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Hello and welcome to episode 52 
of Design Curious Podcast. 

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Today on the episode I'm very 
pleased to be speaking with one 

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of my coaches, Toby Fairley, and
we are going to get into all 

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about how she started her career
in interior design and the path 

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that she took to get there. 
Before I talk a little bit more 

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about her, I want to remind you 
I have that great quiz that I 

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just developed for you to take 
and find out what type of 

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interior design you should be 
doing, whether it's residential 

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or commercial or hospitality or 
spatial experience. 

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So go over to the podcast 
episode and in the show notes 

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you'll find the link to that 
quiz. 

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You can also find the link to 
the quiz on my Instagram at our 

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award design under the bio 
links. 

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And while you're there, send me 
a direct message to let me know 

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that you're listening to the 
podcast and which episode is 

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your favorite. 
In the show notes, you'll also 

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find the links for those 
downloads that I have created 

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for you to help you get started 
in your career. 

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So now let me tell you a little 
bit more about Toby Fairley. 

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Toby Fairley is an innovation 
igniter, a thought architect and

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one of the leading voices on 
reimagining what it means to run

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a successful creative business 
in an equitable and sustainable 

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way. 
As the host of Design You 

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Podcast, Toby delivers a life 
altering inspiration for 

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creative entrepreneurs mixed 
with tactical business advice 

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and unfiltered aha moments on 
topics most business gurus won't

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dare to cover. 
And I have been listening to her

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podcast since episode one and 
love all the Episodes is great. 

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So if you want to binge one, you
can go back and listen to all of

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her great business advice and 
straightforward talk about 

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design and what's up and coming 
in the design business. 

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She's been featured in many 
publications as we talked about 

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in the episode and when Toby's 
not running her high end 

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residential interior design 
firm, leading her online 

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membership community for 
ambitious creative 

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professionals, design you or 
recording an episode for her top

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rated podcast. 
You can find her working on her 

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upcoming book Thinking Deep 
Thoughts about How to Change the

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World, Painting or Curled up 
with a few good books and 

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spending time with her family 
and two pups. 

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Toby lives in Arkansas with her 
attorney husband and teenage 

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daughter who's just gone off to 
college. 

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So let's hear from Toby. 
You're now listening to Design. 

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Curious, a place where you, 
Creative One, are here to learn 

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about what it really is like to 
be an interior designer. 

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And I'm your host and mentor, 
Rebecca Ward. 

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If you're worried about how to 
succeed in a creative career, if

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you're ready to learn your next 
steps to become an interior 

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designer, and if you want the 
satisfaction of doing something 

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you love every day you are in 
the right place. 

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Grab a coffee, a notebook, and 
let's dig into today's episode. 

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Hi, Toby. 
Thank you for coming on the 

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podcast today. 
It's such a pleasure to talk 

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with you. 
Thank you so much for having me.

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I'm really excited to be here 
and so proud of your podcast. 

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It's awesome. 
Oh, thank you. 

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Yeah. 
And I would be remiss if I 

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didn't say that one of the 
reasons why I have this podcast 

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is because of my work with you. 
And it really prompted me to 

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start doing courses and a 
podcast and all the things. 

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And so you're part of the reason
why we're here today. 

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Well, I'm so happy to be a part 
of that, and thank you for 

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trusting us to work with you, 
but. 

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I do always remind people when 
they, when they give me some 

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credit, that they're the ones 
who do all the hard work. 

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So, yes, I, I may have inspired 
you, but you, but you're the one

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who pulled it off. 
So thank you. 

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Thank you. 
So let's go back to talk about 

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your career in interior design. 
And I know that you didn't come 

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to it traditionally like it 
wasn't your first career choice,

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right? 
Yeah, so it actually ended up 

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really being my first career, 
but. 

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It took me a while to figure out
what I wanted to do, so 

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originally when I got out of 
high school I was always a great

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student and always creative. 
But also, I'm old enough being 

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in my early 50s that. 
When I was getting out of high 

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school, there wasn't as much 
encouragement to do what you 

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love. 
There was a lot more 

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encouragement to do what would 
be lucrative or what would be 

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stable or all of those things. 
So yeah, at one point I was 

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like, do I want to do pre Med? 
I love science, I love biology. 

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And I was like, yeah, no, I 
don't think I could do like the 

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blood and stuff all the time. 
Although I would be good at it 

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and I could pass it in school, I
don't think I want that as a 

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career and so. 
I assumed I would do something 

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in business and my dad 
encouraged me, which he had also

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done with my brother, to get an 
accounting degree. 

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And I mean, I understood that. 
Like I understood the reason 

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behind having that kind of 
business background and I'm 

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really glad I have it now, but. 
Four years of accounting degree 

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was really not very fun. 
And I'm not a quitter. 

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I always finish everything. 
So I finished it, but I was like

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it about year three and I 
started understanding. 

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It was like when HGTV was kind 
of just really coming on the 

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scene and being from Arkansas, I
hadn't had a lot of exposure to 

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interior designers. 
My parents had worked with a 

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person or two, but not in the 
way that we think of design now.

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It's really an up and coming 
field. 

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And I was like, oh, I think 
that's my career. 

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And I remember back then there 
was number Internet to get 

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online and search. 
So I had to call the University 

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of Arkansas and ask them if they
had a degree in this field. 

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And they had to mail me stuff by
snail mail for me to learn about

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the career. 
Wow. 

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But it was really fun and I was 
like, OK, I think that's for me.

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And so I, with immediately after
finishing my accounting degree 

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turned around and went right 
back to school and did four 

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years of design. 
The interesting thing about that

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when you already have an A 
degree like accounting and I had

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160 hours of. 
Of education. 

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But design degrees take four 
years because it's all 

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consecutive. 
I had all this extra time, so I 

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was like, what am I gonna do 
with that? 

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I'm gonna have an art minor or 
whatever. 

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And I had this great advisor who
said no one ever comes through 

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here with a business degree 
already. 

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Why wouldn't you get a master's 
in business in your spare time? 

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Which I went ahead and did. 
So I remember not only did I 

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tell my parents, OK, I'm going 
back to school and I'd love it 

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if you would help me pay for it.
Then I called like 3 months in 

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and said, oh, and now I'd love 
to also go to grad school. 

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And so now all my hours will be 
paying grad school hours because

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I'll be considered a grad 
student. 

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And they're like, great, Like 
what? 

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What else can we pay for? 
But it turned out to be a 

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really, really great decision. 
And in hindsight, it looks like 

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I was so smart to have all of 
that. 

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It wasn't as forethought as it 
looks, but it really did pay off

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to have the combination. 
And I ended up really in the 

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field that I was supposed to be 
in all. 

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Yeah, for sure. 
So when you talk about like your

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parents want you to have a 
career that's financially stable

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and everything like 
automatically interior design 

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gets kicked to the curb like. 
Right, right. 

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As do all the other artsy 
degrees, right? 

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Anybody who wants to be an 
artist or a creative, it's like,

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well, that's not going to do it,
right? 

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Right. 
Yeah, but thankfully I did have 

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a sense that although maybe the 
average salaries for art type 

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careers, artsy careers. 
Are not always enticing. 

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I have this kind of knowing that
if you really do follow your 

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heart and what you're meant to 
do, and you really become really

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great at what you do, that it 
doesn't matter what you do, you 

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can. 
You can definitely create a 

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financially stable, lucrative 
career. 

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So I was hanging on to that 
thought and that thread the 

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whole time going OK Maybe the 
starting salaries are horrible. 

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But I'm gonna do something 
different with this. 

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I'm gonna go to the next level 
with this. 

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Yeah. 
Yeah, yeah. 

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Use that to spur you on and to 
elevate the field. 

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Really. 
And so that's. 

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Yeah. 
Yeah, yeah, that's wonderful. 

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Yeah. 
I know a designer who actually 

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sometimes requires her employees
to have a minor in business as 

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well as interior design because 
it's business is such a huge 

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part of, especially of the 
residential designers like. 

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Yeah, it's really just being an 
entrepreneur. 

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Like our skill set is design. 
But really the bulk of what we 

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do is we run a small business 
day in and day out. 

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And so it kind of doesn't matter
what kind of small business it 

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is. 
Small business is hard, 

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entrepreneurship is hard, cash 
flow is hard, and all that stuff

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really does matter, especially 
the people who tend to be more 

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creative and don't really like 
to think of that stuff. 

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You know, I have the benefit of 
literally being about. 

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About 5050. 
Left brain, right brain, even my

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human design says so, which is 
kind of funny, but I've always 

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known that about myself. 
But a lot of creatives tend to 

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lean very into the creative 
brain and don't want to think 

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about any of that, you know, 
linear stuff or the structure or

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the spreadsheets. 
And we don't really have a 

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choice if we're going to run our
own business. 

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So, yeah. 
And so from what I know about 

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you is that you're kind of a 
super learner and so you're like

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you want to do know about 
something, You'll go and take a 

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course or you'll get a degree or
get certified about it. 

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Do you think that it is required
though, for all people to kind 

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of get that level of education 
going into the field? 

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No, I mean, definitely it has 
benefited me to be that type of 

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person. 
Like you said, when I'm 

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interested in something I have 
an extreme drive and in a 

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ridiculous amount of focus. 
To be able to really go deep 

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into something, I like the 
confidence it gives me when I 

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put some level of formal 
education behind something that 

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I'm doing. 
Not everybody's wired that way. 

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There are plenty of people who 
are like, I'll figure it out 

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along the way. 
And I mean, I definitely have 

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that I'll figure it out thing. 
But I I like to hedge my bets 

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with hard knowledge and tangible
facts and all of those things. 

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So it's not a requirement, but 
do I think it's made it? 

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Easier or giving me more 
confidence? 

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I would say yes, I think it's 
the confidence thing because I 

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think we tend to, as women, as 
creatives, as business owners, 

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as humans, second guess, so many
things. 

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And when I can back up my 
thought process, my logic, my 

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sort of educated guesses with 
facts and numbers, it usually 

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gives me a lot of confidence to 
move forward in decisions where 

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I think a lot of people say, say
stuck so. 

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It definitely. 
I have a bias towards taking 

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action towards making decisions 
quickly and easily, and I I 

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think that probably has to be 
part of it because I've got a 

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lot of knowledge to help me as 
I'm moving forward in big 

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decisions. 
Yeah. 

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Have confidence in taking action
because you have all that data 

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behind you. 
Yeah, totally. 

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Facts of learning. 
Yeah. 

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Yeah, yeah, that's good. 
So you got your degree and then 

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did you start working for 
someone else or did you start 

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your own business? 
Yeah, so that's an interesting 

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story. 
So when I finished my degrees 

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degrees after nine years, 
literally I could have been a 

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doctor. 
I just chose not to be one cuz I

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was in school for so long so I 
got out of school in about 98 

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ish. 
And I went and interviewed in 

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Little Rock in Arkansas, where I
live for a design position and 

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the starting salary was $17,000.
And I was like, I mean, yeah, 

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it's 1998, but that was still 
extremely low. 

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Like, you're not going to be 
able to support yourself on that

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amount of money at that time. 
And so I had done an internship 

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in Las Vegas that it was 
required to finish my degree in 

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design and hospitality design, 
which was really fun. 

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And then I had just elected to 
do another internship for 

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someone who was local, I mean, 
in a town kind of just outside 

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of Little Rock. 
And he had been a designer in 

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00:11:45,600 --> 00:11:48,480
New York for years, and then, as
he was getting older, had 

227
00:11:48,480 --> 00:11:51,360
retired back to Arkansas. 
But he still had offices in both

228
00:11:51,360 --> 00:11:54,720
places. 
And so I elected to work for him

229
00:11:54,720 --> 00:11:58,300
for the summer. 
And got the taste of really 

230
00:11:58,300 --> 00:12:01,740
dealing with some very highend 
clients and what that was like. 

231
00:12:01,780 --> 00:12:03,700
Thankfully, I did have those two
experiences. 

232
00:12:03,700 --> 00:12:06,500
I don't recommend necessarily 
people not working for other 

233
00:12:06,500 --> 00:12:10,020
people like I did, but after 
interviewing and hearing those 

234
00:12:10,020 --> 00:12:12,060
starting salaries, I was kind of
like, you know what? 

235
00:12:12,060 --> 00:12:13,780
I come from an entrepreneurial 
family. 

236
00:12:13,780 --> 00:12:16,900
My dad runs a family owned 
business and has my whole life. 

237
00:12:17,410 --> 00:12:20,050
I think I'm just gonna rip the 
Band-Aid off and jump in. 

238
00:12:20,210 --> 00:12:23,010
I was single at the time, even 
though it was like 28. 

239
00:12:23,050 --> 00:12:25,330
And I was like, if I can't 
afford to eat, I can always 

240
00:12:25,330 --> 00:12:27,690
drive over to my parents house 
and they'll at least feed me. 

241
00:12:28,610 --> 00:12:30,250
Uh, so I think I'm gonna wing 
it. 

242
00:12:30,250 --> 00:12:33,650
And I actually though ended up 
opening a little shop, a little 

243
00:12:33,650 --> 00:12:36,090
like retail space. 
It was fun. 

244
00:12:36,090 --> 00:12:38,010
I'm just got back in retail. 
We can talk about that in a 

245
00:12:38,010 --> 00:12:41,210
minute, and I haven't been in it
for 14 years, but I do really 

246
00:12:41,210 --> 00:12:45,130
love that whole experience, as 
so many creatives do if being a 

247
00:12:45,130 --> 00:12:47,330
shop owner and a shopkeep, even 
though it's also. 

248
00:12:47,450 --> 00:12:49,810
Sometimes not something I 
recommend, but it was a great 

249
00:12:49,810 --> 00:12:53,810
way to start because for people 
that didn't know me, I had other

250
00:12:53,810 --> 00:12:56,450
things to sell and I could build
relationships. 

251
00:12:56,450 --> 00:12:58,450
And so I started with a little 
shop. 

252
00:12:58,450 --> 00:13:01,290
I started outside of Little Rock
in a little community because I 

253
00:13:01,290 --> 00:13:05,050
couldn't afford the rent here. 
But I found myself working here 

254
00:13:05,050 --> 00:13:07,970
more often than not, which is 
our biggest city in in Arkansas 

255
00:13:08,370 --> 00:13:11,130
for friends, parents, people I 
knew in college, that kind of 

256
00:13:11,130 --> 00:13:12,770
thing. 
And it just kind of went from 

257
00:13:12,770 --> 00:13:14,370
there. 
So I did start off on my own 

258
00:13:14,370 --> 00:13:17,290
right out of the gate and I 
think my business was. 

259
00:13:17,410 --> 00:13:22,050
Incorporated in 1999. 
So I did those internships for a

260
00:13:22,050 --> 00:13:23,690
few months and then I jumped 
right in. 

261
00:13:23,690 --> 00:13:26,490
So I learned, learned school of 
Hard Knocks, made all the 

262
00:13:26,490 --> 00:13:30,690
mistakes, did all the things, 
spent all the money, overspit 

263
00:13:30,730 --> 00:13:32,210
all the stuff. 
Yeah. 

264
00:13:32,610 --> 00:13:35,330
So I know that you do a lot of 
coaching now. 

265
00:13:35,330 --> 00:13:38,530
Did you seek out coaching them 
for yourself back then? 

266
00:13:38,530 --> 00:13:39,890
Was that something that you 
were? 

267
00:13:39,930 --> 00:13:43,290
Yeah, so, so I started my 
business in 99 and the first 

268
00:13:43,290 --> 00:13:47,490
business coach that I found. 
Was a person who I think still 

269
00:13:47,490 --> 00:13:50,050
actually is in the business, 
believe it or not, and it's 

270
00:13:50,050 --> 00:13:52,650
amazing that she is. 
Her name is Mary Nakstet, and 

271
00:13:52,650 --> 00:13:55,450
she had written a lot of books, 
including textbooks, and one of 

272
00:13:55,450 --> 00:13:57,850
my school textbooks was written 
by her. 

273
00:13:58,170 --> 00:14:00,450
And so it was about professional
practices. 

274
00:14:00,530 --> 00:14:03,610
I had no idea that she ran these
mastermind groups. 

275
00:14:04,110 --> 00:14:08,070
And I was studying for the NCIDQ
exam and I was using her book to

276
00:14:08,070 --> 00:14:10,510
study and I got to the very back
of it and there was like this 

277
00:14:10,510 --> 00:14:13,510
Backpage that had a flyer for 
these like little mentorship 

278
00:14:13,510 --> 00:14:17,430
groups she had and I remember 
calling the number. 

279
00:14:17,430 --> 00:14:19,950
And again this was in 2004. 
So I had to wait till like 

280
00:14:19,950 --> 00:14:21,430
Monday because this was on a 
weekend. 

281
00:14:21,430 --> 00:14:23,350
I found that I didn't wait till 
till Monday. 

282
00:14:23,350 --> 00:14:26,030
There was number looking 
anything up on the Internet and 

283
00:14:26,030 --> 00:14:29,400
I called. 
And I remember calling my mom 

284
00:14:29,400 --> 00:14:32,200
because I had stayed home. 
We're big football fans and all 

285
00:14:32,200 --> 00:14:36,800
my family was at the Arkansas, 
Texas football game in Austin. 

286
00:14:37,080 --> 00:14:39,560
And I had stayed home to be 
responsible and study for my 

287
00:14:39,600 --> 00:14:41,440
NCIDQ. 
And I remember calling my mom 

288
00:14:41,440 --> 00:14:44,120
and she was at the game, so at 
least there were cell phones 

289
00:14:44,120 --> 00:14:45,720
then and she could barely hear 
me. 

290
00:14:45,720 --> 00:14:49,040
And I was like, I think I want 
to go to this thing in New York 

291
00:14:49,040 --> 00:14:52,440
and it's like $5000. 
And she was like, what? 

292
00:14:52,810 --> 00:14:54,530
And like, she was like, I can't 
hear you. 

293
00:14:54,530 --> 00:14:57,330
And I like, will you go with me?
And so she ended up going with 

294
00:14:57,330 --> 00:14:59,290
me. 
She paid her own way. 

295
00:14:59,530 --> 00:15:02,250
They let you bring a companion 
for like, I don't remember like 

296
00:15:02,250 --> 00:15:04,130
another two or three thousand or
something. 

297
00:15:04,130 --> 00:15:08,690
And so I think four or five 
years, I went once, 1/4 and 

298
00:15:08,690 --> 00:15:11,490
worked with Mary as my first 
business coach. 

299
00:15:11,770 --> 00:15:14,450
And it made a tremendous 
difference. 

300
00:15:14,450 --> 00:15:16,730
She was the first person to 
teach me how to charge flat 

301
00:15:16,730 --> 00:15:18,740
fees. 
And I listened to everything she

302
00:15:18,740 --> 00:15:20,300
said. 
I did everything she said. 

303
00:15:20,540 --> 00:15:22,980
I remember coming home from some
of those sessions thinking, 

304
00:15:22,980 --> 00:15:26,100
well, what have you got to lose?
And my dad was even saying, this

305
00:15:26,100 --> 00:15:27,820
is never going to work. 
You're going to charge people 

306
00:15:27,820 --> 00:15:30,700
how much to do this work. 
And I remember I pitched my 

307
00:15:30,700 --> 00:15:35,500
first fee to someone. 
It was $29,000 in 2004 and they 

308
00:15:35,500 --> 00:15:38,570
said yes. 
Immediately I was like, OK, this

309
00:15:38,690 --> 00:15:43,450
lady really understands the 
concept of pricing per value, 

310
00:15:43,450 --> 00:15:46,970
not per dollar and like really 
helping elevate and create a 

311
00:15:46,970 --> 00:15:48,890
highend luxury brand and all the
things. 

312
00:15:48,890 --> 00:15:52,170
So yeah, and but the other thing
that I knew when I was going to 

313
00:15:52,170 --> 00:15:56,810
work with her is I had this 
understanding that some point in

314
00:15:56,810 --> 00:16:00,250
my future, I also would be 
really good at consulting and 

315
00:16:00,250 --> 00:16:02,810
teaching because I was just 
really able to. 

316
00:16:03,240 --> 00:16:07,200
Understand, absorb, breakdown, 
kind of make things very 

317
00:16:07,200 --> 00:16:09,800
practical and understand 
implementation of the things she

318
00:16:09,800 --> 00:16:12,440
was teaching me. 
And it goes hand in hand with 

319
00:16:12,440 --> 00:16:14,760
that part of me that it's a 
learner that has like all of 

320
00:16:14,760 --> 00:16:17,680
that focus. 
And I like to think about 

321
00:16:17,680 --> 00:16:20,080
building business almost as much
as I like to think about 

322
00:16:20,080 --> 00:16:23,680
building a space or a room. 
So I kind of knew from then. 

323
00:16:23,680 --> 00:16:26,560
I was like sometime in the 
future I will be doing. 

324
00:16:26,950 --> 00:16:29,910
This kind of work too. 
Yeah, it was interesting. 

325
00:16:30,070 --> 00:16:32,830
Yeah, I had a similar kind of 
feeling too. 

326
00:16:32,830 --> 00:16:36,190
As I grow in my business and got
coaching, I'm like, I really 

327
00:16:36,190 --> 00:16:39,350
love being coached, but I also 
love coaching other people. 

328
00:16:39,350 --> 00:16:42,150
People just started asking my 
advice and things like that and 

329
00:16:42,150 --> 00:16:45,750
it just was really just lighten 
up when someone asked for my 

330
00:16:45,750 --> 00:16:48,830
opinion on how to like help with
their business and things like 

331
00:16:48,830 --> 00:16:52,050
that. 
So I had a similar kind of path 

332
00:16:52,090 --> 00:16:53,450
with that. 
And so then here we are. 

333
00:16:53,450 --> 00:16:56,770
I have a mentorship group, so 
that's a really fun path to 

334
00:16:56,770 --> 00:16:58,930
trial. 
So then you really grew your 

335
00:16:58,930 --> 00:17:01,050
business at some point. 
I don't remember what year it 

336
00:17:01,050 --> 00:17:04,530
was, but I know you were on like
magazine covers and I just 

337
00:17:04,530 --> 00:17:08,089
really you had such an iconic 
style that it really stuck with 

338
00:17:08,089 --> 00:17:10,050
me. 
Like your name was in my head 

339
00:17:10,050 --> 00:17:14,050
because I knew your name and all
the bright colors like went 

340
00:17:14,050 --> 00:17:16,210
together all the time. 
Yeah, I would say that was about

341
00:17:16,210 --> 00:17:18,930
10 year path to really start 
showing up more in like a 

342
00:17:18,930 --> 00:17:22,690
national way. 
And I remember prior to that I 

343
00:17:22,690 --> 00:17:25,970
had looked at Suzanne Cassler. 
I had gone on one time to her 

344
00:17:25,970 --> 00:17:29,530
website and I was like, I wonder
how long it took her from the 

345
00:17:29,530 --> 00:17:32,090
first time she started getting 
published like locally in 

346
00:17:32,090 --> 00:17:36,010
Atlanta to when she was on the 
covers of like national 

347
00:17:36,010 --> 00:17:37,810
magazines or had a product line 
or whatever. 

348
00:17:37,810 --> 00:17:39,970
And I remember it was about 10 
years. 

349
00:17:40,370 --> 00:17:44,050
It was like from 98 to 08 or 
something almost exactly. 

350
00:17:44,410 --> 00:17:46,690
And I was thinking about that 
path. 

351
00:17:46,690 --> 00:17:49,730
I had been getting published 
locally and at home in Arkansas 

352
00:17:49,730 --> 00:17:53,090
and having covers and doing 
well, like really getting my 

353
00:17:53,170 --> 00:17:56,280
workout there and. 
Growing my business and got some

354
00:17:56,280 --> 00:18:00,080
really, really lucrative 
projects and like $1,000,000 

355
00:18:00,080 --> 00:18:05,320
interiors projects and this was 
probably around about from 99. 

356
00:18:05,320 --> 00:18:08,600
This was about 08 or 09 which 
was interesting because it was 

357
00:18:08,600 --> 00:18:11,680
right around when the recession 
was was about to hit as well. 

358
00:18:12,240 --> 00:18:18,120
In 2009, I was named one of the 
traditional home new trads, and 

359
00:18:18,240 --> 00:18:20,400
that was the first time they had
brought back their list. 

360
00:18:20,960 --> 00:18:23,800
And everything kind of just 
started falling into place that 

361
00:18:23,800 --> 00:18:26,800
same year, right about the same 
time in the spring. 

362
00:18:26,800 --> 00:18:30,640
I also was on the cover of House
Beautiful and I had started 

363
00:18:30,640 --> 00:18:35,120
networking and I was at market 
at high point and I had met Neil

364
00:18:35,120 --> 00:18:37,040
Turner, he was the assistant 
editor. 

365
00:18:37,040 --> 00:18:38,960
And then Steven Drucker was the 
editor at the time. 

366
00:18:38,960 --> 00:18:40,360
And it happened to be at this 
event. 

367
00:18:40,360 --> 00:18:43,520
And I went up and was talking to
Newell and introduced myself to 

368
00:18:43,520 --> 00:18:46,040
Steven. 
And they said, I said I have a 

369
00:18:46,040 --> 00:18:48,000
project that I'd love for y'all 
to see. 

370
00:18:48,000 --> 00:18:50,480
And they said, well, we're 
actually looking. 

371
00:18:50,980 --> 00:18:54,020
For we have a hole in the March 
issue. 

372
00:18:54,420 --> 00:18:56,940
Any chance it would be 
appropriate for that? 

373
00:18:56,940 --> 00:18:58,580
I mean it was just like divine 
timing. 

374
00:18:58,580 --> 00:19:02,460
And I was like maybe it's blue 
and they're like, you're kidding

375
00:19:02,460 --> 00:19:04,060
and like it. 
This is the blue issue. 

376
00:19:04,060 --> 00:19:06,740
And I was like okay and I sent 
it in and they were like, we 

377
00:19:06,740 --> 00:19:09,500
love it, can we shoot it? 
And it was. 

378
00:19:09,500 --> 00:19:12,020
The project was in Northwest 
Arkansas, about 3 hours away. 

379
00:19:12,450 --> 00:19:16,410
And they flew in this amazing 
photographer, Francesco Leneze, 

380
00:19:16,410 --> 00:19:18,130
who was like the top of his 
game. 

381
00:19:18,130 --> 00:19:21,690
They flew in Robert Ruffino, who
I love, who just actually 

382
00:19:21,690 --> 00:19:23,410
retired from working with 
Hearst. 

383
00:19:23,610 --> 00:19:25,210
He's been a stylist for them for
years. 

384
00:19:25,210 --> 00:19:26,930
And so he came in to style the 
pro. 

385
00:19:26,930 --> 00:19:29,570
I mean, like the top people. 
I mean, it was blowing my mind. 

386
00:19:29,570 --> 00:19:31,450
It just was like a fluke. 
And it all happened. 

387
00:19:31,610 --> 00:19:33,250
And it literally happened in 
like a weekend. 

388
00:19:33,250 --> 00:19:35,690
Like, I sent them the project at
market and like, by the next 

389
00:19:35,690 --> 00:19:37,090
Monday they were like, when can 
we shoot? 

390
00:19:37,890 --> 00:19:40,130
Wow, that was just a dreamy 
situation. 

391
00:19:40,130 --> 00:19:41,690
And I had no idea it would be 
the cover. 

392
00:19:41,690 --> 00:19:43,650
And then they called. 
And they're like it's the cover 

393
00:19:43,930 --> 00:19:46,890
of the blue issues. 
It was just one of those things 

394
00:19:46,890 --> 00:19:49,570
that I don't know was meant to 
be or the timing was right or 

395
00:19:49,570 --> 00:19:53,130
whatever, but it really was some
very elevated work for me. 

396
00:19:53,130 --> 00:19:56,250
It was a different level of work
than I had done because I had 

397
00:19:56,250 --> 00:19:59,890
the client that was willing to 
be adventurous and that had the 

398
00:19:59,890 --> 00:20:03,610
funds to be and they had an art 
collection and they, they spent 

399
00:20:03,610 --> 00:20:06,330
a lot of money on the project. 
It's just kind of the stars 

400
00:20:06,330 --> 00:20:08,970
aligned. 
That moment was major game 

401
00:20:08,970 --> 00:20:11,200
changer. 
People think if you get national

402
00:20:11,200 --> 00:20:13,200
publicity that you're suddenly 
going to have all these clients.

403
00:20:13,200 --> 00:20:15,160
It's not really that. 
It's like you have a rush of 

404
00:20:15,160 --> 00:20:16,640
clients. 
People don't see the magazine 

405
00:20:16,640 --> 00:20:20,240
and pick up the phone and start 
hiring you, but it just puts you

406
00:20:20,240 --> 00:20:25,280
in a different level of 
credibility, kind of aligns you 

407
00:20:25,280 --> 00:20:29,200
alongside some other peers that 
have had that accomplishment. 

408
00:20:29,440 --> 00:20:31,800
And it also just does something 
for your own confidence. 

409
00:20:31,800 --> 00:20:35,400
So that's probably when you 
started seeing or sometime after

410
00:20:35,400 --> 00:20:37,680
that. 
So that was in 09 and the list 

411
00:20:37,680 --> 00:20:40,600
was for traditional home was in 
09 And then in 2012 I had 

412
00:20:40,600 --> 00:20:43,320
another cover that's home with 
traditional home and then I 

413
00:20:43,320 --> 00:20:45,880
think I had one in 2014. 
So, and I've had a national 

414
00:20:45,880 --> 00:20:48,800
cover since probably 2014, which
is funny now is almost 10 years 

415
00:20:48,800 --> 00:20:50,870
ago. 
We don't push magazines the way 

416
00:20:50,870 --> 00:20:53,230
we used to in our industry. 
We do a lot of stuff on, you 

417
00:20:53,230 --> 00:20:56,310
know, online and with Instagram.
But I had a really good run 

418
00:20:56,310 --> 00:21:00,630
there in a like about 10 to 12 
years into my career. 

419
00:21:00,630 --> 00:21:02,870
I mean almost 25 years now or 
24. 

420
00:21:03,110 --> 00:21:06,310
That really took me to a 
different level. 

421
00:21:06,470 --> 00:21:09,150
The other thing that was 
happening right then is that was

422
00:21:09,310 --> 00:21:12,550
right at the same time that 
design blogs and the whole 

423
00:21:12,550 --> 00:21:16,230
blogosphere was like happening. 
And I was an early adopter, 

424
00:21:16,230 --> 00:21:19,270
which I often am to things. 
I was an early adopter and I was

425
00:21:19,430 --> 00:21:23,230
one of the only practicing 
interior designers writing a 

426
00:21:23,230 --> 00:21:25,030
design blog. 
There were a handful of us, but 

427
00:21:25,030 --> 00:21:27,390
most of the people blogging were
design enthusiasts and not 

428
00:21:27,390 --> 00:21:30,550
interior designers. 
So Lauren Lease was writing. 

429
00:21:30,550 --> 00:21:33,550
I was writing. 
A few people were Aaron Gates a 

430
00:21:33,550 --> 00:21:35,070
handful of people. 
And I don't even know if Aaron 

431
00:21:35,070 --> 00:21:37,430
was a designer yet or if she was
more of a Blogger. 

432
00:21:37,430 --> 00:21:40,630
Paloma Contreras was more of a 
Blogger first before she was a 

433
00:21:40,630 --> 00:21:43,070
designer. 
So Lauren and I, I think had 

434
00:21:43,070 --> 00:21:46,050
full blown design businesses, 
but when that was happening, it 

435
00:21:46,050 --> 00:21:49,170
was also so intriguing to 
magazines because they were 

436
00:21:49,170 --> 00:21:50,890
scared of it. 
They were like are these people 

437
00:21:50,890 --> 00:21:55,850
our competition, but at the same
time they wanted to tap into 

438
00:21:55,850 --> 00:21:59,050
that knowledge and that tech and
what was happening in the 

439
00:21:59,050 --> 00:22:01,450
growth. 
And so it also opened up a lot 

440
00:22:01,450 --> 00:22:04,170
of opportunities with magazines.
They would be reading, like I 

441
00:22:04,170 --> 00:22:06,870
would publish. 
And in real time, you know, an 

442
00:22:06,870 --> 00:22:09,830
hour later, somebody from, like 
Southern Living would say, we 

443
00:22:09,830 --> 00:22:11,550
saw you're having a party. 
Is it something we can 

444
00:22:11,550 --> 00:22:12,430
photograph? 
What is it? 

445
00:22:12,430 --> 00:22:13,550
Can you see this pictures? 
Yeah. 

446
00:22:13,750 --> 00:22:16,430
So that was so cool because that
had never happened before. 

447
00:22:16,430 --> 00:22:18,790
And now it's so saturated in 
social media. 

448
00:22:18,790 --> 00:22:21,510
But at that time, there just 
weren't that many of us doing 

449
00:22:21,510 --> 00:22:23,150
it. 
And so it started instantly 

450
00:22:23,150 --> 00:22:26,710
connecting us to magazines. 
So that was just again, sort of 

451
00:22:26,710 --> 00:22:29,310
a right place at the right time.
I guess my lesson from that for 

452
00:22:29,310 --> 00:22:32,310
people is be an early adopter of
things. 

453
00:22:32,310 --> 00:22:36,150
Don't wait to try things because
there's so much opportunity. 

454
00:22:36,150 --> 00:22:39,990
You don't even know what could 
happen from you being willing to

455
00:22:39,990 --> 00:22:43,830
to try things to put yourself 
out there to test new technology

456
00:22:43,830 --> 00:22:46,230
to you know, be on the front end
of a curve. 

457
00:22:46,590 --> 00:22:49,590
So as we don't know what's going
to happen with things like a I 

458
00:22:49,590 --> 00:22:53,110
in the future, I would say stay 
very open and be willing to try 

459
00:22:53,110 --> 00:22:55,830
and and jump in on things 
because that's the very thing I 

460
00:22:55,830 --> 00:22:59,510
was doing and it was paying off 
in humongous ways. 

461
00:22:59,710 --> 00:23:03,070
Yeah, and you've made this point
recently on your podcast too is 

462
00:23:03,070 --> 00:23:06,590
listening that to be an early 
adapter, to be an entrepreneur, 

463
00:23:06,590 --> 00:23:09,030
you have to be a risk taker as 
well, you know. 

464
00:23:09,270 --> 00:23:10,750
And so you have to put yourself 
out there. 

465
00:23:10,750 --> 00:23:13,710
You have to be vulnerable. 
So there are a lot of mindset 

466
00:23:13,910 --> 00:23:18,310
management that you have to do 
to totally make sure that you 

467
00:23:18,310 --> 00:23:20,790
can. 
Keep being vulnerable and like, 

468
00:23:21,070 --> 00:23:23,470
you know, have a little bit of a
tougher skin if somebody didn't 

469
00:23:23,470 --> 00:23:24,910
like your photo, you know, 
right. 

470
00:23:24,910 --> 00:23:27,750
If they didn't like it. 
And also just like the risk is 

471
00:23:27,790 --> 00:23:31,030
like, it might not work, yes, 
somebody might not like it, but 

472
00:23:31,030 --> 00:23:33,550
you also are potentially wasting
time. 

473
00:23:33,550 --> 00:23:35,430
You also are potentially wasting
money. 

474
00:23:35,590 --> 00:23:38,470
Like you could create things 
that never gets picked up 

475
00:23:38,590 --> 00:23:41,630
anywhere or published anywhere. 
But what if it does, right? 

476
00:23:41,670 --> 00:23:44,590
And so that was my experience. 
Like, if I'm going to look and 

477
00:23:44,590 --> 00:23:47,510
say, well, I spent all this 
money of these projects that 

478
00:23:47,510 --> 00:23:51,630
nobody ever said yes to, but 
they did say yes to a handful 

479
00:23:51,630 --> 00:23:53,350
that took me to a whole other 
level. 

480
00:23:53,350 --> 00:23:57,310
And so every time that I would 
invest time, money, photography,

481
00:23:57,550 --> 00:24:00,350
spending my own money, just 
style things to take to a next 

482
00:24:00,350 --> 00:24:03,550
level or mock up a party and 
like photograph it or do things 

483
00:24:03,550 --> 00:24:05,870
like that. 
Yeah, I was spending money and 

484
00:24:05,870 --> 00:24:12,100
time, but it was an investment 
in the potential success, not 

485
00:24:12,100 --> 00:24:15,660
the actual success. 
But what I found is if I was 

486
00:24:15,660 --> 00:24:17,660
willing to go ahead and put my 
own time and money into 

487
00:24:17,660 --> 00:24:20,780
something, more often than not 
people would say yes to it. 

488
00:24:20,980 --> 00:24:23,340
An example of that is I did this
teeny little thing. 

489
00:24:23,340 --> 00:24:25,180
It's not even, I mean, I 
wouldn't have ever even really 

490
00:24:25,180 --> 00:24:26,940
called it a show house. 
It they kind of did. 

491
00:24:26,940 --> 00:24:30,620
But I would call it more like a 
parade of homes or a model home 

492
00:24:30,620 --> 00:24:33,260
or something in this tiny little
community outside of Little 

493
00:24:33,260 --> 00:24:36,220
Rock. 
And it was based on the idea of 

494
00:24:36,300 --> 00:24:39,580
sustainability like at the very 
beginning of that movement. 

495
00:24:39,580 --> 00:24:44,100
So again probably around that 
same period 00809, I don't know 

496
00:24:44,100 --> 00:24:48,060
sometime a long time ago it was 
called the Energy House and I 

497
00:24:48,060 --> 00:24:53,300
had noticed that traditional 
home was doing this new thing on

498
00:24:53,380 --> 00:24:56,420
social media that they were 
calling a tip clip and it was 

499
00:24:56,420 --> 00:24:59,300
just a little video way before 
short form video. 

500
00:24:59,500 --> 00:25:05,210
And so I was like, if I go shoot
myself touring the home and 

501
00:25:05,210 --> 00:25:07,930
spend my own money and hire a 
videographer and make some 

502
00:25:07,930 --> 00:25:10,410
little clips and send them over 
to them. 

503
00:25:10,410 --> 00:25:13,650
And not only say here's a 
project I'm pitching about 

504
00:25:13,650 --> 00:25:16,770
sustainability and like energy 
efficiency, which is a new 

505
00:25:16,770 --> 00:25:20,050
Cuttingedge thing, but I also 
went ahead and spent my money to

506
00:25:20,050 --> 00:25:22,370
photograph it and to make these 
videos. 

507
00:25:22,370 --> 00:25:24,330
And I knew magazines were short 
on budget. 

508
00:25:24,330 --> 00:25:27,430
Things were, it was a recession 
and so they accepted the whole 

509
00:25:27,430 --> 00:25:28,870
thing. 
I got a four page spread in 

510
00:25:28,870 --> 00:25:31,990
traditional home and they ran my
videos all over the place. 

511
00:25:32,230 --> 00:25:34,270
That's a risk. 
They could have just said no 

512
00:25:34,270 --> 00:25:37,150
thank you or we'll do it 
ourselves or whatever. 

513
00:25:37,150 --> 00:25:40,510
And they literally took 
everything as is. 

514
00:25:40,510 --> 00:25:42,630
And we're like, Oh my gosh, yes,
can we send this? 

515
00:25:42,630 --> 00:25:44,350
Can we run this? 
It saved them time. 

516
00:25:44,350 --> 00:25:47,870
It saved them money. 
It was an investment in 4 pages 

517
00:25:47,870 --> 00:25:50,870
in the national magazine that 
you can't buy that kind of press

518
00:25:50,870 --> 00:25:52,990
because it wasn't an ad, it was 
a feature. 

519
00:25:52,990 --> 00:25:56,670
Right. 
So those are the kind of choices

520
00:25:56,710 --> 00:25:59,030
and risk that I've taken along 
the way. 

521
00:25:59,030 --> 00:26:01,190
And sometimes I've gone into 
debt to take some of those. 

522
00:26:01,190 --> 00:26:03,190
I'm not recommending that, but 
I'm just saying like they are 

523
00:26:03,190 --> 00:26:05,230
actual risk. 
It wasn't that I just had a pot 

524
00:26:05,230 --> 00:26:07,790
of money sitting around, but I 
would make an educated decision 

525
00:26:07,790 --> 00:26:10,470
and think, OK, this one, I have 
some proof. 

526
00:26:10,510 --> 00:26:13,750
I see what they're doing. 
What if I meet them halfway or 

527
00:26:13,750 --> 00:26:16,070
what if I can I go there, I 
wonder what's going to happen. 

528
00:26:16,070 --> 00:26:19,710
And that has paid off time and 
time again for me to do things 

529
00:26:19,710 --> 00:26:22,430
like that, Yeah. 
Yeah. 

530
00:26:23,000 --> 00:26:26,360
So in that vein, let's talk a 
little bit about the retail side

531
00:26:26,360 --> 00:26:28,800
of it. 
So you had a store before and 

532
00:26:28,800 --> 00:26:32,880
then now you've got one again. 
Can you tell us the differences 

533
00:26:32,880 --> 00:26:36,080
of what you did back then? 
And I know you closed it for a 

534
00:26:36,080 --> 00:26:37,760
reason for a certain amount of 
time. 

535
00:26:37,760 --> 00:26:40,640
So absolutely yes, all of that 
okay. 

536
00:26:40,640 --> 00:26:44,400
So I started in 99 with the the 
shop, which was great and a way 

537
00:26:44,400 --> 00:26:46,600
to get people in and get people 
to know me. 

538
00:26:46,920 --> 00:26:51,990
And then in 2009, so 10 years 
in, my design business was 

539
00:26:51,990 --> 00:26:55,350
thriving, the recession was 
happening. 

540
00:26:55,550 --> 00:27:00,030
I was starting my coaching 
business as a new revenue stream

541
00:27:00,030 --> 00:27:03,310
during the recession and I 
started having design camps and 

542
00:27:03,310 --> 00:27:04,790
things. 
It's really how that started and

543
00:27:04,790 --> 00:27:07,030
people were seeing that on the 
blog and we're like, oh, I want 

544
00:27:07,030 --> 00:27:10,510
to come learn from you. 
At that time, the design 

545
00:27:10,510 --> 00:27:13,550
business was carrying the retail
business all the time. 

546
00:27:13,630 --> 00:27:16,350
So people would come in to shop,
not really buy anything, wait 

547
00:27:16,350 --> 00:27:19,270
for it to go on sale like people
did and still do sometimes in 

548
00:27:19,270 --> 00:27:22,830
retail stores these days. 
But I would get clients from it 

549
00:27:22,830 --> 00:27:25,710
and then I would sell, you know,
$100,000 worth of product to 

550
00:27:25,710 --> 00:27:29,610
somebody like in their house. 
So realizing that the design 

551
00:27:29,610 --> 00:27:32,530
business was where the money was
at that moment and the store was

552
00:27:32,530 --> 00:27:34,210
a lot to take care of in a 
distraction. 

553
00:27:34,210 --> 00:27:36,170
I had a toddler. 
I think Ellison was like, see, 

554
00:27:36,170 --> 00:27:40,690
she was four and 09. 
I said it doesn't make sense 

555
00:27:40,690 --> 00:27:42,410
anymore to me, I'm going to 
close the shop. 

556
00:27:42,730 --> 00:27:45,730
I mean it was really kind of a 
trend in retail at that moment. 

557
00:27:46,100 --> 00:27:48,420
Bennie Williamson had her 
beautiful shop in New York, 

558
00:27:48,420 --> 00:27:51,020
Charlotte Moss had and they had.
Both were closing their stores 

559
00:27:51,020 --> 00:27:54,060
because retail was getting 
really hard right then because 

560
00:27:54,060 --> 00:27:57,340
it was Amazon and a lot of the 
direct to consumer market was 

561
00:27:57,340 --> 00:28:02,660
new and retail was getting shut 
out because of the Internet. 

562
00:28:03,020 --> 00:28:07,100
So closed it, happy I closed it 
happy I had it all. 

563
00:28:07,100 --> 00:28:09,660
Wonderful said I would never do 
retail again. 

564
00:28:09,660 --> 00:28:11,260
Like you couldn't pay me enough 
to do that. 

565
00:28:11,260 --> 00:28:16,640
It's it's not profitable. 
Fast forward 14 years and things

566
00:28:16,640 --> 00:28:19,200
are really different now. 
So they're Shopify. 

567
00:28:19,200 --> 00:28:23,200
There's Shopify that integrates 
directly with Instagram. 

568
00:28:23,200 --> 00:28:25,200
People can shop right from their
phones. 

569
00:28:25,200 --> 00:28:28,080
There are companies who drop 
ship to you and you don't even 

570
00:28:28,080 --> 00:28:30,760
have to invest in the inventory 
necessarily. 

571
00:28:31,200 --> 00:28:34,600
So things are so different. 
And also that four year old 

572
00:28:34,600 --> 00:28:38,440
toddler from back then is now an
18 year old young woman going 

573
00:28:38,440 --> 00:28:42,240
into apparel merchandising whose
dream is have a boutique. 

574
00:28:42,690 --> 00:28:45,650
And so this Mama and my Mama 
heart was like, OK, let's do it.

575
00:28:45,650 --> 00:28:48,570
I was going to get back in 
anyway to sell my product lines 

576
00:28:48,570 --> 00:28:50,730
that I have with like Woodbridge
and other things and do more of 

577
00:28:50,730 --> 00:28:54,170
the furniture side. 
Her dream is on the apparel side

578
00:28:54,170 --> 00:28:57,370
and to be honest, I'm loving and
having so much fun with the 

579
00:28:57,370 --> 00:29:00,530
apparel and the clothes and but 
it's so different because as 

580
00:29:00,530 --> 00:29:04,730
we're recording this, we've been
open for six weeks or seven 

581
00:29:04,730 --> 00:29:10,020
weeks, I think 7 weeks. 
Our customers are about 40% 

582
00:29:10,260 --> 00:29:14,420
local or Arkansas and 60% 
everywhere else. 

583
00:29:14,420 --> 00:29:19,380
And every day we're shipping 
clothing or drop shipping lamps 

584
00:29:19,380 --> 00:29:23,740
or art or other things to mostly
right now are kind of hot places

585
00:29:23,740 --> 00:29:28,140
are Georgia, North Carolina and 
places all over New York State, 

586
00:29:28,180 --> 00:29:30,460
a couple of people in California
but like we're shipping 

587
00:29:30,460 --> 00:29:33,180
especially all over the South. 
So I must have a pretty good 

588
00:29:33,580 --> 00:29:35,940
kind of audience on social 
media, like in that whole 

589
00:29:35,940 --> 00:29:39,860
Southern kind of region, because
the number of people in Georgia 

590
00:29:39,860 --> 00:29:44,180
and North Carolina that have 
shopped with us is pretty fun 

591
00:29:44,180 --> 00:29:46,740
and interesting. 
So it's so fun to wake up now 

592
00:29:46,740 --> 00:29:49,380
every day and be like, oh, 
somebody bought a top or 

593
00:29:49,380 --> 00:29:51,300
somebody bought a pillow or 
somebody bought a candle and 

594
00:29:51,300 --> 00:29:54,460
then look and see. 
And more often than not, they're

595
00:29:54,460 --> 00:29:56,620
not here. 
They're in another state. 

596
00:29:57,100 --> 00:30:02,120
So that is something that was 
not available in 2009 when I 

597
00:30:02,120 --> 00:30:04,560
closed the store. 
The Internet was not even that 

598
00:30:04,560 --> 00:30:07,440
helpful. 
You know, e-mail was about the 

599
00:30:07,440 --> 00:30:09,080
only way there was number social
media. 

600
00:30:09,400 --> 00:30:12,440
You know, you'd have to try to 
e-mail or snail mail somebody an

601
00:30:12,440 --> 00:30:14,440
invitation if you were gonna 
have an open house or a 

602
00:30:14,440 --> 00:30:17,520
Christmas event, right. 
And you know, social media has 

603
00:30:17,520 --> 00:30:20,200
made all of that difference. 
So it's kind of been interesting

604
00:30:20,200 --> 00:30:24,600
to watch how the Internet and 
e-commerce and apps like Shopify

605
00:30:24,600 --> 00:30:27,640
and Instagram have brought this 
business to a totally different 

606
00:30:27,640 --> 00:30:28,560
place. 
It doesn't mean that it's 

607
00:30:28,560 --> 00:30:30,760
without risk and it doesn't mean
everybody should jump into it 

608
00:30:30,760 --> 00:30:35,320
necessarily, but a lot of the 
kinks are have been worked out 

609
00:30:35,320 --> 00:30:40,040
in that realm since I was in it,
and it makes it easier and fun 

610
00:30:40,040 --> 00:30:43,560
in a lot of ways to be able to 
have a global audience. 

611
00:30:43,560 --> 00:30:46,600
And so for me that worked out 
great because over all of those 

612
00:30:46,600 --> 00:30:50,440
14 years I've been building an 
Instagram following on my main 

613
00:30:50,440 --> 00:30:52,960
Toby fairly site of 80,000 
people or whatever. 

614
00:30:53,240 --> 00:30:57,520
I have people all over the globe
that now can shop with me, get a

615
00:30:57,520 --> 00:30:59,080
piece of our brand or what we're
selling. 

616
00:30:59,080 --> 00:31:01,560
And so it's kind of fun to 
revisit it. 

617
00:31:01,560 --> 00:31:04,440
And I definitely eat my words to
say I would never do this again 

618
00:31:04,440 --> 00:31:06,650
because I'm right back in the 
thick of it. 

619
00:31:06,650 --> 00:31:09,770
But it's a completely different 
animal than it was when I left 

620
00:31:09,770 --> 00:31:11,290
it 14 years ago. 
Yeah. 

621
00:31:11,570 --> 00:31:13,010
OK. 
So then, yeah. 

622
00:31:13,010 --> 00:31:16,570
So you would not necessarily 
discourage someone from going in

623
00:31:16,690 --> 00:31:19,250
to have their shop, if that's 
some, right? 

624
00:31:19,250 --> 00:31:20,970
Yeah. 
So it's definitely different. 

625
00:31:20,970 --> 00:31:24,490
And back then, you know, I was 
carrying three or $400,000 worth

626
00:31:24,490 --> 00:31:28,930
of inventory on 2000 square feet
of showroom space with high rent

627
00:31:28,930 --> 00:31:31,890
and all kinds of things. 
Now my shop's in a teeny little 

628
00:31:31,890 --> 00:31:34,730
town outside of Little Rock, in 
a building my parents own. 

629
00:31:34,810 --> 00:31:38,010
That cost me basically thing to 
run and it doesn't matter where 

630
00:31:38,010 --> 00:31:41,010
you're based anymore because you
can literally ship everywhere 

631
00:31:41,010 --> 00:31:42,610
and most people buy online 
anyway. 

632
00:31:42,610 --> 00:31:44,810
So yeah, we do get some foot 
traffic, but most people are 

633
00:31:44,810 --> 00:31:46,850
just watching what we're putting
on Instagram every day and 

634
00:31:46,850 --> 00:31:49,170
saying, I want that top, I want 
those pillows, I want that 

635
00:31:49,170 --> 00:31:50,450
candle kind of thing. 
Yeah. 

636
00:31:50,450 --> 00:31:54,650
So definitely if you keep your 
cost in check, we try to aim for

637
00:31:54,650 --> 00:31:59,250
about 70 to 80% drop ship 
product on our site versus about

638
00:31:59,250 --> 00:32:02,530
30% being things that we would 
actually inventory apparel, 

639
00:32:02,530 --> 00:32:04,090
clothing. 
You do have to purchase the 

640
00:32:04,090 --> 00:32:05,850
items. 
You can't mostly drop ship 

641
00:32:05,850 --> 00:32:08,810
those, but it's a completely 
different ball game than 

642
00:32:08,810 --> 00:32:11,530
carrying hundreds of thousands 
of dollars worth of inventory 

643
00:32:11,530 --> 00:32:14,290
and sitting and waiting for 
somebody to find you without 

644
00:32:14,290 --> 00:32:19,250
even having social media that we
did not have back in 09 and 99 

645
00:32:19,250 --> 00:32:22,050
and all of those time, yeah. 
So yeah, definitely different if

646
00:32:22,050 --> 00:32:27,170
you did it differently, if you 
did it in a way that is more 

647
00:32:27,250 --> 00:32:29,770
conservative with your spend, I 
would say. 

648
00:32:29,850 --> 00:32:32,370
And then honestly, the main 
thing is you just have to work 

649
00:32:32,370 --> 00:32:33,530
it. 
If you're not showing up on 

650
00:32:33,530 --> 00:32:35,410
social media every day, you're 
not going to sell anything. 

651
00:32:35,810 --> 00:32:38,330
The days that I get busy doing 
other things and we don't post, 

652
00:32:38,330 --> 00:32:40,690
we don't sell. 
The days that I show up multiple

653
00:32:40,690 --> 00:32:43,690
times a day, like I put up a 
post this afternoon about some 

654
00:32:43,690 --> 00:32:47,090
football, like game day bags and
within 15 minutes I had sold 

655
00:32:47,090 --> 00:32:49,890
$300 worth of something to what,
a bag To a customer. 

656
00:32:49,890 --> 00:32:53,480
And so like if you're posting 
somebody's looking, if you're 

657
00:32:53,480 --> 00:32:56,240
working your social media. 
So that's such a beautiful thing

658
00:32:56,240 --> 00:32:58,680
that we didn't have the last 
time in retail. 

659
00:32:58,920 --> 00:33:01,000
So that's a quick turnaround, 
very satisfying. 

660
00:33:01,120 --> 00:33:03,160
I know it's not fun. 
And then you tell it. 

661
00:33:04,640 --> 00:33:07,360
Yeah. 
So I think that a shop is 

662
00:33:07,400 --> 00:33:11,240
probably one of the main 
alternate revenue sources that 

663
00:33:11,240 --> 00:33:14,740
designers think about. 
Wanted to go beyond the Onetoone

664
00:33:14,940 --> 00:33:19,260
Design services, but I know that
you have explored a lot more 

665
00:33:19,300 --> 00:33:22,420
than that for revenue streams 
and you've coached people in 

666
00:33:22,420 --> 00:33:32,580
this as well. 
So I've been doing coaches on 

667
00:33:32,580 --> 00:33:36,100
the business side for a long 
time and fully intend to do way 

668
00:33:36,100 --> 00:33:25,260
more on the design side. 
So I know that like courses are 

669
00:33:25,260 --> 00:33:29,460
one that you definitely are 
proponent of and you have a 

670
00:33:29,460 --> 00:33:40,710
program about that now. 
Actually did some about how many

671
00:33:40,710 --> 00:33:42,270
years ago was that? 
They're still selling, but 

672
00:33:42,270 --> 00:33:44,590
probably five or six years ago 
House Beautiful asked me to 

673
00:33:44,590 --> 00:33:47,870
partner with them and I did some
design courses with them and 

674
00:33:47,870 --> 00:33:51,310
Creative Live, which is a very 
established company that sells 

675
00:33:51,390 --> 00:33:53,710
online education. 
Since then, I've mostly done 

676
00:33:53,710 --> 00:33:55,590
things in the realm of business 
coaching. 

677
00:33:55,590 --> 00:33:58,070
But I've taught many, many 
people and helped many people 

678
00:33:58,070 --> 00:34:00,510
create design courses, and we're
going to be rolling out a lot 

679
00:34:00,510 --> 00:34:03,110
more of those ourselves soon. 
They work really well with the 

680
00:34:03,110 --> 00:34:04,910
shop, right? 
Teach people how to decorate and

681
00:34:04,910 --> 00:34:07,230
then also say, and by the way, 
here's where you get that, like,

682
00:34:07,230 --> 00:34:09,350
really beautiful colorful lamp 
that I just taught you how to 

683
00:34:09,350 --> 00:34:12,230
use. 
But what I've watched over the 

684
00:34:12,230 --> 00:34:16,790
years is even the people that 
had such a great idea, they 

685
00:34:16,790 --> 00:34:19,429
wouldn't get around to making 
their course for all kinds of 

686
00:34:19,429 --> 00:34:20,270
reasons. 
They're busy. 

687
00:34:20,270 --> 00:34:22,510
They don't know how. 
The tech is overwhelming. 

688
00:34:22,909 --> 00:34:26,270
Back in the fall of last year, I
decided that I wanted to try 

689
00:34:26,270 --> 00:34:29,420
something and created what I 
call like a container, an 

690
00:34:29,420 --> 00:34:32,620
experience where someone would 
work with us or a group of 

691
00:34:32,620 --> 00:34:34,380
people would work with us for 
six months. 

692
00:34:34,380 --> 00:34:36,020
And at the end of that six 
months they would have a 

693
00:34:36,020 --> 00:34:39,139
finished course and we would 
meet twice a month and also give

694
00:34:39,139 --> 00:34:41,940
them homework and give them like
our spreadsheets and our tools 

695
00:34:41,940 --> 00:34:44,780
and our best practices and 
templates of how to create 

696
00:34:44,780 --> 00:34:48,900
modules and all the things. 
And so we just finished the 

697
00:34:48,900 --> 00:34:51,380
first ever group. 
It's called the online course 

698
00:34:51,380 --> 00:34:53,860
incubator. 
I think we had nine people go 

699
00:34:53,860 --> 00:34:57,030
through want to keep it at about
10:00 so that we can have hands 

700
00:34:57,030 --> 00:35:00,110
on work with everybody and we 
just finished it. 

701
00:35:00,150 --> 00:35:05,110
It is so fun and we had one of 
our members who has just been, 

702
00:35:05,110 --> 00:35:08,150
she had just such a great idea 
and she's kind of been known as 

703
00:35:08,150 --> 00:35:10,710
the Christmas Queen for years 
and does holiday decorating. 

704
00:35:10,710 --> 00:35:15,190
And so she launched her course. 
Her name's Alyssa Berry and as 

705
00:35:15,190 --> 00:35:17,910
of today it I think your course 
has been out. 

706
00:35:18,110 --> 00:35:20,790
This is, I think, the 10th day, 
9th or 10th day. 

707
00:35:21,240 --> 00:35:25,080
And she sold about 40 of them. 
So she's made like about $20,000

708
00:35:25,080 --> 00:35:27,320
in 10 days, which is blowing her
mind. 

709
00:35:27,360 --> 00:35:29,360
Yeah. 
And not every course flies off 

710
00:35:29,360 --> 00:35:32,040
the shelf like that. 
But if you can tap into 

711
00:35:32,040 --> 00:35:34,760
something that there's a void in
the market or that you really 

712
00:35:34,760 --> 00:35:37,400
have a level of expertise. 
And she has done a great job 

713
00:35:37,400 --> 00:35:40,240
over the years of working her 
following and having a very 

714
00:35:40,240 --> 00:35:45,360
loyal social media base as well.
So that was my goal, was to take

715
00:35:45,360 --> 00:35:47,640
somebody like her who kept 
saying I'm gonna get around to 

716
00:35:47,640 --> 00:35:49,200
it, I promise. 
I know I need to. 

717
00:35:49,280 --> 00:35:52,320
Yeah. 
And then create an atmosphere 

718
00:35:52,320 --> 00:35:54,960
where they would buckle down and
have some deadlines that would 

719
00:35:54,960 --> 00:35:57,520
make them just rip the Band-Aid 
off and do it, even though it 

720
00:35:57,520 --> 00:35:59,920
felt hard and like a sidekick 
for a minute. 

721
00:36:00,240 --> 00:36:05,040
And she did it and she did the 
work and it worked and and it's 

722
00:36:05,040 --> 00:36:06,520
really paying off in a really 
short time. 

723
00:36:06,520 --> 00:36:10,640
So that's really fun. 
So when I launched it in at the 

724
00:36:10,640 --> 00:36:12,720
end of last year and we started 
in January, I was like, we're 

725
00:36:12,720 --> 00:36:14,360
going to give this a whirl. 
I don't know if I'll ever do 

726
00:36:14,360 --> 00:36:16,510
this again. 
It's not inexpensive. 

727
00:36:16,510 --> 00:36:18,670
It's $5000 to do this program 
with us. 

728
00:36:18,670 --> 00:36:21,270
But although like, look at her, 
she's like made four times that 

729
00:36:21,270 --> 00:36:23,310
back in 10 days. 
So not everybody's going to do 

730
00:36:23,310 --> 00:36:26,990
that, but it's possible to pay 
for itself. 

731
00:36:27,310 --> 00:36:30,590
It was so much fun and they 
loved it, that we're going to do

732
00:36:30,590 --> 00:36:32,630
it again. 
So we're getting ready to launch

733
00:36:32,630 --> 00:36:35,830
another round with 10 people 
Max. 

734
00:36:36,110 --> 00:36:39,670
It's going to start in October. 
I don't have the exact dates 

735
00:36:39,670 --> 00:36:43,590
right on me, but we're just 
opening up like the early sales 

736
00:36:43,590 --> 00:36:45,390
around the time probably your 
podcast comes out. 

737
00:36:45,390 --> 00:36:48,310
So August, September, we'll be 
selling, we'll get started in 

738
00:36:48,310 --> 00:36:50,150
October. 
We'll spend six months together 

739
00:36:50,150 --> 00:36:52,750
at the end of that six months, 
if you buckle down and do your 

740
00:36:52,750 --> 00:36:54,190
thing, you can have a finished 
course. 

741
00:36:54,190 --> 00:36:56,630
We'll help you like, learn to 
sell it and market it, all the 

742
00:36:56,630 --> 00:36:59,590
things. 
And yeah, it was fun and they 

743
00:36:59,590 --> 00:37:01,910
loved it and we loved it. 
And so, yeah, we're going to do 

744
00:37:01,910 --> 00:37:04,170
it again, so. 
Wonderful. 

745
00:37:04,170 --> 00:37:07,290
That's great. 
Just to help creatives find 

746
00:37:07,290 --> 00:37:10,130
another outlet too, like. 
So a lot of them I I'm sure are 

747
00:37:10,130 --> 00:37:13,290
designers or creative types. 
Yeah, So they weren't all 

748
00:37:13,290 --> 00:37:14,930
designers, definitely all 
creatives. 

749
00:37:14,930 --> 00:37:16,890
There were a couple of people 
working in like the kind of 

750
00:37:16,890 --> 00:37:19,610
health related space. 
A lot of them had like an 

751
00:37:19,610 --> 00:37:24,070
adjacent like your environment 
is a part of like their health 

752
00:37:24,070 --> 00:37:26,910
and Wellness or well-being. 
Or one of our people is a as a 

753
00:37:26,910 --> 00:37:31,150
Doctor Who is helping people 
with aging parents and there's a

754
00:37:31,150 --> 00:37:34,630
whole like interiors kind of 
adjacent component to it. 

755
00:37:34,630 --> 00:37:37,370
But she also just helps you with
that whole it's called 

756
00:37:37,410 --> 00:37:40,170
unsandwiched and like if you're 
the sandwich generation and 

757
00:37:40,170 --> 00:37:42,490
you're in between the raising 
kids and the aging parents. 

758
00:37:42,490 --> 00:37:45,650
And so like her course, I don't 
even think it's live quite yet 

759
00:37:45,650 --> 00:37:47,410
or it might be, it might be just
going live. 

760
00:37:47,610 --> 00:37:49,450
So we had the diverse group of 
people. 

761
00:37:49,450 --> 00:37:52,050
We have somebody creating a 
course on how to create a 

762
00:37:52,050 --> 00:37:55,040
kitchen that helps you manage 
your weight, which is 

763
00:37:55,040 --> 00:37:57,840
interesting. 
So like, there's a really cool, 

764
00:37:57,840 --> 00:38:00,600
We have a couple of people in 
that like Airbnb and shortterm 

765
00:38:00,600 --> 00:38:03,120
rental space. 
So like, it's been a really fun 

766
00:38:03,320 --> 00:38:06,520
process to see. 
One of them is an architect 

767
00:38:06,520 --> 00:38:09,600
who's through the pandemic, let 
her hair go silver. 

768
00:38:09,600 --> 00:38:13,400
She's in Canada and like had a 
whole new kind of like, epiphany

769
00:38:13,400 --> 00:38:16,040
of like who she is and stepped 
into kind of the next version of

770
00:38:16,040 --> 00:38:18,130
her. 
So she's all about aging 

771
00:38:18,290 --> 00:38:21,130
beautifully. 
So she's in her 60s and she's an

772
00:38:21,130 --> 00:38:23,450
architect and she's like this 
is, I'm just kind of like coming

773
00:38:23,450 --> 00:38:26,490
into the next version of me. 
So I think it's called silver 

774
00:38:26,490 --> 00:38:28,290
style and it's about finding 
your style. 

775
00:38:28,290 --> 00:38:30,170
So like some really cool, unique
things. 

776
00:38:30,170 --> 00:38:32,970
And then one of the things we're
doing in addition to that is 

777
00:38:32,970 --> 00:38:38,040
we're in the process of creating
a platform to sell other 

778
00:38:38,040 --> 00:38:39,880
people's courses besides our 
own. 

779
00:38:39,880 --> 00:38:43,240
So, OK, people that go through 
and finish a course are gonna 

780
00:38:43,240 --> 00:38:45,360
have the option and they're 
getting that ready for us right 

781
00:38:45,360 --> 00:38:49,880
now to submit for consideration.
If we accept their course into 

782
00:38:49,920 --> 00:38:52,920
our program, like we'll be also 
helping to sell and do a revenue

783
00:38:52,920 --> 00:38:55,360
share with them. 
Because I know the next step is,

784
00:38:55,600 --> 00:38:58,770
OK, you got your course done. 
But then what if I don't really 

785
00:38:58,770 --> 00:39:01,290
have a big audience or what if I
don't know how to market it. 

786
00:39:01,290 --> 00:39:04,450
And so it's going to be really 
fun to use our platform and our 

787
00:39:04,450 --> 00:39:07,170
followers and to say, hey, you 
can not only get Toby's course 

788
00:39:07,170 --> 00:39:09,570
on decorator, Toby's course on 
business, but you can get 

789
00:39:09,570 --> 00:39:12,530
Alyssa's course on holiday 
decorating or this person's 

790
00:39:12,530 --> 00:39:16,330
course on Airbnb's. 
And so like creating that hub 

791
00:39:16,810 --> 00:39:20,850
for online education in the 
design related space. 

792
00:39:20,850 --> 00:39:23,530
So you know, I'm always playing 
with ideas. 

793
00:39:23,530 --> 00:39:26,010
I'm always testing and trying 
things and I'm always looking to

794
00:39:26,010 --> 00:39:31,360
see how I can help designers and
creatives get over a hurdle or a

795
00:39:31,360 --> 00:39:33,880
hump that's kind of in their 
way, that's keeping them from 

796
00:39:33,880 --> 00:39:36,320
being as profitable or having 
the kind of lifestyle or 

797
00:39:36,320 --> 00:39:38,320
business that they want. 
I knew that would be the next 

798
00:39:38,320 --> 00:39:39,560
hurdle. 
I was like we can put all these 

799
00:39:39,560 --> 00:39:42,640
people in business and they 
might have like a good out of 

800
00:39:42,640 --> 00:39:44,600
the chute, kind of like, you 
know, sale. 

801
00:39:44,600 --> 00:39:47,200
But then when everything kind of
settles down and the new wears 

802
00:39:47,200 --> 00:39:50,240
off, what are they going to do 
to keep getting in front of new 

803
00:39:50,240 --> 00:39:54,800
eyes and really turning these 
courses into legit revenue 

804
00:39:54,800 --> 00:39:58,410
streams that hopefully make six 
figures or multiple 6 figures 

805
00:39:58,410 --> 00:40:00,050
for them? 
And so we want to play a role in

806
00:40:00,050 --> 00:40:02,930
helping them get there too. 
So that's the next thing. 

807
00:40:02,970 --> 00:40:04,570
Yeah. 
So I'm always trying something. 

808
00:40:04,850 --> 00:40:06,810
Yeah, yeah, you are. 
That's so great. 

809
00:40:07,130 --> 00:40:09,970
I think that would be kind of 
fun too, to be on your side of 

810
00:40:09,970 --> 00:40:11,930
it. 
And seeing all of these amazing 

811
00:40:11,930 --> 00:40:14,610
ideas come through that like, 
you know you wouldn't have 

812
00:40:14,610 --> 00:40:17,250
thought of, that all these other
people are bringing to you, and 

813
00:40:17,250 --> 00:40:20,620
that you kind of get to be the 
first to peek in on these ideas 

814
00:40:20,620 --> 00:40:24,020
and help to yeah. 
And some of the other people 

815
00:40:24,020 --> 00:40:26,420
that we've helped build courses 
through, like our design new 

816
00:40:26,420 --> 00:40:28,820
program, even before we had the 
online course incubator. 

817
00:40:29,060 --> 00:40:31,820
Our student and my good friend 
Linda Holt comes to mind who's 

818
00:40:31,900 --> 00:40:34,300
created the course on how to 
shoot Interiors with your iPhone

819
00:40:34,300 --> 00:40:37,460
because she's a photographer. 
So we've talked to Linda about 

820
00:40:37,460 --> 00:40:40,220
partnering with us and selling 
her course on our platform once 

821
00:40:40,220 --> 00:40:42,140
it's live. 
And so, you know, so we have so 

822
00:40:42,140 --> 00:40:44,520
many. 
Amazing people that we get to 

823
00:40:44,520 --> 00:40:47,280
come into contact with all the 
time that you're right, that 

824
00:40:47,280 --> 00:40:51,520
have great ideas and expertise 
that I don't have, but I do have

825
00:40:51,520 --> 00:40:53,280
the platform and I do have the 
reach. 

826
00:40:53,280 --> 00:40:56,120
So how fun to put those two 
things together and say like 

827
00:40:56,120 --> 00:40:58,680
what if we partner, what if we 
collaborate or what if we just 

828
00:40:58,680 --> 00:41:00,720
sell your thing through our 
sources. 

829
00:41:00,760 --> 00:41:04,640
And so that's going to be a fun 
next experiment to see what that

830
00:41:04,640 --> 00:41:06,360
looks like. 
So yeah, great. 

831
00:41:06,600 --> 00:41:10,000
Wow, love that. 
OK, so there's lots of things. 

832
00:41:10,000 --> 00:41:12,880
We're going to keep tabs on you 
and put the link for everybody 

833
00:41:12,880 --> 00:41:17,280
to to be able to watch that 
course incubator come live and 

834
00:41:17,280 --> 00:41:20,400
be able to sign up for that and 
just see what other ideas and 

835
00:41:20,400 --> 00:41:24,080
things you have coming down the 
pipeline for all of us out here.

836
00:41:24,080 --> 00:41:27,160
So what other things would you 
say before we go would you 

837
00:41:27,160 --> 00:41:30,440
recommend to a designer who's 
just thinking about getting into

838
00:41:30,440 --> 00:41:33,220
the career? 
I think that we kind of started 

839
00:41:33,220 --> 00:41:36,220
out saying you really have to 
have that business background or

840
00:41:36,220 --> 00:41:37,860
you have to think like an 
entrepreneur. 

841
00:41:38,140 --> 00:41:41,460
And I've had so many people over
the years say to me, Toby, I 

842
00:41:41,460 --> 00:41:44,300
think you pivot, they call it 
pivot. 

843
00:41:44,300 --> 00:41:46,020
I call it kind of just grow or 
expand. 

844
00:41:46,300 --> 00:41:48,700
You pivot better than anybody 
I've seen. 

845
00:41:48,700 --> 00:41:52,260
And I think what they mean is 
I'm always trying something just

846
00:41:52,260 --> 00:41:55,380
like we're talking about, you 
know, I moved into coaching in 

847
00:41:55,380 --> 00:41:57,260
addition to design. 
And then we're like, what if we 

848
00:41:57,260 --> 00:42:00,300
help people build courses or 
what if we try this e-commerce 

849
00:42:00,300 --> 00:42:03,180
thing and so? 
The advice I would give people 

850
00:42:03,180 --> 00:42:06,260
is it's so easy to think that 
you're just going to do this one

851
00:42:06,260 --> 00:42:07,500
thing. 
I'm just going to be a designer.

852
00:42:07,500 --> 00:42:09,460
It's going to make me all the 
money I need for the rest of my 

853
00:42:09,460 --> 00:42:11,660
life, and I don't really think 
business works that way anymore.

854
00:42:12,220 --> 00:42:14,700
Yeah, the consumer can be your 
biggest competition doing their 

855
00:42:14,700 --> 00:42:17,540
own design work. 
And so we have to have different

856
00:42:17,660 --> 00:42:20,700
angles to come at the revenue 
stream problem. 

857
00:42:20,700 --> 00:42:22,740
I call it like putting a lot of 
poles in the water, right? 

858
00:42:23,060 --> 00:42:25,540
We have one pole in the water. 
We can catch a fish at a time. 

859
00:42:25,540 --> 00:42:28,140
If we have 5 poles in the water,
we can catch 5 fish at a time. 

860
00:42:28,460 --> 00:42:31,660
And so I would say to people 
either new in business, changing

861
00:42:31,660 --> 00:42:33,860
careers or just coming out of 
school. 

862
00:42:34,280 --> 00:42:39,360
That be open to the idea that 
business is multifaceted. 

863
00:42:39,600 --> 00:42:43,080
Successful businesses are more 
multifaceted in 2023 and beyond,

864
00:42:43,080 --> 00:42:46,720
and you have to be willing to do
multiple things, which can feel 

865
00:42:46,720 --> 00:42:49,960
exhausting at times. 
But it also can be really fun 

866
00:42:49,960 --> 00:42:52,320
and adventurous. 
And the sooner you get your mind

867
00:42:52,320 --> 00:42:55,600
around that whole idea of 
testing and experimenting and 

868
00:42:55,800 --> 00:42:59,840
playing kind of in your business
with different ideas and revenue

869
00:42:59,840 --> 00:43:01,700
streams. 
We can really tap into our 

870
00:43:01,700 --> 00:43:05,580
creativity and it can really 
make a huge difference in 

871
00:43:05,780 --> 00:43:09,540
potential financially for us to 
grow our business and I don't 

872
00:43:09,540 --> 00:43:13,620
think that was a way of thinking
that most of us had, especially 

873
00:43:13,620 --> 00:43:16,920
people my age coming out of. 
College in the 90s, like you 

874
00:43:16,920 --> 00:43:19,400
watch people get a job and do 
that thing for 40 years and 

875
00:43:19,400 --> 00:43:22,240
right that's just not how 
businesses anymore. 

876
00:43:22,240 --> 00:43:24,880
You're gonna be lucky if the 
thing you're selling it stays 

877
00:43:24,880 --> 00:43:28,280
hot the way it is in the format 
it's in for three or four years.

878
00:43:28,280 --> 00:43:30,680
But the consumers fickle and 
technology is. 

879
00:43:31,110 --> 00:43:34,230
Fast and always moving and 
you've got to be moving and 

880
00:43:34,230 --> 00:43:36,990
adapting to. 
So definitely encouraging people

881
00:43:36,990 --> 00:43:41,510
to start thinking that way, to 
not be surprised how much you 

882
00:43:41,510 --> 00:43:44,230
have to be nimble and how many 
things you have to try to make 

883
00:43:44,230 --> 00:43:46,550
businesses work. 
Because I think otherwise. 

884
00:43:46,550 --> 00:43:48,950
That's the part nobody tells you
and I think that's the part that

885
00:43:48,950 --> 00:43:51,670
can be, can create a lot of 
burnout for people, it can be 

886
00:43:51,670 --> 00:43:55,350
very disheartening for people. 
It can feel extremely hard. 

887
00:43:56,020 --> 00:43:59,460
And I think more than anything, 
it's the not knowing or being 

888
00:43:59,460 --> 00:44:01,740
surprised by that that takes a 
toll on people. 

889
00:44:01,740 --> 00:44:04,500
But if you can know going in, 
I'm going to become a lot of 

890
00:44:04,500 --> 00:44:07,700
different versions of me 
throughout my design career. 

891
00:44:07,700 --> 00:44:10,220
And I'm going to have fun 
testing and trying and playing 

892
00:44:10,220 --> 00:44:14,060
and being willing to put things 
to bed and and invent new ideas 

893
00:44:14,060 --> 00:44:17,700
or even, like I just did, circle
back 14 years later to an old 

894
00:44:17,740 --> 00:44:20,780
idea and like bring the new 
version of it to life. 

895
00:44:20,980 --> 00:44:23,700
I think that's just what how we 
have to think is as business 

896
00:44:23,700 --> 00:44:26,840
owners and creatives. 
Today and moving forward. 

897
00:44:26,840 --> 00:44:28,880
So that would probably be my 
biggest piece of advice. 

898
00:44:28,880 --> 00:44:32,800
It's served me very well to have
that kind of a mindset, to be 

899
00:44:32,800 --> 00:44:34,240
willing to keep reinventing 
myself. 

900
00:44:34,240 --> 00:44:36,600
And it's also just way more fun,
yeah. 

901
00:44:36,640 --> 00:44:39,680
The 50 something version of me 
that's reinvented is different 

902
00:44:39,680 --> 00:44:41,480
than the 40 something, than the 
30 something. 

903
00:44:41,480 --> 00:44:44,280
And I know the 60 something will
get to be different again too. 

904
00:44:44,280 --> 00:44:47,760
And it makes it fun. 
It keeps me happy, it keeps me 

905
00:44:47,760 --> 00:44:51,280
excited. 
And you got to stay excited in 

906
00:44:51,280 --> 00:44:52,880
your business if you want it to 
do well. 

907
00:44:52,880 --> 00:44:56,930
So yeah, really good to show 
that you can use your creativity

908
00:44:56,930 --> 00:44:59,770
not only for your design 
projects, but also in your 

909
00:44:59,770 --> 00:45:03,050
business and in your life. 
So that's a great application 

910
00:45:03,050 --> 00:45:04,850
for that. 
Well, thank you so much Toby for

911
00:45:04,850 --> 00:45:07,490
sharing your knowledge and 
insight with us today. 

912
00:45:07,730 --> 00:45:10,750
It was so fun. 
I'm often on the interviewer 

913
00:45:10,750 --> 00:45:13,670
side of the mic and I should do 
more of these because it's 

914
00:45:13,670 --> 00:45:17,070
actually, it is really fun and 
it reminds me of a lot of 

915
00:45:17,070 --> 00:45:20,150
amazing things that I have been 
able to accomplish, but also 

916
00:45:20,150 --> 00:45:23,670
that a lot of other people have 
helped me do over the years. 

917
00:45:23,670 --> 00:45:25,910
And I think that that's 
something that I should probably

918
00:45:25,910 --> 00:45:28,790
spend more time doing because it
makes you a little less burned 

919
00:45:28,790 --> 00:45:30,990
out about your business and a 
little more grateful when you're

920
00:45:30,990 --> 00:45:33,070
reminding, remembering all of 
those fun things. 

921
00:45:33,070 --> 00:45:35,630
So thanks for taking me and back
down to relaying and like 

922
00:45:35,630 --> 00:45:39,110
reminding myself how fun of a 
career it's been and. 

923
00:45:39,230 --> 00:45:41,510
How much potential there still 
is left to to do? 

924
00:45:41,590 --> 00:45:42,470
Exactly. 
Yeah. 

925
00:45:42,470 --> 00:45:45,310
Like a gratitude session. 
So, yeah, absolutely. 

926
00:45:45,310 --> 00:45:46,510
Wonderful. 
All right. 

927
00:45:46,510 --> 00:45:48,350
Well, thank you, Toby. 
We'll talk to you later. 

928
00:45:48,590 --> 00:45:57,870
Thank you. 
I thoroughly enjoyed that 

929
00:45:57,870 --> 00:46:01,070
conversation with Toby. 
It's always a pleasure to talk 

930
00:46:01,070 --> 00:46:03,270
with her. 
I have been on her podcast as 

931
00:46:03,270 --> 00:46:07,350
well as in some of the groups in
her design new program that she 

932
00:46:07,350 --> 00:46:10,350
had, and it's just always great 
to talk with her. 

933
00:46:10,350 --> 00:46:14,630
She has such great insight, very
direct in her advice, and it's 

934
00:46:14,630 --> 00:46:18,510
just as definitely a voice that 
I needed in my career path. 

935
00:46:18,830 --> 00:46:21,910
So go and check her out. 
There's links to her course 

936
00:46:21,910 --> 00:46:25,830
incubator in the show notes, as 
well as all the other things 

937
00:46:25,830 --> 00:46:28,750
that she has going on her 
website and her Instagram. 

938
00:46:28,750 --> 00:46:31,150
You can reach out to her. 
She's very active on there so 

939
00:46:31,150 --> 00:46:32,710
I'm sure she would love to hear 
from you. 

940
00:46:33,830 --> 00:46:36,470
And that's it for this week, so 
stay tuned. 

941
00:46:36,470 --> 00:46:40,430
I've got another great episode 
next week with just a solo one 

942
00:46:40,430 --> 00:46:45,430
with me and we're talking about 
a very relevant topic for most 

943
00:46:45,630 --> 00:46:47,670
interior designers. 
So stick around and find out 

944
00:46:47,670 --> 00:46:50,550
what that is. 
Until next time, stay creative. 

945
00:46:52,350 --> 00:46:55,350
Thanks for listening. 
If you love this episode, please

946
00:46:55,350 --> 00:46:58,150
leave a rating and a review. 
This helps me reach other 

947
00:46:58,150 --> 00:47:01,870
curious creatives like you. 
If you have a topic request or 

948
00:47:01,870 --> 00:47:05,190
would like to contact me, simly 
head over to my website 

949
00:47:05,430 --> 00:47:11,550
rwarddesign.com or e-mail me at 
podcast@rwarddesign.com.

