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This is identity at the center. 
Welcome to the Identity at the 

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Center podcast. 
I'm Jeff, and that's Jim. 

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Hey, Jim. 
Hey, Jeff, how are you? 

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Oh, not so bad yourself. 
Good. 

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I'm excited. 
Today. 

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We've got one of my favorite 
guests from one of my favorite 

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technology companies, so can't 
wait to get into it. 

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Yeah, today we've got a sponsor 
spotlight episode. 

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These are the ones that we 
create with our friends in the 

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industry to help us get some 
more detail around kind of what 

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they're working on. 
A little bit of a departure from

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our normal vendor neutral, which
we do every week, but this is 

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where we actually get to ask 
questions about product and and 

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things like that. 
So I want to welcome back for 

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the third time from Silver Fort 
Head Cavetts. 

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He's the CEO and Co founder at 
Silver Fort. 

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So welcome back to the show 
Head. 

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Hey, Jeff. 
Hey, Jim. 

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Good to be here. 
Yeah. 

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The last time we chatted was at 
Gartner. 

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And if you recall, Jim was in 
his like Vegas or maybe like 

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Western dealer outfit when we 
were chatting there up in your 

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suite. 
So yeah, what have you been? 

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Today, you know, I had. 
I was expecting something, you 

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know. 
Sorry, this is all I could do 

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for the name was a golf shirt, 
yeah. 

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You look very normal. 
Normal in quotation marks. 

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So what have you been up to for 
the last few months ahead since 

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we last chatted in December? 
Been very busy. 

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I mean, first of all, the, the 
identity market in general is 

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really moving super fast now and
there's so much going on and, 

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and in silver for typically 
those you know a lot of going 

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very fast. 
You know, we, we now have more 

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than more than 1000 customers. 
Marston for us, we we've been 

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to, I mean we acquired a company
called resume just told you 

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about it. 
You know, last time it was right

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after, but you know, since then 
we've we've kind of integrated 

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the teams and the platforms 
together and already started the

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offering it to our customers. 
So that has been strategic for 

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us. 
We released new products. 

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We we grew the team. 
We hired the new resident and 

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chief revenue to be the goal to 
mark not going on in in a few 

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months. 
I like it. 

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I like the the speed. 
And had we just got back from 

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the Denver's conference, a 
couple observations. 1 is that 

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this community is stronger than 
ever. 

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The second thing is like how 
much this identity security 

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space is evolving. 
You've got such a focus on NHI. 

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They had an NHI Pavilion, which 
Silver Port played a part of. 

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You've got the shared signals 
framework really taking center 

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stage. 
It's got AI agents as a major 

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talking point. 
What do you see with all this 

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starting to come together and 
evolving? 

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It's really changing from single
sign on privileged access 

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management and identity 
governance, right, Taking on a 

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much bigger picture. 
Yeah, I or in general the the 

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identity market is evolving and 
I think that you know what we 

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started to see last year, I 
think is, is only, is only 

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progressing which is you know 
the kind of identity security 

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category forming and becoming 
it's own thing as opposed to a 

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lot of features and point 
solutions. 

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So I think what we're starting 
to see is all these things, you 

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know, like known human identity,
security and identity threat 

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detection response and identity 
security posture management and 

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all these all these, you know, 
these buzzwords. 

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The different start-ups have 
been doing are starting to 

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converge and starting to to 
become, you know, something 

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border and and work together and
and really kind of, you know, 

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collaborate and indicate between
them. 

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And I think that's what 
organizations need, you know, 

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not a million different 
products, but something that 

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really fits the the problem 
holistically definitely be 

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happening. 
I mean, we we are obviously 

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pushing in that direction and 
and really kind of going for a 

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platform play, but we're not the
only ones. 

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You know, a lot of a lot of 
people are talking about that. 

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And, and I think that all these,
all these smaller categories 

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like non human identity security
as an example, are actually 

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contributing to that because 
those are the things that kind 

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of create the momentum for a a 
bigger platform to be created. 

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That's exactly what happened in 
the early days of cloud security

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or endpoint security, all these 
smaller things that eventually 

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created enough critical mass for
that. 

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I get the feeling that there is 
like this assumption that people

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at this point have solved for, 
you know, basic identity 

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governance, basic privilege 
access management, single sign 

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on MFA, right? 
They've kind of centralized and 

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maybe gotten the basics in 
place, which I struggle with 

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because I'm not always sure if 
that's the case. 

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I see a lot of companies out 
there that still don't have an 

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IGA. 
They still don't have really 

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privileged access management. 
I guess is, is, is that a fair, 

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and I don't want to call it a 
criticism, but you think it's a 

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fair observation of, OK, we're 
assuming you've got these basic 

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things in place and now we're 
starting to get into sort of the

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next Gen. of identity security. 
And that might be things like, 

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you know, AI and NHI and share 
signals framework and Cape and 

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like a whole bunch of other 
acronyms, right, that assume 

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maybe you've got some of that 
stuff in place. 

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Is that fair? 
I think that you are actually, 

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you're actually very right about
the fact that there are people 

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don't have those base build out.
And I think that what is 

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happening now is not necessarily
some kind of a next layer that 

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assumes that you already have 
the layer before that. 

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I think that in many ways what 
is happening now is companies 

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are realizing that they they 
haven't meant made enough 

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progress with the old approach. 
They haven't been able to solve 

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the problem. 
And part of this new approach 

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that we're seeing is also trying
to go back to these things and, 

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and address them in a new, maybe
simpler way. 

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Because I think what has been 
true for identity for many years

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is identity is, is very complex.
Anything that you do in 

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identity, any identity project 
is used and, and tons of 

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resources. 
And some of the very large 

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organizations have been able to 
do it with huge investments and,

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and, and headcounts, But many 
companies haven't they, they got

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stuck. 
And I think that what's 

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happening now with all this 
innovation in the market is not 

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only offering you the next 
things, but also revisiting some

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of these problems and saying, 
hey, maybe there's a better way 

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to do it. 
Maybe there's a more automated, 

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scalable, easy to implement way 
to, to address. 

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So I think you're, you're 
completely correct about a lot 

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of companies don't even have 
those basics figured out. 

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So we, we can't afford to just 
move on. 

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We we have to take care of them.
OK, well, I'm glad to hear that 

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you say the I'm going to hear 
you said I was right. 

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So that's all I took away from 
that answer. 

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So you guys have recently 
expanded and you know, from, I 

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guess like the on Prem identity 
to including now non human or NH

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is which as Jim mentioned was 
sort of the buzz around the 

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recent identifiers conference. 
Why do you think that is? 

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I mean, it's not like NHS are 
new, at least from my 

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perspective. 
We've had service accounts, 

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another non human identities for
a long time. 

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And I'm just curious as he why 
do you think this is getting so 

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hot right now? 
I think it has been a problem 

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for a long time. 
I don't think it's a new 

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problem. 
You're right. 

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Service accounts specifically 
have been a problem for decade. 

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Some of the newer types of 
energies are, are newer, 

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obviously, you know, maybe the 
the ones who are in the cloud 

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and SAS applications and things 
like that. 

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So they are obviously newer, but
the, the fact that everybody's 

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talking about it right now is, 
you know, a combination of the 

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fact that it is a big problem 
and it is a big list that people

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need to address and the fact 
that there are vendors of, you 

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know, investing money and 
raising money around it. 

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So that creates that feeds some 
of the hype. 

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I think that's actually a good 
thing because I think that the, 

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you know, the the startup 
ecosystem and, and, and you 

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know, the innovation that it 
brings with it is actually a, a 

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great way to to fuel this 
revolution that was seeing 

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across the identity industry. 
It's not just non human 

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identities. 
You know, last year it was all 

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about ITDL, right? 
And I'm assuming next to it will

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be all about the security for 
Jen, TKI and all of these 

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things, you know, separately, 
they look like trends that come 

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and go, but all together they 
create this, this wave of, you 

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know, priority and investment in
identity security in in a new 

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generation of identity security 
products. 

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And if you look at the early 
days of other security segment, 

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I mentioned cloud security. 
That's what happened, right? 

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It started with people, you 
know, kind of building companies

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to do a container security or 
cloud security posture 

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management or, or, or other 
specific things that eventually 

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created enough pieces to, to 
combine into an overall cloud 

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security platform. 
And I think that's what we're 

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saying in identities is all 
these waves and you know, all 

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these trends, they seem to kind 
of come and go have this kind of

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hype cycle, but, but all 
together they're creating the, 

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the bigger wave of, of just 
overall awareness to identity 

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security and, and, and your 
approach of addressing it, I 

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think specifically that NHI is a
big problem. 

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It's not just a trend, it is a 
big problem. 

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People spend so many years 
trying to protect the human 

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users with multi factor 
authentication and, and beverage

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access management and, and, and 
they have neglected the the non 

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human identities and those non 
human identities are now 

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targeted in the majority of data
breaches. 

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So it is it is a very true, you 
know, risk and something that 

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needs to be addressed. 
I think it will also go now 

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with, with AI. 
So, you know, AI agents are also

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increasing that problem because 
they're taking a bigger and 

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bigger hole in organizations and
they probably probably will 

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continue to to grow. 
So overall, this is a very 

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growing problem that has no good
solution. 

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So I I get why this is a 
priority. 

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So let's talk a little bit about
that recent expansion you guys 

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did into that whole NHI space. 
I'm going to put my very well 

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worn on jaded, you know, see so 
hat there's so many products in 

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this space. 
So what makes Silver Fort 

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difference when it comes to how 
you guys are approaching, you 

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know that that that type of 
identity security is in a 

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specifically for these NHIS or 
maybe cloud identities? 

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So first of all, we announced an
expansion in that area, but, but

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we've been doing anonymous 
identity security for, for 

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several years now from before it
was cool and we just started 

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from what was the priority. 
I think it still is the priority

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in many cases, but it was 
definitely the older problem, 

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which is service accounts. 
So Active Directory service 

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accounts, that's when we 
started, you know, maybe five 

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years. 
And with AD service accounts, I 

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think we've built by far the 
best solution in the market. 

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I, I stayed very comfortably 
because I think that, you know, 

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we've really done some massive 
innovation though that no one 

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else has been able to do so far.
So not only we are able to 

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discover all these service 
accounts, even the ones that are

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not documented, the ones you 
don't even know about, because 

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we, we look at the behavior, you
know, we can, we can see that 

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it's behaving like a machine, 
not like a human. 

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So we find even even unofficial 
ones, you know, ones that, you 

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know, maybe, maybe some person 
is using the personal accounts 

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to run some application or 
script. 

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We'll, we'll even find that. 
So not only the documented 1 

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then we also show you what 
they're doing. 

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So we show you that this service
account is being used from these

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sources to these destinations 
with these protocols. 

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We give you the full mapping of 
the, you know, the dependencies 

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where is it actually being used.
That has been a huge problem for

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years. 
People couldn't protect these 

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accounts because they were 
worried if they make any small 

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change to them, something will 
break. 

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You know who knows which other 
applications have been using 

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this account. 
And if I, if I even change the 

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password once, something will 
break. 

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We, we map all these 
dependencies. 

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You, you have full visibility to
them. 

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And then the most powerful piece
is we have a way to actually 

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enforce a policy. 
We can protect them in line. 

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And that is probably the biggest
differentiator of silver fault 

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in general. 
And specifically for for non 

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even identities, not only we 
show you what they're doing and 

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offer some offline kind of, you 
know, risk mitigations you can 

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do, but also we can control what
they do in line. 

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So if we see a service account 
being used outside of where it's

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normally usable, it needs to be 
used. 

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We can, you know, kind of block 
anything else, you know, or, or,

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00:13:42,440 --> 00:13:44,000
or tell you if anything else is 
happening. 

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So if we see that this account 
is used to connect from A to B 

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00:13:46,960 --> 00:13:50,920
every day, any attempt to use it
anywhere else or to anywhere 

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00:13:50,920 --> 00:13:54,640
else, we can alert on or we can 
even block in real time. 

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00:13:54,640 --> 00:13:57,400
So make it impossible to abuse 
this account. 

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This really reduces the risk of 
those accounts because it means 

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00:14:00,680 --> 00:14:03,840
that even if you steal the 
password, you can only go from A

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00:14:03,840 --> 00:14:05,440
to B. 
You can't cause damage. 

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And then that is what we've done
for a few years very 

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successfully. 
Hundreds of enterprises are 

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using it, some of the biggest 
companies in the world. 

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I think we we'll probably have, 
I think we have the most 

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advanced ported for that. 
What is the the newer edition is

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that we expanded that to all the
cloud environments and that is 

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thanks to acquisition of resume.
So resume it had those 

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connectors and and and analytics
around all the different cloud 

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environment and we've now fully 
added that into our platform. 

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00:14:41,480 --> 00:14:44,160
We really merged the product 
because a few months I think we 

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did it relatively fast. 
So we, we completely really 

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combined the pot. 
Now we can protect non human 

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identities anywhere, not only in
AD but also in all the major 

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cloud identity providers like 
Okta and Intra and all the the 

261
00:15:03,720 --> 00:15:08,240
cloud infrastructure, the 
providers like, you know, AW and

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Azure and GCP and also all the 
major SAS applications. 

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00:15:12,160 --> 00:15:15,640
So even if you have SAS 
applications that you use, you 

264
00:15:15,640 --> 00:15:18,800
know, with local identities, 
we'll even we'll even see and 

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00:15:18,800 --> 00:15:21,640
protect that. 
So now it's a really end to end 

266
00:15:21,640 --> 00:15:23,280
offering. 
And I think it it's probably the

267
00:15:23,280 --> 00:15:27,240
boldest offering in this market.
And and also, as opposed to some

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00:15:27,240 --> 00:15:29,320
of the younger start-ups, we 
have a much bigger customer 

269
00:15:29,320 --> 00:15:31,560
base. 
We have, you know, many large 

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00:15:31,560 --> 00:15:37,440
organizations using it at scale.
So I think, you know, overall 

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00:15:37,440 --> 00:15:40,600
with the the taction and 
maturity that we have and with 

272
00:15:40,600 --> 00:15:43,960
the fact that we have this, this
in line active enforcement, 

273
00:15:43,960 --> 00:15:46,640
modulating that we have a lot of
advantages in this space. 

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00:15:48,080 --> 00:15:53,440
And and then I think the the 
next thing that you know, was 

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going to to be important and we 
are all over it is, is how do 

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00:15:56,440 --> 00:16:01,720
you protect the identities of AI
agents, which are non human 

277
00:16:01,720 --> 00:16:03,360
identities? 
But I think it's a new type. 

278
00:16:03,360 --> 00:16:07,760
It's a completely new type of 
energize, not like the the 

279
00:16:08,080 --> 00:16:12,160
regular energize. 
Yeah, I know we're going to talk

280
00:16:12,160 --> 00:16:14,760
about AI because we just, we 
can't go for an episode of the 

281
00:16:14,760 --> 00:16:17,320
Identity Center podcast without 
getting into AI at this point. 

282
00:16:17,640 --> 00:16:21,040
I want to ask you real quick 
though, about the the ITDR space

283
00:16:21,040 --> 00:16:23,600
itself. 
When we first met, that was kind

284
00:16:23,600 --> 00:16:26,840
of like, oh, OK, this is the 
area you're playing in. 

285
00:16:27,240 --> 00:16:32,160
How is ITDR fitting into this? 
Because you know, Jim and I just

286
00:16:32,160 --> 00:16:33,960
got back to my identifiers 
conference and there really 

287
00:16:33,960 --> 00:16:37,840
wasn't a lot of mention of ITDR 
specifically. 

288
00:16:38,160 --> 00:16:41,880
And I'm curious to see if, if, 
if that term has evolved or are 

289
00:16:41,880 --> 00:16:46,200
we moving now into it? 
Is it just identity security? 

290
00:16:46,280 --> 00:16:48,640
Like where do you see ITDR 
fitting into this? 

291
00:16:50,280 --> 00:16:53,080
It's a great question. 
I think that what is happening 

292
00:16:53,080 --> 00:16:55,960
to ITDR and what I think will 
also happen to these other 

293
00:16:56,080 --> 00:17:00,080
subcategories of identity 
security, including an agile is 

294
00:17:00,120 --> 00:17:04,079
they're emerging and they're 
getting some maturity and then 

295
00:17:04,079 --> 00:17:08,520
they're being at some point kind
of consolidated or, or merged 

296
00:17:08,520 --> 00:17:11,680
into bigger identity security 
offerings. 

297
00:17:12,319 --> 00:17:15,599
So, you know, IPDR, there were a
lot of startups doing it and, 

298
00:17:15,599 --> 00:17:18,880
and you know, a lot of 
enterprises started, you know, 

299
00:17:18,880 --> 00:17:23,480
even looking for that and then a
lot of these stars got acquired,

300
00:17:24,280 --> 00:17:27,000
right. 
And the and and what kind of 

301
00:17:27,000 --> 00:17:30,440
merged into bigger identity 
offerings or identity security 

302
00:17:30,440 --> 00:17:34,880
offerings until the point where 
it's almost a feature now in, in

303
00:17:34,880 --> 00:17:37,960
border platforms. 
By the way, two types of 

304
00:17:37,960 --> 00:17:40,160
platforms that where you see it 
kind of melt now. 

305
00:17:40,160 --> 00:17:44,120
One is into border identity 
security platforms like ours. 

306
00:17:44,840 --> 00:17:50,360
And 2nd is into XDR solutions 
that, that are not really 

307
00:17:50,360 --> 00:17:53,800
identity specific, but they do 
detection response in general, 

308
00:17:54,280 --> 00:17:55,600
right. 
So a lot of the the companies 

309
00:17:55,600 --> 00:17:57,720
that will just focus on 
detection response. 

310
00:17:58,120 --> 00:18:02,080
Now ITDL is one pillar of that. 
So you know, if you really think

311
00:18:02,080 --> 00:18:05,040
about it as either a feature of 
a bigger identity security 

312
00:18:05,040 --> 00:18:09,960
platform or as a feature of a 
bigger XDR platform, but it's no

313
00:18:09,960 --> 00:18:14,040
longer a stand alone thing. 
And that makes a lot of sense. 

314
00:18:14,040 --> 00:18:17,120
You know, who wants so many 
different products? 

315
00:18:17,120 --> 00:18:20,280
I think the same will eventually
happen to NHI Security. 

316
00:18:20,480 --> 00:18:23,560
I don't think that in two years 
from now people will buy NHI 

317
00:18:23,720 --> 00:18:26,480
Security from from companies 
that only do that. 

318
00:18:27,880 --> 00:18:31,800
And so I think that the, it 
makes a lot of sense that these 

319
00:18:31,800 --> 00:18:36,880
things are, are kind of created 
and, and developed and, and you 

320
00:18:36,880 --> 00:18:40,880
know, kind of, you know, getting
innovation from the startup 

321
00:18:40,880 --> 00:18:43,320
ecosystem. 
But then once they, once they 

322
00:18:43,320 --> 00:18:47,400
really kind of figured it out, 
they, they become part of bigger

323
00:18:47,400 --> 00:18:53,240
platforms, very similar to what 
happened to UEBA in the past. 

324
00:18:53,240 --> 00:18:56,760
If you remember, there used to 
be a lot of products doing user 

325
00:18:56,760 --> 00:19:00,040
behavioral analytics, and today 
it's just a feature of every 

326
00:19:00,040 --> 00:19:04,840
Security Council. 
Yeah, good point on UEBAI 

327
00:19:04,840 --> 00:19:07,560
actually wanted to bring you 
back to that service account 

328
00:19:07,560 --> 00:19:10,120
discussion. 
This ITDR thing is so 

329
00:19:10,120 --> 00:19:15,400
fascinating, but I think the 
service account is everyone can 

330
00:19:15,400 --> 00:19:18,320
relate to it. 
You guys put out a new report, 

331
00:19:18,320 --> 00:19:22,120
let me get the name right. 
Insecurity in the shadows, new 

332
00:19:22,120 --> 00:19:25,040
data on hidden risks of non 
human identities. 

333
00:19:25,720 --> 00:19:28,040
There are a couple statistics in
there, but one that really 

334
00:19:28,040 --> 00:19:33,400
jumped out at me was that 80% of
organizations can't stop the 

335
00:19:33,400 --> 00:19:37,720
misuse of service accounts in 
real time. 

336
00:19:37,720 --> 00:19:43,440
I think 20% are out to lunch, 
don't even maybe don't even know

337
00:19:43,440 --> 00:19:48,040
that there are service accounts.
This is a really hard thing to 

338
00:19:48,040 --> 00:19:49,560
do. 
I mean, you mentioned it where 

339
00:19:49,560 --> 00:19:53,040
you have these service accounts 
and for some organizations, 

340
00:19:53,040 --> 00:19:56,760
they're the kind of the outlier 
accounts that were created in 

341
00:19:56,760 --> 00:20:02,240
2006 and nobody who was around 
there and works here anymore 

342
00:20:02,240 --> 00:20:04,920
kind of thing where you have 
these really oddball service 

343
00:20:04,920 --> 00:20:09,160
accounts. 
But even when you have good 

344
00:20:09,160 --> 00:20:12,320
control of your service 
accounts, to know that they're 

345
00:20:12,320 --> 00:20:16,360
being misused 1 requires that 
you would need to understand 

346
00:20:16,640 --> 00:20:20,880
what the proper use is. 
Then you need a mechanism to 

347
00:20:20,880 --> 00:20:26,760
stop that account from taking 
action if it's being misused. 

348
00:20:27,000 --> 00:20:32,080
So you kind of spoke to that, 
like what is the mechanism to 

349
00:20:32,080 --> 00:20:34,560
make all that work from a Silver
Point? 

350
00:20:34,760 --> 00:20:39,280
Perspective, first of all, 
you're right, I think those 

351
00:20:39,280 --> 00:20:42,360
those 80% is probably really 
100%. 

352
00:20:42,360 --> 00:20:44,880
Maybe there are the others of 
our customers, but other than 

353
00:20:44,880 --> 00:20:48,920
that, I really think it's a, 
it's a problem that I don't, I 

354
00:20:48,920 --> 00:20:50,920
don't see people solving it on 
their own. 

355
00:20:51,640 --> 00:20:59,880
And, and we have built, I think 
a very innovative technology for

356
00:20:59,880 --> 00:21:02,680
addressing this. 
And also not only we have 

357
00:21:02,680 --> 00:21:05,240
technology, but we really talked
about the full journey of doing 

358
00:21:05,240 --> 00:21:06,760
it. 
So, so I'll start just from the 

359
00:21:06,760 --> 00:21:09,440
technology that I'll explain 
what we had to figure out in the

360
00:21:09,440 --> 00:21:12,280
journey to help customers really
leverage this effectively. 

361
00:21:13,040 --> 00:21:16,440
The technology piece is, you 
know, we figured out that it's 

362
00:21:16,440 --> 00:21:19,200
not enough to just give you 
visibility to these accounts. 

363
00:21:19,440 --> 00:21:21,800
I mean that that's a good 
starting point and that's what a

364
00:21:21,800 --> 00:21:23,040
lot of the vendors are doing 
now. 

365
00:21:23,040 --> 00:21:26,680
But I don't think that solves 
the problem on it's reading 

366
00:21:26,680 --> 00:21:30,160
information from the directories
is this is just a starting 

367
00:21:30,160 --> 00:21:32,760
point. 
We had to figure out how do you 

368
00:21:32,760 --> 00:21:37,760
then enforce controls? 
How do you basically intervene 

369
00:21:37,960 --> 00:21:42,320
in what these accounts can do? 
And that really requires an 

370
00:21:42,320 --> 00:21:46,000
inline technology. 
So at the heart of the 

371
00:21:46,000 --> 00:21:49,760
Silverwood platform, those are 
technology that we call RAP, 

372
00:21:50,280 --> 00:21:55,080
runtime access protection that 
plugs into the directory, OK, 

373
00:21:55,080 --> 00:21:58,680
for example, Active Directory, 
but also others in a way that 

374
00:21:58,680 --> 00:22:02,440
doesn't just give us visibility,
it gives us the ability to 

375
00:22:02,560 --> 00:22:08,200
intervene in line in the actual 
decisions of the directory. 

376
00:22:08,200 --> 00:22:11,680
So for example, if you're trying
to access some system, could be 

377
00:22:11,680 --> 00:22:15,640
a modern system, could be a 
legacy system, and we see that 

378
00:22:15,640 --> 00:22:17,920
request coming in to the 
directory. 

379
00:22:18,680 --> 00:22:23,800
We are able to then not only see
it and and and log it and 

380
00:22:23,800 --> 00:22:27,680
analyse it, but we are also able
to potentially block it or to 

381
00:22:27,680 --> 00:22:30,880
potentially hold it and do 
something about it, like verify 

382
00:22:30,880 --> 00:22:32,360
it somehow and only then allow 
it. 

383
00:22:32,360 --> 00:22:36,160
So we can, we can really become 
a decision point in the middle 

384
00:22:37,160 --> 00:22:39,920
and we found a very elegant way 
to do it without causing, you 

385
00:22:39,920 --> 00:22:42,560
know, any issues to the network 
or to the performance that, that

386
00:22:42,560 --> 00:22:47,040
that appeals a lot of the 
sticker sauce of Silverfold and 

387
00:22:47,200 --> 00:22:51,440
what gives us advantage in many 
areas, but also applies to to 

388
00:22:51,440 --> 00:22:55,480
service accounts. 
Because with this, we can not 

389
00:22:55,480 --> 00:22:58,880
just give you visibility, but we
can actually prevent any abuse 

390
00:22:58,880 --> 00:23:02,120
of these accounts. 
So now moving to the, the 

391
00:23:02,120 --> 00:23:05,560
journey of how COC was actually 
adopted, they talked about 

392
00:23:05,560 --> 00:23:07,720
discovery, right? 
That that's something we do 

393
00:23:07,720 --> 00:23:09,880
automatically. 
So we, we find those accounts 

394
00:23:09,880 --> 00:23:13,320
based on group memberships and 
naming conventions and, and most

395
00:23:13,320 --> 00:23:17,960
interestingly, what they do, 
then we map where they're being 

396
00:23:17,960 --> 00:23:19,760
used. 
That's another thing we do 

397
00:23:19,760 --> 00:23:22,720
automatically. 
But then it gets to the 

398
00:23:22,720 --> 00:23:26,840
enforcement base and to do the 
enforcement at scale. 

399
00:23:26,840 --> 00:23:29,960
I think about it, some of these 
companies have a million service

400
00:23:29,960 --> 00:23:33,400
accounts, OK, that, that, that 
actually exists, right? 

401
00:23:33,400 --> 00:23:35,200
Like huge amount. 
Right. 

402
00:23:35,200 --> 00:23:39,120
You're not exaggerating there. 
Some, some companies have a 

403
00:23:39,120 --> 00:23:45,200
millions of how do you even 
start protecting them? 

404
00:23:45,920 --> 00:23:47,760
So it has to be something 
automated. 

405
00:23:47,760 --> 00:23:50,920
It has to be something that is 
really built into the to the 

406
00:23:50,920 --> 00:23:54,120
processes of the organization of
the IT that that don't require 

407
00:23:54,120 --> 00:23:59,000
manual work. 
So we figured that if we learn 

408
00:23:59,000 --> 00:24:02,080
what each of these service 
accounts are doing at scale, 

409
00:24:02,080 --> 00:24:05,160
like even even for a million 
service accounts, and we 

410
00:24:05,160 --> 00:24:07,800
automatically figure out how 
predictable is it? 

411
00:24:08,160 --> 00:24:13,280
Can we see after a month, after 
two months that it really has 

412
00:24:13,280 --> 00:24:15,520
some baseline? 
You know it, it goes from these 

413
00:24:15,520 --> 00:24:18,040
two system to these five systems
every day. 

414
00:24:18,040 --> 00:24:20,640
This is what it's doing. 
And most of these accounts, this

415
00:24:20,640 --> 00:24:25,960
is kind of how they behave. 
We can build a mapping for each 

416
00:24:25,960 --> 00:24:29,640
one of these millions accounts. 
We can automatically build this,

417
00:24:29,640 --> 00:24:34,680
this map, this, this baseline 
and also understand how, how 

418
00:24:34,680 --> 00:24:39,520
sure are we, you know, is it 
very predictable and repetitive.

419
00:24:40,320 --> 00:24:43,560
And then we can automatically 
start moving them into 

420
00:24:43,560 --> 00:24:46,360
enforcement, into protection 
where we only allow that. 

421
00:24:47,200 --> 00:24:51,840
So if an account is very 
predictable, very kind of, you 

422
00:24:51,840 --> 00:24:54,800
know, doing the same thing every
day, we'll move it very quickly 

423
00:24:54,800 --> 00:24:56,560
to enforcement. 
And we, we know that it's not 

424
00:24:56,560 --> 00:24:59,760
going to, to do anything wrong. 
If it's not, then it will take a

425
00:24:59,760 --> 00:25:01,840
little longer, but all of it can
happen automatically. 

426
00:25:02,440 --> 00:25:06,680
And we build integration to the 
existing IT systems that 

427
00:25:06,760 --> 00:25:10,360
organizations are using like 
service now so that we can build

428
00:25:10,360 --> 00:25:13,920
it into the regular processes. 
So if they're working with 

429
00:25:13,920 --> 00:25:18,960
something like service now, we 
can automatically plug into that

430
00:25:18,960 --> 00:25:24,160
and, and populate our policies 
based on, you know, the CMDB or 

431
00:25:24,160 --> 00:25:25,880
based on, you know, tickets of 
people opening. 

432
00:25:25,880 --> 00:25:30,160
We can, we can, you know, avoid 
you having to build any policy 

433
00:25:30,160 --> 00:25:33,440
manually. 
Well, that took a long time. 

434
00:25:33,440 --> 00:25:36,400
You know, the, the just building
of the capability that that was 

435
00:25:36,400 --> 00:25:39,280
one piece, but getting it really
to the point where it fits the 

436
00:25:39,280 --> 00:25:43,160
way enterprises walk at scale. 
That that took a long time and 

437
00:25:43,160 --> 00:25:44,880
lot of work. 
And I think that that gives us a

438
00:25:44,880 --> 00:25:47,360
big advantage because we can 
really do that at this huge 

439
00:25:47,360 --> 00:25:51,280
scale because we understand what
people need in order to to be 

440
00:25:51,280 --> 00:25:53,480
able to, to do that at this 
large scale. 

441
00:25:54,400 --> 00:25:56,360
Absolutely. 
Your point is really well taken 

442
00:25:56,360 --> 00:26:01,520
when it comes to the scale I I 
talked to a lot of clients who 

443
00:26:01,520 --> 00:26:07,640
are getting into their IM 
roombab and they need to take 

444
00:26:07,640 --> 00:26:11,040
some time in the beginning to 
clean up their Active Directory.

445
00:26:11,040 --> 00:26:15,440
Active Directory is usually the 
core platform from a security 

446
00:26:15,440 --> 00:26:18,000
standpoint that runs most 
organizations. 

447
00:26:18,400 --> 00:26:22,680
Their emails tied to it, the 
ability to log on to the network

448
00:26:22,680 --> 00:26:25,600
and communicate with your 
coworkers. 

449
00:26:26,120 --> 00:26:32,080
Just so many functions require 
are reliant on Active Directory.

450
00:26:32,080 --> 00:26:36,360
So they have to do this cleanup 
project, which usually includes,

451
00:26:37,480 --> 00:26:39,640
you know, group cleanup, group 
identification. 

452
00:26:39,640 --> 00:26:43,440
What are those groups doing and 
service account cleanup. 

453
00:26:44,920 --> 00:26:47,560
First off, I asked you to build 
a tool for the group cleanup. 

454
00:26:48,320 --> 00:26:52,840
Second off, when it comes to the
Active Directory cleanup, you 

455
00:26:53,000 --> 00:26:56,600
are, I'm sorry, the service 
account cleanup, you mentioned 

456
00:26:56,880 --> 00:26:59,160
this mapping that needs to take 
place. 

457
00:26:59,280 --> 00:27:03,200
I mean, that's a big part of 
that exercise that when you're 

458
00:27:03,200 --> 00:27:07,280
doing it with spreadsheets and 
emails to, you know, try to 

459
00:27:07,280 --> 00:27:10,040
track down the person who knows 
what that account does. 

460
00:27:10,880 --> 00:27:14,160
It's First off is it's just not 
the right approach. 

461
00:27:14,960 --> 00:27:18,320
Second off, it takes forever, 
especially when you have 

462
00:27:18,840 --> 00:27:21,960
hundreds of thousands or a 
million service accounts. 

463
00:27:22,280 --> 00:27:27,000
So how long does that kind of 
that mapping exercise take with 

464
00:27:27,000 --> 00:27:31,880
Silver for Soul? 
Finding most of the service 

465
00:27:31,880 --> 00:27:35,680
accounts and what they're doing,
within two weeks, you get almost

466
00:27:35,680 --> 00:27:38,080
the full picture. 
And so within two weeks, it's 

467
00:27:38,080 --> 00:27:41,440
enough for us to figure out, you
know, it's enough time to 

468
00:27:41,440 --> 00:27:44,200
understand if if an account is 
behaving like a human or not, 

469
00:27:44,280 --> 00:27:46,240
usually unless the person is on 
vacation, right? 

470
00:27:46,600 --> 00:27:50,560
But for most cases, it's also 
enough time to understand, you 

471
00:27:50,560 --> 00:27:53,400
know, for these accounts that 
are more active, what are they 

472
00:27:53,400 --> 00:27:56,760
doing now? 
That's maybe 95% of your 

473
00:27:56,760 --> 00:27:58,880
account. 
Then there's a long tail of 

474
00:27:58,880 --> 00:28:02,160
accounts that only run a 
scheduled test once every month.

475
00:28:02,160 --> 00:28:05,320
And, and you know, it will take 
that long to to notice them and 

476
00:28:05,320 --> 00:28:08,480
find what they're doing. 
But that's like, you know, that 

477
00:28:08,720 --> 00:28:12,160
last 5%, you know that that can 
take a little while and that's 

478
00:28:12,160 --> 00:28:13,480
OK. 
You know, as long as you can 

479
00:28:13,480 --> 00:28:15,840
start somewhere and you can 
mitigate the majority of your 

480
00:28:15,840 --> 00:28:18,640
ways, that's OK. 
That that will take a little 

481
00:28:18,640 --> 00:28:23,360
extra time. 
That is a faster than more 

482
00:28:23,360 --> 00:28:26,440
complete approach. 
Then you know what you're 

483
00:28:26,440 --> 00:28:28,880
describing, which is how 
organizations try to do it until

484
00:28:28,880 --> 00:28:31,120
now, trying to manually figure 
out what these accounts are 

485
00:28:31,120 --> 00:28:34,000
doing. 
That's not a scalable approach. 

486
00:28:34,000 --> 00:28:35,520
Any company was tried to do 
that. 

487
00:28:35,520 --> 00:28:38,880
Maybe they were able to do that 
for 100 service accounts. 

488
00:28:38,880 --> 00:28:40,640
I'd like like ridiculous 
numbers. 

489
00:28:40,640 --> 00:28:43,840
I'd like companies tell us. 
So we we managed to do this for 

490
00:28:43,840 --> 00:28:46,080
like 50 service because you 
know, we know exactly what 

491
00:28:46,080 --> 00:28:48,640
they're doing and but they have 
like 20,000 right. 

492
00:28:48,640 --> 00:28:54,600
So it's it's almost as symbolic 
and also with the manual report,

493
00:28:54,600 --> 00:28:57,240
you'll never know if you really 
have the full picture. 

494
00:28:57,760 --> 00:28:59,880
So you know, you went through 
this, you talk to the 

495
00:28:59,880 --> 00:29:03,080
application owner, they think 
that it's being used by these 5 

496
00:29:03,080 --> 00:29:05,320
servers. 
They don't really know. 

497
00:29:05,560 --> 00:29:08,800
I mean, they, they think that 
this is better being used. 

498
00:29:08,800 --> 00:29:12,040
I mean, who knows if, if, if 
this was also, this account is 

499
00:29:12,040 --> 00:29:15,520
also reused for another system. 
Nobody knows for sure. 

500
00:29:16,280 --> 00:29:20,160
So at the end of the day, what 
happens is people end up with 

501
00:29:20,160 --> 00:29:23,960
these Excelsius a year to build 
and they're still not fully sure

502
00:29:23,960 --> 00:29:26,000
that this is the the the full 
story. 

503
00:29:26,320 --> 00:29:29,240
So they don't want to act on it.
They don't want to actually make

504
00:29:29,240 --> 00:29:31,880
changes to the system because 
they're not fully certain that 

505
00:29:31,880 --> 00:29:33,080
it's all going to break 
something. 

506
00:29:34,040 --> 00:29:37,200
And if they try and it did break
something, then the project is 

507
00:29:37,200 --> 00:29:40,200
completely derailed because now 
nobody's going to allow them to 

508
00:29:40,200 --> 00:29:42,120
do anything. 
And this happens all the time. 

509
00:29:43,040 --> 00:29:46,160
So with simple, not only we 
shorten it and simplifies it, 

510
00:29:46,160 --> 00:29:49,520
but also we give you the, the, 
the comfort that this is 

511
00:29:49,560 --> 00:29:51,040
everything this account is 
doing. 

512
00:29:51,120 --> 00:29:53,880
This is the full picture. 
It's impossible that this 

513
00:29:53,880 --> 00:29:57,640
account is doing anything that 
we don't see because we see all 

514
00:29:57,640 --> 00:29:59,840
the authentications that kind of
the heart of our college. 

515
00:30:01,000 --> 00:30:03,760
So you know that if you're going
to now make a change to this 

516
00:30:03,760 --> 00:30:06,960
system, these are the only three
places where you need to do it 

517
00:30:06,960 --> 00:30:09,440
and you know exactly what will 
be affected. 

518
00:30:09,960 --> 00:30:13,080
And you don't even necessarily 
have to do that because we can 

519
00:30:13,080 --> 00:30:16,120
also reduce the list for you, 
you know, using our virtual 

520
00:30:16,120 --> 00:30:19,120
fencing, you know, by by just, 
you know, preventing this 

521
00:30:19,120 --> 00:30:23,680
account from being used anywhere
else, that that alone is a huge 

522
00:30:23,680 --> 00:30:26,800
reduction of risk because it 
means that nobody can use this 

523
00:30:26,800 --> 00:30:29,720
account for lateral movement now
or to spread them somewhere. 

524
00:30:30,160 --> 00:30:35,720
It can only log in from A to B. 
So it's just a very easy, very 

525
00:30:35,720 --> 00:30:38,400
streamlined way to reduce that 
that that list. 

526
00:30:38,400 --> 00:30:41,560
And again, this is Active 
Directory where I think the pain

527
00:30:41,560 --> 00:30:43,480
is, by the way, the the, the 
biggest. 

528
00:30:44,000 --> 00:30:46,880
But now we can protect also all 
the cloud environment. 

529
00:30:46,960 --> 00:30:49,440
It's really, it's really that 
end to end approach where you 

530
00:30:49,480 --> 00:30:52,160
you don't need to solve these 
problems individually, but you 

531
00:30:52,160 --> 00:30:54,840
get one platform where you can 
do that. 

532
00:30:55,840 --> 00:30:59,360
And the other advantages non 
human identities is only one 

533
00:30:59,360 --> 00:31:03,720
element of your identity risk. 
You know, attackers don't only 

534
00:31:03,720 --> 00:31:06,240
target human identities, they 
they also target human 

535
00:31:06,240 --> 00:31:07,960
identities. 
And they might start from an any

536
00:31:07,960 --> 00:31:10,840
giant then expand to an human 
account. 

537
00:31:12,400 --> 00:31:16,600
So any approach that only looks 
at one piece of this puzzle is 

538
00:31:16,600 --> 00:31:19,760
missing some context. 
If you only look at non human 

539
00:31:19,760 --> 00:31:23,160
identities, or if you only look 
at privileged users, or if you 

540
00:31:23,160 --> 00:31:27,440
only look at the cloud or only 
look at AD, any one of these 

541
00:31:27,440 --> 00:31:31,720
these siloed poachers is missed 
in context and is not going to 

542
00:31:31,720 --> 00:31:34,320
really be able to give you the 
full story because attackers 

543
00:31:34,320 --> 00:31:37,400
don't look at it like this. 
Attackers look at all of this is

544
00:31:37,400 --> 00:31:41,120
1 big attack surface. 
Yeah, Attackers don't care 

545
00:31:41,120 --> 00:31:43,200
whether you're here or not. 
Human, they're going to exploit 

546
00:31:43,560 --> 00:31:47,560
whatever they can. 
That fear of breaking things is 

547
00:31:47,560 --> 00:31:50,560
so important to understand 
because that is like the number 

548
00:31:50,560 --> 00:31:54,080
one reason I've found that 
people don't do anything to, to 

549
00:31:54,120 --> 00:31:57,480
solve some of their, you know, 
servers count issues or, you 

550
00:31:57,480 --> 00:32:00,080
know, CICD pipeline or or 
whatever it may be. 

551
00:32:00,560 --> 00:32:05,160
How do you establish that trust 
to say, OK, we think we think 

552
00:32:05,160 --> 00:32:08,080
we've got a pretty good handle 
on what the mapping looks like 

553
00:32:08,080 --> 00:32:12,240
between if I shut down this 
account, whether it's AD or 

554
00:32:12,240 --> 00:32:15,320
cloud account or whatever it may
be that I feel confident to 

555
00:32:15,320 --> 00:32:18,760
understand what the, you know, 
the, the, the ripple effect 

556
00:32:18,760 --> 00:32:21,280
might look like for some of the 
other downstream things. 

557
00:32:21,280 --> 00:32:22,960
How do you how do you establish 
that trust? 

558
00:32:22,960 --> 00:32:26,160
Because let's be honest, system 
admins and you know, other folks

559
00:32:26,160 --> 00:32:28,600
are like, don't touch it. 
It's, it's working. 

560
00:32:29,880 --> 00:32:31,280
And how do you get past that 
fear? 

561
00:32:32,160 --> 00:32:35,880
That's a great question. 
We, we, we didn't fully 

562
00:32:35,880 --> 00:32:38,360
understand how big that fear is 
initially. 

563
00:32:38,360 --> 00:32:41,440
And it took us time to learn how
to, to offer things that will 

564
00:32:41,440 --> 00:32:43,960
make people comfortable. 
And one of those things that was

565
00:32:43,960 --> 00:32:47,840
very effective is to move these 
accounts before we move them 

566
00:32:47,840 --> 00:32:50,200
into full enforcement and 
prevention mode, we move them 

567
00:32:50,200 --> 00:32:52,760
into some kind of alerting or 
simulation mode. 

568
00:32:53,480 --> 00:32:56,600
So at that point, we basically 
say, hey, we are confident that 

569
00:32:56,600 --> 00:32:59,000
this account is only doing what 
we learned. 

570
00:33:00,040 --> 00:33:03,240
But because you know, we want to
give you comfort, we're first 

571
00:33:03,240 --> 00:33:06,120
going to move it to a phase 
where it's not actually going to

572
00:33:06,120 --> 00:33:10,440
block anything, but it's going 
to alert you, you know, if, if, 

573
00:33:10,520 --> 00:33:13,160
if there's any deviation that 
supplies that, you know, if 

574
00:33:13,840 --> 00:33:16,360
let's say that we think that 
this account is only used to 

575
00:33:16,360 --> 00:33:19,680
connect from these five systems 
to these 10 systems. 

576
00:33:20,160 --> 00:33:21,640
And we learned this over two 
months. 

577
00:33:21,640 --> 00:33:24,320
And we're very confident because
it's very, very repetitive. 

578
00:33:25,440 --> 00:33:29,200
And we're going to give it 
another month where it's we're 

579
00:33:29,200 --> 00:33:33,280
not preventing anything yet, But
but we're going to alert you if 

580
00:33:33,280 --> 00:33:37,320
there was any other use of this 
account that was outside of 

581
00:33:37,320 --> 00:33:39,320
this. 
And this gives you comfort 

582
00:33:39,320 --> 00:33:43,080
because at that period of time, 
you're going to see that there's

583
00:33:43,080 --> 00:33:45,640
no false positive, there's no 
alerts, there's nothing that 

584
00:33:45,640 --> 00:33:48,240
actually happened that would 
have been prevented. 

585
00:33:49,240 --> 00:33:52,040
And at that point, organizations
feel more comfortable. 

586
00:33:52,040 --> 00:33:54,680
And also, I think they realize 
that if, if there will be 

587
00:33:54,680 --> 00:33:59,000
anything that goes outside of 
this, it's suspicious enough at 

588
00:33:59,000 --> 00:34:02,520
this point to at least pause and
ask, what is this? 

589
00:34:02,520 --> 00:34:06,080
Why is it happening? 
So by the way, one of the things

590
00:34:06,080 --> 00:34:08,639
we do is for every one of these 
accounts, we, we are able to 

591
00:34:08,639 --> 00:34:11,360
recommend or, or kind of map, 
you know, two different 

592
00:34:11,360 --> 00:34:14,000
integrations who's the owner of 
that account. 

593
00:34:14,880 --> 00:34:18,639
That's really useful because we 
can say, OK, we think that this 

594
00:34:18,639 --> 00:34:20,800
account is only doing this, but 
if it's going to do anything 

595
00:34:20,800 --> 00:34:23,159
else, we're going to reach out 
to the owner of this account and

596
00:34:23,159 --> 00:34:27,760
ask, is this expected? 
Like we'll sing this, this 

597
00:34:27,760 --> 00:34:29,679
account being used in this new 
place. 

598
00:34:30,159 --> 00:34:32,000
Is this something that you know 
about? 

599
00:34:32,840 --> 00:34:34,840
And, and that allows for some 
feedback. 

600
00:34:34,840 --> 00:34:38,520
So now this also builds fast 
because they know that those 

601
00:34:38,520 --> 00:34:41,159
application owners are going to,
to be able to provide feedback 

602
00:34:41,159 --> 00:34:44,239
and say, Oh yeah, my, my account
actually does need to run in 

603
00:34:44,239 --> 00:34:47,639
this additional place because 
they just, you know, did this 

604
00:34:47,639 --> 00:34:51,280
change? 
And once these and, and by the 

605
00:34:51,280 --> 00:34:53,159
way, at this point, we didn't 
prevent anything yet. 

606
00:34:53,159 --> 00:34:56,960
We were still in, it was still 
in alerting mode at that point. 

607
00:34:56,960 --> 00:34:59,960
When they see that this whole 
flow walks, they'll feel 

608
00:34:59,960 --> 00:35:01,880
comfortable enough moving into 
prevention. 

609
00:35:04,240 --> 00:35:08,360
But that really took a lot of 
investment in understanding, you

610
00:35:08,360 --> 00:35:11,600
know, how organizations want to 
operationalize this, what other 

611
00:35:11,600 --> 00:35:14,000
IT system they're using that we 
need to integrate with to make 

612
00:35:14,000 --> 00:35:16,440
it, you know, more, more visible
to them. 

613
00:35:17,400 --> 00:35:20,720
It's, it's really, I think 
anyone outside of the identity 

614
00:35:20,720 --> 00:35:25,120
market cannot fully appreciate 
like how complex the changes are

615
00:35:26,240 --> 00:35:29,680
that I think, I think, you know,
you guys, you guys know, well, 

616
00:35:30,960 --> 00:35:33,480
I've talked to one company, 
well, you know, before 

617
00:35:33,480 --> 00:35:35,880
implementing Silverfold, they 
were trying to do some of these 

618
00:35:35,880 --> 00:35:38,880
manually and, and finding these 
accounts and trying to rotate 

619
00:35:38,880 --> 00:35:41,240
the passwords. 
And they told me it would, it 

620
00:35:41,240 --> 00:35:44,600
would take sometimes six months 
to get approval to make a change

621
00:35:44,600 --> 00:35:46,640
to a service account. 
And by the time they got the 

622
00:35:46,640 --> 00:35:49,120
approval, the service account 
maybe was already decommissioned

623
00:35:49,120 --> 00:35:52,200
or was outside of the scope of 
the audit or the audit already 

624
00:35:52,200 --> 00:35:54,240
happened. 
Like all kinds of things that 

625
00:35:54,240 --> 00:35:56,640
make it make it so slow that 
it's almost irrelevant. 

626
00:35:57,760 --> 00:36:00,920
It's really a feeling of you're,
you're walking and walking and 

627
00:36:00,920 --> 00:36:06,040
making no progress. 
And I think that's not only a 

628
00:36:06,040 --> 00:36:08,120
problem in, in non human 
identities, it's probably an 

629
00:36:08,120 --> 00:36:11,520
identity in general. 
But in in non human identities, 

630
00:36:11,520 --> 00:36:15,520
it's even more of a problem 
because there's no person to ask

631
00:36:15,520 --> 00:36:17,520
sometimes, like, what are you 
doing? 

632
00:36:17,520 --> 00:36:20,480
Like, why are you doing this? 
You need to, you need to, you 

633
00:36:20,480 --> 00:36:22,440
know, guess if you don't have 
this system. 

634
00:36:23,840 --> 00:36:26,760
So Speaking of non persons, I 
think that's probably a great 

635
00:36:26,760 --> 00:36:29,160
segue to get into talking about 
some of the new things you've 

636
00:36:29,160 --> 00:36:33,520
announced around AI agent 
security because you talked 

637
00:36:33,520 --> 00:36:35,800
about that mapping of like, OK, 
who does this account belong to?

638
00:36:35,800 --> 00:36:39,920
It's approaching probably sooner
than we think where we have a is

639
00:36:39,920 --> 00:36:42,560
talking to AIS, talking to AIS, 
talking to AIS. 

640
00:36:42,560 --> 00:36:45,760
We have like this Inception or 
Mostrica doll where you've got 

641
00:36:46,080 --> 00:36:49,800
so many different layers of, you
know, bots talking to bots and 

642
00:36:49,800 --> 00:36:51,640
maybe there's a human in the mix
somewhere. 

643
00:36:52,240 --> 00:36:55,000
But I want to talk about this, 
this new feature or this new 

644
00:36:55,000 --> 00:36:58,920
capability that you guys have 
have brought out around age AI 

645
00:36:58,920 --> 00:37:00,840
agent security. 
Tell me a little bit about that.

646
00:37:02,320 --> 00:37:07,520
Yeah, it's, it's this is a very 
exciting space that is obviously

647
00:37:07,520 --> 00:37:10,680
moving faster than anything else
that we've been talking about. 

648
00:37:11,880 --> 00:37:14,640
I mean, other areas of identity 
security are moving fast, but 

649
00:37:14,640 --> 00:37:16,480
but nothing is even close to 
this. 

650
00:37:17,200 --> 00:37:23,000
This problem is changing and 
evolving, you know, every day. 

651
00:37:23,000 --> 00:37:26,240
And I think it's going to become
a huge problem for organizations

652
00:37:26,240 --> 00:37:30,120
that soon, if not already. 
So just an explanation for we 

653
00:37:30,120 --> 00:37:33,640
know anyone you know, listening 
to this who doesn't fully 

654
00:37:33,640 --> 00:37:36,880
understand what are those AI 
agents and, and why is it such a

655
00:37:36,880 --> 00:37:39,760
new and different problem? 
What why is it so different than

656
00:37:39,760 --> 00:37:42,280
detecting regular identities or,
or NH is? 

657
00:37:43,040 --> 00:37:48,120
So, you know, AI agents are 
basically as opposed to chat 

658
00:37:48,120 --> 00:37:50,040
bot. 
AI agents are actually doing 

659
00:37:50,040 --> 00:37:53,520
things though, you know, logging
into your systems and they can 

660
00:37:53,520 --> 00:37:57,040
take actions, they can write an 
e-mail, they can, you know, 

661
00:37:57,680 --> 00:38:00,880
change something in in your in 
your CLM. 

662
00:38:01,400 --> 00:38:05,360
It can, you know, build an 
application, it can actually do 

663
00:38:05,400 --> 00:38:08,880
things. 
And this has massive potential 

664
00:38:08,880 --> 00:38:12,280
for helping businesses because 
you can actually automate a lot 

665
00:38:12,280 --> 00:38:15,560
of work that was done by people,
manual work. 

666
00:38:16,080 --> 00:38:20,360
You can use these these agents 
almost as virtual workforce or 

667
00:38:20,360 --> 00:38:25,720
virtual assistants that do 
things that that were just a 

668
00:38:25,720 --> 00:38:27,800
lot, a lot of manual effort for 
people. 

669
00:38:29,320 --> 00:38:34,480
But it also creates a huge 
security risk because the risk 

670
00:38:34,520 --> 00:38:40,240
of using our our regular good 
old ChatGPT are are, you know, 

671
00:38:40,400 --> 00:38:43,200
at the worst case you get, you 
get the wrong answer, right? 

672
00:38:45,040 --> 00:38:48,880
So it's, it's, it's there is a 
risk though, right, with his 

673
00:38:48,920 --> 00:38:55,040
utilization and things like that
to, to do anything bad agents 

674
00:38:55,040 --> 00:38:58,680
can actually do stuff. 
So it can delete your data 

675
00:38:59,080 --> 00:39:03,240
accidentally, or it can send an 
e-mail that makes you look 

676
00:39:03,240 --> 00:39:06,480
really bad or cause an issue for
your company, or it can it can 

677
00:39:06,480 --> 00:39:09,760
do all kinds of things that that
can cause real damage. 

678
00:39:11,040 --> 00:39:17,800
And unlike regular non human 
identities, and this is where 

679
00:39:17,800 --> 00:39:21,120
we're starting to get into the 
differences, they're much less 

680
00:39:21,120 --> 00:39:24,040
predictable with a regular non 
human identity. 

681
00:39:24,040 --> 00:39:26,560
I mean, we just talked about, I 
can learn that it's connecting 

682
00:39:26,560 --> 00:39:30,040
from A to B every morning at 
9:00 AM. 

683
00:39:30,360 --> 00:39:33,600
And I kind of learned that very,
very simple repetitive button, 

684
00:39:33,600 --> 00:39:38,400
because it's just a script, an 
AI agent, because it's based on,

685
00:39:38,400 --> 00:39:43,440
on AI, on LLMS, it's, it's not 
deterministic. 

686
00:39:43,440 --> 00:39:45,680
It can do a different thing 
every day. 

687
00:39:45,680 --> 00:39:51,480
It can suddenly decide to to do 
something new today that is a 

688
00:39:51,480 --> 00:39:56,320
little different than yesterday.
So it's harder to tell is it 

689
00:39:56,320 --> 00:39:58,280
doing something that that it 
should. 

690
00:40:00,160 --> 00:40:02,480
At the same time it it's not a 
human. 

691
00:40:02,640 --> 00:40:05,320
So you can't use the regular 
stuff that the security controls

692
00:40:05,320 --> 00:40:07,880
that work for human like multi 
factor authentication, right? 

693
00:40:07,880 --> 00:40:10,120
The stuff that we got used to do
for humans. 

694
00:40:11,640 --> 00:40:15,520
So it's not a human, not classic
NHI. 

695
00:40:15,520 --> 00:40:19,200
It's something in between. 
And it takes a newer post to. 

696
00:40:19,200 --> 00:40:23,320
How do we secure this? 
I think that this is a very 

697
00:40:23,320 --> 00:40:29,320
important problem because the 
adoption of AI and especially AI

698
00:40:29,320 --> 00:40:34,040
agents is going to have so much 
benefits for the business that 

699
00:40:34,040 --> 00:40:36,840
companies are going to adopt it 
whether we the security people 

700
00:40:36,840 --> 00:40:41,200
are ready or not. 
I think that, you know, in over 

701
00:40:41,200 --> 00:40:46,240
the next month, you know, boards
and CEOs will be coming to those

702
00:40:46,240 --> 00:40:49,640
security leaders and saying, you
know, we're going to adopt AI 

703
00:40:49,640 --> 00:40:52,240
because otherwise our 
competitors take us out of 

704
00:40:52,240 --> 00:40:53,720
business. 
Like we're not going to be 

705
00:40:53,720 --> 00:40:56,040
competitive. 
So we're going to implement it. 

706
00:40:56,320 --> 00:40:58,920
You know, you should do your 
best to secure it, but we're not

707
00:40:58,920 --> 00:41:02,360
waiting. 
And I think that this is this 

708
00:41:02,360 --> 00:41:05,640
makes it an urgent problem, 
although it looks like it's so 

709
00:41:05,640 --> 00:41:09,920
new and and so emerging and it 
feels like you can wait and see 

710
00:41:09,920 --> 00:41:11,880
where it goes. 
I think that it is going to 

711
00:41:11,880 --> 00:41:15,720
become very urgent based and. 
So. 

712
00:41:17,040 --> 00:41:19,800
Now let me tell you our, our 
approach to it. 

713
00:41:20,840 --> 00:41:27,200
So we figured in order to make 
this safe, in order to make AI 

714
00:41:27,200 --> 00:41:31,960
agents operate in my network and
know that that I, I limit them 

715
00:41:31,960 --> 00:41:35,000
from from causing any damage, I 
need to have visibility to what 

716
00:41:35,000 --> 00:41:39,400
they do and I need to be able to
stop them from from doing things

717
00:41:39,400 --> 00:41:43,600
they shouldn't do. 
The first part is easier. 

718
00:41:44,240 --> 00:41:46,000
So giving you visibility to what
they do. 

719
00:41:46,480 --> 00:41:49,080
You know, I think that every 
vendor that is in the non human 

720
00:41:49,080 --> 00:41:51,920
identity space is going to be 
able to do that because at the 

721
00:41:51,920 --> 00:41:55,040
end of the day, these are non 
human identities And you know, 

722
00:41:55,200 --> 00:41:58,040
we can see what they're doing. 
The other vendors that can also 

723
00:41:58,040 --> 00:42:00,240
see what they're doing by 
looking at the logs and looking 

724
00:42:00,240 --> 00:42:02,960
at, you know, the configurations
and things like that and show 

725
00:42:02,960 --> 00:42:06,400
you, you know, you have this AI 
agent and it's using this 

726
00:42:06,400 --> 00:42:08,160
identity and it's accessing this
system. 

727
00:42:09,160 --> 00:42:12,400
I mean, it's not super easy, but
but you know, vendors are 

728
00:42:12,400 --> 00:42:14,360
figuring it out and companies 
are figuring it out. 

729
00:42:15,240 --> 00:42:18,640
The second part is more complex.
How do you actually prevent it 

730
00:42:18,640 --> 00:42:22,760
from doing bad things? 
This requires an in line 

731
00:42:23,200 --> 00:42:24,920
approach. 
What I mean by that is we need 

732
00:42:24,920 --> 00:42:29,840
to actually get the AI agents 
when they access things. 

733
00:42:30,160 --> 00:42:32,520
So when they connect to your 
e-mail server, all to all to 

734
00:42:32,520 --> 00:42:37,520
your customer database, we need 
to be in line as a gateway on 

735
00:42:37,520 --> 00:42:40,400
this communication in order to 
really be able to stop bad 

736
00:42:40,400 --> 00:42:44,800
things. 
Now, luckily, there are ways to 

737
00:42:44,800 --> 00:42:47,440
do that technically, For 
example, I don't know if you 

738
00:42:47,440 --> 00:42:51,440
heard about, obviously, like a 
lot of people are talking now 

739
00:42:51,440 --> 00:42:54,240
about how AI agents are 
accessing other systems and, and

740
00:42:54,400 --> 00:42:56,880
the Basel right now is MCP, 
right? 

741
00:42:56,880 --> 00:43:00,080
MCP is kind of the, the 
language, the protocol in which 

742
00:43:00,080 --> 00:43:02,440
AI agents are connecting to 
other systems. 

743
00:43:03,480 --> 00:43:05,720
It's very cool. 
It, it allows you to save the 

744
00:43:05,720 --> 00:43:08,120
need to integrate individually 
with every system. 

745
00:43:08,560 --> 00:43:13,960
And the, the, you know, the 
advantage of that is that you 

746
00:43:13,960 --> 00:43:19,440
can actually create an MCP 
gateway, which means that when 

747
00:43:19,440 --> 00:43:22,720
an AI agent is trying to connect
to different systems and 

748
00:43:22,720 --> 00:43:26,960
applications, it will do it to 
your solution to silver fault. 

749
00:43:26,960 --> 00:43:31,680
In this case, this means that we
are actually in line on what 

750
00:43:31,680 --> 00:43:33,680
it's trying to do. 
And it means that if we're 

751
00:43:33,680 --> 00:43:36,760
seeing you're doing something 
bad, we can block it or we can 

752
00:43:37,240 --> 00:43:41,080
involve a human, you know, this 
is, by the way, in a new kind of

753
00:43:41,080 --> 00:43:43,000
concept. 
But think about the AI agent is 

754
00:43:43,000 --> 00:43:47,040
doing something bad. 
I go to the owner of this agent 

755
00:43:47,120 --> 00:43:51,160
and I ask it, hey, is it OK that
your AI agent is trying to do 

756
00:43:51,160 --> 00:43:53,320
this? 
And the human says, yes, that's 

757
00:43:53,320 --> 00:43:54,960
actually, that actually makes 
sense to me. 

758
00:43:55,360 --> 00:43:59,160
And then we can allow it. 
So there's a lot of things you 

759
00:43:59,160 --> 00:44:03,400
can do there. 
By the way, it's not just a new 

760
00:44:03,400 --> 00:44:05,680
problem. 
There's also new opportunities 

761
00:44:05,680 --> 00:44:09,760
here. 
You can actually use AI to be 

762
00:44:09,760 --> 00:44:11,640
able to do that. 
You, you, you, you know what you

763
00:44:11,640 --> 00:44:15,200
said before, you know, you left,
but that actually is true. 

764
00:44:15,200 --> 00:44:19,240
Like it's all kind of connected.
So in order to to look at what 

765
00:44:19,240 --> 00:44:22,000
AI is doing and, and, and figure
out if it makes sense, you can 

766
00:44:22,000 --> 00:44:26,960
actually leverage AI And also 
those new opportunities with 

767
00:44:27,120 --> 00:44:32,160
interacting with AI agent, for 
example, with regular non even 

768
00:44:32,160 --> 00:44:34,040
identity that is trying to do 
something. 

769
00:44:34,080 --> 00:44:37,320
I can't ask it why are you doing
it? 

770
00:44:37,360 --> 00:44:41,000
But with an AI agent, maybe I 
can, maybe I can ask the AI 

771
00:44:41,000 --> 00:44:43,760
agent, hey, why are you 
accessing the customer database?

772
00:44:44,520 --> 00:44:48,080
And the AI agent will actually 
tell me why is he trying to do 

773
00:44:48,080 --> 00:44:49,760
that? 
So there's, there's a lot of new

774
00:44:49,760 --> 00:44:52,560
opportunities. 
There's a lot of, you know, new 

775
00:44:52,560 --> 00:44:55,240
challenges, new opportunities, 
everything is moving super fast.

776
00:44:56,160 --> 00:44:59,000
But you know, the port we just 
released is exactly that. 

777
00:44:59,000 --> 00:45:03,040
It's a, a gateway that sees all 
these agents trying to do 

778
00:45:03,040 --> 00:45:04,800
things. 
It can show you what they're 

779
00:45:04,800 --> 00:45:07,080
doing. 
It can control what they're 

780
00:45:07,080 --> 00:45:09,720
allowed to do. 
So like granular authorization, 

781
00:45:10,000 --> 00:45:13,600
we can say, you know, yes, it 
connects to Slack, but it 

782
00:45:13,600 --> 00:45:15,320
shouldn't be able to write 
anything. 

783
00:45:15,320 --> 00:45:17,760
We shouldn't be able to read 
any, any of these groups. 

784
00:45:18,160 --> 00:45:20,960
And also you can really control 
the granular access permissions 

785
00:45:20,960 --> 00:45:23,800
you give it. 
It can block certain things. 

786
00:45:23,800 --> 00:45:26,880
It can, it can, you know, 
involve more security because if

787
00:45:26,880 --> 00:45:30,280
we think it's doing something 
bad, it's really a very cool 

788
00:45:30,800 --> 00:45:34,080
answer to this concern that this
is super new. 

789
00:45:35,000 --> 00:45:37,520
But I think without solving it, 
organizations will not be able 

790
00:45:37,520 --> 00:45:39,800
to really enjoy this revolution.
So I think it's going to be. 

791
00:45:41,560 --> 00:45:43,760
So I, I, I think that's really 
clever the way you're 

792
00:45:43,760 --> 00:45:46,080
approaching with that gateway 
type of approach and, and things

793
00:45:46,080 --> 00:45:50,000
like MCP or model context 
protocol or A to a which is 

794
00:45:50,000 --> 00:45:53,200
agent to agent. 
There's a lot of work being done

795
00:45:53,200 --> 00:45:57,360
to facilitate data transferring 
right between models and between

796
00:45:57,360 --> 00:45:59,320
agents itself. 
I'm curious if you have an 

797
00:45:59,320 --> 00:46:04,240
opinion on from an identity 
standpoint, how should we be 

798
00:46:04,240 --> 00:46:05,520
thinking about security for 
this? 

799
00:46:05,520 --> 00:46:10,440
Is it very specific fine tune 
agents that only have access to 

800
00:46:10,440 --> 00:46:15,520
the things they need to, which 
means more agents or something 

801
00:46:15,520 --> 00:46:18,120
that's a little bit broader from
an agent perspective that maybe 

802
00:46:18,120 --> 00:46:21,160
does have more access to 
different things and have fewer 

803
00:46:21,160 --> 00:46:23,880
agents. 
So is it a quantity versus 

804
00:46:23,880 --> 00:46:25,920
quality thing? 
Like what are you thinking like 

805
00:46:25,920 --> 00:46:27,360
from an identity security 
standpoint? 

806
00:46:28,640 --> 00:46:31,880
I think that at first at least, 
we, we probably are going to see

807
00:46:31,880 --> 00:46:36,080
many agents doing small things 
right and, and kind of 

808
00:46:36,080 --> 00:46:38,400
orchestrating each other and 
telling each other what to do. 

809
00:46:38,400 --> 00:46:41,480
But it's really, it's really an 
army of agents that is trying to

810
00:46:41,480 --> 00:46:44,400
to do a combination of many 
small things in order to 

811
00:46:44,400 --> 00:46:48,120
accomplish one big thing. 
That also simplifies things a 

812
00:46:48,120 --> 00:46:50,240
little from a security 
perspective, because I can 

813
00:46:50,240 --> 00:46:54,120
figure out what each of these 
agents is exactly trying to do. 

814
00:46:54,160 --> 00:46:56,960
And I can understand, you know, 
who owns each of these pieces. 

815
00:46:58,240 --> 00:47:03,520
If you imagine one agent that is
Superintendent can do all of it,

816
00:47:04,000 --> 00:47:06,800
then it's also really hard to 
secure it because I don't know 

817
00:47:06,800 --> 00:47:09,280
what it's time. 
It might do this today and this 

818
00:47:09,280 --> 00:47:11,400
tomorrow. 
And you know, does it even have 

819
00:47:11,400 --> 00:47:12,840
an owner? 
Because if it's doing 

820
00:47:12,840 --> 00:47:16,680
everything, then who, who is the
person really owns it? 

821
00:47:17,240 --> 00:47:19,040
So it makes things a little 
harder. 

822
00:47:19,280 --> 00:47:22,560
I think in the long term, this 
is where it actually might go 

823
00:47:23,400 --> 00:47:27,920
because, you know, AI will 
become smarter and, you know, we

824
00:47:27,920 --> 00:47:29,720
won't need to bake it all these 
tiny pieces. 

825
00:47:29,720 --> 00:47:32,520
It will just have, you know, 
much better capabilities and it 

826
00:47:32,520 --> 00:47:35,600
will be able to take action. 
And we'll actually, we'll 

827
00:47:35,600 --> 00:47:39,600
actually want to give it more 
flexibility, but that will have 

828
00:47:39,600 --> 00:47:42,080
some paid off with, with 
security, you know, with our 

829
00:47:42,080 --> 00:47:44,600
ability to control it. 
I think at least for now, while 

830
00:47:44,600 --> 00:47:46,760
we, we still don't know how this
is going to work. 

831
00:47:46,760 --> 00:47:49,800
We, we, we understand some of 
the risk, but definitely not all

832
00:47:49,800 --> 00:47:51,880
the risk. 
I think it's important that we 

833
00:47:51,880 --> 00:47:55,200
that we stay pretty structured. 
I and I think that's what 

834
00:47:55,200 --> 00:47:58,320
organizations mostly are doing 
because that's also, you know, 

835
00:47:58,360 --> 00:48:01,200
the, the limitations of, of the 
current AI models. 

836
00:48:01,840 --> 00:48:03,640
They're breaking it down to 
small things. 

837
00:48:03,640 --> 00:48:08,120
And we can tell that, you know, 
this piece is in charge only on,

838
00:48:08,800 --> 00:48:13,040
you know, writing stuff into 
your CRM and it's owned by this 

839
00:48:13,040 --> 00:48:17,160
person from sales operations and
it's only connecting from here 

840
00:48:17,160 --> 00:48:20,440
to there and doing this. 
And this actually makes things, 

841
00:48:20,560 --> 00:48:23,840
you know, much, much more 
controlled from a security 

842
00:48:23,840 --> 00:48:27,120
perspective. 
So I think at least for the 

843
00:48:27,120 --> 00:48:29,560
short term, that that's what we 
mainly are going to see. 

844
00:48:31,040 --> 00:48:35,640
And, and by the way, I think the
that that connection of every 

845
00:48:35,640 --> 00:48:38,720
agent to a human owner is 
actually very important because 

846
00:48:38,720 --> 00:48:40,760
it means that you have someone 
accountable for what it's doing.

847
00:48:41,840 --> 00:48:46,280
Yeah, it seems like the agent 
acts in the context of the 

848
00:48:46,280 --> 00:48:51,360
person who is making the 
requests or what if I'm not sure

849
00:48:51,360 --> 00:48:53,840
if the request is the right 
word, but depending on what the 

850
00:48:53,880 --> 00:48:56,840
agent does, right? 
So the question is, does the 

851
00:48:56,880 --> 00:49:01,640
agent run under a service 
account or does it leverage the 

852
00:49:01,640 --> 00:49:05,520
context and authentication of 
the person, Not only the 

853
00:49:05,520 --> 00:49:09,600
authentication, but also the 
authorization, the entitlements 

854
00:49:09,600 --> 00:49:14,000
that that person has. 
And via the MCP server, maybe 

855
00:49:14,160 --> 00:49:19,440
MCP server says, oh, here's Jim 
McDonald asking to access, you 

856
00:49:19,440 --> 00:49:21,840
know, the Custer database user 
example. 

857
00:49:22,480 --> 00:49:25,480
Yeah, that to me seems like 
that's the right level of 

858
00:49:25,480 --> 00:49:29,080
security. 
I think that is probably the 

859
00:49:29,080 --> 00:49:32,880
easiest approach because, you 
know, if it's on behalf of Jim, 

860
00:49:32,880 --> 00:49:34,680
then it's going to have Jim's 
permissions. 

861
00:49:34,760 --> 00:49:38,040
I don't think that's the safest 
approach because it might not 

862
00:49:38,040 --> 00:49:41,720
need all of Jim's permissions, 
you know, because it's doing 

863
00:49:41,720 --> 00:49:45,120
something specific. 
Why give it all the permissions 

864
00:49:45,120 --> 00:49:47,760
that the gym has? 
I think that that's where a lot 

865
00:49:47,760 --> 00:49:49,480
of people started because it was
easy. 

866
00:49:49,920 --> 00:49:54,040
I think that what vendors like 
us are doing now is offering, 

867
00:49:55,080 --> 00:49:57,240
you know, more ground law 
controls. 

868
00:49:57,240 --> 00:50:01,320
So we the least privilege 
approach where we say, yes, it's

869
00:50:01,320 --> 00:50:04,280
acting on behalf of gym, but it 
only really needs to do this one

870
00:50:04,280 --> 00:50:06,320
thing. 
So, you know, let's only give it

871
00:50:06,320 --> 00:50:09,360
this this permission that will 
give it all the permissions Jim 

872
00:50:09,360 --> 00:50:14,680
has, which is harder to do, but 
that's what vendors like us are 

873
00:50:14,680 --> 00:50:17,240
here for in order to automate 
this and figure it out more 

874
00:50:17,240 --> 00:50:20,080
automatically. 
I don't think that's something 

875
00:50:20,080 --> 00:50:22,680
that an organization can figure 
out on their own at scale. 

876
00:50:23,640 --> 00:50:27,720
But just like we've done that 
for service accounts and for non

877
00:50:27,720 --> 00:50:31,120
humanities in the cloud, now 
we're doing this for NHIS 

878
00:50:31,120 --> 00:50:33,160
because we have already some 
expertise in this. 

879
00:50:33,600 --> 00:50:36,760
We can see all these agents, we 
can understand what they're 

880
00:50:36,760 --> 00:50:38,840
doing. 
We can understand who is the 

881
00:50:38,840 --> 00:50:41,160
owner, we can understand it. 
Or do they really need those 

882
00:50:41,160 --> 00:50:43,520
full permissions? 
Or based on what they're doing, 

883
00:50:43,520 --> 00:50:45,720
maybe they only need a much 
smaller set of permissions and 

884
00:50:45,720 --> 00:50:48,840
then we can automatically start 
recommending to you, you know, 

885
00:50:48,840 --> 00:50:50,360
where you can actually minimize 
that. 

886
00:50:51,040 --> 00:50:57,840
So all of that I think is is 
very important, very urgent, 

887
00:50:58,360 --> 00:51:01,440
because before we know it, our 
companies are going to be full 

888
00:51:01,440 --> 00:51:03,160
of agents. 
I mean, we're already seeing it 

889
00:51:03,160 --> 00:51:05,040
at Silverthorpe, even 
internally. 

890
00:51:05,480 --> 00:51:07,440
I'm sure many organizations are 
starting to save. 

891
00:51:07,440 --> 00:51:10,640
And if not, they should actually
be even more concerned. 

892
00:51:11,040 --> 00:51:14,040
I think that, you know, they 
need to, and I think that this 

893
00:51:14,040 --> 00:51:15,960
level of control is the only 
thing that will allow 

894
00:51:15,960 --> 00:51:19,240
organizations to, to have the 
trust and the confidence to do 

895
00:51:19,240 --> 00:51:23,120
it. 
So in a way, it it's an enabler 

896
00:51:23,120 --> 00:51:25,840
for AI adoption. 
You know, if we don't figure out

897
00:51:25,840 --> 00:51:28,120
the security aspects, then 
organizations are not going to 

898
00:51:28,120 --> 00:51:31,840
be able to adopt this fully or 
under competitive pressure. 

899
00:51:31,840 --> 00:51:35,080
They're going to adopt it 
without security and it's going 

900
00:51:35,080 --> 00:51:38,720
to be a mess. 
So so we do need to figure it 

901
00:51:38,720 --> 00:51:41,360
out. 
And I think that that's, you 

902
00:51:41,360 --> 00:51:45,280
know, starting from the the 
entire the permissions of the 

903
00:51:45,280 --> 00:51:47,960
person who's who's who's running
the agent is a good start, but 

904
00:51:47,960 --> 00:51:50,240
it but it has to be more narrow 
than that. 

905
00:51:51,720 --> 00:51:55,280
You know that I think this kind 
of highlights the the urgency 

906
00:51:55,280 --> 00:51:58,520
and sort of the the issue with 
all these different agents. 

907
00:51:58,520 --> 00:52:01,160
I can certainly see an angle 
where, you know, in this, in 

908
00:52:01,160 --> 00:52:03,880
this example that Jim point out 
there I was acting in the 

909
00:52:03,880 --> 00:52:06,120
context of something. 
And you're totally right. 

910
00:52:06,120 --> 00:52:08,520
We, we don't want to give the 
thing too much information or 

911
00:52:08,520 --> 00:52:11,960
too much permission. 
So I can see one agent, you 

912
00:52:11,960 --> 00:52:14,520
know, saying, OK, here's what I 
need to do, another agent 

913
00:52:14,520 --> 00:52:16,880
saying, OK, well, what does that
actually mean? 

914
00:52:16,880 --> 00:52:20,640
And then another agent that 
says, let me interrogate Jim's 

915
00:52:20,640 --> 00:52:25,280
entitlements and then some other
agent that says, OK, based on 

916
00:52:25,280 --> 00:52:28,120
these entitlements and based on 
what you're trying to do, let me

917
00:52:28,120 --> 00:52:31,600
down select the specific 
authorizations and then passing 

918
00:52:31,600 --> 00:52:34,240
that back through the check all 
the way back to the first agent 

919
00:52:34,400 --> 00:52:36,640
to actually do the work. 
Yeah, no, it's crazy. 

920
00:52:36,640 --> 00:52:39,480
And then it can even become more
sophisticated. 

921
00:52:39,480 --> 00:52:41,520
I'll give you an example of 
something we're we're building 

922
00:52:41,520 --> 00:52:45,560
now. 
You know, we've had for years 

923
00:52:45,960 --> 00:52:49,520
sexually coding, right, as part 
of, of, of privilege access 

924
00:52:49,520 --> 00:52:51,440
management, right? 
People have been doing session 

925
00:52:51,440 --> 00:52:53,440
recording. 
They recorded what the admin is 

926
00:52:53,440 --> 00:52:58,560
doing inside the session and 
then it was sent to be buried 

927
00:52:58,560 --> 00:53:00,240
somewhere that nobody ever 
watched it, right. 

928
00:53:00,600 --> 00:53:05,240
But but, but we did that because
we needed to have some evidence 

929
00:53:05,240 --> 00:53:09,480
of what the the person did. 
AI actually presents an amazing 

930
00:53:09,480 --> 00:53:12,360
opportunity to use this kind of 
data because you can actually 

931
00:53:12,360 --> 00:53:15,520
have AI watch it and figure out,
you know, what is it doing? 

932
00:53:15,520 --> 00:53:18,800
Is it actually aligned with what
it will this person was supposed

933
00:53:18,800 --> 00:53:20,720
to do. 
Now think about this is in the 

934
00:53:20,720 --> 00:53:25,560
context of of AI protecting AI. 
You could have an AI agent 

935
00:53:25,560 --> 00:53:28,880
saying, I need to log into the 
CRM because I need to do 

936
00:53:29,760 --> 00:53:32,200
something. 
I need to update this this, you 

937
00:53:32,200 --> 00:53:35,720
know, record and then you can 
actually watch what it's doing. 

938
00:53:35,720 --> 00:53:38,280
I mean, another AI agent can 
watch what it's doing and 

939
00:53:38,280 --> 00:53:41,280
compare that to what the agent 
said is going to do. 

940
00:53:41,960 --> 00:53:44,760
So the agent was going though to
update this record. 

941
00:53:44,760 --> 00:53:47,160
Did it actually upgrade the 
record, update the record or did

942
00:53:47,160 --> 00:53:50,120
it do something else? 
You can apply, but of course you

943
00:53:50,120 --> 00:53:53,040
can apply that to humans too. 
But there's so much new 

944
00:53:53,040 --> 00:53:56,760
opportunity to ultimate things 
that were impossible to do 

945
00:53:56,760 --> 00:53:59,920
because the manual work needed 
was unreasonable. 

946
00:54:00,800 --> 00:54:03,880
And now that those AI, we can 
actually do that. 

947
00:54:03,880 --> 00:54:07,920
We can actually watch all these 
hours of, you know, session 

948
00:54:07,920 --> 00:54:10,560
recording and compel them to 
what people were supposed to do 

949
00:54:10,560 --> 00:54:12,560
and what they said they're going
to do in the ticket. 

950
00:54:12,960 --> 00:54:16,320
And we can automatically figure 
out who's doing something bad 

951
00:54:16,680 --> 00:54:20,120
and block it in real time. 
So, you know, I think security 

952
00:54:20,120 --> 00:54:23,400
is actually going to get way 
more sophisticated because we 

953
00:54:23,400 --> 00:54:26,440
can finally automate all these 
things that we're always, you 

954
00:54:26,440 --> 00:54:30,480
know, not feasible. 
And that is actually going to 

955
00:54:30,480 --> 00:54:34,640
help us protect the AI too. 
And by the way, I think that 

956
00:54:34,640 --> 00:54:39,080
that is critical because with AI
protection has to be automated, 

957
00:54:39,080 --> 00:54:43,760
has to be fast because AI itself
is is operating very fast. 

958
00:54:44,880 --> 00:54:48,000
So think about the way we 
secured human was always 

959
00:54:48,600 --> 00:54:50,760
assuming that they move at human
speed. 

960
00:54:50,920 --> 00:54:54,440
So I could detect the bad 
behavioural send an alert and 

961
00:54:54,440 --> 00:54:58,760
somebody at the stock would look
at the alert and investigate it 

962
00:54:58,760 --> 00:55:01,360
and then go back and, and do 
something about it. 

963
00:55:01,560 --> 00:55:05,560
And all of it was assuming that 
it's a human attacker moving at 

964
00:55:05,560 --> 00:55:09,840
human speed with AI based 
attacks is going to happen in 

965
00:55:09,840 --> 00:55:13,000
seconds because all the 
decisions are automated and AI 

966
00:55:13,000 --> 00:55:15,520
is making them. 
So taking over the corporate 

967
00:55:15,520 --> 00:55:17,960
network, you know, breaching the
corporate network could take a 

968
00:55:17,960 --> 00:55:20,640
few seconds if all of this is 
automated. 

969
00:55:21,120 --> 00:55:26,600
This means that if we don't make
those security decisions in line

970
00:55:26,600 --> 00:55:29,640
in real time, and we don't block
these things while they're 

971
00:55:29,640 --> 00:55:33,680
happening, we're too late before
just sending some alerts to the 

972
00:55:33,680 --> 00:55:35,640
stock waiting for anyone to to 
look at them. 

973
00:55:35,880 --> 00:55:40,200
The attack already happened, so 
I think AI speed is actually the

974
00:55:40,200 --> 00:55:42,920
only way we can protect against 
AI threats. 

975
00:55:44,400 --> 00:55:48,200
So, so had you've already given 
us like 12 minutes more than we 

976
00:55:48,200 --> 00:55:52,560
asked for and I didn't want to 
we neither Jeff or I wanted to 

977
00:55:52,560 --> 00:55:56,120
stop you along the way because 
we're learning so much. 

978
00:55:56,400 --> 00:55:58,400
It's been an absolutely great 
session. 

979
00:55:58,720 --> 00:56:01,040
So can you just give me two more
minutes? 

980
00:56:01,200 --> 00:56:03,480
There's one more question I 
wanted to ask you, which was 

981
00:56:03,480 --> 00:56:07,960
around this ideal identity 
security playbook that you guys 

982
00:56:07,960 --> 00:56:11,560
have crafted an ideals and 
acronymic stands for integrated 

983
00:56:11,800 --> 00:56:15,960
integrate, discover and force 
analyze and lightweight. 

984
00:56:16,280 --> 00:56:21,800
So can you give us an idea of 
like how this gets used, why is 

985
00:56:21,800 --> 00:56:25,280
it useful for the practitioner? 
And then Jeff will take us out. 

986
00:56:26,320 --> 00:56:29,040
Yeah, I'll keep it very short. 
I think that it it kind of 

987
00:56:29,040 --> 00:56:31,200
summarizes a lot of what we 
talked about. 

988
00:56:31,280 --> 00:56:34,280
So I talked about syllables 
approach to identity security, 

989
00:56:34,280 --> 00:56:36,080
right. 
We're doing it really is a very 

990
00:56:36,080 --> 00:56:38,040
broad platform. 
We want to tackle all these 

991
00:56:38,160 --> 00:56:42,160
things like humans and non 
humans and AI and on Prem and 

992
00:56:42,160 --> 00:56:45,640
cloud. 
And, and to summarize this 

993
00:56:45,640 --> 00:56:47,560
approach, you know, with a 
playbook that I think 

994
00:56:47,560 --> 00:56:50,680
organizations can use to, to 
understand what does it take to 

995
00:56:50,680 --> 00:56:53,720
really deliver holistic identity
security. 

996
00:56:54,320 --> 00:56:57,200
You can really use this, this 
ideal concept. 

997
00:56:57,200 --> 00:57:00,800
So it starts from integrate, 
which means in order to really 

998
00:57:00,800 --> 00:57:03,320
bring identity security 
everywhere, I need integrate 

999
00:57:03,320 --> 00:57:06,640
with all the pieces of my 
identity infrastructure all the 

1000
00:57:06,640 --> 00:57:09,640
way from the legacy to the 
modern cloud ID. 

1001
00:57:09,640 --> 00:57:14,120
PS Right, Okta, Google, AWS or 
all of these different pieces 

1002
00:57:14,120 --> 00:57:17,640
including the the SAS 
applications or or legacy 

1003
00:57:17,640 --> 00:57:19,600
applications that have local 
identities. 

1004
00:57:20,120 --> 00:57:22,480
So integrate is the first piece 
because I need to see every. 

1005
00:57:23,520 --> 00:57:27,560
The second piece is discover. 
Once I'm connected to all of 

1006
00:57:27,560 --> 00:57:30,280
these pieces, I need to discover
all the entities, all the 

1007
00:57:30,320 --> 00:57:32,680
identities, all the and non 
human identities, all the 

1008
00:57:32,680 --> 00:57:34,720
privileges, the group 
memberships, everything that 

1009
00:57:34,720 --> 00:57:37,440
they can get. 
The third step is in. 

1010
00:57:37,440 --> 00:57:39,760
Force that is also. 
Probably the step that is the 

1011
00:57:39,760 --> 00:57:43,840
most unique the silver fold many
vendors. 

1012
00:57:43,840 --> 00:57:47,360
Do the first. 2 steps and they 
just give you that visibility 

1013
00:57:47,360 --> 00:57:50,120
and then you know, you need to 
do something with that. 

1014
00:57:50,120 --> 00:57:52,240
We need to figure out how to to 
address these issues. 

1015
00:57:53,160 --> 00:57:57,080
We also believe that the 
critical element of this is in 

1016
00:57:57,080 --> 00:57:59,200
force. 
Once we see what's going on, 

1017
00:57:59,200 --> 00:58:04,000
when we see some bad things, we 
need to be able to intervene. 

1018
00:58:04,000 --> 00:58:06,280
We need to be able to prevent 
certain activity. 

1019
00:58:06,280 --> 00:58:09,320
We need to be able to 
authenticate certain users as 

1020
00:58:09,320 --> 00:58:12,680
they're trying to do something. 
We need to be able to to to 

1021
00:58:12,680 --> 00:58:14,640
have, you know, real time 
controls. 

1022
00:58:15,080 --> 00:58:18,320
And that requires an inline 
architecture means that you need

1023
00:58:18,320 --> 00:58:21,440
to actually see the access, the 
quest going to, in a, in a way 

1024
00:58:21,440 --> 00:58:28,520
that you're able to, to stop 
them if you need to step #4 is, 

1025
00:58:28,560 --> 00:58:33,480
is analyzed because, you know, 
all of this, all of this data 

1026
00:58:33,480 --> 00:58:37,240
and activities and, and, and, 
you know, people authenticating 

1027
00:58:38,800 --> 00:58:41,040
and all these different data 
sources, you get, you need to, 

1028
00:58:41,040 --> 00:58:44,000
to have intelligence around. 
And that's part of what we just 

1029
00:58:44,000 --> 00:58:47,240
talked about analyzing, you 
know, what did it actually do 

1030
00:58:47,240 --> 00:58:49,040
compared to what it was supposed
to do? 

1031
00:58:49,400 --> 00:58:52,680
And, you know, does this look 
like normal behaviour or not? 

1032
00:58:52,680 --> 00:58:54,960
Does this look like lateral 
movement? 

1033
00:58:54,960 --> 00:58:58,720
Does this, you know, you need 
to, to bring intelligence into, 

1034
00:58:58,840 --> 00:59:02,560
into this. 
And then the last part is, is 

1035
00:59:02,560 --> 00:59:04,640
lightweight. 
And the, the reason why we 

1036
00:59:05,640 --> 00:59:08,080
believe that's so crucial is 
because identity project 

1037
00:59:08,080 --> 00:59:11,360
historically have been way too 
complex for most organizations 

1038
00:59:11,360 --> 00:59:17,000
to, to survive. 
You know, a lot of people joke 

1039
00:59:17,000 --> 00:59:19,560
that, you know, there's no point
starting an identity project 

1040
00:59:19,560 --> 00:59:21,800
because it's going to be the, 
the next person after me that is

1041
00:59:21,800 --> 00:59:23,720
going to actually get to finish 
it and get a credit. 

1042
00:59:25,000 --> 00:59:27,800
So I think we have to make 
identity security easier, 

1043
00:59:28,360 --> 00:59:31,960
otherwise we'll, we'll, we'll 
limiting it to a very small 

1044
00:59:31,960 --> 00:59:34,640
number of companies in the world
that have the, the ability to, 

1045
00:59:34,640 --> 00:59:37,760
to execute. 
And, you know, and the rest of 

1046
00:59:37,760 --> 00:59:40,520
the companies are just, you 
know, listening to these type 

1047
00:59:40,520 --> 00:59:43,440
of, of podcasts and, and, you 
know, wishing they had these, 

1048
00:59:43,440 --> 00:59:45,800
these, these things, but, but 
they can't really implement them

1049
00:59:45,800 --> 00:59:47,840
effectively. 
So it has to be lightweight, it 

1050
00:59:47,840 --> 00:59:49,880
has to be simple, it has to be 
quick. 

1051
00:59:51,840 --> 00:59:54,000
I think that if you look at 
other categories of, of 

1052
00:59:54,000 --> 00:59:58,040
security, again, the vendors 
that really were able to bring 

1053
00:59:58,040 --> 01:00:00,480
innovation and conquer those 
markets, well, not just the ones

1054
01:00:00,480 --> 01:00:03,480
who did it in the most secure 
way, but the ones who made it 

1055
01:00:03,760 --> 01:00:07,840
easy, made it super simple to 
implement and to use. 

1056
01:00:08,480 --> 01:00:12,000
And I think it's time for 
identity to, to set this as a, 

1057
01:00:12,000 --> 01:00:15,040
as a requirement of, you know, 
identity. 

1058
01:00:15,080 --> 01:00:19,000
People deserve to have porks. 
They're not a nightmare to 

1059
01:00:19,000 --> 01:00:23,720
implement otherwise. 
You know, they're just wasting 

1060
01:00:23,720 --> 01:00:25,480
time and money and they're not 
going to get the result. 

1061
01:00:26,680 --> 01:00:27,840
So that's basically the approach
and. 

1062
01:00:27,840 --> 01:00:29,760
It's kind of summarizes. 
You know, everything we said 

1063
01:00:29,760 --> 01:00:32,560
before and kind of how we 
believe identity security should

1064
01:00:32,560 --> 01:00:37,200
be done and and yeah, whether 
people do it with. 

1065
01:00:37,200 --> 01:00:39,200
Us or not, I think I. 
Think that's that's what they 

1066
01:00:39,200 --> 01:00:41,800
need to aim for. 
I think that's. 

1067
01:00:42,440 --> 01:00:45,600
AI don't know how we top. 
That and so I think that's 

1068
01:00:45,600 --> 01:00:46,840
probably a good spot where we 
close it. 

1069
01:00:47,000 --> 01:00:49,360
You guys are doing such, such 
cool work and, you know, 

1070
01:00:49,360 --> 01:00:51,920
Congrats on the success. 
We're going to have a bunch of 

1071
01:00:51,920 --> 01:00:53,600
links in our show notes, but 
definitely want to encourage 

1072
01:00:53,600 --> 01:00:56,160
people to go to silverfork.com 
and check things out. 

1073
01:00:56,920 --> 01:00:58,640
I was taking notes as we were 
kind of talking here. 

1074
01:00:58,640 --> 01:01:03,080
There'll be a link to the, the 
insecurity in the shadows report

1075
01:01:03,080 --> 01:01:05,680
that we talked about to be a 
link to the identity security 

1076
01:01:05,680 --> 01:01:08,440
playbook as well. 
And then we'll also have the 

1077
01:01:08,440 --> 01:01:11,400
link in our show notes forehead 
for people to connect on, on 

1078
01:01:11,400 --> 01:01:12,800
LinkedIn and as well as 
ourselves. 

1079
01:01:12,800 --> 01:01:15,600
So had it's always a great 
pleasure talking with you and I 

1080
01:01:15,600 --> 01:01:17,800
I I really appreciate you taking
the time with us. 

1081
01:01:18,080 --> 01:01:21,840
Any if I took one thing away 
from this conversation, you kept

1082
01:01:21,840 --> 01:01:26,000
mentioning that the word in 
line, it's like, OK, like that 

1083
01:01:26,000 --> 01:01:27,320
is what we need to get people 
understand. 

1084
01:01:27,320 --> 01:01:30,480
It's like you need to be 
injected into the process, into 

1085
01:01:30,480 --> 01:01:32,960
the data stream, into whatever 
you want to call it and be, 

1086
01:01:33,280 --> 01:01:37,200
well, as you said in line. 
Yeah, I think that's very. 

1087
01:01:37,200 --> 01:01:40,160
Important otherwise. 
We'll just, otherwise we'll just

1088
01:01:40,160 --> 01:01:42,680
pointing out the issues without 
being able to actually solve 

1089
01:01:42,680 --> 01:01:46,080
them or stop them. 
Yeah, well, there's. 

1090
01:01:46,080 --> 01:01:48,040
Value in. 
In at least pointing the issue 

1091
01:01:48,040 --> 01:01:50,360
out but we've got to start 
solving these problems so I I I 

1092
01:01:50,360 --> 01:01:53,440
appreciate the you know the the 
discussion especially when we 

1093
01:01:53,440 --> 01:01:56,280
say we need to make identity 
security easier yeah absolutely 

1094
01:01:56,280 --> 01:01:59,240
right nobody wants hard tools 
we've got to have a way to 

1095
01:01:59,240 --> 01:02:02,520
approach this and I like what 
you guys are doing so thank you 

1096
01:02:02,560 --> 01:02:04,280
that yeah so that's is a good 
spot we're. 

1097
01:02:04,280 --> 01:02:05,680
Going to have to leave. 
It for this week. 

1098
01:02:06,160 --> 01:02:08,080
Thanks everyone for watching 
Andrew listening. 

1099
01:02:08,080 --> 01:02:11,960
You can find us on the web at 
idacpodcast.com and we'll talk 

1100
01:02:11,960 --> 01:02:16,760
with everyone in the next one. 
You've been listening to 

1101
01:02:16,760 --> 01:02:18,640
Identity at. 
The Center. 

1102
01:02:18,960 --> 01:02:23,040
We hope you've enjoyed the show.
Make sure to like, rate and 

1103
01:02:23,040 --> 01:02:26,680
review and we'll be back soon. 
But in the meantime, hit the 

1104
01:02:26,680 --> 01:02:30,080
website at 
identity@thecenter.com. 

1105
01:02:30,680 --> 01:02:34,800
See you next time on Identity at
the Center.

