1
00:00:00,040 --> 00:00:03,080
I don't think anybody is happy 
with the the, the way prices are

2
00:00:03,080 --> 00:00:04,880
at the moment. 
I was almost embarrassed to 

3
00:00:04,880 --> 00:00:07,640
charge what we were charging. 
That's what we're paying for it.

4
00:00:07,640 --> 00:00:11,040
We've got the A, this is what we
need to charge for it so people 

5
00:00:11,040 --> 00:00:13,960
understand it is what it is and 
there's not much we can do about

6
00:00:13,960 --> 00:00:17,240
it really. 
It's double what we were paying 

7
00:00:17,880 --> 00:00:20,360
last year. 
Hello and welcome back to 

8
00:00:20,360 --> 00:00:23,560
Curious Equestrian. 
I'm your host, Anna Louise, and 

9
00:00:23,560 --> 00:00:27,120
if you enjoy listening and 
watching this podcast, please 

10
00:00:27,120 --> 00:00:30,800
click the subscribe button. 
Hit that like button and leave 

11
00:00:30,800 --> 00:00:34,920
us a comment or a review to help
us keep bringing you brilliant 

12
00:00:34,920 --> 00:00:39,680
guests and to find the questions
like you or I to keep growing 

13
00:00:39,680 --> 00:00:42,160
our channel. 
In today's episode we're going 

14
00:00:42,160 --> 00:00:45,520
to be talking all about the UK's
hay crisis shortage. 

15
00:00:45,760 --> 00:00:49,360
I don't know about you but I'm 
really feeling the desperation 

16
00:00:49,360 --> 00:00:53,040
as I know many equestrians are 
across the country now in spring

17
00:00:53,040 --> 00:00:57,600
2026 to try and find enough hay 
to keep our horses fed. 

18
00:00:57,800 --> 00:01:00,880
My local hay supplier has 
completely run out of stock and 

19
00:01:00,880 --> 00:01:03,880
we're having to look further 
afield, a task that has actually

20
00:01:03,880 --> 00:01:07,760
taken me late into the night and
the early hours of the morning 

21
00:01:07,800 --> 00:01:10,320
worrying to see if we can find 
enough hay. 

22
00:01:10,560 --> 00:01:14,520
And local suppliers that I've 
experienced have completely run 

23
00:01:14,520 --> 00:01:17,920
out of hailage and any that they
have left, they're rationing to 

24
00:01:17,920 --> 00:01:23,040
just a few bales per equestrian,
which has been very worrying for

25
00:01:23,040 --> 00:01:25,440
many. 
So let's talk to a hay supplier,

26
00:01:25,440 --> 00:01:29,120
shall we, and find out how 
they're navigating the UK's hay 

27
00:01:29,120 --> 00:01:33,800
shortage crisis and how they're 
changing their business to cope.

28
00:01:34,160 --> 00:01:37,360
Today we're going to be chatting
to Nick from Newmarket, the 

29
00:01:37,360 --> 00:01:43,120
owner of NP Nun, who supplies 
hay and bedding and feed to stud

30
00:01:43,120 --> 00:01:47,680
farms, racing yards and livery 
yards across the country and to 

31
00:01:47,680 --> 00:01:50,480
the biggest racing yards in the 
world. 

32
00:01:50,680 --> 00:01:53,240
Stay tuned because we're also 
going to be hearing how Nick's 

33
00:01:53,280 --> 00:01:57,320
exports have been affected by 
the war in the Middle East. 

34
00:01:58,800 --> 00:02:01,360
Nick, welcome to Curious 
Equestrian. 

35
00:02:01,840 --> 00:02:04,000
Thank you. 
Yeah, but thanks for asking me. 

36
00:02:04,960 --> 00:02:06,600
Well, we're really thrilled to 
have you on. 

37
00:02:06,600 --> 00:02:09,120
Nick. 
Can you just share with us what 

38
00:02:09,120 --> 00:02:13,440
business was like for you before
this hay shortage crisis and 

39
00:02:13,440 --> 00:02:15,720
what you've had to do 
differently to cope? 

40
00:02:16,800 --> 00:02:22,080
Well, I mean, it sort of started
last last June, July time really

41
00:02:22,080 --> 00:02:25,760
when we, when we, you know, went
into the, to the, the hay crops 

42
00:02:25,760 --> 00:02:28,440
well before then because it was,
it was so dry in the spring. 

43
00:02:28,440 --> 00:02:32,280
That was, that was the big, the,
the, the big problem the, the, 

44
00:02:32,400 --> 00:02:36,200
the, the grass didn't grow. 
So we were, I think probably 

45
00:02:36,200 --> 00:02:39,360
last year we were 50% down on 
where we were the year before 

46
00:02:39,560 --> 00:02:41,960
and the year before wasn't a 
great year either. 

47
00:02:42,440 --> 00:02:48,440
I think it's kind of we are 
having these drier springs and 

48
00:02:48,440 --> 00:02:52,880
colder as well. 
So even now with we've had lots 

49
00:02:52,880 --> 00:02:57,120
of rain during the winter, but 
we have now come into a 

50
00:02:59,640 --> 00:03:02,560
reasonably warm in the day, but 
very cold at nights and nothing 

51
00:03:02,560 --> 00:03:04,480
seems to grow. 
So let's just hope we don't get 

52
00:03:04,480 --> 00:03:07,840
in the same position as we were 
last year. 

53
00:03:07,840 --> 00:03:10,960
But we we've we've coke, we've 
been pretty good actually 

54
00:03:10,960 --> 00:03:14,400
because we've, we've been 
importing hay from France, we've

55
00:03:14,400 --> 00:03:20,000
had stuff in from Belgium and 
obviously Scotland is always 

56
00:03:20,000 --> 00:03:22,440
wet. 
Ireland is always wet and they 

57
00:03:22,440 --> 00:03:24,120
had quite good summers last 
year. 

58
00:03:24,120 --> 00:03:26,600
So they managed to make lots of 
hay. 

59
00:03:26,640 --> 00:03:29,720
So we've been bringing it in 
from from there as well. 

60
00:03:29,720 --> 00:03:33,320
So we've been OK. 
Unfortunately the prices have 

61
00:03:34,280 --> 00:03:38,320
have gone N which there is 
nothing we can do about that. 

62
00:03:38,320 --> 00:03:41,360
But you know we've kept 
everybody ticking over and we've

63
00:03:41,360 --> 00:03:44,920
got still got shed fulls of hay 
and we'll be fine right through 

64
00:03:44,920 --> 00:03:51,360
to new crop in hopefully June. 
So to answer your question, yeah

65
00:03:51,360 --> 00:03:54,320
we've we've been OK. 
But yeah, I guess some guys up 

66
00:03:54,320 --> 00:03:56,640
and down the country have been 
struggling and we've been 

67
00:03:56,640 --> 00:04:01,360
selling more hay with, you know,
we historically we, we just 

68
00:04:01,360 --> 00:04:07,560
service kind of Suffolk and 
Cambridgeshire and into Norfolk.

69
00:04:08,000 --> 00:04:10,320
But yes, they were into 
Derbyshire. 

70
00:04:10,320 --> 00:04:14,280
Yeah, we're going a lot further 
afield and servicing a lot more 

71
00:04:14,280 --> 00:04:17,440
customers. 
And what does that mean for you 

72
00:04:17,440 --> 00:04:20,360
having to import hay from France
and Belgium? 

73
00:04:21,480 --> 00:04:23,680
It's what's it mean? 
It means it's. 

74
00:04:23,880 --> 00:04:26,040
It's not, it's not 
straightforward. 

75
00:04:26,320 --> 00:04:28,000
It's not a straightforward 
operation. 

76
00:04:28,400 --> 00:04:33,600
We we had lorries going to 
Germany on where are we today, 

77
00:04:33,600 --> 00:04:38,880
Friday, on Tuesday, and trying 
to get through customs and 

78
00:04:38,880 --> 00:04:41,240
trying to get the correct 
paperwork is not 

79
00:04:41,240 --> 00:04:43,320
straightforward. 
In fact, the lorry that went on 

80
00:04:43,320 --> 00:04:48,240
Tuesday was held up for 28 hours
and he had all the correct 

81
00:04:48,240 --> 00:04:50,920
paperwork. 
It was just, it was just, yeah, 

82
00:04:51,320 --> 00:04:53,400
a bit of a nightmare. 
And that is, that's not just us.

83
00:04:53,400 --> 00:04:58,160
That is just, you know, if you 
get through in one go, you're 

84
00:04:58,200 --> 00:05:01,120
you're, you're lucky. 
But then sometimes you can just 

85
00:05:02,000 --> 00:05:08,360
be held up for for hours. 
And how did you shape shift into

86
00:05:08,360 --> 00:05:10,040
this? 
Because surely that's a hell of 

87
00:05:10,040 --> 00:05:13,480
a lot to learn and to prepare 
your drivers for to suddenly be 

88
00:05:13,480 --> 00:05:16,600
importing from places like 
France and France and Belgium. 

89
00:05:17,200 --> 00:05:18,240
Yeah. 
No, it is, It is. 

90
00:05:18,240 --> 00:05:21,360
But we've got, we've got guys 
that that that help us with 

91
00:05:21,360 --> 00:05:24,880
that. 
We've got a guy that buys hay 

92
00:05:24,880 --> 00:05:29,160
for me and looks at hay and he 
he, he's got a fleet of trucks 

93
00:05:29,160 --> 00:05:31,800
and and he, he does most of that
side of it. 

94
00:05:31,840 --> 00:05:33,440
You know, we still, we still 
have to obviously do the 

95
00:05:33,440 --> 00:05:36,880
paperwork and fill everything in
and, and make sure we've got 

96
00:05:36,880 --> 00:05:39,360
that side of it right. 
But he, he, he deals with the 

97
00:05:39,360 --> 00:05:41,680
rest of it. 
So that's, that's, that's all 

98
00:05:41,680 --> 00:05:46,560
worked quite well really. 
And we always most of sorry, no,

99
00:05:46,680 --> 00:05:48,840
go on you say, yeah, most of the
hay that we buy. 

100
00:05:48,840 --> 00:05:54,520
And we we kind of asked for 
pictures for samples and 

101
00:05:54,520 --> 00:05:57,720
analysis reports as well. 
So we can we can sort of check 

102
00:05:57,720 --> 00:05:59,840
it, check it that way. 
I was. 

103
00:06:00,000 --> 00:06:03,160
Going to ask you how is the hay 
different in in France and 

104
00:06:03,160 --> 00:06:06,280
Belgium to that of what what 
would be grown in in England? 

105
00:06:06,480 --> 00:06:08,240
Yeah, it's it's slightly 
different. 

106
00:06:08,240 --> 00:06:11,720
The stuff in France is we've 
been having is crow hay, which 

107
00:06:11,720 --> 00:06:13,960
is it comes with a crow region 
in France. 

108
00:06:14,800 --> 00:06:19,800
Over here it's probably 
equivalent to like a, a nice 

109
00:06:19,800 --> 00:06:24,080
quality Meadow hay. 
But yes, yes, some of the stuff 

110
00:06:24,080 --> 00:06:27,600
is slightly different, but it's 
all again, it's all, it's all 

111
00:06:27,840 --> 00:06:31,920
nice quality. 
You know, we generally Meadow 

112
00:06:31,920 --> 00:06:36,800
grass we have, but most of the 
hay we sell is into stud farms, 

113
00:06:36,800 --> 00:06:40,200
racing yards. 
So it's it's a bit higher level 

114
00:06:40,200 --> 00:06:44,160
sea haze, Timothy, rye grass and
that kind of stuff. 

115
00:06:45,680 --> 00:06:49,400
And what, how did you feel 
having to suddenly get your head

116
00:06:49,400 --> 00:06:52,440
around importing and, and 
sending drivers and like you 

117
00:06:52,440 --> 00:06:56,560
say, delays at the borders and, 
and was that a lot of stress for

118
00:06:56,560 --> 00:07:00,160
you to work it all out how it 
would work compared to, you 

119
00:07:00,160 --> 00:07:02,120
know, your usual year of 
business? 

120
00:07:02,920 --> 00:07:08,720
Yes, we we like a challenge. 
So anything that we, that 

121
00:07:11,600 --> 00:07:13,000
anything that's a bit of a 
challenge. 

122
00:07:13,000 --> 00:07:14,360
Yeah. 
We're, we're, we're up for it. 

123
00:07:14,360 --> 00:07:17,720
And the, you know, the, it was 
either that or we don't have 

124
00:07:17,720 --> 00:07:20,960
any. 
So yeah, we, we, we, we look at,

125
00:07:21,120 --> 00:07:23,640
look at all sorts and sometimes 
it works and sometimes it 

126
00:07:23,640 --> 00:07:26,200
doesn't. 
But, you know, thank goodness 

127
00:07:26,200 --> 00:07:28,640
it's this, this it's it's worked
out, Yeah. 

128
00:07:29,600 --> 00:07:32,800
It's been the same for 
equestrians having to stay up, 

129
00:07:32,880 --> 00:07:35,760
you know, I know from personal 
experience late into the night 

130
00:07:35,760 --> 00:07:38,960
trying to find places that are 
still selling hay, that are 

131
00:07:38,960 --> 00:07:43,040
still taking on new clients and 
customers that aren't closed to 

132
00:07:43,080 --> 00:07:46,160
to new people. 
It's been such a worrying and 

133
00:07:46,160 --> 00:07:48,200
stressful time. 
And I can imagine for you, 

134
00:07:48,200 --> 00:07:51,440
you've had a huge undertaking to
try and keep up with that demand

135
00:07:51,440 --> 00:07:54,680
and to keep up with the calls of
sort of desperate equestrians on

136
00:07:54,680 --> 00:07:57,160
the end of the line. 
Yeah, exactly. 

137
00:07:57,160 --> 00:07:59,360
Yeah. 
I mean, you know, most, most 

138
00:07:59,360 --> 00:08:01,360
folks that own horses, they 
they're, they're, they're pets, 

139
00:08:01,360 --> 00:08:02,960
aren't they? 
And they, they, they, they love 

140
00:08:02,960 --> 00:08:05,080
them. 
And then what I've noticed they,

141
00:08:05,080 --> 00:08:06,480
they, they'd rather look after 
the horse. 

142
00:08:06,480 --> 00:08:08,280
They'd feed the horse before 
they feed themselves. 

143
00:08:09,040 --> 00:08:13,160
So, yeah, no, we have to, you 
know, keep everybody ticking 

144
00:08:13,160 --> 00:08:15,840
over and it's it's all about 
quality. 

145
00:08:15,840 --> 00:08:19,440
You know, if you've got a good 
quality gear, you know, you'll 

146
00:08:19,480 --> 00:08:25,080
always sell it, you know, even 
if it is a bit punchier price 

147
00:08:25,080 --> 00:08:28,760
than the normal. 
So yeah, we've been lucky that 

148
00:08:29,320 --> 00:08:31,600
everything that we've had so far
has been really good. 

149
00:08:32,280 --> 00:08:34,080
And. 
Yeah. 

150
00:08:34,880 --> 00:08:37,200
Have you noticed, Nick? 
Have you been selling more or 

151
00:08:37,200 --> 00:08:40,600
less hay in this crisis? 
Have you found more more clients

152
00:08:40,600 --> 00:08:43,600
coming to you? 
Yeah, definitely more whether 

153
00:08:43,600 --> 00:08:46,920
they will be with us next year 
will be a different thing 

154
00:08:46,920 --> 00:08:50,800
because I mean, obviously 
through no fault of their, you 

155
00:08:50,800 --> 00:08:54,840
know, from no fault of their 
supplies previously they've 

156
00:08:54,840 --> 00:09:02,600
struggled and you know, they've 
been short on supply and maybe 

157
00:09:02,600 --> 00:09:04,480
haven't been able to source it 
from anywhere else. 

158
00:09:04,480 --> 00:09:06,800
So they're not saying they've 
let them down, but they haven't 

159
00:09:06,800 --> 00:09:11,080
been able to supply. 
So yeah, we have, we have gained

160
00:09:11,080 --> 00:09:13,680
lots of customers this year, but
are they going to be with us, 

161
00:09:14,720 --> 00:09:17,120
you know, the rest of the year 
into next year? 

162
00:09:17,120 --> 00:09:18,440
We, we don't know. 
We'll we'll see. 

163
00:09:18,440 --> 00:09:21,400
But hopefully, you know, some of
them will. 

164
00:09:21,760 --> 00:09:23,720
Obviously some of them won't, 
but some of them will, 

165
00:09:23,720 --> 00:09:26,520
hopefully. 
And how much have you had to 

166
00:09:26,520 --> 00:09:32,400
increase your prices by to cover
the importing costs, Nick, it's.

167
00:09:32,560 --> 00:09:34,840
Yes, it's it's, it's been 
tricky. 

168
00:09:35,880 --> 00:09:43,160
It's so originally, I suppose it
was double what we were paying 

169
00:09:43,760 --> 00:09:48,080
last year and then now again. 
So we're bringing some hanging 

170
00:09:48,080 --> 00:09:51,320
from Ireland next week. 
We've just had another 10% fuel 

171
00:09:51,320 --> 00:09:55,840
surcharge on because of the war.
So it's, it's really interesting

172
00:09:55,840 --> 00:09:58,600
times at the moment. 
And yeah, if you don't keep up 

173
00:09:58,600 --> 00:10:02,320
with it, you soon, you soon, 
soon catch a cold because you 

174
00:10:02,880 --> 00:10:05,800
can soon lose a few, lose a few 
quid on the job. 

175
00:10:07,160 --> 00:10:10,760
I was going to ask you, have you
noticed that the questions that 

176
00:10:10,760 --> 00:10:13,760
customers are happy to pay that 
price increase, but you 

177
00:10:13,760 --> 00:10:16,840
mentioned that desperation and 
almost that they would rather 

178
00:10:16,840 --> 00:10:19,920
feed their horse over doing 
their own food shopping. 

179
00:10:20,680 --> 00:10:22,720
Yeah, I don't think anybody is 
happy, are they? 

180
00:10:22,720 --> 00:10:25,880
I don't think anybody is happy 
with the the way prices are at 

181
00:10:25,880 --> 00:10:27,920
the moment. 
I mean, we're, you know, I was 

182
00:10:27,920 --> 00:10:30,440
almost embarrassed to charge 
what we were charging, but it 

183
00:10:30,440 --> 00:10:32,760
was a case of that's what we're 
paying for it. 

184
00:10:32,760 --> 00:10:36,600
We've got the, we've got the, 
the, the hay, but this is what 

185
00:10:36,600 --> 00:10:40,600
we need to charge for it. 
So, yeah, you know, people 

186
00:10:40,600 --> 00:10:44,240
understand like, you know, it's,
it's, it is what it is. 

187
00:10:44,240 --> 00:10:46,280
And there's nothing, it's 
nothing we can do about it or 

188
00:10:46,280 --> 00:10:48,480
anybody else. 
Just if they, if they want it, 

189
00:10:48,480 --> 00:10:51,120
that's what it is. 
And if they don't, or there's 

190
00:10:51,120 --> 00:10:52,480
not much we can do about it 
really. 

191
00:10:53,480 --> 00:10:56,000
And what's it been like on the 
yard? 

192
00:10:56,240 --> 00:10:58,920
Nick, just paint a picture for 
us on a day-to-day. 

193
00:10:58,920 --> 00:11:01,720
Is it all action stations? 
Have you had to increase your 

194
00:11:01,720 --> 00:11:03,840
team? 
How are you coping with the 

195
00:11:03,840 --> 00:11:05,520
demand? 
Yeah. 

196
00:11:05,560 --> 00:11:10,080
Well, so I mean the hay is just 
a sort of a small part of our 

197
00:11:10,080 --> 00:11:11,840
business really. 
We're we're farmers, we've got 

198
00:11:12,120 --> 00:11:14,040
we're, we're arable farmers. 
So we've got that side of the 

199
00:11:14,040 --> 00:11:17,040
business. 
The, the main side really is 

200
00:11:17,040 --> 00:11:20,080
wood shavings and, and horse 
feed. 

201
00:11:20,160 --> 00:11:24,040
I mean, we do, we do, you know, 
terrific amount of shavings, 20 

202
00:11:24,200 --> 00:11:25,920
odd thousand barrels a week 
shavings. 

203
00:11:25,920 --> 00:11:29,320
We do. 
And you know, probably 100 tons 

204
00:11:29,800 --> 00:11:34,560
of horse feed a week. 
So the hay sits alongside the, 

205
00:11:35,520 --> 00:11:38,040
you know, the, the other bits 
and pieces. 

206
00:11:38,200 --> 00:11:40,040
And we've always, we've always 
done hay. 

207
00:11:40,040 --> 00:11:42,960
But it has, yeah, it's got, as 
the years have gone on, it's got

208
00:11:42,960 --> 00:11:47,480
busier and busier. 
We've got, you know, more racing

209
00:11:47,480 --> 00:11:50,280
yards, like I say, more racing 
yards, more stud farms on board.

210
00:11:51,320 --> 00:11:56,240
And they're the ones that when 
you take on a racing yard, they 

211
00:11:56,240 --> 00:12:00,240
want a consistent supply for 12 
months of the year. 

212
00:12:00,240 --> 00:12:04,000
So we, you know, you have to, 
you have to have the job, right?

213
00:12:04,000 --> 00:12:07,600
Because you can't go and take a 
load in one week and it'd be, 

214
00:12:08,520 --> 00:12:10,840
you know, great quality. 
And then the next week it's, you

215
00:12:10,840 --> 00:12:13,000
know, it's changed. 
It has to be consistent. 

216
00:12:13,000 --> 00:12:16,120
So that's the, the, the, the 
challenges we have. 

217
00:12:16,560 --> 00:12:22,400
It has to be good quality and 
consistent all the time. 

218
00:12:22,840 --> 00:12:25,400
But yeah, no, we've got a good, 
we've got a really good team of 

219
00:12:25,400 --> 00:12:30,560
lads here. 
We've got 7 trucks on the road. 

220
00:12:31,360 --> 00:12:36,640
We've got a guy who's dedicated 
to getting orders ready all the 

221
00:12:36,640 --> 00:12:40,120
time. 
And my son Harry, who's a big 

222
00:12:40,120 --> 00:12:44,960
part of the business, he 
organizes all the, the website 

223
00:12:44,960 --> 00:12:48,400
and all the, all the orders and 
puts them through. 

224
00:12:48,400 --> 00:12:52,720
So yeah, we've got a good team. 
And yeah, it's been, it has been

225
00:12:52,720 --> 00:12:54,520
busy, yeah. 
But that's that's how we like 

226
00:12:54,520 --> 00:12:56,720
it. 
And to keep up with that 

227
00:12:56,720 --> 00:13:00,560
consistency, when you had to 
start importing hay, were they 

228
00:13:00,560 --> 00:13:04,400
happy to to move with you in 
terms of then taking on hay from

229
00:13:04,400 --> 00:13:07,320
France and Belgium? 
Was it a similar type of hay for

230
00:13:07,320 --> 00:13:10,280
the racing yards? 
Yeah, for the, for the racing 

231
00:13:10,280 --> 00:13:14,520
yards, the racing yards, we've 
been getting the hay from mainly

232
00:13:14,520 --> 00:13:19,880
from Ireland and yeah, yeah, 
there's, there's been, there's a

233
00:13:19,880 --> 00:13:25,320
lot of really, really nice 
quality hay in Ireland from a 

234
00:13:25,320 --> 00:13:27,080
supplier in Ireland that we've 
been using. 

235
00:13:27,400 --> 00:13:29,720
And he's really, he's really 
looked after us. 

236
00:13:30,800 --> 00:13:34,800
So he's got he's got shed falls 
of nice quality hay. 

237
00:13:35,720 --> 00:13:40,440
So, you know, we've said how 
much we need for each trainer 

238
00:13:40,440 --> 00:13:43,440
and he's kind of stood by it 
and, and kept us at back. 

239
00:13:43,440 --> 00:13:47,760
So that's been fine. 
The stuff we've been getting 

240
00:13:47,760 --> 00:13:51,680
from France has been going to 
kind of livery yards and and and

241
00:13:51,680 --> 00:13:53,920
different throats. 
We've had a had a good 

242
00:13:54,120 --> 00:13:57,680
consistent supply of that. 
So yeah, on the whole it's been,

243
00:13:59,200 --> 00:14:02,080
you know, once we've committed 
to it that they've been pretty 

244
00:14:02,080 --> 00:14:06,040
good and and stuck to the word 
and it's been the been the same 

245
00:14:06,040 --> 00:14:09,600
consistent quality. 
And you supply Nick some of the 

246
00:14:09,600 --> 00:14:12,640
best and biggest racehorse yards
in the world. 

247
00:14:12,840 --> 00:14:15,880
How did you get into these 
racing yards? 

248
00:14:15,920 --> 00:14:19,680
How did you breakthrough? 
I don't know accident really, I 

249
00:14:19,680 --> 00:14:24,280
don't know that we, we just, 
yeah, we just built it up over 

250
00:14:24,280 --> 00:14:28,080
the years. 
And I think it's this, it's all 

251
00:14:28,080 --> 00:14:30,600
about customer service and, and 
loyalty. 

252
00:14:31,600 --> 00:14:34,600
And you know, with, with, I 
think I'd like to think we've 

253
00:14:34,600 --> 00:14:37,640
got a good customer service with
we always, you know, deliver on 

254
00:14:37,640 --> 00:14:42,480
time when we say we're going to.
And yeah. 

255
00:14:42,480 --> 00:14:45,120
And I think if you, if you, if 
you do that with, you know, 

256
00:14:45,640 --> 00:14:49,760
quality service with quality 
products, I think people stick 

257
00:14:49,760 --> 00:14:53,200
by you and then it just, it kind
of just it grows. 

258
00:14:53,200 --> 00:14:55,960
So that's the person that was 
ordering a, you know, a few 

259
00:14:55,960 --> 00:15:00,480
barrels of shavings and then, 
oh, can you do some hay for us? 

260
00:15:00,480 --> 00:15:02,240
Can you do some straw? 
Can you do some feed? 

261
00:15:02,240 --> 00:15:05,480
And it just builds up like that.
And that's what we've done over 

262
00:15:05,480 --> 00:15:12,240
the last 2530 years, I guess 
just we, we do do, you know, 

263
00:15:12,240 --> 00:15:16,360
quite a bit of advertising, but.
I think our business is growing 

264
00:15:16,760 --> 00:15:22,840
through, you know, organically 
through good customer service 

265
00:15:22,840 --> 00:15:27,480
and, and, and and word of mouth.
And yeah, I think that's that's 

266
00:15:27,480 --> 00:15:31,960
been the key for us. 
And what do just share with us? 

267
00:15:31,960 --> 00:15:37,160
What do race horses and sport 
horses and show jumpers need in 

268
00:15:37,160 --> 00:15:40,120
hay? 
Because unlike the livery yards 

269
00:15:40,120 --> 00:15:42,640
and the owners here in the UK 
that are desperate to get 

270
00:15:42,640 --> 00:15:45,800
anything to feed their horses as
long as it's good quality. 

271
00:15:46,200 --> 00:15:49,200
I imagine they have quite a 
speck as to what they want and 

272
00:15:49,200 --> 00:15:52,800
and what they need energy wise 
as well for their sport horses. 

273
00:15:53,800 --> 00:15:58,120
Yeah, I mean, it's, it's, I 
mean, good quality hay is good 

274
00:15:58,120 --> 00:16:00,240
quality hay whether you're 
feeding to a pony or to, to, to,

275
00:16:00,400 --> 00:16:04,240
to, to a racehorse. 
But you know, anybody knows what

276
00:16:04,240 --> 00:16:05,960
good hay is. 
When you smell a good Bale of 

277
00:16:05,960 --> 00:16:12,600
hay, you, you know, it's, it's 
just, you want it clean and, you

278
00:16:12,760 --> 00:16:17,440
know, not, not not dusty and a 
nice colour to it, nice smell to

279
00:16:17,440 --> 00:16:19,840
it. 
And then, you know, the, the 

280
00:16:19,840 --> 00:16:23,640
other bits, pieces of proteins 
and, and and stuff and it's, 

281
00:16:24,320 --> 00:16:27,640
yeah, it's just, you know, you 
know when you see a good Bale of

282
00:16:27,640 --> 00:16:30,840
hay and you smell a good Bale of
hay, you know, compared to a 

283
00:16:31,760 --> 00:16:37,720
nobody wants to feed, you know, 
the mouldy, you know, damn musky

284
00:16:37,920 --> 00:16:40,920
hay. 
And that's it's no good for 

285
00:16:40,920 --> 00:16:43,880
anything. 
And just share with us, Nick, 

286
00:16:43,960 --> 00:16:46,960
how have you been affected by 
the war in the Middle East? 

287
00:16:46,960 --> 00:16:50,960
Yeah. 
That's another interesting we, 

288
00:16:50,960 --> 00:16:55,160
we do export quite a lot of wood
shavings and, and bits and 

289
00:16:55,160 --> 00:16:57,440
pieces of hay and different 
things, but mainly wood 

290
00:16:57,440 --> 00:17:00,440
shavings. 
We do send a lot to the Middle 

291
00:17:00,440 --> 00:17:01,960
East. 
So yeah, it's been very, very 

292
00:17:01,960 --> 00:17:06,200
challenging to say the least. 
We loaded up 10 containers for 

293
00:17:07,040 --> 00:17:09,880
Qatar, what, 2 1/2 weeks ago, 
finished loading them on a 

294
00:17:09,880 --> 00:17:14,000
Friday, I think probably the 
same day as the the war started 

295
00:17:14,000 --> 00:17:15,880
and didn't really think much of 
it. 

296
00:17:16,599 --> 00:17:19,079
But yeah, it's caused massive 
problems. 

297
00:17:20,280 --> 00:17:24,359
Where there's been more tariffs 
added to each container and the 

298
00:17:24,359 --> 00:17:26,520
containers, I've just been on 
the phone most of the morning 

299
00:17:26,520 --> 00:17:28,880
sorting out. 
We've got 10 containers just 

300
00:17:28,880 --> 00:17:34,600
landed in India. 
So yeah, we're not quite sure 

301
00:17:34,600 --> 00:17:38,280
what we're going to do with them
and when they can move or how 

302
00:17:38,280 --> 00:17:42,720
they're going to move or yeah, 
we had 10 containers come back 

303
00:17:42,720 --> 00:17:52,280
to our yard and we've still got 
some in Lala, which is in Oman. 

304
00:17:52,280 --> 00:17:55,720
So yeah, no, it's, it's, it's 
one of those things that a month

305
00:17:55,720 --> 00:18:01,680
ago it was, it was a, it was a 
great job when it all went well 

306
00:18:01,680 --> 00:18:04,000
loading them. 
We're all geared up to load them

307
00:18:04,000 --> 00:18:07,080
with ramps and forklifts to 
drive into the containers. 

308
00:18:07,640 --> 00:18:12,520
And yeah, it's, it's, it's been 
a good, a good job. 

309
00:18:12,520 --> 00:18:15,400
But yeah, how things have 
changed in the last few weeks. 

310
00:18:15,760 --> 00:18:17,600
It's mad. 
Oh, rapidly. 

311
00:18:17,800 --> 00:18:19,760
And who do you serve in the 
Middle East? 

312
00:18:19,800 --> 00:18:21,800
You you mentioned the king of 
Qatar. 

313
00:18:22,440 --> 00:18:27,200
Yes, yeah, we do. 
Qatar, the Emir of Qatar, so the

314
00:18:27,200 --> 00:18:32,040
ruler of Qatar, we deliver to 
Goodolfin, one of our big 

315
00:18:32,040 --> 00:18:38,680
customers in, in, in Dubai and 
various other folks in, in, in 

316
00:18:38,680 --> 00:18:42,640
Dubai and, and and Qatar. 
So yeah, we've got, you know, 

317
00:18:43,640 --> 00:18:45,600
strong working relationship with
them. 

318
00:18:45,600 --> 00:18:47,840
We've been, you know, working 
for them for many years. 

319
00:18:48,000 --> 00:18:52,720
And yeah, so it's, yeah, it's 
been tricky for everyone because

320
00:18:52,800 --> 00:18:55,080
obviously they're they're 
they're waiting on product. 

321
00:18:56,520 --> 00:19:00,320
So we're looking at trying to, 
you know, fly some feed out now 

322
00:19:00,960 --> 00:19:02,440
in the, in the in the coming 
weeks. 

323
00:19:03,080 --> 00:19:06,640
But yes, it's not not 
straightforward. 

324
00:19:07,400 --> 00:19:10,040
With all that's been going on 
with the war, the last thing we 

325
00:19:10,040 --> 00:19:12,640
think about is what's happening 
with the horses. 

326
00:19:12,640 --> 00:19:16,240
Who's feeding the horses, you 
know, in those areas and, and 

327
00:19:16,240 --> 00:19:19,760
how will they get access to feed
and, and hay and, and all the 

328
00:19:19,760 --> 00:19:23,240
other supplies. 
That's so interesting to hear 

329
00:19:23,240 --> 00:19:26,600
that you're trying to find any 
which way to get these supplies 

330
00:19:26,600 --> 00:19:28,520
in. 
Exactly. 

331
00:19:28,520 --> 00:19:30,040
Yeah, Yeah. 
I mean, these are the things 

332
00:19:30,040 --> 00:19:31,560
that forget, get forgotten 
about, aren't they? 

333
00:19:31,560 --> 00:19:33,720
In a in a war? 
I mean, I never thought it would

334
00:19:33,960 --> 00:19:36,600
have any effect on us at all. 
You, you know, you think, well, 

335
00:19:36,600 --> 00:19:38,560
oil prices are going to go up 
and we're farmers. 

336
00:19:38,600 --> 00:19:43,120
You, you think fertilizers are 
going to go up, but it's all the

337
00:19:43,120 --> 00:19:45,320
other, it's all the other 
things. 

338
00:19:45,320 --> 00:19:47,960
The, the knock on effects. 
I mean, I was, I was speaking to

339
00:19:48,880 --> 00:19:51,120
the guy that does all our 
shipping for us and that he's, 

340
00:19:51,120 --> 00:19:53,920
that's his business is shipping 
to the Middle East. 

341
00:19:53,920 --> 00:19:57,760
And he's just, you know, tearing
his hair out because they have 

342
00:19:57,760 --> 00:20:00,640
got not, you know, they've got 
hundreds and hundreds of 

343
00:20:00,640 --> 00:20:04,000
containers going over there. 
So yeah, you don't, you don't, 

344
00:20:04,000 --> 00:20:07,560
you don't realise the the the 
knock on effect. 

345
00:20:08,080 --> 00:20:11,200
You know, we're very small. 
It's, you know, to tiny in the 

346
00:20:11,200 --> 00:20:13,680
scheme of things. 
But you know, some folks, it's 

347
00:20:13,680 --> 00:20:16,440
going to be a, it's going to be 
a bit of an upheaval. 

348
00:20:17,600 --> 00:20:20,800
And you mentioned the war 
tariffs as well on on these 

349
00:20:20,800 --> 00:20:23,600
exports. 
Are your customers and your 

350
00:20:23,600 --> 00:20:26,480
clients willing to pay the the 
3000 up? 

351
00:20:26,480 --> 00:20:32,320
Was the £3000 worth of tariffs? 
Yeah, I think the the they, they

352
00:20:32,320 --> 00:20:35,360
will yes, yeah, I mean that, 
that, that they've got to 

353
00:20:35,360 --> 00:20:38,520
really, because then it ensures 
the the the containers if they 

354
00:20:38,520 --> 00:20:42,640
get held in, because they could 
be held in ports for, you know, 

355
00:20:42,800 --> 00:20:44,760
however long this goes on for 
weeks and months. 

356
00:20:45,640 --> 00:20:48,600
So and they'll be they won't be 
the only containers in there. 

357
00:20:48,600 --> 00:20:51,360
They'll probably be surrounded 
by thousands and thousands of 

358
00:20:51,360 --> 00:20:54,520
others. 
So, you know, if you don't pay 

359
00:20:54,520 --> 00:20:59,880
that tariff, then you might be 
charged per day per container, 

360
00:20:59,960 --> 00:21:02,600
which could run into, well, 
yeah, telephone numbers. 

361
00:21:02,600 --> 00:21:05,960
So yeah. 
Oh, it's it's all all all very 

362
00:21:07,120 --> 00:21:09,240
interesting character building, 
I think is the word isn't. 

363
00:21:09,680 --> 00:21:13,040
It oh, don't they say, yeah. 
Oh my goodness. 

364
00:21:13,240 --> 00:21:16,680
And Nick, just just building a 
picture as well of these horses 

365
00:21:16,680 --> 00:21:19,760
in Qatar that you supplied to 
the King of Qatar is, are these 

366
00:21:19,760 --> 00:21:23,240
horses his personal horses or 
you know, they what kind of 

367
00:21:23,240 --> 00:21:26,040
horses are they? 
They're all, they'll be race 

368
00:21:26,040 --> 00:21:26,960
horses. 
Yeah, yeah. 

369
00:21:27,000 --> 00:21:29,280
We don't, we, we don't supply 
them with, we don't supply them 

370
00:21:29,280 --> 00:21:31,480
with any feed. 
It's all, it's all purely 

371
00:21:31,480 --> 00:21:34,000
shavings. 
So the obviously the feed guys 

372
00:21:34,000 --> 00:21:39,280
have got their own problems, but
because, you know, it all goes 

373
00:21:39,280 --> 00:21:43,920
on, all goes on the water. 
You know, one good thing about 

374
00:21:43,920 --> 00:21:47,600
our shavings is they're not, you
know, they're not perishable. 

375
00:21:48,400 --> 00:21:52,200
So they can sit there for, you 
know, months and they will be 

376
00:21:52,200 --> 00:21:53,840
fine. 
But obviously with the horse 

377
00:21:53,840 --> 00:21:58,480
feed, it has a sell by date. 
So, you know, I thought most of 

378
00:21:58,480 --> 00:22:00,280
them had sort of a six month 
sell by date. 

379
00:22:00,280 --> 00:22:04,640
Well, six weeks to travel over 
there and then sat there for 

380
00:22:04,640 --> 00:22:06,600
another. 
However long it's, it's not 

381
00:22:06,600 --> 00:22:10,240
going to be long before it gets 
gets past the sell by date. 

382
00:22:10,240 --> 00:22:13,480
And then yeah, it's no good for 
anything. 

383
00:22:14,080 --> 00:22:17,560
So yeah. 
And you've just started 

384
00:22:17,560 --> 00:22:19,960
supplying a show jumper in 
Germany too. 

385
00:22:20,800 --> 00:22:23,640
Yeah, we're out there this week.
Actually we, well, I'd say just 

386
00:22:23,640 --> 00:22:25,560
we did, we, we supplied them all
last year. 

387
00:22:27,040 --> 00:22:30,280
So, yeah, no, that's been a, 
that's been, that's been good 

388
00:22:30,440 --> 00:22:32,680
and interesting. 
And that's, that's something we 

389
00:22:32,680 --> 00:22:38,080
like to do more of actually more
into show jumping world in, in 

390
00:22:38,080 --> 00:22:40,880
into Europe and over here. 
That'd be. 

391
00:22:40,880 --> 00:22:43,240
That'd be is it? 
Hard to break into the different

392
00:22:43,240 --> 00:22:47,800
equestrian industries. 
Yes, it is. 

393
00:22:47,800 --> 00:22:50,720
Yeah. 
Yeah, there's it's, it's, it's 

394
00:22:50,720 --> 00:22:54,440
hard to get into, you know, to, 
to any customers really. 

395
00:22:55,080 --> 00:22:58,880
I find it harder with the with 
the feed than anything because I

396
00:22:58,880 --> 00:23:01,480
think someone who feeds, you 
know, it's, it's like with your,

397
00:23:01,520 --> 00:23:04,280
with your dog, you, you never 
like to change the, the, the 

398
00:23:04,280 --> 00:23:06,640
feed that they're on. 
And trying to get someone to, 

399
00:23:06,920 --> 00:23:09,360
to, to, to swap over is always, 
always hard. 

400
00:23:09,360 --> 00:23:13,040
And especially in the, during 
the season as well. 

401
00:23:13,080 --> 00:23:15,360
And if and if someone's having a
good season, there's no reason 

402
00:23:15,360 --> 00:23:18,600
for them to want to change. 
But yeah, so it's, yeah, 

403
00:23:18,600 --> 00:23:20,280
nothing. 
I, I, I've always found that 

404
00:23:20,480 --> 00:23:22,280
everything I've done has 
there's, there's never been an 

405
00:23:22,280 --> 00:23:24,560
easy, easy routing with 
anything. 

406
00:23:26,000 --> 00:23:29,200
That's what I think. 
We have to do networking, Nick, 

407
00:23:29,200 --> 00:23:32,120
or is it, is it word of mouth 
that spread that then means 

408
00:23:32,120 --> 00:23:34,680
you've gone into show jumping. 
How did you kind of get through 

409
00:23:34,680 --> 00:23:35,520
the gates? 
It's all. 

410
00:23:36,000 --> 00:23:39,160
Yeah, it's all, it's all. 
It's all about networking 

411
00:23:39,160 --> 00:23:43,000
really. 
And who you know, and you know 

412
00:23:43,840 --> 00:23:47,120
like I said earlier, if you've 
got good products and you offer 

413
00:23:47,120 --> 00:23:51,200
a good service, I think you're 
sort of 80% there. 

414
00:23:52,000 --> 00:23:55,600
But yeah, you obviously you do 
need the, the contacts to go and

415
00:23:55,600 --> 00:23:58,320
see and a little help along the 
way. 

416
00:23:58,720 --> 00:24:01,920
If you, if you, you know, do a 
good service and someone's 

417
00:24:01,920 --> 00:24:04,440
really pleased with it, they 
hopefully you'd like to think 

418
00:24:04,440 --> 00:24:09,640
they go and sort of tell their 
pals and acquaintances and 

419
00:24:09,880 --> 00:24:12,520
that's, you know, that's how, 
that's how it's worked for us 

420
00:24:12,520 --> 00:24:15,040
over the years anyway. 
I guess a bit of advertising. 

421
00:24:15,320 --> 00:24:19,080
I think the the the advertising 
on the website and and the 

422
00:24:19,080 --> 00:24:21,320
orders that come through the 
website have all been through 

423
00:24:21,320 --> 00:24:25,880
advertising, but most of the big
clients has been sort of 

424
00:24:25,880 --> 00:24:28,320
networking and going out there 
and seeing them. 

425
00:24:29,720 --> 00:24:34,240
And Nick Halage is proving a 
real problem at the moment. 

426
00:24:34,280 --> 00:24:38,760
I have been doing a tour of all 
the equestrian outlets in my 

427
00:24:38,760 --> 00:24:44,800
county and all of the horse feed
suppliers are limiting owners to

428
00:24:44,800 --> 00:24:48,040
five bales of hailage per 
customer. 

429
00:24:48,040 --> 00:24:52,360
And they've told me stories of 
customers from 2 counties away 

430
00:24:52,360 --> 00:24:55,440
ringing up and saying can we 
bring a trailer and fill up? 

431
00:24:55,440 --> 00:24:58,360
Basically wipe you of all your 
pallets and and load up the 

432
00:24:58,360 --> 00:25:00,600
trailer and and be away. 
And they've said no. 

433
00:25:00,840 --> 00:25:04,440
We've had to ration it to keep 
all the customers in hailage. 

434
00:25:04,440 --> 00:25:06,520
But obviously all these supplies
are going down and down and 

435
00:25:06,520 --> 00:25:08,040
down. 
Gradually, we've seen all 

436
00:25:08,040 --> 00:25:10,560
different brands of hailage 
disappear off of our shelves. 

437
00:25:10,880 --> 00:25:14,760
Are you finding an issue with 
sourcing hailage as well? 

438
00:25:15,760 --> 00:25:17,480
Yeah, definitely. 
I think the hailage is a lot 

439
00:25:17,560 --> 00:25:20,360
seems to be a lot shorter than 
than Hay, whether that's because

440
00:25:20,360 --> 00:25:25,160
more people feed hailage now and
you know, everyone's got through

441
00:25:25,160 --> 00:25:28,240
the supplies quicker. 
But yeah, definitely there is a 

442
00:25:28,240 --> 00:25:31,120
definitely a shortage of hailage
and we, yeah, we can't, we're 

443
00:25:31,120 --> 00:25:34,320
struggling to find hailage. 
We've got, we've got bits and 

444
00:25:34,320 --> 00:25:36,520
pieces left and we are funny 
enough, we bring a lorry load 

445
00:25:36,520 --> 00:25:40,480
back from Germany which should 
be back here today actually. 

446
00:25:41,480 --> 00:25:44,960
So we are going to have some of 
that available. 

447
00:25:45,320 --> 00:25:49,880
But no Halage would be the one 
that people are struggling with.

448
00:25:50,320 --> 00:25:54,000
But then the, the Halage season,
I mean they're not what we 

449
00:25:54,800 --> 00:25:57,760
coming into April now there 
could well be Halage made in 

450
00:25:58,080 --> 00:26:02,320
May. 
So hopefully that won't be too 

451
00:26:02,320 --> 00:26:04,840
much longer before there's 
another, you know, new new 

452
00:26:04,840 --> 00:26:08,400
croppers in. 
It's interesting because we were

453
00:26:08,400 --> 00:26:11,080
told as equestrians at the 
beginning of the, the hay 

454
00:26:11,080 --> 00:26:13,680
shortage, like you mentioned 
last summer when there were sort

455
00:26:13,680 --> 00:26:16,360
of rumblings of it, it was like,
oh, make sure you feed hailage 

456
00:26:16,360 --> 00:26:19,640
alongside hay to make your hay 
stocks last longer. 

457
00:26:19,800 --> 00:26:23,000
So a lot of us moved on to a 
sort of combination and now are 

458
00:26:23,000 --> 00:26:26,320
really feeling that pinch where 
we can't get the hailage 

459
00:26:26,320 --> 00:26:30,360
anywhere that we've moved on to,
which is so anxiety inducing 

460
00:26:30,360 --> 00:26:33,440
when you're trying to keep your 
horses diet stable for their 

461
00:26:33,440 --> 00:26:35,760
digestive systems. 
I mean, it's an absolute 

462
00:26:35,760 --> 00:26:37,800
nightmare. 
Yeah. 

463
00:26:37,800 --> 00:26:39,320
No, I can, I can understand 
that. 

464
00:26:39,320 --> 00:26:42,200
Yeah. 
It's, it's not, it's not 

465
00:26:42,200 --> 00:26:45,880
straightforward at all, is it? 
No, I mean, you mentioned and 

466
00:26:46,120 --> 00:26:48,680
you'd lightheartedly say Nick, 
oh, it's character building. 

467
00:26:48,680 --> 00:26:52,000
But seriously, how do you deal 
with the kind of stress of the 

468
00:26:52,000 --> 00:26:55,240
shipments and and the deliveries
going out, keeping up, you know,

469
00:26:55,240 --> 00:26:59,640
with with all of this demand and
also keeping an eye on, on hay 

470
00:26:59,640 --> 00:27:02,960
stocks and making sure that 
there is enough coming in, in 

471
00:27:02,960 --> 00:27:06,600
for you and your clients. 
Yeah, well, it's this, you know,

472
00:27:06,600 --> 00:27:09,640
it's what we do. 
This, this is the is the same 

473
00:27:10,000 --> 00:27:11,640
with with everything, isn't it 
really? 

474
00:27:11,640 --> 00:27:15,280
It's just, you just have to, you
know, manage it well, logistics 

475
00:27:15,280 --> 00:27:17,760
and and everything. 
But yeah, with, yeah, I don't 

476
00:27:17,760 --> 00:27:20,640
mind. 
I, I, I, I don't suffer with too

477
00:27:20,640 --> 00:27:21,440
much stress. 
So. 

478
00:27:21,560 --> 00:27:23,640
Yeah. 
It's part of the business for 

479
00:27:23,640 --> 00:27:26,120
you to be calm and collected and
stable. 

480
00:27:26,120 --> 00:27:29,120
Do you think that's needed for 
for the area that you're you're 

481
00:27:29,120 --> 00:27:32,000
working in Nick? 
Yeah, I think any, any business 

482
00:27:32,000 --> 00:27:35,240
isn't it, you know, you know, 
there's, there's, there's 

483
00:27:35,320 --> 00:27:39,440
everybody has different 
challenges in, in, in, in, you 

484
00:27:39,440 --> 00:27:41,000
know, whatever business you're 
in. 

485
00:27:41,000 --> 00:27:44,400
And yeah, it's certainly been a 
challenge. 

486
00:27:44,400 --> 00:27:50,040
But yes, we, we, I don't suffer 
too much, get too, too stressed 

487
00:27:50,040 --> 00:27:52,040
over it. 
We'll, you know, we get it to 

488
00:27:52,280 --> 00:27:56,000
we've, we've, we've got most of 
it over the line in the last, 

489
00:27:56,720 --> 00:27:58,920
the last few months. 
So hopefully it'll continue. 

490
00:28:00,120 --> 00:28:02,720
And Nick, with your farmer hat 
on, because of course you are a 

491
00:28:02,720 --> 00:28:06,720
farmer too, how are things 
looking for 2026? 

492
00:28:06,720 --> 00:28:09,520
Because we are reading in 
equestrian magazines and news 

493
00:28:09,520 --> 00:28:13,640
outlets, you know that sort of 
that worrying time hearing what 

494
00:28:13,640 --> 00:28:18,600
will summer 2026 bring and will 
we expect another hay shortage 

495
00:28:18,600 --> 00:28:21,800
in the next year to come? 
From your perspective, what are 

496
00:28:21,800 --> 00:28:23,960
you seeing on the ground at the 
moment and what are your 

497
00:28:23,960 --> 00:28:27,280
predictions? 
Well, I wish I had a crystal 

498
00:28:27,280 --> 00:28:30,240
ball, but it's, it's, it's very 
difficult to say. 

499
00:28:30,240 --> 00:28:32,920
We're in, we're, we're now 
coming towards the end of March 

500
00:28:34,360 --> 00:28:41,240
and our crops look reasonably 
well, but we just, you just, you

501
00:28:41,240 --> 00:28:45,000
just need that consistent 
weather, You know, you need, I 

502
00:28:45,000 --> 00:28:48,000
know everybody's probably sick 
to death of, you know, how wet 

503
00:28:48,000 --> 00:28:50,360
it's been over the winter, but 
it's amazing how quickly it 

504
00:28:50,360 --> 00:28:54,120
dries out and it has, we were 
putting fertilizer on last week 

505
00:28:54,360 --> 00:28:56,280
and it's amazing how stuff has 
dried out. 

506
00:28:56,280 --> 00:29:02,160
And in a funny way, we, we 
almost need another rain to, you

507
00:29:02,160 --> 00:29:03,800
know, to keep, keep freshening 
up. 

508
00:29:03,800 --> 00:29:05,400
That, that, that, that will be 
the key. 

509
00:29:05,400 --> 00:29:10,200
We need, we need a, a consistent
rain through, you know, next 

510
00:29:10,200 --> 00:29:15,080
month and, and, and May and then
we should be fine. 

511
00:29:15,160 --> 00:29:18,600
As you know, you need warm and 
we need the warmer nights as 

512
00:29:18,600 --> 00:29:21,080
well. 
Because the, everything I've 

513
00:29:21,080 --> 00:29:23,280
noticed the last three weeks, 
stuff has gone backwards again. 

514
00:29:24,200 --> 00:29:26,960
We've had reasonably warm days 
but the nights have been very 

515
00:29:26,960 --> 00:29:29,160
cold and it really knocked stuff
back. 

516
00:29:30,720 --> 00:29:33,840
And you need that more for the 
nights for the grass to grow. 

517
00:29:34,880 --> 00:29:36,640
Yeah, exactly. 
Yeah, Well, you want the soil, 

518
00:29:36,640 --> 00:29:40,240
you want the soil to warm up 
because it, you know, it's, it's

519
00:29:40,240 --> 00:29:43,400
just starts to warm up and then 
it frosts at night, cold nights 

520
00:29:43,800 --> 00:29:46,280
and it just, it stops everything
in its tracks. 

521
00:29:47,600 --> 00:29:52,800
So yeah, as long as we get some,
some, some decent weather, 

522
00:29:52,800 --> 00:29:55,680
everything looks, looks well. 
But as long as we get some, you 

523
00:29:55,680 --> 00:29:58,880
know, decent weather between now
and, you know, when we think 

524
00:29:58,880 --> 00:30:03,680
about cutting maybe June time, 
yeah, fingers crossed and 

525
00:30:03,680 --> 00:30:06,680
everything crossed that 
hopefully it all comes good. 

526
00:30:06,680 --> 00:30:10,000
And then obviously you need the,
the, the, the, the sunny warm 

527
00:30:10,000 --> 00:30:12,240
weather when you, when you make 
the hay, that's the hardest, 

528
00:30:12,680 --> 00:30:16,400
that's the hardest part. 
Yeah, oh gosh. 

529
00:30:16,400 --> 00:30:19,840
And with we've had some 
unpredictable seasons, haven't 

530
00:30:19,840 --> 00:30:22,000
we nicked the last few years? 
But as you mentioned, the 

531
00:30:22,000 --> 00:30:25,480
drought last year was caused 
this entire crisis. 

532
00:30:25,760 --> 00:30:28,560
So when you say we need that 
decent weather between now and 

533
00:30:28,560 --> 00:30:31,280
the summer, we're looking for 
warm nights and a mixture of 

534
00:30:31,280 --> 00:30:34,560
that warm sunshine but also 
getting enough rain as well. 

535
00:30:35,200 --> 00:30:37,560
Yeah, exactly. 
If we, if we could control, it 

536
00:30:37,560 --> 00:30:39,560
will be easy, wouldn't it? 
If we if we had the sunshine 

537
00:30:39,560 --> 00:30:42,320
during the day and turn a tap on
at night, it'd be it'd be easy. 

538
00:30:42,760 --> 00:30:44,840
But unfortunately we don't have 
that, do we? 

539
00:30:45,360 --> 00:30:50,240
So yeah, it's just, yeah, we 
get, we just don't want as we've

540
00:30:50,240 --> 00:30:53,080
had the last couple of years, 
the, the really dry springs kind

541
00:30:53,080 --> 00:30:57,640
of from narrow through to, you 
know, May time, April, May are 

542
00:30:57,640 --> 00:31:01,640
probably the key months to, to, 
to really get stuff, get stuff 

543
00:31:01,640 --> 00:31:04,280
growing. 
Have you ever seen a hay 

544
00:31:04,280 --> 00:31:06,360
shortage like this in your 
career, Nick? 

545
00:31:09,200 --> 00:31:12,200
This no, it's probably probably 
is one of the the driest, but 

546
00:31:12,200 --> 00:31:16,880
you know, it's in plenty of 
years when the the, the you 

547
00:31:16,880 --> 00:31:19,600
know, you have a really wet hay 
making time. 

548
00:31:19,600 --> 00:31:23,040
So although there's lots of hay 
about, it's absolute rubbish. 

549
00:31:23,360 --> 00:31:26,360
So I don't know what's, I don't 
know what's best really having 

550
00:31:27,280 --> 00:31:33,120
less but good quality or lots 
and, you know, bad quality. 

551
00:31:33,440 --> 00:31:36,400
So yeah, which is? 
Another, another conundrum. 

552
00:31:36,400 --> 00:31:40,040
Isn't it another difficulty in 
that exactly in the seasons for 

553
00:31:40,040 --> 00:31:43,080
you to to navigate and challenge
and to challenge you? 

554
00:31:44,120 --> 00:31:46,960
Yeah, the hard, you know, the 
hardest, the hardest part is 

555
00:31:47,280 --> 00:31:50,360
actually making the hay. 
You need the, you need the, the 

556
00:31:50,360 --> 00:31:54,400
weather to make the hay. 
And whether it's a, you know, a 

557
00:31:54,840 --> 00:31:58,840
bumper crop or, you know, a thin
crop, you still need the weather

558
00:31:58,840 --> 00:32:01,640
to make it. 
So that's the that's, that's 

559
00:32:01,840 --> 00:32:04,480
that's the key. 
And it's clear, Nick, that you 

560
00:32:04,480 --> 00:32:06,880
manage challenges and and stress
really well. 

561
00:32:06,880 --> 00:32:10,160
But is it something that you 
worry about looking ahead as a 

562
00:32:10,160 --> 00:32:14,320
farmer, as a business owner, 
with these unpredictable weather

563
00:32:14,840 --> 00:32:18,440
seasons that we're seeing? 
Do you worry about the future of

564
00:32:18,440 --> 00:32:22,840
making hay and halage? 
Actually, you can't, you can't, 

565
00:32:23,200 --> 00:32:24,800
you can't worry about it, can 
you? 

566
00:32:24,800 --> 00:32:26,640
It's, it's the seasons have 
definitely changed. 

567
00:32:27,000 --> 00:32:30,280
I mean, I've, I've seen that, 
you know, we seem to get these 

568
00:32:30,280 --> 00:32:35,640
drier springs and, you know, 
I've, I've noticed that sort of 

569
00:32:35,720 --> 00:32:37,560
August now seems to almost be a 
wet month. 

570
00:32:37,560 --> 00:32:40,040
I think we had a good Woolworths
last year, but Woolworths now 

571
00:32:40,040 --> 00:32:42,600
seems to be quite, you know, 
sketchy. 

572
00:32:44,160 --> 00:32:47,360
But yes, I, I definitely think 
the seasons have changed. 

573
00:32:47,800 --> 00:32:53,000
And yeah, you, I think you, you 
may see that. 

574
00:32:53,240 --> 00:32:57,480
I know that I've got a guy 
growing hay for me this year. 

575
00:32:57,760 --> 00:33:01,400
He's got 300 acres in it and 
he's got, he, he can irrigate it

576
00:33:01,400 --> 00:33:03,440
all. 
He's a vegetable grower. 

577
00:33:03,520 --> 00:33:08,040
And I think the potato trade has
been so bad the last couple of 

578
00:33:08,280 --> 00:33:11,000
years that he's going to be, 
he's started growing hay and he,

579
00:33:11,000 --> 00:33:13,320
he can actually irrigate it. 
So that's going to be really 

580
00:33:14,080 --> 00:33:15,520
interesting to see how that 
goes. 

581
00:33:15,520 --> 00:33:18,720
He can, you know, control what 
water he puts on. 

582
00:33:19,800 --> 00:33:23,640
Again, you do need the you do 
need the, you know, 2-3 weeks of

583
00:33:24,000 --> 00:33:28,240
hot, sunny, windy, dry weather 
when you come to make it. 

584
00:33:31,920 --> 00:33:35,600
And I wonder if we're going to 
see this summer equestrians kind

585
00:33:35,600 --> 00:33:39,640
of grabbing all the hay and 
hailage they can and filling up 

586
00:33:39,640 --> 00:33:43,440
barns and sheds as soon as 
possible to try and avoid that 

587
00:33:43,440 --> 00:33:46,360
panic that we've experienced 
throughout the winter, steadily 

588
00:33:46,360 --> 00:33:49,120
getting worse and actually 
feeling the real the crunch in 

589
00:33:49,120 --> 00:33:51,880
this springtime. 
I wonder if people will start 

590
00:33:52,240 --> 00:33:54,640
sort of making plans ahead of 
time. 

591
00:33:55,800 --> 00:33:57,400
Yeah, 100%. 
Yeah, you do. 

592
00:33:57,560 --> 00:34:01,400
We see it every year with a 
straw, you know, on a, on a, on 

593
00:34:01,400 --> 00:34:06,280
a year when there's a bump 
across the straw, the, the, you 

594
00:34:06,280 --> 00:34:11,719
know, the price drops. 
And then not many folks then 

595
00:34:12,040 --> 00:34:16,239
bail straw next year because 
there's such a, a carryover and 

596
00:34:16,239 --> 00:34:20,600
there's not so much bailed. 
And then, then it runs short and

597
00:34:20,600 --> 00:34:22,520
then everybody goes out the next
year and bails it. 

598
00:34:22,639 --> 00:34:26,760
And yeah, I can, I can, I can, I
can see that actually that, that

599
00:34:26,800 --> 00:34:30,719
everybody will be making hay 
this year and, and, and the 

600
00:34:30,719 --> 00:34:34,880
price will, you know, if there's
a bumper crop and lots made and 

601
00:34:34,880 --> 00:34:36,880
obviously the price will, will 
drop again. 

602
00:34:38,360 --> 00:34:40,040
And the. 
Price will, will, will. 

603
00:34:40,320 --> 00:34:42,639
Yeah, the price. 
You know, I'm pretty convinced 

604
00:34:42,639 --> 00:34:47,719
that the price will will will 
drop anyway, I don't think it 

605
00:34:47,719 --> 00:34:50,280
can possibly be as dry as it was
last year, can it? 

606
00:34:51,080 --> 00:34:54,159
Oh, no, don't say it. 
That's what we're all, you know,

607
00:34:54,360 --> 00:34:57,320
hoping, wishing and praying for 
and and also hoping that we see 

608
00:34:57,320 --> 00:35:00,040
the prices come down because 
it's always a worry that they 

609
00:35:00,040 --> 00:35:02,800
will just stay at that at that 
risen cost. 

610
00:35:03,720 --> 00:35:06,960
Yeah. 
Well, I think, you know, like I 

611
00:35:06,960 --> 00:35:09,960
said earlier, it depends on what
happens on the war, doesn't it? 

612
00:35:09,960 --> 00:35:12,400
With the, with the fuel as well,
because everything that goes 

613
00:35:12,400 --> 00:35:15,240
into everything that goes into 
good quality, hey, you know, 

614
00:35:15,280 --> 00:35:22,520
fertilizers and, and and fuel 
and and chemicals is going to go

615
00:35:22,520 --> 00:35:26,960
through the roof. 
So yeah, it will be. 

616
00:35:27,040 --> 00:35:30,760
It will certainly be perhaps 
more expensive than it 

617
00:35:30,760 --> 00:35:34,720
historically has been, but I 
don't, I think you'll see it 

618
00:35:34,720 --> 00:35:36,440
drop back from where it is at 
the moment anyway. 

619
00:35:37,680 --> 00:35:40,520
And like you mentioned, another 
price hike coming literally in 

620
00:35:40,520 --> 00:35:44,000
the coming weeks with this, this
fuel rise as well, where it's 

621
00:35:44,000 --> 00:35:46,080
absolutely skyrocketed, hasn't 
it? 

622
00:35:46,480 --> 00:35:49,880
A question then have to try and 
find more funds to cover even 

623
00:35:49,880 --> 00:35:52,840
higher delivery rates. 
I mean, my delivery cost has has

624
00:35:52,840 --> 00:35:56,280
tripled, I think when I last, 
when I last heard the scores on 

625
00:35:56,280 --> 00:35:58,600
the doors. 
So it's it's really difficult 

626
00:35:58,600 --> 00:36:02,280
because whereas horse owners do,
we find this, this extra money 

627
00:36:02,440 --> 00:36:05,160
that we haven't accounted for in
horse ownership. 

628
00:36:06,200 --> 00:36:08,880
I know, I know. 
It's, it's it's tricky, isn't 

629
00:36:08,880 --> 00:36:10,000
it? 
It is. 

630
00:36:10,680 --> 00:36:13,920
It's so difficult, but Nick, 
thank you so much for sharing 

631
00:36:13,920 --> 00:36:17,000
with us your story and what it's
like behind the scenes trying to

632
00:36:17,000 --> 00:36:21,160
kind of manage and maintain 
these hay stocks for, for 

633
00:36:21,160 --> 00:36:23,720
customers and clients all over 
the world from everyday 

634
00:36:23,720 --> 00:36:26,840
equestrians to like you say the 
king of Qatar and and the 

635
00:36:26,840 --> 00:36:29,040
biggest racehorse yards in the 
world. 

636
00:36:29,240 --> 00:36:33,000
I mean, are you amazed to to sit
back and think about where you 

637
00:36:33,040 --> 00:36:36,600
are supplying now in your 
career, in your 30 plus years of

638
00:36:36,600 --> 00:36:37,480
doing this? 
Yeah. 

639
00:36:38,040 --> 00:36:40,080
Definitely, yeah. 
We never, never take it for 

640
00:36:40,080 --> 00:36:43,000
granted. 
It's no, it's, it's, it's, it's 

641
00:36:43,000 --> 00:36:46,400
been good to us really. 
And no, we're really, really 

642
00:36:46,400 --> 00:36:49,360
pleased how it's going. 
And like I say, I've got Harry 

643
00:36:49,360 --> 00:36:53,200
now who's sort of taken on the 
battle and he's, he's doing 

644
00:36:53,200 --> 00:36:56,800
really well and, you know, 
picking up customers and looking

645
00:36:56,800 --> 00:36:59,960
after them and growing it. 
So yeah, no, it's good. 

646
00:36:59,960 --> 00:37:00,920
It's good. 
It's really good. 

647
00:37:01,960 --> 00:37:04,960
I'm learning to to navigate 
those difficulties and all the 

648
00:37:05,040 --> 00:37:06,560
challenges that come along with 
it. 

649
00:37:07,320 --> 00:37:10,120
Yeah, well, he's, he's started 
in probably the hardest, the 

650
00:37:10,160 --> 00:37:14,000
hardest decade, hasn't he? 
What with, you know, COVID and 

651
00:37:14,600 --> 00:37:19,640
and Brexit and, you know, all 
the other problems we've had. 

652
00:37:19,640 --> 00:37:21,600
So yeah. 
And what with these 

653
00:37:21,600 --> 00:37:23,760
unpredictable weathers, that's 
what it's going to take, isn't 

654
00:37:23,760 --> 00:37:25,440
it? 
To keep moving forward with a a 

655
00:37:25,440 --> 00:37:29,160
business like yours is to be 
able to do the sort of seemingly

656
00:37:29,160 --> 00:37:31,960
impossible. 
Yeah, exactly. 

657
00:37:32,080 --> 00:37:35,400
Yeah, yeah. 
And Nick, we've heard your phone

658
00:37:35,400 --> 00:37:39,120
dinging with sales throughout 
the chat, so we know that you're

659
00:37:39,120 --> 00:37:41,400
incredibly busy. 
What does the rest of your day 

660
00:37:41,400 --> 00:37:45,400
look like for you, Nick? 
The rest of the day, back in the

661
00:37:45,400 --> 00:37:49,120
office this afternoon, I'm 
trying to sort out how I can get

662
00:37:49,120 --> 00:37:54,280
rid of shavings in India, no. 
And what happens next when we'll

663
00:37:54,280 --> 00:37:56,400
have to wait and see. 
Nick, it sounds like you're just

664
00:37:56,400 --> 00:37:59,640
taking it as it comes and and 
navigating it when you get 

665
00:37:59,640 --> 00:38:01,080
there. 
Yeah. 

666
00:38:01,080 --> 00:38:03,200
We'll, we'll, we'll sort it out 
one way or the other. 

667
00:38:03,400 --> 00:38:06,040
Yeah. 
Nick, for those listening who 

668
00:38:06,040 --> 00:38:09,680
think I desperately need some 
hay and they live somewhere in 

669
00:38:09,680 --> 00:38:13,160
the UK, how do they get in touch
with you to find out if you'll 

670
00:38:13,160 --> 00:38:18,000
be able to deliver? 
Yeah, just message us on go on 

671
00:38:18,000 --> 00:38:20,480
the website, you'll see the 
different types of hay we've got

672
00:38:20,480 --> 00:38:23,920
on there. 
And yeah, you all the details 

673
00:38:23,920 --> 00:38:26,080
are on there. 
And give us a shout, e-mail us, 

674
00:38:27,160 --> 00:38:30,560
give us a call and hopefully we 
can, we can help you out. 

675
00:38:30,720 --> 00:38:32,920
Yeah. 
Brilliant. 

676
00:38:32,920 --> 00:38:34,440
Nick, thank you so much for 
coming on. 

677
00:38:34,440 --> 00:38:37,160
Curious the question. 
Thanks very much.

