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Welcome to Studying Law Around 
the World. 

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I'm Claudio Claus. 
In each episode, I talk with 

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lawyers, law students, and 
professors from different parts 

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of the world to talk about legal
education, careers, and what the

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profession looks like in real 
life. 

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We talk about the hard parts, 
the surprises, and the decisions

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that shaped their paths. 
Whether you're planning to study

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abroad, thinking about working 
in another legal system, or just

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curious about how law works 
around the world, this podcast 

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is for you. 
Hello, everybody. 

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Welcome to another episode of 
Studying Law Around the World. 

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Today, I have the opportunity to
speak with Felicia Harris Hoss. 

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She has 28 years of complex 
civil and commercial litigation,

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negotiation, mediation, and 
arbitration experience. 

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She has been recognized for many
years and Best Lawyers in 

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America for both her commercial 
litigation and mediation 

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practices. 
And I'm very happy to be hosting

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her today in the podcast. 
Thank you so much for making the

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time to be here for Alicia. 
Oh, I'm delighted to be here. 

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Thanks for having me. 
I really appreciate it. 

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And for listeners who might not 
know you, yeah, I I'd love for 

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you to introduce yourself and 
share a little bit about your 

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path and and your practice. 
Oh, absolutely. 

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Well, thank you for the 
introduction, Claudio, very, 

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very kind of you. 
And so I am now a full time 

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independent mediator and 
arbitrator. 

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I'm, I'm based out of Houston, 
TX. 

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Prior to pivoting my practice 
out of the courtroom and into 

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the conference room, I like to 
say I spent the 1st 2 plus 

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decades of my career trying and 
litigating complex commercial 

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disputes for publicly traded, 
privately held companies and 

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their executives and a range of 
industries like energy, 

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healthcare, financial services, 
transportation, maritime, it 

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goes across the board. 
And in addition to that, I also 

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served in the public roles, 
elected to one of our local city

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councils. 
And so I had a lot of experience

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working with construction 
companies and developers and 

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engineers, and we called 
municipal utility districts, the

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development of housing complexes
and those sorts of things. 

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So I've had a very diverse 
background. 

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And, and around 2020, I was 
pivoting, I pivoted my practice 

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out of the courtroom into the 
conference room during the COVID

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era. 
Quite frankly, it was a period 

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of time when I'm used to be that
when someone would come into my 

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office with a problem, a legal 
problem, we would have a 

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conversation about expectations.
And one of those was always the 

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question presented, how long to 
wait till we get to trial? 

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How long until we get a 
resolution, how long until we 

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get in front of a jury? 
And that typically was responded

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by with this, you know, maybe a 
year or year and a half, we'll 

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get our first trial setting. 
We might have to get that bump 

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because, you know, we in Texas 
to a system whereby and there 

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will be many cases set for trial
on the same day. 

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So maybe in a couple years we'll
get to the courthouse on the 

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during the COVID era when the 
courts essentially shut down for

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a period of time and cases and 
and backlogs grew, that pivoted 

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to about three to five years for
your first trial setting and 

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sometimes even longer. 
And if you didn't get refund 

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your first trial setting, then 
you certainly were going to be 

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in the system for a lot longer 
period of time. 

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And all that obviously amounts 
to a lot of money, a lot of 

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stress, a lot of uncertainty, 
broken relationships and a lot 

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of things that people don't want
in their life. 

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And so I felt like having worked
with some really tremendous 

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mediators as an advocate, that 
I'd like to take my experience 

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and push it to the neutrals 
arena and see if I might be more

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effective in helping party 
resolve their conflicts there. 

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Very, very interesting. 
I don't think I had heard the, 

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the term neutrals before. 
So I'd love for you to tell us a

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little bit more about, you know,
this ecosystem of, of 

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arbitration, mediation, of being
a neutral. 

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I understand that you've took 
all these years in your career 

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preparing for trial, even though
not every case got there. 

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And, and I wanted to hear a 
little more about, you know, how

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early dispute resolution really 
played a role. 

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Great question. 
Well, a neutral, So what I 

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represented clients in the 
courthouse or in an arbitration,

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you know, as an advocate, I took
a position, I advocated for 

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their success, for their win, 
whatever that might be. 

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In her role as a neutral, as a 
mediator, for example, I use 

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that first. 
You know, my job is to listen 

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very closely and help the 
parties understand their 

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conflict as best they can and to
help them negotiate a 

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resolution. 
In that role, although I am a 

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lawyer, I don't, I'm not a 
lawyer in that role. 

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My role is really as a 
facilitator and I don't have any

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control over the outcome. 
My, my sole mission as a 

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mediator is to stay neutral, to 
stay impartial, to stay 

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independent, to help the parties
think through their own 

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resolution and to have what we 
call party autonomy, control 

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over how the, the dispute 
resolves. 

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In fact, I, in my opening 
presentations to parties, 

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especially those who have never 
been through mediation, I 

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highlight what I call the 4C's 
of mediation, which is 

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confidentiality, something you 
don't get at the courthouse 

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control something else you don't
get at the courthouse. 

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I'd like to summarize or 
analogize that this way. 

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You know, with the courthouse, 
the judge or the jury are in 

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control. 
They get to make a lot of 

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decisions about some very 
important matters that are going

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to impact you and not them, but 
they are in complete control of 

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the courthouse. 
Here in this mediation process, 

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the parties are in control. 
They get to make all of the 

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decisions. 
And if they decide to resolve 

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the cake on terms that are 
appropriate for that, that's 

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their call. 
If they choose not to resolve 

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the case on free to them that 
too. 

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And if the case doesn't get 
resolved and the constantly 

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trying that out to some 
strangers, can you hear that in 

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the back? 
Can you hear the? 

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Can you hear anything in the 
background? 

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Out the noise, but it it did 
blend your voice a little bit, 

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but I think it was good enough 
where we could understand 

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everything you just said. 
So now where it's like cut, cut 

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the. 
Alright, so let me finish what I

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was saying about the neutral 
thing. 

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So when when parties are in, in 
mediation, addition, in addition

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to having control over the 
outcome, right, they also have 

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creative outcomes that they 
wouldn't have at the courthouse.

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So this is the third C right? 
At the courthouse, the judge or 

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even an arbitrator, they are 
very limited in what kind of 

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remedies they can apply to the 
law and the facts of the case, 

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right? 
Most of the time it's money. 

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Most of the time a party wants 
to either be paid money or not 

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to pay money. 
But sometimes it's injunctive 

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relief or it's a declaration or 
things of those of those sorts. 

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In mediation, a lot of times the
resolution pivots and gets done 

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on something completely 
unrelated to money. 

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And of course, the mediator 
can't make a declaration. 

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It turns on a business deal 
being modified or a payment plan

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being available or an apology 
being given from one partner to 

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another partner or things that 
are not intuitive to the court 

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system, the things that are 
important to the parties. 

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And so that creative aspect 
makes mediation something very 

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helpful and something that a 
neutral can provide because a 

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neutral can sometimes help you 
think up those things after you 

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spent time with your lawyer 
talking about what are my 

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chances of the courthouse 
neutral might go? 

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Besides what you can at the 
courthouse, what else is 

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important to you? 
Why are we in this conflict this

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long? 
What do we need to resolve? 

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And then last is certainty 
right? 

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Even if you win a trial, we all 
know there's always the chance 

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for appeal. 
And so even if you were in 

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trial, you could still, at least
in our system in Texas, spend 

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another two or three years 
waiting for the outcome to be 

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resolved. 
And so add that on to the 

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extended period of time already 
and being a neutral going to to 

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mediation, working with someone 
to help you stay in control 

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really provides value that you 
can't get anywhere else. 

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And so an arbitration for those 
who may not be familiar with 

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arbitration is is essentially 
serving like a private judge. 

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I'm an arbitrator and a case 
between parties. 

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A very similar but very 
truncated in most instances try 

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to be cost effective process is 
applied. 

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The parties have more control 
over the kind of information 

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exchanges they're going to have.
They don't go to the default of 

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the Rules of Civil Procedure at 
the federal level or at the 

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state level or wherever they 
are. 

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They have the ability to shape 
that with the help of the 

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arbitrator and then have a full 
hearing with testimony and an 

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award issued, which then can be 
confirmed and turned into a 

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judgment under which the parties
can take to the courthouse and 

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then in Texas to the sheriff to 
have executing upon. 

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Very, very interesting and, and 
very interesting as a, as a 

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career path as well as we as we 
go through the podcast today, I 

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will ask a few more questions on
that. 

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I also wanted you to ask a 
little more on the topic of how 

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this plays a role and what early
resolution means. 

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I've read that you played the 
role in working behind the ABA 

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resolution 500, which has to do 
with, with the profession 

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formally supporting early 
mediation. 

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And I wanted to ask you a little
more about this process. 

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I about, you know, the 
importance of early mediation as

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well. 
I think I understand that the US

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and I believe that Canada is not
too different in that sense, is 

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looking into going for early 
mediations or, or looking into, 

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you know, looking at these 
possibilities before really 

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going into the court system and 
and having all the problems that

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you just outlined. 
Well, yes, the American Bar 

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Association just to set the 
stage for kind of what happened 

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in February of 2024. 
I was a part of the team at was 

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the American Bar Association 
section of dispute resolution. 

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I was Co chair of the early 
dispute resolution committee at 

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the time. 
We went and made a presentation 

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to the House of delegates if 
they're mid year meeting and 

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resolution 500, which was 
resolution for early mediation 

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and it reads resolved that the 
American Bar Association urges 

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lawyers and all interested 
parties to increase the informed

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and voluntary use of early 
dispute resolution, which is 

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party directed non adjudicative 
approaches to resolve disputes 

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in a time efficient and cost 
effective manner. 

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And that includes, but it 
doesn't limit itself to direct 

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negotiation, mediation, ombuds 
work and so on. 

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And so this resolution, those 
spearheaded by myself and my 

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colleagues on the EDR committee 
and supported Co sponsored by 

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two other sections of the 
American Bar Association, the 

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Section of State and Local 
Government and the Senior 

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Lawyers Division. 
In addition to that, it was 

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supported by the ABA Business 
Law Section, the ABA Section of 

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Labour and Employment Law, the 
ABA Young Lawyers Division and 

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Division that your colleagues 
may be very interested in, and 

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the ABA Section of Government 
and Public Sectors Lawyers. 

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And the process for getting the 
resolution to the House was 

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about a two year process whereby
we had to write a report and 

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present the report to our 
section and have it approved and

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supported. 
And then we we went to other 

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sections like the sections I 
just listed and talked with 

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their leadership, presented it 
to them. 

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And that feedback, took that 
feedback in, modified to report,

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modified the language of their 
resolution work collaboratively 

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with other sections of the 
American Bar Association to 

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present it to the House of 
Delegates. 

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And part of your question is, 
is, you know, what's, what's the

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significance of that? 
The significance of that is 

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this, the American Bar 
Association has obviously 

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membership across the country 
and even in Canada, there it is.

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Now when they adopt A resolution
like this, it becomes the policy

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of the American Bar Association.
So the American Bar Association 

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now has a policy of encouraging 
lawyers to increase their use of

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informed and voluntary early 
dispute resolution. 

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In other words, think about 
putting your clients in a 

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position to take advantage of 
those 4C's earlier in the life 

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cycle of a lawsuit. 
And this is significant in the 

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sense that for years and years 
and years, a lot of ports were 

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having to order parties to go to
mediation, but they wouldn't go 

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voluntarily, right? 
And who knows why that is, but 

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there are lots of seal clear 
articles and journal articles 

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that have studies behind them 
that suggest that a lot of the 

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decision about when and if and 
where to go to mediation is made

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00:12:37,130 --> 00:12:40,350
or based upon the advice that 
lawyers provide to their 

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clients, the advocates provide 
to their clients. 

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And so the part of the value I 
believe in the resolution is it 

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sort of says it's OK lawyers to 
go to mediation early. 

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In fact, we urge it. 
And there are a lot of good 

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reasons for it or are 
essentially 3 objections to it, 

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which I'm happy to just briefly 
talk about if you'd like. 

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But a lot of good reasons for it
is it helps the courts manage 

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their documents better. 
It helps party stay in control 

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and it by those two things being
byproducts of it, it allows the 

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courts to not have to address a 
lot of cases hopefully, and that

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clears the docket so that more 
cases can be tried in the 

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future. 
We know that about 1% or less of

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all cases that are ever filed at
the courthouse going to trial. 

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So, you know, we know some get 
resolved through dispositive 

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motions, but most of the cases 
that go to the courthouse are 

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going to resolve through some 
sort of a settlement, whether 

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it's direct negotiation or 
mediation. 

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And so, you know, spending the 
time and the resources, that 

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00:13:42,000 --> 00:13:46,570
money to go through a discovery 
process to turn over every stone

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00:13:46,620 --> 00:13:50,410
for a trial, which may never 
happen seems a little bit 

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00:13:50,480 --> 00:13:52,420
backwards. 
It seems like you would want to 

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find out as much about the case 
early on and open the dialogue 

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to see if you might be able to 
resolve it before those 

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00:13:58,630 --> 00:14:02,070
resources, those emotions that 
time is is invested. 

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00:14:02,080 --> 00:14:05,120
And So what this does, this 
resolution is, is sort of says, 

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you know, it's not, it's not a 
novelty anymore. 

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00:14:07,700 --> 00:14:09,410
This is something we should be 
thinking about. 

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00:14:09,420 --> 00:14:11,470
And I was thrilled to be a part 
of it. 

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00:14:12,170 --> 00:14:15,410
Fantastic. 
I love that you brought right in

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00:14:15,420 --> 00:14:17,860
the beginning of a very 
interesting subject, bringing up

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00:14:17,870 --> 00:14:22,130
how carrying on litigation for a
long time really can, can be 

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00:14:22,200 --> 00:14:25,620
detrimental for a lot of things.
But, but I, I really enjoyed 

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00:14:25,630 --> 00:14:28,550
that you mentioned it 
specifically relationships. 

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00:14:28,560 --> 00:14:31,870
And thinking about that. 
I, I think that one of the 

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points that I have read on your 
website and, and all of that 

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00:14:35,020 --> 00:14:37,980
talked a little bit about 
employment disputes, how much 

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00:14:37,990 --> 00:14:40,690
those can affect, you know, 
morale, trust, reputation, and 

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00:14:40,700 --> 00:14:43,390
all of that. 
And, and I'm curious to hear a 

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00:14:43,400 --> 00:14:46,170
little bit about, you know, how 
does that work in that setting 

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00:14:46,180 --> 00:14:50,850
and help to, you know, in a way 
protect the, the workplace 

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00:14:50,860 --> 00:14:53,480
culture, trust and, and 
relationships after all. 

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00:14:54,550 --> 00:14:58,460
Now, and employment disputes are
very unique in the sense that, 

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00:14:58,510 --> 00:15:01,540
you know, our relationships to 
our careers sometimes define who

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00:15:01,550 --> 00:15:04,320
we are rightfully, wrongfully or
indifferently. 

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And so people who are involved 
in employment disputes, they, 

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00:15:07,770 --> 00:15:09,850
they, they're not looking for 
conflict. 

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00:15:09,860 --> 00:15:11,700
They really want resolution, 
right? 

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00:15:11,710 --> 00:15:16,280
And from the employees 
perspective, the, the dispute is

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00:15:16,290 --> 00:15:19,940
really usually over 
relationships, right? 

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00:15:19,950 --> 00:15:23,200
I've been discriminated against,
I've been harassed or whatever, 

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00:15:23,210 --> 00:15:26,080
or, or even been injured on the 
job, right? 

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00:15:26,310 --> 00:15:31,890
And it's that relationship about
that drives the conflict in most

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00:15:31,900 --> 00:15:35,240
instances. 
And so from their perspective, 

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00:15:35,430 --> 00:15:39,820
if you had to wait two or three 
or four or five years to go all 

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00:15:39,830 --> 00:15:42,650
the way through a court system 
before you got your day in 

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00:15:42,660 --> 00:15:45,310
court, which you do, if you go 
through the litigation process, 

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00:15:45,320 --> 00:15:48,340
in most instances, you know, 
you've already moved on to 

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00:15:48,350 --> 00:15:50,400
another job. 
You may have already moved on to

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00:15:50,410 --> 00:15:53,550
another career, or you may have 
moved out of the state. 

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00:15:53,560 --> 00:15:56,270
You know, there's a lot of 
decisions that are going to be 

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00:15:56,280 --> 00:16:01,010
made in that time period that 
impact your career that might be

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00:16:01,060 --> 00:16:04,410
paused or affected by a 
prolonged dispute. 

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00:16:04,460 --> 00:16:07,750
And so from the employees 
perspective, an early mediation 

295
00:16:07,760 --> 00:16:11,500
provides them an opportunity to 
have their day in court, so to 

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00:16:11,510 --> 00:16:14,750
speak, right? 
You, you have the opportunity to

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00:16:14,760 --> 00:16:18,950
speak confidentially to a 
neutral and to the other side 

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00:16:19,000 --> 00:16:23,820
and say, This is why I'm upset. 
This is what I think from my 

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00:16:23,830 --> 00:16:27,720
perspective, you did wrong and 
this is what I hope to achieve 

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00:16:27,730 --> 00:16:29,660
through the process of 
resolution. 

301
00:16:29,730 --> 00:16:33,820
From the employers perspective, 
an early mediation gives them a 

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00:16:33,830 --> 00:16:38,940
chance to set a culture that we 
we really value all of our 

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00:16:38,950 --> 00:16:42,600
employees. 
And if we have made a mistake or

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00:16:42,610 --> 00:16:45,840
if there is something that we 
could improve upon, this is our 

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00:16:45,850 --> 00:16:50,120
opportunity to do it. 
And so the timing allows the 

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00:16:50,130 --> 00:16:55,600
employer to potentially fix 
something before it gets perhaps

307
00:16:55,610 --> 00:17:00,100
broken more or misunderstood by 
the other employees who see this

308
00:17:00,110 --> 00:17:03,100
going on and are wondering, what
are they doing there with Jim 

309
00:17:03,110 --> 00:17:06,650
Bob, right, or Sally Sue? 
How are they treating them in 

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00:17:06,660 --> 00:17:09,760
this relationship? 
So it helps the employer, you 

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00:17:09,770 --> 00:17:11,599
know, improve upon their own 
workforce. 

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00:17:11,609 --> 00:17:14,819
And in many instances, and 
that's just one example, because

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00:17:14,829 --> 00:17:18,960
we know that there are class 
action employment disputes too. 

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00:17:18,970 --> 00:17:22,579
And, and those are a different 
animal to speak about. 

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00:17:22,730 --> 00:17:26,420
But let's just say this, you 
know, employees know they have 

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00:17:26,430 --> 00:17:29,380
friends that they work with. 
And if they end up suing the 

317
00:17:29,390 --> 00:17:31,950
company or they end up feeling 
they've been wrong, they're 

318
00:17:31,960 --> 00:17:35,260
going to talk to their friends. 
And so if you can help build A 

319
00:17:35,270 --> 00:17:39,220
level of trust behind that, 
that's that's very beneficial to

320
00:17:39,230 --> 00:17:41,020
both the employer and the 
employee. 

321
00:17:42,520 --> 00:17:45,630
So, yeah, I think employment law
is one of those areas of law 

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00:17:45,640 --> 00:17:49,640
where almost any case, there are
some exceptions, but almost 

323
00:17:49,650 --> 00:17:53,700
every case in early dialogue 
with a neutral, in a 

324
00:17:53,710 --> 00:17:57,640
confidential setting in which 
everyone is able to be heard and

325
00:17:57,650 --> 00:18:01,840
is tremendously valuable. 
And there are many cases, I have

326
00:18:01,850 --> 00:18:06,040
to say, when an early mediation 
is not going to be useful. 

327
00:18:06,050 --> 00:18:09,830
And in those instances, you 
know, you don't want to spend 

328
00:18:09,840 --> 00:18:12,260
the time and resources. 
And it may be that, you know, 

329
00:18:12,270 --> 00:18:15,470
it's a case that the company 
just needs a legal decision on 

330
00:18:15,480 --> 00:18:18,720
because it's something that in 
the marketplace, it's unsettled 

331
00:18:18,730 --> 00:18:21,080
and the marketplace needs to be 
clear on it. 

332
00:18:21,090 --> 00:18:24,300
Most cases are not that. 
And so you know you have to 

333
00:18:24,350 --> 00:18:26,980
choose which path is best for 
your client. 

334
00:18:27,450 --> 00:18:30,730
Very, very interesting. 
I appreciate that you brought up

335
00:18:30,740 --> 00:18:35,050
this point of having to see what
is best for the client and all 

336
00:18:35,060 --> 00:18:37,530
of that. 
And something that as I was 

337
00:18:37,540 --> 00:18:40,710
preparing for the podcast today,
I was thinking about, you know, 

338
00:18:40,790 --> 00:18:44,890
the, the litigation strategies 
and, and also principled 

339
00:18:44,900 --> 00:18:47,390
negotiation and all these 
different points that that 

340
00:18:47,400 --> 00:18:50,900
correlate. 
And I can imagine that some 

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00:18:50,910 --> 00:18:54,960
lawyers might worry that moving 
too early can also mean losing 

342
00:18:54,970 --> 00:18:57,400
leverage. 
So it's interesting. 

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00:18:57,410 --> 00:19:00,700
So there is some circumstances 
where where, you know, an early 

344
00:19:00,710 --> 00:19:04,170
structure could actually help, 
but but some other ones where 

345
00:19:04,180 --> 00:19:07,580
that might be detriment, 
detrimental to the to the cause 

346
00:19:07,590 --> 00:19:09,940
or to, you know, the decision 
making that's going on. 

347
00:19:10,150 --> 00:19:13,100
So I find that very, very 
interesting. 

348
00:19:13,150 --> 00:19:16,900
As we go towards the end of 
today's episode, Felicia, some 

349
00:19:16,910 --> 00:19:20,100
of my audience here really is 
early career professionals. 

350
00:19:20,330 --> 00:19:23,860
I love that the podcast also 
gives me an opportunity to ask 

351
00:19:23,870 --> 00:19:28,440
people what like what wonderful 
roles you can create and, and 

352
00:19:28,450 --> 00:19:31,360
what a career you can make. 
We have a law degree. 

353
00:19:31,370 --> 00:19:35,000
We spoke briefly before about, 
you know, how being a mediator 

354
00:19:35,070 --> 00:19:38,160
is something that often is 
pursued by more senior 

355
00:19:38,170 --> 00:19:41,050
professionals because really you
have that experience. 

356
00:19:41,060 --> 00:19:44,390
You have, you know, seeing all 
the points throughout different 

357
00:19:44,400 --> 00:19:47,470
lenses and all of that. 
But I'd love for you to to tell 

358
00:19:47,480 --> 00:19:50,550
us a little more about, you 
know, maybe young lawyers, if 

359
00:19:50,560 --> 00:19:54,000
you want to become a mediator, 
this is something that you might

360
00:19:54,010 --> 00:19:56,980
want to do. 
Or also lawyers, maybe you want 

361
00:19:56,990 --> 00:20:01,770
to explore using a mediator soon
in your career as well to serve 

362
00:20:01,780 --> 00:20:03,660
your clients better. 
So I'd love to hear your 

363
00:20:03,670 --> 00:20:06,510
thoughts on that. 
I love this question. 

364
00:20:06,520 --> 00:20:09,240
You know, when I first started 
my career, I was clerking for 

365
00:20:09,870 --> 00:20:12,830
Chief Justice Casey at the 2nd 
Court of Appeals in Fort Worth. 

366
00:20:12,840 --> 00:20:15,700
And at that point in my career, 
I really wanted to be an 

367
00:20:15,710 --> 00:20:18,020
appellate lawyer. 
I really wanted to be someone 

368
00:20:18,030 --> 00:20:20,550
who, who drafted briefs and made
arguments to the appellate 

369
00:20:20,560 --> 00:20:23,220
courts. 
And he told me in, in that first

370
00:20:23,230 --> 00:20:26,380
year as a, as a licensed lawyer,
that to be a really good 

371
00:20:26,390 --> 00:20:29,800
appellate lawyer to help review 
the, the work of trial lawyers, 

372
00:20:29,810 --> 00:20:31,400
you need to 1st be a trial 
lawyer. 

373
00:20:31,930 --> 00:20:35,240
And so get in the trenches, 
learn what it takes, think about

374
00:20:35,250 --> 00:20:37,880
the, the case and the decisions 
that are being made in real 

375
00:20:37,890 --> 00:20:40,140
time, and that'll make you a 
great appellate lawyer. 

376
00:20:40,150 --> 00:20:43,420
And so I did. 
I went to a boutique law firm in

377
00:20:43,430 --> 00:20:45,820
Houston and, and worked with 
some of the best trial lawyers 

378
00:20:45,830 --> 00:20:49,410
in our country and we tried 
cases, a lot of them, and we 

379
00:20:49,420 --> 00:20:53,090
mock tried cases and we worked 
with some of the best companies 

380
00:20:53,100 --> 00:20:57,520
in, in the country. 
And so through my career, you 

381
00:20:57,530 --> 00:20:59,730
know, I became a partner in 
national law firm. 

382
00:20:59,740 --> 00:21:03,830
And, um, actually several 
national law firms are in the 

383
00:21:03,840 --> 00:21:06,570
Houston area. 
And so I think the best advice I

384
00:21:06,580 --> 00:21:09,110
can give someone who is 
interested in becoming a neutral

385
00:21:09,460 --> 00:21:12,050
is the same advice that I 
received as a young lawyer, 

386
00:21:12,060 --> 00:21:15,960
which is first, you know, learn 
the craft of that which you want

387
00:21:15,970 --> 00:21:20,530
to help advise upon, help 
facilitate and negotiation on. 

388
00:21:20,740 --> 00:21:24,690
Because that's going to give you
the street cred, the ability to 

389
00:21:24,700 --> 00:21:27,190
speak with authority, the 
ability to speak with clarity, 

390
00:21:27,200 --> 00:21:31,030
the ability to speak with 
persuasion when the other side 

391
00:21:31,040 --> 00:21:33,690
or whatever needs to hear 
another voice in the 

392
00:21:33,700 --> 00:21:35,710
conversation. 
So that's the first piece of 

393
00:21:35,720 --> 00:21:38,290
advice I'd give us. 
Do the work first and then see 

394
00:21:38,300 --> 00:21:41,940
the opportunity to help others 
resolve their problems. 

395
00:21:42,010 --> 00:21:46,040
But the other thing I would also
find, you know, I wish I had 

396
00:21:46,050 --> 00:21:48,800
known sooner. 
And that is the role of in-house

397
00:21:48,810 --> 00:21:52,580
counsel and how they interact 
with their clients internally. 

398
00:21:53,130 --> 00:21:58,240
I always tried to give as a 
outside counsel, I've tried to 

399
00:21:58,250 --> 00:22:01,540
go the extra mile, right? 
Try to give better value, better

400
00:22:01,550 --> 00:22:03,920
service. 
And it's very competitive in in 

401
00:22:03,930 --> 00:22:06,110
and of itself. 
But that was always my mantra. 

402
00:22:06,120 --> 00:22:09,560
And I always remember that, you 
know, we as lawyers need to 

403
00:22:09,570 --> 00:22:11,820
always focus on the 
fundamentals, whether it's in 

404
00:22:11,830 --> 00:22:16,880
the trial or in an arbitration 
or in a meeting with a client, 

405
00:22:16,890 --> 00:22:19,880
focus on the fundamentals. 
What is most important in that 

406
00:22:19,890 --> 00:22:22,840
moment and for us. 
And The thing is, is that they 

407
00:22:22,850 --> 00:22:26,640
want resolution and that the 
last case I tried was a week and

408
00:22:26,650 --> 00:22:31,210
a half long federal case. 
And we what we won the trial was

409
00:22:31,220 --> 00:22:35,520
a hard fought battle, good firms
on both sides and we were very, 

410
00:22:35,530 --> 00:22:38,590
very happy with the outcome. 
A year later, Fast forward, I'm 

411
00:22:38,600 --> 00:22:40,930
in my office. 
I have completely forgotten 

412
00:22:40,940 --> 00:22:43,870
about that case. 
And a huge bouquet of flowers is

413
00:22:43,880 --> 00:22:46,420
delivered. 
And my secretary says to me, you

414
00:22:46,430 --> 00:22:47,730
won't believe who these are 
from. 

415
00:22:47,980 --> 00:22:51,390
And I read the card and it was 
from a very young and up and 

416
00:22:51,400 --> 00:22:54,910
coming energy executive who's 
one of my clients in that trial.

417
00:22:55,080 --> 00:22:57,910
And the card read something 
along the lines of a year ago 

418
00:22:57,920 --> 00:22:59,640
today, you saved my career. 
Thank you. 

419
00:23:00,480 --> 00:23:05,060
And that really impressed upon 
me something that for, you know,

420
00:23:05,070 --> 00:23:07,420
years and years and years I've 
been doing naturally and that 

421
00:23:07,430 --> 00:23:10,360
was helping them out. 
But he really impressed me at 1 

422
00:23:10,370 --> 00:23:14,640
moment that this experience that
he had with me as a lawyer in a 

423
00:23:14,650 --> 00:23:18,210
courtroom was super impactful. 
So much so that he remembered 

424
00:23:18,220 --> 00:23:20,520
the anniversary of the day the 
jury came back with a verdict. 

425
00:23:20,670 --> 00:23:24,740
And so that's something that you
don't get from being, you don't 

426
00:23:24,750 --> 00:23:28,240
necessarily appreciate younger 
in your younger years, you get 

427
00:23:28,250 --> 00:23:31,480
it in your older years. 
And so one thing I like to share

428
00:23:31,610 --> 00:23:34,750
with lawyers is to always 
remember our deliverable, 

429
00:23:34,760 --> 00:23:39,150
whether you are on the bench in 
an arbitration, in an advocate's

430
00:23:39,160 --> 00:23:41,940
role or in a neutral's role are 
deliverables resolution. 

431
00:23:42,210 --> 00:23:46,920
And so the more effectively cost
efficiently time efficiently, 

432
00:23:47,010 --> 00:23:50,220
the way we can do that, the 
better value we're providing to 

433
00:23:50,230 --> 00:23:52,260
our clients. 
Amazing. 

434
00:23:52,270 --> 00:23:55,600
I really appreciate you taking 
the time to come in the podcast,

435
00:23:55,610 --> 00:23:58,480
share a little bit about your 
career and insights, and thank 

436
00:23:58,490 --> 00:24:00,780
you all for tuning in and 
listening to today's episode.

