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Welcome everybody to Buying 
Local. 

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I'm your host, Matt N from 5 
Towers Media, joined today by 

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Alicia of Downtown Dogs Spa and 
Boutique. 

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I'm really excited about this 
conversation today because we 

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have someone who has been doing 
some great things and who has 

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been doing some very special 
things in our community for both

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pets and pet owners. 
So welcome, Alicia. 

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Thank you so much for having me,
Matt. 

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Yeah. 
So like I said, you're, you're 

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in Glens Falls. 
I've had the chance to, you 

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know, come by the the shop that 
you have over there. 

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But if you could just, you know,
introduce to yourself and a 

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little bit of what you do. 
Absolutely, Yeah. 

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As you mentioned, we are in 
Glens Falls right in downtown. 

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So we're the beginning 
businesses to in the 

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revitalization of South Street. 
If if you're familiar with that,

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South St. has been pretty empty 
and and kind of run down for the

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past decade or more. 
So we're bringing life back to 

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this area and it's super 
exciting to be, you know, in the

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heart of Glens Falls and it's 
such a walkable, dog friendly 

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community that it's just a 
perfect fit for us. 

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Yeah, that's, yeah, that's 
wonderful. 

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Always, always love to hear the 
communities back up and 

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thriving. 
Yeah. 

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So like I, like I mentioned, I 
was, I had the chance to get 

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over to the ribbon cutting. 
So what was that like sometime 

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in December, you guys? 
It was December 16th, so we 

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officially opened November 20th 
here in in the 45 S St. spot. 

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And a little bit about me. 
After 20 years of healthcare and

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nonprofit management, I just 
decided to kind of get out of 

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the corporate life and wanted to
do something on my own. 

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I knew it it needed to be 
centered around dogs. 

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I am very passionate about 
animals and dogs in particular. 

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And like I said, Glens Falls is 
such a dog friendly community 

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that it was just a natural idea 
of worn from that. 

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Once I saw this face, it was 
really. 

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Just kind of. 
Quick decision to make it a 

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boutique as well as grooming for
one. 

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Grooming is so needed in this 
community. 

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We do have some fabulous 
groomers here, but there's a lot

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of dogs, so we just need some 
more options and then the 

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boutique is just something fun 
to be able to offer the 

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community in addition. 
That's awesome. 

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Yeah. 
If you could just expand because

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that's something that's kind of 
unique with you guys. 

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You know, you'll you'll see the 
the groomers here and there, but

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you, you don't really see the 
spa, the boutique aspect. 

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I mean, you could, you could see
just from behind you, you could 

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see the the beautiful pops. 
Yeah. 

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Absolutely. 
Yeah. 

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If you could just explain a 
little bit about what you guys 

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offer in the boutique aspect. 
Yeah. 

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So like part of our boutique, 
our part of our spa, half of it 

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is grooming and then the other 
half is the boutique. 

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So we offer specialty toys, 
treats, wearables, just a lot of

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different things that you're not
going to find, you know, walking

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into maybe Target or Petco. 
We do a lot of specialized USA 

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made. 
Products that's awesome it's 

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actually cool because I going 
back to the ribbon cutting I was

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I was looking at some of the 
products that I saw you guys had

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dog beer if I'm. 
I thought. 

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That was the coolest thing. 
I've never seen anything like 

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that but. 
Yeah, a lot of just fun, 

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different items that, you know, 
people walk in and they're 

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excited to check it out and kind
of see what we have to offer. 

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Yeah, that's awesome. 
So now where do all A lot of 

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them are like homemade treats 
and. 

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Yeah. 
So we have a couple locally made

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things. 
That that are. 

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Homemade, you know, they 
obviously have to be licensed 

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through the agricultural 
department, but a lot of it I, I

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do buy off of a wholesale 
website that's specifically USA 

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made products. 
So we'll have things from 

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Colorado or Michigan or, you 
know, anywhere in New York. 

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So it comes from all over the 
US. 

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That's awesome. 
Yeah. 

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If people were looking to, per 
SE, not in our community, but 

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they were interested, interested
in the boutique, you know, a 

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nice gift. 
Were was there any place that 

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they could go if like I said, 
they're they don't have the 

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chance to come into stores? 
Yeah, absolutely. 

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Yeah. 
We actually do ship things out 

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right from our website. 
So it's downtown dog spa and 

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boutique. 
I've shipped things to Montana, 

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to California. 
So that's an another fun option 

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for people. 
That's awesome. 

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Yeah. 
So you you talked about this 

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wasn't really your, you know, 
first plan. 

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Yeah. 
You know, career, you know, this

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is the the second step of where 
you have where you right. 

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Could you kind of just, you 
know, touch base, expand a 

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little bit more on, you know, 
how you fell into here? 

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Your yeah, definitely. 
Behind all that, yeah. 

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Yeah, like I. 
Said I I knew I wanted to 

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venture out onto my own and I 
wanted it to be centered around 

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dogs. 
I've always. 

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Grown up. 
In a dog family, my grandparents

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had a very large kennel where 
they bred Chihuahuas when I was 

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young. 
So I would help out there, but I

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it was very important as well to
be downtown. 

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So just looking at some 
different options throughout the

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last half of the year last year,
this was the one that really 

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stood out, that was going to 
facilitate what my vision ended 

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up being. 
Yeah, it's awesome and it sure 

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looks like the vision is it's 
it's coming to where I I guess 

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where you initially had it 
because it's the locations 

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beautiful. 
But yeah, you've talked about 

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the core history, about where 
you are, if if you know about 

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any of that rich history of 
South St. of Glenn. 

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Yeah, yeah. 
Just kind of what makes that 

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place special. 
Sure. 

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I don't really, I'm not a huge 
historian for here. 

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I've lived here for 10 years. 
But my experience is that South 

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St. has, just, like I said, just
needed that revitalization. 

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So the city has done a really 
wonderful job of getting the 

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right people to do the right 
things to be able to provide 

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that for the city. 
And like I said, we're in the 

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beginning process. 
There's a lot happening on this 

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street. 
At. 

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The end of the spring of 2027, 
when it's all said and done, 

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we'll have over 200 new 
apartments in this direct couple

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blocks vicinity. 
So it's a really exciting time 

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down here. 
Wow. 

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Yeah, yeah. 
I didn't know that that that's 

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gonna be because, yeah, anybody 
who's been around South St., you

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know, they know about the 
construction that's going on. 

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So. 
Right, right that. 

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Must be challenging, you know, 
setting up a whole business 

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through all that. 
Absolutely. 

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Yeah. 
But it's fun. 

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You know, we're right next to 
the new farmers market, so we 

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got an amazing crowd on 
Saturdays and it's just gonna 

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build more and more. 
That's awesome. 

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And yeah, something that we like
to uncover on this show, you 

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know, talking with local 
business owners, we uncover 

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that, you know, it's not all 
sunshine and rainbows. 

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There's a lot of challenges that
come along with, you know, 

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running a business. 
And could you just walk us 

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through any early onset 
challenges and kind of how you 

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guys, you know, got through 
those? 

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Yeah. 
Absolutely so. 

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Basically it was. 
Just like I said, finding the 

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property. 
Working with is. 

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That going to be an issue the 
dogs are being. 

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Back there. 
OK, Perks do the job. 

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Working with Bonaccio, which has
been a a fabulous experience and

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being able to kind of fit the 
the building to how I envisioned

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it and working correctly for the
flow of the grooming as well as 

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the boutique. 
And the nice thing is, is that 

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we're able to grow slow so we 
can make those tweaks and and 

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refine it to really work for us.
That's awesome. 

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Yeah. 
So we've gotten into a little 

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bit of about the boutique. 
Could you talk about some of the

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grooming services that you guys 
provide over there? 

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Absolutely. 
Yeah, we do pretty much 

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everything. 
So full grooms, bath and brush, 

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walk in, nail clippings. 
We have special packages 

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throughout the year. 
So that's kind of fun for for 

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pet owners to be able to, you 
know, really focus in on pet 

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serve family. 
So to be able to offer them 

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something unique and different, 
we we've done things such as 

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hair tinsel and longer dog's 
hair. 

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We're just starting off with pet
safe coloring of the fur. 

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So that's something exciting. 
But yeah, so really we do all of

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it. 
We take any size and all breeds 

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of dogs. 
We have a little bit experience 

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with pet grooming one of our our
groomers, but we haven't quite 

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ventured into that fully yet. 
So awesome. 

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Yeah. 
How many groomers do you guys 

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now currently have? 
Right now we have 2 and we will 

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look to we have enough room to 
have full full time when it's 

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all said and done. 
Awesome. 

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Yeah. 
And what would be the easiest 

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way for people to, you know, 
kind of book? 

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Right online at Downtown dog 
spawn boutique. 

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Super easy. 
You can pick the time and date 

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that works for your schedule as 
well as just calling or texting 

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myself. 
Awesome. 

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Yeah, Yeah, you know, you guys 
are fairly new. 

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You said you are official open 
date. 

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Is was when or was? 
November 20th, 20th. 

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So you're. 
Two months still wow. 

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Congratulations. 
Thank you. 

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Do you have any? 
Like I said, you know, it's kind

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of early, but what are the 
goals, you know, start of 

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January? 
Yeah. 

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So we have a lot of, we have a 
lot of ideas and a lot of them 

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involve community involvement. 
So I myself am very passionate 

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about Glens Falls as well as 
supporting the different small 

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businesses and organizations 
that really make this community 

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thrive. 
So it's getting involved in, you

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know, how can we help people 
learn more about service 

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animals? 
How can we work with 

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organizations that that match 
veterans with service dogs, 

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things like that. 
You know, I really, it's really 

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important to me to be able to 
offer that. 

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So that's in the works. 
Another thing that I'm 

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implementing is a pet loss 
support group. 

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So something that's not 
currently really happening in 

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the community, but it's such a 
needed just an outlet and a time

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of connection for people that 
lose their pets to be able to 

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come together and, and share 
their experience and have that 

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support. 
I took some certification force 

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to be a pet loss specialist to 
be able to moderate those 

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conversations. 
That's awesome. 

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Yeah. 
Wow. 

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Yeah, I guess could you has 
there, has it just kind of been 

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talks of it or has there been? 
Yeah. 

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So we'll probably start in 
February. 

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I just haven't really fine-tuned
the details. 

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It'll be off site from the 
boutique and spa, so we'll do it

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in a local, maybe coffee shop in
downtown Glens Falls, maybe in 

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the similar. 
We'll meet in the park. 

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So, you know, just just bringing
people together. 

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Awesome. 
Yeah. 

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So just getting back to, I guess
the vibe every time I've walked 

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in, whether it's newspapers, 
ribbon cutting, just stopping in

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to say hi, The vibes are always 
so good in that. 

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Yes, in your. 
Shops there are there are there 

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any funny stories you could 
share with us with the with the 

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Oh my. 
Goodness. 

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Well, it's it's quite 
entertaining when we have a big 

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crowd and a lot of different 
dogs meeting each other. 

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There's also so many different 
smells and if you can hear 

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sounds in the shop, so it, you 
know, it just, it's just a fun, 

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like you said, exciting vibe. 
We can also be very mellow. 

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So it's nice for anxious dogs. 
We, we have certain times a day 

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that are better for dogs that 
might be a little more anxious 

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around other pets or people. 
So we we make sure to prioritize

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that as well. 
That's awesome. 

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Yeah, I was going to say, do is 
there like if there, if there 

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are tons of dogs, do they have a
little play area or do they? 

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Yeah, we have a couple of little
play type areas in the shop. 

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We don't put dogs together 
unless they're family. 

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They're already family dogs and 
we we don't necessarily print 

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them. 
We have, like I said, open 

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spaces. 
That's awesome. 

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Yeah, I would. 
I would always be, you know, 

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having to get back to my work 
because I would always want to 

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be playing with all the oh. 
Yeah, that's the best part of it

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for. 
Sure. 

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Has there been any, I guess dog 
specific that that you're like, 

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oh, I love seeing this breed 
come in and. 

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Yeah, I love big dogs. 
So Saint Bernards. 

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Oh yeah, Bernie's Mountain Dogs.
I have a porgy heeler mix right 

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now that's very talkative. 
Yeah, really I'm. 

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Sorry, yeah. 
It's all right. 

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You just never know. 
Some are are quite quiet and 

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some are very welcome so. 
Yeah, I love it. 

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Yeah. 
Well, you said you get your 

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involved with a lot of the 
community aspects and you know 

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with the farmers market can, can
the viewers, listeners expect to

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see a table of you of your 
business at any of these 

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upcoming things that are 
happening? 

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Well not at the farmers market 
but we will be offering pup cups

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on Saturdays, free pup cups. 
If you bring your pup in they 

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can get one. 
But we are very big in the Glens

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Falls Collaborative, so they do 
a lot of fantastic events and 1 

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is like ladies night prior to 
Christmas. 

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We'll participate and take a. 
Bite, but I'm going to be 

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calling it take a bark and we'll
have, like you said, the dog 

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beer. 
We'll have some dog specialty 

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dog pretzels that they can buy 
while their owners are perus and

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trying the local restaurants. 
The dogs will be able to get 

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something for themselves as 
well. 

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So fun things like that are in 
the. 

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That's awesome. 
Yeah. 

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So I guess if, if we go back to 
the start, when, you know, the 

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idea sparked up, you talked 
about moving from the corporate 

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world and, you know, being a 
freelance, we, we say over here 

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at buying local, the truest path
to freedom is entrepreneurship. 

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If you could kind of go back to 
your younger self with the, you 

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know, advice, all the knowledge 
you have now, what would be that

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00:15:00,960 --> 00:15:04,840
one key piece of advice that 
you'd give to your younger self?

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Take the leap. 
Do it. 

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You know, even when it's scary, 
it took me a long time to learn 

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that. 
So just do it. 

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There's never going to be the 
perfect time. 

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Do you wish now that obviously 
you're you're seeing success 

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here? 
Do you wish that this was, you 

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00:15:24,440 --> 00:15:27,680
know, where you started or do 
you do you think I. 

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Think I probably. 
Needed to have those experience 

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00:15:30,200 --> 00:15:33,920
to be able to get to the point 
of of feeling like I could do 

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it. 
So, yeah, yeah. 

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00:15:37,160 --> 00:15:41,200
You know everything points you 
in the right direction. 

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00:15:41,240 --> 00:15:43,320
Absolutely. 
Yes, you learned from everything

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00:15:43,320 --> 00:15:46,800
that you do so. 
Yeah, well, our time's running 

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00:15:46,800 --> 00:15:50,480
low here, so if there were any 
questions that I didn't ask you 

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00:15:50,480 --> 00:15:55,040
that you know now that you would
want me to ask if there were 

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00:15:55,040 --> 00:15:59,440
any. 
I think we covered it. 

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Like I said, we're we're really 
excited to be in the downtown 

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community and looking forward to
making more of those community 

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connections and really having a 
special place for pets and their

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owners. 
Awesome. 

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And if people wanted to learn 
more about you, what you do or 

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00:16:17,200 --> 00:16:20,640
you know, just get in contact 
book, book their furry friend 

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00:16:20,640 --> 00:16:23,160
with you. 
What's the best way to get ahold

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00:16:23,160 --> 00:16:24,480
of you? 
Definitely. 

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00:16:24,480 --> 00:16:27,080
Our website is great Downtown 
dog spawn Boutique. 

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00:16:27,080 --> 00:16:28,800
There's a text me button right 
on there. 

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00:16:28,800 --> 00:16:31,880
It goes right to my phone. 
I'm very quick at responding. 

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00:16:32,160 --> 00:16:35,040
But if you really want to see a 
day in the life, you would go to

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00:16:35,040 --> 00:16:37,880
our social media pages, Facebook
or Instagram. 

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00:16:38,120 --> 00:16:41,800
You'll see pictures of the pups 
posted every single day and 

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00:16:42,080 --> 00:16:44,560
you'll get a great a great idea 
of what we do here. 

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That's awesome. 
And thank you again, Alicia, for

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00:16:47,080 --> 00:16:51,240
coming on and thank you. 
Yeah, thank you and thanks to 

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00:16:51,240 --> 00:16:54,320
everybody for listening. 
And of course, you can find at 

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00:16:54,320 --> 00:16:58,680
Buying Local dot US, we're on 
Spotify, Apple Rumble and 

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00:16:58,680 --> 00:17:02,640
YouTube and just please hit that
like and subscribe button. 

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00:17:02,640 --> 00:17:05,599
And thank you again for 
listening to Buying Local and 

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00:17:05,599 --> 00:17:07,079
you'll hear from us next week.