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Welcome to the new manager 
podcast. 

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I'm your host, Kim nickel. 
Hello, and welcome. 

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I'm glad you're here. 
And I hope you're doing well as 

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we get started. 
I need to share that. 

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I recorded this episode and then
I don't know what happened. 

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Something weird happened. 
My computer crashed, I had to 

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reboot it and episode was gone. 
So I'm recording it again. 

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And I'm telling you this because
I know that you have had Had 

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things like this happen where 
you have done something, you've 

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done some work and then you went
to save it and it didn't save or

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you the system, something weird 
happened, and it crashed, and 

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you lost the work and it 
happens. 

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It is a thing that happens. 
But here are my thoughts about 

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it. 
Number one, this is a normal 

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thing. 
Like, if you're going to make 

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stuff, sometimes things are 
going to go weird and it's going

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to crash. 
You're going to lose like Going 

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to lose the work. 
So that's normal. 

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That's part of what happens 
here. 

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And number two, I'm also 
deciding to think of it from the

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lens of, well, this episode that
you're getting now is going to 

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be so much better because that 
first one that was like my warm 

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up. 
That was like my draft. 

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That was like the dress 
rehearsal and now I'm going to 

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be able to deliver this 
perspective and information to 

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you. 
In an even better way with more 

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clarity and a whole lot more fun
because, hey, I'm a human too. 

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And sometimes they get a little 
stuck in wanting to get things. 

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Right. 
I have an idea of how I want 

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them to be. 
I want to get it done correctly 

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or in the way that I imagined it
and sometimes as a result that 

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can make me a little bit rigid. 
I don't know if you can relate 

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but you have this idea of how 
things need to be and if other 

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people or the world around you 
or the system's you're working 

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with, Are not totally onboard 
and cooperating with you 

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sometimes that can be really 
challenging so I am with you. 

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We are humans and we roll with 
the world as it rolls with us 

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and it's not a problem. 
So the main topic I wanted to 

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share with you today, I wanted 
to talk about mindfulness and 

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specifically thinking about 
mindfulness as a skill of 

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attention and this makes it for 
me like this is the reason Ian 

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why mindfulness is so valuable 
as a practice and as a like an 

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approach to your work and to 
your life and your inner World, 

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your outer world. 
What makes mindfulness so useful

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because it's a skill of 
attention. 

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Where is your attention? 
What is the quality of your 

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attention? 
And the way that I think about 

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mindfulness is in this, this is 
how I Define it, it is your 

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attention in the present moment.
With curiosity and kindness 

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present moment. 
Meaning, can I be present and 

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aware of what I am experiencing?
What is happening here? 

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Can I simply notice what is in 
this present moment with me? 

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Sometimes what we become mindful
of is how distracted we are. 

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Wow, my mind is everywhere right
now except for hear that. 

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It's mindfulness to can I 
observe and notice the quality 

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of my attention. 
Like it's not about, you know, 

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I'm going to ignore everything 
to to focus. 

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It really is about being honest 
and really kind in noticing 

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where is my attention right now?
What is the quality of my 

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attention? 
And my perspective also is that 

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as humans, you arrived onto the 
planet finely tuned to the Of 

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attention of the people around 
you. 

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I think of this as simply a 
survival mechanism. 

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That when we are born, we can't,
we can't talk, we can't move 

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very well. 
We're very dependent on the 

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humans around us. 
We're very dependent and were 

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very tuned in to the quality of 
attention that we are receiving.

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And so for a lot of us and also 
So I will share if you have kids

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or if you've spent time around 
kids you know that they're 

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really tuned into the quality of
attention that they're getting 

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from the adults. 
My favorite example is if you've

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ever spent time with the little 
kid and they want you to come, 

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look at something like, hey, pay
attention to me, come look at 

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this. 
I want to show you something. 

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If you are faking it, if you are
pretending. 

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Yes sweetie. 
I see you. 

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They know when you are lying, 
they Until they can tell when 

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you are faking when you are 
pretending to pay attention, but

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really you're distracted and 
part of you is thinking about 

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something else, as humans were 
so perceptive to the quality of 

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attention of the people around 
us. 

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And as you grow into an adult, 
you learn all these new skills, 

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all these new things that you 
learn to do and you never lose 

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that ability to feel All into 
and become aware of the quality 

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of attention that you are 
receiving from people around 

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you. 
I think this is also why we tend

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to take things. 
So personally, if we're in a 

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meeting with someone, and they 
seem impatient or 

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short-tempered, so often, the 
first thought is, are they mad 

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at me? 
Did I do something? 

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Is this about that thing over 
there? 

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I wonder if they're upset about 
this. 

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Did I do something wrong? 
We tend to Miss attribute, other

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people's behaviors to ourselves,
so much of the time. 

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When really, we don't know what 
else is happening for them. 

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And then we are the human in 
front of them. 

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And so they're sort of, you 
know, having their experience, 

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in our Direction. 
And we take things really. 

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Personally, the way that I've 
explained this in relationship 

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context, it works in the 
workplace, but sometimes it 

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really makes sense. 
When we think about our, our 

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relationship with family, 
friends, and loved ones, Ones. 

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Is this idea of having emotions 
near somebody. 

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So for example, I might be 
having an emotion near you. 

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It's not necessarily about you, 
like I might be feeling really 

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frustrated and so I'm talking 
and I'm feeling so frustrated, 

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but it's not about you. 
I'm not frustrated because of 

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you, but you are in the presence
of a human who is frustrated, 

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and you might have some feelings
about That and you might have 

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some thoughts about that and you
might then try to change that. 

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How can I fix it? 
What can I do is this about me? 

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Like it's so interesting when we
start to look at each other like

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a relationships in ourselves. 
Do this perspective of being 

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Mindful and present to is there 
an emotion here? 

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Let's just hold that, you know 
like is there an emotion here 

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before going into the store 
Three, or the misattribution or 

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wondering, is it me or is it, 
you know, something completely 

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some could something completely 
different. 

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So mindfulness is a skill of 
attention, you're already wired 

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for it, you probably don't 
realize it and the more you 

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become aware of how you can use 
your attention and how valuable 

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it is. 
It really begins to change the 

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way that you work. 
The way you communicate. 

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And the way that you experience 
Your work and your life to be 

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quite honest because you know, 
as well as I that if you are not

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enjoying what is happening in 
your work and professional life,

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then that unease or 
dissatisfaction will have a 

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ripple effect throughout the 
rest of your life. 

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And you know this because if you
are not happy at work, you 

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probably are talking about it to
somebody else or if you're not 

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talking about it and you're just
holding it silently inside. 

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I'd then you're not going to 
show up into your other 

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relationships in the same way if
you're holding something kind of

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difficult and secret on the 
inside and you might also know 

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this because perhaps you have 
been the person who lived with 

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somebody who is having a really 
hard time at work and when they 

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came home and they wanted to 
talk about it or they came home 

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and they didn't want to talk 
about it, but you could still 

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tell that they weren't Will you 
present that? 

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Something was weighing on their 
mind or heavy on their heart. 

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You could still sense that it 
was there because as humans were

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really good at sensing and 
perceiving the quality of 

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attention of the people around 
us. 

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So here are some thoughts and 
some ideas I wanted to share 

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with you around being mindful in
the workplace and how to use it,

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both for yourself and for the 
People that you work with. 

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And as context to, I have just 
found mindfulness to be 

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incredibly useful as a human who
works with other humans. 

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It's something that has really 
informed my career and the work 

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that I did as a manager and then
now not just in my work as a 

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coach and like as a teacher and 
instructor that just has a human

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who is navigating the world 
mindfulness is the Datian of 

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just about everything that I do 
now. 

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So here are some things one, is 
that when you are being mindful,

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when you are practicing 
noticing, where's my attention? 

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Is it in the present moment with
curiosity and kindness and 

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curiosity, is what allows us to 
learn new things. 

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It allows us to wonder, huh? 
I wonder what else is going on 

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here, or? 
Oh, that's really interesting. 

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Huh. 
Okay, and then kindness is what 

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keeps the Curiosity warm and 
friendly. 

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Instead of feeling like an 
interrogation. 

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So it's the quality of curiosity
that you had when you were a 

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little kid or you're just 
interested in things, but 

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there's no agenda and there's no
self-judgment. 

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It's just this friendly warm 
curiosity of like, oh, this is 

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so interesting. 
I wonder. 

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Hmm. 
Okay, that's the quality of 

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curiosity that we're going for. 
So when you have this in mind 

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then it allows you to notice 
when something is a little bit 

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off. 
You start to notice it sooner 

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rather than later which means 
you can address challenges and 

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problems when they're smaller 
rather than until they get so 

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big. 
So for example, here are some 

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signs that something might be a 
little off. 

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Over consuming over-consuming 
can be over consuming advice. 

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Like when you ask 10 different 
people for their advice on a 

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thing and then you feel 
overwhelmed because you don't 

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know what to do with all the, 
their opinions over consuming 

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can also look like like, 
literally over eating food, 

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which we do when we can feel 
stressed or when were angry, but

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don't want to admit it or when 
we're worried, and are having a 

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hard time facing that. 
Zooming of food can happen over 

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consuming of alcohol. 
I'm going to say that because I 

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used to be in the legal 
profession and that is a really 

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big issue in that profession in 
part because there are a lot of 

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cultural norms around. 
Drinking it starts in law 

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school, that was how we would 
often socialize and then it 

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turns into social events at work
and then it turns into all this 

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is just how I bond with people 
and it takes the edge off. 

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And the drinking culture has 
been so prevalent and so 

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normalized. 
It is really easy to Simply over

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consume. 
So that's a practice that often 

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happens and we can also over 
consumed with knowledge. 

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Like we sometimes think we need 
more knowledge in order to solve

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problems or in order to address 
challenges and that can turn 

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into Down a rabbit hole of 
research that can turn into 

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never trusting yourself to make 
the right decision. 

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And instead over consuming 
information thinking that more 

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information. 
Another class another book, 

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another degree, another 
certification thinking those are

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the things that will help you 
address the challenge. 

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Avoidance is another sign. 
That things are a little bit 

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off. 
Is there something? 

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You are avoiding a In a 
decision, decision, avoidance is

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huge because the thing we tend 
to Art, but we're tending to 

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want to protect from, is either 
a fear of being wrong or a fear 

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of making a mistake. 
And so there's can be a 

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reluctance to make a decision 
for fear that. 

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What if I make the wrong one? 
What if I make the wrong 

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decision and I make a mistake or
it's not it doesn't go the way I

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want it to go. 
So instead of making the 

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decision, we avoid the Decision.
Which in a way, is another 

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decision of itself. 
It's like you're deciding to not

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decide but you're still choosing
an outcome, you're choosing the 

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outcome that comes from not 
deciding. 

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So watch out for avoidance. 
Ruminating the non-stop 

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wondering what if and it's the 
kind of what if that makes 

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things feel closed and crowded 
intense as opposed to that 

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expansive? 
What if That feels inviting and 

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spacious and filled with 
possibility, it's really 

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interesting. 
You want to feel into is this 

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what if making me feel better 
more open or making feel more 

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closed and worried the closed 
worried often looks like 

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replaying conversations in your 
head. 

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Like, oh maybe if I had said 
this differently they would have

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done that differently or it can 
think of Imagining the 

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conversation. 
So if I say this, then they'll 

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say that. 
And then I'll say this or the 

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fear of, if I say this, I bet 
they'll say that and then I'll 

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have to do this and there's a 
difference between kind of being

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strategic and intentional and 
the feeling of anxiety that kind

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of spins up and never actually 
goes anywhere. 

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So you want to be able to feel 
into Difference. 

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And then the last thing, the 
sign that something is a little 

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bit off is there's like a 
complaining happening. 

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And you know this if you've ever
been the person who live with 

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somebody who came home and 
complained about work, or who, 

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you know, kept it really silent 
inside, but you could tell 

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something was wrong or if you 
are feeling this urge to 

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complain about what's going on 
with others. 

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And a lot of times, what I see 
is that the feeling of complaint

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is often Being driven by a 
desire to connect and to feel 

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understood. 
It's this thing of like what is 

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happening, something doesn't 
feel right? 

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And I don't know how to address 
that, but I have clarity about 

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the pain or the discomfort or 
the problem. 

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And so I put my attention on 
that part and then I look for 

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connection with others through 
that difficulty. 

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So when we are being mindful we 
are simply Hang attention to any

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of these behaviors, not from a 
place of judgment. 

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But just from this place of 
noticing, ah, this is 

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interesting. 
I'm noticing this tendency and 

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the thing that can be tricky as 
that very often, it's a 

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cumulative pattern. 
So it's something that happens 

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over time. 
And this is also why it's so 

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much about the context. 
So, you know, it's not 

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Necessarily like are you 
thinking over and over about how

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you're going to have this 
conversation? 

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It's more like are you not 
sleeping because you're not able

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to think through and then move 
forward on this conversation or 

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as one of my early clients told 
me? 

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She's like I love what I do. 
I'm really good at it but I 

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can't stop thinking about it and
I want to have some times when 

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I'm not thinking about work. 
If I'm taking my dog for a walk,

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I just want to enjoy being With 
my dog, if I'm having dinner 

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with my husband, I don't want to
be thinking about work. 

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I just want to be present in the
moment with my partner. 

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So those are some of the 
distinctions that were looking 

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for. 
We want to be mindful and aware 

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and feel into these differences 
of so that we start to know so 

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that you start to know, are you 
in a place where you want to 

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change something? 
Because Otherwise it's easier 

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for the momentum to just 
continue in a direction that 

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doesn't actually help. 
And then what's interesting is 

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when you turn the lens in a 
slightly different angle and 

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then you are the manager and 
you're looking at your manager. 

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So how you manage up you're 
looking at your team, how you 

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manage down and you're looking 
at your colleagues like how you 

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manage a cross, you can start to
look for a couple of things and 

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I'll just give a few examples. 
Examples that my clients have 

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come with. 
And what's really fun to is 

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because I work with people from 
every industry. 

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I've really been able to see how
much of these situations. 

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They're really not specific to 
the industry. 

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It's more like any time two or 
more people are working 

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together. 
This can happen because this is 

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a human thing. 
So the good news to for you is 

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that the more you learn how to 
work with this from a human. 

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Perspective. 
Then you can bring it into any 

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situation that you are working 
with humans and you can use like

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the tools and Frameworks in 
those different settings because

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the industry is not the most 
prevailing thing, it really is 

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the human part of it. 
So a number of my clients have 

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made observations and it's this 
essentially this, oh, this 

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person I'm working with is not 
very good at managing their 

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stress and so they're taking it 
out on me. 

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Me or they might phrase it as 
oh, my manager is under a lot of

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stress and anxiety. 
And so now that's flowing out of

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her. 
And as a result, she's putting 

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lots of pressure on us trying to
get some kind of outcome. 

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Or it might be this other 
manager that I'm working with is

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really stressed out and they're 
not managing that. 

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Well, and as a result, its kind 
of leaking out. 

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And now everybody is feeling the
sense of urgency and stress 

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because that one person is 
radiating, this urgency and 

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stress. 
I think it's so interesting when

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we, when we look at humans 
working together as participants

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In this ecosystem. 
And if one person is chronically

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and consistently radiating, 
urgency and anxiety, and stress,

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it becomes very, very valuable 
for the other folks in that 

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system, to be able to identify 
and manage for themselves. 

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What do you do in the presence 
of a stressed out person? 

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Because we want to be really 
mindful of not taking that on 

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and then. 
Become stressed too. 

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And then we put pressure and 
anxiety and urgency on those 

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around us. 
Like, sometimes being the 

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manager, one of the most 
valuable roles you can do is act

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as a little bit of a buffer. 
So that the stress of the folks 

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above you is not going to bleed 
down into your team. 

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And the thing is we don't want 
you to absorb it, right? 

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But we want you to feel The 
capable and prepared to redirect

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or neutralize it and at the very
least, that means not taking it 

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personally so that you're not 
absorbing it and then having 

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that as an adverse cumulative 
effect and one of the things 

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that helps is that mindfulness 
because it gives you perspective

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and that perspective gives you 
options. 

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So here are a couple of things 
to think about one is you want 

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to turn to Or is it you want to 
face it? 

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Whatever the it is the thing 
that's causing you to be in 

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stress or anxiety or the thing 
that you see someone else is 

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really struggling with. 
You want to be able to turn 

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towards it and face it from this
place of staying really grounded

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and really present. 
Then you want to name it. 

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How are you seeing this? 
How would you describe it? 

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The way that you name and 
describe a thing. 

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Well, then inform the path. 
You choose to address it or 

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00:22:29,100 --> 00:22:33,000
correct it or support it or fix 
it, right? 

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And this is where then once 
you're able to name it, this is 

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00:22:36,000 --> 00:22:39,800
what I'm seeing. 
This is how I would describe it.

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When you do that, from a place 
of being very Mindful and 

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grounded present with curiosity 
and kindness. 

343
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You're able to start to get a 
sense. 

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And so what is it that we're 
really dealing with here and 

345
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once you can first described it,
then you're in the position for 

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this next piece which is to then
be curious that Curiosity that 

347
00:23:02,000 --> 00:23:06,200
gives you perspective which 
gives you options which lets you

348
00:23:06,200 --> 00:23:10,500
take things less personally. 
So it doesn't cost as much 

349
00:23:10,500 --> 00:23:13,300
energetically. 
It's less draining and it's less

350
00:23:13,300 --> 00:23:15,900
distracting. 
It simply becomes 0. 

351
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This is really interesting. 
It's so interesting. 

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Resting that this person is 
choosing to say this in this 

353
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way. 
So it's really interesting that 

354
00:23:25,500 --> 00:23:29,000
this person seems to be 
struggling with this, what is it

355
00:23:29,000 --> 00:23:32,700
that they're trying to achieve? 
What is the problem? 

356
00:23:32,700 --> 00:23:36,500
They're trying to solve for? 
What do I think is really going 

357
00:23:36,500 --> 00:23:40,200
on here? 
Who should I ask about this? 

358
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Who might, I get another opinion
or perspective on right? 

359
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Like once you're able to get 
into this place of Founded 

360
00:23:49,200 --> 00:23:52,500
curiosity. 
It allows you to tap into the 

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part of you that is really 
capable highly competent 

362
00:23:56,800 --> 00:24:02,400
flexible resilient resourceful 
and what's so great about that. 

363
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Those are the exact mindset and 
skills that you want to have 

364
00:24:07,000 --> 00:24:08,800
when you're dealing with a 
situation. 

365
00:24:08,900 --> 00:24:12,700
You've never dealt with before. 
A lot of times, I think we look 

366
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for a specific recipe, I just 
need the exact steps. 

367
00:24:16,000 --> 00:24:18,600
I need the recipe for how to 
deal with this person. 

368
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But so much of what we addressed
in the workplace with humans is 

369
00:24:24,300 --> 00:24:28,200
nuanced, there are cultural 
considerations, there are all 

370
00:24:28,200 --> 00:24:33,200
kinds of contexts around the 
relationship, what's going on. 

371
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But if we can simply remember, 
can I be present? 

372
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Can I turn towards this thing 
that I'm noticing is a little 

373
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bit off? 
Can I name it? 

374
00:24:42,700 --> 00:24:44,500
How would I describe what this 
is? 

375
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How would I, you know, name what
what is happening? 

376
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And then being really curious 
and really kind, okay? 

377
00:24:53,100 --> 00:24:56,100
This is interesting. 
Let's take a look like what else

378
00:24:56,100 --> 00:24:59,100
could be going on here? 
What else could this mean? 

379
00:24:59,700 --> 00:25:03,700
What other options do I have? 
Now all of a sudden you're 

380
00:25:03,700 --> 00:25:06,800
getting a little bit more 
Direction, a little bit more 

381
00:25:06,800 --> 00:25:12,700
grounded just because of the way
that you're meeting the moment. 

382
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So that is what I wanted to 
offer to you today and if you 

383
00:25:18,000 --> 00:25:23,900
want to To do this work with me,
then you just go into the show 

384
00:25:23,900 --> 00:25:28,400
notes, go to the calendar link, 
you can schedule a consult with 

385
00:25:28,400 --> 00:25:31,900
me so we can talk about it. 
I also have a group coming up in

386
00:25:31,900 --> 00:25:35,800
May, so go into the show notes. 
You'll find a link to learn more

387
00:25:35,800 --> 00:25:39,600
about that and that is what I've
got for you this week. 

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Thank you so much for listening 
and I will see you next time. 

389
00:25:47,400 --> 00:25:49,200
Hey, before you go. 
Go. 

390
00:25:49,200 --> 00:25:52,200
If you like this podcast, leave 
a review. 

391
00:25:52,700 --> 00:25:56,100
Tell me why you listen and what 
has helped you? 

392
00:25:56,500 --> 00:25:58,600
Thanks so much. 
I'll see you next time.

