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Hello and welcome to episode 41 
of design, curious podcast. 

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I'm your host, a mentor, Rebecca
Ward. 

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Today on the podcast, we are 
going to get some understanding 

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around personalities, 
personality types and all the 

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tests that can help you 
understand yourself as well as 

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your friends and the people you 
influence. 

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And your clients, just really 
important part of business and 

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even if you're in your career 
and you're going to work for 

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someone else, it really comes 
into play with dealing. 

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With clients. 
So we'll get into that in a 

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little bit and I wanted to 
remind you that I have this free

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downloads for you. 
If you want to find out more 

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about the career and get a 
little more information to get 

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you started. 
I have the three things. 

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I wish I had known before I 
started my career in interior 

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design as well as the roadmap to
Interior Design. 

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So if you need either of those 
you can find those in the show 

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notes as well as information 
about my design Mentor, which is

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my membership group, and I'd 
love to see you in there also. 

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Excited to share a special offer
with interior design brand 

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strategist, Erik essaouira, who 
you may. 

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Remember from episode 38, how 
storytelling and brand marketing

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will level up your interior 
design career. 

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Erica has just launched a new 
course called the brand 

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storytelling master class on 
teachable and it's for my 

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audience. 
You guys, she made a great offer

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to go back and listen to the 
episode. 

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If you haven't already and leave
a review on my Apple podcast or 

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pod chaser. 
Platform and then take a 

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screenshot of that and email it 
to me podcast at our or design 

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or you can tag me on Instagram 
if you post it there then she'll

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send you a coupon to take her 
master class for free. 

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The course is designed to be 
short and easy to complete. 

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You'll learn how to write 
compelling stories for your 

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brand, in an easy to implement 
step-by-step. 

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Master Class format designed to 
get you crafting. 

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Unforgettable brand narratives, 
in just a few short hours by the

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end of this course. 
You'll have created your own 

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Lions ran scripts and content 
Matrix allowing you to easily 

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generate 20 plus unique content 
topics and you can use those for

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Social Media blog posts and 
email campaigns. 

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She's super excited about it and
offering this for a very limited

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time. 
So we're just going to promote 

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it for the month of June. 
So if you're interested, follow 

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the course Link in my show 
notes. 

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And if you'd like to take it for
free in exchange, for the review

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of our episode, please do not 
hesitate to let me know once you

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post posted it. 
So like I said, screenshot that 

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and email me or post it on 
Instagram and tag us so that you

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can get your code for taking 
this brand storytelling master 

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class for free. 
All right. 

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Let's get in today's episode 
about understanding 

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personalities, because I know 
you're curious person like me or

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else, you wouldn't be here on 
the design, curious podcast, 

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you're now listening to design, 
curious a place where you create

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If one are here to learn about 
what it really is, like, to be 

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an interior designer and I'm 
your host and Mentor Rebecca, 

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Ward, if you're worried about 
how to succeed in a creative 

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career, if you're ready to learn
your next steps to become an 

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Interior Designer. 
And if you want the satisfaction

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of doing something, you love 
every day, you are in the right 

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place, grab a coffee, a 
notebook, and let's dig into 

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today's episode. 
Alright, so let's get into all 

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the different personality types.
And before we can even talk 

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about understanding that, I'm 
going to talk to you a little 

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bit about all the different 
types of categorisations and 

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different tests that you can 
take to identify what your 

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personality type is and perhaps 
your client and other people in 

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your life that you might be 
working with or tradespeople. 

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And then these are tools to help
you understand them better to 

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communicate better with other 
people, understand improve your 

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relationships. 
And knowledge is important. 

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So the more, you know, the 
better you can do. 

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And I think when it comes to 
personalities, that's also true.

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So I'll kind of take you through
my journey of being exposed to 

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different personality, testing 
types. 

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The first one I was exposed to 
was the Myers-Briggs test and 

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that's something that most 
people are familiar with. 

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It's categorized in 16 different
personalities, and you'll be a 

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combination of four different 
letters. 

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So for example, My Myers-Briggs 
is infp, which means that I am. 

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I'm introverted intuitive 
feeling and prospecting in my 

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approach to relationships. 
So I'll talk a little bit more 

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about that in a minute. 
So Myers-Briggs identifies, 

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which one of these combinations 
that you are based on the test 

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that you can take and there's a 
website for that called 16 

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personalities.com, it makes it 
pretty easy to do. 

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So, you know, even though you 
might get categorized as an 

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official person, Analogy type. 
I also want to say that does it 

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mean that this will never 
change. 

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Like sometimes you might take it
when you're young, you might 

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take it when you older note, 
you'll find that you're 

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different because people do 
change over time and if you're 

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working to improve yourself or 
just develop yourself in other 

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ways, you might find yourself 
going from introverted to 

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extroverted or vice versa or 
feeling thinking, you know. 

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So there might be changes that 
happen in your life. 

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Doesn't mean that you're pegged 
into this hole forever, but it 

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does give A lot of content to 
explore to help understand 

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yourself better. 
And when you understand yourself

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better, then you can help other 
people interact with you better.

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That's the way I view it. 
So the 16 letters would be the 

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first category be there. 
I re for introverted or 

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extroverted and RS4 intuitive 
versus observant or sensory t, 

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or F for thinking, or feeling 
and jrpg for judging or 

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prospecting. 
So there's an easy online quiz 

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like I said at 16, 
personalities.com that you can 

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take and kind of find out what 
yours is but I find that the 

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Myers Brigg is probably one of 
the most well-known personality 

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types and there's some books on 
it, you can read if you're 

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really into that. 
So yeah, I've included in my bio

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and my staff's bio as well, our 
Myers-Briggs personality type 

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which was actually a key thing 
for a client who reached out to 

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us and said that she was really 
drawn to our website into 

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Working with us because we had 
included our Myers Brigg results

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on our bios and that she was 
also the same as mine and that 

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just helped her to have a bond 
with us already before we met. 

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So I thought that was really 
interesting. 

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So then the next Personnel, the 
categorization that I really 

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explored after my eyes Briggs, 
was that Enneagram. 

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So the Enneagram, you can 
probably find on Pinterest or 

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Instagram. 
There's a lot of great content 

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there. 
To explore it. 

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And that is nine, different 
personality types that have been

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categorized. 
And they'll say that, you know, 

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each of us has some percentage 
of these nine different 

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personalities within each of us.
But at different times some will

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present themselves stronger than
others. 

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So we also include this test 
result on our bio and so mine is

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a nine Enneagram. 
There is a book that I would 

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recommend for really exploring 
the Enneagram. 

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In that is called the road back 
to you and I'll include a link 

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for that in the show notes. 
So you can explore, what a type.

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One is type nine. 
And then there's also a book 

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about the relationships that 
those together. 

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So I find that for me, the 
Enneagram is a really easy thing

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to identify and other people 
just because of explored it so 

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much. 
That I feel like it's an easier 

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one for me to identify. 
Once I see someone's personnel 

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and I'm like, okay, you're 
probably a seven or your you 

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Ornate or a six, or something 
like that. 

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And then that just helps me to 
understand how that person moves

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around their day and how they 
like to communicate. 

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And it's not that I really try 
to put people in a box, but it 

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is helpful to understand 
people's personalities. 

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The next personality testing 
that I went through was the disc

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assessment. 
And I mentioned that before and 

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I hope to have the coach that 
took me through the disc 

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assessment on the podcast, 
sometime in the future to talk 

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about it and about personality. 
Needs and how important it is to

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understand yourself and 
understand other people as 

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you're doing business relations 
and so the disc stands for or 

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the letters d is and c and So 
within this you'll have four 

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different personalities that 
have a different percentage of 

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each of these letters though. 
And so D is for dominance the 

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eyes for influence. 
S is for steadiness and c's for 

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conscientiousness. 
And So you'll either be a high 

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or a low on the scale of these 
different aspects and these 

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higher lows might change as 
you're exposed to more stressful

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situations or as your, the way 
that you perceive yourself. 

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First is how other people see 
you. 

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So, it's really interesting and 
so now I do a kind of a standard

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practice in my business when we 
onboard client of doing an 

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internal assessment of what I 
think my clients does 

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personality is, so I know how to
speak to them because like Say 

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there are a Heidi. 
Well, they really want to be 

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direct and to the point and they
don't want a lot of fluff in 

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their communication. 
So instead of saying in an 

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email, like Hi, how are you? 
I hope your day is going really.

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Well, the sun is shining, the 
birds are singing, blah, blah, 

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blah, blah, ID. 
Really wants to be like hi. 

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Here are the things that we 
worked on this week? 

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Boom? 
Boom. 

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Boom boom. 
Whereas maybe an i or an as 

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might want some more of that 
softness of gradually getting 

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into the point. 
So really understanding how the 

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client likes to be. 
Okin 2 and how they like to 

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communicate is going to be 
really key for when you're doing

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a presentation and trying to 
sell your design to them, or 

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even just communicating 
throughout the project. 

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Now, I do see that the disc 
assessment correlates very 

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highly with the for temperament 
assessments, which is another 

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categorization is exposed to, 
actually, my mom did do some 

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research on this. 
When I am remember, when I was 

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young, she had a book and would 
talk about these different 

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temperaments, but it's actually 
based on Ancient Greek 

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understanding of the body 
fluids, and they think that if 

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you had a high amount of certain
body fluid, then it would affect

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your personality. 
Those four different personality

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types would be colored, 
sanguine, phlegmatic and 

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Melancholy. 
And so those actually match up 

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to the disc assessment, the D is
in C. 

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So if, you know, one you can 
kind of know the other one 

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better. 
But so you might have a 

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preference that one speaks to 
you more than the other. 

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And so So you can explore both 
of those as well. 

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So that's kind of a quick 
rundown of the basic 

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categorization of personality 
types that people will commonly 

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ascribe to. 
And like I said, you can go see 

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this on my website, which ones I
am and my team and we also 

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included in there for fun what 
our Hogwarts house is. 

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And so you know like there's a 
million quizzes you can take 

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online to see like What's your 
like if you were a he one of the

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friends from the TV show which 
friend would you be? 

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You know the things like that 
but for Harry Potter does have a

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website. 
You can go to and get sorted 

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into your Hogwarts house. 
It's really based on your 

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personality type and so we 
included on their Hogwarts house

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and sometimes people mention 
that to a meeting and I think 

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that's really funny. 
So yeah, we actually have 

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embraced this because you know, 
growth and knowledge. 

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Which are part of our core 
values. 

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And so we think that's really 
important for us to know 

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ourselves for our clients to 
know themselves, so that we can 

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really both of us work together 
to create the best design that 

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they want to live in. 
We do like to have this kind of 

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Personal Touch on there, on our 
website, to kind of see who's 

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paying attention, who it speaks 
to and actually helped us 

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understand the client a little 
better to where they appreciate 

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the personality types and get to
know themselves and other 

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people. 
So now that we've kind of gone 

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over A bit of background on the 
personality types. 

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I'm going to shift over to a 
book that I think is probably 

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the one that everyone should 
read especially if they're 

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running a business or in a 
position of leadership. 

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And then that book is the 
classic How to Win Friends and 

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Influence People by Dale 
Carnegie and is a really really 

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well known book fairly quick 
read. 

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I'm just going to be a quick 
synopsis of that book which 

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actually found and I'll leave a 
reference to this where it's 

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just a brief summary of what the
book is in the main points of 

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the book and I will highlight a 
few of those here just to know 

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for when you're dealing with 
your clients. 

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And so one of the things that 
you're going to want to be doing

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when you're dealing with 
clients, is that you want them 

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to like you and this might be 
one of the things I'll just say 

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that is why people might not be 
cut out for residential design 

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because you had to do a lot of 
interpersonal communication. 

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You have to basically hold the 
clients hand through the process

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and you're getting To know them 
get into another personality. 

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Getting to know what the like 
how they live with their 

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vacations are their Hobbies 
personal details and some 

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designers just don't want to do 
that. 

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You don't want to get to know 
their clients personal details. 

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I'm a very curious person 
naturally, like I said, and I 

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know you are too because this 
podcast is called design 

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curious. 
And you wouldn't be here if you 

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weren't curious about the 
career. 

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So given that I will treat this 
going forward as though, you 

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00:13:57,400 --> 00:14:00,200
were like me. 
Me and you want to get to know 

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other people. 
So if you don't really like 

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communicating with people and 
really holding their hand, maybe

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residential design is not for 
you but as you can into the 

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projects you want to be 
genuinely interested in your 

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00:14:12,700 --> 00:14:14,900
clients. 
So you're going to smile a lot 

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00:14:15,500 --> 00:14:18,100
when you're meeting them for the
first time and you can even get 

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00:14:18,100 --> 00:14:21,900
a smile on phone conversations 
because that really comes across

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00:14:22,500 --> 00:14:25,300
and you want to remember the 
person's name. 

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00:14:25,700 --> 00:14:28,300
So sometimes this totally goes 
in and out my ears. 

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00:14:28,900 --> 00:14:31,900
That's why I like to record my 
first initial consultations 

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00:14:31,900 --> 00:14:34,800
because sometimes that's the 
point where we get into the 

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00:14:34,800 --> 00:14:38,000
house and they'll might 
introduce their husband or their

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00:14:38,000 --> 00:14:42,600
dog cat kids and all these names
and we might not get them all 

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00:14:42,600 --> 00:14:46,100
written down in time for people 
who are walking in around. 

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00:14:46,500 --> 00:14:50,000
But it is really great to be 
able to reference those names 

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00:14:50,000 --> 00:14:53,100
later in your follow-ups, and 
then your Communications that 

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00:14:53,100 --> 00:14:57,300
you are listening to the client,
and that and names are really 

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00:14:57,300 --> 00:15:00,800
important. 
There is no more lovely sound to

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a person than their own name. 
So, using their name, often is a

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00:15:05,400 --> 00:15:09,000
good way to communicate with 
people to get them to like you 

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and you want to make sure you 
get it right? 

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00:15:11,300 --> 00:15:14,400
And so that would really 
endearing the person to you. 

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So using their name over and 
over in the initial consultation

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just that your understanding 
that, you know, their name and 

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using it in the presentation to 
communicate would be good also. 

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So I'd encourage you to do that.
You want to make sure that 

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you're a good listener and 
you're encouraging them to talk 

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about themselves. 
So it's not a hard part for a 

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00:15:35,200 --> 00:15:38,100
designer because I think you're 
coming into their home, the 

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00:15:38,100 --> 00:15:41,800
whole purpose of the initial 
console is to get them to tell 

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you everything that they're 
willing to share about 

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themselves. 
So they can get a full picture 

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of who this person is and what 
their interests are and their 

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00:15:48,900 --> 00:15:50,900
personality. 
And what it is, they need you 

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00:15:50,900 --> 00:15:55,100
there for how you're going to 
design their Project based on 

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00:15:55,900 --> 00:15:58,300
what they're telling you. 
So you're really wanting them to

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00:15:58,400 --> 00:16:01,100
Tell you more and more and more,
and you're asking questions, and

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00:16:01,100 --> 00:16:05,300
follow-up questions and and 
they're telling you about their 

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00:16:05,300 --> 00:16:07,400
interests. 
And maybe they're saying that 

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00:16:07,400 --> 00:16:11,700
they just got back from a 
vacation in Hawaii and they want

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00:16:11,700 --> 00:16:15,400
to go Europe. 
And so you might have also gone 

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00:16:15,400 --> 00:16:18,700
to Europe and so you can find 
points where you can relate to 

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00:16:18,700 --> 00:16:20,500
them. 
And often times, it's not going 

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00:16:20,500 --> 00:16:23,900
to be difficult because 
typically, you, your ideal 

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00:16:23,900 --> 00:16:26,300
client is very relatable to 
yourself. 

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00:16:26,300 --> 00:16:30,600
You are your ideal client often.
And so I know that's true for me

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00:16:30,600 --> 00:16:33,500
because I work with a lot of 
busy families. 

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00:16:33,500 --> 00:16:36,600
I understand what it's like to 
have kids and pets and dogs and 

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00:16:36,600 --> 00:16:40,500
running around everywhere and so
I can speak their lingo and I 

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00:16:40,500 --> 00:16:44,500
understand all the needs, like, 
the kids rooms what, you know, 

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00:16:44,500 --> 00:16:48,700
they all look the same. 
So so it's often great to have 

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00:16:48,700 --> 00:16:51,800
relatable points that she can 
bring up with the client to. 

303
00:16:52,100 --> 00:16:55,300
Again, ensure that you have a 
good communication with them and

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00:16:55,300 --> 00:16:58,200
they like you another 
recommendation from the book, 

305
00:16:58,300 --> 00:17:01,600
Look, is that you want others to
feel important and that you want

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00:17:01,600 --> 00:17:04,500
to sincerely point out ways that
they're important to you as an 

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00:17:04,500 --> 00:17:09,599
client that even though you're 
there as the prize in the expert

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00:17:09,900 --> 00:17:13,500
but they are critical for you to
be able to do that thing to be 

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00:17:13,500 --> 00:17:15,900
able to design the space and 
create a space for them to 

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00:17:15,900 --> 00:17:17,800
improve life. 
So means that the client is 

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00:17:17,800 --> 00:17:21,400
really important to you and you 
want them to feel that in your 

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00:17:21,400 --> 00:17:23,200
Communications. 
So when it comes to the 

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00:17:23,200 --> 00:17:26,800
presentation, you're going to 
want to win, people over to your

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00:17:26,800 --> 00:17:28,800
way of thinking. 
Because Obviously, you're 

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00:17:28,800 --> 00:17:32,200
selling the presentation, you're
selling your design to them but 

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00:17:32,200 --> 00:17:34,700
you want to do it in a way that 
is authentic and you're not 

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00:17:34,700 --> 00:17:37,200
arguing with the client. 
And so you're going to show 

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00:17:37,300 --> 00:17:39,400
respect to the client. 
If something comes up that they 

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00:17:39,400 --> 00:17:43,000
don't like instead of saying, oh
you're wrong. 

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00:17:43,000 --> 00:17:44,600
I'm the expert. 
You just need to do what I'd 

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00:17:44,600 --> 00:17:47,300
say. 
I'm the designer know, you're 

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00:17:47,300 --> 00:17:50,300
going to want to have a 
conversation with them, that 

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00:17:50,500 --> 00:17:53,700
makes them feel heard, and even 
if you disagree with them, 

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00:17:53,800 --> 00:18:00,200
you're bringing up points calmly
and kindly. that are important 

325
00:18:00,200 --> 00:18:03,600
and it's important that they can
express their thoughts and 

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00:18:04,300 --> 00:18:07,100
perhaps you want to ask them are
questions to understand why 

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00:18:07,100 --> 00:18:11,600
they're hesitant a particular 
item that you designed maybe as 

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00:18:11,600 --> 00:18:15,100
a fabric on a chair and you want
to know that actually that fat 

329
00:18:15,100 --> 00:18:18,100
particular fabric reminds me of 
some experience they had in 

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00:18:18,100 --> 00:18:22,100
their Grandma's house or 
something - in the past and that

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00:18:22,100 --> 00:18:26,400
they didn't you would never 
realize they had that but they 

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00:18:26,400 --> 00:18:29,800
might actually now just Becoming
aware that. 

333
00:18:29,800 --> 00:18:32,100
Oh this fabric actually reminds 
me of my grandma and I don't 

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00:18:32,100 --> 00:18:36,600
really want that in my house. 
So having a conversation about 

335
00:18:36,600 --> 00:18:40,700
that helps the client feel heard
instead of shutting down them, 

336
00:18:40,700 --> 00:18:43,000
down immediately, with that 
negativity. 

337
00:18:43,200 --> 00:18:45,500
Another important thing in the 
presentation is that you want 

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00:18:45,500 --> 00:18:49,100
them to say, yes, is often to 
the ideas that you're 

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00:18:49,100 --> 00:18:51,200
presenting, as often as they 
can. 

340
00:18:51,200 --> 00:18:55,100
So if you have something easy at
front like you say, here's your 

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00:18:55,100 --> 00:18:58,100
front door and here's the 
arrangement of the living. 

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00:18:58,300 --> 00:19:01,600
Room and this flows really well.
Don't you agree? 

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00:19:01,600 --> 00:19:04,400
And they say yes and so then go 
into the kitchen and look at 

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00:19:04,400 --> 00:19:05,100
this. 
Nice. 

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00:19:05,100 --> 00:19:07,700
Doorway into the kitchen. 
It's expanded. 

346
00:19:07,700 --> 00:19:09,100
And don't you think that's great
idea? 

347
00:19:09,100 --> 00:19:11,800
Yes. 
So so you're looking for them to

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00:19:11,800 --> 00:19:14,200
agree with you along the way. 
So it's easier for them to 

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00:19:14,500 --> 00:19:17,500
agree. 
When you reach to maybe more 

350
00:19:18,000 --> 00:19:20,400
creative ideas that you're 
trying to promote that. 

351
00:19:20,400 --> 00:19:22,900
You're not sure that they're 
going to go for but they've 

352
00:19:22,900 --> 00:19:24,800
already been in the habit of 
saying yes to you. 

353
00:19:24,800 --> 00:19:29,700
So that this would be a great 
way for them to Be open to what 

354
00:19:29,700 --> 00:19:32,300
you have to say and of course 
you're going to be presenting 

355
00:19:32,300 --> 00:19:35,600
with a smile and you're going to
be friendly and everything that 

356
00:19:35,600 --> 00:19:38,000
comes up. 
I find that clients like to do 

357
00:19:38,600 --> 00:19:42,300
and I like to let them do is 
that they need to take ownership

358
00:19:42,300 --> 00:19:46,400
of at least one portion of the 
job or of the project design. 

359
00:19:46,900 --> 00:19:50,200
So the way I work with the 
design process, I don't do a 

360
00:19:50,200 --> 00:19:52,100
check-in halfway through in the 
design. 

361
00:19:52,100 --> 00:19:55,500
See if the client likes the 
direction instead we do all of 

362
00:19:55,500 --> 00:19:58,100
our gathering information of 
what we think they are. 

363
00:19:58,300 --> 00:20:01,600
Like at the very beginning we 
design it and then we presented 

364
00:20:01,600 --> 00:20:04,800
to them so they don't get to see
the design until the 

365
00:20:04,800 --> 00:20:07,500
presentation and then we can 
make adjustments. 

366
00:20:07,700 --> 00:20:12,100
And so we have it presented as a
complete and final product to 

367
00:20:12,100 --> 00:20:14,300
the client, which is the best 
way to show them to see how it 

368
00:20:14,300 --> 00:20:17,700
all comes together. 
But usually and invariably they 

369
00:20:17,700 --> 00:20:20,800
want to take some kind of 
ownership of the project which 

370
00:20:20,800 --> 00:20:22,800
is fine. 
They haven't really had any 

371
00:20:22,800 --> 00:20:27,400
participation in the design up 
to this point for telling, you 

372
00:20:27,400 --> 00:20:28,800
know, besides telling They like 
that. 

373
00:20:28,800 --> 00:20:31,500
The very beginning. 
So usually there's a little 

374
00:20:31,500 --> 00:20:33,600
something that they want to 
change and often. 

375
00:20:33,800 --> 00:20:38,600
It's like a throw pillow or 
finial on the hardware. 

376
00:20:39,000 --> 00:20:42,300
So we can kind of anticipate 
these things and often times, 

377
00:20:42,300 --> 00:20:46,600
we'll pick some options and have
them ready to show them. 

378
00:20:46,600 --> 00:20:49,200
They're like, oh I'm not sure I 
would love that pillow. 

379
00:20:49,200 --> 00:20:51,700
Maybe we can explore something 
else and so we'll say well do 

380
00:20:51,700 --> 00:20:54,400
you like this one or this one? 
And be like, oh yeah, I like 

381
00:20:54,400 --> 00:20:56,700
that one. 
And so then they've actually 

382
00:20:56,700 --> 00:21:01,000
been able to make a decision and
input on that design and so that

383
00:21:01,000 --> 00:21:04,100
really helps them to take 
ownership of the project and 

384
00:21:04,100 --> 00:21:07,400
then they feel like they've been
a part of it even though they 

385
00:21:07,400 --> 00:21:11,600
weren't going through the whole 
design process with you at the 

386
00:21:11,600 --> 00:21:14,500
end, they're able to say yes or 
no and make some changes in 

387
00:21:14,500 --> 00:21:16,700
really take ownership. 
And I think that's an important 

388
00:21:16,700 --> 00:21:20,000
part for the client to really 
sign off on the design. 

389
00:21:20,400 --> 00:21:23,300
It's also interesting to see how
the different personalities 

390
00:21:23,300 --> 00:21:28,600
respond to the presentations, 
some people get Really 

391
00:21:28,600 --> 00:21:31,600
emotional. 
I've had clients cry through the

392
00:21:31,600 --> 00:21:34,200
presentation, just because it's 
so beautiful, and they can 

393
00:21:34,200 --> 00:21:38,800
Envision themselves living in 
this design already, and they 

394
00:21:38,800 --> 00:21:44,100
just are so happy to see it. 
Other people are wanting to know

395
00:21:44,100 --> 00:21:47,400
a lot of the details. 
I've had a presentation where 

396
00:21:47,800 --> 00:21:51,000
they, as we were walking through
after we did, you know, the 

397
00:21:51,000 --> 00:21:54,100
initial showing everything, then
they wanted to walk through 

398
00:21:54,100 --> 00:21:57,700
again, and write down every 
single dimension, for every 

399
00:21:57,700 --> 00:22:00,200
single piece. 
Piece of furniture just because 

400
00:22:00,200 --> 00:22:03,700
it took comfort in knowing 
exactly what that design are 

401
00:22:03,800 --> 00:22:07,300
what those sizes were so that I 
don't know if they were going to

402
00:22:07,300 --> 00:22:09,800
go back home and tape it out on 
the floor. 

403
00:22:09,800 --> 00:22:14,400
But they're probably a high C on
that scale on the disc 

404
00:22:14,400 --> 00:22:17,500
assessment because they really 
need to know those details and 

405
00:22:17,500 --> 00:22:20,000
fine tune that. 
So, yeah, you'll see the 

406
00:22:20,000 --> 00:22:21,600
different personalities come 
across. 

407
00:22:21,600 --> 00:22:24,300
And so we try to tailor our 
presentations also, for these 

408
00:22:24,300 --> 00:22:26,800
different personalities, whether
we just need get to the point 

409
00:22:26,800 --> 00:22:30,900
and kind of show them all the 
Like here's the design, here's 

410
00:22:30,900 --> 00:22:33,200
how much it costs. 
Say yes or no. 

411
00:22:33,200 --> 00:22:38,300
Or I probably really want to use
more flowery verbiage to kind of

412
00:22:38,300 --> 00:22:41,800
take them through and see like 
imagine yourself walking through

413
00:22:42,100 --> 00:22:47,600
this doorway into your nook. 
And here's where you have coffee

414
00:22:47,600 --> 00:22:49,800
in the morning. 
Sun's coming through. 

415
00:22:49,800 --> 00:22:53,300
And so, you know, you'll go 
understand by the time you get 

416
00:22:53,300 --> 00:22:56,500
to the presentation, how your 
client likes to be spoken to and

417
00:22:56,500 --> 00:22:59,300
how they like, to communicate 
and so by This time, you should 

418
00:22:59,400 --> 00:23:03,500
really be able to fine-tune your
presentation to accommodate 

419
00:23:03,500 --> 00:23:05,200
that. 
And so, that's really important 

420
00:23:05,200 --> 00:23:08,500
to know how your client might 
react to your presentation. 

421
00:23:09,000 --> 00:23:11,900
And then even the end of the 
project when it all comes 

422
00:23:11,900 --> 00:23:14,400
together. 
You'll have different reactions 

423
00:23:14,400 --> 00:23:17,400
as well. 
Some clients and be like, yeah, 

424
00:23:17,400 --> 00:23:18,400
looks great. 
I love it. 

425
00:23:18,400 --> 00:23:21,300
Thanks, you did a great job and 
others are just like falling on 

426
00:23:21,300 --> 00:23:23,300
the floor fainting because they 
love it so much. 

427
00:23:24,300 --> 00:23:28,000
So you know this is not rocket 
science, you know, that people 

428
00:23:28,000 --> 00:23:30,600
have Personalities. 
And so you're going to be 

429
00:23:30,608 --> 00:23:34,200
running into them though. 
As you're dealing with clients, 

430
00:23:34,200 --> 00:23:37,200
it's good to be aware for 
communicating with them. 

431
00:23:37,600 --> 00:23:41,100
So hopefully, this is piqued 
your interest on understanding 

432
00:23:41,100 --> 00:23:43,000
personalities. 
If you're not one of those 

433
00:23:43,000 --> 00:23:46,400
people already who likes to 
explore personality types, maybe

434
00:23:46,400 --> 00:23:49,200
are a little more Curious now, 
but this is just something that 

435
00:23:49,200 --> 00:23:52,200
I've always been really into. 
I remember back in college 

436
00:23:52,200 --> 00:23:56,500
before 9/11, we would go to the 
airport and just sit and watch 

437
00:23:56,500 --> 00:23:59,500
people and I love to see people.
People interact and try to 

438
00:23:59,500 --> 00:24:03,800
understand their story. 
And you know, how are these what

439
00:24:03,800 --> 00:24:06,900
kind of relationship to these 
people have just based on you 

440
00:24:06,900 --> 00:24:09,600
know, watching them and 
observing human interaction. 

441
00:24:09,600 --> 00:24:12,100
Then I learn a lot that way by 
watching people. 

442
00:24:12,300 --> 00:24:15,700
So that's understanding and 
Personalities in a nutshell and 

443
00:24:15,700 --> 00:24:18,200
why it's important. 
And hopefully that'll give you a

444
00:24:18,208 --> 00:24:20,200
leg up. 
When you're starting your career

445
00:24:20,200 --> 00:24:24,600
to really communicate well with 
your clients and trades and 

446
00:24:25,100 --> 00:24:26,900
anyone that you might be working
with. 

447
00:24:33,900 --> 00:24:37,500
It's very have it all the 
lowdown on personalities at 

448
00:24:37,500 --> 00:24:40,800
least from what I considered to 
be important and if you have 

449
00:24:40,800 --> 00:24:43,700
other personality tests that 
you've taken or you really enjoy

450
00:24:43,700 --> 00:24:47,300
and want to share what your 
personality type is with me, I 

451
00:24:47,300 --> 00:24:51,500
would love for you to slide into
my DMs and let me know which one

452
00:24:51,500 --> 00:24:54,200
you've taken and what is your 
personality type? 

453
00:24:54,300 --> 00:24:56,800
Because I'm just curious about 
everybody. 

454
00:24:57,800 --> 00:24:59,700
So I hope you found that 
enjoyable again. 

455
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You can find all the links for 
everything that I mentioned, the

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00:25:02,200 --> 00:25:05,000
websites, as well as the book in
the show notes. 

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00:25:05,000 --> 00:25:08,000
And I hope to see you in my 
design Mentor, I'd love to talk 

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00:25:08,000 --> 00:25:11,300
with you more about dealing with
clients and starting your 

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00:25:11,300 --> 00:25:13,700
business and how to be an 
interior designer in that 

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00:25:13,700 --> 00:25:16,700
program. 
Also, don't forget to take 

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00:25:16,700 --> 00:25:20,900
advantage of that offer. 
Erica sort has for her brand 

462
00:25:20,900 --> 00:25:24,300
storytelling masterclass. 
Go ahead and leave me a review 

463
00:25:24,300 --> 00:25:29,900
on Apple podcast or pod Chaser 
screenshot that review and send 

464
00:25:29,900 --> 00:25:33,900
it to Me so that you can get 
that code to take this really 

465
00:25:33,900 --> 00:25:36,100
amazing Master Class. 
You're going to want for your 

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00:25:36,100 --> 00:25:38,500
business. 
So next week we're going to have

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00:25:38,500 --> 00:25:41,400
another great interview in our 
summer series. 

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00:25:41,500 --> 00:25:45,600
We're going to have one extra 
interview per month during the 

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00:25:45,600 --> 00:25:47,600
summer. 
So June, July and August, we're 

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00:25:47,600 --> 00:25:50,200
going to have three interviews 
instead of two, just because 

471
00:25:50,500 --> 00:25:52,900
I've so many that I've done, I 
really want to get them out to 

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00:25:52,900 --> 00:25:56,700
more quickly than I've been able
to typically, I have like a 

473
00:25:56,700 --> 00:25:59,400
three monthly time. 
Once I interview someone before 

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00:25:59,400 --> 00:26:02,000
it can get Published because I 
have so many people that I've 

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00:26:02,000 --> 00:26:04,800
interviewed and just the lineup 
is taking a while for them to 

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00:26:04,800 --> 00:26:06,500
get out. 
And so, I'd love to have you 

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00:26:06,500 --> 00:26:08,800
guys here. 
These great interviews more 

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00:26:08,800 --> 00:26:11,400
quickly. 
So, that's why I'm doing this 

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00:26:11,400 --> 00:26:13,800
summer series. 
So you got some great interviews

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00:26:13,800 --> 00:26:15,700
coming up. 
So, stick around for that and 

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00:26:15,700 --> 00:26:21,500
until then when we see you next 
week, stay creative and curious.

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00:26:23,100 --> 00:26:25,800
Thanks for listening. 
If you loved this episode, 

483
00:26:25,800 --> 00:26:27,500
please leave a rating and a 
review. 

484
00:26:27,600 --> 00:26:30,000
This helps me reach other 
curious creative side. 

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00:26:30,100 --> 00:26:32,600
IQ. 
If you have a topic request or 

486
00:26:32,600 --> 00:26:36,300
would like to contact me, simply
head over to my website, our 

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00:26:36,300 --> 00:26:42,300
Ward design.com or email me at 
podcast at our Ward design.com,