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Welcome to the New Manager 
Podcast. 

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I'm your host, Kim Nicoll. 
Hello and welcome. 

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I'm glad you're here and I hope 
you're doing well. 

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This episode is all about 
self-care and support. 

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It's being released on Christmas
Day. 

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And so that might be a holiday 
that you celebrate that has a 

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lot of meaning for you, or it 
might not be. 

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It might not be something that 
has a lot of significance for 

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you. 
Or you might be, you know, 

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working for a company or in an 
organization that is affected by

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that holiday. 
But maybe for you it doesn't 

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carry a lot of weight. 
That's also totally OK. 

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But it really brings to mind for
me this idea of how do we bring 

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an awareness of self-care and 
support into the workplace and 

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specifically the question of 
what does it mean for me. 

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And you're going to answer that 
question a little bit 

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differently over the course of 
your career. 

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You're going to answer that 
question a little bit 

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differently even over the course
of the year. 

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So if you have kids then 
self-care for you during the 

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summer holiday or you know, or 
even during the winter holiday 

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that might look different at 
that time of year than when the 

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kids are in school. 
And the you know, the schedule 

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of the household is a little bit
more structured. 

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But the reason I like this 
question and the importance of 

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taking time to ask yourself what
does self-care mean for me? 

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What does that look like? 
And what about support? 

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What support do you have? 
What support do you wish you 

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have? 
What support might be available 

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if you ask for it? 
If you have the comfort and 

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confidence to ask for support, 
what might happen then? 

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I think it's important to 
remember that these questions 

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are part of how we really 
maintain a connection to our 

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humanity, our humanness, even as
we are engaged in our work in 

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our careers in the professional 
world. 

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And I think this matters. 
You know, one of the things that

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really struck me when I was in 
my legal career was this idea 

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that, you know, if everyone who 
worked within our legal system, 

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every lawyer, every law 
enforcement officer, every 

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judge, every bailiff, every 
administrative personnel, every 

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paralegal. 
If every single person who 

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worked within our legal 
profession, if they had a little

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bit more self-care. 
If they had a little more self 

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compassion. 
If they felt a bit more 

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supported and at ease in their 
life, there would be an effect. 

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There would be a difference 
because so much of what happens 

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in our world, not just in the 
legal profession but so much, 

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depends upon the individual 
discretion that someone has. 

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There's so much that rests 
within the decisions that you 

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make. 
And when we are depleted and 

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exhausted and tired and 
overextended and kind of 

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chronically, you know, like like
underwater and behind, when we 

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are operating in that way, that 
has a real effect, both in terms

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of your individual and very 
personal experience of your work

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and your life and your career, 
but also in the way that you're 

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able to do your work in your 
life, in your career. 

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As a kind of a sweet example, I 
remember a few years ago, I went

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to this cafe in San Francisco. 
It was a really nice cafe. 

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It was like very fancy. 
And I went and I sat down and 

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they had all of these different 
kinds of coffee and they had 

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very elaborate flavor profiles 
written out in the menu, you 

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know, and I sat down and I'm 
looking at this menu and I'm 

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trying to decide, you know, 
which bean I want, like which 

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kind of coffee I want. 
And the person who was came to 

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take my order, you know, started
chatting. 

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I'm like, gosh, there's so many 
options. 

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I'm not sure which one to 
choose. 

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And you know, we were talking 
through it a little bit and 

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finally I said, you know what? 
Why don't we do this? 

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I, you know, I'm interested. 
I'm going to have a a coffee and

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you know, like choose whichever 
bean, whichever bean you like 

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and and I'll try and guess which
one it is. 

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Like that would be fun, like 
could we do that? 

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And he said sure. 
So he went back and you know a 

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few moments later he brings me 
out a coffee. 

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And so I sip this coffee and I'm
like, oh, this is really nice. 

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And I look at the menu and I, 
you know, I'm reading the 

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options and I'm really savoring 
this coffee. 

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And I say, is it this one? 
And I point to this one, you 

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know, description on the page 
and he says, yes, it is good 

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job. 
And I'm like, Oh my gosh, I 

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guess the right one that was so 
much fun. 

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Like, thank you so much, you 
know, for, for being willing to 

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kind of play along with me. 
He's like, no problem. 

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He goes away. 
And I'm, you know, reading a 

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book and I'm enjoying my coffee 
and just kind of enjoying this 

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really nice moment that we had. 
And a few moments later, he 

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comes back and he brings me a 
little cookie on a plate. 

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And I look at this cookie and he
says, well, you know, you won 

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the game, so there should be a 
prize. 

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So here's a cookie. 
And I was so moved by that 

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because he didn't have to do 
that. 

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My guess is that, you know, he 
had the discretion. 

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Like he wasn't breaking a rule. 
It wasn't something that he was 

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going to get in trouble for, but
he had the discretion. 

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He could simply decide to, you 
know, kind of comp me a cookie 

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because he wanted to. 
And I thought that was so 

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thoughtful. 
And it was just this kind of 

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reminder that as we move through
our days, we have so much power 

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to decide what's going to happen
next based on how we're feeling,

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how we're seeing the situation. 
You know, if this person had 

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been, you know, exhausted and 
not slept and just impatient and

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frustrated, I know he probably 
would not have wanted to go 

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along. 
He probably would have rolled 

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his eyes and just say, cannot 
this lady just pick a coffee? 

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You know, just tell me what you 
want and I'll get it for you. 

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But he, he was able to and 
willing to engage with me in in 

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a different way. 
And so when we think about our 

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work life, who you are as a 
human and your ability to feel 

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resourced and supported has a 
really big role to play in that.

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And you know, the the goal also 
is not to maintain a kind of 

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static, steady equilibrium 
across all things. 

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Like think that life in the 
course of a year or in the 

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course of many years, there will
be highs and lows. 

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There's a kind of friction and 
texture to being a human who 

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works with other humans. 
And some days they're just going

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to be hard. 
And some days we'll ask more of 

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you and you'll feel kind of 
stretched or fatigued. 

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So the idea is not to kind of 
eliminate all challenge or 

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discomfort, but it's more like 
if you know that there will be 

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challenges along the way, then 
why not be supported? 

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And why not, you know, ensure 
that you're not going to get 

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totally depleted? 
This was something that came up 

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a lot earlier in my work in 
coaching and training because in

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the legal profession there are 
such high rates of burnout and 

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other kinds of like substance 
abuse issues that happen in that

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profession. 
Just because folks, you know, 

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we, we don't always have the the
coping, you know, the healthy 

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coping strategies and 
professionally, the professional

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culture for a long time has been
really, how do I want to say 

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this? 
It's like alcohol has been a 

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really present social and 
professional, you know, 

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activity. 
And so it it was always so 

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interesting to me to realize, 
you know, people who become 

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lawyers are very intelligent 
people. 

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So it's not an an information or
intelligence issue that's 

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creating all of these really 
difficult outcomes. 

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There's something here where 
collectively, like as a as a 

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profession, we are 
deprioritizing and not valuing 

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some aspect of self-care. 
Like there's something happening

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in the industry and in the 
environment and in all of these 

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practices. 
And I think it would make a real

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difference if we introduced a 
bit more of the self-care and 

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support conversation. 
So this is something that has 

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been, you know, very present in 
my work and in my life, you 

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know, for over a decade now. 
And so for today, you know, what

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I want to invite you to consider
is that you will support others 

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better when you have support 
too. 

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And the place to start with this
is by simply noticing what 

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support do you have almost make 
it like a game. 

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Can you identify 10 different 
ways that you are supported, 

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that you have support and you 
can be as literal as there is 

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ground beneath my feet? 
Like I am standing here and 

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there is literally an entire 
planet beneath my feet 

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supporting me. 
You can think of it as even, you

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know, like the chair, if you 
maybe you're sitting in a chair.

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I'm sitting in a chair. 
I have support right now because

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I am sitting all of my weight 
into this chair and it is fully 

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receiving and supporting me. 
Start looking for support. 

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You can also think about 
invisible kinds of support. 

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So you know, definitely, like 
you can think about the air that

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you're breathing. 
That's like an invisible form of

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support that you have available 
to you. 

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But you can also think about the
other people who work behind the

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scenes to help you, You know, 
live and work and do all the 

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things that you do, like 
thinking about what are the 

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invisible kinds of support. 
I know it's there, but I don't 

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necessarily see it. 
This also might include whatever

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dimension of spirituality that 
you have in your own self, a 

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sense of unseen support, whether
it's a sense of your ancestors. 

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This feeling that you have, 
ancestors that have your back, 

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that are cheering you on, that 
are loving you unconditionally, 

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that are, you know, rooting for 
you from the other side like 

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that might be part of your sense
of a support team. 

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Or it might be, you know, some 
something else, some other 

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quality or some other entity 
that might be the kind of 

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support that you have. 
You can also look to 

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relationships in your life so 
the people that you trust, the 

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people that you really know and 
feel have your back, who care 

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about you, who want to see you 
do well. 

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This might be family and 
friends. 

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It might be colleagues. 
It could be a mentor. 

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It could even be your neighbor. 
Sometimes we have really 

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beautiful relationships with our
neighbors, right? 

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And I will say you can even 
include pets and your animal 

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friends too. 
You can have relationships with 

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pets that really enhance your 
life, that let you feel more 

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supported. 
It might be nature in general. 

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Maybe for you when you are at 
the ocean, or when you are in a 

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forest, or when you are simply 
in a garden. 

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Maybe you feel a kind of support
from the natural world, a sense 

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of feeling connected, a part of 
something more than just you as 

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an individual. 
So practice noticing all of the 

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ways that you currently right 
now are supported. 

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Notice what that is and practice
asking for even more support. 

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This is something I often help 
my clients with because they're 

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so self reliant and sometimes 
they've just had to be for a 

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long time. 
And so the idea of asking for 

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support feels really 
uncomfortable. 

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Or there's sometimes there's a 
fear of if I ask for something, 

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will that make me vulnerable in 
a bad way, will it make me 

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appear greedy or ungrateful in a
bad way? 

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And I really want to normalize. 
If it feels uncomfortable, 

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that's OK. 
It probably just means you 

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haven't had a lot of practice, 
and you probably have had a life

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experience where you were not 
encouraged to ask for more 

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support, or where you simply 
observed the grown-ups around 

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you and you might not have 
trusted them to be able to 

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deliver more support. 
So for whatever reason, you just

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haven't had a lot of practice. 
And so we want to start opening 

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the possibility, right, to be 
thinking of what? 

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If it's possible that more 
support is available if only you

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ask for it. 
And maybe it's something that 

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you need to ask for more than 
once, or you need to ask for in 

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a few different ways, but 
feeling comfortable, asking for 

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more support rather than feeling
guarded or kind of worried about

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it. 
So you might be asking for a 

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specific resource. 
You might be asking for support 

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and help with a task you might 
be delegating, you know, to get 

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more support. 
You might be asking for more 

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time. 
Can we change this timeline? 

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Sometimes asking for support is 
more about having someone to 

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listen to you and knowing that 
they are not going to judge you 

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and they are not going to give 
you unsolicited advice. 

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And I really like to say, you 
know, have a therapist, have a 

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counselor because you want one. 
Don't wait until you need one, 

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right? 
Like, don't wait until things 

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are really, really bad. 
Like, have one because they're 

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awesome, you know? 
And let yourself enjoy that 

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support. 
Same with coaching. 

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You know, have a coach because 
you want one. 

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Don't wait until you feel like 
you're kind of painted in a 

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corner and everything is so 
overwhelming and out of control 

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and you're just like, OK, I 
really need one now. 

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No, just decide like I want to 
coach because I want to have 

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more support in my leadership 
development, in the questions I 

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have as a manager. 
I want more support and 

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understanding, you know, my own 
strengths and potentials, better

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how to work with other kinds of 
humans and want more perspective

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on my work and my life and 
what's next and how that goes 

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together. 
Like have a coach. 

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Coaches are great, so have 
support, practice, asking for 

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it. 
It's really fun, you know, for 

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me, because what I've noticed is
that as my clients get more 

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comfortable asking for things, 
they get more yeses to their 

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requests, both because they're 
making requests more frequently 

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and so they are able to get more
yeses because they make more 

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requests. 
But they also become more 

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skillful at it. 
It's a communication skill. 

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Being able to ask for something,
being able to request support 

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and to receive it. 
Those are all skills, so you can

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get better at them as you go. 
And when you do it, think about 

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it early and often is how you'll
get better at it faster. 

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If you wait until things are 
really at a breaking point, 

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that's a really hard time to 
start practicing the skill of 

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asking for support. 
That's usually more when we get 

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really impatient and we lash out
and we think, you know, can't 

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you tell I'm totally underwater 
here? 

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Rather than waiting for things 
to get that heavy and that 

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difficult, think earlier and 
more frequently about what is 

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the support you might want, what
might be available, how might 

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you be able to ask for it And 
room know. 

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Be as generous in asking for and
receiving support as you are 

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generous in your willingness to 
give it. 

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So that is what I wanted to 
share with you today. 

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I hope that whatever your day 
and your week is like that you 

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feel supported. 
That you feel connected to 

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people and forces that really 
want for your well-being, that 

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want to see you do well. 
And realizing for yourself that 

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when there's a lot that is on 
you, when you are supporting a 

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lot of others, you will do that 
better. 

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When you include yourself, 
yourself care and you're having 

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support as a human. 
So that is what I wanted to 

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share with you. 
Thank you so much for listening 

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and if you want to work with me 
to go deeper on this, if you 

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want to enjoy your work more, 
your life more, if you are 

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looking to grow and develop your
skills and perspective as a 

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leader and a manager, then come 
work with me. 

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You can work with me one-on-one 
or I have a group program coming

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up in February. 
So you will find information 

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about both of those on my 
website, kimnickel.com or go 

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into the show notes. 
Get on the wait list for the 

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group program or go to my 
website and you'll be able to 

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book a consultation so we can 
talk more about what's going on 

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and how I can help you. 
Thanks so much for listening. 

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I will talk to you next time. 
When you're more effective at 

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work, you're happier in your 
life. 

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And when you're happier in your 
life, you're more effective at 

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work. 
I can help. 

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Go to my website, kimnickel.com 
and sign up for a coaching 

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consult. 
It can get better.

