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Welcome to the new manager 
podcast. 

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I'm your host, Kim nickel. 
Hello, and welcome. 

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I'm so glad you're here and I 
hope you're doing well today is 

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a very special episode. 
It is the 100th episode of the 

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new manager podcast. 
I will tell you that when I 

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started this podcast a couple of
years ago, I did not realize I 

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had so much to say and I did not
realize how many people all it 

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would reach. 
One of the things that happened 

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this year is that Spotify sent 
out a summary, like a wrapped of

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information for podcasters. 
If you are a Spotify listener, 

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you also get a wrapped like a 
year in review of what you 

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listen to. 
Well as a podcaster they 

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gathered all this data and then 
presented it to me in a really 

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fun way to tell me about some of
the Listening habits of my 

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listeners and how my podcast did
over the course of the year. 

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And it really made me think 
about what I wanted to share 

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with you today around data story
and emotion. 

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Because you know Spotify took 
all this data about how many 

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people listened and where in the
world they are and how it 

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compared to this time last year.
That's all data. 

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But the way they present it, Is 
in a really fun celebratory way.

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It really highlights the 
distinction between data and 

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story data alone is not the 
story. 

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The story is where we get 
meaning. 

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The story is, how are you 
presenting? 

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This is that like, how am I 
supposed to feel about this 

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data? 
Am I supposed to feel good? 

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Or am? 
I supposed to feel bad? 

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And I think in our work lives, 
we often forget That data and 

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story are not the same 
especially if you work in a lot 

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of data, whether it is in coding
or whether it is in finance, or 

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whether it is in sales 
conversions or whatever. 

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The nature of the data is that 
you work in when you're really 

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good and really understand your 
domain. 

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We forget that other people 
don't have that same 

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understanding, and we can't just
send data and expect people to 

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know what it means. 
Part of the job. 

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God is helping people 
understand. 

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What is the story that this data
is is telling and Spotify, did a

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really great job of that because
they delivered to me some data 

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about my podcast over the year 
and they present it with so much

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celebration. 
And I felt so amazing and I felt

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amazing for you listening 
because one of the things that I

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learned is that my podcast was 
in Baton, Up 5%, most shared 

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globally that blew my mind. 
So if you are sharing this 

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podcast with people, you care 
about. 

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If someone that you care about 
shared it with you, you are all 

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a part of that. 
Ecosystem of that constellation 

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of helping this podcast, reach 
more people and help more people

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truly in every industry. 
All over the world and that 

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feels so meaningful to me. 
So I wanted to share that with 

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you as a celebration, because as
we come into the end of the 

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year, it is such a time to 
pause, reflect assess and 

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celebrate and sometimes we 
forget to do that because we're 

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either exhausted, or because 
we're already looking ahead at 

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what is coming next. 
So, just for a moment. 

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I would like to invite you to 
come with me into a place of 

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celebration for all of the 
things that have happened this 

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year and take some time in your 
own life. 

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As you think about the data, the
different points of information 

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that you can gather from your 
year and then choose what is 

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this story? 
You want that data to tell? 

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Is it good? 
Or is it bad? 

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And you really get to decide 
depending on how you look at it 

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and present it. 
And so, for our topic today, I 

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want us to spend more time in 
the space of data story, and 

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emotion, the shows up in a lot 
of ways. 

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Some very overt and some a 
little more subtle. 

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So an overt way, this shows up 
is you might be in a position 

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where your job is to take some 
data and then use that. 

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To tell a story that compels 
someone else to do something 

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very specific. 
So if you work in finance, you 

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might take the you know, PL 
sheet, the profits and losses 

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and say Here's the data. 
We should feel really good about

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this because this is what this 
means or you might say, Okay, 

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based on what we've seen in 
terms of our customer buying 

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Behavior, here are some data 
about what they're buying. 

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And when Here's some data about 
how they are buying when they 

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are buying. 
Here's a whole lot of data. 

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Here's the story that we can 
tell with that data, this is 

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what it means. 
And as a result, we should feel 

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really worried really, 
confident, really encouraged, 

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really concerned, right? 
Like, the emotion behind, that 

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becomes really important because
emotion in is so sticky. 

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We can often hold on to a 
feeling for a lot longer than we

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can hold onto specific 
information. 

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And, you know this because as a 
human, my guess is that you have

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had experiences where you have 
felt really inspired, really 

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cared for really supported. 
And if someone asked you why you

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might not really know, like in 
the workplace, you might feel 

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like, oh, I feel so supported by
this one manager. 

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And if someone said why you 
might say, gosh, I it's hard to 

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pin down, it's just something. 
I don't know what and the 

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reverse to as a human. 
We tend to really hold onto 

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emotion that is uncomfortable or
painful. 

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So you might remember that oh, 
this person in my life like, I 

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just, we don't we don't get 
along. 

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Oh well, what is it that 
happened? 

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What's the data behind the story
that's creating that emotion and

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you Might not even remember 
accurately, you might say, I 

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don't even remember what exactly
they did or said it was so long 

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ago. 
I just remember, it wasn't good.

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And so, I've always held this 
guarded attitude and a sense of 

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distrust with this person. 
It is so interesting. 

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When we start to notice how 
these things all fit together, 

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the data, the story, the 
emotion, and sharing a story 

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from some of the work that I've 
been doing. 

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Ming. 
I was in a conversation quite 

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recently with a client who is 
reflecting on how and actually I

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should back up a little bit. 
So we first started working 

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together when she was very new 
world, new MID in her career and

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now she's very senior and she 
said, you know, I've always felt

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like I didn't really fit in and 
I was kind of in my little 

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corner of the organization, just
working quietly on my thing and 

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people would treat me in a way 
that wasn't very Very 

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respectful. 
So this is the, the data and the

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story, they would behave a 
certain way. 

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They would talk to me in a 
certain way and I thought, oh 

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maybe they're doing this because
I haven't earned their respect. 

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Maybe there's something accurate
in the way. 

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They're treating me. 
Maybe that's just, maybe I'm not

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as good at what I do as I think 
because she was using their 

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behavior, as, as information 
about herself and then kind of 

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believing, maybe that's true. 
And then the emotion she felt 

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around. 
It was well, you know, it's 

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fine, I work in an industry that
wasn't really designed for 

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people like me. 
So I'll just work quietly in my 

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own little corner. 
And what's really interesting is

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that having known her for a 
couple of years now and seen her

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growth as she does things her 
own way? 

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She's now having this 
experience, or people are kind 

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of Blown Away by who she is, and
what she does and how she does 

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it. 
And they're treating her 

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differently and she noticed this
and she said it's very strange 

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that people are being really 
nice to me like all of a sudden,

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it seems like people are seeing 
me differently and are treating 

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me like really nicely. 
And they just never realized 

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really how good I am. 
And she said I didn't even 

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realize how good I was. 
I just assumed all, you know, I 

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just kind of fly under the 
radar. 

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And so, as she is now, Lysing 
that the information, the data 

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she was getting based on how 
other people treated her, right.

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It really was just not a not an 
accurate signal about the 

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quality of work she was doing or
her capacity to do really 

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influential, and really 
significant work. 

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There was something else in 
play. 

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And the story that she's telling
herself now is, oh, I do 

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incredible work. 
I'm very good at my field. 

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I'm very diagnosed build into 
our market and our industry in a

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way that nobody else in my 
organization is and I do things 

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my own way. 
It might seem weird or quirky, 

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but it's really effective and it
works for me. 

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And so she's been able to kind 
of unhook from taking the 

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responsiveness and reactions of 
other people and making that 

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mean something about her and 
making that mean, like she's not

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enough. 
So we can look at At the 

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interplay of these three 
elements data story and emotion,

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in a few different ways. 
And this will become really 

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helpful for you both in terms of
communicating with stakeholders,

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whether it's your manager, a 
cross-functional partner, or 

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team, whether it's communicating
with your people on your team or

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whether it's communicating with 
clients and managing 

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relationships externally, when 
you start to To think, in terms 

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of what is the data I have to 
work with? 

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What is the story I want to 
tell? 

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Like, is this data good or bad? 
What does it mean? 

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And as humans were always 
looking for meaning, tell me 

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what it means, don't just give 
me the information, tell me what

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it means, as you start thinking 
in those terms and this 

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additional part, how do you want
to feel about it? 

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What is the emotion that you 
want to feel? 

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What is the emotion that you 
want? 

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The? 
Other person to feel are be 

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aware of. 
It really creates a lot of ease 

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and a lot more understanding 
because then it gets us out of 

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kind of either fighting with 
other people like which we often

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do in our mind, rather than 
actually externally with with 

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people, but it also keeps you 
from being in conflict with your

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self. 
The story that you tell about 

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yourself the story that you tell
about other people and how they 

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They should be or why they're 
being a certain way, all of that

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starts to get untangled and you 
start to find more ways to be 

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effective and to do it in a way 
that really honors who you are 

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as a person. 
So, one way I also have been 

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thinking about this is when we 
think about what it means to be 

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underrepresented in your 
workplace and that can be across

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a lot of different dimensions. 
Jin's. 

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As I mentioned once before, to 
underrepresented means the way I

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think about it is when you look 
at who you work with, there's a 

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voice in your head that says, 
oh, I'm not like them. 

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I don't quite fit in here. 
I might need to present myself 

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in a certain way in order to 
belong or create connection. 

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Here I am the only one like me 
here. 

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That is a signal in your mind 
that you're that you're 

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registering. 
Something that is 

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underrepresented because you 
don't see it in front of you. 

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And what super interesting is 
that sometimes these are 

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invisible things like it might 
be a disability. 

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It might be around a health 
issue. 

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Something that is not obvious on
the surface, but underneath it 

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affects your experience and the 
way that you exist in the world,

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but they can also be things like
age. 

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Either being eldest or being 
youngest, they can be around 

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gender. 
It can be around marital. 

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It's like if you're the only 
person who is married and you 

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work with all these single 
people or the reverse, maybe 

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you're the only single person or
the only divorced person, or the

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only widowed person and you work
with people, who are all 

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long-term marrieds, or maybe 
it's around parental status. 

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Maybe you're the only one who 
has young kids, or maybe you're 

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the only one who has grown kids 
or maybe the people that you 

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work with are not parents at 
all. 

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All like that can also create 
that feeling of whoo, not quite,

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not quite fitting in here, your 
ethnic background, which we've 

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talked about a little bit. 
You might scan the room and 

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think, ooh, there's no one here 
that quite looks like me. 

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I have a different ethnic 
background. 

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It might be around your sexual 
orientation, your education, 

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which is interesting too because
with education that can often be

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kind of invisible, except now, 
with different platforms. 

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Like LinkedIn people can kind of
go and see, oh, where did this 

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person go to school? 
And you might work in an 

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organization or an industry that
really prizes and exalts, 

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certain educational backgrounds.
So you might be the only person 

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with or without a certain 
educational background, it might

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be around language. 
Maybe, you're the only person 

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who speaks multiple languages, 
maybe you're the The only person

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who learned your business 
language later in life and I am 

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an English speaker. 
And so and a lot of my listeners

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are English speakers obviously 
because that's that's the only 

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language I have available to me 
to convey this to you. 

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But a lot of my listeners are 
like they speak multiple 

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languages. 
It's like a very multinational 

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Multicultural community and 
workplace. 

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So depending on your like 
language, what languages you 

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have, that might be an element 
of being underrepresented and 

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then of course, all of the 
invisible things, the things 

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that people can't see, but are 
present whenever you are in the 

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room. 
So when we think about all of 

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these different dimensions that 
we can experience being 

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Underrepresented one more. 
I just want it. 

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I thought of that I wanted to 
add tenure in the industry or 

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organization. 
If you are the newest person and

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you're coming into an 
organization where everyone else

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has 20 years of experience or 
people have been in that 

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organization longer than you 
have, that can also create a 

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little bit of that awareness. 
And it can often first register 

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as a kind of tension, like we 
get a little tense, a More 

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alert, you know, we are social 
animals. 

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We want to feel connection. 
We want to feel acceptance. 

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And so what I want to offer is 
that all of that we can think of

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in terms of data, like what is 
the data about the feeling of 

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not fitting in or the feeling of
being different? 

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And then we get to the story, 
what does it mean? 

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And often a lot of the work I do
with my clients is around. 

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Identifying, what is the default
story that you have about it and

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what is the effect of that 
default story and then what 

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other stories are available or 
possible? 

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Because that will show up in 
your ability and willingness to 

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manage and to sometimes be 
uncomfortable? 

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Speaking up advocating for 
yourself, making decisions that 

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might seem different, but 
actually, Really are effective 

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and work for you. 
You're simply kind of pioneering

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or creating a new way of doing 
things. 

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So understanding, what is this 
story that you want to create 

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from that data and then how do 
you want to feel about it? 

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And what I love is, when you are
able to really kind of take some

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ownership in the most loving and
empowered way around. 

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Here's the story that I I am 
going to tell with the data that

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I have available and then how am
I going to feel about it? 

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I'm going to feel capable 
confident courageous proud, 

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right? 
Like, how am I going to feel? 

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And when we're intentional about
that, that can really go a long 

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way to getting us out of a place
where we feel small uncertain 

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insecure. 
Like we're being harshly, judged

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by A others or feeling like, oh,
I have to do something in order 

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to prove myself or gained 
someone else's respect, right. 

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That's a hard game to be in 
because it's like, you're always

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chasing something from somebody 
who might not have it available 

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to give you. 
And we really don't want to get 

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kind of locked in the stalemate,
around someone's behavior when 

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that's actually not the most 
important thing, Right? 

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Like the most important thing is
who you are, why you're there 

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and how you choose to manage and
lead and show up in the 

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workplace and the decisions that
you're going to make, when 

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you're making decisions from 
feeling grounded, confident, 

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proud, courageous, and having a 
sense of clarity of like, I know

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how I feel. 
And I know why and I am choosing

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A story I'm choosing to create 
meaning from this data, that 

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really will serve me and the 
bigger purpose of what I'm here 

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to do, and who I'm here to be, 
it really changes the 

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experience. 
So that is what I wanted to 

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share with you in today's 
episode. 

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The 100th episode. 
That's something that we get to 

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celebrate together. 
Because I always feel like, you 

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know, I At to share my knowledge
and perspective with you because

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I know that you take it and run 
with it and you do something 

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great with it and it eases your 
burden a little and it lets you 

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do incredible work in a world 
that is not always an easy world

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to be in and in an organization.
And with other humans, not 

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always easy. 
But here we are. 

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We keep showing up and now we do
it with a little more. 

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Or awareness, a little more 
grace, a little more kindness, 

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and a little more courage. 
So thank you so much for 

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listening and if you want to 
work with me one-on-one, good 

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00:20:51,100 --> 00:20:55,100
news, you can, if you've been 
struggling with issues around 

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00:20:55,100 --> 00:20:58,600
especially around confidence or 
around, how to deal with 

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difficult work situations as a 
new manager come work with me. 

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It does not have to be this 
hard. 

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I was chatting with a friend of 
And he was saying, you know, 

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Kim, when I started managing 
people, it's like I inherited a 

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bag of snakes, he said it was so
difficult and I when I look 

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back, I really wish I'd had a 
coach because it didn't need to 

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be that hard so I can help you 
come work with me. 

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If you have to deal with a bag 
of snakes, or if you just feel 

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00:21:27,400 --> 00:21:30,600
like, you know, you're kind of 
wandering through the desert or 

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00:21:30,600 --> 00:21:32,200
you're trying to keep your head 
above water. 

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I can help doesn't have to be 
that hard. 

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We can start making it better 
right away. 

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00:21:38,000 --> 00:21:39,900
Way. 
Go into the show notes. 

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00:21:39,900 --> 00:21:42,400
You'll find a link to my 
calendar. 

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00:21:42,800 --> 00:21:45,900
I'll talk to you soon. 
Thanks so much for listening and

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00:21:45,900 --> 00:21:47,500
I'll talk to you next time. 
Bye. 

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00:21:52,200 --> 00:21:57,000
Hey before you go if you like 
this podcast leave a review. 

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00:21:57,500 --> 00:22:00,900
Tell me why you listen and what 
has helped you? 

326
00:22:01,400 --> 00:22:03,500
Thanks so much. 
I'll see you next time. 

327
00:21:38,000 --> 00:21:39,900
Way. 
Go into the show notes. 

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00:21:39,900 --> 00:21:42,400
You'll find a link to my 
calendar. 

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00:21:42,800 --> 00:21:45,900
I'll talk to you soon. 
Thanks so much for listening and

330
00:21:45,900 --> 00:21:47,500
I'll talk to you next time. 
Bye. 

331
00:21:52,200 --> 00:21:57,000
Hey before you go if you like 
this podcast leave a review. 

332
00:21:57,500 --> 00:22:00,900
Tell me why you listen and what 
has helped you? 

333
00:22:01,400 --> 00:22:03,500
Thanks so much. 
I'll see you next time.

