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Clinical trial can take upwards 
of 10 years. 

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It costs on average 1 to $2 
billion per drug to get to 

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market. 
These are huge numbers and huge 

4
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timeframes. 
Writing clinical grade 

5
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documentation where the stakes 
are really high, we're talking 

6
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about human lives and human 
safety and things like that is 

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incredibly challenging. 
And it just staggers me that how

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many people still do this in 
Microsoft Word, use Microsoft 

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Word to essentially model much 
at the author of model these 

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trials. 
Patrick Lung is the CTO of 

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Pharaoh Health and a former 
engineering lead at Google 

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Duplex. 
So we published a paper with 

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Merck that sort of. 
To analyze like what is the 

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benefit of using the FIRE study 
designer to optimize clinical 

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trial design? 
And we found that the savings 

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over the course of the lifetime 
of the trial. 

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Can be north of $100 million. 
We have customers using this 

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document generation system and 
they're super impressed with 

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documentation that normally 
takes potentially months and it 

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can be generated in a matter of,
in some cases, minutes. 

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We're also in charge on building
the Google Duplex, right? 

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Did you already use something 
like LLM or is it using a 

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different technology altogether?
It didn't use LLMS at all. 

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It predated that. 
People started freaking out when

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we launched this product because
it sounded so lifelike. 

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And there were even some people,
prominent names of the press, 

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who thought that we faked the 
whole thing. 

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And yet it wasn't using any of 
this modern LLM architecture at 

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all. 
It was using other methods that 

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were much, much simpler. 
What do you think people should 

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do in this kind of era where 
things moving so fast? 

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AI won't replace humans per SE, 
but people who are able to 

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effectively wield AI will 
definitely replace people who 

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aren't. 
Hello guys. 

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Welcome back to another new 
episode of the Technology 

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General Podcast. 
Today I have with me the CEO of 

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Pharaoh Health, Patrick Leong. 
So we have been hearing a lot 

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about AI development recently. 
Viral health itself is trying to

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apply AI on, you know, clinical 
trials and life sciences and 

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health and all that. 
I think it's going to be really 

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interesting to understand how AI
can be applied in this type of 

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work as well. 
So Patrick, welcome to the show.

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Thanks, Henry. 
Great to be here. 

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00:02:09,039 --> 00:02:11,640
Right, Patrick, I always love to
invite my guests to share a 

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little bit more about yourself, 
maybe by sharing any career 

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turning points that you think we
all can learn from you. 

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Yeah. 
I mean, I guess the beginning of

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my career was very 
entrepreneurial. 

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Like I joined a company that was
in the very early stages and it 

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went all the way to an IPO and 
then back down to, you know, 

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near 0 again duringthe.com boom.
And so that was a huge learning 

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experience. 
And then sometime after that I 

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made the big decision to join a 
big company. 

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I joined Google back in 2007. 
And so that was a huge career 

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turning point because I never 
thought I'd find myself. 

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At a big company. 
But against all odds, I did and 

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I ended up there for over 10 
years. 

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So I think it's really 
interesting as well. 

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Back then when you were at 
Google, right, you work on some 

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of the AI technologies like 
Duplex, right? 

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So I think since then you have 
been working a lot on AI related

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stuff even before this Gen. 
AI era, right? 

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So what do you see in the last, 
I don't know, maybe 10 years or 

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maybe 8 years, right. 
So what are the some 

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advancements that you can see 
working on AI things right in 

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the past compared to now? 
So what do you see are the 

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differences? 
Yeah, I mean, it's easy to 

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forget now because this whole 
large language model revolution 

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has just completely taken over 
everything. 

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And so when most people on this 
planet think about AI, they they

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really kind of thinking about 
large language models as opposed

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to AI in general, like data 
science in general. 

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And So what I saw when I was 
back at Google was there was 

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already an AI revolution that 
was well in full swing, which 

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was mostly related to image 
recognition. 

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Like because processing power 
kind of passed a certain 

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threshold, we became much more 
able to interpret images. 

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I'm using AI. 
And so this resulted in all 

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sorts of amazing advances that 
started showing up and things 

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like Google Photos and other 
products like that. 

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But now all that's forgotten 
because it got completely sort 

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of superseded or overshadowed by
this more recent large language 

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model revolution. 
But there have been multiple 

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waves here. 
And that's been really, really 

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00:04:03,560 --> 00:04:06,600
interesting to see how. 
As processing power hasn't 

86
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increased, there are these new 
forms of AI that come out and 

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start really solving certain 
problems really, really well. 

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Yeah, it's interesting that we 
know LLM is like LLM or 

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generative AI, right, The bigger
categories like the all the 

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things that people talk about 
regarding AI. 

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So in the past I remember people
are talking about machine 

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learning, recommendation system,
image recognition, just like 

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what you said. 
It seems like all of those kind 

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of like toned down a little bit.
Do you still see advancement in 

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those area or is generative AI 
is like the go to AI strategy 

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that we are going as a human 
species I guess. 

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Yeah, I think it's pretty 
extraordinary. 

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How? 
General purpose and powerful. 

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These models have become and of 
course, you know, with a lot of 

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the image generation, there are 
different methods involved 

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there. 
Like it's not necessarily LLMS, 

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it's more like diffusion models,
but just these multi model large

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language models are pretty 
incredible, like going beyond 

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human language into things like 
genetic coding. 

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And of course, you know, 
computer coding, like actually 

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programming, has become a huge. 
Use case for. 

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These language models, and they 
originated out of the transform 

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architecture that Google and 
others sort of introduced. 

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A while ago, which originally 
was applied to the use case of 

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translation from one human 
language to another. 

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So from that initial use case, 
it's become much more general 

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purpose. 
So it's pretty incredible. 

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But I do think, I continue to 
think that there's always going 

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to be many, many use cases out 
there for which other forms of 

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machine learning that have been 
sort of largely maybe overlooked

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during this whole LLM revolution
are going to continue to be 

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really useful for solving 
certain other types of problems 

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involving particularly involving
quantitative information like 

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predicting numbers and stuff 
like that. 

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Right. 
So back then you were also in 

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charge on building the Google 
Duplex, right. 

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So when I remember back then 
when it was introduced in Google

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IO or something like that, that 
was really, you know, like 

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incredible to me. 
Did you already use something 

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like LLM or is it using a 
different technology altogether?

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00:06:01,520 --> 00:06:05,080
Yeah, I mean, it's really 
interesting because it didn't, 

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00:06:05,200 --> 00:06:08,280
it didn't use LLMS at all. 
It predated that. 

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00:06:08,680 --> 00:06:11,840
And so in some ways, that was 
sort of like AI wouldn't say a 

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prototype. 
It was almost like sort of a 

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preview of what was to come 
because people started freaking 

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out when we launched this 
product because it sounded so 

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lifelike. 
And some people like the press 

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had this huge media frenzy 
around this, right? 

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Because Google introduces some 
kind of AI that sounds like a 

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human being. 
And it's like. 

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00:06:27,320 --> 00:06:31,000
Oh, it's unethical or oh, the 
game over, you know, the bots 

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00:06:31,000 --> 00:06:32,200
are going to take over the 
world. 

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00:06:32,440 --> 00:06:35,040
And there were even some people,
some, you know, prominent 

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members of the press who thought
that we faked the whole thing. 

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So it was super interesting to 
be involved in sort of like a 

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media frenzy situation like 
that. 

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It was on the Good Morning Show,
it was on, you know, Colbert. 

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It was like really hit this 
very, very big nerve in popular 

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culture. 
And yet it. 

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Wasn't using any of this modern 
LLM architecture at all. 

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It was using other methods that 
were much, much simpler. 

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And so since then it's just 
gotten way crazier in terms of 

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what these systems are capable 
of. 

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But it was really a privilege 
and just so much fun to be 

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00:07:03,880 --> 00:07:06,440
involved in a system that was 
very much the forefront of the 

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00:07:06,440 --> 00:07:08,200
time in doing this kind of 
thing. 

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00:07:08,960 --> 00:07:12,560
Yeah, I think Google itself has 
to rebrand it, you know, those 

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kind of things like becoming 
like Google Assistant now Google

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Assistants, becoming like 
Gemini, right. 

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00:07:17,000 --> 00:07:20,480
I think all those speakers that 
they introduced probably is like

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using some kind of things that 
you use in Google Duplex as well

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00:07:23,000 --> 00:07:26,760
because the human tone are so 
natural when I chat with like 

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Gemini using voice, right. 
So I think it's really cool 

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00:07:29,680 --> 00:07:32,760
technologies, you know, that 
comes out of those innovations. 

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00:07:33,080 --> 00:07:37,000
And today specifically we are 
going to talk how to apply AI in

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health or life science and 
clinical development. 

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So your company, Vero Health, if
you can share a little bit more,

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how does Vero Health use AI in 
terms of, you know, like solving

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your problem? 
First of all, just in brief, 

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Firo has developed the SAS 
platform for designing clinical 

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trials. 
So this is a really intensely 

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00:07:57,080 --> 00:08:01,080
complicated process that can 
take, you know, like a clinical 

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00:08:01,080 --> 00:08:03,120
trial can take. 
Upwards of 10 years. 

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It costs on average 1 to $2 
billion per drug to get to 

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market. 
Like these are huge numbers and 

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huge time frames. 
And so we developed a platform 

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that allows essentially biotech 
companies and pharma companies 

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to design better clinical 
trials. 

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So we're applying. 
AI in a couple of different 

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ways. 
First of all. 

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One of the big time and cost 
thinks in the whole development 

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process is clinical writing. 
So writing really complex 

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clinical document like the 
clinical protocol that 

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essentially defines the drug 
trial like so it lays out the 

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00:08:34,679 --> 00:08:37,080
whole design and the schedule 
and all the things that need to 

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00:08:37,080 --> 00:08:40,600
happen, all the details. 
So this is a really complex 

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00:08:40,600 --> 00:08:44,840
document that can be north of 
100 and 5200 pages and typically

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takes an entire team of people 
to write. 

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It takes months and. 
We. 

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Starting last year, we started 
applying large language models 

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to essentially automatically 
generate various sections in the

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00:08:56,840 --> 00:09:00,480
clinical protocol document and. 
You might think, well, what's 

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00:09:00,480 --> 00:09:03,280
the big deal? 
You know, it's easy to ask GPT 

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00:09:03,280 --> 00:09:04,680
to go and generate a document, 
right? 

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00:09:04,680 --> 00:09:07,040
I would do a little time. 
It's a write better emails or 

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00:09:07,040 --> 00:09:09,400
they're, you know, do my 
homework or this particular. 

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00:09:09,400 --> 00:09:11,560
Use cases, right? 
But it turns out. 

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That writing clinical grade 
documentation that passes master

194
00:09:15,760 --> 00:09:18,880
with regulatory groups like the 
FDA and where the stakes are 

195
00:09:18,880 --> 00:09:21,400
really high, we're talking about
human lives and human safety and

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00:09:21,400 --> 00:09:24,120
things like that is incredibly 
challenging. 

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00:09:24,600 --> 00:09:27,040
And so we went through many 
iterations when we started 

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00:09:27,040 --> 00:09:29,800
designing this system to try to 
figure out the best way to 

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00:09:29,800 --> 00:09:33,200
actually produce really high 
quality clinical output that 

200
00:09:33,360 --> 00:09:36,360
meets all the needs and 
requirements of a clinical 

201
00:09:36,360 --> 00:09:39,120
protocol document. 
Yeah, this resulted in a lot of 

202
00:09:39,200 --> 00:09:42,280
new architecture and new 
processes and all sorts of 

203
00:09:42,280 --> 00:09:44,360
interesting things in order to 
make that happen. 

204
00:09:45,120 --> 00:09:46,480
Right. 
It's very interesting that you 

205
00:09:46,480 --> 00:09:49,960
mentioned applying like 
generative AI or LLM to solve 

206
00:09:49,960 --> 00:09:52,440
something that is, you know, 
highly regulated. 

207
00:09:52,720 --> 00:09:55,280
And it is also kind of like 
mission critical, right? 

208
00:09:55,280 --> 00:09:57,680
So to speak, Right, Because it 
involves people's lives. 

209
00:09:58,080 --> 00:10:01,600
So people, you know, these days 
know about the danger of 

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00:10:01,600 --> 00:10:04,840
hallucination and all that. 
How do you actually tackle these

211
00:10:04,840 --> 00:10:07,920
kind of things, applying this to
kind of like this highly 

212
00:10:07,920 --> 00:10:10,440
regulated and mission critical 
kind of a problem? 

213
00:10:11,200 --> 00:10:12,800
Yeah. 
I mean, at first we sort of 

214
00:10:13,080 --> 00:10:16,160
naively assumed that we could 
just adjust our prompts. 

215
00:10:16,440 --> 00:10:18,280
You know, every time we saw a 
hallucination, we're like, oh, 

216
00:10:18,280 --> 00:10:19,560
we need to go back and change 
the prompt. 

217
00:10:19,960 --> 00:10:23,600
But it turned out that what we 
really needed was to evaluate 

218
00:10:23,600 --> 00:10:25,960
comprehensively the output 
systematically, right. 

219
00:10:25,960 --> 00:10:31,600
And so when you generate. 
Say a PK sampling section or ECG

220
00:10:31,600 --> 00:10:33,480
section. 
Like some highly typical part of

221
00:10:33,480 --> 00:10:37,520
the protocol dock, you need to 
actually evaluate the output 

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00:10:37,520 --> 00:10:39,280
according to a whole bunch of 
criteria. 

223
00:10:39,800 --> 00:10:42,320
And do this. 
Per subsection, because 

224
00:10:42,320 --> 00:10:46,240
essentially each subsection is 
so different and has different 

225
00:10:46,480 --> 00:10:49,200
sort of technical details that 
are fed in through our fire 

226
00:10:49,200 --> 00:10:51,600
study designer tool. 
So we have this whole staff 

227
00:10:51,600 --> 00:10:54,520
platform that's modelling the 
trial in great detail and we 

228
00:10:54,520 --> 00:10:57,560
pass that data into the LLM. 
To generate the protocol 

229
00:10:57,560 --> 00:11:00,200
document sections. 
And so we found that we had to 

230
00:11:00,200 --> 00:11:04,680
really rigorously sort of query 
the results and say, well, did 

231
00:11:04,680 --> 00:11:06,080
you include this? 
Did you have this? 

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Tone, did you sort of like 
phrase this in this way? 

233
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And we have this very specific 
checklist for every single 

234
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subsection that we run to make 
sure that the quality is high. 

235
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And we've also designed this in 
such a way that customers can 

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actually make their own checks. 
So if they have additional 

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requirements that are particular
to them, they can augment or 

238
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change the ones that we ship our
product with. 

239
00:11:26,720 --> 00:11:29,560
So we've made it very highly 
configurable to match the 

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customer's needs. 
So this is what we found was 

241
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needed. 
And over time, that initial 

242
00:11:35,360 --> 00:11:37,960
evaluation architecture has 
evolved into more of an agentic 

243
00:11:37,960 --> 00:11:40,560
architecture where there's all 
sorts of different agents that 

244
00:11:40,560 --> 00:11:44,680
are examining the content of the
generated clinical protocol 

245
00:11:44,680 --> 00:11:48,120
section and looking at it for 
stylistic consistency with the 

246
00:11:48,120 --> 00:11:51,200
rest of the document and tone 
and deep level of detail and 

247
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formatting and stuff like that. 
In addition to the factual 

248
00:11:53,840 --> 00:11:56,160
content to prevent 
hallucinations and also. 

249
00:11:56,960 --> 00:11:58,280
In addition to. 
Hallucinations. 

250
00:11:58,280 --> 00:12:01,800
We also found that sometimes the
LLM just misses things, so it 

251
00:12:01,800 --> 00:12:03,480
doesn't make things up, it just 
misses things. 

252
00:12:03,800 --> 00:12:05,680
And so we have to sort of check 
for that as well. 

253
00:12:06,160 --> 00:12:09,360
So there's a whole bunch of 
examination that occurs once you

254
00:12:09,360 --> 00:12:13,000
generate the output, and then 
you feed that feedback from the 

255
00:12:13,160 --> 00:12:15,600
evaluation models back into 
another iteration of the 

256
00:12:15,600 --> 00:12:17,920
generation cycle. 
O we developed this whole 

257
00:12:17,920 --> 00:12:20,880
architecture that's way more 
complex than just sort of 

258
00:12:20,880 --> 00:12:24,480
sending queries to chat GT in 
order to get the system actually

259
00:12:24,480 --> 00:12:26,480
working. 
Yeah, you mentioned about 

260
00:12:26,480 --> 00:12:29,800
missing, you know, information 
and also again, like the danger 

261
00:12:29,800 --> 00:12:32,560
of hallucinating, right. 
So how do you actually do these 

262
00:12:32,560 --> 00:12:35,080
kind of checks? 
Is it like still human involved,

263
00:12:35,080 --> 00:12:39,240
like at the end someone who is, 
you know, maybe capable enough 

264
00:12:39,240 --> 00:12:41,360
or expert enough, like reviewing
the output? 

265
00:12:41,360 --> 00:12:44,320
Because I would imagine, right, 
these kind of documents is 

266
00:12:44,320 --> 00:12:46,960
highly technical, right? 
Sometimes you probably need a 

267
00:12:46,960 --> 00:12:50,120
little bit more time to research
whether it's factual or accurate

268
00:12:50,120 --> 00:12:52,600
or not. 
Or do you completely rely on AI 

269
00:12:52,600 --> 00:12:55,840
agents to do that for you? 
And if so, like how do you to 

270
00:12:55,840 --> 00:12:58,680
build this kind of like 
evaluation using AI? 

271
00:12:58,800 --> 00:13:01,200
Is it like something like eval 
model that people are using to 

272
00:13:01,200 --> 00:13:03,600
solve, you know, certain kind of
a programming challenge and 

273
00:13:03,600 --> 00:13:05,800
things like that? 
Yeah, I mean in this. 

274
00:13:05,800 --> 00:13:08,120
Respect. 
What we've built with clinical 

275
00:13:08,200 --> 00:13:11,040
protocol writing is kind of 
similar to other AI systems I've

276
00:13:11,040 --> 00:13:13,840
worked on in the past, where in 
the early stages when you're 

277
00:13:13,840 --> 00:13:17,200
first getting the AI model to 
kind of start producing 

278
00:13:17,200 --> 00:13:20,240
interesting content, you need to
be very, very hands on and have 

279
00:13:20,240 --> 00:13:23,080
a human examine everything. 
With a fine tooth comb. 

280
00:13:23,080 --> 00:13:27,080
And then after a while you can 
codify that feedback into these 

281
00:13:27,080 --> 00:13:30,280
checks and into queries that you
can then use to sort of automate

282
00:13:30,280 --> 00:13:32,480
the process. 
And after a while, you build 

283
00:13:32,480 --> 00:13:35,480
enough confidence against a 
range of different inputs, you 

284
00:13:35,480 --> 00:13:38,840
know, looking at different types
of therapeutic areas to make 

285
00:13:38,840 --> 00:13:41,960
sure that the content is right. 
Because looking at a cancer 

286
00:13:42,240 --> 00:13:45,560
trial like an oncology trial 
versus say an immunology trial 

287
00:13:45,560 --> 00:13:47,560
or infectious. 
Disease trial, it's just kind of

288
00:13:47,560 --> 00:13:50,040
really different. 
And so we want to make sure that

289
00:13:50,200 --> 00:13:52,240
the models we build are 
applicable across a range of 

290
00:13:52,240 --> 00:13:54,000
different types of clinical 
trials. 

291
00:13:54,400 --> 00:13:57,040
And so once we reach a level of 
confidence that, oh, it looks 

292
00:13:57,040 --> 00:14:00,240
like, you know, in the 80%. 
Case the content is pretty good 

293
00:14:00,560 --> 00:14:03,120
then we're confident enough to 
share this with our customers, 

294
00:14:03,120 --> 00:14:05,440
our early adopted customers and 
sort of get them to evaluate 

295
00:14:05,440 --> 00:14:07,840
themselves and they probably 
come up with some issues as 

296
00:14:07,840 --> 00:14:09,800
well. 
And then we sort of gradually 

297
00:14:09,800 --> 00:14:12,640
improve the quality of the model
using that process. 

298
00:14:13,000 --> 00:14:16,320
But we have a quite an in depth 
process involving engineers, you

299
00:14:16,320 --> 00:14:19,920
know, data scientists, clinical 
writers, QA, all sorts of 

300
00:14:19,920 --> 00:14:22,920
different people involved in 
this to sort of bootstrap the 

301
00:14:22,920 --> 00:14:24,360
process and get everything 
running. 

302
00:14:24,560 --> 00:14:26,920
And then after a while it 
becomes more automated as we 

303
00:14:27,160 --> 00:14:29,680
refine the model. 
Thanks for sharing that. 

304
00:14:29,960 --> 00:14:32,400
So apart from like, content 
writing, right, is there 

305
00:14:32,400 --> 00:14:35,400
anything else where you apply AI
as part of the work? 

306
00:14:36,200 --> 00:14:38,280
Oh, yeah. 
So we're also looking at 

307
00:14:38,280 --> 00:14:41,240
actually developing what we're 
calling an AI research 

308
00:14:41,240 --> 00:14:43,880
assistant. 
And so the idea is that, you 

309
00:14:43,880 --> 00:14:46,480
know, right now actually 
designing the clinical trial is 

310
00:14:46,480 --> 00:14:50,120
quite laborious, like choosing 
what kind of activities you want

311
00:14:50,120 --> 00:14:53,400
to include in the schedule, 
designing the population schema,

312
00:14:53,400 --> 00:14:55,440
all these kinds of things, 
objectives and endpoints. 

313
00:14:55,720 --> 00:14:57,800
These will require a lot of care
and in many cases a lot of 

314
00:14:57,800 --> 00:15:00,840
research like going out there on
the Internet, you know, checking

315
00:15:00,840 --> 00:15:04,120
out the latest clinical research
that being published, taking a 

316
00:15:04,120 --> 00:15:07,160
look at identifying and taking a
look at comparable, the trials 

317
00:15:07,160 --> 00:15:09,520
that are out there, learning 
from them, reading through 

318
00:15:09,520 --> 00:15:12,800
written hundreds of pages. 
This is super laborious and we 

319
00:15:12,800 --> 00:15:13,960
can actually automate a lot of 
that. 

320
00:15:14,440 --> 00:15:17,480
So we are applying AI to 
essentially help to 

321
00:15:18,200 --> 00:15:20,640
automatically identify trials 
that are similar to the one that

322
00:15:20,640 --> 00:15:23,640
you are working on. 
And then you know, aggregate 

323
00:15:23,720 --> 00:15:26,200
metrics and stats do 
comparisons. 

324
00:15:26,360 --> 00:15:27,520
Look at what happened with these
trials. 

325
00:15:27,520 --> 00:15:30,000
Did they require amendments? 
Like why were they able to 

326
00:15:30,000 --> 00:15:32,040
enroll patients? 
Were they able to, you know, 

327
00:15:32,080 --> 00:15:34,640
stay on track? 
Did they result in a successful 

328
00:15:35,000 --> 00:15:38,320
outcome or not? 
And so clinical developers who 

329
00:15:38,320 --> 00:15:41,040
are or clinical scientists who 
are working on these trials can 

330
00:15:41,040 --> 00:15:44,200
essentially really accelerate 
the process by which they come 

331
00:15:44,200 --> 00:15:47,080
up with an optimal model. 
And of course, you know, we can 

332
00:15:47,080 --> 00:15:50,000
provide insights, we can say, 
oh, here's your patient burden 

333
00:15:50,000 --> 00:15:53,120
of this proposed trial. 
Here is your, you know, the site

334
00:15:53,120 --> 00:15:56,240
complexity and cost lots of 
different metrics that help 

335
00:15:56,240 --> 00:16:00,360
guide what you're doing and help
you come to the right balance of

336
00:16:00,560 --> 00:16:04,040
patient experience, site 
feasibility, and overall cost 

337
00:16:04,040 --> 00:16:06,840
and time to market. 
So this is a really sort of 

338
00:16:06,920 --> 00:16:09,560
multivariate kind of thing that 
people are trying to optimize 

339
00:16:09,560 --> 00:16:12,800
when they put together these 
trials and it just staggers me 

340
00:16:12,800 --> 00:16:15,120
that how many people, many 
groups still do this in 

341
00:16:15,120 --> 00:16:17,520
Microsoft Word. 
It's like sort of my sort of 

342
00:16:17,520 --> 00:16:18,880
catch cry is like not even 
Excel. 

343
00:16:19,440 --> 00:16:22,600
You've used Microsoft Word to 
essentially model much author of

344
00:16:22,600 --> 00:16:25,960
model these trials and I think 
that you know, people deserve a 

345
00:16:25,960 --> 00:16:27,840
better tool than that. 
So that's what we're developing 

346
00:16:27,840 --> 00:16:31,880
with the help of AI is like 
really modernizing and shifting 

347
00:16:31,880 --> 00:16:34,800
the way that people develop 
these and design these trials in

348
00:16:34,800 --> 00:16:39,040
such a way that it makes it 
much, much quicker and with much

349
00:16:39,040 --> 00:16:40,800
better outcomes. 
Yeah. 

350
00:16:40,800 --> 00:16:44,720
So since this is like a very 
highly niche, you know, specific

351
00:16:44,720 --> 00:16:47,880
kind of a problem domain, right.
So I'm just assuming like people

352
00:16:48,240 --> 00:16:50,840
know things like Chachi, PT and 
Gemini and all that, right. 

353
00:16:50,840 --> 00:16:52,720
It's more like a general purpose
AI models. 

354
00:16:52,960 --> 00:16:55,680
Do you actually have to fine 
tune or even build your own 

355
00:16:55,680 --> 00:16:57,800
model to work on this specific 
niche? 

356
00:16:57,800 --> 00:17:00,680
Because like one of the most 
important things when using 

357
00:17:00,680 --> 00:17:03,400
general purpose AI, it's like, 
what kind of data are they 

358
00:17:03,400 --> 00:17:06,000
trained on, right? 
For example, if you've never 

359
00:17:06,079 --> 00:17:08,280
seen this kind of problem 
before, I'm sure AI will 

360
00:17:08,280 --> 00:17:11,920
hallucinate even much worse 
than, you know, if you train it 

361
00:17:11,920 --> 00:17:14,920
with specific model and data. 
So do you actually have to tweak

362
00:17:14,920 --> 00:17:17,119
or fun tune the model or even 
come up with your own model? 

363
00:17:17,760 --> 00:17:19,839
Yeah, we haven't found the need 
to do that yet. 

364
00:17:19,920 --> 00:17:23,560
So the good news is that a lot 
of the major LLM AI vendors like

365
00:17:23,560 --> 00:17:26,440
Google and Anthropic are 
actually focusing quite a bit on

366
00:17:26,440 --> 00:17:28,800
the life sciences space and 
producing models that are kind 

367
00:17:28,800 --> 00:17:32,200
of specific to that domain. 
And so we've designed our system

368
00:17:32,200 --> 00:17:35,160
in such a way that it's kind of 
agnostic to the model, like 

369
00:17:35,160 --> 00:17:38,800
we're not fixed on GBT or Gemini
or Anthropic or anything like 

370
00:17:38,800 --> 00:17:40,760
that. 
And so because we have this 

371
00:17:40,760 --> 00:17:45,440
evaluation system, we can pretty
easily evaluate new LLMS and 

372
00:17:45,440 --> 00:17:48,160
figure out which ones are going 
to produce the best clinical 

373
00:17:48,160 --> 00:17:50,680
output. 
I would say it's quite possible 

374
00:17:50,680 --> 00:17:54,240
that we might in the future want
to potentially have our own 

375
00:17:54,240 --> 00:17:57,680
model with respect to maybe 
vectorization like which is a 

376
00:17:57,680 --> 00:18:01,280
process that all the text kind 
of goes through before it gets 

377
00:18:01,280 --> 00:18:02,840
indexed. 
So we built this kind of 

378
00:18:03,160 --> 00:18:06,640
retrieval augmented generation 
RAG system that allows customers

379
00:18:06,640 --> 00:18:10,480
to sort of upload documents that
we can then parse and use to 

380
00:18:10,600 --> 00:18:14,200
generate certain pieces of the 
protocol document that require 

381
00:18:14,320 --> 00:18:17,360
really technical information. 
And so that's an area where we 

382
00:18:17,360 --> 00:18:20,560
might want to develop our own 
vectorization scheme that's 

383
00:18:20,560 --> 00:18:23,360
really oriented around clinical 
terminology. 

384
00:18:23,760 --> 00:18:26,400
But so far we haven't. 
Seen the need to even fine tune 

385
00:18:26,400 --> 00:18:28,760
an existing model. 
Even fine tuning these days can 

386
00:18:28,760 --> 00:18:30,840
be quite an expensive and 
laborious process. 

387
00:18:31,240 --> 00:18:33,120
And so we haven't really seen 
the need to do that yet. 

388
00:18:33,440 --> 00:18:36,040
What we've really seen is that 
this evaluation model can 

389
00:18:36,200 --> 00:18:39,080
combined with the ability to 
actually sort of fine tune 

390
00:18:39,080 --> 00:18:42,320
prompts is enough to be able to 
produce clinical grade 

391
00:18:42,320 --> 00:18:44,760
documentation. 
It might change in the future as

392
00:18:44,760 --> 00:18:47,440
we get into different documents 
and and domains and so on, but 

393
00:18:47,600 --> 00:18:49,680
so far that's been really good 
for us. 

394
00:18:50,560 --> 00:18:51,960
Yeah. 
So what I know when you do 

395
00:18:51,960 --> 00:18:54,920
clinical trials, right, like you
mentioned, it could be, yes, 

396
00:18:54,920 --> 00:18:56,360
right. 
It could be a decade or even 

397
00:18:56,360 --> 00:18:58,160
more. 
Not to mention, you know, like 

398
00:18:58,160 --> 00:19:00,880
having to do the testing and 
wait, you know, for the effect 

399
00:19:01,240 --> 00:19:03,160
in multi years. 
So using this kind of 

400
00:19:03,160 --> 00:19:06,960
technologies, what do you see 
potentials, time savings or 

401
00:19:06,960 --> 00:19:10,440
maybe even effort, right. 
You mentioned like $2 billion 

402
00:19:10,440 --> 00:19:12,320
just to finish the whole 
clinical trial. 

403
00:19:12,320 --> 00:19:14,960
So maybe what are some of the 
things that you think can be 

404
00:19:15,200 --> 00:19:18,440
reduced or optimized by having 
this kind of AI tools? 

405
00:19:19,440 --> 00:19:21,840
Yeah, I mean, the interesting 
thing is that when you're 

406
00:19:21,840 --> 00:19:24,960
talking about a project that 
takes, you know, upwards of 10 

407
00:19:24,960 --> 00:19:28,680
years in many cases or more to 
execute, it means that small 

408
00:19:28,680 --> 00:19:32,280
changes in the design upfront 
can actually result in huge cost

409
00:19:32,280 --> 00:19:34,520
savings. 
So we actually published a paper

410
00:19:34,520 --> 00:19:36,600
with Merck. 
Maybe we can include a link to 

411
00:19:36,600 --> 00:19:37,160
it. 
It's on my. 

412
00:19:37,160 --> 00:19:39,800
It's somewhere on my LinkedIn 
profile that. 

413
00:19:40,000 --> 00:19:42,920
Sort of analyzed like what is 
the benefit of using the fire 

414
00:19:42,920 --> 00:19:45,400
study designer to optimize 
clinical trial design? 

415
00:19:45,840 --> 00:19:48,600
And we found that the savings 
over the course of the lifetime 

416
00:19:49,000 --> 00:19:51,320
of the trial can be north of 
$100 million. 

417
00:19:51,800 --> 00:19:55,640
So obviously this was a really 
big Merck is a huge, you know, 

418
00:19:55,640 --> 00:19:58,560
top ten, top 20 pharma company 
and so on. 

419
00:19:58,560 --> 00:20:01,880
And so that they do these really
significant trials, but it just 

420
00:20:01,880 --> 00:20:03,840
gives you an idea of what's 
possible, right? 

421
00:20:03,840 --> 00:20:06,960
And this was even before some of
these AI features that we have 

422
00:20:06,960 --> 00:20:09,120
coming up like clinical writing 
and so on. 

423
00:20:09,120 --> 00:20:11,800
So the true savings actually 
could be even more than that 

424
00:20:11,960 --> 00:20:15,440
when you factor in the time 
savings as well of accelerating 

425
00:20:15,440 --> 00:20:18,080
the clinical writing process and
making the output better. 

426
00:20:18,640 --> 00:20:23,000
Because getting to market faster
is hugely, hugely valuable to a 

427
00:20:23,000 --> 00:20:25,760
pharma company, right? 
Like every day is like hundreds 

428
00:20:25,760 --> 00:20:27,840
and hundreds of thousands of 
dollars of additional revenue 

429
00:20:27,840 --> 00:20:30,600
that you can realize sooner when
you divorce the drug faster. 

430
00:20:31,040 --> 00:20:33,200
So it's not only cost savings, 
it's also getting to market 

431
00:20:33,200 --> 00:20:36,600
faster with the new treatment. 
So we're really excited about 

432
00:20:36,600 --> 00:20:40,000
that because there's also the 
potential to really over time, 

433
00:20:40,080 --> 00:20:42,840
as this technology becomes 
widespread to really sort of 

434
00:20:42,840 --> 00:20:46,840
like for a smaller players to 
come in here and really try 

435
00:20:46,840 --> 00:20:49,920
things out. 
And it's going to kind of enable

436
00:20:50,440 --> 00:20:53,840
a wider range of different 
treatments and trials to become 

437
00:20:53,840 --> 00:20:56,520
more feasible. 
And we're really excited by that

438
00:20:56,520 --> 00:20:59,120
because there's so much 
innovation going on in the very 

439
00:20:59,120 --> 00:21:02,400
early stage drug discovery 
realm, but it gets sort of 

440
00:21:02,560 --> 00:21:05,160
blocked or delayed when it comes
to actually going through 

441
00:21:05,160 --> 00:21:07,360
trials. 
And so we want to really widen 

442
00:21:07,360 --> 00:21:10,000
the pipeline there. 
And so hopefully there'll be a 

443
00:21:10,000 --> 00:21:13,000
lot more treatments for more 
conditions and lives saved and 

444
00:21:13,000 --> 00:21:14,640
suffering alleviated all the 
good things. 

445
00:21:15,440 --> 00:21:17,320
Yeah. 
And hopefully reduce the cost of

446
00:21:17,320 --> 00:21:20,720
the kind of the medicine that is
produced out of the clinical 

447
00:21:20,720 --> 00:21:23,480
trials as well, so that people 
can get much more options in 

448
00:21:23,480 --> 00:21:26,600
terms of availabilities and also
like the cost is not less 

449
00:21:26,600 --> 00:21:29,120
expensive. 
So you mentioned about 

450
00:21:29,120 --> 00:21:31,840
regulations. 
So I think in some parts of the 

451
00:21:31,840 --> 00:21:34,800
world, they are still kind of 
like cautious about applying AI 

452
00:21:34,800 --> 00:21:37,440
technologies again, especially 
if it affects a lot of 

453
00:21:37,440 --> 00:21:40,040
population. 
So what do you see some of the 

454
00:21:40,040 --> 00:21:43,320
stance from regulations or do 
you even have to convince them 

455
00:21:43,320 --> 00:21:47,000
hard to actually ensure that the
process is robust enough? 

456
00:21:47,920 --> 00:21:51,520
I think that by their very 
nature, regulatory bodies are 

457
00:21:51,560 --> 00:21:55,640
very, very oriented around 
evaluating the quality of what's

458
00:21:55,640 --> 00:21:58,880
presented to them. 
And so at least in my mind, like

459
00:21:59,360 --> 00:22:02,680
if the quality of the output is 
good, at least as good as human 

460
00:22:02,680 --> 00:22:05,120
generated protocols and we 
strongly believe that it will 

461
00:22:05,120 --> 00:22:08,320
be, then the regulatory bodies 
will be OK. 

462
00:22:08,840 --> 00:22:11,880
I think there are various risks 
involved in using AI. 

463
00:22:12,120 --> 00:22:13,680
There's many, many different 
types of risks. 

464
00:22:14,000 --> 00:22:16,360
And so we can mitigate a lot of 
them. 

465
00:22:16,360 --> 00:22:19,640
Like for instance we are running
our AI models in a sort of a 

466
00:22:19,640 --> 00:22:21,680
private. 
Environment where data is not 

467
00:22:21,680 --> 00:22:23,680
shared with any other groups and
so on. 

468
00:22:23,680 --> 00:22:25,760
So we don't have any of those 
risks of leakage and people 

469
00:22:25,760 --> 00:22:28,720
being able to kind of discover 
what other companies are doing 

470
00:22:28,720 --> 00:22:30,600
or submitting. 
So there's that risk that we can

471
00:22:30,600 --> 00:22:32,680
mitigate. 
I think there's a bunch of 

472
00:22:32,680 --> 00:22:35,840
others involving potentially bad
actors coming in and trying to 

473
00:22:36,120 --> 00:22:39,240
sort of discover things they 
shouldn't be discovering by 

474
00:22:39,240 --> 00:22:40,880
manipulating queries and stuff 
like that. 

475
00:22:41,040 --> 00:22:43,200
That's mitigated by the fact 
this is an enterprise tool. 

476
00:22:43,200 --> 00:22:45,840
It's not a consumer tool. 
And so only people who have 

477
00:22:46,160 --> 00:22:49,160
signed up as Faro, you know, 
customers will be able to use 

478
00:22:49,160 --> 00:22:51,280
the. 
System so we just have to go 

479
00:22:51,320 --> 00:22:54,040
case by case and look at all the
different risks involved in AI 

480
00:22:54,440 --> 00:22:58,480
and mitigate them and we have 
AAI governance policy that we've

481
00:22:58,480 --> 00:23:00,720
been working really hard on to 
sort of like really. 

482
00:23:01,080 --> 00:23:03,680
Alleviate our own customers 
concerns because however 

483
00:23:03,680 --> 00:23:06,360
concerned the FDA is, you know, 
our customers are even more 

484
00:23:06,360 --> 00:23:08,640
concerned about all these things
because it's their crown jewels,

485
00:23:08,640 --> 00:23:11,240
it's their intellectual property
that they're, you know 

486
00:23:11,240 --> 00:23:14,880
essentially developing using our
platform and so we take this 

487
00:23:14,880 --> 00:23:17,280
very seriously and. 
We want to actually at some 

488
00:23:17,280 --> 00:23:20,640
point probably publish our AI 
governance policy so that other 

489
00:23:20,640 --> 00:23:23,600
people can learn from it and we 
can help raise the bar across 

490
00:23:23,600 --> 00:23:26,120
the whole board in our industry 
because we just think this is 

491
00:23:26,120 --> 00:23:27,680
really important to. 
Everybody to get right. 

492
00:23:28,520 --> 00:23:31,760
Thanks for sharing that. 
So any kind of a cool success 

493
00:23:31,760 --> 00:23:35,120
stories that you have done so 
far, you know, with Farrow or is

494
00:23:35,120 --> 00:23:38,160
there anything that is already 
applied in the, you know, real 

495
00:23:38,160 --> 00:23:39,880
world or in the life science 
industry? 

496
00:23:40,800 --> 00:23:43,480
Yeah, I mean, I think that 
again, the MOC study is sort of 

497
00:23:43,800 --> 00:23:47,600
what we have as far as publicly 
available case studies of just 

498
00:23:47,600 --> 00:23:50,080
how impactful this technology 
can be. 

499
00:23:50,520 --> 00:23:53,760
I would say just anecdotally, 
like we have customers using 

500
00:23:53,760 --> 00:23:56,600
this document generation system 
and they're super impressive how

501
00:23:56,600 --> 00:24:00,040
quickly it's able to come up 
with documentation that normally

502
00:24:00,040 --> 00:24:03,320
takes potentially months and it 
can be generated in a matter of,

503
00:24:03,560 --> 00:24:07,000
in some cases minutes. 
That's a startling extraordinary

504
00:24:07,000 --> 00:24:09,160
kind of multiplier in terms of 
productivity. 

505
00:24:09,760 --> 00:24:11,040
We're just really excited about 
that. 

506
00:24:11,040 --> 00:24:13,080
You know, like, I think that in 
some ways the industry is 

507
00:24:13,080 --> 00:24:18,240
waiting for a really widespread 
and impactful application of AI 

508
00:24:18,240 --> 00:24:20,680
because often times when you get
past the surface level of like, 

509
00:24:20,680 --> 00:24:23,880
oh, I play with GBT and, you 
know, it's really cool and 

510
00:24:23,880 --> 00:24:25,720
interesting. 
Like once you really start to 

511
00:24:25,720 --> 00:24:28,720
get serious about applying AI, 
then that can rapidly turn into 

512
00:24:28,720 --> 00:24:31,840
disappointment or sort of like, 
oh, you know, it doesn't go deep

513
00:24:31,840 --> 00:24:33,560
enough. 
And there's all these stories of

514
00:24:33,560 --> 00:24:36,400
people who start building with 
AI, but then they kind of get 

515
00:24:36,400 --> 00:24:39,080
disillusioned because it turns 
out to be way harder than they 

516
00:24:39,080 --> 00:24:41,360
think. 
And so that's where I guess, you

517
00:24:41,360 --> 00:24:44,200
know, companies like Faro come 
in, is that we'll take it to the

518
00:24:44,200 --> 00:24:46,560
next level. 
You know, we will figure out all

519
00:24:46,560 --> 00:24:50,040
the hurdle and the challenges 
and the risks involved in 

520
00:24:50,040 --> 00:24:53,400
actually applying AI to do 
something really impactful, like

521
00:24:53,560 --> 00:24:57,000
want to make clinical, you know,
protocol documentation or like 

522
00:24:57,040 --> 00:25:00,040
optimize a trial design. 
And so that our customers don't 

523
00:25:00,040 --> 00:25:03,040
have to do that themselves 
because that requires a lot of 

524
00:25:03,520 --> 00:25:06,920
data science expertise, software
engineering expertise, clinical 

525
00:25:07,520 --> 00:25:10,560
design expertise, and so on that
they may not want to sort of 

526
00:25:10,560 --> 00:25:12,880
invest in becoming a tech 
company themselves. 

527
00:25:13,400 --> 00:25:15,640
And so we're really excited 
about that. 

528
00:25:16,720 --> 00:25:18,640
Yeah. 
So I think these days some 

529
00:25:18,640 --> 00:25:21,440
people also kind of like 
envision the AGI thing, right? 

530
00:25:21,440 --> 00:25:24,240
That could happen in some years.
I don't know whether it's short 

531
00:25:24,240 --> 00:25:27,760
term, medium term, long term. 
So for someone who has worked on

532
00:25:27,760 --> 00:25:31,600
this field, AI fields for quite 
some time now, how do you feel 

533
00:25:31,600 --> 00:25:33,880
about this AGI? 
Is it going to happen? 

534
00:25:33,880 --> 00:25:36,640
Are you bullish about it or do 
you have some kind of 

535
00:25:36,640 --> 00:25:38,920
scepticism? 
So maybe share a little bit of 

536
00:25:38,920 --> 00:25:41,880
your thoughts here. 
Yeah, it seems like, you know, 

537
00:25:41,880 --> 00:25:45,040
in the past, everybody thought 
AGI was really, really far away.

538
00:25:45,040 --> 00:25:48,120
Like the joke is that for the 
last 50 years of, you know, AGI 

539
00:25:48,120 --> 00:25:51,240
has been 20 years away. 
So so, you know, sort of like 

540
00:25:51,240 --> 00:25:54,320
always in the future. 
But now there's a lot of very 

541
00:25:54,320 --> 00:25:57,160
prominent people in this field 
who believe that it's actually 

542
00:25:57,160 --> 00:25:59,840
only a matter of like three to 
five years away, maybe even 

543
00:25:59,840 --> 00:26:00,640
shorter. 
Who knows? 

544
00:26:01,120 --> 00:26:05,720
And I am not in that camp. 
Like, I just think that there's 

545
00:26:05,720 --> 00:26:10,200
a test out there called Arc 
AGIARCAGI and it's sort of 

546
00:26:10,840 --> 00:26:13,880
presents itself as being like, 
oh, this is a test, you know, 

547
00:26:13,880 --> 00:26:15,760
for AGI. 
And you look at what this test 

548
00:26:15,760 --> 00:26:18,320
actually involved. 
And it's the kind of thing that 

549
00:26:18,520 --> 00:26:21,200
many of the questions are sort 
of like a bright kid could 

550
00:26:21,200 --> 00:26:23,960
answer these questions, you 
know, like moving blocks around 

551
00:26:23,960 --> 00:26:26,400
on a grid, you know, in such a 
way that the block sort of fills

552
00:26:26,400 --> 00:26:29,160
in a space, stuff that smart 
kids should be able to do. 

553
00:26:29,600 --> 00:26:33,280
And I sort of to me, and you 
know, there's systems that is, 

554
00:26:33,280 --> 00:26:35,680
that is gradually getting better
at this, but it's not yet human 

555
00:26:35,680 --> 00:26:37,280
level. 
And I just to me, that just 

556
00:26:37,280 --> 00:26:39,920
means that we're so far away 
from having something that's 

557
00:26:39,920 --> 00:26:41,400
genuinely creative and 
intelligent. 

558
00:26:41,680 --> 00:26:44,640
Now, I will say that there have 
been really brilliant moments in

559
00:26:44,640 --> 00:26:47,440
the history of AI, like if you 
remember, you know, Alphago, 

560
00:26:47,680 --> 00:26:51,200
which was this non LLM based 
system was using reinforcement 

561
00:26:51,200 --> 00:26:53,680
learning, was using other 
methods of AI that are now 

562
00:26:53,680 --> 00:26:56,680
completely sort of forgotten in 
the wake of the LLM revolution. 

563
00:26:57,320 --> 00:26:59,680
But Alpha Go there was at the 
moment when it was playing 

564
00:26:59,800 --> 00:27:02,680
against the world human champion
and it made this move that 

565
00:27:03,000 --> 00:27:06,560
nobody in the 3000 year history 
of this game had ever seen 

566
00:27:06,560 --> 00:27:08,120
before. 
And people were just all the 

567
00:27:08,120 --> 00:27:10,920
experts were like gasping like, 
Oh my God, this is incredible. 

568
00:27:11,040 --> 00:27:12,640
What a brilliant move. 
Like how did I come up with 

569
00:27:12,640 --> 00:27:14,920
that? 
And so, you know, AI can, under 

570
00:27:14,920 --> 00:27:19,400
the right conditions, be capable
of behaving like a genius. 

571
00:27:19,640 --> 00:27:22,280
But it's such a special that was
such a specialized example. 

572
00:27:22,800 --> 00:27:25,760
And so I'm sure as time goes on,
there'll be more examples of 

573
00:27:25,760 --> 00:27:28,120
that where, oh, there's a flash 
of brilliance and AI came up 

574
00:27:28,120 --> 00:27:31,760
with some mathematical proof 
that was beyond the, you know, 

575
00:27:31,800 --> 00:27:33,960
like what any scientist has come
up with. 

576
00:27:34,280 --> 00:27:36,680
But I think in terms of just 
having an intelligent 

577
00:27:36,680 --> 00:27:40,440
conversation and really being 
inspired and looking at a piece 

578
00:27:40,440 --> 00:27:44,120
of art and being truly like this
belongs amongst the classics, I 

579
00:27:44,120 --> 00:27:45,280
think we're a ways away from 
that. 

580
00:27:45,280 --> 00:27:48,560
But I could be wrong. 
I mean, this definitely the 

581
00:27:48,560 --> 00:27:50,960
progress even since these live 
language models are first 

582
00:27:50,960 --> 00:27:54,480
introduced has been really 
nothing short of amazing in 

583
00:27:54,480 --> 00:27:56,600
terms of the increasing 
capabilities and so on. 

584
00:27:57,040 --> 00:28:01,040
But I think AGI in terms of like
this is a peer to humanity. 

585
00:28:01,040 --> 00:28:03,840
This is a, you know, like a 
system that we can have a really

586
00:28:03,840 --> 00:28:07,520
truly intelligent conversation 
about life and philosophy and 

587
00:28:07,520 --> 00:28:09,440
things like that. 
I'm not so sure. 

588
00:28:09,800 --> 00:28:12,320
And I sort of, I guess I come 
down on the young Likun side of 

589
00:28:12,320 --> 00:28:14,560
things where just knowing a 
little bit about how these 

590
00:28:14,560 --> 00:28:18,600
systems work, it is sort of like
a super glorified, super, super 

591
00:28:18,600 --> 00:28:21,320
well read autocomplete. 
And I know that there are 

592
00:28:21,760 --> 00:28:25,320
efforts out there to introduce 
more real world knowledge and 

593
00:28:25,320 --> 00:28:28,080
factual information into these 
LLMS to give them some grounding

594
00:28:28,080 --> 00:28:30,480
in reality. 
But I think that's going to be a

595
00:28:30,480 --> 00:28:33,600
long path to make sure that 
those that grounding is actually

596
00:28:33,600 --> 00:28:35,160
sort of super accurate and 
meaningful. 

597
00:28:35,480 --> 00:28:38,680
But we'll see, Yeah. 
And I mean, those kind of the 

598
00:28:38,680 --> 00:28:41,360
LLM Gen. 
AI leaders, thought leaders, 

599
00:28:41,360 --> 00:28:44,280
right, think that maybe the path
to AGI is using LLM. 

600
00:28:44,360 --> 00:28:47,640
I'm personally also not very 
convinced since simply because 

601
00:28:47,920 --> 00:28:50,800
of the way it works right at so 
many probabilistic thing that 

602
00:28:50,800 --> 00:28:54,040
could go wrong as well. 
So do you think LLM or 

603
00:28:54,200 --> 00:28:57,920
generative AI kind of things is 
going to be the path to AGI? 

604
00:28:57,920 --> 00:29:01,400
Or is it more like combining all
different, you know, AI, machine

605
00:29:01,400 --> 00:29:03,960
learning, kind of like 
capabilities that we have? 

606
00:29:04,280 --> 00:29:06,960
And I haven't really heard about
people, you know, trying to 

607
00:29:06,960 --> 00:29:09,680
combine, combine different 
models from, you know, LLM or 

608
00:29:09,680 --> 00:29:12,520
maybe other things, neural 
networks and all that being 

609
00:29:12,520 --> 00:29:14,840
combined to kind of like solve a
particular problem. 

610
00:29:14,840 --> 00:29:18,920
So do you still see some rooms 
where we can apply, you know, 

611
00:29:18,920 --> 00:29:21,920
more AI advancements to the part
of AGI? 

612
00:29:22,760 --> 00:29:24,640
Yeah. 
I mean, I find it hard to 

613
00:29:24,640 --> 00:29:27,920
believe that an LLM based 
architecture alone would be 

614
00:29:27,920 --> 00:29:31,360
capable of producing AGI. 
However, as I said before, you 

615
00:29:31,360 --> 00:29:34,200
know, there are groups that are 
looking to merge in knowledge 

616
00:29:34,200 --> 00:29:37,440
systems that are aware of facts 
in the world and how they relate

617
00:29:37,440 --> 00:29:39,240
together. 
Kind of going back to some of 

618
00:29:39,240 --> 00:29:42,640
the really much older 
architectures for AI where they 

619
00:29:42,640 --> 00:29:45,000
were attempting to like CYC, 
where they were attempting to 

620
00:29:45,000 --> 00:29:48,000
actually model reality, like 
create this big huge knowledge 

621
00:29:48,000 --> 00:29:50,720
graph that links together all 
these different concepts that 

622
00:29:50,880 --> 00:29:53,800
collectively model reality. 
This was sort of a path that AI 

623
00:29:53,800 --> 00:29:57,600
took a long, long time ago that 
was kind of abandoned when deep 

624
00:29:57,600 --> 00:30:00,880
learning came along in favor of 
a more statistical probabilistic

625
00:30:01,200 --> 00:30:03,560
methods, including LLMS. 
Ultimately. 

626
00:30:03,800 --> 00:30:06,440
So I think, you know, I can't 
help thinking and I think I'm 

627
00:30:06,440 --> 00:30:09,520
not alone in this. 
I'm pretty sure well others 

628
00:30:09,520 --> 00:30:12,360
might agree, like some kind of 
Harvard where we have this 

629
00:30:12,800 --> 00:30:16,320
fantastic language generation 
capability of the LLMS combined 

630
00:30:16,320 --> 00:30:18,000
with an actual. 
Sort of factual. 

631
00:30:18,000 --> 00:30:22,240
System that helps to guide the 
LLM to not really say stupid 

632
00:30:22,240 --> 00:30:23,800
things sometimes that ignore 
reality. 

633
00:30:24,440 --> 00:30:25,880
And we'll just have to see how 
that goes. 

634
00:30:25,920 --> 00:30:29,040
You know, like it's one of those
things where the more computing 

635
00:30:29,040 --> 00:30:31,760
power and the more efficient 
these algorithms and 

636
00:30:31,760 --> 00:30:34,240
architectures become, the more 
things we can try out. 

637
00:30:34,600 --> 00:30:36,800
And of course, there's a whole 
wild card of quantum comuting, 

638
00:30:36,800 --> 00:30:39,000
like once quantum comuting 
reaches a level of maturity 

639
00:30:39,000 --> 00:30:41,600
where it's able to be 
practically applied to this and 

640
00:30:41,600 --> 00:30:43,280
all bets are off as far as 
what's possible. 

641
00:30:44,120 --> 00:30:47,280
Yeah. 
So at one time, I feel excited, 

642
00:30:47,280 --> 00:30:50,480
but at the other time, I feel a 
little bit scared as well. 

643
00:30:50,480 --> 00:30:53,200
You know, so many people are 
thinking about jobs being 

644
00:30:53,200 --> 00:30:54,840
changed. 
You know, people's roles are 

645
00:30:54,840 --> 00:30:57,080
going to be diminished and all 
that. 

646
00:30:57,320 --> 00:31:00,360
And obviously, you also have 
dealt with this kind of worries 

647
00:31:00,360 --> 00:31:03,080
as well. 
What do you think people should 

648
00:31:03,080 --> 00:31:07,240
do in this kind of era where 
things moving so fast every 

649
00:31:07,240 --> 00:31:08,920
other day? 
I think you might have heard 

650
00:31:08,920 --> 00:31:11,640
about cool things being applied 
using AI to improve 

651
00:31:11,640 --> 00:31:14,040
productivity, remove 
redundancies and all that. 

652
00:31:14,600 --> 00:31:16,560
So, yeah. 
What do you think people should 

653
00:31:16,560 --> 00:31:19,360
do in this era? 
Yeah, I think first of all, 

654
00:31:19,360 --> 00:31:21,240
maybe a little bit of an 
inspirational story. 

655
00:31:21,240 --> 00:31:23,880
Like I love to give this example
of radiologist. 

656
00:31:24,040 --> 00:31:27,000
So, you know, seven or eight 
years ago, Geoffrey Hinton, 

657
00:31:27,000 --> 00:31:30,720
who's a brilliant guy, like one 
of the forefathers of deep 

658
00:31:30,720 --> 00:31:33,200
learning, one of the people who 
really helped make this whole 

659
00:31:33,280 --> 00:31:35,120
AI, the first AI revolution 
really happened. 

660
00:31:35,520 --> 00:31:37,680
He made this prediction that, 
you know, there would be no more

661
00:31:37,680 --> 00:31:40,800
radiologists within a few years,
that we should just, you know, 

662
00:31:40,800 --> 00:31:42,440
forget about radiologists 
because they're going to be 

663
00:31:42,440 --> 00:31:44,520
replaced by computer vision 
based systems. 

664
00:31:44,960 --> 00:31:48,600
And Fast forward to today and 
there's more radiologists than 

665
00:31:48,600 --> 00:31:50,240
ever. 
So how could that be? 

666
00:31:50,640 --> 00:31:54,360
And the answer is, well, you 
know, radiology is a high stakes

667
00:31:54,800 --> 00:31:57,720
kind of field in the sense that 
there are human lives at risk 

668
00:31:57,720 --> 00:31:59,040
here. 
And so there is a need for a 

669
00:31:59,040 --> 00:32:02,080
human in the loop. 
And the fact that we automated 

670
00:32:02,080 --> 00:32:05,240
so much using machine learning 
means that essentially there's 

671
00:32:05,240 --> 00:32:07,720
just more and more people who 
are out there looking to 

672
00:32:07,720 --> 00:32:10,640
actually have radiology based 
procedures performed. 

673
00:32:11,040 --> 00:32:13,280
Like these days, if you get an 
injury, it's like, Oh yeah, just

674
00:32:13,280 --> 00:32:15,160
get an MRI. 
You know, like just get a 

675
00:32:15,160 --> 00:32:18,720
diagnostic MRI to find out if 
you might have some sort of 

676
00:32:18,720 --> 00:32:19,320
problem. 
Like it's. 

677
00:32:19,320 --> 00:32:22,640
Become so commonplace that could
not have happened, I don't 

678
00:32:22,640 --> 00:32:26,240
think, without these computer 
vision sort of advances. 

679
00:32:26,280 --> 00:32:28,680
And it's resulted in actually 
more radiology jobs because 

680
00:32:28,680 --> 00:32:30,000
there's still needs to be a 
human in the loop. 

681
00:32:30,520 --> 00:32:33,840
And so it's kind of a volume 
thing where even though a lot of

682
00:32:33,960 --> 00:32:35,960
tasks would have made it, the 
volume increased. 

683
00:32:36,160 --> 00:32:39,640
So that's point #1 and I think 
point #2 is there's this quote 

684
00:32:39,640 --> 00:32:44,160
by, I think a former CEO of IBM 
saying, you know, AI won't 

685
00:32:44,160 --> 00:32:47,880
replace humans per SE, but 
people who are able to 

686
00:32:47,880 --> 00:32:50,840
effectively wield AI will 
definitely replace people who 

687
00:32:50,840 --> 00:32:53,240
aren't. 
And so if you're listening to 

688
00:32:53,240 --> 00:32:55,440
this, if you're going to take 
anything away from this whole 

689
00:32:55,680 --> 00:32:58,840
conversation, that would be 
really immerse yourself, like 

690
00:32:59,040 --> 00:33:02,240
look into how you might be able 
to use AI to make your own job 

691
00:33:02,480 --> 00:33:04,720
better, to make the way you do 
your job better. 

692
00:33:04,960 --> 00:33:07,640
There was a study, actually a 
very recent study published by 

693
00:33:07,640 --> 00:33:10,720
the Harvard Business Review 
called the Cybernetic Work 

694
00:33:10,720 --> 00:33:13,960
Companion, something like that. 
If you Google have a business 

695
00:33:13,960 --> 00:33:15,600
review and cybernetic, you'll 
find it. 

696
00:33:16,000 --> 00:33:17,920
And it's super interesting. 
Like they actually quantified 

697
00:33:17,920 --> 00:33:20,920
this and said, oh, you know, 
somebody who's with the help of 

698
00:33:21,000 --> 00:33:24,000
AI, suitably trained, can 
actually perform the work of two

699
00:33:24,040 --> 00:33:26,240
people. 
And I think that actually might 

700
00:33:26,240 --> 00:33:28,440
be sort of higher than that, but
it just goes. 

701
00:33:28,440 --> 00:33:30,520
To show like wow, you could be 
at least twice as productive 

702
00:33:30,520 --> 00:33:33,040
potentially using AI so. 
Figure out how to do that, 

703
00:33:33,360 --> 00:33:35,800
because if you don't, someone 
else you know might. 

704
00:33:36,320 --> 00:33:38,080
And so that's what I have to say
about that. 

705
00:33:38,920 --> 00:33:40,840
Yeah. 
So definitely you have to give 

706
00:33:40,840 --> 00:33:42,680
it a try, right? 
And know what are the 

707
00:33:42,680 --> 00:33:45,160
possibilities? 
Because sometimes like even out 

708
00:33:45,160 --> 00:33:47,920
of our imagination, our current 
imagination, right, you wouldn't

709
00:33:47,920 --> 00:33:50,720
think that these kind of things 
can be solved by AI or some kind

710
00:33:50,720 --> 00:33:54,000
of a tools that can actually 
shortcut, you know, the time and

711
00:33:54,000 --> 00:33:56,400
effort required, right? 
So knowing just that 

712
00:33:56,400 --> 00:33:59,480
possibilities, I think it's also
really important and especially 

713
00:33:59,480 --> 00:34:01,040
if you have used the system 
right. 

714
00:34:01,720 --> 00:34:04,120
I mean, as you can imagine, 
we've been really looking into 

715
00:34:04,120 --> 00:34:06,480
the use of AI internally, not 
just in our product, but 

716
00:34:06,480 --> 00:34:09,280
internally the way we developed 
our technology and our software.

717
00:34:09,520 --> 00:34:13,760
And at first I was sort of a bit
of AI would say a sceptic, you 

718
00:34:13,760 --> 00:34:16,600
know, thinking like, hey, it's 
one thing to create a proof of 

719
00:34:16,600 --> 00:34:20,320
concept or an early stage 
prototype using AI, but actual 

720
00:34:20,320 --> 00:34:22,719
production code, no way. 
You know, we're still going to 

721
00:34:22,719 --> 00:34:24,800
need a whole bunch of software 
engineers doing things pretty 

722
00:34:24,800 --> 00:34:26,920
much the way they've always done
them to do that. 

723
00:34:27,239 --> 00:34:29,760
But now I'm not so. 
Sure, like we've had engineers 

724
00:34:29,760 --> 00:34:32,440
do extraordinary things. 
Using the latest version of 

725
00:34:32,440 --> 00:34:36,040
these code generation tools. 
And I really am starting to 

726
00:34:36,040 --> 00:34:38,880
fully believe that the Harvard 
Business Review articleized, I 

727
00:34:38,880 --> 00:34:41,280
have mentioned before about how 
people can be twice as 

728
00:34:41,280 --> 00:34:43,639
productive. 
It absolutely holds for software

729
00:34:43,639 --> 00:34:46,199
engineering. 
And so, yeah, I mean, we're 

730
00:34:46,280 --> 00:34:49,560
practicing what we preach. 
We're using AI to develop 

731
00:34:49,560 --> 00:34:52,320
software a lot more, you know, 
productively and faster than 

732
00:34:52,320 --> 00:34:54,120
before. 
And it's a pretty exciting time 

733
00:34:54,120 --> 00:34:57,360
because the underlying tools 
also are evolving so fast. 

734
00:34:57,680 --> 00:34:59,720
We're finding that the latest 
versions of the code. 

735
00:35:00,000 --> 00:35:02,560
Generation tools are just way 
more capable than the ones even 

736
00:35:02,560 --> 00:35:06,840
just from a few months ago, so 
that's also really exciting to 

737
00:35:06,840 --> 00:35:09,600
be surfing that wave of 
advancement in AI in that way as

738
00:35:09,600 --> 00:35:12,000
well. 
Yeah, personally, as someone who

739
00:35:12,000 --> 00:35:14,560
have been around in the industry
for quite some time, right, I 

740
00:35:14,560 --> 00:35:17,680
find myself during this 
transition also a little bit 

741
00:35:17,680 --> 00:35:20,920
skeptic at once, but actually 
seeing maybe the junior people 

742
00:35:20,920 --> 00:35:23,080
doing stuff that I couldn't 
imagine. 

743
00:35:23,200 --> 00:35:25,040
Sometimes I feel like, wow, 
amazing. 

744
00:35:25,080 --> 00:35:28,800
Like sometimes I'm having to, 
you know, switch my perspectives

745
00:35:29,200 --> 00:35:31,360
to be more optimistic rather 
than skeptic, right? 

746
00:35:31,640 --> 00:35:33,960
I think this is also maybe some 
challenge for those of you who 

747
00:35:33,960 --> 00:35:36,720
have been around in industry 
because we used to think this is

748
00:35:36,720 --> 00:35:39,440
how we solve things. 
But now I think the 

749
00:35:39,440 --> 00:35:42,160
possibilities are there, right? 
So as long as you can imagine, 

750
00:35:42,160 --> 00:35:45,000
you give it a try and maybe I 
could help you in some parts of 

751
00:35:45,000 --> 00:35:46,840
the job. 
And I think your productivity 

752
00:35:46,840 --> 00:35:50,360
can be proof as well. 
So you mentioned about 

753
00:35:50,360 --> 00:35:52,240
engineers, right? 
So let's switch a little bit to 

754
00:35:52,240 --> 00:35:54,480
that side. 
So is there any difference 

755
00:35:54,480 --> 00:35:58,440
managing or leading AI engineers
versus typical software 

756
00:35:58,440 --> 00:36:01,240
engineers, You know, like things
like back end, front end and 

757
00:36:01,240 --> 00:36:03,240
those kind of things? 
Yeah. 

758
00:36:03,240 --> 00:36:07,840
I mean, even before the LLM 
revolution came along, it's 

759
00:36:07,840 --> 00:36:11,360
always been quite different 
managing data scientists or ML 

760
00:36:11,360 --> 00:36:13,240
engineers as they sort of used 
to be called, right? 

761
00:36:13,760 --> 00:36:16,840
Simply because a lot of what 
you're doing is exploration. 

762
00:36:17,240 --> 00:36:20,440
Like, I love what you're doing 
is you had this idea like, oh, 

763
00:36:20,520 --> 00:36:22,880
you know, we can use data 
science to solve some problem, 

764
00:36:23,320 --> 00:36:26,800
but it's not like traditional 
software engineering where you 

765
00:36:27,080 --> 00:36:30,800
have this idea, you design it, 
you specify it, and then you 

766
00:36:30,800 --> 00:36:33,440
sort of build it all and 
according to spec. 

767
00:36:33,520 --> 00:36:35,320
And it's a very deterministic 
process. 

768
00:36:35,760 --> 00:36:38,240
With data science in general, 
you know, you're just going to 

769
00:36:38,240 --> 00:36:39,520
find out, like, is this 
feasible? 

770
00:36:39,960 --> 00:36:42,280
OK, I have some idea. 
I can predict, you know, let's 

771
00:36:42,280 --> 00:36:45,520
just say I can look at the whole
bunch of historical trials and I

772
00:36:45,520 --> 00:36:49,280
can start to predict things like
amendments or outcomes of any 

773
00:36:49,280 --> 00:36:51,400
kind. 
That's a thesis that you need to

774
00:36:51,400 --> 00:36:54,000
go out there and just test kind 
of like science, right? 

775
00:36:54,000 --> 00:36:55,320
That's why they're called data 
science. 

776
00:36:55,440 --> 00:36:58,080
And so that inherently is quite 
different because you have to 

777
00:36:58,080 --> 00:37:04,200
embrace more uncertainty. 
Now I think maybe people also 

778
00:37:04,200 --> 00:37:07,960
want to sort of know what about 
all this AI vibe coding or AI 

779
00:37:07,960 --> 00:37:09,640
enabled coding? 
Like how does that change? 

780
00:37:09,640 --> 00:37:14,320
And I think that what it does is
essentially it's a force 

781
00:37:14,320 --> 00:37:18,000
multiplier for people. 
So maybe to build a prototype 

782
00:37:18,280 --> 00:37:20,040
these days, you don't 
necessarily have to be a 

783
00:37:20,040 --> 00:37:22,040
software engineer anymore. 
You can get to a certain point 

784
00:37:22,040 --> 00:37:24,000
without any software engineering
skills whatsoever. 

785
00:37:24,320 --> 00:37:27,040
So that's kind of different. 
What we're observing out there 

786
00:37:27,040 --> 00:37:30,240
actually is that there's a lot 
of entrepreneurs and even sort 

787
00:37:30,240 --> 00:37:33,680
of like groups that are out 
there selling who are basically 

788
00:37:33,680 --> 00:37:35,800
building prototypes where before
they would have been presenting 

789
00:37:35,800 --> 00:37:39,560
marks or, you know, conceptual 
sort of descriptions of what 

790
00:37:39,560 --> 00:37:41,400
they intend to build. 
And now it's like, no, we 

791
00:37:41,400 --> 00:37:43,920
actually just went ahead and 
built it because these coding 

792
00:37:43,920 --> 00:37:46,680
systems, these automated coding 
systems make things so much 

793
00:37:46,680 --> 00:37:48,960
easier. 
So there's this huge shift 

794
00:37:48,960 --> 00:37:53,480
towards essentially what a lot 
of the people who are really 

795
00:37:53,480 --> 00:37:56,960
behind the agile process we're 
already advocating, which is you

796
00:37:56,960 --> 00:37:59,720
just got to prototype stuff, try
it out and test it with real 

797
00:37:59,720 --> 00:38:01,920
customers. 
And I think in the past, a lot 

798
00:38:01,920 --> 00:38:04,360
of people didn't do that because
it was just too much work. 

799
00:38:04,600 --> 00:38:06,880
It was like, well, you know, 
prototyping, it just takes so 

800
00:38:06,880 --> 00:38:10,080
much work to try to make all 
these ideas real, like, and then

801
00:38:10,200 --> 00:38:11,880
potentially throw them away. 
It's just like we don't like 

802
00:38:11,880 --> 00:38:14,560
throwing things away. 
Whereas now the bar is so much 

803
00:38:14,560 --> 00:38:18,560
lower as far as what the amount 
of effort it takes to produce a 

804
00:38:18,560 --> 00:38:20,440
working prototype. 
That it's much more. 

805
00:38:20,440 --> 00:38:23,360
Feasible to do what people like 
Marty Kagan, you know, out there

806
00:38:23,360 --> 00:38:26,040
say, which is just pretty like a
whole bunch of stuff, you know, 

807
00:38:26,040 --> 00:38:28,680
within two weeks or less. 
Before you fall in love with the

808
00:38:28,680 --> 00:38:30,640
idea, just test it out and throw
it away if it doesn't work. 

809
00:38:30,960 --> 00:38:33,880
So that philosophy and that 
process will become way more 

810
00:38:33,880 --> 00:38:36,120
feasible with AI, which is 
really exciting too. 

811
00:38:37,160 --> 00:38:38,920
Yeah, definitely makes sense, 
right? 

812
00:38:38,920 --> 00:38:42,160
So the process, the iteration 
now can be much faster and even 

813
00:38:42,160 --> 00:38:45,120
people are not skilled enough in
development now can do software 

814
00:38:45,120 --> 00:38:47,120
development in some sort of 
form, right? 

815
00:38:47,560 --> 00:38:50,680
So as Acto yourself, you 
mentioned about vibe coding. 

816
00:38:50,720 --> 00:38:52,440
What is your view about vibe 
coding? 

817
00:38:52,440 --> 00:38:55,400
Do you see your engineers doing 
some kind of vibe coding? 

818
00:38:55,400 --> 00:38:59,360
And if so, right, is there any 
danger that you foresee and how 

819
00:38:59,360 --> 00:39:03,640
do you actually mitigate that? 
I think vibe coding is great. 

820
00:39:03,640 --> 00:39:08,240
Meaning just using these AIF 
systems to generate code that 

821
00:39:08,240 --> 00:39:11,120
you don't even necessarily look 
at, you just prompted and 

822
00:39:11,120 --> 00:39:13,920
prompted and prompted until 
something works. 

823
00:39:14,200 --> 00:39:17,960
I think that's great for doing 
proof of concept initial 0 to 

824
00:39:17,960 --> 00:39:20,840
one kind of prototyping. 
I don't think that's a viable 

825
00:39:20,840 --> 00:39:23,360
path to actually building 
enterprise software simply 

826
00:39:23,360 --> 00:39:27,680
because when things go wrong, as
they inevitably will, you know, 

827
00:39:27,680 --> 00:39:30,160
with AI generated code. 
Like I started playing with some

828
00:39:30,160 --> 00:39:33,480
of these vibe coding tools 
myself and very quickly I dug a 

829
00:39:33,480 --> 00:39:35,360
hole. 
Like once I passed a certain 

830
00:39:35,360 --> 00:39:38,440
threshold of complexity, it just
became really hard to add new 

831
00:39:38,440 --> 00:39:40,440
features. 
They had this magical button 

832
00:39:40,440 --> 00:39:42,840
called like try to fix it. 
And I was pressing that button a

833
00:39:42,840 --> 00:39:46,400
lot. 
And so I don't know, like I, I, 

834
00:39:46,560 --> 00:39:49,800
I think it's got a place and I 
think it's wonderful that people

835
00:39:49,800 --> 00:39:52,120
who don't have a computer 
science background or haven't or

836
00:39:52,120 --> 00:39:54,200
not, you know, experienced 
software engineers can now 

837
00:39:54,200 --> 00:39:56,920
actually build technology like 
that's magical, that's 

838
00:39:56,920 --> 00:39:59,080
incredible. 
But it only goes so far. 

839
00:39:59,240 --> 00:40:02,160
And I think in the future, sure,
vibe coding will become more 

840
00:40:02,160 --> 00:40:04,040
powerful. 
It will become better. 

841
00:40:04,520 --> 00:40:06,440
But I do think at the end of the
day, if you are producing 

842
00:40:06,440 --> 00:40:10,120
enterprise grade software that's
used by real paying customers, 

843
00:40:10,440 --> 00:40:12,760
you're going to want to have 
people who actually understand 

844
00:40:12,760 --> 00:40:15,800
the technology, even if they're 
using AI to help them code. 

845
00:40:16,120 --> 00:40:17,440
To actually fix things when they
go. 

846
00:40:17,440 --> 00:40:19,240
Wrong and to. 
Ensure that things are designed 

847
00:40:19,240 --> 00:40:21,320
in a good way. 
At least that's my view. 

848
00:40:22,080 --> 00:40:23,880
Yeah. 
So you mentioned like building 

849
00:40:23,880 --> 00:40:26,200
enterprise system, right? 
So the things that are complex 

850
00:40:26,200 --> 00:40:27,840
and maybe need to evolve over 
time, right? 

851
00:40:27,840 --> 00:40:30,560
Because I still don't know 
whether you know, just simply 

852
00:40:30,560 --> 00:40:34,160
doing vibe coding can actually 
evolve your system, you know, in

853
00:40:34,160 --> 00:40:37,000
a predictable manner, right? 
So rather than, you know, keep 

854
00:40:37,320 --> 00:40:39,080
prompting AI until it gets 
fixed, right? 

855
00:40:39,080 --> 00:40:42,160
I think the code that gets 
produced also can be quite 

856
00:40:42,160 --> 00:40:44,000
terrible if human are looking at
it, right? 

857
00:40:44,000 --> 00:40:46,440
Because simply they don't maybe 
adhere to a certain design 

858
00:40:46,440 --> 00:40:49,160
pattern. 
There's no refactoring done in a

859
00:40:49,240 --> 00:40:52,240
concerted effort, I guess. 
So I think vibe coding is 

860
00:40:52,240 --> 00:40:55,000
definitely is wonderful for 
things like POC or things that 

861
00:40:55,000 --> 00:40:58,120
you're not looking at or 
something that is more siloed. 

862
00:40:58,120 --> 00:41:01,360
I guess that you can just change
the whole thing once you think 

863
00:41:01,360 --> 00:41:04,840
the quality is not there. 
So I think also another thing 

864
00:41:04,880 --> 00:41:08,560
when we hire engineers, right? 
Do you see any kind of 

865
00:41:08,560 --> 00:41:11,480
difference these days in terms 
of, I don't know, attitude, 

866
00:41:11,480 --> 00:41:14,800
skill set or non-technical 
skills that you see when you 

867
00:41:14,800 --> 00:41:17,840
hire AI engineers? 
Yeah, I mean, I think that we're

868
00:41:17,840 --> 00:41:19,520
still at the early stages of 
this. 

869
00:41:19,880 --> 00:41:22,920
And what I do observe as a sort 
of a hiring manager is there's a

870
00:41:22,920 --> 00:41:26,040
lot of resumes out there with AI
on them because everybody wants 

871
00:41:26,040 --> 00:41:29,240
to be as perceived as someone 
who's versant in this because 

872
00:41:29,240 --> 00:41:31,000
they know that there's a lot of 
demand. 

873
00:41:31,520 --> 00:41:33,520
But when we start interviewing, 
when we start testing people's 

874
00:41:33,520 --> 00:41:37,520
actual coding capabilities, 
because this is still relatively

875
00:41:37,520 --> 00:41:41,760
recent, it's still kind of 
difficult to find people who 

876
00:41:41,760 --> 00:41:45,080
really do have experience with 
this and who have demonstrable 

877
00:41:45,280 --> 00:41:48,360
ability in this area. 
And so I think it's going to 

878
00:41:48,360 --> 00:41:51,000
shift over time, just like in 
the old days, you know, it was 

879
00:41:51,000 --> 00:41:53,960
kind of hard to find like way 
back in the 90s was hard to find

880
00:41:53,960 --> 00:41:57,480
people who knew HTML and he knew
like how to build full and then 

881
00:41:57,480 --> 00:41:59,800
later to who really knew how to 
build full stack applications. 

882
00:41:59,800 --> 00:42:02,600
And before too long, within a 
few years, everybody did. 

883
00:42:02,840 --> 00:42:05,040
It was the norm. 
And so I think this is just a 

884
00:42:05,040 --> 00:42:09,320
natural technology adoption 
curve where we're sort of moving

885
00:42:09,320 --> 00:42:12,680
into a more of a mainstream 
situation where everybody's seen

886
00:42:12,680 --> 00:42:15,040
the value and. 
You know the majority of. 

887
00:42:15,560 --> 00:42:18,360
Software engineers out there are
going to be conversant in this 

888
00:42:18,360 --> 00:42:20,440
technology and before too long 
it'll be ubiquitous. 

889
00:42:20,800 --> 00:42:23,000
But we haven't quite seen that 
in the hiring pool yet. 

890
00:42:23,560 --> 00:42:25,680
But I think, as I said, it's 
sort of inevitable. 

891
00:42:26,240 --> 00:42:28,400
Maybe from your existing 
engineers that you have in the 

892
00:42:28,400 --> 00:42:31,520
companies, Do you see someone 
that stood out simply because 

893
00:42:31,520 --> 00:42:34,520
you know they can combine all 
these possibilities and also 

894
00:42:34,520 --> 00:42:37,640
with a certain attitude, do you 
see some kind of persona of 

895
00:42:37,640 --> 00:42:40,000
engineers that stood out that 
you think you can share with us 

896
00:42:40,000 --> 00:42:41,560
here? 
Like, what makes a better 

897
00:42:41,560 --> 00:42:43,720
engineer now that AI 
technologies are there? 

898
00:42:44,720 --> 00:42:47,920
Yeah. 
I mean, I talk a lot about 

899
00:42:48,320 --> 00:42:51,920
career development and about the
qualities that I've observed 

900
00:42:51,960 --> 00:42:54,200
over the many years that I've 
been working in this industry 

901
00:42:54,520 --> 00:42:57,280
that lead people to become 
successful and sort of more, 

902
00:42:57,280 --> 00:43:01,000
quote, senior in some way. 
And one of the big ones is kind 

903
00:43:01,000 --> 00:43:02,960
of curiosity. 
There's this thing kind of 

904
00:43:02,960 --> 00:43:05,400
inherently excited about 
learning new things and trying 

905
00:43:05,400 --> 00:43:08,160
things out. 
And that's a quality that I 

906
00:43:08,160 --> 00:43:12,640
think really, really serves 
people well in this new world of

907
00:43:12,680 --> 00:43:14,880
AI, because a lot of it is kind 
of unknown. 

908
00:43:14,880 --> 00:43:17,680
It's like just trying to apply 
AI in ways that. 

909
00:43:17,680 --> 00:43:19,400
Have been done before. 
Like we're doing here at Faro. 

910
00:43:19,800 --> 00:43:24,480
And so I do think that that's an
example of a quality that is 

911
00:43:24,680 --> 00:43:27,920
really a strong one. 
And I think also people who can 

912
00:43:27,920 --> 00:43:31,120
span multiple domain by people 
who are able to think in terms 

913
00:43:31,120 --> 00:43:34,640
of product, like what makes a 
good product, what makes a well 

914
00:43:34,640 --> 00:43:39,400
designed product like usability 
wise, along with the ability to 

915
00:43:39,400 --> 00:43:43,160
sort of decompose that into 
commands that you can give to 

916
00:43:43,160 --> 00:43:44,840
the AI that it's going to 
understand. 

917
00:43:45,280 --> 00:43:47,600
So this is a combination of 
different skill sets. 

918
00:43:47,600 --> 00:43:50,160
It's not just like you do a 
computer science degree and 

919
00:43:50,160 --> 00:43:52,680
you're good. 
It's more like, hey, there's a 

920
00:43:52,680 --> 00:43:55,320
part of this which is customer 
facing, like knowing what 

921
00:43:55,320 --> 00:43:57,120
customers really would respond 
well to this. 

922
00:43:57,120 --> 00:43:59,640
Part of this, which is 
communication, being able to 

923
00:43:59,640 --> 00:44:01,920
kind of express those 
requirements well, like a 

924
00:44:01,920 --> 00:44:04,160
product manager does. 
And it's part of this which is 

925
00:44:04,160 --> 00:44:07,640
like UX designer and of course 
part of it, which is straight up

926
00:44:07,640 --> 00:44:09,920
programmer. 
So I think the people who can 

927
00:44:09,920 --> 00:44:12,960
think cross functionally also 
will do really well in this new 

928
00:44:12,960 --> 00:44:16,440
world because they now have the 
force multiplier, you know, in 

929
00:44:16,440 --> 00:44:18,640
the form of these automated 
coding assistants. 

930
00:44:18,640 --> 00:44:22,640
And so on to really be able to 
do the work of multiple people 

931
00:44:22,640 --> 00:44:24,400
potentially. 
Yeah. 

932
00:44:24,400 --> 00:44:27,760
So definitely, those skills are 
still kind of like the most 

933
00:44:27,760 --> 00:44:30,360
important things, right? 
Especially if you are engineers 

934
00:44:30,440 --> 00:44:33,000
listening to this and worrying 
about your jobs getting 

935
00:44:33,000 --> 00:44:35,880
disappeared simply because 
getting replaced by a IS. 

936
00:44:36,320 --> 00:44:39,680
So how about leaders themselves?
So I know some leaders maybe 

937
00:44:39,680 --> 00:44:42,240
have decades of experience. 
Maybe they are up and coming 

938
00:44:42,240 --> 00:44:44,200
leaders as well, like 
engineering managers and all 

939
00:44:44,200 --> 00:44:46,920
that. 
Do you see a certain skill set 

940
00:44:46,920 --> 00:44:49,960
or attitude that must change in 
this EI era as well? 

941
00:44:50,680 --> 00:44:54,560
Yeah, I do think that every time
there's a technology disruption,

942
00:44:54,960 --> 00:44:59,040
it can be a little bit scary 
simply because perhaps the 

943
00:44:59,040 --> 00:45:02,120
processes and tools and 
behaviours that have served you 

944
00:45:02,120 --> 00:45:04,960
really well in your career to 
date, it might be sort of under 

945
00:45:04,960 --> 00:45:07,000
threat or, you know, about to be
transformed. 

946
00:45:07,400 --> 00:45:10,840
And that can be exciting. 
And it can also be kind of scary

947
00:45:10,840 --> 00:45:12,680
and threatening like, Oh my God,
what do I do? 

948
00:45:13,000 --> 00:45:16,520
I can't depend on the same set 
of skills and habits and 

949
00:45:16,720 --> 00:45:19,600
behaviors that have got me to 
where I am in my career. 

950
00:45:20,120 --> 00:45:22,400
And I think that the people who 
can sort of take that 

951
00:45:22,400 --> 00:45:25,640
uncertainty on board and re step
into the unknown are the ones 

952
00:45:25,640 --> 00:45:27,440
who can thrive. 
And I think that applies at a 

953
00:45:27,440 --> 00:45:29,920
company level as well. 
Every single company out there 

954
00:45:29,920 --> 00:45:31,960
at this point is wondering like 
what do we do about AI? 

955
00:45:32,640 --> 00:45:35,440
And I think it's the ones that 
are bold and are willing to 

956
00:45:35,440 --> 00:45:38,440
disrupt themselves. 
Like I, I just spoke to the 

957
00:45:38,440 --> 00:45:40,280
company earlier on this week and
said we're essentially 

958
00:45:40,280 --> 00:45:43,320
disrupting ourselves. 
Like we started this company as 

959
00:45:43,320 --> 00:45:46,040
a traditional SaaS provider. 
Now we're becoming an AI company

960
00:45:46,040 --> 00:45:48,120
and that is a process of 
disruption. 

961
00:45:48,600 --> 00:45:52,840
And I would look at Apple in the
years of Steve Jobs, if you want

962
00:45:52,840 --> 00:45:55,360
to look at an example of a 
company that's has the courage 

963
00:45:55,600 --> 00:45:58,840
and the sort of the fortitude to
disrupt itself repeatedly like 

964
00:45:58,840 --> 00:46:02,120
Apple did that you remember, 
like the iPod that used to be 

965
00:46:02,120 --> 00:46:04,920
the best thing ever, like Apple 
disrupted their own product with

966
00:46:04,920 --> 00:46:07,280
the iPhone. 
And I think that that is the 

967
00:46:07,280 --> 00:46:11,160
kind of thinking that is needed 
here when this new technology 

968
00:46:11,160 --> 00:46:13,800
wave comes along at the company 
level as well as the management 

969
00:46:13,800 --> 00:46:16,920
individual leader level is 
giving your teams. 

970
00:46:17,120 --> 00:46:19,680
First of all, have possessing 
that courage to step into the 

971
00:46:19,680 --> 00:46:22,520
unknown yourself, but also 
inspiring your teams to do so 

972
00:46:22,720 --> 00:46:25,160
and saying hey, this is you 
know, if we don't do this, 

973
00:46:25,160 --> 00:46:27,440
someone else will and we will 
get disrupted. 

974
00:46:27,960 --> 00:46:30,960
And you can look at the history 
of this, like if you look at 

975
00:46:30,960 --> 00:46:33,280
things like the Innovator's 
Dilemma, you know, Clayton 

976
00:46:33,280 --> 00:46:35,880
Christensen's book that talks 
about this is like a natural 

977
00:46:35,880 --> 00:46:37,560
law, like companies get 
disrupted because not all of 

978
00:46:37,560 --> 00:46:39,560
them have the fortitude to 
actually jump on new 

979
00:46:39,560 --> 00:46:41,160
technologies and disrupt 
themselves. 

980
00:46:42,480 --> 00:46:44,360
Yeah. 
So I think thanks for pointing 

981
00:46:44,360 --> 00:46:46,520
that out, right? 
So definitely it's something 

982
00:46:46,520 --> 00:46:48,960
that for some of us leaders, 
right, have to think about 

983
00:46:48,960 --> 00:46:51,800
disrupting yourself, disrupting 
your team and disrupting your 

984
00:46:51,800 --> 00:46:54,200
company, right? 
So I think those things can be 

985
00:46:54,200 --> 00:46:57,960
healthy, especially if it can 
also revolutionize the way 

986
00:46:57,960 --> 00:47:00,160
things are done. 
So how about the juniors here, 

987
00:47:00,160 --> 00:47:02,280
juniors who probably are 
thinking whether software 

988
00:47:02,280 --> 00:47:05,040
development is going to be their
career or someone who is 

989
00:47:05,040 --> 00:47:08,360
studying software engineering. 
But I think that they now have 

990
00:47:08,360 --> 00:47:10,360
to switch. 
Do you still think there's a 

991
00:47:10,360 --> 00:47:12,760
room for them to actually enter 
the industry? 

992
00:47:12,920 --> 00:47:16,360
Because I heard so many times 
that people say simply because 

993
00:47:16,360 --> 00:47:19,800
you can be more productive now, 
maybe we need less junior 

994
00:47:19,800 --> 00:47:21,760
engineers. 
So what is your view here? 

995
00:47:21,760 --> 00:47:26,840
I think that there's never a 
shortage for people who are able

996
00:47:26,840 --> 00:47:30,600
to create technology, and AI 
makes that easier. 

997
00:47:31,040 --> 00:47:35,440
And so, yes, you could argue the
field of programming is becoming

998
00:47:35,440 --> 00:47:37,680
more commoditized because of all
this automation. 

999
00:47:38,520 --> 00:47:42,520
But like I said before, AI can't
necessarily take the place of 

1000
00:47:42,520 --> 00:47:45,600
having good product sense or 
having the combination of 

1001
00:47:45,880 --> 00:47:48,400
programming skills and design 
skills and so on. 

1002
00:47:49,080 --> 00:47:51,480
There's different ways of 
framing this, but I would say 

1003
00:47:52,160 --> 00:47:54,440
thinking of it as being a force 
multiplier, like you're able to 

1004
00:47:54,440 --> 00:47:57,400
do more, whether it's as an 
entrepreneur or whether it's as 

1005
00:47:57,760 --> 00:47:59,640
an engineer who's part of a 
larger organization. 

1006
00:48:00,120 --> 00:48:03,240
If you're able to wield these 
tools well, that'll serve you 

1007
00:48:03,240 --> 00:48:05,680
very well. 
And I think we're still also in 

1008
00:48:05,840 --> 00:48:07,880
the early stage of this. 
So if you are able to, for 

1009
00:48:07,880 --> 00:48:12,400
instance, start a site project, 
a personal project, and put that

1010
00:48:12,480 --> 00:48:15,800
in GitHub or put that on your 
resume and show that you have 

1011
00:48:15,800 --> 00:48:18,160
the ability to do this. 
Even if it's some personal 

1012
00:48:18,160 --> 00:48:21,160
project you just happen to be 
really excited about, definitely

1013
00:48:21,160 --> 00:48:23,600
do that. 
Because that shows that you can 

1014
00:48:23,600 --> 00:48:26,040
do it and that shows that you 
can adapt and that you have some

1015
00:48:26,040 --> 00:48:30,680
level of mastery or facility in 
this area and that will serve 

1016
00:48:30,680 --> 00:48:33,240
you well as you look for jobs. 
Because the employers that we're

1017
00:48:33,240 --> 00:48:36,480
looking for people who can do 
this now and they're still kind 

1018
00:48:36,480 --> 00:48:39,040
of hard to come by. 
Maybe not for too many more 

1019
00:48:39,320 --> 00:48:42,400
months or years, but there's an 
opportunity to jump in there if 

1020
00:48:42,400 --> 00:48:45,400
you really are proactive and 
potentially stand out from. 

1021
00:48:45,400 --> 00:48:46,520
Other candidates because of 
that. 

1022
00:48:47,760 --> 00:48:49,840
Yeah. 
So I think definitely don't get 

1023
00:48:49,840 --> 00:48:51,960
this heartened especially if 
you're really passionate about 

1024
00:48:51,960 --> 00:48:54,800
software engineering, right, 
creating application products 

1025
00:48:54,800 --> 00:48:57,280
and even like enterprise 
software still kind of like the 

1026
00:48:57,280 --> 00:48:59,480
go to things that you are 
passionate about. 

1027
00:48:59,680 --> 00:49:02,000
So I think that don't get this 
heartened and maybe a try out 

1028
00:49:02,000 --> 00:49:03,640
stuff just like Patrick 
mentioned. 

1029
00:49:04,000 --> 00:49:07,960
So we have talked a lot about 
you know, AI in clinical trials,

1030
00:49:08,080 --> 00:49:10,960
AI in general and also software 
engineering and engineering 

1031
00:49:10,960 --> 00:49:12,880
teams. 
Is there anything else that you 

1032
00:49:12,880 --> 00:49:15,840
think you want to share with us 
today that we haven't talked 

1033
00:49:15,840 --> 00:49:17,760
about? 
Maybe just coming back to the 

1034
00:49:17,760 --> 00:49:22,840
theme of career development, 
like some of the most successful

1035
00:49:23,320 --> 00:49:26,080
and interesting careers I've 
seen of all the people I've 

1036
00:49:26,080 --> 00:49:29,000
worked with have been people who
really focus on just trying 

1037
00:49:29,000 --> 00:49:30,160
things out. 
There. 

1038
00:49:30,160 --> 00:49:32,480
Was this one maybe an 
inspirationalist degree? 

1039
00:49:32,760 --> 00:49:35,240
Like there was this one really 
junior product manager I worked 

1040
00:49:35,240 --> 00:49:40,400
with when I first joined Google 
and I encouraged them to sort of

1041
00:49:40,400 --> 00:49:43,200
become a user of our 
application, which at that time 

1042
00:49:43,200 --> 00:49:46,000
was this kind of e-commerce 
product. 

1043
00:49:46,240 --> 00:49:48,720
And so I said, hey, you should 
probably sign up as a merchant, 

1044
00:49:48,720 --> 00:49:51,240
start your own little sort of 
fake business and kind of try 

1045
00:49:51,240 --> 00:49:53,760
out the product. 
And he ended up really getting 

1046
00:49:53,760 --> 00:49:55,920
into e-commerce. 
Like he built this company that 

1047
00:49:55,920 --> 00:49:59,440
ended up becoming successful and
he ended up sort of becoming AVP

1048
00:49:59,440 --> 00:50:02,720
at Shopify. 
And I just kind of, I was giving

1049
00:50:02,720 --> 00:50:05,400
my talk earlier on this year at 
the company on career. 

1050
00:50:05,400 --> 00:50:08,200
Development and I actually spoke
to him and just said, hey, just 

1051
00:50:08,200 --> 00:50:10,400
how would you? 
Sum up like your success because

1052
00:50:10,400 --> 00:50:13,040
it's like such an incredible. 
Career path that he followed. 

1053
00:50:13,560 --> 00:50:15,640
As an entrepreneur and now 
senior executive and. 

1054
00:50:15,680 --> 00:50:18,000
Like all these things. 
And he just said, you just got 

1055
00:50:18,000 --> 00:50:20,720
to try things out. 
And he reflected back to me, 

1056
00:50:20,720 --> 00:50:23,840
like AI just enables so many 
more people to do this now. 

1057
00:50:24,280 --> 00:50:26,640
Like to do the kind of things 
that he did that at the time 

1058
00:50:26,640 --> 00:50:29,560
required software engineering 
expertise, machine learning 

1059
00:50:29,560 --> 00:50:32,600
expertise. 
Like now you can potentially 

1060
00:50:32,600 --> 00:50:35,000
vibe code some of the stuff that
he did really easily. 

1061
00:50:35,360 --> 00:50:38,200
And so the opportunity for 
people who have ideas that they 

1062
00:50:38,200 --> 00:50:42,560
observe problems in the world, 
the gap between observing that 

1063
00:50:42,560 --> 00:50:46,880
problem and trying to solve it 
is now much, much smaller than 

1064
00:50:46,880 --> 00:50:48,960
it was. 
And so whether you're trying to 

1065
00:50:48,960 --> 00:50:51,040
impress some big company that 
you want to get a job at or 

1066
00:50:51,040 --> 00:50:52,760
whether you actually want to 
start a new company. 

1067
00:50:53,160 --> 00:50:54,480
It's just much easier to do 
that. 

1068
00:50:54,760 --> 00:50:56,720
So I would. 
Sort of, you know, learn from 

1069
00:50:56,720 --> 00:51:00,000
his experience and maybe be 
inspired by his story because, 

1070
00:51:00,520 --> 00:51:04,120
you know, he was really, really 
understoring the fact that it's 

1071
00:51:04,120 --> 00:51:06,720
just much easier to try things 
out these days. 

1072
00:51:06,720 --> 00:51:09,320
And trying things out is often 
what leads to great inventions 

1073
00:51:09,320 --> 00:51:12,120
and innovations in the world. 
Thanks for sharing such 

1074
00:51:12,120 --> 00:51:14,640
inspirational story. 
I think definitely worth to 

1075
00:51:14,640 --> 00:51:17,200
think about, right? 
So especially you having cross 

1076
00:51:17,200 --> 00:51:19,480
functional skills back when you 
mentioned about cross functional

1077
00:51:19,480 --> 00:51:21,040
thing, right? 
If you have cross functional 

1078
00:51:21,040 --> 00:51:23,360
skills, definitely the 
opportunities and the 

1079
00:51:23,360 --> 00:51:26,160
possibilities are there for us 
to give it a try, right? 

1080
00:51:26,520 --> 00:51:29,560
And vibe coding, yeah, it could 
be one way to actually build 

1081
00:51:29,560 --> 00:51:32,480
POCS and kinda like test the 
market early before you actually

1082
00:51:32,480 --> 00:51:35,160
build the actual product. 
So Patrick, thank you so much 

1083
00:51:35,160 --> 00:51:37,600
for sharing today. 
So I learnt a lot, especially 

1084
00:51:37,600 --> 00:51:39,840
from those inspirational stories
that you mentioned. 

1085
00:51:40,200 --> 00:51:43,160
But before I let you go, I have 
one last question that I always 

1086
00:51:43,160 --> 00:51:45,520
ask my guests. 
I call this the three technical 

1087
00:51:45,520 --> 00:51:47,880
leadership wisdom. 
You can think of it just like an

1088
00:51:47,880 --> 00:51:49,520
advice that you want to give to 
the listeners. 

1089
00:51:49,520 --> 00:51:51,920
What are the top three things 
that you want to share today? 

1090
00:51:52,640 --> 00:51:54,800
Definitely, I'll return to the 
curiosity. 

1091
00:51:54,880 --> 00:52:00,000
Like that's super important. 
I would say definitely following

1092
00:52:00,000 --> 00:52:03,400
your excitement and all things 
like just don't settle. 

1093
00:52:03,400 --> 00:52:06,200
For doing work that you don't 
find and personally inspiring. 

1094
00:52:06,720 --> 00:52:08,600
That you don't feel like, oh, 
I'm excited to get to work in 

1095
00:52:08,600 --> 00:52:10,320
the morning. 
Like if you don't feel that way,

1096
00:52:10,320 --> 00:52:12,880
then think of other things that 
you might get more excited 

1097
00:52:12,880 --> 00:52:15,360
about. 
And it sort of sounds obvious, 

1098
00:52:15,360 --> 00:52:19,320
but I think that people get 
conditioned after a while to not

1099
00:52:19,320 --> 00:52:22,120
doing that and just settling. 
And I think that it's important 

1100
00:52:22,120 --> 00:52:25,040
to really be excited about your 
work for a number of different 

1101
00:52:25,040 --> 00:52:27,920
reasons. 
And I think the third thing 

1102
00:52:27,920 --> 00:52:32,480
would be definitely, I always 
advise people to find a mentor. 

1103
00:52:33,040 --> 00:52:36,160
And that also sounds kind of 
obvious, but I think the 

1104
00:52:36,160 --> 00:52:38,240
majority of people don't 
actually actively seek out a 

1105
00:52:38,240 --> 00:52:40,520
mentor. 
And it can be super, super 

1106
00:52:40,520 --> 00:52:43,080
rewarding. 
Like I keep coming back to some 

1107
00:52:43,080 --> 00:52:45,560
of the people in my own. 
Career who have really helped 

1108
00:52:45,560 --> 00:52:47,480
me, even if it's just a 
sentence. 

1109
00:52:47,480 --> 00:52:51,560
Or a catch phrase or a certain 
just way of doing one thing. 

1110
00:52:51,800 --> 00:52:55,640
It can change your life over 
time really by just helping to 

1111
00:52:55,640 --> 00:53:00,080
reframe problems or deal with, 
you know, communication issues 

1112
00:53:00,080 --> 00:53:02,760
or whatever the case may be over
time in your career. 

1113
00:53:02,760 --> 00:53:04,360
That can have a really 
compounding effect. 

1114
00:53:04,760 --> 00:53:08,880
So seek out at least one mentor,
ideally multiple over the course

1115
00:53:08,880 --> 00:53:09,880
of your career. 
And it's really. 

1116
00:53:09,880 --> 00:53:12,200
Going to help you. 
Yeah, thanks for pointing that 

1117
00:53:12,200 --> 00:53:13,840
out. 
So you mentioned like even a 

1118
00:53:13,840 --> 00:53:16,600
simple sentence phrase and all 
that could actually change 

1119
00:53:16,600 --> 00:53:18,920
someone's lives, right, And can 
change your life as well. 

1120
00:53:19,200 --> 00:53:22,000
So I think for people who have 
been around in the industry as 

1121
00:53:22,000 --> 00:53:23,400
well. 
So be a mentor, I think I would 

1122
00:53:23,400 --> 00:53:26,200
say as well, because you never 
know how much impact that you 

1123
00:53:26,200 --> 00:53:29,480
can make to someone's lives. 
So, Patrick, if people love this

1124
00:53:29,480 --> 00:53:32,520
conversation, they wanna reach 
out to you or maybe learn more 

1125
00:53:32,520 --> 00:53:33,840
from you. 
Is there a place where they can 

1126
00:53:33,840 --> 00:53:36,360
find you online? 
Yeah, The best way is LinkedIn. 

1127
00:53:36,480 --> 00:53:38,360
You can find me on LinkedIn 
pretty easily. 

1128
00:53:38,960 --> 00:53:39,840
Right. 
OK. 

1129
00:53:39,840 --> 00:53:41,720
So thank you so much for sharing
today, Patrick. 

1130
00:53:41,720 --> 00:53:44,160
I really learned a lot. 
And again, thank you so much. 

1131
00:53:44,160 --> 00:53:46,040
It was a real pleasure to be 
here with Henry. 

1132
00:53:46,040 --> 00:53:46,400
Thank you.
