1
00:00:00,400 --> 00:00:03,960
The Better Business Analysis 
Institute presence. 

2
00:00:03,960 --> 00:00:07,760
The Better Business Analysis 
Podcast with Benjamin Walsh. 

3
00:00:12,920 --> 00:00:16,160
Hi everybody, and welcome back 
to the Better Business Analysis 

4
00:00:16,160 --> 00:00:20,240
Podcast with Benjamin Walsh. 
And we continue on with our 

5
00:00:20,240 --> 00:00:23,840
Business Analysis Unleashed 
series. 

6
00:00:24,360 --> 00:00:28,520
Last time we covered our 
strategic objectives which was 

7
00:00:28,520 --> 00:00:31,280
off the back of strategic 
analysis work. 

8
00:00:31,920 --> 00:00:35,520
We've got our strategic 
objectives defined by our 

9
00:00:35,520 --> 00:00:39,920
executive, by our program team. 
You know depending on your 

10
00:00:39,920 --> 00:00:43,280
organization they are defined, 
they are there. 

11
00:00:43,600 --> 00:00:48,800
So now business cases can be 
written, we can start to ask for

12
00:00:48,800 --> 00:00:52,000
money to do some stuff. 
And we talked about the fact 

13
00:00:52,000 --> 00:00:55,800
that that stuff we can do needs 
to map up to our strategic 

14
00:00:55,800 --> 00:00:58,640
objectives. 
And best way of doing that is to

15
00:00:58,640 --> 00:01:03,440
kind of have a highest level 
story, an epic, we call it 

16
00:01:03,440 --> 00:01:04,959
epics. 
The stories just like user 

17
00:01:04,959 --> 00:01:10,600
stories and pre, you know the 
agile revolution we called them 

18
00:01:10,600 --> 00:01:14,280
business requirements. 
Now the confusing factor with 

19
00:01:14,280 --> 00:01:16,880
using the term business 
requirements, and why I've kind 

20
00:01:16,880 --> 00:01:21,520
of moved away from that myself, 
is that people kind of, you 

21
00:01:21,520 --> 00:01:24,000
know, thought their business 
requirements might just be 

22
00:01:24,000 --> 00:01:27,120
requirements functional 
requirements from the business 

23
00:01:27,120 --> 00:01:28,840
as opposed to technical 
requirements. 

24
00:01:29,240 --> 00:01:32,680
So I like the idea of Epic 
because it suggests size. 

25
00:01:33,800 --> 00:01:36,680
The other thing that's really 
important to talk about when we 

26
00:01:36,680 --> 00:01:39,960
talk about Epics is that a lot 
of people think it's a grouping 

27
00:01:40,000 --> 00:01:44,160
of user stories, and I guess 
technically it is. 

28
00:01:44,360 --> 00:01:49,440
However they come first, these 
are the big chunky kind of, if 

29
00:01:49,440 --> 00:01:55,200
you like, process level one or 
two task things we need to get 

30
00:01:55,200 --> 00:01:57,240
done. 
They're the what they are, the 

31
00:01:57,240 --> 00:01:59,320
things we need to get on with. 
And then of course they can be 

32
00:01:59,320 --> 00:02:01,280
broken. 
They can be evolved, but mainly 

33
00:02:01,280 --> 00:02:04,240
they get broken down into user 
stories, which of course can get

34
00:02:04,240 --> 00:02:09,680
it broken down again into other 
user stories or evolve into how 

35
00:02:09,680 --> 00:02:12,320
we do things once we work with 
the development team. 

36
00:02:12,720 --> 00:02:15,480
So we're now in the phase of 
what we call high level 

37
00:02:16,480 --> 00:02:20,080
analysis. 
So we are between the strategic 

38
00:02:20,080 --> 00:02:22,240
analysis, enterprise analysis 
phase. 

39
00:02:22,720 --> 00:02:26,480
We will touch on that a little 
bit more just in terms of how 

40
00:02:26,480 --> 00:02:28,920
these two phases connect and 
we're really moving on to high 

41
00:02:28,920 --> 00:02:32,480
level analysis here. 
So this is the highest level 

42
00:02:32,480 --> 00:02:36,240
business requirements if you 
like epics, these are the we're 

43
00:02:36,240 --> 00:02:39,840
defining these and then they can
be broken down and by our 

44
00:02:39,840 --> 00:02:43,360
project team, OK. 
So sometimes enterprise business

45
00:02:43,360 --> 00:02:46,880
analyst or a senior business 
analyst would do this phase and 

46
00:02:46,880 --> 00:02:50,640
then the detailed requirements 
once the project's more defined 

47
00:02:50,640 --> 00:02:54,240
and the scopes defined, then 
maybe you'll just get ABA or a 

48
00:02:54,520 --> 00:02:57,440
specialist BA working within the
project team. 

49
00:02:57,880 --> 00:03:00,240
So we're in this this kind of 
window. 

50
00:03:00,920 --> 00:03:04,760
There are some other enterprise 
analysis techniques that we can 

51
00:03:04,760 --> 00:03:08,040
use. 
But right now I just want to 

52
00:03:08,040 --> 00:03:11,800
talk about the strategic 
objectives down to Epics and and

53
00:03:11,800 --> 00:03:14,280
what are Epics really? 
So I've already I've already 

54
00:03:14,280 --> 00:03:19,640
just stated that Epics aren't 
the we we start with Epics and 

55
00:03:19,640 --> 00:03:21,520
then we break down the user 
stories. 

56
00:03:22,080 --> 00:03:24,680
OK and and what how do you 
define an epic? 

57
00:03:25,200 --> 00:03:28,440
Well firstly you write an epic 
just as you would write a story.

58
00:03:28,880 --> 00:03:31,120
It is a story. 
It's just a big chunky story. 

59
00:03:31,120 --> 00:03:37,840
It's the the big what that we 
need to achieve and there might 

60
00:03:37,840 --> 00:03:39,960
be a number of these. 
Usually there's probably 

61
00:03:40,440 --> 00:03:44,120
somewhere between 5:00 and 10:00
of these that relate to maybe 

62
00:03:44,640 --> 00:03:49,120
helping us achieve the strategic
objectives that we've defined a 

63
00:03:49,120 --> 00:03:53,280
specific one generally. 
So if we wanted to increase our 

64
00:03:54,640 --> 00:04:00,360
acquisition of new customers by 
20% by the end of 2023 for our 

65
00:04:00,360 --> 00:04:04,640
mechanics store, one of the 
epics we talked about last week 

66
00:04:04,640 --> 00:04:06,880
was engaging with a marketing 
firm. 

67
00:04:07,640 --> 00:04:11,160
But I'm going to move to more 
and and Epic now another epic 

68
00:04:12,120 --> 00:04:16,760
which joined along that journey 
which might be more relevant to 

69
00:04:16,760 --> 00:04:18,560
you if you've come from an IT 
background. 

70
00:04:19,120 --> 00:04:25,600
So one of the epics we could 
define is launching a new 

71
00:04:26,560 --> 00:04:31,920
interactive website that allows 
us to capture dynamic content 

72
00:04:31,960 --> 00:04:36,720
and for our customers to contact
us easily and book services 

73
00:04:37,480 --> 00:04:41,360
directly from the website. 
OK, so that's a big long kind of

74
00:04:41,360 --> 00:04:44,480
comic book description of what 
the Epic is. 

75
00:04:44,480 --> 00:04:49,280
And of course we might write 
that in now in Epic format as a 

76
00:04:49,280 --> 00:04:53,720
mechanic store. 
I would like my customers, new 

77
00:04:54,680 --> 00:04:59,920
existing and potential customers
to learn and book services 

78
00:04:59,920 --> 00:05:04,720
online so that they can quick 
and easily book a time, schedule

79
00:05:04,720 --> 00:05:09,680
it without any human 
interaction, saving US money and

80
00:05:09,680 --> 00:05:13,840
being convenient for them. 
So that could be the Epic format

81
00:05:13,840 --> 00:05:17,560
for our mechanical store. 
Now though, we're going to move 

82
00:05:17,560 --> 00:05:21,800
on to our specific case study, 
which is around the UN. 

83
00:05:22,440 --> 00:05:26,080
So what we're going to focus on 
with our strategic objectives 

84
00:05:26,080 --> 00:05:29,360
moving to epochs and starting 
user stories is we're going to 

85
00:05:29,360 --> 00:05:31,440
focus on the UN, the United 
Nations. 

86
00:05:32,600 --> 00:05:36,560
And so we're going to talk about
a smart objective that has been 

87
00:05:36,560 --> 00:05:40,080
defined, which is around, I 
guess the theme, like I said, 

88
00:05:40,080 --> 00:05:43,600
the paraphrased focused area 
will be about promoting 

89
00:05:43,600 --> 00:05:46,320
sustainable development. 
So that might be the topic of 

90
00:05:46,320 --> 00:05:48,960
the meetings that the UN has 
with our bodies. 

91
00:05:49,240 --> 00:05:52,800
But specifically we're going to 
define that in smart format, 

92
00:05:52,960 --> 00:05:57,320
which is around increasing the 
public awareness of sustainable 

93
00:05:57,320 --> 00:06:00,920
development by 10% within the 
next year, OK. 

94
00:06:02,280 --> 00:06:05,760
And so that that would be our 
strategic objective. 

95
00:06:06,640 --> 00:06:08,800
You can measure, we could 
measure things like public 

96
00:06:08,800 --> 00:06:12,520
awareness by conducting a survey
across different countries. 

97
00:06:13,400 --> 00:06:16,680
We think it's achievable. 
There are a number of resources 

98
00:06:16,680 --> 00:06:20,040
we can invest in it. 
We can, you know, we know how to

99
00:06:20,040 --> 00:06:23,120
get there through channels like 
public education campaigns and 

100
00:06:23,120 --> 00:06:25,440
social outreach and 
partnerships. 

101
00:06:25,880 --> 00:06:28,640
We think it's relevant because 
sustainable development is good 

102
00:06:28,640 --> 00:06:31,320
for the rest of the world. 
It's, you know, essential for 

103
00:06:31,320 --> 00:06:35,080
addressing the global challenges
that we face such as climate 

104
00:06:35,080 --> 00:06:37,320
change and poverty and 
inequality. 

105
00:06:37,720 --> 00:06:40,400
And it's time bound because 
we've said within the next year.

106
00:06:40,480 --> 00:06:44,040
So this might be a goal just for
the, you know a year focus. 

107
00:06:45,120 --> 00:06:48,080
So it's around increasing public
awareness of sustainable 

108
00:06:48,080 --> 00:06:50,840
development by 10% within the 
next year and that would be 

109
00:06:51,000 --> 00:06:55,160
something you in the new the UN 
could come up with, OK. 

110
00:06:55,360 --> 00:06:57,160
So that's our strategic 
objective. 

111
00:06:57,160 --> 00:06:59,840
So what does that mean now in 
terms of breaking that down in 

112
00:06:59,840 --> 00:07:05,160
terms of it's epic. 
So I guess epic one we could, 

113
00:07:05,760 --> 00:07:10,080
I'll give you 2 examples. 
One could be enhance, it could 

114
00:07:10,080 --> 00:07:15,200
be in terms of public awareness 
and promoting sustainable 

115
00:07:15,200 --> 00:07:20,040
development. 
We could enhance knowledge 

116
00:07:20,360 --> 00:07:24,960
around the lack of access to 
clean water and sustainability. 

117
00:07:25,240 --> 00:07:31,040
So it could be as a UUN body we 
would like to promote and 

118
00:07:31,040 --> 00:07:36,240
enhance access to clean water 
and sanitation by the end of 

119
00:07:36,240 --> 00:07:43,240
2024 so that the world is more 
educated and there is some 

120
00:07:43,400 --> 00:07:48,680
initial benefits for those who 
don't have access to clean water

121
00:07:48,680 --> 00:07:50,720
and sanitation. 
So that's epic. 

122
00:07:50,720 --> 00:07:53,000
That's a very long statement. 
Of course we could paraphrase 

123
00:07:53,000 --> 00:07:56,920
that in terms of enhanced access
to clean water and sanitation 

124
00:07:57,120 --> 00:08:01,160
and you know and educate the 
world on on this topic. 

125
00:08:01,800 --> 00:08:05,200
So that would be the epic. 
Another example could be around 

126
00:08:05,200 --> 00:08:07,400
improving education 
opportunities. 

127
00:08:07,760 --> 00:08:10,560
OK. 
So that could be you know, epic 

128
00:08:10,560 --> 00:08:14,480
format as aun body, I would like
to improve education 

129
00:08:14,760 --> 00:08:21,120
opportunities to the to the 
world so that they understand 

130
00:08:21,120 --> 00:08:24,160
the challenges that the world is
facing in terms of equality and 

131
00:08:24,160 --> 00:08:28,280
poverty and climate change. 
So the two epics that are around

132
00:08:28,360 --> 00:08:31,200
our strategic objective, which 
is around promoting sustainable 

133
00:08:31,200 --> 00:08:32,760
development, does that make 
sense? 

134
00:08:32,760 --> 00:08:36,280
So that they're actually 
tangible actions, big chunky 

135
00:08:36,280 --> 00:08:38,919
ones by the way. 
You know, enhancing access to 

136
00:08:38,919 --> 00:08:41,559
clean water and sanitation and 
even promoting that and 

137
00:08:41,559 --> 00:08:43,520
educating people around it is 
hard. 

138
00:08:43,520 --> 00:08:47,000
And then including educational 
opportunities online that could 

139
00:08:47,000 --> 00:08:50,280
be a website, it could be a 
social marketing campaign. 

140
00:08:50,560 --> 00:08:54,560
So both of these two epics are 
programs of work, OK? 

141
00:08:54,560 --> 00:08:59,840
So they're really, really, 
really important initiatives and

142
00:08:59,840 --> 00:09:03,680
they could be programs. 
And then we then drop that down.

143
00:09:03,680 --> 00:09:08,320
In terms of possible user 
stories, let's focus on our epic

144
00:09:08,320 --> 00:09:11,400
one, which is enhancing access 
to clean water and sanitation, 

145
00:09:11,400 --> 00:09:14,360
for example. 
The user story there could be as

146
00:09:14,360 --> 00:09:19,440
a community member in a country 
which doesn't, you know that 

147
00:09:19,440 --> 00:09:22,600
that is a developing country. 
I want to have access to clean 

148
00:09:22,600 --> 00:09:25,280
drinking water so that I can 
lead a healthy life. 

149
00:09:25,760 --> 00:09:27,960
OK. 
So that's a really good example.

150
00:09:27,960 --> 00:09:30,640
And so that's from the 
perspective of the person, the 

151
00:09:30,640 --> 00:09:34,400
persona and which needs needs to
be supported, which is the 

152
00:09:34,400 --> 00:09:37,280
customer in in this case. 
So it's a really, that's a 

153
00:09:37,280 --> 00:09:38,800
really good example of user 
story. 

154
00:09:38,800 --> 00:09:41,200
Again, you'd say, well, that's 
not going to help the 

155
00:09:41,200 --> 00:09:42,760
development team, that's way 
chunky. 

156
00:09:42,760 --> 00:09:45,840
But the whole point of user 
stories is for you to break that

157
00:09:45,840 --> 00:09:48,600
down when you get into detailed 
analysis. 

158
00:09:48,960 --> 00:09:51,800
But at the highest level, the 
user story is as a community 

159
00:09:51,800 --> 00:09:54,600
member, I want to have access to
clean drinking water so that I 

160
00:09:54,600 --> 00:09:57,560
can lead a healthy life. 
And that in itself could be a 

161
00:09:57,560 --> 00:10:00,920
whole project, right. 
And you could break that down, 

162
00:10:01,120 --> 00:10:04,040
work out how to do that. 
And then you know that's your 

163
00:10:04,040 --> 00:10:07,520
backlog starter. 
So just a note on this, a side 

164
00:10:07,520 --> 00:10:11,600
note, you you're kind of working
in Excel at this point, really 

165
00:10:11,880 --> 00:10:14,320
something like that. 
Or you know Google Sheets, yeah,

166
00:10:14,320 --> 00:10:17,680
or or Mural Board. 
You've just got your strategic 

167
00:10:17,680 --> 00:10:20,400
objectives, your epics and then 
your study user stories on a 

168
00:10:20,400 --> 00:10:21,680
map. 
So that's it. 

169
00:10:21,680 --> 00:10:24,520
And then once they're defined, 
then you kind of move on from 

170
00:10:24,520 --> 00:10:27,920
your requirements traceability 
matrix or you're mirror board to

171
00:10:27,920 --> 00:10:30,680
a product like Jira or Azure 
DevOps or whatever you're 

172
00:10:30,680 --> 00:10:32,240
managing for the development 
process. 

173
00:10:32,760 --> 00:10:34,880
And I hope that makes sense 
because people get confused 

174
00:10:34,880 --> 00:10:36,680
about when you should start 
using those tools. 

175
00:10:36,920 --> 00:10:39,720
The audience at the moment is 
your greater level stakeholders 

176
00:10:39,720 --> 00:10:41,880
and the people that own the 
strategic objectives to make 

177
00:10:41,880 --> 00:10:45,520
sure that they think that your 
plan on how you've broken this 

178
00:10:45,520 --> 00:10:51,640
program down, you know matches 
will help achieve the goal. 

179
00:10:51,640 --> 00:10:54,000
And then there are things that 
go off in terms of the 

180
00:10:54,000 --> 00:10:58,080
enterprise analysis phase, which
we're not going to cover today, 

181
00:10:58,080 --> 00:11:01,040
which is things like getting 
money and funding, which is like

182
00:11:01,040 --> 00:11:03,360
business casing and 
justification and all the rest 

183
00:11:03,360 --> 00:11:04,800
of it. 
So that's all happening in 

184
00:11:04,800 --> 00:11:08,920
parallel. 
But the BA focus here at this 

185
00:11:08,920 --> 00:11:12,680
high level requirements phase is
to have these starter user 

186
00:11:12,680 --> 00:11:15,120
stories. 
So another user story under our 

187
00:11:15,120 --> 00:11:18,880
enhanced access to clean water 
and sanitation for the UN it 

188
00:11:18,880 --> 00:11:22,520
could be as a a sanitary worker 
I want a system to effectively 

189
00:11:22,520 --> 00:11:27,240
manage waste disposal so we can 
manage a clean environment. 

190
00:11:27,560 --> 00:11:30,320
So that could be around the 
people that are not just the 

191
00:11:30,320 --> 00:11:32,760
people that are serving the 
community member. 

192
00:11:32,760 --> 00:11:35,880
And so they equally might be 
from a developing country or a 

193
00:11:35,880 --> 00:11:38,920
place where there isn't clean 
access and sanitation. 

194
00:11:39,200 --> 00:11:41,720
And so that could be a great 
example in terms of how do you 

195
00:11:41,720 --> 00:11:45,040
manage waste disposal. 
Again, hugely chunky item could 

196
00:11:45,040 --> 00:11:48,000
be sold many a ways and that's 
one that's important to have at 

197
00:11:48,000 --> 00:11:52,120
this at this high level and not 
talk about solutions because of 

198
00:11:52,120 --> 00:11:57,720
course you know the an Elon Mask
or another kind of solution 

199
00:11:57,720 --> 00:12:00,600
provider out there who's you 
know like who's quite a public 

200
00:12:00,600 --> 00:12:02,840
figure could say, you know we've
got this great, great way of 

201
00:12:02,840 --> 00:12:04,640
solving this. 
These are the kind of chunky 

202
00:12:04,640 --> 00:12:07,280
items that the Bill Gates of the
world, you know, go after or you

203
00:12:07,280 --> 00:12:10,760
know finding a cure for AIDS. 
These are chunky items. 

204
00:12:10,760 --> 00:12:15,240
And so this is this, is this 
just the level where you can 

205
00:12:15,240 --> 00:12:18,520
then start taking these users 
with solution providers. 

206
00:12:18,800 --> 00:12:22,800
But again you're ABA, you, 
you're not specifying a solution

207
00:12:22,800 --> 00:12:25,960
here. 
And and again a side note, once 

208
00:12:25,960 --> 00:12:29,280
you get into project phase, the 
delivery, the project delivery 

209
00:12:29,280 --> 00:12:32,680
phase, you know there is types 
of BAS who you know technical 

210
00:12:32,680 --> 00:12:35,720
BAS and what who are now maybe 
talking about the functions 

211
00:12:35,720 --> 00:12:38,840
within the solution. 
And so there is a room for that 

212
00:12:38,840 --> 00:12:41,600
in the BA world. 
But what I'm talking about right

213
00:12:41,600 --> 00:12:44,440
now is defining the project and 
this is really where the value 

214
00:12:44,680 --> 00:12:48,240
is locked in. 
This is where you you're really 

215
00:12:48,240 --> 00:12:50,440
looking at the items that are 
going to meet your goals. 

216
00:12:50,680 --> 00:12:53,080
And this is the best place for 
ABA to play. 

217
00:12:54,800 --> 00:12:58,400
Another example for an epic 
that's meeting our strategic 

218
00:12:58,400 --> 00:13:01,600
objective, smart strategic 
objective around promoting 

219
00:13:01,600 --> 00:13:05,440
sustainable development would be
improving education 

220
00:13:05,440 --> 00:13:06,840
opportunities we talked about 
before. 

221
00:13:07,200 --> 00:13:12,040
And two example user stories 
could be as a student or as a a 

222
00:13:12,040 --> 00:13:15,720
world learner, I want access to 
quality education materials 

223
00:13:15,720 --> 00:13:20,560
online so I can continue 
learning and finding out more 

224
00:13:20,560 --> 00:13:24,280
around sustainable development 
for my community and for the 

225
00:13:24,280 --> 00:13:27,760
rest of the world. 
You, another user story could be

226
00:13:27,760 --> 00:13:32,920
as a teacher, as a teacher who 
promotes sustainable 

227
00:13:32,920 --> 00:13:37,440
development, I want a platform 
to easily train my students, see

228
00:13:37,440 --> 00:13:40,560
their progress in their learning
and so I can provide guidance 

229
00:13:40,560 --> 00:13:43,040
and continued opportunities when
it comes to promoting 

230
00:13:43,040 --> 00:13:46,400
sustainable development. 
So these are just a few examples

231
00:13:46,400 --> 00:13:50,080
of, you know, the actual 
strategic and epoch and user 

232
00:13:50,080 --> 00:13:54,440
stories for UN initiatives. 
So you know these this is, this 

233
00:13:54,440 --> 00:13:58,760
is this is how we should be 
defining things down. 

234
00:13:59,400 --> 00:14:02,760
And again of course all of these
will have processes associated. 

235
00:14:02,760 --> 00:14:05,520
So we talked about the fact that
the business case, the 

236
00:14:05,520 --> 00:14:08,040
justification for doing these 
pieces of work will have money 

237
00:14:08,040 --> 00:14:12,280
behind them and that usually 
leads to a decision of you know 

238
00:14:12,280 --> 00:14:14,280
how much you're going to invest 
or how you're going to tackle 

239
00:14:14,280 --> 00:14:15,600
this from a solution point of 
view. 

240
00:14:15,600 --> 00:14:20,320
So that's happening in parallel,
but as ABA what your job could 

241
00:14:20,320 --> 00:14:23,760
be in this phase, not only 
defining these is literally 

242
00:14:24,880 --> 00:14:28,000
drawing in a very very high 
level non solution focus level, 

243
00:14:28,400 --> 00:14:32,560
the process that that that 
currently exists and any 

244
00:14:32,560 --> 00:14:35,600
opportunities or pain points in 
that process where we could 

245
00:14:35,600 --> 00:14:38,800
improve these proves these 
goals. 

246
00:14:39,320 --> 00:14:42,200
So for example with the access 
to clean water, it might be 

247
00:14:42,200 --> 00:14:46,440
really useful to see what is the
journey today for a community 

248
00:14:46,440 --> 00:14:50,200
member in one of these 
developing nations to access 

249
00:14:50,200 --> 00:14:52,920
water because some of those 
steps might remain. 

250
00:14:53,160 --> 00:14:57,520
It might just simply be the fact
that they need to have, you 

251
00:14:57,520 --> 00:14:59,120
know, collecting water from a 
well. 

252
00:14:59,120 --> 00:15:01,840
For example, a clean well might 
actually happen today. 

253
00:15:02,080 --> 00:15:05,840
It just might be the fact that 
the access side is the fact that

254
00:15:05,840 --> 00:15:08,840
it's miles away and they have to
walk there with, you know, pans 

255
00:15:09,280 --> 00:15:12,560
and buckets, whereas it could, 
the solution could simply be the

256
00:15:12,560 --> 00:15:17,280
pain point around the fact that 
the well is, you know, needs to 

257
00:15:17,280 --> 00:15:20,000
be closer to the village, you're
right, or there needs to be more

258
00:15:20,000 --> 00:15:22,440
wells across more villages in 
this area. 

259
00:15:22,800 --> 00:15:26,520
So that's how processes come 
into place here too. 

260
00:15:27,240 --> 00:15:31,080
And just a reminder that when we
come to user stories and Epics, 

261
00:15:31,080 --> 00:15:33,480
we write them as a type of user 
persona. 

262
00:15:33,720 --> 00:15:37,040
I want you know to perform a 
function, achieve a goal. 

263
00:15:37,240 --> 00:15:40,360
So that and then the reason 
behind it, right. 

264
00:15:40,360 --> 00:15:44,080
So we've covered off strategic 
objectives for the UN, how they 

265
00:15:44,080 --> 00:15:46,880
break down to epochs and then 
start a user stories. 

266
00:15:47,160 --> 00:15:49,840
And next time in our series 
we're going to get into the 

267
00:15:49,840 --> 00:15:55,160
transition to detailed the T 
delta analysis phase and then 

268
00:15:55,160 --> 00:15:58,600
how do we actually do some of 
the typical kind of BA 

269
00:15:58,680 --> 00:16:00,440
activities at this point.