1
00:00:00,480 --> 00:00:03,760
Coming to you from the firing 
line of unsolicited feedback. 

2
00:00:04,440 --> 00:00:07,480
You know, that place where 
everyone's an expert in your 

3
00:00:07,480 --> 00:00:11,080
life or on your life? 
Today we're talking about how to

4
00:00:11,080 --> 00:00:12,840
handle criticism without falling
apart. 

5
00:00:13,520 --> 00:00:16,600
Why does it stink so much? 
How do you separate what's 

6
00:00:16,600 --> 00:00:20,440
helpful from what's just noise? 
And how can you actually grow 

7
00:00:20,440 --> 00:00:21,960
from it? 
Instead of shutting down? 

8
00:00:22,520 --> 00:00:26,520
John Michael sways, he's learned
more from his harshest critics 

9
00:00:27,640 --> 00:00:29,720
than from his biggest fans. 
And Clayton thinks most 

10
00:00:29,720 --> 00:00:32,720
criticism is actually garbage 
and should be ignored. 

11
00:00:33,440 --> 00:00:35,760
And I got a story about that one
piece of feedback that changed 

12
00:00:35,760 --> 00:00:38,120
everything for me. 
This is the All In podcast, 

13
00:00:53,760 --> 00:00:58,520
fellas. 
Today we're talking about a fun 

14
00:00:58,520 --> 00:01:04,720
topic, criticism. 
But before we get started, I, I,

15
00:01:04,720 --> 00:01:08,400
I want us to define a couple of 
terms right? 

16
00:01:08,400 --> 00:01:11,360
Because we can use them 
interchangeably and I actually 

17
00:01:11,360 --> 00:01:12,560
think they mean different 
things. 

18
00:01:14,040 --> 00:01:18,600
So what's the difference between
criticism and feedback? 

19
00:01:22,240 --> 00:01:25,960
I was just going to say that 
spin drift is the superior 

20
00:01:25,960 --> 00:01:29,440
sparkling water. 
I just want to make that 

21
00:01:29,440 --> 00:01:32,320
statement. 
Boldly, that's a good feedback. 

22
00:01:32,440 --> 00:01:34,280
Yeah, right. 
I just want to go ahead and and 

23
00:01:34,280 --> 00:01:38,760
go ahead and lock that in as a 
legitimate take spend drift 

24
00:01:38,760 --> 00:01:41,960
being the best seltzer water 
moving to feedback as a 

25
00:01:41,960 --> 00:01:44,400
legitimate option. 
Feedback, I think let's just 

26
00:01:44,400 --> 00:01:47,800
define the term. 
It's giving someone a response 

27
00:01:47,800 --> 00:01:49,400
to the actions that they've 
committed. 

28
00:01:50,280 --> 00:01:54,720
Criticism, I would put it under 
the umbrella of feedback. 

29
00:01:55,400 --> 00:01:58,360
So it's like feedback as a a 
universal and then the 

30
00:01:58,360 --> 00:02:01,920
particular philosophies coming 
out here come along. 

31
00:02:02,440 --> 00:02:03,840
First time this has helped me in
my life. 

32
00:02:04,520 --> 00:02:07,560
The particular would be 
criticism as potentially 

33
00:02:07,720 --> 00:02:11,600
negative feedback as a response 
to how someone has acted, 

34
00:02:11,600 --> 00:02:14,160
actions they've made, things 
they've done. 

35
00:02:14,760 --> 00:02:18,200
That's me. 
So you're saying it's criticisms

36
00:02:18,200 --> 00:02:21,160
a part of feedback? 
Kind of like all boys are human,

37
00:02:21,280 --> 00:02:24,160
but not all human are boys. 
Yep. 

38
00:02:24,200 --> 00:02:27,000
All criticism, all feedback, 
all. 

39
00:02:27,000 --> 00:02:29,280
Criticism is feedback, but not 
all feedback. 

40
00:02:29,280 --> 00:02:32,120
Is criticism interesting? 
Yeah. 

41
00:02:32,160 --> 00:02:35,280
I think, you know, it's feedback
is something that's 

42
00:02:35,280 --> 00:02:37,760
constructive, but then that gets
confusing because there's such a

43
00:02:37,760 --> 00:02:41,760
thing as constructive criticism.
So I don't know the difference 

44
00:02:41,760 --> 00:02:44,760
between constructive criticism 
and feedback necessarily, but 

45
00:02:44,760 --> 00:02:48,480
giving someone good feedback 
gives them, you know, a, a road 

46
00:02:48,480 --> 00:02:50,120
map to growth. 
I'll probably say. 

47
00:02:50,400 --> 00:02:53,400
Whereas I think when we're, when
we're trying to define our terms

48
00:02:53,400 --> 00:02:56,440
here, I think what we're trying 
to say about criticism is that 

49
00:02:56,440 --> 00:02:59,440
it's, it's more of just like 
pointing out, just pointing out 

50
00:02:59,440 --> 00:03:00,680
the negatives. 
Does that make sense? 

51
00:03:01,240 --> 00:03:03,880
Yeah. 
I think what's interesting is 

52
00:03:04,840 --> 00:03:08,880
when you hear feedback, I don't 
necessarily think positive or 

53
00:03:08,880 --> 00:03:11,640
negative. 
I just think kind of neutral and

54
00:03:11,640 --> 00:03:13,640
then the type of feedback you 
give could be. 

55
00:03:13,640 --> 00:03:15,040
Positive. 
Or it could be negative. 

56
00:03:16,880 --> 00:03:19,360
Yeah, where whereas I feel like 
criticism is always going to be 

57
00:03:19,360 --> 00:03:21,680
-100% right? 
Yeah. 

58
00:03:21,680 --> 00:03:28,400
I, according to Forbes magazine,
in the headline I read is 

59
00:03:28,400 --> 00:03:32,000
feedback focuses on the future 
and criticism focuses on the 

60
00:03:32,000 --> 00:03:36,200
past, which kind of lines up 
with some of the things we're 

61
00:03:36,200 --> 00:03:38,400
saying, right? 
Like feedback focuses on like, 

62
00:03:38,400 --> 00:03:40,120
hey, here's what we want to see 
more of. 

63
00:03:40,320 --> 00:03:42,720
Even if it's like, hey, you did 
this thing, but what if we 

64
00:03:42,720 --> 00:03:46,160
change it to this thing versus 
criticism being like, hey, you 

65
00:03:46,160 --> 00:03:49,480
did this really poorly. 
Where do you where do you think 

66
00:03:49,480 --> 00:03:52,880
the word feedback comes from? 
You ever think about that? 

67
00:03:54,120 --> 00:04:01,120
I'm going to feed off. 
Feedback that I don't know some 

68
00:04:01,120 --> 00:04:05,160
etymological definitions here. 
Can you use it in a sentence? 

69
00:04:05,920 --> 00:04:07,840
So we're not necessary. 
We're not saying that criticism 

70
00:04:07,840 --> 00:04:09,200
is a bad thing. 
We're just saying it's the 

71
00:04:09,200 --> 00:04:11,040
negative form of feedback, 
right? 

72
00:04:11,400 --> 00:04:15,720
Or are we saying that you should
try to give more positive 

73
00:04:15,720 --> 00:04:19,200
feedback? 
That could be critical, but 

74
00:04:19,800 --> 00:04:23,400
critical also is. 
Yeah, if I feel like feedback 

75
00:04:23,400 --> 00:04:28,240
can be critical, but as long as 
it focuses on on like the 

76
00:04:28,240 --> 00:04:29,960
positive. 
And again, I don't mean like, 

77
00:04:30,480 --> 00:04:33,520
hey, buddy, that was so good, 
like not that, but just like, 

78
00:04:33,960 --> 00:04:37,160
hey, you know, this one poorly. 
How can we change that? 

79
00:04:37,160 --> 00:04:39,880
How can we do better? 
Like getting that when we frame 

80
00:04:39,880 --> 00:04:42,200
it like that? 
I think it's feedback because it

81
00:04:42,360 --> 00:04:44,680
it's like, hey, how can we 
actually improve on something? 

82
00:04:44,680 --> 00:04:47,760
And it can be critical because 
it was critical to say, hey, you

83
00:04:47,760 --> 00:04:50,800
did a really poor job in this. 
But when it just stops there. 

84
00:04:51,080 --> 00:04:52,880
You know. 
I think that's when it's like 

85
00:04:53,080 --> 00:04:55,320
unhelpful and just stays under 
criticism. 

86
00:04:55,360 --> 00:04:58,480
The the boys in the back, the 
guys running this this show for 

87
00:04:58,480 --> 00:05:01,320
us, they're pinging my line 
right now and giving us a great 

88
00:05:01,320 --> 00:05:03,520
definition for feedback. 
It's going to blow y'all's 

89
00:05:03,520 --> 00:05:04,360
minds. 
Are you ready for this? 

90
00:05:05,640 --> 00:05:11,040
The term feedback originated in 
mechanical engineering to 

91
00:05:11,040 --> 00:05:13,880
describe systems that regulate 
themselves. 

92
00:05:15,920 --> 00:05:20,040
Feedback. 
You never would have known that.

93
00:05:21,040 --> 00:05:24,720
That's fascinating. 
I I kind of mean that being an 

94
00:05:24,720 --> 00:05:26,320
engineer, but not being 
mechanical. 

95
00:05:26,440 --> 00:05:28,800
You know, I I wasn't entirely 
sure where it came from. 

96
00:05:28,880 --> 00:05:30,400
Yeah. 
You know, you're halfway there, 

97
00:05:30,480 --> 00:05:35,440
yeah. 
So I, I, now that we have our 

98
00:05:35,440 --> 00:05:39,240
definitions right, I, I want to,
and again, before we get into 

99
00:05:39,240 --> 00:05:44,000
like some of the meteor things 
that from there, I want to give 

100
00:05:44,000 --> 00:05:48,960
some tips to our listeners on 
when is feedback actually 

101
00:05:48,960 --> 00:05:52,880
helpful. 
Is there, is there a point where

102
00:05:52,880 --> 00:05:55,920
you're, you're, and I might 
answer my own question here, 

103
00:05:55,920 --> 00:06:00,000
actually a point where too much 
feedback is actually unhelpful. 

104
00:06:00,880 --> 00:06:04,080
And I, I think that it is. 
I'm just thinking about this 

105
00:06:04,080 --> 00:06:06,880
podcast. 
For example, if our if the boys 

106
00:06:06,880 --> 00:06:11,000
in the back kept on telling us 
after every episode what we did 

107
00:06:11,000 --> 00:06:14,960
wrong, what we did right, I 
think I would start overthinking

108
00:06:14,960 --> 00:06:19,880
it when we're actually doing the
recording versus at the end of, 

109
00:06:20,080 --> 00:06:21,880
you know, at the end of the day 
of recording. 

110
00:06:21,880 --> 00:06:26,000
For example, if they said, hey, 
here's a few things moving into 

111
00:06:26,000 --> 00:06:28,920
your next recording that you 
should work on. 

112
00:06:29,720 --> 00:06:33,280
Yeah, kinda reminds you of of 
the golf swing, yes, you know, 

113
00:06:33,280 --> 00:06:38,040
and when you have too much going
on in there, you can't do 

114
00:06:38,040 --> 00:06:39,960
everything right, Right. 
And so when you're getting too 

115
00:06:39,960 --> 00:06:41,760
much feedback, it's like, what 
are we talking about now? 

116
00:06:42,040 --> 00:06:44,840
That's that's what it's like to 
get feedback from Clayton on my 

117
00:06:44,840 --> 00:06:47,760
golf swing. 
He sees like, I'm like Clayton, 

118
00:06:47,760 --> 00:06:50,840
what do I change? 
And he's like everything. 

119
00:06:51,280 --> 00:06:53,360
You don't have a golf swing, you
have a baseball swing while 

120
00:06:53,360 --> 00:06:56,040
you're holding a Golf Club is. 
The problem and and that is why 

121
00:06:56,040 --> 00:06:59,480
everything goes wide right by a 
far margin. 

122
00:07:00,760 --> 00:07:03,000
OK, to the point about too much 
feedback, honestly, I'm, I'm 

123
00:07:03,000 --> 00:07:06,040
thinking, you know, the, the, 
the people in your life, they're

124
00:07:06,200 --> 00:07:08,480
going to give you feedback. 
Are there's probably a couple 

125
00:07:08,480 --> 00:07:12,680
different places really your 
family, the people that you're 

126
00:07:12,680 --> 00:07:15,640
closest to, your closest friends
and then in the, in the 

127
00:07:15,640 --> 00:07:19,880
professional workplace as well. 
And I'm just thinking about my 

128
00:07:19,880 --> 00:07:22,120
own relationship with, with my 
wife. 

129
00:07:22,200 --> 00:07:25,040
You know, it's, it's good and 
it's necessary in marriage to 

130
00:07:25,040 --> 00:07:28,560
give feedback either about, you 
know, something that needs to 

131
00:07:28,560 --> 00:07:31,560
change, you know, in the home or
feedback in the way that, that 

132
00:07:31,560 --> 00:07:34,680
we're relating to each other. 
But you live, you live with the 

133
00:07:34,680 --> 00:07:37,600
person, you know, you're going 
to see all of their strengths, 

134
00:07:37,600 --> 00:07:39,480
you're going to see all of 
their, all of their weaknesses. 

135
00:07:39,480 --> 00:07:42,160
And if you're constantly, 
there's just, there's just some 

136
00:07:42,160 --> 00:07:44,400
things that you have to let go 
is essentially what I'm saying, 

137
00:07:44,440 --> 00:07:45,880
you know? 
And so you kind of, you kind of 

138
00:07:45,880 --> 00:07:49,520
have to pick and choose what are
the things worth addressing and 

139
00:07:49,520 --> 00:07:52,000
what are the things worth 
letting go at the same time. 

140
00:07:52,040 --> 00:07:55,040
I think you you bring up a good 
point with the type of people 

141
00:07:55,200 --> 00:07:56,400
that you're getting feedback 
from. 

142
00:07:57,360 --> 00:08:02,560
I think a helpful description 
here is a prerequisite for 

143
00:08:02,560 --> 00:08:04,800
feedback is trust in the 
relationship. 

144
00:08:05,160 --> 00:08:07,800
Oh, absolutely. 
So if I'm getting the worst 

145
00:08:07,840 --> 00:08:11,040
thing is getting feedback from 
someone that you don't trust 

146
00:08:11,800 --> 00:08:15,680
because I don't trust them as an
individual, which means frankly,

147
00:08:15,680 --> 00:08:18,480
I'm not going to trust a ton of 
what's coming out of their mouth

148
00:08:18,480 --> 00:08:20,000
directed at me, even if it's 
positive. 

149
00:08:20,440 --> 00:08:21,800
Because like, you don't, you 
don't know me. 

150
00:08:22,520 --> 00:08:24,960
You don't know me. 
You don't know where I've been. 

151
00:08:24,960 --> 00:08:26,120
You don't know what? 
I've been through. 

152
00:08:26,200 --> 00:08:27,600
You know my story, you know my 
swag. 

153
00:08:27,680 --> 00:08:28,440
My. 
Story. 

154
00:08:29,560 --> 00:08:32,080
So I think trust is a 
prerequisite for feedback, both 

155
00:08:32,080 --> 00:08:37,480
positive and negative. 
Yeah, so I, I, I'd love to, to 

156
00:08:37,480 --> 00:08:43,840
hear from y'all of what, what's 
some of the funniest feedback or

157
00:08:43,840 --> 00:08:45,440
criticism that you've gotten in 
the past? 

158
00:08:45,440 --> 00:08:47,400
Oh, I I. 
Can I jump in here please? 

159
00:08:48,600 --> 00:08:51,000
So I think feedback could take a
variety of forms. 

160
00:08:51,000 --> 00:08:53,720
There's, there's kind of 
offhanded feedback where 

161
00:08:53,720 --> 00:08:57,200
someone's not necessarily 
meaning to give you feedback, 

162
00:08:57,200 --> 00:08:59,600
but they say something kind of 
offhanded that it's like, oh, 

163
00:08:59,600 --> 00:09:00,800
wow, that's actually what you 
think. 

164
00:09:02,160 --> 00:09:03,800
In my job, I do a lot of video 
calls. 

165
00:09:04,280 --> 00:09:06,720
Probably a lot of our, our 
listeners are in that same boat.

166
00:09:07,320 --> 00:09:10,160
And the hard part about video 
calls is you never really know 

167
00:09:10,680 --> 00:09:14,320
the size of the individual. 
And so I was working with a 

168
00:09:14,320 --> 00:09:17,920
client who we had done a variety
of video calls over the years. 

169
00:09:18,840 --> 00:09:21,360
And I prefer a standing desk. 
You know, I'm, I'm a good Gen. 

170
00:09:21,360 --> 00:09:25,320
Z or I care about my hips. 
And I showed up to an in person 

171
00:09:25,320 --> 00:09:28,120
meeting with this client and the
first thing he said is, wow, 

172
00:09:28,120 --> 00:09:29,880
you're a lot shorter than I 
thought you would be. 

173
00:09:31,000 --> 00:09:32,800
And I was like, that's feedback 
right there. 

174
00:09:32,800 --> 00:09:38,200
Like he is telling me you come 
off as 64 but you actually are 

175
00:09:38,200 --> 00:09:39,920
58. 
Lovely. 

176
00:09:39,920 --> 00:09:45,160
You turned that off, but it it 
it's also, it reminds me of 

177
00:09:45,720 --> 00:09:50,280
earlier this morning we were 
talk talking about Jim and 

178
00:09:50,760 --> 00:09:57,800
Clayton made a reference to pump
covers and Joe Michael, you just

179
00:09:57,800 --> 00:10:00,400
looked at him and he said how do
you know what pump covers are? 

180
00:10:02,200 --> 00:10:06,320
Insinuated that he is not 
ingrained in the fitness. 

181
00:10:06,600 --> 00:10:10,760
You have never been to the gym. 
For anyone who doesn't know, 

182
00:10:10,760 --> 00:10:15,280
like Clayton, what a pump cover 
is, it is kind of a oversized 

183
00:10:15,280 --> 00:10:18,600
T-shirt that you wear as you 
begin your workout and then you 

184
00:10:18,600 --> 00:10:21,320
tear it off to show the pump 
that you're having. 

185
00:10:21,640 --> 00:10:25,280
And usually under that, wearing 
a sleeveless shirt to make sure 

186
00:10:25,280 --> 00:10:28,880
that the AK and the the M16 are 
showing. 

187
00:10:29,120 --> 00:10:30,320
I don't. 
I don't, I don't have pump 

188
00:10:30,320 --> 00:10:31,720
covers. 
I just wear tummy covers. 

189
00:10:31,800 --> 00:10:36,280
You know, there's just a little 
extra room around the tummy. 

190
00:10:36,280 --> 00:10:38,000
Cut high. 
You know what my dad calls that?

191
00:10:38,680 --> 00:10:43,280
He calls it the gentleman's cut.
He's like, I only buy polos that

192
00:10:43,280 --> 00:10:46,400
have gentleman's cuts, a little 
room for activity. 

193
00:10:46,400 --> 00:10:48,240
The opposite of you. 
Just remember those Under Armour

194
00:10:48,240 --> 00:10:49,720
shirts. 
They. 

195
00:10:49,720 --> 00:10:52,040
Showed everything. 
They showed everything. 

196
00:10:53,000 --> 00:10:54,480
It was great. 
There's a comedian that has, 

197
00:10:54,480 --> 00:11:00,160
like, this whole joke about how 
for plastic surgery when, you 

198
00:11:00,160 --> 00:11:01,800
know, they cover you with the 
markers and they're like, OK, 

199
00:11:01,800 --> 00:11:02,880
here's what we're going to go 
after. 

200
00:11:03,080 --> 00:11:06,000
He's like, they should just put 
people in those shirts. 

201
00:11:06,400 --> 00:11:09,560
And you can tell like, hey, it's
pretty clear what we're going 

202
00:11:09,560 --> 00:11:13,360
after. 
Oh, that's awesome going. 

203
00:11:13,360 --> 00:11:16,680
Wonder about you Have any funny 
feedback or criticism? 

204
00:11:16,680 --> 00:11:20,840
Yeah, I had several bosses of 
mine have told me, Clayton, you 

205
00:11:20,960 --> 00:11:24,000
work too hard. 
You care too much. 

206
00:11:26,560 --> 00:11:28,320
And sometimes I just don't know 
what to. 

207
00:11:28,440 --> 00:11:30,600
And your biggest weakness? 
Actually, your biggest strength.

208
00:11:34,360 --> 00:11:36,320
You know, I this isn't 
necessarily. 

209
00:11:36,320 --> 00:11:37,160
A. 
A. 

210
00:11:37,360 --> 00:11:40,480
A. 
Funny one, but you know that 

211
00:11:40,640 --> 00:11:43,120
it's, it's common to, to hear 
this from, from my wife. 

212
00:11:43,120 --> 00:11:44,960
Frankly, I've heard it from 
other people in my life, but it 

213
00:11:45,280 --> 00:11:48,960
it's, it's not what you said, 
it's how you said it. 

214
00:11:49,640 --> 00:11:53,720
And I think that's probably 90% 
of the the arguments in in my 

215
00:11:53,720 --> 00:11:56,720
marriage is it's not what you 
said, it's the way that you said

216
00:11:56,720 --> 00:11:57,640
it your. 
Tones. 

217
00:11:57,640 --> 00:11:59,600
Body language. 
You have any examples of any 

218
00:11:59,600 --> 00:12:02,480
funny examples of up your hand? 
Come back to me. 

219
00:12:03,240 --> 00:12:04,680
It's. 
Not what you said, it was the 

220
00:12:04,680 --> 00:12:06,680
fact that you're wearing an 
Under Armour tight shirt when 

221
00:12:06,680 --> 00:12:08,720
you said it. 
I can't take you seriously. 

222
00:12:10,000 --> 00:12:15,840
I think for me that this is not 
in the same vein as you all. 

223
00:12:15,840 --> 00:12:17,760
But so I thought, I just look 
back and it's like. 

224
00:12:18,000 --> 00:12:21,000
What was that? 
I was interviewing for a job 

225
00:12:21,000 --> 00:12:24,960
once and I remember being kind 
of nervous beforehand, but it 

226
00:12:24,960 --> 00:12:26,760
was a different type of job than
I've had before. 

227
00:12:26,760 --> 00:12:29,120
And I really, it was a more 
professional setting, you know, 

228
00:12:29,120 --> 00:12:32,080
And so, so I really wanted to, 
you know, just be a little more 

229
00:12:32,080 --> 00:12:35,800
button up and just be 
professional, be, you know, 

230
00:12:36,000 --> 00:12:38,840
level headed and just really 
make sure that I knew my stuff. 

231
00:12:39,840 --> 00:12:42,280
I love the interview went great.
I ended up getting the job, but 

232
00:12:42,520 --> 00:12:46,600
I do remember that afterwards. 
OK, Just a quick piece of 

233
00:12:46,600 --> 00:12:49,560
feedback. 
We think you could have been a 

234
00:12:49,880 --> 00:12:51,520
little more joyful during that 
interview. 

235
00:12:51,520 --> 00:12:54,200
I don't want to say joyful, but 
they were going after that and I

236
00:12:54,200 --> 00:12:57,080
just remember thinking like, how
is that health? 

237
00:12:57,120 --> 00:12:59,920
Like we're in a job interview, 
you know, I was. 

238
00:12:59,920 --> 00:13:01,760
Supposed to be I'm. 
Trying to be professional. 

239
00:13:01,760 --> 00:13:04,440
What do you want me to just be? 
Like what? 

240
00:13:05,520 --> 00:13:07,200
Next interview, you showed up 
shirtless. 

241
00:13:07,200 --> 00:13:08,920
You will not believe what 
happened. 

242
00:13:08,920 --> 00:13:12,720
It was amazing. 
That was just that. 

243
00:13:12,720 --> 00:13:14,560
That's something that always 
stuck with me that I thought was

244
00:13:14,560 --> 00:13:20,520
really funny. 
But to kind of close this 

245
00:13:20,520 --> 00:13:26,200
criticism versus feedback loop, 
going back to criticism, why 

246
00:13:26,200 --> 00:13:33,800
does it hurt so much? 
I think as as fellas, as members

247
00:13:33,800 --> 00:13:38,440
of the male gender. 
Hey, all boys are human. 

248
00:13:38,440 --> 00:13:40,040
Yeah, that's right. 
But not all human or boys. 

249
00:13:40,040 --> 00:13:42,840
That's right. 
I think that we struggle to take

250
00:13:42,840 --> 00:13:46,840
criticism because we, we take it
as an attack on our identity. 

251
00:13:47,720 --> 00:13:52,000
So if my identity is that I'm a,
I'm a great employee, I'm 

252
00:13:52,080 --> 00:13:54,960
successful in my role, I'm a 
high performer in my role. 

253
00:13:55,440 --> 00:14:00,640
When I get negative feedback in 
that role, what it does is it I 

254
00:14:00,640 --> 00:14:06,240
take it initially and I, I'm, 
I'm one of those people that I 

255
00:14:06,240 --> 00:14:10,400
feel like I do not do well with 
criticism in the moment. 

256
00:14:11,040 --> 00:14:13,080
My first thought when someone 
gives me criticism is like. 

257
00:14:14,360 --> 00:14:16,920
You hate me. 
Like, no, that's, that's 

258
00:14:16,920 --> 00:14:19,200
incorrect. 
And then as I sit back with it, 

259
00:14:19,200 --> 00:14:20,400
it starts to sink in a little 
bit. 

260
00:14:20,640 --> 00:14:22,880
But I think when I hear 
criticism, I take it as an 

261
00:14:22,880 --> 00:14:26,600
attack on my identity as a good 
employee, as a high performer, 

262
00:14:26,600 --> 00:14:28,080
as someone who's good in their 
role. 

263
00:14:28,520 --> 00:14:31,680
When in reality, it's not an 
identity statement. 

264
00:14:31,880 --> 00:14:35,520
It's just a quality statement 
and qualities form our identity.

265
00:14:35,800 --> 00:14:37,720
But it's not a criticism of my 
identity. 

266
00:14:37,720 --> 00:14:40,440
It's a criticism of potentially 
how I'm performing in that. 

267
00:14:41,200 --> 00:14:45,600
I think another aspect of it 
too, is that taking criticism 

268
00:14:46,360 --> 00:14:49,360
requires a level of 
vulnerability and, and humility.

269
00:14:49,760 --> 00:14:53,320
Because when you're receiving 
criticism, it might be the case 

270
00:14:53,320 --> 00:14:55,560
that someone is telling you 
something about yourself that 

271
00:14:55,960 --> 00:14:59,920
you didn't know about yourself. 
And that the image that you have

272
00:14:59,920 --> 00:15:01,440
of yourself is kind of being 
broken. 

273
00:15:01,440 --> 00:15:04,160
A little bit of like, oh, I 
didn't know that I did that. 

274
00:15:04,160 --> 00:15:06,480
And to your to your point, John 
Michael, sometimes it's like, 

275
00:15:06,480 --> 00:15:09,040
no, I don't do that. 
You want to, you want to deny it

276
00:15:09,800 --> 00:15:12,080
and, and reject it. 
But I would say too, honestly, I

277
00:15:12,080 --> 00:15:14,760
feel like people, you know, in 
regards to receiving just 

278
00:15:14,760 --> 00:15:18,040
feedback in general, it's, it's,
it's really hard to take 

279
00:15:18,800 --> 00:15:20,640
negative, negative feedback, 
criticism. 

280
00:15:20,920 --> 00:15:23,960
But I'll say people also have a 
hard time receiving positive 

281
00:15:23,960 --> 00:15:26,160
feedback. 
You know, like when someone is 

282
00:15:26,160 --> 00:15:28,280
like affirming, you know, the 
good things and you're just kind

283
00:15:28,280 --> 00:15:30,120
of like, I don't know what to 
say. 

284
00:15:30,120 --> 00:15:33,080
Like, I don't know what to do. 
It is really funny because when 

285
00:15:33,080 --> 00:15:35,880
someone does give me 
constructive criticism, right, 

286
00:15:35,920 --> 00:15:37,920
like actionable feedback of 
like, Hey, here's where you 

287
00:15:37,920 --> 00:15:39,400
messed up or here's what you can
improve on. 

288
00:15:40,000 --> 00:15:43,320
I'm like, you don't know, I'm 
killing it. 

289
00:15:43,320 --> 00:15:47,360
You don't know me. 
But on the same vein, when I, 

290
00:15:47,520 --> 00:15:50,400
whenever see something positive,
I'm just like, whatever. 

291
00:15:50,840 --> 00:15:53,320
Like they don't know. 
Like, yeah, it doesn't matter. 

292
00:15:53,720 --> 00:15:56,000
And so it's no matter what, I'm 
so prideful that whether it's 

293
00:15:56,000 --> 00:15:59,040
good or bad, I'm, I don't 
believe what they're, I don't. 

294
00:15:59,040 --> 00:16:02,800
Believe you either way. 
Great. 

295
00:16:02,800 --> 00:16:07,280
Well, give us some feedback, 
some constructive criticism in 

296
00:16:07,280 --> 00:16:10,080
the comments, tell us some of 
the funniest criticism you've 

297
00:16:10,080 --> 00:16:13,040
received, and we'll be right 
back after the short break. 

298
00:16:15,040 --> 00:16:17,160
Hey, this is Clayton from the 
All In podcast. 

299
00:16:17,400 --> 00:16:20,120
What if I told you that God was 
moving in places that you've 

300
00:16:20,120 --> 00:16:23,280
never even imagined? 
That's exactly what you'll see 

301
00:16:23,280 --> 00:16:26,880
in the new series Where Love 
Leads, a 5 episode miniseries 

302
00:16:26,880 --> 00:16:30,160
brought to you by Focus. 
Travel with us across the world 

303
00:16:30,160 --> 00:16:33,560
to see people whose lives have 
been transformed by Christ and 

304
00:16:33,560 --> 00:16:35,040
see the power of mission come 
alive. 

305
00:16:35,520 --> 00:16:39,600
Tap the link or scan the QR code
to watch Where Love Leads now in

306
00:16:39,600 --> 00:16:47,520
the Secret Play app. 
All right, so we we've been 

307
00:16:47,520 --> 00:16:49,040
talking about feedback versus 
criticism. 

308
00:16:49,040 --> 00:16:50,880
Why does it hurt? 
Why can't it hurt? 

309
00:16:51,840 --> 00:16:56,200
But I also want to talk about 
what can we do about it, right, 

310
00:16:56,200 --> 00:16:59,320
John? 
Michael, you once told us that 

311
00:16:59,680 --> 00:17:03,080
you learn more from your biggest
haters than you do for your 

312
00:17:03,080 --> 00:17:05,359
biggest fans, right? 
I'd love for you to kind of jump

313
00:17:05,359 --> 00:17:06,680
into that and tell us more about
that. 

314
00:17:07,440 --> 00:17:11,440
Yeah, I think feedback stings, 
but staying where you are hurts 

315
00:17:11,440 --> 00:17:14,280
even more so. 
I think about some of the 

316
00:17:14,400 --> 00:17:18,960
toughest superiors I've had, and
I don't necessarily mean just in

317
00:17:18,960 --> 00:17:20,680
the workplace. 
I actually think back to my high

318
00:17:20,680 --> 00:17:24,920
school baseball coach. 
He was a tough, nosed guy, kind 

319
00:17:24,920 --> 00:17:27,079
of scary. 
He was also a short king like 

320
00:17:27,079 --> 00:17:30,480
myself, but he was jacked. 
Like you'd see him in the weight

321
00:17:30,480 --> 00:17:34,720
room benching 240 fives on each 
side, throwing on another 45 

322
00:17:34,720 --> 00:17:36,240
after he took his pump cover 
off. 

323
00:17:37,400 --> 00:17:41,000
But he was very tough on me, 
very tough on me. 

324
00:17:41,800 --> 00:17:46,760
But I don't think anyone, any 
coach I had previously was able 

325
00:17:46,960 --> 00:17:49,960
to get more out of me as a 
player than this coach was 

326
00:17:50,400 --> 00:17:55,440
because I took his criticism as 
a sign of his respect for where 

327
00:17:55,440 --> 00:17:58,680
my game could go. 
So he kind of saw, here's the 

328
00:17:58,680 --> 00:18:03,000
level that I see you playing at.
Here's where you are currently. 

329
00:18:03,480 --> 00:18:06,880
I'm going to push you so hard 
that one of two things has to 

330
00:18:06,880 --> 00:18:09,120
happen. 
You either breakdown, which is a

331
00:18:09,120 --> 00:18:12,440
risk, or I push you so hard that
you achieve this level that I 

332
00:18:12,440 --> 00:18:16,880
see in you. 
And what's funny is as a as a 

333
00:18:16,880 --> 00:18:20,360
supervisor of people now in the 
workplace, one of the biggest 

334
00:18:20,360 --> 00:18:24,440
pieces of feedback I've gotten 
is your expectations for me are 

335
00:18:24,440 --> 00:18:27,080
so high that I don't think I 
could live up to them myself. 

336
00:18:27,840 --> 00:18:31,280
And I had to take that 
personally, too, as an area of 

337
00:18:31,280 --> 00:18:35,000
my own criticism as a leader. 
And that really helped me as a 

338
00:18:35,000 --> 00:18:40,480
leader to actually try to coach 
people to their goals and not my

339
00:18:40,480 --> 00:18:43,360
goals for them. 
That's great. 

340
00:18:43,640 --> 00:18:48,200
Yeah. 
So I, I think what you're saying

341
00:18:48,200 --> 00:18:50,080
is wonderful, right? 
It's good. 

342
00:18:50,200 --> 00:18:53,280
It's good feedback for, for us 
and for our listeners. 

343
00:18:53,760 --> 00:18:58,120
What are what are some practical
ways you can actually take the 

344
00:18:58,120 --> 00:19:02,360
good things out of criticism, 
out of feedback, and apply it 

345
00:19:02,360 --> 00:19:05,360
while leaving the rest behind, 
right While leaving the the 

346
00:19:05,360 --> 00:19:10,640
stinging behind? 
Let me understand your your 

347
00:19:10,640 --> 00:19:12,680
question saying how do you 
basically like how do you 

348
00:19:12,680 --> 00:19:14,560
respond to feedback? 
Well, is everything. 

349
00:19:14,680 --> 00:19:15,880
Yeah. 
What are some practical ways to 

350
00:19:15,880 --> 00:19:18,400
actually receive feedback and 
try to find the good thing in 

351
00:19:18,400 --> 00:19:19,360
it? 
Yeah. 

352
00:19:19,400 --> 00:19:21,760
Well, I think John, Michael, 
you, what you said earlier is a 

353
00:19:21,760 --> 00:19:24,840
is a great point where you said 
in the moment, I don't want to 

354
00:19:24,840 --> 00:19:27,480
receive the feedback, especially
if it comes out of out of 

355
00:19:27,480 --> 00:19:29,240
nowhere. 
Like if you're, if you're giving

356
00:19:29,240 --> 00:19:32,080
feedback to somebody, it might 
be helpful to say beforehand 

357
00:19:32,080 --> 00:19:34,880
like, hey, I'd love to give you 
a little bit of feedback here 

358
00:19:35,200 --> 00:19:37,880
instead of just jumping into a 
criticism, you know? 

359
00:19:39,000 --> 00:19:42,200
To to just jump off what you 
were saying, I think taking a 

360
00:19:42,200 --> 00:19:45,200
step back after the feedback. 
That's what I was going to say 

361
00:19:45,200 --> 00:19:46,800
is where you were going. 
That's that's that's where I was

362
00:19:46,800 --> 00:19:47,880
going. 
Is that when you, when you 

363
00:19:47,880 --> 00:19:50,680
receive the, the feedback, the 
initial reaction might be 

364
00:19:50,680 --> 00:19:54,400
oftentimes one of I'm frustrated
that this or I feel insecure 

365
00:19:54,400 --> 00:19:56,280
about this. 
And when you're feeling that 

366
00:19:56,280 --> 00:19:58,800
way, you just kind of want to 
deflect and you want to blame or

367
00:19:58,800 --> 00:20:01,280
you want to ignore or you just 
want to, you know, reject what's

368
00:20:01,280 --> 00:20:03,960
being, what's being told to you.
And so it's helpful when you're 

369
00:20:03,960 --> 00:20:06,840
receiving feedback just to have 
that presence of mind of just 

370
00:20:06,840 --> 00:20:08,280
like, OK, I'm going to listen to
what you're saying. 

371
00:20:08,280 --> 00:20:10,280
Right now. 
I have emotions that I'm feeling

372
00:20:10,280 --> 00:20:12,520
in the in the current moment, 
but this is something that I 

373
00:20:12,520 --> 00:20:15,400
probably need to go home and 
think about later once my 

374
00:20:15,400 --> 00:20:18,320
emotions have kind of died down.
A little bit and then I can take

375
00:20:18,480 --> 00:20:20,840
take a step in and responding to
what's been said to me and 

376
00:20:20,840 --> 00:20:23,120
probably even, you know, address
the conversation with the person

377
00:20:23,120 --> 00:20:25,680
that was giving you that 
feedback at A at a later time. 

378
00:20:25,680 --> 00:20:28,440
Does that make sense? 
Yeah, I, I think it doesn't. 

379
00:20:28,680 --> 00:20:32,840
What I would add to that is, and
I've experienced this plenty 

380
00:20:32,840 --> 00:20:34,880
times, right. 
Well, I'll, I'll have like a 

381
00:20:34,880 --> 00:20:37,160
really strong reaction to 
feedback initially. 

382
00:20:38,960 --> 00:20:45,000
And as I step back, something 
that I like to remind myself is,

383
00:20:45,480 --> 00:20:48,400
Hey, I don't know if this is 
true or not, but let's just 

384
00:20:48,400 --> 00:20:50,520
pretend that that person had the
best intention in mind. 

385
00:20:51,920 --> 00:20:53,920
What would it look like for me 
to apply these things? 

386
00:20:55,080 --> 00:20:57,920
You know, what would it look 
like for for these things to be 

387
00:20:57,920 --> 00:21:00,760
true? 
And I think that always now 

388
00:21:00,760 --> 00:21:03,080
something takes me a little 
longer to get there than I would

389
00:21:03,080 --> 00:21:06,560
hope that than I would want. 
But that helps me kind of 

390
00:21:06,560 --> 00:21:09,640
reframe it. 
OK, let's just leave my 

391
00:21:09,640 --> 00:21:13,680
embarrassment, my pain, whatever
it is at the table and just step

392
00:21:13,680 --> 00:21:16,080
back and be like, OK, with what 
they said. 

393
00:21:16,480 --> 00:21:19,760
If I were to apply that, what 
would change? 

394
00:21:20,240 --> 00:21:23,240
And then be that house would be 
able to oh, that actually would 

395
00:21:23,240 --> 00:21:31,360
be a positive change. 
You know, what have been 

396
00:21:31,920 --> 00:21:34,120
sometimes you use the baseball 
example and I don't know where 

397
00:21:34,120 --> 00:21:35,960
that ended up. 
I know you, you've shared with 

398
00:21:35,960 --> 00:21:38,760
our listeners that you were 
really excited to play college 

399
00:21:38,760 --> 00:21:41,480
baseball, right? 
But what are some other examples

400
00:21:41,480 --> 00:21:45,760
of a time of your life where 
you've actually implemented the 

401
00:21:45,760 --> 00:21:48,520
feedback and I've seen growth 
from that? 

402
00:21:50,280 --> 00:21:56,320
I went to a high level public 
speaking training about a year 

403
00:21:56,320 --> 00:22:01,640
ago and it was led by someone 
who's given multiple Ted talks. 

404
00:22:01,640 --> 00:22:04,800
So I mean, very knowledgeable in
the world of public speaking. 

405
00:22:05,560 --> 00:22:09,320
And what was interesting is 
before the training, they asked 

406
00:22:09,320 --> 00:22:12,600
for people who attended the 
training to send some film ahead

407
00:22:12,600 --> 00:22:16,400
of time of them public speaking.
And so they could kind of go 

408
00:22:16,400 --> 00:22:18,080
through and look at all right, 
what's your style? 

409
00:22:18,080 --> 00:22:20,120
What are you good at? 
Maybe what do you struggle at? 

410
00:22:20,760 --> 00:22:22,840
And then we would go and 
practice in front of these these

411
00:22:22,840 --> 00:22:26,680
folks. 
And I will say this individual 

412
00:22:26,680 --> 00:22:29,920
who gave the Ted talks was 
really critical of a lot of 

413
00:22:29,920 --> 00:22:31,200
things I do when I'm public 
speaking. 

414
00:22:31,720 --> 00:22:35,240
One of the things she was most 
critical about is that I, I'm 

415
00:22:35,240 --> 00:22:39,040
very energetic when I speak in 
public, so I move a lot. 

416
00:22:39,520 --> 00:22:43,000
Part of it maybe is some, some 
ADHD deep down in there and 

417
00:22:43,000 --> 00:22:45,680
she's like, I just want you to 
stay planted when you speak 

418
00:22:45,840 --> 00:22:49,560
because when you move so much, 
it really affects the listener's

419
00:22:49,560 --> 00:22:51,720
ability to concentrate on what 
you're saying because they're 

420
00:22:51,720 --> 00:22:53,480
distracted so much by your 
movement. 

421
00:22:53,680 --> 00:22:55,440
It's taking away from the words 
you're saying. 

422
00:22:56,120 --> 00:22:59,080
It was so hard for me though, 
because it was like the golf 

423
00:22:59,080 --> 00:23:04,120
swing example of earlier of it. 
It completely made me overthink 

424
00:23:04,160 --> 00:23:08,880
how I was performing, but as I 
kind of began to stay planted a 

425
00:23:08,880 --> 00:23:11,920
little bit more, I could 
actually more adequately think 

426
00:23:11,920 --> 00:23:14,440
about what I was going to say 
next and deliver the point with 

427
00:23:14,440 --> 00:23:19,320
clarity instead of this kind of 
hyper aggression form that I had

428
00:23:19,320 --> 00:23:23,280
been been doing. 
The other thing though was there

429
00:23:23,280 --> 00:23:26,760
was some feedback that they gave
me that I frankly didn't think 

430
00:23:26,760 --> 00:23:30,440
was good feedback. 
So I'm, I'm one of the feedback 

431
00:23:30,440 --> 00:23:33,240
they gave was that your voice is
sometimes too loud. 

432
00:23:34,240 --> 00:23:36,320
And, you know, I don't know if 
that's true or not. 

433
00:23:36,640 --> 00:23:38,240
I've heard that from my wife as 
well. 

434
00:23:38,840 --> 00:23:43,480
Your voice gives off 6. 
Four couldn't agree more. 

435
00:23:46,040 --> 00:23:49,280
But I didn't like that feedback 
because I, I felt like part of 

436
00:23:49,280 --> 00:23:53,480
being an effective speaker was 
being able to communicate with 

437
00:23:53,480 --> 00:23:57,160
passion, with zeal. 
And so I was like, I think I'm 

438
00:23:57,160 --> 00:23:59,480
actually going to leave that 
feedback at home. 

439
00:23:59,480 --> 00:24:02,160
I, I don't think I'm going to 
take that into my repertoire. 

440
00:24:02,720 --> 00:24:05,080
So there's also reality of 
sometimes you get feedback that 

441
00:24:05,080 --> 00:24:06,880
you're like, I think that's just
false. 

442
00:24:07,640 --> 00:24:11,000
Like, I don't think I'm actually
going to do that because maybe 

443
00:24:11,000 --> 00:24:14,200
it's pride or maybe it's just 
actually a real recognition of 

444
00:24:14,200 --> 00:24:16,400
what I'm good at. 
I don't want to lean into that. 

445
00:24:16,880 --> 00:24:20,080
So that could take us to to a 
next point of like when do you 

446
00:24:20,080 --> 00:24:22,440
know whether to ignore that 
feedback or not? 

447
00:24:24,320 --> 00:24:28,920
So I'm relating a little bit to 
what you're talking about with 

448
00:24:28,920 --> 00:24:30,720
the public speaking thing 
because I just started a new 

449
00:24:30,720 --> 00:24:33,600
role myself in major gifts 
fundraising. 

450
00:24:34,080 --> 00:24:37,320
And you know, I've, I've 
fundraised, you know, over the 

451
00:24:37,320 --> 00:24:39,680
course of the last, you know, 8 
or 8 or 9 years. 

452
00:24:39,680 --> 00:24:42,760
But I haven't done this specific
form of, of major gifts 

453
00:24:42,760 --> 00:24:44,680
fundraising before. 
And so part of my training is, 

454
00:24:45,720 --> 00:24:48,040
you know, when I'm meeting with,
you know, current benefactors 

455
00:24:48,040 --> 00:24:53,000
or, you know, potential future 
benefactors, I'm going with 

456
00:24:53,120 --> 00:24:55,640
someone that is a little bit 
more experienced than me. 

457
00:24:55,920 --> 00:24:59,080
And they do a great job of just 
like allowing me to, to run the 

458
00:24:59,080 --> 00:25:00,680
meeting. 
And then afterwards asking 

459
00:25:00,680 --> 00:25:02,600
questions of like, what do you 
think went well? 

460
00:25:02,920 --> 00:25:04,080
What do you think you could have
done? 

461
00:25:04,240 --> 00:25:05,400
What, what you could have done 
better? 

462
00:25:05,560 --> 00:25:08,400
You know, how did you think this
particular part of, of, of the 

463
00:25:08,400 --> 00:25:10,000
meeting went? 
You know, and they're, they're 

464
00:25:10,000 --> 00:25:14,200
asking the questions from, you 
know, a place of, of expertise. 

465
00:25:14,520 --> 00:25:17,360
They're experienced themselves, 
you know, and so there's, 

466
00:25:17,360 --> 00:25:19,440
there's coaching that's 
happening there. 

467
00:25:19,720 --> 00:25:21,720
And I think it's, it's an 
interesting point that, you 

468
00:25:21,720 --> 00:25:24,680
know, when, when you're a public
speaker, you know, and there's 

469
00:25:24,680 --> 00:25:27,160
people that are more experienced
than you and public speaking and

470
00:25:27,160 --> 00:25:29,960
have trained other public 
speakers, you know, there, 

471
00:25:30,000 --> 00:25:33,160
there's, you're going to allow 
those people in your life to, to

472
00:25:33,160 --> 00:25:36,360
coach you, you know, and as 
you're growing in experience and

473
00:25:36,360 --> 00:25:38,440
things like that, you could 
probably say, well, you know, 

474
00:25:38,440 --> 00:25:40,760
I'm, I, I, I hear what you're 
saying when you're giving me 

475
00:25:40,760 --> 00:25:43,000
that feedback. 
But also, you know, here's I, I 

476
00:25:43,000 --> 00:25:44,640
think I want to change it a 
little bit of what you're 

477
00:25:44,640 --> 00:25:45,760
saying. 
You can kind of you have a 

478
00:25:45,760 --> 00:25:48,680
certain experience level or 
expertise yourself when you're 

479
00:25:48,680 --> 00:25:50,880
in sports. 
You know, I played golf growing 

480
00:25:50,880 --> 00:25:52,680
up. 
I had a a swing coach, you know,

481
00:25:53,000 --> 00:25:55,720
and I wasn't in a position to 
say, you know, like, Hey, you 

482
00:25:55,720 --> 00:25:57,160
got to take the club head back 
like this. 

483
00:25:57,160 --> 00:25:59,440
I'm like, no, well, I think I'm 
going to I'm going to do it like

484
00:25:59,440 --> 00:26:00,800
this. 
It's just like you listen to 

485
00:26:01,560 --> 00:26:04,880
your coach. 
But then when it comes to when 

486
00:26:04,880 --> 00:26:07,360
it comes to more like interior 
things or personal things. 

487
00:26:07,360 --> 00:26:10,520
So just like, hey, whenever 
you're in this situation, you 

488
00:26:10,520 --> 00:26:14,800
come across this way, you know, 
or, or you tend, sometimes you, 

489
00:26:14,800 --> 00:26:18,200
you speak in a tone that is, is 
condemning, you know, in this 

490
00:26:18,200 --> 00:26:19,840
way. 
Or sometimes it seems like 

491
00:26:19,840 --> 00:26:22,240
you're, it's those pieces of 
feedback where it's like, OK, I 

492
00:26:22,240 --> 00:26:25,120
can, I'm, I have all these 
coaches in my life. 

493
00:26:25,120 --> 00:26:27,640
I have professional coaches, 
athletic coaches. 

494
00:26:27,880 --> 00:26:30,640
You know, John Michael, you're 
training for a high rocks event 

495
00:26:30,640 --> 00:26:34,440
right now down in, in Dallas. 
And you know, you've got a coach

496
00:26:34,440 --> 00:26:36,480
there that's helping you to 
become, you know, the athlete 

497
00:26:36,480 --> 00:26:38,760
and the, and the competitor that
you want to be in that event. 

498
00:26:38,760 --> 00:26:41,080
And it's like we allow ourselves
to be coached in those 

499
00:26:41,320 --> 00:26:45,200
situations, but, you know, it's 
a lot harder for us when it's 

500
00:26:45,200 --> 00:26:47,120
those personal things. 
You know, it's like, why don't 

501
00:26:47,120 --> 00:26:49,720
we allow ourselves to have like 
a like a life coach? 

502
00:26:49,720 --> 00:26:52,960
You're like a spiritual coach 
that's able to to, you know, 

503
00:26:54,280 --> 00:26:57,240
draw those things out of us. 
But I think there's to answer to

504
00:26:57,240 --> 00:26:59,360
go back to your original 
question, it's just like, when 

505
00:26:59,360 --> 00:27:01,520
do you when do you choose to 
ignore it? 

506
00:27:01,880 --> 00:27:05,480
I think that you also probably 
have to receive feedback within 

507
00:27:05,480 --> 00:27:10,520
like a certain context. 
You know, it's like, OK, is this

508
00:27:10,920 --> 00:27:13,320
is this something that you know,
if it's one of those more 

509
00:27:13,320 --> 00:27:16,400
personal things, is this 
something that multiple people 

510
00:27:16,400 --> 00:27:18,560
are telling me in my life? 
Is this something that maybe 

511
00:27:18,560 --> 00:27:21,480
just one person is telling me in
my life for the public speaking 

512
00:27:21,480 --> 00:27:24,040
things like, OK, this is this 
person's opinion. 

513
00:27:24,040 --> 00:27:27,560
Let me go to other people and 
ask them the same question. 

514
00:27:27,760 --> 00:27:30,720
And if I'm receiving it from 
multiple parties, maybe that's a

515
00:27:30,720 --> 00:27:34,160
time when I actually need to, 
you know, address the, the 

516
00:27:34,160 --> 00:27:37,120
change that needs to be made. 
But I I would feel like you'd 

517
00:27:37,120 --> 00:27:40,080
probably want to seek out advice
for that situation that you're 

518
00:27:40,080 --> 00:27:42,800
talking about and ask other 
people if this is something that

519
00:27:42,800 --> 00:27:43,960
they think you should change as 
well. 

520
00:27:44,560 --> 00:27:47,480
But sometimes you don't need to 
ask other people and you just 

521
00:27:47,480 --> 00:27:49,880
know that it's true. 
It's garbage. 

522
00:27:50,560 --> 00:27:52,480
No, the other way around. 
Someone I'm like, I just know 

523
00:27:52,480 --> 00:27:56,920
this is true, right? 
And I I think the best feedback 

524
00:27:56,920 --> 00:28:01,080
criticism I've ever gotten. 
Was. 

525
00:28:02,080 --> 00:28:04,120
And I think I need this every so
often for myself. 

526
00:28:04,120 --> 00:28:07,600
There's something a little that 
like a little sharp that just 

527
00:28:07,600 --> 00:28:09,840
cuts right through every wall 
I've put up. 

528
00:28:10,960 --> 00:28:16,720
And this was a trusted friend, a
spiritual director, a mentor. 

529
00:28:17,440 --> 00:28:19,800
And we were meeting and I was 
just kind of feeling him and all

530
00:28:19,800 --> 00:28:23,840
these problems that I'm having. 
He just looks at me and he says,

531
00:28:24,040 --> 00:28:27,560
Jose, you need to stop being a 
little crybaby. 

532
00:28:28,840 --> 00:28:30,240
Now. 
He, he used different words, 

533
00:28:30,800 --> 00:28:33,200
been crybaby, but that just cut 
right to the court. 

534
00:28:33,200 --> 00:28:34,760
I didn't need to ask anyone 
else. 

535
00:28:35,640 --> 00:28:40,080
I knew that he was 100% correct.
I knew that I, I was just 

536
00:28:40,160 --> 00:28:43,280
victimizing myself. 
All these things that were 

537
00:28:43,280 --> 00:28:47,160
happening, I was making myself 
the victim. 

538
00:28:48,200 --> 00:28:51,000
And sure, maybe I, I still 
sometimes fall into that, but 

539
00:28:51,000 --> 00:28:54,880
that completely changed 
everything for me, including how

540
00:28:54,880 --> 00:28:58,040
I receive feedback or criticism 
in the future, right? 

541
00:28:58,040 --> 00:29:02,480
And, and that has really pushed 
me into this avenue of do 

542
00:29:02,480 --> 00:29:04,760
something about the feedback 
that someone's giving you, 

543
00:29:05,360 --> 00:29:09,920
whether right or wrong, right, 
It's whether change or what 

544
00:29:09,920 --> 00:29:13,200
prove them wrong type of thing. 
Now we need to be careful with 

545
00:29:13,200 --> 00:29:17,000
prove them wrong mentality. 
So that I think that was a 

546
00:29:17,000 --> 00:29:20,800
moment where I was like, this is
absolutely feedback that I need 

547
00:29:20,800 --> 00:29:23,280
to take with me. 
But with that, there's 

548
00:29:23,280 --> 00:29:26,960
absolutely a lot of moments 
where people like, hey, can I, 

549
00:29:27,000 --> 00:29:30,400
can I give you some feedback? 
And you're like, sure, who are 

550
00:29:30,400 --> 00:29:32,760
you? 
You know, And then they give you

551
00:29:32,760 --> 00:29:34,320
something you're like, what are 
you talking about? 

552
00:29:35,520 --> 00:29:38,680
So Clay and I, I, I'd love for 
you to speak into this. 

553
00:29:38,680 --> 00:29:40,080
You were, you were telling us 
how you think. 

554
00:29:40,720 --> 00:29:43,960
A lot of times criticism is kind
of bogus and easy to leave it at

555
00:29:43,960 --> 00:29:48,320
the door. 
Well, I think I, I, I, I do 

556
00:29:48,320 --> 00:29:51,560
think that that's true. 
I think that I mean, just, it's 

557
00:29:51,560 --> 00:29:52,760
just the culture that we live in
right now. 

558
00:29:52,760 --> 00:29:56,080
Everybody wants to critique 
everybody, you know, no one's 

559
00:29:56,080 --> 00:29:57,960
willing to, to look at 
themselves and make changes 

560
00:29:57,960 --> 00:30:00,040
within themselves. 
Everybody wants to point at the 

561
00:30:00,040 --> 00:30:01,320
other person and say, you did 
this wrong. 

562
00:30:01,760 --> 00:30:03,680
You know, you, you should have 
done this differently. 

563
00:30:03,920 --> 00:30:06,320
You know, you, you, whatever, 
like whatever it is. 

564
00:30:06,320 --> 00:30:08,160
And I think that that's 
something that's happening in 

565
00:30:08,160 --> 00:30:11,640
our culture right now is just 
that no one is willing to to be 

566
00:30:11,640 --> 00:30:14,240
reflective and to look at 
themselves and say, what do I 

567
00:30:14,240 --> 00:30:16,640
need to change about myself? 
Everything that's wrong with the

568
00:30:16,640 --> 00:30:19,400
world is everybody else but me. 
Everything that's wrong with the

569
00:30:19,400 --> 00:30:22,480
world is, is all those, all 
those institutions, you know, 

570
00:30:22,480 --> 00:30:25,520
everything that's wrong with the
world is all the decisions that 

571
00:30:25,560 --> 00:30:27,120
that everybody else makes in 
their life. 

572
00:30:27,120 --> 00:30:31,520
And that's the exact opposite of
the Christian life, which is 

573
00:30:31,520 --> 00:30:33,800
that the problem with the world 
is, is me. 

574
00:30:34,040 --> 00:30:35,640
You know, like I'm, I'm the 
broken one. 

575
00:30:35,640 --> 00:30:38,480
I need to look at myself and 
make changes within myself. 

576
00:30:38,720 --> 00:30:40,840
I just think people are. 
Way too quick. 

577
00:30:40,840 --> 00:30:44,640
To just be condemning and 
critical of other people without

578
00:30:44,640 --> 00:30:46,760
first taking a look at me, 
myself and I. 

579
00:30:48,040 --> 00:30:51,200
Absolutely. 
I think it was Thomas Jefferson,

580
00:30:51,200 --> 00:30:53,520
potentially. 
That said, when I look at the 

581
00:30:53,520 --> 00:30:55,440
world, I see the greatest 
problem is me. 

582
00:30:56,880 --> 00:31:03,960
Like, I think there's Ben 
Franklin, but there's that, that

583
00:31:04,360 --> 00:31:09,920
that quote from Teddy Roosevelt,
the man in the arena speech that

584
00:31:09,920 --> 00:31:11,640
he gave. 
It's not the critic who counts. 

585
00:31:12,240 --> 00:31:15,760
It's the it's the man who's 
who's in the arena, who's marred

586
00:31:15,760 --> 00:31:20,560
by blood, sweat, something along
those lines. 

587
00:31:20,880 --> 00:31:23,600
He is my favorite founding 
father of this country. 

588
00:31:23,960 --> 00:31:25,320
Teddy Roosevelt. 
Teddy Roosevelt. 

589
00:31:25,520 --> 00:31:27,520
I've never actually read the 
whole thing, but I've seen, you 

590
00:31:27,520 --> 00:31:29,840
know, in like little graphics of
it on like Facebook before. 

591
00:31:29,920 --> 00:31:32,960
His signature on the Declaration
of Independence is is 

592
00:31:33,000 --> 00:31:34,560
outstanding. 
The one that's so big. 

593
00:31:34,720 --> 00:31:37,680
Yeah, it's just someone called 
it a John Hancock, actually. 

594
00:31:38,640 --> 00:31:41,400
Yeah, it's so crazy that Teddy 
Roosevelt signed that and called

595
00:31:41,400 --> 00:31:42,920
it a John Hancock. 
Wild. 

596
00:31:43,520 --> 00:31:48,960
He went back in time. 
So I, I think what we're getting

597
00:31:48,960 --> 00:31:51,880
to right and, and some, some of 
the things you were pointing out

598
00:31:51,880 --> 00:31:56,160
is how can we stay confident and
not let the opinions of others 

599
00:31:56,160 --> 00:31:58,640
derail us while still accepting 
feedback? 

600
00:31:58,640 --> 00:32:00,600
Yeah, right. 
So how do we how do we balance 

601
00:32:00,600 --> 00:32:06,040
that one? 
I think going to people that 

602
00:32:06,040 --> 00:32:11,440
really know us and having the 
ability to ask for feedback, 

603
00:32:12,040 --> 00:32:16,760
that's how you go from a 
mediocre player to a top level 

604
00:32:16,760 --> 00:32:19,960
performer is that you're not 
waiting for feedback. 

605
00:32:20,320 --> 00:32:23,720
You were seeking out feedback. 
So in every moment you're like, 

606
00:32:23,720 --> 00:32:25,480
hey, can, how did I, how did I 
do on that? 

607
00:32:25,600 --> 00:32:26,880
Give me some feedback. 
Was it good? 

608
00:32:26,880 --> 00:32:28,480
Was it bad? 
Where'd you, where do you see my

609
00:32:28,480 --> 00:32:29,720
weaknesses? 
Where do you see my areas of 

610
00:32:29,720 --> 00:32:34,520
growth as a as a supervisor? 
I love working with people who 

611
00:32:34,520 --> 00:32:38,200
who asked those questions and I 
think working with and having 

612
00:32:38,200 --> 00:32:41,760
friends to where you can 
calibrate how your view of 

613
00:32:41,760 --> 00:32:45,680
yourself matches with how you're
coming off is a valuable element

614
00:32:45,760 --> 00:32:47,720
to staying firm in that 
identity. 

615
00:32:48,320 --> 00:32:50,880
The other the other thing is 
often times we don't know how 

616
00:32:50,880 --> 00:32:52,760
we're coming off to people. 
That's true. 

617
00:32:53,080 --> 00:32:56,240
And so we need trusted friends 
to be able to say, hey, you 

618
00:32:56,240 --> 00:32:59,160
know, you think that you're 
coming off with a sense of 

619
00:32:59,160 --> 00:33:01,160
confidence, but really you're 
coming off with a sense of 

620
00:33:01,160 --> 00:33:04,520
cockiness. 
And and when it comes from a a 

621
00:33:04,520 --> 00:33:06,680
friend who's actually seen you 
in different environments, 

622
00:33:06,920 --> 00:33:11,880
that's going to land. 
Can you, do you think you can? 

623
00:33:11,880 --> 00:33:13,280
What's the best way to get 
feedback? 

624
00:33:13,280 --> 00:33:16,400
Like can you? 
Can it be done over e-mail? 

625
00:33:17,120 --> 00:33:20,680
Via text, Snapchat? 
I. 

626
00:33:20,680 --> 00:33:23,200
Prefer I prefer a text with a 
hidden ink. 

627
00:33:23,840 --> 00:33:25,600
So they don't. 
They don't know what's coming. 

628
00:33:26,000 --> 00:33:28,560
And the subject line on. 
Subject line says. 

629
00:33:28,560 --> 00:33:32,360
Feedback incoming. 
Feedback incoming Invisible ink.

630
00:33:32,800 --> 00:33:35,000
Invisible ink. 
And then you send emojis. 

631
00:33:36,240 --> 00:33:39,040
You send a gift to articulate 
what you're trying to say and. 

632
00:33:39,280 --> 00:33:41,600
Then you had lol at the end lol.
Lol JK. 

633
00:33:44,360 --> 00:33:47,920
Hey, some feedback you really 
need to you know I'd love for 

634
00:33:47,920 --> 00:33:49,480
you to change how you do this 
lol. 

635
00:33:52,600 --> 00:33:55,320
Lol. 
Lol is the worst way to end any 

636
00:33:55,320 --> 00:33:59,360
statement because you just have 
no idea if they actually meant 

637
00:33:59,360 --> 00:34:01,720
that or not. 
It's also a great way to make 

638
00:34:01,720 --> 00:34:03,640
sure that no one takes anything 
personally. 

639
00:34:04,040 --> 00:34:08,159
I hate you lol. 
You're a horrible person lol. 

640
00:34:09,800 --> 00:34:13,800
So it's for for fake feedback. 
Or if or if you just want to 

641
00:34:13,800 --> 00:34:16,360
head your bet. 
Well, I think honestly, that's, 

642
00:34:16,360 --> 00:34:18,679
that's kind of a great point is 
that sometimes when we're giving

643
00:34:18,679 --> 00:34:22,199
feedback, you kind of want to 
soften the blow a little bit, 

644
00:34:22,199 --> 00:34:24,480
you know, where it's like, hey, 
you kind of do this thing, but 

645
00:34:24,480 --> 00:34:27,120
like it's OK. 
Like, you know, and, and you're 

646
00:34:27,120 --> 00:34:28,840
just kind of scared, you're 
scared to receive it. 

647
00:34:28,840 --> 00:34:30,800
So you're scared to give it to 
another person, you know, And 

648
00:34:30,800 --> 00:34:33,800
it's like you just got to be, if
you're giving someone you know, 

649
00:34:33,800 --> 00:34:35,920
whether it's positive feedback, 
probably the harder form of 

650
00:34:35,920 --> 00:34:38,920
feedback to give us negative 
feedback, you should be clear. 

651
00:34:39,199 --> 00:34:41,639
You should be concise. 
You should be just 

652
00:34:41,639 --> 00:34:43,600
straightforward with the person 
in front of you, rather than 

653
00:34:43,600 --> 00:34:45,639
trying to, you know, beat around
the Bush a little bit and kind 

654
00:34:45,639 --> 00:34:48,679
of soften the blow with it. 
Yeah, 2 pieces of advice that I 

655
00:34:48,679 --> 00:34:53,239
received from a previous manager
that were extremely helpful and 

656
00:34:53,239 --> 00:34:57,360
how I give feedback where one, 
right, if you're in a work 

657
00:34:57,360 --> 00:35:00,480
environment where you do 
performance reviews is never let

658
00:35:00,480 --> 00:35:02,560
the performance review be the 
first time that someone's 

659
00:35:02,560 --> 00:35:08,000
hearing that piece of feedback. 
And two, address feedback early 

660
00:35:08,960 --> 00:35:11,960
so it doesn't build up into this
huge thing. 

661
00:35:12,560 --> 00:35:16,440
Let me pull out my 5 paragraph 
essay on all the things that you

662
00:35:16,440 --> 00:35:17,680
did poorly over the last. 
Year. 

663
00:35:17,680 --> 00:35:18,680
Yeah. 
Because now I'm like, well, how 

664
00:35:18,680 --> 00:35:20,560
long have you been thinking 
about this and holding back? 

665
00:35:20,560 --> 00:35:22,920
You know, you could have told me
from the beginning I could have 

666
00:35:23,320 --> 00:35:25,120
improved or done something 
different. 

667
00:35:25,120 --> 00:35:27,000
Absolutely. 
I think Gen. 

668
00:35:27,000 --> 00:35:29,360
Z is horrible at taking 
feedback. 

669
00:35:30,280 --> 00:35:32,680
I think they are. 
They are highly emotional. 

670
00:35:33,280 --> 00:35:35,920
They are. 
You're saying they as if we're 

671
00:35:35,920 --> 00:35:38,400
not right. 
I think we're almost Gen. 

672
00:35:38,400 --> 00:35:40,200
Z. 
Well I'm I'm. 

673
00:35:40,200 --> 00:35:44,600
I still don't know how old I am.
I'm 29 last time I checked, I 

674
00:35:44,640 --> 00:35:48,560
think might be 28. 
One headline I saw was the 

675
00:35:48,560 --> 00:35:52,880
conifer was 95 was Millennium 
Millet Millennial. 

676
00:35:52,880 --> 00:35:54,760
That's right, 96 was Gen. 
Z, which makes. 

677
00:35:54,760 --> 00:35:55,800
Me makes me. 
Gen. 

678
00:35:55,800 --> 00:35:58,400
Z makes you millennial, Yeah. 
So this doesn't apply to you. 

679
00:35:58,400 --> 00:36:01,320
So you can just tune out. 
But I think Gen. 

680
00:36:01,320 --> 00:36:05,240
Z is is a bit of a snowflake 
generation in that they take 

681
00:36:05,240 --> 00:36:09,360
feedback, it destroys them. 
You have to just massage their 

682
00:36:09,360 --> 00:36:11,320
ego. 
You have to give them all that. 

683
00:36:11,320 --> 00:36:15,400
You have to make stuff up 
positively so that their 

684
00:36:15,400 --> 00:36:17,560
identity is not too far 
destroyed. 

685
00:36:17,880 --> 00:36:22,440
I think that's a huge problem I.
Worry about that for workplace, 

686
00:36:22,440 --> 00:36:27,000
for our country, that we have a 
potential generation of people 

687
00:36:27,000 --> 00:36:29,400
coming up that do not take 
feedback well. 

688
00:36:30,360 --> 00:36:33,480
I think it might be a result of 
the family. 

689
00:36:34,560 --> 00:36:40,920
There could be a real result of,
to me, it's probably a result of

690
00:36:41,280 --> 00:36:44,400
hearing feedback when you were 
younger that you feel like 

691
00:36:44,400 --> 00:36:47,360
didn't apply to you. 
Maybe your dad was too harsh on 

692
00:36:47,360 --> 00:36:49,080
you. 
Maybe your mom was too harsh on 

693
00:36:49,080 --> 00:36:50,840
you. 
And so now you just need 

694
00:36:50,840 --> 00:36:53,520
everyone to affirm every 
decision that you've made in 

695
00:36:53,520 --> 00:36:56,080
life so that you can feel good 
about yourself. 

696
00:36:57,000 --> 00:36:59,720
So I'm just going to go ahead 
and make sure I need to be 

697
00:36:59,720 --> 00:37:03,400
affirmed in how I'm living and 
you need to affirm me. 

698
00:37:03,400 --> 00:37:07,200
And if you don't affirm me, you 
are, you know, a, a bigot. 

699
00:37:07,200 --> 00:37:09,560
You are anti whatever I stand 
for. 

700
00:37:10,000 --> 00:37:12,120
That's a huge problem. 
Huge. 

701
00:37:12,640 --> 00:37:17,360
Yeah, I agree with you good. 
And I think you did a great job 

702
00:37:17,360 --> 00:37:18,960
at delivering that piece of 
feedback. 

703
00:37:19,720 --> 00:37:22,400
It's a little. 
I do think that you speak a 

704
00:37:22,400 --> 00:37:24,160
little loudly and that you move 
a lot. 

705
00:37:26,520 --> 00:37:29,000
For what it's worth, you give me
59 energy, so hey. 

706
00:37:30,280 --> 00:37:33,480
Hey, I just think you guys need 
to stop doing. 

707
00:37:34,400 --> 00:37:35,840
Why are you moving so much, you 
know? 

708
00:37:36,680 --> 00:37:39,880
That's actually my preferred way
of public to shimmy. 

709
00:37:41,440 --> 00:37:43,840
All right, well, thank you guys 
for joining us today. 

710
00:37:44,440 --> 00:37:49,040
I ask that you please share what
is some of the best difficult, 

711
00:37:49,480 --> 00:37:53,320
hard advice, a hard pill to 
swallow that you've that you've 

712
00:37:53,320 --> 00:37:55,080
got in your life down in the 
comments. 

713
00:37:55,360 --> 00:37:58,280
Don't forget to like, subscribe 
and share this episode with your

714
00:37:58,280 --> 00:38:00,080
friends. 
Thank you for joining us. 

715
00:38:00,080 --> 00:38:01,960
This is the All In podcast. 
We'll see you on the next one.

