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Welcome to the new manager 
podcast. 

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I'm your host, Kim nickel. 
Hello and welcome. 

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I'm glad that you're here. 
And I hope you're having a great

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day. 
I have been releasing new 

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episodes on Mondays for a couple
of months now and I'm feeling 

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quite proud for creating more 
consistency and how I produce 

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and release episodes. 
If you've been following me for 

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a while, you know, I did not 
used to always be this way used 

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to be a little bit more. 
Haphazard never really knew what

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a new episode was coming. 
But since October November or 

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so, of last year, I'm proud to 
say that I have become much more

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consistent. 
And if you are looking to create

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consistency in your life with 
anything, I will tell you the 

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one thing that helped me to do 
it so that you can take it and 

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apply it in your own life. 
And it's when you're feeling, 

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Resistance, look for the love 
and this is because your brain 

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is very intelligent. 
And of course, you know all the 

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reasons why you need to do 
things. 

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But anytime you're in resistance
or avoiding or procrastinating, 

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it's because there's some little
nugget of love that you are not 

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paying attention to. 
And when you connect with that 

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and for you, it might be a sense
of deep purpose or it might be 

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the compelling reason. 
Why? 

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There's always going to be a 
nugget of love in there. 

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And when you connect with it, it
makes it a lot easier to let go 

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of your judgment to drop your 
resistance and to move forward 

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towards the thing that you want 
to do. 

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So in my life, in this podcast, 
it was about becoming more 

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consistent with my episodes and 
deciding that what I really love

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is, I love knowing that on 
Mondays, you get a new little It

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of inspiration. 
In sight, maybe an idea that 

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will help make your week better.
So that's what I wanted to start

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with today. 
Now, the core topic I wanted to 

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share with you is this idea of 
facilitator mindset, the job of 

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a facilitator is to make things 
easier and when you think of 

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yourself as a facilitator in a 
manager, Next, a couple things 

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will happen. 
First. 

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You'll start to question. 
Will, what exactly are we trying

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to accomplish here? 
Because if you're thinking, how 

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do we make things easier that's 
naturally going to draw your 

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attention to the question of 
what, like, what are we trying 

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to do? 
What is the outcome? 

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We're trying to create. 
What is the goal that we want 

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it? 
Immediately begins to connect 

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you in spite of all the noise 
and all the distraction. 

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What is the Come you want. 
What is the thing that really 

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matters here? 
It will also start to get you to

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pay attention to the bigger 
system or context you're in, or 

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you can think of it as the 
environment that you in that 

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you're in. 
So when you think about how can 

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I make this easier, you'll start
to look at what are the elements

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of the system? 
I'm working with in, what are 

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the characteristics of the 
environment? 

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Environment that I'm working in.
What are the different 

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personalities of the people that
I'm working with? 

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And all of this is just so 
helpful because it begins to 

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distill and organize all of the 
information that you're 

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surrounded with. 
So instead of feeling 

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overwhelmed, you begin to look 
at how things relate to one. 

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Another, what the end result is 
that you're going after and 

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then, where can you exert some 
influence? 

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Lance or where can you make a 
decision that will simply let 

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everything be easier. 
Another thing that happens when 

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you think with a facilitator 
mindset, is it places your 

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attention on other people and it
really orient's you, in this 

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sense of I'm here for you. 
Like I'm here to make things 

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easier for you. 
Whether the person you have in 

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mind is someone on your team or 
your manager or your Customer or

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your client that this 
orientation of, I'm here to make

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things easier, not just for me, 
but also for you helps a lot 

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because that also gives you the 
perspective to ask, like, what 

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is this other person need in 
order to make this outcome 

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happen? 
And they might not be able to 

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see it because they're so in the
weeds or on their own thing or 

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because of their position in the
organization. 

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They may not have the same 
ability. 

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To understand all of the 
different pieces. 

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Like, I've talked in the past 
how when you become a manager, 

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you have access to more 
information, you get a different

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perspective on how different 
things fit together so you can 

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ask questions and find really 
helpful answers in a way that 

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another person might not be able
to see if it's somebody on your 

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team. 
So years ago, when I was 

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managing a team they were mostly
Lee older than me, the people on

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my team that were experts at 
what they did. 

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They'd been doing it for years 
and when I stepped into the role

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of being their manager, you 
know, my job was not to tell 

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them what to do. 
They knew what to do. 

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My job was not to onboard them. 
They had been on-boarded. 

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My job, really was to facilitate
things for them. 

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What did they need? 
What could I do? 

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What could I do? 
Could make things easier for 

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them. 
And sometimes that was about 

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adding context to information 
that was coming from leadership 

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or from upper management. 
Sometimes it was helping them 

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focus on the things that I 
wanted to them to focus on and 

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eliminate the distractions that 
were getting in the way of them 

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doing their best work. 
And sometimes it was simply 

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letting them know. 
I'm here to help. 

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However, you need. 
Tell me how do you want to work 

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together? 
What would be most helpful? 

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All for you, if you are managing
a group of people that are 

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really expert that have more 
knowledge that have more 

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experience than you, I want to 
call your attention to this 

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example because what I see a lot
is the insecurity comes in 

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because you might think if I'm 
the manager, I'm supposed to 

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have more experience or 
knowledge, but that's not always

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true. 
Ultimately. 

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I believe a great manager makes 
things easier for people to do 

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good work. 
And it doesn't matter. 

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If you have the most information
or the most experience, you 

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don't need to have the most 
information or the most 

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experience in order to be a 
great manager. 

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Who helps people do great work, 
right? 

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If you are managing a team of 
folks who are a lot younger than

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you or that have new experience 
and they're just learning and 

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trying to understand what's 
expected and how Why I work in 

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this environment, it's still 
really helpful to think in terms

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of facilitator mindset. 
How can you make it easier for 

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them to feel successful to 
understand? 

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What is expected to understand 
what they're doing really well 

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to feel valued. 
Like, how can you think about 

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ways to make it easier for them 
to be doing great work? 

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Facilitator mindset is also 
really Helpful, when you think 

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about your boss, your manager, 
how can you make their life 

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easier? 
How can you help make the 

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desired outcomes that you both 
want easier to have happen? 

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And once you start practicing 
facilitator, mindset and just 

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having this question, the back 
of your mind, how can I make 

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this easier? 
What are we trying? 

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To accomplish who are the 
personalities involved. 

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What are the things I can do? 
Or the decisions? 

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I can make that can facilitate 
the outcomes that we want. 

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It starts to make the work more 
dynamic, because you'll feel 

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less like, I'm doing it wrong 
or, oh, I did it right this one 

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time and it has to work all, you
know, in the same way with all 

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the people, it gets you into a 
state of being more Dynamic, 

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more. 
Or willing and able to learn as 

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you go more resilient. 
So you'll take things less 

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personally, which number one is 
good for you because it takes a 

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lot of energy. 
Let's be honest. 

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When we take things personally, 
and you end up creating better 

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outcomes and it can be simple. 
So, this is the idea. 

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I want to share with you here 
today, facilitator mindset. 

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How can I make things easier in 
the A couple of years before the

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pandemic most of my work was 
facilitating, group trainings in

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different companies and I 
typically be there all day. 

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So I'd be on site around 7:30 or
8:00. 

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We'd set up the room, make sure 
everything, you know, we had 

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everything and organize the way 
that we needed it, then we would

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run a full day training on 
public speaking and 

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communication skills. 
We'd wrap up around 5:00. 

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Five and then have our after 
Workshop, debrief, and any 

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cleanup and answering any 
questions. 

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Now, public speaking is 
something a lot of folks have 

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fear around, and they were 
stepping into a workshop with 

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strangers that they'd never met,
and they were committed to be 

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there for the full day. 
So, one of the things I got 

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really good at was learning to 
ask this question. 

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How can I make it easy for these
folks who are coming for the 

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day? 
How can Make it easy for them to

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get the most out of this 
training. 

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How can I make it easy for them 
to do something? 

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Scary? 
That, maybe they've never done 

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before? 
How can I make it easy for them 

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to be here for the whole day? 
And that was everything from 

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thinking about food to standing 
up to moving to creating a 

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dynamic learning environment. 
So people didn't shut down or 

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zone out to actually keep people
engaged. 

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Aged and present and actively 
learning through a full day 

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event. 
And that's also what made it fun

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every time, even though I was 
always teaching the same course,

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kills the group dynamics were 
always different, the individual

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personalities, always different,
the culture of the organization,

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always different, even within a 
single In addition, the culture 

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of the teams were different. 
Like the engineering team and 

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the marketing team and the 
finance team and the sales team.

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They all had really different 
Dynamics and personalities. 

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And so it became really fun to 
find all of these ways to reduce

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the friction and to increase the
ease with which we collectively 

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could reach our goal. 
Can I my give them this 

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information and create the 
environment that allows them to 

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take it, to make it their own. 
And then to do the scary thing, 

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which is speaking publicly in 
front of their peers or folks 

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that they might not know very 
well. 

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So this is what I want to offer 
to you. 

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Facilitator mindset, how can you
make things easier? 

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Have fun with it? 
Don't try to be comprehensive 

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and find like 20 things. 
It's start with just one thing 

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maybe even just today. 
What is one thing today? 

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That can make things easier that
can make it easier for you and 

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your team and the folks that you
work with to reach that outcome,

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that you're here to reach. 
All right, let it be easy. 

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That is what I wanted to offer 
to you. 

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I hope you have an amazing week 
and I will talk to you next 

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time. 
When you're more effective at 

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work, you're happier in your 
life. 

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And when you're happier in your 
life, you're more effective at 

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work. 
I can help go to my website. 

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Kim nickel.com and sign up for a
coaching consult. 

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It can get better.