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Today on the Winning with 
Shopify podcast. 

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Our motto? 
Is SEO for everyone? 

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Yeah. 
I mean, you could cut SEO in so 

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many different ways. 
That's what differentiates EOS 

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from other apps. 
I mean, that's one of the 

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hardest parts of SEOI think. 
There are always room for 

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improvement. 
You've got to survive. 

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I mean that's that's the main 
part of the. 

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Question. 
This is not something that's 

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really got to happen. 
It might. 

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Happen like that of other brands
that have gone down. 

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Almost like the wrong Rd. 
Especially now with the use of 

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AI, this becomes even a bigger 
problem. 

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Hello and welcome to another 
episode, the winning We Shall 5 

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podcast to meet your host Nick 
Truman. 

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It's a lovely sunny day here in 
the United Kingdom. 

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And if you're living in a 
country that's not the United 

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Kingdom, you're like, why on 
earth do you always comment on 

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the weather? 
It's all we talk about in the 

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UK. 
It's either raining or it's 

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sunny or it's grim or both all 
at the same time. 

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Yesterday we had Four Seasons at
once. 

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We had hail stones, lots of 
other good fun stuff. 

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But I hope you are all well. 
I hope the year has kicked off 

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nice and strong for you. 
We are heading towards the end 

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of Q3. 
How terrifying. 

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It's gone so quickly. 
There's loads of turbulent stuff

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going on country to country at 
the moment, but loads of brands 

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are thriving in that there are 
opportunities all over the 

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place, so make sure you stay 
plugged into shows like this. 

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Listening some amazing guests. 
We have brand stories and a 

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whole range of other things. 
If you haven't already, hit 

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Subscribe. 
And apart from that, let's dive 

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into today's session. 
I'm joined by somebody who's 

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from a business which is very 
close to my heart, which is why 

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they're one of our sponsors and 
they're called Yost. 

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I was lucky enough a few years 
ago to meet Yost himself, who I 

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understand we'll find out from 
our guest in a second. 

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I think he's no longer in the 
business. 

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I think he's exited and 
hopefully enjoying his 

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retirement. 
But I got to meet Yost himself, 

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which was an absolute dream of 
mine, having used the tool for 

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nearly 20 years. 
It's an SEO tool. 

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They have a Shopify plugin and 
we're going to talk a little bit

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more about that as we dive into 
today. 

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But I'm delighted and have to 
read his job title. 

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Normally I say founder or Co 
founder or director or something

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or CEO. 
I'm delighted to introduce Sid, 

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who is the senior customer 
success manager and merchant 

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insights advisor. 
Sid, welcome to the show. 

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How are you? 
I'm, I'm doing good. 

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Nick, thanks for inviting me to 
your podcast. 

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It's it's an absolute pleasure. 
It's great to have you. 

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Absolutely great. 
Say, let's talk about your job 

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title quickly and then we'll get
to know you a little bit better 

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and then we'll talk about SEO. 
But tell us about your job 

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title. 
What do you do all day? 

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What's your, how did both sides 
of that title come about? 

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I know. 
It's, it's a pretty long title, 

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but you know, like the, the 
point is that I work directly 

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with merchants, you know, like 
from small businesses to Shopify

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glass brands. 
I review their technical SEO 

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setup, I identify issues, I 
guide them on best practices 

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within the Shopify framework. 
So this is mostly what I am 

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doing, but I'm also helping them
with effectively using our app 

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and improving their SU, 
metadata, content optimization, 

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and of course on the other side,
the merchants insight advisor. 

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I'm identifying patterns from 
those interactions that I have 

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with the merchants and the 
stores and translate those 

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insights into internal 
recommendations that help us 

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shape and all the product. 
Nice. 

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And so I imagine your the work 
you're doing on one side of that

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is almost like a focus group to 
then take insights back to make 

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Yost a better plugin for Shopify
or sorry, not plugin, it's 

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WordPress, but app Shopify. 
Yeah, yeah, nice, nice. 

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Well, look, we're going to talk 
more about this as we go 

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through. 
We're going to talk a bit about 

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AI, which some of you might have
heard of. 

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We're going to talk more about 
SEO and a whole range of other 

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things in this. 
But before that, I love this bit

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now and we've seen our 
engagements gone up. 

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So you guys are clearly enjoying
it. 

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Who are watching? 
And Sid, what is your favorite 

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chocolate bar at the moment? 
OK, since, you know, I am and I 

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live in Greece, there's, you 
know, like local brands. 

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So maybe not very known, it's 
called EON, but OK, from 

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international brands, I would 
say Tony Chuck alone. 

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So I I think you you know that. 
Yeah, yeah. 

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Yeah, yeah, we do. 
We do. 

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We know it very, very well here 
in the UK. 

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Favorite song or playlist at the
moment? 

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What you're listening to? 
Oh, I'm planning to go to a 

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Metallica concert later this 
year. 

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Nice. 
Yes. 

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Yes. 
A metalhead. 

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Yes. 
I would say. 

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Love it. 
Nice, nice. 

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I, I don't like it now, but I'm 
a massive metalhead. 

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I was listening to metal on the 
way in this morning. 

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So yeah, enjoy it. 
I saw them live once, many, many

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years ago. 
And, and final fun question. 

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We learned a bit about Yoast and
you've got to live in Antar 

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Arctica for a month. 
What 3 items are you taking to 

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Antarctica with you? 
That's a tough one. 

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I would definitely. 
Think how cold it's going to be.

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Yeah, yeah. 
I mean, you know, like I would 

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take my favorite jacket, I 
guess. 

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You know, like I know I will 
need special equipment 

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definitely, but I would take, 
you know, like my favorite 

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jacket for sure. 
I would take my cell phone 

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obviously. 
OK, phone for. 

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Help. 
Yeah. 

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And definitely my glasses, I 
cannot rely on contact lenses. 

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So I think those not super fun 
stuff, but practical. 

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Mostly practical. 
You've got to survive. 

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I mean, that's, that's the main 
part of the question. 

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So we did desert island a few 
weeks ago, we've done 

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Antarctica. 
So stay tuned everyone, for 

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where we're going next. 
I've got a couple of ideas and 

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Yost as a, as a business. 
How long has Yost been running 

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for? 
When, when was it founded? 

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And obviously it was WordPress 
plug in initially, was it? 

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And now it's expanded. 
But when, when when did it 

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start? 
It it started in 2010, so last 

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year was 15 years. 
We celebrated 15 years at Yost 

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and yeah, now it's the 16th 
year. 

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And by the time this goes out, I
would have just celebrated 15 

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years at my agency as well since
I founded it. 

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So we're we're the same year. 
Check that out. 

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You guys are doing much better 
than us, but that's great. 

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That's fine. 
I, I want an easier life, I 

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think than than Yost has had. 
He's obviously done very well. 

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And final, final quick fire 
question. 

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Then we'll get into some of the 
meat of today. 

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What is the most popular 
country? 

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Who uses Yost across all 
platforms the most? 

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The USI mean like in in general,
like how about customers from 

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all over the world, but the most
our our main audience is and 

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customer base is from the United
States. 

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Yeah, yeah. 
And when we, if anyone else has 

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not heard of Yost, I'm going to 
make you feel really, really 

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embarrassed now. 
And Yost is the world's most 

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used website plugin across any 
platform. 

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It's not the most used Shopify 
app. 

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I believe that's Judge me and I 
think they've held that that 

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trophy for quite a while, but 
certainly the world's most used 

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and you'll find Yost on more 
sites across the entire world 

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than any other plug in, which is
most insane when you think about

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like what tech is being used the
most. 

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Yost is there number one and 
again, all kind of leverage of 

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the WordPress success and now 
available on other platforms. 

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Let's get in some of the meat 
today then, Sid. 

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I'm quite excited giving them an
SEO person. 

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I'm quite excited to get in some
of the some of this stuff. 

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How does Yoast then obviously 
you have a Shopify app now. 

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How does Yoast work with 
Shopify? 

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Like how plugged in are you guys
like and how do you work with it

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as a platform? 
Yeah. 

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Well, as you know, unlike 
WordPress, Shopify is a close 

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platform. 
So we need to follow, you know, 

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like a certain framework that 
they provide. 

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But you know our motto is SEO 
for everyone. 

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So we try to move as much as 
possible from that core and 

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features from WordPress to 
Shopify and help also Shopify 

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merchants. 
What we do is besides taking 

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care of the technical aspects of
SEO, applying best practices 

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out-of-the-box for the merchants
and help them, you know, with 

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their SEO efforts, we provide 
also SEO and readability 

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analysis. 
That's what differentiates EOS 

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from other apps. 
We help people understand how 

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they can optimize their content 
so it makes sense for their 

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audience and the search engines 
in order to achieve, you know, 

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like better ranking, better 
visibility, and overall better 

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SEO results. 
Which I guess you could almost, 

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I mean, you could cut SEO in so 
many different ways. 

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One way you could split it 
though, is like there's there's 

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some stuff that is very unique 
to the business, isn't there? 

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There's the content, the 
keywords, the products, But also

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there are things that actually 
just when Google crawls and 

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looks to index pages of a 
website, there are simple things

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like the site map, the XML site 
map, the robot TXT. 

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There are basic things that YOS 
provides or optimizes or makes 

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easier more available to to the 
crawlers that actually should 

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just be like a box tick for 
every platform. 

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But then we still get a lot of 
people who are on custom 

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platforms. 
It's an absolute nightmare. 

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And how how much do you find? 
You know, if you if you were to 

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put a percentage or a score in 
it, how much would you say, yo 

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sort of does the technical side 
of SEO for you versus you still 

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need to do some of it yourself? 
Well, there are always room for 

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improvement, you know, like if 
someone wants especially, you 

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know, like on an open platform 
like WordPress, they can do a 

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lot of things. 
Yeah, Yeah. 

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But I would say in both cases, 
like 9095%, you know, like a 

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technical SEO is, is taken care 
of, you know, like it depends, 

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you know, like on the needs of 
a, of a website or a store. 

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But a lot of of of that, you 
know, like core SEO technicals 

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are taken care of by using the 
plug in. 

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It depends, of course, you know,
like on the situation, you know,

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like the app has certain 
features because it's only for 

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Shopify merchants. 
The plug in in WordPress, 

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there's a free version, there's 
a premium version. 

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There are additional plugins 
that help with specific needs 

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like local, you know, like video
SEO and things like that. 

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But like I said, in most cases I
would say 9095% is taken care 

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of. 
Which is good because I mean, 

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it's one of the hardest parts of
SEO I think is because you 

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can't, you can't read technical,
you can't feel it, you can't see

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it as a customer. 
You know, you just, it's just 

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there in the background. 
Whereas Google knows because 

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Google's the one actually called
it the pages. 

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One of the things I find I find 
absolutely fascinating with 

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Shopify and I, you just reminded
me of this when you were saying 

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like how much of it is just kind
of automated just by using the 

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Yoast app within Shopify. 
It kind of does a lot of this 

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stuff for you. 
One thing I was I'm always 

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amused by and I have this phrase
internally on my team. 

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Shopify is as it's a closed 
platform and it's a very good 

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platform to just launch a site. 
You've got to check out. 

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You can upload products, you can
start selling stuff pretty much 

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immediately. 
Sometimes when people put a bad 

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design or they break like the 
standard like home to collection

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to product to use a journey or 
something. 

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When they do that, I joke with 
people, especially with the 

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designers. 
So like you've broken Shopify, 

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like default off the shelf theme
looks better than this, like you

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have broken Shopify, which which
is quite a, quite, quite a hard 

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thing to do, I think overall. 
But let, I mean, let's let's 

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move on to our next bit then. 
So I'm really excited to see 

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what your thoughts are on this, 
which why we put this question 

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00:11:13,120 --> 00:11:16,520
in what are the biggest SEO and 
discoverability challenges that 

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Shopify fortunes, Mace, sorry, 
Shopify merchants face today? 

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00:11:20,720 --> 00:11:23,480
So discoverability challenges 
and some of the biggest SEO 

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challenges. 
Well, you know, through the 

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00:11:27,040 --> 00:11:31,240
interactions that I have, you 
know, with with the merchants I 

236
00:11:31,240 --> 00:11:35,720
see often as the most concerning
thing is misalignment. 

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A lot of people are trying to 
use key phrases or focus key 

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phrases, at least in our app in 
a way that doesn't always 

239
00:11:46,800 --> 00:11:51,320
satisfy what the potential 
customer is looking for. 

240
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So when that happens, 
performance suffers. 

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00:11:55,720 --> 00:11:59,960
You know, like you have to align
the focus key phrase and the 

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00:11:59,960 --> 00:12:03,120
optimization that you do with 
customer intent. 

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As you know, like if even if you
do everything perfectly, if you 

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do not satisfy that intent, most
likely you will not convert. 

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And as you know, merchants is 
all about, you know, 

246
00:12:16,400 --> 00:12:18,440
conversions. 
This episode of Winning Shopify 

247
00:12:18,440 --> 00:12:21,400
is brought to you by Tax Cloud. 
It's the busiest time of year 

248
00:12:21,400 --> 00:12:23,560
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249
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250
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256
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257
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259
00:12:48,600 --> 00:12:50,200
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261
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262
00:12:55,320 --> 00:12:56,960
To apply for that and learn 
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263
00:12:56,960 --> 00:13:02,120
taxcloud.com/winning. 
That's taxcloud.com/winning. 

264
00:13:03,120 --> 00:13:06,040
I think it's a really good point
that sometimes we have clients 

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00:13:06,040 --> 00:13:08,960
that are like, you know, as the 
agency, they say to us like, I 

266
00:13:08,960 --> 00:13:11,600
want to be #1 for this. 
And we're like, but you're not 

267
00:13:11,600 --> 00:13:13,280
the best at that. 
You're definitely not the best 

268
00:13:13,280 --> 00:13:14,200
at that. 
And you don't have the best 

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00:13:14,200 --> 00:13:16,120
solution to that. 
And actually, if someone's 

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00:13:16,120 --> 00:13:19,200
looking for that, some companies
do that, you do something very, 

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00:13:19,200 --> 00:13:22,920
very similar, but you don't do 
that thing that they're looking 

272
00:13:22,920 --> 00:13:26,240
for quite like everybody else. 
And I think it's exactly what 

273
00:13:26,240 --> 00:13:28,280
you say, isn't it, about that 
misalignment between almost 

274
00:13:28,280 --> 00:13:30,600
between keyword and then the 
actual content and solution that

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00:13:30,600 --> 00:13:32,760
the business provides? 
Yeah, exactly. 

276
00:13:33,080 --> 00:13:39,120
And especially now with the use 
of AI, this becomes even a 

277
00:13:39,120 --> 00:13:43,800
bigger problem because yes, AI 
can help a lot with, you know, 

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00:13:43,800 --> 00:13:46,800
like creating content and 
providing, you know, like the 

279
00:13:46,800 --> 00:13:48,880
information that someone might 
be looking for. 

280
00:13:48,880 --> 00:13:52,720
Because let's face it, you know,
like it's, it's not the the most

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00:13:52,720 --> 00:13:56,440
fun thing to create content for 
products, especially if you have

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00:13:56,440 --> 00:14:00,880
like thousands of products. 
But at the same time, treating 

283
00:14:00,920 --> 00:14:05,880
SEO this way, it's something 
that will not differentiate you 

284
00:14:06,000 --> 00:14:08,760
from your competition. 
And if you just keep on 

285
00:14:08,760 --> 00:14:12,800
producing content that doesn't 
differentiate you from the store

286
00:14:12,800 --> 00:14:16,320
that sells the exact same 
product, for example, there's no

287
00:14:16,320 --> 00:14:20,880
reason for you to appear like 
hiring the results or like have 

288
00:14:20,880 --> 00:14:24,200
more visibility in LL apps. 
Yeah, yeah. 

289
00:14:24,600 --> 00:14:27,200
And I, I, I, we someone's get it
again as an agency where it's 

290
00:14:27,200 --> 00:14:30,120
like somebody says, like, can 
you optimize this and get some 

291
00:14:30,120 --> 00:14:33,360
more sales and some like, no, no
one likes this product. 

292
00:14:33,840 --> 00:14:36,880
We just, you know, there's only 
so much we can do in the SEO 

293
00:14:36,880 --> 00:14:38,280
world, isn't there? 
Like you can have all perfect 

294
00:14:38,280 --> 00:14:42,040
technical, incredible content, 
the best offsite backlinking 

295
00:14:42,040 --> 00:14:44,960
strategy that's ever happened, 
and then you've got bad reviews 

296
00:14:44,960 --> 00:14:46,840
for the product. 
And it's like Google's just, 

297
00:14:46,840 --> 00:14:48,440
they might still rank you 
because you've done everything 

298
00:14:48,440 --> 00:14:50,840
else really well. 
But yeah, the whole business is 

299
00:14:50,840 --> 00:14:52,280
going to fall apart. 
There's no point selling 

300
00:14:52,280 --> 00:14:53,960
products if you're going to get 
loads of returns. 

301
00:14:54,360 --> 00:14:57,200
And so I think you've, you've, 
you've got to look at this whole

302
00:14:57,200 --> 00:14:59,800
picture together, haven't you? 
Like, I know it's just the 

303
00:14:59,800 --> 00:15:03,120
technical SEO bit or just a bit 
of content that's all got to be 

304
00:15:03,120 --> 00:15:05,760
done in tandem with the, the, 
the tone of voice, the mission 

305
00:15:05,760 --> 00:15:08,280
of the business, the product 
range, who's the customer. 

306
00:15:08,520 --> 00:15:10,360
We've got to get all of this 
tied up, don't we? 

307
00:15:10,360 --> 00:15:12,040
Yeah. 
There, there, there are so many 

308
00:15:12,040 --> 00:15:16,400
parameters, you know, like that 
affect SEO in an indirect way. 

309
00:15:16,480 --> 00:15:21,880
So you have to to make sure that
you approach your whole 

310
00:15:21,880 --> 00:15:24,160
business, you know, like 
holistically regarding your, 

311
00:15:24,560 --> 00:15:28,680
your SU efforts. 
It's not just about, you know, 

312
00:15:28,680 --> 00:15:33,440
like optimizing your content, 
it's also about user experience.

313
00:15:33,480 --> 00:15:38,360
If you don't use, you know, like
the right theme or you create, 

314
00:15:38,360 --> 00:15:43,160
you know, like content that does
not make sense so much for your 

315
00:15:43,160 --> 00:15:47,160
audience, if and if it's 
technically perfect, it will not

316
00:15:47,160 --> 00:15:50,800
provide the same experience. 
People will just leave the page 

317
00:15:50,800 --> 00:15:54,440
or not buy the product. 
And as you know, this will 

318
00:15:54,480 --> 00:15:58,480
affect your SEO results. 
You will not rank so well. 

319
00:15:58,480 --> 00:16:00,560
You will not be visible in the 
LLF. 

320
00:16:00,560 --> 00:16:03,520
So yeah, definitely I agree with
what she said. 

321
00:16:04,120 --> 00:16:06,360
Yeah, and go make something we 
mentioned a minute ago with the 

322
00:16:06,600 --> 00:16:09,280
the way Shopify is actually 
built, obviously there's themes,

323
00:16:09,280 --> 00:16:11,840
there's collections, there's 
products, apps. 

324
00:16:12,280 --> 00:16:14,360
The other one here is about 
storefront APIs. 

325
00:16:14,600 --> 00:16:16,320
Some people have made Shopify 
headless. 

326
00:16:16,320 --> 00:16:18,560
Let's not get into headless 
today, do a whole episode on 

327
00:16:18,560 --> 00:16:20,440
headless. 
But there's all these different 

328
00:16:20,440 --> 00:16:22,440
things. 
How in your experience are they 

329
00:16:22,440 --> 00:16:25,880
affecting positively or 
negatively affecting both SEO 

330
00:16:25,880 --> 00:16:28,000
and just overall business 
performance? 

331
00:16:28,000 --> 00:16:30,920
Like if someone's not on Shopify
or they are in Shopify and feel 

332
00:16:30,920 --> 00:16:33,280
limited and restricted, how do 
you see it? 

333
00:16:33,280 --> 00:16:35,120
Do you see it as a good thing? 
You see it's a bad thing? 

334
00:16:35,120 --> 00:16:36,520
Are there ways around these 
things? 

335
00:16:36,520 --> 00:16:38,800
Is it choose a different 
platform if it doesn't work? 

336
00:16:38,800 --> 00:16:42,640
Like what are your thoughts? 
Well, I mean, Shopify is a 

337
00:16:42,640 --> 00:16:45,000
closed platform. 
It operates in a in a defined 

338
00:16:45,000 --> 00:16:49,800
framework. 
So themes and apps needs to work

339
00:16:49,800 --> 00:16:52,760
within that structure. 
This isn't necessarily a 

340
00:16:52,760 --> 00:16:56,880
limitation, but you know, like 
it does mean that the solutions 

341
00:16:56,880 --> 00:17:01,880
that you will select for your 
business sometimes overlap or 

342
00:17:01,880 --> 00:17:04,720
create conflicts. 
And when that happens, it will 

343
00:17:04,720 --> 00:17:08,839
definitely affect performance 
and and SEO. 

344
00:17:08,839 --> 00:17:16,400
So what people need to do for 
their businesses is to take into

345
00:17:16,400 --> 00:17:20,079
account those possibilities, 
those things that might happen 

346
00:17:20,440 --> 00:17:24,520
and do not, you know, like, for 
example, stuff that are stores 

347
00:17:24,520 --> 00:17:28,840
with apps that have similar 
functions or testing things or 

348
00:17:28,840 --> 00:17:33,040
themes that provide, you know, 
like some functionality that 

349
00:17:33,520 --> 00:17:37,440
might affect SEO in order to 
produce, you know, like the 

350
00:17:37,440 --> 00:17:42,560
right results. 
So, yeah, because of that, you 

351
00:17:42,560 --> 00:17:46,560
know, like structure, it's good 
and easy for a lot of merchants 

352
00:17:46,560 --> 00:17:50,680
to get started. 
But as as time passes and you 

353
00:17:50,680 --> 00:17:53,960
use like more apps or develop 
further your store, especially 

354
00:17:53,960 --> 00:17:58,640
if you're a bigger one, these 
things can can create issues, 

355
00:17:58,640 --> 00:18:01,880
you know like to the overall 
user experience and the the SEO 

356
00:18:01,880 --> 00:18:03,560
results. 
Yeah, absolutely. 

357
00:18:03,560 --> 00:18:05,640
And we, we certainly have some 
it's, it's normally like if 

358
00:18:05,680 --> 00:18:08,480
someone's come from a Magento 
developer background, they're 

359
00:18:08,480 --> 00:18:10,360
the ones that are like, I can't 
do this and can't do this and 

360
00:18:10,360 --> 00:18:12,480
can't do this. 
It's like good go and realize 

361
00:18:12,480 --> 00:18:15,080
from my point, go and write some
content, find some better 

362
00:18:15,080 --> 00:18:18,240
products, work on expanding your
margins, learn how to do 

363
00:18:18,240 --> 00:18:20,080
marketing. 
Like you don't have to spend 

364
00:18:20,080 --> 00:18:22,240
days on end coding stuff in 
Magento anymore. 

365
00:18:22,240 --> 00:18:24,160
Like you just click, it's 
already done. 

366
00:18:24,160 --> 00:18:25,000
You don't have to worry about 
it. 

367
00:18:25,000 --> 00:18:27,080
And if it's not perfect, fine, 
it's not the most important 

368
00:18:27,080 --> 00:18:29,240
thing. 
Like, you know, having perfect 

369
00:18:29,240 --> 00:18:32,160
code is not, it's not the BL and
end all. 

370
00:18:32,160 --> 00:18:34,320
But to a lot of developers it is
because they're very prideful at

371
00:18:34,320 --> 00:18:36,280
the way they've coded it. 
But I mean, these days there's 

372
00:18:36,280 --> 00:18:38,760
so much AI that can support that
anyway. 

373
00:18:38,760 --> 00:18:41,240
Like I, I literally have been, 
I've been deleting our 

374
00:18:41,320 --> 00:18:44,200
subscriptions on so many tech 
systems recently, just building 

375
00:18:44,200 --> 00:18:45,960
our own apps. 
Like I've built one that does 

376
00:18:45,960 --> 00:18:47,800
our annual leave system. 
I've built one that does our 

377
00:18:48,280 --> 00:18:50,360
applications. 
If candidates want to come and 

378
00:18:50,640 --> 00:18:52,960
apply for a job and work here, 
I'm building another one at the 

379
00:18:52,960 --> 00:18:54,200
moment. 
It's going to be a new task 

380
00:18:54,200 --> 00:18:57,280
management system for our entire
company across all our services 

381
00:18:57,280 --> 00:19:00,680
and all our clients. 
And so like we're living in this

382
00:19:00,680 --> 00:19:02,640
age, I think where actually a 
plug and play platform is the 

383
00:19:02,640 --> 00:19:05,360
thing that you need. 
I I've also been fascinated 

384
00:19:05,360 --> 00:19:07,240
that, and this isn't one of the 
questions on the list. 

385
00:19:07,720 --> 00:19:09,960
And I don't know if you, I don't
know how close you were to 

386
00:19:09,960 --> 00:19:15,480
Shopify at the time, but Google 
updated when Shopify started to 

387
00:19:15,480 --> 00:19:18,120
really boom. 
Google used to want these long 

388
00:19:18,560 --> 00:19:22,360
URL strings with like, you know,
forward slash women's forward 

389
00:19:22,360 --> 00:19:26,520
slash clothing, forward slash 
jumpers, forward slash wool, 

390
00:19:26,680 --> 00:19:29,640
forward slash blue forward slash
size 9. 

391
00:19:30,080 --> 00:19:32,240
Sorry, it's not a size size 10/8
and 10. 

392
00:19:32,240 --> 00:19:34,160
They go up in twos and they're 
like size 10. 

393
00:19:34,480 --> 00:19:35,840
And then it's like, here's the 
page. 

394
00:19:35,880 --> 00:19:38,640
And then Shopify was like, no, 
it's forward slash products, 

395
00:19:38,640 --> 00:19:41,560
forward slash name of product or
it's forward slash collections, 

396
00:19:41,560 --> 00:19:43,240
forward slash name of 
collection. 

397
00:19:43,520 --> 00:19:47,280
And it, Shopify changed that and
Google reacted and Google said, 

398
00:19:47,280 --> 00:19:50,000
do you know what that is 
actually better for users? 

399
00:19:50,000 --> 00:19:53,160
So we're going to upgrade the 
algorithm on SEO so we can 

400
00:19:53,160 --> 00:19:55,080
change. 
And again, I think looking at 

401
00:19:55,080 --> 00:19:58,200
the way things are going, it's 
Google and Shopify alike are 

402
00:19:58,200 --> 00:20:01,600
trying to make things better for
customer and use the business 

403
00:20:01,600 --> 00:20:05,400
need to then focus on your USPS,
your tone of voice, your goals. 

404
00:20:06,000 --> 00:20:07,120
It's been fascinating, hasn't 
it? 

405
00:20:07,120 --> 00:20:10,160
Some of these changes where one 
big tech platform does 

406
00:20:10,160 --> 00:20:13,040
something, you go that's nice, 
but it's going to ruin SEO. 

407
00:20:13,040 --> 00:20:15,920
But then Google reacts and Bing 
reacts and it's like, uh, it's 

408
00:20:15,920 --> 00:20:17,400
not been so bad for SEO after 
all. 

409
00:20:17,400 --> 00:20:20,320
It's actually the new norm, but 
there's been quite a few things 

410
00:20:20,320 --> 00:20:21,560
like that. 
And I guess being part of a 

411
00:20:21,640 --> 00:20:24,920
closed platform like Shopify, in
a way, it kind of protects you. 

412
00:20:24,920 --> 00:20:27,760
Like you're part of a big 
community of people here that 

413
00:20:27,760 --> 00:20:30,640
Google's like, we couldn't we, I
mean, from Google's point of 

414
00:20:30,640 --> 00:20:33,680
view, they couldn't just stop 
indexing Shopify stores one day,

415
00:20:33,960 --> 00:20:36,480
but actually they would for the 
odd custom build shop here and 

416
00:20:36,480 --> 00:20:38,040
there. 
So Shopify's actually a good 

417
00:20:38,040 --> 00:20:41,120
solution in that closed platform
where you can't change too much,

418
00:20:41,120 --> 00:20:43,920
isn't it? 
Yeah, yeah, it's it, it, it's 

419
00:20:43,920 --> 00:20:46,880
definitely, you know, like good 
to have like that structure. 

420
00:20:46,920 --> 00:20:50,640
You know, like because as you 
said, when you come from a 

421
00:20:50,640 --> 00:20:54,480
different platform, you might 
see certain limitations and say 

422
00:20:54,480 --> 00:20:59,320
why I cannot do this, why I 
cannot do that, but get out of 

423
00:20:59,320 --> 00:21:04,080
what you used to do. 
So it's a good thing that's 

424
00:21:05,120 --> 00:21:08,880
Shopify provides this kind of 
structure and you can follow how

425
00:21:08,880 --> 00:21:14,160
things can be built one upon, 
you know, like the other in 

426
00:21:14,160 --> 00:21:18,120
order to make sure that your 
website is scrolled, is indexed.

427
00:21:18,120 --> 00:21:22,080
You will not find yourself in in
in a weird situation where you 

428
00:21:22,080 --> 00:21:24,360
suddenly see things. 
Not exactly. 

429
00:21:24,760 --> 00:21:27,120
Those are my worst phone calls. 
When someone calls up and says 

430
00:21:27,120 --> 00:21:29,360
we've been put in Google 
sandbox, Yeah, no. 

431
00:21:29,360 --> 00:21:31,440
To. 
Reject the call, reject it. 

432
00:21:31,440 --> 00:21:33,800
We're not getting involved. 
And no, we can't help businesses

433
00:21:33,800 --> 00:21:35,480
that have had that. 
And I mean, one of the first 

434
00:21:35,480 --> 00:21:37,480
things we do is we just disavow 
the bad links. 

435
00:21:37,880 --> 00:21:39,960
And sometimes you just see 
revenue goes Ding and it just 

436
00:21:39,960 --> 00:21:42,160
goes, it just goes up and it's 
like, what did you do? 

437
00:21:42,160 --> 00:21:45,280
And it's like undid everything 
that your black, your your Black

438
00:21:45,280 --> 00:21:49,280
Hat bad SEO agency have done. 
But let's let's talk about AI 

439
00:21:49,520 --> 00:21:52,040
like AI, I mean, it's definitely
here to stay. 

440
00:21:52,040 --> 00:21:53,360
It's changing a lot at the 
moment. 

441
00:21:54,200 --> 00:21:56,400
How is it changing? 
The the three things we 

442
00:21:56,400 --> 00:21:58,400
specifically got here, which I 
think are really good points. 

443
00:21:58,720 --> 00:22:01,240
The first ones around how 
merchants create content. 

444
00:22:01,240 --> 00:22:03,760
The second one's about how they 
manage SEO, and the third one is

445
00:22:03,760 --> 00:22:04,960
about how they compete in 
search. 

446
00:22:04,960 --> 00:22:11,200
So let's talk about content 
creation like SEO hat on how how

447
00:22:11,200 --> 00:22:14,480
should and shouldn't people? 
I'm going to ask, sorry this is 

448
00:22:14,480 --> 00:22:15,760
a horrible question but. 
No. 

449
00:22:16,320 --> 00:22:20,280
Commenting myself, how should 
people use and not use AI to 

450
00:22:20,280 --> 00:22:22,480
create content for better SEO 
Gone. 

451
00:22:22,640 --> 00:22:26,640
Give us your thoughts. 
Yeah, I mean, it's definitely a 

452
00:22:27,120 --> 00:22:29,360
good thing. 
You know, like a good tool. 

453
00:22:29,360 --> 00:22:32,320
This is how you succeed AI as a 
tool. 

454
00:22:32,600 --> 00:22:36,280
It's not something that will 
replace you or your Sul 

455
00:22:36,480 --> 00:22:40,080
specialist or your agency. 
It's something that can help you

456
00:22:40,080 --> 00:22:44,760
with creating, you know, like 
doing your research fast, draft 

457
00:22:44,760 --> 00:22:49,080
content fast, optimized fast. 
And in general, it lowers 

458
00:22:49,080 --> 00:22:55,840
barriers mostly for smaller 
businesses, but that also, as 

459
00:22:55,840 --> 00:23:01,040
aforementioned, it creates a lot
of content and that content is 

460
00:23:01,040 --> 00:23:05,280
saturated, which makes very, 
very important the human input 

461
00:23:05,280 --> 00:23:11,040
to that AI content. 
You have to make sure that what 

462
00:23:11,160 --> 00:23:14,360
is produced is actually 
sensible. 

463
00:23:14,360 --> 00:23:17,760
It can it, it, it makes sense 
for your audience, for your 

464
00:23:17,760 --> 00:23:21,520
customer base, so it can 
actually attract them and help 

465
00:23:21,520 --> 00:23:26,240
them, you know, like decide if 
the product is for them or not. 

466
00:23:26,240 --> 00:23:32,080
So overall, AI is, is a great 
tool, but it needs to be used 

467
00:23:32,520 --> 00:23:34,400
wisely. 
You know, like there should be 

468
00:23:34,400 --> 00:23:39,360
people that will review that 
content and provide input and 

469
00:23:39,360 --> 00:23:44,760
adjusted before it's just, you 
know, like publish happens that 

470
00:23:44,760 --> 00:23:48,800
that content on a page. 
Otherwise, you should not expect

471
00:23:48,840 --> 00:23:54,480
any tangible, you know, like, or
even positive results for your 

472
00:23:54,560 --> 00:23:57,440
SU when you use just AI without 
any human input. 

473
00:23:57,720 --> 00:23:59,880
Yeah, no, I completely agree. 
I I love the way you phrase that

474
00:23:59,880 --> 00:24:03,080
of like AI as a tool. 
The second part to that I'd add,

475
00:24:03,080 --> 00:24:06,800
which my old FD would always say
to me is the tools are great, 

476
00:24:06,800 --> 00:24:08,680
but they're only as good as the 
person holding them. 

477
00:24:09,280 --> 00:24:13,640
Like if you gave me a a furnace 
and a hammer and some iron, I 

478
00:24:13,640 --> 00:24:16,360
couldn't make you a product, but
I couldn't do that. 

479
00:24:16,480 --> 00:24:19,720
They're fantastic tools. 
I couldn't use them, but I'm not

480
00:24:19,720 --> 00:24:21,240
trained in that. 
I'm not skilled in that. 

481
00:24:21,240 --> 00:24:25,400
And I think one of the, one of 
the things that really struck me

482
00:24:25,400 --> 00:24:28,240
recently is one of one of the 
brands we took on were like, 

483
00:24:28,400 --> 00:24:31,160
we've been producing all this AI
content and publishing it on all

484
00:24:31,160 --> 00:24:34,080
our product pages, our blog, and
we're just not getting any SEO 

485
00:24:34,080 --> 00:24:36,160
traction. 
So we went and had a read of 

486
00:24:36,160 --> 00:24:38,280
some of this content and we, we 
said, we, we challenged them a 

487
00:24:38,280 --> 00:24:41,320
bit and said on your product 
pages, all this AI content 

488
00:24:41,320 --> 00:24:44,680
you've added, do you think that 
is increasing your conversion 

489
00:24:44,680 --> 00:24:46,760
rate or is it decreasing your 
conversion rate? 

490
00:24:46,760 --> 00:24:47,840
And then like, it must be 
increasing. 

491
00:24:47,840 --> 00:24:49,720
It's, there's more of it, it 
must be better. 

492
00:24:50,200 --> 00:24:53,160
We took all of it off and just 
made it very simple, like 3 

493
00:24:53,160 --> 00:24:56,040
little box, you know, 3 little 
ticks, 3 features of this 

494
00:24:56,040 --> 00:25:00,040
product price add to car 
conversion rate went up tenfold 

495
00:25:00,600 --> 00:25:03,320
and it was like actually you 
were adding loads and loads of 

496
00:25:03,320 --> 00:25:05,880
descriptive content for a quite 
a simple product. 

497
00:25:05,880 --> 00:25:08,040
Actually, the image is all you 
needed. 

498
00:25:08,160 --> 00:25:10,280
The image would describe what 
that product is. 

499
00:25:10,480 --> 00:25:12,440
And now we just need those a 
few, you know, based on the 

500
00:25:12,440 --> 00:25:14,040
keyword for it. 
We see a few of those things. 

501
00:25:14,440 --> 00:25:17,960
I always say with with content, 
if if you wouldn't read this, 

502
00:25:18,200 --> 00:25:20,120
then your customers definitely 
wouldn't read this. 

503
00:25:20,120 --> 00:25:23,800
And it's like you should use AI 
as you say, if you ask AI. 

504
00:25:24,080 --> 00:25:28,440
Find me 20 really cool facts 
about merino wool because I mean

505
00:25:28,440 --> 00:25:30,520
this jump is made of merino wool
like it's corporate. 

506
00:25:30,720 --> 00:25:33,720
Give me 20 facts about merino 
wall and it's like great 20 

507
00:25:33,720 --> 00:25:35,000
facts. 
Loads of companies do that. 

508
00:25:35,240 --> 00:25:39,760
Give me 20 facts that were only 
found in the last three months. 

509
00:25:40,280 --> 00:25:42,520
Now we're getting something 
like, now it's becoming unique. 

510
00:25:42,880 --> 00:25:45,920
And then it's like, what? 
What would be a better fact than

511
00:25:45,920 --> 00:25:48,480
this if I could find the answer 
or prove it myself? 

512
00:25:48,680 --> 00:25:50,360
Great team. 
We're going to do an experiment,

513
00:25:50,360 --> 00:25:52,680
one of our products or some of 
our material, and we're going to

514
00:25:52,680 --> 00:25:54,120
answer that. 
And we'll be the only people on 

515
00:25:54,120 --> 00:25:56,120
the entire Internet that have 
done that experiment. 

516
00:25:56,200 --> 00:25:57,800
And now we've got a unique blog 
post. 

517
00:25:57,800 --> 00:26:00,880
And I know it's a lot more work,
but so often people say like, 

518
00:26:00,880 --> 00:26:02,920
yeah, I've been blogging loads 
and I'm still getting no traffic

519
00:26:02,920 --> 00:26:05,800
or, or worse still. 
And we met a golf brand a few 

520
00:26:05,800 --> 00:26:07,480
weeks ago. 
And James and Andy, I know you 

521
00:26:07,480 --> 00:26:08,520
listen to the podcast, so hi, 
guys. 

522
00:26:08,840 --> 00:26:12,920
And but we met these guys and 
they were enormous, enormous 

523
00:26:13,000 --> 00:26:14,640
amount of traffic coming into a 
blog post. 

524
00:26:15,000 --> 00:26:16,720
And we sort of said, who who 
wrote that? 

525
00:26:16,720 --> 00:26:19,320
And it was Andy. 
But James runs the blog and he 

526
00:26:19,320 --> 00:26:21,000
was like, yeah, I just did one 
on an afternoon. 

527
00:26:21,000 --> 00:26:22,680
He's like, how do we convert 
that traffic? 

528
00:26:22,680 --> 00:26:25,040
And it we sort of said, well, 
we'll do what we can, you know, 

529
00:26:25,040 --> 00:26:28,160
as many product placements, but 
but people are not, people are 

530
00:26:28,160 --> 00:26:30,360
coming in with a question. 
They're not coming in with AI 

531
00:26:30,360 --> 00:26:32,640
want to shop. 
So it's just the wrong, it's 

532
00:26:32,640 --> 00:26:34,720
good for brand awareness, but 
it's the wrong sort of traffic 

533
00:26:34,720 --> 00:26:37,400
if you want revenue. 
And actually we, we, we also 

534
00:26:37,400 --> 00:26:39,520
said to them like this content 
belongs in an Evergreen 

535
00:26:39,520 --> 00:26:42,320
depository of like how to 
improve my golf swing or 

536
00:26:42,320 --> 00:26:44,000
something. 
Like that's the area to put it 

537
00:26:44,000 --> 00:26:46,920
not in a here's just a random 
blog post that loads of people 

538
00:26:46,920 --> 00:26:48,680
now read, get their answer and 
leave the site. 

539
00:26:48,680 --> 00:26:51,040
That's not good commercially. 
And so, yeah, I mean, you must 

540
00:26:51,040 --> 00:26:53,520
have these conversations all the
time with Shopify brands about 

541
00:26:54,040 --> 00:26:55,920
what kind of content to create, 
where to put it. 

542
00:26:55,920 --> 00:26:58,760
You know, I mean, do you have 
any examples of like that of 

543
00:26:58,760 --> 00:27:01,800
other brands that have gone down
almost like the wrong roads in a

544
00:27:01,800 --> 00:27:04,240
sense and gone, we've got all 
this traffic, but we're just not

545
00:27:04,240 --> 00:27:07,160
getting the revenue? 
Yeah, I mean like when when I'm 

546
00:27:07,160 --> 00:27:12,880
talking to to merchants, in many
cases I see the exact same 

547
00:27:12,880 --> 00:27:14,640
things that that you just 
mentioned. 

548
00:27:14,640 --> 00:27:17,680
You know, like we create 
content, we we populate the 

549
00:27:17,680 --> 00:27:19,600
page, you know, like with 
content, we provide the 

550
00:27:19,600 --> 00:27:23,680
information, we have a list, we 
have the ingredients or the 

551
00:27:23,680 --> 00:27:26,360
materials or whatever, you know,
like depending on the product. 

552
00:27:26,840 --> 00:27:32,120
But those pages are not convert.
Do those information align with 

553
00:27:32,160 --> 00:27:35,360
what the customer is actually 
looking for? 

554
00:27:35,800 --> 00:27:38,760
Do you provide, you know, like 
an example, a use case, 

555
00:27:38,760 --> 00:27:43,320
something that answers, you 
know, like what they're really 

556
00:27:43,320 --> 00:27:47,480
trying to find in order to be 
convinced to buy the product? 

557
00:27:47,680 --> 00:27:54,880
So that's why mostly lately with
the use of AI, a lot of FAQs are

558
00:27:55,040 --> 00:28:00,000
embedded into actual product 
description, well included in 

559
00:28:00,000 --> 00:28:04,320
product content and description.
So people besides the 

560
00:28:04,320 --> 00:28:07,600
information about the product 
can also find answers to their 

561
00:28:07,600 --> 00:28:10,680
questions. 
And that can lead yeah, to 

562
00:28:10,680 --> 00:28:16,920
conversion because OK, if an 
answer is provided right there, 

563
00:28:17,400 --> 00:28:20,080
I am convinced and I will buy 
that product. 

564
00:28:21,200 --> 00:28:24,880
So, yeah, definitely it's not 
just about blog post, you know, 

565
00:28:24,880 --> 00:28:29,000
like you can definitely create 
blog post to provide enough 

566
00:28:29,120 --> 00:28:33,680
unique information that make you
differentiate yourself, you 

567
00:28:33,680 --> 00:28:40,600
know, like from other businesses
and also give that unique value,

568
00:28:40,760 --> 00:28:44,600
you know, like to to the to your
potential customer. 

569
00:28:45,520 --> 00:28:50,800
It's answering the questions 
that the merchant has where the 

570
00:28:51,200 --> 00:28:55,200
where exactly the product is. 
So providing those information 

571
00:28:55,200 --> 00:28:58,440
at the end of the product page 
can help you convert. 

572
00:28:58,720 --> 00:29:01,440
Do you ever find that in your 
warehouse you have dead stock, 

573
00:29:01,600 --> 00:29:03,400
you can't sell it, no one wants 
to buy it and you can't get a 

574
00:29:03,400 --> 00:29:06,200
refund on it. 
Or alternatively, you're missing

575
00:29:06,200 --> 00:29:08,120
inventory in your warehouse that
you need, you've got sales 

576
00:29:08,120 --> 00:29:10,880
coming in and you're low on 
stock and you haven't ordered 

577
00:29:10,960 --> 00:29:13,520
more stock in time, All these 
things hit profit. 

578
00:29:13,560 --> 00:29:15,320
And I've been there. 
I've run my own Shopify store 

579
00:29:15,320 --> 00:29:17,840
and had exactly that problem. 
But we've partnered up with 

580
00:29:17,840 --> 00:29:20,280
Inventory Planner who have the 
most incredible app to help you 

581
00:29:20,280 --> 00:29:24,120
manage that and forecast exactly
what products, what skews even 

582
00:29:24,120 --> 00:29:27,440
down to what colour of products 
you need to order in advance to 

583
00:29:27,440 --> 00:29:30,240
make sure stock levels remain 
consistent throughout. 

584
00:29:30,680 --> 00:29:32,200
They're also running a seven day
boot camp. 

585
00:29:32,200 --> 00:29:34,240
And if you want to go and sign 
up to that, it's 7 emails every 

586
00:29:34,240 --> 00:29:37,080
seven days and it takes the same
amount of time as your morning 

587
00:29:37,120 --> 00:29:39,160
coffee. 
And in seven days, like me, you 

588
00:29:39,160 --> 00:29:40,640
can become an inventory 
management. 

589
00:29:40,720 --> 00:29:42,400
Pro. 
Both links are in the. 

590
00:29:42,400 --> 00:29:44,640
Description, Enjoy. 
Yeah, yeah. 

591
00:29:44,640 --> 00:29:47,360
And I love that example you've 
given about the conversion point

592
00:29:47,360 --> 00:29:49,800
because it's, if you take 
another, another way of looking 

593
00:29:49,800 --> 00:29:53,680
at content, specifically SEO 
content, it's slotting it in, in

594
00:29:53,680 --> 00:29:57,280
the right part of the journey of
the customer journey. 

595
00:29:57,320 --> 00:30:00,080
And therefore deciding, is this 
a blog post? 

596
00:30:00,080 --> 00:30:02,040
Is this a collection? 
Is it a product? 

597
00:30:02,040 --> 00:30:04,960
Like when someone searches that,
what are they trying to find? 

598
00:30:05,560 --> 00:30:07,760
And generally for, you know, 
sort of small up and coming 

599
00:30:07,760 --> 00:30:10,120
business, you want to focus as 
much as possible almost on like 

600
00:30:10,120 --> 00:30:13,240
product and collection journeys 
because they're the people who 

601
00:30:13,240 --> 00:30:15,560
are ready to buy products. 
They're asking a question or 

602
00:30:15,560 --> 00:30:17,120
something. 
It's like when we when we're 

603
00:30:17,120 --> 00:30:20,560
going for kind of like market 
share and market dominance, then

604
00:30:20,560 --> 00:30:22,000
we need more of this blog 
content. 

605
00:30:22,000 --> 00:30:24,480
But for now, someone's got a 
problem. 

606
00:30:24,480 --> 00:30:25,880
The solution is buying a 
product. 

607
00:30:25,920 --> 00:30:28,040
We need to have either have a 
collection of product page that 

608
00:30:28,040 --> 00:30:31,120
answers that problem with a 
solution and the solution is buy

609
00:30:31,120 --> 00:30:32,960
this. 
Or actually we've got 50 you 

610
00:30:32,960 --> 00:30:34,560
could choose from. 
It's a collection. 

611
00:30:34,800 --> 00:30:36,720
But then when they land on the 
collection, what's the next part

612
00:30:36,720 --> 00:30:38,120
of the story? 
Where does, where does SEO 

613
00:30:38,120 --> 00:30:40,360
content play a part? 
Is it having a description? 

614
00:30:40,360 --> 00:30:43,160
Welcome to this collection. 
We've got a short video to help 

615
00:30:43,160 --> 00:30:45,280
you decide what product to buy 
because it's quite a complicated

616
00:30:45,280 --> 00:30:46,800
purchase or you know what you 
want. 

617
00:30:46,800 --> 00:30:50,040
You're buying on colour and size
here, so filter by size. 

618
00:30:50,320 --> 00:30:52,240
You do the colours like you're 
looking at it. 

619
00:30:52,240 --> 00:30:55,320
So simply to build a journey and
you do that on every collection,

620
00:30:55,320 --> 00:30:57,680
every products, you're going to 
be ranking well, exactly as you 

621
00:30:57,680 --> 00:31:00,240
said right at the start, it's 
about that user experience, that

622
00:31:00,240 --> 00:31:04,800
journey that people are going to
go through to ask you a really 

623
00:31:04,800 --> 00:31:06,880
difficult question. 
And it was on the list and you 

624
00:31:06,880 --> 00:31:08,480
said you got notes. 
I'm excited to see what you say 

625
00:31:08,480 --> 00:31:12,120
on this, but all of this is 
great and this is all today, but

626
00:31:12,120 --> 00:31:14,080
what's coming tomorrow? 
Like what do you, where do you 

627
00:31:14,080 --> 00:31:16,320
guys think Shopify are heading 
as a platform? 

628
00:31:16,320 --> 00:31:18,680
Where do you think things might 
be very, very different in the 

629
00:31:18,680 --> 00:31:20,280
future? 
And how does that affect SEO? 

630
00:31:20,520 --> 00:31:29,040
Well, I, I know that Shopify 
will definitely become more and 

631
00:31:29,040 --> 00:31:33,400
more AI native. 
It will provide more solutions 

632
00:31:33,400 --> 00:31:39,080
embedded in the actual everyday 
merchant workflows and focus on 

633
00:31:39,080 --> 00:31:42,920
practical outcomes. 
So it's not just about the high,

634
00:31:43,160 --> 00:31:47,560
it's actually using this tool, 
like I said, AI in a way, in a 

635
00:31:47,560 --> 00:31:52,520
practical manner, in a way that 
makes sense and that helps with 

636
00:31:52,560 --> 00:31:57,280
the everyday tasks and and work 
a merchant has to do in order to

637
00:31:57,320 --> 00:32:00,080
to succeed with their business, 
regardless if it's a small 

638
00:32:00,080 --> 00:32:04,960
business or, you know, like a 
big plus brand. 

639
00:32:04,960 --> 00:32:09,800
At the same time, I think the 
product platform will continue 

640
00:32:09,800 --> 00:32:13,240
expanding and becoming more 
flexible. 

641
00:32:13,240 --> 00:32:16,440
Yeah, yeah. 
And provide more options for 

642
00:32:16,440 --> 00:32:19,280
those plus merchants because 
like you said, you know, like 

643
00:32:20,800 --> 00:32:24,960
people want more customization 
options, they want to, to 

644
00:32:24,960 --> 00:32:28,920
expand, they want to find 
solutions that will be even more

645
00:32:28,920 --> 00:32:33,480
tailored to, to what they 
actually want to, to do and 

646
00:32:33,480 --> 00:32:38,120
achieve. 
So yes, I, I, I do see that 

647
00:32:38,160 --> 00:32:42,760
there will be automation 
optimization in, in, in a way 

648
00:32:42,760 --> 00:32:48,280
that will be embedded in, in the
Shopify platform in, in a 

649
00:32:48,280 --> 00:32:51,240
seamless, let let me put it this
better, you know, like in a 

650
00:32:51,240 --> 00:32:56,080
seamless way, but at the same 
time provide enough 

651
00:32:56,320 --> 00:33:01,640
customization and and options to
plus merchants for their 

652
00:33:01,640 --> 00:33:05,560
specific needs for, for their 
stores and businesses. 

653
00:33:05,720 --> 00:33:09,400
Yeah, yeah, I, I, I think it's 
been fascinating and I think 

654
00:33:09,400 --> 00:33:10,760
you're right. 
I think shopping is going to 

655
00:33:10,760 --> 00:33:14,200
become way more seamless and 
more of a, let's face it, 

656
00:33:14,200 --> 00:33:16,280
eventually everyone's going to 
have a personal stylist that's a

657
00:33:16,280 --> 00:33:18,320
piece of AI. 
And it's like, go and find me 

658
00:33:18,320 --> 00:33:20,600
some stores that have this. 
Then you land on the store and 

659
00:33:20,600 --> 00:33:22,160
it's like, hey, I brought you to
the store. 

660
00:33:22,160 --> 00:33:24,840
Same AI, you know, like what, 
what sort of thing you're 

661
00:33:24,840 --> 00:33:27,080
looking for. 
Like, you know, have your 

662
00:33:27,080 --> 00:33:29,120
measurements changed since you 
shopped 3 weeks ago? 

663
00:33:29,120 --> 00:33:31,280
And this other shop, you 
literally have this personal 

664
00:33:31,280 --> 00:33:33,800
stylist that will follow you 
around, I think, and talk about 

665
00:33:33,800 --> 00:33:36,320
these things. 
Or rather than, and I've started

666
00:33:36,320 --> 00:33:38,760
doing it now, rather than saying
like I need a new phone case, 

667
00:33:39,080 --> 00:33:42,520
you go and ChatGPT and say, this
is my lifestyle, this is what I 

668
00:33:42,520 --> 00:33:45,520
do, I want to be smart or I need
something really secure and 

669
00:33:45,520 --> 00:33:47,360
rugged. 
Like what kind of phone case 

670
00:33:47,360 --> 00:33:48,920
should I be looking at? 
And it doesn't. 

671
00:33:48,960 --> 00:33:50,640
And if you put it on the right 
mode, it doesn't come back and 

672
00:33:50,640 --> 00:33:53,520
say, here are some phone cases. 
It actually comes back and says,

673
00:33:54,000 --> 00:33:56,120
what's your budget? 
You know what, what exact phone 

674
00:33:56,120 --> 00:33:57,720
model have you got? 
What is your budget? 

675
00:33:57,720 --> 00:34:00,120
And when you say you're working 
in a rugged environment, you 

676
00:34:00,120 --> 00:34:02,400
want a building site or are you 
travelling a lot? 

677
00:34:02,400 --> 00:34:05,960
Like how rugged are we talking? 
And is is it rugged and good 

678
00:34:05,960 --> 00:34:08,480
design or just I just need to 
make sure it doesn't smash when 

679
00:34:08,480 --> 00:34:10,280
I drop it. 
That's the conversation people 

680
00:34:10,280 --> 00:34:12,840
are having and I think there 
there's that on the front end, 

681
00:34:12,840 --> 00:34:14,760
isn't there? 
And then Shopify sidekick, I 

682
00:34:14,760 --> 00:34:16,760
don't know how much you play 
with Sid and, and all of you 

683
00:34:16,760 --> 00:34:19,000
guys listening. 
Sidekick's incredible. 

684
00:34:19,000 --> 00:34:21,280
The amount of meetings I sit in 
now and people are like, this is

685
00:34:21,280 --> 00:34:23,000
our best selling product and I 
go, is it? 

686
00:34:23,000 --> 00:34:25,840
And us, I go, no, it's not it's 
4th like that's your best 

687
00:34:25,840 --> 00:34:27,840
selling product and it's a gift 
card. 

688
00:34:27,840 --> 00:34:29,719
Like we just learned something 
really important about our 

689
00:34:29,719 --> 00:34:31,920
customers and what we should 
actually be pushing on the site 

690
00:34:31,920 --> 00:34:34,719
is don't know what you want to 
buy as a gift, like buy a gift 

691
00:34:34,719 --> 00:34:36,280
card. 
Like we should have that as a 

692
00:34:36,280 --> 00:34:38,080
call to action because we're 
going to get the sale later. 

693
00:34:38,920 --> 00:34:40,800
But if we've got a higher chance
of selling a gift card than a 

694
00:34:40,800 --> 00:34:43,719
product right now, then great. 
Look, our, our range is 

695
00:34:43,719 --> 00:34:46,199
beautiful. 
Buy a gift card and set the gift

696
00:34:46,199 --> 00:34:48,800
card pricing at you can afford a
pair of trousers if you buy this

697
00:34:48,800 --> 00:34:51,400
gift card AT shirt, this one 
jumper, this one. 

698
00:34:51,840 --> 00:34:53,920
So whoever you gift it to. 
And again, this is like the user

699
00:34:53,920 --> 00:34:55,560
experience. 
Is it whoever you gift it to do 

700
00:34:55,560 --> 00:34:57,160
this. 
But I mean, how, how do you 

701
00:34:57,160 --> 00:34:59,920
find, how much are you finding? 
Given that you talk to merchants

702
00:34:59,920 --> 00:35:02,720
a lot, how much are you finding?
They're using sidekick or some 

703
00:35:02,720 --> 00:35:04,960
of them are like, Oh yeah, we 
haven't played with it yet. 

704
00:35:04,960 --> 00:35:07,600
Or some are religiously like we 
use it constantly. 

705
00:35:07,600 --> 00:35:08,640
Like this is this thing's 
amazing. 

706
00:35:09,000 --> 00:35:17,800
Well, I would say it depends on 
the size of the business, but I 

707
00:35:17,800 --> 00:35:20,320
do see it being used more and 
more. 

708
00:35:20,640 --> 00:35:24,280
And it does make sense because 
this is, like you said, a 

709
00:35:24,280 --> 00:35:27,960
really, really useful tool. 
It can do a lot of things. 

710
00:35:28,760 --> 00:35:34,800
I remember when I first saw how 
the psychic works in the Shopify

711
00:35:34,800 --> 00:35:36,560
edition. 
Step back in. 

712
00:35:36,760 --> 00:35:39,360
Yeah, yeah, in May. 
I remember. 

713
00:35:39,360 --> 00:35:41,960
Yeah, it was, it was amazing. 
It was amazing. 

714
00:35:42,320 --> 00:35:45,520
And I think as the time passes, 
you know, like, and people 

715
00:35:45,520 --> 00:35:49,560
become more and more familiar 
with the, the, the, the 

716
00:35:49,560 --> 00:35:52,960
capabilities of, of the tool, 
they will use it more and more 

717
00:35:53,000 --> 00:35:58,480
and it will develop more. 
So I do see it, you know, being 

718
00:35:58,480 --> 00:36:03,440
used, but not that much like at 
this point, at least with the 

719
00:36:03,440 --> 00:36:05,840
people and the merchants that 
I'm interacting right now. 

720
00:36:05,880 --> 00:36:11,280
But I definitely see this 
becoming more and more frequent 

721
00:36:12,280 --> 00:36:16,000
as a tool on those for those 
businesses. 

722
00:36:16,520 --> 00:36:19,040
I think it's like, like you said
earlier about tools, and I 

723
00:36:19,040 --> 00:36:21,480
commented as well, it's like the
more people know what Sidekick 

724
00:36:21,480 --> 00:36:24,200
can do and trust it, the more 
they will use it. 

725
00:36:24,200 --> 00:36:25,960
So I think it's a matter of 
when, not if. 

726
00:36:26,120 --> 00:36:28,280
Yeah, yeah. 
And final question then. 

727
00:36:28,280 --> 00:36:30,400
We love asking this especially 
to people like yourself who's 

728
00:36:30,400 --> 00:36:33,480
not in one specific like 
merchant store. 

729
00:36:33,480 --> 00:36:35,480
You work with lots of merchants,
so you obviously see lots and 

730
00:36:35,480 --> 00:36:38,400
lots of different things. 
If you were starting a store 

731
00:36:38,400 --> 00:36:42,960
today or, or, or if somebody is 
starting one, what's your advice

732
00:36:42,960 --> 00:36:44,400
to them? 
Or what would you do if you were

733
00:36:44,400 --> 00:36:47,080
starting a store like 
specifically from an SEO point 

734
00:36:47,080 --> 00:36:48,240
of view as well? 
Like what were some of the 

735
00:36:48,240 --> 00:36:51,880
things you would do from day one
and just bake into the business?

736
00:36:51,880 --> 00:36:55,080
Yeah, it's a great question. 
You know, like and something 

737
00:36:55,080 --> 00:36:58,960
that's I've been asked, you 
know, like again and again I 

738
00:36:58,960 --> 00:37:03,680
would say in in many cases. 
So if I was starting a business,

739
00:37:03,680 --> 00:37:08,920
I would say who is the store for
and how it can realistically 

740
00:37:08,920 --> 00:37:12,320
compete with with other stores, 
you know, like that might be 

741
00:37:12,320 --> 00:37:18,240
similar. 
Then I would try to validate the

742
00:37:18,240 --> 00:37:23,120
demand through keyword research 
and interpret those keywords 

743
00:37:23,120 --> 00:37:26,200
through buyer intent. 
Like I said, this is very 

744
00:37:26,200 --> 00:37:28,760
important. 
You know, like the, the, the SEO

745
00:37:29,200 --> 00:37:34,320
fundamentals haven't changed and
they're still applied today, but

746
00:37:34,960 --> 00:37:39,840
people, businesses and merchants
need to focus on what their 

747
00:37:39,840 --> 00:37:43,680
audience, what their potential 
customers are looking for. 

748
00:37:43,920 --> 00:37:47,560
So I would definitely optimize 
through that lens through 

749
00:37:47,560 --> 00:37:52,280
intention. 
And I would prioritize my top 

750
00:37:52,360 --> 00:37:57,840
products, top collections, 
making sure the SEO metadata are

751
00:37:57,880 --> 00:38:00,680
properly optimized, my content 
is optimized. 

752
00:38:00,920 --> 00:38:04,400
And then I would support that 
those products and those 

753
00:38:04,400 --> 00:38:10,800
collections with additional 
content, blog posts, FAQs, 

754
00:38:11,360 --> 00:38:15,840
things that could help customers
make those decisions. 

755
00:38:16,200 --> 00:38:21,040
And of course I would. 
I keep on working on my SEO and 

756
00:38:21,040 --> 00:38:24,200
I iterate and refine 
continuously because as you 

757
00:38:24,200 --> 00:38:28,600
know, SEO works best when it's 
disciplined and and ongoing. 

758
00:38:28,800 --> 00:38:32,160
Not the one that think, you 
know, like that you set and 

759
00:38:32,160 --> 00:38:34,120
forget. 
This is not how I say it works. 

760
00:38:34,640 --> 00:38:36,120
Yeah, yeah, absolutely. 
You know, I love that. 

761
00:38:36,120 --> 00:38:37,480
Thank you so much for that 
answer. 

762
00:38:37,480 --> 00:38:40,520
We, we ask a lot of businesses 
that, especially merchants on 

763
00:38:40,520 --> 00:38:42,760
the show, and it's fascinating 
hearing the difference between 

764
00:38:43,760 --> 00:38:46,400
merchant often I find, which is,
which is totally understandable.

765
00:38:46,520 --> 00:38:48,880
They look back on their mistakes
and say, well, I wouldn't do 

766
00:38:48,880 --> 00:38:49,720
that. 
I wouldn't do that and I 

767
00:38:49,720 --> 00:38:51,400
wouldn't do that. 
And we'd scale faster. 

768
00:38:51,400 --> 00:38:53,560
But I also say that's part of 
the journey, isn't it? 

769
00:38:53,560 --> 00:38:55,880
Whereas talking to someone like 
yourself, who's on my side of 

770
00:38:55,880 --> 00:38:57,760
the fence, where we work with 
lots of merchants, we talk to 

771
00:38:57,760 --> 00:39:00,480
lots of people all the time. 
It's like actually having seen 

772
00:39:00,480 --> 00:39:03,360
some of the mistakes they've 
made over the years or, or 

773
00:39:03,360 --> 00:39:05,320
actually some of the bits where 
we've seen like exponential 

774
00:39:05,320 --> 00:39:08,400
growth or really quick growth. 
I, I find it mad though, how 

775
00:39:08,400 --> 00:39:10,280
many? 
I just want to touch on one 

776
00:39:10,280 --> 00:39:11,800
thing you said because I find it
mad. 

777
00:39:12,120 --> 00:39:17,800
How many businesses and brands 
don't look at actual demand? 

778
00:39:18,160 --> 00:39:21,200
They just come up with the idea 
of a product and go, oh, 

779
00:39:21,240 --> 00:39:23,240
everybody needs. 
I mean, this is I fiddle with 

780
00:39:23,240 --> 00:39:25,320
this while I'm on shows because 
I can't sit still. 

781
00:39:25,480 --> 00:39:27,000
It's the lens cap for the 
camera, right? 

782
00:39:27,600 --> 00:39:29,640
And they might go like this lens
cap's rubbish. 

783
00:39:29,640 --> 00:39:31,920
And there's loads of faults with
the way this works, like the way

784
00:39:31,920 --> 00:39:33,600
you put it on. 
It's also plastic. 

785
00:39:33,600 --> 00:39:36,000
If they put something fluffy on 
it, it would clean the lens when

786
00:39:36,000 --> 00:39:37,480
I put it on. 
Like there's lots of little ways

787
00:39:37,480 --> 00:39:40,040
you can innovate it. 
But if you look on SEO, how many

788
00:39:40,040 --> 00:39:42,480
people are looking for, like if 
they're looking for a lens cap 

789
00:39:42,480 --> 00:39:45,440
replacement, it's normally, you 
know, there's a Sony camera. 

790
00:39:45,440 --> 00:39:49,560
I just need a Sony lens cap 
replacement for my Sony camera 

791
00:39:49,560 --> 00:39:52,000
and I want the right one. 
People would probably, you know,

792
00:39:52,000 --> 00:39:54,040
they might be wrong, but if they
don't look for them, it's like, 

793
00:39:54,320 --> 00:39:56,480
why are you starting a whole 
business and investing all your 

794
00:39:56,480 --> 00:39:58,800
money in this thing? 
So no, I completely hear you. 

795
00:39:58,840 --> 00:40:01,800
And if there's demand on search,
those people looking for it, 

796
00:40:01,800 --> 00:40:03,680
they're already looking for it. 
They already want it. 

797
00:40:03,680 --> 00:40:06,920
And rather than trying to find a
market where nobody wants this 

798
00:40:06,920 --> 00:40:08,720
thing yet because they don't 
know it exists, that's always a 

799
00:40:08,720 --> 00:40:11,080
lot harder because you have to 
do the brand and education 

800
00:40:11,080 --> 00:40:13,200
piece. 
But it's Sid. 

801
00:40:13,320 --> 00:40:15,760
Thank you so much for your time.
Thanks for the prep you've done.

802
00:40:15,760 --> 00:40:18,680
Thanks for some of the insights 
you've given us the answers 

803
00:40:18,680 --> 00:40:20,400
you've given. 
It's been great fun talking to 

804
00:40:20,400 --> 00:40:22,400
you. 
If people want to check out Yost

805
00:40:22,400 --> 00:40:25,040
and use it on their Shopify 
store, how's it spelled? 

806
00:40:25,040 --> 00:40:26,520
How can they find it in the App 
Store? 

807
00:40:27,160 --> 00:40:29,120
And I I forget the discount 
code, I'll put it in the 

808
00:40:29,120 --> 00:40:31,120
description, but how can people 
find the app if they want to 

809
00:40:31,120 --> 00:40:34,120
want to go and use it? 
Simply type Yost SEO and the 

810
00:40:34,120 --> 00:40:36,920
Shopify App Store and you will 
find our app. 

811
00:40:37,880 --> 00:40:42,440
It's, it's available on two 
different plants monthly and 

812
00:40:42,440 --> 00:40:44,920
annually. 
But we definitely suggest, you 

813
00:40:44,920 --> 00:40:47,960
know, like the annual option 
because it's already discounted.

814
00:40:48,400 --> 00:40:54,240
And of course you can see actual
results, you know, like when you

815
00:40:54,240 --> 00:40:58,520
are really engaged and invested 
in SEO, you know, like I want to

816
00:40:58,520 --> 00:41:02,320
be 100% clear with this. 
If people try to do SEO, you 

817
00:41:02,320 --> 00:41:05,480
know, like starting a business 
and expecting results in one or 

818
00:41:05,480 --> 00:41:09,120
two weeks, this is not something
that's really gonna happen. 

819
00:41:09,120 --> 00:41:13,440
It might happen, but it 
definitely it's not something 

820
00:41:13,440 --> 00:41:16,520
common. 
So it has to be a continuous and

821
00:41:16,520 --> 00:41:21,200
a disciplined effort in order to
get to those results. 

822
00:41:21,320 --> 00:41:25,560
Like I said, you have to try and
to differentiate yourself from 

823
00:41:25,560 --> 00:41:27,360
other businesses. 
Yeah, yeah. 

824
00:41:27,360 --> 00:41:30,280
And the traffic itself is free. 
So yeah, it's it's good. 

825
00:41:30,280 --> 00:41:31,240
It's good when you get the 
traffic. 

826
00:41:31,240 --> 00:41:32,960
It is worth the wait. 
But as you say, it won't happen 

827
00:41:32,960 --> 00:41:34,720
overnight. 
Definitely, like you said, you 

828
00:41:34,720 --> 00:41:37,800
know, like you gave also some 
examples before, but something 

829
00:41:37,800 --> 00:41:40,080
that I also share in my 
discussions with merchants. 

830
00:41:40,200 --> 00:41:43,880
It's like a treadmill. 
If you, you can buy the best 

831
00:41:43,880 --> 00:41:47,760
treadmill in the world, but it 
depends on how frequent you use 

832
00:41:47,760 --> 00:41:50,920
it and the way that you use it 
in order to get those results. 

833
00:41:51,400 --> 00:41:56,040
If you don't use it properly or 
frequently enough, you will not 

834
00:41:56,040 --> 00:41:58,880
get the the results you want. 
So it's really important to be 

835
00:41:58,880 --> 00:42:01,920
consistent. 
You know like gradually you will

836
00:42:01,920 --> 00:42:03,840
get there, but you have to be 
consistent. 

837
00:42:04,360 --> 00:42:06,400
Yeah, yeah, absolutely. 
Well, thank you so much, Sid. 

838
00:42:06,400 --> 00:42:07,680
Appreciate that. 
And if anyone's got any 

839
00:42:07,680 --> 00:42:10,760
questions as well, send them 
over hello at winning Wish 

840
00:42:10,760 --> 00:42:13,360
shopify.com, send any SEO 
questions or anything else ever.

841
00:42:13,520 --> 00:42:15,600
And we'll we'll forward any of 
them across to Sid as well and 

842
00:42:15,600 --> 00:42:17,440
get his thoughts or connect you 
guys up on e-mail and you guys 

843
00:42:17,440 --> 00:42:19,640
can have a quick chat and and 
get some support with that as 

844
00:42:19,640 --> 00:42:21,040
well. 
Thanks for joining us today. 

845
00:42:21,120 --> 00:42:23,400
Check out Yost. 
I think it's WWS 15. 

846
00:42:23,440 --> 00:42:26,400
I think it's the code, but it'll
be confirmed in the description.

847
00:42:26,720 --> 00:42:28,720
But if you can't find it, then 
drop us a note. 

848
00:42:28,720 --> 00:42:31,120
We can we can sort that out. 
Yeah, you get I think it's 15% 

849
00:42:31,120 --> 00:42:33,600
off through through us, which is
awesome. 

850
00:42:33,600 --> 00:42:35,640
So thanks for joining us. 
Thanks for tuning in, everybody.

851
00:42:35,640 --> 00:42:37,680
We'll be back again next week. 
And if you want to check out my 

852
00:42:37,680 --> 00:42:39,760
little episodes where I have a 
little rant about things going 

853
00:42:39,760 --> 00:42:42,480
on in the marketing industry, 
check out Tuesday T Rate Talks 

854
00:42:42,480 --> 00:42:44,320
as well. 
It's on the same podcast, just 

855
00:42:44,320 --> 00:42:45,560
hit subscribe. 
They all come out in the same 

856
00:42:45,560 --> 00:42:47,440
place. 
And but that's every Tuesday 

857
00:42:47,440 --> 00:42:48,800
because it's Tuesday T rate 
talks. 

858
00:42:48,960 --> 00:42:51,040
And then we've got loads of 
these interviews recorded or 

859
00:42:51,040 --> 00:42:52,600
queued up to record at the 
moment as well. 

860
00:42:52,600 --> 00:42:54,920
So we've got loads of Friday 
episodes coming out with amazing

861
00:42:54,920 --> 00:42:56,600
people like Sid. 
And some of the merchants we've 

862
00:42:56,600 --> 00:42:57,960
had on as well. 
So thanks tuning in, hit 

863
00:42:57,960 --> 00:42:59,760
subscribe if you haven't. 
And we hope you can join us 

864
00:42:59,760 --> 00:43:02,160
again next time. 
I just want to interrupt today's

865
00:43:02,160 --> 00:43:04,680
episodes tell you about some big
news for Shopify merchants. 

866
00:43:04,720 --> 00:43:07,960
Yapo, which you might be using 
is sunsetting is e-mail and SMS 

867
00:43:07,960 --> 00:43:09,600
products. 
You may have got an e-mail from 

868
00:43:09,600 --> 00:43:10,840
them. 
And if you haven't, this might 

869
00:43:10,840 --> 00:43:11,920
be the first time you're hearing
about this. 

870
00:43:11,920 --> 00:43:14,320
So if you have been using them, 
then you might be wondering 

871
00:43:14,320 --> 00:43:16,760
what's next? 
Well, our sponsor Saguno has you

872
00:43:16,760 --> 00:43:18,760
covered. 
Saguno is the most deeply 

873
00:43:18,760 --> 00:43:21,160
integrated e-mail marketing 
platform for Shopify and makes 

874
00:43:21,160 --> 00:43:23,880
switching really, really simple 
with hands on onboarding, 

875
00:43:23,880 --> 00:43:26,440
migration help and 
deliverability expertise. 

876
00:43:26,520 --> 00:43:29,920
Right now with code WWS 20, you 
get 20% of your first three 

877
00:43:29,920 --> 00:43:32,040
months with Saguno. 
So don't let your marketing skip

878
00:43:32,040 --> 00:43:34,320
a beat. 
Switch to Saguno today at 

879
00:43:34,320 --> 00:43:36,920
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