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Dear Social worker, welcome back
to the world's number one 

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personal development podcast. 
For social workers, skill alone 

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isn't enough. 
Building your character is what 

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sustains careers in social work.
I'm Lisa Ram, a social worker 

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turned full time entrepreneur at
socialworkcoachinghub.com. 

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And what a summer we've had. 
While I can't reduce your 

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caseload, I can help you level 
up your career with practical 

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tools, leadership strategies and
tips to build resilience and 

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keep pushing through everyday 
challenges. 

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This is real talk. 
From one social worker to 

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another, empowering your 
personal growth. 

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You're exactly where you need to
be. 

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Let's talk. 
We are back. 

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We had a summer break and now we
are back. 

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It is dark still at 7:00 AM in 
the mornings now. 

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So you know we are approaching 
the C word that is Christmas. 

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I hope you've had a lovely 
summer break and my apologies 

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because I didn't get round to 
actually saying to you I was 

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having a couple of months break.
So I will work on that. 

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I'll reflect on that and next 
year we'll make sure that you 

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are aware of what is happening. 
However, if you follow me on 

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social media, you will know that
I've been on holiday and that I 

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was preparing and hosting the 
Black and Diverse Safeguarding 

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Professionals Conference, which 
is the only conference here in 

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the UK for the global majority 
and allies alike. 

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And it was fantastic. 
Over 30 speakers, 19 workshops, 

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we had some good food, great 
networking. 

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It was a Saturday afternoon, 
great venue. 

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It was it was a chef's kiss and 
I'm just so pleased that all 

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went well. 
So thank you to everyone who 

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joins us. 
If you've never joined us, where

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have you been? 
Go to lisaranedwards.com, that's

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LESIRAN, that's Lisa Ran 
edwards.com/BD SC and you will 

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get all the updates there ready 
for next year. 

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We want to see you if you 
haven't been there. 

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What a summer. 
Oh my goodness, it feels so good

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to be back, to be speaking to 
you all. 

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But what a summer. 
It came, it went, we had great 

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summer days and now we are back.
And this week we are going to be

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talking about reclaiming 
yourself. 

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Is that time of year where the 
dark morning setting, the 

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earlier dark evening setting and
you're beginning to feel the 

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effects of the change of the 
weather. 

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And also if you like me, you 
start reflecting what did I 

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achieve this year? 
What am I doing next year? 

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How am I progressing next year? 
So this episode is motivating 

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you to reclaim yourself and 
finding yourself beyond the 

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social work role. 
I have coached hundreds of 

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social workers this year and 
I've trained hundreds of social 

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workers this year. 
If you didn't know, I do anti 

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racism training and trauma 
informed self-care training 

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along some others. 
Go to lisaandedwards.com you'll 

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find out information there and 
I've sold lots of books this 

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year as well. 
Lots of people have been buying 

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books. 
So if you didn't know, I write 

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the Social Work Practice and 
well-being Planner and the 

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self-care Journal for Social 
workers. 

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If you go to any of my social 
medias, Lisa Ann Edwards, you 

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will find a link to that or just
message me. e-mail 

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info@socialworkcoachinghub.com 
if you want to find out more 

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about the planners simply 
helping you get through your 

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everyday life. 
It's a holistic planner which 

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incorporates personal, 
well-being, organizational, and 

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your everyday professional life 
in one planner. 

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I've found it incredibly useful.
So let's talk about what happens

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when the social work role starts
to take over, start to takes 

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over your mind. 
It becomes your identity to the 

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core, and somehow, somewhere 
along the line, you begin to 

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lose sight of you. 
I want us to pause today, 

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reclaiming time, reclaiming 
headspace, and just remembering 

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that you are not your caseload. 
The quote I want to share with 

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you today is from Henry David 
Theroux. 

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I've no idea who he is. 
Sorry guys, but I found this 

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quote and it really spoke to me.
I was like, I've got to share 

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this. 
Not until we are lost do we 

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begin to understand ourselves. 
I'll tell you something, it's an

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interesting journey getting 
lost. 

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Even that story is in the Bible.
Or the prodigal son where he 

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leaves and flies the nest to go 
partying, getting involved in 

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all kinds of things, ends up 
destitute, homeless, hungry. 

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And you know, his father goes 
out to search for him and leaves

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the good son, the brother, the 
one that was behaving himself 

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and being obedient behind to go 
and find the last son. 

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And he brings the son back and 
welcomes him back and says come 

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home son, we're all he again. 
Found him the fattest feast they

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could find. 
And be mindful of vegans and 

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vegetarians here. 
And there is something about 

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being lost and you coming back 
home, coming back to yourself 

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and finding yourself whilst in 
the wilderness. 

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It's almost like getting your 
head straight. 

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I don't know if any of you guys 
watch or are on TikTok. 

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I'm on TikTok and I see posts 
where the audio track is someone

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walking and swearing in the 
background. 

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And the idea is, is that someone
is going for a leisurely walk or

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going for their morning walk. 
But the thoughts in your head 

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are all the things you thought 
you should have said, could have

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said, would have said. 
And in the midst of all that, 

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you've got all this swearing 
going on. 

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If you ever get to see it, you 
do chuckle because whilst you're

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out there having these thoughts,
whilst you're lost, whilst 

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you're trying to figure it out, 
somehow you find your way back 

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to yourself within all the mire 
and with all within all the 

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chaos. 
And I believe in social work, we

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have the capability of doing 
that. 

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But in order to make that 
happen, we've got to pause. 

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So my question to you is, have 
you ever looked up from your 

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work and realised you've been 
running on autopilot? 

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That your thoughts, your 
confidence, even your sense of 

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you feel buried somewhere under 
the weight of what's next? 

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This episode is going to form 
the part of you that is still 

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trying to breathe beneath the 
roll. 

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Now often my coaching clients 
say to me, I'm so pleased I've 

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decided to invest in coaching 
because this is time and space 

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for me. 
The amount of times I hear that 

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because people have the 
opportunity to 100% 

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unconditionally in a non 
judgmental safe space be 

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themselves. 
So we have to learn to ask 

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ourselves these questions when 
we're in the role of a social 

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worker. 
We're knee deep. 

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We're in October now, and 
remembering that some of the 

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vicarious trauma you're 
experiencing doesn't belong to 

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you in your mind. 
We have to find a way to 

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parallel process. 
Being compassionate alongside 

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protecting yourself now. 
I learned that simply just 

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trying to take control isn't 
about doing more, because by 

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doing more, you're losing 
yourself. 

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What I used to do personally, 
when I felt like I was losing 

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myself in the role, I would 
decide to create a season. 

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So I'll be like for the this two
weeks, I'm going to get my head 

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down. 
I'm going to work all the hours 

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that I think are necessary to 
get my work where I think it 

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needs to be my paperwork. 
Generally speaking, now you may 

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be in that season or you may be 
thinking every day is just so 

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relentless, but you have the 
control to decide how you want 

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to manage it. 
Are you going to take up the 

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work for a season, couple of 
weeks, 3 weeks and focus on 

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that? 
Or are you going to have a 

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conversation with your manager, 
try and get some support? 

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Are you going to make sure that 
you phone that friend that you 

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said you meant to phone or go 
out? 

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That time you said you meant to 
go out or have your lunch break 

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when you said you was going to 
have your lunch break? 

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Some of these promises that we 
are, we try to keep to ourselves

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when in practice, they can feel 
like they're just getting 

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further and further away and 
it's your job to take this 

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moment like in this podcast. 
So just think, OK, where am I on

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this journey? 
Am I feeling like I'm completely

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out of control and I'm just 
pulled in every direction and 

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I'm going in that direction? 
I've talked to you about this 

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before, but I'm going to mention
it again. 

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The sphere of influence. 
I want you to imagine three 

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circles inset one from another. 
Middle circle is control the 

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green area. 
These are everything where you 

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can control the outcome. 
The 2nd circle is called 

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influence. 
It's yellow. 

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These are all the things that 
you can only influence. 

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You do not have control over the
outcome. 

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And the 3rd circle is red. 
This is the section where you 

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have no control or no influence.
It's almost like if you cannot 

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do any, if you cannot influence 
it or you cannot control the 

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outcome of it, you've got to 
strike it off the list. 

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In this case, I believe if 
you're feeling like you're lost 

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right now, you're feeling like 
you're in the mire, you're in 

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the yellow area, you can 
influence how you use your time.

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We know that social work is 
about crisis intervention. 

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So some things are without your 
control, right? 

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They're in the red area, but you
can sit comfortably in that 

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yellow area outside of work. 
It certainly is the green area 

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control. 
You can control the outcome. 

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Now when I think back to the 
version of me that used to wake 

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up at 3:00 AM in the morning 
thinking, Oh my God, I didn't 

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write up the case notes for 
that. 

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Oh my goodness, the minutes. 
I didn't put the minutes on the 

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system or I didn't call back 
this parent. 

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It happens. 
And there is a level of 

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acceptance that living up to the
expectation that you wanted to 

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when you left university, some 
of you may realise it doesn't 

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always materialize. 
You can do your absolute best 

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and give your absolute best. 
But one family could take up 

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your whole week due to crisis 
intervention, due to placements,

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due to child protection 
medicals, right? 

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And that immediately puts you 
back into the place where you're

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not meeting your own 
expectations. 

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I was reading something the 
other day that said happiness is

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expectations versus reality. 
And do you need to lower your 

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expectations to meet the reality
of the circumstances that you're

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in? 
Trying to make sense of not 

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meeting your own standards 
sometimes can feel like failure.

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It can feel like you're letting 
yourself and your families down.

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I know that feeling. 
And you go to bed knowing that 

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feeling. 
You wake up knowing that feeling

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and when someone emailed you for
the second time and said I 

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haven't had a response, you're 
like, Oh my goodness, I really 

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had it in mind to respond. 
I just didn't get an 

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opportunity. 
And sometimes we can just beat 

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ourself up about it. 
I just want to remind you, 

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you're human. 
Yes, social work has high 

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expectations. 
And I know any social work with 

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integrity will have high 
expectations for themselves, let

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alone the local authority or the
trust of the charity one is 

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working for. 
However, there has to be some 

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form of boundaries or balance 
between expectations and 

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reality. 
As a social worker, you're 

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always learning, you're always 
growing, and you are allowed to 

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have hope. 
Hope in yourself, hope in the 

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families, hope in the system. 
But if we're constantly 

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measuring ourselves up against 
these expectations and these 

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expectations you and I both know
near impossible to meet given 

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the volume of work or the type 
of work that we're doing, then 

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the question really comes up as 
to what new expectations that 

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are nearest to the standards 
that you set for yourself and of

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course, professional standards 
will you feel most comfortable 

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to accept. 
Now I'm going to move on to a 

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question that I've received over
summer. 

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I've received a couple actually.
We'll see how many we can we can

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get through together. 
But one of the questions 

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literally was this, and I want 
to give a shout out to Sarah in 

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Australia. 
Thank you Australia for 

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listening. 
Sarah has written here. 

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When does it stop? 
How loaded is that question, 

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Sarah? 
The truth is our mindsets 

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constantly sit around creating a
space for work life balance. 

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So the general answer to a 
question like that would be find

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some balance. 
But as a social worker, 

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generally speaking, the work is 
not balanced by nature. 

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So how do we create balance in a
space where that isn't already 

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existing? 
For me, I would say this is 

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about your boundaries. 
You've let the work overtake you

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completely to the point where 
you're like, when does this 

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stop? 
You have to create the stop. 

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And from the moment you create 
the stop, such as taking a 

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moment to listen to this 
podcast, listen to the 

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questions, answer the questions,
from the moment that you do 

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that, you then create the 
boundaries. 

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I had a coaching session with 
someone last week who said, 

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right, five times a week I'm 
having my lunch break. 

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That's it. 
I've had enough. 

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And my question to them was, 
what challenges might come up 

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for you in trying to execute 
that objective? 

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And the obvious answer, of 
course, is crisis intervention. 

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Or perhaps it's raining outside 
so I can't go on the walk to 

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have the break that I want to 
have. 

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Coming back to that expectation 
versus reality. 

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So in the end, they decided on 
making sure they have two 

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mandatory breaks a week and the 
3-4 or five are considered bonus

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because that way one is training
their brain to accept the 

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reality but also have goals 
within that reality. 

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Now 2 lunch breaks are better 
than saying I'm going to have 5.

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Knowing that the workplace 
itself and the way that the 

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system works is not set up with 
boundaries. 

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In that way, the crisis will hit
you hard and fast. 

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We all know that one e-mail, 
right? 

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So my answer to you Sarah, is to
create the boundaries. 

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Look at the sphere of influence,
the yellow area, the 2nd circle 

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of influence. 
What can you influence? 

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What do you have the power to 
influence? 

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Don't focus on the red area, 
which is the way your question 

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is framed. 
It's through the red area. 

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When does it start? 
Like I've got no control over 

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this. 
Complete and utter defeat. 

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No. 
Let's change the mindset around 

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that and consider what can you 
influence. 

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Even that question alone gives 
another connotation to the 

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concept of work life boundaries.
OK, let's go for a second 

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question here. 
And the second question is from 

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Mike in Ireland. 
Hello, Mike. 

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Nice to hear from you, Mike. 
Now, Mike here has said that 

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he's access coaching, he's 
access therapy, he's access 

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counselling. 
For various reasons, he's asked 

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me not to share all of those and
the coaching was not with me to 

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confirm. 
But coaching has been the most 

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effective and Mike still wants 
to know why is that? 

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Why is coaching different to 
counselling or therapy or 

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mentoring Even so, thanks for 
your question Mike. 

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And Simply put, let's consider 
this from power dynamics point 

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of view. 
In a mentor relationship, a 

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mentor is considered to have 
been there and done that. 

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They are considered the expert 
and the mentee is to follow the 

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direction of the mentor. 
Counselling is very much about 

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looking backward and making 
sense of and creating some level

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of understanding of what's 
happened in the past. 

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Coaching is about looking 
forward and the power dynamic 

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doesn't exist in coaching. 
The coachee and the coach are on

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par, and I'd like you to 
consider this as a conversation.

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You've experienced this, so 
you'll know. 

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It's a conversation where the 
coach is posing questions to you

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to help you find the answer. 
It's predicated on the fact that

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you already have the answer and 
it's the coach's job to ask you 

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the right questions to help you 
find your solution. 

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00:18:27,800 --> 00:18:31,600
It's not like a mentor mentee 
relationship where it's 

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expected. 
The mentor gives you the answer.

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In coaching, you are helped to 
find your own answer. 

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I get in my coaching sessions 
all the time, please tell me the

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answer. 
And I'm like, no, I can't do 

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that. 
I'm not able to do that because 

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my take and my judgement on what
is happening, My analysis of 

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00:18:49,520 --> 00:18:54,840
what's happening is through my 
eyes, my experience and my 

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knowledge, my skills. 
But you have the exact same 

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00:18:58,440 --> 00:19:01,920
skills and qualities I do 
because you are the expert of 

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your own life and that's how you
find your solution. 

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00:19:06,400 --> 00:19:09,920
So coaching is about bringing 
you think of it as a bridge from

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00:19:09,920 --> 00:19:13,080
where you are on one side to the
bridge and helping you get to 

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00:19:13,080 --> 00:19:18,560
the other side of the bridge. 
It's about moving you forward. 

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00:19:18,640 --> 00:19:23,520
I would like to revisit the 
quote before I go. 

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00:19:23,520 --> 00:19:26,000
Thank you for your questions. 
I'll continue to answer them on 

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00:19:26,000 --> 00:19:30,360
future episodes. 
Not until we are lost do we 

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begin to understand ourselves. 
That's an indication there is 

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power within being lost. 
There is power within thinking. 

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00:19:39,720 --> 00:19:43,720
This is overwhelming. 
This is too much for me because 

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00:19:43,720 --> 00:19:46,760
that power lies in the 
opportunity for you to stop, 

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00:19:47,640 --> 00:19:52,440
reflect, and consider what you 
want for yourself moving forward

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00:19:52,440 --> 00:19:57,560
and create the boundaries using 
your sphere of influence to do 

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00:19:57,560 --> 00:20:00,520
so. 
When you're in the mix, and I 

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00:20:00,520 --> 00:20:03,520
mean when you're feeling like 
you're underneath everything and

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00:20:03,520 --> 00:20:07,160
you're just treading water 
trying to keep afloat, sometimes

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00:20:07,160 --> 00:20:13,440
it feels like you can't stop. 
And admittedly, some of my some 

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00:20:13,440 --> 00:20:16,080
of the ways I coped with that 
level of stress when I was in 

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00:20:16,080 --> 00:20:18,800
practice, I'm still seeing in 
myself now. 

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00:20:19,960 --> 00:20:23,240
I'm still having to spend time 
to stop, reflect, pause and 

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00:20:23,240 --> 00:20:27,040
decide on the way forward 
because that routine of that 

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00:20:27,040 --> 00:20:31,000
high level of stress, it takes 
time to change that behaviour. 

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00:20:31,000 --> 00:20:36,320
And I can say that it takes 
time, but just like you get up 

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00:20:36,320 --> 00:20:40,360
for work every morning, you've 
got to get up for yourself until

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00:20:40,360 --> 00:20:43,880
next month. 
I am so pleased to be back here.

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00:20:43,880 --> 00:20:47,880
I am so pleased to be talking to
you or I cannot wait for us to 

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00:20:47,880 --> 00:20:52,160
continue again. 
So hello to all of you in China,

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00:20:52,160 --> 00:20:56,880
all of you in Africa, all of you
in America, of course, my 

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00:20:56,880 --> 00:21:01,400
hometown, the UK, giving you 
love, giving you blessings. 

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I pray you have a blessed month.
Until next time, remember to 

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00:21:05,240 --> 00:21:10,840
take time and headspace for you 
because the work is important, 

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but you, you're essential. 
God bless you.

