00:13:56,040 --> 00:13:59,800
It's kind of difficult to see. 
If we switch over to quarterly 

286
00:13:59,800 --> 00:14:02,080
TTM, it shows it a bit more 
smoothly. 

287
00:14:02,360 --> 00:14:05,120
For example, we go back to that 
same view and this is what it 

288
00:14:05,120 --> 00:14:08,400
looks like the trailing 12 month
on a quarterly basis. 

289
00:14:08,440 --> 00:14:11,840
In the trailing 12 months, their
free cash flow was $4.36 

290
00:14:11,840 --> 00:14:13,760
billion. 
If we look at the bookings of 

291
00:14:13,760 --> 00:14:16,560
the company on a trailing 12 
month basis, we see a similar 

292
00:14:16,560 --> 00:14:18,760
trend. 
It continues to go up, but it's 

293
00:14:18,760 --> 00:14:21,760
slowing down slightly. 
There is some deceleration, but 

294
00:14:21,760 --> 00:14:24,000
Even so, when I look at these 
charts, I don't see an 

295
00:14:24,000 --> 00:14:27,400
indication of a recession. 
The fact that people are slowing

296
00:14:27,400 --> 00:14:30,480
down on their travel slightly 
lately is not an indication of a

297
00:14:30,480 --> 00:14:33,200
recession. 
It's an indication that the post

298
00:14:33,200 --> 00:14:37,360
COVID boom is coming to an end, 
that travel is now normalizing. 

299
00:14:37,600 --> 00:14:40,200
And we've seen the same thing 
with Booking Holdings. 

300
00:14:40,200 --> 00:14:42,600
Booking Holdings is a new 
position in My Portfolio. 

301
00:14:42,600 --> 00:14:45,200
I've been buying into this one, 
building up the position. 

302
00:14:45,200 --> 00:14:46,920
I bought more of it during the 
dip. 

303
00:14:46,920 --> 00:14:50,760
Currently it's a $42,000 
position, $4000 in the red. 

304
00:14:50,800 --> 00:14:52,880
With a new position. 
I have to give this one time to 

305
00:14:52,880 --> 00:14:55,120
compound. 
But Booking also shows a similar

306
00:14:55,120 --> 00:14:57,360
trend. 
If we look at the gross bookings

307
00:14:57,360 --> 00:15:00,960
over time, we can see the gross 
bookings slowing down a little 

308
00:15:00,960 --> 00:15:02,560
bit. 
They're not stopping, they're 

309
00:15:02,560 --> 00:15:04,760
not going down, but they're 
decelerating. 

310
00:15:04,840 --> 00:15:07,480
If we look at room night sold, 
this is a forward-looking 

311
00:15:07,480 --> 00:15:09,360
metric. 
We can also see a slight 

312
00:15:09,360 --> 00:15:11,640
deceleration over the past four 
quarters. 

313
00:15:12,200 --> 00:15:15,080
When you talk to the Booking 
management, they say that this 

314
00:15:15,080 --> 00:15:17,000
is normal. 
This is just a normal 

315
00:15:17,000 --> 00:15:20,160
deceleration after the huge bump
post COVID. 

316
00:15:20,160 --> 00:15:22,960
Overall, when I look at Airbnb's
quarter, I see a highly 

317
00:15:22,960 --> 00:15:25,720
profitable company that's still 
growing quite nicely. 

318
00:15:26,000 --> 00:15:28,560
It's making a lot of net income,
a lot of free cash flow. 

319
00:15:28,680 --> 00:15:32,040
It has a strong balance sheet 
with $12 billion in cash, and it

320
00:15:32,040 --> 00:15:34,720
has organic growth ahead. 
I think Airbnb is a good 

321
00:15:34,720 --> 00:15:36,680
company. 
The issue of this company is 

322
00:15:36,680 --> 00:15:39,560
that it's far less diversified 
than a company like Booking. 

323
00:15:39,880 --> 00:15:44,240
Airbnb offers nightly rental. 
That's basically the only thing 

324
00:15:44,240 --> 00:15:46,920
this company does. 
Whereas Booking offers nightly 

325
00:15:46,920 --> 00:15:50,440
rentals, hotels, car rentals, 
and reservations for 

326
00:15:50,440 --> 00:15:52,840
restaurants. 
It is far more fully fledged. 

327
00:15:52,840 --> 00:15:55,840
As a travel agency, they are 
your concierge during your 

328
00:15:55,840 --> 00:15:59,320
entire vacation, so Booking 
Holdings is far more diversified

329
00:15:59,560 --> 00:16:01,920
and less reliant on the nightly 
rental market. 

330
00:16:02,000 --> 00:16:05,080
Airbnb knows this and they're 
jealous of the market position 

331
00:16:05,080 --> 00:16:07,560
that Booking has, and we can see
that in their most recent 

332
00:16:07,560 --> 00:16:09,880
earnings call. 
In the opening remarks of this 

333
00:16:09,880 --> 00:16:12,760
earnings call, we have Brian 
Chesky, who is the the CEO of 

334
00:16:12,760 --> 00:16:16,400
Airbnb and at the end of his 
opening remarks, he says 

335
00:16:16,400 --> 00:16:18,320
something that's a little bit 
interesting. 

336
00:16:18,320 --> 00:16:21,440
He says we also have new guest 
services and new host services 

337
00:16:21,720 --> 00:16:23,960
that we're launching next year 
that we're working on. 

338
00:16:24,120 --> 00:16:26,440
And then every year starting 
next year, we're going to launch

339
00:16:26,440 --> 00:16:29,520
new products and services. 
I look at Apple, I look at 

340
00:16:29,520 --> 00:16:31,960
Amazon. 
Apple at one point was selling 

341
00:16:31,960 --> 00:16:34,240
IMAX, Amazon was only selling 
books. 

342
00:16:34,720 --> 00:16:37,120
We've gotten bigger than either 
of those companies just selling 

343
00:16:37,120 --> 00:16:40,000
short term rentals, but we're 
ready to go beyond short term 

344
00:16:40,000 --> 00:16:42,840
rentals. 
So the new Airbnb will be about 

345
00:16:42,840 --> 00:16:44,680
a lot more than short term 
rentals. 

346
00:16:44,920 --> 00:16:47,240
It's going to be about long term
stays. 

347
00:16:47,240 --> 00:16:50,960
It's going to be our guest 
services and host services and 

348
00:16:50,960 --> 00:16:54,080
many new offerings that you'll 
begin to see the start of next 

349
00:16:54,080 --> 00:16:56,000
year. 
Brian Chesky makes it very clear

350
00:16:56,000 --> 00:16:58,440
that they're going head to head 
with Booking Holdings. 

351
00:16:58,680 --> 00:17:01,840
They want to become the fully 
serviced travel agency, just 

352
00:17:01,840 --> 00:17:04,560
like Booking Holdings. 
The problem for Airbnb is that 

353
00:17:04,560 --> 00:17:08,480
the the market in Europe for 
hotel stays is already taken. 

354
00:17:08,640 --> 00:17:11,640
It is dominated by Booking 
Holdings, and I think there's 

355
00:17:11,640 --> 00:17:14,560
little chance that they'll be 
able to uproot Booking Holdings 

356
00:17:14,839 --> 00:17:17,240
in Europe. 
And the US market for hotels is 

357
00:17:17,240 --> 00:17:19,880
far less valuable because most 
of that is dominated by the 

358
00:17:19,880 --> 00:17:22,119
hotel chains Marriott and 
Hilton. 

359
00:17:22,119 --> 00:17:25,160
So Airbnb is trying to go down 
this path of competing with 

360
00:17:25,160 --> 00:17:27,920
Booking Holdings, but as far as 
I'm concerned, I would rather 

361
00:17:27,920 --> 00:17:30,360
own the company that's already 
dominant in this market. 

362
00:17:30,400 --> 00:17:33,320
Now moving on, we get to the 
news that Disney has posted its 

363
00:17:33,320 --> 00:17:37,680
first ever streaming profit, but
it's warning now about the parks

364
00:17:37,680 --> 00:17:40,280
business. 
So the tides have turned a bit. 

365
00:17:40,600 --> 00:17:43,920
Before streaming was the money 
losing portion of the business, 

366
00:17:43,920 --> 00:17:46,680
the part of the business that 
was a bit of a drag and the 

367
00:17:46,680 --> 00:17:49,000
parks were the good part of 
Disney's business. 

368
00:17:49,120 --> 00:17:52,520
Now with this earnings report, 
the parks business is struggling

369
00:17:52,760 --> 00:17:54,240
and streaming is the bright 
spot. 

370
00:17:54,280 --> 00:17:56,600
The entertainment giant 
streaming unit, which includes 

371
00:17:56,600 --> 00:18:01,280
Disney Plus, Hulu, ESPN Plus, 
became profitable 1/4 ahead of 

372
00:18:01,280 --> 00:18:05,520
schedule, producing an operating
income of 47 million dollars on 

373
00:18:05,520 --> 00:18:11,840
$6.3 billion in revenue. 
Now, $47 million in profit is 

374
00:18:11,840 --> 00:18:14,920
tiny, so Disney's barely eking 
out a profit with their 

375
00:18:14,920 --> 00:18:18,520
streaming, especially based off 
of $7 billion in revenue. 

376
00:18:19,160 --> 00:18:23,000
But it is a profit, and next 
quarter they should generate far

377
00:18:23,000 --> 00:18:24,600
more profits with their 
streaming. 

378
00:18:24,640 --> 00:18:27,040
The CFO went on to CNBC. 
They said that they've made 

379
00:18:27,040 --> 00:18:29,520
great progress. 
They said they were losing about

380
00:18:29,520 --> 00:18:32,520
a billion dollars a quarter. 
Not long ago, the streaming 

381
00:18:32,520 --> 00:18:36,760
portion of Disney was recently 
losing 4 to $5 billion per year,

382
00:18:37,000 --> 00:18:40,320
and now it's profitable. 
That is incredible progress by 

383
00:18:40,320 --> 00:18:42,880
the Disney team. 
Now, ironically, the part of the

384
00:18:42,880 --> 00:18:45,320
business that investors are 
looking at as being a bit of a 

385
00:18:45,320 --> 00:18:50,400
disappointment is the parks. 
Operating income fell 3.3% to 

386
00:18:50,400 --> 00:18:54,160
2.2 billion despite steady park 
attendance numbers and per 

387
00:18:54,160 --> 00:18:56,240
visitor spending. 
This was largely due to the 

388
00:18:56,240 --> 00:18:59,040
increased costs and soft 
consumer demand towards the end 

389
00:18:59,040 --> 00:19:01,240
of the quarter. 
We know that Disney prices the 

390
00:19:01,240 --> 00:19:04,080
parks based off of demand and 
because they don't have quite as

391
00:19:04,080 --> 00:19:06,880
much demand, prices in the parks
are being lowered. 

392
00:19:06,880 --> 00:19:09,440
Disney forecasted more 
challenges for the theme park 

393
00:19:09,440 --> 00:19:11,440
business. 
The company said it expects 

394
00:19:11,440 --> 00:19:14,920
operating income in the division
to fall by mid single digit 

395
00:19:14,920 --> 00:19:17,400
percentage points in the fiscal 
fourth quarter. 

396
00:19:17,720 --> 00:19:21,280
So not only was this quarter a 
miss for the parks business, but

397
00:19:21,280 --> 00:19:23,800
next quarter is going to be a 
bit disappointing as well. 

398
00:19:23,840 --> 00:19:26,280
If we look at some of the key 
performance indicators for 

399
00:19:26,280 --> 00:19:29,960
Disney, we can see that this 
most recent quarter isn't that 

400
00:19:29,960 --> 00:19:32,440
big of a change in their 
streaming subscribers. 

401
00:19:32,440 --> 00:19:36,160
They only increase the amount of
subscribers by 5% overall, not 

402
00:19:36,160 --> 00:19:38,960
too much of A change over the 
past seven or eight quarters. 

403
00:19:38,960 --> 00:19:41,640
When we look at revenue per 
subscriber, Hulu takes the 

404
00:19:41,640 --> 00:19:43,440
lion's share. 
When we look at this without 

405
00:19:43,440 --> 00:19:46,480
Hulu, we can see that the total 
revenue per subscriber is going 

406
00:19:46,480 --> 00:19:49,200
up across the board. 
It ebbs and flows in the 

407
00:19:49,200 --> 00:19:52,080
different markets, but it's now 
creeping up to $16.00 per 

408
00:19:52,080 --> 00:19:53,880
subscriber. 
And then finally looking at the 

409
00:19:53,880 --> 00:19:58,000
revenue per segment, Disney in 
2023 decided to break this out 

410
00:19:58,000 --> 00:20:00,640
into three different categories.
That's why you see the change in

411
00:20:00,640 --> 00:20:02,640
color hair. 
The entertainment business, 

412
00:20:02,640 --> 00:20:05,240
which has their movies is doing 
quite well. 

413
00:20:05,320 --> 00:20:08,440
After a series of flops from 
Disney, they finally have some 

414
00:20:08,440 --> 00:20:11,640
huge hits with Inside Out Two 
being one of the biggest ones. 

415
00:20:11,680 --> 00:20:13,720
The sports business is also 
growing in revenue. 

416
00:20:13,760 --> 00:20:16,760
The experiences business, which 
includes the parks is the 

417
00:20:16,760 --> 00:20:17,640
problem. 
It's. 

418
00:20:17,720 --> 00:20:20,800
It's only up 2.7% which is 
slower than inflation. 

419
00:20:21,120 --> 00:20:24,200
So now Disney's reliant on 
sports and entertainment to grow

420
00:20:24,200 --> 00:20:26,480
the business. 
I realized the stock isn't doing

421
00:20:26,480 --> 00:20:28,520
well. 
It's down 3.5% today. 

422
00:20:28,680 --> 00:20:32,000
It's down 2.78% year to date. 
So I realized Disney 

423
00:20:32,000 --> 00:20:35,000
shareholders may be bummed out 
owning the stock this year, but 

424
00:20:35,000 --> 00:20:36,800
I don't think things are so bad 
for Disney. 

425
00:20:36,800 --> 00:20:39,320
If I was a Disney shareholder, I
would not be disappointed with 

426
00:20:39,320 --> 00:20:41,200
this report. 
Now finally we get an update on 

427
00:20:41,200 --> 00:20:43,480
the story of the crowd strike 
outage. 

428
00:20:43,480 --> 00:20:46,400
We know that out of all the 
companies that were hit, Delta 

429
00:20:46,400 --> 00:20:48,680
was hit the hardest. 
And Delta is now suing 

430
00:20:48,680 --> 00:20:52,880
Crowdstrike and Microsoft to be 
compensated for the losses of 

431
00:20:52,880 --> 00:20:55,160
having their systems shut down 
for the day. 

432
00:20:55,480 --> 00:20:58,080
They say it cost them upwards of
$500 million. 

433
00:20:58,360 --> 00:21:01,800
And recently, the CEO of Delta 
went on to CNBC to explain the 

434
00:21:01,800 --> 00:21:04,880
problem. 
Well guys, this cost us a half a

435
00:21:04,880 --> 00:21:06,840
billion dollars. 
So that's what's going to 

436
00:21:06,840 --> 00:21:07,240
happen. 
You're. 

437
00:21:07,400 --> 00:21:08,920
Suing. 
Well, well, we've we're gone. 

438
00:21:08,920 --> 00:21:10,000
We have no choice. 
Yeah. 

439
00:21:10,320 --> 00:21:12,360
Over a period of five days 
between not just the lost 

440
00:21:12,360 --> 00:21:14,720
revenue, but the 10s of millions
of dollars per day and 

441
00:21:14,720 --> 00:21:17,920
compensation and hotels. 
And we did everything we could 

442
00:21:17,920 --> 00:21:19,640
to take care of our customers 
over that time frame. 

443
00:21:19,880 --> 00:21:22,400
We have no. 
So if you're going to be having 

444
00:21:22,400 --> 00:21:25,440
access, priority access to the 
Delta ecosystem in terms of 

445
00:21:25,440 --> 00:21:27,800
technology, you've got to test 
the stuff you got to. 

446
00:21:28,400 --> 00:21:32,840
You can't come into a mission 
critical 24/7 operation and tell

447
00:21:32,840 --> 00:21:34,640
us we have a bug. 
It doesn't work. 

448
00:21:34,720 --> 00:21:37,720
What did they offer you? 
Did they say oh thanks, here's a

449
00:21:38,120 --> 00:21:39,440
meal voucher? 
Do you really want to know? 

450
00:21:39,520 --> 00:21:40,840
Yeah. 
No, we really want to know. 

451
00:21:40,840 --> 00:21:42,360
We're here. 
I won't, I won't go there. 

452
00:21:42,960 --> 00:21:44,240
But no, they haven't offered 
anything. 

453
00:21:45,480 --> 00:21:48,640
He says that they haven't 
offered him anything, but they 

454
00:21:48,640 --> 00:21:50,960
claim otherwise. 
They say that they offered him 

455
00:21:50,960 --> 00:21:53,880
something very important that he
refused. 

456
00:21:53,920 --> 00:21:56,360
In fact, Crowd Strikes said that
they repeatedly reached out to 

457
00:21:56,360 --> 00:21:58,880
Delta and offered on site 
assistance, meaning that they 

458
00:21:58,880 --> 00:22:02,280
would send their team over to 
help assist in the recovery of 

459
00:22:02,280 --> 00:22:05,360
this problem. 
And the fact that Delta refused 

460
00:22:05,360 --> 00:22:08,760
that they wouldn't have on site 
assistance is what led to the 

461
00:22:08,760 --> 00:22:12,440
ongoing problem, The ongoing 
outage costing them half a 

462
00:22:12,440 --> 00:22:15,320
billion dollars. 
So Crowd Strike is arguing that 

463
00:22:15,480 --> 00:22:18,840
yes, they are to blame for the 
original outage, but they're not

464
00:22:18,840 --> 00:22:22,840
to blame for the ongoing damage 
that that outage caused Delta 

465
00:22:23,160 --> 00:22:27,080
because Delta had insufficient 
IT and they weren't willing to 

466
00:22:27,080 --> 00:22:30,600
allow any type of assistance 
with their IT recovery efforts. 

467
00:22:30,640 --> 00:22:34,240
So Delta owns the problems of 
the recovery effort, which cost 

468
00:22:34,240 --> 00:22:36,520
them all this money. 
Microsoft is now agreeing with 

469
00:22:36,520 --> 00:22:39,600
Crowdstrike, saying that Delta 
is the one to blame because they

470
00:22:39,600 --> 00:22:42,000
declined repeated offers for 
help. 

471
00:22:42,000 --> 00:22:44,640
Microsoft said that their 
preliminary reviews suggested 

472
00:22:44,640 --> 00:22:47,960
that Delta, unlike its 
competitors, apparently had not 

473
00:22:47,960 --> 00:22:50,920
modernized its IT 
infrastructure, either for the 

474
00:22:50,920 --> 00:22:54,520
benefit of its customers or for 
its pilots or flight attendants.

475
00:22:54,640 --> 00:22:58,400
Delta responded to that claim 
saying since 2016 Delta has 

476
00:22:58,400 --> 00:23:01,720
invested billions of dollars 
into IT capital expenditures in 

477
00:23:01,720 --> 00:23:05,040
addition to billions spent 
annually and IT operating costs.

478
00:23:05,040 --> 00:23:07,840
Microsoft responded to that 
saying, quote, we have no reason

479
00:23:07,840 --> 00:23:10,800
to believe that Microsoft failed
to comply with contractual 

480
00:23:10,800 --> 00:23:14,560
requirements and otherwise acted
in grossly negligent, indeed 

481
00:23:14,560 --> 00:23:17,000
willful manner in connection 
with the faulty update. 

482
00:23:17,520 --> 00:23:20,760
So Microsoft is washing their 
hands clean from the Crowdstrike

483
00:23:20,760 --> 00:23:24,200
update, saying that if this is 
not Delta's fault, it's at least

484
00:23:24,200 --> 00:23:26,560
Crowdstrike's fault. 
This certainly is not 

485
00:23:26,640 --> 00:23:29,800
Microsoft's fault. 
Microsoft claimed that Delta's 

486
00:23:29,800 --> 00:23:33,520
public comments are incomplete, 
false, misleading, and damaging 

487
00:23:33,520 --> 00:23:37,120
to Microsoft and its reputation.
So as the situation stands right

488
00:23:37,120 --> 00:23:40,360
now, Microsoft and Crowdstrike 
are both saying that the reason 

489
00:23:40,360 --> 00:23:43,280
Delta was uniquely hit is not 
because they just use 

490
00:23:43,280 --> 00:23:47,120
Crowdstrike more, but because of
their poor IT and because of 

491
00:23:47,120 --> 00:23:50,240
their efforts, and it's their 
fault because they would not 

492
00:23:50,240 --> 00:23:53,200
accept help from either company.
This is likely a case where 

493
00:23:53,200 --> 00:23:56,640
there's some truth to each side,
and if I had to give an order of

494
00:23:56,640 --> 00:23:59,840
blame, I think the highest blame
goes to Crowdstrike for 

495
00:23:59,840 --> 00:24:03,240
releasing the poor update. 
The next in line is Delta for 

496
00:24:03,240 --> 00:24:05,960
not accepting offers of help, 
and then the last in line is 

497
00:24:05,960 --> 00:24:08,000
Microsoft. 
Microsoft never released a 

498
00:24:08,000 --> 00:24:11,280
faulty update and they offered 
to help even though it wasn't 

499
00:24:11,280 --> 00:24:13,880
their problem to begin with. 
I think the judge will rule in 

500
00:24:13,880 --> 00:24:17,360
favor of Delta to receive some 
compensation, but probably not 

501
00:24:17,360 --> 00:24:19,680
the half a billion dollars that 
they're asking for. 

502
00:24:19,720 --> 00:24:21,840
That's all for this episode. 
I'll see you next time.

