1 00:00:10,000 --> 00:00:12,600 Welcome to the everyday p.m. podcast podcast where we 2 00:00:12,600 --> 00:00:15,700 discussed project management principles for your MBA life. 3 00:00:16,000 --> 00:00:18,900 My name is Ann campea and I'm a certified project / program 4 00:00:18,900 --> 00:00:22,100 manager with over a decade of experience working for all of 5 00:00:22,100 --> 00:00:24,900 the industries, retail consumer, goods Tech marketing. 6 00:00:24,900 --> 00:00:26,200 You name it. I've been there. 7 00:00:26,200 --> 00:00:29,100 I've been a p.m. there. I am so excited to welcome. 8 00:00:29,100 --> 00:00:31,700 John Darby Shaw. Fire who is the CEO and 9 00:00:31,700 --> 00:00:35,400 co-founder of smart sweet which is a no code platform built for 10 00:00:35,400 --> 00:00:39,100 workplaces. And every field imaginable, just 11 00:00:39,100 --> 00:00:41,800 like all the fields that I've been able to double in as well, 12 00:00:42,300 --> 00:00:46,100 John's experience at ey and dozens of Fortune, 100 companies 13 00:00:46,100 --> 00:00:48,900 helps him enhance the productivity of people and teams 14 00:00:48,900 --> 00:00:51,800 by aligning their work around common goals. 15 00:00:52,100 --> 00:00:55,500 John is passionate about creating experiences that enrich 16 00:00:55,500 --> 00:00:58,800 a company and realizing the potential of individuals. 17 00:00:58,800 --> 00:01:01,500 So John What a, what an introduction. 18 00:01:01,500 --> 00:01:04,200 I love your background. Welcome to the everyday p.m. 19 00:01:04,200 --> 00:01:07,600 podcast for those of. For those who have not met, you 20 00:01:07,600 --> 00:01:10,200 yet, please take a brief moment to introduce yourself to my 21 00:01:10,200 --> 00:01:12,200 audience. Sure. 22 00:01:12,200 --> 00:01:14,200 And thank you and it's a pleasure to join you today. 23 00:01:14,600 --> 00:01:19,000 Yeah, I'm co-founder and CEO of a company called smart sweet. 24 00:01:19,000 --> 00:01:22,000 We are a Work Management platform that helps manage any 25 00:01:22,000 --> 00:01:24,900 process or project inside of an organization on a single 26 00:01:24,900 --> 00:01:27,600 platform. Most of your listeners are 27 00:01:27,600 --> 00:01:31,100 probably familiar with project management type products, like 28 00:01:31,100 --> 00:01:34,200 right in a sauna and Monday click up here table. 29 00:01:34,700 --> 00:01:37,500 So we provide those similar types of capabilities on the 30 00:01:37,500 --> 00:01:40,200 project management side. But in addition to that we 31 00:01:40,200 --> 00:01:43,600 provide kind of the More extensive Process Management 32 00:01:43,600 --> 00:01:45,800 type activities as well. So you can have a single 33 00:01:45,800 --> 00:01:49,100 platform to kind of manage all of that together. 34 00:01:49,600 --> 00:01:52,600 Oh gosh, what a dream and how you figured out how to do. 35 00:01:52,600 --> 00:01:56,700 That is incredible, because I've been in the full Gambit of all 36 00:01:56,700 --> 00:01:59,400 the systems, right? And where you have multiple 37 00:01:59,400 --> 00:02:01,300 systems. You have to engage in multiple 38 00:02:01,300 --> 00:02:04,800 systems everyday as a p.m. So what a smart, sweet sounds 39 00:02:04,800 --> 00:02:07,500 exactly like its title. It brings everything together 40 00:02:07,500 --> 00:02:11,200 and what an amazing of feature for project managers to jump on, 41 00:02:11,300 --> 00:02:14,500 because I know for myself that it can be overwhelming 42 00:02:14,500 --> 00:02:16,700 sometimes. So thank you for being that 43 00:02:16,700 --> 00:02:20,100 person that has created this for us first and foremost. 44 00:02:20,100 --> 00:02:23,100 So tell us a little bit about how you got there. 45 00:02:23,100 --> 00:02:26,100 How did you get to being the CEO and co-founder of smart? 46 00:02:26,100 --> 00:02:28,700 Sweet. Yeah, you know, my career 47 00:02:28,700 --> 00:02:32,500 started kind of early on for me in the big X consulting firm. 48 00:02:32,500 --> 00:02:35,000 So I started out with price Waterhouse. 49 00:02:35,400 --> 00:02:39,000 I end up running their bid, west region Consulting practice, and 50 00:02:39,000 --> 00:02:41,600 then after three, or four years of Ernst ago, lured from you, 51 00:02:41,700 --> 00:02:44,900 Way to run their one of their Global Consulting practices. 52 00:02:44,900 --> 00:02:48,200 So, that's where I really grew up in project management and we 53 00:02:48,200 --> 00:02:50,800 had about 1,500 Consultants globally. 54 00:02:51,700 --> 00:02:55,100 We had a global pmo that was set up to kind of manage and 55 00:02:55,100 --> 00:02:56,900 understand all of those projects. 56 00:02:57,200 --> 00:03:00,800 Get a team of people that built methodologies around the 57 00:03:00,808 --> 00:03:03,900 delivery of services. So we were consistent across all 58 00:03:03,900 --> 00:03:06,700 the different areas that are there and then we had very 59 00:03:06,700 --> 00:03:10,300 detailed project plans, right? That each team would follow in 60 00:03:10,300 --> 00:03:13,100 the delivery of those services. So that was kind of my 61 00:03:13,100 --> 00:03:17,600 introduction to project management and pmo's by to the 62 00:03:17,600 --> 00:03:21,000 best organizations around, you know, project management that 63 00:03:21,000 --> 00:03:24,100 their entire businesses around repeatable processes. 64 00:03:24,500 --> 00:03:26,700 And, and so that really stuck with me. 65 00:03:26,700 --> 00:03:30,300 And my career, I left Ernst & Young and founded a company 66 00:03:30,500 --> 00:03:33,900 called Archer Technologies. We helped manage governance, 67 00:03:33,900 --> 00:03:37,300 risk, and compliance processes, and projects inside of some of 68 00:03:37,300 --> 00:03:39,400 the leading organizations around the world. 69 00:03:39,400 --> 00:03:41,600 I think 75 of the Fortune 100 per customer. 70 00:03:41,700 --> 00:03:45,700 Customers 29 of the 30, top of the biggest banks in the world, 71 00:03:45,700 --> 00:03:48,500 where customers? So really the Enterprise level 72 00:03:49,000 --> 00:03:50,600 that was there. We sold that company. 73 00:03:50,600 --> 00:03:53,900 And in 2010, I had the chance of two. 74 00:03:54,100 --> 00:03:57,000 I thought I would retire for a while and we started a family 75 00:03:57,000 --> 00:04:00,000 foundation and did some really fun things with youth programs 76 00:04:00,000 --> 00:04:02,100 women's initiatives and entrepreneurial programs. 77 00:04:02,900 --> 00:04:06,300 But to be honest I got bored. Like that wasn't my passion, I 78 00:04:06,300 --> 00:04:07,800 enjoyed it but it wasn't my passion. 79 00:04:07,800 --> 00:04:11,600 My passion was really you know link software that help support. 80 00:04:11,700 --> 00:04:14,900 Processes and projects for people and meeting people to 81 00:04:14,900 --> 00:04:18,600 understand that each person's a little different, how they like 82 00:04:18,600 --> 00:04:20,800 to manage things. And I'd like to take all that 83 00:04:20,800 --> 00:04:23,400 into consideration to build a platform that kind of solves 84 00:04:23,400 --> 00:04:27,300 that problem for everybody in their unique ways, what an 85 00:04:27,300 --> 00:04:31,500 incredible journey and I love that you, you your background, 86 00:04:31,500 --> 00:04:37,200 really speaks to how smart sweet became an idea in your head is 87 00:04:37,200 --> 00:04:39,500 what I'm guessing. The, the idea of smart Street 88 00:04:39,500 --> 00:04:43,100 was born of your experiences, In your professional Journey. 89 00:04:43,100 --> 00:04:46,500 So was there a moment exactly where you thought? 90 00:04:46,500 --> 00:04:49,500 Oh, I've got to create something to fill this Gap that I'm 91 00:04:49,500 --> 00:04:52,500 seeing. Yeah, so that first one 92 00:04:52,500 --> 00:04:55,100 happened, when I was at Ernst & Young, I had the chance to kind 93 00:04:55,100 --> 00:04:58,800 of just travel and to meet with so many customers and we were at 94 00:04:58,800 --> 00:05:02,100 that time, we were delivering services and the clients would 95 00:05:02,100 --> 00:05:04,600 say in six months, can you come back and do that same service 96 00:05:04,600 --> 00:05:07,200 again and we give them the same recommendations for what was 97 00:05:07,200 --> 00:05:09,500 being done. Mainly around organizations, 98 00:05:09,500 --> 00:05:11,500 trying to go online for the first time with online. 99 00:05:11,700 --> 00:05:13,400 Making or an online presence, right? 100 00:05:13,400 --> 00:05:16,500 And they needed to make sure that the systems were secure and 101 00:05:16,500 --> 00:05:19,400 the processes were in place to keep those things secure. 102 00:05:19,800 --> 00:05:23,300 And the idea was to think about managing at that time, cyber 103 00:05:23,300 --> 00:05:26,500 security components in the same way that you would manage any 104 00:05:26,500 --> 00:05:28,900 other process in a company like, you know, accounts payable 105 00:05:28,900 --> 00:05:32,800 accounts, receivable HR. So my the idea Archer was too 106 00:05:33,900 --> 00:05:37,100 for the first time to find what those processes would be inside 107 00:05:37,100 --> 00:05:38,900 of governance risk and compliance. 108 00:05:38,900 --> 00:05:41,500 And we were the first company to do that, that's why that 109 00:05:41,600 --> 00:05:43,400 Companies been so successful today. 110 00:05:43,400 --> 00:05:45,400 They're the leader in that space. 111 00:05:46,200 --> 00:05:49,100 And what we found of customers is we built a notebook platform, 112 00:05:49,100 --> 00:05:52,300 that, that solve that problem. So, that every customer could 113 00:05:52,400 --> 00:05:55,300 could basically customize the processes to fit, exactly how 114 00:05:55,300 --> 00:05:58,600 they wanted them to be or the projects that they were managing 115 00:05:58,900 --> 00:06:01,500 associated with those. What we found is that a few of 116 00:06:01,500 --> 00:06:04,700 our largest customers were using our platform to manage all kinds 117 00:06:04,700 --> 00:06:07,900 of things, outside of cyber security so that idea kind of 118 00:06:07,900 --> 00:06:12,700 stayed with me to help organizations manage any Says so 119 00:06:12,700 --> 00:06:16,300 fast forward, you know, ten years after that, when I decided 120 00:06:16,300 --> 00:06:19,400 that I really want to kind of get back into this game and help 121 00:06:19,400 --> 00:06:22,300 solve that problem. But for any size company, I 122 00:06:22,300 --> 00:06:25,700 don't care if you're one or two users or we have a customer, 123 00:06:25,700 --> 00:06:29,200 that's 2,000 users. We wanted to bring those same 124 00:06:29,200 --> 00:06:32,800 Enterprise capabilities to the masses at a level that's not 125 00:06:32,800 --> 00:06:35,600 been done before and also at a price point that's not been done 126 00:06:35,600 --> 00:06:38,900 before. Meaning, our entry-level pricing 127 00:06:39,000 --> 00:06:41,500 starts at ten dollars per user per month and you get the same. 128 00:06:41,600 --> 00:06:44,200 Features with the exception of single sign-on and some access 129 00:06:44,200 --> 00:06:46,600 control things as our Enterprise accounts yet. 130 00:06:46,600 --> 00:06:49,100 It's there. So we felt that that is what we 131 00:06:49,400 --> 00:06:52,400 would help us be Unique Kind of in this new space. 132 00:06:52,900 --> 00:06:54,500 Yeah. I was going to ask you. 133 00:06:54,500 --> 00:06:56,800 You actually answered my question before I even got to 134 00:06:56,800 --> 00:06:59,900 it. It is what is who is who is the 135 00:07:00,100 --> 00:07:04,200 you know, key consumer of smart sweet and it sounds like you 136 00:07:04,700 --> 00:07:08,700 captured a wide net of people who can come in at an affordable 137 00:07:08,700 --> 00:07:11,500 level and really just get the full Enterprise experience. 138 00:07:11,700 --> 00:07:16,800 Out feeling, like even the company has to be of the size 139 00:07:16,900 --> 00:07:21,200 that would need Enterprise type software and my does that make 140 00:07:21,200 --> 00:07:23,600 sense what I'm trying to do? Yeah. 141 00:07:23,700 --> 00:07:26,300 Oops, it absolutely does. You know, I would always be 142 00:07:26,300 --> 00:07:28,300 frustrated. I let me back up this little 143 00:07:28,300 --> 00:07:32,300 bit, but when my, after we sold our Technologies, you know, we 144 00:07:32,300 --> 00:07:35,700 did our family Foundation, but we also invested in young 145 00:07:35,700 --> 00:07:38,700 startup companies, we invest in about 400 different companies. 146 00:07:38,700 --> 00:07:40,900 So I had the chance to sit down with a lot of Founders. 147 00:07:41,300 --> 00:07:43,300 Yeah. And new CEOs. 148 00:07:43,500 --> 00:07:47,600 And the same topic came up just over and over, which was they 149 00:07:47,600 --> 00:07:51,700 had this great idea but how do I build the business and run the 150 00:07:51,700 --> 00:07:53,700 things in the business? So I can work on the idea, 151 00:07:53,700 --> 00:07:55,800 right? So a lot of people are using 152 00:07:55,800 --> 00:07:58,400 spreadsheets and Google Docs. Some people are using project 153 00:07:58,400 --> 00:08:00,300 management tools to manage processes. 154 00:08:00,300 --> 00:08:02,100 Some of the other way around processes. 155 00:08:02,400 --> 00:08:05,500 They are maybe they purchase Salesforce to do some other CRM 156 00:08:05,500 --> 00:08:08,500 but it didn't talk with other things they were doing and we 157 00:08:08,500 --> 00:08:13,100 spent a lot of time talking about how do I Each the process, 158 00:08:13,100 --> 00:08:16,300 some projects in the company and sometimes more time talking 159 00:08:16,300 --> 00:08:19,500 about that, then we did the idea that they had, you know, as a 160 00:08:19,500 --> 00:08:21,100 Founder. Yeah, who's there. 161 00:08:21,100 --> 00:08:24,100 So that's the core problem for any business that we're trying 162 00:08:24,100 --> 00:08:27,500 to solve is like, to give them a single place to do this work, 163 00:08:27,800 --> 00:08:30,000 that solves all those problems that they have. 164 00:08:30,000 --> 00:08:33,100 Some in a typical organization, like you were saying earlier, 165 00:08:33,100 --> 00:08:36,299 maybe has six to eight different products that they use to kind 166 00:08:36,299 --> 00:08:38,600 of have somebody do their job, so they're kind of switching 167 00:08:38,600 --> 00:08:41,799 tabs and jumping around a lot. So, we were trying to stay Say 168 00:08:42,100 --> 00:08:44,800 how can we solve that problem where you don't have to have all 169 00:08:44,800 --> 00:08:47,300 those products but maybe you want to have two or three 170 00:08:47,300 --> 00:08:50,500 because maybe you do love to have Salesforce as maybe your 171 00:08:50,500 --> 00:08:53,600 key CRM and you just want to integrate data from them back 172 00:08:53,600 --> 00:08:56,800 into, you know, our product. So we try to make it easy for 173 00:08:56,800 --> 00:08:58,700 you to keep the things that you really like. 174 00:08:58,700 --> 00:09:01,700 And then everything else you could kind of pull into a single 175 00:09:01,700 --> 00:09:03,400 platform. That's great. 176 00:09:03,400 --> 00:09:06,200 Doesn't sound like you need to be of a specific archetype to be 177 00:09:06,200 --> 00:09:08,600 able to utilize smart Sweden. I know we're getting kind of 178 00:09:08,600 --> 00:09:11,500 into the weeds. I'm just so fascinated by this. 179 00:09:11,600 --> 00:09:15,800 Because I have a feeling those that are listening. 180 00:09:15,900 --> 00:09:18,600 Either have gone through this type of issue. 181 00:09:19,800 --> 00:09:22,900 We've probably seen a lot of small businesses that wanted to 182 00:09:22,900 --> 00:09:26,100 start up died because of the fact that they were trying to 183 00:09:26,100 --> 00:09:29,600 solve for this Gap, in trying to start up their own small 184 00:09:29,600 --> 00:09:32,300 business. How do you make things work 185 00:09:32,300 --> 00:09:33,600 together? How do you bring it all 186 00:09:33,600 --> 00:09:35,100 together? And I imagine in those 187 00:09:35,100 --> 00:09:40,000 conversations with, those people who are kind of the top of their 188 00:09:40,000 --> 00:09:42,400 small businesses trying to run Them or trying to get them 189 00:09:42,400 --> 00:09:44,700 started. As they spent so much time over 190 00:09:44,700 --> 00:09:47,100 here trying to solve for this, that they couldn't even get the 191 00:09:47,100 --> 00:09:50,100 idea off the ground. And I think that's you present 192 00:09:50,100 --> 00:09:53,900 such a great opportunity for these people to be able to do 193 00:09:53,900 --> 00:09:56,700 so. And not really think about that 194 00:09:56,700 --> 00:10:00,100 whole execution, operational piece of it, which is fantastic. 195 00:10:00,100 --> 00:10:03,800 So with with that being said, your management and Leadership 196 00:10:03,800 --> 00:10:07,300 philosophies because as we think about you started this as a 197 00:10:07,300 --> 00:10:11,100 small business, obviously grown. But for those that are looking 198 00:10:11,100 --> 00:10:13,800 to start Up their own small businesses or startups. 199 00:10:13,800 --> 00:10:16,600 What are some of the leadership or management philosophies that 200 00:10:16,600 --> 00:10:20,400 you would impart on them? Yeah, I would say just from my 201 00:10:20,400 --> 00:10:23,000 experience and having the chance to work with so many young 202 00:10:23,000 --> 00:10:26,300 companies along the way. But then also seeing how the 203 00:10:26,300 --> 00:10:29,600 larger companies that are really successful at the Goldman Sachs 204 00:10:30,200 --> 00:10:35,000 how well they manage all of the people and processes inside the 205 00:10:35,000 --> 00:10:37,500 organization, right? It's very different from Goldman 206 00:10:37,500 --> 00:10:40,300 Sachs to maybe another financial services company and the way 207 00:10:40,300 --> 00:10:43,200 that they're more manageable. Seeing things and what I have my 208 00:10:43,200 --> 00:10:45,200 own principles. And what I found is that things 209 00:10:45,200 --> 00:10:48,100 start with objectives and key results to a lot of people call. 210 00:10:48,100 --> 00:10:50,500 Okay. Arts, which are before I can 211 00:10:50,500 --> 00:10:53,700 understand before I start going and doing the work, let's 212 00:10:53,700 --> 00:10:55,600 understand. Like what's the objectives that 213 00:10:55,600 --> 00:10:59,300 we're trying to obtain and let's break that down by month or 214 00:10:59,300 --> 00:11:02,000 quarter and then all the work that we're doing in the 215 00:11:02,000 --> 00:11:04,100 organization. Should tie back to that. 216 00:11:04,200 --> 00:11:06,700 And if it does, the two things have to happen, either, don't do 217 00:11:06,700 --> 00:11:08,400 that work. Or we need to change our 218 00:11:08,400 --> 00:11:11,100 executive objectives to kind of match the work. 219 00:11:11,100 --> 00:11:14,300 That's actually Getting done in the company that helps keep 220 00:11:14,300 --> 00:11:18,000 everybody aligned, right? And once you know the objectives 221 00:11:18,500 --> 00:11:21,400 I'm really big on identifying measurable results. 222 00:11:21,500 --> 00:11:25,200 So you know, what am I trying to get from this outcome from this 223 00:11:25,200 --> 00:11:28,000 objective that I have in a way that I could say, I either met 224 00:11:28,000 --> 00:11:31,300 that didn't need it or I'm kind of in a Range that's there. 225 00:11:31,800 --> 00:11:35,200 And then once that's done then it's all about planning the work 226 00:11:35,200 --> 00:11:37,400 and working the plant, right? That's where the project 227 00:11:37,400 --> 00:11:40,300 management comes in. There's a whole host of 228 00:11:40,300 --> 00:11:42,800 different tools and ways. That you could manage projects 229 00:11:42,800 --> 00:11:45,000 of different sizes and complexities, that's there. 230 00:11:45,000 --> 00:11:48,800 But what's important is that you pick the one that's, that's that 231 00:11:48,800 --> 00:11:50,400 works for the way that you want to work, right? 232 00:11:50,400 --> 00:11:52,800 It could be as simple as a spreadsheet, or it could be a, 233 00:11:52,800 --> 00:11:55,400 you know, something more complex, like, smart sweep that 234 00:11:55,400 --> 00:11:59,000 you have in place that's there. And then, you know, just 235 00:11:59,000 --> 00:12:02,900 managing to that each day that you come in on, what's on the 236 00:12:02,900 --> 00:12:06,200 plan, what needs to get done? A lot of young entrepreneurs 237 00:12:06,500 --> 00:12:10,300 startup Founders, their days. Get really busy with all the 238 00:12:10,300 --> 00:12:13,300 things that are happening. And what get set aside is 239 00:12:13,300 --> 00:12:15,900 working the plan, right? So they have to find the balance 240 00:12:15,900 --> 00:12:19,100 between the things that happen each day and then having the 241 00:12:19,100 --> 00:12:21,200 time set aside to X and get the things done. 242 00:12:21,200 --> 00:12:24,100 That manage that mean the most of the business. 243 00:12:24,600 --> 00:12:28,700 Yeah, yeah, absolutely. I can imagine they, I don't have 244 00:12:28,700 --> 00:12:31,900 my own business but even doing this podcast feels like running 245 00:12:32,200 --> 00:12:35,800 my own mini business. And even even that is sometimes 246 00:12:35,800 --> 00:12:39,500 a heavy task to be able to coordinate and understand when 247 00:12:39,900 --> 00:12:42,300 content has to go up and all those Things that you have to 248 00:12:42,300 --> 00:12:46,400 think about as a small business or startup that again, I'm going 249 00:12:46,400 --> 00:12:49,300 back to your software, but I think it's, it comes down to, 250 00:12:49,300 --> 00:12:53,300 there's there are tools available that can help 251 00:12:53,400 --> 00:12:56,600 alleviate some of that stress of somebody who's in that position. 252 00:12:56,600 --> 00:13:02,100 Now, when you were starting up your smart, sweet business, did 253 00:13:02,100 --> 00:13:06,100 you use your own business? Kind of, as the first use case, 254 00:13:06,100 --> 00:13:09,400 to make sure that what you detectives you wanted to get out 255 00:13:09,400 --> 00:13:13,400 of the software, we're actually Functioning and doing all the 256 00:13:13,400 --> 00:13:16,500 things that you wanted it to do. We absolutely did. 257 00:13:16,500 --> 00:13:20,200 That's a great question. We use our product to manage 258 00:13:20,200 --> 00:13:24,000 every process and project in our company and stem every employee 259 00:13:24,000 --> 00:13:27,000 in our, in our company, uses our product, all day, every day to 260 00:13:27,000 --> 00:13:29,800 do their job. And that's a necessity for us. 261 00:13:29,800 --> 00:13:33,600 If we expect customers, if we're pitching them to do the same as 262 00:13:33,600 --> 00:13:35,000 well. And we feel that there are a lot 263 00:13:35,000 --> 00:13:38,100 of vendors, even on the project management side that don't 264 00:13:38,100 --> 00:13:40,600 manage their internal processes with their own projects 265 00:13:40,900 --> 00:13:42,400 software. That they have in place and 266 00:13:42,400 --> 00:13:45,900 that's a big, big red flag. That means it might not scale to 267 00:13:45,900 --> 00:13:48,100 the level that you need or something. 268 00:13:48,100 --> 00:13:52,600 So we take a lot of pride in that we do that but we also it 269 00:13:52,600 --> 00:13:55,300 helps us understand where we haven't done things. 270 00:13:55,300 --> 00:13:57,100 Maybe the best way that they could be done in the most 271 00:13:57,100 --> 00:13:59,400 efficient way. So our team can find those 272 00:13:59,400 --> 00:14:03,700 problems first or those user interface, little quirks that we 273 00:14:03,700 --> 00:14:07,100 need to change before they go to the customers as well. 274 00:14:07,300 --> 00:14:09,700 Yeah, makes sense and then ultimately, you know, I think 275 00:14:09,700 --> 00:14:14,400 every business and every piece Wants to find full value in 276 00:14:14,400 --> 00:14:18,700 their processes and ultimate and look for continuous Improvement 277 00:14:18,700 --> 00:14:21,800 and process optimization, and that sort of thing. 278 00:14:21,800 --> 00:14:26,500 So, once you've got a business to kind of a level of their, 279 00:14:26,500 --> 00:14:30,200 okay, now they're they're using the system it's working for 280 00:14:30,200 --> 00:14:35,000 their business and it's giving them some sort of workflow that 281 00:14:35,000 --> 00:14:39,400 is making things a lot smoother. How do you then ensure that the 282 00:14:39,400 --> 00:14:42,800 business can fuel further? Ization at that point. 283 00:14:42,800 --> 00:14:44,300 Like what's the next step for them? 284 00:14:45,000 --> 00:14:46,600 Yeah. So one of the things that we try 285 00:14:46,600 --> 00:14:48,900 to do, that's maybe a little unique and I think this comes 286 00:14:48,900 --> 00:14:52,600 from my background at Ernst. A gun is that out of the box of 287 00:14:52,600 --> 00:14:55,700 our product. We have 200, best-in-class, 288 00:14:55,700 --> 00:14:58,600 templates, and templates is a bad name to describe this but 289 00:14:58,600 --> 00:15:02,200 it's a best-in-class process on how to perform something, 290 00:15:02,200 --> 00:15:05,500 whether sales marketing HR customer success. 291 00:15:05,800 --> 00:15:10,300 We have 200 of those templates. So somebody doesn't understand 292 00:15:10,300 --> 00:15:13,700 yet what a best Practice looks like on how to solve that 293 00:15:13,700 --> 00:15:15,900 problem. We give them that capability to 294 00:15:15,900 --> 00:15:18,400 download a that. In 3 seconds, it has demo data. 295 00:15:18,400 --> 00:15:21,500 They can play with it decide if that's the process that's best 296 00:15:21,500 --> 00:15:23,300 for them. And we give them a couple 297 00:15:23,300 --> 00:15:24,900 choices. We give you something that's 298 00:15:24,900 --> 00:15:27,400 more simple and we give you something that it goes up to 299 00:15:27,400 --> 00:15:29,500 more complex with the bigger guys who views. 300 00:15:29,900 --> 00:15:33,200 And that allows people to very quickly download those and then 301 00:15:33,200 --> 00:15:36,500 tailor those to fit exactly how they want to do that. 302 00:15:36,500 --> 00:15:40,500 So a typical customer for us comes in to manage either a 303 00:15:40,500 --> 00:15:44,200 couple of Objects or maybe sales or HR process. 304 00:15:44,200 --> 00:15:46,900 But what happens over time is they start to realize that, 305 00:15:47,200 --> 00:15:48,500 okay? I don't have to pay any more 306 00:15:48,500 --> 00:15:51,700 money and I could start using all these other process 307 00:15:51,700 --> 00:15:54,600 templates that are here to kind of help us get going in our 308 00:15:54,600 --> 00:15:56,900 business. Yeah, yeah, absolutely. 309 00:15:56,900 --> 00:16:00,800 There's oftentimes, what I've found in my role as that we, 310 00:16:01,700 --> 00:16:04,100 I've been at companies where we've either made something 311 00:16:04,100 --> 00:16:07,500 internally and that's kind of been our main system of record 312 00:16:07,500 --> 00:16:10,400 or we purchase something out of the box, but don't really get 313 00:16:10,400 --> 00:16:14,000 the full features. Go that in the depth to 314 00:16:14,000 --> 00:16:17,100 understanding, how to use the templates and Reporting and that 315 00:16:17,100 --> 00:16:19,100 sort of thing. So seeing it kind of across all 316 00:16:19,100 --> 00:16:21,500 levels, but it sounds like there's a full breadth of 317 00:16:21,500 --> 00:16:24,200 offering once the business is ready for it. 318 00:16:24,400 --> 00:16:28,500 They can dive you a little bit deeper and get even more value 319 00:16:28,500 --> 00:16:32,900 out of smart sweet as well. So, and and John, I by no means 320 00:16:32,900 --> 00:16:35,200 meant for this to be an interview about smart. 321 00:16:35,200 --> 00:16:37,700 Sweet. I don't know how it turned into 322 00:16:37,700 --> 00:16:40,900 that, but I did want to make sure that we highlighted all the 323 00:16:40,900 --> 00:16:42,800 good things. Things that this can do for a 324 00:16:42,808 --> 00:16:46,100 project manager, because I do think it in the suite of 325 00:16:46,100 --> 00:16:48,900 everything that we do on a day-to-day to be able to bring 326 00:16:48,900 --> 00:16:53,300 things together is such a great feature of the software, but 327 00:16:53,300 --> 00:16:56,400 kind of going back to you and your leadership role with the 328 00:16:56,400 --> 00:16:58,700 company. When you talked about starting 329 00:16:58,700 --> 00:17:03,200 your small business or startup, there's a lot going on and then 330 00:17:03,200 --> 00:17:06,500 at the same time, you're dealing with having to get the right 331 00:17:06,500 --> 00:17:11,300 talent in the door and then ultimately building a culture. 332 00:17:11,400 --> 00:17:15,500 Great workplace environment for the people that then work in 333 00:17:15,500 --> 00:17:18,300 your business. So I know that there's a lot of 334 00:17:18,700 --> 00:17:21,000 businesses whose kind of struggle to find their identity. 335 00:17:21,000 --> 00:17:24,700 Even long-standing businesses, bigger businesses, whatever. 336 00:17:24,700 --> 00:17:26,200 I've seen it across the board, right? 337 00:17:26,200 --> 00:17:30,600 So for you as a CEO and co-founder of your own business. 338 00:17:30,900 --> 00:17:33,600 How do you ensure that the workplace environment is 339 00:17:33,900 --> 00:17:36,400 something that people are attracted to and how do you 340 00:17:36,400 --> 00:17:40,200 create that company culture? Sure no, great question. 341 00:17:40,200 --> 00:17:43,500 So my background is kind of showed me that the best cultures 342 00:17:43,500 --> 00:17:47,000 that I've seen kind of come from collaboration that's kind of 343 00:17:47,000 --> 00:17:51,500 built in to the way that people work each day and regardless of 344 00:17:51,900 --> 00:17:54,800 you can either do this organically, just through 345 00:17:54,800 --> 00:17:57,200 different events and things that you do at the company or you 346 00:17:57,200 --> 00:17:59,700 could do it through software. Or you could do a combination of 347 00:17:59,700 --> 00:18:01,300 both, which I think is the best way. 348 00:18:01,300 --> 00:18:04,600 And that's the work that the software and the environment are 349 00:18:04,600 --> 00:18:06,600 both trying to support the collaboration. 350 00:18:06,600 --> 00:18:09,400 And you know what I found? Is that different groups of 351 00:18:09,400 --> 00:18:12,000 people like different levels of collaboration, right? 352 00:18:12,000 --> 00:18:14,500 You take baby baby, boomers. We like to collaborate. 353 00:18:14,500 --> 00:18:18,000 I'm kind of in that group, but they're not quite as social as 354 00:18:18,000 --> 00:18:20,100 Millennials, right? Millennials grew up a little 355 00:18:20,100 --> 00:18:24,100 different. They want to interact with their 356 00:18:24,100 --> 00:18:26,800 software in the way that they're doing the work, that's closer to 357 00:18:26,800 --> 00:18:28,700 Facebook and Twitter and Instagram. 358 00:18:28,700 --> 00:18:31,100 The way that they've kind of grown up with things and you 359 00:18:31,100 --> 00:18:35,500 take the Jim's ears, which they absolutely grew up with a phone 360 00:18:35,500 --> 00:18:38,900 and an iPad and computer, probably all three Right there 361 00:18:38,900 --> 00:18:42,000 was there and at times they like to work remotely on their phone 362 00:18:42,000 --> 00:18:44,300 and do the same type of work that they do on their computer 363 00:18:44,300 --> 00:18:46,300 or their tablet. In some cases. 364 00:18:46,300 --> 00:18:48,800 When I meet with them, they'll be working on their computer, 365 00:18:48,800 --> 00:18:51,200 but they'll also be doing something on their phone in the 366 00:18:51,200 --> 00:18:54,400 same software at the same time. Like, yeah, they like to do a 367 00:18:54,408 --> 00:18:57,800 lot at the same time, but the key thing that I've, I've kind 368 00:18:57,800 --> 00:19:01,400 of taken away from that, is that they like to know, they like to 369 00:19:01,400 --> 00:19:04,900 be able to share their personal profile of who they are with the 370 00:19:04,900 --> 00:19:07,500 people that they work with, they like to be able to look at those 371 00:19:07,500 --> 00:19:10,200 profiles of the other people to get to know them because they 372 00:19:10,200 --> 00:19:12,600 might not all be in the same office or if they're in the same 373 00:19:12,600 --> 00:19:14,700 office different floors are different departments. 374 00:19:15,900 --> 00:19:19,600 They like to be able to see work streams across departments or 375 00:19:19,600 --> 00:19:21,700 across people to kind of see what's getting done in the 376 00:19:21,700 --> 00:19:25,000 company that's there. So they feel like they're a part 377 00:19:25,000 --> 00:19:28,000 of something that's happening and then they like to see what 378 00:19:28,000 --> 00:19:32,400 are the goals of the company and where we act and attaining those 379 00:19:32,400 --> 00:19:34,000 goals. Most companies have a sales 380 00:19:34,000 --> 00:19:36,400 goal, right? Or Revenue goal that's in place 381 00:19:36,400 --> 00:19:39,900 and people, they like to know, You know are we at 70% of that 382 00:19:39,900 --> 00:19:44,500 goal or we had 110 percent like where are we at and to me those 383 00:19:44,500 --> 00:19:48,200 things that I just mentioned are what helps build that culture 384 00:19:48,300 --> 00:19:52,000 right in the company of people working together and then if you 385 00:19:52,500 --> 00:19:56,500 bring that together with some outside events that are in place 386 00:19:56,800 --> 00:19:59,600 where people are give a good extorted Archer. 387 00:19:59,900 --> 00:20:03,700 We gave each employee in the company three days off per year, 388 00:20:03,700 --> 00:20:07,000 to go get involved in their Community to say days off, 389 00:20:07,000 --> 00:20:08,300 right? Some people. 390 00:20:08,400 --> 00:20:11,200 Went to their kids schools and did great stuff with the kids. 391 00:20:11,200 --> 00:20:14,600 Other people did Habitat for Humanity on a Friday or a 392 00:20:14,600 --> 00:20:20,100 Saturday, that was there. But what happened was employees 393 00:20:20,100 --> 00:20:22,900 got together and did things together, right? 394 00:20:22,900 --> 00:20:26,300 So, they started building those personal connections outside of 395 00:20:26,300 --> 00:20:30,900 work, but they carried over to work and work became personal at 396 00:20:30,900 --> 00:20:33,400 the same time, right? It wasn't just a job like they 397 00:20:33,400 --> 00:20:37,100 started hanging out with those people more, their families hung 398 00:20:37,100 --> 00:20:39,500 out more. And it was just It was a fun 399 00:20:39,500 --> 00:20:42,900 culture and I learned a lot from that and I try to carry that 400 00:20:42,900 --> 00:20:44,600 forward. You know what we're doing today 401 00:20:44,600 --> 00:20:47,700 at smart speed and anytime that I talked with a small business 402 00:20:47,700 --> 00:20:50,300 about culture, I try to say you know, here's kind of the 403 00:20:50,300 --> 00:20:52,200 framework that I think you should start with. 404 00:20:52,600 --> 00:20:55,300 Oh yeah of course that sounds amazing. 405 00:20:55,300 --> 00:20:58,300 I love collaborative collaborative cultures. 406 00:20:58,300 --> 00:21:03,900 I think that it's and it's something that is you can't 407 00:21:03,900 --> 00:21:07,200 force it, right? You can create the events to get 408 00:21:07,200 --> 00:21:10,200 the people together, but Ultimately it's the human aspect 409 00:21:10,200 --> 00:21:14,800 of just people want to meet other people and sometimes 410 00:21:15,000 --> 00:21:17,300 personalities. It's a little bit harder to be 411 00:21:17,300 --> 00:21:20,400 social and that's okay. But you create the environment 412 00:21:20,400 --> 00:21:23,000 for that and then I think ultimately you get there anyway. 413 00:21:23,000 --> 00:21:26,200 And so when we try to tie that idea of how to build your 414 00:21:26,200 --> 00:21:30,300 culture and what you just said back to project management, the 415 00:21:30,300 --> 00:21:35,800 same things, the same tools, the same principles that you're 416 00:21:35,800 --> 00:21:39,700 basing on your company on and You built your culture. 417 00:21:39,700 --> 00:21:42,900 Absolutely. Apply to somebody who is trying 418 00:21:42,900 --> 00:21:47,500 to build a team culture, or trying to tap into the emotional 419 00:21:47,500 --> 00:21:51,500 intelligence of the people that they have to work with as 420 00:21:51,500 --> 00:21:55,900 cross-functional partners. And so a lot of that is when you 421 00:21:55,900 --> 00:21:58,800 kind of walk it back, it's not really something you study in a 422 00:21:58,800 --> 00:22:00,700 book. It's just you just put people in 423 00:22:00,700 --> 00:22:03,000 a room together and kind of just watch how they interact. 424 00:22:03,000 --> 00:22:04,200 So I love that John. I love that. 425 00:22:04,200 --> 00:22:07,700 You were able to do that. Yeah I think it's all about, you 426 00:22:07,700 --> 00:22:10,000 know. Judging them through the 427 00:22:10,008 --> 00:22:12,100 processes that you put in place in your company. 428 00:22:12,100 --> 00:22:16,600 And I'm also a big fan of the agile processes for project 429 00:22:16,600 --> 00:22:19,500 management in that you know, agile allows you to have 430 00:22:19,600 --> 00:22:22,600 stand-up meetings each morning for 10 or 15 minutes with each 431 00:22:22,600 --> 00:22:25,100 person on the team can just quickly share. 432 00:22:25,100 --> 00:22:27,200 Here's what I did yesterday. Here's what I'm doing today. 433 00:22:27,300 --> 00:22:29,800 Do I have any blockers that I need help with, right? 434 00:22:30,000 --> 00:22:33,200 And that's about each person having the chance to just share, 435 00:22:33,200 --> 00:22:35,800 but it's more about everybody else having a chance to 436 00:22:35,800 --> 00:22:38,200 understand what's going on right at feeling like there. 437 00:22:38,500 --> 00:22:41,600 Are part of the team that's there and we've taken it at 438 00:22:41,600 --> 00:22:42,100 smart. Sweet. 439 00:22:42,100 --> 00:22:45,600 Just even a step further in that we have slack channels and 440 00:22:45,600 --> 00:22:49,600 channels inside of our own product that in sometimes we 441 00:22:49,600 --> 00:22:51,400 have people also close those. Right. 442 00:22:51,400 --> 00:22:55,000 So not everybody can people Miss stand-ups for various reasons 443 00:22:55,000 --> 00:22:58,200 set at times but they can go back in the channel at any time 444 00:22:58,200 --> 00:23:00,700 and just kind of look back through and just get a sense of 445 00:23:00,700 --> 00:23:02,700 all, these are all the things that I've accomplished or these 446 00:23:02,700 --> 00:23:05,500 are the things that my team has accomplished kind of over this 447 00:23:05,500 --> 00:23:07,500 period of time. So just that sense of 448 00:23:07,900 --> 00:23:09,900 accomplishment. Which meant I think is key for 449 00:23:09,900 --> 00:23:13,300 the motivation like yeah. Yeah, that's great. 450 00:23:13,400 --> 00:23:15,100 And then we're in this environment. 451 00:23:15,100 --> 00:23:19,300 Now we're with the great reshuffle or great rehab. 452 00:23:19,300 --> 00:23:23,400 I don't know what part of this whole kind of thing that's going 453 00:23:23,400 --> 00:23:27,700 on due to a lot of factors here. But we see a lot of people 454 00:23:27,700 --> 00:23:32,600 leaving certain places and it's interesting that you bring up 455 00:23:33,800 --> 00:23:36,900 something as simple as being able to go back through 456 00:23:37,300 --> 00:23:39,700 documented. Conversations of your 457 00:23:39,700 --> 00:23:42,800 accomplishments. And it's when you break it down. 458 00:23:42,800 --> 00:23:45,200 It's just a conversation. You had with somebody probably 459 00:23:45,200 --> 00:23:48,300 problem-solve something and it's there and you can go back to it 460 00:23:48,300 --> 00:23:52,100 and be proud of it and I think we sometimes we often get so 461 00:23:52,100 --> 00:23:55,000 burdened with work that we don't do that piece enough for 462 00:23:55,000 --> 00:23:58,500 ourselves to be able to just say, hey I actually did a pretty 463 00:23:58,500 --> 00:24:03,500 good job on this and let me remind myself amongst all the 15 464 00:24:03,500 --> 00:24:06,400 things that are on fire right now that as a p.m. 465 00:24:06,400 --> 00:24:10,100 I know how to do my job and I love Of that little tidbit about 466 00:24:10,100 --> 00:24:12,800 people kind of being able to go back and see previous 467 00:24:12,800 --> 00:24:15,600 conversations of how they problem solve before and having 468 00:24:15,600 --> 00:24:17,600 those conversations on The Daily. 469 00:24:18,000 --> 00:24:22,400 Now, I know you brought up that you had left your foundation 470 00:24:22,400 --> 00:24:25,900 because and if I'm watching your history, let me know. 471 00:24:25,900 --> 00:24:30,500 But you left the job because you kind of fell out of love with 472 00:24:30,500 --> 00:24:32,600 it. You lost your passion for it. 473 00:24:32,600 --> 00:24:36,100 I think is what you said. And I think to wrap up this 474 00:24:36,100 --> 00:24:39,300 interview, I'm curious because there's a A lot of people who 475 00:24:39,300 --> 00:24:43,100 are leaving jobs to look for something that they are actually 476 00:24:43,100 --> 00:24:48,300 more passionate about, not just the jobs from before, where you 477 00:24:48,300 --> 00:24:50,000 would go in. This is my paycheck. 478 00:24:50,000 --> 00:24:52,800 I got to check all the boxes. Go home. 479 00:24:53,300 --> 00:24:57,900 Repeat, rinse, and repeat. People are now leaving jobs and 480 00:24:57,900 --> 00:25:00,500 sometimes not having something lined up. 481 00:25:00,800 --> 00:25:04,800 People are leaving jobs because they found another job taking a 482 00:25:04,800 --> 00:25:08,200 pay cut or taking a lateral move just to find something there. 483 00:25:08,300 --> 00:25:13,500 Passionate about we're in this culture and in this environment 484 00:25:13,500 --> 00:25:16,600 of people who are pursuing something that they would want 485 00:25:16,600 --> 00:25:18,800 to wake up and love to do every day. 486 00:25:19,600 --> 00:25:22,400 So going back to your professional Journey, you did 487 00:25:22,400 --> 00:25:26,100 that, you ditch something that you fell out of love with and 488 00:25:26,100 --> 00:25:29,500 you found something else. Now, would you say that was the 489 00:25:29,500 --> 00:25:32,400 best decision you've made in your professional career and 490 00:25:32,400 --> 00:25:36,100 then the follow-up to that is. Have you found your passion 491 00:25:36,100 --> 00:25:38,000 since then? Sure. 492 00:25:38,000 --> 00:25:40,400 Yeah, I think it's the answer your question. 493 00:25:40,400 --> 00:25:42,400 It's probably not the best decision I ever made but it's 494 00:25:42,400 --> 00:25:46,000 one of the more rewarding and fulfilling you know decisions 495 00:25:46,000 --> 00:25:47,500 that I made. Like when we started Our Family 496 00:25:47,500 --> 00:25:50,700 Foundation that's very fulfilling and rewarding after 497 00:25:50,700 --> 00:25:55,100 45 years what I realized is that my true passion I enjoyed 498 00:25:55,100 --> 00:25:58,900 helping people and all the great things that we could do within 499 00:25:58,900 --> 00:26:02,200 the foundation with giving and our time and attention of money. 500 00:26:02,200 --> 00:26:05,600 But my true passion was working with people and designing 501 00:26:05,600 --> 00:26:08,400 software to solve problems. Like that's how I'm built when 502 00:26:08,400 --> 00:26:10,700 people talk to me about things in the back of my head I'm 503 00:26:10,700 --> 00:26:13,000 thinking about it in a process way, right? 504 00:26:13,000 --> 00:26:14,500 Yeah. Just I'm built that way. 505 00:26:14,800 --> 00:26:18,200 So I felt I could do it do a better job helping that way and 506 00:26:18,200 --> 00:26:21,200 being successful in giving back then working in that situation 507 00:26:21,600 --> 00:26:25,400 are working in that environment. I can tell you that in our own 508 00:26:25,400 --> 00:26:28,500 company, we have employees in nine, different countries, that 509 00:26:28,500 --> 00:26:32,600 work with us and over the last year and a half. 510 00:26:32,600 --> 00:26:35,500 We've had quite a number that have changed locations, right? 511 00:26:35,500 --> 00:26:39,500 And before, you know, So, when we had hired people we'd hire 512 00:26:39,500 --> 00:26:41,800 people around us. But particular geography, maybe 513 00:26:41,800 --> 00:26:43,400 30 miles around an office, right? 514 00:26:43,400 --> 00:26:45,800 And if somebody wanted to move, we were like, you can't work 515 00:26:45,800 --> 00:26:47,200 here anymore. Like, you have to come in the 516 00:26:47,200 --> 00:26:49,000 office. So we found this part of our 517 00:26:49,000 --> 00:26:50,900 culture, to be able to support that. 518 00:26:51,400 --> 00:26:54,300 It's okay, that people move and what we found, especially with 519 00:26:54,300 --> 00:26:57,200 the people in their mid 20s to early 30s. 520 00:26:57,500 --> 00:27:01,200 A lot of them are moving, two or three times like they're moving 521 00:27:01,200 --> 00:27:03,700 somewhere for six months and enjoying life. 522 00:27:03,700 --> 00:27:06,500 They work really hard all day but at night and on the weekends 523 00:27:06,500 --> 00:27:09,400 there. Have new experiences and I think 524 00:27:09,400 --> 00:27:12,300 you're going to see more and more of that, especially with 525 00:27:12,300 --> 00:27:15,200 the younger generation where that's just, they get bored 526 00:27:15,200 --> 00:27:16,800 easy. And they need to be in 527 00:27:16,800 --> 00:27:20,500 environments where there's a lot happening and going on for some 528 00:27:20,500 --> 00:27:23,300 period of time passed on. This has been such a great 529 00:27:23,300 --> 00:27:27,600 conversation and I love that you recognized in yourself, what 530 00:27:27,800 --> 00:27:30,500 you're truly passionate about. And I think that is a dream for 531 00:27:30,500 --> 00:27:32,600 some people to figure out for themselves to. 532 00:27:32,600 --> 00:27:37,400 So, and it's nice to find and find somebody who has figured it 533 00:27:37,400 --> 00:27:39,800 out. A out and is now doing that in 534 00:27:39,800 --> 00:27:43,900 their professional career. So any parting words for 535 00:27:43,900 --> 00:27:46,700 audience, any words of wisdom that you want to leave us with 536 00:27:46,700 --> 00:27:50,100 Before I Let You Go John. Oh, I don't know if I have any 537 00:27:50,100 --> 00:27:54,500 words, but I think that one thing that I often say, when I 538 00:27:54,500 --> 00:27:59,700 get the chance to kind of give speeches is that, you know, you 539 00:27:59,700 --> 00:28:03,100 need to really take ownership of your own life and if you have 540 00:28:03,100 --> 00:28:05,900 people that are in your life that are holding you back for 541 00:28:06,000 --> 00:28:08,900 some reason, right, they're not Gordon who you are now or make 542 00:28:08,900 --> 00:28:10,700 you who you want to be need to reach. 543 00:28:10,700 --> 00:28:13,800 Think that group of people that tried that, you have that 544 00:28:13,800 --> 00:28:16,400 supporting you, because you need those people around you, to 545 00:28:16,400 --> 00:28:19,400 support you, to find your passion and to be really happy 546 00:28:19,700 --> 00:28:22,100 in life. And I find that a lot with 547 00:28:22,100 --> 00:28:24,600 friend groups at the younger Generations, where two or three 548 00:28:24,600 --> 00:28:27,900 people will really be excelling and maybe two or three friends 549 00:28:27,900 --> 00:28:30,200 are holding them back, right? They have to kind of figure out 550 00:28:30,200 --> 00:28:33,000 that Dynamic that's there or maybe your girlfriend boyfriend, 551 00:28:33,100 --> 00:28:38,000 you know, situation like that. But I often talk about About, 552 00:28:38,100 --> 00:28:41,500 you know, you have to have that in a lot of times for you to be 553 00:28:41,900 --> 00:28:45,200 fulfilled and to find your passion you need that person or 554 00:28:45,200 --> 00:28:47,700 group of people behind you. That's helping push you, you 555 00:28:47,700 --> 00:28:50,200 know, to kind of get them. Absolutely. 556 00:28:50,200 --> 00:28:52,400 Absolutely. Not only be your own best 557 00:28:52,400 --> 00:28:55,000 Advocate but have that Army behind you, right? 558 00:28:55,000 --> 00:28:57,600 This is this has been wonderful. That was great. 559 00:28:57,600 --> 00:28:59,400 I love that. I'm taking that with me. 560 00:28:59,700 --> 00:29:01,800 We're recording this right before the weekend. 561 00:29:01,800 --> 00:29:06,600 That's gonna be my positive mantra for the weekend and thank 562 00:29:06,600 --> 00:29:09,800 you John for Being us on the everyday p.m. podcast. 563 00:29:09,800 --> 00:29:13,200 This has been such a wonderful conversation with you and I just 564 00:29:13,200 --> 00:29:16,300 want to say that for you and your company and for smart 565 00:29:16,300 --> 00:29:17,700 sweet. For those that are listening to, 566 00:29:17,700 --> 00:29:21,400 I'm going to plug it for you because it is an amazing type of 567 00:29:21,400 --> 00:29:23,000 software. So if you're looking for that 568 00:29:23,000 --> 00:29:26,400 for your company, definitely, I'm just going to say hit John 569 00:29:26,400 --> 00:29:27,600 up because he's been on the podcast. 570 00:29:27,600 --> 00:29:30,200 So there's your direct line to him. 571 00:29:30,200 --> 00:29:34,000 But John, if folks want to follow, you continue the 572 00:29:34,000 --> 00:29:37,000 conversation about just, how do I find my passion? 573 00:29:37,000 --> 00:29:40,400 How do I start up my business? How do I get connected with 574 00:29:40,400 --> 00:29:41,000 smart? Sweet? 575 00:29:41,000 --> 00:29:44,300 Where can they find you online? Yeah, you can find me online at, 576 00:29:44,300 --> 00:29:47,800 you know, on LinkedIn at John Derbyshire, Jo-Ann, spell, John. 577 00:29:47,800 --> 00:29:50,000 And I'm happy to connect with you and have the conversations 578 00:29:50,000 --> 00:29:51,600 there. You can also find us at smart 579 00:29:51,600 --> 00:29:55,900 sweet.com and you can hit any of the pages there with the contact 580 00:29:55,900 --> 00:29:59,500 us send anything there will get routed to me as well to get back 581 00:29:59,500 --> 00:30:01,700 to anybody. Amazing amazing. 582 00:30:01,700 --> 00:30:04,000 And you guys can support this podcast. 583 00:30:04,000 --> 00:30:07,300 By giving us a five star review on Apple podcast. 584 00:30:07,500 --> 00:30:10,000 It's Google podcast. We're on all of the podcasting 585 00:30:10,000 --> 00:30:12,100 platforms. So give this a listen and if you 586 00:30:12,100 --> 00:30:15,000 want to watch the video version, it will be there on my YouTube 587 00:30:15,000 --> 00:30:17,900 channel, youtube.com forward slash and campea. 588 00:30:18,100 --> 00:30:20,300 Leave us a great comment, click the like button. 589 00:30:20,300 --> 00:30:23,200 Subscribe, click the bell, for notifications of when new 590 00:30:23,200 --> 00:30:26,800 content goes up all of those good things so that will do it 591 00:30:26,800 --> 00:30:29,000 for John. And I and this installment of 592 00:30:29,000 --> 00:30:32,000 the everyday p.m. podcast. Thank you everybody for joining 593 00:30:32,000 --> 00:30:35,600 and listening. And until next time, take care.