1
00:00:00,040 --> 00:00:03,960
The only reason financial 
services is doing it is because 

2
00:00:04,160 --> 00:00:06,280
they've regulators making them 
do that. 

3
00:00:06,520 --> 00:00:11,440
So 1, is that true? 
And you know, 2 like where is 

4
00:00:11,440 --> 00:00:13,880
the value? 
Is it just to be compliant with 

5
00:00:13,880 --> 00:00:16,239
regulation or is there something
more? 

6
00:00:16,520 --> 00:00:19,960
Really good question and I'm 
thinking now don't want to 

7
00:00:19,960 --> 00:00:23,320
answer it positive or the way I 
already feel. 

8
00:00:23,840 --> 00:00:27,520
Let's go positive first. 
So you are absolutely correct in

9
00:00:27,520 --> 00:00:30,480
terms of regulatory just 
environments, which has cost 

10
00:00:30,480 --> 00:00:33,960
multiple industries. 
There's a ton of value in use 

11
00:00:33,960 --> 00:00:37,280
access reviews because it is 
both a detective and really a 

12
00:00:37,280 --> 00:00:40,720
corrective type of control. 
The end of the day it's done to 

13
00:00:40,720 --> 00:00:43,560
say, hey, should Jeff and Jam 
still maintain this access? 

14
00:00:44,000 --> 00:00:48,280
And if they shouldn't let me 
create an action where I do an 

15
00:00:48,280 --> 00:00:51,280
attestation and say Nope, I want
them out and then some 

16
00:00:51,280 --> 00:00:54,720
technology, some tool goes and 
remove them from that access. 

17
00:00:55,400 --> 00:00:58,720
And for small and mid sized 
companies, it works really well 

18
00:00:59,160 --> 00:01:03,480
because there's not a lot of 
bloat in small and mid sized 

19
00:01:03,480 --> 00:01:06,520
businesses. 
The larger the company is, the 

20
00:01:06,520 --> 00:01:09,000
more job roles of companies are 
really strong. 

21
00:01:09,000 --> 00:01:12,720
When I say on our back, you know
Rd. based access control, the 

22
00:01:12,720 --> 00:01:17,800
more our back you use the larger
your access role environment is 

23
00:01:17,800 --> 00:01:21,240
going to be, the more access 
certification use access reviews

24
00:01:21,240 --> 00:01:25,560
you have. 
Once you hit that threshold, now

25
00:01:25,560 --> 00:01:28,200
it becomes more of. 
Is there value in this or is it 

26
00:01:28,200 --> 00:01:37,640
just a checkbox activity? 
This is identity at the center 

27
00:01:38,320 --> 00:01:41,400
if it has anything to do with 
IAM. 

28
00:01:41,400 --> 00:01:47,960
This is the go to podcast now 
your hosts Jim McDonald and Jeff

29
00:01:47,960 --> 00:01:55,680
Stedman. 
Welcome to the Identity at the 

30
00:01:55,680 --> 00:01:57,440
Center podcast. 
I'm Jeff, and that's Jim. 

31
00:01:57,440 --> 00:01:59,480
Hey, Jim. 
Hey, Jeff, how are you? 

32
00:01:59,760 --> 00:02:02,160
Oh, not so bad yourself. 
Doing good. 

33
00:02:02,400 --> 00:02:05,000
You know, obviously we always 
start every show off with 

34
00:02:05,000 --> 00:02:06,640
banter. 
So I was like, OK, what am I 

35
00:02:06,640 --> 00:02:07,880
going to hate you with this 
time? 

36
00:02:07,880 --> 00:02:11,920
And I was kind of thinking back 
to, you know, one of the areas 

37
00:02:11,920 --> 00:02:16,920
where I've really been wanting 
to put together an episode and 

38
00:02:17,080 --> 00:02:22,200
the topic is device identity. 
And So what I did this week on 

39
00:02:22,200 --> 00:02:28,080
Monday was I launched a, a poll 
question on LinkedIn. 

40
00:02:28,240 --> 00:02:33,960
So it was in your mind is device
identity the discipline focused 

41
00:02:33,960 --> 00:02:35,760
on? 
And then I put a couple of 

42
00:02:35,760 --> 00:02:40,320
options like a device, a 
device's role in authentication,

43
00:02:40,720 --> 00:02:44,880
the accounts local to a device, 
both or something else. 

44
00:02:45,560 --> 00:02:49,880
And it got 55 responses, they 
got 3 reactions. 

45
00:02:49,880 --> 00:02:55,240
So basically 3 thumbs up and 
they got over 1200 impressions. 

46
00:02:56,040 --> 00:02:59,800
I'm wondering what it was about 
how I put that poll question 

47
00:02:59,800 --> 00:03:04,400
together that didn't make it 
very popular to respond to do. 

48
00:03:04,680 --> 00:03:07,600
You think, did I respond to it? 
I feel I know I saw it and then 

49
00:03:07,600 --> 00:03:09,840
I don't remember if I clicked my
answer or not. 

50
00:03:10,760 --> 00:03:12,880
Well, I don't know. 
I don't know if you did. 

51
00:03:13,120 --> 00:03:15,640
I don't have that data point. 
We'll just say I did because I'm

52
00:03:15,640 --> 00:03:18,480
a, I'm a, I'm a good, you know, 
partner in crime on this type of

53
00:03:18,480 --> 00:03:20,000
stuff. 
Yeah, yeah. 

54
00:03:20,000 --> 00:03:26,520
So, you know, I think with the 
whole non human identity topic, 

55
00:03:26,520 --> 00:03:28,640
right, that's getting all the 
attention. 

56
00:03:28,920 --> 00:03:32,480
But then we talked about device 
identity a lot and you know, 

57
00:03:32,480 --> 00:03:37,400
like my perspective has been, I 
don't really think a device has 

58
00:03:37,400 --> 00:03:41,240
identity and I'm starting to 
change that opinion. 

59
00:03:41,240 --> 00:03:45,000
So I'm, I think within the whole
non human identity realm, you've

60
00:03:45,000 --> 00:03:50,160
got workload identities and then
you have device identities. 

61
00:03:50,520 --> 00:03:54,120
And really it's this whole, I 
think at the core of why a 

62
00:03:54,120 --> 00:03:58,680
device identity is even 
important is this whole shift of

63
00:03:59,000 --> 00:04:02,080
identity is at the center. 
Identity at the center, of 

64
00:04:02,080 --> 00:04:03,840
course, is the name of our 
podcast. 

65
00:04:04,080 --> 00:04:07,480
We could take full credit for 
that from, you know, six years 

66
00:04:07,480 --> 00:04:12,800
ago, but the idea that, you 
know, firewalls used to 

67
00:04:13,960 --> 00:04:17,720
basically say, all right, you 
can either come in or not come 

68
00:04:17,720 --> 00:04:21,760
in based on IP address and port 
and things like that. 

69
00:04:22,160 --> 00:04:26,520
And now they're getting smarter 
where, you know, they can 

70
00:04:26,520 --> 00:04:30,640
actually use authentication. 
And then when you think about 

71
00:04:30,640 --> 00:04:33,240
zero trust, you're not just 
talking about the firewall, but 

72
00:04:33,240 --> 00:04:36,760
you're talking about the 
infrastructure layers below the 

73
00:04:36,760 --> 00:04:39,760
firewall and you're talking 
about traversing from one 

74
00:04:39,760 --> 00:04:44,160
network segment to the other. 
And should you simply do that 

75
00:04:44,160 --> 00:04:49,400
based on IP address and port? 
Like, no, some devices and some 

76
00:04:49,400 --> 00:04:53,440
identities should have access to
certain network segments than 

77
00:04:53,440 --> 00:04:57,280
others. 
So to me, like there's where 

78
00:04:57,280 --> 00:05:02,200
we're kind of like circling in, 
but I'm still trying to wrap my 

79
00:05:02,200 --> 00:05:04,920
brain around this. 
And I would say basically the 

80
00:05:04,920 --> 00:05:10,280
community either, you know, is 
kind of like where I have been, 

81
00:05:10,280 --> 00:05:17,560
which is like, I don't even know
what that definition is, or you 

82
00:05:17,560 --> 00:05:20,800
know, there's a mix of answers. 
I think most people came to a 

83
00:05:20,800 --> 00:05:24,440
divisive role in authentication,
which kind of makes sense. 

84
00:05:25,920 --> 00:05:31,600
A few, only 5 people out of the 
55 said the accounts local to a 

85
00:05:31,600 --> 00:05:36,880
device, which I think is this 
non human identity piece like 

86
00:05:36,880 --> 00:05:40,920
25% said something else. 
So anyway, you know, I think 

87
00:05:40,920 --> 00:05:44,840
that there's confusion on the 
topic out there and what I want 

88
00:05:44,840 --> 00:05:50,000
to do is have some podcast 
episodes where we talk about 

89
00:05:50,000 --> 00:05:55,920
this and kind of start to solve 
or at least put an answer behind

90
00:05:55,920 --> 00:05:57,320
it. 
The official identity at the 

91
00:05:57,320 --> 00:06:01,000
center answer behind What is the
vice identity? 

92
00:06:01,840 --> 00:06:03,840
Got it. 
Well, I just looked it up and I 

93
00:06:03,840 --> 00:06:05,440
didn't vote, but I just voted 
now. 

94
00:06:05,440 --> 00:06:08,840
And I think it, I, I tend to 
think of device identity as the 

95
00:06:08,840 --> 00:06:11,800
device's role in authentication 
because the other options were 

96
00:06:11,960 --> 00:06:14,440
the accounts local to a device. 
I feel like that's more like 

97
00:06:15,280 --> 00:06:18,120
local, local account management 
or something like that. 

98
00:06:18,280 --> 00:06:21,440
But I think this is an area 
where context matters maybe and 

99
00:06:21,440 --> 00:06:24,440
who you're talking to, because 
maybe I'm approaching, OK, well,

100
00:06:24,440 --> 00:06:26,360
that's what makes sense to me 
from authentication standpoint. 

101
00:06:26,400 --> 00:06:29,520
You know, while somebody who 
maybe does like, you know, MDM 

102
00:06:29,520 --> 00:06:32,840
work all the time or, you know, 
endpoint management might be 

103
00:06:32,840 --> 00:06:35,000
thinking of a different way. 
I mean, IM community is really 

104
00:06:35,000 --> 00:06:38,000
good at having multiple 
definitions for the same thing. 

105
00:06:38,520 --> 00:06:41,720
So you kind of have to know who 
you're talking to and making 

106
00:06:41,720 --> 00:06:43,960
sure that you're communicating 
effectively to make sure you're 

107
00:06:43,960 --> 00:06:46,720
on the same page. 
That's, you know, I don't want 

108
00:06:46,720 --> 00:06:50,760
to one up you man, but you know,
1000, you know, impressions. 

109
00:06:51,960 --> 00:06:54,480
I had 5000 on when I asked this 
week. 

110
00:06:54,960 --> 00:06:59,040
I got a lot of really good 
answers to a question that I 

111
00:06:59,040 --> 00:07:03,000
posed on LinkedIn and I got to 
tell you that I am brain trusts.

112
00:07:03,000 --> 00:07:06,240
The hive mind of people on 
LinkedIn came through. 

113
00:07:06,240 --> 00:07:10,880
I was asking a relatively vague 
question around device identity 

114
00:07:10,880 --> 00:07:13,880
essentially. 
So this idea of tap and go, but 

115
00:07:13,880 --> 00:07:17,440
without the tap part, almost 
kind of like an ultra wide band 

116
00:07:17,440 --> 00:07:19,960
key or some sort of proximity 
authentication. 

117
00:07:20,600 --> 00:07:23,880
The challenge being what if you 
have multiple people in the same

118
00:07:23,880 --> 00:07:25,480
room? 
How do you identify the right 

119
00:07:25,480 --> 00:07:30,480
person as part of that? 
I gotta tell you, after 5300 

120
00:07:30,480 --> 00:07:33,920
impressions and a whole bunch of
views and like 30 or some 40 

121
00:07:33,920 --> 00:07:37,040
comments so far and counting, I 
had so many good people like 

122
00:07:37,040 --> 00:07:38,600
reach out, put their thoughts 
into it. 

123
00:07:38,600 --> 00:07:41,200
So there's no way I can reach 
out to everybody and thank them.

124
00:07:41,200 --> 00:07:43,280
So I'm just going to like as 
many comments as I can. 

125
00:07:43,280 --> 00:07:46,000
But if you're listening to this 
and you posted, thank you so 

126
00:07:46,000 --> 00:07:48,400
much. 
If you reached out to me on D, 

127
00:07:48,400 --> 00:07:50,760
you know, DMS or whatever, maybe
I know I've got a couple 

128
00:07:50,760 --> 00:07:52,480
meetings already set for next 
week to kind of talk through 

129
00:07:52,480 --> 00:07:55,680
options, but it's something 
that's, you know, it's called 

130
00:07:55,680 --> 00:07:58,000
like AI don't call it a pet 
project, but it's something that

131
00:07:58,000 --> 00:08:00,080
I've been thinking about. 
It was like, OK, is there an 

132
00:08:00,080 --> 00:08:07,680
option in this space where tap 
to go can be just go or be and 

133
00:08:07,680 --> 00:08:11,680
go or something like that? 
So shout out to the I am experts

134
00:08:11,680 --> 00:08:14,400
on LinkedIn for, you know, for 
taking a look at that and taking

135
00:08:14,400 --> 00:08:16,160
the time to to respond. 
So I appreciate that. 

136
00:08:16,680 --> 00:08:19,800
I think LinkedIn, like any 
social media platform, has 

137
00:08:19,800 --> 00:08:23,560
algorithms, right? 
So you posted that you started 

138
00:08:23,560 --> 00:08:26,880
getting comments. 
LinkedIn picked up, hey, this is

139
00:08:26,880 --> 00:08:30,360
a really popular thread. 
We're going to show it to more 

140
00:08:30,360 --> 00:08:32,760
people. 
More people see a more people 

141
00:08:32,760 --> 00:08:37,600
comment becomes viral. 
Obviously I posted mine my poll 

142
00:08:37,600 --> 00:08:40,159
in it, but was not a very 
popular topic. 

143
00:08:40,320 --> 00:08:45,040
So maybe we should have a bunch 
of we should not have a bunch of

144
00:08:45,040 --> 00:08:48,040
episodes on this. 
But I still think it's something

145
00:08:48,040 --> 00:08:51,120
that we need some clarity 
around. 

146
00:08:51,120 --> 00:08:54,520
But maybe we should have 
something on top and go. 

147
00:08:55,240 --> 00:08:56,920
Yeah. 
Well, I mean, I don't, I don't 

148
00:08:56,920 --> 00:08:59,680
know what's there yet and what's
realistic because I think some 

149
00:08:59,680 --> 00:09:02,640
of the caveats I throughout were
like, OK, not proprietary, give 

150
00:09:02,640 --> 00:09:04,240
me something that's built off 
open standards. 

151
00:09:04,240 --> 00:09:06,640
You know, maybe it's something 
that we can use Fido 

152
00:09:06,800 --> 00:09:08,640
authentication for. 
Maybe it's something already 

153
00:09:08,640 --> 00:09:11,760
exists elsewhere, SAML open ID 
and it's just putting the pieces

154
00:09:11,760 --> 00:09:16,200
together. 
But yeah, I mean, this is the 

155
00:09:16,200 --> 00:09:17,400
great part of running this 
podcast. 

156
00:09:17,400 --> 00:09:19,040
Like I don't have valid answers.
You don't have answers. 

157
00:09:19,040 --> 00:09:21,480
Let's find smart people who do 
and get them on and, and ask 

158
00:09:21,480 --> 00:09:23,200
them about it because I'm sure 
other people have, you know, 

159
00:09:23,200 --> 00:09:26,640
somewhere or questions or, or 
things that they can contribute 

160
00:09:26,640 --> 00:09:28,920
to. 
So it's not a, it's, it's not a 

161
00:09:28,920 --> 00:09:30,640
race. 
I, I'm not, you know, it's, it's

162
00:09:30,640 --> 00:09:32,480
not that I got five times as 
many impressions of you. 

163
00:09:32,480 --> 00:09:34,920
That's not what it's about, Jim.
I've only said it like five 

164
00:09:34,920 --> 00:09:37,440
times. 
Hey, by the way, I did one post 

165
00:09:37,440 --> 00:09:39,600
one time and it got over 10,000.
That's. 

166
00:09:39,600 --> 00:09:42,280
Great, I, I, I only, I only 
bring it up because like I've 

167
00:09:42,280 --> 00:09:44,280
never, I don't think I've ever 
had a post that had that much 

168
00:09:44,280 --> 00:09:45,920
traction. 
Like even when I do the podcast 

169
00:09:45,920 --> 00:09:48,480
weekly that's, you know, maybe a
couple 1000 something like that.

170
00:09:48,480 --> 00:09:50,480
That's just people, you know, 
checking out our new show. 

171
00:09:50,480 --> 00:09:55,440
So for whatever reason, this 
idea of non human identity and 

172
00:09:55,960 --> 00:09:59,160
password, more user friendly, 
password less right, 

173
00:09:59,320 --> 00:10:02,080
frictionless or friction, less 
friction I should say, from 

174
00:10:02,080 --> 00:10:03,840
authentication seems to strike a
chord. 

175
00:10:04,360 --> 00:10:07,680
And I'm wondering if we can I, I
let's put something up around 

176
00:10:07,680 --> 00:10:08,600
that. 
I think we should just show 

177
00:10:08,600 --> 00:10:10,000
about it. 
Absolutely. 

178
00:10:10,000 --> 00:10:14,560
So hey, if anybody's listening 
who has a strong opinion, vendor

179
00:10:14,560 --> 00:10:19,880
agnostic, strong opinion, reach 
out to us questions at idac.com.

180
00:10:20,360 --> 00:10:24,160
It'll get to Jeff and I and 
we'll try to do something. 

181
00:10:24,560 --> 00:10:26,640
Or if you're a vendor with a 
strong opinion, come on, we're 

182
00:10:26,640 --> 00:10:28,960
on a sponsored episode and we'll
get your, we'll ask you 

183
00:10:28,960 --> 00:10:30,000
questions about it and get out 
there. 

184
00:10:30,000 --> 00:10:33,640
So absolutely, yeah, we got a 
couple conferences that we're 

185
00:10:33,640 --> 00:10:36,320
going to be at later this year. 
One that we're not going to be 

186
00:10:36,320 --> 00:10:39,240
at, but we do have a discount 
code for is the Gartner IM 

187
00:10:39,240 --> 00:10:42,720
Summit taking place in London 
this March 24th and 25th. 

188
00:10:43,200 --> 00:10:48,400
If you use the code ID AC425 you
save and I'm not sure if it's 

189
00:10:48,400 --> 00:10:55,120
€425 or pounds, you will save 
425 of some currency for that 

190
00:10:55,120 --> 00:10:57,320
region which is better than 
nothing for sure. 

191
00:10:57,320 --> 00:11:00,040
It might be rupees it. 
Could you know? 

192
00:11:00,080 --> 00:11:02,440
Who knows? 
Maybe it's, you know, League of 

193
00:11:02,440 --> 00:11:05,920
Legend gold coins. 
Who knows, You will say 425 of 

194
00:11:05,920 --> 00:11:08,640
those. 
It's not 425 bitcoins, I can 

195
00:11:08,640 --> 00:11:09,800
tell you that. 
No. 

196
00:11:09,960 --> 00:11:12,000
Yeah, if you got 425 bitcoins, 
you're probably doing right. 

197
00:11:13,000 --> 00:11:16,000
But that's a conference that has
been nice to have to extend out 

198
00:11:16,000 --> 00:11:18,000
a conference code for people to 
take advantage of. 

199
00:11:18,320 --> 00:11:20,920
I'll have it on our, it's 
already on our web page, 

200
00:11:20,920 --> 00:11:23,640
idacpodcast.com. 
I try to keep all of our current

201
00:11:23,640 --> 00:11:26,720
discount codes on that. 
So we've got the Gartner IM 

202
00:11:26,720 --> 00:11:29,080
Summit in London again, March 
24th and 25th. 

203
00:11:29,600 --> 00:11:31,680
One that you and I are very 
excited to go out, we've talked 

204
00:11:31,680 --> 00:11:34,360
about a couple Times Now at this
point is the European Identity 

205
00:11:34,360 --> 00:11:37,920
and Cloud Conference in Berlin, 
May 6th through 9th. 

206
00:11:38,400 --> 00:11:43,800
If you use the code ID AC25 MKO,
you get 25% off. 

207
00:11:44,400 --> 00:11:47,600
And so you and I are going to be
out in Berlin for a week 

208
00:11:47,600 --> 00:11:50,000
roughly. 
I think we're putting together 

209
00:11:50,000 --> 00:11:53,120
what some podcasts might look 
like and hopefully we even have 

210
00:11:53,120 --> 00:11:55,080
time to actually attend the 
conference and not just be in 

211
00:11:55,080 --> 00:11:57,520
recording room the whole time. 
Yeah, it's going to be so 

212
00:11:57,520 --> 00:11:59,280
exciting. 
I mean, I've never been to 

213
00:11:59,280 --> 00:12:03,920
Berlin for great things about 
the city and I've heard great 

214
00:12:03,920 --> 00:12:05,920
things about this conference. 
Heard that. 

215
00:12:05,920 --> 00:12:10,600
It's like information you know 
will be coming out of your ears 

216
00:12:10,600 --> 00:12:14,520
by the end. 
And I can say the organizers, 

217
00:12:14,720 --> 00:12:18,360
obviously, we've had Martin on 
the show, He's had us working 

218
00:12:18,360 --> 00:12:23,840
with this conference team. 
Marina has been super fantastic 

219
00:12:23,840 --> 00:12:26,880
about, you know, helping us 
coordinate our activities while 

220
00:12:26,880 --> 00:12:29,080
we're there. 
So yeah, we're going to record a

221
00:12:29,080 --> 00:12:32,600
few podcasts on site and like 
you said, get to enjoy the 

222
00:12:32,600 --> 00:12:35,280
conference a little bit. 
So hopefully we'll get to meet a

223
00:12:35,280 --> 00:12:37,360
lot of you there. 
And the conference code, 

224
00:12:38,160 --> 00:12:40,960
discount code will help you save
a couple bucks. 

225
00:12:41,360 --> 00:12:43,800
Yeah. 
And then hot off the presses, we

226
00:12:43,800 --> 00:12:48,120
have Ideniverse 2025 that is in 
Las Vegas, so June 3rd to the 

227
00:12:48,120 --> 00:12:52,360
6th. 
If you use the code IDV 25-I D 

228
00:12:52,360 --> 00:12:55,760
AC25, you get 25% off. 
I know that's a mouthful. 

229
00:12:55,760 --> 00:12:57,480
Again, the links will be in our 
show notes. 

230
00:12:57,480 --> 00:13:00,120
They'll be on our website and 
you can check it out there. 

231
00:13:00,120 --> 00:13:01,680
But that's another one we're 
looking forward to. 

232
00:13:02,040 --> 00:13:04,480
We've got some exciting plans 
that we probably shouldn't 

233
00:13:04,480 --> 00:13:08,320
announce quite yet until we have
things kind of sign sealed and 

234
00:13:08,320 --> 00:13:10,920
figured out and, and well say 
delivered, but planned and ready

235
00:13:10,920 --> 00:13:16,200
to go. 
But if you like prior conference

236
00:13:16,200 --> 00:13:19,360
activities that we have done, we
may be doing something similar 

237
00:13:19,360 --> 00:13:21,720
at ideniverse. 
Is that vague enough, Jim? 

238
00:13:23,720 --> 00:13:25,600
Yeah, I don't know. 
Anybody's going to figure it out

239
00:13:25,600 --> 00:13:28,720
based on that? 
But two fives wild. 

240
00:13:28,720 --> 00:13:37,400
So that 25% off for ideniverse 
25 IDV 25 dash IDAC 25 code. 

241
00:13:38,160 --> 00:13:42,440
I mean, look, it's if you, if 
you can get to a conference this

242
00:13:42,440 --> 00:13:48,360
year, if you're US based, do it.
It's a fun conference too. 

243
00:13:48,440 --> 00:13:51,000
There's a lot of really smart 
people that'll be there and you 

244
00:13:51,000 --> 00:13:52,760
learn something. 
So I'm a fan of it. 

245
00:13:52,800 --> 00:13:54,920
Obviously, hats off to them and 
thanks for them for their 

246
00:13:54,920 --> 00:13:57,800
partnership on it. 
All right, why don't we turn to 

247
00:13:57,800 --> 00:14:00,000
our guest because he's been 
patiently waiting in the wings 

248
00:14:00,000 --> 00:14:03,000
here for wow, over 10 minutes. 
I promised 5 to 10 minutes. 

249
00:14:03,000 --> 00:14:05,120
Over at 12 minutes. 
Let me welcome to the show, 

250
00:14:05,120 --> 00:14:07,720
Steven Washington. 
He's the head of IAM at Discover

251
00:14:07,720 --> 00:14:09,240
Financial. 
Welcome, Steven. 

252
00:14:10,280 --> 00:14:12,400
Hey Jeff, Jim, pleasure to be 
here. 

253
00:14:12,800 --> 00:14:15,400
Looking forward to to a 
wonderful show you guys have. 

254
00:14:16,120 --> 00:14:17,560
Well, thanks so much for taking 
the time. 

255
00:14:17,600 --> 00:14:20,960
And is this your first time 
being on the show and hopefully 

256
00:14:20,960 --> 00:14:22,440
not the last. 
We'll find out at the end if you

257
00:14:22,440 --> 00:14:25,360
still like us or not. 
But tell us about your I AM 

258
00:14:25,360 --> 00:14:27,840
Orange story. 
How did you get started in I Am?

259
00:14:27,840 --> 00:14:30,600
Is it something that you chose 
or did it choose you? 

260
00:14:32,000 --> 00:14:34,880
It shows me, I went to college, 
I got my degree in computer 

261
00:14:34,880 --> 00:14:36,880
engineering. 
I wanted to be the best Java 

262
00:14:36,880 --> 00:14:40,360
program in the world. 
I'm like, yes, go Java 2, Struts

263
00:14:40,400 --> 00:14:42,800
all the way. 
My first job out of college. 

264
00:14:42,800 --> 00:14:46,040
And they said, yeah, you going 
to start managing, you know, web

265
00:14:46,040 --> 00:14:48,680
service like, OK. 
And then they said you need to 

266
00:14:48,680 --> 00:14:52,000
manage LDAP directories like 
LDAP. 

267
00:14:52,000 --> 00:14:55,920
What is a LDAP? 
And until this day, you know, I 

268
00:14:56,040 --> 00:15:01,240
I realized how the godfathers of
I am basically was Novell, you 

269
00:15:01,360 --> 00:15:06,120
know audio dev directories and I
still use it's called LBE dot 

270
00:15:06,120 --> 00:15:10,200
jar is why it was the greatest 
LDAP browser utility ever 

271
00:15:10,200 --> 00:15:14,640
created as I started using it in
2001 and I still have it on my 

272
00:15:14,640 --> 00:15:18,720
computer today. 
It can do wonders and it's a 25 

273
00:15:18,720 --> 00:15:22,720
plus year old Java Java. 
So I'm not familiar with this. 

274
00:15:23,400 --> 00:15:26,640
I guess what makes it timeless 
in your mind that it's held the 

275
00:15:26,640 --> 00:15:30,800
test of 25 years on your? 
And about two, about 2010 I 

276
00:15:30,800 --> 00:15:34,920
think Soft Terra must have found
no way to take it because they 

277
00:15:34,920 --> 00:15:37,120
had the same exact interface. 
It was just modern. 

278
00:15:37,640 --> 00:15:41,880
But the thing about it is you 
was able to use every feature 

279
00:15:41,880 --> 00:15:45,520
possible in terms of 
certificates, you know, and do 

280
00:15:45,520 --> 00:15:49,040
things that you couldn't do with
modern security controls. 

281
00:15:49,280 --> 00:15:53,120
So I was able to connect to 
almost any Active Directory 

282
00:15:53,120 --> 00:15:56,960
domain, you know, Oracle 
directory, I mean, almost 

283
00:15:56,960 --> 00:15:58,160
anything. 
And then I love virtual 

284
00:15:58,160 --> 00:16:00,760
directories. 
So I was able to actually use it

285
00:16:01,120 --> 00:16:04,200
and kind of play around with, 
you know, multiple directories 

286
00:16:04,200 --> 00:16:07,560
or through one proxy, you know, 
way back in the early 2000s. 

287
00:16:09,040 --> 00:16:10,520
I remember Softerra, that was 
the. 

288
00:16:10,520 --> 00:16:13,120
I used their LDAP browser as 
well, but probably not to the 

289
00:16:13,120 --> 00:16:15,880
level you were. 
I was looking at maybe 1 or 280 

290
00:16:15,880 --> 00:16:18,760
domains and then I think I was 
using it all for. 

291
00:16:18,760 --> 00:16:22,600
Also maybe some sequel stuff. 
I don't remember, but I was 

292
00:16:22,600 --> 00:16:24,480
definitely not a pro with it. 
But you mentioned the word 

293
00:16:24,480 --> 00:16:25,840
software. 
I was like, oh, I just had a 

294
00:16:25,840 --> 00:16:28,040
flashback. 
No. 

295
00:16:28,200 --> 00:16:30,920
And I mean that interface was 
exactly the same thing. 

296
00:16:31,240 --> 00:16:32,680
It's just that this was a matter
of fact. 

297
00:16:32,680 --> 00:16:35,520
It was Java Swing, you know, 
user interface. 

298
00:16:35,520 --> 00:16:40,200
So it was old school. 
So tell me about your role as 

299
00:16:40,200 --> 00:16:43,400
the head of IM at discover 
Financial. 

300
00:16:43,400 --> 00:16:45,640
What does that mean? 
You know, tell me, like, what 

301
00:16:45,640 --> 00:16:47,040
does your like day-to-day look 
like? 

302
00:16:48,920 --> 00:16:53,520
Managing the largest team in 
cybersecurity at Discover 

303
00:16:54,040 --> 00:16:59,720
because as you all know well, I 
am has the most challenges and 

304
00:16:59,720 --> 00:17:03,080
also the most opportunities. 
But we are deployment and I tend

305
00:17:03,080 --> 00:17:06,400
to call I am cyber adjacent. 
Some people like it when I do, 

306
00:17:06,400 --> 00:17:10,200
some people don't, but I call it
cyber adjacent because identity 

307
00:17:10,200 --> 00:17:13,520
is really a combination of 
infrastructure, services, 

308
00:17:13,960 --> 00:17:18,520
cybersecurity and risk. 
GRC like risk management, it's a

309
00:17:18,520 --> 00:17:20,280
combination of both of all 
three. 

310
00:17:20,280 --> 00:17:25,119
So it is that it cannot fit in 
just one specific space, but 

311
00:17:25,119 --> 00:17:28,079
most times it's either 
infrastructure or cybersecurity 

312
00:17:28,480 --> 00:17:32,320
and that discover we are 
withstand cybersecurity so. 

313
00:17:32,320 --> 00:17:35,240
Cybersecurity adjacent? 
I guess I've always thought of 

314
00:17:35,240 --> 00:17:38,760
IM as in cybersecurity. 
What makes it adjacent for you? 

315
00:17:39,440 --> 00:17:44,360
So if you think about what the 
the major utilities, the Igas, 

316
00:17:44,360 --> 00:17:47,760
the IDM, the the vaulting 
solutions, they all are 

317
00:17:47,760 --> 00:17:50,680
basically shared services, which
means they have a large 

318
00:17:50,920 --> 00:17:52,760
component, which is 
infrastructure base. 

319
00:17:53,200 --> 00:17:56,000
And you think about it gives 
more focus on resiliency, 

320
00:17:56,320 --> 00:17:59,640
operational overhead, 
consumption, you know, and those

321
00:17:59,640 --> 00:18:01,640
are more infrastructure 
services. 

322
00:18:02,200 --> 00:18:03,840
When you think about 
cybersecurity, you're not 

323
00:18:03,840 --> 00:18:06,040
thinking about that. 
You're thinking about sometimes,

324
00:18:06,040 --> 00:18:08,520
you know, governance risk, 
thinking about, you know, 

325
00:18:08,760 --> 00:18:11,960
security incident, response to 
tech, you know, response. 

326
00:18:12,040 --> 00:18:15,080
Those are kind of the areas of 
cybersecurity that most people 

327
00:18:15,080 --> 00:18:17,640
think about. 
But identity is kind of like the

328
00:18:17,800 --> 00:18:20,280
that mixture of it has more 
products within it. 

329
00:18:20,640 --> 00:18:24,600
So managing a product life cycle
you are already doing more 

330
00:18:24,640 --> 00:18:27,720
infrastructure based services 
than strictly cyber. 

331
00:18:27,800 --> 00:18:30,400
I was looking through your 
LinkedIn profile, doing a little

332
00:18:30,400 --> 00:18:31,640
soothing and saying who is this 
guy? 

333
00:18:31,640 --> 00:18:34,080
Steven? 
I noticed you've spent some time

334
00:18:34,080 --> 00:18:36,080
consulting and we have a lot of 
consultants. 

335
00:18:36,080 --> 00:18:38,520
Jim and I are consultants 
ourselves, you know, that are 

336
00:18:38,520 --> 00:18:42,920
listening and I'm curious what 
are some of the things that 

337
00:18:42,920 --> 00:18:44,880
prepared you for your role? 
Because y'all still work at 

338
00:18:44,880 --> 00:18:47,520
Freddie Mac and you would 
discover now, but what are some 

339
00:18:47,520 --> 00:18:49,600
of the things that you did as a 
consultant that really kind of 

340
00:18:49,600 --> 00:18:52,880
prepared you for roles, we'll 
call it in industry, right? 

341
00:18:52,880 --> 00:18:54,760
Or civilian lifes maybe I might 
call it. 

342
00:18:55,680 --> 00:18:57,800
No, no, I have a really good 
story about that. 

343
00:18:57,800 --> 00:19:01,920
I actually went from engineer, 
developer, architect, but I 

344
00:19:01,920 --> 00:19:04,240
wanted to learn more about, you 
know, how to run a business. 

345
00:19:04,560 --> 00:19:08,720
So if you look at it, my pathway
went from big pharma, big 

346
00:19:08,720 --> 00:19:10,360
retail. 
Then I jumped to a startup. 

347
00:19:11,160 --> 00:19:14,760
After the startup, I spent a few
years there and I understood how

348
00:19:14,760 --> 00:19:16,760
to run a business when there's 
less than 10 employees. 

349
00:19:17,240 --> 00:19:19,760
You have to basically wear every
hat when there's less than 10 

350
00:19:19,760 --> 00:19:22,360
employees. 
But then I went to Deloitte 

351
00:19:22,360 --> 00:19:24,720
after that because I said, OK, I
know I don't run a business, I'm

352
00:19:24,720 --> 00:19:29,040
learning it, but how do I 
articulate what it is that we 

353
00:19:29,040 --> 00:19:31,200
need? 
Like, how do I get people to 

354
00:19:31,200 --> 00:19:34,040
yes? 
My biggest mantra is I'm going 

355
00:19:34,040 --> 00:19:36,680
to get you to yes. 
People say no by default. 

356
00:19:37,040 --> 00:19:41,320
So as a consultant, the job is 
to understand how to do 

357
00:19:41,320 --> 00:19:45,640
PowerPoints, how to do decks, 
and how to communicate the 

358
00:19:45,640 --> 00:19:48,560
vision, the operator model to 
the right audience. 

359
00:19:48,560 --> 00:19:51,400
That's the most important part 
is to the right audience. 

360
00:19:51,720 --> 00:19:54,640
And when you focus on that, you 
can basically sell anything. 

361
00:19:55,400 --> 00:20:00,960
And I leverage that because now 
in financial services, everyone 

362
00:20:00,960 --> 00:20:02,640
wants to say no. 
It's just, I mean, it's 

363
00:20:02,640 --> 00:20:05,480
corporate America. 
It's easier to say no than to 

364
00:20:05,480 --> 00:20:09,080
say yes, so. 
I kick them to to yes by doing 

365
00:20:09,080 --> 00:20:12,720
one thing. 
If you tell me no, I say why you

366
00:20:12,720 --> 00:20:16,480
give me data, I'll go back and 
use my consultant net and craft 

367
00:20:16,480 --> 00:20:19,360
another or a better story to 
come back to me and say, well, 

368
00:20:19,360 --> 00:20:23,320
you say no because of ABCI saw 
it for that and then here's more

369
00:20:23,320 --> 00:20:26,400
data. 
Now do you say yes and at some 

370
00:20:26,400 --> 00:20:29,280
point in time that iterative 
process, they are going to say 

371
00:20:29,280 --> 00:20:31,080
yes or say, Steven, get the hell
out of here. 

372
00:20:31,320 --> 00:20:33,640
So. 
Stop bothering me, Here you go. 

373
00:20:33,720 --> 00:20:37,960
Just get it done. 
One more question I want to ask 

374
00:20:37,960 --> 00:20:38,880
you. 
I know we're going to talk about

375
00:20:38,880 --> 00:20:41,600
like user access reviews and, 
and maybe get some of that, but 

376
00:20:42,040 --> 00:20:45,360
so there's a lot of people that 
I've known as wanting to get 

377
00:20:45,360 --> 00:20:47,920
into IAM. 
What would be a word of advice 

378
00:20:47,920 --> 00:20:52,280
that you have for people who are
looking to get into IAM as just 

379
00:20:52,280 --> 00:20:54,120
the start of their journey? 
Or maybe they're looking to 

380
00:20:54,120 --> 00:20:56,120
pivot into IAM from some other 
field? 

381
00:20:57,040 --> 00:20:59,000
That is one of my favorite 
questions, Jeff. 

382
00:20:59,640 --> 00:21:03,760
Let me tell you why is you can 
learn almost every other aspect 

383
00:21:03,760 --> 00:21:07,760
of cybersecurity through a 
class, through a course, through

384
00:21:07,760 --> 00:21:12,480
some training, but you cannot 
learn I am through a single 

385
00:21:12,480 --> 00:21:16,560
entity at all. 
You have to be broad in your 

386
00:21:16,560 --> 00:21:19,960
skills to do I am. 
You have to know a little bit 

387
00:21:19,960 --> 00:21:22,520
of, you know, operating systems,
you have to know about 

388
00:21:22,520 --> 00:21:25,360
directories, you have to know 
about networking, you have to 

389
00:21:25,360 --> 00:21:28,000
know about firewalls. 
I mean, especially today, 

390
00:21:28,000 --> 00:21:30,400
everything is cloud based. 
If you don't understand the 

391
00:21:30,400 --> 00:21:34,560
simple proxy, reverse proxy, how
to open up a point, you're not 

392
00:21:34,560 --> 00:21:37,920
going to do well here. 
Even things as simple as IDP 

393
00:21:37,920 --> 00:21:42,720
configurations now from cloud to
cloud, SAS to SAS, you have to 

394
00:21:42,720 --> 00:21:46,400
be well versed in everything. 
So one of my favorite sayings is

395
00:21:47,640 --> 00:21:51,400
Jack O or trades master of none,
but oftentimes better than a 

396
00:21:51,400 --> 00:21:55,680
master of one that that creates 
an iron professional. 

397
00:21:56,120 --> 00:21:59,360
You have to know a lot about a 
lot, but you don't got to be 

398
00:21:59,360 --> 00:22:03,320
super deep in any one thing to 
be amazing in this field. 

399
00:22:04,800 --> 00:22:08,760
Yeah, I really love that answer.
I think what I would add to it 

400
00:22:08,800 --> 00:22:12,560
is you mentioned a lot of the 
technical skills you need, but 

401
00:22:12,560 --> 00:22:14,600
you also need to have business 
skills. 

402
00:22:14,600 --> 00:22:19,520
You need to know things about 
human resources and how the 

403
00:22:19,520 --> 00:22:22,240
business works. 
You have to at least be geared 

404
00:22:22,240 --> 00:22:25,040
toward that to be really great 
as I am. 

405
00:22:26,400 --> 00:22:28,920
I also thought it was funny when
you're talking about consulting,

406
00:22:28,920 --> 00:22:31,840
you brought it back to how do 
you sell things? 

407
00:22:33,680 --> 00:22:37,920
But no, how do you sell an idea?
So that is pretty funny. 

408
00:22:38,120 --> 00:22:41,800
And as Jeff mentioned, I'm going
to drag you down the route of 

409
00:22:41,800 --> 00:22:44,800
talking about user access 
reviews. 

410
00:22:44,800 --> 00:22:49,640
But before that, when we're 
talking in the beginning of the 

411
00:22:49,640 --> 00:22:54,560
show about the idea around 
device identity, it almost 

412
00:22:54,560 --> 00:22:57,160
looked like you wanted to jump 
right into the conversation at 

413
00:22:57,160 --> 00:22:59,560
that point. 
So I was wondering, did I, did I

414
00:22:59,560 --> 00:23:02,400
see that right? 
And is there anything that you 

415
00:23:02,600 --> 00:23:05,720
you wanted to say or that you 
were chomping at the bit to say?

416
00:23:07,240 --> 00:23:11,400
Absolutely, I said this is their
show, so let me be quiet and 

417
00:23:11,400 --> 00:23:13,440
stay on mute until my time is 
up. 

418
00:23:13,720 --> 00:23:16,600
However, Matt Atkins, I'm going 
to have the floor. 

419
00:23:17,000 --> 00:23:20,000
I'll take it. 
But I think of device identity. 

420
00:23:20,000 --> 00:23:24,760
It's, it's so important that we 
think about every device we 

421
00:23:24,760 --> 00:23:26,720
have. 
I mean in my house alone, 

422
00:23:26,720 --> 00:23:30,640
there's probably 6-7 Alexis 810 
series. 

423
00:23:30,920 --> 00:23:34,360
I mean every device has some 
type of access management 

424
00:23:34,360 --> 00:23:36,480
component to it. 
But I like what you said Jeff, 

425
00:23:36,480 --> 00:23:39,000
about when you think of it, you 
think about the authentication 

426
00:23:39,000 --> 00:23:41,040
piece. 
Well, what folks don't realize 

427
00:23:41,040 --> 00:23:45,080
is every device is doing a form 
of authentication, a lot of it 

428
00:23:45,080 --> 00:23:49,160
sometimes anonymous, a lot of it
is some form of PKI, but is 

429
00:23:49,160 --> 00:23:52,760
doing something or phoning home.
And that's the part where it's 

430
00:23:52,760 --> 00:23:56,760
tricky because most, most cyber 
professionals don't even use 

431
00:23:56,760 --> 00:24:00,560
those, you know, home utilities,
like they say Alexa is disabled 

432
00:24:00,920 --> 00:24:03,040
anything else. 
But in general, Jim, I think 

433
00:24:03,040 --> 00:24:04,800
it's just device identity 
exists. 

434
00:24:05,080 --> 00:24:08,360
We need to find a way to 
actually manage the life cycle 

435
00:24:08,360 --> 00:24:11,640
just like we do human accounts 
and not human accounts, you 

436
00:24:11,640 --> 00:24:15,120
know, And it's only get to a 
point sooner than later where we

437
00:24:15,120 --> 00:24:18,040
just have objects, identity, 
objects. 

438
00:24:18,520 --> 00:24:21,800
Everything is looked at through 
the lens of identity. 

439
00:24:22,240 --> 00:24:25,680
And ironically, I'm going to use
your pun, but yes, identity is 

440
00:24:25,680 --> 00:24:28,360
at the center, the center of 
everything. 

441
00:24:28,360 --> 00:24:30,440
I mean, identity is the front 
door. 

442
00:24:30,640 --> 00:24:33,040
And what I say is to a house, 
identity is the front door. 

443
00:24:33,360 --> 00:24:37,480
But also when you go to each 
room, each lock on the door is 

444
00:24:37,480 --> 00:24:40,240
another layer of identity. 
And then over time we get to the

445
00:24:40,240 --> 00:24:43,640
point where as you in your 
kitchen and just hanging around,

446
00:24:43,640 --> 00:24:46,360
you would have something doing a
check on should you still be 

447
00:24:46,360 --> 00:24:48,400
here? 
And is it still your own, which 

448
00:24:48,400 --> 00:24:52,200
is a deeper layer of identity. 
So it's it's definitely at the 

449
00:24:52,200 --> 00:24:54,120
center. 
Yeah, it's crazy. 

450
00:24:54,120 --> 00:24:57,920
You hear identity is the new 
perimeter, then someone will say

451
00:24:57,920 --> 00:25:00,240
the next sentence. 
Identity is the center. 

452
00:25:00,240 --> 00:25:02,120
So it's like identity is 
everywhere. 

453
00:25:03,040 --> 00:25:05,840
Identity is the the whole kit 
and kaboodle. 

454
00:25:06,520 --> 00:25:08,720
This could have been that could 
have been the name of the 

455
00:25:08,720 --> 00:25:10,760
podcast. 
That's too long for that's too 

456
00:25:10,760 --> 00:25:13,360
long for a URL, so just keep it 
at IDAC podcast. 

457
00:25:13,480 --> 00:25:15,160
You can. 
You can use a TinyURL Jeff. 

458
00:25:15,160 --> 00:25:17,360
And you can use a TinyURL Sir. 
So. 

459
00:25:17,880 --> 00:25:20,080
Security people don't like tiny 
URLs because you don't know 

460
00:25:20,080 --> 00:25:22,040
where you're clicking on. 
We found that out early on where

461
00:25:22,040 --> 00:25:23,080
I was like, all right, we had to
think. 

462
00:25:23,080 --> 00:25:27,800
A sponsor gave us a TinyURL and 
I got so many emails about. 

463
00:25:27,800 --> 00:25:29,880
Secured. 
Yeah, you should not use tiny 

464
00:25:29,880 --> 00:25:32,040
URLs like I understand. 
I get it OK. 

465
00:25:32,440 --> 00:25:38,080
Yeah, OK, here's a QR code. 
So OK, let's talk about user 

466
00:25:38,080 --> 00:25:43,000
access reviews or what I've used
traditionally called 

467
00:25:43,960 --> 00:25:47,160
recertification. 
I don't know if you even use 

468
00:25:47,160 --> 00:25:51,600
that term, but you would user 
access reviews, you know, you 

469
00:25:51,600 --> 00:25:55,520
see them used a lot in financial
services and heavy heavily 

470
00:25:55,520 --> 00:26:02,080
regulated industries. 
I say 5-10 years ago outside of 

471
00:26:02,080 --> 00:26:07,480
heavily regulated industries, 
people question should I even do

472
00:26:07,480 --> 00:26:10,760
this thing right? 
The only reason financial 

473
00:26:10,760 --> 00:26:14,680
services is doing it is because 
they have regulators making them

474
00:26:14,680 --> 00:26:17,280
do that. 
So 1, is that true? 

475
00:26:17,640 --> 00:26:21,120
And you know 2 like where is the
value? 

476
00:26:21,280 --> 00:26:24,760
Is it just to be compliant with 
regulation or is there something

477
00:26:24,760 --> 00:26:28,120
more? 
We have a good question and I'm 

478
00:26:28,120 --> 00:26:32,960
thinking now don't want to 
answer it positive or the way I 

479
00:26:32,960 --> 00:26:35,280
already feel, let's go positive 
first. 

480
00:26:35,400 --> 00:26:38,920
So you are absolutely correct in
terms of regulatory just 

481
00:26:38,920 --> 00:26:41,680
environments which is course 
multiple industries. 

482
00:26:42,200 --> 00:26:45,520
There's a ton of value in use 
access reviews because it is 

483
00:26:45,520 --> 00:26:48,960
both a detective and really a 
corrective type of control. 

484
00:26:49,440 --> 00:26:52,480
The end of the day is done to 
say, hey, should Jeff and Jim 

485
00:26:52,480 --> 00:26:56,240
still maintain his access? 
And if they shouldn't let me 

486
00:26:56,240 --> 00:27:00,040
create an action where I do an 
attestation and say Nope, I want

487
00:27:00,040 --> 00:27:03,600
them out and then some 
technology, some tool goes and 

488
00:27:03,600 --> 00:27:07,240
remove them from that access. 
And for small and mid sized 

489
00:27:07,240 --> 00:27:10,920
companies, it works really well 
because there's not a lot of 

490
00:27:11,080 --> 00:27:13,720
bloat. 
And small and mid sized 

491
00:27:13,720 --> 00:27:18,240
businesses, the larger the 
company is, the more job roles 

492
00:27:18,240 --> 00:27:20,520
of companies are really strong. 
When I say on our back, you 

493
00:27:20,520 --> 00:27:25,320
know, Rd. based access control, 
the more our back you use, the 

494
00:27:25,320 --> 00:27:29,240
larger your access role 
environment is going to be, the 

495
00:27:29,240 --> 00:27:32,000
more access certification use 
access reviews you have. 

496
00:27:32,880 --> 00:27:37,520
Once you hit that threshold, now
it becomes more of is there 

497
00:27:37,520 --> 00:27:39,720
value in this or is it just a 
check box activity? 

498
00:27:40,120 --> 00:27:43,280
So I have a person who I have 
people in multiple companies 

499
00:27:43,640 --> 00:27:49,400
that they have to attest or 
certify over 1002 thousand 

500
00:27:49,400 --> 00:27:52,040
users. 
And sometimes it's twice a year,

501
00:27:52,160 --> 00:27:54,720
sometimes it's once a year, 
saying things like privilege 

502
00:27:54,720 --> 00:27:57,960
access, maybe every quarter, 
depending on the standards or 

503
00:27:57,960 --> 00:28:01,120
the requirements of the company.
When you have to do something 

504
00:28:01,120 --> 00:28:06,440
this frequently, if the user 
interface isn't smart, most 

505
00:28:06,440 --> 00:28:08,640
people tend to just do a check 
box activity. 

506
00:28:09,000 --> 00:28:12,040
They say, you know what, we just
got a blindly check it all 

507
00:28:12,040 --> 00:28:14,840
because I don't have the time, 
the bandwidth or the 

508
00:28:14,840 --> 00:28:18,400
understanding of what's needed. 
And when you think about that or

509
00:28:18,400 --> 00:28:20,800
kind of, you know, like 
traveling that out, if that's 

510
00:28:20,800 --> 00:28:25,320
being done, let's say 50% of the
time, where's their value in it?

511
00:28:25,640 --> 00:28:28,920
But their value does come from 
the auditors, the regulators, 

512
00:28:29,520 --> 00:28:32,400
because that's something that 
they can say, how do I trust 

513
00:28:32,760 --> 00:28:36,200
that you're doing something? 
Something is always better than 

514
00:28:36,200 --> 00:28:37,640
nothing. 
I mean, we can all agree to 

515
00:28:37,640 --> 00:28:41,840
that, but at least I have a name
associated to a decision. 

516
00:28:42,560 --> 00:28:46,480
And that's why the biggest value
of use Access reviews is you 

517
00:28:46,480 --> 00:28:50,760
have a named resource making a 
decision on access. 

518
00:28:51,480 --> 00:28:55,520
Regardless of how they made that
decision, that certification is 

519
00:28:55,520 --> 00:28:58,200
important. 
And that's needed because for a 

520
00:28:58,200 --> 00:29:03,720
regulatory body, they can say, 
OK, 99% of these folks attested 

521
00:29:03,720 --> 00:29:06,320
in the positive, great, 1% 
they're not. 

522
00:29:06,760 --> 00:29:08,920
But all the access has been 
certified. 

523
00:29:09,720 --> 00:29:13,640
I can take that and support any 
action or decision the company 

524
00:29:13,640 --> 00:29:14,960
needs to make. 
So it is. 

525
00:29:14,960 --> 00:29:17,400
So that's the value in that just
overall. 

526
00:29:18,800 --> 00:29:21,320
So you're kind enough and 
diplomatic enough to take the 

527
00:29:21,320 --> 00:29:23,960
positive side, I'm going to take
it down the negative side a 

528
00:29:23,960 --> 00:29:25,280
little bit and see if you agree 
with me. 

529
00:29:25,840 --> 00:29:30,200
Are user access reviews a 
reaction to poor life cycle 

530
00:29:30,200 --> 00:29:33,240
management? 
Meaning we have to do user 

531
00:29:33,240 --> 00:29:36,120
access reviews because we just 
don't do a good job of cleaning 

532
00:29:36,120 --> 00:29:39,680
up accounts and accesses that 
shouldn't be there after they're

533
00:29:39,680 --> 00:29:43,000
no longer needed. 
I did not know that question was

534
00:29:43,000 --> 00:29:47,280
coming, but I would say that 
that's a perfect segue to, to to

535
00:29:47,280 --> 00:29:50,520
what my vision is in terms of 
what I've been designing for 

536
00:29:50,520 --> 00:29:53,600
user access reviews. 
You are absolutely correct, 

537
00:29:53,600 --> 00:29:56,640
Jeff, and I'll take the steps 
further. 

538
00:29:57,120 --> 00:30:00,880
The way that I think about this 
is the reason why they exist in 

539
00:30:00,880 --> 00:30:04,840
general is because now your life
cycle management is really the 

540
00:30:04,840 --> 00:30:09,000
access chain is how do I know 
that Jeff is using his access? 

541
00:30:09,440 --> 00:30:11,840
So if you really think about it,
let's give an example. 

542
00:30:12,480 --> 00:30:17,200
If I say, hey Jim, you have 
access to application A, but I 

543
00:30:17,200 --> 00:30:21,160
modified my standards, my 
requirements to say a user 

544
00:30:21,160 --> 00:30:23,720
should only have access to an 
application for 30 days. 

545
00:30:24,280 --> 00:30:26,800
After 30 days, the access is 
automatically removed. 

546
00:30:27,680 --> 00:30:30,480
That means that Jim access the 
application day one. 

547
00:30:30,640 --> 00:30:34,120
He gets in just fine. 
On day 32, he tries to access 

548
00:30:34,120 --> 00:30:38,880
it, he says access denied. 
But so that alone is great. 

549
00:30:39,120 --> 00:30:41,920
But then it becomes a really 
poor user experience because now

550
00:30:41,920 --> 00:30:44,000
Jim has to go through a whole 
access request again. 

551
00:30:44,600 --> 00:30:47,080
No one wants that. 
But in terms of, I mean, we in 

552
00:30:47,080 --> 00:30:50,440
2025, we have so much tools out,
so many tools out there that are

553
00:30:50,440 --> 00:30:53,640
great. 
So let's add some orchestration,

554
00:30:53,840 --> 00:30:57,200
some ID PS into it and say on 
day 32, Jim goes to the 

555
00:30:57,200 --> 00:31:01,080
application, the IDP says, Nope,
you don't have the right claim, 

556
00:31:01,080 --> 00:31:04,280
the right access. 
However, it makes a call, was 

557
00:31:04,280 --> 00:31:06,400
Jim approved to have his access 
previous? 

558
00:31:07,240 --> 00:31:11,880
If that answer is yes, then they
can actually go ahead and give 

559
00:31:11,880 --> 00:31:14,960
Jim the access again, because 
the standard states is only 

560
00:31:14,960 --> 00:31:18,120
going to be good for 30 days 
because of that. 

561
00:31:18,640 --> 00:31:20,960
That process makes it a great 
music experience. 

562
00:31:21,280 --> 00:31:24,320
Jim doesn't have to lose his 
access, but there's no standing 

563
00:31:24,320 --> 00:31:27,160
permissions. 
Jim doesn't have the access more

564
00:31:27,160 --> 00:31:30,120
than he's needed. 
And if there's a need for a 

565
00:31:30,120 --> 00:31:32,440
certification, then it's 
probably going to be empty 

566
00:31:32,440 --> 00:31:35,680
because most people don't use 
applications, you know, day in 

567
00:31:35,680 --> 00:31:37,120
and day out. 
They already don't. 

568
00:31:37,600 --> 00:31:40,920
I didn't give you, I mean even 
AHR tool like a work day which 

569
00:31:40,920 --> 00:31:43,280
is really generic. 
Almost every company has it. 

570
00:31:43,720 --> 00:31:46,880
You use it maybe to do your 
goals or a check in right? 

571
00:31:46,880 --> 00:31:49,400
Like you're not using tools all 
the time. 

572
00:31:50,640 --> 00:31:56,360
Steven, I wanted to ask you what
you meant about UI, but I think 

573
00:31:56,560 --> 00:32:00,520
that's going to be part of your 
answer to my different question,

574
00:32:00,520 --> 00:32:04,600
which is, you know, so Jeff and 
I are very fortunate. 

575
00:32:04,600 --> 00:32:08,560
We get to go to a lot of 
conferences doing the podcast, a

576
00:32:08,560 --> 00:32:12,320
lot of vendors reach out to us. 
We see a lot of demonstrations 

577
00:32:12,320 --> 00:32:17,640
of IGA products and the amount 
of innovation that's still 

578
00:32:17,640 --> 00:32:22,080
happening in the space. 
IGAI mean it's it's been around 

579
00:32:22,080 --> 00:32:25,480
for quite a long time, right, 
But people are continuing to 

580
00:32:25,480 --> 00:32:29,440
innovate. 
I'd say why is that? 

581
00:32:29,440 --> 00:32:34,280
What are the innovations that to
you are exciting without getting

582
00:32:34,280 --> 00:32:38,280
into specific vendor names, 
right, Yeah. 

583
00:32:38,720 --> 00:32:39,760
Yeah. 
No, no, no, no. 

584
00:32:40,000 --> 00:32:44,160
I think that the biggest one is 
the use of AI of causing ML 

585
00:32:44,400 --> 00:32:46,880
right the end of the day. 
Let's go back to the example I 

586
00:32:46,880 --> 00:32:51,040
said of the individual that had 
1000 access request. 

587
00:32:51,040 --> 00:32:55,600
He had the test. 
Well, AIML now has the ability 

588
00:32:55,600 --> 00:32:58,360
to go look at it and do some of 
the things I mentioned. 

589
00:32:58,720 --> 00:33:00,800
Hey, when was the last time they
used this access? 

590
00:33:01,200 --> 00:33:03,600
Hey, did all their team members 
use the same access? 

591
00:33:04,000 --> 00:33:08,840
So now we can have more smart 
IGA, more smart services to say,

592
00:33:09,120 --> 00:33:15,440
hey, Jeff out there 1750 are 
because of the team name, the 

593
00:33:15,440 --> 00:33:18,280
team description and they're all
operation and support. 

594
00:33:18,560 --> 00:33:21,240
They should have that. 
You can then say, OK, I'm going 

595
00:33:21,240 --> 00:33:24,360
to blanket approve that because 
those 750 I don't have to look 

596
00:33:24,360 --> 00:33:27,280
at now you're down to 250, which
is much more manageable. 

597
00:33:27,800 --> 00:33:31,160
But then the AIML can do even 
more stuff and say, hey, only 

598
00:33:31,160 --> 00:33:32,800
about 25 of these are 
privileged. 

599
00:33:33,400 --> 00:33:37,120
So now that 1000 goes down to 25
and what you're doing now 

600
00:33:37,280 --> 00:33:41,120
hopefully is saying, let me, you
know, you use a fine tooth comb 

601
00:33:41,480 --> 00:33:44,800
and go through those 25 each and
hopefully remove actions that 

602
00:33:44,800 --> 00:33:47,440
shouldn't exist or just say, 
yes, they all should be 

603
00:33:47,440 --> 00:33:49,240
maintained. 
So that's really where the 

604
00:33:49,240 --> 00:33:53,360
innovation is coming from, Jim. 
Yeah, I think, I think that's a 

605
00:33:53,680 --> 00:33:59,520
a huge innovation is the AII 
also see back end changes that 

606
00:33:59,520 --> 00:34:04,400
are happening where it's like no
longer are these IGA systems 

607
00:34:04,400 --> 00:34:07,640
running on a relational sequel 
database, right. 

608
00:34:07,640 --> 00:34:11,520
They're running big data 
platforms and allowing 

609
00:34:11,880 --> 00:34:16,320
organizations to identify what 
is identity data to them, what 

610
00:34:16,320 --> 00:34:20,360
is risk data to them or data 
that can be part of the risk 

611
00:34:20,360 --> 00:34:22,880
story. 
So if you start to say what is 

612
00:34:23,360 --> 00:34:29,080
not only what am I using, but 
what am I not using, that is of 

613
00:34:29,080 --> 00:34:31,080
relevance, right? 
So if I don't look at the 

614
00:34:31,080 --> 00:34:34,040
cafeteria menu or are you going 
to take the cafeteria menu away 

615
00:34:34,040 --> 00:34:37,440
from me? 
Like what's the point is 0 

616
00:34:37,440 --> 00:34:41,239
value? 
The value is I've got a very 

617
00:34:41,239 --> 00:34:44,679
powerful role in a very 
important risky system. 

618
00:34:45,199 --> 00:34:48,600
Now let's challenge on something
like that. 

619
00:34:48,600 --> 00:34:53,960
Well, you know, I've got to be 
able to draw the connectivity to

620
00:34:53,960 --> 00:34:58,720
that, that risk level and that 
might be very specific to my 

621
00:34:58,720 --> 00:35:03,080
organization. 
No, no. 

622
00:35:03,120 --> 00:35:06,160
I would say it is, Jim. 
I like it is really well around.

623
00:35:06,440 --> 00:35:08,960
I love the construct of an 
identity data lake. 

624
00:35:08,960 --> 00:35:12,840
And what I mean by that is we 
need to basically put all our 

625
00:35:12,840 --> 00:35:17,600
identity data access management,
data access row data request 

626
00:35:17,600 --> 00:35:22,040
data access chain and data. 
And you're right, seek SQL 

627
00:35:22,040 --> 00:35:24,000
databases aren't always the best
for that. 

628
00:35:24,000 --> 00:35:27,000
Some of the new graph kind of 
DBS already good. 

629
00:35:27,000 --> 00:35:30,440
But the whole point of this is 
now if I have to do something 

630
00:35:30,440 --> 00:35:33,720
like give to a regulator one 
order, they say, hey Steve, I 

631
00:35:33,720 --> 00:35:36,480
want to know all the access that
was provisioned for this 

632
00:35:36,480 --> 00:35:38,160
application over the last six 
months. 

633
00:35:38,720 --> 00:35:42,040
Well, right now I'm going 
through my tools and extracting 

634
00:35:42,040 --> 00:35:45,560
reports and doing some pivot 
tables or some V look UPS. 

635
00:35:46,400 --> 00:35:49,200
That's a lot of work. 
If we have orders in like a data

636
00:35:49,200 --> 00:35:53,520
lake, I can easily create a 
query to pull that data, but now

637
00:35:53,520 --> 00:35:57,240
I can also align and correlate 
it to an access request number, 

638
00:35:57,440 --> 00:36:00,840
let's say a service now that 
ServiceNow request and then they

639
00:36:00,840 --> 00:36:03,600
can actually see that it was 
actually done and they can give 

640
00:36:03,600 --> 00:36:05,680
the reason and the description 
or in place. 

641
00:36:06,160 --> 00:36:09,720
So using that data from let's 
say a data lake, you can now 

642
00:36:10,160 --> 00:36:13,560
pull from now only the access 
request data, the life cycle 

643
00:36:13,560 --> 00:36:17,160
management data, any friendlers 
access as well as any 

644
00:36:17,400 --> 00:36:22,600
pre-existing certification data.
All that is now combined in one 

645
00:36:22,600 --> 00:36:26,360
location where you can do easy 
queries to extract that and make

646
00:36:26,520 --> 00:36:30,320
better fine grained decisions on
the actual real data. 

647
00:36:31,840 --> 00:36:37,080
Yeah. 
So let me let me ask this 

648
00:36:37,080 --> 00:36:39,040
question. 
So obviously we talked about the

649
00:36:39,240 --> 00:36:44,200
AI and kind of like narrowing 
the focus on the important 

650
00:36:44,200 --> 00:36:47,800
decisions. 
Is that really also being driven

651
00:36:47,800 --> 00:36:51,080
in part by what we call identity
fatigue? 

652
00:36:51,080 --> 00:36:55,840
Just, you know, it winds up in a
large organization where there's

653
00:36:55,840 --> 00:36:59,200
a few people who become I, I 
don't want to use the term 

654
00:36:59,200 --> 00:37:03,320
bottlenecks because it sounds so
negative, but the idea that they

655
00:37:03,320 --> 00:37:07,400
wind up becoming the person who 
approves or disapproves a large 

656
00:37:07,400 --> 00:37:12,280
amount of access and really 
trying to tailor identity 

657
00:37:12,280 --> 00:37:17,800
becomes an exercise so that they
don't get overwhelmed and start 

658
00:37:17,800 --> 00:37:21,160
rubber stamping access. 
Is that kind of the driver in 

659
00:37:21,160 --> 00:37:24,440
your mind? 
That's the largest driver. 

660
00:37:24,440 --> 00:37:29,280
But I guess in addition to that,
you also have identity. 

661
00:37:30,000 --> 00:37:32,400
I call it identity hygiene. 
Most people do it now. 

662
00:37:32,760 --> 00:37:36,600
It's the hygiene part has been 
what's been missing over the 

663
00:37:36,600 --> 00:37:39,800
last decade. 
We all, even tools, products, 

664
00:37:39,800 --> 00:37:43,080
vendors, startups, they all want
to do the action. 

665
00:37:43,440 --> 00:37:46,480
Let's make a better IGA. 
Let's make a better LC and life 

666
00:37:46,480 --> 00:37:48,840
cycle management. 
Let's make better tools to 

667
00:37:48,840 --> 00:37:51,840
actually and better products so 
we can sell the product. 

668
00:37:52,360 --> 00:37:55,560
But what if we get is the 
cleanup is actually more 

669
00:37:55,560 --> 00:37:58,720
important because you can have 
one of the best products in the 

670
00:37:58,720 --> 00:38:01,880
world if you keep on 
provisioning, keep on adding and

671
00:38:02,160 --> 00:38:06,840
never clean up or remove your 
actual audit data is poor 

672
00:38:07,400 --> 00:38:10,320
because the hygiene is poor. 
And that means that now more 

673
00:38:10,320 --> 00:38:12,560
people are doing request and 
guess what? 

674
00:38:12,560 --> 00:38:16,400
That leads to the fatigue 
because now it's saying, I don't

675
00:38:16,400 --> 00:38:18,320
know why I'm improving this, but
I've been doing it for seven 

676
00:38:18,320 --> 00:38:21,160
years. 
They could be no one even use 

677
00:38:21,160 --> 00:38:24,080
the application can be gone in 
the environment where people can

678
00:38:24,080 --> 00:38:27,640
still be potentially approving 
that access because it's the 

679
00:38:27,640 --> 00:38:31,080
name you know isn't on the sheet
that comes across every six 

680
00:38:31,080 --> 00:38:34,400
months. 
You know, I've, I've seen some 

681
00:38:34,440 --> 00:38:39,480
scenarios where the access 
review with AI looks like this. 

682
00:38:39,680 --> 00:38:42,040
So Steven, Jeff works for 
Steven. 

683
00:38:42,200 --> 00:38:44,960
Steven, here's the access that 
Jeff has. 

684
00:38:44,960 --> 00:38:49,880
And then AI highlights 3 or 4 
entitlements that, hey, you may 

685
00:38:49,880 --> 00:38:53,000
really want to look at this. 
So if you're Steven, you're only

686
00:38:53,000 --> 00:38:55,400
going to look at those three and
ignore the rest, right? 

687
00:38:55,560 --> 00:39:00,000
So why even show the rest? 
Is it because some organizations

688
00:39:00,000 --> 00:39:04,040
just say, hey, we have to, we 
have to check this box from a 

689
00:39:04,040 --> 00:39:06,440
regulation and compliance 
standpoint. 

690
00:39:07,480 --> 00:39:11,720
So we're going to show all 25, 
We all probably agree it's only 

691
00:39:11,720 --> 00:39:15,280
the three that matter. 
So it's, and I, I know I'm 

692
00:39:15,280 --> 00:39:17,200
asking a super generalized 
question. 

693
00:39:17,200 --> 00:39:20,640
It probably depends a little bit
on the situation, but do you 

694
00:39:20,640 --> 00:39:23,520
feel like that's something that 
regulators are going to push 

695
00:39:23,520 --> 00:39:28,520
back on and say, no, sorry, the 
rule says you got to review the 

696
00:39:28,520 --> 00:39:31,200
access. 
So you need to look at all 25 

697
00:39:31,680 --> 00:39:35,000
and you can use AI, they kind of
point people, but you can't 

698
00:39:35,000 --> 00:39:40,160
eliminate 22 of them. 
So really good question and I 

699
00:39:40,160 --> 00:39:44,560
have a great answer for that. 
If you think about this, Jim, if

700
00:39:44,560 --> 00:39:48,080
he didn't change anything in the
organization and you brought in 

701
00:39:48,080 --> 00:39:52,920
a tool to do that, that would 
not pass an audit exam, it would

702
00:39:52,920 --> 00:39:56,560
not pass a regulatory exam, 
because even though it's better 

703
00:39:56,560 --> 00:39:59,920
and it's actually reducing more 
risk and it's actually a better 

704
00:39:59,920 --> 00:40:03,840
hygiene. 
Most companies, the auditors, 

705
00:40:03,840 --> 00:40:07,840
the regulators, their job is to 
validate what you have written 

706
00:40:07,840 --> 00:40:09,560
in your standards and your 
requirements. 

707
00:40:10,280 --> 00:40:12,040
Think about it as like a soft 
skills. 

708
00:40:12,400 --> 00:40:16,000
A lot of engineers like working 
and consultants like the hard 

709
00:40:16,000 --> 00:40:18,200
skills, the hands on, the 
tangible skills. 

710
00:40:18,720 --> 00:40:21,800
But even when it comes to things
like access reviews or just 

711
00:40:21,800 --> 00:40:25,560
anything that's audit related, 
you have to focus on changing 

712
00:40:25,720 --> 00:40:28,960
your actual requirements and 
your standards and your policies

713
00:40:29,520 --> 00:40:31,840
by changing that. 
If I just change the line, Jim, 

714
00:40:31,840 --> 00:40:37,680
and say we're going to certify 
multiple times a year, access 

715
00:40:37,680 --> 00:40:42,360
that is determined through a 
systematic slash AI generated 

716
00:40:42,360 --> 00:40:46,840
method, the ones that need to be
reviewed, then I can now use 

717
00:40:46,840 --> 00:40:50,600
that because the auditor, the 
regulator has to look at what 

718
00:40:50,600 --> 00:40:53,040
the requirement is for our 
organization. 

719
00:40:54,000 --> 00:40:55,680
OK. 
So you have to kind of take that

720
00:40:55,680 --> 00:41:01,360
step wise approach where you 
first change the policy and then

721
00:41:01,360 --> 00:41:05,040
you comply with your own policy.
That makes sense to me. 

722
00:41:05,120 --> 00:41:07,920
You got it. 
Last thing I want to kind of 

723
00:41:07,920 --> 00:41:12,640
explore when it comes to access 
reviews is what is your advice 

724
00:41:12,640 --> 00:41:17,080
for the practitioners out there 
who are maybe doing access 

725
00:41:17,080 --> 00:41:22,480
reviews the old fashioned way or
let's call it IGA Gen. 1? 

726
00:41:22,880 --> 00:41:28,400
Are we really now at IGA Gen. 2?
Do you think if I wait a couple 

727
00:41:28,400 --> 00:41:31,760
years, it's going to be 
dramatically better and I should

728
00:41:31,760 --> 00:41:37,240
sit around and, you know, watch 
what happens in the market or 

729
00:41:37,640 --> 00:41:40,280
Yeah, what are? 
Your thoughts are, I would 

730
00:41:40,280 --> 00:41:42,720
think, I would say the last 
conference I went to a few 

731
00:41:42,720 --> 00:41:47,920
months ago, there was two 
complete rows of just IGA 

732
00:41:47,920 --> 00:41:52,120
startups and vendors. 
And even though to me that seems

733
00:41:52,120 --> 00:41:55,640
like it's overkill, it actually 
gives us hope because that means

734
00:41:55,640 --> 00:41:59,680
people are now invested heavily 
in doing this. 

735
00:41:59,840 --> 00:42:04,600
Not not the best, but doing it 
in a way that is modernized and 

736
00:42:04,600 --> 00:42:09,160
that's more efficient. 
So at some point in time having 

737
00:42:09,160 --> 00:42:13,200
access to the data is going to 
translate into leveraging tools,

738
00:42:13,200 --> 00:42:15,960
slash processes to be able to 
make better decisions. 

739
00:42:16,320 --> 00:42:21,080
So right now we say IGA one is 
the normal HEXA certifications. 

740
00:42:21,080 --> 00:42:28,240
Do IGA two, we going to skip 
Gen. 2V2 because right now V2 is

741
00:42:28,240 --> 00:42:32,640
now adding AIML into it, but 
it's still in its early states. 

742
00:42:33,120 --> 00:42:36,800
The next generation is going to 
have that more hard and fast. 

743
00:42:36,800 --> 00:42:38,600
I guess it's going to be 
modernized, it's going to be 

744
00:42:38,880 --> 00:42:41,400
tested. 
But even the vendors have to 

745
00:42:41,400 --> 00:42:44,080
understand it can't just be by 
the technology. 

746
00:42:44,160 --> 00:42:47,160
You have to look at it as how 
can you approach some of these 

747
00:42:47,160 --> 00:42:51,240
regulatory bodies and these 
compliance bodies and say, hey, 

748
00:42:51,320 --> 00:42:54,840
will you be OK if our solution 
shows you this? 

749
00:42:55,480 --> 00:42:59,000
Because that's how you really 
get to the next level is 

750
00:42:59,160 --> 00:43:02,560
companies can just say let's 
have the best product because it

751
00:43:02,560 --> 00:43:05,720
does have the best product that 
can comply with water 

752
00:43:05,720 --> 00:43:09,240
regulations out there. 
Well, I think the best product 

753
00:43:09,240 --> 00:43:11,400
is what you can afford. 
Also, I think there's an 

754
00:43:11,400 --> 00:43:14,760
underserved market for IGA. 
Where you've got the big 

755
00:43:14,760 --> 00:43:16,800
behemoths and we all know who 
those people are. 

756
00:43:17,120 --> 00:43:19,800
Those companies, there's a lot 
of companies that can't afford 

757
00:43:19,800 --> 00:43:24,480
those types of things and 
there's a lot of good IGA or you

758
00:43:24,480 --> 00:43:28,440
know, sometimes they're called 
IGA light vendors that are also 

759
00:43:28,520 --> 00:43:30,280
helpful. 
But even those vendors I'm 

760
00:43:30,280 --> 00:43:33,360
seeing kind of what their 
pricing has been and it's there.

761
00:43:33,400 --> 00:43:35,920
There isn't a fine, there isn't 
much of A financial benefit to 

762
00:43:35,920 --> 00:43:39,120
just say, OK, well, for, you 
know, 10% more, 15% more, 

763
00:43:39,120 --> 00:43:40,640
whatever the number is, right? 
I'm just making them up. 

764
00:43:41,000 --> 00:43:44,280
I can go with a tried and true, 
you know, established, you know,

765
00:43:44,280 --> 00:43:46,840
world class, you know, partner 
of this. 

766
00:43:47,120 --> 00:43:51,840
Or do I gamble on something that
is nobody's ever used before and

767
00:43:51,840 --> 00:43:55,360
they might have a great product,
but trying to get in the door 

768
00:43:55,800 --> 00:43:59,080
without references, without a 
track record. 

769
00:43:59,880 --> 00:44:03,240
I feel like in that case, and 
I'm focused mostly on small mid 

770
00:44:03,240 --> 00:44:06,280
sized businesses, they don't 
have the money to afford, you 

771
00:44:06,280 --> 00:44:08,320
know, an upper right garden or 
quadrant for the most part, 

772
00:44:08,320 --> 00:44:12,560
unless they are heavily 
regulated or maybe they've had 

773
00:44:12,560 --> 00:44:14,880
an impact, you know, an incident
or something like that, right 

774
00:44:14,880 --> 00:44:16,200
where they have to do something 
about it. 

775
00:44:16,600 --> 00:44:18,040
Do you have? 
Does that make sense? 

776
00:44:18,640 --> 00:44:21,040
It makes sense if I want to 
chime in on something from Even 

777
00:44:21,040 --> 00:44:23,360
Jim Said, how did the Kermit 
practitioners do this? 

778
00:44:23,840 --> 00:44:27,280
In most SM DS? 
A lot of people do. 

779
00:44:27,280 --> 00:44:28,520
This was just spreadsheets 
today. 

780
00:44:28,840 --> 00:44:32,840
So let's talk about tools. 
Spreadsheets today are easy. 

781
00:44:32,840 --> 00:44:37,320
Some of the easiest ways to go 
ahead and say, hey, I've done my

782
00:44:37,320 --> 00:44:41,160
Access certification because 
depending on the volume, if it's

783
00:44:41,160 --> 00:44:44,400
only to say 50 people in a 
company, you can do that for 

784
00:44:44,400 --> 00:44:46,760
these. 
Now most, let's say financial 

785
00:44:46,760 --> 00:44:50,280
companies or companies have the 
alliances, say PCI as an 

786
00:44:50,280 --> 00:44:53,720
example, PCI 4 point O, you 
know, rig was published and came

787
00:44:53,720 --> 00:44:56,680
out truly like last year, but it
goes into effect starting this 

788
00:44:56,680 --> 00:44:59,560
year. 
There's a requirement about 

789
00:44:59,840 --> 00:45:03,000
service accounts, not only my 
identities having to be kind of 

790
00:45:03,000 --> 00:45:07,560
certified. 
Most IGA tools today don't 

791
00:45:07,560 --> 00:45:09,640
really do service account or not
humanities. 

792
00:45:09,640 --> 00:45:12,440
Well, like they're not because 
it's not as simple as just 

793
00:45:12,600 --> 00:45:15,800
pulling from an existing, you 
know, life cycle management tool

794
00:45:16,000 --> 00:45:19,680
and it's showing on the screen, 
hey, accounts entitlements. 

795
00:45:20,000 --> 00:45:23,960
So because at PCI, four more 
companies are trying to not get 

796
00:45:23,960 --> 00:45:27,960
into service accounts or non 
human identities certifications.

797
00:45:28,360 --> 00:45:33,560
And it's driven because now PCI 
is saying you have to do this. 

798
00:45:33,880 --> 00:45:37,480
So sometimes the regulations and
the and the regulators kind of 

799
00:45:37,480 --> 00:45:40,480
help lead and define where the 
industry is going. 

800
00:45:40,800 --> 00:45:42,160
And that's a very positive 
thing. 

801
00:45:43,640 --> 00:45:47,200
That's a great point. 
Yeah, I mean, there's a lot to 

802
00:45:47,200 --> 00:45:50,080
unpack there and I think I want 
to try and take advantage of 

803
00:45:50,080 --> 00:45:52,080
your big brain when it comes to 
the stuff. 

804
00:45:52,920 --> 00:45:57,280
I, So we have a listener out in 
the western part of the US, Bert

805
00:45:57,800 --> 00:46:00,000
and he and I were trading a 
couple of messages on LinkedIn 

806
00:46:00,000 --> 00:46:04,600
and he wanted us to do a podcast
on how in scope companies can 

807
00:46:04,600 --> 00:46:08,000
comply with NYDFS. 
And I'll explain in a second 

808
00:46:08,360 --> 00:46:11,800
because one of their IM 
requirements is periodically, 

809
00:46:11,800 --> 00:46:14,600
but at a minimum, annually 
review all user access 

810
00:46:14,600 --> 00:46:17,880
privileges and remove or disable
accounts and access that are no 

811
00:46:17,880 --> 00:46:20,480
longer necessary. 
So first of all, let me explain 

812
00:46:20,480 --> 00:46:22,840
NYDFS because we have people 
around the world and people not 

813
00:46:22,840 --> 00:46:25,760
being familiar with that. 
NYDFS is the New York Department

814
00:46:25,760 --> 00:46:29,680
of Financial Services, and they 
have a cybersecurity requirement

815
00:46:29,680 --> 00:46:34,480
for financial services companies
that operate in the state of New

816
00:46:34,480 --> 00:46:38,680
York where they have to have a 
cybersecurity program and 

817
00:46:38,680 --> 00:46:42,000
certain controls to, you know, 
maintain confidentiality, 

818
00:46:42,000 --> 00:46:44,000
integrity, availability, right, 
all those types of stuff. 

819
00:46:44,360 --> 00:46:47,120
And of course, if there are 
cybersecurity regulation, there 

820
00:46:47,120 --> 00:46:51,600
are IM components, and one of 
those is this idea of doing user

821
00:46:51,600 --> 00:46:55,360
access reviews. 
So I want to bring this back to 

822
00:46:55,360 --> 00:46:57,160
you because obviously, you know,
this is something that's 

823
00:46:57,160 --> 00:46:59,880
probably near and dear to your 
heart is can you talk about 

824
00:46:59,880 --> 00:47:05,800
NYDDFS and specifically the user
access review component of that?

825
00:47:05,840 --> 00:47:09,720
How should financial services 
firms be looking at how to 

826
00:47:09,720 --> 00:47:11,880
comply with that? 
What should we be looking at? 

827
00:47:12,120 --> 00:47:14,040
What should we be certifying? 
What should we not be 

828
00:47:14,040 --> 00:47:16,680
certifying? 
And are there any gotchas or 

829
00:47:16,680 --> 00:47:18,320
things or tips and tricks that 
you might have? 

830
00:47:19,480 --> 00:47:23,960
No, absolutely. 
So NYDFS, I've worked for a few 

831
00:47:23,960 --> 00:47:26,520
companies that have been in 
scope for that, but I'll make it

832
00:47:26,520 --> 00:47:29,200
a little bit more broader for 
like the entire audience. 

833
00:47:29,560 --> 00:47:33,040
I mean, think about NYDFS, think
about the Federal Reserve Board,

834
00:47:33,160 --> 00:47:36,720
FDIC, you can think about even 
socks, you know, socks 

835
00:47:36,720 --> 00:47:40,240
compliance, sock one compliance.
They all have these similar 

836
00:47:40,240 --> 00:47:42,920
requirements. 
And sometimes the best way that 

837
00:47:42,920 --> 00:47:46,320
tell people to kind of point 
them to is if you have a 

838
00:47:46,320 --> 00:47:49,440
security program alliance with 
the NIST cybersecurity 

839
00:47:49,440 --> 00:47:53,880
framework, you go into naturally
99% align to everything else, to

840
00:47:53,880 --> 00:47:57,560
whatever it's already bodies 
because most of the bodies pull 

841
00:47:57,840 --> 00:48:00,720
from things like NIST, I mean, 
other frameworks as well. 

842
00:48:01,120 --> 00:48:05,360
But the NIST CSF Cybersecurity 
framework, especially that 2.0 

843
00:48:05,960 --> 00:48:09,760
is where a lot of the government
cybersecurity programs, the 

844
00:48:09,760 --> 00:48:11,680
NYDFS and others are pulling 
from. 

845
00:48:12,320 --> 00:48:18,800
And they're really important of 
access reviews from NYDFS or 

846
00:48:18,800 --> 00:48:24,200
anyone else is really defining 
what is the scope of the access 

847
00:48:24,200 --> 00:48:28,440
video meaning newer heading Jim 
mentioned earlier or something 

848
00:48:28,440 --> 00:48:30,400
like Adobe or something like 
that. 

849
00:48:30,720 --> 00:48:34,240
Do I want to a test or certified
Adobe Acrobat Reader? 

850
00:48:34,560 --> 00:48:36,120
What's the value of something 
like that? 

851
00:48:36,240 --> 00:48:38,920
You know, it's just a it's a 
product that most people have 

852
00:48:39,280 --> 00:48:43,160
Chrome, I mean web browsers 
though, is there really value in

853
00:48:43,160 --> 00:48:45,320
it? 
Now there's a financial Sox 

854
00:48:45,320 --> 00:48:48,840
tool, there's a ton of value in 
a testing there. 

855
00:48:48,840 --> 00:48:54,440
The problem in the industry is 
this everyone have not scoped 

856
00:48:54,440 --> 00:48:58,480
out the applications or the 
access that truly require it. 

857
00:48:58,760 --> 00:49:03,040
So a regulatory body or an 
internal auditor or they can do 

858
00:49:03,040 --> 00:49:05,440
is say show me everything. 
And that's the. 

859
00:49:05,440 --> 00:49:08,160
That's the biggest issue. 
Without having that scope 

860
00:49:08,440 --> 00:49:12,720
clearly defined, you have to 
produce everything for because, 

861
00:49:12,720 --> 00:49:15,440
and it does make sense. 
It's like if you can't tell me 

862
00:49:15,440 --> 00:49:18,120
exactly what's in scope, I have 
to see everything. 

863
00:49:20,240 --> 00:49:22,160
I like that idea of scoping 
because I do see that as an 

864
00:49:22,160 --> 00:49:24,520
issue. 
I think one of the main things 

865
00:49:24,520 --> 00:49:28,280
to consider in this might be non
public information, right? 

866
00:49:28,280 --> 00:49:30,400
Who cares about the stuff that 
is public? 

867
00:49:30,480 --> 00:49:33,360
It's public while you're 
reviewing that access. 

868
00:49:33,920 --> 00:49:37,720
But I think one of the areas 
that maybe helps fine tune, 

869
00:49:37,960 --> 00:49:39,440
right, what you should be 
looking at are what are the 

870
00:49:39,440 --> 00:49:42,520
things that are not public? 
And then from the non public 

871
00:49:42,520 --> 00:49:45,760
information, what are things 
that do carry the risk factors 

872
00:49:45,760 --> 00:49:48,720
that might be associated with 
either data breach or, you know,

873
00:49:48,720 --> 00:49:52,160
maybe it's transmission of that 
data, obviously customer data or

874
00:49:52,200 --> 00:49:55,680
you know, things like that. 
I love that idea of getting your

875
00:49:55,680 --> 00:49:58,800
scope right because if you don't
have the scope right, it's like 

876
00:49:58,800 --> 00:50:00,840
you said before, you know, my 
experience, auditors, they're 

877
00:50:00,840 --> 00:50:03,000
just checking what you're said 
you're going to do. 

878
00:50:03,520 --> 00:50:06,000
And if you haven't written your 
policy or your standard or 

879
00:50:06,000 --> 00:50:10,240
whatever it is that you do, you 
know, to to articulate that and 

880
00:50:10,240 --> 00:50:12,920
you leave it open to 
interpretation, that's where you

881
00:50:12,920 --> 00:50:15,560
get into trouble. 
So I think if you craft very 

882
00:50:15,560 --> 00:50:19,920
well defined policy standards 
and processes around what are we

883
00:50:19,920 --> 00:50:25,200
looking at, you know, and try to
leave as few argument points as 

884
00:50:25,200 --> 00:50:28,200
possible that someone can go 
against, you'll be in a much 

885
00:50:28,200 --> 00:50:29,960
better position. 
Does that make sense? 

886
00:50:30,600 --> 00:50:35,720
No, it makes a lot of sense and,
and even more so, there is so 

887
00:50:35,720 --> 00:50:39,840
much value in taking the time to
architect and design the 

888
00:50:39,840 --> 00:50:43,040
processes for a program, for an 
identity program. 

889
00:50:43,040 --> 00:50:46,800
And what I mean by that is I'm 
teaching my own organization, my

890
00:50:46,800 --> 00:50:49,400
team. 
Don't just look for technology 

891
00:50:49,400 --> 00:50:52,840
to solve the problem. 
Create a process that you want 

892
00:50:52,840 --> 00:50:56,600
to solve for and then you can 
look to see, do you mean 

893
00:50:56,640 --> 00:51:00,480
technology or do you just need, 
you know, people like not 

894
00:51:00,480 --> 00:51:04,600
everything is solved by having a
just a big as hammer, you know, 

895
00:51:04,680 --> 00:51:06,280
and. 
But we bought IGA, it's going to

896
00:51:06,280 --> 00:51:09,160
solve all our problems. 
If that was the case, the world 

897
00:51:09,160 --> 00:51:10,960
be in a better place. 
And I don't haven't talked to 

898
00:51:10,960 --> 00:51:12,640
any regulators or auditors in my
life. 

899
00:51:13,160 --> 00:51:15,880
Unfortunately, even they don't 
like automation. 

900
00:51:16,240 --> 00:51:18,880
I mean, I mean we always have 
some automation and we got 

901
00:51:18,880 --> 00:51:21,320
scripting languages and we can 
do all these wonderful things. 

902
00:51:21,880 --> 00:51:24,200
Even when you give it to them, 
they are saying the next 

903
00:51:24,200 --> 00:51:27,040
question is, well, how do I know
this is complete and accurate? 

904
00:51:27,720 --> 00:51:31,680
And it's like, oh, so the end of
the day is trying to be fancy 

905
00:51:32,240 --> 00:51:34,880
with the regulators and the 
ordinance does not work. 

906
00:51:35,000 --> 00:51:38,080
It's. 
It's simply giving them your 

907
00:51:38,080 --> 00:51:40,640
scope and saying. 
This is what we're doing for our

908
00:51:40,640 --> 00:51:43,680
scope. 
Now they could always argue all 

909
00:51:43,680 --> 00:51:45,400
their points, right? 
You should be looking to start 

910
00:51:45,400 --> 00:51:47,800
thinking, OK, well, that's a 
different discussion now. 

911
00:51:47,800 --> 00:51:50,240
It's not what we're looking at 
is what else should we be 

912
00:51:50,240 --> 00:51:51,320
looking at? 
Which is probably a better 

913
00:51:51,320 --> 00:51:53,240
position to be in. 
I guess I've, I've had the right

914
00:51:53,240 --> 00:51:54,320
management responses in the 
past. 

915
00:51:54,320 --> 00:51:58,080
They're not fun. 
Oh no, no, they are not at all. 

916
00:52:00,040 --> 00:52:03,600
And at some point the, the world
and the industry and everyone is

917
00:52:03,600 --> 00:52:08,200
going to start shifting to 
automation and AI and all these,

918
00:52:08,200 --> 00:52:11,240
you know, cool tools that are 
still relatively cutting edge 

919
00:52:11,240 --> 00:52:14,080
for a lot of organizations. 
And auditors are going to be 

920
00:52:14,080 --> 00:52:16,680
like, you know, that the policy 
or the configuration is going to

921
00:52:16,680 --> 00:52:18,240
be all right. 
Well, we do this through our IJ 

922
00:52:18,240 --> 00:52:21,080
platform and it's all automated.
At some point, the others are 

923
00:52:21,080 --> 00:52:24,240
probably going to ask more 
questions around the how is the 

924
00:52:24,240 --> 00:52:27,840
product configured? 
What are the configurations or 

925
00:52:27,840 --> 00:52:31,240
policies that you've set up 
within the actual tools? 

926
00:52:31,560 --> 00:52:33,680
Do you have any thoughts or 
guidance on how you might want 

927
00:52:33,680 --> 00:52:35,440
to address that in the future 
for people who are listening? 

928
00:52:36,600 --> 00:52:39,280
Yeah, one of the first things is
you have to make sure that you 

929
00:52:39,280 --> 00:52:42,320
train your auditors. 
And I know that sounds kind of 

930
00:52:42,320 --> 00:52:44,840
funny, but the end of the day. 
It's absolutely true. 

931
00:52:45,440 --> 00:52:48,320
It's so a choice. 
How much time do you want to 

932
00:52:48,320 --> 00:52:51,720
spend every cycle teaching them 
about what you're doing? 

933
00:52:52,280 --> 00:52:56,200
But even things, I mean, we all 
know that a policy based access 

934
00:52:56,200 --> 00:53:00,240
control is probably the best 
thing, but it's so challenging 

935
00:53:00,240 --> 00:53:03,760
and difficult to get to policy 
based access control no matter 

936
00:53:03,760 --> 00:53:07,680
what tools exist, no matter how 
much you try, because RBAC is 

937
00:53:07,680 --> 00:53:10,880
just easier. 
I mean, RBAC is just easy, you 

938
00:53:10,880 --> 00:53:14,200
know, even attribute based 
access control, a back, even a 

939
00:53:14,200 --> 00:53:16,840
back is a little bit easier, you
know, But when it comes to 

940
00:53:16,840 --> 00:53:18,920
policy based, that is where it's
going. 

941
00:53:19,520 --> 00:53:24,640
And once we can tie together 
that a policy is almost his own 

942
00:53:24,640 --> 00:53:29,680
requirement and that requirement
can be tied to a standard, then 

943
00:53:29,960 --> 00:53:33,480
the auditors can actually start 
to take that because they can 

944
00:53:33,480 --> 00:53:38,240
easily correlate and take and 
tie this policy here is 

945
00:53:38,240 --> 00:53:41,440
referenced in this standard or 
policy or policy. 

946
00:53:41,680 --> 00:53:44,920
And I can actually control and 
validate that myself. 

947
00:53:45,480 --> 00:53:49,640
So we need to get there and 
doing weed automation is going 

948
00:53:49,640 --> 00:53:52,040
to work is that we actually get 
to the point where they can 

949
00:53:52,040 --> 00:53:54,520
trust the policy. 
But that also requires a lot of 

950
00:53:54,520 --> 00:53:58,400
training and teaching to to to 
let them know how this actually 

951
00:53:58,400 --> 00:54:01,760
works. 
It's interesting you said our 

952
00:54:01,760 --> 00:54:04,600
back and a back are easier. 
I think they're easier to 

953
00:54:04,600 --> 00:54:10,560
explain to people, to actually 
be successful in managing them, 

954
00:54:10,560 --> 00:54:12,240
to get the results that you 
want. 

955
00:54:12,480 --> 00:54:16,480
I don't know that it's easier. 
Yeah, I know I would agree with 

956
00:54:16,480 --> 00:54:18,400
that. 
I would say that it's the, it's,

957
00:54:18,800 --> 00:54:21,320
it's the name, you know, like 
everyone understands our back. 

958
00:54:21,760 --> 00:54:25,560
And when most, most people who 
call me to do an assessment, 

959
00:54:26,240 --> 00:54:28,800
they always say, Oh yeah, we can
talk about, you know, the best 

960
00:54:28,800 --> 00:54:31,640
our back model to use. 
And whenever someone says our 

961
00:54:31,640 --> 00:54:36,240
back model to me in the last 2-3
years, how they condemn with 

962
00:54:36,240 --> 00:54:40,600
trepidation like are you telling
me that are back that they use 

963
00:54:40,600 --> 00:54:44,880
right now with this whole cloud 
size base just in time, no 

964
00:54:44,880 --> 00:54:47,720
standard permissions, Are you 
sure you want to go in there? 

965
00:54:49,560 --> 00:54:50,800
It's hard. 
I think there's a lot of 

966
00:54:50,800 --> 00:54:54,000
companies who wish they were 
RBAC and there's a lot of 

967
00:54:54,000 --> 00:54:57,120
companies that are RBAC and wish
maybe they hadn't gone on the 

968
00:54:57,120 --> 00:54:58,880
RBAC route. 
It's, it's difficult to do. 

969
00:54:58,880 --> 00:55:02,120
It's, it's why I typically will 
encourage organizations that are

970
00:55:02,120 --> 00:55:05,080
starting on that road to maybe 
focus on attribute based access 

971
00:55:05,080 --> 00:55:07,880
control because they feel it's a
little bit more of a, of a hill 

972
00:55:08,240 --> 00:55:11,160
versus a mountain. 
It still requires good data, 

973
00:55:11,320 --> 00:55:13,280
right? 
And the, the, the idea is like 

974
00:55:13,280 --> 00:55:16,320
throughout any of these back 
models, whatever they are, is 

975
00:55:16,320 --> 00:55:17,920
you still need data to drive 
that. 

976
00:55:17,920 --> 00:55:20,880
And I feel like most 
organizations, even if it's just

977
00:55:20,880 --> 00:55:23,920
basic attribute based access 
control is, is the person an 

978
00:55:23,920 --> 00:55:27,000
employee or not? 
That might be, as you know, that

979
00:55:27,000 --> 00:55:28,960
might be as grand or as you can 
get based on the data, But hey, 

980
00:55:28,960 --> 00:55:32,520
at least it's something and you 
start working with your business

981
00:55:32,520 --> 00:55:35,440
partners on the HR side, right? 
Hey, if we got this data, we 

982
00:55:35,440 --> 00:55:37,760
could do this thing, right? 
And I think it's funny, you 

983
00:55:37,760 --> 00:55:41,880
mentioned training auditors and 
I think that is the importance 

984
00:55:41,880 --> 00:55:44,760
of establishing relationships 
with other groups, right? 

985
00:55:44,760 --> 00:55:47,680
If you are, if you have a good 
relationship with your auditors,

986
00:55:47,680 --> 00:55:50,280
they can be advocates for you. 
I think a lot of times they come

987
00:55:50,280 --> 00:55:53,920
in as the enemy to some degree. 
But if they understand how 

988
00:55:53,920 --> 00:55:56,520
you're operating and you've 
trained them, you've educated 

989
00:55:56,520 --> 00:56:00,080
them on, look, here's what we're
doing and you actually engage 

990
00:56:00,080 --> 00:56:02,800
them in a pro proactive way and 
say, hey, here's what we're 

991
00:56:02,800 --> 00:56:05,120
doing, what am I missing? 
You're going to audit me, Tell 

992
00:56:05,120 --> 00:56:07,600
me what I need to be looking 
for, help me out here. 

993
00:56:08,000 --> 00:56:11,560
Their job isn't really to get 
you into trouble because most 

994
00:56:11,560 --> 00:56:13,400
likely, especially in the bigger
organization, and feel free to 

995
00:56:13,400 --> 00:56:15,600
correct me, am I wrong? 
You have an internal audit team 

996
00:56:15,600 --> 00:56:18,600
that does like an internal check
and then the external auditors 

997
00:56:18,600 --> 00:56:20,640
come in and those are the ones 
you want to be very concerned 

998
00:56:20,640 --> 00:56:23,320
about. 
So almost like a catch before 

999
00:56:23,320 --> 00:56:24,960
the real audit comes through. 
That makes sense. 

1000
00:56:24,960 --> 00:56:27,920
Absolutely no. 
I tell everyone this internal 

1001
00:56:27,920 --> 00:56:31,000
audit, which we call the DARE 
line of defense, their their job

1002
00:56:31,000 --> 00:56:34,800
is to be independent, but their 
job is the same job as first 

1003
00:56:34,800 --> 00:56:38,080
line defense, which is normally 
us is to protect the company, 

1004
00:56:38,520 --> 00:56:41,520
period. 
You know, when we look at them 

1005
00:56:41,600 --> 00:56:45,760
as the bad cops, for example, 
we're not getting the best out 

1006
00:56:45,760 --> 00:56:48,560
of the partnership. 
Yes, we can't share everything 

1007
00:56:48,800 --> 00:56:51,920
because they have to still 
maintain independence and that's

1008
00:56:51,920 --> 00:56:54,320
important. 
Now the external auditors just 

1009
00:56:54,320 --> 00:56:57,280
come in with industry best 
practices in the check box and 

1010
00:56:57,280 --> 00:57:00,800
say we need to say are you doing
ABCDENF? 

1011
00:57:01,360 --> 00:57:03,720
And they're showing me that 
you're doing ABCDEN. 

1012
00:57:04,400 --> 00:57:07,520
So you really can't build 
relationships with external what

1013
00:57:07,520 --> 00:57:11,160
it is as much where your 
internal audit program is there 

1014
00:57:11,160 --> 00:57:13,520
to protect the company the same 
reason as you are. 

1015
00:57:15,200 --> 00:57:16,840
Well, I appreciate you spending 
time with us. 

1016
00:57:16,840 --> 00:57:18,760
I think there's, there's so much
going on here. 

1017
00:57:18,760 --> 00:57:21,280
And you know, this is one of 
those things where I wouldn't 

1018
00:57:21,280 --> 00:57:24,000
say it's a sexy part of I am, 
but it's a necessary part. 

1019
00:57:24,000 --> 00:57:27,560
It's plumbing, I guess how sexy 
it is, is based on the UI maybe 

1020
00:57:27,560 --> 00:57:29,640
you've created, you know, maybe 
that can have, you know, some 

1021
00:57:29,640 --> 00:57:31,400
bells and whistles on it. 
But I really appreciate you 

1022
00:57:31,400 --> 00:57:33,680
spending time with us. 
I want to end the show on a 

1023
00:57:33,680 --> 00:57:36,360
lighter note. 
We were talking and I just kind 

1024
00:57:36,360 --> 00:57:38,440
of sprung this before we hit 
record here. 

1025
00:57:38,760 --> 00:57:41,440
You mentioned that you are, you 
know, you're definitely into 

1026
00:57:41,440 --> 00:57:42,640
fitness. 
You mentioned things like Tough 

1027
00:57:42,640 --> 00:57:47,000
Mudder, Spartan Races, Pelotons,
you know, working out. 

1028
00:57:47,280 --> 00:57:49,680
Obviously, you and Jim can 
probably go on at this for about

1029
00:57:49,680 --> 00:57:51,720
an hour. 
I'll just kind of plot, you 

1030
00:57:51,720 --> 00:57:54,560
know, not politely and stare at 
my Peloton row that's over here 

1031
00:57:54,560 --> 00:57:58,280
that has been collecting dust. 
Tell me about Tough Mudder and 

1032
00:57:58,280 --> 00:58:00,320
Spartan races and all these 
things that you're doing just to

1033
00:58:00,320 --> 00:58:02,440
sort of stay fit. 
And I guess explain them in a 

1034
00:58:02,440 --> 00:58:04,680
way was like, OK, not everyone 
may be familiar with what these 

1035
00:58:04,680 --> 00:58:07,080
are. 
Explain for people that aren't 

1036
00:58:07,080 --> 00:58:09,600
familiar what a Tough Mudder is,
for example. 

1037
00:58:10,240 --> 00:58:13,000
So I get there. 
I want to talk about the why 

1038
00:58:13,000 --> 00:58:15,600
behind it. 
The why is when you run large 

1039
00:58:15,600 --> 00:58:18,720
organizations or just have a lot
of work, I will work. 

1040
00:58:18,720 --> 00:58:22,280
Cybersecurity is stressful. 
I don't care what anyone says it

1041
00:58:22,280 --> 00:58:26,360
is stressful is a lot of work 
and we all need a reprieve. 

1042
00:58:26,920 --> 00:58:30,240
So if he would do that different
ways, you know, health, healthy 

1043
00:58:30,240 --> 00:58:33,480
ways are working out like crazy.
You know, other ways are 

1044
00:58:33,480 --> 00:58:35,640
drinking. 
I mean, whatever floats your 

1045
00:58:35,640 --> 00:58:38,400
boat. 
But the end of the day, I got 

1046
00:58:38,400 --> 00:58:41,640
into just physical fitness about
five years ago. 

1047
00:58:41,640 --> 00:58:44,080
Doctor was like, you had to want
to make a change, Steven, or 

1048
00:58:44,080 --> 00:58:47,880
you're not going to be around. 
So I said let me go all the way 

1049
00:58:47,880 --> 00:58:51,000
in and make a change. 
But the Tough Mudder is an 

1050
00:58:51,000 --> 00:58:55,720
afternoon course based race. 
You know my first one we did 3.1

1051
00:58:55,720 --> 00:58:59,040
miles like a 5K. 
But next we doing one in April 

1052
00:58:59,040 --> 00:59:03,000
which is 15K. 
So you're close to 10 miles 

1053
00:59:03,000 --> 00:59:05,840
roughly and it's about 25 
obstacles. 

1054
00:59:06,320 --> 00:59:10,000
And when I say that you get it's
called Tough Mudder half the 

1055
00:59:10,320 --> 00:59:14,840
half the obstacles that require 
some form of mud or water. 

1056
00:59:15,000 --> 00:59:17,560
But when you already have mud 
and you go into a pool of water,

1057
00:59:17,760 --> 00:59:20,560
it will become muddy. 
And it's but it's fun because 

1058
00:59:20,560 --> 00:59:23,520
it's not just a race. 
You got to work as a team, as a 

1059
00:59:23,520 --> 00:59:25,240
group. 
And I think the reason I love it

1060
00:59:25,240 --> 00:59:28,960
so much is that it's about 10 to
15 of us who do it together. 

1061
00:59:29,440 --> 00:59:33,000
And it's not about who can win. 
Because some of the races or 

1062
00:59:33,000 --> 00:59:35,960
some of the after groups, you 
have to use 3-4 people to form a

1063
00:59:35,960 --> 00:59:37,600
base. 
Then two people have to climb on

1064
00:59:37,600 --> 00:59:40,000
top of them, then the one person
have to climb on top of all of 

1065
00:59:40,000 --> 00:59:42,800
them and then you got to pull 
each one up as well. 

1066
00:59:43,040 --> 00:59:47,960
So it really is more teamwork in
building that Comrado and most 

1067
00:59:47,960 --> 00:59:51,520
of my workout partners, we all 
met during COVID 1 pedaton. 

1068
00:59:51,960 --> 00:59:54,640
So a new one. 
COVID, no one was at gyms and we

1069
00:59:54,640 --> 00:59:57,880
just used the pedaton as a way 
to engage, interact. 

1070
00:59:58,160 --> 01:00:01,800
Yeah, you know, Facebook groups.
And it was, we said when it was 

1071
01:00:01,800 --> 01:00:04,440
over, hey, let's meet up in real
life and do some. 

1072
01:00:04,440 --> 01:00:07,320
Physical activities, I love 
that. 

1073
01:00:07,320 --> 01:00:10,360
And you mentioned you've got the
whole peloton Armada between the

1074
01:00:10,760 --> 01:00:14,760
the row, the bike, the Tread, if
somebody, which is your favorite

1075
01:00:14,760 --> 01:00:17,920
of those three because I've only
used the the bike and the row. 

1076
01:00:18,480 --> 01:00:23,320
So the tread is my favorite, but
it's any any of the machines are

1077
01:00:23,320 --> 01:00:27,840
great. 
But I have such a competitive 

1078
01:00:27,840 --> 01:00:31,080
spirit that the reason why I 
like Peloton is because the one 

1079
01:00:31,080 --> 01:00:34,440
thing the leaderboard and some 
days I wake up and say I'm gonna

1080
01:00:34,440 --> 01:00:36,800
have a low impact day and I'll 
get on the bike. 

1081
01:00:36,800 --> 01:00:39,720
We get on the tread. 
I do a nice job and if someone 

1082
01:00:39,720 --> 01:00:42,680
will high 5 me which and like 
they're right next to me but 

1083
01:00:42,680 --> 01:00:45,160
they below me in terms of like 
the output, but then they'll 

1084
01:00:45,160 --> 01:00:50,480
high 5 me and then pass it. 
And my gut feeling is, is that 

1085
01:00:50,480 --> 01:00:52,080
intentional? 
Like I'm fine. 

1086
01:00:52,080 --> 01:00:54,600
That was like that peace dude, 
I'm flying past you. 

1087
01:00:54,840 --> 01:00:58,080
I'm like, I'm fine too. 
So when I see that Jeff, it's 

1088
01:00:58,080 --> 01:01:02,720
like here we go now turn 
everything up, take the shirt 

1089
01:01:02,720 --> 01:01:05,640
off and now I'm just running. 
Now it's like now I was like, 

1090
01:01:05,640 --> 01:01:08,520
OK, let me get to the six minute
mile and let me see how long I 

1091
01:01:08,520 --> 01:01:12,040
go with this and we out. 
I love that. 

1092
01:01:12,200 --> 01:01:16,240
What's your What is your 
favorite and least favorite 

1093
01:01:16,320 --> 01:01:20,400
Tough Mudder obstacle? 
The ice, the ice bucket, or the 

1094
01:01:20,400 --> 01:01:22,600
ice pole is probably my least 
favorite. 

1095
01:01:23,120 --> 01:01:24,040
OK, what is? 
What is that? 

1096
01:01:24,560 --> 01:01:28,160
So is we ordered the ice bucket 
challenge from a few years ago. 

1097
01:01:28,160 --> 01:01:30,520
We're basically in a bucket of 
ice or even going to like ice 

1098
01:01:30,520 --> 01:01:35,800
bath is basically 2 ice baths 
put together and you got to go 

1099
01:01:35,920 --> 01:01:39,600
underneath 2 walls or inside 
inside of the ice bath. 

1100
01:01:39,920 --> 01:01:42,680
So you literally got to climb 
inside and then go under the 

1101
01:01:42,680 --> 01:01:44,760
water. 
So it's all ice now and they got

1102
01:01:44,760 --> 01:01:47,520
to come up and then go under it 
again and come up. 

1103
01:01:47,920 --> 01:01:50,040
And this is normally at the end 
of the race. 

1104
01:01:50,400 --> 01:01:53,520
So it's you're already mighty. 
I mean it's just some people say

1105
01:01:53,560 --> 01:01:56,560
what is cleaning you up? 
No, it is still I can. 

1106
01:01:56,560 --> 01:02:00,320
Think of better ways to get 
clean 7. 0° And what happens 

1107
01:02:00,320 --> 01:02:02,520
right after that is the 
electrical shock. 

1108
01:02:02,680 --> 01:02:06,200
So it's like a whole lot of 
strings of just electrified, you

1109
01:02:06,200 --> 01:02:08,600
know, tape and you got then went
through that. 

1110
01:02:08,640 --> 01:02:10,040
Have you just came out the ice 
mask? 

1111
01:02:10,240 --> 01:02:12,520
So yeah, that is not the best 
part. 

1112
01:02:12,840 --> 01:02:15,200
I think it was one obstacle that
was fun. 

1113
01:02:15,520 --> 01:02:19,760
It was huge tree logs and they 
had like little notches in it, 

1114
01:02:20,240 --> 01:02:22,800
complete mud. 
And you have to literally throw 

1115
01:02:22,800 --> 01:02:24,880
your body up or try to jump and 
grab on. 

1116
01:02:25,240 --> 01:02:27,040
And it reminded me of when I was
young. 

1117
01:02:27,040 --> 01:02:32,000
I used to watch what is it 
American Gladiator and Jazz that

1118
01:02:32,000 --> 01:02:35,120
that show how we wanted to do 
things like that and you're 

1119
01:02:35,120 --> 01:02:37,920
trying to like climb over, you 
know, like those rollers in 

1120
01:02:37,920 --> 01:02:40,520
American Gladiators. 
So I always send a thing that 

1121
01:02:40,560 --> 01:02:44,680
I'm back in the 90s and 2000s 
watching American Gladiator and 

1122
01:02:44,680 --> 01:02:48,400
going crazy. 
Jim, I know you work out. 

1123
01:02:48,920 --> 01:02:51,120
Jim, I've known you for what, 
nine years, 10 years, some like 

1124
01:02:51,120 --> 01:02:52,600
that. 
And ever since I've known you, 

1125
01:02:53,040 --> 01:02:55,560
you are religious about your 
workouts every day. 

1126
01:02:56,720 --> 01:02:58,720
I don't know if you've ever done
a Tough Mudder. 

1127
01:02:58,920 --> 01:03:05,280
Is that something you would do? 
It's not so it's it's so funny 

1128
01:03:05,280 --> 01:03:09,760
when I was listening to Stephen 
talk about why he started, how 

1129
01:03:09,760 --> 01:03:13,240
he started, it felt like he was 
telling my story. 

1130
01:03:13,520 --> 01:03:15,960
But I've been at this probably 
15 years. 

1131
01:03:15,960 --> 01:03:19,120
So I exact same thing. 
You know, I'd be in this 

1132
01:03:19,120 --> 01:03:25,040
stressful world of IT and 
Infosec and I and the day like I

1133
01:03:25,040 --> 01:03:29,480
had to wind down. 
So it'd be a couple beers or 

1134
01:03:29,480 --> 01:03:32,920
something and then you just 
start to realize like that's not

1135
01:03:32,920 --> 01:03:36,840
good for you. 
So I started running and you 

1136
01:03:36,840 --> 01:03:39,520
know, I worked my way all the 
way up to doing marathons. 

1137
01:03:39,640 --> 01:03:43,680
It didn't take really that long,
maybe a year from going from, 

1138
01:03:44,000 --> 01:03:48,440
you know, having a few beers 
after work to just I'm going to 

1139
01:03:48,440 --> 01:03:53,400
go run for a couple hours. 
And what a stress reliever. 

1140
01:03:54,840 --> 01:03:58,600
I did wind up hurting my back 
running and I started doing more

1141
01:03:58,600 --> 01:04:02,360
like cross training and trying 
to build up strength in my core 

1142
01:04:02,360 --> 01:04:06,560
is what I realized was you get 
these really powerful calves 

1143
01:04:06,720 --> 01:04:10,840
from running, but it doesn't 
necessarily build a strong core.

1144
01:04:11,200 --> 01:04:15,560
So I started building my core 
that led to more or less like 

1145
01:04:15,560 --> 01:04:19,920
bodybuilding style workouts. 
And I love being strong. 

1146
01:04:19,920 --> 01:04:23,800
I love seeing muscle in my body.
It makes me eat better. 

1147
01:04:25,080 --> 01:04:31,760
And you know, I truly used to do
it because like I liked looking 

1148
01:04:31,760 --> 01:04:33,640
better made me feel better about
myself. 

1149
01:04:33,640 --> 01:04:37,240
Now I just do it because it's 
like it's my stress relief. 

1150
01:04:37,240 --> 01:04:41,920
It's my outlet and I don't know 
how I would deal with stress 

1151
01:04:41,920 --> 01:04:46,040
without it. 
So yeah, that's it's very 

1152
01:04:46,040 --> 01:04:49,360
similar story to Steven. 
But why I couldn't see myself 

1153
01:04:49,360 --> 01:04:53,960
doing like Tough Mudder or 
something similar is like in my 

1154
01:04:53,960 --> 01:04:58,320
old age, I've kind of realized 
like I can only do what I what I

1155
01:04:58,320 --> 01:05:02,240
do if I don't get hurt. 
So if I do something that's 

1156
01:05:02,240 --> 01:05:05,720
going to risk injury, it doesn't
mean you're going to get 

1157
01:05:05,720 --> 01:05:07,960
injured. 
But you know, when I hear about 

1158
01:05:07,960 --> 01:05:11,600
people doing things that are, 
you know, prone to injury, like 

1159
01:05:11,800 --> 01:05:14,040
doing like dead lifting 
heavyweight and stuff. 

1160
01:05:14,040 --> 01:05:16,600
Like jumping at a muddy tree log
and trying to hang on. 

1161
01:05:16,800 --> 01:05:19,960
That kind of stuff. 
I'm like, yeah, well, what if I 

1162
01:05:20,080 --> 01:05:24,280
slip a disc or something and 
I'm, you know, out of the gym 

1163
01:05:24,280 --> 01:05:27,680
for six months? 
I'm, I'm not going to do that. 

1164
01:05:27,920 --> 01:05:32,880
So, you know, yeah, it's like 
super risk averse, but that's 

1165
01:05:32,880 --> 01:05:36,400
kind of the reason reason I 
don't do things that are risky 

1166
01:05:36,400 --> 01:05:38,680
like that. 
But that makes a lot of sense, 

1167
01:05:38,680 --> 01:05:40,280
Jim. 
I mean, one other thing that I 

1168
01:05:40,280 --> 01:05:43,120
thought about as you were 
speaking, Jim, is I also work 

1169
01:05:43,120 --> 01:05:47,640
out about two hours a day 
because my vice is a grilled 

1170
01:05:47,640 --> 01:05:52,040
cheese and French fries. 
So in order for me to maintain 

1171
01:05:52,040 --> 01:05:56,040
when I'm traveling to have some 
fries when I want to pay to make

1172
01:05:56,040 --> 01:05:58,400
sure that I work out, but my 19 
year old daughter says this 

1173
01:05:58,400 --> 01:06:00,360
about me. 
She says my dad has two 

1174
01:06:00,360 --> 01:06:03,160
explains. 
He's got the kids menu guy 

1175
01:06:03,480 --> 01:06:07,160
grilled cheese and fries or he's
like an 85 Wagyu steak guy. 

1176
01:06:07,640 --> 01:06:11,680
And I said I mean she's not 
wrong, but it is like, hey, I 

1177
01:06:11,680 --> 01:06:14,760
can go eat at any restaurant. 
There's a kids menu or I can go 

1178
01:06:14,760 --> 01:06:17,480
to a nice steakhouse and enjoy 
myself as well. 

1179
01:06:18,120 --> 01:06:20,640
That's actually. 
So now you're talking Jeff's 

1180
01:06:20,640 --> 01:06:21,920
talk. 
Yeah, now I would say now you've

1181
01:06:21,920 --> 01:06:24,040
got me, now you've got me 
interested all. 

1182
01:06:24,040 --> 01:06:26,240
Right describe your. 
Perfect grilled cheese What's 

1183
01:06:26,240 --> 01:06:29,720
What's the right cheese for a 
Steven Washington grilled cheese

1184
01:06:29,720 --> 01:06:34,120
sandwich and the bread? 
Too So sourdough bread first and

1185
01:06:34,560 --> 01:06:35,280
foremost. 
I'm with you. 

1186
01:06:35,840 --> 01:06:39,040
And now no cheese. 
Not better than American. 

1187
01:06:39,440 --> 01:06:44,320
However, as we get older I 
realize American probably isn't 

1188
01:06:44,320 --> 01:06:46,920
already cheese, but I'm say that
for a different show. 

1189
01:06:47,000 --> 01:06:54,200
OK so cheddar, white cheddar. 
I also like Gouda. 

1190
01:06:54,840 --> 01:06:57,720
I like some Swiss and mozzarella
so it's so it's a crazy 

1191
01:06:57,720 --> 01:07:00,680
combination. 
But if I want to do 1 is like 

1192
01:07:00,680 --> 01:07:03,920
the white cheddar. 
But I also enjoy Gouda cheese, 

1193
01:07:03,920 --> 01:07:07,240
which is kind of odd because 
it's a more smoky flavor as 

1194
01:07:07,240 --> 01:07:08,800
well. 
But sometimes I buy sourdough 

1195
01:07:08,800 --> 01:07:12,400
bread and just cheddar cheese 
combination is great. 

1196
01:07:12,480 --> 01:07:16,520
And some restaurants like like 
Melt is really awesome. 

1197
01:07:16,960 --> 01:07:19,600
Even though if I had too much 
butter, I think they had like a 

1198
01:07:19,600 --> 01:07:21,520
whole stick of butter for one 
sandwich. 

1199
01:07:22,440 --> 01:07:24,600
But when you work out for two 
hours, you can do that guy. 

1200
01:07:25,760 --> 01:07:28,240
You got a little leeway there. 
I'm with you on the sourdough. 

1201
01:07:28,240 --> 01:07:32,440
I think sourdough is fantastic. 
I am a American and pepper Jack 

1202
01:07:32,440 --> 01:07:35,200
mix because I want a little bit 
of a spice to it. 

1203
01:07:35,200 --> 01:07:38,680
Not crazy, but enough there. 
And I'll never turn down ham or 

1204
01:07:38,680 --> 01:07:42,040
bacon or something like that. 
But what I like is when we we 

1205
01:07:42,040 --> 01:07:45,840
press the sandwich as thin as 
possible, like almost in 

1206
01:07:45,840 --> 01:07:50,600
between, like not a Panini, but 
like pressed and man, I can, I 

1207
01:07:50,600 --> 01:07:52,280
can put those away. 
No, no Jeff. 

1208
01:07:52,280 --> 01:07:57,040
OK, so so now I got to add this.
My my best thing is when I say 

1209
01:07:57,320 --> 01:07:59,720
I've been fasting because I went
too many fasting as well. 

1210
01:07:59,840 --> 01:08:03,840
So when I eat, I eat a ton and 
sometimes like I want some 

1211
01:08:03,840 --> 01:08:07,960
bread, so I get 3 slices of 
bread, lay a multiple layers of 

1212
01:08:07,960 --> 01:08:10,520
cheese between each thing, some 
ham. 

1213
01:08:10,840 --> 01:08:12,960
And then I really will have a 
press. 

1214
01:08:13,200 --> 01:08:16,520
Not not convenient, but it's 
like a matter like a cast iron 

1215
01:08:16,520 --> 01:08:20,200
press that I just put down on 
top of the skillet and I just 

1216
01:08:20,200 --> 01:08:24,160
push that down. 
And as the best, most 

1217
01:08:24,160 --> 01:08:26,399
unhealthiest thing potentially 
in the world. 

1218
01:08:26,399 --> 01:08:28,080
So good. 
But it's so good. 

1219
01:08:29,359 --> 01:08:32,160
All right, we're going to wrap 
up grilled cheese at the Center 

1220
01:08:32,680 --> 01:08:35,359
for this week. 
Steven, you've been so great 

1221
01:08:35,359 --> 01:08:36,560
with your time. 
Really appreciate it. 

1222
01:08:36,560 --> 01:08:38,720
Looking forward to maybe giving 
you an official fist bump of 

1223
01:08:38,720 --> 01:08:41,080
gratitude for being on the show 
at a conference at sometime in 

1224
01:08:41,080 --> 01:08:44,160
the future. 
I'll have your LinkedIn profile 

1225
01:08:44,160 --> 01:08:45,479
as well in our show notes, if 
that's OK. 

1226
01:08:45,479 --> 01:08:48,640
People can reach out with 
questions or grilled cheese 

1227
01:08:48,640 --> 01:08:53,160
recipes or whatever it may be. 
And then Jim, you and I will be 

1228
01:08:53,160 --> 01:08:56,319
on the web as usual. 
idacpodcast.com, connect with 

1229
01:08:56,319 --> 01:08:58,760
us. 
If you're listening to this, go 

1230
01:08:58,760 --> 01:09:00,840
on over to our YouTube channel, 
hit that like and subscribe 

1231
01:09:00,840 --> 01:09:03,640
button that's helping us grow 
and appreciate you sharing with 

1232
01:09:03,640 --> 01:09:05,040
friends or enemies. 
We don't care. 

1233
01:09:05,120 --> 01:09:07,240
Whoever listens as long as they 
like and subscribe, I don't 

1234
01:09:07,240 --> 01:09:09,520
care. 
So with that, we'll go ahead and

1235
01:09:09,520 --> 01:09:12,040
leave it for this week. 
Thanks everyone for watching and

1236
01:09:12,040 --> 01:09:14,640
or listening and we'll talk with
you all in the next one. 

1237
01:09:17,080 --> 01:09:20,120
You've been listening to 
Identity at the Center. 

1238
01:09:20,479 --> 01:09:24,560
We hope you've enjoyed the show.
Make sure to like, rate and 

1239
01:09:24,560 --> 01:09:28,200
review, and we'll be back soon. 
But in the meantime, hit the 

1240
01:09:28,200 --> 01:09:31,600
website at 
identity@thecenter.com. 

1241
01:09:32,200 --> 01:09:36,319
See you next time on Identity at
the Center.

