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Welcome to the IPM podcast. 
APM is the childhood body for 

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the project profession. 
My name is Emma divita and I'm 

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the editor of project apm's 
quarterly journal and your host.

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I've invited three project 
professionals who are here to 

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talk about what it's like to be 
an introvert in a profession 

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that on the surface, at least 
appears to favor the extrovert, 

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this situation, leaves many 
Introverts having to fake it and

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to suffer the consequences. 
So isn't it time things change 

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here to share their experiences 
and offer their advice. 

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Our Alex Constantine consultant 
at P cubed, Claire, Hornsby a 

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project manager in strategic 
partnering programs at BAE 

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Systems and Natalie Tolbert. 
Our manager for Alchemy where 

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she consults and digital 
transformation projects for 

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public sector clients. 
Welcome everyone. 

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First by way of introduction, I 
think. 

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Would each of you mind saying a 
little bit about your role and 

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the kinds of projects you work 
on. 

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So Alex, do you want to go 
first? 

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So, I am a senior principal 
consultant for Mig sop cubed, we

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are Specialists project 
management consultancy. 

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So we work with clients on, 
portofolio programs, and changed

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and pmo gigs. 
My background is, I'm not 

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industry-specific. 
So, I've worked across most 

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Industries. 
So, for example, I'm currently 

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working with a client, client in
the real estate area previously,

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I was working with a 
telecommunications client so 

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very varied client based Thank 
you, Claire. 

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Would you like to introduce 
yourself and tell us a bit about

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your role? 
Yeah, so I'm clear Hornsby, I am

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a project manager within the 
head office within BAE Systems 

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of which for Bae for 26 years 
and have been in project 

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management. 
Probably about sort of 23 24 of 

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those. 
The the role that I mean 

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currently is looking at 
improving project. 

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The processes and how we deliver
I guess better outcomes 

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specifically to our mod 
customer. 

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But the intention is that the 
benefits are then felt across 

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all projects to all customers. 
Thank you. 

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Natalie welcome. 
Do you want to tell us a bit 

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about your role and projects 
you're working on? 

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Yeah, no problem. 
I'm see how I'm Natalie. 

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I work with an SME. 
Consultancy firm called Alchemy 

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at the moment. 
I am in manager, I've got a 

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split roll so I work deployed on
client contracts, doing project 

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management and controls in 
digital transformation projects 

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mostly across the public sector 
at the moment and I also work in

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our bid Factory. 
So I also manage and write 

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proposals to windy work for the 
business. 

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So I've been in project 
management sort of officially 

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for three and a half years. 
Now prior to that I was 

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accidentally project managing 
when I was so used to be a 

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research scientist before, 
switching things up and entering

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the P3 I'm space. 
So, it turns out, I was 

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accidentally project managing my
research, throughout those four 

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years. 
So, unofficially, seven years in

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project management, officially 
three-and-a-half. 

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We're all gathered here today to
talk. 

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About being an introvert in the 
project profession, you all 

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think of yourselves as 
introverts. 

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But what does that actually mean
in everyday working life and and

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what's it feel like to be an 
introvert in the project 

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profession? 
So Alex I'll ask you to be brave

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and go first. 
It's interesting because you 

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come across people quite 
frequently with who perceive 

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project managers to be the 
people that lead from the front 

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go out, you know, tell everyone 
what to do, and get things going

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and get things moving. 
And, and I'm glad to say that 

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there are not as many people 
like that around that anymore. 

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Because if that's the 
expectation, then that can be 

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quite intimidating because it 
doesn't come natural. 

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So do you mean that you're 
expected to be this kind of 

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gung-ho extroverted leader? 
That's what it means. 

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That's what people think it 
means. 

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It does to. 
Yeah, because you are effect a 

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project manager is effectively a
project leader there. 

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The person who are expected to 
take something and create an 

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outcome and it comes 
Responsibility, you know, and 

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accountability very often to to 
deliver whatever the project is 

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set out to deliver. 
And I think if you have people 

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who are naturally extroverts 
than they kind of often expect 

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that that leadership Position 
will be done by an extrovert 

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person or in an extrovert way, 
which doesn't come naturally. 

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It doesn't mean that it does 
that I think. 

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Yeah, I think every extrovert 
every introvert. 

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Can be extrovert or have an 
extrovert features, right? 

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It doesn't mean that we are 
always quiet or always in the 

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background or whatever it may 
mean to people. 

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You know, it's not a fixed 
State. 

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It's just the preffer natural 
preference. 

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We are what's your natural 
preference in the way you work? 

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Well, my natural preference is I
like working As much as 

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possible, you know, in smaller 
groups are one to one. 

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So, take an individual approach 
with people build consensus, in 

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that way, and work with 
stakeholders in that way, and 

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then bring larger groups 
together. 

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After that, in order to you know
align people into a specific 

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Direction. 
Let's put it that way. 

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Whereas others may feel more 
comfortable just, you know, get 

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everyone in the room and you 
know, let's hash it out and find

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a way, right? 
That, you know, I find more 

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difficult and personally, I 
would probably, you know, making

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decisions off the cuff. 
It's not something that I 

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naturally like doing, I prefer 
to step back have a think about 

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it. 
Probably informed myself and 

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then and then do it that way. 
Okay, that's an interesting 

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Insight. 
Well, how about you, Claire? 

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What's it? 
What's it mean? 

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To be an introvert in your sort 
of everyday, working life and 

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how do you prefer to work? 
I guess, my initial thoughts are

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that. 
I'm not sure that it feels any 

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different to anybody else in 
that, you know, an extrovert can

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sometimes feel anxious or 
unsure. 

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And I guess as well because I'm 
an introvert, I don't know how 

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an extrovert necessarily feels, 
and I guess personally, I like 

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to plan my weeks, but I like to 
mix a mix up those engagements 

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days with the thinking days. 
So I make sure that I've got 

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that balance through the week 
because effectively, you know, 

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it's how I get my energy so I 
don't get my energy through 

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presenting to a load of people. 
I get my energy through sitting 

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reflecting and then sort of 
coming up with a considered 

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thought. 
And you know I guess that's 

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similar to what what Alex was 
saying if I've got a 

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particularly We busy week with 
lots of truffle, lots of 

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engagements. 
I need to make sure that I've 

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then got the downtime to, to be 
able to recharge. 

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I can't do, you know, sort of 
weeks and weeks away, and then, 

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you know, sort of getting home 
and then having to do stuff at 

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home as well, it doesn't stop 
me. 

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You know, being able to present 
or have big meetings or get a 

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load of people in a room. 
It just means means that I need 

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to prepare for it and I need to 
make sure that I've got enough 

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in reserve to be able to do it 
and then enough dying down time 

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afterwards. 
How do you prefer to interact 

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with a team? 
Then it depends on on the team. 

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So if it's I mean, I'm 
fortunate, the team are working 

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at the moment, we're all 
introverts. 

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So we all know to be able to 
give each other space, but 

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equally when we get together, 
it's a really safe environment 

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and, you know, we can, we can 
have those discussions, we can 

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bounce off each other and it's 
You know, it's really good being

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sort of face-to-face, sending a 
team together and if it's, it's 

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then sort of wider wider team 
and, you know, sort of other 

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stakeholders, I do prefer the 
sort of 121, you know, similar 

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to what Alex was saying that 
individual engagement and then 

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getting everybody together. 
But as I said earlier, I mean, 

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I'm sort of all so happy. 
If we just, if the only 

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opportunity only option is to 
get everybody in a room, then 

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let's get everybody in a room. 
Because it's the outcome. 

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That's not it's the outcome. 
That is important. 

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Not necessarily the way it's 
done and unless they have about 

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you has it? 
Well, was it mean for you to be 

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in interpreting them in your 
everyday? 

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Working life? 
Yes. 

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I'm just thinking about this 
question before. 

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It's sort of encouraged me to 
reflect a lot. 

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And actually, I'm at a point 
now, where I feel I feel in 

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control and I feel comfortable 
with the fact that I'm an 

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introvert, but I had this 
realization actually Early 

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stages of my career. 
Particularly when I was starting

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out as a grad, actually I really
I didn't like that. 

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I was introverted. 
So especially when you can see 

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that those around you are 
energized by doing a 

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presentation or they're looking 
forward to hosting this Beast of

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a workshop that they're doing in
that afternoon. 

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And actually, I'm sat there 
thinking, oh my god, what have I

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done? 
And I can't think of anything 

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worse. 
How am I gonna am? 

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I going to survive this P3 and 
world? 

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If our if You know, I can't do a
workshop and every five seconds,

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I'm finding myself in a workshop
at the moment. 

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I think, as Times Gone on, I've 
got more comfortable with the 

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fact that she had. 
Don't enjoy that so much and 

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that's fine. 
We'll different and I leaned 

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into what while it was two 
things, really it's 

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understanding. 
What can I do to make that 

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easier on myself? 
And what B? 

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Do I enjoy the again? 
I can lean into and as I've 

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progressed I can sort of steer 
things more towards what I 

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prefer. 
So forcing those sort of more 

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one-to-one relationships and 
being Being a bit more proactive

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and going and engaging. 
Somebody want to 1 instead of 

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waiting until you're in a room 
full of people being deliberate 

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and how I use my energy and how 
I plan my time and how I 

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maintain my social battery 
sometimes. 

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How does it, what does this look
like in everyday life, for me? 

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It's drawing down on that 
reflective nature of being an 

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introvert, but being a bit 
selfish with it and reflecting 

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on how I'm doing. 
And how my social battery is how

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my energy has and Trying to 
understand what's in my control 

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to tweak called a new throughout
the week, to get me through it 

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and to get all the important 
stuff done for my clients 

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because ultimately client comes 
first. 

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I can't just been off of 
Workshop because my client needs

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that I'm there to provide, you 
know, Top Class service and 

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that's what I always Endeavor to
do. 

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So what are the things that I 
can control and can tweak to 

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enable me to perform at my best?
You start to talk a little bit 

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about the problems that being an
introvert could raise in work. 

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Alex, if I could go back to you 
what problems has been an 

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introvert raised for you, kind 
of personally and perhaps with 

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with other members of your team 
or other stakeholders. 

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The biggest issue I had which is
act which, which annoys me, and 

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I always feel really guilty 
about it is. 

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If my workday depleted me to the
amount where I don't kind of, 

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don't really want to spend time 
with family, and I just want to 

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like have a bit of time to 
myself and that makes me feel 

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really guilty. 
So the moment, you know, I come 

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to a point where you know, I 
come home and I kind of go I 

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can't face This, that that's a 
real big problem for me because,

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you know, the hours that I have 
with my kids and with my wife 

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are absolutely precious. 
So, one of the big things that I

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try to do is I try to not let it
get to that point. 

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For me, it's, you know, simple 
things like taking 5 to 10 

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minutes during the day a few 
times, just to go out, get a bit

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of fresh air, have a bit of A 
walk. 

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If it's particular stressful, 
breathing exercises, or a bit of

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mindfulness, something like 
that, so it doesn't need to be 

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major things. 
So it's really about creating 

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that space to be on your own and
to reflect and just relax. 

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Yeah. 
Reflect and recharge, I think 

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it's the right word because I 
think, you know, we used the 

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word depleted a few times, you 
know, already in in this session

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and I think that that really 
kind of really resonates with me

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as well. 
Is that becomes The point during

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the day where you are just 
depleted and you need to 

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recharge, do you mean depleted 
by social interaction? 

227
00:14:14,200 --> 00:14:18,000
Yes. 
If I'm in meetings all day and 

228
00:14:18,000 --> 00:14:22,600
you know, having to, you know 
talk and engage with groups of 

229
00:14:22,600 --> 00:14:27,100
people and probably fight my 
corner on more than one occasion

230
00:14:28,000 --> 00:14:32,400
facilitate. 
And and and there comes a point 

231
00:14:32,400 --> 00:14:38,200
where, you know, the battery is 
just You know, depleted and the 

232
00:14:38,200 --> 00:14:42,000
worst thing that can happen for 
me is leaving it to the very end

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00:14:42,000 --> 00:14:46,000
of the day, so that there's no 
opportunity to recharge until I 

234
00:14:46,000 --> 00:14:49,600
get home. 
And have you found working with 

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00:14:49,700 --> 00:14:52,100
other project? 
Managers of the team members who

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00:14:52,100 --> 00:14:58,700
are not introverted, or expect 
you to behave in an extroverted 

237
00:14:58,700 --> 00:15:00,600
way, what's your experience of 
that? 

238
00:15:01,400 --> 00:15:05,300
So, I'm lucky in the fact that 
within, you know, The company 

239
00:15:05,300 --> 00:15:10,000
now work this. 
They are extremely inclusive so 

240
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I have never had a problem in 
that respect here being a 

241
00:15:13,808 --> 00:15:15,400
consultant or project 
management. 

242
00:15:15,400 --> 00:15:18,800
Consultants you know, I do 
Faceoff to clients quite 

243
00:15:18,800 --> 00:15:22,500
frequently and some of them and 
some people do come with that 

244
00:15:22,500 --> 00:15:25,800
preconception of a project 
manager needs to be a certain 

245
00:15:25,800 --> 00:15:30,800
way and that does pose a 
challenge, I am happy to report 

246
00:15:30,800 --> 00:15:34,700
the that most people are mostly 
interested in. 

247
00:15:34,900 --> 00:15:42,000
Outcomes and it just takes a 
little while to get them focused

248
00:15:42,000 --> 00:15:45,200
on yes with achieving the 
outcome. 

249
00:15:45,200 --> 00:15:48,000
We are progressing. 
We are getting two to deliver 

250
00:15:48,000 --> 00:15:50,700
40. 
We're delivering what you expect

251
00:15:51,400 --> 00:15:56,300
and they stop thinking about how
they wanted to livered one of 

252
00:15:56,300 --> 00:16:02,900
the things that another part of 
our business introduced is, I 

253
00:16:02,900 --> 00:16:05,900
started creating a slide, which 
is kind of The Alexander 

254
00:16:05,900 --> 00:16:10,500
nutshell slide which is 
effectively, you know, it 

255
00:16:10,500 --> 00:16:13,100
effectively, just has kind of 
three columns about, you know, 

256
00:16:13,700 --> 00:16:16,300
this is how I'm at my best. 
This is how I like to 

257
00:16:16,300 --> 00:16:18,100
communicate and engage engage 
with people. 

258
00:16:18,100 --> 00:16:21,800
And, you know, these are a few 
important things about that. 

259
00:16:21,800 --> 00:16:24,600
You should know about me. 
Well, because the things have 

260
00:16:24,600 --> 00:16:28,200
you got on there. 
It's effectively, kind of a 

261
00:16:28,200 --> 00:16:30,900
summary. 
Like, for example, you know, I 

262
00:16:30,900 --> 00:16:33,800
let people know that, you know, 
if I had a difficult meeting, 

263
00:16:33,900 --> 00:16:35,800
you might find that. 
I'm just going to step out for 

264
00:16:35,800 --> 00:16:39,100
10 minutes and then come back 
and check to you after. 

265
00:16:39,400 --> 00:16:42,200
So, for example, and just just 
just to set that expectation 

266
00:16:42,200 --> 00:16:44,000
off. 
This is how I this is how I am 

267
00:16:44,000 --> 00:16:48,500
at my best and that then opens 
the conversation about with 

268
00:16:48,500 --> 00:16:52,100
with, with clients and other 
people about, okay? 

269
00:16:52,100 --> 00:16:54,900
This is how I held out their 
best, and then we can find and 

270
00:16:54,900 --> 00:16:58,100
work together on on, you know, 
helping each other to be at our 

271
00:16:58,100 --> 00:17:00,500
best. 
Pretty good idea. 

272
00:17:00,500 --> 00:17:02,700
Really good tip. 
Thank you. 

273
00:17:03,400 --> 00:17:06,500
Claire. 
What challenges are issues has 

274
00:17:06,500 --> 00:17:09,700
been an introvert raised for you
in your work. 

275
00:17:10,900 --> 00:17:16,800
The key one that that came to 
mind is, is around meetings and,

276
00:17:16,800 --> 00:17:21,099
and, and particularly, if you're
in a forum where you've got 

277
00:17:21,099 --> 00:17:26,599
particularly dominant people 
and, and, and it goes back to 

278
00:17:26,599 --> 00:17:30,500
the earlier point, that people 
automatically assume that 

279
00:17:30,500 --> 00:17:33,800
project managers are these. 
These dominant leading from the 

280
00:17:33,800 --> 00:17:41,000
front kind of people that the 
people who sit back Wait and 

281
00:17:41,000 --> 00:17:46,600
consider and are sometimes not 
heard or, you know, the, the 

282
00:17:46,600 --> 00:17:52,700
sort of wallflower in the room. 
And, and I've very much been 

283
00:17:52,700 --> 00:17:55,800
that person who's been sat in 
the room with something. 

284
00:17:56,500 --> 00:18:00,200
Well, something I've considered 
really important or you know, 

285
00:18:00,200 --> 00:18:06,700
really value add to say but I've
been too scared to say it and, 

286
00:18:07,200 --> 00:18:11,100
you know, it sort of probably 
goes back to a Classroom 

287
00:18:11,100 --> 00:18:13,900
environment, you know where, 
right? 

288
00:18:14,000 --> 00:18:16,700
Who knows the answer to this 
question and you scared to put 

289
00:18:16,700 --> 00:18:18,100
your hands up in case you're 
wrong. 

290
00:18:18,100 --> 00:18:21,600
And so, you know, I was very 
much sit in the back of a 

291
00:18:21,600 --> 00:18:24,300
meeting and not say anything, 
just in case I was wrong. 

292
00:18:24,600 --> 00:18:29,300
And, and, and the other bit is 
again in a meeting. 

293
00:18:29,700 --> 00:18:33,800
When you've got those dominant 
voice is being able to get a 

294
00:18:33,808 --> 00:18:40,200
word in edgeways because I'm not
a natural shouty person, so I'm 

295
00:18:40,200 --> 00:18:46,400
not Not you know a table Banger.
I'm not going to stand up and 

296
00:18:46,600 --> 00:18:51,500
make my point heard you know get
my point across but equally I'm 

297
00:18:51,500 --> 00:18:54,300
not going to sit in a meeting 
and put my hand up and say oh 

298
00:18:54,300 --> 00:18:56,400
excuse me do you mind if I talk 
now? 

299
00:18:57,100 --> 00:19:01,500
And so it's it's sort of getting
that balance and and also 

300
00:19:01,500 --> 00:19:04,300
getting that trust of the people
in the room. 

301
00:19:04,700 --> 00:19:08,300
That now, I'm here for a reason 
you've invited me to this 

302
00:19:08,300 --> 00:19:11,700
meeting for a reason. 
Because I've got something to 

303
00:19:11,708 --> 00:19:16,400
contribute and it's having that 
self-confidence too. 

304
00:19:16,400 --> 00:19:18,500
Well, they wouldn't have invited
me if they didn't think. 

305
00:19:18,500 --> 00:19:23,600
I had something to contribute. 
Have you found a way to make 

306
00:19:23,600 --> 00:19:28,500
yourself heard in meetings? 
I have two ways of dealing with 

307
00:19:28,500 --> 00:19:32,000
it. 
One is its of waiting for the 

308
00:19:32,000 --> 00:19:38,000
Gap in conversation and 
sometimes that Gap just doesn't 

309
00:19:38,000 --> 00:19:43,900
appear in which case you, you 
know, it's a case of Physically 

310
00:19:43,900 --> 00:19:48,800
leaning forward in the meeting. 
So, you know, if you sit, sit 

311
00:19:48,800 --> 00:19:52,400
back in your chair and you've 
got your sort of arms folded in 

312
00:19:52,400 --> 00:19:58,600
front of you, then you're 
automatically not as present and

313
00:19:58,600 --> 00:20:01,700
at the table as you could be. 
So it's very much a right 

314
00:20:01,900 --> 00:20:04,400
leaning forward. 
I'm going to get the attention 

315
00:20:04,400 --> 00:20:06,000
of the person, in fact, I'm 
doing it now. 

316
00:20:06,700 --> 00:20:09,700
You know, I'm going to get the 
attention of the the person who 

317
00:20:09,700 --> 00:20:11,700
I want to interrupt or who's 
speaking. 

318
00:20:12,600 --> 00:20:19,900
And the other the other approach
I've taken is finding a friendly

319
00:20:19,900 --> 00:20:23,200
person, within the meeting, or, 
you know, knowing who's coming 

320
00:20:23,200 --> 00:20:28,600
along to the meeting and who's a
sort of a collaborator. 

321
00:20:29,600 --> 00:20:31,900
So, and having that conversation
with them. 

322
00:20:31,900 --> 00:20:32,700
So, right. 
Okay. 

323
00:20:32,700 --> 00:20:35,000
You know, what's, what's the 
structure of the meeting? 

324
00:20:35,000 --> 00:20:38,100
What's the topic or? 
Well, I think I can contribute 

325
00:20:38,200 --> 00:20:41,700
here here and here. 
So if I haven't said anything, 

326
00:20:42,700 --> 00:20:46,100
Then, you know, can you sort of 
try and get me a sort of 

327
00:20:46,100 --> 00:20:50,400
opening? 
Do you prefer to kind of have 

328
00:20:50,400 --> 00:20:54,400
virtual meetings or to do work 
on know what's your preferred 

329
00:20:54,400 --> 00:21:00,500
way of communicating? 
Yes, I'm at my ideal is is 

330
00:21:00,500 --> 00:21:04,900
probably sort of 80% virtual 20%
face-to-face. 

331
00:21:06,400 --> 00:21:10,500
I always surprised myself when I
have the face to face meetings, 

332
00:21:10,800 --> 00:21:16,000
how much I enjoy them and how 
much I get out of them, you 

333
00:21:16,000 --> 00:21:20,700
know, the virtual environment. 
It's really good for, you know, 

334
00:21:20,700 --> 00:21:24,900
that sort of get your head down 
and start getting things done. 

335
00:21:26,300 --> 00:21:33,500
But the face-to-face I always 
find is quicker to get a 

336
00:21:33,508 --> 00:21:39,100
consensus and to get an outcome,
then in a virtual world just 

337
00:21:39,100 --> 00:21:41,700
because people feel more 
accountable when they're in the 

338
00:21:41,700 --> 00:21:46,300
room, You know, it's easier, 
it's easier in a virtual 

339
00:21:46,300 --> 00:21:48,500
environments, they are yet. 
It's all right, I'll do that 

340
00:21:48,500 --> 00:21:52,900
after the call and then 
accidentally on purpose, forget 

341
00:21:52,900 --> 00:21:57,000
about it. 
Defined it easier to contribute 

342
00:21:57,000 --> 00:21:59,800
to virtual meeting and to think 
about Zoom calls. 

343
00:22:00,100 --> 00:22:03,400
Yes, it is. 
I guess I use a couple of 

344
00:22:03,400 --> 00:22:06,800
techniques and depending on what
platform you use in, there's 

345
00:22:06,800 --> 00:22:10,700
obviously you know, the chat 
function, but that relies on 

346
00:22:10,700 --> 00:22:15,100
somebody actually reading it. 
You can put virtual hands up. 

347
00:22:15,200 --> 00:22:19,200
I use that quite a lot, but 
again, it relies on somebody 

348
00:22:19,200 --> 00:22:21,600
going. 
Okay, class got her hand up 

349
00:22:23,300 --> 00:22:29,100
otherwise, As rude as it sounds,
I do find it easier to 

350
00:22:29,100 --> 00:22:34,000
interrupt. 
And in, you know, in a virtual 

351
00:22:34,000 --> 00:22:40,400
environment and I'm not really 
sure why, probably, because 

352
00:22:41,200 --> 00:22:45,000
there's nobody physically 
turning in the meeting room to 

353
00:22:45,000 --> 00:22:49,100
stare at you. 
You know, you can sort of chip 

354
00:22:49,100 --> 00:22:54,600
in, you know, over a microphone 
or even if it's on video and 

355
00:22:54,600 --> 00:23:00,000
it's not quite as daunting. 
That's really what what kind of 

356
00:23:00,008 --> 00:23:04,500
issues has it has been an intra 
race for you and have you tried 

357
00:23:04,500 --> 00:23:08,500
to overcome them. 
So I think the biggest one for 

358
00:23:08,500 --> 00:23:12,500
me is sort of that social 
battery life that Alex spoke 

359
00:23:12,500 --> 00:23:17,300
about, and it's actually it's 
been weirdly nice and reassuring

360
00:23:17,300 --> 00:23:20,300
to hear somebody else speak 
about the exact same issue that 

361
00:23:20,300 --> 00:23:23,500
I have quite regularly. 
And sometimes I think you can 

362
00:23:23,500 --> 00:23:27,400
feel a bit, the almost mugged 
off in the sense that you use 

363
00:23:27,400 --> 00:23:32,000
all your social battery at work.
And then the day finishes and 

364
00:23:32,000 --> 00:23:34,500
your mates textures are, should 
we go to the pub to do this 

365
00:23:34,500 --> 00:23:36,600
that? 
And you're like actually no. 

366
00:23:36,800 --> 00:23:38,500
I can't think of anything worse 
right now. 

367
00:23:38,500 --> 00:23:44,600
I just need to sit and recharge 
and get myself sort of back to 

368
00:23:45,400 --> 00:23:48,800
back to absorb good state of 
energy right now because I'm 

369
00:23:49,000 --> 00:23:53,800
exhausted and it's a really 
strange flavor of exhaustion and

370
00:23:53,800 --> 00:23:56,700
tiredness that comes when your 
social battery runs out of 

371
00:23:56,700 --> 00:23:59,800
juice. 
It's This mental sort of 

372
00:24:00,300 --> 00:24:04,300
frazzled nurse in your brain and
a bit physical to. 

373
00:24:05,800 --> 00:24:11,100
So that one's huge for me. 
Have you ever faked? 

374
00:24:11,100 --> 00:24:13,700
Look being more? 
Extrovert, have you ever tried 

375
00:24:13,700 --> 00:24:18,000
to tried to hide your kind of 
natural preference? 

376
00:24:18,000 --> 00:24:21,500
Not to be the kind of center of 
attention, or not to be the loud

377
00:24:21,500 --> 00:24:24,800
one in the room. 
I think I saw my knee-jerk 

378
00:24:24,800 --> 00:24:27,000
response to that is basically 
yeah, every day. 

379
00:24:27,800 --> 00:24:33,200
And I don't, I don't view it as 
sort of hiding it necessarily, 

380
00:24:33,300 --> 00:24:36,200
but sometimes you have to put a 
mask on to get the job done. 

381
00:24:38,100 --> 00:24:41,200
Alec thing and Claire. 
Have you ever tried to fake 

382
00:24:41,700 --> 00:24:44,500
being an extrovert? 
Is that something you feel that 

383
00:24:44,500 --> 00:24:48,300
you've needed to do? 
I would kind of, you know, maybe

384
00:24:49,100 --> 00:24:52,900
step away from the word faked, 
right? 

385
00:24:52,900 --> 00:24:57,700
Because the reason why I say, I 
say that is being extrovert, is 

386
00:24:57,700 --> 00:25:04,400
not a fixed state, right? 
So extroverts, like or introvert

387
00:25:04,400 --> 00:25:06,700
is not being is not a fixed 
date. 

388
00:25:06,800 --> 00:25:11,400
Introverts And be assertive, 
instrument, introverts can be 

389
00:25:12,000 --> 00:25:16,500
the life of a party or whatever 
other, you know, label, you 

390
00:25:16,500 --> 00:25:22,800
would like, to put, we can do 
it, it just maybe requires fast 

391
00:25:22,800 --> 00:25:26,100
to, you know, get there in a 
different way than extroverts 

392
00:25:26,100 --> 00:25:30,600
word. 
So for me, it's not for me, it's

393
00:25:30,600 --> 00:25:36,400
not about faking it for me, it's
just mindfully putting myself 

394
00:25:36,400 --> 00:25:42,400
into position of amplifying. 
Those skills that are more 

395
00:25:42,400 --> 00:25:46,000
natural to extroverts at times 
when it's required to do so. 

396
00:25:48,100 --> 00:25:51,000
Thank you, Claire. 
How about you did you push 

397
00:25:51,000 --> 00:25:55,500
yourself to kind of copy? 
How others are in a meeting or 

398
00:25:55,600 --> 00:25:59,100
to try and live up to the 
expectations, that others might 

399
00:25:59,100 --> 00:26:01,600
have of how you need to be in. 
A project team. 

400
00:26:02,300 --> 00:26:07,300
I guess the short answer is is 
yes because some sometimes you 

401
00:26:07,300 --> 00:26:10,900
just you know, you have to and I
think you know, sort of very 

402
00:26:10,900 --> 00:26:17,200
much echoing Alex is point. 
I can be extroverted if I want 

403
00:26:17,200 --> 00:26:21,200
to be And, but it takes an awful
lot of energy. 

404
00:26:21,700 --> 00:26:27,200
So, you know, my natural state 
is to, you know, it's a party to

405
00:26:27,200 --> 00:26:30,000
sort of find somebody. 
I know when just stand and chat 

406
00:26:30,000 --> 00:26:34,600
to them quietly in the corner, 
and that doesn't mean that I 

407
00:26:34,600 --> 00:26:38,500
can't get up and stage and 
present to, you know, 300 

408
00:26:38,500 --> 00:26:46,400
people, because I can, but I 
just, I need to Steel myself to 

409
00:26:46,600 --> 00:26:50,000
to get there almost. 
You know, sort of power poses in

410
00:26:50,000 --> 00:26:54,100
the bathroom beforehand. 
And then I just need to go and 

411
00:26:54,100 --> 00:26:57,700
sit in a dark and dream for a 
little bit afterwards, just to, 

412
00:26:58,000 --> 00:27:02,000
to do that recharged. 
Yeah, it's just, it's not my 

413
00:27:02,000 --> 00:27:06,400
natural state. 
What needs to change about the 

414
00:27:06,400 --> 00:27:09,600
project profession? 
And the way project teams worked

415
00:27:09,600 --> 00:27:19,200
in order to allow introverts to 
thrive because Our preference is

416
00:27:19,800 --> 00:27:22,500
to engage people in smaller 
groups or 121. 

417
00:27:23,300 --> 00:27:26,700
That creates a really strong 
foundations for building. 

418
00:27:26,700 --> 00:27:32,700
Trust with stakeholders. 
Because trust is built between 

419
00:27:32,700 --> 00:27:36,800
individuals. 
I think we are very good at that

420
00:27:36,800 --> 00:27:40,700
naturally of kind of creating 
that that relationship, that 

421
00:27:40,700 --> 00:27:44,800
more intimate relationship with 
stakeholders with clients 

422
00:27:44,800 --> 00:27:50,800
customers and so on. 
But I also think that if you're 

423
00:27:50,800 --> 00:27:55,400
always that person who leads 
from the front, you might not 

424
00:27:55,500 --> 00:27:57,700
always be aware of what happens 
behind you. 

425
00:27:58,900 --> 00:28:04,400
And you know, if you're the kind
of the person that you know, 

426
00:28:04,600 --> 00:28:08,700
doesn't need to leave from the 
foot and you, you maybe have to 

427
00:28:08,700 --> 00:28:11,900
be kind of observation skills to
pick up certain things. 

428
00:28:11,900 --> 00:28:15,800
That others may not. 
So, you know, I think, you know,

429
00:28:16,400 --> 00:28:20,800
we observe and see things 
understand and kind of digest 

430
00:28:20,800 --> 00:28:23,300
Dynamics, understand the 
Dynamics, and then can kind of 

431
00:28:24,100 --> 00:28:28,400
adapt ourselves teams and others
too. 

432
00:28:28,600 --> 00:28:31,000
You know, to take advantage of 
those Dynamics. 

433
00:28:32,600 --> 00:28:35,900
What needs to change to allow 
you to capitalize on your 

434
00:28:35,900 --> 00:28:40,400
strengths at work? 
What advice or thoughts, would 

435
00:28:40,400 --> 00:28:43,500
you give to other project? 
Leaders of project managers 

436
00:28:44,200 --> 00:28:48,400
about having introverts on their
teams and giving them what they 

437
00:28:48,400 --> 00:28:50,800
need to do? 
The best job they can. 

438
00:28:52,000 --> 00:28:56,900
Two things may be number one, 
you know, even though you know, 

439
00:28:57,400 --> 00:29:00,600
extrovert versus introvert is 
not part necessarily of the 

440
00:29:00,900 --> 00:29:03,800
being inclusive organizations in
discussion, right, being 

441
00:29:03,800 --> 00:29:08,200
inclusive organization, you 
know, doesn't does not 

442
00:29:08,200 --> 00:29:11,600
necessarily limit you to being 
inclusive, two different genders

443
00:29:11,600 --> 00:29:15,900
or neurodiverse people, or 
whatever else it is. 

444
00:29:15,900 --> 00:29:20,600
Simply means that you're 
creating environments where no 

445
00:29:20,600 --> 00:29:22,800
matter What kind of person you 
are? 

446
00:29:22,800 --> 00:29:26,500
You can be at your best. 
So, you know, continuing to 

447
00:29:26,500 --> 00:29:30,100
invest into that and I'm defying
that, you know, will definitely 

448
00:29:30,100 --> 00:29:32,600
help everyone including and 
introverts. 

449
00:29:33,600 --> 00:29:39,100
The other thing, I'll probably 
say is that for me, you know, 

450
00:29:39,600 --> 00:29:44,900
courage, which I think, you 
know, has been a theme, a few 

451
00:29:44,900 --> 00:29:47,100
people, you know, all of us 
brought that out that it 

452
00:29:47,100 --> 00:29:49,000
requires courage to do certain 
things. 

453
00:29:49,800 --> 00:29:53,500
And I think courage often is 
mistaken as something that comes

454
00:29:53,500 --> 00:29:58,100
from within someone. 
For me personally, there are 

455
00:29:58,100 --> 00:30:03,700
very few people, many many less 
than we actually think they're 

456
00:30:04,400 --> 00:30:08,000
that are naturally courageous 
and can just bring the whole, 

457
00:30:08,000 --> 00:30:11,700
their whole selves, you know, 
into the workplace, no matter 

458
00:30:11,700 --> 00:30:15,100
what the environment. 
I think, for the majority of us,

459
00:30:15,600 --> 00:30:21,900
me included, actually. 
Courage comes from having a 

460
00:30:21,900 --> 00:30:25,600
community and a safe space. 
And the support of others. 

461
00:30:26,800 --> 00:30:30,500
So others give us permission to 
be our whole selves and 

462
00:30:30,500 --> 00:30:34,300
therefore, we are able to be 
ourselves and I think that's 

463
00:30:34,300 --> 00:30:37,100
that's true for the majority of 
people whether that's that 

464
00:30:37,100 --> 00:30:40,900
support comes from. 
We don't see it because it comes

465
00:30:40,900 --> 00:30:43,600
from family, or from friends, or
whether we see it because it 

466
00:30:43,600 --> 00:30:46,300
comes from the work place. 
Either set. 

467
00:30:46,300 --> 00:30:50,600
Either way, we create this safe 
spaces for people to, you know, 

468
00:30:50,600 --> 00:30:54,600
make mistakes, learn experiment.
So they learn about have the 

469
00:30:54,600 --> 00:30:59,600
opportunity to learn about how 
they can be at their best and 

470
00:30:59,600 --> 00:31:03,500
that's incredibly important I 
think Claire. 

471
00:31:03,500 --> 00:31:07,300
What, what, what strengths do 
you feel introvert spring to 

472
00:31:07,300 --> 00:31:12,000
team and how can there be better
supported? 

473
00:31:12,800 --> 00:31:17,300
I guess it's that that that 
diversity. 

474
00:31:17,700 --> 00:31:21,900
So in in terms of, you know, if 
you've got extroverts on the 

475
00:31:21,900 --> 00:31:27,300
team or you've got no male 
females, it it's having that, 

476
00:31:27,300 --> 00:31:32,100
that balance, and that diversity
of thought, diversity of view. 

477
00:31:32,700 --> 00:31:37,300
I guess the problem is sometimes
get is that the introverts don't

478
00:31:37,300 --> 00:31:41,100
manage to get their points 
across and therefore, you don't 

479
00:31:41,100 --> 00:31:44,300
end up with that diversity of 
thought because the, the 

480
00:31:44,300 --> 00:31:47,800
introvert isn't isn't putting 
that point across. 

481
00:31:48,600 --> 00:31:52,000
Should it be that the person 
who's running that meeting be, 

482
00:31:52,200 --> 00:31:56,000
you know, knowing of that and 
should therefore invite people, 

483
00:31:56,000 --> 00:31:59,200
they know, to be kind of quieter
than others to contribute? 

484
00:31:59,200 --> 00:32:01,400
Would that help? 
I think, I think it's 

485
00:32:01,400 --> 00:32:05,000
everybody's responsibility. 
Leti, actually, I think I think 

486
00:32:05,000 --> 00:32:11,200
you know, we should all be I 
guess be able to read the room 

487
00:32:11,200 --> 00:32:16,900
and to understand what other 
people are doing, what their 

488
00:32:16,900 --> 00:32:19,000
preferences are. 
You know what? 

489
00:32:19,000 --> 00:32:23,500
They've got to contribute and 
and, you know, if you've got 

490
00:32:23,500 --> 00:32:28,900
people in a meeting or in a 
workshop, they're there for a 

491
00:32:28,900 --> 00:32:31,800
reason. 
And if they're not there for a 

492
00:32:31,800 --> 00:32:34,100
reason, then they shouldn't 
They're at all because we've all

493
00:32:34,100 --> 00:32:40,400
got better things to be doing 
and but it's I think it's a pain

494
00:32:40,400 --> 00:32:44,200
everybody to make sure that 
everybody else is contributing. 

495
00:32:45,700 --> 00:32:51,000
And you know, it's it's upon me 
as an introvert to know when I'm

496
00:32:51,000 --> 00:32:58,400
being introverted and But 
equally, I don't necessarily 

497
00:32:58,500 --> 00:33:02,200
want somebody to go. 
So Claire, what do you have to 

498
00:33:02,200 --> 00:33:06,300
say on the matter? 
Because then it's you know, it's

499
00:33:06,300 --> 00:33:10,300
everybody had turning to stare 
at me which I will just go home.

500
00:33:10,700 --> 00:33:15,600
Nothing thanks. 
So it's allowing allowing the 

501
00:33:15,600 --> 00:33:21,600
introvert that the time to think
any advice you would give to 

502
00:33:22,300 --> 00:33:25,200
sort of project managers of 
project leaders about how to 

503
00:33:25,200 --> 00:33:29,200
make introverts feel, I guess 
we'll comfortable. 

504
00:33:30,200 --> 00:33:36,100
I like preparing, I like to know
in advance, you know what's 

505
00:33:36,100 --> 00:33:38,500
going to happen, what the topics
are. 

506
00:33:39,000 --> 00:33:43,400
And, you know, the sort of 
structure of the day of the 

507
00:33:43,400 --> 00:33:49,200
meeting, I love an agenda. 
So, if I have an agenda and I 

508
00:33:49,200 --> 00:33:53,100
love to know, you know, for for 
this podcast, you sent out the 

509
00:33:53,100 --> 00:33:57,000
questions in advance, that was 
great, because it meant that I 

510
00:33:57,300 --> 00:34:02,700
had the time to prepare doesn't 
necessarily mean that I'm 

511
00:34:02,700 --> 00:34:06,200
getting my point across but it 
made me feel better coming into 

512
00:34:06,200 --> 00:34:14,500
this and having that thinking 
time and I think it's in that 

513
00:34:14,500 --> 00:34:23,300
sort of meeting public open 
environment its It's not so it's

514
00:34:23,300 --> 00:34:28,600
for other people to consider the
introverts and and consider. 

515
00:34:28,600 --> 00:34:31,900
Well, I'm not necessarily going 
to get a response straight away 

516
00:34:32,400 --> 00:34:35,900
so I'll let them mull it over 
and then when they're ready, you

517
00:34:35,900 --> 00:34:39,100
know, even somebody saying oh 
you know, Claire can you have a 

518
00:34:39,100 --> 00:34:41,300
think about this? 
I'll come back to you later. 

519
00:34:42,100 --> 00:34:45,800
That gives me that thinking 
time, but it also allows 

520
00:34:45,800 --> 00:34:50,600
everybody else to know that I am
thinking about it. 

521
00:34:50,800 --> 00:34:53,400
And I'm not just sitting here 
quietly. 

522
00:34:55,000 --> 00:34:58,400
Natalie, what how can project 
teams better? 

523
00:34:58,400 --> 00:35:00,700
Capitalize on the strengths of 
introverts? 

524
00:35:01,300 --> 00:35:06,200
Bring one of the biggest things 
that leaders and project 

525
00:35:06,200 --> 00:35:10,200
managers can do to help. 
Introverts is it's going to 

526
00:35:10,200 --> 00:35:12,900
involve a little bit more time 
and that that's what makes us 

527
00:35:12,900 --> 00:35:15,100
really difficult because we're 
all strapped for time. 

528
00:35:15,500 --> 00:35:18,500
But what I mean by that it's 
taking the time to really get to

529
00:35:18,500 --> 00:35:22,800
know how your team works. 
And initially that might be 

530
00:35:22,800 --> 00:35:26,800
having to have a few 12 ones 
with So I'll start with that. 

531
00:35:26,800 --> 00:35:30,300
Default of well, let's get to 
know new members of my team. 

532
00:35:30,300 --> 00:35:32,900
Let's do a one-to-one instead of
in a group setting because let's

533
00:35:32,900 --> 00:35:35,200
let us assume that they're most 
comfortable, the one to one and 

534
00:35:35,200 --> 00:35:37,400
then if when you talk to them 
you understand the ways of 

535
00:35:37,400 --> 00:35:40,000
working actually. 
They're happy and a bigger group

536
00:35:40,000 --> 00:35:43,400
setting etcetera than great. 
You can work a bit more 

537
00:35:43,400 --> 00:35:48,600
efficiently in that way. 
And also to so particularly 

538
00:35:48,600 --> 00:35:50,400
when. 
So again, in preparation for 

539
00:35:50,400 --> 00:35:53,500
this is really reflecting on to 
how I was when I first started 

540
00:35:53,500 --> 00:35:56,100
my career. 
And actually, if somebody asked 

541
00:35:56,100 --> 00:36:00,300
me to start what's your 
preferred ways of working that 

542
00:36:00,300 --> 00:36:02,400
or how would you describe the 
ways of working? 

543
00:36:03,200 --> 00:36:06,400
I don't know that I really 
understood that but the start of

544
00:36:06,400 --> 00:36:09,800
my career didn't really know how
I like working what my 

545
00:36:09,800 --> 00:36:12,200
preference was. 
I knew how I liked working in a 

546
00:36:12,207 --> 00:36:16,900
lab setting but that's very 
different to Salting and project

547
00:36:16,900 --> 00:36:19,400
management. 
So I think some of it as well as

548
00:36:19,400 --> 00:36:24,900
leaders and PM's just really 
taking the time to be intuitive 

549
00:36:25,200 --> 00:36:29,900
and help someone on that journey
and sort of observe what they 

550
00:36:29,900 --> 00:36:35,000
think somebody's preferences and
sort of strengths are and then 

551
00:36:35,000 --> 00:36:37,500
having that conversation, 
especially if the individuals 

552
00:36:37,500 --> 00:36:39,400
really early in their career, I 
think that could be really 

553
00:36:39,400 --> 00:36:42,800
helpful. 
I'm being open to the idea that 

554
00:36:42,800 --> 00:36:45,500
actually that you need to muddle
through that together in terms 

555
00:36:45,500 --> 00:36:48,900
of establishing somebody's 
preferred ways of working and 

556
00:36:48,900 --> 00:36:52,600
how they Thrive. 
And then what comes hand in hand

557
00:36:52,600 --> 00:36:56,000
with that is thinking about sort
of constantly of considering the

558
00:36:56,000 --> 00:36:58,900
format of how you're running 
your project. 

559
00:36:58,900 --> 00:37:04,700
So particularly and Consulting 
your project team can change and

560
00:37:04,700 --> 00:37:08,400
grow quite a lot as you have 
members come and go more 

561
00:37:08,400 --> 00:37:10,600
Consultants drawing. 
Be that from your own company. 

562
00:37:10,700 --> 00:37:14,100
P'nay other companies Etc. 
And that means you're always 

563
00:37:14,100 --> 00:37:18,800
getting a different balance of 
you know how people best work, 

564
00:37:18,800 --> 00:37:22,600
what they prefer etcetera. 
So even just being open and 

565
00:37:22,600 --> 00:37:24,600
checking in with. 
People wrecking saying is this 

566
00:37:24,600 --> 00:37:27,700
working for us now? 
Do we think that this format of 

567
00:37:27,700 --> 00:37:30,100
meeting is getting the best out 
of everyone? 

568
00:37:30,500 --> 00:37:33,600
Is this what everybody prefers 
or actually shall should we 

569
00:37:33,600 --> 00:37:36,200
change this? 
What suggestions do people have?

570
00:37:37,000 --> 00:37:40,600
And being open to refreshing and
updating so that ultimately, 

571
00:37:40,600 --> 00:37:42,900
you're getting the best out of 
each and every person who's part

572
00:37:42,900 --> 00:37:47,200
of the team. 
I hopelessness of world will 

573
00:37:47,200 --> 00:37:51,500
gather kind of Confidence from 
what you've all contributed and 

574
00:37:51,500 --> 00:37:53,200
the advice that you've given it 
spin up. 

575
00:37:53,200 --> 00:37:57,500
See pleasure to have bring you 
all together and to to learn 

576
00:37:57,600 --> 00:37:59,300
what works and what and what 
doesn't. 

577
00:37:59,300 --> 00:38:02,100
So it just leaves me to say. 
Thank you very much for your 

578
00:38:02,100 --> 00:38:04,300
time. 
Thank you. 

579
00:38:05,100 --> 00:38:06,600
Thanks for having us. 
Thank you. 

580
00:38:12,400 --> 00:38:15,600
Thanks again to Alex constant. 
I'm Claire Hornsby and Lassie 

581
00:38:15,600 --> 00:38:18,400
Tolbert for joining us and to 
you for listening to this 

582
00:38:18,400 --> 00:38:21,900
episode of the APM podcast 
you'll find out more about being

583
00:38:21,900 --> 00:38:23,700
an introvert in the project 
profession. 

584
00:38:23,700 --> 00:38:27,000
In apm's Project, journals 
spring 2023 issue. 

585
00:38:28,200 --> 00:38:30,500
Don't forget to look out for 
more episodes or to rate and 

586
00:38:30,500 --> 00:38:32,400
review us wherever you get your 
podcasts. 

587
00:38:32,900 --> 00:38:35,500
We welcome you to get in touch 
with your comments feedback and 

588
00:38:35,500 --> 00:38:39,600
suggestions by e-mailing us at a
p.m. podcast at think. 

589
00:38:39,600 --> 00:38:43,600
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590
00:38:43,600 --> 00:38:46,700
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591
00:38:47,500 --> 00:38:51,200
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