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Welcome to Studying Law Around 
the World. 

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I'm Claudio Claus. 
In each episode, I talk with 

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lawyers, law students, and 
professors from different parts 

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of the world to talk about legal
education, careers, and what the

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profession looks like in real 
life. 

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We talk about the hard parts, 
the surprises, and the decisions

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that shaped their paths. 
Whether you're planning to study

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abroad, thinking about working 
in another legal system, or just

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curious about how law works 
around the world, this podcast 

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is for you. 
Whether you're studying law in 

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Mumbai or practising in 
Manhattan, Rev can help you 

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transcribe and analyze all your 
case materials with 

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verifiablecitations.learnmore@rev.com.
Today I have the opportunity to 

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speak with Chris Graham. 
He has a very interesting career

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and a very interesting relation 
to law and how to communication.

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So I decided to ask him a couple
of questions and ask what a 

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twice retired lawyer as he 
entitles himself, thinks about 

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these things. 
Thank you so much for joining. 

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Welcome to the podcast, Chris. 
It's my pleasure, Claudio. 

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Thanks so much for inviting me 
to be here. 

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I appreciate it. 
And for those who haven't met 

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you yet, can you tell us a 
little bit about who you are and

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what's the story behind tell 
people? 

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Oh wow. 
Well, I I mean, I guess you took

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my joke. 
I am the twice retired as a 

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lawyer. 
So probably the most retired guy

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you've ever had on this podcast.
I started my career at a law 

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firm in New York City called 
Sullivan and Cromwell. 

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So I I was at UT law school 
where you were at and I went 

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straight to New York, which was 
really fun. 

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Then it took a break for a while
in the middle, I left SNC, I 

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went to school in England to 
read in the humanities just for 

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fun basically. 
I was at Oxford University for a

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few years. 
Then I came back to Toronto and 

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I wrote a novel for a year, 
drafted a novel. 

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It was awful. 
I gave it to some friends to 

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read and they said we're not 
going to be friends with you 

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anymore if you make us read this
again, which is totally fine. 

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It's all about the journey. 
I didn't really expect it to be 

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amazing, but it's so hard to 
write a good novel in case 

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people are thinking about doing 
that or under appreciating the 

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authors that they currently like
after that. 

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So now we're 2456 years out of 
law school. 

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I freelance is a bit. 
I edited legal encyclopedias for

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years for Halsbury's Laws of 
Canada. 

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Eventually I was an indigenous 
rights lawyer at a firm in trial

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called Pape Salter Taye. 
I was there for three, 3 1/2 

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years give or take. 
And then in 2015 ish I left that

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job and started my own practice 
that I currently have that tell 

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people where I teach 
communication and storytelling 

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to lawyers and other 
professionals. 

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And I've been doing this for 
almost 10 years. 

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I can't remember the exact date,
but I think 10 years is a fair 

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summary. 
Yeah. 

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If you're an internationally 
trained lawyer or law student 

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working in or trying to break 
into an English speaking common 

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law system, you know that legal 
writing is one of the biggest 

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challenges and one of the most 
important skills to master. 

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That's where Grammatica comes 
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I'm Rebecca Lockwood, the 
lawyer, mediator, educator and 

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founder of Gramatica 
International. 

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We help lawyers and law students
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workshops and one-on-one 
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legal professionals. 
I have worked with so many 

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lawyers like you who are 
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and capable, but need some 
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a competitive legal market. 
And I get it myself, having 

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lived and worked in five 
countries during my 17 years in 

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law and education. 
Whether you're looking to 

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sharpen your writing skills 
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draft an application for a law 
program, Grammatica can help. 

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Visit Grammatico to get started.
If I may ask, what what made you

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take that turn into 
entrepreneurship? 

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I mean, writing a novel of that 
have have definitely something 

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to do with that. 
But you know what? 

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What really made you take that 
turn and then maybe even what 

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did you learn about the law and 
communication? 

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Along the way, well, the answer 
to your first question, how do I

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make that turn? 
I mean, the short answer is I 

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didn't like having a boss. 
It's something that I did 

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nothing against having a boss 
and it's certainly not an 

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indictment of any of the places 
where I was working. 

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But I, yeah, I realized as I was
going along where I worked at 

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this Indigenous rights firm, it 
was pretty small at the time. 

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I think it was 4 guys in a house
and they're all partners. 

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And so when they have a partner 
meeting, I just like sit in the 

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kitchen by myself while they 
decide the future, which is 

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absolutely the appropriate 
structure. 

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Like that's how a law firm 
works. 

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But I was noticing at that time 
I was like, I don't like this. 

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And it took like it's a finer 
agement. 

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Lots of people would. 
I thought, I'm not loving this. 

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And so I thought that was the 
second time I've been a lawyer. 

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And it was a, you know, small 
firm and annex of Toronto. 

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And previously I worked at this 
giant firm SNC. 

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So having tried 2 pretty 
different fields, I thought I 

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should try something very 
different next time. 

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And so, you know, starting a 
business is just one of my good 

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at that people might pay for. 
And I was pretty into 

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storytelling at this time. 
There was a big there continues 

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to be a vibrant storytelling 
community in Toronto, people on 

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stages telling stories. 
So I've been doing that for 

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quite a while and I thought 
maybe I'll start a consulting 

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practice or training practice. 
The startup costs are pretty 

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low. 
And as any lawyer will tell you,

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if your adventure fails, you can
always go back to being a 

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lawyer. 
So I always felt like I had the 

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safety net if I needed. 
It fantastic. 

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I, I saw a little bit about the 
work you do with today's in 

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Toronto and then I also saw you,
you coached over like 15,000 

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professionals, including many 
lawyers in that. 

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So maybe what are some common 
mistakes that you see lawyers 

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making when they try to explain 
things or connect with people? 

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Well, that's really interesting.
I mean, it's hard to talk about 

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common mistakes in a sense, 
because everybody, everybody's a

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bit different and everybody's 
circumstances are a bit 

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different. 
So I don't really think about it

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that way. 
I guess one thing I might say 

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that I, I tend to notice is 
professionals generally tend to 

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talk a lot about facts and they 
tend to try to extract their 

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personality from what it is that
they're trying to communicate. 

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If that person is giving a, I 
mean, like a Ted talk would be a

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good example of this. 
So a person giving a Ted talk, 

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they will often initially want 
to just give the information 

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like, here's the idea, here's 
the evidence, here's the 

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research, etcetera. 
And missing from all of that 

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would be anything about them. 
So it's almost like they're like

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a literal talking head but with 
no face, no features, nothing. 

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And it's very hard for the 
person you're talking to to 

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connect with. 
You know, you mentioned 

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connection. 
If you're not there, if you're 

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not in what you're saying or 
present, there's nothing for the

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audience to connect with. 
And the way people experience 

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this is typically as boredom is 
they just zonk out. 

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It's very hard to say super 
engaged with that. 

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It's really like reading. 
You know, you're mentioning 

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before we get on here, you're 
studying for the bar hold the 

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bar exam materials are a perfect
example of this. 

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They are absolutely not designed
to have personality at all. 

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And that's fine. 
This very like specific use 

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case, but imagine a person like 
the person equivalent of the bar

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exam study materials. 
This is what a lot of 

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professionals seem to aspire to 
when they talk to groups 

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unintentionally I think, but it 
is just as hard connect with 

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people acting that way or 
speaking that way as it is to 

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connect with your bar exam crap 
materials. 

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Fantastic. 
Well, in my in my experience in 

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different countries now, it 
seems like a lot of law students

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are trained to in some way sound
smart. 

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So use a lot of big words, 
complex arguments, try to, you 

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know, unravel a lot of a a 
situation when we were 

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explaining something and and 
what would you say then to 

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someone who is afraid that maybe
a simple language might make 

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them sound less credible? 
Because I want to ask you a 

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question. 
So you mentioned this in a, in a

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prep that you sent to me and I 
was so curious to read that. 

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So why doesn't it? 
Have you, have you been taught 

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that you have to use big words 
to sound smart? 

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Is this like an experience that 
you've had at at law school? 

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I would say that more and more 
I've been taught the other way 

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around ages since that we should
use, you know, playing English 

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and the playing English movement
and all of that. 

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But, but I do see more often 
than not that a lot of 

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colleagues that that do use a 
lot of big words and, and say 

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things in a complex way seem to,
to gather some admiration. 

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So I was very curious to to hear
if that has ever been something 

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that you've experienced. 
That's really interesting. 

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I mean, so you asked, you know, 
what are some advice or 

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something? 
And I, I think that the standard

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advice is simply to just think 
about the audience. 

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And so if you recognize that the
people you're talking to really 

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value, let's call it expensive 
language. 

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I don't know, for lack of a 
better term, have edit right. 

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You know, if you're at, if 
you're in a, when I was in 

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England, there is, there's 
something that they have in 

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England called Latin camp. 
So Latin is much taught over in 

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the British school system. 
And so they have summer camps 

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where you can go and like brush 
up on your Latin. 

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And so I think it would be 
totally fine to go to a place 

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like that and use Latin like 
literal Latin phrases all the 

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time. 
Or, you know, there's a 

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different reputation in that 
place. 

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But if you're not in a situation
where it seems that people are 

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valuing upscale language or 
expensive language, or if your 

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goal is really to connect with 
people, I think it behooves you 

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to think very hard about what is
going to make the person I'm 

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talking to feel comfortable, 
feel like they can engage with 

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me as a peer, and then make a 
language choices accordingly. 

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You know, as I'm saying this, it
strikes me that if you're trying

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to sound smart, that's mostly 
you're thinking about yourself 

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and your own image. 
But I think I personally think 

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when you're talking to an 
audience or even just another 

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person, surely the goal there is
to make the other person feel 

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comfortable, right? 
To make them feel like a peer or

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equal or something like this. 
And to think of your 

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communication as a way that you 
can serve the person you're 

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talking to. 
Fantastic. 

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And, and, and going on that. 
So instead of making a statement

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here, I'll ask you a question. 
So have you ever had to speak in

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a room where people were very 
skeptical or resistant without 

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even, you know, giving you a 
chance to come up with your 

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message? 
Has has that ever been 

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inexperience that you've been 
on? 

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Sure. 
That my initial idea is I would 

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do training for lawyers because 
I had seen Laura training. 

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It seemed like the people have 
an existing time and an existing

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budget to buy trading sessions. 
So I emailed everybody I went to

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law school with and I said, can 
you please introduce me to the 

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person at your firm who buys 
professional development? 

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00:10:44,500 --> 00:10:46,650
And so I set up a bunch of 
meetings and I went down and I 

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00:10:46,660 --> 00:10:49,150
said here's what I'm up to. 
The very first meeting I had 

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00:10:49,160 --> 00:10:52,670
with a firm downtown in trial, 
the person hear my pitch and she

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00:10:52,680 --> 00:10:54,730
was like, amazing, we'd love to 
work with you. 

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00:10:54,790 --> 00:10:57,980
The very next day, I gave my 
second ever pitch to a different

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firm, and this time the person 
said, you've made a mistake 

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starting your business. 
Yeah, which is the hardest note 

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I've ever experienced. 
I think that's also the most 

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00:11:07,340 --> 00:11:10,260
skepticism I have ever 
encountered in an actual person.

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So yes, I have experienced what 
you described. 

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Alright, And taking that into 
consideration and thinking about

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the audience and the other 
person, do you have any any tips

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or leads for when people find 
such a skeptical or resistant 

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audience? 
Is there any way to ring people 

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over? 
So my question to you would be 

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00:11:30,870 --> 00:11:33,780
if you pitched me, let's say you
pitched me on this podcast and I

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00:11:33,790 --> 00:11:36,530
said, I think audio you've made 
a mistake with your life 

228
00:11:36,600 --> 00:11:40,140
creating this podcast in mini. 
Now somebody you actually want 

229
00:11:40,150 --> 00:11:42,510
to win over. 
Do you really want to have a 

230
00:11:42,620 --> 00:11:43,930
people can't see you shaking 
your head. 

231
00:11:43,940 --> 00:11:46,210
You have to say you're. 
Absolutely not. 

232
00:11:46,260 --> 00:11:49,390
Yeah, so I think that maybe is 
part of the answer to the 

233
00:11:49,400 --> 00:11:52,070
question. 
Another of a less sort of 

234
00:11:52,080 --> 00:11:55,260
cynical or pointed way to make 
this point is, and how I've come

235
00:11:55,270 --> 00:11:58,370
to think of it is you don't have
to convince everyone in order to

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00:11:58,380 --> 00:12:01,190
be successful. 
So the real punchline from that 

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00:12:01,200 --> 00:12:04,710
story is not that the lady or 
the person was really didn't 

238
00:12:04,720 --> 00:12:07,210
like the idea. 
It's that neither of those 

239
00:12:07,220 --> 00:12:09,470
pitches have ever yielded 
business. 

240
00:12:09,520 --> 00:12:12,450
So not only the person who hated
it never called me, the person 

241
00:12:12,460 --> 00:12:15,270
who told me they loved it has 
also never called me. 

242
00:12:15,320 --> 00:12:19,250
And yet here I am sufficiently 
successful be on your podcast. 

243
00:12:19,260 --> 00:12:21,610
So you don't need to giving 
everyone in order to be 

244
00:12:21,620 --> 00:12:24,670
successful is maybe the way I 
would think about that. 

245
00:12:24,720 --> 00:12:27,470
The other thing I might say is 
if you're, if you're looking 

246
00:12:27,480 --> 00:12:30,650
for, if you're looking outside 
of yourself to feel good about 

247
00:12:30,660 --> 00:12:34,310
your communication and your 
ideas, that's a dangerous place 

248
00:12:34,320 --> 00:12:36,310
to look. 
All you really control is how 

249
00:12:36,320 --> 00:12:39,230
you feel about your stuff. 
And it's obviously great when 

250
00:12:39,240 --> 00:12:41,470
people recognize it and they 
engage with you and it's 

251
00:12:41,480 --> 00:12:43,700
validating and so on. 
And they have to at some point 

252
00:12:43,710 --> 00:12:46,750
for you to get on in the world. 
But if I could go back in time 

253
00:12:46,760 --> 00:12:50,110
and retake both of those 
meetings, I think I would spend 

254
00:12:50,120 --> 00:12:52,910
much more time feeling good 
myself about my pitch. 

255
00:12:52,920 --> 00:12:54,650
Like, yes, this is what I want 
to communicate. 

256
00:12:54,720 --> 00:12:56,550
I feel good about this. 
I believe in it. 

257
00:12:57,250 --> 00:12:59,250
And then I would be much, I 
would have much, much less 

258
00:12:59,260 --> 00:13:01,930
attachment to whatever the 
response is. 

259
00:13:01,940 --> 00:13:04,520
And in the second one, well, in 
the first one, it was really 

260
00:13:04,530 --> 00:13:06,610
positive. 
I wouldn't have been so anxious 

261
00:13:06,620 --> 00:13:09,360
to receive work from them. 
So I was like kind of bummed for

262
00:13:09,370 --> 00:13:10,760
months that they never called 
me. 

263
00:13:10,830 --> 00:13:14,160
And then the other one, I was 
totally flustered as soon as 

264
00:13:14,170 --> 00:13:17,400
this lady gave me such difficult
feedback and we were in this 

265
00:13:17,410 --> 00:13:20,820
tiny conference room in this 
like way up in the building. 

266
00:13:20,890 --> 00:13:23,500
She had to escort me out because
they, you know, they, they have 

267
00:13:23,510 --> 00:13:25,500
key cards. 
So we just like walk like we're 

268
00:13:25,510 --> 00:13:27,160
pals after this terrible 
meeting. 

269
00:13:27,230 --> 00:13:30,460
But if I had gone into that 
meeting feeling like very secure

270
00:13:30,510 --> 00:13:34,760
in my ideas, then it would have 
been much less debilitating to 

271
00:13:34,770 --> 00:13:36,780
hear this feedback. 
Could have just it would have 

272
00:13:36,790 --> 00:13:38,520
just been like, Oh, this doesn't
resonate with you. 

273
00:13:38,530 --> 00:13:40,320
That's OK. 
Maybe we could have had a more 

274
00:13:40,330 --> 00:13:42,800
interesting conversation about 
why it didn't resonate, because 

275
00:13:42,810 --> 00:13:44,700
all I was able to contribute was
like, sorry. 

276
00:13:44,710 --> 00:13:47,900
Very enough, fair enough. 
I love that I've I actually just

277
00:13:47,910 --> 00:13:51,280
had a podcast that that came out
this week and we were talking 

278
00:13:51,290 --> 00:13:54,240
about the recruitment process 
and articling and all of that 

279
00:13:54,250 --> 00:13:57,260
and one of the topics that we 
spoke on was specifically 

280
00:13:57,270 --> 00:14:00,540
finding validation outside 
yourself right. 

281
00:14:00,550 --> 00:14:03,800
If if it's not based on you, 
that becomes a lot harder. 

282
00:14:03,810 --> 00:14:07,480
So I'm finding it fascinating 
that this topic has come up 

283
00:14:07,490 --> 00:14:08,820
again. 
You were you were saying 

284
00:14:08,830 --> 00:14:12,000
something very interesting, but 
I'm thinking about, you know, an

285
00:14:12,070 --> 00:14:15,780
advocate, a lawyer who actually 
is trying to convince either a 

286
00:14:15,790 --> 00:14:19,340
jury or a judge. 
And then those are very specific

287
00:14:19,350 --> 00:14:22,650
cases in audiences. 
How about in those cases that 

288
00:14:22,870 --> 00:14:26,540
you know, even though you cannot
predict results, you do want to 

289
00:14:26,550 --> 00:14:28,720
please your audience. 
You do want to make sure that 

290
00:14:28,730 --> 00:14:32,300
you are well understood, but as 
you said, there's only so much 

291
00:14:32,310 --> 00:14:35,160
you can control. 
But but how do you prepare for 

292
00:14:35,220 --> 00:14:38,980
that kind of situation then 
differently than you would for a

293
00:14:38,990 --> 00:14:41,720
business speech where maybe not 
as much as at risk? 

294
00:14:41,730 --> 00:14:45,040
Does that make any? 
Sense I think so I guess my 

295
00:14:45,050 --> 00:14:47,680
initial thought here is I've 
never been to court. 

296
00:14:47,730 --> 00:14:51,200
So I like I mooted a lot in law 
school, but I so I don't have 

297
00:14:51,210 --> 00:14:54,380
anything really specific to say 
about preparing for advocacy 

298
00:14:54,430 --> 00:14:57,160
except to say you know you you 
prepare in the way that you know

299
00:14:57,170 --> 00:15:00,120
well support yourself the best, 
which presumably you have 

300
00:15:00,130 --> 00:15:02,860
learned from your mentors or the
people you work with at your 

301
00:15:02,910 --> 00:15:04,880
firm where you litigate and so 
on. 

302
00:15:04,950 --> 00:15:07,910
But the thing about being 
nervous is that and feeling like

303
00:15:07,920 --> 00:15:10,820
the outcome really matters is 
that it, it tends, in my 

304
00:15:10,830 --> 00:15:13,260
experience at least, it makes 
people forget themselves. 

305
00:15:13,310 --> 00:15:15,060
So we have this, we have this 
profit law school. 

306
00:15:15,070 --> 00:15:16,090
I don't think he's there 
anymore. 

307
00:15:16,100 --> 00:15:18,890
He was a retired criminal 
defence attorney, very famous 

308
00:15:18,900 --> 00:15:20,940
Michael Code. 
And this is, this is not a mean 

309
00:15:20,950 --> 00:15:21,940
story. 
It's a great story. 

310
00:15:21,990 --> 00:15:24,370
So he was there, very famous, 
very successful attorney. 

311
00:15:24,380 --> 00:15:26,160
And then he was teaching at the 
law school. 

312
00:15:26,250 --> 00:15:27,780
Honestly, like fantastic 
teacher. 

313
00:15:27,790 --> 00:15:30,940
I think he was the voted best 
teacher multiple years when he 

314
00:15:30,950 --> 00:15:33,800
was there. 
And he said once that he never 

315
00:15:33,810 --> 00:15:36,000
felt like he made his best 
arguments in court. 

316
00:15:36,070 --> 00:15:39,040
They always seem to come to him 
later that night when he was 

317
00:15:39,050 --> 00:15:41,730
brushing his teeth. 
And like, on the one hand, first

318
00:15:41,740 --> 00:15:42,980
of all, of course, this makes 
sense. 

319
00:15:42,990 --> 00:15:45,320
And we all everybody was like, 
you know, yes, even for this 

320
00:15:45,390 --> 00:15:48,200
storied advocate, of course, 
that that would be the case. 

321
00:15:48,270 --> 00:15:51,010
And you'll partly you get a bit 
more time to think, right? 

322
00:15:51,070 --> 00:15:53,320
But mostly I think the 
difference is there's no 

323
00:15:53,330 --> 00:15:55,060
pressure when you're brushing 
your teeth. 

324
00:15:55,110 --> 00:15:57,110
There's no judge. 
The other side is not there. 

325
00:15:57,120 --> 00:15:59,460
There's no gallery. 
Actually went down to watch him 

326
00:15:59,470 --> 00:16:01,570
once, which was very cool. 
But there's yeah, there's like 

327
00:16:01,580 --> 00:16:04,100
strangers in the audience, the 
papers there sometimes. 

328
00:16:04,150 --> 00:16:06,960
So when people are having this 
pressure, you completely forget 

329
00:16:06,970 --> 00:16:09,440
that you know what to do, that 
you have prepared. 

330
00:16:09,890 --> 00:16:11,900
This guy knows how to advocate 
It's. 

331
00:16:11,950 --> 00:16:14,700
And even he under all the 
pressure can sometimes feel like

332
00:16:14,770 --> 00:16:17,740
I actually don't have great 
access to my preparation or I 

333
00:16:17,750 --> 00:16:20,060
forget some of how I've done 
this before and so on. 

334
00:16:20,270 --> 00:16:24,220
And so you know circling back to
in, in practice, I suppose it is

335
00:16:24,230 --> 00:16:27,300
true that there is maybe more at
stake in a TRU, certainly a 

336
00:16:27,310 --> 00:16:31,220
criminal trial right versus a 
business negotiation or like me 

337
00:16:31,230 --> 00:16:34,430
pitching this business. 
But I'm not sure thinking about 

338
00:16:34,440 --> 00:16:37,430
it as higher stakes actually 
contributes to better 

339
00:16:37,500 --> 00:16:40,070
performance is maybe where I 
would come out on that. 

340
00:16:40,140 --> 00:16:42,730
That makes a lot of sense. 
I really appreciate that. 

341
00:16:42,740 --> 00:16:46,610
And I guess the same applies to 
anything to, to an interview or,

342
00:16:46,620 --> 00:16:51,170
or any of those very 
communication based experiences.

343
00:16:51,180 --> 00:16:54,750
I've also seen some of the 
things you wrote before saying 

344
00:16:54,760 --> 00:16:57,870
that communication is not a 
gift, but it's a skill. 

345
00:16:57,880 --> 00:17:01,990
And I'd love to hear a little 
bit about maybe things that law 

346
00:17:02,000 --> 00:17:04,970
students or young lawyers can 
start doing right now to get 

347
00:17:04,980 --> 00:17:07,650
better at speaking clearly, 
speaking with confidence, 

348
00:17:07,700 --> 00:17:13,520
regardless of the audience. 
You know, as we've been hearing 

349
00:17:13,530 --> 00:17:16,619
from lawyers around the world on
this show, one thing that's 

350
00:17:16,630 --> 00:17:20,099
universal is the challenge of 
managing massive amounts of case

351
00:17:20,109 --> 00:17:22,099
materials. 
Whether you're dealing with 

352
00:17:22,109 --> 00:17:25,980
witness statements in Sydney or 
reviewing contracts in Chicago, 

353
00:17:26,050 --> 00:17:29,960
the volume can be overwhelming. 
That's why I wanted to tell you 

354
00:17:29,970 --> 00:17:34,180
about Rev. Instead of analyzing 
documents one at a time, you 

355
00:17:34,190 --> 00:17:39,300
upload everything to 1 workspace
PDF's, audio recordings, video 

356
00:17:39,310 --> 00:17:44,780
depositions, transcripts, Revs. 
AI analyzes them altogether and 

357
00:17:44,790 --> 00:17:48,440
spots connections you'd never 
catch working file by file. 

358
00:17:48,510 --> 00:17:51,700
Every insight comes with 
clickable citations that take 

359
00:17:51,710 --> 00:17:54,690
you right back to the source. 
So when the AI finds a 

360
00:17:54,700 --> 00:17:57,930
contradiction between witness 
statements, you can verify it 

361
00:17:57,940 --> 00:18:00,330
instantly. 
Whether you're a law student or 

362
00:18:00,340 --> 00:18:03,870
practicing attorney building 
your international career, Rev 

363
00:18:03,880 --> 00:18:07,110
Insights gives you that edge our
guests always talk about. 

364
00:18:07,120 --> 00:18:15,470
Check it out at rev.com. 
Oh gosh, I mean, it's hard to 

365
00:18:15,520 --> 00:18:18,510
you're asking me to think about 
20 years ago in my life, 

366
00:18:18,520 --> 00:18:20,330
Claudio. 
So I'm trying to, I have to sort

367
00:18:20,340 --> 00:18:23,230
of try to remember back to what 
it was like for me being a law 

368
00:18:23,240 --> 00:18:25,430
student, although I coach a lot 
of law students at UT. 

369
00:18:25,440 --> 00:18:26,890
So I'm a little bit in touch 
with this. 

370
00:18:26,960 --> 00:18:29,170
You know, one of the things 
that's a very law school 

371
00:18:29,180 --> 00:18:33,520
specific thing would be to moot.
And I know, like again, I, I 

372
00:18:33,530 --> 00:18:36,240
guess, I'm sure people beyond 
UFT listen to this, but I at 

373
00:18:36,250 --> 00:18:38,850
least at UT law school, it's 
there's a mandatory mood 

374
00:18:38,860 --> 00:18:42,670
experience at least once in the 
course of your time there and 

375
00:18:42,680 --> 00:18:45,090
many, many other opportunities 
to do moving. 

376
00:18:45,100 --> 00:18:47,830
You know, answering questions in
a mood is very similar to 

377
00:18:47,840 --> 00:18:50,940
answering questions in class 
feels like more pressure. 

378
00:18:50,950 --> 00:18:53,960
Although lots of first year law 
students I talked to experience 

379
00:18:53,970 --> 00:18:56,290
like the pressure first here. 
I definitely remember how much 

380
00:18:56,300 --> 00:18:57,870
pressure it felt to answer 
questions. 

381
00:18:57,920 --> 00:19:01,110
But there's a huge opportunity 
there to practice answering 

382
00:19:01,120 --> 00:19:03,770
questions on the fly from other 
very smart people. 

383
00:19:03,840 --> 00:19:06,150
And it like it doesn't, it 
literally doesn't matter. 

384
00:19:06,240 --> 00:19:09,190
There's no nobody who cares 
about your moving results as 

385
00:19:09,200 --> 00:19:12,130
soon as you leave law school. 
So there's this huge, there's 

386
00:19:12,140 --> 00:19:15,370
almost like this great gym that 
you can go to and work out your 

387
00:19:15,380 --> 00:19:18,430
mind and you're speaking. 
And it's, it can be nerve 

388
00:19:18,440 --> 00:19:22,630
wracking at first, But I mean, I
still think about mood practice 

389
00:19:22,710 --> 00:19:25,710
20 years later as part of my 
communication training and how I

390
00:19:25,720 --> 00:19:28,030
try to engage with people. 
So that might be something I 

391
00:19:28,040 --> 00:19:31,610
would say that is uniquely 
available to law students where 

392
00:19:31,620 --> 00:19:35,510
you can definitely advance your 
communication abilities in a way

393
00:19:35,520 --> 00:19:38,830
that is not widely available. 
Elsewhere, fantastic. 

394
00:19:38,840 --> 00:19:41,980
A lot of my audience here is 
speaking about the podcast, our 

395
00:19:41,990 --> 00:19:45,020
internationally trained lawyers 
building a career in Canada 

396
00:19:45,030 --> 00:19:48,620
primarily, but also in in the US
or the UK. 

397
00:19:48,880 --> 00:19:52,660
And I'm wondering if there's a 
few habits that you think that 

398
00:19:52,670 --> 00:19:55,760
could help disguise lawyers who 
are, you know, showing 

399
00:19:55,770 --> 00:19:58,850
themselves in a second language 
now and speaking specifically 

400
00:19:58,860 --> 00:20:02,980
about communication, basically a
lawyer's only Garmin, such as, 

401
00:20:02,990 --> 00:20:06,780
say, are there a few things you 
see that might help these these 

402
00:20:06,790 --> 00:20:10,220
internationally trained lawyers 
or maybe just lawyers in general

403
00:20:10,310 --> 00:20:13,770
to either stand out or maybe 
that would hold them back? 

404
00:20:13,780 --> 00:20:15,820
That's interesting. 
I mean, it's hard sometimes to 

405
00:20:15,870 --> 00:20:17,500
to give advice into the 
abstract. 

406
00:20:18,760 --> 00:20:22,990
One thing that's coming to mind 
is this is going to make perhaps

407
00:20:23,000 --> 00:20:25,330
going to sound even too simple. 
But so when somebody asks you a 

408
00:20:25,340 --> 00:20:27,600
question and it's an open-ended 
question and you feel like you 

409
00:20:27,610 --> 00:20:31,190
have lots to say rather than 
just jumping into the answer. 

410
00:20:31,200 --> 00:20:33,370
So I feel like when people are 
asked the question, they often 

411
00:20:33,380 --> 00:20:35,720
feel like they have to 
immediately respond, which is 

412
00:20:35,730 --> 00:20:38,510
just a way of reducing the 
uncertainty that exists before 

413
00:20:38,520 --> 00:20:40,930
the question is answered. 
And uncertainty can be a cause 

414
00:20:40,940 --> 00:20:43,400
of stress. 
So rather than jumping into the 

415
00:20:43,410 --> 00:20:47,070
answer and starting to talk and 
ultimately like, like you ramble

416
00:20:47,080 --> 00:20:49,590
or it's confusing because you 
guys start talking before you 

417
00:20:49,600 --> 00:20:50,610
know where you're going to 
finish. 

418
00:20:50,620 --> 00:20:53,680
It's often helpful to just take 
a beat and say, that's an 

419
00:20:53,690 --> 00:20:55,650
interesting question. 
I think I have three things to 

420
00:20:55,660 --> 00:20:58,050
say about that and then say the 
exact same thing. 

421
00:20:58,100 --> 00:21:00,810
So even just announcing the 
number of points that you're 

422
00:21:00,820 --> 00:21:04,200
about to make in a really long 
answer, this one makes it much 

423
00:21:04,210 --> 00:21:06,660
easier for the audience to 
follow along because you've told

424
00:21:06,670 --> 00:21:08,540
them in advance. 
There are three things coming. 

425
00:21:08,590 --> 00:21:11,320
But two, perhaps more important,
it gives you permission to stop 

426
00:21:11,330 --> 00:21:14,420
talking at the end of the Third 
Point in this example. 

427
00:21:14,430 --> 00:21:19,340
And especially when you are 
talking to somebody, even like 

428
00:21:19,350 --> 00:21:22,060
we're talking on a Zoom call 
here, But if you're talking and 

429
00:21:22,070 --> 00:21:23,860
you don't quite know when you're
finished and you're a bit 

430
00:21:23,870 --> 00:21:26,420
nervous, you're waiting for the 
other person to make a, some 

431
00:21:26,430 --> 00:21:28,880
sort of face that indicates that
they're ready to talk, 

432
00:21:28,890 --> 00:21:31,200
intervene. 
And my experience is that's not 

433
00:21:31,210 --> 00:21:34,070
what most people do. 
And so you just go on and on and

434
00:21:34,080 --> 00:21:36,340
on and on. 
And, and then the longer you 

435
00:21:36,350 --> 00:21:38,420
talk, the more anxious you feel 
and it kind of spirals. 

436
00:21:38,430 --> 00:21:41,320
So if you can use this sort of 
simple Rd. 

437
00:21:41,330 --> 00:21:44,140
Mapping strategy. 
This is something I think that 

438
00:21:44,150 --> 00:21:47,510
can help you feel a bit more in 
control of your communication in

439
00:21:47,520 --> 00:21:49,740
situations where you feel a 
little bit anxious. 

440
00:21:49,750 --> 00:21:53,350
That's fantastic. 
What a great piece of advice. 

441
00:21:53,460 --> 00:21:58,130
I found myself in a hearing 
yesterday and because of the I 

442
00:21:58,140 --> 00:22:00,450
think it has a lot to do with 
the personality of the person 

443
00:22:00,460 --> 00:22:04,030
presiding the the hearing. 
At the end of each submission 

444
00:22:04,040 --> 00:22:08,330
she would double check with the 
council and say are are you done

445
00:22:08,340 --> 00:22:10,910
just checking just in case. 
I know some people like to have 

446
00:22:10,920 --> 00:22:15,590
a pause and as I heard you, I 
was just thinking if you know 

447
00:22:15,600 --> 00:22:18,130
that was the case, if people 
actually do that road mapping 

448
00:22:18,140 --> 00:22:21,850
and say I have three points 123 
by the end of it, there's no 

449
00:22:21,860 --> 00:22:24,770
question that they've finished 
their submissions. 

450
00:22:24,840 --> 00:22:27,840
So I, I really appreciate that 
and I see how that's so 

451
00:22:27,850 --> 00:22:29,670
applicable. 
Maybe you've just done it 

452
00:22:29,680 --> 00:22:30,840
yourself. 
I love it. 

453
00:22:30,850 --> 00:22:33,590
You know, you mentioned 
submissions and so in in very 

454
00:22:33,600 --> 00:22:36,690
formal communication, formal 
writing, of course you would 

455
00:22:36,700 --> 00:22:38,340
include these Rd. maps all over 
the place. 

456
00:22:38,350 --> 00:22:40,980
This is a very common thing. 
What I have found is people are 

457
00:22:40,990 --> 00:22:43,530
a bit surprised to know that 
they can incorporate these 

458
00:22:43,580 --> 00:22:47,870
essentially writing tools into 
their more casual or real time 

459
00:22:47,880 --> 00:22:50,230
communication. 
And you can, my experience has 

460
00:22:50,240 --> 00:22:52,750
been that lots of professionals 
are way more comfortable writing

461
00:22:52,760 --> 00:22:55,780
than they are speaking. 
And I'm sure that's even more so

462
00:22:55,790 --> 00:22:58,080
the case for people whose first 
language is in English. 

463
00:22:58,130 --> 00:23:00,140
Extemporaneous speech is the 
most challenging. 

464
00:23:00,210 --> 00:23:03,080
And so look for ways to leverage
what you're good at. 

465
00:23:03,150 --> 00:23:04,480
So you're already really good at
writing. 

466
00:23:04,490 --> 00:23:05,860
You're good at organizing your 
thoughts. 

467
00:23:05,870 --> 00:23:08,380
You can incorporate some of 
these into speech. 

468
00:23:08,450 --> 00:23:11,100
Another, another trick is that 
when people are talking to you, 

469
00:23:11,110 --> 00:23:12,580
you should write down what 
they're saying. 

470
00:23:12,590 --> 00:23:15,130
So even in this conversation, 
like I have a patient in pain in

471
00:23:15,140 --> 00:23:17,740
front of me and I write down 
Claudio's questions so that I 

472
00:23:17,750 --> 00:23:21,160
can track down all of my 
responses and I can keep myself 

473
00:23:21,170 --> 00:23:23,640
organized even if the responses 
are a bit longer. 

474
00:23:23,650 --> 00:23:26,630
And which is also, we're talking
a lot about UFT here, but this 

475
00:23:26,640 --> 00:23:27,940
is something I learned from a 
professor. 

476
00:23:27,950 --> 00:23:30,060
I had a UFT, He would do this 
thing. 

477
00:23:30,130 --> 00:23:33,140
It was business organizations. 
And he would lecture from 

478
00:23:33,150 --> 00:23:35,500
memory, but he always have like 
a piece of paper with him. 

479
00:23:35,510 --> 00:23:36,740
And he'd done the class many 
years. 

480
00:23:36,750 --> 00:23:40,040
Claudio, it was, you're still 
very impressive, very lucid. 

481
00:23:40,130 --> 00:23:41,640
And then, you know, people ask 
questions. 

482
00:23:41,650 --> 00:23:43,830
And I'm sure you remember the 
questions people tend to ask at 

483
00:23:43,840 --> 00:23:45,780
law school. 
They're basically thinking out 

484
00:23:45,790 --> 00:23:48,260
loud, like it's just this huge 
rambling thing. 

485
00:23:48,270 --> 00:23:50,440
And and this is fine. 
But as soon as people start 

486
00:23:50,450 --> 00:23:52,290
asking questions, he would get 
out his piece of paper and he 

487
00:23:52,300 --> 00:23:53,700
would make notes. 
And then when the person 

488
00:23:53,710 --> 00:23:56,600
finished talking, which would be
like 90 seconds after they 

489
00:23:56,610 --> 00:23:59,420
started, he would just look at 
his page and he would say, OK, 

490
00:23:59,430 --> 00:24:01,440
so I think I actually heard four
questions there. 

491
00:24:01,510 --> 00:24:03,390
Let me take them in turn. 
So the first thing he said was 

492
00:24:03,400 --> 00:24:04,750
this. 
Here's what I think about that 

493
00:24:04,830 --> 00:24:07,300
second thing of this. 
And it was sounded so 

494
00:24:07,310 --> 00:24:09,940
impressive. 
But also it is not at all 

495
00:24:09,950 --> 00:24:13,060
difficult to look at the page of
questions that you wrote down 

496
00:24:13,070 --> 00:24:14,660
and say, you said this first 
thing. 

497
00:24:14,670 --> 00:24:16,720
Here's what I think. 
Like it's actually very, very 

498
00:24:16,730 --> 00:24:18,410
easy. 
So that's another that's sort of

499
00:24:18,420 --> 00:24:21,320
like the reverse of using the 
using the road mapping trick, 

500
00:24:21,580 --> 00:24:25,520
but again, it's available and in
a more formal setting, like if 

501
00:24:25,530 --> 00:24:28,080
you were in a professional 
meeting, of course you would 

502
00:24:28,090 --> 00:24:29,750
take notes and you would follow 
it along. 

503
00:24:29,800 --> 00:24:32,350
But you can just do this in 
regular conversation. 

504
00:24:32,360 --> 00:24:34,290
I mean, I guess it would be 
weird if you were like at the 

505
00:24:34,300 --> 00:24:36,410
pub with your friends and you 
started taking notes on their 

506
00:24:36,420 --> 00:24:38,210
updates. 
But like, you know, in in more 

507
00:24:38,220 --> 00:24:41,310
sort of spontaneous work type 
interactions, I think, or 

508
00:24:41,320 --> 00:24:42,890
podcast. 
If you're being interviewed by 

509
00:24:42,900 --> 00:24:45,530
Claudio, I recommend keeping a 
pen and pencil. 

510
00:24:45,620 --> 00:24:48,170
Amazing. 
Well, all of that being said, 

511
00:24:48,240 --> 00:24:51,750
tell me a little bit about how 
and what kind of clients you, 

512
00:24:51,760 --> 00:24:53,610
you tend to. 
If people are interested in 

513
00:24:53,860 --> 00:24:56,330
chatting further with you and 
improving their communication 

514
00:24:56,340 --> 00:25:00,670
skills, how how do we know if 
it's a feat and how do they how 

515
00:25:00,680 --> 00:25:03,800
can they reach out to you? 
So you can find out all about me

516
00:25:03,860 --> 00:25:07,190
at Tell People CA I'm sure this 
will be in the show notes. 

517
00:25:07,480 --> 00:25:10,520
And then I'm on LinkedIn that 
that's the only, those are the 

518
00:25:10,530 --> 00:25:13,980
only two places you can find me.
I take a limited number of 

519
00:25:14,060 --> 00:25:15,870
one-on-one coaching clients 
every year. 

520
00:25:15,880 --> 00:25:18,670
It's mostly for like talk 
developments. 

521
00:25:18,740 --> 00:25:20,910
So I used to, you mentioned 
earlier that I used to be a 

522
00:25:20,920 --> 00:25:24,090
speaker coach at TEDx Toronto. 
So I'm not TEDx Toronto doesn't 

523
00:25:24,100 --> 00:25:27,770
exist anymore, but that sort of 
I have a significant talk. 

524
00:25:27,780 --> 00:25:30,540
I want to be really engaging. 
So this is kind of the stuff 

525
00:25:30,550 --> 00:25:32,150
that I worked together with 
people on. 

526
00:25:32,200 --> 00:25:34,570
But again, it's a I'm pretty 
selective about that. 

527
00:25:34,640 --> 00:25:37,750
The rest of the work is speaking
and training and conferences or 

528
00:25:37,760 --> 00:25:39,870
retreats or going into 
organizations. 

529
00:25:39,880 --> 00:25:43,430
So I I'll go down to a lot of 
law firms and, and do a session 

530
00:25:43,440 --> 00:25:46,140
in the evening or at lunch for 
them or like partner retreats 

531
00:25:46,150 --> 00:25:48,060
for firm retreats, things like 
this. 

532
00:25:48,130 --> 00:25:50,790
I've been doing more conferences
this year, always for 

533
00:25:50,800 --> 00:25:53,250
professional services. 
So I did some like government 

534
00:25:53,260 --> 00:25:55,750
finance officers earlier this 
year, things like this. 

535
00:25:55,840 --> 00:25:57,390
Yeah. 
So that's the sort of work that 

536
00:25:57,400 --> 00:26:00,420
I have been doing with people. 
But all of this is on the on the

537
00:26:00,430 --> 00:26:02,710
website. 
Yeah, fantastic. 

538
00:26:02,720 --> 00:26:05,450
OK. 
Well, wrapping up today's 

539
00:26:05,460 --> 00:26:09,310
episode, if you, you know, could
give your younger self, you 

540
00:26:09,320 --> 00:26:14,090
know, maybe one or two pieces of
advice to, you know, go forward,

541
00:26:14,100 --> 00:26:18,750
whether it is building a better 
communication style or 

542
00:26:18,760 --> 00:26:22,530
communicating yourself better in
a more clear manner, what would 

543
00:26:22,540 --> 00:26:25,660
you tell yourself about that? 
To be honest, I would I would 

544
00:26:25,670 --> 00:26:28,710
tell myself to meditate more and
sooner. 

545
00:26:28,780 --> 00:26:33,280
So I, I went all the way through
law school and working in New 

546
00:26:33,290 --> 00:26:36,310
York City without ever having 
any sort of like meditation, 

547
00:26:36,380 --> 00:26:39,210
mindfulness practice. 
And to be fair, that sort of 

548
00:26:39,220 --> 00:26:42,230
stuff is way more in the culture
now than it was 20 years ago. 

549
00:26:42,290 --> 00:26:44,910
But I personally think the 
ability to communicate 

550
00:26:44,920 --> 00:26:47,110
meaningfully with other people 
requires a great deal of 

551
00:26:47,120 --> 00:26:49,710
presence and focus and 
centeredness. 

552
00:26:49,800 --> 00:26:52,890
So I can be here fully present 
with you, Claudio, or with 

553
00:26:52,900 --> 00:26:56,130
whoever else I'm talking to. 
And for me, I spent the last 20 

554
00:26:56,140 --> 00:26:59,620
years sort of meditating and 
having a meditation and 

555
00:26:59,630 --> 00:27:02,870
mindfulness practice that has 
made it a lot easier for me to 

556
00:27:02,880 --> 00:27:05,530
be present with people and 
communicate, feel like I can 

557
00:27:05,540 --> 00:27:07,470
communicate in the ways that I 
want to communicate. 

558
00:27:07,480 --> 00:27:10,270
Like I can engage in the way 
that I want as opposed to being 

559
00:27:10,320 --> 00:27:13,610
reacted and having my style of 
engagement being dependent on 

560
00:27:13,690 --> 00:27:17,520
whatever energy comes at me. 
And, you know, circling back, we

561
00:27:17,530 --> 00:27:20,410
were talking about my criminal 
law professor and how he was 

562
00:27:20,420 --> 00:27:22,910
feeling pressured to communicate
in court and so on. 

563
00:27:22,920 --> 00:27:25,870
That's just a particular 
instance of if you are very like

564
00:27:25,880 --> 00:27:28,110
mindful and centred and 
presence, the stuff that's 

565
00:27:28,120 --> 00:27:31,150
happening around you, like 
outside of you is much less 

566
00:27:31,160 --> 00:27:35,270
influential on how you are 
coming into the interaction. 

567
00:27:35,560 --> 00:27:38,310
And so I don't I, I imagine you 
were hoping for some more 

568
00:27:38,320 --> 00:27:41,830
tactical advice, but that's a 
very, that's maybe like the 

569
00:27:41,840 --> 00:27:45,090
water as opposed to the boat. 
So I would, I would meditate. 

570
00:27:45,180 --> 00:27:48,220
I wish I had started meditating 
20 years earlier than I did. 

571
00:27:48,300 --> 00:27:51,650
No, that's amazing. 
I love that we were here to talk

572
00:27:51,660 --> 00:27:56,340
about communication, but we came
into very deep topics about, you

573
00:27:56,350 --> 00:28:01,030
know, finding your value in what
other people react to and 

574
00:28:01,040 --> 00:28:03,850
meditation. 
And I just really liked this 

575
00:28:03,860 --> 00:28:08,060
approach that that people were 
not just, you know, one thing, 

576
00:28:08,070 --> 00:28:10,380
but there's just so many things 
that are related. 

577
00:28:10,490 --> 00:28:12,730
And I really appreciate you 
taking the time for being in the

578
00:28:12,740 --> 00:28:14,520
podcast today. 
Thank you all for tuning. 

579
00:28:14,530 --> 00:28:16,650
In thanks so much, Claudio. 
It's been a real pleasure and 

580
00:28:16,660 --> 00:28:19,370
thank you for doing the podcast.
I mean, you're making all these 

581
00:28:19,380 --> 00:28:21,300
voices audible to so many 
people. 

582
00:28:21,310 --> 00:28:22,720
So thanks for the work that 
you're doing. 

583
00:28:22,790 --> 00:28:23,240
Thank you.
