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Do you want to up your 
influencer marketing game? 

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Do you want to meet more 
influencers? 

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Have a better working 
relationship with influencers? 

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You might even be struggling to 
talk to them in the first place.

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Or you can get them to talk 
about your product and post to 

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their audiences without winning.
With Shopify, we have teamed up 

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with Affluencer which is an app 
you can install on Shopify and 

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it comes with a 30 day trial and
even in those first 30 days you 

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can meet a load of influencers 
and start promoting your 

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product. 
So there's no excuse. 

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Go and install the app, start 
the 30 day trial and give it a 

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go yourself and see how you get 
on. 

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Hello and welcome to another 
episode of the Winning with 

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Shopify podcast. 
For anyone that's not seen 

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before, I'm so happy you're 
listening to this episode 

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because this week I had the 
amazing Kieran from my SEO team 

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here at my agency spec and our 
website is spec dot digital. 

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You need any help with SEO or 
PVC on Google Ads and lots of 

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other channels And come reach 
out to us and come have a chat 

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before I talk about today's 
episode and all the crazy things

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Kieran and I started talking 
about a couple of which are 

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slightly funny and slightly 
interesting as to how we bought 

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them up. 
Talking about SEO and before 

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that, check out the growth hub 
if you haven't already. 

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It is exclusively for Shopify 
brands. 

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If you're not on Shopify, we'll 
let you in anyway. 

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But it is just for e-commerce 
brands. 

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There's no other agencies 
selling anything and the only 

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people in there are my team and 
we are here to help. 

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We do not push our own services.
We just help you guys with all 

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of your questions. 
We also have almost every single

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week a different round table 
that we have been running as 

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well. 
So we've been talking about 

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e-mail marketing. 
We've done one on SEMPPC, of 

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course, we're doing one on 
influencer marketing. 

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We've got some other stuff 
coming up where we've got some 

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guests joining us from some 
very, very successful businesses

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where people in our communities 
come along and ask them 

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questions and start debates and,
and start discussing things or 

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say I've got this issue on my 
website at the moment or my 

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Shopify store. 
Can you help? 

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So go and join the growth hub. 
It's absolutely amazing and it 

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only exists for you guys. 
So go to wwspodcast.com should 

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be up on the screen as well. 
Thank you, Sophie and Josh, our 

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editors, for putting that there.
Yeah, click on that or click on 

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a link or type that into a 
browser and go to the growth 

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hub, join the waiting list and 
we will get you guys in there 

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nice and quickly today. 
I want your SEO to be better and

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I want you guys to get more 
revenue from your SEO listings 

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especially as well. 
So Kieran and I are uncovering 

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how Google is looking at 
websites at the moment. 

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And we built a list of 10 things
that we alternated through each 

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point today. 
And the 10 things that we find 

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so many brands when we first get
talking to or audit their 

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website or talk about them 
becoming a client, these are the

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kind of things we'll work 
working on. 

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So we're giving away some of our
secret sauce today. 

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And if you want help with any of
them, you've got any questions, 

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I say at the end of the episode 
as well. 

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But yeah, SEO at spec SPEC dot 
digital. 

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So SEO at spec dot digital, drop
us an e-mail. 

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That e-mail address comes 
through to Kira, myself and the 

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whole team here. 
Just say that you were listening

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to the podcast and I heard your 
point on this. 

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Could you look at that on my 
store for me and we'll have a 

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quick look. 
But anyway, on to today's 

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hilarious list. 
You guys are finding these quite

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funny, so I'm going to keep 
doing them. 

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And we talked today about green 
jumpers, as you can see on 

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wearing a green jumper. 
If you're watching on YouTube, 

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Little plug, check out our 
YouTube channel, hit subscribe, 

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give us some likes and engage. 
We talk about green jumpers, 

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push chairs, crazy ex boyfriends
and girlfriends, holding pages 

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on websites, Internet time 
travel, and then a whole list of

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other things from site maps to 
keywords, to content, to how to 

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lay your collections out to how 
to get to #1 and bully your 

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competitors in the process. 
I hope you enjoyed today's 

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episode. 
Not to be missed, Sir Kieran, 

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welcome to the show. 
How are you doing today? 

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Yeah, feeling good. 
Thank you. 

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Nick, how are you? 
Good. 

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I'm very well. 
Thank you. 

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Very well. 
And as you guys can see, Kieran 

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and I have colour coordinated 
with green tops ready for 

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today's show. 
Kieran's a bit cold, which is 

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why he's got his coat on. 
But Kieran, for anyone who has 

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not been to any of our webinars,
you've not been on the podcast 

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before, been on webinars, give 
us a little background to where 

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you work, what you do, and then 
I'll introduce what we're 

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talking about today. 
Hey, guys. 

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So yeah, I, I work at Spec 
Digital for Nick. 

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I work as an SEO executive. 
I've been an SEO for around 6-7 

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years now. 
I love it, I breathe it, I live 

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it. 
Yeah, it's kind of me, really. 

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But yeah, that's my intro. 
Amazing, amazing. 

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And Kieran is very technical 
guys, which is one of the 

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reasons I really want to get him
on today. 

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We're going to be talking as you
can probably see about the 

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through the title and we're 
going to be talking about 

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Shopify SEO today and how to 
improve the SEO of your stores. 

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And Kieran and I have written 
out 10 amazing things that we 

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think every brand should do and 
most importantly things. 

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But we find almost every single 
brand that we start working with

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in our agency here are missing, 
haven't done, don't know what 

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they are, haven't thought about.
And most of them as well, if you

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get them right, we'll see a 
revenue uplift pretty quickly as

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well. 
So today is going to be A tag 

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team between Kieran and I 
Kieran, you're going to kick us 

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off. 
What is the first thing that 

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every brand should be doing and 
quite often is not? 

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OK sweet. 
So the first thing I would 

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consider is just keyword 
tracking. 

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So a lot of brands, they just 
release their website, they make

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it live, they don't do any SEO 
to it, They leave it for years 

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and they're not entirely sure 
what they're actually ranking 

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for. 
So there is a way around this. 

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There are free tools out there 
like Google Search Console, 

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which is very handy on knowing 
what people are searching to 

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find you and what your 
impressions and clicks are. 

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But I think the main issue with 
these sort of tools is it 

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doesn't show you keyword 
opportunities. 

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It only shows you what you're 
ranking for. 

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But it's still very important. 
We do see a lot of brands come 

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along and they're not entirely 
sure what their focus keyword is

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or where they even rank for 
their focus keyword, which is 

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always a little bit of a worry. 
So yeah, it's kind of my answer 

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for that. 
Nice. 

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And just to add to that, I 
always find, and I know you'll 

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spend most of your life carrying
in the data, don't you? 

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You find in the data so many 
interesting things. 

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Like we're currently 5th for 
this keyword. 

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It's got 100,000 searches a 
month and we're getting like 50 

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to 100 clicks, like literally 50
to 100. 

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And then you get that keyword 
from 5th to 1st with not a huge 

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amount of effort and suddenly 
you're getting more like 20 to 

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40,000 clicks a month for it. 
Like it's a game changer for so 

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many businesses. 
So yeah, definitely, definitely 

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get those things tracked. 
Awesome #2 Then So over to me. 

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We, we like to break SEO into 3 
levels of optimization. 

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The first level is just 
mentioning the keyword on the 

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page. 
I know it sounds really obvious.

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I'm going to come back to that. 
The second level then is having 

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the best website and user 
experience for that keyword. 

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So Google wants to send traffic 
to you. 

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And the third level then is 
getting lots of other websites 

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to say that you are the best 
website for that keyword. 

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And that's your backlinking and 
your brand awareness and stuff. 

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The amount of brands that come 
along and we ask them during our

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pitch process or during the 
first kind of conversation, what

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would you want to be #1 for on 
Google? 

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Like give us three 5-10 
different keywords you would 

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like to be #1 on Google for. 
And so often we then just go on 

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the site and literally just do 
command F or control F on a 

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Windows machine, command F on a 
Mac and just search the keyword 

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and we find they're not even 
mentioning that keyword. 

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And it's like you're actively 
telling Google it's not 

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relevant. 
So the entire universe of 

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keywords are not relevant unless
you put them on the page. 

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And we're going to talk a bit 
more as we go through. 

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And certainly on the next point,
Kieran's going to talk a bit 

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more about how we, how we 
actually do that. 

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But one, one client in 
particular, we said to them, you

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want to be #1 for they said to 
us this particular keyword. 

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And we went on their landing 
page and looked at a few 

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different pages of site said, 
yeah, they're super relevant to 

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this. 
And their reviews say that they 

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are the best pretty much in the 
country for this particular 

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thing. 
And then we searched and it 

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didn't mention the keyword at 
all. 

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They had pictures of people 
using the product, enjoying the 

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product and making the most of 
the experience, but almost not a

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single mention across the entire
site. 

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And the keyword had two words in
it, and they hadn't mentioned 

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either word, let alone it as a 
phrase. 

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So we quite quickly said, well 
we'll make those changes shall 

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we and see and see what starts 
to happen .3 Kieran, talk us 

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through another place we need to
mention those keywords. 

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Oh sure, in the heading 
hierarchy. 

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So we see a lot of spec 
especially like Shopify client 

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come along and and they'll say, 
you know, their SEO is not great

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and they're not ranking so well 
for keywords and sure they'll 

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have H ones all over the place. 
You know, Shopify does allow 

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that, especially as the title 
when you're in the back end of 

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Shopify, but tend to forget the 
H2, the H3, the H4. 

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And Google absolutely loves 
heading hierarchy. 

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So it loves AH1, it loves AH2, 
it loves having a couple of H3S 

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in there. 
It breaks the content out. 

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But yeah, what we tend to see, 
especially with Shopify, is 

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people do miss out a lot on 
their headings. 

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It's really important to put the
keywords in there. 

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It really help the rankings if 
it's in the H1H2. 

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And yeah, it's just really 
helpful to use and we see it a 

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lot. 
Clients aren't using it. 

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It's not super obvious in 
Shopify how to add a heading, 

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but once you figure it out, it's
very simple and it's really 

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effective. 
So it's worth doing. 

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And in terms of the clients we 
take on or do an audit of a 

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review, how many of them have 
this kind of, I don't want to 

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say problem, but like missed 
opportunity, how many of them 

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have not? 
Looked, yeah, a tonne, an 

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absolute tonne. 
We see a lot of product pages. 

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It's really hard to squeeze AH 2
into a product page because I'm 

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sure AH one would be like the 
product name, you know, normally

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as the H2 skipped and then the 
H3 is normally like key 

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information or dimensions or 
something like that. 

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It's quite hard to fit in. 
But if you can and you manage to

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find the right keyword for these
products and put it in the H2, 

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maybe in the little product 
description, yeah, it can be 

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really beneficial for SEO. 
So definitely something people 

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miss out on. 
And we've actually noticed, 

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haven't we, where Google 
sometimes grabs if the H2's are 

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relevant to what the H1's 
introduced on the whole page, 

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Google will grab that snippet 
under the H2, won't it? 

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And go, so say you're looking at
buying a pushchair. 

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You could have a little snippet 
underneath saying pushchair or 

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pram. 
And Google actually grabs that 

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because people search should I 
buy a pushchair or a pram? 

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And the best thing is if they 
come in, they're not landing on 

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like A blog post buying guide 
and landing on a product that's 

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got a buy now button. 
So you're going to get some 

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sales from that from people that
go, OK, I was humming and R ING 

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this is confirmed. 
I need a pushchair. 

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And this is a beautiful yeah. 
Absolutely. 

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Yeah. 
Really does help with the 

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snippets. 
So yeah. 

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Worth using. 
Nice. 

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00:09:53,400 --> 00:09:57,040
And actually, Kieran, that leads
me on really nicely to point #4 

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which I'm going to talk about. 
And when we talk about that 

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content throughout the page, 
especially on a product page, so

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many brands that we talk to look
at and, and sometimes and you're

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going to talk about a little bit
later as well about UX and, and 

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CRO and the buying decisions and
that kind of thing. 

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But the content level, when we 
say content is king in SCO, 

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Google does not want to rank a 
site that when you land on a 

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collection, it's just got a list
of products and nothing else. 

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There's no brand story, there's 
no value adds, there's nothing 

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to say, hey, here's how you make
your decision. 

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Here's your buying guide, here's
your sizing guide, here's your 

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philtres to find the products 
you want. 

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If you've got none of that, 
you're not going to rank very 

241
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well. 
And even more so when you land 

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on the actual product page 
itself. 

243
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And it just says, here are some 
functional box ticks and numbers

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about this product, the size, 
the weight, etcetera, etcetera. 

245
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And actually, if you're looking 
at buying like an item of 

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clothing, this is not a part for
like a machine where it is, I 

247
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need the exact size, the exact 
measurements. 

248
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It's got to be the right 
durability and it has to meet so

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many requirements. 
Actually, I am buying purely on 

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features here. 
And then I might choose who I 

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buy from based on some of the 
benefits, how quickly it 

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arrives, the price, et cetera. 
When you're buying clothing and 

253
00:11:03,080 --> 00:11:05,600
fashion items and more luxury 
items or something for the 

254
00:11:05,600 --> 00:11:08,920
house, actually talking to 
customers in your content is so 

255
00:11:08,920 --> 00:11:12,240
important to say this product 
goes well in this kind of room 

256
00:11:12,240 --> 00:11:15,640
or it works with this kind of 
like I saw on a fashion site the

257
00:11:15,640 --> 00:11:18,360
other day where they actually 
put like whatever, they almost 

258
00:11:18,360 --> 00:11:20,520
had a table and it was like, 
whatever your eye colour is, 

259
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these are the perfect colours 
for you to wear as tops. 

260
00:11:23,640 --> 00:11:26,640
And I thought that's a really 
interesting piece of content 

261
00:11:26,640 --> 00:11:30,080
that I haven't seen enough. 
But you go to any stylist and 

262
00:11:30,080 --> 00:11:32,040
you know, any kind of tailor, 
they'll look, take one look at 

263
00:11:32,040 --> 00:11:34,960
your eyes and your hair colour 
and, and whether you've got a 

264
00:11:34,960 --> 00:11:37,560
beard or not and go, this is, 
these are the suit colours for 

265
00:11:37,560 --> 00:11:39,000
you. 
These will suit you much more 

266
00:11:39,000 --> 00:11:40,560
than these ones. 
You know, don't, if you don't 

267
00:11:40,560 --> 00:11:43,600
have brown eyes, don't wear a 
brown suit is it's something I 

268
00:11:43,600 --> 00:11:45,400
learnt when when I was buying a 
suit last. 

269
00:11:45,800 --> 00:11:49,000
And so I think that additional 
content is so important and 

270
00:11:49,200 --> 00:11:51,240
certainly for people like 
yourself and, and, and me 

271
00:11:51,240 --> 00:11:53,640
Kieran, like it gives us 
something to actually work with 

272
00:11:53,640 --> 00:11:56,240
as well. 
Like, technical's great, but the

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00:11:56,240 --> 00:11:57,920
content is so important, isn't 
it? 

274
00:11:58,240 --> 00:12:01,200
Yeah, definitely on page is 
always the top content will 

275
00:12:01,240 --> 00:12:04,480
always be king. 
So yeah, make sure. 

276
00:12:04,480 --> 00:12:06,840
Absolutely. 
Yeah, yeah. 

277
00:12:07,200 --> 00:12:09,160
And point #5 Kieran, talk us 
through. 

278
00:12:09,320 --> 00:12:11,320
Talk us through the next one. 
Yeah, absolutely. 

279
00:12:11,320 --> 00:12:13,880
So point #5 is just creating 
collections. 

280
00:12:14,080 --> 00:12:16,480
Obviously, you know, there's two
ways to this. 

281
00:12:16,480 --> 00:12:18,520
There's there's too many 
collections or there's too 

282
00:12:18,520 --> 00:12:20,760
little collections. 
So we had a client recently, 

283
00:12:20,800 --> 00:12:23,240
they're sort of into like 
designer fashion and this sort 

284
00:12:23,280 --> 00:12:27,480
of sort of stuff. 
And what we found was they had I

285
00:12:27,560 --> 00:12:29,960
think it was around 13 
collections, but they had 

286
00:12:30,000 --> 00:12:33,200
anywhere between sort of 15 to 
30,000 products. 

287
00:12:33,560 --> 00:12:35,960
So it was a bit like where are 
all these products going? 

288
00:12:37,280 --> 00:12:40,680
You know, they can't all just 
fit into 13 collections. 

289
00:12:40,680 --> 00:12:43,960
Now, we have limited time with 
this client, but you did decide 

290
00:12:43,960 --> 00:12:46,680
to break out lots of different 
collections into their top 

291
00:12:46,680 --> 00:12:49,720
designers or their top brands or
anything like that. 

292
00:12:49,720 --> 00:12:51,680
I mean, you could do it 
separately, you could do it into

293
00:12:52,560 --> 00:12:55,200
trousers or tops or anything 
like that. 

294
00:12:56,080 --> 00:12:59,040
But for us, yeah, it was just 
doing it by the top brands. 

295
00:12:59,040 --> 00:13:01,240
And it just leads to more 
conversions because you're 

296
00:13:01,240 --> 00:13:06,080
sending traffic from point A, 
which is a collection with 

297
00:13:06,560 --> 00:13:10,040
10,000 products, to point B, 
which is a collection with just 

298
00:13:10,040 --> 00:13:12,800
60 products. 
And people are much more likely 

299
00:13:12,800 --> 00:13:15,120
to philtre through 60 products 
and look through 10,000 

300
00:13:15,120 --> 00:13:16,840
products. 
No one has time for that. 

301
00:13:16,840 --> 00:13:19,920
So yeah, it's worth definitely 
like branching out your 

302
00:13:19,920 --> 00:13:22,080
collections. 
You know, websites like an 

303
00:13:22,080 --> 00:13:26,360
octopus, the more tentacles it 
has pages for this example, the 

304
00:13:26,360 --> 00:13:29,000
more food it can catch for the 
exact same. 

305
00:13:29,160 --> 00:13:30,720
Collections are very 
conversional. 

306
00:13:30,720 --> 00:13:32,880
I know a lot of people convert 
on the product pages, but 

307
00:13:32,880 --> 00:13:35,640
obviously they go to the 
collection pages first unless 

308
00:13:35,640 --> 00:13:36,960
they're looking for a direct 
product. 

309
00:13:36,960 --> 00:13:41,160
So yeah, branch collections out,
make sure, make sure your 

310
00:13:41,160 --> 00:13:44,600
website's clear and it's easy to
understand and people know what 

311
00:13:44,600 --> 00:13:46,760
they're looking for. 
So yeah, just make it 

312
00:13:46,760 --> 00:13:48,920
accessible. 
Absolutely. 

313
00:13:48,920 --> 00:13:51,040
And and just like you said on 
point #1 as well, like do it 

314
00:13:51,040 --> 00:13:54,400
around keywords, don't just go, 
this would be a nice collection.

315
00:13:54,400 --> 00:13:56,920
I mean, that's fine for other 
marketing like e-mail or maybe 

316
00:13:56,920 --> 00:13:59,480
even advertising where you can 
send people, put a message in 

317
00:13:59,480 --> 00:14:01,760
front of them and they come in. 
But actually when we're trying 

318
00:14:01,760 --> 00:14:04,120
to organically get traffic and 
and rankings for collections, 

319
00:14:04,120 --> 00:14:05,760
like call the collections a 
keyword. 

320
00:14:06,120 --> 00:14:09,560
So if somebody searches for, as 
we're saying, like a particular 

321
00:14:09,560 --> 00:14:12,240
designer or something or 
particular brands have a 

322
00:14:12,240 --> 00:14:14,760
collection for that brand, have 
sub collections underneath. 

323
00:14:14,760 --> 00:14:17,640
If you've got enough products 
and start branching out, which I

324
00:14:17,640 --> 00:14:22,760
absolutely love bringing that 
into point #6 something that can

325
00:14:22,760 --> 00:14:26,120
actually get worse and be harmed
by all the things we've said. 

326
00:14:26,280 --> 00:14:28,440
Well, almost all the things 
we've suggested so far. 

327
00:14:28,440 --> 00:14:30,400
And point #6 really is about 
page speed. 

328
00:14:30,560 --> 00:14:33,560
And anyone that's ever worked in
marketing or e-commerce will 

329
00:14:33,560 --> 00:14:37,240
know page speed is so important.
And one of the things we found 

330
00:14:37,240 --> 00:14:40,720
with Shopify especially and 
talking to Shopify developers 

331
00:14:40,720 --> 00:14:44,200
and agencies is so many of them 
have come to us and said that, 

332
00:14:45,040 --> 00:14:47,760
you know, like, oh, Shopify 
locks all the back end files. 

333
00:14:48,280 --> 00:14:51,960
We can't actually access half 
the files we need to to make 

334
00:14:51,960 --> 00:14:54,680
Shopify any faster. 
This is as good as it's going to

335
00:14:54,680 --> 00:14:56,120
get. 
They're all wrong. 

336
00:14:56,320 --> 00:14:58,200
They're completely wrong. 
And I've got proof. 

337
00:14:58,520 --> 00:15:02,240
So we, we've got several clients
now who it's not necessarily 

338
00:15:02,240 --> 00:15:05,040
been easy, but we're starting to
pick up the same sort of things 

339
00:15:05,040 --> 00:15:07,240
through and through. 
But we've got several clients 

340
00:15:07,240 --> 00:15:09,920
that are mobile page speed on 
Google page speed insights. 

341
00:15:09,920 --> 00:15:13,840
We're now between 60 and 80 out 
of 100, many of them starting to

342
00:15:13,840 --> 00:15:18,080
hit the Green Zone as well. 
What we're finding is if we make

343
00:15:18,280 --> 00:15:21,920
no other changes but improve 
page speed, the same moment that

344
00:15:21,920 --> 00:15:25,440
we can improve page speed, 
conversion rates go up as well. 

345
00:15:25,840 --> 00:15:28,560
There is so much to be said for 
a site that just loads really 

346
00:15:28,560 --> 00:15:32,400
quickly, especially when so many
of us are sitting in our offices

347
00:15:32,400 --> 00:15:35,480
working on our Shopify stores 
and we're on a desktop and a 

348
00:15:35,480 --> 00:15:37,960
really fast Internet connection,
probably sitting in a city 

349
00:15:37,960 --> 00:15:40,920
somewhere or we're at home and 
we're the only one using the 

350
00:15:40,920 --> 00:15:43,080
Wi-Fi network right now. 
That's not where your customers 

351
00:15:43,080 --> 00:15:45,200
shop. 
Like go and jump on a train and 

352
00:15:45,200 --> 00:15:48,960
get out of the biggest city you 
can find on a train during rush 

353
00:15:48,960 --> 00:15:51,840
hour and try and get that 
website to load quickly on a 

354
00:15:51,840 --> 00:15:53,280
mobile device. 
You can't. 

355
00:15:53,560 --> 00:15:56,240
And that's why that's why it's 
so important to start optimising

356
00:15:56,240 --> 00:15:57,800
that. 
I often make the joke on the 

357
00:15:57,800 --> 00:15:59,520
side of a mountain. 
If you can get your site to load

358
00:15:59,520 --> 00:16:01,320
quickly on the side of a 
mountain or on a commuter train 

359
00:16:01,320 --> 00:16:06,000
out of out of London or New York
or LA or wherever, now you're 

360
00:16:06,000 --> 00:16:07,400
starting to to make some 
headway. 

361
00:16:07,400 --> 00:16:09,800
And you will see sales increase 
because people trust the website

362
00:16:09,800 --> 00:16:12,800
because it just loads really 
quickly and it's a seamless user

363
00:16:12,800 --> 00:16:15,160
experience. 
Which leads me on nicely to 

364
00:16:15,160 --> 00:16:17,240
point #7 Kieran talk us through 
the next one. 

365
00:16:17,720 --> 00:16:21,360
Sweet. 
So we always suggest UX 

366
00:16:21,360 --> 00:16:23,040
tracking. 
So UX stands for user 

367
00:16:23,040 --> 00:16:25,800
experience. 
So there's many tools out there 

368
00:16:25,800 --> 00:16:27,560
you can use. 
So for example, you can use 

369
00:16:27,560 --> 00:16:30,880
Hotjar, you can use Yandex 
Metrica, you can use Microsoft 

370
00:16:30,880 --> 00:16:32,640
Clarity. 
There's loads out there. 

371
00:16:33,040 --> 00:16:35,920
I think the one issue with UX 
tracking is it will slightly 

372
00:16:35,920 --> 00:16:38,080
slow down the site. 
So just from next point about 

373
00:16:38,080 --> 00:16:41,120
site speed, sometimes you've got
to sacrifice your leg to keep 

374
00:16:41,120 --> 00:16:42,680
walking. 
Sounds a bit weird. 

375
00:16:42,880 --> 00:16:46,040
So yeah, adding these sorts of 
softwares can slow the site down

376
00:16:46,760 --> 00:16:48,360
very slightly. 
So I wouldn't recommend it 

377
00:16:48,480 --> 00:16:52,640
having tracking software on your
site all year round, or at least

378
00:16:52,640 --> 00:16:54,320
UX tracking software all year 
round. 

379
00:16:54,920 --> 00:16:57,680
But it's really handy to do so 
because it can really point out 

380
00:16:57,680 --> 00:16:59,200
where your website might be 
failing. 

381
00:16:59,560 --> 00:17:03,360
We have a really good example of
a client that sells contemporary

382
00:17:03,360 --> 00:17:06,839
furniture. 
We had a lot of issues where 

383
00:17:06,839 --> 00:17:09,680
there's a bit of finger 
pointing, just sort of saying, 

384
00:17:09,680 --> 00:17:11,640
you know, why isn't conversions 
coming through? 

385
00:17:12,280 --> 00:17:14,119
And we were sort of sitting 
there thinking about traffic's 

386
00:17:14,119 --> 00:17:16,920
there, so what's going wrong? 
What's the issue? 

387
00:17:16,920 --> 00:17:20,680
So what we decided to do was 
just use Microsoft clarity, have

388
00:17:20,680 --> 00:17:22,160
a look. 
And we kind of figured out that 

389
00:17:22,160 --> 00:17:24,000
a lot of their products were on 
pre-order. 

390
00:17:24,480 --> 00:17:27,640
So we highly suggested, right, 
let's change pre-order to 

391
00:17:28,400 --> 00:17:30,600
extended order delivery. 
So instead of it's saying 

392
00:17:30,600 --> 00:17:34,080
pre-order wait four to six weeks
for your product, it'll be order

393
00:17:34,080 --> 00:17:36,280
now. 
And then, you know, sort of 

394
00:17:36,280 --> 00:17:38,600
three to four week wait instead 
of saying pre-order. 

395
00:17:38,840 --> 00:17:40,280
And we did. 
We saw an increase in 

396
00:17:40,280 --> 00:17:43,120
conversions, and it was 
overnight once it was all 

397
00:17:43,120 --> 00:17:44,560
changed. 
So it really does show that 

398
00:17:44,560 --> 00:17:47,440
sometimes your wording can 
really put people off. 

399
00:17:48,200 --> 00:17:52,200
Whereas, you know, if you reword
it or reshuffle it or change it 

400
00:17:52,200 --> 00:17:53,680
up a little bit, it can really 
help. 

401
00:17:53,680 --> 00:17:55,560
It can really change your 
conversion rate. 

402
00:17:55,560 --> 00:17:58,280
So yeah, worth doing, worth 
checking, yeah. 

403
00:17:59,040 --> 00:18:00,480
Yeah. 
And what I love about this 

404
00:18:00,480 --> 00:18:03,440
point, and I think if there's 
one we should emphasise the most

405
00:18:03,600 --> 00:18:05,800
on today's episode, it's 
probably this about user 

406
00:18:05,800 --> 00:18:09,560
experience. 
Google absolutely loves it where

407
00:18:09,560 --> 00:18:13,080
we highlight something that has 
been annoying customers, 

408
00:18:13,080 --> 00:18:14,720
annoying using the site and fix 
it. 

409
00:18:15,160 --> 00:18:17,840
Sometimes it they almost put you
higher than other sites that 

410
00:18:17,840 --> 00:18:20,560
didn't have a problem in the 1st
place because at least you're 

411
00:18:20,560 --> 00:18:23,560
being proactive. 
So one of the most daunting 

412
00:18:23,560 --> 00:18:26,840
things I think that any 
e-commerce manager or founder or

413
00:18:26,840 --> 00:18:29,520
anyone can hear is, oh, you've 
got to keep making changes and 

414
00:18:29,520 --> 00:18:31,520
keep doing stuff for SEO to be 
effective. 

415
00:18:31,760 --> 00:18:34,840
That's quite daunting until you 
think about conversion rate in 

416
00:18:34,840 --> 00:18:37,240
UX. 
We've got a test going on at the

417
00:18:37,240 --> 00:18:39,840
moment and I don't have the 
results yet, but I have asked 

418
00:18:39,840 --> 00:18:41,200
the client if we can share them 
and he's gone. 

419
00:18:41,200 --> 00:18:44,080
Yeah, absolutely fine. 
And it's a CRO agency running 

420
00:18:44,080 --> 00:18:45,920
it. 
We fed into it and we've just 

421
00:18:46,080 --> 00:18:50,000
quadrupled the length of their 
product pages without affecting 

422
00:18:50,000 --> 00:18:52,920
page speeds, but adding tonnes 
more information in. 

423
00:18:53,680 --> 00:18:55,880
It's only been live 3 or 4 days 
at the time of recording this, 

424
00:18:55,880 --> 00:18:59,240
so I'm so excited to go. 
We've gone gung ho from like 

425
00:18:59,240 --> 00:19:01,640
nothing to everything on the 
page. 

426
00:19:01,640 --> 00:19:03,680
Not everything's going to be 
relevant, but the plan right now

427
00:19:03,680 --> 00:19:07,080
is let's just do it. 
See conversion rates increase 

428
00:19:07,280 --> 00:19:09,120
and once we've seen them 
increase, then we'll start 

429
00:19:09,120 --> 00:19:12,160
removing it bit by removing kind
of one feature at a time as an 

430
00:19:12,200 --> 00:19:14,680
AB test to see which one had the
most impact. 

431
00:19:14,680 --> 00:19:17,280
Basically to then learn, like, 
OK, customers don't care about 

432
00:19:17,280 --> 00:19:18,480
this. 
We can shrink the page back down

433
00:19:18,480 --> 00:19:20,040
a bit, conversion rate's still 
there. 

434
00:19:20,560 --> 00:19:23,400
But we've added so much about 
like who the brand are and 

435
00:19:23,440 --> 00:19:25,840
everything else and actually 
looking at customer service 

436
00:19:25,840 --> 00:19:29,240
queries as well and feeding that
into the contents where people 

437
00:19:29,240 --> 00:19:32,240
contact customer service, say my
products arrive like it feels 

438
00:19:32,240 --> 00:19:34,840
really thin, am IO, is this 
going to keep me warm? 

439
00:19:34,840 --> 00:19:37,080
Why OK to use this on a hike 
through Norway. 

440
00:19:37,960 --> 00:19:40,000
And it's like, oh, actually 
that's a really important piece 

441
00:19:40,000 --> 00:19:41,720
of content becomes USP for the 
product. 

442
00:19:42,000 --> 00:19:44,200
And Google loves that. 
We're listening to customers 

443
00:19:44,200 --> 00:19:47,520
making a change to our user 
experience, and again, bringing 

444
00:19:47,520 --> 00:19:49,400
it back to that most important 
thing, content. 

445
00:19:49,400 --> 00:19:52,480
We're writing content about the 
things that customers really 

446
00:19:52,480 --> 00:19:54,920
care about. 
Half of it will boost keywords, 

447
00:19:54,920 --> 00:19:56,600
and the other half of the 
content will just boost 

448
00:19:56,600 --> 00:19:58,760
conversion, which also boosts 
the keyword. 

449
00:19:58,760 --> 00:20:01,120
Because Google doesn't want to 
send traffic to a site no one 

450
00:20:01,120 --> 00:20:03,280
buys from. 
It wants to send traffic to a 

451
00:20:03,600 --> 00:20:06,200
site where people go. 
I've found this website on 

452
00:20:06,200 --> 00:20:07,760
Google. 
I've made my decision. 

453
00:20:07,760 --> 00:20:09,720
I'm buying this product. 
I'm not going anywhere else. 

454
00:20:09,920 --> 00:20:11,960
And Google can obviously see all
of that activity. 

455
00:20:12,800 --> 00:20:14,640
And Kieran, this isn't one of 
the points on our list, but 

456
00:20:14,640 --> 00:20:17,360
let's talk about this quickly. 
How surprised were you? 

457
00:20:17,840 --> 00:20:20,840
Were you as surprised as I was 
when we got the leak released? 

458
00:20:21,040 --> 00:20:22,400
We were reading about it in 
spec. 

459
00:20:22,920 --> 00:20:27,080
How surprised were you when you 
read about Chrome watching users

460
00:20:27,080 --> 00:20:29,640
around the whole Internet? 
The Google Chrome exists for SEO

461
00:20:29,640 --> 00:20:32,920
and no other reason initially. 
Yeah, well, we knew it was 

462
00:20:32,920 --> 00:20:35,680
happening anyway. 
Google's the big Google. 

463
00:20:35,680 --> 00:20:38,600
Almost like the government of 
the Internet at the moment. 

464
00:20:38,600 --> 00:20:41,120
Yeah, as long as you're not on 
the dark web. 

465
00:20:41,120 --> 00:20:45,080
But yeah, so it doesn't surprise
me. 

466
00:20:45,080 --> 00:20:47,200
They've been watching for years.
They've been watching since the 

467
00:20:47,200 --> 00:20:50,000
90s. 
And plus, they collect all our 

468
00:20:50,000 --> 00:20:51,640
data, so they want to know what 
we're up to. 

469
00:20:51,640 --> 00:20:52,800
They want to see what's going 
on. 

470
00:20:52,800 --> 00:20:57,600
So I wasn't super surprised. 
Google's very nosy, but it's 

471
00:20:57,600 --> 00:21:00,160
nice to know we can confirm it 
now because they have been 

472
00:21:00,160 --> 00:21:02,480
denying it for many years. 
So the fact that it's finally 

473
00:21:02,480 --> 00:21:04,480
come out in this leak was really
grand to hear. 

474
00:21:04,480 --> 00:21:08,280
So yeah, it's interesting. 
Which does make SEO a bit more 

475
00:21:08,280 --> 00:21:10,600
fun, doesn't it? 
Then we, we always used to focus

476
00:21:10,600 --> 00:21:12,360
on this for a conversion 
perspective because that's 

477
00:21:12,560 --> 00:21:15,080
people don't buy us to get to #1
and Google they, they buy our 

478
00:21:15,080 --> 00:21:18,640
services obviously and or do SEO
in the 1st place to make more 

479
00:21:18,640 --> 00:21:20,800
money. 
So yeah, it's quite reassuring 

480
00:21:20,800 --> 00:21:23,160
actually that all the stuff we 
do on site, Google is using 

481
00:21:23,160 --> 00:21:25,800
watching, regardless of Google 
Analytics or anything else 

482
00:21:25,800 --> 00:21:27,640
actually running. 
Do you ever find that in your 

483
00:21:27,640 --> 00:21:30,440
warehouse you have dead stock, 
you can't sell it, no one wants 

484
00:21:30,440 --> 00:21:31,880
to buy it and you can't get a 
refund on it. 

485
00:21:32,160 --> 00:21:35,240
Or alternatively, you're missing
inventory in your warehouse that

486
00:21:35,240 --> 00:21:37,400
you need, you've got sales 
coming in and you're low on 

487
00:21:37,400 --> 00:21:40,080
stock and you haven't ordered 
more stock in time. 

488
00:21:40,200 --> 00:21:42,120
All these things hit profit. 
And I've been there. 

489
00:21:42,120 --> 00:21:44,760
I've run my own Shopify store 
and had exactly that problem. 

490
00:21:44,920 --> 00:21:46,920
But we've partnered up with 
Inventory Planner who have the 

491
00:21:46,920 --> 00:21:50,480
most incredible app to help you 
manage that and forecast exactly

492
00:21:50,480 --> 00:21:53,800
what products, what skews even 
down to what colour of product 

493
00:21:53,800 --> 00:21:56,880
you need to order in advance to 
make sure stock levels remain 

494
00:21:56,920 --> 00:21:59,640
consistent throughout. 
They're also running a seven day

495
00:21:59,680 --> 00:22:01,000
boot camp. 
And if you want to go and sign 

496
00:22:01,000 --> 00:22:03,960
up to that, it's 7 emails every 
seven days and it takes the same

497
00:22:03,960 --> 00:22:05,520
amount of time as your morning 
coffee. 

498
00:22:05,560 --> 00:22:07,960
And in seven days, like me, you 
can become an inventory 

499
00:22:08,000 --> 00:22:10,320
management pro. 
Both links are in the 

500
00:22:10,320 --> 00:22:13,680
description. 
Enjoy XML site maps. 

501
00:22:13,680 --> 00:22:16,600
So we're going to get technical 
and apologies if this sounds 

502
00:22:16,600 --> 00:22:18,160
boring. 
You get this wrong. 

503
00:22:18,360 --> 00:22:20,520
There's no point doing any SEO 
whatsoever. 

504
00:22:21,320 --> 00:22:23,720
Shopify pumps out an XML site 
map. 

505
00:22:23,920 --> 00:22:26,280
It's like the XML is like a 
giant spreadsheet. 

506
00:22:26,280 --> 00:22:28,480
You can actually import it into 
a spreadsheet and it looks like 

507
00:22:28,480 --> 00:22:31,760
one, but an XML file lists every
single page on your website and 

508
00:22:31,760 --> 00:22:33,880
a few little bits of information
about that page, like when it 

509
00:22:33,880 --> 00:22:37,840
was launched, last updated, how 
important it is, how often it's 

510
00:22:37,840 --> 00:22:39,320
updated. 
And Shopify does this 

511
00:22:39,680 --> 00:22:41,960
automatically. 
So why am I bringing it up? 

512
00:22:42,280 --> 00:22:45,240
Well, you can break the system 
very easily without realising. 

513
00:22:45,680 --> 00:22:48,320
So one of the biggest things 
that Google Search Console, 

514
00:22:48,320 --> 00:22:50,560
which we mentioned right at the 
start about keyword tracking, it

515
00:22:50,560 --> 00:22:52,640
doesn't just track keywords, it 
also audits your site. 

516
00:22:52,640 --> 00:22:55,240
It does other stuff and it is 
Google telling you what Google 

517
00:22:55,240 --> 00:22:57,640
thinks. 
So it's the most important tool 

518
00:22:57,640 --> 00:23:00,480
as far as I'm concerned on, on 
SEO and, and I'm happy to be 

519
00:23:00,480 --> 00:23:03,000
proven wrong on that, but I 
won't be it's, it really is the 

520
00:23:03,000 --> 00:23:06,280
most important tool. 
But on there, it will tell you 

521
00:23:06,320 --> 00:23:09,960
if you've got a page in your 
site map that you've also added 

522
00:23:09,960 --> 00:23:13,040
a no index tag to. 
So what's happened is Google's 

523
00:23:13,040 --> 00:23:16,360
gone to your website, it's found
the XML sitemap, and it's going 

524
00:23:16,360 --> 00:23:18,640
through page by page and looking
at all these pages you've told 

525
00:23:18,640 --> 00:23:20,240
it to. 
And it reaches some of those 

526
00:23:20,240 --> 00:23:21,600
pages. 
And you've said, don't index 

527
00:23:21,600 --> 00:23:23,760
this Google. 
And Google gets the huff and 

528
00:23:23,760 --> 00:23:26,320
goes, well, hang on a minute. 
You're telling me to look at 

529
00:23:26,320 --> 00:23:28,400
this page and then when I get 
there, you're telling me not to 

530
00:23:28,400 --> 00:23:30,560
index it or look at it or take 
it into account. 

531
00:23:31,040 --> 00:23:34,000
So don't give me the runaround. 
Don't waste my time is what 

532
00:23:34,000 --> 00:23:36,440
Google is is is saying through 
Google Search Console. 

533
00:23:36,920 --> 00:23:39,800
So it's very easy to do on 
Shopify and especially if you're

534
00:23:39,800 --> 00:23:42,680
on Plus, but you can do some 
stuff not on Plus as well to 

535
00:23:42,680 --> 00:23:45,640
actually modify what does appear
in your XML sign map and what 

536
00:23:45,640 --> 00:23:48,880
doesn't. 
To take this as a level further,

537
00:23:49,040 --> 00:23:52,320
we have some clients that have 
like 1-1 in particular has over 

538
00:23:52,320 --> 00:23:57,800
100 million pages and results 
showing on Google, 100 million 

539
00:23:57,800 --> 00:24:00,120
results on Google. 
So just think about how big that

540
00:24:00,120 --> 00:24:02,480
is. 
And they have over 100 million 

541
00:24:02,480 --> 00:24:05,800
pages on the website, but Google
doesn't look at anywhere near 

542
00:24:05,800 --> 00:24:07,360
that many. 
There's a thing called a cruel 

543
00:24:07,360 --> 00:24:09,920
budget. 
Google will actually get bored 

544
00:24:09,920 --> 00:24:12,840
looking at your site. 
And to be perfectly frank, 

545
00:24:12,840 --> 00:24:16,600
regardless of your size, almost 
every single site will be 

546
00:24:16,600 --> 00:24:19,120
hitting its cruel budget because
Google would determine that 

547
00:24:19,120 --> 00:24:22,200
cruel budget based on how much 
of the site it thinks it needs 

548
00:24:22,200 --> 00:24:24,160
to look at to get the pages that
it needs. 

549
00:24:24,840 --> 00:24:28,880
So also revealed in the leak and
where XML site maps become even 

550
00:24:28,880 --> 00:24:32,160
more important is you do not 
want Google wasting time on 

551
00:24:32,160 --> 00:24:34,760
pages that don't convert, that 
have high bounce rates and 

552
00:24:34,760 --> 00:24:37,200
everything else. 
Because say Google is looking at

553
00:24:37,200 --> 00:24:39,960
100 of your blog posts, 10 of 
your products and 10 of your 

554
00:24:39,960 --> 00:24:42,720
collections. 
That's 100 pages where people 

555
00:24:42,720 --> 00:24:43,960
don't convert. 
And you might have quite a high 

556
00:24:43,960 --> 00:24:46,440
bounce rate because people 
search for something, search for

557
00:24:46,440 --> 00:24:48,560
a problem, they land on your 
blog and they get the answer. 

558
00:24:48,560 --> 00:24:50,120
So then they leave. 
They've finished, they've, 

559
00:24:50,120 --> 00:24:52,560
they've got what they wanted. 
Doesn't mean we shouldn't be 

560
00:24:52,560 --> 00:24:56,040
doing blogs, but we need to be a
lot smarter about how we hook 

561
00:24:56,040 --> 00:24:58,360
people in. 
So how we get them to go from 

562
00:24:58,640 --> 00:25:01,240
seeing a blog post to filling 
out an e-mail address and 

563
00:25:01,240 --> 00:25:02,960
joining our newsletter or 
filling out a blog post and 

564
00:25:02,960 --> 00:25:05,560
browsing some products. 
Or is is the answer to the 

565
00:25:05,560 --> 00:25:08,480
problem your products? 
So talk about your product and 

566
00:25:08,480 --> 00:25:10,280
don't give in. 
And this is where marketing and 

567
00:25:10,280 --> 00:25:13,240
sales comes. 
And don't give too much away on 

568
00:25:13,240 --> 00:25:17,160
the the actual blog post itself 
or the article or the buying 

569
00:25:17,160 --> 00:25:18,760
guide or whatever that bit of 
content is. 

570
00:25:19,040 --> 00:25:22,120
Give most of your answers on the
product page where there's a big

571
00:25:22,120 --> 00:25:25,040
buy button and some of the USPS 
and a reason to purchase this 

572
00:25:25,040 --> 00:25:27,720
thing today. 
So actually, the site map is so 

573
00:25:27,720 --> 00:25:31,680
important to make sure Google is
spending its time looking at the

574
00:25:31,680 --> 00:25:34,440
right pages, reading the right 
things, and therefore only 

575
00:25:34,440 --> 00:25:36,960
ranking pages that you want them
to rank. 

576
00:25:37,240 --> 00:25:39,280
And something we saw in the the 
leak, didn't we? 

577
00:25:39,280 --> 00:25:40,880
Kieran, I don't know if you want
to talk a bit more about this. 

578
00:25:41,000 --> 00:25:44,560
As well as loads of dead pages 
is very very bad. 

579
00:25:44,600 --> 00:25:48,120
Like every page should be used. 
Yeah, absolutely. 

580
00:25:48,120 --> 00:25:51,560
Just a quick FYI though, Google 
still looks at your no index 

581
00:25:51,560 --> 00:25:54,760
pages, it just doesn't put them 
in the search. 

582
00:25:54,760 --> 00:25:56,600
It's very strange Google. 
I don't want to see. 

583
00:25:56,600 --> 00:26:00,160
It's wasting time, isn't? 
It yeah, you know, it's saying I

584
00:26:00,200 --> 00:26:03,800
don't you know, I don't want to 
see these awful high bounce rate

585
00:26:03,800 --> 00:26:06,080
pages, but Google will still go 
looking. 

586
00:26:06,200 --> 00:26:08,600
They still want to know they're 
like crazy X it's like, oh, I 

587
00:26:08,640 --> 00:26:14,840
don't stalk you, but they still 
do so yeah, so bear that in 

588
00:26:14,840 --> 00:26:16,320
mind. 
But I think with Shopify, 

589
00:26:16,320 --> 00:26:19,000
obviously lots of products 
coming in, lots of collections, 

590
00:26:19,240 --> 00:26:25,200
you know, it's big e-commerce or
CMS, yeah, it's worth just like 

591
00:26:25,200 --> 00:26:27,920
Nick said, keep your cruel 
budget low. 

592
00:26:28,280 --> 00:26:29,840
Make sure the important pages 
are there. 

593
00:26:30,080 --> 00:26:32,040
Don't just get rid of pages 
because you think they're not 

594
00:26:32,040 --> 00:26:33,480
useful, because some of them 
might be useful. 

595
00:26:33,480 --> 00:26:37,880
It's also worth checking the 
data to make sure that a page is

596
00:26:37,880 --> 00:26:41,320
or isn't useful. 
Yeah, absolutely. 

597
00:26:41,520 --> 00:26:43,280
And that talking about the 
Google League leads us on 

598
00:26:43,280 --> 00:26:46,800
nicely, actually, to point #9 
where Google's even more creepy 

599
00:26:46,800 --> 00:26:48,960
than we thought. 
Tell us about point #9 Kieran. 

600
00:26:49,200 --> 00:26:54,400
Point #9 is the main age. 
So obviously there's no, you 

601
00:26:54,400 --> 00:26:57,120
can't control this. 
You can't, you know, I can't 

602
00:26:57,120 --> 00:27:00,760
just build a website tomorrow 
and go, right, put 10 years of, 

603
00:27:02,000 --> 00:27:04,000
I don't know, being on the 
Internet on there. 

604
00:27:04,000 --> 00:27:06,280
We can't. 
So it's not something you can 

605
00:27:06,280 --> 00:27:08,800
necessarily change, but it's 
worth reviewing. 

606
00:27:08,800 --> 00:27:11,040
So have a look at your 
competitors, find out when was 

607
00:27:11,040 --> 00:27:13,360
their domain purchased? 
When did it go live? 

608
00:27:14,400 --> 00:27:16,920
Yeah, Google's been lying for 
years saying domain age isn't 

609
00:27:16,920 --> 00:27:19,240
the ranking factor. 
But luckily, this leaked proved 

610
00:27:19,240 --> 00:27:22,520
that it very much is. 
So if you're sat there thinking 

611
00:27:22,520 --> 00:27:26,360
about running a Shopify website 
or, or a Webpress website or 

612
00:27:26,360 --> 00:27:29,640
anything like that, get it live 
ASAP because all your 

613
00:27:29,640 --> 00:27:32,600
competitors have been in the 
market for 10/20/30 years, some 

614
00:27:32,600 --> 00:27:34,280
of them. 
And trust me, Google's going to 

615
00:27:34,680 --> 00:27:37,520
make sure they're above you 
because they trust them and they

616
00:27:37,520 --> 00:27:39,960
trusted them for the last 20 
years, whereas they don't trust 

617
00:27:39,960 --> 00:27:42,400
you that you've only just come 
on on the Internet. 

618
00:27:43,600 --> 00:27:47,520
So yeah, bear that in mind and 
please, yeah, just just review 

619
00:27:47,520 --> 00:27:50,800
your competitors. 
The problem is also, I'll add, 

620
00:27:50,800 --> 00:27:54,760
is that Google will sandbox you 
for the first year or two. 

621
00:27:55,200 --> 00:27:58,040
Don't know the exact timings, 
but we reckon about a year or 

622
00:27:58,040 --> 00:27:59,760
two. 
So once your website's first 

623
00:27:59,760 --> 00:28:03,480
live, Google almost puts you in 
this box that says we don't 

624
00:28:03,480 --> 00:28:05,320
trust you yet. 
We don't know you, we don't know

625
00:28:05,320 --> 00:28:07,920
who you are or what you stand 
for or what your plan is. 

626
00:28:08,840 --> 00:28:11,160
So just bear that in mind when 
releasing a website. 

627
00:28:11,560 --> 00:28:14,360
It's a you know, it's a 
marathon, not a Sprint, so give 

628
00:28:14,360 --> 00:28:15,880
it time. 
Yeah, yeah. 

629
00:28:15,880 --> 00:28:18,440
And we've seen some sites get 
indexed really quickly, but 

630
00:28:18,640 --> 00:28:21,160
they're basically gone viral, 
you know, like they're all over 

631
00:28:21,160 --> 00:28:22,600
social media and all over the 
news. 

632
00:28:22,600 --> 00:28:24,960
And gig was like, all right, 
we're normally supposed to sit 

633
00:28:24,960 --> 00:28:27,360
in the sandbox for at least a 
few months, if not, as you say, 

634
00:28:27,360 --> 00:28:28,920
like a year or two in some 
cases. 

635
00:28:29,600 --> 00:28:31,880
But you're making too much 
noise, which I think is a good 

636
00:28:31,880 --> 00:28:34,280
news that if you're sitting 
there going well, I was going to

637
00:28:34,280 --> 00:28:37,000
rely quite heavily on SEO, and 
my domain's completely new and I

638
00:28:37,000 --> 00:28:39,240
haven't launched it yet. 
All is not lost. 

639
00:28:39,520 --> 00:28:42,240
But you, you have got to prove 
that you're better and that it's

640
00:28:42,240 --> 00:28:44,480
not. 
And I guess what the good point 

641
00:28:44,480 --> 00:28:47,080
to make here that we've not made
at all in this episode, but we 

642
00:28:47,080 --> 00:28:50,040
make a lot about SEO, is 
Google's trying to do what's 

643
00:28:50,040 --> 00:28:53,960
best for the user, sometimes 
without the user even knowing 

644
00:28:53,960 --> 00:28:55,960
it's a thing. 
And I put cookies and stuff in 

645
00:28:55,960 --> 00:28:58,880
that category where Google and 
the EU and the US government all

646
00:28:58,880 --> 00:29:01,320
arguing about cookies. 
At the moment, no one even knows

647
00:29:01,320 --> 00:29:03,800
what a cookie is unless you're 
really nerdy like Kieran and I 

648
00:29:03,800 --> 00:29:06,240
in the industry and then kind of
look at them in a regular basis.

649
00:29:06,960 --> 00:29:09,680
But they do some things for your
own good. 

650
00:29:09,680 --> 00:29:12,800
But sometimes, and this one in 
particular, if you're a new 

651
00:29:12,800 --> 00:29:15,520
brand, you've got to convince 
customers that you're worth 

652
00:29:15,520 --> 00:29:17,840
buying from. 
So Google just takes the same 

653
00:29:17,840 --> 00:29:20,240
stance and says, I'm not just 
going to endorse you and chat 

654
00:29:20,240 --> 00:29:22,720
you up at the top of Google 
unless you've got a monopoly on 

655
00:29:22,720 --> 00:29:25,440
something or no one's there or 
something's gone really viral. 

656
00:29:25,440 --> 00:29:28,600
And everyone's saying this is 
the craziest new product, toy, 

657
00:29:28,680 --> 00:29:31,120
whatever that everybody's 
talking about. 

658
00:29:31,400 --> 00:29:33,440
But you can still drive some of 
those articles. 

659
00:29:33,640 --> 00:29:36,520
And I think suddenly when you 
launch a new product, phone 1000

660
00:29:36,520 --> 00:29:39,000
journalists or e-mail them all 
and literally just say to every 

661
00:29:39,000 --> 00:29:42,360
last one of them like, you know,
this is the product everybody's 

662
00:29:42,360 --> 00:29:45,440
been waiting for or everybody's 
talking about this or On this 

663
00:29:45,440 --> 00:29:47,400
date, I've got tonnes of 
articles going out. 

664
00:29:47,400 --> 00:29:49,760
We've got a big press launch, 
big campaign, everyone's going 

665
00:29:49,760 --> 00:29:51,440
to be talking about it. 
And we'd love your newspaper to 

666
00:29:51,440 --> 00:29:53,760
talk about it as well. 
You know, you do an article on 

667
00:29:53,760 --> 00:29:56,480
it as well and you kind of build
that hype, which which would 

668
00:29:56,480 --> 00:30:01,240
help massively with this. 
We we also like I'm a big fan. 

669
00:30:01,240 --> 00:30:03,640
I don't know if you've done much
with this, Kieran, Actually, I 

670
00:30:03,640 --> 00:30:05,960
can't think of any examples at 
spec, but I'm a big fan when new

671
00:30:05,960 --> 00:30:09,200
brands are launching to actually
just do like a a welcome page 

672
00:30:09,400 --> 00:30:11,120
that just says, hey, we're 
launching soon. 

673
00:30:11,360 --> 00:30:13,240
Put your e-mail address in. 
That's a way of getting around 

674
00:30:13,240 --> 00:30:14,800
that domain, domain age, isn't 
it? 

675
00:30:14,800 --> 00:30:16,000
Yes. 
Absolutely, yeah. 

676
00:30:16,000 --> 00:30:18,400
It's put the site live without 
saying it's ready, but Google 

677
00:30:18,440 --> 00:30:20,480
can at least see it so they know
you're there. 

678
00:30:20,480 --> 00:30:24,080
So yeah, it's a good idea. 
I think Absolutely. 

679
00:30:24,240 --> 00:30:26,360
There is just one more point 
just for that one. 

680
00:30:26,640 --> 00:30:30,200
Google has recently introduced 
Wayback Machine into the 

681
00:30:30,560 --> 00:30:33,000
results. 
So Wayback Machine, if people 

682
00:30:33,000 --> 00:30:36,200
don't know, is a tool that 
allows you to see the history of

683
00:30:36,200 --> 00:30:39,320
a website. 
So put any website into Wayback 

684
00:30:39,320 --> 00:30:42,080
Machine, more than likely you'll
be able to see back a couple of 

685
00:30:42,080 --> 00:30:45,080
years, 4-5 years ago, what it 
looked like, whether they've 

686
00:30:45,080 --> 00:30:47,680
changed it, changed the layout, 
you know, it's pretty cool. 

687
00:30:48,000 --> 00:30:49,760
But they've added it to the 
Serps now. 

688
00:30:50,200 --> 00:30:52,840
And that is just proof that 
Google is looking at your age. 

689
00:30:52,880 --> 00:30:54,360
Like, what have you done, your 
history? 

690
00:30:54,600 --> 00:30:57,080
It's, it's showing people. 
It wants to show people. 

691
00:30:58,240 --> 00:31:00,400
So, yeah, take that with a pinch
of salt, I guess. 

692
00:31:00,480 --> 00:31:03,400
But yeah, Google is watching. 
Creepy. 

693
00:31:04,400 --> 00:31:06,680
Well, it's, I like to call it 
Internet time travel, the 

694
00:31:06,680 --> 00:31:09,280
Wayback Machine, because you 
literally you're going back in 

695
00:31:09,280 --> 00:31:11,760
time and you can actually click 
around and like use a load of 

696
00:31:11,760 --> 00:31:14,640
functions on the site. 
You probably can't purchase and 

697
00:31:14,640 --> 00:31:15,600
stuff. 
It's smarter than that. 

698
00:31:15,600 --> 00:31:17,880
But Wayback Machine is not part 
of Google. 

699
00:31:18,120 --> 00:31:21,120
Google's like adopted it and 
started using it and, and it's 

700
00:31:21,120 --> 00:31:22,960
not actually uncommon. 
Something we're not talking 

701
00:31:22,960 --> 00:31:26,520
about at all today is Schema. 
We mentioned about their head of

702
00:31:26,520 --> 00:31:29,160
tags making your listing bigger 
or pulling a bit of content out 

703
00:31:29,160 --> 00:31:32,040
the page and using that almost 
as its own listing rather than 

704
00:31:32,040 --> 00:31:34,120
the main page, like the title 
and message description and 

705
00:31:34,120 --> 00:31:36,560
stuff. 
But actually even Schema is 

706
00:31:36,680 --> 00:31:40,040
schema.org is a website which 
was made by some nerdy 

707
00:31:40,040 --> 00:31:42,280
developers. 
I'm saying nerdy a lot today. 

708
00:31:42,280 --> 00:31:45,040
There's the SEO can be very, 
very nerdy and BS and developers

709
00:31:45,040 --> 00:31:47,160
made a thing called schema. 
Google's like, oh, that's cool 

710
00:31:47,160 --> 00:31:50,000
and it's called, Google's called
it structured data, but it is 

711
00:31:50,000 --> 00:31:52,120
all schema and it's exactly the 
same as schema code. 

712
00:31:52,120 --> 00:31:54,920
And they reference schema a lot.
So when we talk about backlinks,

713
00:31:54,920 --> 00:31:58,720
there's no better backlink than 
Google's own domain and own help

714
00:31:58,720 --> 00:32:02,640
area for SEO webmasters saying, 
hey, check out schema.org. 

715
00:32:02,880 --> 00:32:05,520
So you look up any type of 
schema and it is like Google 

716
00:32:05,520 --> 00:32:07,360
versus schema, who's going to 
rank number one? 

717
00:32:07,640 --> 00:32:11,120
And then all your normal kind of
SEO agencies or experts saying 

718
00:32:11,120 --> 00:32:13,480
what to do with this particular 
schema issue. 

719
00:32:14,400 --> 00:32:18,120
And the last one, number 10 is 
about collection structure. 

720
00:32:18,120 --> 00:32:21,480
Now, I know Kieran, you 
mentioned earlier about how to 

721
00:32:21,480 --> 00:32:24,240
make more collections and expand
that collection, those 

722
00:32:24,240 --> 00:32:28,720
collections themselves. 
Taking this to another level and

723
00:32:28,720 --> 00:32:32,040
speaking slightly, almost kind 
of taking a side to the, you 

724
00:32:32,040 --> 00:32:35,880
know, a sidestep on this. 
We help clients a lot look at 

725
00:32:35,880 --> 00:32:38,800
what collections to make. 
And the example Kieran gave was 

726
00:32:38,800 --> 00:32:42,040
like, you sell this range of 
products and you've got 2000 

727
00:32:42,040 --> 00:32:43,600
products for this. 
You don't even have a collection

728
00:32:43,600 --> 00:32:44,640
for it. 
Let's make one. 

729
00:32:44,960 --> 00:32:47,240
So actually there was an issue 
there with just the total site 

730
00:32:47,240 --> 00:32:50,480
hierarchy and revenue is flying 
and it's going up and up and up.

731
00:32:50,480 --> 00:32:52,360
The more collections that the 
guys are making, it's become a 

732
00:32:52,360 --> 00:32:54,520
real focus. 
What I want to talk about 

733
00:32:54,520 --> 00:32:56,880
actually is the user journey, 
which is another point we had as

734
00:32:56,880 --> 00:33:00,880
well through the collections. 
Now what some brands are doing 

735
00:33:00,920 --> 00:33:03,680
at the moment and some are doing
it really well and some are 

736
00:33:03,680 --> 00:33:05,920
making a tiny, tiny mistake 
which is completely killing. 

737
00:33:05,920 --> 00:33:09,720
This is when you land on a big 
broad collection, say you land 

738
00:33:09,720 --> 00:33:12,960
on women's. 
So any item that is specifically

739
00:33:13,000 --> 00:33:16,200
for the female gender is in that
collection called women's. 

740
00:33:16,760 --> 00:33:19,680
A lot of sites use philtres. 
So then you can go, all right, 

741
00:33:19,680 --> 00:33:22,640
I'm just looking for bottoms. 
So I'm just going to philtre it 

742
00:33:22,640 --> 00:33:25,200
now by bottoms. 
All right, I want some tracksuit

743
00:33:25,200 --> 00:33:27,520
bottoms, not trousers, not 
jeans, not denim, nothing. 

744
00:33:27,800 --> 00:33:29,160
I want some tracksuit bottoms 
off. 

745
00:33:29,160 --> 00:33:31,080
I'll click the tracksuit philtre
and stuff like that. 

746
00:33:31,560 --> 00:33:35,080
If you're using philtres and 
your URL has like question mark 

747
00:33:35,080 --> 00:33:40,720
equals product variant tracksuit
bottoms for example, and women's

748
00:33:40,720 --> 00:33:43,840
as well, Google only sees one 
page and that one page is 

749
00:33:43,880 --> 00:33:46,360
women's. 
It will not see the tracksuit 

750
00:33:46,360 --> 00:33:49,440
bottoms collection. 
And also it's not the nicest 

751
00:33:49,600 --> 00:33:51,400
user journey or it could be 
better. 

752
00:33:51,440 --> 00:33:53,840
It's not terrible, but it could 
be better than people using like

753
00:33:53,840 --> 00:33:56,920
drop downs and philtres and what
lots of brands have actually 

754
00:33:56,920 --> 00:33:59,360
done now, and I'll give you a 
good example of this on on 

755
00:33:59,360 --> 00:34:02,280
women's is you land on the 
women's collection and you have 

756
00:34:02,280 --> 00:34:04,800
a sort of a, a big H1 title, as 
Kieran said, with a little 

757
00:34:04,800 --> 00:34:06,480
description. 
Welcome to our women's area. 

758
00:34:06,480 --> 00:34:09,360
And here's a button that goes to
our buying guide if you're want 

759
00:34:09,360 --> 00:34:11,320
to know more about our products 
and which ones to buy. 

760
00:34:11,800 --> 00:34:13,960
And then underneath that, before
you get to the actual list of 

761
00:34:13,960 --> 00:34:17,520
products, has a load of little 
icons or even little pictures 

762
00:34:17,520 --> 00:34:21,159
with a word underneath linking 
off to another collection, which

763
00:34:21,159 --> 00:34:23,840
is like a level 2 collection. 
So women's is level 1. 

764
00:34:23,840 --> 00:34:25,480
And then you've got all the 
level twos. 

765
00:34:25,480 --> 00:34:28,679
So that could be like 
accessories, tops, bottoms, 

766
00:34:28,679 --> 00:34:31,719
underwear, pyjamas, and you have
all these kind of left to right.

767
00:34:31,880 --> 00:34:34,080
And on a mobile device, it's 
really, really slick because 

768
00:34:34,360 --> 00:34:37,920
it's basically like working with
a stylist because you like, you 

769
00:34:37,920 --> 00:34:40,840
walk into a shop and somebody 
greets you at the door and they 

770
00:34:40,840 --> 00:34:42,280
say, hey, what are you looking 
forward to saying? 

771
00:34:42,280 --> 00:34:45,480
And says, well, I'm looking for 
something for me and I'm a man, 

772
00:34:45,480 --> 00:34:48,000
so they're OK Menswear's over 
here. 

773
00:34:48,000 --> 00:34:50,800
And on the walk there, they say 
anything specific you're looking

774
00:34:50,800 --> 00:34:51,920
for? 
Yeah, I'm looking for a new 

775
00:34:51,920 --> 00:34:53,440
jumper, actually. 
Like, great. 

776
00:34:53,440 --> 00:34:55,920
The jumpers are this way. 
And so on the site, you've gone 

777
00:34:55,920 --> 00:34:58,240
into the men's area, then you've
clicked on the little icon for 

778
00:34:58,240 --> 00:35:00,560
jumpers. 
And then when you land on that 

779
00:35:01,080 --> 00:35:04,200
using your customer data and 
website data and looking at what

780
00:35:04,200 --> 00:35:07,200
people buy, you should know what
the next variant is. 

781
00:35:07,280 --> 00:35:10,280
Is it based on the size? 
So it says, you know what size 

782
00:35:10,280 --> 00:35:11,840
of jumper are you? 
Or is it the colour? 

783
00:35:12,120 --> 00:35:14,200
If you say, OK, I really want to
like Kieran and I are wearing 

784
00:35:14,200 --> 00:35:16,560
green tops today as I made a 
joke earlier, I would really 

785
00:35:16,560 --> 00:35:18,280
like a green 1. 
So you click green and now 

786
00:35:18,280 --> 00:35:21,040
you're on a filtered list of all
men's jumpers that are green. 

787
00:35:21,240 --> 00:35:23,600
And then you can philtre it 
after that down to size, for 

788
00:35:23,600 --> 00:35:25,920
example. 
It's such a good user 

789
00:35:25,920 --> 00:35:28,400
experience, but because you're 
clicking on a button and loading

790
00:35:28,400 --> 00:35:32,360
another collection, every single
one of those collections has its

791
00:35:32,400 --> 00:35:34,760
own SEO keyword and Google can 
see them. 

792
00:35:35,000 --> 00:35:37,040
If you do it as philtres, it's 
highly likely Google can't 

793
00:35:37,040 --> 00:35:39,480
actually see those philtres. 
But you see how the site's got a

794
00:35:39,480 --> 00:35:43,160
really nice smooth structure now
that actually, although we still

795
00:35:43,160 --> 00:35:44,880
need to write some blog posts 
and some buying guides and all 

796
00:35:44,880 --> 00:35:47,840
that jazz, Google's less worried
about all of that stuff now 

797
00:35:47,840 --> 00:35:49,520
because it's like, well, your 
site's great. 

798
00:35:49,640 --> 00:35:50,840
I dropped some, went in at the 
men. 

799
00:35:50,880 --> 00:35:52,760
Some, if I'm looking for like, 
you know, comfortable men's 

800
00:35:52,760 --> 00:35:55,520
jumpers or whatever, I drop them
in at the men's jumpers page. 

801
00:35:55,520 --> 00:35:58,680
They click through three or four
more pages like they use your 

802
00:35:58,680 --> 00:36:01,320
site loads and then they start 
clicking on products and it's a 

803
00:36:01,320 --> 00:36:04,360
great user journey for the user 
and it's great for customers. 

804
00:36:04,560 --> 00:36:06,720
But all the other things we've 
said today, this needs to be in 

805
00:36:06,720 --> 00:36:08,560
your site map. 
It needs to load quickly. 

806
00:36:09,200 --> 00:36:11,200
And we need to make sure as well
that you've got enough content 

807
00:36:11,200 --> 00:36:13,320
and all of them for people to 
make buying decisions. 

808
00:36:13,600 --> 00:36:15,640
But how much stronger is their 
buying decision going to be if 

809
00:36:15,640 --> 00:36:19,640
they've gone from men's jumpers,
green, medium size, etcetera, 

810
00:36:19,640 --> 00:36:21,800
etcetera, medium size and then 
maybe even material. 

811
00:36:21,800 --> 00:36:23,920
Do you want organic vegan 
cotton? 

812
00:36:23,920 --> 00:36:26,720
Do you want lamb's wool? 
Do you want a mix of all of 

813
00:36:26,720 --> 00:36:28,720
those? 
Do you want polythene or 

814
00:36:28,720 --> 00:36:30,440
polystyrene, whatever it's 
called, not polystyrene, 

815
00:36:31,000 --> 00:36:32,680
polyester, that's it. 
Polyester material. 

816
00:36:32,800 --> 00:36:35,280
So you can kind of work your way
down into all of those things 

817
00:36:35,360 --> 00:36:38,160
and give and you could even all 
the way along the way, you could

818
00:36:38,160 --> 00:36:42,120
make one bold with a little star
in it saying we recommend our we

819
00:36:42,120 --> 00:36:44,480
recommend the the blue jumpers 
with an amazing range of blue 

820
00:36:44,480 --> 00:36:46,040
jumpers. 
So you can kind of drive people 

821
00:36:46,040 --> 00:36:47,320
a little bit into the right 
place. 

822
00:36:47,840 --> 00:36:50,560
And again, Chrome is watching 
all of that and Google way back 

823
00:36:50,560 --> 00:36:53,760
machine will go, wow, you've 
really improved the whole 

824
00:36:53,760 --> 00:36:55,960
experience and what it used to 
look like to what it looks like 

825
00:36:56,560 --> 00:36:58,320
today. 
And we, we've done this on quite

826
00:36:58,320 --> 00:37:00,560
a few clients and we have 
conversations, especially around

827
00:37:00,560 --> 00:37:02,800
Black Friday, where people say, 
yeah, we've got a Black Friday 

828
00:37:02,800 --> 00:37:04,760
collection. 
And then we've got 20 filtered 

829
00:37:04,760 --> 00:37:06,880
versions of it. 
And we're like, no, no, make 20 

830
00:37:06,880 --> 00:37:09,880
collections, make the same same 
button looks the same as a 

831
00:37:09,880 --> 00:37:11,800
philtre and or make it look 
different. 

832
00:37:11,800 --> 00:37:14,840
So when people land on Black 
Friday, it's like we've got 20 

833
00:37:14,840 --> 00:37:16,400
different ranges under our Black
Friday. 

834
00:37:16,400 --> 00:37:18,600
And on a mobile, you can just 
kind of scroll left to right, 

835
00:37:18,880 --> 00:37:20,720
put some little arrows on it so 
people know there's loads of 

836
00:37:20,720 --> 00:37:22,960
them, and scroll left to right 
to find the right one. 

837
00:37:22,960 --> 00:37:26,040
And you'll probably see 
conversion rates absolutely fly.

838
00:37:26,160 --> 00:37:29,360
SEO improves as a result because
we're also now driving more 

839
00:37:29,360 --> 00:37:31,680
users to certain pages. 
And that was a big thing in the 

840
00:37:31,680 --> 00:37:34,800
leak that Google said is if 
people don't visit a page, 

841
00:37:34,800 --> 00:37:36,720
Google's probably not going to 
rank it at all. 

842
00:37:36,720 --> 00:37:39,200
So whether that's through your 
site already or whether people 

843
00:37:39,200 --> 00:37:41,640
are landing on it from Google, 
it's a combination of the two. 

844
00:37:42,120 --> 00:37:43,920
Any anything to add on the 
collection structure at all 

845
00:37:43,920 --> 00:37:45,720
Kieran, anything that you've 
you've worked on recently on? 

846
00:37:45,880 --> 00:37:49,360
Nothing in my end. 
Great stuff. 

847
00:37:49,680 --> 00:37:51,040
Well, look, I really appreciate 
your time, Kieran. 

848
00:37:51,040 --> 00:37:54,840
It's been great to have you on 
and if anybody has any questions

849
00:37:54,840 --> 00:37:56,840
about any of this, reach out to 
us. 

850
00:37:56,840 --> 00:38:02,280
You can use SEO at Spec SPEC Dot
Digital comes to Kieran myself, 

851
00:38:02,280 --> 00:38:04,640
the whole SEO team here. 
Happy to pick up any questions. 

852
00:38:04,640 --> 00:38:07,800
Just put on that e-mail SEO at 
Spec Dot Digital, just put in 

853
00:38:07,800 --> 00:38:09,040
the subject liner in the e-mail 
somewhere. 

854
00:38:09,040 --> 00:38:10,960
Like I heard you guys talking 
about this particular point on 

855
00:38:10,960 --> 00:38:12,640
the podcast. 
Could you have a look at that on

856
00:38:12,640 --> 00:38:14,320
my site for us? 
I'd be more than happy to have a

857
00:38:14,480 --> 00:38:16,360
have a quick peek and, and see 
what's going on. 

858
00:38:16,680 --> 00:38:19,400
Equally, as I would have said 
right at the start, in, in, in 

859
00:38:19,400 --> 00:38:21,760
the introduction as well. 
Check out the growth hub. 

860
00:38:22,200 --> 00:38:24,440
It's our community. 
It's for Shopify brands only. 

861
00:38:24,680 --> 00:38:26,800
Go and sign up there. 
We're letting people in like 

862
00:38:26,800 --> 00:38:30,160
crazy at the moment there. 
There's well over 100 brands now

863
00:38:30,160 --> 00:38:32,160
in our community and it's 
growing and growing and growing.

864
00:38:32,160 --> 00:38:34,000
And yeah. 
And Kieran and myself and loads 

865
00:38:34,000 --> 00:38:35,320
of our SEO team are in there as 
well. 

866
00:38:35,320 --> 00:38:37,000
So you can ask us lots of 
questions, talk to other brands 

867
00:38:37,320 --> 00:38:37,960
and that's something. 
Yeah. 

868
00:38:37,960 --> 00:38:38,920
Kieran, really appreciate your 
time. 

869
00:38:38,920 --> 00:38:39,920
Thank you so much for joining 
us. 

870
00:38:40,000 --> 00:38:41,760
Thank you for having me, it's 
been wonderful. 

871
00:38:42,600 --> 00:38:44,760
Great stuff and for everyone 
listening, back again next 

872
00:38:44,760 --> 00:38:46,560
Friday, if you haven't already, 
hit the subscribe button, leave 

873
00:38:46,560 --> 00:38:48,800
us a review and we hope to see 
you again in a week's time. 

874
00:38:49,760 --> 00:38:53,120
Does your e-mail marketing suck?
Do you wish it converted better 

875
00:38:53,120 --> 00:38:55,040
and integrated better with your 
store? 

876
00:38:55,120 --> 00:38:57,960
Well, there is a solution. 
We've partnered with Saguno who 

877
00:38:57,960 --> 00:39:00,640
are an e-mail platform that is 
built into Shopify, which means 

878
00:39:00,640 --> 00:39:03,640
you don't have to leave Shopify 
to go and manage your e-mail 

879
00:39:03,640 --> 00:39:05,680
campaigns. 
So you can run your marketing at

880
00:39:05,680 --> 00:39:07,160
the same place you run your 
shop. 

881
00:39:07,200 --> 00:39:09,320
To learn more, you can claim 
your free customer analysis and 

882
00:39:09,320 --> 00:39:13,760
strategy session and visit 
saguno.com/winning Shopify. 

883
00:39:14,000 --> 00:39:17,880
That's S e.g. uno.com/winning 
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884
00:39:18,000 --> 00:39:20,680
Saguno is made for merchants, 
not marketers.

