1 00:00:00,100 --> 00:00:03,900 Technology is really impacting our daily life sometimes without 2 00:00:03,900 --> 00:00:06,700 us knowing. And it's important that we start 3 00:00:06,700 --> 00:00:10,600 understanding or relearning wise ABCDEFG in the future of 4 00:00:10,600 --> 00:00:13,700 business or future of work. It's very important to know 5 00:00:13,700 --> 00:00:17,100 about technology, whether you are Technologies or not. 6 00:00:17,200 --> 00:00:21,000 There are many usage or use cases of technology that are 7 00:00:21,000 --> 00:00:24,200 non-traditional. Non techie, people needs to 8 00:00:24,200 --> 00:00:31,300 learn and know how to use them. Hey everyone. 9 00:00:31,800 --> 00:00:33,800 My name is Henry Surya with Robin. 10 00:00:35,300 --> 00:00:39,200 And you're listening to the tekhelet Juno, the show will be 11 00:00:39,200 --> 00:00:42,500 bringing you the greatest technical leaders practitioners 12 00:00:42,800 --> 00:00:46,100 and thought leaders in the industry to discuss about their 13 00:00:46,100 --> 00:00:50,900 Journey ideas and practices that we all can learn and apply to 14 00:00:50,900 --> 00:00:53,900 build a highly performing technical team and to make an 15 00:00:53,900 --> 00:00:58,600 impact in your personal work. So let's dive into our Journal. 16 00:01:04,099 --> 00:01:06,600 Hello, everyone. This is Henry Surah one. 17 00:01:06,800 --> 00:01:09,600 I'm back here again with another new episode of the tech lead. 18 00:01:09,600 --> 00:01:12,700 You know, podcast thanks for tuning in and spending your time 19 00:01:12,700 --> 00:01:15,000 with me today, listening to this episode. 20 00:01:15,300 --> 00:01:18,400 If you haven't, please subscribe to Tech lead, you know on your 21 00:01:18,400 --> 00:01:21,500 favorite podcast apps and also follow technology on our social 22 00:01:21,500 --> 00:01:24,400 media channels on LinkedIn Twitter and Instagram. 23 00:01:24,900 --> 00:01:27,400 And if you'd like to make some contribution to the show and 24 00:01:27,400 --> 00:01:30,400 support the creation of this podcast, Please Subscribe as a 25 00:01:30,400 --> 00:01:33,800 patron at technology. You know, the deaf / Patron and 26 00:01:33,800 --> 00:01:36,600 help me towards producing. Sing great content every week 27 00:01:37,200 --> 00:01:40,200 for today's episode. I had a fun conversation with 28 00:01:40,200 --> 00:01:42,900 Jim limb. Jim, limb is the founder of the 29 00:01:42,900 --> 00:01:47,100 socio-technical network. 59s defense has the healthcare 30 00:01:47,100 --> 00:01:50,900 sector lead for NCS and previously, the CEO of good 31 00:01:50,900 --> 00:01:54,000 doctor technology. If you're wondering based on the 32 00:01:54,000 --> 00:01:57,100 episode title whether we are going to relearn how to spell 33 00:01:57,100 --> 00:02:02,500 the alphabets worry, not as the ABCDEFG are only the shorthand 34 00:02:02,500 --> 00:02:06,900 for a set of modern immersive. That are rapidly affecting our 35 00:02:06,900 --> 00:02:11,600 daily life and sometimes without us even knowing or realizing it 36 00:02:12,300 --> 00:02:18,800 ABCDEFG stands for AI, blockchain cloud data, ecosystem 37 00:02:18,900 --> 00:02:22,500 and 5G. So in this episode we are going 38 00:02:22,500 --> 00:02:25,500 to hear and learn from Jim on how these set of new 39 00:02:25,500 --> 00:02:29,600 technologies have impacted and are going to impact our life in 40 00:02:29,600 --> 00:02:32,600 near future. Jim also shared with me his 41 00:02:32,600 --> 00:02:36,200 unique Multicultural career Journey And the reasons why he 42 00:02:36,200 --> 00:02:40,700 started 59 St, Avengers as a way to pay it forward and contribute 43 00:02:40,700 --> 00:02:44,700 back to the society. I personally learned a lot from 44 00:02:44,700 --> 00:02:48,100 Jim about the 5G Technologies and the massive potential that 45 00:02:48,100 --> 00:02:52,000 it could offer once it gets more wide adoption and I hope that 46 00:02:52,000 --> 00:02:54,900 many of you could also benefit out of this episode. 47 00:02:55,400 --> 00:02:58,900 If you liked it please leave this episode of writing a review 48 00:02:58,900 --> 00:03:02,900 or comment on your podcast app or social media channels those 49 00:03:02,900 --> 00:03:05,700 reviews and comments are one of the best ways to help me get 50 00:03:05,700 --> 00:03:09,500 these podcasts to reach more listeners and hopefully they can 51 00:03:09,500 --> 00:03:12,400 also benefit from the contents in this podcast. 52 00:03:13,100 --> 00:03:16,800 Let's get this episode started right after our sponsor message. 53 00:03:17,000 --> 00:03:18,900 Are you looking for a new cool swag? 54 00:03:19,200 --> 00:03:21,800 Taglit Journal. Now offers you some swags that 55 00:03:21,800 --> 00:03:25,600 you can purchase online? These wax are printed on demand 56 00:03:25,700 --> 00:03:29,000 based on your preference and will be delivered safely to you 57 00:03:29,000 --> 00:03:31,600 all over the world. We're shipping is available. 58 00:03:32,100 --> 00:03:34,600 Check out all the cool swags available by visiting 59 00:03:34,600 --> 00:03:37,400 technology. No, dot f / shop, and don't 60 00:03:37,400 --> 00:03:40,200 forget to break yourself. Once you receive any of those 61 00:03:40,200 --> 00:03:45,400 tracks, Hey everyone, welcome to another new show of the 62 00:03:45,400 --> 00:03:47,200 technology. You know, today I have with me 63 00:03:47,200 --> 00:03:49,600 someone who is very experienced in the industry. 64 00:03:49,800 --> 00:03:52,900 His name is Jim limb so let me read a little bit about Jim. 65 00:03:52,900 --> 00:03:57,300 His biography Jim is actually currently the founder of 59 SD 66 00:03:57,300 --> 00:04:00,900 Ventures so it's actually a socio-technical network company, 67 00:04:00,900 --> 00:04:04,600 focusing in leveraging expertise and experiences and connections 68 00:04:04,600 --> 00:04:07,600 of the senior Executives globally to contribute back to 69 00:04:07,600 --> 00:04:10,100 the society. I'll let Jim explain further 70 00:04:10,100 --> 00:04:13,400 what it means by this company. He's also currently the Health 71 00:04:13,400 --> 00:04:17,500 Care sector lead for NCS, which is task to build digital Health, 72 00:04:17,500 --> 00:04:20,500 Care ecosystem, and to expand NCS footprint. 73 00:04:20,500 --> 00:04:23,800 Regionally Jim also sits in the board of startup companies. 74 00:04:23,800 --> 00:04:28,000 In China, Taiwan Singapore, India prior to this gym was the 75 00:04:28,000 --> 00:04:32,000 CEO of good doctor technology. A joint venture between Ping On 76 00:04:32,100 --> 00:04:34,300 and grab. And before that, he was also 77 00:04:34,300 --> 00:04:38,200 Noble CTO in Huawei Technologies and all that, there are so many 78 00:04:38,200 --> 00:04:40,900 things from Jim. So it's really a pleasure to 79 00:04:40,900 --> 00:04:42,900 meet you and also have a chance to talk with you. 80 00:04:43,000 --> 00:04:45,600 You hope that we can have a great conversation today. 81 00:04:45,700 --> 00:04:47,700 Welcome, Jim to the show. Hey thanks. 82 00:04:47,700 --> 00:04:50,000 Henry, thanks. Thanks for giving me a chance to 83 00:04:50,000 --> 00:04:54,100 share some of my experiences. I think it's great to be able to 84 00:04:54,100 --> 00:04:57,600 be on your show because I heard a lot of good things about this 85 00:04:57,600 --> 00:04:59,400 show. And many Tech leaders. 86 00:04:59,400 --> 00:05:01,600 Have you recommend drawing your podcast. 87 00:05:01,600 --> 00:05:03,400 Yeah. So that we can actually share 88 00:05:03,400 --> 00:05:05,300 some of our few about technology. 89 00:05:05,300 --> 00:05:09,000 How we actually get started in my particular case, I'm very 90 00:05:09,000 --> 00:05:13,500 interested to see how technology and sociology or You can be 91 00:05:13,500 --> 00:05:17,000 linked together and that is one of the reason why we found it 59 92 00:05:17,000 --> 00:05:19,400 St. Ventures where s t stands for 93 00:05:19,400 --> 00:05:22,500 social technology is a social technology working of 94 00:05:22,500 --> 00:05:26,500 like-minded people since 2017. I'm sure it's very exciting. 95 00:05:26,500 --> 00:05:29,400 Before we start in going into that area, maybe for you to 96 00:05:29,400 --> 00:05:32,200 introduce yourself to my audience first because I know 97 00:05:32,200 --> 00:05:34,900 I've read the autobiography A lot, but many people might not 98 00:05:34,900 --> 00:05:36,900 have heard about you. Maybe you can specifically 99 00:05:36,900 --> 00:05:39,100 mention, your highlights or major turning points in your 100 00:05:39,100 --> 00:05:40,600 career. Sure. 101 00:05:40,600 --> 00:05:43,200 Yeah, thanks Henry. So there are two parts I feel 102 00:05:43,200 --> 00:05:46,900 like we've similar coffee for to ite students to my alma mater, 103 00:05:46,900 --> 00:05:50,500 which is what wrong institution and also poly students before 104 00:05:50,500 --> 00:05:51,700 and University. Yeah. 105 00:05:51,900 --> 00:05:55,200 So there's two part of me. One is the corporate titles 106 00:05:55,400 --> 00:05:58,000 where, like you mentioned, I am founder of this 59. 107 00:05:58,000 --> 00:06:00,900 See Ventures that. Well, I work for NCS as the 108 00:06:00,900 --> 00:06:03,900 healthcare sector lie. I was founding CEO of good 109 00:06:03,900 --> 00:06:06,500 doctor technology, which is a joint venture between grab and 110 00:06:06,500 --> 00:06:09,100 others and I work for Israeli company. 111 00:06:09,100 --> 00:06:12,600 I work for Indian companies, I work for Accenture which was 112 00:06:12,600 --> 00:06:13,700 endless. Consulting. 113 00:06:14,000 --> 00:06:17,000 So these are my corporate titles and I play different roles in 114 00:06:17,000 --> 00:06:20,100 this corporate world, but when I talk to the students, usually, 115 00:06:20,100 --> 00:06:22,900 how I like to introduce myself, is that I'm actually a 116 00:06:22,900 --> 00:06:26,000 Globetrotter who likes to try many different things. 117 00:06:26,300 --> 00:06:28,900 So, I have two slides that I will send it to you. 118 00:06:29,000 --> 00:06:31,500 But these slides, when I present, I actually usually 119 00:06:31,500 --> 00:06:33,900 start with. I started working as an intern 120 00:06:33,900 --> 00:06:35,700 in Telecom, authority of Singapore. 121 00:06:35,900 --> 00:06:38,600 Today is called. I am da that's back in 1997. 122 00:06:38,900 --> 00:06:41,200 So, I start building applications for the company 123 00:06:41,200 --> 00:06:44,600 during my internship and I Also found that company during my 124 00:06:44,600 --> 00:06:47,200 University day call home run network switch. 125 00:06:47,200 --> 00:06:50,400 Today you look at all the web searching for home. 126 00:06:50,400 --> 00:06:52,100 Where is it a property? Or some others? 127 00:06:52,300 --> 00:06:55,500 We were like the for founder back in 1997 to do something 128 00:06:55,500 --> 00:06:58,000 similar. I think the biggest Foundation 129 00:06:58,000 --> 00:07:02,100 that was built was when I was in Anderson Consulting, I joined 130 00:07:02,100 --> 00:07:04,800 year, 2000 in Anderson Consulting before he changed his 131 00:07:04,800 --> 00:07:09,800 name to Accenture on all 10101, which is the 1st January 2001. 132 00:07:09,800 --> 00:07:12,700 So essentially I spent about five and a half years there. 133 00:07:13,000 --> 00:07:15,800 If you ask me, that is my strongest Foundation is all 134 00:07:15,800 --> 00:07:18,300 about exploration and Foundation Building. 135 00:07:18,500 --> 00:07:20,200 There's a lot of hard work resilience. 136 00:07:20,200 --> 00:07:23,600 You probably have heard that working in consulting, firm like 137 00:07:23,600 --> 00:07:25,900 Accenture. That's a lot of late hours, long 138 00:07:25,900 --> 00:07:29,000 hours, weekends and so forth. And you are supposed to work 139 00:07:29,000 --> 00:07:30,900 with people who are much senior than you. 140 00:07:31,100 --> 00:07:34,300 We talked to the sea level to drop out strategy to transfer 141 00:07:34,300 --> 00:07:37,100 technology to build systems and we have to leave. 142 00:07:37,300 --> 00:07:40,800 Even during my time when I was like, only 23, 25 years old, 143 00:07:40,800 --> 00:07:44,100 have to lead a team of people who much older than me from the 144 00:07:44,100 --> 00:07:46,800 client side. So these are a lot of learning 145 00:07:47,000 --> 00:07:50,400 and you have to really learn how to get the knowledge of many of 146 00:07:50,400 --> 00:07:54,000 the people and become yours and improvised, and then because, 147 00:07:54,000 --> 00:07:57,100 you know, what is the to be systems or to be processes. 148 00:07:57,300 --> 00:08:00,200 So you can actually leverage on and digesting, breaking down 149 00:08:00,200 --> 00:08:03,400 information and becoming yours and giving them good advices. 150 00:08:03,700 --> 00:08:06,800 So, I will say, Accenture in a Consulting room built, very 151 00:08:06,800 --> 00:08:10,000 strong foundations of my analytical thinking because I 152 00:08:10,000 --> 00:08:13,300 was involved in multidisciplinary work from Work 153 00:08:13,300 --> 00:08:17,000 technology, were organization performers, reorganization 154 00:08:17,000 --> 00:08:19,900 design, and strategy. So there's a lot of Foundation 155 00:08:19,900 --> 00:08:22,900 Building during that part of my career, of course, at the same 156 00:08:22,900 --> 00:08:27,400 time, I maintain some of my weather, is it live core values 157 00:08:27,500 --> 00:08:31,400 which also extended to my career for my school days to essential 158 00:08:31,400 --> 00:08:33,400 building. So things like how will and 159 00:08:33,400 --> 00:08:36,100 resilience to Perfections pay forward. 160 00:08:36,299 --> 00:08:39,299 We actually learn a lot from our seniors weather. 161 00:08:39,299 --> 00:08:41,500 Is it during my school days or accentuate days? 162 00:08:41,799 --> 00:08:44,700 Some sea levels that so Oh good. You probably cannot repay them 163 00:08:44,700 --> 00:08:47,000 enough. So one way that they have 164 00:08:47,000 --> 00:08:49,000 touched me do is to pay it forward. 165 00:08:49,100 --> 00:08:51,800 If you cannot repay, someone who is more senior than you and much 166 00:08:51,800 --> 00:08:54,500 more established because you are not there yet, then one way is 167 00:08:54,500 --> 00:08:57,200 to pay forward. That's why I'm not sharing as an 168 00:08:57,200 --> 00:09:00,000 industry Mentor for young, and you see currently and also 169 00:09:00,000 --> 00:09:01,200 University. Yeah. 170 00:09:01,500 --> 00:09:05,100 And of course, in a sensual, we do large system implementation 171 00:09:05,100 --> 00:09:09,200 transformation process work. That one is actually a lot about 172 00:09:09,200 --> 00:09:12,100 teamwork and team spirit. So we learn how to work as a 173 00:09:12,100 --> 00:09:14,900 team. At the same time we win, we want 174 00:09:14,900 --> 00:09:18,800 to win together with the clients as well, so we win is another 175 00:09:18,800 --> 00:09:20,900 core values. Last but not least 176 00:09:20,900 --> 00:09:23,700 entrepreneurship, because we are doing a lot of things for the 177 00:09:23,700 --> 00:09:26,000 first time. Nobody in the world has done a 178 00:09:26,008 --> 00:09:28,400 certain system or process, that's where the 179 00:09:28,400 --> 00:09:31,800 entrepreneurship Spirit needs to also happen in the corporate 180 00:09:31,800 --> 00:09:34,200 world. So, if you ask me, I highly 181 00:09:34,200 --> 00:09:38,700 treasure my days in Accenture, although it was very tough, then 182 00:09:38,700 --> 00:09:42,800 I move on to what I call establishment establish myself. 183 00:09:42,900 --> 00:09:46,900 In the industry, getting known to companies and get Hunter and 184 00:09:46,900 --> 00:09:48,600 the same time. There's Reflections and 185 00:09:48,600 --> 00:09:51,600 achievements as well because every time I achieve something I 186 00:09:51,608 --> 00:09:54,300 will ask myself what I can do. Can I do more? 187 00:09:54,500 --> 00:09:57,800 Is this what I'm doing right? Or am I doing something wrong? 188 00:09:57,800 --> 00:10:00,600 I have more learnings. So that's a lot of Reflections 189 00:10:00,600 --> 00:10:03,300 after I left Accenture. And I want to expose myself to 190 00:10:03,300 --> 00:10:06,600 Multicultural, multi disciplinary multi locations. 191 00:10:06,800 --> 00:10:10,000 So I spent about 15 years traveling outside Singapore, 192 00:10:10,200 --> 00:10:13,900 most of the time from joining companies like Indra it was 193 00:10:13,900 --> 00:10:16,800 called Mahindra British Telecom. So he's an Indian and British or 194 00:10:16,800 --> 00:10:19,600 Venture totally different from an American, Singaporean 195 00:10:19,600 --> 00:10:22,500 culture. Then I join em dolls which is 196 00:10:22,500 --> 00:10:26,700 really Jewish car company. Most of my Management's are from 197 00:10:26,700 --> 00:10:29,900 Israel or they are Jewish. So, again, it's totally 198 00:10:29,900 --> 00:10:32,000 different. Direct culture as compared to 199 00:10:32,000 --> 00:10:34,100 indirect culture from the Indian, sell things. 200 00:10:34,300 --> 00:10:37,000 Then I draw a Chinese company, like, what way, which is, what 201 00:10:37,000 --> 00:10:41,600 is known as a wolf culture, then I joined pinion good doctor, as 202 00:10:41,600 --> 00:10:44,200 the founding CEO for the driver. Ensure with grep in Southeast 203 00:10:44,200 --> 00:10:46,400 Asia. And then now I have events. 204 00:10:46,400 --> 00:10:49,100 Yes. So if you ask me, I try to 205 00:10:49,100 --> 00:10:52,400 experience very different culture working and trying to 206 00:10:52,400 --> 00:10:55,500 assimilate myself into the environment so that I can learn. 207 00:10:55,700 --> 00:10:58,100 How was it like working for Indian how was it like working 208 00:10:58,100 --> 00:11:01,100 for Jewish and so and so forth. And I think that part of 209 00:11:01,100 --> 00:11:03,500 learning at Treasure a lot because I don't want to just 210 00:11:03,500 --> 00:11:06,800 work for a single culture, a single way of doing things 211 00:11:06,800 --> 00:11:10,200 because I believe the world is made of many different races 212 00:11:10,200 --> 00:11:12,800 cultures and everyone have different ways of achieving. 213 00:11:13,000 --> 00:11:14,900 Success. So I want to learn that. 214 00:11:15,400 --> 00:11:17,500 Thanks for sharing that. I mean I'm very impressed with 215 00:11:17,500 --> 00:11:21,300 your a lot of experience and the key that I pick up here, you 216 00:11:21,300 --> 00:11:25,000 seem to chose this path where you want to embrace, multiple 217 00:11:25,000 --> 00:11:28,000 culture, multiple countries and multiple backgrounds. 218 00:11:28,200 --> 00:11:31,600 Maybe you can share with me, for example, what made you make the 219 00:11:31,600 --> 00:11:34,700 decision like you wanted to try out, different cultural 220 00:11:34,700 --> 00:11:38,000 background and things like that because in this era are we are 221 00:11:38,000 --> 00:11:41,800 integrated in Multicultural systems in most of the world and 222 00:11:41,800 --> 00:11:44,500 also diversity. Inclusion is sort of key message 223 00:11:44,500 --> 00:11:48,200 now, right about embracing this Multicultural thing, so maybe 224 00:11:48,200 --> 00:11:50,500 you can share a little bit. Why did you make that decision 225 00:11:50,700 --> 00:11:53,600 and how that nurture you to become you yourself at this 226 00:11:53,600 --> 00:11:55,200 point in time? Yeah. 227 00:11:55,200 --> 00:11:59,700 So actually to be very honest, I didn't think much, but I was 228 00:11:59,700 --> 00:12:03,300 also a little bit concerned because people like myself 229 00:12:03,300 --> 00:12:06,000 graduating from a Singapore University for our Bachelor 230 00:12:06,000 --> 00:12:10,700 Degree, we always try to take the comfortable path, especially 231 00:12:10,700 --> 00:12:13,800 I was in Accenture Andersen Consulting, so Can always join 232 00:12:13,800 --> 00:12:16,100 like a Singapore company or American culture, that's where 233 00:12:16,100 --> 00:12:18,800 many of my peers do and then you will be used to it. 234 00:12:18,900 --> 00:12:21,900 But to me my life motto has always been YOLO. 235 00:12:22,200 --> 00:12:25,900 You only live once so. Yes, I can take the traditional 236 00:12:25,900 --> 00:12:29,200 path, same as everybody. But I think I have some kind of 237 00:12:29,200 --> 00:12:33,200 risk taking my set in me because I was actually a Malaysian. 238 00:12:33,300 --> 00:12:37,900 And then since h13 actually come out all the way by myself, live 239 00:12:37,900 --> 00:12:40,500 in a hostel and study Secondary School in Singapore. 240 00:12:40,800 --> 00:12:42,900 So from there, I like to mix with different types of Of 241 00:12:42,908 --> 00:12:45,500 people and I did, although it's mainly salvation. 242 00:12:45,800 --> 00:12:48,900 Then I start wanting to see, how does the world really looks 243 00:12:48,900 --> 00:12:51,000 like? Yes, I can be working for an 244 00:12:51,000 --> 00:12:53,700 American company of Singapore and Company and be sent 245 00:12:53,700 --> 00:12:56,300 overseas. But I may not really always 246 00:12:56,300 --> 00:12:59,400 understand how it's like working with the culture itself. 247 00:12:59,600 --> 00:13:03,100 That's why I took the plunge and say, let's try at that time 248 00:13:03,100 --> 00:13:05,300 Opportunity. Knocks one of my exes Central 249 00:13:05,300 --> 00:13:07,000 manager. Say, why don't you join Tech 250 00:13:07,000 --> 00:13:08,600 Mahindra? When you drop it, you stay calm 251 00:13:08,600 --> 00:13:11,200 and try it out. You will get to the old Indian 252 00:13:11,200 --> 00:13:14,400 world to see how is it like I took the plunge and go for it 253 00:13:14,500 --> 00:13:16,800 and then subsequently Opportunity Knocks again, 254 00:13:16,800 --> 00:13:20,300 Israeli company or thinking, okay, I can never understand how 255 00:13:20,300 --> 00:13:23,600 it really well and they are not many Israeli company hiring in 256 00:13:23,600 --> 00:13:24,600 Singapore. Also. 257 00:13:24,700 --> 00:13:27,300 So I thought, okay, it was a very nice try. 258 00:13:27,400 --> 00:13:29,800 Let's go for it. So I took the plunge and try. 259 00:13:30,100 --> 00:13:33,000 Of course, I can tell you it was very tough for the initial 260 00:13:33,000 --> 00:13:36,500 months, trying to know how to work with Indian because they 261 00:13:36,500 --> 00:13:39,500 speak a lot of Hindi and other different languages in India. 262 00:13:39,500 --> 00:13:40,800 They are many different languages. 263 00:13:40,900 --> 00:13:44,500 Even with the India same thing, For is really a culture is very 264 00:13:44,500 --> 00:13:46,100 direct culture. We in Singapore. 265 00:13:46,100 --> 00:13:49,500 Usually is a little bit of direct and indirect so it was 266 00:13:49,500 --> 00:13:52,400 quite a shock to me too exposed to a very direct culture. 267 00:13:52,400 --> 00:13:55,800 Also, although I like it now because it makes things easier 268 00:13:55,800 --> 00:13:58,300 and it's really, really very smart people. 269 00:13:58,500 --> 00:14:00,000 The Jewish are very smart people. 270 00:14:00,200 --> 00:14:02,700 It was very good working experience to learn from them 271 00:14:02,700 --> 00:14:06,600 and Spa with them on your ideas. I would think that actually got 272 00:14:06,600 --> 00:14:10,200 many good ideas working for Israeli and Jewish, actually, 273 00:14:10,200 --> 00:14:14,100 when I was in Indian and Israeli company, I already what we call 274 00:14:14,100 --> 00:14:16,200 we we become Partners at some time. 275 00:14:16,200 --> 00:14:19,000 We're competitors. So I read a lot because I'm very 276 00:14:19,000 --> 00:14:22,300 familiar with Chinese culture. But getting in the way and work 277 00:14:22,300 --> 00:14:24,200 inside is still a different experience. 278 00:14:24,400 --> 00:14:27,500 So all in all, I would say, I didn't think too much but maybe 279 00:14:27,500 --> 00:14:31,500 because of my background since young that I was able to come 280 00:14:31,500 --> 00:14:33,500 out all by myself live in the hospital. 281 00:14:33,800 --> 00:14:36,400 Not knowing everybody. Stop making friends learn how to 282 00:14:36,400 --> 00:14:39,500 leave in a totally foreign countries and environment. 283 00:14:39,700 --> 00:14:44,000 So I took the plunge it was time for so but I learn and I always 284 00:14:44,000 --> 00:14:46,700 reflect back when I was young, if you got 13 years so you can 285 00:14:46,700 --> 00:14:49,900 do it, why can't you do it? When you are 20 30 or 40 years 286 00:14:49,900 --> 00:14:51,800 old? So I'm sure like all these 287 00:14:51,800 --> 00:14:55,000 experiences and seeing it for yourself, it gives you a lot of 288 00:14:55,000 --> 00:14:57,200 different perspectives and I think that's what the world 289 00:14:57,200 --> 00:15:00,300 currently needs as well because some are trying to come and 290 00:15:00,300 --> 00:15:02,900 close the country right from the outside influence and 291 00:15:02,900 --> 00:15:05,000 perspectives. So, I think like having this 292 00:15:05,000 --> 00:15:08,000 Multicultural View and perspectives is very important 293 00:15:08,000 --> 00:15:10,800 at this modern time today. So thanks for sharing that. 294 00:15:11,000 --> 00:15:13,500 Another thing that I picked out from your Introduction. 295 00:15:13,500 --> 00:15:15,800 Just now is the concept of pay it forward. 296 00:15:16,000 --> 00:15:19,100 So you mentioned that you have received a lot of good guidance, 297 00:15:19,100 --> 00:15:22,200 from the seniors, the executives and not necessarily, sometimes 298 00:15:22,200 --> 00:15:25,400 you can give them something back just to express your gratitude 299 00:15:25,400 --> 00:15:28,200 or you know to say thank you. And the concept here is to pay 300 00:15:28,200 --> 00:15:31,500 it forward to the people, maybe best senior than those people, 301 00:15:31,600 --> 00:15:33,600 or maybe sometimes Junior than you. 302 00:15:33,900 --> 00:15:37,800 So maybe this is also a good time to explain about the 59 St. 303 00:15:37,800 --> 00:15:40,000 Avengers I'm sure is quite related. 304 00:15:40,200 --> 00:15:42,700 Maybe you can share a little bit but this pay it forward thing. 305 00:15:42,800 --> 00:15:45,500 That you mentioned. Yeah, sure, thanks Henry. 306 00:15:45,700 --> 00:15:48,400 So yeah, definitely 59s Adventures. 307 00:15:48,400 --> 00:15:51,600 One of the Moto is also paid forward. 308 00:15:51,700 --> 00:15:55,400 It all started in 2017. Me and my Jesse schoolmate. 309 00:15:55,600 --> 00:15:58,800 We wanted to take part in and u.s. competition, which is a 310 00:15:58,800 --> 00:16:02,700 socio technical challenge to see how technology can be used to 311 00:16:02,700 --> 00:16:04,900 improve the well-being of society. 312 00:16:05,100 --> 00:16:07,900 So, that's where we actually took part, think of a name of a 313 00:16:07,908 --> 00:16:10,700 company and jump in. I have to tell you that we 314 00:16:10,700 --> 00:16:14,500 didn't win the competition but Carl decided a is very 315 00:16:14,500 --> 00:16:17,900 interesting because we have been working as Technologies and we 316 00:16:17,900 --> 00:16:20,400 always say, okay, let's Implement large-scale systems. 317 00:16:20,400 --> 00:16:22,700 Let's transform a company and so on and so forth. 318 00:16:23,000 --> 00:16:26,200 And in recent years, digital transformation is such a Hot 319 00:16:26,200 --> 00:16:29,700 Topic, but we also realize, yes technologies will be useful, but 320 00:16:29,700 --> 00:16:32,400 if you can use technology to benefit the larger society, 321 00:16:32,400 --> 00:16:34,000 there will be even more meaningful. 322 00:16:34,300 --> 00:16:37,200 That's where we also start realizing because when I form in 323 00:16:37,200 --> 00:16:40,500 2017, I was 41 years old. So stinking already. 324 00:16:40,500 --> 00:16:45,400 Okay, I have seen my uncles. My seniors, I've seen people who 325 00:16:45,400 --> 00:16:48,800 are older than me or even people who are my age being either 326 00:16:48,800 --> 00:16:51,300 retrench, or probably they retired. 327 00:16:51,400 --> 00:16:54,700 Some our retiree in their late 40s because they are rich enough 328 00:16:54,700 --> 00:16:57,100 to retire. But then, if you ask me, it's 329 00:16:57,100 --> 00:17:00,400 quite a waste of your talent experience and network. 330 00:17:00,600 --> 00:17:02,500 Many of these people, I know including many of the sea 331 00:17:02,500 --> 00:17:04,599 levels. They retire at 50 years old. 332 00:17:04,800 --> 00:17:07,000 Then they start retirement work golf. 333 00:17:07,099 --> 00:17:09,800 Okay, that's fine. After a while the also few 8, 334 00:17:09,800 --> 00:17:12,000 you cannot keep on relaxing every day. 335 00:17:12,200 --> 00:17:15,500 So that's I actually thought of it, why don't I gather these 336 00:17:15,500 --> 00:17:17,700 people? I know who has a lot to offer 337 00:17:18,000 --> 00:17:20,599 and we offer as a social networking because I was we 338 00:17:20,599 --> 00:17:24,000 probably at that time so I can set up a company to do that. 339 00:17:24,000 --> 00:17:25,599 And I also did not have the time. 340 00:17:25,900 --> 00:17:29,100 So we form a social techno networking where I get many of 341 00:17:29,100 --> 00:17:32,800 the retired sea levels or some strange, people who have good 342 00:17:32,800 --> 00:17:35,600 experience and networking or people who just want to look for 343 00:17:35,600 --> 00:17:37,700 a change. So we gather them, we discuss a 344 00:17:37,708 --> 00:17:39,800 lot. We start coming up with ideas so 345 00:17:39,800 --> 00:17:42,700 you slide, social networking, nothing much being done, until 346 00:17:42,800 --> 00:17:47,300 Till 2018 where I was a mentor in the treatment of all young 347 00:17:47,300 --> 00:17:50,200 and Toc. And I met a serious as proposed. 348 00:17:50,400 --> 00:17:53,500 Prostitute catch on. He recognized that a you have a 349 00:17:53,508 --> 00:17:55,900 lot to offer. I'm very interested to know what 350 00:17:55,900 --> 00:17:59,300 we can offer and then I start talking to them and did some 351 00:17:59,300 --> 00:18:02,400 presentation where, I mean, the seven at that time and then they 352 00:18:02,400 --> 00:18:05,100 realized that. Okay, although we are so sure, 353 00:18:05,100 --> 00:18:08,500 University, as you assess but it's important. 354 00:18:08,700 --> 00:18:11,500 They also understand that it's important for the people whether 355 00:18:11,500 --> 00:18:14,000 is it a currency Market. For and so forth to learn 356 00:18:14,000 --> 00:18:17,500 something about technology that's where I started as myself 357 00:18:17,600 --> 00:18:21,100 and subsequently bring in some friends to SPSS and subsequently 358 00:18:21,100 --> 00:18:24,800 to anywheres to me and Paulie and some others, universities or 359 00:18:24,800 --> 00:18:28,500 institutions and even giving talks to ite to share. 360 00:18:28,500 --> 00:18:31,500 What are the things that people can use technology for and this 361 00:18:31,500 --> 00:18:33,300 job in very well in today's world. 362 00:18:33,300 --> 00:18:37,300 And also today's topic I want to talk about ABCDEFG because we 363 00:18:37,300 --> 00:18:40,100 also realized that technology is just one part of things. 364 00:18:40,300 --> 00:18:42,600 Many ICT professionals. Look at technology as 365 00:18:42,700 --> 00:18:45,000 Technology. Yes, we always come up with use 366 00:18:45,000 --> 00:18:49,000 cases, and business value, but at the other day is still about 367 00:18:49,000 --> 00:18:53,100 technology and about kpi's, but actually many of the technology 368 00:18:53,100 --> 00:18:55,800 we are already using today's world, and many of them actually 369 00:18:55,800 --> 00:19:00,100 can make an impact life decide. Today, many of the it companies, 370 00:19:00,100 --> 00:19:02,800 or ICT, companies. The big ones are talking about 371 00:19:02,800 --> 00:19:06,200 sustainability, United Nations have what we call the 372 00:19:06,200 --> 00:19:10,500 sustainment lead Eco sdg sustainable development goals. 373 00:19:10,800 --> 00:19:13,600 So I think people are recognizing that You need to 374 00:19:13,600 --> 00:19:17,900 match and Mary technology together with a bigger Society 375 00:19:17,900 --> 00:19:20,500 benefit. So this drowsing very well if 376 00:19:20,500 --> 00:19:24,500 59s debentures photo as well, you don't waste no ways or 377 00:19:24,500 --> 00:19:27,800 minimize waste. So the knowledge, the network 378 00:19:27,800 --> 00:19:29,900 and a brain of these people p Mets. 379 00:19:29,900 --> 00:19:32,800 Also, they actually has a lot to offer and contribute. 380 00:19:33,000 --> 00:19:35,900 So we are not wasting any of their talent experience and 381 00:19:35,900 --> 00:19:39,700 networking and we use that to benefit a younger generation and 382 00:19:39,700 --> 00:19:42,200 that brings back again to pay it forward. 383 00:19:42,200 --> 00:19:45,000 Kind of off of vision. So you mention St. 384 00:19:45,000 --> 00:19:48,200 Social technology. But what is 59, is there any 385 00:19:48,200 --> 00:19:50,400 meaning behind it? Okay. 386 00:19:50,400 --> 00:19:54,400 Yeah, so it's very interesting. What we call it 59. 387 00:19:54,500 --> 00:19:57,900 There are many reasons, first of all, 59 for those in the 388 00:19:57,900 --> 00:20:00,400 telecommunication industry. You know what we always call 389 00:20:00,400 --> 00:20:06,400 5959 is a carrier, great 99.999% of availability. 390 00:20:06,700 --> 00:20:09,500 So it is something that very trustworthy, right? 391 00:20:09,500 --> 00:20:12,300 5:9 in a calculus area grid Network. 392 00:20:12,300 --> 00:20:16,200 Very Also with the downtime is very many of mice so that's what 393 00:20:16,200 --> 00:20:20,100 we hope, our self to be trustworthy minimal downtime. 394 00:20:20,400 --> 00:20:24,100 And also, I realized many of my friends where people turning 395 00:20:24,100 --> 00:20:27,100 from 59 to 60, is that age where people start thinking about 396 00:20:27,100 --> 00:20:30,800 common or retirement planning or some even retired. 397 00:20:30,800 --> 00:20:34,600 So that's an issue that we see many people is treating as a 398 00:20:34,600 --> 00:20:37,700 turning point. Of course, at that time in 2017. 399 00:20:37,700 --> 00:20:41,900 Something interesting is that we read somewhere that 5 9 that 400 00:20:41,900 --> 00:20:44,800 means nice. Of me, is the day where 401 00:20:44,900 --> 00:20:47,600 elections are held and things are change. 402 00:20:47,800 --> 00:20:51,000 For example, Malaysian change Government after so many years 403 00:20:51,000 --> 00:20:54,800 for the first time on the 9th of May, if I'm not wrong, we also 404 00:20:54,800 --> 00:20:57,600 heard Philippines did the same on 9th of me. 405 00:20:57,700 --> 00:21:02,000 And also we heard Korea had the same, so it's like a moment or a 406 00:21:02,000 --> 00:21:04,600 day of change. So we hope that people can 407 00:21:04,600 --> 00:21:08,400 change from a retiree mindset or people can change from a pure 408 00:21:08,400 --> 00:21:11,900 Technologies to look at things that benefit the society at 409 00:21:11,900 --> 00:21:14,500 Large. Both of those are people who buy 410 00:21:14,500 --> 00:21:19,100 go, five times is also a very high greater goal itself. 411 00:21:19,400 --> 00:21:23,500 So it all goes back to being trustworthy transfer D, but yet 412 00:21:23,600 --> 00:21:26,600 it's a moment of change and that's a lot to offer from a 413 00:21:26,600 --> 00:21:29,400 five-night. Personally, I never tell anyone, 414 00:21:29,400 --> 00:21:34,400 but personal reason I was 41 years old in 2017, when we found 415 00:21:34,400 --> 00:21:38,800 it, five times as he Ventures 41 + 5, 9 is 100. 416 00:21:38,900 --> 00:21:42,100 So we hope that we can be like those Chinese always say, fine 417 00:21:42,100 --> 00:21:44,900 are logged in In a hundred year old shop or business. 418 00:21:45,200 --> 00:21:48,100 So, that was the reason. Wow, I didn't know that there's 419 00:21:48,100 --> 00:21:50,600 so many things behind that. Number five, nine. 420 00:21:50,700 --> 00:21:53,500 So thanks for sharing that, I'm quite fortunate to ask that 421 00:21:53,500 --> 00:21:54,800 question. Because now, we know so many 422 00:21:54,800 --> 00:21:57,000 things behind the number 5 and 9. 423 00:21:57,300 --> 00:22:00,400 So Jim, you also mentioned the topic of our conversation is 424 00:22:00,400 --> 00:22:04,200 supposed to be redefining ABCDEFG. 425 00:22:04,200 --> 00:22:06,900 I thought I'm going to kindergarten class or something 426 00:22:06,900 --> 00:22:09,700 when you said that. So maybe for the audience here. 427 00:22:09,700 --> 00:22:12,600 Can you explain a little bit? What do you mean by redefining a 428 00:22:12,700 --> 00:22:16,600 B, c, d, e, f, g. Yeah, sure sure. 429 00:22:16,900 --> 00:22:22,000 I think for those who are in the technology World, ABCD probably 430 00:22:22,000 --> 00:22:25,500 can be quite familiar with some of you, I think three or four 431 00:22:25,500 --> 00:22:28,600 years ago, and you ask where I was a fellow in the school of 432 00:22:28,600 --> 00:22:31,000 computing. We also launched a program which 433 00:22:31,000 --> 00:22:34,200 I'm a fellow with a face Advanced Computing for executive 434 00:22:34,400 --> 00:22:37,100 where profile Excel is the director as well. 435 00:22:37,400 --> 00:22:40,500 So, we actually launched a sand. We actually talked about ABCD 436 00:22:40,500 --> 00:22:44,400 which is a I don't chain cloud. Out and data so many people talk 437 00:22:44,400 --> 00:22:48,200 about ABCD, but then I was talking to my knees and then I 438 00:22:48,208 --> 00:22:50,200 start realizing that actually, they are watching YouTube 439 00:22:50,200 --> 00:22:53,900 videos, which actually keep on singing ABCDEFG and there's some 440 00:22:53,900 --> 00:22:57,300 redefinition of that as well. So, to me, is that, okay? 441 00:22:57,500 --> 00:22:59,400 Maybe we should really learn, right? 442 00:22:59,400 --> 00:23:02,400 Not as redefined by relearn, what is ABCDEFG? 443 00:23:02,600 --> 00:23:05,700 Because we hear about this nursery rhymes since young, 444 00:23:05,900 --> 00:23:09,700 everybody knows how to sing with sing for our children and our 445 00:23:09,700 --> 00:23:13,000 children also learn. But if we just say a for a Toby 446 00:23:13,000 --> 00:23:15,800 for boy, I think that's a bit of passe. 447 00:23:16,000 --> 00:23:19,000 We can match the young people, or the young things that we 448 00:23:19,000 --> 00:23:21,500 learn together with the more senior people. 449 00:23:21,800 --> 00:23:26,500 That's why we want to kind of redefine or relearn our ABCDEFG 450 00:23:26,800 --> 00:23:28,700 done. Couple of seminars, few years 451 00:23:28,700 --> 00:23:32,100 ago before covid on this topic, I tried to make it less 452 00:23:32,100 --> 00:23:33,800 technical because I always feel that. 453 00:23:33,800 --> 00:23:38,000 Why we want to relearn ABCDEFG is that technology is really 454 00:23:38,000 --> 00:23:41,300 impacting our daily life sometimes, without us knowing 455 00:23:41,500 --> 00:23:43,700 and it's important. Isn't that we start 456 00:23:43,700 --> 00:23:47,500 understanding or relearning wise, ABCDEFG, and many people, 457 00:23:47,500 --> 00:23:50,600 I know who are not Tech, he's not from ICT industry, some our 458 00:23:50,600 --> 00:23:53,500 business, our accountants, I'm like a deal, but they always 459 00:23:53,500 --> 00:23:55,500 feel that. Okay, let's leave the technology 460 00:23:55,500 --> 00:23:59,200 to the IP or ICT people, I don't need to know but I also realized 461 00:23:59,200 --> 00:24:03,200 that no actually in the future of business or future of work. 462 00:24:03,300 --> 00:24:06,500 It's very important to know about technology whether you are 463 00:24:06,500 --> 00:24:09,200 Technologies or not. What we are seeing in many 464 00:24:09,200 --> 00:24:12,200 companies that I work for or work with the people. 465 00:24:12,200 --> 00:24:13,700 Whether you're Counting on someone else. 466 00:24:13,700 --> 00:24:15,500 You need to use basic technology. 467 00:24:15,800 --> 00:24:18,200 Some of them, even need to use slightly more advanced 468 00:24:18,200 --> 00:24:22,000 technology like AI chat box for customer service like blockchain 469 00:24:22,200 --> 00:24:25,500 when you want to do a digital certification so there are many 470 00:24:25,500 --> 00:24:30,500 usage or use cases of technology that are non-traditional non 471 00:24:30,600 --> 00:24:34,200 techie people needs to learn and know how to use them but that's 472 00:24:34,200 --> 00:24:36,600 right. We want to redefine reload so 473 00:24:36,600 --> 00:24:40,800 you mentioned the four alphabets ABCD which are for AI blockchain 474 00:24:40,800 --> 00:24:44,200 cloud and data, what are they? The EF and G. 475 00:24:44,500 --> 00:24:48,500 Okay, E9 e people will think of it as e-commerce. 476 00:24:48,800 --> 00:24:51,800 So that's where many of us start from whether you buy from 477 00:24:51,800 --> 00:24:54,900 Amazon, you'll buy from, how about, from China and of course, 478 00:24:54,900 --> 00:24:57,900 in Singapore, Sharpie and grab and many others. 479 00:24:58,100 --> 00:25:01,100 They are kind of e-commerce platform, but you also know if 480 00:25:01,100 --> 00:25:03,300 you are in the techie world even if you're not, you probably also 481 00:25:03,300 --> 00:25:05,400 realize great ones to be a super apps. 482 00:25:05,500 --> 00:25:08,900 What is super apps, Super X means e many things. 483 00:25:08,900 --> 00:25:13,000 It can be, e-commerce, he delivery be financed So all 484 00:25:13,000 --> 00:25:16,000 these are like, 'I if you talk to some of the tech companies 485 00:25:16,000 --> 00:25:19,600 that giants, like what we like Amazon at the other day, they 486 00:25:19,600 --> 00:25:23,300 look at es and ecosystem building because you need the 487 00:25:23,300 --> 00:25:25,400 tech companies to build applications. 488 00:25:25,700 --> 00:25:29,300 Build infrastructure you have the people who want to consume 489 00:25:29,300 --> 00:25:33,200 these services. So ecosystems of Partners of 490 00:25:33,200 --> 00:25:37,600 infrastructure providers or and consumers ecosystem of 491 00:25:37,600 --> 00:25:39,600 Corporations become very important. 492 00:25:39,600 --> 00:25:42,500 So, I will Define e moving from e-commerce. 493 00:25:42,600 --> 00:25:46,300 Mercy, hell, he pay money, whatever, all the way to 494 00:25:46,300 --> 00:25:48,200 ecosystem. So, that's ef3. 495 00:25:49,000 --> 00:25:52,400 I kind of want to make it run. So, there's a lot of talk for 496 00:25:52,400 --> 00:25:55,300 the past few years even to now about five G. 497 00:25:55,500 --> 00:25:59,900 So, f g goes very well with 5G. And I'm one of the lecturer and 498 00:25:59,900 --> 00:26:03,100 course leader who created, many of the courses in anywhere else 499 00:26:03,100 --> 00:26:05,900 on 5 June. So let me repeat those again. 500 00:26:06,100 --> 00:26:09,500 Is for aib for blockchain. See for cloud. 501 00:26:09,500 --> 00:26:15,000 Default data is for ecosystem and FG is short for 5G. 502 00:26:15,000 --> 00:26:17,000 Right? So if you don't mind, let's go 503 00:26:17,000 --> 00:26:19,600 through one by one. The ABCDEFG. 504 00:26:19,800 --> 00:26:21,900 What do you want to redefine for AI? 505 00:26:22,000 --> 00:26:23,700 Because AI is like hot these days. 506 00:26:23,700 --> 00:26:25,400 Everyone is talking about AI + ml. 507 00:26:25,400 --> 00:26:29,400 Usually together AI in ml. So what do you think that people 508 00:26:29,500 --> 00:26:33,800 need to be aware of on this AI? I think in today's world before 509 00:26:33,800 --> 00:26:36,200 we even start about what people need to know about it. 510 00:26:36,200 --> 00:26:39,500 I I want to share again like what I always say ABCDEFG. 511 00:26:39,500 --> 00:26:42,700 Why I think everybody needs to know is because it It's 512 00:26:42,700 --> 00:26:45,600 affecting our daily life. So I don't know whether Henry 513 00:26:45,600 --> 00:26:48,500 are you using any of the AI function today in anything that 514 00:26:48,500 --> 00:26:50,700 you do in your daily life? Outside your work. 515 00:26:50,800 --> 00:26:53,200 I know you work for tech companies but outside of your 516 00:26:53,200 --> 00:26:56,700 work do you use AI in any sense? Yeah sure certainly. 517 00:26:57,000 --> 00:27:00,400 In fact as of this moment I'm using AI to block out the 518 00:27:00,400 --> 00:27:03,000 background noise. Sometimes my home is not so 519 00:27:03,000 --> 00:27:06,600 quiet, so I use that software to actually help me block out noise 520 00:27:06,600 --> 00:27:08,900 is from my background. Yeah, interesting. 521 00:27:08,900 --> 00:27:11,600 So you have tacky so you definitely user of the 522 00:27:11,600 --> 00:27:15,300 technology such as I but a lot of people I talk to like someone 523 00:27:15,300 --> 00:27:18,000 family members who are accountants or lawyers they 524 00:27:18,000 --> 00:27:22,200 always thought Nola AI is so Advanced I know nothing about a 525 00:27:22,200 --> 00:27:25,800 i yes I know AI is robot. People always think a eyes are 526 00:27:25,800 --> 00:27:29,500 robots, but I always want to change this method for it's not 527 00:27:29,500 --> 00:27:32,600 AI is not robots. You watch Terminator. 528 00:27:32,600 --> 00:27:34,800 Yes. Maybe the brain has some AI 529 00:27:34,800 --> 00:27:39,300 component but definitely robots and AI is not equipped robots. 530 00:27:39,300 --> 00:27:42,400 Probably is a physical form of some AI algorithms. 531 00:27:42,600 --> 00:27:44,800 Inside, yes, but it's not always equate. 532 00:27:45,100 --> 00:27:47,600 The other thing is that many of our phones do they? 533 00:27:47,600 --> 00:27:51,200 I think people know is that it has a, i capabilities weather, 534 00:27:51,200 --> 00:27:54,700 is it from AI to help you to take the picture nicer and 535 00:27:54,700 --> 00:27:56,600 focusing on. That's a smiley face or 536 00:27:56,600 --> 00:27:58,600 something like that. These are a, I use cases for 537 00:27:58,600 --> 00:28:01,600 Photograph. Taking some of the phones like 538 00:28:01,600 --> 00:28:03,700 sound more advanced, Samsung Android phone. 539 00:28:03,700 --> 00:28:08,000 You can actually flash your camera on, let's say some food 540 00:28:08,000 --> 00:28:10,600 and you can show you calorie. So there's another AI 541 00:28:10,600 --> 00:28:14,800 applications and also you can Flash on boots, like a shirt or 542 00:28:14,800 --> 00:28:18,700 t-shirt or maybe a bank and a I will pick that up and stop 543 00:28:18,700 --> 00:28:22,900 comparing across the internet to find who are the ones offering 544 00:28:22,900 --> 00:28:26,000 and at what price. So these are all AI that 545 00:28:26,000 --> 00:28:30,000 unknowingly we are actually already using in our daily life 546 00:28:30,000 --> 00:28:33,200 from using a phone perspective. And of course, I think the other 547 00:28:33,200 --> 00:28:35,700 case is some of us have smart home. 548 00:28:35,700 --> 00:28:39,700 Whether is it the Google? Or is it the xiaomi we are all 549 00:28:39,700 --> 00:28:44,300 using voice control of curtain. On turn on, turn off TV and all 550 00:28:44,300 --> 00:28:47,200 those things. So, again many of this have the 551 00:28:47,200 --> 00:28:50,700 AI built-in capabilities for us to be able to do that. 552 00:28:50,900 --> 00:28:54,100 So these are all AI already in daily life and of course the 553 00:28:54,100 --> 00:28:57,100 more advanced one is to go into Enterprises where the most 554 00:28:57,100 --> 00:29:00,300 common one is the actual board. So Singapore is doing that. 555 00:29:00,300 --> 00:29:03,500 If you are a Telco subscriber, let's say let myself a single 556 00:29:03,500 --> 00:29:06,900 subscriber, you use a checkbook to do some of the customer 557 00:29:06,900 --> 00:29:10,100 service but what impressed me is about three years ago when I was 558 00:29:10,100 --> 00:29:13,100 in China. I think D it is The grep in 559 00:29:13,100 --> 00:29:16,500 China while they are AI. Customer service is fantastic. 560 00:29:16,600 --> 00:29:20,300 It basically can solve all your problems, just talking to an AI. 561 00:29:20,500 --> 00:29:23,200 So the AI chatbot capably is really there. 562 00:29:23,400 --> 00:29:26,600 So these are what we already use and see in our daily life. 563 00:29:26,800 --> 00:29:29,800 And let's move into the more Enterprise usage. 564 00:29:29,800 --> 00:29:34,200 Which again for those of you who know AI has many applications in 565 00:29:34,200 --> 00:29:38,000 many different industry, the more common one again that we 566 00:29:38,000 --> 00:29:42,300 may be using as a consumer is AI in financial sector, many of 567 00:29:42,300 --> 00:29:44,000 them. Mr. Fintech related. 568 00:29:44,000 --> 00:29:47,200 So you have your robotic process automation, which is something 569 00:29:47,200 --> 00:29:49,700 like automation of data entry work. 570 00:29:49,900 --> 00:29:54,000 So, that is part of using AI. I myself use a robot advisor in 571 00:29:54,000 --> 00:29:57,600 some of my investment. So, that's again, using AI 572 00:29:57,600 --> 00:30:01,100 algorithms to look at your past data and that analyze was the 573 00:30:01,100 --> 00:30:03,000 best investment based on your risk profile. 574 00:30:03,300 --> 00:30:05,800 I think a lot of people confuse a little bit between data 575 00:30:05,800 --> 00:30:08,300 analytics and Ai and many other things. 576 00:30:08,500 --> 00:30:12,400 So yes, one of the key thing for AI to work is unique date. 577 00:30:12,500 --> 00:30:15,000 The data will help you to really program. 578 00:30:15,000 --> 00:30:18,300 It using the algorithms to look at what should be the actions to 579 00:30:18,300 --> 00:30:20,600 be. So in the olden days I would say 580 00:30:20,600 --> 00:30:24,000 five to maybe seven years ago when AI doesn't really have a 581 00:30:24,008 --> 00:30:26,500 lot of use cases. Yet many companies come up with 582 00:30:26,500 --> 00:30:28,300 what we call actionable insights. 583 00:30:28,300 --> 00:30:33,000 So data is there you do analysis and you always need to be able 584 00:30:33,000 --> 00:30:36,200 to use the data to do something and as where the word actionable 585 00:30:36,200 --> 00:30:39,300 insights come about today. So people are more familiar with 586 00:30:39,300 --> 00:30:42,600 a I already together with machine learning or deep 587 00:30:42,600 --> 00:30:46,000 learning which is the learning capabilities that's built into 588 00:30:46,000 --> 00:30:49,800 the algorithm of AI machine. That is where people are working 589 00:30:49,800 --> 00:30:52,300 on AI. The other key one that I'm doing 590 00:30:52,300 --> 00:30:56,000 a lot, today is Healthcare in the healthcare industry, again 591 00:30:56,300 --> 00:30:58,600 from the most basic one, from a consumer standpoint. 592 00:30:58,600 --> 00:31:01,500 You look at AI triaging, Singapore, tele-health me. 593 00:31:01,500 --> 00:31:04,600 Not have so much yet, but the one that are globally. 594 00:31:04,600 --> 00:31:06,400 Quite well-known, like Babylon health. 595 00:31:06,400 --> 00:31:10,000 And the one way I came from here and good doctor are the top two 596 00:31:10,000 --> 00:31:14,400 Global AI tele-health The actually do what we call a I 597 00:31:14,400 --> 00:31:17,400 triaging. So you answer a list of 598 00:31:17,400 --> 00:31:20,200 questions about your profile, your high profile, and then the 599 00:31:20,200 --> 00:31:23,500 symptoms and then at the back end, what really happened is 600 00:31:23,500 --> 00:31:26,800 that in health care. What we do is we cut out what we 601 00:31:26,800 --> 00:31:29,600 call clinical pathways. So, we will say, okay, if you 602 00:31:29,600 --> 00:31:33,900 see symptom ABCDE responsibility de and all this, you can mix and 603 00:31:33,900 --> 00:31:38,400 match into a large file and then those data start collecting and 604 00:31:38,400 --> 00:31:41,500 then you will have a clinical Pathway to deduce that based on 605 00:31:41,500 --> 00:31:43,400 the response. To the questions are being 606 00:31:43,400 --> 00:31:46,500 asked, you are having diarrhea or you're having Dengue or 607 00:31:46,500 --> 00:31:50,400 you're having a problem. So this is where a, I use a lot 608 00:31:50,400 --> 00:31:53,400 of data to mix with the algorithm to come up with an 609 00:31:53,500 --> 00:31:55,400 outcome. So, these are just some examples 610 00:31:55,400 --> 00:31:58,400 of using Ai and there are many more that will be coming out 611 00:31:58,400 --> 00:32:01,600 from facial recognition actually to tell you the truth in China. 612 00:32:01,600 --> 00:32:04,800 Now Primary School students also Learn Python Programming. 613 00:32:05,500 --> 00:32:07,300 So I used to learn what we call for the Mets. 614 00:32:07,300 --> 00:32:10,600 Integration differentiation love those formulas but we learn 615 00:32:10,600 --> 00:32:12,100 Maths for the sake of learning Maps. 616 00:32:12,500 --> 00:32:15,100 In China. They put all this F, Max for the 617 00:32:15,100 --> 00:32:17,400 Mets into AI. The stab at explaining. 618 00:32:17,400 --> 00:32:19,500 How a? I and Max are linked very 619 00:32:19,500 --> 00:32:22,000 closely together, so there was quite impressive and I thought 620 00:32:22,000 --> 00:32:24,600 it was a very good idea to learn about AI from there. 621 00:32:24,800 --> 00:32:26,600 And of course AI. We all know that visual 622 00:32:26,600 --> 00:32:29,000 recognition voice recognition basically is a pattern 623 00:32:29,000 --> 00:32:33,100 recognition, is very good to use AI to start studying, and come 624 00:32:33,100 --> 00:32:35,400 up with an outcome. So there's the whole thing I 625 00:32:35,400 --> 00:32:39,300 want to briefly share about AI. It's all over the place in our 626 00:32:39,300 --> 00:32:42,300 daily life already. There are many, many Enterprises 627 00:32:42,500 --> 00:32:45,900 Azure industry already using AI for various reasons and they 628 00:32:45,900 --> 00:32:48,100 will be more and more that will be coming up. 629 00:32:48,400 --> 00:32:50,200 It's very interesting. Like you mentioned a couple of 630 00:32:50,200 --> 00:32:53,300 cases which I wasn't aware of myself, but now that you said it 631 00:32:53,300 --> 00:32:56,400 actually, I realize, oh yeah, yeah, it's behind all of them 632 00:32:56,600 --> 00:33:00,400 and we will probably see a lot more cases seamlessly integrated 633 00:33:00,400 --> 00:33:03,000 in our daily lives without us knowing because there are so 634 00:33:03,000 --> 00:33:06,500 many Technologies these days enable you to use AI easily. 635 00:33:06,700 --> 00:33:09,800 In fact like some Cloud providers also provide tools and 636 00:33:09,800 --> 00:33:12,300 Technologies for us to just tap into, right? 637 00:33:12,500 --> 00:33:15,100 I'm building ourselves. So a lot of people these days 638 00:33:15,100 --> 00:33:17,300 are still think AI is a complicated thing. 639 00:33:17,500 --> 00:33:19,600 What are the use cases that I can use for a? 640 00:33:19,600 --> 00:33:23,100 I even some of them like afraid their job will be replaced by Ai 641 00:33:23,100 --> 00:33:24,700 and robots. Like you mentioned in the 642 00:33:24,700 --> 00:33:27,100 beginning. So what's your view on all 643 00:33:27,100 --> 00:33:29,600 those? How can we Embrace more use 644 00:33:29,600 --> 00:33:34,000 cases, where we can apply a, i and about the concern from 645 00:33:34,000 --> 00:33:37,300 people about AI taking over our lives, okay? 646 00:33:37,300 --> 00:33:41,200 That's quite a common questions. Even when I teach AI in school, 647 00:33:41,200 --> 00:33:44,400 that question always comes. Ah, but our first today's will, 648 00:33:44,400 --> 00:33:48,100 you may hear about this term called ethical AI how to use AI 649 00:33:48,100 --> 00:33:50,000 in an ethical way. So, there are many 650 00:33:50,000 --> 00:33:54,100 considerations, first of all, if it is a mundane task, that is 651 00:33:54,100 --> 00:33:56,900 representative and all those things to be very honest, just 652 00:33:56,900 --> 00:33:59,800 like we have gone through, so many Industrial Revolution. 653 00:33:59,900 --> 00:34:03,100 Just three years ago, we say we're Industrial Revolution, 4.0 654 00:34:03,300 --> 00:34:06,700 so definitely, they will be some work that's going to be placed 655 00:34:06,800 --> 00:34:10,100 especially those that are mundane repetitive because you 656 00:34:10,100 --> 00:34:12,300 want to spend the human brain power to do. 657 00:34:12,600 --> 00:34:15,600 More creative and meaningful to improve the way that we are 658 00:34:15,600 --> 00:34:18,000 going to live. So definitely those work with 659 00:34:18,000 --> 00:34:19,699 your page. It's just like in the food 660 00:34:19,699 --> 00:34:23,199 Revolution one or two division of labor where you actually put 661 00:34:23,199 --> 00:34:27,000 people to do packaging in a supply chain or production line. 662 00:34:27,100 --> 00:34:29,699 That is slowly being replaced by automation as well. 663 00:34:29,900 --> 00:34:33,400 So a are replacing work really is nothing to be afraid of it. 664 00:34:33,400 --> 00:34:36,500 Will come just like how we survived through in the past 665 00:34:36,500 --> 00:34:39,400 more than a hundred years to so many Industrial Revolution. 666 00:34:39,600 --> 00:34:43,500 The second thing is that I think how a i Can work together is 667 00:34:43,500 --> 00:34:47,000 that you don't need to be an AI expert to work with AI. 668 00:34:47,000 --> 00:34:50,500 As I mentioned, just now you can be a customer service person but 669 00:34:50,500 --> 00:34:53,000 you know how to use a chatbot to get your work done. 670 00:34:53,199 --> 00:34:56,400 It's a chair but going to fully replace a customer service 671 00:34:56,400 --> 00:35:00,100 officer, the answer is no. So again it goes back to mundane 672 00:35:00,100 --> 00:35:03,200 and repetitive work for now and ethical use of AI. 673 00:35:03,500 --> 00:35:05,500 So it's a balance of many thing today. 674 00:35:05,500 --> 00:35:09,900 I may be talking to an AI to get my basic queries about my bills 675 00:35:09,900 --> 00:35:13,200 from a Telco for example. But if there is Dispute. 676 00:35:13,300 --> 00:35:15,000 Yes. A I may be able to handle some 677 00:35:15,000 --> 00:35:18,500 of it but they may be a need for human intervention. 678 00:35:18,800 --> 00:35:21,200 For example. Okay, this is a highly loyal 679 00:35:21,200 --> 00:35:25,200 customers or this customer is raising your voice or maybe this 680 00:35:25,200 --> 00:35:26,600 customer. I really want to give something 681 00:35:26,600 --> 00:35:29,300 special because I'm running a promotion now so that's where 682 00:35:29,300 --> 00:35:32,800 human intervention will come in. Although you can also program it 683 00:35:32,800 --> 00:35:36,500 with AI but if there are too many permutation combination and 684 00:35:36,500 --> 00:35:39,700 a balance of keeping the work for the human that's where you 685 00:35:39,700 --> 00:35:42,100 will access the cost versus benefits. 686 00:35:42,400 --> 00:35:44,900 So this is an example. And as I mentioned, the other 687 00:35:44,900 --> 00:35:48,400 key thing about AI is people are worried about data because AI 688 00:35:48,400 --> 00:35:51,800 needs a lot of data. Are you constantly 24 by 7 and 689 00:35:51,800 --> 00:35:54,700 watch offer a time machine? I think it's called Skynet in 690 00:35:54,700 --> 00:35:57,800 The Terminator movie. Basically, Skynet is AI watching 691 00:35:57,800 --> 00:35:59,200 over you. So, is it good? 692 00:35:59,200 --> 00:36:01,400 Is it right way to do? I don't think that a good 693 00:36:01,400 --> 00:36:04,400 answers yet, so there's a lot of considerations on that 694 00:36:04,600 --> 00:36:07,400 capabilities is there. But why do they were not all 695 00:36:07,400 --> 00:36:10,300 under the watch yet? Because there's a particular 696 00:36:10,300 --> 00:36:11,900 use. There's a human part of thing 697 00:36:11,900 --> 00:36:13,400 too. Because The same thing. 698 00:36:13,400 --> 00:36:16,800 If you watch Iron Man Iron Man Has Jarvis Jarvis. 699 00:36:16,800 --> 00:36:19,600 Is actually his AI partner. I don't know whether you may 700 00:36:19,600 --> 00:36:22,700 watch some of the episode where Tony Stark, she scolded Jarvis 701 00:36:22,700 --> 00:36:25,000 for doing something more than what he supposed to do. 702 00:36:25,300 --> 00:36:28,900 So again, capability is there is how you want to balance that 703 00:36:28,900 --> 00:36:32,400 with ethical use of a I sell. Yeah, I'm sure going forward. 704 00:36:32,400 --> 00:36:35,500 We as a human would come up with more and more solution with AI 705 00:36:35,500 --> 00:36:38,500 and also the important part, which is the ethical part of 706 00:36:38,500 --> 00:36:42,100 using those technology for good. So let's move on to the next 707 00:36:42,100 --> 00:36:44,200 character. Actor which is be blockchain. 708 00:36:44,300 --> 00:36:48,400 Many people associate blockchain with crypto a lot of hype these 709 00:36:48,400 --> 00:36:51,100 days because of the Bitcoin prices increasing and also 710 00:36:51,100 --> 00:36:55,000 decreasing a lot so maybe you can share a little bit of light 711 00:36:55,000 --> 00:36:57,200 here. What are some of the technology 712 00:36:57,200 --> 00:36:59,900 from blockchain? The people should be aware of so 713 00:36:59,900 --> 00:37:04,400 I think yes Bitcoin actually maybe for good or for bad people 714 00:37:04,400 --> 00:37:07,200 is link function with Bitcoin but it's actually more than that 715 00:37:07,200 --> 00:37:11,200 we all know that so even Bitcoin is a form of cryptocurrency. 716 00:37:11,200 --> 00:37:14,700 So the coin does Be quick to cryptocurrency bicycles. 717 00:37:14,900 --> 00:37:17,900 For those of you who knows a bit of cryptocurrency. 718 00:37:18,100 --> 00:37:21,300 There is also a new coin, there is also many other different 719 00:37:21,300 --> 00:37:24,300 tell coins which some of that industry specific. 720 00:37:24,300 --> 00:37:27,000 So I have n you call myself which are in the education 721 00:37:27,000 --> 00:37:30,400 sector people come up that so to some extent to make it in a 722 00:37:30,408 --> 00:37:34,900 layman term, we coin, you can consider them as like vouchers 723 00:37:35,100 --> 00:37:38,100 or Point systems that you actually can use it. 724 00:37:38,100 --> 00:37:40,400 But of course, this one has a trading kind of things. 725 00:37:40,600 --> 00:37:42,200 So that's actually the cryptocurrency and bit. 726 00:37:42,400 --> 00:37:46,600 Coin Block Chain itself as a very obviously large use cases 727 00:37:46,600 --> 00:37:48,700 and applications of that technology. 728 00:37:48,900 --> 00:37:51,900 Today we are not seeing a lot of it because a lot of it is 729 00:37:51,900 --> 00:37:54,700 subsume on the Bitcoin, people are overwhelmed with Bitcoin 730 00:37:54,700 --> 00:37:57,000 that they forgot what blockchain is really useful. 731 00:37:57,200 --> 00:38:00,600 When I was in Korea, six years ago, they are some use case that 732 00:38:00,600 --> 00:38:03,400 was presented by Korea. Telecom about blockchain for 733 00:38:03,400 --> 00:38:06,100 food safety. We actually call that things 734 00:38:06,100 --> 00:38:08,900 like from Farm to mouth or farm-to-table. 735 00:38:09,200 --> 00:38:13,100 So in the whole supply chain of the food chain He actually 736 00:38:13,100 --> 00:38:16,000 started from the farm. That's a fruit trees or your 737 00:38:16,000 --> 00:38:19,000 vegetable farm, it has to go through packing houses. 738 00:38:19,000 --> 00:38:20,900 Then he has to go to Transportation. 739 00:38:21,100 --> 00:38:24,500 He has to go through maybe even cross border where many of the 740 00:38:24,500 --> 00:38:26,600 agriculture may not be in lights in Singapore. 741 00:38:26,600 --> 00:38:29,500 You need to go to Korea, China Malaysia and then you knew 742 00:38:29,500 --> 00:38:32,700 process some of this and go to Distribution Center, then go to 743 00:38:32,700 --> 00:38:35,300 supermarket and reaches the customer on the table. 744 00:38:35,600 --> 00:38:39,500 So, these chain itself has got at least seven to eight Middle 745 00:38:39,500 --> 00:38:42,000 Point. So the capability of blockchain 746 00:38:42,000 --> 00:38:46,300 is Really to ensure that every of this chain or every of this 747 00:38:46,400 --> 00:38:49,800 note or point, no matter what we use, it has the safety 748 00:38:49,800 --> 00:38:52,700 concentration inside. So how do you know the food, the 749 00:38:52,700 --> 00:38:55,700 fish or the vegetable or the fruits that you are going to 750 00:38:55,700 --> 00:38:57,000 eat? Next is safe. 751 00:38:57,200 --> 00:39:00,900 They did get contaminated along the way or not so that is where 752 00:39:00,900 --> 00:39:05,000 blockchain can track the entire safety chain itself of the food 753 00:39:05,000 --> 00:39:08,800 distribution from Farm to Table. And how does blockchain do it? 754 00:39:08,900 --> 00:39:11,300 What is the technology using locking this? 755 00:39:11,300 --> 00:39:14,600 Actually what we call Tacky, we'll distributed ledger. 756 00:39:14,800 --> 00:39:18,500 So that's a lot of information sharing, and you cannot actually 757 00:39:18,500 --> 00:39:21,200 change the record in that whole chain itself. 758 00:39:21,400 --> 00:39:25,700 So, if today I say, okay from Farm to a packing house, who is 759 00:39:25,700 --> 00:39:29,400 sending in the date, the time and the quantity, the volume, 760 00:39:29,600 --> 00:39:33,100 and even maybe the shape of the fruit, all this information will 761 00:39:33,100 --> 00:39:36,700 be stored in a chain from the farm, which will be passed to 762 00:39:36,700 --> 00:39:39,300 the next note, which is the packing house. 763 00:39:39,300 --> 00:39:42,200 So people cannot just change the record, like, you would do. 764 00:39:42,300 --> 00:39:45,500 It in a normal system where you do data entry and so on so 765 00:39:45,500 --> 00:39:47,300 forth. So blockchain actually is 766 00:39:47,300 --> 00:39:51,100 secured from that angle and then it's open enough, it's like very 767 00:39:51,100 --> 00:39:55,100 similar to the new digital world that we always talk about P2P. 768 00:39:55,400 --> 00:39:58,500 So like GPS is giving you information, but there is this 769 00:39:58,500 --> 00:40:01,600 thing called ways which was an Israeli company that actually 770 00:40:01,600 --> 00:40:04,900 has a lot of P2P information. So I have so many people giving 771 00:40:04,900 --> 00:40:07,700 or telling me that okay. There is gem on ECP. 772 00:40:07,900 --> 00:40:11,400 You cannot get suddenly say that there is no jam on is EP, so 773 00:40:11,400 --> 00:40:14,600 it's very similar. Sep 2 that technology as well in 774 00:40:14,600 --> 00:40:17,100 a blockchain world. So these are some of the things 775 00:40:17,100 --> 00:40:20,700 that blockchain can offer. I believe I think nus or some of 776 00:40:20,700 --> 00:40:23,500 the institutions are using what we call digital certificate as 777 00:40:23,500 --> 00:40:26,000 well. They were a time when people can 778 00:40:26,000 --> 00:40:30,700 forge their decree certificate and yes you can bring back to do 779 00:40:30,700 --> 00:40:34,000 what we call Certified true copy, go to the registrar and do 780 00:40:34,000 --> 00:40:37,500 that but how certified true copy is that the signature can also 781 00:40:37,500 --> 00:40:39,600 be fake. So I think universities are 782 00:40:39,600 --> 00:40:42,200 trying to do digital certificate from the time. 783 00:40:42,300 --> 00:40:45,200 That you complete your studies, you'll go straight and you will 784 00:40:45,200 --> 00:40:48,100 lock anywhere and dose that this is the correct one and people 785 00:40:48,100 --> 00:40:50,000 can download and get a copy of that. 786 00:40:50,200 --> 00:40:53,600 So this will help to prevent all this for drinking issues. 787 00:40:53,900 --> 00:40:57,700 So by the same token not just your academic certification, it 788 00:40:57,700 --> 00:41:00,800 can be a product certification and many other things. 789 00:41:01,100 --> 00:41:04,400 Can be your trademark, registration can be your pattern 790 00:41:04,400 --> 00:41:07,500 which is use a lot. So these are all the potential 791 00:41:07,500 --> 00:41:11,000 use cases of blockchain. Where you need even in insurance 792 00:41:11,000 --> 00:41:13,000 industry. People are looking Can I use 793 00:41:13,000 --> 00:41:16,500 blockchain to make sure that the insurance that I assign all the 794 00:41:16,500 --> 00:41:19,300 way to subsequently the claims and other things are correct? 795 00:41:19,500 --> 00:41:21,400 Of course. It also can go into the media 796 00:41:21,400 --> 00:41:23,900 industry where in the olden days, we look at things like 797 00:41:23,900 --> 00:41:27,000 digital Rights Management. This can also be done in a 798 00:41:27,000 --> 00:41:30,100 blockchain manner and the most recent one that I'm doing is 799 00:41:30,100 --> 00:41:31,500 similar to health care insurance. 800 00:41:32,100 --> 00:41:33,800 So same thing. You want to buy an insurance, 801 00:41:33,800 --> 00:41:36,800 you want to submit their claims to the hospitals. 802 00:41:36,900 --> 00:41:40,400 So you're trying to block chain entire patient journey of 803 00:41:40,400 --> 00:41:43,900 interaction from getting what we We call letter of guarantee from 804 00:41:43,900 --> 00:41:47,600 the insurance company, how can Hospital think that a this is 805 00:41:47,600 --> 00:41:50,000 the true L OG from an insurance company. 806 00:41:50,200 --> 00:41:53,000 And then after that the person do the operation, you want to 807 00:41:53,000 --> 00:41:55,300 blame. So you go and get Bill and you 808 00:41:55,300 --> 00:41:57,400 can go and get a hospital letter. 809 00:41:57,700 --> 00:41:59,400 So the insurance company will pay you the claim. 810 00:41:59,400 --> 00:42:02,600 But how do they can ensure that this is not for CH this is the 811 00:42:02,600 --> 00:42:05,600 correct Insurance claim. So a lot of all these things, 812 00:42:05,600 --> 00:42:09,800 depending a lot of manual human handling and they may be 813 00:42:10,100 --> 00:42:12,200 possibility of forging documents. 814 00:42:12,300 --> 00:42:14,300 Change. And that's where the whole thing 815 00:42:14,300 --> 00:42:16,100 is. Being proposed as a blockchain 816 00:42:16,100 --> 00:42:19,700 now and nobody can really go and Forge anything along the way. 817 00:42:20,000 --> 00:42:23,500 So this is a very good use case of blockchain if you ask me or 818 00:42:23,500 --> 00:42:26,500 outside of Bitcoin. So yeah, now I know a little bit 819 00:42:26,500 --> 00:42:29,200 more use cases apart from the crypto and the Bitcoin. 820 00:42:29,200 --> 00:42:32,500 So hopefully more and more use cases can be used for good for 821 00:42:32,500 --> 00:42:34,500 blockchain. Let's move on to the Sea, which 822 00:42:34,500 --> 00:42:37,400 is cloud. So many people in Enterprise as 823 00:42:37,400 --> 00:42:40,600 well, using the cloud technology and also, our phones enable a 824 00:42:40,607 --> 00:42:42,100 lot of cloud Technologies as well. 825 00:42:42,300 --> 00:42:45,200 Well, for example, saving your files, your photos and things 826 00:42:45,200 --> 00:42:47,500 like that. What else to redefine here in 827 00:42:47,500 --> 00:42:49,600 Cloud? That's like AI. 828 00:42:49,600 --> 00:42:52,100 A lot of people think loud is very complex. 829 00:42:52,300 --> 00:42:54,000 Why do I want to put on to Cloud? 830 00:42:54,200 --> 00:42:57,200 But this club is ICT thing. But, again, I always like to 831 00:42:57,200 --> 00:43:00,300 remind people, you are using cloud in your daily life. 832 00:43:00,400 --> 00:43:03,900 When we have a Gmail account, when you want to go to Google 833 00:43:03,900 --> 00:43:07,100 drive to store your videos, and your photos. 834 00:43:07,200 --> 00:43:09,600 That is using Cloud. Already is a cold storage 835 00:43:09,600 --> 00:43:12,100 capability. And then you do collaboration, 836 00:43:12,300 --> 00:43:15,100 Using Google docs. There is cloud capabilities. 837 00:43:15,400 --> 00:43:19,000 So those are already happening to us, which we may not know, 838 00:43:19,200 --> 00:43:23,400 some of you may be using Microsoft 365, that is what we 839 00:43:23,408 --> 00:43:26,300 call software as a service is true Club as well. 840 00:43:26,500 --> 00:43:30,400 The most common business model of many of this application is 841 00:43:30,500 --> 00:43:32,700 what we call starting as a freemium. 842 00:43:33,000 --> 00:43:36,400 So you use as a freemium and if you want to get better quality 843 00:43:36,400 --> 00:43:39,100 services or software or capabilities, you pay. 844 00:43:39,300 --> 00:43:41,000 And that's where the subscription model when the 845 00:43:41,000 --> 00:43:44,300 monthly yearly for Access software service come about. 846 00:43:44,400 --> 00:43:47,000 So again these are some of the very good example of cloud that 847 00:43:47,000 --> 00:43:49,900 we are using and some of the non-techies may not know that we 848 00:43:49,900 --> 00:43:52,600 are already using. Of course, if we look at Cloud 849 00:43:52,600 --> 00:43:56,200 itself in the Enterprise perspective you mean by many 850 00:43:56,200 --> 00:43:59,800 computers and some of that serve as your server so that is the 851 00:43:59,800 --> 00:44:01,900 way that on-premise actually work. 852 00:44:02,100 --> 00:44:05,300 The same goes to the data center, Big Data Center where 853 00:44:05,300 --> 00:44:08,300 you have a lot of servers and storage and site but in the 854 00:44:08,300 --> 00:44:11,200 cloud way for the Enterprises you probably no longer need to 855 00:44:11,200 --> 00:44:12,100 buy a server. Some of you. 856 00:44:12,300 --> 00:44:15,000 HD want to do it for various reason biologically. 857 00:44:15,000 --> 00:44:17,900 You do not need to use it. So we always think that cloud 858 00:44:17,900 --> 00:44:22,400 technology should promote SME business producing capex and 859 00:44:22,400 --> 00:44:25,700 controlling Opex preview. All, unfortunately, a lot of SME 860 00:44:25,700 --> 00:44:29,900 may not be tech savvy enough. So all the SME not really 861 00:44:29,900 --> 00:44:33,300 exploiting or exploring the benefits of what cloud 862 00:44:33,300 --> 00:44:35,200 technology can bring to them. There's something that I'm 863 00:44:35,200 --> 00:44:38,200 trying to promote quite a lot, which I'm of The Institute of 864 00:44:38,200 --> 00:44:40,800 Higher Learning and even some the government agency, because 865 00:44:41,000 --> 00:44:44,100 we really think that there, A lot as, I mean, can benefit from 866 00:44:44,100 --> 00:44:48,000 going to Club, but the same old concerns people have about Cloud 867 00:44:48,000 --> 00:44:51,300 security every day we hear about hacking of this car and that car 868 00:44:51,300 --> 00:44:54,800 apart again, hacking can also happen for your server and your 869 00:44:54,800 --> 00:44:58,700 on-premises is always there just that because a lot of time, all 870 00:44:58,700 --> 00:45:00,900 these will handle by the it departments. 871 00:45:01,100 --> 00:45:05,400 But in Cloud, a lot of the it functionality are in the hand of 872 00:45:05,400 --> 00:45:08,600 the actual business users. So people start becoming 873 00:45:08,600 --> 00:45:10,800 worried, I'm not. It trained a I got pack, what 874 00:45:10,800 --> 00:45:13,500 should I do? But that Where you have many of 875 00:45:13,500 --> 00:45:16,400 these called company. They are also very focusing on 876 00:45:16,400 --> 00:45:18,300 text flirty to make sure that's okay. 877 00:45:18,600 --> 00:45:22,300 Another very common question. I'm always asked, oh, I put all 878 00:45:22,300 --> 00:45:24,100 my customer database on the cloud. 879 00:45:24,300 --> 00:45:25,900 My competitor. Also use a cloud. 880 00:45:26,100 --> 00:45:28,500 They will see all my customer, I'll lose all my customers. 881 00:45:28,800 --> 00:45:30,400 So again, that's not true, right? 882 00:45:30,400 --> 00:45:33,000 The cloud providers, whether is in the western cloud or the 883 00:45:33,008 --> 00:45:36,900 Chinese cloud provider, they all treat data security and it won't 884 00:45:36,900 --> 00:45:39,700 see very well because that is their bread and butter. 885 00:45:40,000 --> 00:45:41,700 So I don't think that needs to be worried. 886 00:45:41,800 --> 00:45:43,900 And instead, if we look at Cloud, I'm sure those tacky 887 00:45:43,900 --> 00:45:46,200 knows we have public private and hybrid Cloud. 888 00:45:46,200 --> 00:45:49,500 I'm also in the called security Alliance, Singapore, chapter 889 00:45:49,800 --> 00:45:51,700 apart from looking at Cloud security. 890 00:45:51,900 --> 00:45:54,700 We also do a lot of research area and one of the research 891 00:45:54,700 --> 00:45:57,900 area, we are going to do this financial year by our research 892 00:45:57,900 --> 00:46:01,700 director with the CTO of one of the local conglomerate is to 893 00:46:01,700 --> 00:46:05,000 look at hybrid Cloud, because we realize that many people have a 894 00:46:05,000 --> 00:46:08,900 private club in Singapore, many Enterprises and slowly and 895 00:46:08,900 --> 00:46:11,100 steadily. The public cloud is getting some 896 00:46:11,100 --> 00:46:14,200 traction, but And we also realize that okay, you have 897 00:46:14,200 --> 00:46:17,600 these two clubs now, especially fall as a government agency, I 898 00:46:17,600 --> 00:46:22,300 want to maintain a privacy and for all my internet or internal 899 00:46:22,300 --> 00:46:25,600 Enterprise applications but I need to start exposing my 900 00:46:25,600 --> 00:46:28,900 services to the public, the eServices that people can do in 901 00:46:28,900 --> 00:46:31,600 the digital government World. Whether is it to one more 902 00:46:31,600 --> 00:46:35,900 touring for land transport or is it true telemedicine? 903 00:46:35,900 --> 00:46:39,200 Health app, like Health Hub, that is linked to clusters of 904 00:46:39,200 --> 00:46:41,400 hospital. So you need to have the 905 00:46:41,400 --> 00:46:44,100 eServices Extended to the public, you cannot keep 906 00:46:44,100 --> 00:46:47,300 everything in a private Cloud, so that's where a lot of mixture 907 00:46:47,300 --> 00:46:50,100 in a hybrid Cloud manner is going to happen, not just in 908 00:46:50,100 --> 00:46:51,900 Singapore, but all around the world as well. 909 00:46:52,200 --> 00:46:54,800 So that's from a cloud perspective, for those who don't 910 00:46:54,800 --> 00:46:56,700 know what screw about, we already share it. 911 00:46:56,700 --> 00:46:59,600 Sound a living example of clouds, mainly in the storage 912 00:46:59,600 --> 00:47:03,100 and application area, for those who are very familiar, Cloud one 913 00:47:03,100 --> 00:47:04,800 or key Trend. We are seeing apart from 914 00:47:04,800 --> 00:47:07,500 security is definitely in a hybrid, Cloud manner. 915 00:47:07,900 --> 00:47:11,300 So that some of the key things I will say that we should be aware 916 00:47:11,300 --> 00:47:14,200 about County. He's and I'll say months or 917 00:47:14,200 --> 00:47:17,000 years even. So having worked in the cloud 918 00:47:17,000 --> 00:47:19,700 business model as well. In one word, cloud provider, I'm 919 00:47:19,700 --> 00:47:23,600 sure like the target market for these cloud is still very large. 920 00:47:23,700 --> 00:47:26,600 In fact, many people from Enterprise point of view may not 921 00:47:26,600 --> 00:47:30,400 be putting a lot of things on the cloud so I'm sure we will be 922 00:47:30,400 --> 00:47:33,300 getting more and more Enterprise going into the cloud just to tap 923 00:47:33,300 --> 00:47:36,800 into the capabilities and yes, you're right probably the hybrid 924 00:47:36,800 --> 00:47:39,800 cloud model and also the security will get into play when 925 00:47:39,800 --> 00:47:43,900 that happens more frequently. So, The d stands for data. 926 00:47:43,900 --> 00:47:47,200 If I'm wrong data has been around for many years if not 927 00:47:47,200 --> 00:47:49,200 decades. So what do you mean by 928 00:47:49,200 --> 00:47:53,200 redefining data here? So like I say, Rita is very 929 00:47:53,200 --> 00:47:56,100 common. We all have some kind of data or 930 00:47:56,100 --> 00:47:57,800 our profiles. Are some paper. 931 00:47:58,000 --> 00:48:01,500 Of course, when it comes to data unit, a crow people usually get 932 00:48:01,500 --> 00:48:04,500 to Big Data. So what is more data, Big Data, 933 00:48:04,500 --> 00:48:07,700 make a detour or whatever. So, just very quickly that's 934 00:48:07,700 --> 00:48:10,500 what we call unstructured. And structured data Big Data 935 00:48:10,500 --> 00:48:13,800 really is trying to analyze Too many of these different types of 936 00:48:13,800 --> 00:48:17,900 data and what we call Co beta, to be able to get the gala, I 937 00:48:17,900 --> 00:48:19,900 mentioned just now actionable insights. 938 00:48:20,100 --> 00:48:23,300 So this is some part of a big data analytics and of course the 939 00:48:23,300 --> 00:48:27,400 other key word is people will say data is like the future oil 940 00:48:27,600 --> 00:48:31,000 where you need to do like oil refinery, we need to get the 941 00:48:31,000 --> 00:48:35,000 data, which is the raw material, and then you do refinery, which 942 00:48:35,000 --> 00:48:37,600 is your weather, is it analysis or so? 943 00:48:37,600 --> 00:48:40,500 And so forth to be able to use the data for some purposes. 944 00:48:40,700 --> 00:48:43,700 So, data, I think it's a very People concept with all these 945 00:48:43,700 --> 00:48:47,500 information, like, a different form of the data, we can 946 00:48:47,500 --> 00:48:51,100 extract, we can analyze, we can refine it so that we can use it 947 00:48:51,100 --> 00:48:53,800 for all the things that we've just talked about AI. 948 00:48:54,000 --> 00:48:57,400 You need data for a, I do really make something meaningful out of 949 00:48:57,500 --> 00:49:01,300 all the applications blockchain, not many people link blockchain 950 00:49:01,300 --> 00:49:06,200 with data but yes, blockchain is also trying to change or ensure 951 00:49:06,200 --> 00:49:09,400 that you have a secure distributed data flow of things 952 00:49:09,400 --> 00:49:12,000 as well. So you also need data inside. 953 00:49:12,300 --> 00:49:15,000 For cloud again. What's the purpose of having 954 00:49:15,000 --> 00:49:17,100 clock? It's basically because your data 955 00:49:17,100 --> 00:49:21,000 becoming enormous, and then you have to do a lot of analysis 956 00:49:21,000 --> 00:49:23,500 itself. So, the cloud provider, is it a 957 00:49:23,508 --> 00:49:27,900 storage or the computing power for the AI algorithms, to Grant 958 00:49:27,900 --> 00:49:32,200 on different Big Data itself. So, this is actually where data 959 00:49:32,200 --> 00:49:35,200 actually adds lots of value to the whole technology world. 960 00:49:35,500 --> 00:49:37,400 And of course, we haven't talked about e, f g. 961 00:49:37,500 --> 00:49:39,300 And I can even extend all the way to H. 962 00:49:39,300 --> 00:49:42,000 I J K L, whatever. I can be iot. 963 00:49:42,100 --> 00:49:44,600 Okay, so things like this is that there's a lot of data 964 00:49:44,600 --> 00:49:48,300 involvement in different forms of the technology they throw. 965 00:49:48,300 --> 00:49:50,600 We can briefly also talk about data. 966 00:49:50,900 --> 00:49:54,500 How is it going to be like in the ecosystem or the eServices 967 00:49:54,500 --> 00:49:58,100 as well as in the 5/3? So let's go with the ecosystem. 968 00:49:58,100 --> 00:50:02,000 You touch on it briefly like few minutes back so because people 969 00:50:02,000 --> 00:50:05,300 used to think about e-commerce or e, electronic something, for 970 00:50:05,300 --> 00:50:09,200 example, electronic payment, all the services that are available 971 00:50:09,400 --> 00:50:11,800 but you're talking about the importance of putting them 972 00:50:11,800 --> 00:50:13,700 together. Into like ecosystem. 973 00:50:13,900 --> 00:50:16,900 Does it mean that everyone needs to create ecosystem on their 974 00:50:16,900 --> 00:50:19,000 own? Or how do you judge between 975 00:50:19,000 --> 00:50:22,100 being part of an ecosystem or being the creator of the 976 00:50:22,100 --> 00:50:25,200 ecosystem? So like you mentioned is always 977 00:50:25,200 --> 00:50:29,400 starting with e something right? Ecommerce e-learning, pay money 978 00:50:29,400 --> 00:50:31,500 transaction, he whatever he helped write. 979 00:50:31,700 --> 00:50:35,000 So that was where all the electronics, something and take 980 00:50:35,000 --> 00:50:37,300 place. And what I want to redefine me 981 00:50:37,300 --> 00:50:39,000 from all this, we shall still valid. 982 00:50:39,000 --> 00:50:41,700 If you ask me, depending on the countries or the industry we 983 00:50:41,700 --> 00:50:43,900 talked about about. So some countries are not there 984 00:50:43,900 --> 00:50:46,800 yet so they can still talk about East and for e-commerce some 985 00:50:46,800 --> 00:50:49,300 countries are more established like China today. 986 00:50:49,300 --> 00:50:52,200 Nobody will go and talk about es e-commerce in China because 987 00:50:52,200 --> 00:50:55,100 that's like a given thing. But in whole China, people are 988 00:50:55,100 --> 00:50:58,700 looking at ecosystem building. So I was just talking to how we 989 00:50:58,700 --> 00:51:01,600 Cloud people this afternoon. Ecosystem building is very 990 00:51:01,600 --> 00:51:04,800 important because it's linking to even things like Cloud. 991 00:51:04,900 --> 00:51:07,000 So, I mean, of course, the Western powers are very 992 00:51:07,000 --> 00:51:09,600 established AWS will go and so, and so forth. 993 00:51:09,800 --> 00:51:12,000 And Chinese culture Alibaba is also quite established. 994 00:51:12,400 --> 00:51:16,000 But we Cloud doesn't really have a big market share Global yet 995 00:51:16,000 --> 00:51:18,400 and they just form a cloud and AI business unit. 996 00:51:18,400 --> 00:51:22,000 Like few years ago, I think two years ago and now picking up hot 997 00:51:22,000 --> 00:51:24,600 Steam on that. So it's very important that they 998 00:51:24,600 --> 00:51:26,500 want to show. Let's say I want to sell and how 999 00:51:26,500 --> 00:51:30,500 we Cloud very important to have ecosystem building because in a 1000 00:51:30,508 --> 00:51:33,100 cloud world, we actually call them sellable Services. 1001 00:51:33,400 --> 00:51:36,600 Why do Enterprise want to go to a hallway Cloud versus let's say 1002 00:51:36,600 --> 00:51:39,600 Alibaba cow. They must be enough, targeted, 1003 00:51:39,600 --> 00:51:42,900 sellable services for me to use. So, for example, Let's say I'm a 1004 00:51:43,000 --> 00:51:45,600 healthcare provider. I'm a private hospital. 1005 00:51:45,600 --> 00:51:48,600 I want to choose a cloud to onboard myself onto. 1006 00:51:48,800 --> 00:51:52,300 I will look at which of this me have salable services for me to 1007 00:51:52,300 --> 00:51:55,400 use plus things that are in a six ecosystem. 1008 00:51:55,600 --> 00:51:58,900 Let's say, for example, or we cloud has five tallied and 1009 00:51:58,900 --> 00:52:01,800 nonstick startups who can provide either integrate, the 1010 00:52:01,800 --> 00:52:05,900 three-in-one spo2, blood pressure and ECG monitoring. 1011 00:52:06,100 --> 00:52:09,000 And today I'm Telehealth platform or I'm a private 1012 00:52:09,000 --> 00:52:11,300 hospital. I want to get that services. 1013 00:52:11,600 --> 00:52:14,700 So of course, I can buy from the company, but today's many of 1014 00:52:14,700 --> 00:52:18,000 these applications or services are already on some form of 1015 00:52:18,000 --> 00:52:19,800 cloud. For example, if this company 1016 00:52:19,800 --> 00:52:23,300 only is available in how we cloud and, like you so much, 1017 00:52:23,300 --> 00:52:26,500 then I will unblock myself to Paris Club so they can use it. 1018 00:52:26,600 --> 00:52:29,000 So this is what we call the ecosystem. 1019 00:52:29,000 --> 00:52:32,700 Building today is an ecosystem selling even for cloud, that's 1020 00:52:32,700 --> 00:52:35,400 why you can see all the cloud providers, the more established 1021 00:52:35,400 --> 00:52:39,300 one always have, my use cases and also by by the industry 1022 00:52:39,300 --> 00:52:42,000 Solutions. That's where the Enterprises 1023 00:52:42,200 --> 00:52:45,400 Really looking at things, no longer just on the simple 1024 00:52:45,400 --> 00:52:48,800 compute and storage covers, the whole system building is very 1025 00:52:48,800 --> 00:52:52,500 important for cloud and for many other Advanced Technologies. 1026 00:52:53,000 --> 00:52:55,400 It's interesting, like, you see it from the point of view, like 1027 00:52:55,400 --> 00:52:59,700 cloud provider, but how about the smes or the people who are 1028 00:52:59,700 --> 00:53:02,900 not into the cloud? Is there any significance about 1029 00:53:02,900 --> 00:53:07,600 ecosystem for them? So again, SME is not so Cloud 1030 00:53:07,600 --> 00:53:10,400 native about ready yet, unfortunately, although I think 1031 00:53:10,400 --> 00:53:15,200 they should but how I was Sell or how advice assembly is, for 1032 00:53:15,200 --> 00:53:18,200 example, I was talking to someone and we quote, the 1033 00:53:18,200 --> 00:53:20,100 example of mr. Bean mr. 1034 00:53:20,100 --> 00:53:23,300 Bean is in Singapore selling soyabean, kind of food. 1035 00:53:23,300 --> 00:53:26,700 And in many MRT station, they have that is to some extent an 1036 00:53:26,700 --> 00:53:30,500 SME so they can benefit from cloud and they can benefit from 1037 00:53:30,500 --> 00:53:34,200 ecosystem building because I was listening to a webinar by the 1038 00:53:34,200 --> 00:53:36,900 founder. The chairman just two months ago 1039 00:53:37,100 --> 00:53:39,100 he was saying that. Okay, do-do covid, they will 1040 00:53:39,100 --> 00:53:41,600 never doing e-commerce. They need to build an 1041 00:53:41,600 --> 00:53:42,600 e-commerce. A bit. 1042 00:53:42,900 --> 00:53:46,200 So they were trying to choose a card provider for that because 1043 00:53:46,200 --> 00:53:49,300 it takes a long time for them to buy their servers and built 1044 00:53:49,300 --> 00:53:53,300 entirely Collins from there. So they can use all the isps 1045 00:53:53,300 --> 00:53:56,600 capabilities in the e-commerce in the Cup itself to build a 1046 00:53:56,600 --> 00:53:59,100 Commerce. But they also talked of a I need 1047 00:53:59,100 --> 00:54:01,400 my ecosystem because I need the solution. 1048 00:54:01,500 --> 00:54:04,700 I need delivery, I need payment. Yeah I can go and do all these 1049 00:54:04,700 --> 00:54:06,900 things myself but it's going to take time and money. 1050 00:54:07,200 --> 00:54:10,800 So if I can go onto a cloud which has an ecosystem of 1051 00:54:10,800 --> 00:54:14,700 Partners who offer, Payment Solutions who offers Delivery 1052 00:54:14,700 --> 00:54:18,300 Solutions someone who offer supply chain tracking all these 1053 00:54:18,300 --> 00:54:20,200 things, which mr. Bean when they are in the 1054 00:54:20,200 --> 00:54:24,700 traditional retail selling in the MRT Station, do not have but 1055 00:54:24,700 --> 00:54:28,300 until they move into e-commerce kind of way or this ecosystem or 1056 00:54:28,300 --> 00:54:31,300 partner Solutions, really benefit them a lot save time, 1057 00:54:31,300 --> 00:54:34,000 save money. So this is a very simple example 1058 00:54:34,000 --> 00:54:38,400 of a SME, going cloud and leveraging on ecosystem play to 1059 00:54:38,400 --> 00:54:41,200 really help them to grow their business, definitely makes 1060 00:54:41,200 --> 00:54:43,500 sense. So, Now, we move to the last 1061 00:54:43,500 --> 00:54:47,900 one, which is the 5 G, the FG. So it's a pretty promising 1062 00:54:47,900 --> 00:54:49,900 technology. Many people are talking about 1063 00:54:49,900 --> 00:54:51,400 it. There are so many use cases. 1064 00:54:51,400 --> 00:54:54,900 Probably will be Unearthed because of this existence of 5G. 1065 00:54:55,100 --> 00:54:58,100 There are some countries who have adopted five G's, but I'm 1066 00:54:58,100 --> 00:55:01,800 sure I haven't seen the whole potential how I can use 5 Jeep 1067 00:55:01,800 --> 00:55:03,900 for myself and also for many people. 1068 00:55:04,200 --> 00:55:06,300 So maybe you can help us here to redefine. 1069 00:55:06,300 --> 00:55:09,400 What would be the future with 5G enabled? 1070 00:55:09,400 --> 00:55:12,000 More widely? Okay, this is a Hot Topic. 1071 00:55:12,100 --> 00:55:15,900 But maybe before that Henry, if I can ask you what is the 1072 00:55:16,000 --> 00:55:19,900 generation you are in, when you first start using a, you a 2G 1073 00:55:19,900 --> 00:55:24,900 person or 3G or 4G actually the technology to jeer was widely 1074 00:55:24,900 --> 00:55:27,700 available during the time. But I only started having 1075 00:55:27,700 --> 00:55:34,100 handphone since 3G 3G, so you don't use the Nokia 3210, I use 1076 00:55:34,100 --> 00:55:38,400 it, but it was not mine. So it's my parents nice night. 1077 00:55:38,600 --> 00:55:40,400 Yeah. So we always talk about all this 1078 00:55:40,400 --> 00:55:43,500 2G phone, you have Representation right? 1079 00:55:43,600 --> 00:55:47,500 Nokia, 3210 is a very famous one, but now you probably see 1080 00:55:47,500 --> 00:55:49,500 that Nokia doesn't do phones anymore. 1081 00:55:50,200 --> 00:55:53,300 So that's how fast the technology will is moving the 1082 00:55:53,300 --> 00:55:56,000 Telco. I think, people always link or 1083 00:55:56,000 --> 00:55:59,500 this 1G, 2G 3G all the way to 5 degree with just phone 1084 00:55:59,500 --> 00:56:02,500 capabilities. And I think many people today, 1085 00:56:02,600 --> 00:56:07,300 may think that 5G is all about faster, speed faster, download 1086 00:56:07,300 --> 00:56:09,400 speeds, and I can watch my video, much faster. 1087 00:56:09,400 --> 00:56:11,000 I can all look like you do, much faster. 1088 00:56:11,300 --> 00:56:13,500 I think that's what people We are expecting or 5G. 1089 00:56:13,800 --> 00:56:17,600 But if we look at it that way for 1G phone where people may 1090 00:56:17,600 --> 00:56:20,900 remember what we call the darker that phone like a big water 1091 00:56:20,900 --> 00:56:22,600 bottle where you can even hit someone. 1092 00:56:22,800 --> 00:56:26,700 So that is enabling the mobile technology so you can do mobile 1093 00:56:26,700 --> 00:56:29,200 communication instead of your home fixed-line phone. 1094 00:56:29,400 --> 00:56:30,900 So that's 1. G 2. 1095 00:56:30,900 --> 00:56:35,900 G is like the Nokia 3210 when the killer application is SMS. 1096 00:56:36,200 --> 00:56:39,200 So, everybody remember when 3G 4G come everybody? 1097 00:56:39,200 --> 00:56:42,000 Say one cycle application, nobody knows so SMS. 1098 00:56:42,100 --> 00:56:45,200 Of the hottest collaboration in the 2G will actually. 1099 00:56:45,200 --> 00:56:49,300 I started using it was to gyro I actually implemented when I was 1100 00:56:49,300 --> 00:56:53,700 in essential 3G, in Singapore, implemented 4G in Taiwan. 1101 00:56:53,900 --> 00:56:56,800 So there was a lot of learning their 3G was very interesting 1102 00:56:56,800 --> 00:57:00,800 because then we start to realize a can do data mobile data. 1103 00:57:01,100 --> 00:57:04,100 So I can serve internet although not fast enough but I can surf 1104 00:57:04,100 --> 00:57:05,800 internet. So just now we talked about data 1105 00:57:05,800 --> 00:57:08,900 again, right? So data is a time where 2G 1106 00:57:08,900 --> 00:57:11,200 actually does a lot of good for data. 1107 00:57:11,300 --> 00:57:14,500 Where really you Make full use of data and making it meaningful 1108 00:57:14,500 --> 00:57:17,100 and mobile. So 3G is a world of data or 1109 00:57:17,100 --> 00:57:19,700 Internet and 4G is a world of video. 1110 00:57:19,900 --> 00:57:23,600 So that's where we start saying stop putting static websites or 1111 00:57:23,600 --> 00:57:27,200 putting apps that are just photos by you need to do video. 1112 00:57:27,500 --> 00:57:29,300 Yes, we have YouTube for longest time. 1113 00:57:29,500 --> 00:57:33,000 YouTube was surviving on internet on website, but later 1114 00:57:33,000 --> 00:57:36,800 on with 4G, with better data, you actually can go into video 1115 00:57:36,800 --> 00:57:39,800 streaming and a lot of all these apps and social media. 1116 00:57:40,100 --> 00:57:41,900 That's where I was at, in the 3G world. 1117 00:57:42,100 --> 00:57:45,800 Killed idd called, post your user ID, call nowadays. 1118 00:57:46,000 --> 00:57:48,500 So things like this. And this probably precisely the 1119 00:57:48,500 --> 00:57:51,400 reason people think, oh, it's all about faster speed because 1120 00:57:51,400 --> 00:57:54,100 that's what happened from 2G to 3G 3G to 4G. 1121 00:57:54,400 --> 00:57:56,200 So, five years, it will give you better speak. 1122 00:57:56,400 --> 00:57:59,900 But as I teach my students in 5G, if you say you attended my 1123 00:57:59,900 --> 00:58:02,300 family calls before you only need to remember, treating, you 1124 00:58:02,300 --> 00:58:04,500 forget everything. Remember trading, there's this 1125 00:58:04,500 --> 00:58:06,600 thing. I call it 5G, capabilities, 1126 00:58:06,600 --> 00:58:09,100 triangle. So, there are three capabilities 1127 00:58:09,100 --> 00:58:11,700 that 5G will offer to us in this world. 1128 00:58:12,000 --> 00:58:15,400 N is for we call EMB enhance mobile broadband. 1129 00:58:15,600 --> 00:58:18,300 So enhance mobile broadband. This is the one that gives you 1130 00:58:18,300 --> 00:58:20,900 your faster speed better to put sand everything. 1131 00:58:21,000 --> 00:58:23,100 If you take five minutes to download something on your 4G 1132 00:58:23,100 --> 00:58:24,800 phone. Today tomorrow takes you less 1133 00:58:24,800 --> 00:58:27,000 than one minute. So yes, this is the one that we 1134 00:58:27,000 --> 00:58:31,000 will get and this one we will even extend it further into a 1135 00:58:31,000 --> 00:58:35,900 rvr because you will be able to do 3D looking doing virtual 1136 00:58:35,900 --> 00:58:39,300 reality games and shows doing sport tourism. 1137 00:58:39,500 --> 00:58:41,900 So that is where EMB be capability. 1138 00:58:42,200 --> 00:58:46,000 Offer you apply that to other capabilities, that 5G can offer. 1139 00:58:46,000 --> 00:58:51,200 That 4G cannot one is what we call, Em MTC, massive machine 1140 00:58:51,200 --> 00:58:55,900 type Communications MPC is something that is very similar 1141 00:58:55,900 --> 00:58:58,000 to iot today. Internet of things. 1142 00:58:58,000 --> 00:59:01,000 For those of you who know what's Internet of Things is actually 1143 00:59:01,000 --> 00:59:04,400 in a mental or sensors connected with each other, even in your 1144 00:59:04,400 --> 00:59:06,000 smart lamp, post that kind of thing. 1145 00:59:06,000 --> 00:59:09,000 They will turn on turn off according to the people working 1146 00:59:09,000 --> 00:59:12,500 pal walking by, or the spot metering that You have in your 1147 00:59:12,500 --> 00:59:16,000 hdb flat so those are iot. So, in future will, we are 1148 00:59:16,008 --> 00:59:18,500 seeing that they will be more, especially thing about recording 1149 00:59:18,500 --> 00:59:22,100 the smart nation and in some of the companies called connected 1150 00:59:22,100 --> 00:59:23,900 world. So, you are going to have a lot 1151 00:59:23,900 --> 00:59:26,900 of these sensors. Like from home is a smart home, 1152 00:59:26,900 --> 00:59:30,000 talking to each other to a larger City that's talking to 1153 00:59:30,000 --> 00:59:32,500 each other. So, there are so many things, 1154 00:59:32,500 --> 00:59:35,000 so, many Communications, only data that needs to be 1155 00:59:35,000 --> 00:59:38,300 communicated here and there, and that is where the 5G 1156 00:59:38,300 --> 00:59:40,500 capabilities and a bow is. You can. 1157 00:59:40,500 --> 00:59:44,500 Imagine 5G is like Pipe. This is a big enough pipe where 1158 00:59:44,500 --> 00:59:47,200 you can have many data. A lot of data that's going to 1159 00:59:47,200 --> 00:59:50,900 float around inside and be able to contribute to this massive 1160 00:59:50,900 --> 00:59:53,600 machine type communication. Because if you have a small 1161 00:59:53,600 --> 00:59:56,800 pipe, the tribal get choked not just human talking to each 1162 00:59:56,800 --> 00:59:58,500 other. Now, machine also talking to 1163 00:59:58,500 --> 01:00:00,600 each other. So that is MTC. 1164 01:00:00,900 --> 01:00:05,700 The last capability is you are LLC Ultra, reliable low latency 1165 01:00:05,700 --> 01:00:08,100 connection. This is again something special 1166 01:00:08,100 --> 01:00:11,700 for 5G because from a simple case of the, our gaming, you may 1167 01:00:11,700 --> 01:00:14,900 get GD. Because your latency is high, 1168 01:00:15,000 --> 01:00:18,000 the latency not low enough, you will have some delay for 1169 01:00:18,000 --> 01:00:20,000 example, and people in feel giddy. 1170 01:00:20,200 --> 01:00:23,400 So by the same token. They are a lot of remote work. 1171 01:00:23,400 --> 01:00:25,300 That can be done in a healthcare. 1172 01:00:25,400 --> 01:00:28,000 It would be like, remote surgery in other industry. 1173 01:00:28,000 --> 01:00:29,700 It can be remote. Education. 1174 01:00:29,900 --> 01:00:31,800 How to ensure that it's very smooth. 1175 01:00:31,800 --> 01:00:35,400 Like when you play a video on Zoom there is latency it's not 1176 01:00:35,400 --> 01:00:38,900 as smooth overall, normal Network, so 5G enabled, 1177 01:00:38,900 --> 01:00:42,700 ultra-low, reliable low latency that you can A lot of this 1178 01:00:42,700 --> 01:00:45,800 remote work without delay and it's very important because you 1179 01:00:45,800 --> 01:00:48,100 imagine autonomous driving your delay. 1180 01:00:48,100 --> 01:00:50,700 In communication has to be submitted a second. 1181 01:00:50,900 --> 01:00:52,900 It is too long. You may hit the person and kill 1182 01:00:52,900 --> 01:00:55,500 the person already. Remote surgery, something even 1183 01:00:55,500 --> 01:01:00,400 going to do Singapore with let's say a small rural area in one of 1184 01:01:00,400 --> 01:01:03,700 the rural country. If I have not enough good low 1185 01:01:03,700 --> 01:01:08,400 latency my one second here we translate into one minute over 1186 01:01:08,400 --> 01:01:10,400 the other side and the patient may die already. 1187 01:01:10,800 --> 01:01:13,900 So these are the things that at ultra-low latency is very 1188 01:01:13,900 --> 01:01:16,800 important. So 5 is a big topic that's a 1189 01:01:16,808 --> 01:01:18,600 lot. We can talk about that but I'll 1190 01:01:18,600 --> 01:01:22,700 just say that as a beginner and even as a key takeaway for 5G, 1191 01:01:22,900 --> 01:01:25,700 know this thing called 5G capabilities, triangle. 1192 01:01:26,000 --> 01:01:30,500 It was from int to zero and three key capabilities, EMB be 1193 01:01:30,500 --> 01:01:34,100 and has mobile broadband and MTC, massive machine. 1194 01:01:34,100 --> 01:01:38,700 Type Communications. You are LLC Ultra, reliable low 1195 01:01:38,700 --> 01:01:42,600 latency connections. Wow, in my mind I Already think 1196 01:01:42,600 --> 01:01:44,800 that so many things that may be the future. 1197 01:01:44,800 --> 01:01:48,200 What we saw in movies will be enabled by the introduction of 1198 01:01:48,200 --> 01:01:50,900 these 5G more widely in our daily lives. 1199 01:01:51,200 --> 01:01:52,800 Thanks so much for sharing all this. 1200 01:01:52,800 --> 01:01:54,900 I know our time is reaching to the end. 1201 01:01:55,100 --> 01:01:57,800 So maybe before we end that, just one last question that 1202 01:01:57,800 --> 01:02:00,000 normally I ask all my guests so Jim. 1203 01:02:00,000 --> 01:02:02,900 Do you have technical leadership wisdom that you want to give to 1204 01:02:02,900 --> 01:02:05,800 the audience for them to think about and maybe adopt in their 1205 01:02:05,800 --> 01:02:07,400 lives? Normally I would ask three. 1206 01:02:07,600 --> 01:02:09,800 So do you have three technical leadership wisdom. 1207 01:02:10,400 --> 01:02:12,400 Yeah, sure. Maybe the first First one, I 1208 01:02:12,408 --> 01:02:16,300 will say not many people think about is communication. 1209 01:02:16,900 --> 01:02:20,000 A lot of people think that we are tacky techies. 1210 01:02:20,000 --> 01:02:24,400 You just need to go the techies way, which is accuracy and build 1211 01:02:24,400 --> 01:02:28,600 systems and Implement things. But for us who have done digital 1212 01:02:28,600 --> 01:02:31,100 transformation, business transformation, run large 1213 01:02:31,100 --> 01:02:33,400 complex system integration project. 1214 01:02:33,500 --> 01:02:36,300 It's actually all about human communication, of course, in 1215 01:02:36,300 --> 01:02:39,200 future, you need to any machine type communication. 1216 01:02:39,400 --> 01:02:42,600 Communication is very important to ensure that Everything that 1217 01:02:42,600 --> 01:02:44,700 was trying to do from a technology world is 1218 01:02:44,700 --> 01:02:47,000 communicated, communication is to way. 1219 01:02:47,100 --> 01:02:48,400 It's not just, I tell you something. 1220 01:02:48,700 --> 01:02:52,700 So, it's communicated is toe and understand by the receiving 1221 01:02:52,700 --> 01:02:55,200 party. So I'll say, communication is 1222 01:02:55,200 --> 01:02:59,100 very important as at a bleeder. Don't just go the tacky way, you 1223 01:02:59,100 --> 01:03:01,900 need a communication. Then, the second thing I was 1224 01:03:01,900 --> 01:03:04,400 thinking about is just like, any leaders. 1225 01:03:04,400 --> 01:03:08,400 You need to be bold enough and daring enough to try new things. 1226 01:03:08,600 --> 01:03:11,500 Today's world, there are many many new technologies like what 1227 01:03:11,500 --> 01:03:13,400 we go. Oh through ABCDEFG and there are 1228 01:03:13,408 --> 01:03:16,800 many others, even things like Quantum, Computing, and many 1229 01:03:16,800 --> 01:03:20,200 things that's coming out and then the EV and all those cars. 1230 01:03:20,500 --> 01:03:23,900 So you need to be there enough to try new things and some of 1231 01:03:23,900 --> 01:03:28,300 these may turn out to be not. Well when I first started the 1232 01:03:28,300 --> 01:03:31,600 good doctor it's very difficult to convince Singapore to do AI 1233 01:03:31,600 --> 01:03:35,500 tragic because we still want to do video calls but I can tell 1234 01:03:35,500 --> 01:03:39,100 you I launch grab Health in Indonesia within six months. 1235 01:03:39,800 --> 01:03:44,100 Yeah so I think the willingness And daring to try something new. 1236 01:03:44,200 --> 01:03:47,400 Of course considering all the risk factor is very important to 1237 01:03:47,400 --> 01:03:50,500 keep Innovations, going for technology players. 1238 01:03:50,800 --> 01:03:54,800 So, in this case, that's where we also see apart from China. 1239 01:03:54,800 --> 01:03:57,900 We can even see people like me though is and to some extent 1240 01:03:57,900 --> 01:04:01,000 Africa, leapfrogging the technology because they don't 1241 01:04:01,000 --> 01:04:04,300 have so much baggage has and Legacy as compared to some of 1242 01:04:04,300 --> 01:04:07,300 the more developed countries. So they are more daring and 1243 01:04:07,300 --> 01:04:10,000 willing to try. Actually when I was in my way 1244 01:04:10,100 --> 01:04:12,500 there's a company in Connecticut Company. 1245 01:04:12,700 --> 01:04:16,500 So the digital payment in Kenya is very well established much 1246 01:04:16,500 --> 01:04:19,700 more established than of us outside of that country. 1247 01:04:19,900 --> 01:04:23,000 So say we link and daring to try new things so that you can 1248 01:04:23,000 --> 01:04:25,700 LeapFrog. Technology is very important as 1249 01:04:25,700 --> 01:04:29,100 a tech leader as well. And the last but not least is 1250 01:04:29,200 --> 01:04:30,900 when we talk about a I just now as well. 1251 01:04:30,900 --> 01:04:34,500 And the data is the ethical side of things and I will want to 1252 01:04:34,500 --> 01:04:38,200 mention ethical and social side of things jobs back with what I 1253 01:04:38,207 --> 01:04:41,800 want to do, as 15 is debentures. So don't judge. 1254 01:04:42,000 --> 01:04:43,800 So technology because it looks cool. 1255 01:04:44,100 --> 01:04:46,900 Don't just Implement technology because it looks cool. 1256 01:04:46,900 --> 01:04:48,800 It's fun. And all those things, those are 1257 01:04:48,800 --> 01:04:50,900 important. But at the end of the day, we 1258 01:04:50,900 --> 01:04:53,500 should always think back how this technology can help people. 1259 01:04:53,800 --> 01:04:56,900 So for example, our say this whole year or last whole year, 1260 01:04:57,200 --> 01:04:59,700 I've was focusing a lot on eldercare. 1261 01:04:59,900 --> 01:05:01,200 Not many people are focusing on that. 1262 01:05:01,200 --> 01:05:03,600 People are asking a, these people are out this. 1263 01:05:03,900 --> 01:05:06,100 Yes, we have an aging population, we have a silver 1264 01:05:06,100 --> 01:05:09,100 tsunami, but why do you want to do technology for elders? 1265 01:05:09,300 --> 01:05:11,100 First of all, they may not know how to use it. 1266 01:05:11,200 --> 01:05:15,200 Secondly, is that your Roi may not be very high because a life 1267 01:05:15,200 --> 01:05:18,400 span is not as long yes to some extent? 1268 01:05:18,400 --> 01:05:20,400 Yes. But at the other day, if you 1269 01:05:20,400 --> 01:05:23,400 want to have a better Society, you should look at how 1270 01:05:23,400 --> 01:05:27,400 technology can help to bring a better well-being to the society 1271 01:05:27,600 --> 01:05:31,200 and Elders is one part of it and we are all going to be Elders 1272 01:05:31,200 --> 01:05:34,300 one day, right? So the were more selfish note. 1273 01:05:34,400 --> 01:05:37,600 I'm also trying to see how can build technology for Elder Care, 1274 01:05:37,800 --> 01:05:41,500 so that I may be the one who can benefit from it when I grow 1275 01:05:41,500 --> 01:05:43,500 much. The in couple of years time. 1276 01:05:43,800 --> 01:05:47,000 So I think, look at how technology can bring good social 1277 01:05:47,000 --> 01:05:50,400 benefits to the society and the well-being of human claw. 1278 01:05:50,400 --> 01:05:53,400 These are my tree or say key takeaways as a technique that. 1279 01:05:53,900 --> 01:05:55,400 So, thanks for sharing that story. 1280 01:05:55,600 --> 01:05:58,500 I think the story of the social goods for the elders. 1281 01:05:58,500 --> 01:06:00,500 It means a lot. Especially, yeah, I'm thinking 1282 01:06:00,500 --> 01:06:02,500 that I'll be going through that age myself. 1283 01:06:02,800 --> 01:06:05,400 So having those Technologies available by then we'll be great 1284 01:06:05,400 --> 01:06:07,800 as well. So, thanks Jim for all the time 1285 01:06:07,800 --> 01:06:10,300 that you spend. So if people want to connect 1286 01:06:10,300 --> 01:06:13,700 with you or know more about you, Is there any place online my 1287 01:06:13,700 --> 01:06:16,700 Lincoln? So you can search for Jim limb, 1288 01:06:17,000 --> 01:06:20,100 you will be able to see that. You can Google me, whether Gimli 1289 01:06:20,100 --> 01:06:24,100 man CS or Gimli more way, you'll get a lot of my contacts and, of 1290 01:06:24,100 --> 01:06:26,600 course, our past you, my personal email, as well. 1291 01:06:26,800 --> 01:06:31,400 You can email me. Shan Mian Shi, enmi, n @ 1292 01:06:31,400 --> 01:06:33,600 gmail.com. Thank you again. 1293 01:06:33,600 --> 01:06:35,600 Kim, it's a pleasure to have you on the show. 1294 01:06:36,100 --> 01:06:39,100 Thank you, very much, Henry for your invitation and very nice 1295 01:06:39,100 --> 01:06:45,100 talking to you very Interactive. Thank you for listening to this 1296 01:06:45,100 --> 01:06:47,700 episode and for staying right till the end. 1297 01:06:47,900 --> 01:06:50,800 If you highly enjoyed, please share it with your friends and 1298 01:06:50,800 --> 01:06:54,200 colleagues who you think would also benefit from listening to 1299 01:06:54,200 --> 01:06:56,500 this episode. And if you're new to the 1300 01:06:56,500 --> 01:06:59,800 podcast, make sure to subscribe and leave me your valuable 1301 01:06:59,800 --> 01:07:03,200 review and feedback. It really, really helps me a lot 1302 01:07:03,200 --> 01:07:05,700 in order to grow these podcasts better. 1303 01:07:06,200 --> 01:07:09,500 You can also find the full show notes of this conversation on 1304 01:07:09,500 --> 01:07:12,700 the episode page at technology. No, the death website. 1305 01:07:13,000 --> 01:07:16,300 Including the full transcript interesting quotes, and links to 1306 01:07:16,300 --> 01:07:19,200 the resources and mentions from the conversation. 1307 01:07:19,700 --> 01:07:22,500 And lastly, make sure to subscribe to the show's mailing 1308 01:07:22,500 --> 01:07:26,300 list on technology nor the deaf to get notified for any future 1309 01:07:26,300 --> 01:07:28,500 episodes. Stay tuned for the next 1310 01:07:28,500 --> 01:07:31,800 technique Journal episode. And until then goodbye,