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Welcome to the new manager 
podcast. 

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I'm your host, Kim nickel. 
Hello and welcome. 

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I'm so glad that you're here. 
We are going to get right into 

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our topic for today. 
It is confidence. 

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And this is something as a human
just existing in the world, I 

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have had to find my own 
relationship with and also, as a

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coach. 
So by work with a Of new 

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managers. 
A lot of my clients that might 

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have identified as Leaders, but 
are now moving into more visible

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managerial roles confidence 
comes up a lot in the course of 

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that work. 
And so what I wanted to bring to

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you was first This perspective, 
that confidence is one of these 

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immeasurable assets, right? 
We've talked a little bit about 

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this concept, of immeasurable 
assets on this podcast before. 

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And it's generally this sense of
something that is valuable. 

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Even when it's difficult to 
measure or sort of put a clear 

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box around what it is. 
And confidence is one as one of 

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those things. 
You know it can be tricky to 

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correlate your confidence with 
your income or with you know, 

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other kinds of formal measures 
or recognition but just being a 

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human in the world when we do 
not have that. 

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Everything becomes much more 
difficult and much more 

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challenging when you do have 
confidence. 

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It allows you to move through 
the workplace through your 

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career through creating 
relationships in your life in a 

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very different kind of way. 
And it just changes the way that

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you get to experience being a 
human in the world and being a 

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human at work, confidence become
so important when we are Looking

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at the context of being a 
manager. 

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And being in a manager 
relationship with other humans, 

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confidence becomes incredibly 
valuable. 

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And if you have ever had a 
manager who seem to lack 

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confidence who is always 
uncertain or who was changing 

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their mind in a, very haphazard 
way, because they couldn't 

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simply decide and hold true to 
that, then, you know, that can 

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be a very difficult and 
uncomfortable working 

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relationship to have so 
confidence. 

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Comes very valuable for us at 
work. 

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I also want to acknowledge that 
the way we use the word 

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confidence is not just in the 
sense of having a quality of 

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belief in one's value or quality
of certainty in oneself. 

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But we also use this word 
confidence in the sense of 

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holding, something in safety, 
holding something with respect, 

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and in protected care, in the 
sense of, if I share this. 

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With you. 
Will it be held in confidence? 

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I'm going to tell you something,
but it is confidential, which 

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means you are not to share it 
with anyone else. 

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You must keep it safe within the
protection of your own ears and 

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your own mind, your own brain. 
And we can use confidentiality 

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in a way that we kind of forget 
that it includes this, the sense

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of what What does it? 
What does it mean? 

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What are we saying when we say 
confidence? 

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So I want to offer this 
perspective to you which is that

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when you think of confidence, 
I'd like to invite you to think 

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of it as having Fidelity or 
having loyalty the sense of 

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being safe within the space. 
So when you are thinking about 

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self-confidence, that is about 
Having full loyalty, full faith,

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full Fidelity, with your self. 
When you are thinking, in terms 

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of holding information in 
confidence, you are doing that. 

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With a sense of full, trust full
loyalty, full Fidelity for what 

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is being shared with you. 
And I want to be really clear 

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about this because what I've 
seen and I've experienced this 

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in my own life, the sense of 
confidence as being a 

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performative thing. 
Like, I will put on a show of 

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confidence, I will display the 
characteristics of it. 

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And what it feels like for me, 
is this kind of like putting on 

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a costume and sort of puffing 
myself up and trying to present 

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a display? 
So, confidence, as a 

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performative. 
You know, behavior that you put 

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on in order to influence how 
other people are perceiving you 

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and that can become difficult. 
It can become it can actually 

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sort of undermined confidence 
because you can feel like you're

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being fake or it can feel like 
you're trying to Puff yourself 

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up and make yourself bigger than
you actually are, so it can be 

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useful in some contexts. 
But I also just want to get us 

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back to the Fundamental 
perspective of what confidence 

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is. 
It doesn't require any outward 

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performance or an outward 
display. 

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It's not about presenting 
yourself in a certain way, in 

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order to influence how other 
people perceive our experience. 

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You, that's not what we're 
talking about today. 

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And when you sort of slow down, 
and you think about this 

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question of, can I be faithful 
to myself? 

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Can I hold my own self with 
loyalty and Fidelity? 

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Can I bring a sense of certainty
and safety to myself? 

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That is the kind of confidence 
that becomes incredibly 

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valuable. 
And here's why it starts To 

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unhook you from all of these 
other uncertain and variable 

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things. 
So, for example, I have coached 

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folks who are coming back into 
the workforce or going into a 

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professional place, after having
many years of education and 

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school and Academia and one of 
the things that's really hard 

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that's come up in so many of 
these conversations. 

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Ian's is the sense of well I can
be confident when I'm presenting

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my research, or I can become 
confident when I'm presenting my

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data because I have run the 
numbers because I have designed 

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this project to capture the most
accurate data in the most, with 

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the greatest of integrity. 
And so, I feel confident that I 

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can present this research, or 
these findings, or this data 

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with, Sense of great. 
Certainty. 

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And then what happens when they 
move into the workplace is 

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things are very uncertain. 
There's a lot of uncertainty, 

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all of the time, there is 
imperfect information, there are

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things happening outside of your
view. 

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And so you might be called to 
present or called to deliver 

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your findings, or your strategy,
or your plan. 

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An or what your best guess is. 
And for someone who is so 

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steeped in an academic 
environment, where your job is 

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to look with highest level of 
scrutiny and get the most 

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uncertainty like to eliminate 
uncertainty. 

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And then present with confidence
this shift into a workplace 

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setting or things are changing 
all of the time and you don't 

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Have access to perfect 
information can become very 

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unsettling. 
And what I have seen happen and 

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I'll share actually that I see 
this. 

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Also this can also show up 
within the legal profession and 

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you might know, I have a 
background in the legal 

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profession, I'm officially a 
lawyer. 

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I don't practice, I haven't 
practiced. 

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But that is a part of my path 
here. 

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And I mentioned that too. 
Because what I see is that 

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there's this desire for 
certainty of what is happening 

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in the outside world. 
And then when we attach our 

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confidence to That, that becomes
very precarious, and it becomes 

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a little bit tricky. 
We will withhold our confidence.

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We will say, I can't present 
this with a lot of confidence 

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because I'm just not sure and 
what can happen as a result is. 

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Then when you are presenting to 
upper management or you are 

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presenting to your team, you end
up hedging, you end up saying, 

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well, you end up Saying you know
it could go this way or that 

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way. 
I'm really not sure and what you

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end up doing is you bring all of
this uncertainty, this lack of 

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confidence? 
This self-doubt by presenting 

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all of these different angles? 
And because we record this 

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podcast in the real world at the
moment. 

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There are all of these amazing 
motorcycles going by outside. 

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So that's a thing that happens 
sometimes. 

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So confidence when we attach it 
to certainty about the outside 

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world becomes problematic, and 
as a result, you can then show 

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up in a way that reflects great 
uncertainty, that reflects a lot

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of doubt. 
And then that kind of has this 

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ripple effect. 
And I'm not saying to present a 

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false belief in the certainty of
Uncertain things, but here's 

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where I want to direct you 
instead is I want you to Anchor 

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not into the outside world but 
to within your inside world the 

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sense of yes, even in the midst 
of changing circumstances and 

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even with the limited data and 
information we have I am making 

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this judgment call. 
This is my decision. 

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This is our best yes, because 
this is why. 

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You can still claim that 
confidence even in the presence 

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of uncertainty because you know 
why you're here, you know what 

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Falls within your scope of care.
You have full Fidelity loyalty 

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and Trust in who you are as a 
person not that you are perfect 

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and have perfect information. 
But because you simply decide 

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that, you know what, I'm going 
to have my own back here. 

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I'm going to make this choice. 
I know why I'm here, and that's 

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enough. 
That's okay. 

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I've also seen this come up a 
lot when I have clients who are 

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an only. 
So if you are the youngest 

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person at the table, if you are 
the oldest person at the table, 

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if you are the only one who had 
a different professional 

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background before you joined a 
company. 

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If you are the only one who 
looks like you, if you are the 

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only one who has had the kind of
background that you have, The 

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table. 
If you feel like, oh my gosh, 

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everyone here is this and I am 
not and so that feels like a 

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wavering in your sense of 
self-confidence. 

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What I want to offer is this 
thought you can always have 

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confidence in knowing why you're
there. 

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I know why I'm here. 
That is what your confidence 

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anchors into. 
So if you are the youngest 

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person in the room, your job is 
not to be older than people. 

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Your job is not to have more 
knowledge than people but you 

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know, why you're there? 
Maybe the way you answer that is

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I'm here to provide a 
perspective that would not be 

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here. 
But for the fact that I am here,

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Or you might decide I am here 
because it is my job to be here.

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It's really simple. 
And even while I feel a little 

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uncertain, that's okay. 
Because I have certainty that I 

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am here, for a reason. 
I know what that reason is. 

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So now, let's move forward and 
it takes so much energy to hold 

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self-doubt. 
It takes so much energy to hold 

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that lack of confidence. 
When you start to find that 

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place within yourself, where you
can say, you know what, like, I 

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have full Fidelity for loyalty, 
full trust in myself, and it's 

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okay if I'm wrong sometimes and 
it's okay if I don't have the 

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most experience sometimes 
because I know why I'm here, 

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That creates so much ease. 
It allows you to really show up 

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in a more powerful way because 
then you're not trying to hide. 

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You're not trying to be what 
you're not. 

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You're really just able to 
inhabit the space as you and 

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it's that confidence that allows
you to do that. 

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Now, one thing that can get in 
the way is I'd like you to 

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remember that as a human, we are
kind of wired for social 

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connection. 
We are wired to seek a sense of 

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belonging and to feel connected 
with others, we will perceive 

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the emotions of those around us.
And because we are human and we 

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take everything personally, we 
tend to make everything about 

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us. 
So if for example, I am at the 

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leadership table and I feel like
I am, the only one who is my 

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age, or I'm the only one who is 
of my ethnic background and I am

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starting to feel like I don't 
quite fit in and I'm with people

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who may also hold Old 
unconscious biases and may 

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actually feel like I don't fit 
in what happens is, if I 

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perceive or sense, their 
uncertainty, I can then 

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internalize that and feel like, 
oh, maybe there is something 

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wrong with me, or maybe I am 
somehow not enough. 

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And I have to prove that. 
And this shows up in very subtle

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ways between humans all the 
time, it's been happening since 

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you arrived on the planet. 
It's one of these in Visible. 

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But incredibly powerful, you 
know, things that happens with 

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people. 
And so with respect to 

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confidence at work, the idea I'd
like to offer you is that it's 

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okay for others to feel 
uncertainty. 

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That's okay, they can feel 
uncertain but I have certainty. 

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I know why I'm here. 
I know what I'm here to do. 

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I know what matters to me and 
how I'm here to contribute in 

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this situation. 
I don't need to have perfect 

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information and I don't even 
need for them to be on board. 

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With me, I can have enough space
so that I am not attached to 

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them. 
And as a side note, this is Also

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one of the things I find to be 
so valuable about having a 

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coach, or a community, or a 
counselor, or someone who is 

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outside of the work environment 
to process thinking and have 

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these kinds of conversations 
with because things happen 

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through our work, all of the 
time and we don't always have 

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that that moment to pause and 
say, whoa, what just happened? 

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Something weird happened and 
because it was in this meeting. 

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Ting. 
I just kept my mouth shut 

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because I wasn't quite sure how 
to process that, but being able 

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to speak with somebody else 
who's not within that 

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environment can be incredibly 
grounding and orienting. 

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So when you feel uncertain or 
when you feel like gosh, maybe 

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I'm feeling a lack of confidence
and I, you know, I don't believe

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that my manager Believes In Me 
Or I don't believe that my 

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Believes In Me as an initial 
starting point, just decide 

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that, that's okay, that's okay. 
And then decide What is it that 

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you can find certainty in? 
How can you find confidence? 

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In yourself, who you are? 
Why are there even when things 

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are uncertain or you might not 
have perfect information? 

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I think one of the things that I
most love about working with new

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managers is, it's very often 
this Age of realizing that who 

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you are being in the world can 
influence and affect the larger 

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organization that you're a part 
of just because you exist in 

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that space. 
And one of the things that's 

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hard is that you will feel a 
pressure to conform to sort of 

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how things are done. 
And there's always going to be a

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bit of a negotiation between 
what is the existing landscape. 

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Scape and power structure that 
you're working in. 

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And who are you here to be? 
And how will you influence and 

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gently change the shape of that?
Just because that's who you want

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to be. 
I need to do another podcast 

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episode on the distinction 
between leadership and 

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management, but I just want to 
offer you this perspective on 

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it. 
While I have you here leadership

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is a choice managing People is a
set of skills. 

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And what this means is you get 
to be a leader. 

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Whether you are the newest 
person in the organization, even

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if you have no direct reports, 
you can be a leader just by the 

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choices you make and how you 
relate to others and in how you 

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show up for yourself. 
And for those that you are 

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connected to, that is completely
separate from the skill set of 

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man. 
Judging people. 

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And so working with new managers
and why I'm so delighted to have

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this time with you and to have 
you here is that we get to begin

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to explore. 
What is this going to mean for 

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you as you rise invisibility, as
you gain responsibility and you 

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feel the uncertainty around your
sense of confidence and then 

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begin to find a more study 
footing with that. 

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So it might be interesting as 
you go into your work week to 

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take time and notice where do 
you feel a sense of confidence? 

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Where do you feel that absence 
of that? 

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Where do you feel like you need 
to perform? 

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And display the presentation of 
confidence. 

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Where do you actually feel it? 
Genuinely in your life and if 

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it's been a while because some 
of us have had work experiences 

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that were so undermining of our 
sense of confidence in our self 

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and it's a real drag when that 
happens, but it's definitely a 

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thing that that happens in the 
world and recovering that 

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recovering from that can be a 
bit of work. 

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But take time to also notice 
what is it like for you 

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personally to feel a sense of 
confidence when have you 

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experienced that? 
What does that feel like? 

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When its present for you and 
maybe it has nothing to do with 

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your work life? 
Maybe it's about something else 

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that you've experienced in the 
course of being a human on the 

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planet. 
But you want to understand for 

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yourself what is it? 
Genuine feeling of confidence 

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feel like for me, it's Kind of 
this sense of trust with myself 

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that even though I can't control
everything and there's a lot of 

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uncertainty. 
I know that I'm good with me. 

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I know that I'm good with me 
that it's okay to not be perfect

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that it's okay, to make mistakes
to appreciate what I do. 

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Bring into the room and I'll 
share to and, you know, in the 

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last year as my work. 
And the way that I've worked 

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with, people has changed a lot 
because of the pandemic. 

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And what that has meant for 
working with people, one of the 

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things that I have really found 
a great sense of confidence, And

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relief in this question of, why 
am I here? 

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What am I here to bring? 
What is it that I want to 

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contribute, and I've distilled 
it into this one statement that 

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I will share with you. 
Now, in case it is helpful and 

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it's this I use my gifts. 
Doing work. 

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I love with people. 
I respect for people. 

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I care about when I remember 
that. 

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I use my gifts doing work, I 
love with people, I respect for 

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people. 
I care about that's something I 

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can anchor into my sense of 
confidence, feels so grounded 

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and so clear. 
And the way that I live, that 

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the way that that truth shows up
in my work, life can look like a

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lot of different ways, right? 
Like it can look like my 

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coaching practice can look like 
tea. 

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In my meditation classes, it can
look like working within a 

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global organization. 
But this through line that is 

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something that I have confidence
in, that is something I am loyal

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to, because I have chosen that I
have decided that I have 

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Fidelity and I hold myself with 
care. 

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That is the kind of confidence. 
I want to point you towards in 

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yourself. 
Because that too, when we're at 

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work, that is something that is 
so valuable in our leaders and 

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00:24:34,600 --> 00:24:40,400
for you as a manager, when you 
can bring that sense of 

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certainty and calm groundedness 
to your team. 

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It is immeasurable the value and
the benefit that you bring So 

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that is what I wanted to share 
with you today, this idea of 

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confidence of finding a sense of
being in true faith and Fidelity

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00:25:03,600 --> 00:25:07,800
and loyalty to yourself that no 
matter what. 

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You've got your own back that no
matter what else changes you are

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00:25:13,400 --> 00:25:19,600
good with you. 
Bringing a lot of Grace to 

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00:25:19,600 --> 00:25:25,200
yourself and then allowing that 
to radiate outward, to all of 

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the relationships that you have 
in the workplace. 

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Thank you so much for listening.
I hope you have a wonderful rest

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of your day. 
I'll see you in the next 

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00:25:35,100 --> 00:25:41,600
episode. 
Do you want personal 

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00:25:41,600 --> 00:25:44,500
confidential help with your 
situation at work? 

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00:25:44,600 --> 00:25:48,700
I offer one-on-one coaching and 
can help you overcome challenges

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00:25:48,800 --> 00:25:53,300
reach your goals and become a 
more effective leader to 

337
00:25:53,300 --> 00:25:55,900
schedule a consult. 
Go to my website. 

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00:25:55,900 --> 00:26:01,200
Kim nickel.com Coaching and 
we'll schedule time to talk 

339
00:26:01,200 --> 00:26:04,800
about what's going on with you 
and how I can help talk to you 

340
00:26:04,800 --> 00:26:00,800
soon. 
Coaching and we'll schedule time

341
00:26:00,800 --> 00:26:04,600
to talk about what's going on 
with you and how I can help talk

342
00:26:04,600 --> 00:26:05,300
to you soon.
