1 00:00:09,800 --> 00:00:12,600 You're listening to the identity at the center podcast. 2 00:00:12,900 --> 00:00:15,800 This is a show that talks about identity and access management 3 00:00:15,800 --> 00:00:18,700 and making sure you know who has access to what let's get 4 00:00:18,700 --> 00:00:26,100 started. Welcome to the identity of the 5 00:00:26,100 --> 00:00:28,300 sender podcast I'm Jeff and that's Jim. 6 00:00:28,300 --> 00:00:31,800 Hey Jim hey Jeff, how are you? Oh, not so bad yourself. 7 00:00:32,100 --> 00:00:36,400 I'm good man. Second day of a new career 8 00:00:37,300 --> 00:00:40,400 working here. Yeah, new career working. 9 00:00:40,400 --> 00:00:44,800 As the, that sounds interesting director of digital identity 10 00:00:44,800 --> 00:00:52,300 advisory services at RSM u.s. LLC. 11 00:00:52,900 --> 00:00:56,300 I think I got that right. I'll pee I'll be darn it, darn 12 00:00:56,300 --> 00:00:57,700 it. Yes, that's correct. 13 00:00:57,700 --> 00:00:59,400 I'm getting there. It's very exciting. 14 00:00:59,500 --> 00:01:02,000 It's day two. We're together again. 15 00:01:03,300 --> 00:01:07,200 The the identity mullet lives on as our friend Jody says so 16 00:01:07,400 --> 00:01:11,100 hopefully she's listening. Congratulations to you and to me 17 00:01:11,100 --> 00:01:13,300 as well since we're building quite quite the quite the 18 00:01:13,300 --> 00:01:15,100 practice here. So this is pretty cool but yeah 19 00:01:15,200 --> 00:01:18,500 very excited to have you on board and you know to to the 20 00:01:18,500 --> 00:01:20,700 Moon as the kids say. Yeah. 21 00:01:21,000 --> 00:01:23,300 Yeah, I'm excited, man. I mean everybody, I've met so 22 00:01:23,300 --> 00:01:28,100 far has been Super helpful. And, you know, it's like, it's 23 00:01:28,100 --> 00:01:33,400 always a nervous thing starting with the new organization. 24 00:01:33,400 --> 00:01:35,800 I mean, heck, you just went through it, not that long ago, 25 00:01:35,800 --> 00:01:39,900 but you don't know you. And then all the other folks who 26 00:01:39,900 --> 00:01:44,800 have been very gracious as I've made it quite enjoyable for the 27 00:01:44,800 --> 00:01:49,100 first day and a half. Yeah, the honeymoon period is 28 00:01:49,100 --> 00:01:51,900 alive and well, still, so yeah. Yeah, I've got, I've got a 29 00:01:51,908 --> 00:01:54,700 little bit sorry. I would like I didn't scare you 30 00:01:54,708 --> 00:01:58,100 off or, like crazy orientation, or stupid stuff like that. 31 00:01:58,200 --> 00:02:01,100 No, no. And already starting to book 32 00:02:01,100 --> 00:02:03,700 some travel. So, planning on being out at the 33 00:02:03,700 --> 00:02:10,300 Gartner, I am Summit in Las Vegas, is that August 21st 34 00:02:11,100 --> 00:02:15,500 through this 22nd to the 24th. It's a Monday through Wednesday, 35 00:02:15,600 --> 00:02:20,500 this year, instead of the normal sort of like, after Thanksgiving 36 00:02:20,500 --> 00:02:23,400 Before Christmas, they've moved it up to August. 37 00:02:23,400 --> 00:02:25,200 So yeah. Yeah, we're both going to be in 38 00:02:25,200 --> 00:02:28,500 Las Vegas which is very cool and we're going to plan on doing 39 00:02:28,500 --> 00:02:30,500 some podcast recording out there as well. 40 00:02:31,000 --> 00:02:34,100 Try to find a quiet corner for us to do our Shenanigans in and 41 00:02:34,100 --> 00:02:37,800 maybe invite some folks over and have conversations with which 42 00:02:37,800 --> 00:02:39,200 would be pretty pretty neat, I think. 43 00:02:39,500 --> 00:02:42,800 Yeah, absolutely. Yeah I think that's a rookie. 44 00:02:42,800 --> 00:02:48,000 So if you're if you're listening and you want to meet us or maybe 45 00:02:48,300 --> 00:02:52,900 you know get involved with podcasting anyway just reach out 46 00:02:52,900 --> 00:02:54,700 to either Jeff. I are both folks. 47 00:02:54,700 --> 00:03:00,300 Use LinkedIn as probably the best tool to do so and we'd love 48 00:03:00,300 --> 00:03:03,700 to hear from. You would love to meet you in 49 00:03:03,700 --> 00:03:05,500 person. Yeah, absolutely. 50 00:03:05,500 --> 00:03:09,100 Do they proverbial fist bump? And and yeah, just have a 51 00:03:09,108 --> 00:03:11,400 conversation and, and keep it real. 52 00:03:12,100 --> 00:03:14,200 And I feel like, I'm young and hip at this point with keep it 53 00:03:14,200 --> 00:03:17,300 real, and to the moon. But to the Moon, is we have to 54 00:03:17,300 --> 00:03:19,300 wait, not even close to New as it. 55 00:03:19,900 --> 00:03:21,800 And that from like me. I think it says, like that. 56 00:03:21,800 --> 00:03:23,600 Like the meme stocks and things like that. 57 00:03:23,700 --> 00:03:26,800 At but that was kind of like, you know, at least where I've 58 00:03:26,800 --> 00:03:28,800 heard it. Most recently is like in the 59 00:03:28,800 --> 00:03:33,500 condo in the context of, you know, some junk crypto coin I 60 00:03:33,500 --> 00:03:36,200 should say junk. But some cryptocurrency, you 61 00:03:36,200 --> 00:03:40,800 know, being artificially inflated and pushed Sky High. 62 00:03:41,600 --> 00:03:45,600 I guess I was thinking of the old Ralph from The Honeymooners, 63 00:03:45,600 --> 00:03:49,900 to the movie with you Alice. I think it was like, you know, 64 00:03:49,900 --> 00:03:52,000 one of these days pow right in the kisser. 65 00:03:54,000 --> 00:03:56,700 So, politically until think you can probably say that TV these 66 00:03:56,700 --> 00:03:57,900 days. Yeah, probably in a lot of 67 00:03:57,900 --> 00:04:01,000 trouble. Yes, we're going to be a 68 00:04:01,000 --> 00:04:04,000 gardener. Jim is join me over at RSM, 69 00:04:04,000 --> 00:04:06,300 which is awesome. So, looking forward to continued 70 00:04:06,300 --> 00:04:10,000 success there, I don't know about you, but I've gotten a lot 71 00:04:10,000 --> 00:04:12,700 of like cool feedback over the last. 72 00:04:12,700 --> 00:04:15,400 I don't seem like the last couple of weeks for people 73 00:04:15,400 --> 00:04:17,600 who've been listening to the show on LinkedIn, which is 74 00:04:17,600 --> 00:04:19,399 pretty neat. It's always interesting to see 75 00:04:19,399 --> 00:04:22,100 kind of like who's listening, right, who's setting in the 76 00:04:22,100 --> 00:04:23,500 feedback, but also, where they're at. 77 00:04:23,700 --> 00:04:26,900 At and it's pretty. We're truly are a global show at 78 00:04:26,900 --> 00:04:31,400 this point got thousands of folks listening to our to our 79 00:04:31,400 --> 00:04:34,200 identity stuff, pretty much every week, which is very neat. 80 00:04:34,400 --> 00:04:37,200 And so what I thought we'd do this week is take some of the 81 00:04:37,200 --> 00:04:39,800 questions that we've gotten over the last really kind of few 82 00:04:39,800 --> 00:04:42,200 weeks. And do you know what we like to 83 00:04:42,200 --> 00:04:45,500 call in the biz? A mailbag episode ended up 84 00:04:45,500 --> 00:04:47,600 taking questions in the biz. That's right. 85 00:04:47,600 --> 00:04:51,200 As professional podcasters is take a few questions that we've 86 00:04:51,200 --> 00:04:53,400 received that we thought were pretty interesting and maybe the 87 00:04:53,400 --> 00:04:57,400 audience Spike, get some interest from and you know, 88 00:04:57,500 --> 00:05:00,100 answer them put our spin on it and see where things go. 89 00:05:00,100 --> 00:05:05,800 So we selected three and we'll start with the first question 90 00:05:05,800 --> 00:05:06,900 and I'll just read them off here. 91 00:05:07,400 --> 00:05:10,300 This is from Joanne California. What we will leave last names 92 00:05:10,300 --> 00:05:14,000 and companies out to keep just make sure that we you know don't 93 00:05:14,000 --> 00:05:16,400 out people where maybe they don't want to be or whatever it 94 00:05:16,400 --> 00:05:19,100 is. But Joan California, what is 95 00:05:19,100 --> 00:05:22,900 more important having and I am program and I think by this he 96 00:05:22,900 --> 00:05:26,400 means the people And sort of like the process or having I am 97 00:05:26,400 --> 00:05:29,900 technology, like OCTA sale point or cyber-ark. 98 00:05:29,900 --> 00:05:33,600 So things like access management identity governance privileged 99 00:05:33,600 --> 00:05:36,100 access tools. So I think the intention here is 100 00:05:36,100 --> 00:05:39,400 like where do you start maybe do you start with people and 101 00:05:39,400 --> 00:05:41,700 process in the program? For do? 102 00:05:41,700 --> 00:05:45,300 Get a technology first and then it's kind of build around that. 103 00:05:45,400 --> 00:05:48,900 What are your thoughts? Jim, let's see both be 104 00:05:48,900 --> 00:05:52,300 successful. I think that this one of those 105 00:05:52,300 --> 00:05:55,600 Consulting answered Pounds because I think it depends on 106 00:05:55,600 --> 00:05:58,000 the size and maturity of the organization. 107 00:05:58,200 --> 00:06:01,500 Even very large organization. You've got to assume that 108 00:06:01,500 --> 00:06:04,600 there's some kind of footprint of the technology already in 109 00:06:04,600 --> 00:06:07,000 place. Maybe some some old work'll 110 00:06:07,000 --> 00:06:12,500 technology or maybe a custom homegrown solution for managing 111 00:06:12,500 --> 00:06:16,100 access request, rotting provisioning request, things 112 00:06:16,100 --> 00:06:19,100 like that. Maybe some kind of spreadsheet 113 00:06:19,100 --> 00:06:24,100 process for reviewing access, certainly doing some Some level 114 00:06:24,100 --> 00:06:26,800 of authentication, right? People don't just even in 115 00:06:26,800 --> 00:06:29,100 smaller organizations. You do you just go to an 116 00:06:29,100 --> 00:06:32,700 application and get access to the crown jewels of the 117 00:06:32,700 --> 00:06:37,200 organization so you know single sign-on and the even privileged 118 00:06:37,200 --> 00:06:41,900 access to, it's got to be some level of Technology there even 119 00:06:41,900 --> 00:06:45,500 if it's not good, right? Even if the end users have to 120 00:06:45,500 --> 00:06:49,800 have a 2 usernames and passwords or even if you're doing some 121 00:06:49,800 --> 00:06:54,600 kind of, you know, not very secure way of managing, Shared 122 00:06:54,600 --> 00:07:00,000 passwords and stuff like that. So in that case where you've got 123 00:07:02,100 --> 00:07:05,700 technology but you know it's not the right or appropriate 124 00:07:05,700 --> 00:07:08,100 technology. I say start with the program 125 00:07:08,600 --> 00:07:13,400 because then you bring the stakeholders to the table, you 126 00:07:13,500 --> 00:07:17,900 put together a strategy and you go through a formal process to 127 00:07:17,900 --> 00:07:21,200 select the right Technology based on your use cases and 128 00:07:21,200 --> 00:07:24,400 requirements. Now, If you're the case where 129 00:07:24,400 --> 00:07:28,800 you actually have been absolute vacuum of technology or you're 130 00:07:28,800 --> 00:07:31,000 coming up, right? Especially smaller. 131 00:07:31,000 --> 00:07:35,200 Organizations is not going to be appropriate, probably for 100 132 00:07:35,200 --> 00:07:40,100 200 person organization to have a whole, a lot of hoopla around 133 00:07:40,100 --> 00:07:45,000 having an I am program, I think starting with, you know, ideally 134 00:07:45,000 --> 00:07:50,500 you have a trusted partner who knows the landscape well enough 135 00:07:50,500 --> 00:07:55,100 and can advise you In more of an informal way rather than going 136 00:07:55,100 --> 00:07:57,600 through a whole strategy development and here are the 137 00:07:57,600 --> 00:08:01,000 technologies that would be a good fit for you that I think 138 00:08:01,000 --> 00:08:04,700 are, you know, map to your technology skill sets or 139 00:08:05,100 --> 00:08:07,900 whatever. And then I think it makes sense 140 00:08:07,900 --> 00:08:09,300 where you can start with technology. 141 00:08:09,300 --> 00:08:11,900 But I think for again larger organizations who find 142 00:08:11,900 --> 00:08:15,800 themselves, you know, it's kind of become laggards in this area 143 00:08:15,800 --> 00:08:18,100 in terms of their technology footprint. 144 00:08:18,100 --> 00:08:20,800 Starting with a program. Really make sense. 145 00:08:20,800 --> 00:08:22,700 What do you think? Yeah, if I did. 146 00:08:23,100 --> 00:08:26,500 Difficult to believe, there's not any technology there. 147 00:08:26,700 --> 00:08:29,000 You know, active directories, probably the most prevalent. 148 00:08:29,000 --> 00:08:32,500 Most most organizations have that, or they have Azure or we 149 00:08:32,600 --> 00:08:35,100 Google by way of, like, Google office or Google mail. 150 00:08:37,000 --> 00:08:41,799 I guess I still want to start with people and process, though, 151 00:08:41,799 --> 00:08:47,500 because If I don't know who owns identity and who's responsible 152 00:08:47,500 --> 00:08:51,400 and accountable for those Services, it's really tough to 153 00:08:51,900 --> 00:08:55,500 get anything going from a measurement aspect, just have an 154 00:08:55,500 --> 00:08:59,900 accountability aspect, you know, those sorts of things, I know, 155 00:08:59,900 --> 00:09:01,600 plenty of organizations, they'll go off and say, yeah. 156 00:09:01,600 --> 00:09:05,900 We're going to go by, you know, X tool, and there isn't an IM 157 00:09:05,900 --> 00:09:09,300 program. And they sometimes struggle with 158 00:09:09,300 --> 00:09:11,300 that because they don't really have any direction. 159 00:09:11,300 --> 00:09:12,900 They're like, oh yeah, we need a password tool. 160 00:09:12,900 --> 00:09:16,700 So we're going to go by LastPass not to pick on a particular 161 00:09:16,700 --> 00:09:20,700 company or OCTA, or Duo, right? For MFA or whatever is maybe 162 00:09:20,700 --> 00:09:25,100 they're buying a tactical solution and not really thinking 163 00:09:25,100 --> 00:09:28,300 strategically. So I tend to lean towards people 164 00:09:28,300 --> 00:09:31,900 and process because my thought is lots of companies. 165 00:09:31,900 --> 00:09:35,300 Get away without having a ton of I am technology. 166 00:09:36,000 --> 00:09:38,600 Probably have a syndication, like you mentioned, but that's 167 00:09:38,600 --> 00:09:41,100 companies don't have identity Governor's administration 168 00:09:41,100 --> 00:09:44,300 technology, lots of companies still don't Have a you know, a 169 00:09:44,308 --> 00:09:47,500 privileged access management, Vault or session monitoring and 170 00:09:47,500 --> 00:09:51,200 recording you know capabilities or key rotation or Secrets 171 00:09:51,200 --> 00:09:53,600 management and rotation, you know, things like that. 172 00:09:53,900 --> 00:09:56,700 But they do have people and they do have processes. 173 00:09:56,800 --> 00:10:01,500 So even if you know, it is a manual environment at least 174 00:10:01,500 --> 00:10:05,100 there's some direction and some accountability for the delivery 175 00:10:05,700 --> 00:10:08,600 of those admittedly, very manual services. 176 00:10:08,600 --> 00:10:12,100 So I like to start with people and process because it generally 177 00:10:12,100 --> 00:10:17,500 takes some You know, some buy-in and some consensus consensus 178 00:10:17,500 --> 00:10:22,300 building to buy some of these more dedicated technologies that 179 00:10:22,300 --> 00:10:24,600 are frankly, getting, you know, more and more expensive all 180 00:10:24,600 --> 00:10:27,000 time. So that's tender, you know, 181 00:10:27,200 --> 00:10:29,100 that's, I guess that's where I tend to start. 182 00:10:29,100 --> 00:10:32,000 But, you know, the Consulting answer, it depends. 183 00:10:32,400 --> 00:10:35,900 But I think in a vacuum, I'd want to know who owns, I am. 184 00:10:35,900 --> 00:10:39,400 And to me that's people and process, the IM program itself. 185 00:10:39,900 --> 00:10:43,300 Yeah, I mean, I think when you think about moving up the 186 00:10:43,500 --> 00:10:47,000 Maturity rankings in terms of having a program you're talking 187 00:10:47,000 --> 00:10:49,800 about, formalizing the program making more formal. 188 00:10:51,500 --> 00:10:55,500 When you think about other areas of maturity, it's about 189 00:10:55,500 --> 00:10:59,100 instituting automation, automation paper trail, you 190 00:10:59,100 --> 00:11:01,900 know, things to make it operate better. 191 00:11:02,700 --> 00:11:08,500 In terms of that, that program formality, I think the smaller 192 00:11:08,500 --> 00:11:12,300 more immature organization. You still need a strategy, 193 00:11:12,300 --> 00:11:14,400 right? I don't think it makes sense for 194 00:11:14,400 --> 00:11:17,000 anybody to just go out by technology and through 195 00:11:17,000 --> 00:11:20,800 technology as solution and hope it works, but you probably don't 196 00:11:20,800 --> 00:11:24,300 need all the formal steps that a large organization would 197 00:11:24,700 --> 00:11:28,600 require, you don't need maybe a steering committee meeting with 198 00:11:28,600 --> 00:11:31,000 representative from all these different parties. 199 00:11:31,000 --> 00:11:32,900 You can do it a little more informally. 200 00:11:33,200 --> 00:11:35,700 If you're the technology leader, you kind of come up with the 201 00:11:35,700 --> 00:11:39,400 strategy or work with your trusted partner to come up with 202 00:11:39,400 --> 00:11:42,800 the strategy and Start implementing it that you're in 203 00:11:42,800 --> 00:11:45,600 the larger organization, especially a global organization 204 00:11:45,600 --> 00:11:49,200 where you've got stakeholders different business units or 205 00:11:49,200 --> 00:11:52,400 different geographies, as well as different departments. 206 00:11:52,700 --> 00:11:56,800 You've got to come up with a way to keep those folks included. 207 00:11:57,100 --> 00:12:01,200 You have get their buy-in to the strategy, keep them, you know, 208 00:12:01,200 --> 00:12:04,800 knowing understanding what their involvement has to be going 209 00:12:04,800 --> 00:12:07,700 forward. So you know, I think it's 210 00:12:08,900 --> 00:12:13,200 Everybody needs a strategy is just how much, how much 211 00:12:13,700 --> 00:12:16,000 formalization do you put around that process? 212 00:12:16,400 --> 00:12:20,300 Depends on where you are in terms of your size and maturity 213 00:12:20,300 --> 00:12:23,800 of an organization. You know, I'm glad you mention 214 00:12:23,800 --> 00:12:28,800 that word formality because they think sometimes we get stuck in 215 00:12:28,800 --> 00:12:32,700 sort of like this definition of like, oh it's yeah, it's a, it's 216 00:12:32,700 --> 00:12:38,100 a black tie, you know, suits and super formal and you know, very 217 00:12:38,100 --> 00:12:41,600 rigid. And I hear that all times like 218 00:12:41,600 --> 00:12:43,800 okay, we need a more formal. I am program, but it doesn't 219 00:12:43,800 --> 00:12:47,200 necessarily mean it is, you know, 8 people sitting at a 220 00:12:47,208 --> 00:12:49,600 conference room, you know, raising their thumbs like 221 00:12:49,600 --> 00:12:52,900 American Idol to say yes or no whether or not this project is 222 00:12:52,900 --> 00:12:56,400 going to go forward, but I do think it it that there is some 223 00:12:56,400 --> 00:13:00,500 structure to the way that the program is being run doesn't 224 00:13:00,500 --> 00:13:03,600 mean that you need to have you know suits and ties and all 225 00:13:03,608 --> 00:13:05,000 that. All that fun stuff. 226 00:13:05,400 --> 00:13:08,500 It can be more informal as long as there is. 227 00:13:08,600 --> 00:13:12,200 Is someone in charge that there is some Rhyme or Reason that 228 00:13:12,200 --> 00:13:13,900 things are moving forward. You're right. 229 00:13:13,900 --> 00:13:16,500 You don't need, you know, all that hoopla. 230 00:13:16,500 --> 00:13:20,200 As you mentioned for the smaller organizations, you might have it 231 00:13:20,200 --> 00:13:21,900 that you're worried, you know, wearing multiple hats Etc. 232 00:13:21,900 --> 00:13:25,000 So I'm glad you got to pick up because I sometimes struggle 233 00:13:25,000 --> 00:13:27,000 with that word and kind of talking with clients. 234 00:13:27,000 --> 00:13:30,100 Okay, well you know we got to get just more formal with the 235 00:13:30,100 --> 00:13:33,300 identity program itself, but what does that actually mean a 236 00:13:33,300 --> 00:13:35,900 real world doesn't necessarily mean you know death by committee 237 00:13:36,500 --> 00:13:39,300 or, you know, 800 steps to get? Anything done. 238 00:13:39,300 --> 00:13:42,100 I think it just means having more structure to the program 239 00:13:42,100 --> 00:13:45,100 and maybe and maybe structures a better word when it comes to, 240 00:13:45,600 --> 00:13:47,800 you know, hey, let's let's make sure we have a more structured. 241 00:13:47,800 --> 00:13:52,300 I am program that there is some, some guidelines are rails to 242 00:13:52,300 --> 00:13:55,300 keep people on. Yeah, well I think, you know, 243 00:13:55,300 --> 00:13:59,700 the bigger organ bigger, the organization is the more that 244 00:13:59,700 --> 00:14:02,300 structure is going to be important? 245 00:14:02,500 --> 00:14:06,700 The, you know, let's take this example, you know, the way I 246 00:14:06,708 --> 00:14:10,300 like to run, I am program. In the larger organizations you 247 00:14:10,300 --> 00:14:12,100 have a set of policies and standards. 248 00:14:12,700 --> 00:14:17,400 This policy is to standards are meant to be applied to all of 249 00:14:17,400 --> 00:14:19,200 your technology. So if you have a password 250 00:14:19,200 --> 00:14:23,900 policy, for example, pastors got to be 12 characters, long, that 251 00:14:23,900 --> 00:14:28,300 applies to every system in your organization right now. 252 00:14:29,000 --> 00:14:33,400 You may have a group that runs a Mainframe that can only do an 253 00:14:33,400 --> 00:14:36,400 eight character password. I'm picking on this because it's 254 00:14:36,400 --> 00:14:40,500 such a common example, right? I'm system only allows an eight 255 00:14:40,500 --> 00:14:43,800 character password can live with the cat password policy can 256 00:14:43,800 --> 00:14:45,800 integrate to your SSO technology. 257 00:14:46,600 --> 00:14:50,200 I think the proper solution is that they should have to apply 258 00:14:50,200 --> 00:14:53,200 for a formal exception, you know. 259 00:14:53,300 --> 00:14:56,700 Now if you're in a 200-person organization, that's that's 260 00:14:56,700 --> 00:14:59,500 Overkill, right? And it's what's the point. 261 00:14:59,500 --> 00:15:02,400 It's like you've only got so many applications that you need 262 00:15:02,400 --> 00:15:06,200 to manage, but if you're an organization with, you know, 263 00:15:06,600 --> 00:15:10,600 hundreds or even thousands of applications, you know, you've 264 00:15:10,600 --> 00:15:13,200 really got to run things through the formal process. 265 00:15:14,500 --> 00:15:16,700 How do you attract it right and I think even if you're just 266 00:15:17,100 --> 00:15:19,600 writing it down on a piece of paper it's okay. 267 00:15:19,900 --> 00:15:22,700 We know that there is this app out there, you know, we're not 268 00:15:22,700 --> 00:15:25,000 going to formally manage it but at least we know about it. 269 00:15:25,300 --> 00:15:28,100 I think that's just having that structure in the process to it 270 00:15:28,100 --> 00:15:30,300 and kind of grow into it. I don't think it's something you 271 00:15:30,308 --> 00:15:33,400 need to like, solve overnight, but I think you should start to 272 00:15:33,400 --> 00:15:35,500 think about as the organization grows. 273 00:15:35,500 --> 00:15:37,800 Maybe you're not going to be a 200 person or a 50-person 274 00:15:37,800 --> 00:15:41,000 organization forever. You know, maybe the you do grow 275 00:15:41,000 --> 00:15:44,500 at some point, the sooner you start to have structure The 276 00:15:44,500 --> 00:15:47,500 easier it will be to kind of grow and mature, that sort of 277 00:15:47,500 --> 00:15:48,400 thing. Yeah. 278 00:15:50,000 --> 00:15:51,700 Any other question. That is a mailbag. 279 00:15:52,700 --> 00:15:54,700 Yeah let's go do Andrew and Georgia. 280 00:15:54,700 --> 00:15:58,100 I like this question because this is something that I like to 281 00:15:58,100 --> 00:16:02,500 ask when I'm talking with customers to is he asks this our 282 00:16:02,500 --> 00:16:06,200 social media accounts in the scope of I am I think. 283 00:16:06,200 --> 00:16:08,200 Yes. But my management disagrees. 284 00:16:08,200 --> 00:16:12,100 What are your thoughts? So Jim, our social media 285 00:16:12,100 --> 00:16:15,600 accounts in the scope of I am, do you side with Andrew? 286 00:16:16,000 --> 00:16:18,200 Or are you management? Boo. 287 00:16:19,800 --> 00:16:23,600 Well I think it's I think it's a great question because I don't 288 00:16:23,700 --> 00:16:27,900 think there's one answer. Here's what I kind of think. 289 00:16:27,900 --> 00:16:33,800 I don't think it's in the core of what most I am programs are 290 00:16:33,800 --> 00:16:37,100 focused on most. I am programs are going to be 291 00:16:37,100 --> 00:16:41,900 focused on the use case around, you know, employee access. 292 00:16:42,600 --> 00:16:46,000 Now, views, the broad definition of who has access to what is 293 00:16:46,000 --> 00:16:50,200 definitely included in that. So is also included is Is all 294 00:16:50,200 --> 00:16:53,500 the people who work for your company if they have access to, 295 00:16:54,000 --> 00:16:59,200 you know, Wells Fargo and Bank of America systems or other 296 00:16:59,200 --> 00:17:00,700 systems. Are they have accounts that were 297 00:17:00,700 --> 00:17:05,000 issued by other companies. So you should be managing all 298 00:17:05,000 --> 00:17:08,500 that as well as your social media, I guess where I'm going 299 00:17:08,500 --> 00:17:12,000 with it is that I don't think it's core scope of I am, but I 300 00:17:12,000 --> 00:17:13,700 do think it eventually gets there. 301 00:17:13,900 --> 00:17:16,900 So, if you're building, if you're starting from very 302 00:17:16,900 --> 00:17:20,099 immature Point, you're probably not all the There. 303 00:17:20,300 --> 00:17:23,200 So, I guess what I'm saying is that, if you're an organization, 304 00:17:23,200 --> 00:17:26,900 that is very much in the public eye, it becomes much more 305 00:17:26,900 --> 00:17:29,200 important that you're able to manage those social media 306 00:17:29,200 --> 00:17:31,900 accounts. But I'd say also, you really 307 00:17:31,900 --> 00:17:35,500 have to work with the team, say use them to make sure it's a 308 00:17:35,500 --> 00:17:38,400 good user experience, right? It can't be like, hey the 309 00:17:38,400 --> 00:17:41,700 person's got to go to cyber-ark to check out a password to use 310 00:17:41,700 --> 00:17:45,300 the Twitter account. That's just not that's not going 311 00:17:45,300 --> 00:17:47,700 to flow well enough. So you have to look at Solutions 312 00:17:47,700 --> 00:17:50,700 designed specifically For social media. 313 00:17:51,300 --> 00:17:54,900 Yeah, I'll be honest I was not with you until you added your 314 00:17:54,900 --> 00:17:59,500 caveat at the end about, you know, social media being a core 315 00:17:59,500 --> 00:18:01,400 use case. Definitely that I think it is 316 00:18:01,400 --> 00:18:05,400 that the scope. I think in general should be in 317 00:18:05,400 --> 00:18:09,100 scope, but I think after Define what that scope is, are you 318 00:18:09,100 --> 00:18:12,400 actively managing the account, or are you providing guidance to 319 00:18:12,400 --> 00:18:15,500 the team probably marketing or Communications? 320 00:18:15,600 --> 00:18:17,500 That is actually controlling the account? 321 00:18:17,800 --> 00:18:21,400 I think at a minimum you're at Providing guidance and a set of 322 00:18:21,900 --> 00:18:25,800 policies procedures standards, whatever may be for them to 323 00:18:25,800 --> 00:18:29,600 follow that aligns with your I am program policy and standards. 324 00:18:30,200 --> 00:18:33,100 Make sure MFA is turned on. Make sure that if you know, 325 00:18:33,100 --> 00:18:35,400 there's a review of who has access to those accounts and 326 00:18:35,400 --> 00:18:37,400 that they're not posting stupid stuff because we see that all 327 00:18:37,408 --> 00:18:40,000 the time, you know some is getting breach making sure they 328 00:18:40,000 --> 00:18:42,800 have MFA. So those breaches are, you know, 329 00:18:42,800 --> 00:18:45,700 minimize the chances of it, those sorts of things, there are 330 00:18:45,708 --> 00:18:49,100 certainly dedicated tools out there to manage those accounts. 331 00:18:49,300 --> 00:18:52,200 But They are pretty specific it surprises. 332 00:18:52,200 --> 00:18:55,000 Me a little bit that the privileged access management 333 00:18:55,000 --> 00:19:00,300 players, the big ones, like cyber-ark Beyond, trust de línea 334 00:19:00,500 --> 00:19:04,100 formerly known as psychotic and centrify and others. 335 00:19:04,700 --> 00:19:09,500 Haven't really embraced figuring out how to manage those use 336 00:19:09,500 --> 00:19:11,300 cases. Some of those social media type 337 00:19:11,300 --> 00:19:14,800 of cats, more directly rather than just having a simple Vault. 338 00:19:16,800 --> 00:19:19,200 It's not it's not an area that I'm next in an expert on from a 339 00:19:19,208 --> 00:19:22,100 technology Standpoint but you have things like HootSuite that 340 00:19:22,100 --> 00:19:25,300 has some capabilities out there that you know, can probably help 341 00:19:25,300 --> 00:19:27,100 out. I know there's another one 342 00:19:27,100 --> 00:19:29,100 actually there was somebody who reached out on LinkedIn 343 00:19:29,300 --> 00:19:32,800 recently, we got to get in touch with that person and maybe get 344 00:19:32,800 --> 00:19:35,000 them on to talk about kind of management of social media 345 00:19:35,000 --> 00:19:38,500 accounts from an identity perspective but I do think they 346 00:19:38,500 --> 00:19:43,100 should be at a minimum governed by policy and standards, but 347 00:19:43,100 --> 00:19:47,200 they should not be forgotten and just left for some other team to 348 00:19:47,200 --> 00:19:49,500 kind of figure out, I think they should be included. 349 00:19:49,600 --> 00:19:52,700 Part of the strategy. Yeah, I totally agree with you. 350 00:19:52,700 --> 00:19:56,700 I mean, see you have the advantage that I have to go and 351 00:19:56,700 --> 00:19:59,200 answer first and then you get to just. 352 00:20:00,700 --> 00:20:02,700 Yeah. So, so yeah, I mean, what you 353 00:20:02,700 --> 00:20:07,300 just said, there were two, the my mind went right to, okay, how 354 00:20:07,300 --> 00:20:11,000 do you get to a point where you're actually responsible for 355 00:20:11,000 --> 00:20:16,000 managing them which is much harder than, you know, having a 356 00:20:16,000 --> 00:20:18,600 policy in place in having a policy in place. 357 00:20:18,800 --> 00:20:23,900 Let's let's Be frank is like there's no money involved with 358 00:20:23,900 --> 00:20:28,900 putting a policy in place and even tracking whether or not the 359 00:20:28,900 --> 00:20:32,700 policies being followed is not that much. 360 00:20:33,500 --> 00:20:34,800 There's not that much of an investment. 361 00:20:34,800 --> 00:20:39,400 They're now in terms of using technology to do it to deal with 362 00:20:39,400 --> 00:20:41,600 essentially what I think are going to be shared accounts, 363 00:20:41,600 --> 00:20:43,800 right? Because let's imagine you're a 364 00:20:43,800 --> 00:20:47,600 sports league and you've got social media. 365 00:20:47,600 --> 00:20:49,300 Like you've got a Twitter account. 366 00:20:49,600 --> 00:20:54,700 And you, you know, are taking pictures from games or videos 367 00:20:54,700 --> 00:20:57,900 from games and you want to get them post on the Twitter. 368 00:20:58,600 --> 00:21:00,900 I'm not sure exactly how most is lease work. 369 00:21:00,900 --> 00:21:04,300 If they've got 30 people or 15 people who are at all the 370 00:21:04,300 --> 00:21:07,400 different games who could potentially do that or if it 371 00:21:07,400 --> 00:21:10,600 gets funneled back to some Central source and they post it. 372 00:21:10,600 --> 00:21:15,700 But the more bureaucracy that is involved with that process. 373 00:21:16,700 --> 00:21:20,200 The slower is going to be to get that video online and like the 374 00:21:20,200 --> 00:21:24,100 name of the game I think is got to be speed to getting it online 375 00:21:24,100 --> 00:21:27,300 before somebody else goes and seals Earth under our if it 376 00:21:27,300 --> 00:21:31,400 takes 12 hours to get a 5 second video online, then, what's the 377 00:21:31,400 --> 00:21:34,700 point? Yeah, that title in us. 378 00:21:34,700 --> 00:21:37,400 I think of the delivery of the content is obviously important 379 00:21:37,400 --> 00:21:40,900 social. Yeah, I guess that wasn't 380 00:21:40,900 --> 00:21:42,500 thinking about actively managing it. 381 00:21:42,500 --> 00:21:45,500 I think that frankly is a losing battle right now. 382 00:21:45,500 --> 00:21:53,000 If you don't have specialized social media technology identity 383 00:21:53,100 --> 00:21:56,600 controls, like you're trying to do it through your average 384 00:21:56,600 --> 00:22:00,600 access management, or identity, governance, or even produce at 385 00:22:00,600 --> 00:22:02,200 privileged access management tools. 386 00:22:02,500 --> 00:22:06,000 I don't think, It's a winning fight right now, but I do think 387 00:22:06,000 --> 00:22:08,000 they should at least be a counter for form a strategy from 388 00:22:08,000 --> 00:22:10,600 a program perspective. And then you know the 389 00:22:10,600 --> 00:22:13,100 organization aside for they want to make the investment in 390 00:22:13,600 --> 00:22:17,300 asbestos specific tool that covers those specific use cases 391 00:22:17,700 --> 00:22:20,200 or not. I think it really we have to 392 00:22:20,200 --> 00:22:23,700 get, I'm guessing you also don't need to give someone on who can 393 00:22:23,700 --> 00:22:27,400 kind of give us the lay of the landscape in terms of the 394 00:22:27,400 --> 00:22:31,500 technology that's available. you know, the circuit manager but 395 00:22:31,500 --> 00:22:35,000 you're right on but the in terms of the policy I think what I 396 00:22:35,008 --> 00:22:39,100 was, you know, where my head was with Andrews question was you 397 00:22:39,100 --> 00:22:42,600 know, if I'm a company that somewhere in the United States 398 00:22:42,600 --> 00:22:46,900 and we make boxes Like, you know, all right. 399 00:22:46,900 --> 00:22:51,400 And they called me in to put together and I am strategy. 400 00:22:52,200 --> 00:22:57,700 My big Focus isn't going to be on their Twitter account, Right 401 00:22:57,700 --> 00:23:04,300 and it's it's way out in terms of of priority. 402 00:23:04,300 --> 00:23:09,400 However if you're obviously the higher profile company the more 403 00:23:10,400 --> 00:23:13,300 The more you are a target for those social media account 404 00:23:13,800 --> 00:23:17,300 hacks. I think I at least take a minute 405 00:23:17,300 --> 00:23:21,300 to ask the question and find out and if I'm comfortable with 406 00:23:21,300 --> 00:23:23,500 what's being done and the controls, you know, something 407 00:23:23,500 --> 00:23:26,900 about like from a either, an I am program manager or maybe a c, 408 00:23:26,900 --> 00:23:31,300 so I have a lot of targets, right? 409 00:23:31,300 --> 00:23:34,100 It may not be the highest priority, but at least I asked 410 00:23:34,100 --> 00:23:38,500 the question and sort of make a mental note of where that is and 411 00:23:38,500 --> 00:23:42,600 maybe if I'm not using enough, a baby us, the media thing get MFA 412 00:23:42,600 --> 00:23:45,700 in that account and will Come talk to you in a couple of 413 00:23:45,708 --> 00:23:47,900 years, right? But at least get MFA. 414 00:23:48,000 --> 00:23:51,300 I'm going to say is I would at least ask a basic question and 415 00:23:51,300 --> 00:23:55,200 then move on to things that might be more strategic from an 416 00:23:55,200 --> 00:23:56,500 identity perspective, for example. 417 00:23:56,500 --> 00:23:59,600 Yeah, we're Emma faking can start to be a real headache, 418 00:23:59,600 --> 00:24:00,900 though. We did talk about this. 419 00:24:00,900 --> 00:24:03,500 In our MFA discussion is shared accounts. 420 00:24:04,000 --> 00:24:06,000 So if you're using it I'm using it. 421 00:24:06,000 --> 00:24:08,400 All right? Well because the SMS text. 422 00:24:09,500 --> 00:24:12,100 Yeah, exactly. Hey and by the way your you know 423 00:24:12,100 --> 00:24:16,000 here's it maybe this is a little bit of banter but You're 424 00:24:16,000 --> 00:24:18,200 controlling the questions in the mail bag. 425 00:24:18,200 --> 00:24:22,200 But I just got a message from Matt asking. 426 00:24:22,700 --> 00:24:25,300 Oh, so you and Jeff both went to RSM. 427 00:24:25,500 --> 00:24:29,600 What's going to happen to the podcast while we are still 428 00:24:29,600 --> 00:24:35,800 actively recording at as we speak as as both employees of 429 00:24:35,800 --> 00:24:37,200 RSM. So, that's what's happening with 430 00:24:37,200 --> 00:24:39,000 the podcast. Yeah, nothing is happening. 431 00:24:39,000 --> 00:24:42,100 We are going to continue to do this as we have for the last 432 00:24:42,100 --> 00:24:45,000 three years. We just celebrated our A 433 00:24:45,000 --> 00:24:46,900 birthday. This is episode 155. 434 00:24:46,900 --> 00:24:51,200 I think we're averaging like 1.1 episodes per week. 435 00:24:51,200 --> 00:24:54,500 If you do sort of like the math, but yeah, the plan is to keep 436 00:24:54,500 --> 00:24:58,200 this going to still keep it, you know, as weekly is as we can as 437 00:24:58,200 --> 00:25:01,400 we have over the years. So no changes not anticipating 438 00:25:01,400 --> 00:25:06,200 any huge, you know, commercials or branding exercise, or things 439 00:25:06,200 --> 00:25:07,500 like that. I'm sure we might talk about 440 00:25:07,500 --> 00:25:10,600 some things in the future, but it'll be the same, you know, 441 00:25:10,600 --> 00:25:14,700 vendor-neutral Jim and Geoff, show, you know, that we run kind 442 00:25:14,700 --> 00:25:17,500 of Dependent from from our real jobs. 443 00:25:17,700 --> 00:25:20,100 So good question. I'm glad somebody brought that 444 00:25:20,100 --> 00:25:20,900 up. Yeah. 445 00:25:22,200 --> 00:25:23,900 All right. Anything else in the mailbag? 446 00:25:24,900 --> 00:25:30,300 Yeah, let's do one more here on Nigel in Belgium where this is a 447 00:25:30,308 --> 00:25:33,700 good one. Where does privacy sit within an 448 00:25:33,700 --> 00:25:35,700 organization? Should the? 449 00:25:35,700 --> 00:25:40,700 I am team own that generally, I would say no, the am team 450 00:25:40,700 --> 00:25:44,500 doesn't own privacy, there's going to be, you know, a bigger 451 00:25:44,500 --> 00:25:47,100 organization show up, like, Chief privacy officer and a 452 00:25:47,108 --> 00:25:55,500 whole privacy team that I think, Am has privacy is a stakeholder. 453 00:25:56,000 --> 00:26:00,500 Is our privacy is going to provide requirements. 454 00:26:00,800 --> 00:26:04,900 I think getting them involved early in the development of your 455 00:26:04,900 --> 00:26:07,400 strategy is the way to go. If you already have your 456 00:26:07,400 --> 00:26:10,900 strategy developed, you don't work with them to make sure that 457 00:26:11,300 --> 00:26:14,200 they support the strategy that it accomplishes. 458 00:26:14,400 --> 00:26:17,700 I think the other thing to be aware of is that there are 459 00:26:17,700 --> 00:26:21,800 spaces, evolving even more quickly than than ours. 460 00:26:22,000 --> 00:26:24,900 As with the I am digital identity space. 461 00:26:25,200 --> 00:26:28,500 I am digital identity is definitely evolving quickly by 462 00:26:28,500 --> 00:26:32,700 privacy keeps evolving even more quick than that because, you 463 00:26:32,708 --> 00:26:36,000 know, states and countries are constantly putting out new 464 00:26:36,000 --> 00:26:38,700 regulations and it's changing that landscape. 465 00:26:38,700 --> 00:26:43,600 So that could be impacting the regulatory environment with the 466 00:26:43,600 --> 00:26:48,400 legal environment for your organization and your, I am team 467 00:26:48,400 --> 00:26:52,200 needs to adapt to that. So, Yeah I think it's it's a 468 00:26:52,200 --> 00:26:54,800 matter of working had to have with privacy. 469 00:26:55,500 --> 00:26:58,500 Yeah, I agree with that. I think the overlap becomes a 470 00:26:58,508 --> 00:27:00,500 little stronger. If you're thinking about it from 471 00:27:00,500 --> 00:27:05,500 a customer, I'd any perspective where those controls need to be 472 00:27:05,500 --> 00:27:08,400 built potentially into like a profile management system or 473 00:27:08,400 --> 00:27:12,200 something like that. I see a greater hand in the 474 00:27:12,200 --> 00:27:16,900 steerage, maybe of how that might work within the concept or 475 00:27:16,900 --> 00:27:20,300 the cotton that the framework of what the I am programs. 476 00:27:20,400 --> 00:27:22,600 Looking to accomplish with the customers probably less Sony 477 00:27:22,600 --> 00:27:26,200 employee side because they don't think I typically see privacy 478 00:27:26,200 --> 00:27:30,100 management for the employee, but definitely the customer side. 479 00:27:30,100 --> 00:27:33,600 I would say I agree though. I don't think I am owns it. 480 00:27:33,600 --> 00:27:38,400 I think they're a partner in potentially delivering some of 481 00:27:38,400 --> 00:27:43,100 the services behind it from a user, just user experience 482 00:27:43,100 --> 00:27:46,800 perspective, maybe or storage, maybe of certain bits of data 483 00:27:46,800 --> 00:27:50,700 within like, a master user directory or profile or It may 484 00:27:50,708 --> 00:27:53,900 be that sort of thing. Yeah, I think I've been involved 485 00:27:53,900 --> 00:27:57,600 with enough projects where as this whole privacy landscape 486 00:27:57,600 --> 00:28:01,300 from GDP are on, has evolved for a. 487 00:28:01,700 --> 00:28:06,300 And when I am teams kind of, get in their own sphere of trying to 488 00:28:06,300 --> 00:28:08,700 solve, okay? What is our privacy landscape? 489 00:28:08,700 --> 00:28:10,000 And what how do we have to build our? 490 00:28:10,000 --> 00:28:14,800 I am systems, it can really throw a whole wrench in the 491 00:28:14,800 --> 00:28:19,000 works in terms of data residency and things like that and do like 492 00:28:19,000 --> 00:28:23,900 you just don't have The knowledge to answer those 493 00:28:23,900 --> 00:28:28,400 questions as beneficial to be able to go to somebody who can 494 00:28:28,400 --> 00:28:32,800 speak authoritatively on this, is how these regulations affect 495 00:28:32,800 --> 00:28:38,000 our company and how we need to address them in terms of our 496 00:28:38,000 --> 00:28:42,100 system deployment. And so if you have a privacy 497 00:28:42,100 --> 00:28:45,600 office that's you know the starting point. 498 00:28:45,600 --> 00:28:48,800 I also think you know, if you don't essentially pulling in 499 00:28:48,800 --> 00:28:52,200 somebody from your legal team, whose Is responsible for how 500 00:28:52,200 --> 00:28:55,900 those regulations affect your company is going to be key? 501 00:28:56,500 --> 00:28:58,600 Yeah, it's all agree. It's hard to be an expert in 502 00:28:58,600 --> 00:29:01,500 everything. Privacy is evolving so quickly 503 00:29:01,500 --> 00:29:06,100 and the methods with which to control that and the laws around 504 00:29:06,100 --> 00:29:08,500 the world are constantly changing seems like there's a 505 00:29:08,500 --> 00:29:12,100 new one popping up every six months or a year or so different 506 00:29:12,100 --> 00:29:16,100 countries. So it goes, I think for me, I 507 00:29:16,100 --> 00:29:20,100 think about it from a base use case perspective because this is 508 00:29:20,100 --> 00:29:22,900 like a Not that. I think I hear a lot is, you 509 00:29:22,900 --> 00:29:25,100 know, how we're going to manage all these different privacy 510 00:29:25,100 --> 00:29:28,600 regulations. And my general guidance is, 511 00:29:28,600 --> 00:29:31,300 they're all pretty similar. It's really about making sure 512 00:29:31,300 --> 00:29:32,800 you have the appropriate audit Trail. 513 00:29:33,100 --> 00:29:35,900 You've got the appropriate, you know, controls to be able to 514 00:29:36,400 --> 00:29:41,100 remove, or, you know, or obfuscate data based on the 515 00:29:41,100 --> 00:29:42,200 user. Those sorts of things. 516 00:29:42,900 --> 00:29:46,100 If you can do those basic things, chances are, you're 517 00:29:46,100 --> 00:29:50,100 probably in a much better position to comply with 518 00:29:50,100 --> 00:29:53,000 whatever. Privacy regulations come up, and 519 00:29:53,000 --> 00:29:57,700 those are sort of like base, you know, Plumbing essentially, from 520 00:29:57,700 --> 00:30:00,400 add any perspective. No, those are great points. 521 00:30:01,100 --> 00:30:02,700 All right, why don't you? Go ahead and wrap it up for this 522 00:30:02,700 --> 00:30:06,000 week. Thanks to Joe, Andrew Nigel. 523 00:30:06,000 --> 00:30:09,700 And and a few others who said two questions in before we go. 524 00:30:09,900 --> 00:30:13,300 I Jim I know that you I just moved, I think you're looking at 525 00:30:13,300 --> 00:30:17,100 moving soon and we're going to go positive this week because I 526 00:30:17,108 --> 00:30:20,000 think when people think about moving they think of ways I do 527 00:30:20,000 --> 00:30:22,100 it maybe. Hassles that go on with it. 528 00:30:22,100 --> 00:30:24,200 Right? You know, it moving stinks or 529 00:30:24,500 --> 00:30:27,200 you know, whatever maybe. But what's your favorite thing 530 00:30:27,400 --> 00:30:29,800 about moving everything about moving. 531 00:30:29,800 --> 00:30:31,700 It was top views. I'm one of those people who 532 00:30:32,300 --> 00:30:38,100 might my general belief is that? We can all agree that moving is 533 00:30:38,100 --> 00:30:43,000 being the neck are. So yeah, I could easily get 534 00:30:43,000 --> 00:30:47,700 dragged into that. That - but I think if you think 535 00:30:47,700 --> 00:30:51,900 about Moving from the standpoint, not the the act of 536 00:30:51,900 --> 00:30:55,500 moving, because the act of moving, I don't think, I think 537 00:30:55,500 --> 00:30:58,100 you have to be a sadist to think that's fine. 538 00:30:59,000 --> 00:31:02,600 But if you think about the end product of moving, it's like 539 00:31:02,600 --> 00:31:05,800 you're moving. Hopefully to have a better life 540 00:31:06,200 --> 00:31:10,200 and I'm thinking, you know, with my move like the company that 541 00:31:10,300 --> 00:31:14,300 does my trash pick up some weeks, they just don't show up. 542 00:31:14,400 --> 00:31:17,200 And so I have a trash can that's like overflowing with trash from 543 00:31:17,500 --> 00:31:19,000 really hoping that that's not going. 544 00:31:19,200 --> 00:31:24,000 Happen anymore. My internet my Wi-Fi, you know, 545 00:31:24,000 --> 00:31:28,600 good once a month I'll just be garbage for an entire day and 546 00:31:28,600 --> 00:31:33,300 it's really hard to do customer calls and things like that when 547 00:31:33,300 --> 00:31:37,500 your Wi-Fi is just going up and down all day, so hopefully my 548 00:31:37,500 --> 00:31:39,400 Wi-Fi. Provider will be better. 549 00:31:39,900 --> 00:31:43,700 And I, you know, when I think about that I'm like, I know 550 00:31:43,700 --> 00:31:46,200 people like you've gotta live in the moment. 551 00:31:46,400 --> 00:31:50,000 I've been hearing this advice on my life and I I think it's good 552 00:31:50,000 --> 00:31:52,900 advice because you don't, otherwise, you'd like just B's 553 00:31:52,900 --> 00:31:55,200 by you. But when you're in these times, 554 00:31:55,200 --> 00:31:59,300 where it's like, time to hunker down, just get stuff done, and 555 00:31:59,300 --> 00:32:01,900 maybe your circumstances aren't that. 556 00:32:01,900 --> 00:32:03,400 Great. Like you're in the middle of a 557 00:32:03,400 --> 00:32:06,800 move or, you know, whatever reason. 558 00:32:08,100 --> 00:32:12,100 Don't live in the moment, living like this picture of the future 559 00:32:12,100 --> 00:32:16,300 of where you're heading. And if you're not happy with 560 00:32:16,300 --> 00:32:20,400 where you are, don't fixate on the fact that you're not happy 561 00:32:20,400 --> 00:32:22,500 where you are think about where you're going. 562 00:32:22,900 --> 00:32:26,500 And so that's what I also like about movie is like isn't a 563 00:32:26,500 --> 00:32:31,000 picture of like, where I'm going is going to be better and I can 564 00:32:31,000 --> 00:32:35,200 go through kind of those hard times to get to that that better 565 00:32:35,200 --> 00:32:37,600 state. Sounds to me like you're full of 566 00:32:37,600 --> 00:32:42,400 Hope when you're moving hope for better things that I think 567 00:32:42,400 --> 00:32:45,500 that's a good outlook. I think for me, I think the best 568 00:32:45,500 --> 00:32:48,800 thing is it's a good opportunity to like clean house. 569 00:32:48,900 --> 00:32:52,100 Get rid of drawers, full of crap that you don't need. 570 00:32:52,200 --> 00:32:53,200 You know, everybody think everybody. 571 00:32:53,200 --> 00:32:57,900 This point has like that box of cables that they've stored, the 572 00:32:57,900 --> 00:33:02,200 like, oh, here's my, you know, USB type B cable from like 20 573 00:33:02,200 --> 00:33:04,400 years ago. Well, maybe I might need that if 574 00:33:04,400 --> 00:33:07,800 it's been in a box for 20 years, Or five years or whatever it is 575 00:33:07,800 --> 00:33:09,600 you probably don't need it. Probably a good idea to like 576 00:33:09,600 --> 00:33:12,000 Purge or recycle you know, some of that stuff. 577 00:33:12,000 --> 00:33:15,700 So I certainly did that. I cleaned, I cleaned the major 578 00:33:15,700 --> 00:33:18,800 house when I moved. Like I just had you know, 579 00:33:19,000 --> 00:33:22,900 Decades of just stuff as I can. I haven't used it. 580 00:33:23,000 --> 00:33:28,700 It's time to go and so I think I think that that that fret that 581 00:33:28,700 --> 00:33:32,100 helps with a fresh start to, it's like, okay we've we're not 582 00:33:32,100 --> 00:33:35,300 bringing that baggage literally, you know, with us to the new 583 00:33:35,300 --> 00:33:37,400 place. Is, you know, start with a 584 00:33:37,400 --> 00:33:39,000 little bit more of a clean slate, which is always kind of 585 00:33:39,008 --> 00:33:40,900 cool. I don't know about that man. 586 00:33:40,900 --> 00:33:44,900 I'd never through cables way and I've had so, especially plugs. 587 00:33:45,200 --> 00:33:49,000 So if you a plug that in the other end has some kind of 588 00:33:49,000 --> 00:33:51,900 random connection. You just never know when that's 589 00:33:51,900 --> 00:33:54,800 going to come in handy. Yeah, that's true. 590 00:33:55,200 --> 00:33:57,000 I, you know, I just, I bit the bullet. 591 00:33:57,000 --> 00:33:59,700 It was just kind of, like, I had so many cables. 592 00:33:59,700 --> 00:34:01,500 It's like, okay, well, maybe I'll use that. 593 00:34:01,800 --> 00:34:04,300 And I downside integrator, get rid of them all. 594 00:34:04,400 --> 00:34:07,600 So now I have like, Box with cables. 595 00:34:07,600 --> 00:34:12,300 I have a box with like power related items but not only have 596 00:34:12,300 --> 00:34:15,300 one box of each instead of like multiple. 597 00:34:15,300 --> 00:34:19,600 So I feel like I made progress and, you know, now I'm starting 598 00:34:19,600 --> 00:34:22,100 to pull some that stuff out and kind of redeploy. 599 00:34:22,199 --> 00:34:24,100 You know how things are in the new house we got. 600 00:34:24,100 --> 00:34:26,800 So I like that and you actually know where it is now. 601 00:34:27,800 --> 00:34:29,600 Yeah. Try to be a little more 602 00:34:29,600 --> 00:34:31,800 organized with some. That stuff was good. 603 00:34:31,800 --> 00:34:33,500 It was good opportunity to like, okay. 604 00:34:34,199 --> 00:34:36,900 You know, you start, I still have a junk drawer. 605 00:34:36,900 --> 00:34:38,800 So of course, you know, it's like my odds and ends everything 606 00:34:38,800 --> 00:34:40,500 goes in there. But try to be a little more 607 00:34:40,500 --> 00:34:43,000 consistent with what I'm doing with other stuff but I'm still 608 00:34:43,000 --> 00:34:45,500 working on my office and the new place I haven't been home much 609 00:34:46,199 --> 00:34:47,900 for the last few weeks since we moved because I've been on the 610 00:34:47,900 --> 00:34:52,100 road as I come to you live from Racine Wisconsin as I record 611 00:34:52,100 --> 00:34:56,000 this in a hotel. So I'm looking forward to having 612 00:34:56,000 --> 00:34:59,700 a couple days at home at some point till today to work on what 613 00:34:59,700 --> 00:35:06,100 is your Racine Wisconsin known for Well, let's see Frank Lloyd 614 00:35:06,100 --> 00:35:07,900 Wright. Probably, because this is where 615 00:35:07,900 --> 00:35:11,900 lots of his architecture resides from homes. 616 00:35:11,900 --> 00:35:16,900 To SC Johnson, has their headquarters here, they have the 617 00:35:16,900 --> 00:35:19,000 research Tower, that's part of their property. 618 00:35:19,000 --> 00:35:21,100 They also have the administrative building that 619 00:35:21,100 --> 00:35:24,100 has, if the building that has what they call it, the called 620 00:35:24,100 --> 00:35:29,800 the water lilies where it is like these essentially spires 621 00:35:29,800 --> 00:35:32,700 that are inside their one of their offices. 622 00:35:33,600 --> 00:35:39,000 So there's that Kringle which is like a pastry up here. 623 00:35:39,000 --> 00:35:43,100 It's kind of similar to like a Danish is very popular around 624 00:35:43,100 --> 00:35:45,300 here. I'd never heard of it until I 625 00:35:45,300 --> 00:35:48,000 started coming here with some regularity, but I think those 626 00:35:48,000 --> 00:35:50,500 are probably the two things that would be like Frank Lloyd, 627 00:35:50,500 --> 00:35:52,900 Wright, architecture and Kringle. 628 00:35:53,400 --> 00:35:56,200 And I'm sure my friends and Racine will probably tell me. 629 00:35:56,200 --> 00:35:57,800 There are things but those are things that I think. 630 00:35:58,700 --> 00:36:02,500 The Kragle thing reminded me of when we were in Buffalo, what 631 00:36:02,500 --> 00:36:07,300 was the famous meal that we had in Buffalo and buffalo Rochester 632 00:36:07,400 --> 00:36:11,900 of Rochester? Your top, the garbage plate then 633 00:36:11,900 --> 00:36:14,900 we do an episode of the podcast called garbage Fleet. 634 00:36:15,700 --> 00:36:17,600 Yeah, we definitely got. I think it was like another 635 00:36:17,600 --> 00:36:19,900 odds-and-ends episode. It was a kind of like this. 636 00:36:19,900 --> 00:36:22,300 It was that I think I called it. Like, they're like the I am 637 00:36:22,300 --> 00:36:24,100 garbage plate or something that but yeah, it was something we 638 00:36:24,107 --> 00:36:26,200 did around right around the time but we were both of Rochester 639 00:36:26,200 --> 00:36:28,200 for so for people who don't know what the Garbage. 640 00:36:28,200 --> 00:36:32,500 Plate is just like whatever they have the kitchen could be french 641 00:36:32,500 --> 00:36:36,100 fries. Some meatloaf some whatever, 642 00:36:36,600 --> 00:36:39,000 throw it on the plate. Leftovers leftovers. 643 00:36:40,200 --> 00:36:44,800 I like what I have placed. Yeah, leftover pizza left over. 644 00:36:44,800 --> 00:36:48,200 Was that second day of lasagna is amazing know what it is about 645 00:36:48,200 --> 00:36:53,600 like that but it's good stuff. All right, we are way off topic 646 00:36:53,600 --> 00:36:55,700 but again let's go ahead and wrap things up. 647 00:36:55,700 --> 00:36:58,500 F, that's fine. This is the this is our Our time 648 00:36:58,500 --> 00:37:01,200 our fun time. Yeah, we'll go ahead and wrap it 649 00:37:01,207 --> 00:37:04,900 up for this week again will be at Gartner, so if you want to do 650 00:37:04,900 --> 00:37:07,600 the fist bump or maybe you know, help contribute or be part of 651 00:37:07,600 --> 00:37:08,900 the podcast. Jim. 652 00:37:08,900 --> 00:37:12,300 And I are planning on doing some live recording out there and 653 00:37:12,800 --> 00:37:14,900 kind of making plans, aren't that hit us up on LinkedIn. 654 00:37:15,500 --> 00:37:17,600 We're always happy to talk with folks. 655 00:37:17,600 --> 00:37:19,600 If you've got questions about different things or when our 656 00:37:19,600 --> 00:37:22,200 thoughts and opinions, you know, send them our way, we'll get em 657 00:37:22,200 --> 00:37:24,100 incorporated into the show at some point. 658 00:37:24,600 --> 00:37:29,100 And yeah, with that hit us on the web Denny at the center.com 659 00:37:29,500 --> 00:37:34,200 Twitter at idac podcast and thanks for listening and we'll 660 00:37:34,200 --> 00:37:35,700 talk with everyone in the next one. 661 00:37:39,800 --> 00:37:42,600 Thanks for listening to the identity at the center podcast. 662 00:37:42,700 --> 00:37:45,100 If you like what you heard, don't forget to subscribe and 663 00:37:45,100 --> 00:37:48,200 visit us on the web and identity at the center.com.