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What happens to Mugatroid? 
Hey, Sam. 

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Hey, Lynn. 
I have a question for you. 

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Yeah, sure. 
So I've been thinking a lot 

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about AI and productivity and 
what that all means. 

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And I've come across some RCTs, 
some more recent than others, 

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really looking at this question,
like, does generative AI 

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specifically increase 
productivity in, say, knowledge 

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work, the types of work that you
and I do maybe with consulting 

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where we need to really think 
through a problem, generate 

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solutions and come to some sort 
of recommendation. 

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And the results out there like 
really are pretty promising. 

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There are some dramatic effects 
of increasing productivity from 

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these AI tools. 
And so my question for you is 

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really more about your personal 
experience, like if you were to 

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like compare your life with AI 
now to not like way pre AI, but 

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like maybe in the early days 
sort of Sam without AI versus 

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Sam with AI. 
What do you think? 

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Are you more productive with AI?
You're asking whether I have 

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like 10X my productivity in the 
last few years? 

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That's what the LinkedIn 
lunatics would tell you for 

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sure, yeah. 
It's an interesting question and

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you know there's 2 answers to 
this. 

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I think 1 is that I definitely 
feel more productive in some 

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ways, like I'm able to generate 
more value within the consulting

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projects that I'm involved with.
At the same time, I've had this 

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feeling for the last couple of 
weeks where basically I'm just 

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feeling like I'm behind with 
everything, especially after 

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some travels and some other 
things. 

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I'm feeling like I'm trying to 
get so much stuff done and I'm 

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still feeling like I'm catching 
up on so much. 

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So in some ways, my perceived 
productivity is not really high.

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Like I feel like I'm still 
behind the curve of where I 

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would want to be. 
But again, if I would zoom out 

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and I would look at, OK, what am
I doing? 

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How does that compare to what I 
was doing like 2 years ago or a 

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year ago or whenever? 
I definitely would say that I've

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become much more able at quote 
UN quote, generating value 

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within my role. 
Yeah. 

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Do you feel like that problem of
always trying to catch up and 

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feel like you're in control of 
your time in your life? 

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Like is that exacerbated by AI? 
Do you feel like that's worse 

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that feeling? 
I think in general, I'm someone 

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who's like relatively optimistic
about like, you know, this can 

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be done, this can be possible 
and so on and so forth. 

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And in some ways you could say 
that like, that is not always a 

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good thing. 
You know, it's a good thing to 

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be resourceful and to be 
optimistic in some regards, but 

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it can also be a little bit of 
risking biting off more than you

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can chew. 
And you could almost say that 

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like I almost had a some of a 
tendency that's been made worse 

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now because now I do think that 
I'm even more likely to probably

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be like, OK, this is probably 
something I don't really have 

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time for, but something that 
would have been more like to say

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no to before. 
I'm now kind of like, yeah, OK, 

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let's do it. 
So you have this illusion of 

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ease basically that makes you 
say yes to more things that, you

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know, maybe previously you would
have realized no, this is going 

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to take a lot of effort and 
time. 

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I can't possibly commit to that.
That's interesting. 

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I'm reluctant to admit that I 
can relate to all of what you're

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saying, even though when I zoom 
out, I kind of think of myself 

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as being a little farther along 
on this journey of accepting 

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life's finitude and being at 
peace with the fact that there 

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is so much that I'll never be 
able to accomplish in my life 

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that I, like, really should just
focus on the smaller proportion 

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of things that matter. 
This is something that I'm very 

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much actively working on and 
have been working on for years. 

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I got to a point where it was 
just really, really bad. 

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And I felt extremely burnt out. 
And actually, this is where our 

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guest, Oliver Berkman, really 
like, unbeknownst to him, came 

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in and sort of like pulled me 
out of the sea and helped me 

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realize like, no, no, you are a 
human. 

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Like this is OK. 
And how did that happen? 

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Like how did he pull you out? 
Oh, I read his book 4000 Weeks 

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1st and really helped me come to
terms with many of these very 

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cruel realities. 
And we'll get into this so much 

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more in our conversation with 
him. 

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But understand, like, you're not
going to be able to control life

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and you need to just accept 
you're not going to feel on top 

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of things ever. 
You're not going to be on top of

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things ever. 
So you may as well just deal 

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with what you've got and enjoy 
the moment now, because you're 

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not gonna get to a point where 
you've set up this perfect 

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system for organizing your life 
and your work. 

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You're never gonna have all of 
your research articles 

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organized, and that's OK. 
Except that and work within 

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these constraints in this 
reality. 

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Yes, I assume everything worked 
out and life is perfect. 

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Oh my gosh, I wish I could say 
that this was the case. 

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No, I started sharing my new 
perspective with everyone I knew

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and, you know, recommended 4000 
weeks to literally, I'm sure I 

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was so obnoxious, right? 
Like everyone I talked to, I was

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like, have you read this book? 
I still do it. 

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But no, I fell off the wagon and
didn't make any grand changes in

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my life until Oliver's next book
came around, his more recent 

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Meditations for Mortals. 
And this was like really what I 

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needed. 
And I like to sort of think of 

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this from a behavioral design 
perspective because the first 

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book was more like introducing 
the philosophy and more of like 

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information. 
But information doesn't change 

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behavior as we know. 
And then next book, follow up is

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like very practical, almost like
a workbook. 

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Oh, he would be so insulted if 
he heard me call it a workbook. 

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But it's like, focus on one 
thing every day for a month and 

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like, really start implementing 
into your daily life this 

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practice of like putting the 
philosophy into action. 

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So that was what I needed. 
And now I am much closer to a 

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place where I could say I have 
some acceptance of never having 

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the control over my life that I 
am used to imagine I needed. 

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That's awesome though. 
And what would you say is the 

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one meditation like the one 
thing for you as a mortal that 

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has been valuable for you? 
So the one that I've latched 

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onto the most, which doesn't 
sound nearly as profound when 

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you actually say it out loud, 
but it's just this idea that you

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can do whatever you want. 
You just have to face the 

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consequences. 
And it's, I have felt in so many

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times in my life that there are 
just all of these very 

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artificial constraints around 
our days that make us think that

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we have to do particular things 
when we are really choosing to 

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do those things. 
I have to complete some work 

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assignment. 
Well, actually, I don't have to 

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do anything. 
I can not do that. 

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I can ask for an extension. 
I can just cancel everything all

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together and go on vacation. 
You just have to accept the 

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consequences. 
You know, this actually brings 

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to mind a very random but I 
think quite well known payroll 

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science study from back in the 
day. 

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I'm not sure if this is 
replicated, but you remember the

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one where they basically had 
some form of daycare or 

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kindergarten and they institute 
as a form of monetary fine or 

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penalty for parents? 
Yeah. 

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So like if a parent came and 
picked up their kid late, they 

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will get a fine. 
And it had like, the unintended 

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consequence of basically for 
people, it was less of a cost to

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pay to be late than the social 
cost of coming late and feeling 

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bad about it. 
So basically, it led to the kids

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being left at kindergarten 
longer. 

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And in some ways it's kind of 
like a very similar mechanism in

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place. 
Like in that sense, those 

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parents felt bad for not picking
up their kids at a certain time.

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They feel like they had to. 
But then when they there was a 

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monetary cost to it, they could 
basically choose like, OK, I 

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could do it now or I can pay 
this cost. 

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OK, I will choose them to pay 
the cost. 

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Yeah. 
And I think Oliver Berkman would

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say these are really just two 
types of costs, right? 

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You have the social cost of 
maybe somebody's feelings are 

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going to be hurt, but maybe you 
don't have to bear that burden. 

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Maybe it's like not yours to 
take on. 

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And then you have the financial 
cost of, OK, if you're late, you

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have to pay this actual fine. 
And you can decide. 

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You can do your cost benefit 
analysis and decide which 

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consequences are actually worth 
taking on. 

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And I think for me, I've come to
realize that the consequences 

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are generally not so high. 
And there are a lot of 

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consequences that you can, you 
know, without being a jerk. 

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Obviously, there are a lot more 
consequences that you should be 

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willing to take on in order to 
do the thing that actually is 

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meaningful for you. 
OK, before we're now getting to 

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the episode, I have to ask, is 
there anything specifically for 

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you that's been something that 
you are willing to, Yeah, to 

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accept the consequences of a 
certain thing? 

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And you're like, back up these 
grand proclamations with an 

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actual example. 
I would say there's a really 

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quite big one, which is that my 
family and I have decided to 

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move to Switzerland for a year. 
And that's a pretty big deal 

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that most people that I talk to 
tell me I could not ever do 

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that. 
That would not be possible for 

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our family. 
And in my head, I say to myself,

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not to them, well, you could do 
it. 

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You would just have to face the 
consequences. 

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You would have to do all the 
work that it takes to, you know,

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move your life around in order 
to make it happen. 

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And for some that may be a 
little bit too bold, but I feel 

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extremely excited and freed by 
this prospect and the 

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opportunity that I've sort of 
given myself by deciding that I 

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am just going to do it and face 
the consequences. 

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Honestly, I love that. 
That is really beautiful and 

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inspiring, actually. 
So should we talk about Oliver? 

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Yeah, Oliver is a different kind
of guest for us, which is always

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very fun. 
He's a journalist and an author.

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Highly, highly, highly recommend
all of his books. 

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He had a column in the Guardian 
for a very long time and really 

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focused on productivity for 
many, many years and kind of 

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moved from that into focusing 
more on well-being and living a 

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more fulfilled life. 
And so fascinating to see how 

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these topics intersect and 
sometimes are at odds with each 

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other, sometimes complimenting 
each other. 

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Maybe more related than you 
might think. 

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Yeah. 
And I honestly will say that 

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this might be our most important
episode of the season in some 

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00:11:25,880 --> 00:11:29,200
ways because life changing it 
life changing. 

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I think it's no hyperbole there.
But I think it's really 

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important that in the midst of 
all of the hyper on AI, this 

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00:11:39,440 --> 00:11:43,840
kind of conversation that Oliver
brings is crucial because it 

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00:11:43,840 --> 00:11:48,440
helps understand really what are
we trying to do here and how do 

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00:11:48,440 --> 00:11:51,680
we think about this? 
And how do we actually find a 

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00:11:51,680 --> 00:11:56,160
place for AI that leads to, you 
know, we talked a little bit 

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about how it brings value to 
life, but really, you know, what

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is the future of work? 
What is the future of humanity 

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00:12:02,600 --> 00:12:04,520
look like? 
And how do we want that to look 

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00:12:04,520 --> 00:12:06,840
like? 
And I think this episode might 

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00:12:06,840 --> 00:12:09,840
provide you with some different 
ways to think about that. 

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00:12:10,120 --> 00:12:12,560
And we're really excited to 
share it and get it started. 

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00:12:12,600 --> 00:12:17,720
So here is Oliver. 
Happens. 

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00:12:19,320 --> 00:12:29,680
To Murgatroyd. 
Wow, Oliver, welcome to the 

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00:12:29,680 --> 00:12:31,760
show. 
Thanks very much for inviting 

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00:12:31,760 --> 00:12:33,840
me. 
Yeah, we're super excited to 

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have you here. 
So this is rare that I get to 

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say this, but it's probably not 
hyperbole to say that your work 

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has truly, deeply changed my 
life. 

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00:12:43,760 --> 00:12:47,600
So first, like my outlook on 
life and then actually bleeding 

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00:12:47,600 --> 00:12:50,560
into my behavior, It took a 
little bit of work for it to 

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00:12:50,560 --> 00:12:53,480
actually get from intention to 
action. 

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00:12:53,520 --> 00:12:58,240
But I think there's kind of a 
cliche version of your work that

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00:12:58,240 --> 00:13:01,440
most people would be familiar 
with, which is just this idea of

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that, you know, life is short, 
make the most of it. 

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00:13:04,800 --> 00:13:07,880
And it's tempting to kind of 
reduce it to that or even to 

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00:13:07,880 --> 00:13:12,000
say, like, you write and teach 
about time management, but 

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00:13:12,000 --> 00:13:15,320
that's not really it either. 
Part of what makes your work so 

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special, for me at least, is 
really making concrete the 4000 

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00:13:19,080 --> 00:13:22,520
weeks of life that we have and 
kind of seeing that as a counter

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and also making it applicable to
the actual problems that we 

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face. 
And, and for me at least, this 

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00:13:28,560 --> 00:13:31,880
idea that we are struggling 
chasing to stay, quote UN quote,

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00:13:31,880 --> 00:13:35,200
on top of everything. 
This not only feels very hard 

227
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and you know, we make ourselves 
miserable in this attempt to 

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stay on top of the mountain, but
actually it's not just hard, it 

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00:13:43,040 --> 00:13:46,720
is impossible. 
Once you kind of embrace that 

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00:13:46,920 --> 00:13:50,120
impossibility of it, there's 
something freeing about that. 

231
00:13:50,480 --> 00:13:53,600
And I, I know that you didn't 
write any of your books for 

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00:13:53,600 --> 00:13:57,080
Thousand Weeks or Meditations 
for Mortals with AI or 

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00:13:57,080 --> 00:14:01,520
behavioral design in mind. 
But Sam and I, we have been over

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00:14:01,520 --> 00:14:03,800
time making all kinds of 
connections between these 

235
00:14:03,800 --> 00:14:06,240
topics. 
And we thought we could, I don't

236
00:14:06,240 --> 00:14:10,520
know, just hash out some of our 
thoughts and maybe consider this

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00:14:10,520 --> 00:14:12,680
like a working session. 
I'd, I'd love that. 

238
00:14:12,800 --> 00:14:16,200
I have all sorts of thoughts 
about the relevance of AI, but 

239
00:14:16,200 --> 00:14:18,280
whether they're on point or not 
is another question. 

240
00:14:18,480 --> 00:14:20,480
And thank you for all your kind 
words about my stuff. 

241
00:14:20,840 --> 00:14:23,760
Maybe one thing that's worth 
saying in terms of how I think 

242
00:14:23,760 --> 00:14:26,680
about the sort of cliched 
version versus what I'm hoping 

243
00:14:26,680 --> 00:14:31,480
to say is like one response you 
can have when you start thinking

244
00:14:31,480 --> 00:14:34,360
about how short life is or just 
how short time is on a daily 

245
00:14:34,360 --> 00:14:36,520
basis, right? 
Not necessarily these grand 

246
00:14:36,520 --> 00:14:39,120
questions. 
One response you can have is 

247
00:14:39,120 --> 00:14:42,680
like, well, then I better treat 
it like it's incredibly precious

248
00:14:42,680 --> 00:14:45,960
and cram as much as I can into 
every available space. 

249
00:14:45,960 --> 00:14:48,760
And if I waste a moment of it, 
that's terrible. 

250
00:14:48,760 --> 00:14:51,280
And I've got to be doing 
extraordinary impressive things 

251
00:14:51,280 --> 00:14:53,160
with my work time and my leisure
time. 

252
00:14:53,960 --> 00:14:57,160
And like, that's not only not 
the point I want to make, it's 

253
00:14:57,160 --> 00:15:01,120
almost like the whole thing that
I'm setting myself up against 

254
00:15:02,000 --> 00:15:03,800
the way of seeing this. 
It's meant so much to me. 

255
00:15:03,800 --> 00:15:06,640
And I am completely a work in 
progress myself when it comes to

256
00:15:06,640 --> 00:15:10,760
sort of living it, of course. 
But is that if you actually 

257
00:15:10,760 --> 00:15:15,040
really think more deeply about 
our limitations, our finitude, 

258
00:15:15,960 --> 00:15:19,880
and you let it sort of sink 
under your skin a bit, it's sort

259
00:15:19,880 --> 00:15:22,680
of relaxing and empowering at 
once. 

260
00:15:23,120 --> 00:15:26,520
It isn't this kind of rather 
stressful feeling of like, Oh 

261
00:15:26,520 --> 00:15:29,360
no, that means I've got to 
really be like hyper vigilant in

262
00:15:29,360 --> 00:15:31,840
every moment. 
I need to go skydiving today. 

263
00:15:31,880 --> 00:15:33,520
Right. 
It's good news, it's de 

264
00:15:33,520 --> 00:15:36,160
stressing news, but it's 
actually also empowering and 

265
00:15:36,200 --> 00:15:40,000
action oriented news. 
I guess the other poll that I'm 

266
00:15:40,160 --> 00:15:43,880
trying to avoid here, as well as
the one that says like, stress 

267
00:15:43,880 --> 00:15:46,880
yourself out trying to eke every
moment of value from your time, 

268
00:15:46,880 --> 00:15:48,960
is the one that says there's no 
point doing anything. 

269
00:15:48,960 --> 00:15:51,960
Just sit on the couch and eat 
potato chips. 

270
00:15:53,000 --> 00:15:53,960
And I don't think it's either of
those. 

271
00:15:53,960 --> 00:15:57,440
I hope because this is what I'm 
would like life to be able to be

272
00:15:57,440 --> 00:16:01,120
like, is that it can be like 
peaceful and also active. 

273
00:16:01,280 --> 00:16:04,840
Yeah, I have a really random 
connection to to your work. 

274
00:16:04,840 --> 00:16:06,600
I don't know if you've heard of 
Lonely Island. 

275
00:16:06,600 --> 00:16:11,040
Does that ring a bell for you? 
The music group coming out of 

276
00:16:11,040 --> 00:16:14,720
Southern Night Live where they 
make this silly, stupid songs 

277
00:16:14,720 --> 00:16:18,520
about various things. 
Yeah, that does ring a bell. 

278
00:16:18,640 --> 00:16:21,960
Only a think one there. 
They took this concept of Yolo 

279
00:16:22,400 --> 00:16:25,240
and you're kind of speaking just
like some people think about 

280
00:16:25,640 --> 00:16:28,720
Yolo as you only live once, you 
should really do everything you 

281
00:16:28,720 --> 00:16:34,520
can to maximize this short time.
We have, you know, parachuting, 

282
00:16:34,520 --> 00:16:37,960
partying, whatever that means. 
And then they did a form of 

283
00:16:38,120 --> 00:16:41,200
satire rather than that, like 
basically singing about opposite

284
00:16:41,200 --> 00:16:43,000
things. 
OK, you only live once. 

285
00:16:43,000 --> 00:16:44,440
You have to really take care of 
this life. 

286
00:16:44,440 --> 00:16:48,240
You, you should wear a seat belt
and helmet and all of these 

287
00:16:48,240 --> 00:16:51,040
things to protect yourself and, 
you know, this precious life. 

288
00:16:51,040 --> 00:16:56,160
And I think it's, it's those 
kind of two kind of rock and a 

289
00:16:56,160 --> 00:16:58,240
hard place that I think a lot of
people find themselves with 

290
00:16:58,240 --> 00:17:00,440
where it's like, OK on one. 
Then you're feeling this 

291
00:17:00,440 --> 00:17:04,560
pressure to maximize something 
and at the same time not losing 

292
00:17:04,560 --> 00:17:06,599
it. 
It's really that Nexus of the 

293
00:17:06,599 --> 00:17:08,839
human experience. 
I think that you have cultivated

294
00:17:08,839 --> 00:17:11,720
a really interesting opportunity
for people to use take a breath 

295
00:17:11,720 --> 00:17:15,400
and be like, OK, well, what can 
I do? 

296
00:17:15,400 --> 00:17:17,880
What can I control? 
Yeah, no, that that makes sense.

297
00:17:17,880 --> 00:17:20,280
I guess what both those that 
rock and that hard place have in

298
00:17:20,280 --> 00:17:24,280
common is that their attempts to
feel in control, aren't they? 

299
00:17:24,280 --> 00:17:25,640
There's an attempt to feel in 
control. 

300
00:17:25,640 --> 00:17:28,520
That's very obvious in the case 
of living a an extremely safe 

301
00:17:28,520 --> 00:17:31,320
and cautious life. 
Nothing wrong with being 

302
00:17:31,320 --> 00:17:34,040
cautious in general, but if you 
think it's going to cause you to

303
00:17:34,040 --> 00:17:38,000
not die, that is a 
misunderstanding of the human 

304
00:17:38,000 --> 00:17:40,120
condition. 
And then on the other hand, 

305
00:17:40,120 --> 00:17:45,360
actually that sort of attempt to
extract the maximum experiential

306
00:17:45,360 --> 00:17:48,680
value out of life implicitly so 
that you could sort of sit on 

307
00:17:48,680 --> 00:17:52,360
your deathbed and say I 
succeeded or I might have 

308
00:17:52,360 --> 00:17:55,240
failed. 
You know, that is also a desire 

309
00:17:55,240 --> 00:17:59,880
to feel in control. 
I think of a subtler kind, and I

310
00:17:59,880 --> 00:18:02,920
think the point I'm coming back 
to again and again is that it's 

311
00:18:02,920 --> 00:18:06,040
really worth experimenting with.
Not trying to squelch those 

312
00:18:06,040 --> 00:18:09,200
parts of us that want to feel 
and control, but just learning 

313
00:18:09,200 --> 00:18:10,880
to loosen our grip on that a 
bit. 

314
00:18:11,320 --> 00:18:15,720
One of the primary things that 
you see when some new AI tool 

315
00:18:15,720 --> 00:18:20,800
comes out is like the value add 
is oh, it will 10X20X your 

316
00:18:20,800 --> 00:18:23,520
productivity. 
Here are the, you know, extreme 

317
00:18:23,800 --> 00:18:27,080
efficiency gains that you're 
going to see from using this 

318
00:18:27,080 --> 00:18:29,720
tool. 
Tell me all the things that are 

319
00:18:29,720 --> 00:18:34,560
wrong with that. 
I don't see any reason yet. 

320
00:18:34,560 --> 00:18:39,600
Maybe there are some. 
I don't see any reason why extra

321
00:18:39,600 --> 00:18:43,960
efficiency that comes from AI is
an exception to the rule about 

322
00:18:44,000 --> 00:18:46,640
what happens when you get more 
efficient and optimized that 

323
00:18:46,640 --> 00:18:48,600
I've written about quite 
extensively now. 

324
00:18:48,920 --> 00:18:53,200
All things being equal, if you 
free up time and bandwidth in 

325
00:18:53,200 --> 00:18:57,400
your work through efficiency 
savings, then the result is that

326
00:18:57,920 --> 00:19:01,160
new capacity fills with even 
more things to do. 

327
00:19:01,160 --> 00:19:04,480
There's a sort of you're getting
better and faster at making your

328
00:19:04,480 --> 00:19:08,320
way through a supply of tasks or
demands or obligations that is 

329
00:19:08,320 --> 00:19:11,120
effectively infinite. 
So you don't get through it at 

330
00:19:11,120 --> 00:19:12,720
all. 
You just do more of them more 

331
00:19:12,720 --> 00:19:15,640
quickly. 
The classic example, you know, 

332
00:19:15,640 --> 00:19:19,760
if you just get much quicker at 
answering e-mail, the thing that

333
00:19:19,760 --> 00:19:22,600
happens is that you reply to 
more people more quickly and 

334
00:19:22,600 --> 00:19:25,240
then they reply to you and then 
you have to reply to those 

335
00:19:25,240 --> 00:19:27,120
replies. 
And before you know, you're 

336
00:19:27,120 --> 00:19:28,480
doing more e-mail with your 
life. 

337
00:19:28,720 --> 00:19:31,120
It's a terrible cycle. 
Right, not everyone can, but if 

338
00:19:31,120 --> 00:19:33,600
you can get away in your job 
with being a little bit LAX when

339
00:19:33,600 --> 00:19:36,400
it comes to e-mail, that's the 
way to get to a more peaceful 

340
00:19:36,680 --> 00:19:38,400
relationship with it. 
So in other words, you can't 

341
00:19:38,400 --> 00:19:43,480
optimize yourself to this 
position of control and Peace of

342
00:19:43,480 --> 00:19:47,200
Mind and serenity. 
It's going to have the opposite 

343
00:19:47,200 --> 00:19:48,600
effect. 
Doesn't mean that every 

344
00:19:48,600 --> 00:19:51,880
efficiency saving is a bad 
thing, and maybe there are ways 

345
00:19:51,880 --> 00:19:57,080
in which AI can change the 
content of the job more in favor

346
00:19:57,080 --> 00:19:59,360
of the things that are 
fulfilling about that job. 

347
00:19:59,360 --> 00:20:02,000
But, you know, that's one of 
many possible outcomes here, 

348
00:20:02,000 --> 00:20:04,080
including the elimination of the
jobs. 

349
00:20:04,080 --> 00:20:05,840
Yeah. 
So you can imagine a positive 

350
00:20:05,840 --> 00:20:09,080
change to the job and you can 
imagine a negative change to the

351
00:20:09,080 --> 00:20:11,240
job. 
And many versions of this, the 

352
00:20:11,240 --> 00:20:14,360
positive version could be, this 
is an example that's used with 

353
00:20:14,560 --> 00:20:19,440
AI medical scribes. 
So this is basically when a 

354
00:20:19,440 --> 00:20:24,840
doctor and a patient are in a 
room and the AI scribe is taking

355
00:20:24,840 --> 00:20:28,560
notes of their conversation and 
then can generate an automated 

356
00:20:28,560 --> 00:20:33,080
summary of that and assist the 
physician in writing up their 

357
00:20:33,080 --> 00:20:35,960
notes for that patient later. 
And you know, right now the 

358
00:20:36,000 --> 00:20:37,880
physician burnout is a huge 
problem. 

359
00:20:38,680 --> 00:20:43,240
Easing up on documentation seems
like a purely good thing. 

360
00:20:43,560 --> 00:20:48,880
However, rather than using this 
freed up time for the physician 

361
00:20:48,880 --> 00:20:52,920
to like, enjoy their evenings at
home alone without working or 

362
00:20:52,920 --> 00:20:56,920
have more quality time with a 
patient, instead what they're 

363
00:20:57,320 --> 00:20:59,920
now burdened with is actually 
seeing more patient. 

364
00:21:00,240 --> 00:21:02,720
Yeah, and this is not a new 
thing with AI, right? 

365
00:21:02,880 --> 00:21:05,840
It's the idea that the reward 
for good time management is more

366
00:21:05,840 --> 00:21:08,000
work. 
This is sort of sardonically 

367
00:21:08,000 --> 00:21:11,360
known as the Kaiser reward among
people in the Kaiser Permanente 

368
00:21:11,360 --> 00:21:13,160
healthcare system. 
Because like, if you see more 

369
00:21:13,160 --> 00:21:15,120
patients more effectively, your 
reward will be you have to see 

370
00:21:15,120 --> 00:21:17,600
even more patients. 
And that's just ultimately 

371
00:21:17,880 --> 00:21:19,320
capitalism. 
I mean, that's just the 

372
00:21:19,320 --> 00:21:22,200
pressures. 
The natural movement of the 

373
00:21:22,200 --> 00:21:27,480
economic system that we exist in
is not going to say to those 

374
00:21:27,680 --> 00:21:31,560
doctors like you, take it easy 
with your spare time and if we 

375
00:21:31,720 --> 00:21:34,200
need more patients to be seen, 
we'll hire some more doctors. 

376
00:21:34,280 --> 00:21:37,800
That's not what would happen. 
But there's this alternative 

377
00:21:37,840 --> 00:21:42,200
utopia, I think that is talked 
about sometimes, maybe not in 

378
00:21:42,200 --> 00:21:45,280
reality, but like we now can 
just relax. 

379
00:21:45,280 --> 00:21:49,240
Like the machines are doing all 
of the work and we can just lie 

380
00:21:49,240 --> 00:21:51,480
on the beach and we don't have 
to worry about this anymore. 

381
00:21:51,480 --> 00:21:54,200
We know maybe there's some sort 
of universal basic income. 

382
00:21:54,200 --> 00:21:57,880
And my reaction to this is, 
well, you know, like many of us 

383
00:21:57,960 --> 00:22:02,320
could actually do that now, but 
we, for whatever reason, choose 

384
00:22:02,320 --> 00:22:08,040
to work, we enjoy working. 
And part of me fears that with 

385
00:22:08,040 --> 00:22:11,200
the rise of these AI tools that 
are creating all of these 

386
00:22:11,200 --> 00:22:16,000
efficiencies, that actually is 
making the work that we enjoy 

387
00:22:16,080 --> 00:22:19,640
less enjoyable. 
So that you sort of become this 

388
00:22:20,320 --> 00:22:25,200
taskmaster of sorts or a tool 
master perhaps, and all you're 

389
00:22:25,200 --> 00:22:28,640
doing is kind of saying like, 
OK, you go setting the goals for

390
00:22:28,640 --> 00:22:33,120
this tool and that tool and not 
actually doing the fun critical 

391
00:22:33,120 --> 00:22:34,600
thinking. 
It's a great point. 

392
00:22:34,600 --> 00:22:39,360
And of course, you know, this is
the AI version of a time 

393
00:22:39,560 --> 00:22:42,720
honoured complaint that if you 
get good at a job, you get 

394
00:22:43,040 --> 00:22:46,560
kicked upwards into being a 
manager of that job instead of 

395
00:22:46,680 --> 00:22:50,240
doing the job that you came into
it to do because you found it so

396
00:22:50,520 --> 00:22:53,520
interesting. 
I have a friend who sort of 

397
00:22:53,520 --> 00:22:56,520
voluntarily demoted himself in a
high school setting away from a 

398
00:22:56,520 --> 00:22:59,400
management position because he 
realized that, like, what he 

399
00:22:59,400 --> 00:23:03,480
wants to do is teach. 
And yeah, I can easily see that 

400
00:23:03,480 --> 00:23:06,880
we all become managers of AIS 
and nothing more than, you know,

401
00:23:06,880 --> 00:23:09,720
there may be people for whom 
that is a passion, but there'll 

402
00:23:09,720 --> 00:23:13,480
be lots of us for whom it isn't.
In my working definition, I've 

403
00:23:13,480 --> 00:23:16,600
called this automation drift. 2 
examples that I've actually come

404
00:23:16,600 --> 00:23:19,960
across personally recently is so
one person who was a writer and 

405
00:23:19,960 --> 00:23:23,280
another person was a coder. 
The writer have seen this 

406
00:23:23,720 --> 00:23:29,400
amazing AI tools allowing them 
to take these lengthy process of

407
00:23:29,400 --> 00:23:34,160
writing to like just sparking 
the idea and having the AI write

408
00:23:34,160 --> 00:23:36,720
a lot of stuff automatically for
this person. 

409
00:23:37,160 --> 00:23:40,680
And they find themselves that 
like, wow, I can write so much 

410
00:23:40,680 --> 00:23:43,360
more. 
But actually what they do now is

411
00:23:43,360 --> 00:23:46,200
not writing anywhere. 
They used editing and So what 

412
00:23:46,200 --> 00:23:48,520
they used to enjoy doing was the
writing part and they hated 

413
00:23:48,520 --> 00:23:50,600
editing. 
But thanks to these tools that 

414
00:23:50,840 --> 00:23:55,920
basically ended up outsourcing 
the writing part today, yeah, 

415
00:23:55,920 --> 00:23:59,200
like automating that part and 
just became, you know, editors 

416
00:23:59,200 --> 00:24:01,680
doing the stuff they hate and 
then the coder, same story. 

417
00:24:01,680 --> 00:24:05,440
Like they enjoy actually the 
coding tasks, like they enjoy 

418
00:24:05,440 --> 00:24:08,000
writing code and now they just 
have to debug. 

419
00:24:08,120 --> 00:24:11,480
And you could say what more 
quote UN quote value adding 

420
00:24:11,480 --> 00:24:14,800
they've output maybe has 
increased, but it basically like

421
00:24:14,800 --> 00:24:18,240
drifted to this point where just
doing the least enjoyable part 

422
00:24:18,240 --> 00:24:19,680
of the task that they usually 
do. 

423
00:24:20,360 --> 00:24:23,240
Yeah, this is all absolutely 
fascinating to me. 

424
00:24:23,240 --> 00:24:25,120
And obviously as a writer, it's 
something that I'm thinking 

425
00:24:25,120 --> 00:24:27,640
about all the time. 
I don't have the ability to 

426
00:24:28,240 --> 00:24:31,480
foretell which human work is 
going to sort of remain. 

427
00:24:32,000 --> 00:24:34,120
I mean, these predictions about 
how we're going to not need to 

428
00:24:34,120 --> 00:24:36,320
do anything, we can just lie 
around and do nothing have been 

429
00:24:36,320 --> 00:24:39,640
made for many decades now. 
Of course what happens is that 

430
00:24:39,640 --> 00:24:45,240
there's something valuable about
human work in a lot of contexts,

431
00:24:45,320 --> 00:24:48,120
specifically that it is humans 
interacting with humans. 

432
00:24:48,560 --> 00:24:51,840
So there's this issue that comes
up a lot in these arguments just

433
00:24:51,840 --> 00:24:53,480
in sort of social media online 
spaces. 

434
00:24:53,480 --> 00:24:58,160
I don't mean in sort of more 
specialist context where 

435
00:24:58,520 --> 00:25:02,400
somebody will say, like, oh, AI 
could never write a novel as 

436
00:25:02,400 --> 00:25:04,040
beautiful as a novel by Jane 
Austen. 

437
00:25:04,040 --> 00:25:07,640
And then someone else will come 
in and say, oh, you're so naive.

438
00:25:07,640 --> 00:25:08,920
It's ridiculous. 
Of course it will. 

439
00:25:08,920 --> 00:25:10,760
It's days or weeks away and 
maybe it's already done it. 

440
00:25:10,760 --> 00:25:14,560
You know, Sam Altman come with 
his, you know, AI generated 

441
00:25:14,560 --> 00:25:16,360
short story. 
And I'm sitting there feeling 

442
00:25:16,360 --> 00:25:20,160
like, am I getting crazy here? 
Because a central part of what 

443
00:25:20,160 --> 00:25:24,480
gives a novel written by a human
its value is not that it reached

444
00:25:24,480 --> 00:25:28,480
a certain level of technical 
skill that an AI could surely 

445
00:25:28,480 --> 00:25:34,080
emulate, but that it was written
by a conscious emoting 

446
00:25:34,520 --> 00:25:37,720
sensibility. 
And I am a conscious emoting 

447
00:25:37,720 --> 00:25:41,440
sensibility too. 
And in that connection, there is

448
00:25:41,440 --> 00:25:46,240
a relationship which they can't 
be unless you want to argue that

449
00:25:47,080 --> 00:25:51,720
the LLMS are sentient, which is 
a pretty radical position to 

450
00:25:51,720 --> 00:25:53,680
take. 
And even then, you'd have to 

451
00:25:53,680 --> 00:25:55,880
argue that they were sentient in
some sort of vaguely similar to 

452
00:25:55,880 --> 00:25:58,600
us way. 
So, you know, this especially 

453
00:25:58,600 --> 00:26:01,280
comes up in context of writing, 
comes up when people talking 

454
00:26:01,280 --> 00:26:04,880
about therapy as a sort of 
leading use case for AII don't 

455
00:26:04,880 --> 00:26:06,640
necessarily say that can be 
useless. 

456
00:26:06,640 --> 00:26:10,040
But it's like, if what therapy 
is intimately connected with the

457
00:26:10,040 --> 00:26:13,200
idea of having another person 
hold you in their mind, which, 

458
00:26:13,200 --> 00:26:15,600
you know, in the traditional 
versions of therapy, it really 

459
00:26:15,600 --> 00:26:19,560
is, Well, then there can't be 
therapy with an AI, right? 

460
00:26:19,560 --> 00:26:23,000
Because it's conscious beings 
connecting to each other. 

461
00:26:23,520 --> 00:26:25,560
That doesn't mean the market's 
going to reward any of this, of 

462
00:26:25,560 --> 00:26:27,560
course, right? 
Maybe people don't care about 

463
00:26:27,560 --> 00:26:29,240
that their therapist doesn't 
exist. 

464
00:26:29,480 --> 00:26:31,680
But I think it's important to 
keep focused on the sense in 

465
00:26:31,680 --> 00:26:34,680
which there isn't a relationship
in all these contexts. 

466
00:26:35,520 --> 00:26:38,400
Taking the counter argument to 
this is that, well, if it passes

467
00:26:38,400 --> 00:26:42,920
the Turing test around, like if 
you read the story and it hits 

468
00:26:42,920 --> 00:26:45,080
you emotionally where you're 
like, wow, this is such a 

469
00:26:45,080 --> 00:26:48,400
meaningful story and then 
realize it was written by AI, 

470
00:26:49,200 --> 00:26:51,240
doesn't really matter. 
You know, you had that 

471
00:26:51,240 --> 00:26:52,880
experience, you had the same 
emotion. 

472
00:26:53,160 --> 00:26:56,960
Doesn't matter if Jane Austen or
Jane Boston, and I'm trying to 

473
00:26:56,960 --> 00:26:58,160
come up with some bot name for 
Jane. 

474
00:26:59,560 --> 00:27:00,920
Yeah, it's an interesting 
counterpoint. 

475
00:27:00,920 --> 00:27:03,080
And there seems to be a range in
my intuitions anyway. 

476
00:27:03,080 --> 00:27:07,000
Like I can't pretend that I care
if I find out that the technical

477
00:27:07,000 --> 00:27:10,880
instructions for how to use my 
new dishwasher were written in 

478
00:27:10,880 --> 00:27:14,080
that way. 
But you know, if, well, this is 

479
00:27:14,080 --> 00:27:16,920
sort of related to an example I 
have used in something I wrote 

480
00:27:16,920 --> 00:27:20,800
before. 
Like if at the end of this call 

481
00:27:21,120 --> 00:27:24,560
I was to discover that in fact 
you had not really been there, 

482
00:27:24,560 --> 00:27:28,080
but it would have been a sort of
brilliant cloned simulation 

483
00:27:28,080 --> 00:27:31,160
based on sort of scouring all 
your previous output and 

484
00:27:31,160 --> 00:27:35,480
podcasts and things like the 
idea that nothing would really 

485
00:27:35,480 --> 00:27:38,720
have been lost there is 
completely crazy to me, right? 

486
00:27:38,720 --> 00:27:41,480
It would make no sense to say, 
well, I had an interesting time 

487
00:27:41,680 --> 00:27:44,280
and I had some thought provoking
ideas which I have had. 

488
00:27:44,440 --> 00:27:47,880
But like, that's not enough. 
What's happening is that some 

489
00:27:47,880 --> 00:27:52,040
people are connecting to each 
other, and on some level it's 

490
00:27:52,040 --> 00:27:56,160
based on my assumption that, you
know, what's going on inside 

491
00:27:56,160 --> 00:28:00,920
your minds is broadly similar to
the kind of thing that's going 

492
00:28:00,920 --> 00:28:04,040
on inside my mind, rather than 
that there's nobody there. 

493
00:28:04,560 --> 00:28:08,200
One thing that I think I had 
that experience around like what

494
00:28:08,200 --> 00:28:11,560
you described, like way before I
interacted, Yeah, it was 

495
00:28:11,560 --> 00:28:15,920
actually when I realized that 
most non fiction books 

496
00:28:15,920 --> 00:28:19,400
specifically, or maybe not most,
but a lot of them are ghost 

497
00:28:19,400 --> 00:28:22,360
written. 
So you have some person who's on

498
00:28:22,360 --> 00:28:26,120
the picture of the book as like 
this thought leader, but the 

499
00:28:26,520 --> 00:28:28,240
publisher. 
In all political books. 

500
00:28:28,680 --> 00:28:31,520
Yeah, All Political has kind of 
pulled the strings with like, 

501
00:28:31,520 --> 00:28:34,200
OK, we've signed you on to be 
the cover of this thing because 

502
00:28:34,200 --> 00:28:37,400
you have a good kind of profile 
and we have some ghost writers 

503
00:28:37,400 --> 00:28:39,960
that can help you like make it 
nice and neat and get your 

504
00:28:39,960 --> 00:28:43,480
message across the audience. 
They don't really need to know 

505
00:28:43,480 --> 00:28:46,120
that. 
And so I'm curious to hear 

506
00:28:46,120 --> 00:28:48,120
what's your take on this 
context, because I think this 

507
00:28:48,120 --> 00:28:51,600
comes up a lot when it comes to 
AI, where we can have this 

508
00:28:51,600 --> 00:28:55,640
discussion and we can kind of 
say AI is bad in some ways. 

509
00:28:55,640 --> 00:28:58,440
But then you look at the human 
counterfactual sometimes, you 

510
00:28:58,440 --> 00:29:01,800
know, like, well, is ghost 
writing that much better, for 

511
00:29:01,800 --> 00:29:04,160
example? 
Yeah, that's fascinating. 

512
00:29:04,160 --> 00:29:06,400
And I think ghost writing 
sometimes isn't that much 

513
00:29:06,400 --> 00:29:09,120
better. 
I think there is a real art to 

514
00:29:09,680 --> 00:29:12,880
really good ghostwriting, which 
is probably more than just 

515
00:29:12,880 --> 00:29:14,280
ghostwriting. 
It's actually sort of 

516
00:29:14,280 --> 00:29:16,480
interviewing and drawing out of 
subject. 

517
00:29:17,320 --> 00:29:20,880
I forget his name, but the guy 
who's the writer of the book 

518
00:29:20,880 --> 00:29:23,120
called Life, it's called Life by
Keith Richards. 

519
00:29:23,440 --> 00:29:27,600
Like that's a brilliant book. 
And that's only because a real 

520
00:29:27,600 --> 00:29:29,480
skill is used. 
And probably the biggest skill 

521
00:29:29,480 --> 00:29:32,280
is this relational one, right, 
of like hours of chatting with 

522
00:29:32,280 --> 00:29:35,800
Keith Richards, the Elton John 
1, driven by former colleague of

523
00:29:35,800 --> 00:29:38,960
mine, Guardian, and I think is 
another one of those. 

524
00:29:39,080 --> 00:29:42,760
But yeah, absolutely, there are 
contexts where once you discover

525
00:29:42,760 --> 00:29:46,280
that's what happened, you 
basically feel like scammed. 

526
00:29:46,280 --> 00:29:49,000
And that wasn't the experience 
and you thought that you were 

527
00:29:49,000 --> 00:29:51,320
hearing something. 
And I've definitely had 

528
00:29:51,320 --> 00:29:53,560
journalistic colleagues who've 
interviewed celebrities on the 

529
00:29:53,560 --> 00:29:56,600
occasion of the publication of 
their autobiography, where it's 

530
00:29:56,760 --> 00:29:59,520
unclear if the celebrity has 
read their own autobiography. 

531
00:30:00,200 --> 00:30:02,200
Oh no. 
I'll name their names. 

532
00:30:02,640 --> 00:30:06,320
So yeah, something there is lost
because again, I think again and

533
00:30:06,320 --> 00:30:09,680
again, and I feel more and more 
convinced of this with every 

534
00:30:09,680 --> 00:30:14,160
passing month really. 
Like the thing that matters is 

535
00:30:14,160 --> 00:30:19,640
always relational in some way. 
And yes, if something is 

536
00:30:19,640 --> 00:30:24,240
ghostwritten in a way that feels
like it violates a relationship,

537
00:30:24,920 --> 00:30:27,920
then something is deeply lost. 
And I think in the other 

538
00:30:27,920 --> 00:30:30,160
examples we've been discussing 
about discussing like where 

539
00:30:30,160 --> 00:30:33,320
isn't a problem are those 
contexts where there's no sort 

540
00:30:33,320 --> 00:30:35,840
of expectation, you don't feel 
that you're in a relationship 

541
00:30:35,840 --> 00:30:39,560
with another sensibility in the 
dishwasher instructions. 

542
00:30:40,480 --> 00:30:42,520
The fact that this could get a 
lot worse with AI doesn't mean 

543
00:30:42,520 --> 00:30:47,600
it's not already a problem. 
So another thing that is already

544
00:30:47,680 --> 00:30:51,920
or was already a pre AI problem 
that seems to be very much 

545
00:30:51,960 --> 00:30:55,480
exacerbated by AI is information
overload. 

546
00:30:55,480 --> 00:30:58,640
So there's just, you know, a 
million things you could do, a 

547
00:30:58,640 --> 00:31:00,680
million things that you could 
read out there. 

548
00:31:00,680 --> 00:31:02,200
Reading is my particular 
problem. 

549
00:31:02,200 --> 00:31:05,560
So I tend to kind of focus on 
that, you know, my to read list 

550
00:31:05,560 --> 00:31:10,920
of like thousands of tabs, like 
links that I've saved everywhere

551
00:31:11,720 --> 00:31:16,800
now, both with AI generated 
content, where content is just 

552
00:31:16,800 --> 00:31:21,120
created much more quickly. 
But also with, you know, for 

553
00:31:21,120 --> 00:31:24,640
example, recommender systems 
that can serve you up content 

554
00:31:24,640 --> 00:31:28,600
more efficiently and perhaps 
creating a better match with the

555
00:31:28,600 --> 00:31:32,160
kinds of things that you like to
read or watch or consume in 

556
00:31:32,160 --> 00:31:34,840
whatever way that it is. 
How should we deal with this 

557
00:31:34,840 --> 00:31:39,280
version of AI intruding our 
lives in the information 

558
00:31:39,400 --> 00:31:43,640
consumption area? 
The problem it feels worse than 

559
00:31:43,640 --> 00:31:46,080
it ever was because even before 
I had because we are just 

560
00:31:46,080 --> 00:31:51,240
connected to so many pieces of 
writing, so many other forms of 

561
00:31:51,240 --> 00:31:54,000
content, but they find us in a 
way that they previously 

562
00:31:54,000 --> 00:31:55,320
wouldn't. 
And I've written about this 

563
00:31:55,840 --> 00:32:01,360
funny moment in the earlier 
history of social Internet when 

564
00:32:02,080 --> 00:32:06,280
it was sincerely believed by 
some kind of leading people that

565
00:32:06,280 --> 00:32:09,440
this problem would go away 
because the filters would get 

566
00:32:09,440 --> 00:32:12,960
better and better, right? 
So you take this kind of huge, 

567
00:32:14,280 --> 00:32:17,480
you know, all these haystacks 
and you just have a way of just 

568
00:32:17,480 --> 00:32:19,640
picking out the needles that 
really mattered to you. 

569
00:32:19,640 --> 00:32:21,880
And you could forget all the 
rest. 

570
00:32:23,080 --> 00:32:25,520
But I quote in the book, I quote
Nicholas Carr, the technology 

571
00:32:25,520 --> 00:32:28,160
critic, pointing out that the 
exact opposite has happened. 

572
00:32:28,280 --> 00:32:30,760
If the supply of incoming 
information is effectively 

573
00:32:30,760 --> 00:32:32,920
infinite, then when filters get 
better, all that happens is this

574
00:32:32,920 --> 00:32:38,680
kind of massive amount of pure 
distilled stuff that you want, 

575
00:32:38,680 --> 00:32:40,080
right? 
The problem is, he puts it is 

576
00:32:40,080 --> 00:32:42,560
not finding a needle in a 
haystack, but how to deal with 

577
00:32:42,680 --> 00:32:48,200
haystack sized piles of needles.
And I'm finding this with sub 

578
00:32:48,200 --> 00:32:54,160
stack notes at the moment, like 
if an algorithm is broadly 

579
00:32:54,160 --> 00:32:56,760
benign is at least it seems to 
be at this stage in the 

580
00:32:56,840 --> 00:32:59,600
commercial history of sub stack,
what's going to happen? 

581
00:32:59,760 --> 00:33:02,640
The more it learns about me is 
the more I'm just deluged with 

582
00:33:02,640 --> 00:33:05,320
things where I think like, oh, I
really need to read that. 

583
00:33:06,440 --> 00:33:07,960
So the filter has got a lot 
better. 

584
00:33:07,960 --> 00:33:11,520
And the result is the overload 
has got worse. 

585
00:33:12,600 --> 00:33:16,160
In terms of what to do about 
this, I mean, this is 1 version 

586
00:33:16,160 --> 00:33:19,400
of the same sort of move that 
I'm always recommending, which 

587
00:33:19,400 --> 00:33:23,640
is that one has to sort of 
gradually reorient from thinking

588
00:33:23,640 --> 00:33:27,880
of these supplies of information
as things you're supposed to get

589
00:33:27,880 --> 00:33:32,240
through, get on top of, deal 
with and think of them as things

590
00:33:32,240 --> 00:33:34,800
that we exist in the midst of 
and get to pick from. 

591
00:33:34,800 --> 00:33:38,400
So the metaphor I use at that 
point in that book is, you know,

592
00:33:39,200 --> 00:33:43,000
seeing your to read piles as a 
river rather than a bucket, 

593
00:33:43,160 --> 00:33:44,520
right? 
Not something that fills up and 

594
00:33:44,520 --> 00:33:47,720
then it's your job to empty it, 
but it's something that just 

595
00:33:47,720 --> 00:33:51,120
sort of flows past you and you 
pluck things from it that seem 

596
00:33:51,120 --> 00:33:54,400
sort of interesting and you let 
the others go. 

597
00:33:55,280 --> 00:33:57,960
I'm enough of a kind of person 
who would like to get on top of 

598
00:33:57,960 --> 00:33:59,560
everything and process 
everything that I find this 

599
00:33:59,560 --> 00:34:04,480
hard, but I've now pretty much 
got to the point with the sort 

600
00:34:04,480 --> 00:34:09,520
of read it later app that I use.
It's called Matter. 

601
00:34:10,159 --> 00:34:12,679
Everyone downloading this being 
like this is going to be a 

602
00:34:12,679 --> 00:34:14,760
solution. 
So yeah, I'm not paid for by 

603
00:34:14,760 --> 00:34:17,480
them. 
It's a very pleasant for me, 

604
00:34:17,840 --> 00:34:20,159
sort of user experience. 
But like, it isn't pleasant if 

605
00:34:20,159 --> 00:34:23,560
what you do when you go to your 
queue is think, Oh my gosh, like

606
00:34:23,560 --> 00:34:25,560
there's 70 things here and I got
to get through them. 

607
00:34:26,480 --> 00:34:29,679
Only 70. 
Oh yeah, whatever, 700 and I 

608
00:34:29,679 --> 00:34:34,800
have just about got to the point
with that now where actually 

609
00:34:35,120 --> 00:34:38,320
that's changed. 
What I now think when I open up 

610
00:34:38,320 --> 00:34:43,920
that queue is like, look at this
amazing abundance of stuff that 

611
00:34:43,920 --> 00:34:46,440
I get to sort of play in for a 
while. 

612
00:34:46,440 --> 00:34:50,719
And maybe I'll try to give it an
hour of my time every few days 

613
00:34:50,719 --> 00:34:53,199
or every day and that'll be 
that. 

614
00:34:53,199 --> 00:34:56,520
And sure, if I read something 
and take some notes on it and 

615
00:34:56,520 --> 00:34:58,400
then I think like I've done 
that, I will archive it. 

616
00:34:58,640 --> 00:35:02,680
But a lot of those things just 
stick around and I'm biased 

617
00:35:02,680 --> 00:35:05,120
towards the more recent ones, 
which is appropriate because 

618
00:35:05,120 --> 00:35:07,880
they reflect the things I'm more
interested in now. 

619
00:35:08,120 --> 00:35:11,200
And like, there's no problem 
there, except the one in my head

620
00:35:11,200 --> 00:35:15,400
that says if there is a digital 
queue of items is in existence 

621
00:35:15,400 --> 00:35:17,920
somewhere, it's my job to make 
it go away. 

622
00:35:18,840 --> 00:35:24,600
Yeah, very hard to do that. 
Yeah, I've felt so naive so many

623
00:35:24,600 --> 00:35:26,320
times. 
Let's say Twitter, and I started

624
00:35:26,320 --> 00:35:29,520
to collect bookmarks and I 
realized, OK, these are building

625
00:35:29,520 --> 00:35:32,120
up and I'm not really reading 
them. 

626
00:35:32,120 --> 00:35:34,800
And then I download something 
like Pocket or what you 

627
00:35:34,800 --> 00:35:36,520
described, and I start saving 
them there. 

628
00:35:37,120 --> 00:35:41,160
And then I started on LinkedIn 
and I started like, oh, I can 

629
00:35:41,160 --> 00:35:43,920
save some stuff here as well. 
And for some reason, my brain 

630
00:35:44,520 --> 00:35:48,480
has this hope that like, well, 
this time it's going to work. 

631
00:35:48,480 --> 00:35:51,360
Like this time I'm going to get 
through it all and like, just 

632
00:35:51,360 --> 00:35:54,000
give myself a clean slate. 
Like, now I'm going to, like, 

633
00:35:54,000 --> 00:35:55,760
actually be able to stay on top 
of it. 

634
00:35:55,760 --> 00:36:00,360
And I think, yeah, that kind of 
what you describe of the river. 

635
00:36:00,560 --> 00:36:03,880
And, yeah, as a Swedish person, 
I see That's like a smorgasbord 

636
00:36:03,920 --> 00:36:05,320
of sort of like that I've 
collected. 

637
00:36:05,360 --> 00:36:06,880
Yeah. 
Perfect. 

638
00:36:07,080 --> 00:36:09,920
The other part of it I sometimes
think, is that I'm almost saving

639
00:36:09,920 --> 00:36:12,720
things for later in order to 
never return to them as well, 

640
00:36:12,720 --> 00:36:14,800
right? 
There's almost like I'm sitting 

641
00:36:14,800 --> 00:36:18,480
there writing something and then
I end up reading some little 

642
00:36:18,760 --> 00:36:21,080
thread somewhere or a post 
somewhere that maybe it triggers

643
00:36:21,080 --> 00:36:22,640
something in my mind. 
I think that's interesting. 

644
00:36:22,920 --> 00:36:28,080
Then comes the thought, like I 
have got to absorb this into my 

645
00:36:28,440 --> 00:36:31,960
note taking system into my 
second brain, whatever my 

646
00:36:31,960 --> 00:36:34,440
personal knowledge management 
system such as it is. 

647
00:36:35,520 --> 00:36:39,040
So then I click save for later 
and it's like noticing a thought

648
00:36:39,040 --> 00:36:40,520
in meditation. 
You're like, OK, let go of it. 

649
00:36:40,520 --> 00:36:42,120
It's gone. 
And then it's like I can get on 

650
00:36:42,120 --> 00:36:45,440
with the thing I was doing. 
I have encountered this idea in 

651
00:36:45,440 --> 00:36:47,200
a little way and I probably I'll
never see it again. 

652
00:36:47,200 --> 00:36:50,280
OK, fine. 
And even in that moment, you 

653
00:36:50,280 --> 00:36:52,440
know you're not going to return 
to it. 

654
00:36:52,480 --> 00:36:55,600
I mean, I don't know. 
No, obviously, as I say, I'm a 

655
00:36:55,600 --> 00:36:58,240
work in progress. 
I certainly do get to thinking, 

656
00:36:58,240 --> 00:37:01,280
well, you know, that's great. 
I'm really going to make sure I 

657
00:37:01,280 --> 00:37:03,600
look at that when I've got more 
time and energy. 

658
00:37:04,160 --> 00:37:06,920
Of course, the counter argument,
a really sort of Taoist way to 

659
00:37:06,920 --> 00:37:09,800
approach this or something might
be to be to stop there and to be

660
00:37:09,800 --> 00:37:12,640
like, OK, something has seized 
my interest so I will read it 

661
00:37:12,640 --> 00:37:14,000
now. 
But I think that is just not 

662
00:37:14,000 --> 00:37:17,360
very practical given the amount 
of this stuff. 

663
00:37:17,360 --> 00:37:21,240
So what I have had some success 
doing myself is trying quite 

664
00:37:21,240 --> 00:37:25,000
consciously to sort of nominate 
portions of time, right? 

665
00:37:25,000 --> 00:37:29,040
Not I will process all my read 
it later things, but I will 

666
00:37:29,040 --> 00:37:34,480
spend 90 minutes two or three 
times this week like swimming in

667
00:37:34,480 --> 00:37:39,440
that sea of ideas and writing, 
not trying to drink it all down.

668
00:37:39,680 --> 00:37:42,080
Yeah. 
So related to this, I think 

669
00:37:42,640 --> 00:37:47,680
there's something around AI 
which brings this promise around

670
00:37:48,000 --> 00:37:50,600
kind of summarizing and 
distilling the most important 

671
00:37:50,600 --> 00:37:53,600
part of something into it's kind
of like most important essence. 

672
00:37:53,600 --> 00:37:59,080
And I think we've lived through 
some of this version called pre 

673
00:37:59,080 --> 00:38:01,560
AI in terms of this being the 
services, they say, hey, you 

674
00:38:01,560 --> 00:38:03,800
know, read a book. 
Who has time for that? 

675
00:38:03,880 --> 00:38:07,520
Here's a 10 minute summary. 
And as you alluded to, selling 

676
00:38:07,520 --> 00:38:11,520
this idea that like, you know, 
you can absorb all of that 

677
00:38:11,520 --> 00:38:15,080
benefit from that book in 10 
minutes of of a book a day. 

678
00:38:15,080 --> 00:38:17,800
You're not like that's the 
equivalent of reading the whole 

679
00:38:17,800 --> 00:38:21,920
book in some way. 
And that is obviously, I think 

680
00:38:21,920 --> 00:38:23,800
you would agree like a false 
promise. 

681
00:38:23,840 --> 00:38:27,040
And that part, like the 
absorbing of knowledge from a 

682
00:38:27,040 --> 00:38:30,440
book, is not just squeezing out 
the highlights and being like, 

683
00:38:30,440 --> 00:38:32,480
OK, that's the benefit. 
No, right? 

684
00:38:32,920 --> 00:38:37,560
But as someone who hoards 
research articles, sometimes the

685
00:38:37,560 --> 00:38:40,400
point of the research articles, 
not to get the incredible 

686
00:38:40,400 --> 00:38:43,600
enjoyment of reading the 
research article, but just to 

687
00:38:43,920 --> 00:38:46,640
know the findings so that you 
can apply it to your work. 

688
00:38:47,080 --> 00:38:50,440
And so that's where I I'm kind 
of torn on these summarizer 

689
00:38:50,440 --> 00:38:54,520
tools because I do very much see
an upside in distilling a 

690
00:38:54,520 --> 00:38:56,080
research article to its main 
points. 

691
00:38:56,280 --> 00:39:00,920
Of course, the downside is, you 
know, the AI summarizer tool 

692
00:39:00,920 --> 00:39:04,240
doesn't think critically about 
the methods or the findings. 

693
00:39:04,360 --> 00:39:08,200
It doesn't even have the ability
at this point to tell you 

694
00:39:08,200 --> 00:39:10,320
whether you should trust the 
research or not. 

695
00:39:10,560 --> 00:39:13,560
And so you're not so much 
deprived of the enjoyment of 

696
00:39:13,560 --> 00:39:16,640
reading it, but maybe the 
ability to critically analyze 

697
00:39:16,640 --> 00:39:20,520
it. 
And so that's where I land on 

698
00:39:20,520 --> 00:39:26,200
the like pluses and the minuses 
of AI summarizer tools, both in 

699
00:39:26,200 --> 00:39:29,560
terms of the experience of 
reading it as well, but even the

700
00:39:29,560 --> 00:39:32,240
outcome that you get from it. 
Yeah, yeah. 

701
00:39:32,240 --> 00:39:35,040
And I mean, I was just going to 
say even you made a better 

702
00:39:35,040 --> 00:39:36,440
version of this point with the 
research papers. 

703
00:39:36,600 --> 00:39:38,720
Of course, there are 
professional context where like 

704
00:39:40,120 --> 00:39:42,480
a sort of broadly objective 
summary of what's in the 

705
00:39:42,480 --> 00:39:48,480
document is a thing that you can
greatly benefit from in your 

706
00:39:48,480 --> 00:39:49,800
role reading that research 
paper. 

707
00:39:49,800 --> 00:39:52,000
Obviously, there is something 
else going on which is missing 

708
00:39:52,000 --> 00:39:54,600
in the summarization, which is 
the critical assessment of how 

709
00:39:54,600 --> 00:39:58,160
it was, of how it was produced 
and whether it's trustworthy. 

710
00:39:58,400 --> 00:40:00,800
And I mean, I think what that 
comes down to again is like to 

711
00:40:00,800 --> 00:40:03,440
the extent that I have let these
tools into my writing life, it 

712
00:40:03,440 --> 00:40:09,560
is the sort of glorified search 
engine part of this where I 

713
00:40:09,560 --> 00:40:13,400
think it is very useful as a 
jumping off point in the same 

714
00:40:13,400 --> 00:40:15,760
way that is book summarizing 
services, I mean. 

715
00:40:17,280 --> 00:40:20,640
Cal Newport, who's work I admire
a lot, you know, always used to 

716
00:40:20,640 --> 00:40:24,760
always says, you know, that they
are ideal as the way to sort of 

717
00:40:26,120 --> 00:40:29,360
reach a judgement about which 
book to then go and read in full

718
00:40:29,640 --> 00:40:31,880
without tricking yourself that 
you're going to know all about 

719
00:40:31,880 --> 00:40:34,400
it. 
There are so many problems with 

720
00:40:34,400 --> 00:40:37,760
the idea that you should just 
give up reading books because of

721
00:40:37,760 --> 00:40:41,240
summarize, some because of 
summarization services. 

722
00:40:41,560 --> 00:40:43,760
And I'm not even getting to the 
point of like how any books are 

723
00:40:43,760 --> 00:40:45,960
going to be produced for these 
summarization services if 

724
00:40:46,240 --> 00:40:48,040
nobody's buying the books. 
Separate question. 

725
00:40:48,720 --> 00:40:51,800
Firstly, maybe not certain kinds
of professional reading, but for

726
00:40:51,800 --> 00:40:54,720
a lot of reading anyway, like 
the reading is the point. 

727
00:40:55,200 --> 00:40:58,880
And this is like just the old 
speed reading myth, right? 

728
00:40:59,160 --> 00:41:01,840
Sam's a big speed reader. 
OK, we'll talk about that in a 

729
00:41:01,840 --> 00:41:03,280
moment. 
If you want to challenge me on 

730
00:41:03,320 --> 00:41:08,520
calling speed reading a myth, 
but also like, you know, when I 

731
00:41:08,560 --> 00:41:12,520
read a book and certain things 
stick with me and I maybe use 

732
00:41:12,520 --> 00:41:15,320
that to trigger other ideas, 
maybe I'll quote the book in a 

733
00:41:15,600 --> 00:41:17,720
subsequent piece of my own 
writing. 

734
00:41:17,880 --> 00:41:22,400
Like I'm the one who gets to say
what salient and important a 

735
00:41:22,400 --> 00:41:27,160
summary of what AI thinks the 
author thinks is most important.

736
00:41:27,520 --> 00:41:31,120
It's sort of beside the point. 
I feel quite strongly in terms 

737
00:41:31,120 --> 00:41:35,680
of even, you know, pre AI note 
taking unless you're studying a 

738
00:41:35,680 --> 00:41:37,640
specific work for a university 
exam. 

739
00:41:37,640 --> 00:41:39,760
When it be your job to 
regurgitate what's in the book 

740
00:41:40,040 --> 00:41:42,880
like doesn't, your job is not to
try and make a summary of what 

741
00:41:42,880 --> 00:41:45,360
the author was trying to deal 
with. 

742
00:41:45,360 --> 00:41:49,440
It's like to figure out which 
bits kind of trigger interesting

743
00:41:50,040 --> 00:41:54,160
sparks in your own minds. 
I'm sure I could think of 100 

744
00:41:54,160 --> 00:41:57,800
books I've read where I can tell
the thing I really remember from

745
00:41:57,800 --> 00:42:00,520
that is X. 
Who knows if the author thought 

746
00:42:00,520 --> 00:42:01,800
that was a particularly 
important thing. 

747
00:42:01,800 --> 00:42:03,960
I've had that experience myself 
as an author. 

748
00:42:03,960 --> 00:42:06,160
People say, like, I think the 
thing that really stuck with me 

749
00:42:06,160 --> 00:42:09,240
from your book was like, and 
then I have to think, oh, yeah, 

750
00:42:09,240 --> 00:42:10,440
I did put that in, didn't I? 
Right. 

751
00:42:10,440 --> 00:42:12,280
But it just wasn't particularly 
salient to me. 

752
00:42:12,400 --> 00:42:15,240
Yeah, yeah. 
Yeah, And can you just make a 

753
00:42:15,240 --> 00:42:17,840
correction? 
I am a maybe speed listener more

754
00:42:17,840 --> 00:42:20,120
so than a reader. 
I'm pretty slow when it comes to

755
00:42:20,120 --> 00:42:24,600
reading, but audiobooks I have a
pretty high speed. 

756
00:42:25,880 --> 00:42:29,200
I guess I'm not deeply opposed 
to high speed audio, but 

757
00:42:29,200 --> 00:42:32,200
listening my son, who's 8, is 
just getting into audiobooks, 

758
00:42:32,200 --> 00:42:34,840
which I think is a very 
wonderfully wholesome form of 

759
00:42:34,880 --> 00:42:37,000
engagement with digital 
technology compared to what he 

760
00:42:37,000 --> 00:42:40,680
could be doing at the moment. 
I'm still making some effort to 

761
00:42:40,680 --> 00:42:45,480
kind of dissuade him from 
listening to them very quickly. 

762
00:42:45,480 --> 00:42:49,840
I feel like that could train his
attention in ways that, I mean, 

763
00:42:49,840 --> 00:42:51,680
you know, I'll have no power 
over the question anyway, to the

764
00:42:51,680 --> 00:42:54,000
extent that as parents we make 
these vague attempts. 

765
00:42:54,480 --> 00:42:57,560
When I grew up, I actually was 
in your son's position of like 

766
00:42:57,560 --> 00:43:01,680
my mom would rent these cassette
tapes from the local library 

767
00:43:01,680 --> 00:43:05,400
basically. 
And the benefit of that time was

768
00:43:05,400 --> 00:43:07,360
the cassettes you can't really 
play at higher speeds. 

769
00:43:07,360 --> 00:43:13,240
So when she had busy things to 
do and she wanted me to, I don't

770
00:43:13,360 --> 00:43:15,840
know, not bother her, she would 
like, put on an audio book and 

771
00:43:15,840 --> 00:43:17,720
give him some Lego. 
And then she would, like, know 

772
00:43:17,720 --> 00:43:20,320
that I would be happy for a good
amount of time. 

773
00:43:20,920 --> 00:43:23,880
But yeah, I had a benefit of not
being able to speed up at that 

774
00:43:23,880 --> 00:43:27,000
point. 
Yeah, there are lots of 

775
00:43:27,000 --> 00:43:30,440
downsides to the addition of 
convenience, Yeah. 

776
00:43:31,520 --> 00:43:35,440
Because reading, as you say, is 
a present moment activity, 

777
00:43:36,040 --> 00:43:37,760
right? 
That's one of my takeaways from 

778
00:43:37,760 --> 00:43:40,880
you that I have to remember. 
I'm not just trying to 

779
00:43:40,880 --> 00:43:43,680
accumulate the knowledge for 
some future use. 

780
00:43:43,720 --> 00:43:47,600
I need to actually absorb it now
and understand it now and get 

781
00:43:47,600 --> 00:43:50,440
the value out of it as I am 
reading it. 

782
00:43:50,560 --> 00:43:52,520
And this is obviously a point 
that generalizes to the whole of

783
00:43:52,520 --> 00:43:54,520
life, right? 
The point of life is not all 

784
00:43:54,520 --> 00:43:57,840
about where you are headed to or
where you're going to get. 

785
00:43:58,600 --> 00:44:02,800
It's incredibly easy to live as 
if it is, but there has to be 

786
00:44:02,800 --> 00:44:08,920
some meaning to the doing of it.
Now, I mean, there are some 

787
00:44:08,920 --> 00:44:11,640
forms of reading that of course,
we're only doing instrumentally 

788
00:44:11,640 --> 00:44:15,080
in order to achieve certain 
goals, but it makes it 

789
00:44:15,080 --> 00:44:17,560
impossible for there to be such 
a thing as the pleasures of 

790
00:44:17,560 --> 00:44:21,160
reading, I would say, if it's 
completely focused on a future 

791
00:44:21,160 --> 00:44:23,360
point of meaning that you're 
working towards. 

792
00:44:24,600 --> 00:44:28,880
So that actually is the perfect 
segue into our last main 

793
00:44:28,880 --> 00:44:32,440
question, which is all about 
designing and in particular, 

794
00:44:32,440 --> 00:44:35,680
behavioral design for your 
present self versus your future 

795
00:44:35,680 --> 00:44:37,960
self. 
And if you'll allow me, since 

796
00:44:37,960 --> 00:44:40,280
you write about this so 
beautifully, I would love to 

797
00:44:40,280 --> 00:44:43,080
just read a little bit from 
Meditations for Mortals. 

798
00:44:43,440 --> 00:44:48,280
OK, OK, so you say if there's a 
single truth at the heart of the

799
00:44:48,280 --> 00:44:52,280
imperfectionist outlook, it's 
that this here and now is real 

800
00:44:52,280 --> 00:44:53,560
life. 
This is it. 

801
00:44:53,840 --> 00:44:56,840
This portion of your limited 
time, the part before you've 

802
00:44:56,840 --> 00:44:59,440
managed to get on top of 
everything, or dealt with your 

803
00:44:59,440 --> 00:45:02,560
procrastination problem, or 
graduated or found a partner, or

804
00:45:02,560 --> 00:45:07,040
retired, and before the survival
of democracy, Hopefully that's 

805
00:45:07,040 --> 00:45:10,360
my addition or the climate have 
been secured. 

806
00:45:10,520 --> 00:45:13,800
This part matters just as much 
as any other, and arguably even 

807
00:45:13,800 --> 00:45:16,680
more than any other since the 
past is gone and the future 

808
00:45:16,680 --> 00:45:19,080
hasn't occurred yet. 
So right now is the only time 

809
00:45:19,080 --> 00:45:21,600
that really exists. 
If instead you take the other 

810
00:45:21,600 --> 00:45:25,200
approach, if you see all of this
as leading up to some future 

811
00:45:25,200 --> 00:45:29,080
point when real life will begin,
or when you can finally start 

812
00:45:29,080 --> 00:45:31,920
enjoying yourself or feeling 
good about yourself, then you'll

813
00:45:31,920 --> 00:45:34,480
end up treating your actual life
as something to get through 

814
00:45:34,720 --> 00:45:37,800
until one day it'll be over 
without the meaningful part of 

815
00:45:37,800 --> 00:45:41,160
ever having arrived. 
We have to show up as fully as 

816
00:45:41,160 --> 00:45:44,320
possible here in the swim of 
things as they are. 

817
00:45:46,080 --> 00:45:51,000
So this, to me as a behavioral 
scientist, is extremely 

818
00:45:51,480 --> 00:45:55,600
interesting. 
And I feel like it's fraught 

819
00:45:55,600 --> 00:46:00,680
with complexity because so much 
of my time is spent trying to 

820
00:46:00,680 --> 00:46:03,560
help people help their future 
selves. 

821
00:46:03,560 --> 00:46:07,840
So, you know, saving for 
retirement, exercising now to be

822
00:46:07,840 --> 00:46:12,240
healthy, you know, all of the 
things that benefit their future

823
00:46:12,240 --> 00:46:14,080
selves. 
And this is because of all of 

824
00:46:14,080 --> 00:46:17,240
the problems within our society 
that have come about for people,

825
00:46:17,480 --> 00:46:20,400
you know, not moving enough, not
eating well, not taking their 

826
00:46:20,400 --> 00:46:22,440
medication, not saving, and so 
on. 

827
00:46:23,400 --> 00:46:28,680
And so I feel this real tension 
between whether I should be 

828
00:46:28,720 --> 00:46:33,400
designing for people's future 
selves or current selves and how

829
00:46:33,400 --> 00:46:36,480
to kind of bring these two 
perspectives together because I 

830
00:46:36,480 --> 00:46:39,520
do very much believe that it's 
important for us to set our 

831
00:46:39,520 --> 00:46:43,200
future selves up for success. 
And I'm also fully bought into 

832
00:46:43,720 --> 00:46:46,280
your lessons about living in the
moment. 

833
00:46:46,280 --> 00:46:48,880
And you know this amazing 
passage of that I've just read 

834
00:46:49,960 --> 00:46:52,400
what to do. 
Yeah, no, it's really 

835
00:46:52,400 --> 00:46:54,000
interesting because of course, 
yeah, right. 

836
00:46:55,280 --> 00:46:59,040
I also am attempting to make 
sensible decisions with money 

837
00:46:59,040 --> 00:47:01,720
with regard to retirement and 
all the rest of it. 

838
00:47:01,960 --> 00:47:06,080
And I also struggle as much as 
anybody with kind of, yeah, 

839
00:47:06,160 --> 00:47:07,640
exercise is the obvious one, 
right? 

840
00:47:07,640 --> 00:47:09,480
Like doing something that I 
don't particularly feel like 

841
00:47:09,480 --> 00:47:12,360
doing right now because I feel 
like it's going to be useful 

842
00:47:12,520 --> 00:47:14,720
later on. 
So I mean, it's just a couple of

843
00:47:14,720 --> 00:47:15,880
strands. 
I'm not sure I have a sort of 

844
00:47:15,880 --> 00:47:19,040
neat answer to resolve all this.
Obviously, on some level, it's 

845
00:47:19,040 --> 00:47:21,160
both. 
I think there are a lot of ways 

846
00:47:21,160 --> 00:47:25,400
in which a lot of us spend too 
much time thinking about our 

847
00:47:25,520 --> 00:47:27,200
future selves. 
And I don't think that 

848
00:47:27,880 --> 00:47:30,880
undermines the idea that there 
are ways in which we definitely 

849
00:47:30,880 --> 00:47:33,640
should and which people like you
should be helping us to do so. 

850
00:47:34,280 --> 00:47:39,040
So, you know, I think an awful 
lot of sort of project of trying

851
00:47:39,040 --> 00:47:42,400
to change your life, trying to 
get better habits and all this 

852
00:47:42,400 --> 00:47:45,520
is motivated by this idea that 
there's something sort of both 

853
00:47:45,520 --> 00:47:48,880
deeply wrong with you now, but 
also like deeply provisional 

854
00:47:48,880 --> 00:47:52,560
about life now. 
And the important thing is to 

855
00:47:52,560 --> 00:47:55,680
get there. 
And of course, when you get 

856
00:47:55,680 --> 00:47:58,200
there, you're just having the 
same thoughts about a new future

857
00:47:58,200 --> 00:47:59,760
point. 
So you're never actually sort of

858
00:47:59,760 --> 00:48:03,480
showing up into life. 
And I think being aware of that 

859
00:48:03,480 --> 00:48:07,640
risk and seeking to find ways to
not fall into that problem is 

860
00:48:07,640 --> 00:48:12,000
totally compatible with using 
some of your present moments for

861
00:48:12,640 --> 00:48:17,200
judicious future planning. 
So it's that sort of specific 

862
00:48:17,200 --> 00:48:22,280
quality of until I get there, 
this isn't really the real life.

863
00:48:22,920 --> 00:48:28,200
And that can actually entail 
sort of being a bit sort of more

864
00:48:28,200 --> 00:48:32,240
indulgent and gentler towards 
your present self, making sure 

865
00:48:32,240 --> 00:48:34,680
that your present self is 
actually having a good time. 

866
00:48:34,840 --> 00:48:37,520
So maybe all we're doing here, I
mean, I hate any kind of 

867
00:48:37,520 --> 00:48:40,160
response to this kind of 
fascinating conundrum that just 

868
00:48:40,160 --> 00:48:42,280
ends in a compromise. 
So maybe we can get further than

869
00:48:42,280 --> 00:48:46,200
that in the time we have left. 
But like, you know, one sort of 

870
00:48:46,200 --> 00:48:49,560
simple response to this is to 
say, well, you know, we need to 

871
00:48:49,560 --> 00:48:51,480
do both of these things. 
We need to make sure that the 

872
00:48:51,480 --> 00:48:56,040
ways in which we are taking care
of our future selves don't 

873
00:48:56,040 --> 00:49:00,400
become forms of kind of 
punishment of our present selves

874
00:49:00,400 --> 00:49:04,640
that kind of vacate the meaning 
from our present selves. 

875
00:49:04,920 --> 00:49:10,320
And like, that's a consideration
that a behavioral designer can 

876
00:49:10,600 --> 00:49:14,520
really do something with. 
And I think probably some of the

877
00:49:14,520 --> 00:49:17,840
ways that we would say actually 
are more effective in getting 

878
00:49:17,840 --> 00:49:21,400
people to do the things now that
will benefit them later are 

879
00:49:21,400 --> 00:49:25,240
actually those things that 
create meaning or are more fun. 

880
00:49:25,240 --> 00:49:28,920
So like, just to take your 
exercise example, like joining a

881
00:49:28,920 --> 00:49:33,280
rock climbing gym with some, you
know, other dead buddies of 

882
00:49:33,280 --> 00:49:36,520
yours, like that could be 
something that achieves both of 

883
00:49:36,520 --> 00:49:39,040
those goals. 
And a behavioral designer would 

884
00:49:39,040 --> 00:49:42,160
say, like, because this is fun 
and it's social and, you know, 

885
00:49:42,160 --> 00:49:45,480
you have a commitment and you 
sign up, you put the money down 

886
00:49:45,480 --> 00:49:46,520
and you have it on your 
calendar. 

887
00:49:46,520 --> 00:49:49,600
Like all those things combined 
will make you more likely to 

888
00:49:49,600 --> 00:49:51,840
show up and you can enjoy 
yourself. 

889
00:49:52,040 --> 00:49:54,360
So there you see, there we got 
beyond the compromise into the 

890
00:49:54,360 --> 00:49:56,520
synthesis, right? 
It's like actually these things 

891
00:49:56,520 --> 00:50:00,240
are the same thing in some way. 
And I feel, but it's incredibly 

892
00:50:00,880 --> 00:50:03,640
frequently the case with this 
sort of puzzle, I think. 

893
00:50:04,080 --> 00:50:07,200
Yeah, it brings a kind of 
personal anecdote to mind. 

894
00:50:07,240 --> 00:50:15,000
I remember a few years back, I 
went to visit my dad and I 

895
00:50:15,000 --> 00:50:18,680
basically noticed that he was 
doing the dishes and he didn't 

896
00:50:18,680 --> 00:50:21,320
have a dishwasher. 
And I was like, dad, have you 

897
00:50:21,320 --> 00:50:23,000
ever thought about getting a 
dishwasher? 

898
00:50:23,000 --> 00:50:25,400
You know, it's convenient. 
It will save you time. 

899
00:50:25,400 --> 00:50:27,760
You don't have to worry about 
doing the dishes anymore by 

900
00:50:27,760 --> 00:50:30,800
hand. 
And he was like, why? 

901
00:50:31,160 --> 00:50:34,600
I enjoy doing the dishes? 
And I'm like, did you enjoy 

902
00:50:34,600 --> 00:50:37,040
doing the dishes? 
Who enjoys the dishes? 

903
00:50:37,360 --> 00:50:39,200
Yeah. 
And it said, well, you know, 

904
00:50:39,520 --> 00:50:44,160
basically a long time ago I 
realized that I will have to do 

905
00:50:44,160 --> 00:50:47,640
the dishes so often in my life. 
Like, my future is going to have

906
00:50:47,640 --> 00:50:52,120
so much dishwashing on a daily 
basis that like, I'm just going 

907
00:50:52,120 --> 00:50:53,840
to decide to find a way to enjoy
it. 

908
00:50:53,880 --> 00:50:58,000
And so he find a way to make 
dishwashing kind of his daily 

909
00:50:58,000 --> 00:51:01,080
meditative kind of practice. 
And I thought I was very 

910
00:51:01,080 --> 00:51:04,920
inspiring to be like, OK, yeah, 
maybe the dishwasher is 

911
00:51:04,920 --> 00:51:07,280
overrated sometimes. 
I love that example. 

912
00:51:08,200 --> 00:51:11,240
It speaks to the fact that what 
we think we want to eliminate 

913
00:51:11,240 --> 00:51:14,160
from our lives, very often 
there's benefits and not 

914
00:51:14,160 --> 00:51:16,160
eliminating it. 
Yeah. 

915
00:51:16,320 --> 00:51:18,000
I think a lot of the 
conversation today has been 

916
00:51:18,000 --> 00:51:24,120
around how we deal with this 
idea of AI being this kind of 

917
00:51:24,400 --> 00:51:28,040
deluxe version of the promise 
we've had over and over again 

918
00:51:28,040 --> 00:51:32,320
around like more efficiency, 
more effectiveness, more value 

919
00:51:32,320 --> 00:51:36,240
creation. 
And this brings us to that maybe

920
00:51:37,480 --> 00:51:40,920
a section of the podcast we call
our Quick Fire Round. 

921
00:51:41,120 --> 00:51:45,000
We're going to kind of give you 
some chances to have your say 

922
00:51:45,000 --> 00:51:50,240
about whether various tasks or 
activity is something that 

923
00:51:50,240 --> 00:51:53,240
should be recalled to AI or not 
to AI. 

924
00:51:53,720 --> 00:51:56,400
Basically, is this something 
that AI should do for us or is 

925
00:51:56,400 --> 00:51:59,680
it a should not AI? 
OK. 

926
00:52:00,200 --> 00:52:04,880
All right. 
First one, automatically trim 

927
00:52:04,880 --> 00:52:08,760
your to read list for you by 
knocking off articles that you 

928
00:52:08,760 --> 00:52:12,480
probably will never get around 
to and don't really need to read

929
00:52:12,520 --> 00:52:15,160
anyway. 
Oh, that's an interesting 1. 

930
00:52:15,160 --> 00:52:17,880
And I would say within reason 
and within limits, yes, that's a

931
00:52:17,880 --> 00:52:20,480
good one. 
Not necessarily because I trust 

932
00:52:20,840 --> 00:52:24,240
the AI to do a good job of that,
but because in the situation 

933
00:52:24,240 --> 00:52:28,200
that we're in with regard to our
limitations, any trimming of the

934
00:52:28,200 --> 00:52:31,880
to read list is a good thing. 
And if it was slightly 

935
00:52:32,120 --> 00:52:34,160
intelligent and how it was done,
great. 

936
00:52:34,160 --> 00:52:38,040
But frankly, it could be, you 
know, virtually arbitrary. 

937
00:52:38,040 --> 00:52:40,240
So if everyone thought that what
was happening was that it was 

938
00:52:40,240 --> 00:52:43,080
being very judiciously done, but
actually it was just being, you 

939
00:52:43,080 --> 00:52:45,960
know, divided by an arbitrary 
50%, that would be just as good.

940
00:52:47,040 --> 00:52:50,840
All right, to AI or not to AI? 
Invite your friends over for 

941
00:52:50,840 --> 00:52:53,320
dinner for you, paying no 
attention to whether you've 

942
00:52:53,320 --> 00:52:55,800
cleaned the house and thought 
about what you'll eat or not. 

943
00:52:56,920 --> 00:53:01,240
Ah, scruffy hospitality. 
This lovely idea that I got the 

944
00:53:01,240 --> 00:53:03,920
chance to write about in the 
most recent book of sort of 

945
00:53:04,360 --> 00:53:07,040
inviting your friends around 
without making a big 

946
00:53:07,360 --> 00:53:10,520
perfectionist song and dance 
about inviting them. 

947
00:53:12,600 --> 00:53:17,840
I'm still going to say no. 
There's going to be very few 

948
00:53:18,680 --> 00:53:21,440
versions of this, AI or not to 
AI where I'm going to come down 

949
00:53:22,240 --> 00:53:31,120
pro AI taking over the sort of 
real warp and woof of human 

950
00:53:31,120 --> 00:53:34,360
relationships. 
So yeah, I mean, maybe it's OK 

951
00:53:34,360 --> 00:53:36,720
if it's just setting up the 
meal, right? 

952
00:53:36,760 --> 00:53:38,600
Because the meal is is really 
humans. 

953
00:53:38,600 --> 00:53:42,080
But I'm still a little bit 
dubious about that one. 

954
00:53:43,840 --> 00:53:46,440
OK, next one to AI or not to 
AIA? 

955
00:53:47,560 --> 00:53:51,360
Real time intervention in times 
of trouble, for example in the 

956
00:53:51,360 --> 00:53:54,880
middle of an argument or a 
stressful situation to remind 

957
00:53:54,880 --> 00:53:58,280
you to enjoy the problems 
because problems don't go away. 

958
00:54:02,560 --> 00:54:06,160
It's basically all these things 
so far so AI implementations of 

959
00:54:07,200 --> 00:54:10,520
what I've been thinking of until
this conversation's surely human

960
00:54:10,520 --> 00:54:14,200
challenges. 
I sort of abstain on this 

961
00:54:14,200 --> 00:54:19,800
question because I think that or
maybe it's not too AIA problem 

962
00:54:19,800 --> 00:54:21,880
that many people. 
I'm sure you're very familiar 

963
00:54:21,880 --> 00:54:24,600
from the behavioral science 
context, but like, if you have 

964
00:54:24,600 --> 00:54:28,520
an app that automatically pings 
you every single day at the same

965
00:54:28,520 --> 00:54:30,840
time, or even it's a different 
time to remind you to like write

966
00:54:30,840 --> 00:54:35,560
down something you're grateful 
for, obviously 99% of users 

967
00:54:35,680 --> 00:54:38,560
after three or four days are 
just ignoring that notification.

968
00:54:38,800 --> 00:54:41,240
And if anyone can ever 
completely fix that problem, and

969
00:54:41,240 --> 00:54:43,000
maybe you think you have, I 
don't know, but like if anyone 

970
00:54:43,000 --> 00:54:47,120
could fix that sort of 
adaptation problem, they'd be 

971
00:54:47,280 --> 00:54:49,280
very rich because that is 
something that'll make a huge 

972
00:54:49,280 --> 00:54:51,560
difference. 
Possibly AI could choose its 

973
00:54:51,560 --> 00:54:54,480
moment and say the things that 
would make a more of a 

974
00:54:54,480 --> 00:54:57,880
difference and resist some of 
that phenomenon, but I tend to 

975
00:54:57,880 --> 00:55:03,240
think that any kind of automated
thing like that and ends by 

976
00:55:03,240 --> 00:55:06,520
getting ignored. 
Maybe it's like a hologram that 

977
00:55:06,520 --> 00:55:09,080
appears of your future self. 
Right. 

978
00:55:09,120 --> 00:55:10,360
So you've got these two options,
right? 

979
00:55:10,880 --> 00:55:13,040
Either it's not very 
convincingly human and you just 

980
00:55:13,320 --> 00:55:15,640
forget about it, or it's very 
convincing and it's sort of 

981
00:55:15,640 --> 00:55:18,000
human qualities. 
And then that's just really 

982
00:55:18,000 --> 00:55:19,880
annoying. 
I mean, that would just maybe 

983
00:55:20,120 --> 00:55:23,080
like that would be like me 
stepping into like an argument 

984
00:55:23,080 --> 00:55:25,800
between like, I don't know, two 
friends of mine. 

985
00:55:25,800 --> 00:55:31,160
That's just obnoxious behavior. 
It is all right, so you've 

986
00:55:31,160 --> 00:55:36,920
convincingly figured out what 
the theme of our to AI or to not

987
00:55:36,920 --> 00:55:38,400
to AI is, but we're going to 
keep going. 

988
00:55:39,200 --> 00:55:43,200
And the next one is a 
possibility generator to help 

989
00:55:43,200 --> 00:55:45,640
you think through what you could
actually do with your time, 

990
00:55:45,800 --> 00:55:49,400
including mapping out the 
consequences of each activity. 

991
00:55:50,680 --> 00:55:52,840
Oh, I think that's a great use 
for AII. 

992
00:55:52,840 --> 00:55:56,080
Don't know exactly. 
I can't quite picture how the 

993
00:55:56,080 --> 00:56:01,200
consequences part would work in 
terms of being right about that.

994
00:56:01,200 --> 00:56:04,880
But in terms of setting out a 
bunch of prompts, a bunch of 

995
00:56:04,880 --> 00:56:07,720
thoughts that you sort of bounce
yourself off. 

996
00:56:07,800 --> 00:56:13,120
To me, that calls to mind, you 
know, ancient sort of divination

997
00:56:13,120 --> 00:56:15,960
texts and things like right, the
AI Ching or something where we 

998
00:56:15,960 --> 00:56:19,320
can or tarot where we can sort 
of argue about whether there's 

999
00:56:19,320 --> 00:56:23,800
some real intelligence in that 
or if it's just a random idea 

1000
00:56:23,800 --> 00:56:26,360
generator. 
But that can be tremendously 

1001
00:56:26,360 --> 00:56:27,640
useful. 
And if they I could do that, 

1002
00:56:27,640 --> 00:56:30,680
well then yeah, absolutely. 
It could do some probabilistic 

1003
00:56:30,680 --> 00:56:33,400
modelling. 
So like you go on this vacation 

1004
00:56:33,400 --> 00:56:36,960
and yeah, you have like a 20% 
chance of losing your job versus

1005
00:56:36,960 --> 00:56:38,960
yeah, yeah. 
Yeah, no, that would be a great 

1006
00:56:38,960 --> 00:56:43,320
sort of extra addition to those 
kind of Oracle. 

1007
00:56:43,360 --> 00:56:46,800
You know, I mean, it's not so 
much that, again, I'm keep 

1008
00:56:46,800 --> 00:56:48,560
coming back to these ways in 
which it's like, yeah, maybe 

1009
00:56:48,560 --> 00:56:51,120
it's intelligent, but really 
what it is doing is providing 

1010
00:56:51,120 --> 00:56:54,040
you with something that can 
deepen your own engagement. 

1011
00:56:54,240 --> 00:56:56,840
I'll only add one thing, which 
is that this is actually my 

1012
00:56:56,840 --> 00:57:00,120
favorite Oliver ISM. 
You can do whatever you like, 

1013
00:57:00,240 --> 00:57:02,000
you just have to face the 
consequences. 

1014
00:57:02,440 --> 00:57:04,880
This has been the most useful in
my personal life. 

1015
00:57:05,040 --> 00:57:08,200
Yeah, this is a originally a 
quote from Sheldon Cop, the 

1016
00:57:08,200 --> 00:57:09,680
psychotherapist. 
You're free to do whatever you 

1017
00:57:09,680 --> 00:57:11,440
like. 
You need to only face the 

1018
00:57:11,440 --> 00:57:13,600
consequences. 
Yeah, anything. 

1019
00:57:13,800 --> 00:57:16,680
You're just choosing which 
problems you want to have. 

1020
00:57:16,680 --> 00:57:18,560
That's right. 
You can go for a walk in the 

1021
00:57:18,560 --> 00:57:20,400
middle of the day. 
You can do it. 

1022
00:57:20,760 --> 00:57:23,920
Just do it. 
Or be willing to pay the price 

1023
00:57:23,920 --> 00:57:25,520
of doing it right. 
Yeah. 

1024
00:57:25,760 --> 00:57:27,840
Or yeah, which might be much 
smaller than you were assuming. 

1025
00:57:28,120 --> 00:57:29,760
Usually. 
Usually it's much smaller. 

1026
00:57:29,760 --> 00:57:32,200
That's what I've learned, yeah. 
OK, I think this one is 

1027
00:57:32,200 --> 00:57:35,840
interesting. 
To AI or not to AIA warning 

1028
00:57:35,840 --> 00:57:39,760
system to alert you when you're 
putting too much effort into 

1029
00:57:39,760 --> 00:57:44,360
some arbitrary task? 
Yeah, I'd be up for that. 

1030
00:57:44,520 --> 00:57:47,120
That sounds good. 
Again, it's interesting to ask 

1031
00:57:47,320 --> 00:57:49,960
how you could put that into 
practice, but if it could, that 

1032
00:57:49,960 --> 00:57:53,920
belongs in the long family of 
kind of biofeedback and all 

1033
00:57:53,920 --> 00:57:57,360
those kinds of things that can 
absolutely have that place. 

1034
00:57:57,720 --> 00:58:00,880
Well, the big selling point now 
with AI is the idea that like, 

1035
00:58:00,880 --> 00:58:04,040
give AI your screen. 
And so the AI is always with you

1036
00:58:04,040 --> 00:58:08,840
on your laptop so that you can, 
you know, have it there for 

1037
00:58:08,840 --> 00:58:10,760
help, have it there for whatever
you need. 

1038
00:58:11,080 --> 00:58:13,480
And honestly, in that case, you 
could also see that, you know, 

1039
00:58:13,480 --> 00:58:19,160
you've been rewriting the same 
e-mail over and over again and 

1040
00:58:19,160 --> 00:58:21,480
be like, you know, this is OK to
half ass like it's not. 

1041
00:58:21,920 --> 00:58:25,280
Probably just send it. 
Yeah, no, that sounds genuinely 

1042
00:58:25,560 --> 00:58:27,440
beneficial to me. 
Wow. 

1043
00:58:27,480 --> 00:58:29,840
Do you notice you're coming more
and more on board with these as 

1044
00:58:29,840 --> 00:58:31,480
we are? 
You going to become a real 

1045
00:58:31,480 --> 00:58:34,520
zealot for technological 
optimization, yeah. 

1046
00:58:35,480 --> 00:58:39,400
All right, next one, keep track 
of your daily done list so you 

1047
00:58:39,400 --> 00:58:42,040
can bask in your many 
accomplishments such as waking 

1048
00:58:42,040 --> 00:58:45,360
up, showering, eating breakfast 
rather than worrying about your 

1049
00:58:45,360 --> 00:58:49,240
looming to do's. 
Right, referring to the fact 

1050
00:58:49,240 --> 00:58:52,000
that I'm a big advocate for done
lists and the idea of sort of 

1051
00:58:52,000 --> 00:58:55,160
putting things on a list so that
you can compare. 

1052
00:58:55,480 --> 00:58:58,840
Not just always be comparing 
what you've done to the universe

1053
00:58:58,840 --> 00:59:01,400
of things left to do, but you 
can really focus on what you 

1054
00:59:01,400 --> 00:59:05,120
have done and might not have 
done, but you did do and feel a 

1055
00:59:05,120 --> 00:59:07,840
sense of agency and pride and 
all the rest of it. 

1056
00:59:08,400 --> 00:59:10,040
Now, I think it's pretty 
important that you do that 

1057
00:59:10,040 --> 00:59:13,200
yourself and that it isn't done 
for you because that's the whole

1058
00:59:13,200 --> 00:59:17,200
point, right? 
Not to sort of accumulate some 

1059
00:59:18,000 --> 00:59:22,200
log file somewhere that has 
these things in it, but to go 

1060
00:59:22,200 --> 00:59:25,760
through the process of drawing 
your own attention back to what 

1061
00:59:25,760 --> 00:59:28,600
you've done. 
So analog lists for me. 

1062
00:59:28,680 --> 00:59:30,840
Yeah, analog notebooks all the 
way. 

1063
00:59:31,800 --> 00:59:37,880
All right, final to AI or not to
AIA timer that counts down from 

1064
00:59:37,880 --> 00:59:42,160
4000 weeks starting at birth and
pops up into your vision 

1065
00:59:42,160 --> 00:59:46,400
whenever you are using your time
suboptimally to remind you of 

1066
00:59:46,400 --> 00:59:52,920
life's finitude. 
I think not to AII think the 

1067
00:59:52,920 --> 00:59:57,040
reason is that I'm generally 
speaking, people are sometimes 

1068
00:59:57,040 --> 00:59:59,560
surprised by this, but I'm not a
big fan of those kinds of 

1069
00:59:59,560 --> 01:00:04,640
memento Mori that kind of really
focus on sort of poking their 

1070
01:00:04,640 --> 01:00:06,600
way into your attention and 
reminding you that you don't 

1071
01:00:06,600 --> 01:00:11,760
have time. 
I think that's generally not an 

1072
01:00:11,760 --> 01:00:16,480
aid to entering more fully into 
the experience of life. 

1073
01:00:17,480 --> 01:00:20,720
Generally pings you back into 
the control mindset. 

1074
01:00:22,960 --> 01:00:25,600
Seems fair. 
We have one final question which

1075
01:00:25,600 --> 01:00:28,400
we ask all of our guests, and 
that is what is your most 

1076
01:00:28,400 --> 01:00:35,800
controversial opinion about AII?
Feel like all opinions are so 

1077
01:00:36,560 --> 01:00:40,320
vigorously put forward on this 
topic that it's hard to find a 

1078
01:00:40,320 --> 01:00:44,720
controversial one. 
But let me go with this because 

1079
01:00:44,720 --> 01:00:47,000
I did mention this recently in a
newsletter, and I think it's 

1080
01:00:47,000 --> 01:00:53,160
true, and it's got truer since I
wrote it, which is that a lot of

1081
01:00:53,160 --> 01:01:00,960
very grand predictions about AI,
either very optimistic utopian 

1082
01:01:00,960 --> 01:01:06,840
ones or especially the really 
sort of Duma predictions, are 

1083
01:01:06,840 --> 01:01:11,480
best understood as coping 
mechanisms that the person 

1084
01:01:12,040 --> 01:01:15,360
holding them is engaging in to 
deal with the fact that they 

1085
01:01:15,360 --> 01:01:18,640
don't have a clue what's coming.
So I think probably the 

1086
01:01:18,640 --> 01:01:22,320
controversial opinion there is 
like that anybody who says with 

1087
01:01:22,320 --> 01:01:24,640
a strong degree of certainty 
that they know what this future 

1088
01:01:24,640 --> 01:01:26,480
is going to look like, they're 
dealing with their own emotions,

1089
01:01:26,480 --> 01:01:28,920
but they don't have any reason 
for that certainty. 

1090
01:01:29,880 --> 01:01:31,240
Nobody knows. 
There you go. 

1091
01:01:32,120 --> 01:01:34,320
It's very, you know, it's 
actually strange sort of 

1092
01:01:34,320 --> 01:01:38,440
existential reassurance to say I
know that everything is going to

1093
01:01:38,440 --> 01:01:42,760
hell in a handcart almost as 
much as to say that I know that 

1094
01:01:43,120 --> 01:01:46,320
the golden age is is about to 
dawn like in in either case, you

1095
01:01:46,320 --> 01:01:48,920
know, and you don't have to face
the fact that actually you 

1096
01:01:48,920 --> 01:01:52,920
don't. 
Yeah, what a pleasure to have 

1097
01:01:52,920 --> 01:01:56,480
this conversation with you. 
I certainly felt like this has 

1098
01:01:56,480 --> 01:01:59,520
been very much time well spent 
from our end. 

1099
01:01:59,520 --> 01:02:02,040
This present movie has really 
enjoyed every moment of this 

1100
01:02:02,040 --> 01:02:04,160
conversation. 
Me, me too. 

1101
01:02:04,520 --> 01:02:07,440
It's it's good to talk about the
implications of some of this 

1102
01:02:07,440 --> 01:02:12,400
stuff for things that I'm not so
habitually talk talking about. 

1103
01:02:12,400 --> 01:02:14,080
So that's great. 
Yeah, really thought provoking. 

1104
01:02:14,080 --> 01:02:16,720
Thank you. 
Yeah, this has been so much fun.

1105
01:02:16,920 --> 01:02:19,080
I'm glad. 
I hope we did get to push you a 

1106
01:02:19,080 --> 01:02:22,120
little bit out of your comfort 
zone, but I think for the best. 

1107
01:02:22,360 --> 01:02:23,560
Yeah, no, absolutely. 
Thank you. 

1108
01:02:24,960 --> 01:02:27,080
And that's a wrap. 
You've been listening to the 

1109
01:02:27,080 --> 01:02:30,440
Behavioral Design Podcast 
brought to you by Habit Weekly 

1110
01:02:30,440 --> 01:02:33,120
and Nuanced Behavior. 
Sam and Alene tell me. 

1111
01:02:33,120 --> 01:02:35,560
This season is packed with 
incredible insights about 

1112
01:02:35,560 --> 01:02:39,480
behavioral design and AI, so be 
sure to subscribe and share the 

1113
01:02:39,480 --> 01:02:42,040
podcast with your friends. 
Though you might want to keep it

1114
01:02:42,040 --> 01:02:46,040
away from your enemies. 
In case you haven't noticed, I'm

1115
01:02:46,040 --> 01:02:49,480
an AI voice. 
Yep, pretty crazy. 

1116
01:02:49,760 --> 01:02:52,720
Quite the improvement since last
season's AI outro, don't you 

1117
01:02:52,720 --> 01:02:55,440
think? 
If you'd like to collaborate 

1118
01:02:55,440 --> 01:02:58,560
with us at Nuance Behavior, 
where we use behavioral design 

1119
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to craft digital products with 
Nuance, e-mail us at 

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hello@nuancebehavior.com or book
a call directly on our website, 

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nuancebehavior.com. 
A special thanks to the amazing 

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Dave Pizarro for our show music 
and to Mei Chen Yap and April 

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01:03:14,040 --> 01:03:16,840
English for their help in 
producing and publishing this 

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01:03:16,840 --> 01:03:19,080
episode. 
Thanks again for tuning in. 

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We'll be back soon with another 
exciting conversation where 

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behavioral design and AI 
intersect. 

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01:03:25,400 --> 01:03:30,480
Cousins. 
To Mugatroid. 

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01:03:50,120 --> 01:03:50,560
Oh.
