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If there is not 10s of millions,
hundreds of millions of dollars 

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worth of seats for us to sell 
because everyone's been laid off

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the world. 
Like, like, like I need, I need 

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to own a lot of guns. 
Like the least of my problems is

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my fucking SAS business. 
Like this is what it looks like 

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to live in a Republic. 
It's messy. 

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You, you, you. 
Like so it requires on the part 

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of other actors to sort of 
interpret and what the will of 

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democracy is beyond just like 
difference. 

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Like every generation has felt 
broken in some way. 

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I always think it's funny when 
people we've never been more 

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divided. 
Bitch, we fought a civil war. 

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Palantir is one of the most 
mysterious companies in tech. 

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If you're an outsider, it's a 
company created by Peter Thiel 

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that's gathering intelligence 
for the deep state. 

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If you're an insider, it's an 
overvalued enterprise software 

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company that's heavily reliant 
on human consultants. 

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Today I talked to Barry McArdle,
CEO of HECS, which he says 

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aspires to be the cursor for 
data. 

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He was a long time forward 
deployed engineer at Palantir 

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and saw the company from the 
inside. 

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We talk about Palantir 
subcontractor Anthropics, fight 

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with the government, and argue 
about how much tech companies 

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should defer to the President of
the United States in a 

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democracy. 
But first we also talk about 

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what it was like working at 
Palantir, which he called 

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mundane, while he simultaneously
talked about projects in unnamed

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Middle Eastern countries. 
We dug into the forward engineer

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craze that Palantir pioneered, 
and these days every tech 

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company wants to copy. 
Barry defends the model but 

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doesn't actually use it at his 
own company. 

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Welcome to the Newcomer Podcast 
hosted by me, Eric Newcomer. 

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I am the author of the Newcomer 
Newsletter, which covers the 

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business and people in the 
startups and venture capital 

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industry. 
Check us out at newcomer.co. 

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Thanks for listening. 
Here's my conversation with 

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Barry McArdle. 
Well, literally I heard today 

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that we didn't get invited to 
perplexity some perplexity event

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because they're mad that they 
were the most shorted company on

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your fault you're. 
Just asking the question. 

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Yeah, you put me up to the 
stunt. 

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Apparently, yeah. 
I thought, I think it's an 

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interesting question. 
Who would you short? 

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I think we're all, I think it's 
good that you're not able to 

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short start-ups 'cause I think 
that would get into a very 

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pernicious and shitty game. 
And imagine if venture funds 

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were like hedge funds where 
they've got long positions and 

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they've got short positions and 
they're like hedging, right? 

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That'd be fascinating. 
The All right, I'm here with 

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Barry McArdle. 
Welcome to the newcomer podcast,

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CEO of Hex. 
He's been a long time at 

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Palantir. 
And as someone who's in my ear 

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with fun ideas and on Twitter, 
Assassin and Spicy. 

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So I expect you to live up to 
your Twitter persona on the 

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podcast. 
Sparse. 

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Sometimes I tweet a lot and then
I'll go quiet for like months. 

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You had a what your most viral 
one was on the subject we want 

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to talk about. 
I don't want to butcher it. 

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It's the IT was. 
It was, it's only, it's only for

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deployed if it's from the 
Palantir, a region of France. 

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Otherwise it's just sparkling 
sales engineering I think was 

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the. 
Exactly. 

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So I, we want to start off with 
Palantir, I think from 2 levels,

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one sort of, I don't know the 
YouTube show level, which is 

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like, I don't know, people hear 
Palantir and the headlines and 

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like what to make of it. 
And then we'll do our nerdy tech

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show question, which is I feel 
like every startup in the world 

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has learned that you can 
actually be a consulting company

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if you call it a forward 
deployed engineer. 

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And I don't think will you. 
Be punished on multiples, you'll

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be rewarded. 
It's like, oh, all of a sudden 

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it's good. 
Like, throw humans at it. 

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Yeah. 
But let's start with like the 

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spooky YouTube. 
And, you know, I mean, I, I just

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think a lot of people on the 
Internet hearing about Palantir 

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just have a like, this is this 
is the deep state or like, 

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having spent a lot of time, 
what, like 4 1/2 years, five 

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years, five years. 
Yeah. 

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Yeah. 
What Yeah. 

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Is is Palantir the big bad? 
No, I, I and I'll just, I'll 

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just claim by I haven't, I 
haven't been there in a few 

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years now, but. 
You stay close to and you know, 

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the whole network of people 
starting companies. 

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Yeah, yeah. 
And I, I'm some, a lot of people

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there. 
I think the, the interesting way

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we understood ourselves then, 
and I suspect it's still very 

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true now. 
And we, we said this in almost a

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slightly diminutive way. 
It was like we're a data 

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integration company. 
Like it turns out that like all 

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these companies in the world 
that these institutions or 

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private companies and public 
institutions that you could, you

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know, wanted to be able to 
operate better. 

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It really the the problems I'll 
come back to like some form of 

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data integration. 
Like you actually have a lot of 

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the data like available in some 
way. 

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What you're saying is. 
We're, it's actually a really 

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boring company with the CEO that
says and sometimes we have to 

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kill people. 
There is, I mean, I, I'll, I'll 

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be honest, there is a kind of 
boring core to it. 

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Like there were times where it 
was kind of like we're kind of 

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just doing a lot of data 
plumbing and it, it obviously 

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the brand is incredible. 
And I think the leadership there

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has done a great job developing 
and, and nurturing that brand. 

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And look, look, I, I'm not 
saying that the results aren't 

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there. 
It's a fabulous company. 

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It's a company I'm very proud to
have been at. 

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I'm proud of almost feeling. 
Like like $300 billion. 

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I can't look at the stock price 
now because I sold most of my 

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shares at less this less than 
the stock price. 

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I have a very discordant 
relationship with it. 

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But yeah, like I I think at the 
core there's some really boring 

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stuff that we just got really 
right. 

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And the initial brilliance of 
Palantir in the early days was 

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the ontology. 
It was this kind of insight of, 

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you know, the, the, the slightly
hagiographic version of it is 

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like, you know, early team was 
going, the founders were going 

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to these three letter agencies 
and sort of realizing that the 

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problems they had. 
And you know, the mythos was a 

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little bit like the, the reason 
we missed 911 or one of the 

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reasons you kind of missed 
events like that is 'cause you 

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actually had all the information
somewhere, but you weren't able 

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to get the complete picture. 
And so by being able to 

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integrate it and build the 
ontology on top of it, OK, now 

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you can see the whole picture 
and you can sort of make it 

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something that humans can reason
about and understand and engage 

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with. 
And that shape of dynamic is 

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true in the government, you 
know, intelligence community, 

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military, also very true in a 
lot of private companies. 

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And so a lot of what I did when 
I joined, I joined when we had 

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like a very nascent commercial 
business. 

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So I started my career in 
consulting. 

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I'd been like on the really 
nerdy data tech side of my 

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consulting projects. 
My friend who worked at Pouncer 

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was like, you just come do this 
at like for real. 

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And I started, we didn't really 
have a commercial product at 

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all. 
And most of what we were doing 

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was just sort of going around 
and doing effectively these 

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consulting projects, integrating
data, kind of stitching things 

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together, giving people a 
finally, like a complete picture

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of their organization and the 
problems they had. 

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And that by itself was really 
valuable. 

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Because they would buy tech 
services but then not get the 

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most out of them, stitching them
up with everything. 

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Yeah, you'd have, you'd have 
like the that, that era, you 

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know, 10 years ago, you'd have a
lot of people building these 

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like data lakes. 
I was like, oh, we'll get all 

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our data in the data lake. 
I was like, yeah, you land all 

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the data in this S3 bucket 
basically or HDFS cluster. 

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And it's like, now what we have 
the data, it's like, yeah, you 

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have it. 
Are you use? 

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Are you able to make better 
decisions because. 

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Of it and and palander would 
help them like visualize it and.

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Yeah, it wasn't even viz. 
I, you know, it's funny 'cause 

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people picture it like, oh, this
analysis with the viz stuff, our

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viz was always like pretty mid. 
Is, is really the integration 

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behind the scenes, which I know 
sounds kind of sexy and unsexy 

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and vague, but like it's 
literally like, OK, you've got 

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these five different data sets. 
They're all sort of talking 

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about the same thing. 
You want to get a complete 

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picture between them? 
How do you integrate them? 

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What are the relationships 
between these? 

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How do I see an event or an 
incident that's happening here 

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and go understand what are the 
other times something like that 

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has happened? 
What were the resolutions? 

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And is there a shared link? 
Like that is a lot of the kind 

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of thing. 
And it's it's not like the 

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actual like algebra behind the 
scenes is like, you know, it's 

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just sequel queries. 
It's like fairly straightforward

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joins and stuff. 
And like every once in a while 

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we'd get wild and do some 
regressions, but it's like. 

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Really the reasons for deployed 
is you have to understand the 

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customer enough to really 
understand the. 

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Logic of this model around it 
then and, and I think the four 

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deployed thing, this, this kind 
of gets into the, the, the role 

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and what people misunderstand. 
Like when I joined, you know, we

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had these 4 deployed engineering
teams and, and they still have 

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them. 
At the time it was really like 

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we didn't have a product. 
We were hacking a lot of stuff 

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up there was that was the whole.
Critique, apology over years it 

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was it's just secretly A 
consulting like internally we'd 

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we'd like. 
Take issue with that. 

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Like I remember these emails 
someone of the guys in 

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leadership would sign and being 
like, people don't understand 

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us. 
They think we're just a services

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company. 
Like we'd kind of look around 

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and be like, I don't know, it 
feels like we're doing services.

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I'd read this e-mail from a 
windowless conference room and 

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so town where I'm like, 
basically I'm like hacking 

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together an Excel spreadsheet to
dump into a Jupiter notebook so 

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I can export the results into 
our front end app builder to 

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make it look like we did 
software. 

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It was like, I don't know, it 
feels pretty servicey. 

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But what wound up really working
was you go and effectively do 

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services. 
And at the time we didn't have a

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core platform really to speak of
in the commercial side that we 

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were doing these services on top
of. 

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But over time we built that 
platform leverage. 

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But you go and you basically do 
these services. 

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You go in and say, hey, we're 
going to solve your hardest 

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00:09:06,200 --> 00:09:09,040
problem. 
You know, Karp, Dr. Karp would 

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meet Aceo or some leader and 
say, let me send you a team. 

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00:09:13,040 --> 00:09:15,160
They'll come in, just tell them 
your hardest problem. 

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00:09:15,160 --> 00:09:16,800
They'll come in and help try to 
solve it. 

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And you'd kind of have like 3 
months, the canonical pilot 

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00:09:20,200 --> 00:09:23,840
length to go and work super hard
and fly around a lot and try to 

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00:09:23,840 --> 00:09:26,240
solve it. 
And what would wind up happening

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is you'd, you'd have to build 
new things in the field. 

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00:09:29,280 --> 00:09:31,520
And then like most of those 
things wouldn't work out, Like 

209
00:09:31,520 --> 00:09:33,520
the pilot wouldn't convert, it 
wouldn't be valuable enough, 

210
00:09:33,520 --> 00:09:35,920
whatever. 
But some of those things would 

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go on to be multibillion dollar 
business, you know, like just 

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products and and foundational 
parts of the platform and the 

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whole model of forward deployed 
engineering that really, really 

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worked. 
And the thing that people kind 

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00:09:47,120 --> 00:09:52,240
of miss is it's a radical 
deference to the field on what 

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00:09:52,240 --> 00:09:54,800
to build. 
Like most organizations, they're

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00:09:54,800 --> 00:09:57,160
like, OK, we've got a road map 
and all these slides. 

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00:09:57,680 --> 00:09:59,360
We know the customers 
essentially. 

219
00:09:59,360 --> 00:10:01,560
And I think especially a lot of 
founders like I, I'm like this 

220
00:10:01,560 --> 00:10:03,480
sometimes, like I know what to 
build. 

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00:10:03,720 --> 00:10:05,560
We gotta go build this thing. 
We just gotta go find the 

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customers. 
That's. 

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00:10:06,200 --> 00:10:08,240
Part of what you're selling the 
investors, it's like I have the 

224
00:10:08,240 --> 00:10:10,920
vision. 
And the reality is like what 

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00:10:10,920 --> 00:10:13,320
really worked, at least in my 
time there, the way it worked 

226
00:10:13,320 --> 00:10:16,200
was you just hired a lot of 
really smart people, kept the 

227
00:10:16,200 --> 00:10:19,360
bar really high, gave them 
freakish, irresponsible amounts 

228
00:10:19,360 --> 00:10:23,200
of ownership and autonomy. 
We were a bunch of like mid 20 

229
00:10:23,200 --> 00:10:25,680
somethings being put in charge 
of these like really high stakes

230
00:10:25,720 --> 00:10:28,120
deployments and budgets. 
And it was just like. 

231
00:10:28,120 --> 00:10:30,280
In some ways, you know 
Mckenzie's go to that too, where

232
00:10:30,280 --> 00:10:31,960
it's like, you speak for the 
firm, right? 

233
00:10:31,960 --> 00:10:32,720
Or you. 
Kind of. 

234
00:10:32,720 --> 00:10:36,040
I mean the McKenzie model's much
more pyramidal and like command 

235
00:10:36,040 --> 00:10:38,040
and control. 
You're improved at this top, but

236
00:10:38,040 --> 00:10:41,280
you get to speak you you set up 
a way that sort of your youngest

237
00:10:41,280 --> 00:10:43,680
people can sort of say the firm 
says blah blah. 

238
00:10:43,680 --> 00:10:46,280
Blah, I guess, but those people 
are are parroting the firm's 

239
00:10:46,280 --> 00:10:48,760
talking points, right? 
No one's hiring a 25 year old. 

240
00:10:48,760 --> 00:10:51,160
No one's hiring McKenzie to get 
25 year old coming in and 

241
00:10:51,160 --> 00:10:53,080
telling you what you should do 
about your business strategy. 

242
00:10:53,400 --> 00:10:55,800
You're hiring McKinsey because 
they ostensibly have this 

243
00:10:56,120 --> 00:10:58,760
centralized expertise and 
they've got a practice around 

244
00:10:58,760 --> 00:10:59,720
your thing. 
You're a telco. 

245
00:10:59,720 --> 00:11:02,520
You're hiring someone from their
telco practice to come in and 

246
00:11:02,520 --> 00:11:05,000
they've got best practices and 
there's a lot of different ways 

247
00:11:05,000 --> 00:11:06,560
to interpret. 
What you're hiring because the 

248
00:11:06,560 --> 00:11:09,400
partner has inside information 
then everybody else is slowing 

249
00:11:09,440 --> 00:11:13,160
down dresses it up in sort of 
process and it's like I know the

250
00:11:13,200 --> 00:11:15,440
answer we need to get to you 
like explain why we. 

251
00:11:15,440 --> 00:11:18,680
There's a lot of different 
mental models of what consult, 

252
00:11:18,680 --> 00:11:21,440
what job to be done consulting 
actually does. 

253
00:11:21,640 --> 00:11:24,280
There's like the the like one 
that they'll advertise, which is

254
00:11:24,400 --> 00:11:26,920
we're the strategic advisors. 
We're here to provide our 

255
00:11:27,040 --> 00:11:30,360
insider business insight and 
business expertise to help our 

256
00:11:30,360 --> 00:11:32,840
partners make better decisions. 
Like, OK, yeah. 

257
00:11:33,240 --> 00:11:35,160
But like there's different 
mental, there's different like 

258
00:11:35,160 --> 00:11:36,720
sort of different versions of 
this. 

259
00:11:36,720 --> 00:11:39,200
There's one that's like they 
work with kind of everyone and 

260
00:11:39,200 --> 00:11:41,480
yeah, they teams don't talk to 
each other, but they're all kind

261
00:11:41,480 --> 00:11:43,360
of gets distilled into best 
practices. 

262
00:11:43,360 --> 00:11:46,800
And, you know, it's kind of like
how you can go get make sure if 

263
00:11:46,800 --> 00:11:49,040
you're an executive, you're 
doing the right things. 

264
00:11:49,360 --> 00:11:52,160
The other version of it and the 
version I saw in my brief stint 

265
00:11:52,160 --> 00:11:55,600
in management consulting before 
Palantir was we were hired one 

266
00:11:55,600 --> 00:12:00,280
time onto a project where we 
came to learn there was another 

267
00:12:00,280 --> 00:12:03,520
consulting team from another 
firm working for another one of 

268
00:12:03,520 --> 00:12:06,760
the VPS of the company on 
effectively the same problem. 

269
00:12:07,320 --> 00:12:10,480
And these two VPS both had, they
were like fighting about what to

270
00:12:10,480 --> 00:12:12,280
do. 
And they both hired consulting 

271
00:12:12,280 --> 00:12:17,120
firms. 
And we were basically told, this

272
00:12:17,120 --> 00:12:20,640
is my theory from the VP, like I
need you guys to build a deck, 

273
00:12:20,640 --> 00:12:23,680
basically build a deck like a 
slide deck to back that up. 

274
00:12:24,280 --> 00:12:26,760
And then we came to learn there 
was another VP who had told 

275
00:12:26,760 --> 00:12:28,840
their firm that. 
And it was like we were both 

276
00:12:28,840 --> 00:12:33,880
like the proxy army for these 
warring warlords, like these 

277
00:12:33,880 --> 00:12:36,000
factions. 
And it was very weird and it was

278
00:12:36,000 --> 00:12:37,120
kind of like, what are we doing 
here? 

279
00:12:37,120 --> 00:12:38,720
And like it. 
Says something about like 

280
00:12:38,720 --> 00:12:41,880
intelligence. 
It's in the world of models, you

281
00:12:41,880 --> 00:12:43,280
know? 
Yeah, it's just like you're just

282
00:12:43,280 --> 00:12:46,320
accumulating your argument when 
really the the argument is not 

283
00:12:46,320 --> 00:12:48,600
about the reason. 
So, so you can kind of, I 

284
00:12:48,640 --> 00:12:51,400
actually thought about that more
subsequently and I'm like, there

285
00:12:51,400 --> 00:12:53,640
is something kind of pure about 
it, which is like it's a war, 

286
00:12:53,640 --> 00:12:57,680
it's a battle of ideas and you 
know, but I don't know. 

287
00:12:57,680 --> 00:13:01,240
Anyway, the at the whole point 
is that pound here we were going

288
00:13:01,240 --> 00:13:05,320
in and you know, we would get 
attached to these problems and 

289
00:13:05,320 --> 00:13:07,440
then try to work backwards to 
like, well, what's the product 

290
00:13:07,440 --> 00:13:09,680
that could solve this? 
And sometimes it was kind of a 

291
00:13:09,680 --> 00:13:11,720
hacky thing, like we just threw 
together this dashboard that 

292
00:13:11,720 --> 00:13:13,480
lets you see this joint data set
we have. 

293
00:13:13,480 --> 00:13:15,200
So now you can correlate these 
two things. 

294
00:13:16,880 --> 00:13:19,920
But but what actually wound up 
happening in mid twenty 10s is 

295
00:13:19,920 --> 00:13:22,160
we had a lot of cases where we 
were coming into these 

296
00:13:22,160 --> 00:13:25,480
commercial companies and they 
wanted some like higher order 

297
00:13:25,480 --> 00:13:26,720
thing. 
They wanted like, well, we want 

298
00:13:26,720 --> 00:13:28,280
to see an analysis about that, 
Sir. 

299
00:13:28,280 --> 00:13:30,960
We want a machine learning model
that shows us the correlation 

300
00:13:30,960 --> 00:13:34,520
between that Sir, we want to see
whatever and then we would have 

301
00:13:34,520 --> 00:13:36,880
to go build and and the four 
deployed engineers would have to

302
00:13:36,880 --> 00:13:39,280
go build and kind of hack up a 
lot of infrastructure behind the

303
00:13:39,280 --> 00:13:41,320
scenes to be able to try to pull
all that data together. 

304
00:13:41,880 --> 00:13:43,120
And then you turn that into a 
product. 

305
00:13:43,120 --> 00:13:44,080
Then we turn that into a 
product. 

306
00:13:44,080 --> 00:13:47,240
So there's a team, the 
deployment in Europe that 

307
00:13:47,240 --> 00:13:49,760
famously kind of like started 
productizing this like well 

308
00:13:49,760 --> 00:13:53,240
we're writing these same shape 
of spark job orchestration 

309
00:13:53,240 --> 00:13:56,680
things over and over again. 
We should build a thing to help 

310
00:13:56,680 --> 00:13:59,920
do that. 
And then that sort of started 

311
00:13:59,920 --> 00:14:02,600
snowballing and within that 
deployment and then spread. 

312
00:14:02,600 --> 00:14:04,200
And one of the really cool 
things about the forward 

313
00:14:04,200 --> 00:14:06,240
deployed model at Palantir that 
I saw was it was almost like a 

314
00:14:06,240 --> 00:14:09,280
community driven adoption. 
Like you would see things go 

315
00:14:09,280 --> 00:14:12,480
viral where you'd have one 
deployment go and invent 

316
00:14:12,480 --> 00:14:14,840
something and then another 
deployment would pick it up 

317
00:14:14,840 --> 00:14:18,240
because it's on GitHub and it to
the once we sort of had a core 

318
00:14:18,240 --> 00:14:20,880
platform and it got, we got 
better at that. 

319
00:14:21,240 --> 00:14:23,720
Like, oh, like your deployment 
built that thing. 

320
00:14:23,720 --> 00:14:24,920
Cool. 
Like can I, you could just 

321
00:14:24,920 --> 00:14:27,880
install it and it would work on 
your platform too sick. 

322
00:14:27,880 --> 00:14:30,360
And then you, you know, it's 
open for PRS so you can be 

323
00:14:30,520 --> 00:14:32,320
contributing code back. 
And then these things would gain

324
00:14:32,320 --> 00:14:35,200
momentum. 
And someone who started a 

325
00:14:35,200 --> 00:14:39,320
project working as an FDE on a 
thing and they built this thing 

326
00:14:39,320 --> 00:14:42,280
just to solve this customer, 
maybe six months later, they're 

327
00:14:42,280 --> 00:14:44,560
basically on. 
They're basically a dev team now

328
00:14:44,560 --> 00:14:47,280
that's kind of delaminated from 
the deployment. 

329
00:14:47,920 --> 00:14:50,360
And now we're like the dev team.
So you got too good at this all 

330
00:14:50,360 --> 00:14:53,800
right now you're. 
Yeah, you'd see the cycle. 

331
00:14:53,800 --> 00:14:56,160
So there's a product some very 
close friends of mine built, 

332
00:14:56,640 --> 00:15:01,320
they were over in the Middle 
East working with a customer 

333
00:15:01,320 --> 00:15:04,560
there. 
And they built a product to be 

334
00:15:04,560 --> 00:15:08,200
able to do this sort of drill 
down data analysis to solve a 

335
00:15:08,200 --> 00:15:11,080
problem there and a very 
esoteric problem, signals 

336
00:15:11,080 --> 00:15:13,960
intelligence problem. 
And then that product was sweet.

337
00:15:13,960 --> 00:15:17,040
And a lot of people, including 
my deployment, were like, that 

338
00:15:17,040 --> 00:15:19,840
would be really useful. 
And so we kind of lobbied and 

339
00:15:19,840 --> 00:15:22,160
got them to deploy it for us and
it was great. 

340
00:15:22,160 --> 00:15:24,440
And then it spread and spread 
and now it's like a super core 

341
00:15:24,440 --> 00:15:26,240
part of the Foundry platform 
does. 

342
00:15:26,480 --> 00:15:28,520
It have a name. 
Or yeah, it's called Contour, 

343
00:15:29,320 --> 00:15:30,320
like every, like everything 
there. 

344
00:15:30,320 --> 00:15:33,120
It went through multiple names. 
It's been named like 4, it was 

345
00:15:33,120 --> 00:15:35,480
named 4 things. 
And there's, there's so many 

346
00:15:35,480 --> 00:15:37,880
examples like that. 
And, and there's so many 

347
00:15:37,880 --> 00:15:40,160
wonderful things about this, 
like contour is sick. 

348
00:15:40,440 --> 00:15:42,080
And it was never on anyone's 
road map. 

349
00:15:42,080 --> 00:15:45,320
It's just like 3 guys went and 
invented it because they needed 

350
00:15:45,320 --> 00:15:48,880
it and it caught on and spread 
and you know, it was never on 

351
00:15:48,880 --> 00:15:50,200
anyone. 
It was never on some central 

352
00:15:50,200 --> 00:15:53,480
road map like in Q32016. 
We're going to go build this 

353
00:15:53,480 --> 00:15:56,320
thing Now. 
The downside, the sort of 

354
00:15:56,320 --> 00:15:59,880
invisible downside that's easy 
to ignore is there was also a 

355
00:15:59,880 --> 00:16:02,440
ton of shit we built that went 
nowhere that was a complete 

356
00:16:02,440 --> 00:16:04,560
waste of time. 
We had deployments where we were

357
00:16:04,560 --> 00:16:08,920
flying super expensive people, 
first class every week 

358
00:16:08,920 --> 00:16:12,200
somewhere, you know, just just 
tons of time and opportunity 

359
00:16:12,200 --> 00:16:15,320
cost and just pyres of money. 
Basically like customers were 

360
00:16:15,320 --> 00:16:17,400
paying for it, right? 
Customers were paying for it, 

361
00:16:17,400 --> 00:16:18,560
yeah. 
And they were kind of paying for

362
00:16:18,560 --> 00:16:20,680
the sort of service version of 
it in the short term. 

363
00:16:20,680 --> 00:16:23,200
And there were customers. 
I actually met someone recently 

364
00:16:23,200 --> 00:16:24,840
who was a customer of ours in 
that era. 

365
00:16:25,560 --> 00:16:27,480
And she was, she kind of was 
like, yeah, we're. 

366
00:16:27,640 --> 00:16:31,840
We felt pretty burned by you 
guys and I, I just think it's 

367
00:16:31,840 --> 00:16:33,760
almost like this kind of 
necessary downside. 

368
00:16:33,760 --> 00:16:37,520
I hate to be so glib about it, 
but like of having this high 

369
00:16:37,520 --> 00:16:41,840
rate of innovation in the field,
like, you know, people say fail 

370
00:16:41,840 --> 00:16:44,680
fast, fail fast, move fast and 
break things like these, these 

371
00:16:44,680 --> 00:16:48,080
ethos things in the valley. 
It's it's really representative 

372
00:16:48,080 --> 00:16:50,560
of what we what anyone who's 
really done this well really 

373
00:16:50,560 --> 00:16:54,440
knows, which is the reiteration 
and learning is everything. 

374
00:16:54,960 --> 00:16:57,080
And one of the big problems in 
enterprise software is a lot of 

375
00:16:57,080 --> 00:16:59,880
enterprise software is built by 
big lumbering teams who are 

376
00:16:59,880 --> 00:17:05,160
working from 10:00 to 3:45 in 
air conditioned offices in the 

377
00:17:05,160 --> 00:17:09,200
valley with ample ping pong 
breaks and what you know, blah, 

378
00:17:09,200 --> 00:17:12,079
blah, blah, blah, blah, blah. 
Working off of these long multi 

379
00:17:12,079 --> 00:17:14,760
quarter Rd. 
Maps and they're very sparsely 

380
00:17:14,760 --> 00:17:17,760
talking to customers and you 
know you're what you're going to

381
00:17:17,760 --> 00:17:20,200
get from that is you're going to
get consistency, you know you're

382
00:17:20,200 --> 00:17:22,520
going to get predictability, 
you're going to get all these 

383
00:17:22,520 --> 00:17:25,359
things that that companies value
as they get bigger. 

384
00:17:25,760 --> 00:17:27,640
You're not going to get emerged.
But you're not going to get 

385
00:17:27,640 --> 00:17:28,160
that. 
Innovation. 

386
00:17:28,160 --> 00:17:30,720
Sometimes here it like we didn't
really figure it out. 

387
00:17:30,720 --> 00:17:33,520
Other times it's like it's so 
valuable, we're just spread it 

388
00:17:33,520 --> 00:17:35,600
to the rest of government. 
Yeah, these structures wind up 

389
00:17:35,600 --> 00:17:40,200
being almost designed to squash 
like high variance innovation, 

390
00:17:40,200 --> 00:17:43,800
like what all process does. 
The whole point of a process is 

391
00:17:43,800 --> 00:17:47,120
to reduce variance. 
So you're you're an evangelist 

392
00:17:47,120 --> 00:17:51,080
and defender for the forward 
deployed engineer, but your own 

393
00:17:51,080 --> 00:17:53,280
company doesn't do that. 
Like what? 

394
00:17:53,680 --> 00:17:57,640
What is your heuristic for what 
company should use a forward 

395
00:17:57,640 --> 00:18:00,000
deployed engineer? 
And then why did you decide yes,

396
00:18:00,000 --> 00:18:01,440
we have a lot of FD not to 
former? 

397
00:18:01,440 --> 00:18:03,840
FD ES at hex. 
So what you see is a lot of 

398
00:18:03,840 --> 00:18:07,440
start-ups now adopting the FD 
model where they're like we're, 

399
00:18:07,440 --> 00:18:09,280
we're, we have 4 deployed 
engineers. 

400
00:18:09,920 --> 00:18:13,640
Well, I and I, when I, when I 
critique this, it's not like to 

401
00:18:13,640 --> 00:18:17,800
gatekeep the title, whatever. 
Like it's really like, do you 

402
00:18:17,800 --> 00:18:20,920
understand what worked? 
What, why this works for 

403
00:18:20,920 --> 00:18:23,720
Palantir? 
Because I think a lot of people 

404
00:18:23,720 --> 00:18:26,520
are cargo colting. 
They're saying, oh, Palantir did

405
00:18:26,520 --> 00:18:28,640
this and look at their revenue 
multiple and look at their 

406
00:18:28,640 --> 00:18:30,160
success. 
If we do forward deployed 

407
00:18:30,160 --> 00:18:33,800
engineering, we'll be as 
successful and they kind of go 

408
00:18:33,800 --> 00:18:36,160
through the motions and then 
they're not getting the same 

409
00:18:36,160 --> 00:18:37,520
results. 
And they're like, why? 

410
00:18:38,200 --> 00:18:40,800
Well, you don't under really 
understand the physics of it. 

411
00:18:41,240 --> 00:18:44,160
And from us when we were 
starting the company, you know, 

412
00:18:44,160 --> 00:18:46,640
we'd obviously lived that, but 
we were like, we want actually 

413
00:18:46,640 --> 00:18:47,640
want to kind of go the opposite 
way. 

414
00:18:47,640 --> 00:18:50,440
We want to build 1 consistent 
piece of software that we can 

415
00:18:50,440 --> 00:18:54,480
deliver in scale and. 
Super out of fashion right now. 

416
00:18:54,520 --> 00:18:55,880
Super out of. 
Fashion right now, I know. 

417
00:18:56,160 --> 00:18:59,080
But the raising rounds as an 
investor, but somehow, but not 

418
00:18:59,080 --> 00:19:01,400
on some of the narratives. 
But but, but no. 

419
00:19:01,400 --> 00:19:03,760
But it's, it's, there's a 
synthesis here, right? 

420
00:19:04,040 --> 00:19:08,120
Like what we do is we just talk 
to customers. 

421
00:19:08,120 --> 00:19:10,120
I'm in New York right now. 
I'm visiting customers. 

422
00:19:10,400 --> 00:19:12,880
I'm bouncing all over town the 
next few days just visiting 

423
00:19:12,880 --> 00:19:15,600
customers, getting up close. 
And I'm doing my best not to 

424
00:19:15,600 --> 00:19:18,080
just meet with them in a 
conference room, but like, I 

425
00:19:18,080 --> 00:19:20,360
want to go by someone's desk. 
I want to be like, great, what 

426
00:19:20,360 --> 00:19:21,320
are you up to? 
What are you working on? 

427
00:19:21,320 --> 00:19:23,040
Can you show me hex? 
Can you show me what you're 

428
00:19:23,040 --> 00:19:25,560
working on? 
Like go get up close. 

429
00:19:25,560 --> 00:19:27,920
I'm I'm bringing individual, I'm
not bringing our sales, my sales

430
00:19:27,920 --> 00:19:29,520
people on those visits. 
I'm bringing the engineers and 

431
00:19:29,520 --> 00:19:31,040
designers. 
I'm like, I want to go see this 

432
00:19:31,040 --> 00:19:35,400
stuff And I try to get our whole
team doing that and go get in 

433
00:19:35,400 --> 00:19:37,320
front of customers, really 
understand what they're doing, 

434
00:19:37,320 --> 00:19:39,480
really understand what they're 
asking for, really understand 

435
00:19:39,480 --> 00:19:41,800
what they want and what they're 
using as an alternative. 

436
00:19:41,800 --> 00:19:45,040
Like go do a great job at that 
and and talk to customers. 

437
00:19:45,040 --> 00:19:47,320
And if we actually have a 
problem at Hex, it's like, I 

438
00:19:47,320 --> 00:19:49,920
think some days it's like, I 
worry our EPD team is our 

439
00:19:49,920 --> 00:19:52,280
engineer product and design 
teams are talking to customers 

440
00:19:52,280 --> 00:19:54,040
too much. 
Like it's like, guys, at some 

441
00:19:54,040 --> 00:19:54,920
point we got to go write the 
code. 

442
00:19:54,920 --> 00:19:57,760
You know, it's like we talk, we 
talk to customers a lot. 

443
00:19:58,040 --> 00:20:00,400
And some of it's just you're a 
smaller company and so you can't

444
00:20:00,400 --> 00:20:02,640
just have everybody. 
Yeah, it's a. 

445
00:20:02,640 --> 00:20:04,360
Cultural, but it's a cultural 
thing. 

446
00:20:04,360 --> 00:20:08,400
It's like, I, I think it's 
really important to have people 

447
00:20:08,760 --> 00:20:10,400
really build empathy for 
customers. 

448
00:20:10,400 --> 00:20:13,240
I mean I I don't I think the 
worst engineering in the world 

449
00:20:13,240 --> 00:20:15,960
is done via ticket. 
Like if you wanted to have some 

450
00:20:15,960 --> 00:20:17,240
tickets to like manage your 
work. 

451
00:20:17,240 --> 00:20:19,440
Yeah, I mean it's a core Y 
combinator. 

452
00:20:19,480 --> 00:20:21,680
You know, principle of building 
companies is like what? 

453
00:20:21,840 --> 00:20:23,840
Build something people want know
your customer. 

454
00:20:23,840 --> 00:20:26,440
You know that sort of sent. 
But a lot of most people don't 

455
00:20:26,440 --> 00:20:27,200
do that. 
They don't do that. 

456
00:20:27,200 --> 00:20:28,240
They said they have the road map
but. 

457
00:20:28,240 --> 00:20:31,000
What what start-ups do you think
or smaller companies, non 

458
00:20:31,000 --> 00:20:34,440
palantir companies are doing for
deployed engineers in a smart 

459
00:20:34,440 --> 00:20:35,880
way? 
The only, I mean, the only one I

460
00:20:35,880 --> 00:20:39,000
know who's doing at the Palantir
version, which is basically, we 

461
00:20:39,000 --> 00:20:42,280
don't really know what to build.
We're just going to go in bed 

462
00:20:42,280 --> 00:20:45,400
with customers, get them to pay 
us some services thing to cover 

463
00:20:45,400 --> 00:20:48,240
the time maybe and and have some
exchange of value. 

464
00:20:48,520 --> 00:20:50,760
And we'll just build the 
platform depending on what we 

465
00:20:50,760 --> 00:20:53,640
learn. 
Is my friend Arjun at Distill 

466
00:20:53,880 --> 00:20:59,040
Distill with AY he he's. 
I think there may be other 

467
00:20:59,040 --> 00:21:01,480
companies now doing some version
of this but he's the one who I 

468
00:21:01,480 --> 00:21:04,000
know is doing it the most pure. 
Is he super charismatic? 

469
00:21:05,040 --> 00:21:07,880
I think he's very charismatic. 
And not like what's just funny, 

470
00:21:07,880 --> 00:21:10,240
you refer to Alex Carp earlier 
as Doctor Carp. 

471
00:21:10,280 --> 00:21:12,520
He's he's like a philosophy PhD.
Yeah, right. 

472
00:21:12,760 --> 00:21:16,920
Like, like not there uniquely 
has to sort of like, you know, 

473
00:21:16,920 --> 00:21:19,720
we we're like Wizard of Oz, like
we're gonna do a magic thing. 

474
00:21:19,720 --> 00:21:24,080
I'm like, can anyone else really
sell that besides that company, 

475
00:21:24,080 --> 00:21:25,440
you know, in the sort of he's 
just. 

476
00:21:25,440 --> 00:21:27,240
Called him Doctor Carp. 
He's just he's doctor. 

477
00:21:27,240 --> 00:21:28,840
It's like when you it's like 
when you grow up in your 

478
00:21:28,840 --> 00:21:33,040
neighbors like Mr. Mr. Smith, 
you know to you and like later 

479
00:21:33,040 --> 00:21:35,400
in life you run into them again.
You still call him Mr. Smith, 

480
00:21:35,400 --> 00:21:37,160
this is. 
Funny you guys how you're like 

481
00:21:37,160 --> 00:21:38,480
I'm. 
Jim, I'm Jim now, son. 

482
00:21:38,480 --> 00:21:40,120
It's all right. 
He talks about it like, you 

483
00:21:40,120 --> 00:21:42,280
know, it's a culture of, you 
know, people will tell him like 

484
00:21:42,280 --> 00:21:44,320
he's totally wrong or whatever, 
but that's just a very 

485
00:21:44,320 --> 00:21:46,360
deferential way to refer to him.
I don't know. 

486
00:21:46,400 --> 00:21:49,760
Yeah, but it was, it is a very 
decent, you know, they're very 

487
00:21:49,760 --> 00:21:53,280
open, very transparent, very 
best idea wins. 

488
00:21:53,680 --> 00:21:56,640
Not a lot of job titleature. 
I mean, I had the same job title

489
00:21:56,640 --> 00:21:59,240
all five years I was there. 
I went, I had people reporting 

490
00:21:59,240 --> 00:22:00,800
to me. 
I was doing IC stuff, I was 

491
00:22:00,800 --> 00:22:03,360
doing big lead stuff. 
It didn't matter. 

492
00:22:03,360 --> 00:22:06,120
Like in when you're in that 
environment, you kind of forget 

493
00:22:06,120 --> 00:22:08,480
about job titles for a while. 
You forget about there's 

494
00:22:08,480 --> 00:22:10,280
different, you squeeze the 
balloon, the problems emerge 

495
00:22:10,280 --> 00:22:11,800
elsewhere. 
Like there's going to be shadow 

496
00:22:11,800 --> 00:22:14,400
hierarchies and stuff. 
Every cultural thing has 

497
00:22:14,400 --> 00:22:17,680
trade-offs, but I I thought the 
culture there really was 

498
00:22:17,680 --> 00:22:19,200
designed. 
It's, it's almost like it, it, 

499
00:22:19,280 --> 00:22:24,480
it, it was very sharply designed
around getting a very specific 

500
00:22:24,480 --> 00:22:28,400
thing, which is maximum pace of 
iteration and learning. 

501
00:22:30,720 --> 00:22:34,240
And that meant there's all these
negative trade-offs. 

502
00:22:34,480 --> 00:22:36,840
But culturally I think we always
like acknowledge them and 

503
00:22:36,840 --> 00:22:39,120
accepted them. 
And there was a time, I remember

504
00:22:39,120 --> 00:22:41,680
we had a period when I was there
where a lot of people have left 

505
00:22:41,680 --> 00:22:44,000
because they felt like there 
wasn't a growth path for them 

506
00:22:44,000 --> 00:22:47,680
and because we didn't have like 
a job title ladder to climb like

507
00:22:47,680 --> 00:22:49,840
a lot of people are used. 
To Was it hard to raise money 

508
00:22:49,840 --> 00:22:52,560
without a clear title where 
people knew where it's? 

509
00:22:52,560 --> 00:22:55,000
Hard for me to raise money. 
Or just I would imagine going 

510
00:22:55,000 --> 00:22:57,320
off and starting a company you 
want to be able to say I was 

511
00:22:57,320 --> 00:22:59,960
important here or somewhere, 
which is sort of a vague. 

512
00:22:59,960 --> 00:23:02,080
It was actually interesting 
because I did another thing in 

513
00:23:02,080 --> 00:23:05,320
between Palantir and Hex, I went
to a relational biotech company 

514
00:23:05,320 --> 00:23:06,320
here. 
Yeah, I was just called Trial 

515
00:23:06,320 --> 00:23:07,520
Spark at the time, not 
confirmation. 

516
00:23:07,520 --> 00:23:10,960
I remember interviewing and I 
was like, what do I, what do I 

517
00:23:10,960 --> 00:23:12,600
say? 
I do like I'm a deployment 

518
00:23:12,600 --> 00:23:13,880
strategist. 
What's that mean? 

519
00:23:13,920 --> 00:23:17,040
Like, and I think people who are
hiring from Palantir kind of 

520
00:23:17,040 --> 00:23:20,920
knew they were like, OK, we kind
of knew that that was a thing 

521
00:23:22,720 --> 00:23:24,480
when I was raising money. 
It wasn't a big I don't that 

522
00:23:24,520 --> 00:23:25,680
didn't really come up. 
It was just the. 

523
00:23:25,680 --> 00:23:28,400
Product just sort of the. 
It was just that we clearly had 

524
00:23:28,400 --> 00:23:29,840
a sense of what we were doing 
and what we wanted. 

525
00:23:29,840 --> 00:23:32,600
To do but say what Hex does just
we don't even think about the 

526
00:23:32,600 --> 00:23:33,840
company, but just so people know
where. 

527
00:23:33,880 --> 00:23:35,760
You're coming. 
So we're building AI data 

528
00:23:35,760 --> 00:23:39,240
analytic software like sometimes
people call us cursor for data 

529
00:23:39,240 --> 00:23:43,440
or things like that. 
It's basically you can use 

530
00:23:43,440 --> 00:23:46,000
natural language to go ask any. 
Other questions just list a 

531
00:23:46,000 --> 00:23:48,880
bunch of highly valued companies
like Cursor for data, Anthropic 

532
00:23:48,880 --> 00:23:50,360
for. 
We were opening up for one data.

533
00:23:50,480 --> 00:23:52,640
We were called. 
Bigma, Bigma for data, it's 

534
00:23:52,680 --> 00:23:55,000
like, yeah, because the first, 
the first arc of the company 

535
00:23:55,000 --> 00:23:57,880
really was like, there's all 
these local fragmented data 

536
00:23:57,880 --> 00:23:59,720
analysis things. 
We've spent all this time 

537
00:23:59,720 --> 00:24:01,480
bringing your data together and 
you're just putting dashboards 

538
00:24:01,480 --> 00:24:03,160
on top. 
You know, we wanted to build 

539
00:24:03,160 --> 00:24:07,600
this cloud based front end for 
all of your data work and it was

540
00:24:07,600 --> 00:24:09,360
very similar to what Figma had 
done when we started the 

541
00:24:09,360 --> 00:24:11,240
company. 
Figma was, you know, on its way 

542
00:24:12,200 --> 00:24:15,080
north and was really taking off 
and sort of an inspiration of 

543
00:24:15,080 --> 00:24:17,680
like, oh, you can take these 
local fragmented workflows, 

544
00:24:17,680 --> 00:24:21,280
bring them to the cloud, bring 
make them collaborative and in 

545
00:24:21,280 --> 00:24:24,240
the process of doing that, bring
more people in as participants. 

546
00:24:24,600 --> 00:24:28,200
Those are really the initial 
thesis of hex and then a couple 

547
00:24:28,200 --> 00:24:31,720
years end of the journey, like 
GPT 3 came out and then ChatGPT 

548
00:24:31,720 --> 00:24:34,360
came out and this was a thing we
really got entranced by. 

549
00:24:34,800 --> 00:24:38,800
So the the second-half of the 
company or more than half now 

550
00:24:38,800 --> 00:24:42,040
the company has been figuring 
out how to really apply AI and 

551
00:24:42,040 --> 00:24:45,120
now agents to work for a data 
analysis, which is the Holy 

552
00:24:45,120 --> 00:24:46,640
Grail. 
Like the Holy Grail. 

553
00:24:46,640 --> 00:24:48,960
The reason people buy data 
tools, ostensibly invest 

554
00:24:48,960 --> 00:24:51,240
billions and billions of dollars
over your data infrastructure is

555
00:24:51,520 --> 00:24:53,360
because you want to know things 
and you want to make better 

556
00:24:53,360 --> 00:24:55,640
decisions. 
And we make that really easy and

557
00:24:55,640 --> 00:24:57,280
we do a very different set of 
things. 

558
00:24:57,280 --> 00:25:00,320
Well, then what Palantir did, we
don't do like data integration 

559
00:25:00,320 --> 00:25:02,520
and infrastructure stuff. 
We're very much like the app and

560
00:25:02,520 --> 00:25:04,560
collaboration layer where. 
Where do you say relative to 

561
00:25:04,760 --> 00:25:06,800
business intelligence? 
Yeah, we are. 

562
00:25:06,800 --> 00:25:09,360
We think of ourselves as 
reinventing that like we are. 

563
00:25:09,360 --> 00:25:10,880
What? 
People don't like that space or 

564
00:25:10,880 --> 00:25:12,840
what's the like? 
You don't use that term. 

565
00:25:12,840 --> 00:25:14,480
I didn't, yeah. 
I didn't want to use that term 

566
00:25:14,480 --> 00:25:17,760
because it had so much baggage. 
Like when people think for a 

567
00:25:17,760 --> 00:25:20,840
long time, when people think BI,
they're like, OK, well, I think 

568
00:25:20,840 --> 00:25:24,000
of all the features that Tableau
has built for 20 years and I 

569
00:25:24,000 --> 00:25:25,840
think about dashboards and I 
want you to do that. 

570
00:25:26,600 --> 00:25:30,040
And we are actually originally 
were very insistent on like we 

571
00:25:30,040 --> 00:25:32,520
actually think that the old way 
of thinking about BI is like 

572
00:25:32,520 --> 00:25:35,560
super low value. 
We think dashboards is going to 

573
00:25:35,560 --> 00:25:38,040
raise more questions than 
answers is something I've said a

574
00:25:38,040 --> 00:25:40,040
lot. 
And like the most of the 

575
00:25:40,040 --> 00:25:42,480
valuable data work is not 
happening happening in these 

576
00:25:42,480 --> 00:25:44,960
dashboards. 
And instead it's people are 

577
00:25:44,960 --> 00:25:47,640
trying to do it in this melange 
of other tools. 

578
00:25:47,640 --> 00:25:50,760
Jupiter notebooks and SQL 
queries and spreadsheets and 

579
00:25:50,760 --> 00:25:56,000
screenshots of a chart pasted 
into APDF of a deck attached to 

580
00:25:56,000 --> 00:25:57,840
an e-mail you're. 
More rooted in like the role 

581
00:25:57,840 --> 00:26:00,680
like you're hiring these smart 
data analysts and we want to. 

582
00:26:01,160 --> 00:26:05,280
Originally start, our initial 
sort of beachhead landing thing 

583
00:26:05,280 --> 00:26:07,200
was like we're going to come in 
and we're going to revolutionize

584
00:26:07,640 --> 00:26:09,440
your way. 
Your data team works right and 

585
00:26:09,440 --> 00:26:11,600
very similar to Figma coming in 
and we want to revolutionize. 

586
00:26:11,600 --> 00:26:14,560
Now you're like you don't need 
to hire them or how do you? 

587
00:26:14,560 --> 00:26:19,080
Every AI embracing company has 
its trade off between supporting

588
00:26:19,080 --> 00:26:20,960
the role versus saying, oh, 
we're helping. 

589
00:26:21,040 --> 00:26:22,720
I think we're. 
Helping to reinvent and evolve 

590
00:26:22,720 --> 00:26:24,560
it. 
And we have a great data team. 

591
00:26:24,560 --> 00:26:25,560
Hex. 
It's almost like over 

592
00:26:25,560 --> 00:26:30,280
provisioned in the sense of we 
just have really wonderfully and

593
00:26:30,280 --> 00:26:33,520
talented people on it, but also 
hired people that have been 

594
00:26:33,520 --> 00:26:36,800
thought leaders and writers in 
our space for a while who are 

595
00:26:37,320 --> 00:26:39,800
amazing collaborators for us to 
build the product. 

596
00:26:39,800 --> 00:26:42,960
But also collaborators just 
thinking about like what is what

597
00:26:42,960 --> 00:26:45,000
are these roles becoming? 
And it's interesting to see our 

598
00:26:45,000 --> 00:26:47,680
own employees kind of disrupting
their own job a little bit. 

599
00:26:47,680 --> 00:26:50,080
And it's probably similar to 
what it feels like to be an 

600
00:26:50,080 --> 00:26:52,360
engineer or cursor or something 
like you're trying to reinvent 

601
00:26:52,360 --> 00:26:55,400
the way your job works. 
And so you know, where we see 

602
00:26:55,400 --> 00:26:58,400
ourselves as fellow travellers 
with that data audience of like 

603
00:26:58,600 --> 00:27:01,600
how we're helping reinvent the 
way their job works and what 

604
00:27:01,600 --> 00:27:03,240
that looks like and what it 
looks like to fulfill the 

605
00:27:03,240 --> 00:27:05,520
mission they've always wanted 
for their organizations, which 

606
00:27:05,520 --> 00:27:08,080
is you want data to be useful 
and help solve problems. 

607
00:27:08,320 --> 00:27:11,600
And now with with AI, you know, 
the the fastest growing part of 

608
00:27:11,600 --> 00:27:14,640
our user base, of course, is all
these other people in these 

609
00:27:14,640 --> 00:27:18,800
companies that are now able to 
use data in a way they weren't 

610
00:27:18,800 --> 00:27:20,200
able to before. 
And in that way, we are 

611
00:27:20,200 --> 00:27:24,040
fulfilling what BI want, always 
wanted and purported to be and 

612
00:27:24,040 --> 00:27:26,120
what people thought they were 
buying with their billions of 

613
00:27:26,120 --> 00:27:29,040
dollars of BI spend, which was 
we want to make everyone 

614
00:27:29,040 --> 00:27:31,240
data-driven. 
Well, you got a lot of 

615
00:27:31,240 --> 00:27:32,960
dashboards. 
Are you feeling data-driven? 

616
00:27:32,960 --> 00:27:35,040
Are you able, you know, is 
everyone able to ask their 

617
00:27:35,040 --> 00:27:36,240
questions? 
Because if you can't interrogate

618
00:27:36,240 --> 00:27:37,880
the dashboard, you don't know 
it's limited. 

619
00:27:37,880 --> 00:27:39,680
They're really good. 
Like dashboards are fine people.

620
00:27:39,680 --> 00:27:42,080
There's this big discourse now. 
Dash dashboards are dead. 

621
00:27:42,280 --> 00:27:44,560
Everything has to be dead or 
broken or, you know, whatever. 

622
00:27:46,200 --> 00:27:49,200
Dashboards are dead. 
I'm like, dashboards are fine. 

623
00:27:49,720 --> 00:27:52,600
They're fine, but they've always
been fine. 

624
00:27:52,600 --> 00:27:53,680
Like the? 
Extent they're dead, I see 

625
00:27:53,920 --> 00:27:57,080
people want to ask a question 
directly of data in dashboards, 

626
00:27:57,080 --> 00:27:58,560
which is. 
The same as when we started the 

627
00:27:58,560 --> 00:28:00,840
company. 
It's like dashboards are great 

628
00:28:00,840 --> 00:28:03,560
for seeing what happened, this 
KPI, blah, blah, blah, whatever.

629
00:28:03,560 --> 00:28:05,200
It's a collection of these 
charts. 

630
00:28:05,600 --> 00:28:09,320
Great, fine. 
But often what you look at is 

631
00:28:09,320 --> 00:28:11,640
you look at that chart and you 
go, OK, well I want to ask a 

632
00:28:11,640 --> 00:28:13,120
next question. 
Why, why did that happen? 

633
00:28:13,120 --> 00:28:15,440
I want to drill down on this and
there are other times something 

634
00:28:15,440 --> 00:28:18,000
like that has happened. 
That's what we built Hex to 

635
00:28:18,000 --> 00:28:22,120
really excel at. 
And now it like the architecture

636
00:28:22,120 --> 00:28:23,920
and a lot of the things we 
built, we kind of feel like we 

637
00:28:23,960 --> 00:28:27,960
had right place, right time 
because the way we even 

638
00:28:27,960 --> 00:28:31,560
structured the product is really
conducive to these agent work 

639
00:28:31,560 --> 00:28:34,040
flows, which is which are about 
depth. 

640
00:28:34,040 --> 00:28:36,320
A lot of times, like the magic 
of these things is you can ask a

641
00:28:36,320 --> 00:28:38,640
first question, get an answer, 
and then you can ask follow-ups 

642
00:28:38,640 --> 00:28:41,280
and it can go now and drill in 
and have multiple different tool

643
00:28:41,280 --> 00:28:44,520
calls and paths is exploring. 
And all these things we built, 

644
00:28:44,640 --> 00:28:47,120
even going back to the very 
beginning that we didn't know 

645
00:28:47,120 --> 00:28:50,000
were going to be useful because 
we have magic robots that can 

646
00:28:50,000 --> 00:28:53,360
talk to us now. 
It's all very useful now. 

647
00:28:53,360 --> 00:28:55,760
Now useful for way more people, 
which is really really cool. 

648
00:28:57,480 --> 00:29:00,200
Are you using cloud or what is 
the intelligence sort of? 

649
00:29:00,360 --> 00:29:03,640
Behind this, we use cloud and 
the GPT models and it's very 

650
00:29:03,640 --> 00:29:05,080
interesting. 
We have good relationships with 

651
00:29:05,080 --> 00:29:08,800
both companies. 
We spend time with their 

652
00:29:08,800 --> 00:29:11,520
research teams and who's. 
Doing better right now. 

653
00:29:12,600 --> 00:29:15,600
They're both doing great. 
I think the GPT 5.4 models which

654
00:29:15,600 --> 00:29:17,600
are the latest ones to come out 
are really fantastic. 

655
00:29:17,600 --> 00:29:20,040
And we have a quote, my Co 
founder Caitlin, who I think 

656
00:29:20,040 --> 00:29:23,440
you've met has a quote in their 
launch blog posts summering up 

657
00:29:23,440 --> 00:29:26,160
our findings. 
But they really, really good and

658
00:29:26,560 --> 00:29:28,760
getting better. 
I think what we're seeing is 

659
00:29:28,760 --> 00:29:32,280
these models, the main focus of 
the labs right now appear to be 

660
00:29:32,960 --> 00:29:37,520
kind of hill climbing the models
on coding tasks, which is you 

661
00:29:37,520 --> 00:29:39,560
can kind of squint your eyes and
look at hacks and be like, it's 

662
00:29:39,560 --> 00:29:41,160
like coding. 
It's like you guys write SQL and

663
00:29:41,160 --> 00:29:45,000
Python And Dataviz. 
And the improvements on those 

664
00:29:45,000 --> 00:29:48,680
models of coding tasks does make
our performance for our domain 

665
00:29:49,200 --> 00:29:52,480
better incrementally. 
But but surprisingly, actually 

666
00:29:52,480 --> 00:29:55,640
we even saw with, I won't say 
which one, but one of the latest

667
00:29:55,640 --> 00:29:57,480
new model releases from one of 
the labs, it was actually a 

668
00:29:57,480 --> 00:30:00,040
regression for the evals we 
have. 

669
00:30:00,040 --> 00:30:03,320
We have a really extensive set 
of really rigorous data 

670
00:30:03,320 --> 00:30:06,120
analytics evals that are not 
like the naive ones, like how 

671
00:30:06,120 --> 00:30:09,000
many widgets did we saw last 
quarter, but like really brutal,

672
00:30:09,320 --> 00:30:13,000
like the real world shit that 
people ask of data. 

673
00:30:13,600 --> 00:30:16,920
And it's interesting to see the 
models sometimes even regress 

674
00:30:17,240 --> 00:30:18,920
cuz clearly they've been trying 
to be like hill climbed on 

675
00:30:18,920 --> 00:30:20,600
something else. 
And one of the big problems is 

676
00:30:20,600 --> 00:30:23,400
in data analysis, it's non 
verifiable and there's actually 

677
00:30:23,400 --> 00:30:25,800
different ways to answer a 
question and it's it's. 

678
00:30:26,400 --> 00:30:29,760
Right coding, has this sort of 
code worked it built this thing 

679
00:30:29,760 --> 00:30:33,680
you can sort of right whereas 
the sort of analysis. 

680
00:30:34,000 --> 00:30:36,280
Yeah, it's a little squishier. 
And so this is something we 

681
00:30:36,280 --> 00:30:39,320
work, we try to This is why we 
spend time at the labs is like 

682
00:30:39,320 --> 00:30:42,400
trying to like help figure out 
like how, how can we make the 

683
00:30:42,400 --> 00:30:44,280
bottles better for this? 
Should we be RL in our own 

684
00:30:44,280 --> 00:30:45,720
models? 
I know there's a lot of like 

685
00:30:45,920 --> 00:30:47,480
even conflicting opinions 
internally. 

686
00:30:47,480 --> 00:30:49,360
Are you spending money on your 
own models? 

687
00:30:49,360 --> 00:30:52,200
We do we run some of our own 
inference for some specialized 

688
00:30:52,200 --> 00:30:54,640
tasks. 
The main we are using the like 

689
00:30:54,640 --> 00:30:57,880
GPT and clawed sort of 
state-of-the-art models for like

690
00:30:57,880 --> 00:31:00,640
our main agent backbone. 
But we, we see some interesting 

691
00:31:00,640 --> 00:31:03,240
opportunities and it's not 
impossible that the lab, those 

692
00:31:03,840 --> 00:31:08,560
anthropic and open AI even allow
they, they used to sort of in 

693
00:31:08,560 --> 00:31:10,880
the older era had a lot more 
fine tuning tools. 

694
00:31:10,880 --> 00:31:13,280
And I think they may come back 
in some places too, where they 

695
00:31:13,600 --> 00:31:16,480
sort of allow you to do these RL
regimes on top of their base. 

696
00:31:16,720 --> 00:31:19,960
And where are you on sort of 
agent mania, you know, are you 

697
00:31:19,960 --> 00:31:21,520
building? 
Are are you going to be like 

698
00:31:21,520 --> 00:31:24,920
sell, you know, are agents as 
representative as humans in your

699
00:31:24,920 --> 00:31:26,440
product? 
You're going to be selling seats

700
00:31:26,440 --> 00:31:28,920
to agents or you think that's 
sort of out of control? 

701
00:31:28,920 --> 00:31:31,360
Or I, I think that's, I think 
it's probably overshot a little 

702
00:31:31,360 --> 00:31:34,720
bit. 
I mean, we've talked I, you 

703
00:31:34,720 --> 00:31:36,720
know, with the pricing thing is 
interesting. 

704
00:31:37,920 --> 00:31:39,480
You're selling seats. 
We sell seats. 

705
00:31:40,360 --> 00:31:43,920
Another not cruel thing. 
We sell seats usage. 

706
00:31:43,920 --> 00:31:45,400
Pricing right now, what's going 
on? 

707
00:31:45,400 --> 00:31:47,960
We are, we're adding, you know, 
usage on top because one thing 

708
00:31:47,960 --> 00:31:50,640
that's crazy is our weekly 
actives chart and our messages 

709
00:31:50,640 --> 00:31:53,520
per week chart is like straight 
vertical now. 

710
00:31:53,520 --> 00:31:55,760
It's like gone fully parabolic. 
Like the product is really 

711
00:31:55,760 --> 00:31:57,200
working. 
The agents are really good. 

712
00:31:57,520 --> 00:31:59,080
People are loving them and using
them. 

713
00:31:59,080 --> 00:32:00,400
Yeah. 
They're costing you more. 

714
00:32:00,440 --> 00:32:04,160
Fortunate part is our cost chart
looks the same and if you're if 

715
00:32:04,160 --> 00:32:06,680
you're a if you're a company 
today that has working agents, 

716
00:32:06,720 --> 00:32:08,800
these things are expensive to 
run and you need to charge for 

717
00:32:08,800 --> 00:32:09,840
them. 
So we're we're going to do it 

718
00:32:09,840 --> 00:32:13,600
with our seats have like a base 
amount of tokens and then or 

719
00:32:13,600 --> 00:32:15,480
credits and then you can get 
above. 

720
00:32:15,640 --> 00:32:17,240
It's pretty standard now for a 
lot of tools. 

721
00:32:17,240 --> 00:32:19,000
It's like lovable replay, 
etcetera, but. 

722
00:32:19,040 --> 00:32:21,840
Why seats at all? 
It's a good question. 

723
00:32:22,600 --> 00:32:25,240
I think in some ways it allows a
base of predictability for 

724
00:32:25,240 --> 00:32:26,680
customers. 
We were, we're a product that 

725
00:32:26,680 --> 00:32:29,560
wants to get really wide in your
organization and if we can say, 

726
00:32:29,560 --> 00:32:32,400
Yep, it's, you know, however 
many $50 or whatever for a seat 

727
00:32:32,840 --> 00:32:34,680
for a month, you, you know, and 
that comes with this number of 

728
00:32:34,680 --> 00:32:37,840
credits and the average user is 
going to their usage is going to

729
00:32:37,840 --> 00:32:39,200
be covered by that. 
That's really nice for 

730
00:32:39,200 --> 00:32:40,680
predictability. 
I mean, that is a big thing. 

731
00:32:40,680 --> 00:32:44,320
People who have never sold or 
bought at scale enterprise 

732
00:32:44,320 --> 00:32:48,080
software know like having it be 
fully variable is like that is 

733
00:32:48,080 --> 00:32:52,800
tough As for a lot of companies.
And, and generally, like I, I do

734
00:32:52,800 --> 00:32:55,360
have these funny conversations 
sometimes about seats where even

735
00:32:55,360 --> 00:32:58,480
with smart V ZS, which was 
funny, that are like, well, you 

736
00:32:58,480 --> 00:33:01,600
know, there's going to be 
pressure on the number of seats 

737
00:33:01,600 --> 00:33:03,440
you're going to be able to sell 
because customers are hiring 

738
00:33:03,440 --> 00:33:08,400
less people or whatever. 
And I'm like, we've grown a lot 

739
00:33:08,400 --> 00:33:10,800
and we're doing really well, but
we're still, the amount of 

740
00:33:10,800 --> 00:33:13,880
revenue we make today is still 
very, very small to the 

741
00:33:13,880 --> 00:33:16,680
incumbents and where we want to 
go and all the time we think we 

742
00:33:16,680 --> 00:33:19,120
can capture. 
And I'm like, if there is not 

743
00:33:20,240 --> 00:33:22,800
10s of millions, hundreds of 
millions of dollars worth of 

744
00:33:22,800 --> 00:33:25,560
seats for us to sell because 
everyone's been laid off. 

745
00:33:25,760 --> 00:33:27,440
The. 
World's like, like I need, I 

746
00:33:27,440 --> 00:33:31,320
need to own a lot of guns. 
The least of my problems is my 

747
00:33:31,320 --> 00:33:34,280
fucking SAS business. 
Like I'm there's gonna be riots 

748
00:33:34,280 --> 00:33:37,160
in the street. 
And so I think it's kind of 

749
00:33:37,160 --> 00:33:40,040
funny this conversation about 
this like, yes, on the margin, 

750
00:33:40,280 --> 00:33:42,720
is it possible that some of our 
customers will just be like 

751
00:33:42,840 --> 00:33:45,360
small or in absolute terms, the 
number of people? 

752
00:33:45,600 --> 00:33:47,200
Yes. 
Are there still a lot of seats 

753
00:33:47,200 --> 00:33:49,400
to sell for our products like 
ours? 

754
00:33:49,960 --> 00:33:51,920
Yes. 
Do a lot of customers still want

755
00:33:51,920 --> 00:33:53,840
to buy seats cuz it makes sense 
for what they're doing? 

756
00:33:54,200 --> 00:33:56,560
Yes. 
Can I layer a consumption model 

757
00:33:56,560 --> 00:33:59,800
on top that helps me both cover 
costs and also capture upside 

758
00:33:59,800 --> 00:34:01,720
from real power users who are 
getting excess value? 

759
00:34:02,160 --> 00:34:04,600
Yes. 
And over time we may tweak those

760
00:34:04,600 --> 00:34:05,680
dials. 
I don't know, a year from now, 

761
00:34:05,680 --> 00:34:07,120
maybe we turn the seats down to 
0. 

762
00:34:07,120 --> 00:34:10,719
Maybe we maybe it goes back. 
Elena Verna at Lovable has this 

763
00:34:10,719 --> 00:34:13,560
blog post that we talked about 
internally where she's like, I 

764
00:34:13,560 --> 00:34:16,639
think the token cost is gonna 
come down significantly and 

765
00:34:16,639 --> 00:34:19,360
we're all gonna be back to 
selling seats, Who knows? 

766
00:34:19,600 --> 00:34:23,480
So we like having the options 
and we wanna, ultimately our job

767
00:34:23,480 --> 00:34:25,760
is to actually meet our 
customers where they're at. 

768
00:34:25,760 --> 00:34:27,560
And people always joke. 
Customers don't wanna pay 

769
00:34:27,560 --> 00:34:29,199
anything. 
Well, I actually disagree. 

770
00:34:29,199 --> 00:34:32,080
I think customers understand the
value and want to pay for 

771
00:34:32,080 --> 00:34:34,840
something that's going to 
provide good value for them. 

772
00:34:35,000 --> 00:34:37,239
They want to support you. 
They want to be supported. 

773
00:34:37,639 --> 00:34:40,199
I'm a buyer of a lot of software
at Hex now and I'm, I'm very 

774
00:34:40,199 --> 00:34:41,719
happy to pay for stuff that 
works well. 

775
00:34:41,920 --> 00:34:43,880
And if I feel like there's price
to value and if I see the bill 

776
00:34:43,880 --> 00:34:45,840
for what we're paying for 
something and I'm like, yeah, 

777
00:34:45,840 --> 00:34:47,679
but we love it. 
I'm like great, cool. 

778
00:34:47,840 --> 00:34:50,600
Where are you on this? 
Yeah, White collar works about 

779
00:34:50,600 --> 00:34:52,920
to get decimated and our 
country's going to be, I don't 

780
00:34:52,920 --> 00:34:55,040
know, going for the guns. 
Like, I, I literally was talking

781
00:34:55,080 --> 00:35:01,000
to a, you know, a very respected
person, you know, who was like, 

782
00:35:01,000 --> 00:35:03,600
oh man, we're going to enter 
like an insane political moment.

783
00:35:03,600 --> 00:35:06,280
Like every, you know, democratic
cities. 

784
00:35:06,280 --> 00:35:08,840
You know, if you know, all the 
Goldman analysts or something 

785
00:35:08,840 --> 00:35:11,920
are about to get fired, you 
know, then you're going to have 

786
00:35:11,920 --> 00:35:14,520
this sort of weird class, you 
know, just like you're going to 

787
00:35:14,520 --> 00:35:16,880
have pockets of people who are 
very resentful about the new 

788
00:35:16,880 --> 00:35:18,080
economy. 
Like I don't know how I. 

789
00:35:18,080 --> 00:35:20,600
Already see it? 
I mean downward mobility, 

790
00:35:20,600 --> 00:35:23,720
downwardly mobile elites. 
That is right. 

791
00:35:23,720 --> 00:35:25,720
The most dangerous force in 
America is the leading. 

792
00:35:25,720 --> 00:35:27,880
Indicator well, I mean, forget 
about America, just study 

793
00:35:27,880 --> 00:35:31,560
history, right? 
Like that is a bad thing like 

794
00:35:31,560 --> 00:35:35,520
that, that is that will lead to 
problems and I, I don't know for

795
00:35:35,520 --> 00:35:39,680
sure what the future looks like.
I would say I applaud Dr. Karp. 

796
00:35:39,680 --> 00:35:41,800
I'll still say Doctor Karp, who 
I think has been a very bold 

797
00:35:41,800 --> 00:35:44,560
voice in saying like we should 
all be thinking about how we're 

798
00:35:44,560 --> 00:35:47,120
using AI to like increase 
employment and productivity. 

799
00:35:47,720 --> 00:35:52,440
And I, I agree with that. 
Now I'm building a tool that you

800
00:35:52,440 --> 00:35:55,520
can kind of look at like, do I 
need as many data scientists or 

801
00:35:55,520 --> 00:35:57,960
data analysis I have? 
Sure. 

802
00:35:58,160 --> 00:36:00,320
I also see a lot of the data 
scientists and data analysis we 

803
00:36:00,320 --> 00:36:03,040
have using the shit out of it, 
doing a ton, being way more 

804
00:36:03,040 --> 00:36:06,680
productive, being more valuable 
for their companies and often 

805
00:36:06,680 --> 00:36:08,720
now starting to work at these 
higher levels of strategic 

806
00:36:08,720 --> 00:36:10,680
insight and maybe their roles 
are starting to evolve. 

807
00:36:10,960 --> 00:36:14,000
So it's not at all clear to me. 
We build an AI product. 

808
00:36:14,000 --> 00:36:15,200
We use a lot of AI tools 
internally. 

809
00:36:15,400 --> 00:36:16,880
I'm trying to hire as fast as I 
can. 

810
00:36:17,320 --> 00:36:20,240
So we'll see. 
The other thing I think about is

811
00:36:20,240 --> 00:36:22,520
like where is the productivity? 
I mean, I, I can look within our

812
00:36:22,520 --> 00:36:24,480
own customers and see them doing
more and all of this. 

813
00:36:24,840 --> 00:36:28,200
I think a really interesting 
question is we're a year and a 

814
00:36:28,200 --> 00:36:33,560
half now into coding agents 
being mainstream and we're 

815
00:36:33,560 --> 00:36:38,400
billions of dollars of revenue 
into tokens paid to Claude and 

816
00:36:38,400 --> 00:36:42,280
Codex and Cursor and other 
things that start with C and 

817
00:36:44,280 --> 00:36:47,080
where where's the where's the 
explosion in software? 

818
00:36:47,240 --> 00:36:49,000
We're getting a lot of vibe 
coded stuff. 

819
00:36:49,000 --> 00:36:50,600
We're getting a lot of sort of 
slop wear. 

820
00:36:50,880 --> 00:36:53,840
But if you look at the the the 
software companies you buy from,

821
00:36:54,200 --> 00:36:56,840
it's like, where's the where's 
the like cornucopia? 

822
00:36:56,840 --> 00:36:58,840
Like why am I not getting new 
features every day? 

823
00:36:58,840 --> 00:37:00,000
Right. 
It's so we. 

824
00:37:00,080 --> 00:37:02,040
We've built a maybe. 
The bottleneck looks elsewhere. 

825
00:37:02,040 --> 00:37:04,560
I don't know. 
My my my business lead has built

826
00:37:04,560 --> 00:37:07,760
us, you know, internal like 
ticketing tool that he vibe 

827
00:37:07,760 --> 00:37:09,320
coded. 
We're we're about to see, you 

828
00:37:09,320 --> 00:37:13,840
know, when the metal meets the 
pavement or whatever the whether

829
00:37:13,840 --> 00:37:16,120
you know, we can accept payments
and everything safely through 

830
00:37:16,120 --> 00:37:18,920
it, but. 
Like why like you that? 

831
00:37:19,000 --> 00:37:20,520
But I get. 
That's right, you can. 

832
00:37:20,520 --> 00:37:23,360
Doesn't need to be perfect, is. 
That Riley, yeah, yeah, that 

833
00:37:23,360 --> 00:37:25,360
Riley can do that is cool. 
It's huge. 

834
00:37:25,360 --> 00:37:27,120
I mean, it's pretty. 
It's pretty, but. 

835
00:37:27,120 --> 00:37:28,440
But like, should he be doing 
that? 

836
00:37:29,440 --> 00:37:32,800
Yeah, there's a lot of things to
do, but the I think it'll be 

837
00:37:32,800 --> 00:37:34,400
good, you know, we'll keep track
of everyone. 

838
00:37:35,560 --> 00:37:38,800
But to your point, I mean, do 
you feel pressure as the at at a

839
00:37:38,800 --> 00:37:41,480
start up, your investor was want
to hear this story of like, 

840
00:37:41,480 --> 00:37:44,720
yeah, we're moving so much 
faster because of, you know, 

841
00:37:45,560 --> 00:37:48,320
cursor or whatever. 
And and you're saying no, but 

842
00:37:48,320 --> 00:37:49,880
it's not like I do. 
Feel like we are. 

843
00:37:49,880 --> 00:37:52,880
It is also interesting. 
We are living, you know, I've 

844
00:37:52,880 --> 00:37:54,160
got, I've just came from our 
office. 

845
00:37:54,160 --> 00:37:57,680
I've walked by any engineer's 
desk and they've got cursor or 

846
00:37:57,680 --> 00:38:00,480
cloud code or codecs. 
Now they've gotten very popular 

847
00:38:01,280 --> 00:38:02,600
up on their screen. 
They're using it. 

848
00:38:02,880 --> 00:38:05,320
I think we're still figuring out
how to use these things, like 

849
00:38:05,320 --> 00:38:07,240
we're setting up cloud dev 
environments to make it easier 

850
00:38:07,240 --> 00:38:09,040
to have multiple different 
agents that can work in their 

851
00:38:09,040 --> 00:38:11,760
own dev boxes. 
And it's like, OK, so now our 

852
00:38:11,760 --> 00:38:13,960
engineers are just bouncing 
between 5 different agents 

853
00:38:13,960 --> 00:38:15,520
working on different tasks at a 
time. 

854
00:38:15,760 --> 00:38:19,200
Who's reviewing all this code? 
Who's initiating the thought on 

855
00:38:19,200 --> 00:38:21,880
what we should build? 
I mean, I'm almost like really 

856
00:38:21,880 --> 00:38:24,560
excited about the idea of just 
getting this torrent of PRS from

857
00:38:24,560 --> 00:38:26,080
all of our engineers. 
I'm also slightly worried 

858
00:38:26,080 --> 00:38:29,400
because we're a product that's 
prided itself on sign and 

859
00:38:29,400 --> 00:38:31,280
consistency and fit and finish 
and feel. 

860
00:38:31,760 --> 00:38:35,640
And our designers are busy now 
like trying to do Polish commits

861
00:38:35,640 --> 00:38:40,840
on to all these PRS. 
And it's how do we even get all 

862
00:38:40,840 --> 00:38:42,920
this out into the product in a 
way that our customers 

863
00:38:42,920 --> 00:38:44,800
understand? 
It's gonna be changing fast and 

864
00:38:45,000 --> 00:38:46,360
that's exciting, but also 
stressful. 

865
00:38:46,360 --> 00:38:48,200
It's like, I think we're all 
still figuring out how to 

866
00:38:48,200 --> 00:38:49,960
metabolize all of this 
something. 

867
00:38:49,960 --> 00:38:53,840
Tells me there's just like a 
pace of that humans can absorb 

868
00:38:53,880 --> 00:38:56,200
the products. 
Change like I, I think it's 

869
00:38:56,200 --> 00:38:58,200
literally like if you eat too 
much food, like your body can 

870
00:38:58,200 --> 00:39:05,280
only metabolize so much of it. 
And like, I think we're still 

871
00:39:05,280 --> 00:39:08,920
just figuring this out. 
And so I, I don't know that 

872
00:39:08,920 --> 00:39:10,200
these things are going to happen
overnight. 

873
00:39:10,200 --> 00:39:12,880
And like, if your model of a 
Goldman analyst is that they're 

874
00:39:12,880 --> 00:39:16,080
just doing this really rote, 
repeatable work that an agent 

875
00:39:16,080 --> 00:39:18,240
can replace. 
Sure. 

876
00:39:18,560 --> 00:39:20,880
Is that all that a Goldman 
analyst does? 

877
00:39:20,880 --> 00:39:22,920
It's the same, I think about for
data people, if you're like, 

878
00:39:24,040 --> 00:39:26,000
what, how do we understand those
jobs? 

879
00:39:26,000 --> 00:39:28,400
What are actually the 
bottlenecks and companies doing 

880
00:39:28,400 --> 00:39:31,800
certain things we're supposed to
early in figuring this out? 

881
00:39:33,000 --> 00:39:35,520
Particularly, it's interesting 
to me, I've observed almost like

882
00:39:36,040 --> 00:39:38,960
coding agents have disrupted 
product management faster than 

883
00:39:38,960 --> 00:39:41,720
engineering because the 
engineers are almost becoming 

884
00:39:41,720 --> 00:39:44,960
PMS in a funny way where it's 
like, it's kind of unintuitive, 

885
00:39:44,960 --> 00:39:48,200
but like the, the a lot of our 
engineers, you know, are now 

886
00:39:49,120 --> 00:39:53,880
their, their, their job is less 
like, OK, I take the, the, the 

887
00:39:54,080 --> 00:39:57,360
product spec that was written in
English and I translate it to 

888
00:39:57,360 --> 00:39:59,400
code syntax. 
Like that used to be the thing 

889
00:39:59,400 --> 00:40:01,440
it's like. 
Your engineering candidate. 

890
00:40:01,600 --> 00:40:04,040
Oh, you know how to take English
and turn it into TypeScript. 

891
00:40:04,040 --> 00:40:05,120
Great. 
Welcome. 

892
00:40:05,560 --> 00:40:06,840
Right. 
That was kind of like at least 

893
00:40:06,840 --> 00:40:08,960
the first order heuristic of 
what we're like interviewing you

894
00:40:08,960 --> 00:40:11,440
for with like coding interviews.
Well, now there's magic robots 

895
00:40:11,440 --> 00:40:14,560
that can do that. 
And so and so instead, so we're 

896
00:40:14,560 --> 00:40:18,280
gonna keep our smartest people, 
the engineers, and shift them to

897
00:40:18,280 --> 00:40:20,320
sort of the strategy rather 
than. 

898
00:40:20,480 --> 00:40:22,080
Yes, it's not like, it's not 
like. 

899
00:40:22,120 --> 00:40:25,440
A product manager, I would never
be an engineer, but I mean, that

900
00:40:25,440 --> 00:40:27,960
is sort of, it's like, OK, if 
they're not writing the code, 

901
00:40:27,960 --> 00:40:30,800
they're still very smart, 
understand sort of the core 

902
00:40:30,800 --> 00:40:32,480
product, and so they're gonna 
become the product. 

903
00:40:32,480 --> 00:40:35,160
Going back, by the way, the type
of engineers we try to hire are 

904
00:40:35,160 --> 00:40:37,520
those that like talking to 
customers and like thinking 

905
00:40:37,520 --> 00:40:40,080
about what to build and enjoy 
our product space. 

906
00:40:40,080 --> 00:40:43,240
It's a cool product space. 
So yeah, those people have 

907
00:40:43,240 --> 00:40:45,160
always liked that, and now they 
just have kind of more time and 

908
00:40:45,160 --> 00:40:47,120
brain space for that, and they 
can be thinking about what to 

909
00:40:47,120 --> 00:40:49,600
build and how should this work 
and the architectures and all 

910
00:40:49,600 --> 00:40:50,680
this, and it's really cool to 
see. 

911
00:40:51,000 --> 00:40:56,040
So we'll see how these roles 
change what designers do. 

912
00:40:56,120 --> 00:40:58,640
Our designers have coded for a 
long time, but now they're 

913
00:40:58,640 --> 00:41:00,520
coding a ton. 
They're mostly coding. 

914
00:41:01,000 --> 00:41:04,040
It's like, well, are you, what, 
what do you do? 

915
00:41:04,520 --> 00:41:07,000
Are you just an engineer that 
has like really good taste and 

916
00:41:07,000 --> 00:41:08,960
more tattoos? 
Like what's that? 

917
00:41:09,440 --> 00:41:11,440
It's very interesting to see 
happen. 

918
00:41:11,520 --> 00:41:15,480
And internally I'm just trying 
to lead everyone through it 

919
00:41:15,680 --> 00:41:19,560
saying we're all learning this 
together and if you don't 

920
00:41:19,560 --> 00:41:22,160
disrupt your job, someone else. 
Well, and don't worry. 

921
00:41:22,640 --> 00:41:25,320
How many people do we need to 
get to a huge exit hex? 

922
00:41:25,960 --> 00:41:28,760
I don't know. 
More than we have today, so, and

923
00:41:28,760 --> 00:41:30,480
more than our. 
Competitors so we wanna get good

924
00:41:30,480 --> 00:41:32,200
ones you guys are all safe let's
all. 

925
00:41:32,200 --> 00:41:34,520
Figure out how we can all use 
our time really well, and then 

926
00:41:34,520 --> 00:41:36,640
we'll go build this thing and 
have it be really valuable. 

927
00:41:36,640 --> 00:41:40,480
So I wanted to go back to 
Palantir and some of the, I 

928
00:41:40,760 --> 00:41:44,160
mean, obviously we just had this
Anthropic took the headline 

929
00:41:44,160 --> 00:41:46,400
because they were the ones sort 
of fighting with the government 

930
00:41:46,400 --> 00:41:49,160
over, yes, fighting with the 
Department of War or Defence, 

931
00:41:49,160 --> 00:41:52,200
depending where you sit on. 
Yeah, sit on things. 

932
00:41:52,200 --> 00:41:55,080
Not going to take a position. 
I think we I've gone back to 

933
00:41:55,080 --> 00:41:57,360
defence. 
I mean defence was established 

934
00:41:57,360 --> 00:41:59,560
by Congress. 
So it is sort of a branding 

935
00:41:59,560 --> 00:42:00,840
exercise. 
You don't need to weigh in on 

936
00:42:00,840 --> 00:42:05,800
this, but I think core to the 
conflict the, you know, 

937
00:42:06,200 --> 00:42:08,120
Anthropic had two concerns, 
right? 

938
00:42:08,240 --> 00:42:11,560
One was this autonomous 
targeting and the other was this

939
00:42:11,560 --> 00:42:14,320
piece that we are gonna do 
domestic surveillance. 

940
00:42:14,600 --> 00:42:16,760
And I think embedded in the 
domestic surveillance is that 

941
00:42:17,000 --> 00:42:21,600
fundamentally because of how 
much better their technology and

942
00:42:21,600 --> 00:42:24,120
technology generally has gotten,
the government can just acquire 

943
00:42:24,120 --> 00:42:28,000
publicly available data and then
come up with this NSA dragnet. 

944
00:42:28,000 --> 00:42:30,720
That wouldn't have been 
possible, you know, when 

945
00:42:30,720 --> 00:42:34,040
Congress was writing laws about 
domestic surveillance. 

946
00:42:34,200 --> 00:42:36,840
And obviously pound tier like 
fits fits into this. 

947
00:42:36,840 --> 00:42:39,800
So what is your view of? 
Like what's possible in terms 

948
00:42:39,800 --> 00:42:42,000
of? 
Exhibit A in a tech company that

949
00:42:42,640 --> 00:42:47,680
lives in that Gray area. 
I was there 10 years ago after 

950
00:42:47,680 --> 00:42:51,840
the 2016 election, and it had 
been not so long before that 

951
00:42:51,840 --> 00:42:54,800
that we had like an, it was like
an all hands or a, some sync 

952
00:42:54,800 --> 00:42:58,120
version we had of this. 
That was like doing a like a 

953
00:42:58,120 --> 00:43:00,200
win. 
Like the deployment team lead 

954
00:43:00,200 --> 00:43:04,320
came up on stage to like talk 
about our work with ICE, which 

955
00:43:04,320 --> 00:43:06,080
we're really proud of because we
were working with this team 

956
00:43:06,080 --> 00:43:08,280
called HSI. 
It's like the really good guy, 

957
00:43:08,320 --> 00:43:10,520
you know, the, the, whatever 
else you feel about other parts 

958
00:43:10,520 --> 00:43:13,200
of the government, he's stopping
human trafficking and like drug 

959
00:43:13,360 --> 00:43:16,560
smuggling, Like go, go HSI. 
Yeah. 

960
00:43:18,440 --> 00:43:21,040
And then like, you know, that 
election, the vibe shifted on 

961
00:43:21,040 --> 00:43:23,400
all of tech shifted 10 years ago
is kind of a long time. 

962
00:43:23,400 --> 00:43:25,480
Remember back. 
But like and all of a sudden 

963
00:43:25,480 --> 00:43:28,760
this became really tough. 
And we had internal concerns. 

964
00:43:28,760 --> 00:43:30,600
We had protests outside the 
office. 

965
00:43:31,160 --> 00:43:34,080
We had applicants not wanting to
come people not people not 

966
00:43:34,080 --> 00:43:36,040
applying or pulling out of 
interview processes because we 

967
00:43:36,040 --> 00:43:38,160
were evil. 
And there was a big clamor 

968
00:43:38,160 --> 00:43:42,120
internally to get Doctor Carr, 
Alex Carp to, to say something 

969
00:43:42,120 --> 00:43:44,080
publicly say something engage on
this. 

970
00:43:45,280 --> 00:43:48,960
And I, I was, I was among the 
frustrated on that. 

971
00:43:48,960 --> 00:43:51,840
I'll, I'll confess, like, you 
know, I'm interviewing 

972
00:43:51,840 --> 00:43:53,480
candidates who are like half the
interview. 

973
00:43:53,480 --> 00:43:55,880
They're just asking me questions
about how I like, I can sleep at

974
00:43:55,880 --> 00:43:56,680
night or something. 
I'm like. 

975
00:43:57,800 --> 00:44:00,520
It's also so secretive that it's
hard to even necessarily not 

976
00:44:00,520 --> 00:44:03,560
even inside the company. 
And inside we knew and and I 

977
00:44:03,560 --> 00:44:06,640
think we had an appreciation and
I still have a deep appreciation

978
00:44:06,640 --> 00:44:10,160
for like this was a company that
recognized that to serve the 

979
00:44:10,160 --> 00:44:15,960
government, to serve the 
government in these spaces, you 

980
00:44:15,960 --> 00:44:17,400
have to be comfortable in the 
Gray areas. 

981
00:44:17,400 --> 00:44:18,920
And that doesn't mean moral 
compromise. 

982
00:44:18,920 --> 00:44:22,240
It actually means moral clarity 
and having principles, even when

983
00:44:22,240 --> 00:44:25,800
they're hard. 
And, you know, in retrospect, he

984
00:44:26,200 --> 00:44:27,520
was totally right. 
And they're, they're much more 

985
00:44:27,520 --> 00:44:29,240
public engaging in the forum 
now. 

986
00:44:29,240 --> 00:44:31,240
But I think at the time, the 
right thing for us was to just 

987
00:44:31,240 --> 00:44:35,320
stay quiet, not engage, not not 
inflamed us and say let's focus 

988
00:44:35,320 --> 00:44:41,640
on our work and let's focus on 
doing the best we can and also 

989
00:44:41,760 --> 00:44:43,800
embrace the fact that we live in
a democracy. 

990
00:44:44,320 --> 00:44:47,520
But you have a view on this 
anthropic blow up specifically? 

991
00:44:47,720 --> 00:44:50,080
Well, yeah, that's my yeah. 
The kind of segue it's. 

992
00:44:50,600 --> 00:44:52,600
I love Anthropic. 
We're partners with them. 

993
00:44:52,600 --> 00:44:56,120
They're customers of ours. 
I don't, I say this with love, 

994
00:44:56,120 --> 00:44:59,400
but I do think it's like the 
heart and the head. 

995
00:44:59,400 --> 00:45:02,080
Like from a heart. 
You understand some of these 

996
00:45:02,080 --> 00:45:05,680
concerns. 
Like, would I, like, would most 

997
00:45:05,680 --> 00:45:08,720
Americans vote for doing mass 
surveillance? 

998
00:45:09,040 --> 00:45:11,120
You know, you can go gather up 
all this information and figure 

999
00:45:11,120 --> 00:45:13,200
out where everyone's loyalties 
lie or something like, no, I 

1000
00:45:13,200 --> 00:45:16,040
think most Americans would not 
want that. 

1001
00:45:17,640 --> 00:45:20,200
But that's why we have a 
democracy and you can vote. 

1002
00:45:20,200 --> 00:45:22,920
People can vote for that. 
And I think what we came to 

1003
00:45:22,920 --> 00:45:25,640
appreciate a Palantir, what sort
of respect is like, well, what, 

1004
00:45:25,640 --> 00:45:27,440
OK, we're gonna have red lines 
and what we're willing to do, 

1005
00:45:27,440 --> 00:45:29,560
does the government have to call
us every time they want to use 

1006
00:45:29,760 --> 00:45:32,760
Gotham was our product every 
time there was any palantir to 

1007
00:45:32,800 --> 00:45:35,280
use this thing like. 
Isn't this an extreme deference 

1008
00:45:35,600 --> 00:45:37,880
to the executive branch 
specifically? 

1009
00:45:37,880 --> 00:45:40,640
I mean, it's not like Congress 
has passed the law, said, oh, we

1010
00:45:40,640 --> 00:45:42,480
love Palantir. 
Like you. 

1011
00:45:42,520 --> 00:45:45,320
You could have a belief that 
like our product is so 

1012
00:45:45,480 --> 00:45:47,680
significant. 
They have, I mean they they sort

1013
00:45:47,800 --> 00:45:50,080
of every year. 
Did power, but they haven't. 

1014
00:45:50,080 --> 00:45:52,840
Like expressly said, this is 
great I. 

1015
00:45:52,880 --> 00:45:55,240
Mean I'm, I'm not like a 
constitutional scholar. 

1016
00:45:55,240 --> 00:45:57,960
I'm just saying. 
But I do think, and I don't want

1017
00:45:57,960 --> 00:45:59,880
to, you know, you don't, you're 
not, you're just the one here 

1018
00:45:59,880 --> 00:46:02,440
talking about it now. 
But like they're, they're, I do 

1019
00:46:02,440 --> 00:46:05,040
think there's this argument that
it's like, oh, we're deferring 

1020
00:46:05,040 --> 00:46:06,280
to democracy. 
It's like you're deferring to 

1021
00:46:06,280 --> 00:46:11,160
like 1 branch that's taking on a
lot of power and saying we 

1022
00:46:11,160 --> 00:46:13,400
represent democracy. 
This is what it looks like to 

1023
00:46:13,400 --> 00:46:15,080
live in a Republic. 
It's messy. 

1024
00:46:15,480 --> 00:46:16,680
You, you, you. 
Elect right. 

1025
00:46:16,680 --> 00:46:19,840
So it requires on the part of 
other actors to sort of 

1026
00:46:19,840 --> 00:46:23,080
interpret and what the will of 
democracy is beyond just like 

1027
00:46:23,080 --> 00:46:25,480
difference to the executive. 
You described a Republican, but.

1028
00:46:26,000 --> 00:46:29,720
The argument that Palantir is 
making and trying to suggest 

1029
00:46:29,800 --> 00:46:32,640
anthropic embrace is sort of 
like yield to just the 

1030
00:46:32,640 --> 00:46:35,080
executive's interpretation of 
what the will of. 

1031
00:46:35,080 --> 00:46:42,200
Democracy is yes, yes. 
And that will of that executive 

1032
00:46:42,360 --> 00:46:45,880
is bound that that's Article 2 
is bound by Article 1, the 

1033
00:46:45,880 --> 00:46:47,760
legislative branch and the laws 
they pass. 

1034
00:46:47,760 --> 00:46:50,520
And look, I, I, I'm not going to
get into like debates on like 

1035
00:46:50,520 --> 00:46:54,200
current Supreme Court issues or 
all that, but like, at least if 

1036
00:46:54,200 --> 00:46:57,960
you read the Constitution, it's 
pretty damn clear, like the, the

1037
00:46:57,960 --> 00:47:01,160
legislator pass, the legislature
passes laws, including the power

1038
00:47:01,160 --> 00:47:04,600
of the purse. 
They control what money is spent

1039
00:47:05,160 --> 00:47:06,440
and the executive executes on 
that. 

1040
00:47:06,440 --> 00:47:08,400
And there's all these, you know,
unitary executive and all these 

1041
00:47:08,400 --> 00:47:09,480
things. 
I'm not going to get into all 

1042
00:47:09,480 --> 00:47:11,920
that, but I will just tell you, 
even you see this play out now, 

1043
00:47:12,440 --> 00:47:17,720
there is a funding bill issue in
Congress right now for 

1044
00:47:18,120 --> 00:47:22,680
Department of Homeland Security 
where there appears to be a 

1045
00:47:22,880 --> 00:47:25,840
legislative majority or 
controlling legislative majority

1046
00:47:25,840 --> 00:47:29,080
that is not comfortable with 
funding Homeland Security at the

1047
00:47:29,080 --> 00:47:32,160
way that they have been. 
And that is the democratic 

1048
00:47:32,160 --> 00:47:34,080
process working out. 
And you can look at the last 

1049
00:47:34,080 --> 00:47:35,840
this current Congress and say, 
well, they've been overly 

1050
00:47:35,840 --> 00:47:39,040
deferential to the executive and
whatever and that may well be. 

1051
00:47:39,280 --> 00:47:41,040
But you see this happening. 
And now people, we're looking 

1052
00:47:41,040 --> 00:47:42,840
forward to the midterms and 
people are worried about that 

1053
00:47:42,840 --> 00:47:44,840
and they're going to react to 
the public sentiment. 

1054
00:47:45,440 --> 00:47:48,000
And if public doesn't want 
something great, what a 

1055
00:47:48,000 --> 00:47:51,000
wonderful opportunity for a 
political entrepreneur in 

1056
00:47:51,000 --> 00:47:54,000
Congress to get up and propose a
bill banning this type of mass 

1057
00:47:54,000 --> 00:47:56,200
surveillance. 
They're just outlawed. 

1058
00:47:56,200 --> 00:47:58,840
You can pass a law to do that. 
That is a thing. 

1059
00:47:59,200 --> 00:48:01,200
That's your job. 
Actually, that's literally their

1060
00:48:01,200 --> 00:48:02,920
job. 
If this is a thing we don't want

1061
00:48:02,920 --> 00:48:05,040
to have, we both want. 
Congress to take a more active 

1062
00:48:05,040 --> 00:48:07,840
role in saying what they support
and what they don't. 

1063
00:48:07,840 --> 00:48:11,640
And I agree that I mean, ISIS 
and Homeland Security is a good 

1064
00:48:11,640 --> 00:48:14,120
example where Congress is 
stalling on it. 

1065
00:48:14,440 --> 00:48:18,360
I mean, we also live in this 
liberal democracy where unless 

1066
00:48:18,360 --> 00:48:21,840
it is a I understand in a war, 
people get drafted and summoned 

1067
00:48:21,840 --> 00:48:25,080
into government service. 
But the, the in normal times, I 

1068
00:48:25,080 --> 00:48:29,360
think the belief in America is 
that you don't have to do 

1069
00:48:29,360 --> 00:48:31,160
something for the government if 
you don't want, you know, you're

1070
00:48:31,160 --> 00:48:32,520
not like. 
Off the pay taxes, right? 

1071
00:48:33,640 --> 00:48:35,200
Right. 
Besides sort of making the whole

1072
00:48:35,200 --> 00:48:37,640
thing work with taxes, you don't
have to like go work for the 

1073
00:48:37,640 --> 00:48:40,080
government. 
You don't have to, and Anthropic

1074
00:48:40,080 --> 00:48:42,000
doesn't have to. 
No, no one does but the. 

1075
00:48:42,000 --> 00:48:44,920
Criticism of anthropic is they 
sort of need to be summoned into

1076
00:48:44,920 --> 00:48:50,280
it. 
Maybe they could just an option 

1077
00:48:50,280 --> 00:48:52,440
they have is say we actually 
don't want to work with you 

1078
00:48:52,440 --> 00:48:54,320
guys, we're going to withdraw 
from the contract. 

1079
00:48:54,640 --> 00:48:57,040
Best of luck using other AI 
providers like that that's 

1080
00:48:57,040 --> 00:48:58,840
allowed. 
They're not. 

1081
00:48:59,040 --> 00:49:00,600
There's not the. 
Trump There's a war. 

1082
00:49:00,760 --> 00:49:03,680
Powers Act, There's a War Powers
Act where the government can 

1083
00:49:03,680 --> 00:49:06,480
mandate like I think it's called
war powers that I think it's 

1084
00:49:06,480 --> 00:49:07,800
just like we saw some of this 
during COVID. 

1085
00:49:07,800 --> 00:49:10,600
Like that's one of the ones they
floated they but they ended up 

1086
00:49:10,600 --> 00:49:13,120
saying, oh man, it's a supply 
chain risk. 

1087
00:49:13,120 --> 00:49:16,240
It's more dangerous, apparently.
But they're but that's them 

1088
00:49:16,240 --> 00:49:17,120
that's almost doing the 
opposite. 

1089
00:49:17,120 --> 00:49:19,040
They're almost cutting them out.
I mean, I'm just saying, I'm 

1090
00:49:19,040 --> 00:49:21,520
just saying that like an option 
they have is just to not do it. 

1091
00:49:21,880 --> 00:49:25,040
Now going back at Palantir, one 
of the things we talked about 

1092
00:49:25,040 --> 00:49:27,840
that I do believe to be true is 
if we're not engaging on this 

1093
00:49:27,840 --> 00:49:34,640
issue, other companies with less
scruples, with less principle 

1094
00:49:34,640 --> 00:49:37,200
point of view and by the way 
less effective software are 

1095
00:49:37,200 --> 00:49:40,440
going to. 
And we have a privacy and civil 

1096
00:49:40,440 --> 00:49:42,400
liberties team account here that
I loved. 

1097
00:49:42,400 --> 00:49:44,360
If there's a lot of them are 
still there, they're incredible 

1098
00:49:44,360 --> 00:49:47,000
people, very thoughtful that we 
worked with very closely on a 

1099
00:49:47,000 --> 00:49:50,880
lot of these things that and, 
you know, you kind of look down 

1100
00:49:50,880 --> 00:49:53,480
the street at the other defense 
contractors and you go, they 

1101
00:49:53,480 --> 00:49:55,720
don't have that shit or they do.
There are a lot of lawyers who 

1102
00:49:56,320 --> 00:50:00,560
but it's, it's, it's like, would
we rather be the ones engaging 

1103
00:50:00,560 --> 00:50:02,680
on this and thinking critically 
about it and trying to find the 

1104
00:50:02,680 --> 00:50:06,840
synthesis of how you have robust
defense with civil liberties, or

1105
00:50:06,840 --> 00:50:10,760
would you rather see the field? 
And for us, the calculus was we 

1106
00:50:10,760 --> 00:50:13,160
would rather be here, even if 
it's a little uncomfortable, 

1107
00:50:13,200 --> 00:50:17,440
because that's our role in this 
pluralistic, messy democracy we 

1108
00:50:17,440 --> 00:50:18,440
have. 
I mean, I agree. 

1109
00:50:18,440 --> 00:50:20,280
That there was sort of a 
misguided time where the tech 

1110
00:50:20,280 --> 00:50:23,160
industry said we shouldn't do, 
you know, Google didn't want to 

1111
00:50:23,160 --> 00:50:25,000
work with the government or, you
know, there was like, we're not 

1112
00:50:25,000 --> 00:50:26,200
work with the Department of 
Defense. 

1113
00:50:26,600 --> 00:50:30,680
We've moved to a point where 
it's patriotic to support the 

1114
00:50:30,680 --> 00:50:32,720
government. 
Yeah, but I but I think there's.

1115
00:50:32,720 --> 00:50:35,480
Nothing like nothing like 
multiple wars breaking out to 

1116
00:50:35,480 --> 00:50:37,680
kind of get Americans to like 
wake up and be like, oh, maybe 

1117
00:50:37,680 --> 00:50:40,760
we need maybe we need good 
capabilities and weapons. 

1118
00:50:40,760 --> 00:50:45,840
Like Anderol was like super 
unsexy off SPAC, not a sexy VC 

1119
00:50:45,840 --> 00:50:46,840
thing. 
And then all of a sudden a war 

1120
00:50:46,840 --> 00:50:48,640
breaks out in Ukraine that's 
becoming like a drone war. 

1121
00:50:48,640 --> 00:50:50,640
And everyone's like Anderol's 
amazing. 

1122
00:50:50,680 --> 00:50:52,080
But I've always thought 
Anderol's amazing. 

1123
00:50:52,080 --> 00:50:55,000
And I know all the founders and,
you know, but it was funny to 

1124
00:50:55,000 --> 00:50:57,400
kind of see them going from 
these like black sheep to now 

1125
00:50:57,400 --> 00:51:00,880
these darlings on the other side
of a war that kind of reminds 

1126
00:51:00,880 --> 00:51:03,920
you it's not the end of history.
Like the Ukraine war is a 

1127
00:51:03,920 --> 00:51:06,840
reminder that like, no, this is 
that we live in a dangerous 

1128
00:51:06,840 --> 00:51:08,560
world. 
But the argument that you're 

1129
00:51:08,560 --> 00:51:11,920
making that Palantir, you know, 
we're so it's so thoughtful 

1130
00:51:11,920 --> 00:51:16,040
about, you know, sort of civil 
rights or whatever, or like 

1131
00:51:16,240 --> 00:51:18,480
understanding the effect of its 
technology. 

1132
00:51:18,640 --> 00:51:21,640
The argument right now is that 
tech companies shouldn't be the 

1133
00:51:21,640 --> 00:51:24,080
ones deciding, and the 
government should have total, 

1134
00:51:24,240 --> 00:51:29,280
total control. 
Like that's the line from what 

1135
00:51:29,280 --> 00:51:31,760
heck, said. 
The Palantir seems to to sort of

1136
00:51:31,760 --> 00:51:33,840
say, whoa, we're not creating 
contracts that limit you. 

1137
00:51:35,440 --> 00:51:37,640
But they can just choose not to 
engage in a contract. 

1138
00:51:38,000 --> 00:51:39,960
There were, there were, there 
was work. 

1139
00:51:40,160 --> 00:51:41,800
I can't talk about it. 
There were things at Palantir 

1140
00:51:41,800 --> 00:51:44,680
that we just decided not to do, 
countries we decided not to work

1141
00:51:44,680 --> 00:51:48,880
with lucrative, lucrative deals 
where we sent teams out to go 

1142
00:51:50,000 --> 00:51:54,520
diligent something and came back
and said this is not an area we 

1143
00:51:54,520 --> 00:51:57,040
are not comfortable here. 
We don't think we can actually 

1144
00:51:57,120 --> 00:51:59,920
have our software to be deployed
in a way that we think is gonna 

1145
00:51:59,920 --> 00:52:03,000
preserve the things we want. 
We're just not gonna engage. 

1146
00:52:03,080 --> 00:52:05,560
I mean, that's an option. 
But Andrew Abbott had a contract

1147
00:52:05,560 --> 00:52:07,720
they liked and then the Defense 
Department. 

1148
00:52:08,160 --> 00:52:09,560
Yeah, I mean, I've read their 
stuff. 

1149
00:52:09,760 --> 00:52:12,920
I've read Emil Michael's 
interview with Empire Wires, 

1150
00:52:12,920 --> 00:52:18,000
Empire Wires, and I don't wanna.
The last thing I want to do is 

1151
00:52:18,040 --> 00:52:20,200
get in any of that. 
I'll just say this. 

1152
00:52:20,200 --> 00:52:23,320
Do you want to be spicy? 
It's just of the moment. 

1153
00:52:23,520 --> 00:52:26,760
I'm not trying to get. 
Are you neutral on it or are you

1154
00:52:26,800 --> 00:52:28,040
you? 
What is your you know you're 

1155
00:52:28,040 --> 00:52:29,840
supportive of? 
The department I, I, I was 

1156
00:52:29,840 --> 00:52:32,120
raised at pound tier and I, I 
part of the reason I was there 

1157
00:52:32,120 --> 00:52:34,400
and part of the reason I still 
am supportive of is I think our,

1158
00:52:34,680 --> 00:52:39,080
we, we, the West needs the best 
capabilities. 

1159
00:52:39,200 --> 00:52:41,960
And one of the things that 
defines the Western Western 

1160
00:52:41,960 --> 00:52:45,520
society and the Western alliance
is democracies and these 

1161
00:52:45,520 --> 00:52:48,440
republics we have and in the 
United States, this wonderful 

1162
00:52:48,440 --> 00:52:52,560
Republic we have that in every 
generation has felt broken in 

1163
00:52:52,560 --> 00:52:54,120
some way. 
I always think it's funny when 

1164
00:52:54,120 --> 00:52:55,440
people we've never been more 
divided. 

1165
00:52:55,720 --> 00:52:59,560
Bitch, we fought a civil war 
like, like, like we this, this 

1166
00:52:59,600 --> 00:53:02,840
just what this looks like and, 
and, and no one's ever going to 

1167
00:53:02,840 --> 00:53:04,840
be totally happy with the 
current state of it. 

1168
00:53:04,840 --> 00:53:06,840
And that is kind of just how 
these things work. 

1169
00:53:06,840 --> 00:53:11,080
And I, I don't say that to be 
like fatalistic or even like, Oh

1170
00:53:11,080 --> 00:53:13,160
well, just whatever the 
government use the software 

1171
00:53:13,160 --> 00:53:16,080
however you want. 
I just think it's like the, the,

1172
00:53:16,240 --> 00:53:22,480
the voters take the there's a 
saying I liked, which is people 

1173
00:53:22,480 --> 00:53:24,840
deserve to get what they voted 
for good and hard. 

1174
00:53:25,520 --> 00:53:27,960
And you know what? 
They're getting a good and hard 

1175
00:53:27,960 --> 00:53:28,400
right now. 
I. 

1176
00:53:28,400 --> 00:53:31,960
Just I just think it we're still
a liberal society where people 

1177
00:53:31,960 --> 00:53:35,160
participate or don't and like we
are anthropic is being bullied 

1178
00:53:35,160 --> 00:53:37,600
into participating. 
Like the government is using the

1179
00:53:37,600 --> 00:53:40,840
tools and you control whether 
you're supportive of them or 

1180
00:53:40,840 --> 00:53:43,560
not. 
You know, it's it my my issue is

1181
00:53:43,560 --> 00:53:47,800
not yes, the Department of War 
is in charge of making war and 

1182
00:53:47,800 --> 00:53:50,480
anthropics in charge of using 
their technology how they want, 

1183
00:53:50,480 --> 00:53:53,880
and my issue is them using every
lever they can to coerce 

1184
00:53:53,880 --> 00:53:56,320
anthropic to acting against this
their moral. 

1185
00:53:56,320 --> 00:54:00,520
Beliefs, I mean, this 
administration has has been not 

1186
00:54:00,520 --> 00:54:03,080
been shy about employing 
coercive techniques. 

1187
00:54:03,440 --> 00:54:05,080
Look at law firms. 
I mean, there's a lot of. 

1188
00:54:05,160 --> 00:54:06,920
And a lot of people want to 
extract away the current 

1189
00:54:06,920 --> 00:54:08,800
administration, like whenever 
we're having this argument, 

1190
00:54:08,800 --> 00:54:12,160
they're like, oh, the the 
executive, whoever they may be. 

1191
00:54:12,160 --> 00:54:13,920
And it's like it's executive 
with the black record. 

1192
00:54:13,920 --> 00:54:16,240
People had critiques of the last
administration in the way that 

1193
00:54:16,240 --> 00:54:19,840
they were acted coercively 
toward private enterprises and 

1194
00:54:19,840 --> 00:54:20,760
some sectors as well. 
This. 

1195
00:54:20,760 --> 00:54:23,120
Is by not inviting Tesla to 
Electro. 

1196
00:54:23,120 --> 00:54:25,040
These other examples people have
stuff on crypto. 

1197
00:54:25,040 --> 00:54:26,320
I mean, I, I'm just sure I'm 
I'm. 

1198
00:54:26,480 --> 00:54:28,280
I'm, I'm just saying I'm just, 
yeah, I'm just. 

1199
00:54:28,280 --> 00:54:32,200
Saying like you can point these,
this is not, this is not a novel

1200
00:54:32,200 --> 00:54:34,480
new like criticism of 
government. 

1201
00:54:35,920 --> 00:54:39,920
I, you were right, we live in a 
liberal democracy and I and I 

1202
00:54:41,800 --> 00:54:44,040
one way you could look at this 
as anthropic is getting bullied.

1203
00:54:44,040 --> 00:54:47,400
Another and something I will say
I admire is anthropic is saying 

1204
00:54:47,400 --> 00:54:50,200
we're patriotic Americans. 
We want our government to have a

1205
00:54:50,200 --> 00:54:52,160
great capability. 
We are proud of the product we 

1206
00:54:52,160 --> 00:54:54,200
make. 
We want it to be employed and we

1207
00:54:54,200 --> 00:54:56,200
just have some concerns and 
limitations on where it can be 

1208
00:54:56,200 --> 00:54:59,240
employed. 
That is a perfectly valid place 

1209
00:54:59,240 --> 00:55:01,080
to be. 
And the government, if you take 

1210
00:55:01,080 --> 00:55:04,400
them at face value, is saying 
we're we want to work with 

1211
00:55:04,400 --> 00:55:08,760
private enterprise, but we need 
to have the flexibility to go 

1212
00:55:08,760 --> 00:55:10,800
engage in the things we have to 
engage in to do the things we 

1213
00:55:10,800 --> 00:55:12,840
want to do. 
Emil Michael on that post was 

1214
00:55:12,840 --> 00:55:16,360
like, you know, we do a lot of 
stuff with guns, but if you're 

1215
00:55:16,360 --> 00:55:18,160
not comfortable with, I'm 
paraphrasing, but if you're not 

1216
00:55:18,200 --> 00:55:20,480
comfortable with that, maybe you
can't work with us. 

1217
00:55:20,480 --> 00:55:22,640
And like, I do think that's one 
of the things you kind of have 

1218
00:55:22,640 --> 00:55:26,480
to stare into like, again, going
back to the time of Palantir, 

1219
00:55:26,480 --> 00:55:28,680
like there's things we did and 
worked on that you kind of look 

1220
00:55:28,680 --> 00:55:32,480
at and you're like, not because 
it's like morally repugnant, but

1221
00:55:32,480 --> 00:55:36,560
it's like, does any you know, 
no, I would certainly never 

1222
00:55:36,560 --> 00:55:39,440
stand up and like celebrate like
people dying. 

1223
00:55:39,680 --> 00:55:41,640
Like even if there are 
adversaries, there's something 

1224
00:55:41,640 --> 00:55:43,320
there's just, you know, people 
kind of look at that and it's 

1225
00:55:43,320 --> 00:55:45,640
like you can the the reluctant 
warrior, right? 

1226
00:55:45,640 --> 00:55:51,520
It's like the and to engage in 
these areas is to have to engage

1227
00:55:51,520 --> 00:55:56,800
on the the reality of this, the 
Gray areas, the the grizzly on 

1228
00:55:56,800 --> 00:55:59,520
the ground way that the sausage 
is kind of made. 

1229
00:56:00,080 --> 00:56:03,000
And I think you can try to 
abstract that away, but it's 

1230
00:56:03,000 --> 00:56:04,600
it's. 
I just think Ethereopia picked 

1231
00:56:04,600 --> 00:56:08,600
this fight at a very savvy time.
I mean, we just went to war with

1232
00:56:08,600 --> 00:56:11,440
Iran. 
We bombed a school, you know 

1233
00:56:11,520 --> 00:56:13,880
like no all in they have no plan
like. 

1234
00:56:13,960 --> 00:56:16,360
It was all in Claude's plan. 
They were about to be wrapped 

1235
00:56:16,360 --> 00:56:19,320
into this whole thing like, I 
don't know, I I just think that 

1236
00:56:19,320 --> 00:56:21,200
some of us as if Claude. 
Planned it because. 

1237
00:56:21,200 --> 00:56:23,760
People were deferring to our 
anyway. 

1238
00:56:24,560 --> 00:56:27,920
I don't know. 
I, I, I'm not trying to get 

1239
00:56:28,000 --> 00:56:31,200
overly involved. 
All I'll say is I have a lot of 

1240
00:56:31,200 --> 00:56:33,040
optimism and hope this gets 
worked out. 

1241
00:56:33,320 --> 00:56:36,360
And I have a lot of optimism and
hope for how AI can just improve

1242
00:56:36,360 --> 00:56:38,280
the way our government works and
improve the way our military 

1243
00:56:38,280 --> 00:56:40,640
works when we need to unsheath 
it. 

1244
00:56:41,240 --> 00:56:48,320
And I think that it is our job 
as citizens to be engaged, to 

1245
00:56:48,320 --> 00:56:52,320
vote, to lobby our 
representatives, to make sure 

1246
00:56:52,320 --> 00:56:55,360
that if there are limitations, 
we want to add around that, that

1247
00:56:55,360 --> 00:56:57,120
those are done. 
And I think we're going to see 

1248
00:56:57,120 --> 00:57:00,080
that play out in the Democratic 
cycles ahead, as we always have.

1249
00:57:00,440 --> 00:57:03,400
That's how this process works, 
and we will watch it work. 

1250
00:57:03,400 --> 00:57:06,240
Yeah, that's my take. 
The we could. 

1251
00:57:06,640 --> 00:57:08,120
I want to move on to another 
topic. 

1252
00:57:08,200 --> 00:57:11,760
I mean, our last topic before I 
let you go, just raising money 

1253
00:57:11,760 --> 00:57:13,840
from venture capitalists. 
I feel like I have a lot of VCs 

1254
00:57:13,840 --> 00:57:16,760
on on the show and, you know, 
they tell their story about how 

1255
00:57:16,760 --> 00:57:19,640
things work. 
As a founder, I'm curious like 

1256
00:57:19,640 --> 00:57:23,600
what you really look for in VCs 
or who you think's doing it well

1257
00:57:24,000 --> 00:57:28,360
right now. 
One thing I try to do is I when 

1258
00:57:28,360 --> 00:57:29,920
I talked. 
When I do like rounds of VC 

1259
00:57:29,920 --> 00:57:33,000
catch UPS, either current 
investors or perspective ones, I

1260
00:57:33,120 --> 00:57:35,800
try to have the same 
conversation each time, like 

1261
00:57:35,800 --> 00:57:38,240
pick a topic. 
It's very interesting kind of 

1262
00:57:38,240 --> 00:57:40,920
doing this side by side and not 
like it's not one-dimensional 

1263
00:57:40,920 --> 00:57:43,280
like 1 is better or worse, just 
like a lot of different 

1264
00:57:43,280 --> 00:57:45,240
dimensions. 
And one of the things I feel 

1265
00:57:45,240 --> 00:57:47,280
like I've I've come to really 
look for is like first 

1266
00:57:47,280 --> 00:57:48,640
principles understanding of 
things. 

1267
00:57:48,640 --> 00:57:51,920
So like we were talking about 
pricing and so about pricing 

1268
00:57:51,920 --> 00:57:56,480
like the, the kind of like thin 
VC version is like kind of 

1269
00:57:56,480 --> 00:57:59,560
regurgitating A blog post and 
sort of while these other people

1270
00:57:59,560 --> 00:58:02,080
are doing this and these guys 
are doing this and here's what 

1271
00:58:02,080 --> 00:58:04,480
margin they have in all this. 
I'm always trying to figure out 

1272
00:58:04,480 --> 00:58:07,600
like the first principles 
version of it of like, if we 

1273
00:58:07,600 --> 00:58:10,800
really strip it back and 
understand the technology and 

1274
00:58:10,800 --> 00:58:13,600
understand our customers, what 
do they want? 

1275
00:58:13,600 --> 00:58:17,160
And you can kind of tell when 
AVC has been like really 

1276
00:58:17,160 --> 00:58:19,360
involved and very thoughtful 
with one of their portfolio 

1277
00:58:19,360 --> 00:58:22,040
companies where they can say it.
They're like, oh, well, at this 

1278
00:58:22,040 --> 00:58:24,240
company, the way we looked at it
is this. 

1279
00:58:24,440 --> 00:58:26,920
And what we found is this, and 
we had this one customer told us

1280
00:58:26,920 --> 00:58:28,240
this and that made us think 
about this. 

1281
00:58:28,240 --> 00:58:32,400
And you know, like, like they 
can really like unpack it and 

1282
00:58:32,400 --> 00:58:35,400
it's very different from like 
sort of the blog post version 

1283
00:58:35,400 --> 00:58:37,160
synthesis. 
So that's something I feel like 

1284
00:58:37,160 --> 00:58:40,880
I, I really, really look for and
someone who's like thinking 

1285
00:58:40,880 --> 00:58:44,360
about things clearly and with 
fresh eyes and people, you know,

1286
00:58:44,360 --> 00:58:49,240
there's like a sort of criticism
of VCs like the herd animals or 

1287
00:58:49,240 --> 00:58:50,840
whatever. 
And there is a lot of that look.

1288
00:58:51,440 --> 00:58:54,640
But I'm always interested when I
when I talked to someone who's 

1289
00:58:54,640 --> 00:58:58,760
got like a really novel insider 
opinion or a contrarian take cuz

1290
00:58:58,760 --> 00:59:01,680
I at least I know I'm getting 
like fresh thinking it is. 

1291
00:59:02,000 --> 00:59:05,200
I feel like I used to roll my 
eyes at first principles 

1292
00:59:05,200 --> 00:59:07,920
thinking, I think now that I 
have a business, I mean, you 

1293
00:59:07,920 --> 00:59:10,320
know, media is its own sort of 
animal. 

1294
00:59:10,600 --> 00:59:13,200
But there are things where it's 
like if you apply generic 

1295
00:59:13,200 --> 00:59:17,360
principles of like well run 
media companies, some I are 

1296
00:59:17,360 --> 00:59:20,000
lessons I should definitely 
learn and some you'd say, oh, 

1297
00:59:20,000 --> 00:59:24,200
you really don't understand some
of the core things that make my 

1298
00:59:24,200 --> 00:59:26,520
business work. 
And you really do need somebody 

1299
00:59:26,520 --> 00:59:30,000
who has like empathy for like 
what is working about your 

1300
00:59:30,000 --> 00:59:32,720
business and what is sort of 
like the core sort of non 

1301
00:59:32,720 --> 00:59:34,400
negotiable. 
And if you have someone just 

1302
00:59:34,400 --> 00:59:39,080
sort of sloppily applying like 
just like heuristics without 

1303
00:59:39,080 --> 00:59:42,160
understanding like what's really
working it can, it could send 

1304
00:59:42,200 --> 00:59:44,000
you on a total. 
Totally. 

1305
00:59:44,080 --> 00:59:46,440
I do a lot of Angel investing. 
I love it. 

1306
00:59:46,440 --> 00:59:49,120
It's like a great, I'm busy with
my day job, but it's actually 

1307
00:59:49,120 --> 00:59:51,600
like a great kind of like mental
stimulus that makes me think 

1308
00:59:51,600 --> 00:59:53,840
more about hex and I'm I try to 
be really careful. 

1309
00:59:53,840 --> 00:59:56,240
Like if you're a founder coming 
to me asking for advice, you 

1310
00:59:56,240 --> 00:59:58,240
have to sit through my 5 minute 
like disclaimer this. 

1311
00:59:58,240 --> 01:00:00,120
Is why you shouldn't trust 
anyone else you are in. 

1312
01:00:00,400 --> 01:00:03,440
It in a one. 
This is like, I'm probably wrong

1313
01:00:03,440 --> 01:00:06,600
taking the greatest stop because
I, I just, I like I and what I 

1314
01:00:06,600 --> 01:00:10,680
try to do as best I can is tell 
people, I will tell you what we 

1315
01:00:10,680 --> 01:00:12,880
did and why I think it worked or
didn't work. 

1316
01:00:13,080 --> 01:00:15,520
I will try to unpack from first 
principles the facts in the 

1317
01:00:15,520 --> 01:00:18,080
ground, what we've seen, the 
data to back it up. 

1318
01:00:18,360 --> 01:00:20,720
And then you can draw a 
conclusion on whether those like

1319
01:00:21,160 --> 01:00:25,680
ground facts, how well those map
to you 'cause that I think is 

1320
01:00:25,680 --> 01:00:27,520
the thing you're trying to do. 
And I find this experience 

1321
01:00:27,520 --> 01:00:28,960
myself. 
I'll go talk to founders and get

1322
01:00:28,960 --> 01:00:31,840
advice, talk to three really 
smart founders and get 5 

1323
01:00:31,840 --> 01:00:34,400
different opinions. 
And it's, it's like what? 

1324
01:00:34,400 --> 01:00:37,680
They're all really smart. 
Like Dylan at Figma said this 

1325
01:00:38,240 --> 01:00:41,960
and Kazar, an applied intuition 
said this and you know, I'm 

1326
01:00:41,960 --> 01:00:43,920
like, Oh God, that there are 
opposite things. 

1327
01:00:43,920 --> 01:00:45,600
What do you do? 
And it's like, well, you did you

1328
01:00:45,600 --> 01:00:50,080
really understand the like 
grounding thing and, and the 

1329
01:00:50,080 --> 01:00:53,320
path dependency. 
And it's the other part of this 

1330
01:00:53,320 --> 01:00:56,480
job is like, it's a lot of luck 
and it's a lot of circumstance. 

1331
01:00:56,480 --> 01:00:59,280
And you know, you ask, how did 
you find that great executive? 

1332
01:00:59,280 --> 01:01:01,960
Oh, well, I did the search like 
this, but like, also like 

1333
01:01:01,960 --> 01:01:06,200
someone happened to be available
on the market and you know, 

1334
01:01:06,200 --> 01:01:09,600
it's, it's, it's, it's always 
like the survivorship bias thing

1335
01:01:09,600 --> 01:01:13,040
too of like, well, this worked 
for this person, therefore it'll

1336
01:01:13,040 --> 01:01:14,640
work for me. 
Or the failureship bias thing 

1337
01:01:14,640 --> 01:01:17,480
that you also hear from a lot of
VCs, which is, well, this other 

1338
01:01:17,480 --> 01:01:20,040
company tried to do that and it 
didn't work, Therefore it won't 

1339
01:01:20,040 --> 01:01:21,600
work for you. 
And So what was the first 

1340
01:01:21,600 --> 01:01:23,480
principle of why it did or 
didn't work? 

1341
01:01:24,280 --> 01:01:25,880
And can you really understand 
that? 

1342
01:01:26,000 --> 01:01:30,240
That's like a a thing I'm always
trying to grasp for as best I 

1343
01:01:30,240 --> 01:01:32,400
can and usually failing, but 
sometimes get it ready. 

1344
01:01:33,000 --> 01:01:34,440
Gary, thank you for coming on 
the show. 

1345
01:01:34,480 --> 01:01:35,880
Thank you, this is fun. 
Great. 

1346
01:01:36,080 --> 01:01:38,800
That's our episode and thanks 
for sticking around to the end. 

1347
01:01:38,800 --> 01:01:41,680
Please, if you've made it this 
far, you've got a like comment, 

1348
01:01:41,680 --> 01:01:44,160
subscribe. 
Excited to grow the channel? 

1349
01:01:44,160 --> 01:01:47,680
And of course, you can find our 
writing and reporting on sharps 

1350
01:01:47,680 --> 01:01:51,200
and venture capital at 
newcomer.co. 

1351
01:01:51,680 --> 01:01:53,600
We also host events. 
You can check out what we're 

1352
01:01:53,600 --> 01:01:57,040
doing at Newcomer dot events, 
share their podcasts, help us 

1353
01:01:57,320 --> 01:02:00,800
get distribution, support the 
channel, comment support, like 

1354
01:02:00,800 --> 01:02:02,320
comment, subscribe. 
You know, you know the deal. 

1355
01:02:03,320 --> 01:02:04,840
Thanks. 
Thanks for being on the journey 

1356
01:02:04,840 --> 01:02:06,120
with us. 
All right, see you next week.

