1
00:00:04,800 --> 00:00:07,600
Welcome to the new manager 
podcast. 

2
00:00:07,700 --> 00:00:16,600
I'm your host, Kim nickel. 
Hello and welcome. 

3
00:00:16,900 --> 00:00:19,600
I'm glad you're here. 
I hope you're doing well. 

4
00:00:20,000 --> 00:00:23,500
And today, we are just going to 
Dive Right In. 

5
00:00:23,800 --> 00:00:29,100
I want to talk with you about 
the skill of strategic thinking.

6
00:00:29,500 --> 00:00:35,100
It's one of the top skills that 
come to light that people need 

7
00:00:35,100 --> 00:00:37,900
as they move into people manager
roles. 

8
00:00:38,400 --> 00:00:40,600
And the first thing I want to 
tell you about. 

9
00:00:40,600 --> 00:00:44,100
This is what That tricky is that
you think it's something you 

10
00:00:44,100 --> 00:00:47,600
don't know how to do, or there's
this realization of, oh, 

11
00:00:47,600 --> 00:00:50,800
strategic thinking. 
That means thinking differently 

12
00:00:51,100 --> 00:00:55,500
than how I am now and that's 
true, but it's helpful to 

13
00:00:55,500 --> 00:01:00,500
remember that right now. 
You do think strategically, but 

14
00:01:00,500 --> 00:01:03,700
you just call it thinking, are 
you just call it? 

15
00:01:03,700 --> 00:01:06,700
Well, obviously, this is how 
things work. 

16
00:01:07,100 --> 00:01:10,000
Because, remember, when we're 
thinking about, what does it 

17
00:01:10,000 --> 00:01:12,900
mean to think strategically? 
We were thinking in terms of 

18
00:01:12,900 --> 00:01:16,600
relationships between people 
resources. 

19
00:01:16,800 --> 00:01:20,600
You know, how thing, how one 
thing influences our effects 

20
00:01:20,600 --> 00:01:23,200
another. 
And so when you move into a 

21
00:01:23,208 --> 00:01:26,700
manager role, you already have 
had years of strategic thinking 

22
00:01:26,700 --> 00:01:32,200
in your own life and in your own
career, you've had thoughts that

23
00:01:32,600 --> 00:01:39,700
informed the decisions you made 
that shaped the choices that you

24
00:01:39,700 --> 00:01:44,100
saw a available to you. 
There are so many subtle ways 

25
00:01:44,200 --> 00:01:47,900
that just didn't stand out in 
your mind as an intentional, 

26
00:01:47,900 --> 00:01:51,500
strategic choice or it might 
have bright. 

27
00:01:51,500 --> 00:01:55,500
Like sometimes if you if you 
intentionally change Industries 

28
00:01:55,500 --> 00:02:00,200
or you realize you're an 
underrepresented person in your 

29
00:02:00,200 --> 00:02:05,400
industry or in your company that
sense of distance will create an

30
00:02:05,400 --> 00:02:06,400
awareness of. 
Okay. 

31
00:02:06,400 --> 00:02:09,400
Like, how am I going to do this?
And the way that you answer that

32
00:02:09,400 --> 00:02:13,000
question, how am I going to do? 
This that is your strategy. 

33
00:02:13,000 --> 00:02:18,700
That is your strategic thinking 
so you already have it and part 

34
00:02:18,700 --> 00:02:21,800
of the work I do with my clients
is helping them to understand. 

35
00:02:21,800 --> 00:02:25,100
How are they currently thinking 
strategically? 

36
00:02:25,100 --> 00:02:27,300
What's your current operating 
strategy? 

37
00:02:27,300 --> 00:02:31,000
Because once you have clarity 
about that, it makes it a lot 

38
00:02:31,000 --> 00:02:37,000
easier to begin to expand the 
way that you think 

39
00:02:37,000 --> 00:02:43,200
strategically, so that you can 
then grow and That internal 

40
00:02:43,600 --> 00:02:48,000
strategic operating system. 
So, for example, a lot of folks 

41
00:02:48,000 --> 00:02:52,500
that I work with have the 
Strategic thinking of, in order 

42
00:02:52,500 --> 00:02:56,800
to be successful. 
You work hard seems obvious, 

43
00:02:56,800 --> 00:02:58,400
right? 
Like that's my strategy. 

44
00:02:58,400 --> 00:03:02,500
I'll simply work really hard. 
I'll keep my head down. 

45
00:03:03,300 --> 00:03:05,700
Don't want to draw too much 
attention to myself. 

46
00:03:05,700 --> 00:03:09,100
I'll just work hard. 
Keep my head down, you know, 

47
00:03:09,100 --> 00:03:14,300
don't want to B2 
self-aggrandizing, I want to be 

48
00:03:14,300 --> 00:03:16,000
humble. 
So just work hard. 

49
00:03:16,000 --> 00:03:20,000
Keep my head down. 
Another big one is learning by 

50
00:03:20,000 --> 00:03:24,200
observation. 
I'll just learn what's expected 

51
00:03:24,200 --> 00:03:28,900
by observing the people around 
me and I'll understand without 

52
00:03:28,900 --> 00:03:33,600
having to ask a direct question.
And without anybody teaching me 

53
00:03:33,600 --> 00:03:36,700
exactly what's expected. 
And this comes up a lot, 

54
00:03:37,200 --> 00:03:41,200
especially if you identify as an
underdog or an underrepresented,

55
00:03:41,300 --> 00:03:45,100
Person, the sense of kind of 
reading the room to understand. 

56
00:03:45,100 --> 00:03:48,300
How do I need to be in order to 
succeed here? 

57
00:03:48,300 --> 00:03:52,400
I'll just learn by observation. 
I don't want to ask for direct 

58
00:03:52,400 --> 00:03:55,300
help because I'm worried about 
what people will think. 

59
00:03:55,300 --> 00:04:00,000
If I do, I just need to sort 
this out another element of 

60
00:04:00,000 --> 00:04:02,500
strategic thinking. 
I'll be I'll just be 

61
00:04:02,500 --> 00:04:05,600
resourceful. 
You know, like, I'll just figure

62
00:04:05,600 --> 00:04:08,800
this out on my own. 
I'll have to be resourceful. 

63
00:04:08,800 --> 00:04:11,800
I don't have a lot of resources.
So I'll have to be Forceful on 

64
00:04:11,800 --> 00:04:15,600
my own, don't ask for help. 
We talked about that just a 

65
00:04:15,608 --> 00:04:19,300
moment ago. 
A sense of walking on eggshells,

66
00:04:19,300 --> 00:04:22,800
this sense of needing to be very
careful, that things are a 

67
00:04:22,800 --> 00:04:28,600
little bit precarious and if you
miss step or if you're careless 

68
00:04:28,600 --> 00:04:31,400
somehow something very bad will 
happen. 

69
00:04:31,400 --> 00:04:36,700
That can't be repaired and just 
an overall sense of high-stakes.

70
00:04:37,100 --> 00:04:41,500
So if you're if you're thinking 
is that there's always Is a 

71
00:04:41,500 --> 00:04:44,000
sense of things being high 
stakes than that. 

72
00:04:44,000 --> 00:04:47,600
Also creates a, you know, a 
feeling of pressure creates a 

73
00:04:47,600 --> 00:04:49,500
sense of, I need to do things. 
Exactly? 

74
00:04:49,500 --> 00:04:51,600
Right? 
I have to figure this out on my 

75
00:04:51,600 --> 00:04:57,200
own and what's really 
interesting is that this set of 

76
00:04:57,200 --> 00:05:00,100
strategic thinking thoughts. 
Right? 

77
00:05:00,100 --> 00:05:05,600
Like if that is what has been 
driving you through your 

78
00:05:05,600 --> 00:05:09,300
education through your Adult 
Career life. 

79
00:05:10,200 --> 00:05:15,600
They can be very useful. 
They can be very effective in 

80
00:05:15,600 --> 00:05:19,900
getting you to the stage of 
advancement and success and 

81
00:05:19,900 --> 00:05:23,500
achievement. 
There's nothing in correct or 

82
00:05:23,500 --> 00:05:28,000
wrong about that often. 
The reason why we have our 

83
00:05:28,000 --> 00:05:31,500
current strategic thinking is 
because it has worked. 

84
00:05:31,800 --> 00:05:33,900
It's been very effective in the 
past. 

85
00:05:33,900 --> 00:05:37,100
And so, then we do it again and 
again, and again and then it 

86
00:05:37,100 --> 00:05:42,600
starts to feel risky or Hard to 
begin to challenge that. 

87
00:05:42,900 --> 00:05:47,400
That when you are moving into a 
manager role, it becomes very 

88
00:05:47,400 --> 00:05:52,200
important to question. 
How are you currently thinking 

89
00:05:52,200 --> 00:05:54,900
about things? 
Like, what is your current 

90
00:05:54,900 --> 00:06:01,200
strategic perspective? 
And will it serve the situation 

91
00:06:01,200 --> 00:06:07,200
you're in now? 
Or is it time to shift or update

92
00:06:07,500 --> 00:06:10,600
that strategic thinking? 
So that You can be more 

93
00:06:10,600 --> 00:06:15,600
effective. 
You may have outgrown a level or

94
00:06:15,600 --> 00:06:19,100
outgrown, a particular strategic
thought that you have and it 

95
00:06:19,100 --> 00:06:20,500
might be time for something 
else. 

96
00:06:21,900 --> 00:06:25,700
One of the things that I've seen
can get really problematic is 

97
00:06:25,700 --> 00:06:30,800
when you're a person who is very
good at learning by observation.

98
00:06:31,900 --> 00:06:35,000
What tends to happen is that 
then when you are managing other

99
00:06:35,000 --> 00:06:39,400
people, you will expect that. 
They will do that too. 

100
00:06:39,800 --> 00:06:42,600
Because for you, it's just 
obvious. 

101
00:06:42,900 --> 00:06:45,600
Obviously you simply learn by 
observation. 

102
00:06:45,800 --> 00:06:50,000
You read the room, you notice 
what's expected and then you 

103
00:06:50,000 --> 00:06:53,600
course correct yourself. 
And you will be confused about 

104
00:06:53,600 --> 00:06:56,100
why the people you manage are 
not like that. 

105
00:06:56,800 --> 00:07:00,600
This is also where the 
self-awareness of the more you 

106
00:07:00,600 --> 00:07:03,400
understand about. 
Yourself, the more you realize 

107
00:07:03,400 --> 00:07:08,400
other people are not you, and 
so, they might have different 

108
00:07:08,400 --> 00:07:12,200
internal operating manuals. 
They have different ways of 

109
00:07:12,200 --> 00:07:15,600
thinking, strategically, of ways
that have worked for them. 

110
00:07:16,200 --> 00:07:20,600
And so, part of the growth 
stage, then, as you're in this 

111
00:07:20,600 --> 00:07:23,800
leadership, role of managing 
people is learning, how to 

112
00:07:23,800 --> 00:07:27,700
stretch beyond what is familiar 
and what has worked for you and 

113
00:07:27,700 --> 00:07:31,200
to begin to expand your skill 
set. 

114
00:07:32,100 --> 00:07:36,100
So instead of just keeping your 
head down, staying quiet 

115
00:07:36,100 --> 00:07:39,200
learning by observation. 
Just working hard, not asking 

116
00:07:39,200 --> 00:07:43,100
for help. 
Now, you may be required to do 

117
00:07:43,100 --> 00:07:47,400
the opposite of that. 
So instead of doing all the hard

118
00:07:47,400 --> 00:07:50,300
work, now, it's about delegating
or now. 

119
00:07:50,300 --> 00:07:53,200
It's about facilitating. 
How can I make things easier, 

120
00:07:53,800 --> 00:07:55,300
instead of keeping your head 
down? 

121
00:07:55,400 --> 00:07:57,000
Now? 
It's about advocacy. 

122
00:07:57,300 --> 00:08:01,300
It's about asking for resources.
It's about promoting people. 

123
00:08:01,600 --> 00:08:04,200
Our team, it's about promoting 
yourself and advocating for 

124
00:08:04,200 --> 00:08:07,600
yourself. 
It's not just learning by 

125
00:08:07,600 --> 00:08:11,400
observation. 
It's also helping to convey 

126
00:08:11,400 --> 00:08:17,600
information, clearly and timely 
and in a way that is direct. 

127
00:08:17,600 --> 00:08:21,500
So it's easier for people to 
understand what your 

128
00:08:21,500 --> 00:08:25,400
expectations are or what their 
requirements are having 

129
00:08:25,400 --> 00:08:29,700
different kinds of conversations
and maybe instead of expecting 

130
00:08:29,700 --> 00:08:33,100
other people to be as Forceful 
as you are. 

131
00:08:33,299 --> 00:08:37,100
It's about having more direct 
conversations about what is 

132
00:08:37,100 --> 00:08:39,200
needed. 
What is available? 

133
00:08:39,900 --> 00:08:43,400
What do you do? 
If there is a gap, right? 

134
00:08:43,400 --> 00:08:46,100
So it, we start to think of 
things really differently and 

135
00:08:46,100 --> 00:08:51,200
what's nice is that, you know, 
if you've lived so much of your 

136
00:08:51,200 --> 00:08:53,900
life with this feeling of 
walking on eggshells, like, I 

137
00:08:53,908 --> 00:08:56,000
have to get everything just 
right. 

138
00:08:56,300 --> 00:08:59,900
Otherwise, it falls apart or 
something will break and I won't

139
00:08:59,900 --> 00:09:04,800
be able to repair it. 
When you start to learn these 

140
00:09:04,800 --> 00:09:10,400
alternative ways of thinking 
about how you work with others 

141
00:09:10,400 --> 00:09:13,200
and think like thinking 
strategically in a more, 

142
00:09:13,200 --> 00:09:18,500
expansive way. 
It creates a greater sense of 

143
00:09:18,508 --> 00:09:21,700
safety, a greater sense of 
resilience. 

144
00:09:21,700 --> 00:09:27,400
It allows you to kind of set 
down the burden of I have to do 

145
00:09:27,400 --> 00:09:31,200
everything exactly right. 
And it starts introducing a bit 

146
00:09:31,200 --> 00:09:33,400
more. 
It's a bit more compassion, a 

147
00:09:33,400 --> 00:09:38,900
bit more ability to adapt in the
moment with the different people

148
00:09:38,900 --> 00:09:42,700
that you're working with. 
So it benefits you on a personal

149
00:09:42,700 --> 00:09:46,300
level because it can create a 
lot of anxiety, right. 

150
00:09:46,300 --> 00:09:48,900
When you have this thought of 
like, I have to do a right and 

151
00:09:48,900 --> 00:09:53,600
there's no room for error 
creates a lot of pressure, a lot

152
00:09:53,600 --> 00:09:56,500
of anxiety. 
And when you are managing 

153
00:09:56,500 --> 00:10:01,000
people, all of a sudden, you 
know, it's a different job. 

154
00:10:01,000 --> 00:10:04,900
It's a It Dynamic. 
And I found it can create a lot 

155
00:10:04,900 --> 00:10:09,800
of anxiety and a lot of stress 
because also as a human were 

156
00:10:09,800 --> 00:10:13,700
really concerned with connection
and belonging we want to feel 

157
00:10:13,700 --> 00:10:16,600
connected with people. 
We want to feel a sense of 

158
00:10:16,600 --> 00:10:20,500
belonging. 
It makes experiences easier. 

159
00:10:20,500 --> 00:10:25,000
It makes experiences more 
satisfying, it just feels good. 

160
00:10:25,000 --> 00:10:28,000
Right? 
And so there's always a part of 

161
00:10:28,000 --> 00:10:31,400
you that is going to be tracking
for potential. 

162
00:10:31,600 --> 00:10:35,100
Harmony and wanting to avoid 
that. 

163
00:10:35,400 --> 00:10:39,500
And that is always going to be 
doing a little internal 

164
00:10:39,500 --> 00:10:44,300
calculation of how much energy 
will it take to manage other 

165
00:10:44,300 --> 00:10:47,800
people's emotions. 
And that's where if you're 

166
00:10:47,800 --> 00:10:52,000
thinking, how do I say this in a
way that doesn't create a 

167
00:10:52,000 --> 00:10:56,200
meltdown in the other person? 
Or how do I say this in a way 

168
00:10:56,700 --> 00:11:01,100
that they won't lash out at me 
or they won't shut down, or they

169
00:11:01,100 --> 00:11:03,300
won't. 
Cry or they won't be angry or 

170
00:11:03,300 --> 00:11:06,600
they won't think. 
You know this about me like when

171
00:11:06,600 --> 00:11:11,600
you are playing in your mind 
over and over and over again, 

172
00:11:11,600 --> 00:11:15,800
how do I say this in order to 
create the result that I want? 

173
00:11:16,300 --> 00:11:20,300
A part of that calculation is 
the awareness that, like, how 

174
00:11:20,300 --> 00:11:23,100
will you need to like, how much 
energy will it take for you to 

175
00:11:23,100 --> 00:11:26,500
manage this other person's 
emotional life. 

176
00:11:27,300 --> 00:11:30,900
And this is, I think so 
fascinating, because it often 

177
00:11:30,900 --> 00:11:34,100
happens on a Very subtle level, 
like, it's happening, 

178
00:11:34,100 --> 00:11:38,300
subconsciously, all the time. 
And this is where I see a lot of

179
00:11:38,300 --> 00:11:41,700
folks. 
Struggle to have those direct 

180
00:11:41,700 --> 00:11:45,200
conversations because 
internally, there's an alarm 

181
00:11:45,200 --> 00:11:47,600
going off. 
That says, it's not worth it. 

182
00:11:47,600 --> 00:11:50,600
It's not worth the effort. 
It will only create more work 

183
00:11:50,600 --> 00:11:52,500
for you. 
What if it breaks the 

184
00:11:52,500 --> 00:11:54,500
relationship? 
And you can't repair it. 

185
00:11:55,000 --> 00:12:00,200
Like, there's a lot of fear and 
anxiety and stress that gets 

186
00:12:00,200 --> 00:12:04,500
bound up. 
When we're not aware of how 

187
00:12:04,500 --> 00:12:07,800
we're thinking about our work 
relationships and our 

188
00:12:07,800 --> 00:12:10,100
relationships with the folks 
that we managed. 

189
00:12:10,500 --> 00:12:14,600
So, you know, strategic thinking
is something that you already 

190
00:12:14,600 --> 00:12:17,900
have. 
It's something that you need to 

191
00:12:18,000 --> 00:12:24,800
develop and hone as you continue
in your career and the first 

192
00:12:24,800 --> 00:12:28,500
step is understanding. 
What is your current thinking? 

193
00:12:29,100 --> 00:12:34,600
What is your current strategic? 
Thinking what has helped you to 

194
00:12:34,600 --> 00:12:36,700
get to this point? 
What has helped you be 

195
00:12:36,700 --> 00:12:40,200
successful here? 
And when you can begin to 

196
00:12:40,200 --> 00:12:46,700
understand and see that clearly,
then you have the ability to ask

197
00:12:47,000 --> 00:12:49,800
is this still helpful for the 
situation? 

198
00:12:49,800 --> 00:12:52,800
I am in now. 
Is there another way to look at 

199
00:12:52,800 --> 00:12:57,600
this? 
How else can I think about this?

200
00:12:58,400 --> 00:13:02,300
What's the big picture that I'm 
missing here? 

201
00:13:02,900 --> 00:13:06,300
Right. 
So when you start to think in 

202
00:13:06,300 --> 00:13:09,400
those marks pants of ways 
because you have that clarity 

203
00:13:09,400 --> 00:13:13,200
about how you currently think, 
you start to see what I what I 

204
00:13:13,200 --> 00:13:16,400
call like door number three. 
So instead of, you know, it's 

205
00:13:16,400 --> 00:13:20,300
this way or it's that way, you 
start to find all of these 

206
00:13:20,300 --> 00:13:22,700
options, you start to find door 
number three. 

207
00:13:22,700 --> 00:13:26,100
The thing that you didn't even 
think, About was available or 

208
00:13:26,100 --> 00:13:30,000
possible or could work. 
And it all begins with first 

209
00:13:30,000 --> 00:13:36,800
slowing down, getting curious, 
taking a look at, how are you 

210
00:13:36,800 --> 00:13:41,500
currently thinking about things 
and then beginning to ask some 

211
00:13:41,500 --> 00:13:44,800
questions and what's neat? 
Is that as you learn how to do 

212
00:13:44,800 --> 00:13:46,600
this? 
Like this becomes a skill that 

213
00:13:46,600 --> 00:13:49,300
you'll use for the rest of your 
life and for the rest of your 

214
00:13:49,300 --> 00:13:53,900
career, so it creates this 
really robust and resilient. 

215
00:13:54,100 --> 00:13:58,200
Aunt, skillset around. 
How you think, how you make 

216
00:13:58,200 --> 00:14:02,500
decisions, how you feel? 
Like, even your sense of like, 

217
00:14:02,500 --> 00:14:07,400
letting go of the sense of dread
about what may or may not happen

218
00:14:07,400 --> 00:14:10,800
in a conversation that you need 
to have or with a decision that 

219
00:14:10,800 --> 00:14:15,900
you need to make, it really 
makes a huge difference and it's

220
00:14:15,900 --> 00:14:18,400
one of those things where it 
really is work. 

221
00:14:18,400 --> 00:14:23,000
You have to do for yourself and 
within yourself, it's it can be 

222
00:14:23,000 --> 00:14:27,800
really tricky. 
To you know, like get the 

223
00:14:27,800 --> 00:14:30,500
information just passively 
consuming. 

224
00:14:30,900 --> 00:14:34,300
So I say that while 
acknowledging and celebrating 

225
00:14:34,300 --> 00:14:38,900
that you are here listening to 
this what this podcast but do 

226
00:14:38,900 --> 00:14:43,600
take time to notice for 
yourself, how you're currently 

227
00:14:43,600 --> 00:14:45,200
thinking. 
What is the strategy? 

228
00:14:45,200 --> 00:14:48,800
That's got you here. 
And then where are you now? 

229
00:14:48,800 --> 00:14:52,400
Where are you going? 
What is this strategic thinking 

230
00:14:52,400 --> 00:14:56,900
that you will need. 
For that because it might need 

231
00:14:56,900 --> 00:15:00,500
to change and just be prepared 
that you might not want to 

232
00:15:00,500 --> 00:15:05,000
change because might not feel 
safe, right? 

233
00:15:05,100 --> 00:15:06,900
And that's normal. 
It's a human thing. 

234
00:15:06,900 --> 00:15:09,100
That's why I'm telling you about
it because if you understand and

235
00:15:09,100 --> 00:15:13,500
know it, then it won't trip you 
up in the same way. 

236
00:15:13,500 --> 00:15:15,100
It's a lot easier to move 
forward. 

237
00:15:15,700 --> 00:15:17,200
So, that's what I have for you 
today. 

238
00:15:17,500 --> 00:15:21,700
I hope you enjoy the rest of 
this week, and I will talk to 

239
00:15:21,700 --> 00:15:28,800
you next time. 
Hey, before you go. 

240
00:15:28,900 --> 00:15:31,900
If you like this podcast, please
leave a review. 

241
00:15:32,400 --> 00:15:35,800
Tell me why you listen, and what
has helped you. 

242
00:15:36,200 --> 00:15:38,400
Thanks so much. 
I'll see you next time.

