1 00:00:09,700 --> 00:00:13,000 You're listening to the identity of the center podcast, this is 2 00:00:13,000 --> 00:00:15,600 the show that talks about identity and access management 3 00:00:15,700 --> 00:00:18,600 and making sure you know who has access to what let's get 4 00:00:18,600 --> 00:00:25,000 started. Welcome to the identity of the 5 00:00:25,008 --> 00:00:26,500 center podcast. I'm Jeff. 6 00:00:26,500 --> 00:00:27,700 And that's Jim. Hey, Jim. 7 00:00:27,700 --> 00:00:30,600 Hey, Jeff, how are you? Oh, not so bad yourself, good. 8 00:00:30,600 --> 00:00:34,500 I'm wondering how many, dinners or events? 9 00:00:34,500 --> 00:00:36,800 Have you been invited to tonight? 10 00:00:39,600 --> 00:00:42,600 Too, but I have been preemptively tongue people. 11 00:00:43,200 --> 00:00:45,700 As they start to launch into there's feel, no, thanks. 12 00:00:45,700 --> 00:00:50,500 I got enough already going on, but I appreciate the invites. 13 00:00:51,100 --> 00:00:55,600 But I wish I could eat all the steak dinners and drink all the 14 00:00:55,600 --> 00:00:58,900 happy hour drinks. But unfortunately, there's only 15 00:00:58,900 --> 00:01:04,099 one of me there is, but I think what is cool about coming to a 16 00:01:04,107 --> 00:01:06,200 conference? Like, this is, there is no 17 00:01:06,200 --> 00:01:08,100 shortage of invites and Have some guests are going to be 18 00:01:08,107 --> 00:01:10,600 talking with and I'm sure they're being inundated with 19 00:01:10,600 --> 00:01:14,100 dinner reservations or you know, come to this happy hour or this 20 00:01:14,100 --> 00:01:17,400 beer garden or you know, going to Chrissy, you know, 21 00:01:17,400 --> 00:01:22,000 interesting shows right and things like that, take advantage 22 00:01:22,000 --> 00:01:23,700 of it. Like it's there for a reason, 23 00:01:24,500 --> 00:01:26,300 you know, I know a lot of people sometimes have like corporate 24 00:01:26,300 --> 00:01:28,700 policies and things like that so it can have to navigate around 25 00:01:28,700 --> 00:01:30,800 that. But it's part of the experience 26 00:01:30,800 --> 00:01:32,600 is part of the networking that goes along with it. 27 00:01:32,600 --> 00:01:35,700 So I would certainly encourage folks if they're all interested. 28 00:01:36,100 --> 00:01:37,800 It's free. Generally the vendors going to 29 00:01:37,800 --> 00:01:40,100 pay for it so you might as well take advantage of it. 30 00:01:40,500 --> 00:01:42,700 The worst thing you lose is a couple you know maybe a couple 31 00:01:42,700 --> 00:01:45,500 hours and maybe that you do get annoying email or two from some 32 00:01:45,500 --> 00:01:47,000 venture to try to sell you something that you have no 33 00:01:47,000 --> 00:01:50,600 interested in or the best thing could happen is you make a new 34 00:01:50,600 --> 00:01:53,800 friend in the identity space, you had an interesting unique 35 00:01:53,800 --> 00:01:57,800 experience or meal or something, you can tell friends about or 36 00:01:58,000 --> 00:02:00,600 you do find, you know, a vendor or a product or something that 37 00:02:00,600 --> 00:02:03,100 solves in either you're looking for either now or in the future. 38 00:02:03,100 --> 00:02:05,900 So I think there's there's benefits but at the same time 39 00:02:05,900 --> 00:02:09,199 and I'm going to give a Up to Chris because we were trading 40 00:02:09,199 --> 00:02:12,000 back and forth a couple of tweets on this and it goes back 41 00:02:12,000 --> 00:02:15,500 to the topic that we're talking about, the introvert versus 42 00:02:15,500 --> 00:02:19,000 extrovert, what some people like to do that stuff. 43 00:02:19,500 --> 00:02:22,600 I traditionally have not, I tend to be more introvert and then 44 00:02:22,600 --> 00:02:26,100 expend a lot of energy doing the extrovert thing and then pull it 45 00:02:26,100 --> 00:02:28,700 back. But if that's the kind of thing, 46 00:02:28,800 --> 00:02:31,200 take advantage of it. So but the thing, ya know, 47 00:02:31,200 --> 00:02:33,700 that's a good soapbox. I think the other thing with it 48 00:02:33,700 --> 00:02:38,900 is you're going to have invites and If you feel like, okay I'm 49 00:02:38,900 --> 00:02:42,800 being invited by, then there's some expectation, I'm going to 50 00:02:42,800 --> 00:02:46,200 buy your whatever. That's not cool, that's not cool 51 00:02:46,200 --> 00:02:50,400 and you should not go. But I've always whenever I 52 00:02:50,408 --> 00:02:54,000 invite people, it's like, you know, we'd like to be considered 53 00:02:54,100 --> 00:02:56,500 if it gets to that point, you know? 54 00:02:56,700 --> 00:03:00,800 That's pretty much dominated even if you don't come out. 55 00:03:07,100 --> 00:03:09,700 Gartner. I am Summit here in Las Vegas, 56 00:03:09,800 --> 00:03:13,100 20:22 got that, right? Right. 57 00:03:13,200 --> 00:03:16,900 Part in the RSM recording. Sweet. 58 00:03:17,000 --> 00:03:21,700 They so graciously paid for so we could do the podcast this 59 00:03:21,700 --> 00:03:23,800 week. So thank you to our some for 60 00:03:23,800 --> 00:03:28,400 that. And the this episode, we have 61 00:03:28,600 --> 00:03:32,600 for fine gentleman who we've interacted with during the week 62 00:03:32,700 --> 00:03:36,900 and we're going to get their take on. 63 00:03:37,100 --> 00:03:39,300 On the conference. And what have been the best 64 00:03:39,300 --> 00:03:41,400 sessions and what are the best? Takeaways? 65 00:03:41,400 --> 00:03:42,700 Yes. We're going to recap day to. 66 00:03:42,700 --> 00:03:45,800 I'll make one correction. We've got fine five, fine, 67 00:03:45,800 --> 00:03:47,100 gentleman. And we've got Jim. 68 00:03:47,100 --> 00:03:49,700 So the first thing let's just go around the room. 69 00:03:49,700 --> 00:03:52,400 We get introductions and in no particular order. 70 00:03:52,400 --> 00:03:55,400 Basically, just how people showed up in the room. 71 00:03:55,500 --> 00:03:58,800 We've got Steve running, he's an identity architect at Siena. 72 00:03:58,800 --> 00:04:01,900 Welcome. Steve, we've got Craig Ramsay, 73 00:04:01,900 --> 00:04:04,700 he's a solution architect with a Mata, welcome. 74 00:04:05,000 --> 00:04:07,000 We got Scott Herod. He's an, I am technically 75 00:04:07,100 --> 00:04:10,300 Analyst with Sallie, Mae and we've got Chris power and ops 76 00:04:10,300 --> 00:04:14,400 manager with Sallie. Mae, thank you guys all for for 77 00:04:14,400 --> 00:04:15,500 joining. This is very cool. 78 00:04:15,500 --> 00:04:17,899 I think you guys are listeners as well as listen to the podcast 79 00:04:17,899 --> 00:04:20,399 app a so you get to see the madness sort of behind the 80 00:04:20,407 --> 00:04:24,700 scenes as we go through our absolutely amateur process of 81 00:04:24,700 --> 00:04:27,400 putting something together but hopefully it makes sense and 82 00:04:27,400 --> 00:04:28,400 thank. First of all, thank you for 83 00:04:28,400 --> 00:04:30,300 listening which is very cool. I think it's one thing I've 84 00:04:30,300 --> 00:04:32,800 really enjoyed is connecting with people who actually listen. 85 00:04:33,100 --> 00:04:35,600 It's extremely validating for something that Jim and I started 86 00:04:35,600 --> 00:04:40,100 three years ago With you know, hey we got 66 downloads and like 87 00:04:40,100 --> 00:04:43,200 three or me, because I'm checking my car, my phone, my 88 00:04:43,200 --> 00:04:44,700 computer. Make sure he's working, you 89 00:04:44,707 --> 00:04:46,300 know, and now we're at the point where like thousands of people 90 00:04:46,300 --> 00:04:49,500 who listen every week which is awesome and super cool, but it's 91 00:04:49,500 --> 00:04:51,600 not it's not lost. I mean the fact that you know 92 00:04:51,600 --> 00:04:53,400 people like yourselves are taking the time out, you know, 93 00:04:53,400 --> 00:04:57,600 to step away from the conference come up, you know, navigate The 94 00:04:57,600 --> 00:04:59,500 Maze of Caesars Palace and find the room. 95 00:04:59,500 --> 00:05:01,200 So thank you very much for being here. 96 00:05:01,800 --> 00:05:04,200 Now, that being said, the first thing we always do when we have 97 00:05:04,200 --> 00:05:06,700 a new guest on is find out about their identity. 98 00:05:06,900 --> 00:05:08,900 History. So we're going to do is we're 99 00:05:08,900 --> 00:05:11,800 going to start with Craig and then we're going to go to Steve 100 00:05:11,800 --> 00:05:13,900 and kind of work our way sort of around the table as I'm looking 101 00:05:13,900 --> 00:05:15,800 at it here and really kind of find out. 102 00:05:15,800 --> 00:05:17,900 Where did people start from added? 103 00:05:17,900 --> 00:05:21,300 Any perspective, is it something that you know, that that you 104 00:05:21,300 --> 00:05:25,200 picked and sort of wanted to get into or did it pick you go with 105 00:05:25,200 --> 00:05:28,300 you Creek? Well I was a computer science 106 00:05:28,300 --> 00:05:32,500 graduate in 2008 and joined Financial Services organisation 107 00:05:32,500 --> 00:05:35,600 in the UK and that was an operational. 108 00:05:35,600 --> 00:05:38,900 It graduate. Game on the had a newly formed. 109 00:05:38,900 --> 00:05:43,900 I Am project not Department, not functioned a project, and yeah, 110 00:05:43,900 --> 00:05:47,400 I started there and I have been there since barring three years 111 00:05:47,400 --> 00:05:49,400 where I thought. I'll see what it's like being a 112 00:05:49,400 --> 00:05:52,900 police officer. Not for me, stop back with I am 113 00:05:52,900 --> 00:05:55,500 and very happy that many IG space though, very good. 114 00:05:55,500 --> 00:05:58,000 So that's so how long were you in the end in space? 115 00:05:58,000 --> 00:06:01,800 Now that's since 14 years less than three. 116 00:06:01,800 --> 00:06:03,500 So 11. Yeah, over a deck is 11 years. 117 00:06:03,500 --> 00:06:05,800 Yeah, I need any picked identity over. 118 00:06:06,600 --> 00:06:09,500 Being in part of the police very much so and yet it's still more 119 00:06:09,500 --> 00:06:12,600 dangerous than probably being the police right now that maybe 120 00:06:12,600 --> 00:06:17,000 not in the UK. All right, let's go to Steve. 121 00:06:17,700 --> 00:06:21,800 Yeah, I would say that. It shows me, I've worked for 122 00:06:21,800 --> 00:06:23,900 Sienna. Now, for 21 years, it was 21 123 00:06:23,900 --> 00:06:27,200 years in July. And I started there as a help 124 00:06:27,200 --> 00:06:30,400 desk, analyst desktop support and I just kept putting my hand 125 00:06:30,400 --> 00:06:35,000 up asking for more things. So backups and email and one 126 00:06:35,000 --> 00:06:37,400 point networking. And everything that basically 127 00:06:37,400 --> 00:06:41,700 wasn't firewalls or or Solaris based operating systems. 128 00:06:41,700 --> 00:06:45,500 And then, three years ago, we started an architecture program 129 00:06:46,000 --> 00:06:48,100 and they needed somebody to look at identity. 130 00:06:48,100 --> 00:06:51,400 And so I put my hand up again and it was one of the best 131 00:06:51,400 --> 00:06:53,300 things I ever did because I really enjoy the space. 132 00:06:53,300 --> 00:06:56,000 And I've been drinking from the fire hose and this kind of just 133 00:06:56,000 --> 00:07:00,400 drinking no drinking ironically but the definitely this podcast 134 00:07:00,400 --> 00:07:03,300 is really helped me come up to speed and learn a lot about the 135 00:07:03,300 --> 00:07:05,900 space. So thrilled to be here and happy 136 00:07:05,900 --> 00:07:08,600 to me. I so very cool and and shout out 137 00:07:08,600 --> 00:07:10,600 to my fellow helpdesk people that's where I started to. 138 00:07:10,600 --> 00:07:14,200 So Good Times Chris, how did you get it to Identity? 139 00:07:14,600 --> 00:07:17,600 Well, I'm the new guy here. I've only been in identity for 140 00:07:17,600 --> 00:07:20,700 about five months. Now, I started in cybersecurity 141 00:07:20,700 --> 00:07:24,900 from the for the five years before that and it kept picking 142 00:07:24,900 --> 00:07:28,200 me, I guess would be just kind of almost combine, the two, my 143 00:07:28,200 --> 00:07:30,600 manager, my boss on that side. You know on the cyber security 144 00:07:30,600 --> 00:07:33,600 side kept thinking meet you know basically inching me over there 145 00:07:33,600 --> 00:07:36,000 one piece of the time and then and then a window. 146 00:07:36,200 --> 00:07:38,500 Appeared and I took advantage of the window this last time 147 00:07:38,500 --> 00:07:41,100 around. So that's that's my story. 148 00:07:41,400 --> 00:07:43,900 Very cool. So yeah, I think it's relative. 149 00:07:43,900 --> 00:07:47,100 It's very fresh for me to be able to talk to people who are 150 00:07:47,100 --> 00:07:48,900 just sort of getting into it which is very neat. 151 00:07:48,900 --> 00:07:52,500 I enjoy that a lot Scott. How did you get inside Eddie? 152 00:07:53,700 --> 00:07:59,100 Well, like, every like you, I started desktop 20 years ago and 153 00:08:00,300 --> 00:08:03,600 kind of fell into another companies. 154 00:08:03,800 --> 00:08:06,800 They call it user provisioning at the time, but it was Form of 155 00:08:06,900 --> 00:08:12,300 I am and then interviewed for the Sallie. 156 00:08:12,300 --> 00:08:16,200 Mae position really, wasn't going to take it at first 157 00:08:17,200 --> 00:08:20,000 because my backward background is actually networking. 158 00:08:20,600 --> 00:08:25,000 So that's what I went to college for, but they love, I aced the 159 00:08:25,000 --> 00:08:28,800 interview they loved me and I went into it and just fell in 160 00:08:28,800 --> 00:08:30,200 love with it. Fell in love with. 161 00:08:30,200 --> 00:08:33,900 I am just kept it. Kept going and I'm about six 162 00:08:33,900 --> 00:08:36,000 years now that I've been in it and love it. 163 00:08:36,200 --> 00:08:37,900 It. It's a love story for the ages. 164 00:08:37,900 --> 00:08:40,600 Yeah. How, how helpful has the 165 00:08:40,600 --> 00:08:42,700 networking background been for you in a tiny space? 166 00:08:42,700 --> 00:08:44,600 Do you find that there are skills that you've learned from 167 00:08:44,600 --> 00:08:48,000 previous? You know, projects or learnings 168 00:08:48,000 --> 00:08:50,700 that like oh yeah, okay, that's kind of accelerated. 169 00:08:50,700 --> 00:08:55,900 Yeah, it's quite a bit there, especially with desktop in the 170 00:08:55,908 --> 00:09:01,000 networking both. I'm able to be a little faster 171 00:09:01,000 --> 00:09:04,000 when it comes to problem, solving, some things compared to 172 00:09:04,100 --> 00:09:07,400 some of my colleagues, they do. Have that technical, that 173 00:09:07,400 --> 00:09:11,700 analyst background to, where they don't have not trying to 174 00:09:11,700 --> 00:09:13,900 knock on them, but they just don't see the bigger picture 175 00:09:13,900 --> 00:09:15,300 sometimes, and I'm able to do that. 176 00:09:15,300 --> 00:09:18,700 And I think that's also helps me with a part of my other 177 00:09:18,700 --> 00:09:21,000 expertise in some of the background that I have. 178 00:09:21,600 --> 00:09:26,800 So, you know, a big thing that I've heard people talking about 179 00:09:26,800 --> 00:09:30,800 the industries that people who are coming into the, I am space. 180 00:09:30,800 --> 00:09:34,700 Now, don't have that networking background. 181 00:09:34,800 --> 00:09:37,000 Do you think that's a true? Statement. 182 00:09:37,200 --> 00:09:41,600 Yes, I believe it is because I've noticed quite a few who 183 00:09:41,600 --> 00:09:44,500 come in fresh without any kind of networking background or 184 00:09:44,500 --> 00:09:46,300 anything like that. You haven't even come in with 185 00:09:46,400 --> 00:09:50,800 any type of desktop support background, and it shows it 186 00:09:50,800 --> 00:09:54,700 really does. And sometimes it seems like, if 187 00:09:54,700 --> 00:09:56,800 they had that background, it would be a little bit more 188 00:09:56,800 --> 00:10:00,300 easier for them to absorb. Some of the I am aspects of the 189 00:10:00,300 --> 00:10:03,200 job, right? In terms of like the routing and 190 00:10:03,200 --> 00:10:07,900 the TCP IP, you know, one thing I've Learn to my careers like 191 00:10:08,100 --> 00:10:12,500 you don't want to have a major changing of the network at the 192 00:10:12,500 --> 00:10:15,800 same time you're implementing and I am so some it's like it's 193 00:10:15,800 --> 00:10:18,800 a recipe for disaster. Yes, it is. 194 00:10:19,700 --> 00:10:23,200 I want to ask the same question over to Craig either. 195 00:10:23,700 --> 00:10:27,000 You had this sort of career change where we went from 196 00:10:27,000 --> 00:10:30,500 Identity to essentially law enforcement and then back to add 197 00:10:30,500 --> 00:10:32,700 any other things, from the law enforcement side that you were 198 00:10:32,700 --> 00:10:35,400 able to bring back into the world of identity that helped 199 00:10:35,400 --> 00:10:39,600 out. I did not expect that much. 200 00:10:39,600 --> 00:10:41,700 They give me a second hard-hitting questions here and 201 00:10:41,700 --> 00:10:44,800 I didn't ya. The fuck I was there. 202 00:10:44,800 --> 00:10:47,900 I was at the festival show us. We can end a and the the guy 203 00:10:47,900 --> 00:10:50,400 there commented that I looked far too big deal. 204 00:10:50,700 --> 00:10:53,600 You can't kick the shit out of viruses so you know you're 205 00:10:53,600 --> 00:10:55,200 really over train from that perspective. 206 00:10:55,200 --> 00:10:58,600 So physical security, not so much, but I think the approach 207 00:10:58,600 --> 00:11:01,800 to to risk assessment You could argue it's still do. 208 00:11:01,800 --> 00:11:04,500 So you don't remember our situation and you assess the 209 00:11:04,500 --> 00:11:07,500 risk, you kind of do Same day when you're speaking to people, 210 00:11:07,500 --> 00:11:10,100 with their identity related risk and I think you need to be able 211 00:11:10,100 --> 00:11:13,100 to extrapolate the up to the key business risks facing the 212 00:11:13,100 --> 00:11:14,900 organization. So yeah, probably the risk 213 00:11:14,900 --> 00:11:20,000 assessment and risk management of the of that Loosely Steve. 214 00:11:20,000 --> 00:11:22,300 What about from the, your helpdesk experience. 215 00:11:22,300 --> 00:11:24,900 So we've got a couple of former helpdesk occurs here. 216 00:11:25,300 --> 00:11:27,900 What are some of things that helped kind of bridge the 217 00:11:27,900 --> 00:11:30,900 identity world for you? Yeah, I think when I was 218 00:11:30,900 --> 00:11:32,800 thinking, you're listening to what Scott was saying about the 219 00:11:32,800 --> 00:11:36,000 networking side to it helps with a lot of different things in the 220 00:11:36,100 --> 00:11:38,400 These base, especially as you move towards things like ztn a 221 00:11:38,400 --> 00:11:41,200 without having a solid networking background or 222 00:11:41,200 --> 00:11:43,000 understanding how that would all function. 223 00:11:43,000 --> 00:11:45,300 It's difficult to Envision how it helps, right. 224 00:11:45,300 --> 00:11:49,300 So I think that's a key part and I also think that infrastructure 225 00:11:49,300 --> 00:11:51,500 and help desk. Help you from Identity 226 00:11:51,500 --> 00:11:54,100 perspective, see things that maybe other identity identity 227 00:11:54,100 --> 00:11:58,200 professions, don't write like how that impacts people in the 228 00:11:58,200 --> 00:12:01,200 infrastructure side, how identities, work on 229 00:12:01,200 --> 00:12:04,700 infrastructure. So virtualization or how M 230 00:12:04,700 --> 00:12:07,900 putting in FA in Something could be problematic or session 231 00:12:07,900 --> 00:12:10,600 recording might, not be great for people or, you know, all 232 00:12:10,600 --> 00:12:11,600 different kinds of things like that. 233 00:12:11,600 --> 00:12:14,500 When you come from that background, you start to think 234 00:12:14,500 --> 00:12:16,900 about how identity works in those spaces a little bit 235 00:12:16,900 --> 00:12:19,500 differently and it gives you a different perspective than you 236 00:12:19,500 --> 00:12:21,400 would have if you hadn't worked in those spaces. 237 00:12:21,400 --> 00:12:23,000 So I think it's valuable both ways. 238 00:12:23,500 --> 00:12:26,200 I think there's usually something from previous lives 239 00:12:26,200 --> 00:12:29,000 that is helpful and informs, you know, three editions. 240 00:12:29,300 --> 00:12:32,600 I spent a lot of times in restaurants and be bartending 241 00:12:32,600 --> 00:12:36,400 and serving and attempt from for, you know, for my If there's 242 00:12:36,400 --> 00:12:39,800 no better way to learn customer service, when you're literally 243 00:12:39,800 --> 00:12:43,200 your salary, depends on the quality of it and getting, you 244 00:12:43,200 --> 00:12:46,100 know, good tips and sort of things like that and and 245 00:12:46,100 --> 00:12:49,000 realizing and prioritizing. Hey, your ranch, dressing isn't 246 00:12:49,000 --> 00:12:51,300 the most important thing in the entire world there are other 247 00:12:51,300 --> 00:12:53,200 things that need to be worked on first. 248 00:12:53,800 --> 00:12:58,900 I feel like to one other point is that we we probably did a lot 249 00:12:58,900 --> 00:13:00,700 of identity without knowing it, right? 250 00:13:00,700 --> 00:13:03,000 And we think back to the things that we did originally were 251 00:13:03,000 --> 00:13:05,800 onboarding someone off-boarding provisioning. 252 00:13:06,200 --> 00:13:08,200 In two different accounts like we didn't think of it as an 253 00:13:08,200 --> 00:13:10,600 identity necessarily ride any related tasks. 254 00:13:10,600 --> 00:13:12,100 We just thought of it as tasks that we did. 255 00:13:12,100 --> 00:13:15,100 We created a test account in active directory, but we didn't 256 00:13:15,100 --> 00:13:17,800 think about the full lifecycle maybe or things like that. 257 00:13:18,000 --> 00:13:20,300 I think it changes the perspective. 258 00:13:20,300 --> 00:13:23,400 Now that we know that, that was what we were doing way back 259 00:13:23,400 --> 00:13:26,600 when, right? It's at that a oh, that is so 260 00:13:26,600 --> 00:13:28,300 true. Because I feel the same way. 261 00:13:28,300 --> 00:13:32,500 I didn't realize I was doing identity and the early 2000s and 262 00:13:32,500 --> 00:13:34,300 it feels weird for me to say this. 263 00:13:34,300 --> 00:13:38,700 Now I started and my identity journey in the internet of 264 00:13:38,700 --> 00:13:42,200 things, which wasn't, there was no such thing as inner things 265 00:13:42,200 --> 00:13:44,200 back. Then I was programming, 266 00:13:44,200 --> 00:13:48,100 programming, lighting controls, for organizations, working for 267 00:13:48,400 --> 00:13:50,400 essentially, creating machine identities, getting the 268 00:13:50,400 --> 00:13:52,100 connection that work and then managing them when she does 269 00:13:52,100 --> 00:13:56,300 machine identities, through a centralized management 270 00:13:56,300 --> 00:13:59,800 interface, you know, basically what we were doing was turning 271 00:13:59,800 --> 00:14:03,100 lights on and off for parking. Lots for retail stores all 272 00:14:03,100 --> 00:14:06,300 around the u.s., you know, somebody realized that If we can 273 00:14:06,308 --> 00:14:09,600 turn these lights off at 10:00, when the store closes, we will 274 00:14:09,600 --> 00:14:12,700 save millions of dollars every year in electrical these right. 275 00:14:12,700 --> 00:14:17,900 So that was how I got my start. I didn't realize like I was 276 00:14:17,900 --> 00:14:19,800 thinking. I was like until recently, is 277 00:14:19,800 --> 00:14:20,900 it? Wow I've actually been 278 00:14:20,900 --> 00:14:24,600 identified then I thought because it was subliminal 279 00:14:24,600 --> 00:14:28,500 identity. You know I think it's important. 280 00:14:28,500 --> 00:14:31,300 You know as a kind of think about that that Journey Chris 281 00:14:32,200 --> 00:14:35,300 from your perspective sort of the the new person coming into 282 00:14:35,300 --> 00:14:36,300 the identity space. Face. 283 00:14:36,500 --> 00:14:38,200 What are some of the things that you've taken for your prior 284 00:14:38,200 --> 00:14:41,100 roles and said, okay, these are things and conversely here's a 285 00:14:41,108 --> 00:14:44,400 follow-up question that as well. What are some things that you 286 00:14:44,400 --> 00:14:46,500 thought would be helpful that haven't been? 287 00:14:47,700 --> 00:14:51,700 Well, I'm also a help desk, you know, retiree I just cut that 20 288 00:14:51,700 --> 00:14:53,400 years behind him back of my head. 289 00:14:53,600 --> 00:14:55,300 I used to base lock that into a door. 290 00:14:55,300 --> 00:14:56,500 Yeah, I like that. I like about that. 291 00:14:56,500 --> 00:14:59,200 Like that for a while. That was I'm going to say, I 292 00:14:59,200 --> 00:15:03,500 used to help homegrown isps when they were still doing 56k modems 293 00:15:03,500 --> 00:15:05,500 and things like that. So, there was a whole lot of 294 00:15:05,500 --> 00:15:07,700 time where I was troubleshooting. 295 00:15:07,700 --> 00:15:09,700 Yeah, let's troubleshooting usernames and passwords on a 296 00:15:09,708 --> 00:15:12,600 regular basis. I just didn't then think of it 297 00:15:12,600 --> 00:15:18,400 that way the, you know, to answer, you know, the answer, 298 00:15:18,400 --> 00:15:21,600 the question of what, you know, what didn't you know, what I've 299 00:15:21,600 --> 00:15:25,100 taken from other positions, I've done project management for the 300 00:15:25,100 --> 00:15:30,800 last 20 plus years before this. So I would say that the, you 301 00:15:30,800 --> 00:15:34,400 know, the tie-in for me would be that I am from other positions 302 00:15:34,400 --> 00:15:35,900 that come, you know, comes in handy. 303 00:15:36,000 --> 00:15:38,500 D is the planning is the planning. 304 00:15:38,500 --> 00:15:43,000 And basically, the actually itemizing out the individual 305 00:15:43,100 --> 00:15:46,200 attributes and Fields and things like that and being able to dig 306 00:15:46,200 --> 00:15:49,300 into those items, that's something that comes in real 307 00:15:49,300 --> 00:15:54,300 Handy, you know, as we're having this conversation, I think about 308 00:15:54,300 --> 00:15:56,500 helped us now. I don't have a helped us back on 309 00:15:56,500 --> 00:16:01,800 myself then and doing and doing IM strategy. 310 00:16:02,000 --> 00:16:05,600 The first team I want to talk to from client organization. 311 00:16:06,100 --> 00:16:10,500 That helped us because they can very clearly articulate, where 312 00:16:10,500 --> 00:16:14,600 the users are struggling. What processes are broken the 313 00:16:14,600 --> 00:16:16,800 front line? It's the front line, right? 314 00:16:16,800 --> 00:16:19,300 So you pretty much start there, you know where the user 315 00:16:19,300 --> 00:16:23,600 experiences for and, you know, that's going to lead to those 316 00:16:23,600 --> 00:16:25,700 business results. We've been talking about in this 317 00:16:25,700 --> 00:16:30,000 conference where you can start to reduce your costs and 318 00:16:30,000 --> 00:16:36,500 increasing user satisfaction is going to enable you to You know, 319 00:16:36,800 --> 00:16:40,200 maintain keep your employees retain your employees and you 320 00:16:40,208 --> 00:16:43,400 know increase growth. So the whole the whole narrative 321 00:16:43,400 --> 00:16:45,800 there. But you know really poor user 322 00:16:45,800 --> 00:16:50,400 experiences makes doing business and being at that place harder. 323 00:16:53,200 --> 00:16:56,500 Yeah, I feel that I feel that that's what you know, between 324 00:16:56,500 --> 00:16:59,500 the help desk experience. And then I did have a had some 325 00:16:59,500 --> 00:17:03,800 time in retail as well. The that's what I seem to be 326 00:17:03,800 --> 00:17:06,599 bringing a lot to the team at this point, is trying to bring 327 00:17:06,599 --> 00:17:09,700 them back to the customer, you know, remembering that even even 328 00:17:09,700 --> 00:17:12,700 if we don't actually have, we don't our, I am team doesn't 329 00:17:12,700 --> 00:17:14,700 actually deal with the outside customers. 330 00:17:15,000 --> 00:17:17,300 We take care of our internet, you know, basically our internal 331 00:17:17,300 --> 00:17:21,700 customers with that having them learn how to actually. 332 00:17:21,900 --> 00:17:24,300 Try to problem solve and try to not go. 333 00:17:24,300 --> 00:17:26,000 Not my problem. We need to actually take 334 00:17:26,000 --> 00:17:28,099 advantage you need to actually work through it. 335 00:17:28,200 --> 00:17:30,200 That's a, that's a big windfall for us. 336 00:17:30,600 --> 00:17:32,800 Hey, Chris one thought that I had was when you're talking 337 00:17:32,800 --> 00:17:36,600 about project management. Is your background, one of the 338 00:17:36,600 --> 00:17:40,800 big shifts that we've also seen as the shift to Agile project 339 00:17:40,800 --> 00:17:46,000 management rate and specific to, I am have you what's your 340 00:17:46,000 --> 00:17:48,500 perspective? You like it don't like it. 341 00:17:49,200 --> 00:17:52,700 So I am a certified scrum master and Also been certified in 342 00:17:52,700 --> 00:17:54,600 point, you know, in product management, you know, and, you 343 00:17:54,600 --> 00:17:58,100 know, product ownership. So therefore in and Sally is a 344 00:17:58,300 --> 00:18:01,900 Sally is actually a safe shop. So we are is scaled agile 345 00:18:01,900 --> 00:18:05,200 framework. So, yes, I very much believe in 346 00:18:05,208 --> 00:18:07,600 the agile process. I very much believe in scrum. 347 00:18:07,600 --> 00:18:10,600 I very much believe in the different variations of it. 348 00:18:10,600 --> 00:18:13,900 I've, I'm a big believer in it. I'm helping I'm act. 349 00:18:13,900 --> 00:18:16,100 That's kind of another thing that that was the original 350 00:18:16,100 --> 00:18:17,700 reason. When I was brought on five years 351 00:18:17,700 --> 00:18:21,300 ago, just, you know, to Sallie Mae was to actually help them. 352 00:18:21,800 --> 00:18:24,500 Great into the, you know, into the Agile development space. 353 00:18:25,200 --> 00:18:28,200 That's great feedback Steve and I saw you really shaking your 354 00:18:28,200 --> 00:18:30,000 head there. I guess you have some 355 00:18:30,300 --> 00:18:35,100 perspective on that as well. Yeah, Sienna adopted an agile 356 00:18:35,100 --> 00:18:37,900 methodology as well within the last couple of years and it's 357 00:18:37,900 --> 00:18:41,200 really changed how we do things, but I was nodding my head mostly 358 00:18:41,200 --> 00:18:46,000 because I think agile was designed more for software 359 00:18:46,000 --> 00:18:48,400 delivery, right? So, it fits really well into 360 00:18:48,400 --> 00:18:52,300 that model, and it doesn't necessarily fit so well in To an 361 00:18:52,300 --> 00:18:56,500 architecture and infrastructure model so much but you can make 362 00:18:56,500 --> 00:18:59,500 it work and it's infinitely better than doing waterfall or 363 00:18:59,500 --> 00:19:03,600 anything like that this notion of long-term projects and and 364 00:19:03,600 --> 00:19:06,900 you know just things dying on the vine is gone with that. 365 00:19:06,900 --> 00:19:11,200 You have the ability to to have retrospectives and throw things 366 00:19:11,200 --> 00:19:14,600 in your backlog and and change things as you go, you can really 367 00:19:14,600 --> 00:19:18,200 adapt and go makes us agile and makes us a lot more productive. 368 00:19:18,200 --> 00:19:20,700 And while there was a lot of resistance from some of the 369 00:19:20,700 --> 00:19:22,100 people that had been there long, Time. 370 00:19:22,400 --> 00:19:24,400 There was a lot of us that really welcomed it and it's made 371 00:19:24,400 --> 00:19:26,900 a huge difference in how we operate. 372 00:19:28,100 --> 00:19:30,100 So let's talk a bit about the conference itself. 373 00:19:30,500 --> 00:19:33,200 We're here at the end of day. Two of Gartner's. 374 00:19:33,200 --> 00:19:37,000 I am conference and, you know, I think what we want to get and 375 00:19:37,000 --> 00:19:39,900 try to capture a little bit of a time capsule of what we're 376 00:19:39,900 --> 00:19:43,400 people's thoughts around today, you know, favorite sessions 377 00:19:43,700 --> 00:19:45,800 highlight moments. It could be a session. 378 00:19:45,800 --> 00:19:47,200 It could be a hallway conversation. 379 00:19:47,200 --> 00:19:51,600 I think that's part of the magic of where we get. 380 00:19:51,700 --> 00:19:54,900 People together and it's been a while since we've had, you know, 381 00:19:54,908 --> 00:19:57,500 a number of people be able to congregate in a certain in a 382 00:19:57,500 --> 00:19:59,100 single spot. I've certainly seen the uptake 383 00:19:59,100 --> 00:20:02,300 this year having been to our essay and now here at Gartner 384 00:20:03,300 --> 00:20:06,000 its back, right. I think people are for the most 385 00:20:06,000 --> 00:20:09,800 part, sort of back to, you know, relatively normal this point, 386 00:20:10,000 --> 00:20:11,700 but I just want to go around the table at this point. 387 00:20:11,700 --> 00:20:15,600 We'll start with Scott is, what are some of those highlight 388 00:20:15,600 --> 00:20:18,000 moments from the second day of the conference? 389 00:20:18,000 --> 00:20:21,600 Any specific sessions or hallway? 390 00:20:21,800 --> 00:20:24,300 Stations or vendor conversations. 391 00:20:24,300 --> 00:20:25,600 That might have been had things like that. 392 00:20:25,600 --> 00:20:27,200 That were interesting for you today. 393 00:20:28,400 --> 00:20:31,700 Well, one of our conversation is with a vendor. 394 00:20:31,700 --> 00:20:35,500 We already deal with. I don't know if cool to sell 395 00:20:35,500 --> 00:20:39,200 point and we're sort of them. Yeah, we're still trying to 396 00:20:40,600 --> 00:20:42,400 still trying to figure everything out with that were 397 00:20:42,400 --> 00:20:46,000 fairly new with them, two or three years, maybe four years 398 00:20:46,000 --> 00:20:49,000 in, but we're still trying to get everything worked out, get 399 00:20:49,000 --> 00:20:52,200 the Kinks worked out of everything and We had a pretty 400 00:20:52,200 --> 00:20:55,000 good conversation with them today about some of the things 401 00:20:55,000 --> 00:21:00,000 that we're trying to do to better our processes and they 402 00:21:00,000 --> 00:21:03,200 gave us some good, some good feedback, some good things that 403 00:21:03,200 --> 00:21:05,700 we can try to do from there but there's still some things that 404 00:21:05,700 --> 00:21:09,300 we just need to figure out on our own to try to push forward 405 00:21:10,400 --> 00:21:15,500 with our processes at the moment because we were still pretty new 406 00:21:15,500 --> 00:21:16,900 with it. So we're trying to get it 407 00:21:16,900 --> 00:21:19,400 figured out. So this is a great opportunity 408 00:21:19,400 --> 00:21:20,900 though. You've got a bunch of you know, 409 00:21:20,900 --> 00:21:23,500 people who are Point customers. For example, here that have 410 00:21:23,500 --> 00:21:26,100 experienced appointing it both customers and integrators, and 411 00:21:26,108 --> 00:21:28,300 things like that. Might be good for undertaking 412 00:21:28,300 --> 00:21:31,200 like breakfast talk, right. We have, you know, these awkward 413 00:21:31,200 --> 00:21:33,500 breakfast's every morning where you're sitting on around tables, 414 00:21:33,500 --> 00:21:36,400 like, I don't know who's going to show up and, you know, it's 415 00:21:36,400 --> 00:21:39,300 an opportunity to kind of either commiserate, collaborate, 416 00:21:39,300 --> 00:21:42,100 whatever, you know, where do you want to use to try and get 417 00:21:42,100 --> 00:21:44,500 insights from that? And, you know, maybe I'll shout 418 00:21:44,500 --> 00:21:46,500 out there as I hate. Maybe some point can hook you up 419 00:21:46,500 --> 00:21:49,500 with another customers here that has had somewhere concerns or 420 00:21:49,508 --> 00:21:50,800 issues. And how did they saw that? 421 00:21:50,800 --> 00:21:52,300 It's Of the community. Right? 422 00:21:52,300 --> 00:21:55,800 From, they'd any perspective is, I think for the most part it's 423 00:21:55,800 --> 00:21:59,700 not Secret Sauce deploying software, doesn't matter whether 424 00:21:59,700 --> 00:22:02,800 it's omata or sale point or save Ian or any other privilege 425 00:22:02,800 --> 00:22:05,800 accident where maybe there isn't a lot of Secret Sauce in the 426 00:22:05,808 --> 00:22:08,700 deployment process. Here's how we get things put in 427 00:22:08,700 --> 00:22:11,300 place, here's what's next. What's next, looks nice, water 428 00:22:11,300 --> 00:22:14,500 challenges, everyone deals with politics, everyone deals, with 429 00:22:14,700 --> 00:22:17,600 funding resources, those sorts of things might gather some 430 00:22:17,600 --> 00:22:21,400 ideas on, you know, how they have those conversations, Chris, 431 00:22:21,400 --> 00:22:22,300 huh? Yourself. 432 00:22:23,900 --> 00:22:27,100 I would think I wouldn't, I wouldn't point at a specific, 433 00:22:27,100 --> 00:22:30,300 you know, at a specific in your specific event today or the last 434 00:22:30,300 --> 00:22:33,100 couple days, it would have been more. 435 00:22:33,200 --> 00:22:38,500 I think, I learned that Pam was not the golden key that I 436 00:22:38,500 --> 00:22:40,700 thought it was to solve everything. 437 00:22:41,000 --> 00:22:42,600 You know. I really had. 438 00:22:42,800 --> 00:22:45,100 I had two things that was resonating in my mind when I 439 00:22:45,100 --> 00:22:48,000 walked into this conference. What is IGA? 440 00:22:48,500 --> 00:22:51,500 And what is Pam? You know like what can Pam 441 00:22:51,600 --> 00:22:54,400 Really do and I thought Pam could solve all my solve all my 442 00:22:54,400 --> 00:22:57,700 problems. I found out that really I needed 443 00:22:57,700 --> 00:23:03,600 to split Pam and half and pay attention to just in time as 444 00:23:03,600 --> 00:23:07,500 well as just enough access and those are the two things that I 445 00:23:07,500 --> 00:23:10,600 as an operations manager. Really care more about then. 446 00:23:10,600 --> 00:23:11,900 Yeah. Then the pret you know than the 447 00:23:12,200 --> 00:23:15,100 than the Pam side I have another team that couldn't take care of 448 00:23:15,100 --> 00:23:16,700 that site. You take care of the pan please. 449 00:23:16,900 --> 00:23:19,700 So I have a new kind of a new Target to go after and then I 450 00:23:19,708 --> 00:23:21,500 got to learn about that throughout the day. 451 00:23:21,700 --> 00:23:24,500 Last two days and since your perspective I think you know I 452 00:23:24,500 --> 00:23:26,600 think sometimes some of the veterans in the space sort of 453 00:23:26,600 --> 00:23:29,200 get lost in the details and kind of take for granted. 454 00:23:29,400 --> 00:23:32,500 I think it was Enrique from Gartner, he gave a good 455 00:23:32,500 --> 00:23:35,300 presentation earlier today around Cloud infrastructure and 456 00:23:35,300 --> 00:23:37,900 title what management. Kim Keem, whatever. 457 00:23:37,900 --> 00:23:39,900 I hope we figure out which way we're going to pronounce it at 458 00:23:39,900 --> 00:23:44,500 some point, but he has a view on the product space of identity 459 00:23:44,500 --> 00:23:46,400 and I hope it would say because I'm whole giving I'm gonna give 460 00:23:46,400 --> 00:23:48,100 him credit. And it's something that I've 461 00:23:48,100 --> 00:23:51,500 also been thinking about is what are the different sort. 462 00:23:51,600 --> 00:23:56,500 Of pillars of identity access management identity governance 463 00:23:56,500 --> 00:23:58,800 and privileged access management kind of redundant access 464 00:23:58,800 --> 00:24:01,500 management privileged access management but those three 465 00:24:01,500 --> 00:24:06,000 Technologies really forming the core of any organization's 466 00:24:06,000 --> 00:24:08,500 capabilities. You've got ought, you've got a 467 00:24:08,508 --> 00:24:10,200 fun occasion. You got authorization get life 468 00:24:10,200 --> 00:24:12,900 cycle, things like that. It is interesting to hear folks 469 00:24:12,900 --> 00:24:16,600 who are looking at the different and they're focusing on specific 470 00:24:16,600 --> 00:24:18,500 pillars. We had Rosa black with someone. 471 00:24:18,500 --> 00:24:21,000 I worked with a long long, long time ago. 472 00:24:21,700 --> 00:24:25,700 She came into this conference, from a view of. 473 00:24:25,700 --> 00:24:28,000 I want to note today is all about Pam. 474 00:24:28,200 --> 00:24:30,800 I'm going to focus on Pam related information and today 475 00:24:30,800 --> 00:24:32,600 was other things, right? Things like that. 476 00:24:32,600 --> 00:24:34,900 So, it is interesting. Sort of here, the strategy, if 477 00:24:34,900 --> 00:24:37,600 we can have your, how you're attacking the sessions. 478 00:24:38,300 --> 00:24:40,500 Craig. So you're on the opposite side. 479 00:24:40,500 --> 00:24:43,500 Everyone, here's a customer. You're on the vendor side, I 480 00:24:43,500 --> 00:24:46,200 guess, what has been some of the highlights, you know, for you, 481 00:24:46,500 --> 00:24:48,800 as you've entered the conference today and probably the 482 00:24:48,800 --> 00:24:51,400 conversation saving Jemma seat for lunch to get invaded. 483 00:24:51,600 --> 00:24:54,800 The podcast but well worth it. Yeah no. 484 00:24:54,800 --> 00:24:57,400 I mean the conversations been having with people, I mean 485 00:24:57,400 --> 00:25:00,000 there's been great feedback on a lot of the sessions of attended. 486 00:25:00,000 --> 00:25:04,100 I think the keynote this morning was somebody from Pixar talking 487 00:25:04,100 --> 00:25:07,600 about storytelling and I think the important thing there is 488 00:25:07,600 --> 00:25:10,000 you're talking about, securing budget and competing budgets. 489 00:25:10,000 --> 00:25:12,900 They're having just now and making compelling arguments 490 00:25:12,900 --> 00:25:15,400 about why people should do anything about identity. 491 00:25:15,400 --> 00:25:17,700 So you winning the hearts and minds of people in the front 492 00:25:17,700 --> 00:25:19,400 line and service desk is one thing. 493 00:25:19,700 --> 00:25:22,600 But mean Chris you said you know people think That we don't talk 494 00:25:22,600 --> 00:25:26,500 to our external customers. But if you do strong identity, 495 00:25:26,500 --> 00:25:29,400 governance, or manager identity released properly you do. 496 00:25:29,500 --> 00:25:33,700 So one Senior Management sea level people are doing business 497 00:25:33,700 --> 00:25:36,800 impact assessment of the key risks in their organization. 498 00:25:37,500 --> 00:25:40,800 If that's, you know, protecting their critical assets of their 499 00:25:40,800 --> 00:25:44,100 information and data about Pi or financially sensitive data, 500 00:25:44,500 --> 00:25:47,500 identity, governance or strong identity policy can do that. 501 00:25:47,800 --> 00:25:51,200 If it's people that for example, maybe the manage the National 502 00:25:51,200 --> 00:25:55,000 Road Network and its Legacy systems that manage that making 503 00:25:55,000 --> 00:25:58,000 sure those systems are properly managed and they have that risk 504 00:25:58,000 --> 00:26:01,200 under control ensures that they keep those roads operating. 505 00:26:01,200 --> 00:26:04,600 And then being able to tell that story to get the budget, to show 506 00:26:04,600 --> 00:26:07,400 the advantages to your external customers. 507 00:26:07,400 --> 00:26:11,100 And the people on the front line in the organization, I think. 508 00:26:11,600 --> 00:26:13,400 Yeah. Hopefully people have taken from 509 00:26:13,400 --> 00:26:16,200 that the ability of telling a good story, and I'm making it 510 00:26:16,200 --> 00:26:18,400 compelling to show why identity is so important. 511 00:26:18,400 --> 00:26:21,500 And crucial, I really did enjoy that first opening Keynote. 512 00:26:21,600 --> 00:26:26,000 Was Matthew loon. I think is was his name and you 513 00:26:26,000 --> 00:26:29,000 know, having the the pics is experience with The Simpsons and 514 00:26:29,000 --> 00:26:32,100 Pixar and that storytelling. I think this is something that 515 00:26:32,100 --> 00:26:35,200 Jim and I have been doing you know for the last several years 516 00:26:35,700 --> 00:26:39,100 and this is something we go into our you know our work lives with 517 00:26:39,100 --> 00:26:41,800 strategy development things is what's the story. 518 00:26:42,300 --> 00:26:46,000 What is it that we're trying to convey as part of this strategy? 519 00:26:46,300 --> 00:26:48,400 And I think it's something that gets lost a lot of times in the 520 00:26:48,400 --> 00:26:50,600 details like oh we're going to roll on IJ platform. 521 00:26:51,700 --> 00:26:53,800 What like that doesn't like, what does that get for me? 522 00:26:53,800 --> 00:26:55,300 Like, at that doesn't, that doesn't do. 523 00:26:55,300 --> 00:26:57,200 There's a spark joy for me, right? 524 00:26:57,300 --> 00:26:58,700 What is it? We're trying to solve and really 525 00:26:58,700 --> 00:27:02,400 try to share that message. Steve, what about yourself other 526 00:27:02,400 --> 00:27:04,300 than appearing, on the identity of the center podcasts? 527 00:27:04,300 --> 00:27:06,200 What are some of the other highlights from day two for you? 528 00:27:06,200 --> 00:27:07,900 That's definitely the biggest highlight for sure. 529 00:27:08,000 --> 00:27:12,000 Obviously quite a few things actually. 530 00:27:12,200 --> 00:27:15,700 I don't think I have a specific favorite session, but some 531 00:27:15,800 --> 00:27:17,500 overarching themes, right? So you mentioned. 532 00:27:17,500 --> 00:27:19,400 Kim. That's a big one for me. 533 00:27:19,800 --> 00:27:21,300 I've been thinking about that for quite some time. 534 00:27:21,500 --> 00:27:24,600 I'm kind of along the lines of all other identities, right? 535 00:27:24,900 --> 00:27:27,100 If we haven't got Workforce figured out by now, there's a 536 00:27:27,108 --> 00:27:29,100 problem, right? You either don't have budget or 537 00:27:29,100 --> 00:27:31,800 you don't have resources to be able to nail down the work for 538 00:27:31,800 --> 00:27:35,000 side of things, but all other, all other identities matter and 539 00:27:35,000 --> 00:27:36,300 that could be machine identities. 540 00:27:36,300 --> 00:27:39,300 It could be RPA. It could be service accounts. 541 00:27:39,300 --> 00:27:41,500 You know, if you're doing your due diligence on all the other 542 00:27:41,500 --> 00:27:45,100 things investing in MFA and and lifecycle management for all 543 00:27:45,100 --> 00:27:47,400 those other things, why aren't you doing it for those other 544 00:27:47,400 --> 00:27:49,200 accounts? It's almost low hanging fruit to 545 00:27:49,200 --> 00:27:52,900 a threat actor, right? So, I was happy to learn more 546 00:27:52,900 --> 00:27:56,100 about Kim and happy to see that. It's one of those things in the 547 00:27:56,100 --> 00:27:58,700 hype cycle, where it's like, you should probably be doing this 548 00:27:58,700 --> 00:28:02,400 now. So being a company that's 549 00:28:02,700 --> 00:28:07,400 adopted a cloud. First mentality, we exist in 550 00:28:07,400 --> 00:28:10,200 several of the major clouds right now but we don't have an 551 00:28:10,200 --> 00:28:14,200 amazing story around that and I think it's something that needs 552 00:28:14,200 --> 00:28:19,400 to be addressed. And I think Kim is a big part of 553 00:28:19,400 --> 00:28:21,700 us being able to do that. The second Would be the 554 00:28:21,700 --> 00:28:24,100 converged. Infrastructure is now, right. 555 00:28:24,100 --> 00:28:27,900 So we're looking at Best in breed in the governance space 556 00:28:27,900 --> 00:28:30,300 and the Pam space and the access management space. 557 00:28:30,800 --> 00:28:34,100 But we're seeing companies like OCTA, doing it in All 4, One 558 00:28:34,100 --> 00:28:37,000 type thing, and that may work for some companies that may not. 559 00:28:37,000 --> 00:28:41,200 It may work for others or may not work for others, but I think 560 00:28:41,200 --> 00:28:46,100 it's an interesting play, and I think that seeing more of that 561 00:28:46,800 --> 00:28:50,300 is a good thing for the industry, because it started 562 00:28:50,300 --> 00:28:52,600 it's starting to take us away. Away from these silos right? 563 00:28:52,600 --> 00:28:56,100 Like I'm best in breed here and best in breed here and best in 564 00:28:56,108 --> 00:28:57,600 breed here. But I don't talk to any of the 565 00:28:57,600 --> 00:28:59,800 other pieces, right? So, a big part of what our 566 00:29:00,100 --> 00:29:04,100 methodology is in Siena, is that we want things to build this 567 00:29:04,100 --> 00:29:06,400 identity fabric. We heard that today too, but so 568 00:29:06,400 --> 00:29:08,200 that we share signals between all those things. 569 00:29:08,200 --> 00:29:10,300 So we can make educated decisions about identity 570 00:29:10,300 --> 00:29:12,700 throughout the entire ecosystem because it is a system of 571 00:29:12,700 --> 00:29:15,800 systems, right? So Jim, how about yourself 572 00:29:15,800 --> 00:29:17,200 what's the Highlight for you highlight? 573 00:29:17,200 --> 00:29:20,100 For me, I'll do them being on the show other being either this 574 00:29:20,100 --> 00:29:22,100 all the time though. Sorry for you. 575 00:29:22,200 --> 00:29:24,100 Shout out. I love do Shadows. 576 00:29:24,100 --> 00:29:29,900 Who our listeners are pivot Kana stop by and she picked me out of 577 00:29:29,900 --> 00:29:31,900 the crowd. She said, I couldn't miss you 578 00:29:31,900 --> 00:29:35,100 with your crazy hair and your wild suit, and she like the 579 00:29:35,100 --> 00:29:38,300 suit, but that wild, it's a blue suit. 580 00:29:38,800 --> 00:29:41,800 Yeah, she, she said she listens to the show. 581 00:29:41,800 --> 00:29:45,800 She was off her daily walk. A lot and, you know, between us, 582 00:29:45,900 --> 00:29:50,000 there's a rotation of identity of the center with NPR Podcast, 583 00:29:50,000 --> 00:29:52,600 which production You those pretty decent? 584 00:29:52,600 --> 00:29:54,800 Yeah, they're catching up to us. Yeah, they're catching up with 585 00:29:54,800 --> 00:29:58,300 us, right? No, but it's so great, like 586 00:29:58,300 --> 00:30:00,200 meeting all the folks who listen. 587 00:30:00,200 --> 00:30:04,100 And so one thing she said was so many times when she listens to 588 00:30:04,100 --> 00:30:08,100 the show and thinks of a question and then doesn't like, 589 00:30:08,100 --> 00:30:09,500 send it to us. Right away. 590 00:30:09,700 --> 00:30:11,400 Our project, she's doing them us. 591 00:30:11,500 --> 00:30:14,300 Yeah, this is linked in some, right, but she's off for a walk. 592 00:30:14,300 --> 00:30:18,000 So I get it and then to like forgets what? 593 00:30:18,000 --> 00:30:21,100 She wanted to ask, and then never send everyone series. 594 00:30:21,100 --> 00:30:24,600 But Where to point out. So we did respond to that one. 595 00:30:24,600 --> 00:30:27,600 Twitter like 50 questions in one Twitter. 596 00:30:27,600 --> 00:30:31,200 Yeah, and the man who submitted that here is Chris power. 597 00:30:31,200 --> 00:30:33,500 He threw down the gauntlet. We accepted the challenge. 598 00:30:33,500 --> 00:30:35,400 Yeah. So just some little proof that 599 00:30:35,400 --> 00:30:37,500 we're not just like making these things up. 600 00:30:37,800 --> 00:30:40,300 Yeah, you came up with like, I don't know, eight hundred 601 00:30:40,300 --> 00:30:42,300 different topics in. I don't know how many characters 602 00:30:42,300 --> 00:30:44,400 you get into a tweet, but it was like, jam packed with stuff. 603 00:30:44,400 --> 00:30:46,000 It was good. Those are the types of things 604 00:30:46,000 --> 00:30:48,500 that I like to do. And like, okay, that's a good 605 00:30:48,500 --> 00:30:49,900 question because it's always just Jim. 606 00:30:49,900 --> 00:30:53,100 And I thinking about ideas, And you pull that, you know the 607 00:30:53,100 --> 00:30:54,800 curtain sometimes it's Friday afternoon. 608 00:30:54,800 --> 00:30:56,900 We have no idea. We're going to talk about and we 609 00:30:56,900 --> 00:30:59,200 figure it out at the last second kind of like put something 610 00:30:59,200 --> 00:31:03,100 together so definitely you know tweets help and Arpita for 611 00:31:03,100 --> 00:31:05,200 listening. If you've got questions, you 612 00:31:05,200 --> 00:31:07,600 know, tell our favorite virtual assistant and we'll set it off 613 00:31:07,600 --> 00:31:11,200 again, you know, make a note, whatever that stuff is cool, 614 00:31:11,200 --> 00:31:13,100 Steven. And I have treated, you know, 615 00:31:13,400 --> 00:31:15,100 messages through Linkedin and stuff like that. 616 00:31:15,100 --> 00:31:16,800 I mean, that's part of the community, right? 617 00:31:16,800 --> 00:31:19,900 I think that's the one thing I found and I'm sure Craig can 618 00:31:19,900 --> 00:31:22,600 Echo that is people are So you won't share information and 619 00:31:22,600 --> 00:31:24,900 discuss things. Again, we're not talking Secret 620 00:31:24,900 --> 00:31:28,000 Sauce, you know, this is identity and access management. 621 00:31:28,000 --> 00:31:30,300 Everybody has similar challenges and there might be things that 622 00:31:30,300 --> 00:31:32,500 are out there. So definitely encourage folks to 623 00:31:32,500 --> 00:31:36,500 reach out highlights for you. Jeff, I really like the Pixar 624 00:31:36,500 --> 00:31:37,700 thing. I got tell you right now, this 625 00:31:37,700 --> 00:31:40,500 is a highlight being able to sit down and have a conversation 626 00:31:40,500 --> 00:31:43,700 with identity with people who are, you know, In The Biz, this 627 00:31:43,700 --> 00:31:46,700 is the largest show we've ever done, we've got, you know, six 628 00:31:46,700 --> 00:31:49,600 people around this room in this in this week. 629 00:31:49,600 --> 00:31:53,400 Thank you are awesome. And having a conversation with 630 00:31:53,400 --> 00:31:56,700 real people is very cool. You and I get to talk all the 631 00:31:56,700 --> 00:31:59,100 time, we're not real people, they were not real people. 632 00:31:59,100 --> 00:32:01,200 We're just seeing a little squares on people's. 633 00:32:01,200 --> 00:32:03,900 I guy on the screen. You and I get to talk all the 634 00:32:03,900 --> 00:32:05,900 time. What's rare for us is to be able 635 00:32:05,900 --> 00:32:08,100 to have, you know, meaningful conversations with folks are out 636 00:32:08,100 --> 00:32:11,400 there living it and really kind of its educational for me to 637 00:32:11,500 --> 00:32:13,400 like what are the problems that people are seeing up there? 638 00:32:13,400 --> 00:32:16,400 I certainly have a Viewpoint doesn't mean it's right wrong 639 00:32:16,400 --> 00:32:19,100 and different right there. Just what else is going on in 640 00:32:19,100 --> 00:32:20,900 the world stuff like that and you know, just being able to 641 00:32:20,900 --> 00:32:23,600 have fun. No, we had a, you know, 642 00:32:23,600 --> 00:32:26,300 interesting show that we went to last night. 643 00:32:26,300 --> 00:32:28,600 I think, you know, a couple people here in the room. 644 00:32:28,600 --> 00:32:32,200 Probably will keep it, you know, clear for the people who might 645 00:32:32,200 --> 00:32:35,900 be listening that might get us in trouble but hopefully it was 646 00:32:35,900 --> 00:32:37,500 memorable. I know that was for me. 647 00:32:38,100 --> 00:32:40,400 Definitely. I sort of knew what was going to 648 00:32:40,400 --> 00:32:43,100 happen but you know get into but I didn't realize it would be to 649 00:32:43,100 --> 00:32:45,600 that level, but it was I enjoyed it. 650 00:32:45,600 --> 00:32:48,700 I think it was awesome. You know that that's those that 651 00:32:48,700 --> 00:32:50,200 kind of stuff is like the Highlight for me. 652 00:32:52,100 --> 00:32:54,000 Lighter topic. So you haven't told us what the 653 00:32:54,000 --> 00:32:57,100 questions going to be but I'm ready. 654 00:32:57,600 --> 00:33:00,500 Well, that's a good lead-in, because here's my question. 655 00:33:00,500 --> 00:33:05,100 I'm going to put everyone on the spot to tell me what is then the 656 00:33:05,300 --> 00:33:11,300 the best vendor swag events dinner. 657 00:33:11,900 --> 00:33:17,200 You know, something that you've seen or experienced here, you 658 00:33:17,200 --> 00:33:20,700 know, throughout the show, will start with Scott and say, okay. 659 00:33:21,800 --> 00:33:25,800 What is if it's going to be a shaming moment, we will spare 660 00:33:25,800 --> 00:33:28,200 the vendor. You, we can, maybe you can lose 661 00:33:28,200 --> 00:33:30,900 use, you know, descriptive words around it. 662 00:33:30,900 --> 00:33:34,900 But what's been the best vendor swag or event thing? 663 00:33:34,900 --> 00:33:36,400 That's that you've experienced so far. 664 00:33:38,800 --> 00:33:41,100 Well, we did get to go to a party. 665 00:33:41,100 --> 00:33:45,900 It was a kind of a Yeah, well went to we had drinks said, you 666 00:33:45,900 --> 00:33:49,000 know, at one of the local lounges downstairs downstairs in 667 00:33:49,000 --> 00:33:51,000 the in the casino area that was nervous. 668 00:33:51,000 --> 00:33:51,900 That was a big one. Yeah. 669 00:33:51,900 --> 00:33:53,900 That was a pretty big. That was nice. 670 00:33:53,900 --> 00:33:56,000 The or door or d'oeuvres were amazing? 671 00:33:56,200 --> 00:34:00,600 Yeah, yeah. They were, I know, it's kind of 672 00:34:00,600 --> 00:34:02,800 bad just to say that it's what the Highlight was or. 673 00:34:03,200 --> 00:34:06,200 But yeah, for me, especially like you, I'm an introvert. 674 00:34:06,200 --> 00:34:09,900 So that's big for me. But yeah, that was that was, 675 00:34:10,100 --> 00:34:11,600 that was great. He was a good atmosphere, 676 00:34:11,800 --> 00:34:12,900 everything like that, it was real. 677 00:34:13,100 --> 00:34:16,300 Eyes, free food, and drink is very difficult to turn down. 678 00:34:16,300 --> 00:34:21,800 Is Chris, is that yours as well? I will say the unknown the 679 00:34:21,800 --> 00:34:24,400 unnamed thing from last night was probably the highlight of 680 00:34:24,400 --> 00:34:25,400 my, you know. Yeah. 681 00:34:25,400 --> 00:34:29,500 The highlight real highlight is for, you know, events, you know 682 00:34:29,500 --> 00:34:31,699 events are, you know, Swag is kind of things. 683 00:34:32,199 --> 00:34:36,100 I'm a sucker for, you know, for security socks. 684 00:34:36,100 --> 00:34:38,800 So that was my like you know when I walked in the door into 685 00:34:38,800 --> 00:34:40,900 the vendor all that was what I was looking for. 686 00:34:41,199 --> 00:34:45,100 I basically just really Did just do a beeline up and down the 687 00:34:45,100 --> 00:34:48,000 rows just to basically go. Hey, can I have some socks? 688 00:34:48,000 --> 00:34:50,199 Great, you know, and just kept picking those up. 689 00:34:50,199 --> 00:34:51,600 I haven't been able to go through the Thunder Hall. 690 00:34:51,600 --> 00:34:54,800 Who's got the socks? IBM, has sucks. 691 00:34:54,900 --> 00:34:58,200 Let's see here. I mean I'm had sucks and I there 692 00:34:58,200 --> 00:35:00,800 was red and black socks. I don't remember who those guys 693 00:35:00,800 --> 00:35:01,900 are. We're talking socks. 694 00:35:01,900 --> 00:35:02,800 I can your feet? Yeah. 695 00:35:02,800 --> 00:35:04,300 Rat-like. Audit regular good, 696 00:35:04,300 --> 00:35:07,500 old-fashioned dress socks. Optive, headstocks. 697 00:35:07,500 --> 00:35:09,900 Those were the I got three pairs of socks yesterday. 698 00:35:09,900 --> 00:35:11,800 That was my, that was my goal. All right, good. 699 00:35:11,800 --> 00:35:12,900 And are you going to wear them wear? 700 00:35:13,300 --> 00:35:18,600 I will. Okay, Stephen about yourself the 701 00:35:18,600 --> 00:35:24,100 on the show that will be remain. Unnamed was the highlight for me 702 00:35:24,100 --> 00:35:28,100 and I hadn't had a chance to tell you guys this, but another 703 00:35:28,100 --> 00:35:31,900 vendor, I was meeting afterwards and they surprised me with the 704 00:35:31,900 --> 00:35:34,400 unnamed show, again, at 10:00 really. 705 00:35:34,400 --> 00:35:36,700 So, I did the doubleheader of these in deferral. 706 00:35:37,100 --> 00:35:40,900 It was slightly different, but every bit as enjoyable as the 707 00:35:40,908 --> 00:35:42,800 first very cool. Yeah, all right. 708 00:35:43,300 --> 00:35:46,100 Once cramping, our style here, we have to file trademark or 709 00:35:46,100 --> 00:35:48,100 something. Craig, you're on the you're on 710 00:35:48,100 --> 00:35:49,500 the vendor side. So you're probably doing more of 711 00:35:49,500 --> 00:35:52,600 the entertaining or at least being part of some of those 712 00:35:52,600 --> 00:35:55,000 plans have been first and foremost off to the shoe is 713 00:35:55,000 --> 00:35:56,600 finished. I need to find out the name of 714 00:35:56,600 --> 00:36:00,300 the other named Joe. I think I'm dumb shamelessly 715 00:36:00,300 --> 00:36:01,500 going to say. I think, I mean we've had 716 00:36:01,500 --> 00:36:04,400 feedback weird, they'll monitor offering a prize of Lego 717 00:36:04,400 --> 00:36:07,700 Technic, Lamborghini or Ferrari. Which a lot of people are being 718 00:36:07,700 --> 00:36:09,400 Keen to enter. Yes, that's us. 719 00:36:11,200 --> 00:36:15,900 I want the Lamborghini. And then, in terms of swaggin, 720 00:36:15,900 --> 00:36:17,900 I'm going to have to apologize to the guys because I've 721 00:36:17,900 --> 00:36:20,900 forgotten her name. The dude, give me their lived in 722 00:36:20,908 --> 00:36:23,500 Edinburgh for a year as well. So we had a bit of a connection 723 00:36:23,500 --> 00:36:26,200 talking about the fact that I'm from Edinburgh to and but as a 724 00:36:26,207 --> 00:36:27,900 Scottish person, I love my whiskey. 725 00:36:27,900 --> 00:36:32,600 And these guys are handing out ice molds to mold your own giant 726 00:36:32,600 --> 00:36:35,300 round ice cubes. So yeah, I had to take a couple 727 00:36:35,300 --> 00:36:37,700 of those to make some jnh balls at home. 728 00:36:38,000 --> 00:36:40,100 So here's the secret, right? If you're giving out swag it's 729 00:36:40,100 --> 00:36:44,300 got to be packable, right? I've seen You know, lightsabers 730 00:36:44,300 --> 00:36:46,800 and swords and things like that, it's like yeah, there's like 731 00:36:46,800 --> 00:36:48,700 what you can do with that man. If that's gonna go in someone's 732 00:36:48,700 --> 00:36:50,600 overhead, it's going to poke an eye out. 733 00:36:50,600 --> 00:36:53,600 Whatever it may be Jim. How about you highlight or spend 734 00:36:53,600 --> 00:36:56,100 your swag? I got this great one Cosmos 735 00:36:56,100 --> 00:37:00,500 ChapStick and I got a beer koozie from Save Ian. 736 00:37:00,600 --> 00:37:04,300 Okay, those are my this, my items. 737 00:37:04,400 --> 00:37:05,300 Okay. How about you? 738 00:37:05,300 --> 00:37:08,300 I haven't gotten any swag yet, but I've had nice dinners, you 739 00:37:08,300 --> 00:37:11,700 know, I think the show last night was I light material for 740 00:37:11,700 --> 00:37:14,200 sure. I'll go with that even though it 741 00:37:14,200 --> 00:37:18,500 was self self swag, I don't know if that's a word but I'm just 742 00:37:18,500 --> 00:37:21,000 going to create a right now. You paid for your swag. 743 00:37:21,000 --> 00:37:23,200 Yeah, exactly. It was, it was cool. 744 00:37:23,200 --> 00:37:25,900 I'm glad we're able to do it and I'm glad people received as 745 00:37:25,900 --> 00:37:28,400 well, which is kind of cool. All right, we're going to go 746 00:37:28,400 --> 00:37:31,000 ahead and wrap it up there. I really do again. 747 00:37:31,000 --> 00:37:33,900 Appreciate you guys being part of this want to thank you all 748 00:37:33,900 --> 00:37:37,000 for listening contributing being part of the conversation. 749 00:37:37,700 --> 00:37:39,700 You know taking the time out again from your days and I know 750 00:37:39,700 --> 00:37:42,500 these are long days. I think yesterday I finally made 751 00:37:42,500 --> 00:37:45,400 bed Made it back to my room like 2:30 and publish the LinkedIn 752 00:37:45,400 --> 00:37:48,100 post, hey, we got a new show, you know, stuff like that. 753 00:37:48,100 --> 00:37:51,300 So, if it's again, it's super appreciated for sure. 754 00:37:52,800 --> 00:37:55,600 Any last final thoughts? Jim, no. 755 00:37:55,600 --> 00:37:59,500 It's just, I'm appreciating everybody like you are cool. 756 00:37:59,700 --> 00:38:01,300 All right, we're gonna leave it there for this week. 757 00:38:01,800 --> 00:38:03,900 We're on the web. Identity center.com, or on 758 00:38:03,908 --> 00:38:06,800 Twitter at idac podcast. So, if you have questions, 759 00:38:06,800 --> 00:38:09,600 comments, concerns enemies. Send them our way. 760 00:38:09,600 --> 00:38:12,500 We're happy to take friendly listeners, not-so-friendly 761 00:38:12,500 --> 00:38:14,600 lesson, Hate, listening friendly listening. 762 00:38:14,600 --> 00:38:16,400 Well it's all listen to us, we don't care. 763 00:38:17,200 --> 00:38:18,600 We'll go out and leave it there for this week. 764 00:38:18,700 --> 00:38:21,300 Will hopefully continue the conversations around identity 765 00:38:21,300 --> 00:38:23,300 and Gartner conference with a couple days. 766 00:38:23,800 --> 00:38:27,400 I'm going to try and get this actually edited today and get it 767 00:38:27,400 --> 00:38:28,900 pushed out late tonight or early tomorrow. 768 00:38:28,900 --> 00:38:30,700 So be some kind of keep following while the conference 769 00:38:31,300 --> 00:38:34,600 as it concludes into tomorrow and so that is the plan, we'll 770 00:38:34,600 --> 00:38:36,300 see if it happens. But either way, thanks for 771 00:38:36,300 --> 00:38:38,600 listening and we'll talk with everyone in the next one. 772 00:38:41,900 --> 00:38:44,900 Thanks for listening to The identity at the center podcast, 773 00:38:44,900 --> 00:38:47,200 if you like what you heard, don't forget to subscribe and 774 00:38:47,200 --> 00:38:50,300 visit us on the web and identity at the center.com.