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Welcome to the new manager 
podcast. 

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I'm your host, Kim nickel. 
Hello, and welcome. 

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I'm glad you're here, and I hope
you're doing well as we get 

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started. 
I want you to know. 

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I am taking new clients, so if 
you want to work with me 

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one-on-one, go to my website, or
go into the show notes and 

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schedule time to talk with me. 
So we can get a sense of where 

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you're at, where you want to be 
and how I can help you to get 

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there. 
Now, I want to start today. 

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Also, with a celebration One of 
my clients has been making 

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incredible progress and 
specifically. 

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There were three things that she
wanted to work on when she 

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reached out to me. 
Number one, she wanted to become

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a more confident leader. 
Number two, she wanted to know 

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how to set boundaries and 
communicate them clearly. 

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And number three, she wanted to 
learn how to have a healthy 

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work-life balance and I'm really
proud of her for all the work 

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that she's been doing on these. 
And she recently shared with me 

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that coaching she said, has 
already changed my life for the 

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better because of it. 
I had the tools and confidence 

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to stand up for myself and my 
co-workers and improve a very 

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toxic and abusive work 
environment. 

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This change has now allowed me 
to work on improving my work, 

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life balance and spend time 
doing things that I loved that. 

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I had stopped because of work, 
and I love this because I think 

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it also, Oh, really illustrates 
how connected, all the parts of 

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our life are, you know, for 
dealing with a work environment 

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that is really not good for us. 
Of course, work-life balance is 

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going to suffer. 
Of course, that might challenge 

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our confidence that might 
challenge our boundaries. 

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Like, there's so many ways that 
all of The Elements of Life, all

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connect, whether that's in your 
personal life or your work life.

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So, I find that If you're 
wanting to develop your 

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abilities and your skills as a 
manager, it starts first with 

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recognizing that you are a 
human. 

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And being a human means, there's
going to be some human stuff, 

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like emotions, and beliefs, and 
fears, and desires, and the 

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stories that you tell yourself 
about who you are and about how 

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the world works and how all that
fits together. 

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The more you start to understand
that and raise your awareness 

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around It the more effectively 
you can address all of the 

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changes with work and so, you 
know, whether you are a brand 

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new manager or if you've been 
managing people for a decade but

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you've just never paused to 
reflect on some of these other 

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questions. 
Like that's why we're all here. 

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Like that's what this podcast is
about. 

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And it's interesting to like the
client. 

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I was telling you about just a 
moment ago, she's fairly new in 

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her career. 
And has just started managing 

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people like had a big project 
and just had her first official 

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team that she had to onboard and
manage and guide. 

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But I also have clients who are 
in more senior positions and are

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simply now, you know, all of the
things that they were able to 

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kind of avoid working on it was 
like, I don't have to work on 

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the communications part or the 
confidence part because I can 

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just be a really powerful 
Powerful work horse and let the 

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work speak for itself, like, at 
some point. 

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I think we all realize, oh, 
being a really powerful 

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Workhorse that is not a path to 
a sustainable enjoyable career, 

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right? 
Like, yes, I value being a hard 

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worker, but I am also a 
strategic thinker and I don't 

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want to spend all of my work 
life doing one kind of hard 

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work. 
I actually want to do something 

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different. 
I want to do more strategic 

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level thinking and planning, and
so that then requires that we 

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start to understand. 
Well, let's talk about 

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confidence. 
Let's talk about communication 

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skills. 
Let's talk about how to speak up

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for yourself and that actually 
brings us to the main topic I 

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wanted to address today. 
Which is speaking up, we talked 

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about this a little bit in the 
past, in the episode, about 

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advocacy feedback and boundaries
because those Those are all 

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different situations or skills 
that require speaking up. 

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But more recently, I've really 
been appreciating it. 

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As I've seen my clients begin to
find their own authentic 

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confidence, and their own kind 
of sense of courage. 

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And purpose, if you're a person 
who grew up with the thought of 

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speaking up, only causes trouble
like the best. 

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To get through. 
This is to just like, keep your 

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head down. 
Work hard, don't say anything. 

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Okay. 
Number one, please have zero 

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guilt or anxiety about that. 
That is a very legitimate coping

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strategy. 
And depending on the environment

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that you are in, whether that 
was your home, or your school, 

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or your town, or whatever, 
whatever you define that as that

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skill of being able to decide, I
am not going to speak up. 

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That would not be a good choice 
for me right now. 

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That is legitimate like that is 
a coping strategy. 

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That is a survival strategy that
has served you. 

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Well, but we come to a place 
where we realize, I want some 

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more options. 
What if I do want to speak up? 

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How can I get out of my own way?
How can I overcome the fear? 

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The worry? 
And the things that my clients 

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tell me, it's the fear of, well,
how can I speak up? 

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What if I'm wrong? 
I don't know. 

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That I have perfect information 
and I don't know if it's worth 

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it to say something until I have
all my ducks in a row. 

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So, that's one. 
The other is, what will people 

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think we'll this somehow reflect
badly. 

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Will people retaliate either, 
officially or subtly, you know, 

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will there be some kind of bad 
consequence? 

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Well, something bad happen if I 
speak up. 

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Sometimes it's simply the fear 
of Confrontation, if I I speak 

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up, they will be uncomfortable. 
I will be uncomfortable, it will

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be awkward. 
It will be difficult. 

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I just want to avoid that 
because it feels so terrible. 

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So it becomes really interesting
when we start to question, okay?

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Like, why are you not speaking 
up, and what specific situations

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are, you noticing? 
This is happening and what is 

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the alternative if you were to 
speak up and say, Thing, what 

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would be the reason why, what 
would be the purpose behind it? 

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And one of the ways we can get 
over, our fear is, when we 

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connect to our sense of purpose,
to our sense of why this 

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matters, even though I feel 
nervous, even though I'm scared,

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I might do a wrong. 
Even though I am worried that 

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they might think something bad 
about me if I speak up. 

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If we know why it matters this 
matters so much. 

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It matters more that I speak up.
Then I keep my silence in this 

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situation and part of what you 
develop to through the course of

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your career, is you begin to 
develop the skill of 

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discernment. 
And this goes into both, you 

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know how your judgment comes 
into play, which is directly 

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related to the way that you're 
thinking too. 

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Strategic thinking, how can I 
best address this? 

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What would be the purpose of 
speaking up and sometimes 

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actually let me give you a 
specific example. 

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So a year or two ago, I was 
working with a company and we 

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had a meeting set up with a 
vendor, a potential vendor, and 

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the vendor was in education 
company and they had were 

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affiliated with a big well-known
University. 

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And we were considering 
partnering with them to bring in

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some of their content to some of
the employees. 

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And one of the things I noticed 
was there was very little 

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diversity in their teaching 
faculty and staff that the 

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people who are teaching and in 
this expert position, they kind 

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of all looked the same and I 
know that for the company that I

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was in. 
We have a very diverse and a 

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very Global employee base. 
So one of my concerns was, you 

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know, I don't know how resonant,
how effective it will be to have

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such a, to have a teaching staff
and faculty that really doesn't 

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appear to reflect kind of who we
are, as a company and the 

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diversity of experience. 
And, you know, like just the 

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global presence that we had 
within our employee base. 

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And when we add this meeting 
with a vendor, I felt a little 

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uncomfortable as I was thinking 
in my mind. 

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I kind of want to say something 
about this. 

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I know that the vendor probably 
can't change anything because, 

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you know, they're teaching staff
is whoever they are they 

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probably won't change it just 
because I say something about it

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but what I decided in that 
moment was I thought, you know, 

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I think this is worth it. 
It's worth the discomfort even 

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They probably can't change 
anything. 

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Because what I want to do is I 
number one, I want to give a 

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voice to a gap that I see if 
we're considering hiring them to

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be of service to our employees. 
And yet, I'm sensing, there 

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could be a gap between, you 
know, who our employees are and 

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who the teaching staff is. 
I want a name that and I also 

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want to be willing to stand as a
row. 

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Role model for the other people 
that were in that meeting to 

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Simply name, the issue raised, 
the concern, give voice to it. 

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And not from a place of, you 
know, feeling like the, the 

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service provider was, you know, 
not good enough. 

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But just saying, hey, you know, 
one thing I'm noticing is this, 

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and I simply have some concerns 
because of X, Y, and Z, and 

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sometimes, when we speak up, 
especially when we're doing it 

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on. 
Half of others, when we 

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understand, you know, the 
ultimate picture here is I 

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really simply want to stand by 
the values that we say that, we 

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hold as an organization and I 
see something, I don't know if 

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other people see it. 
So I will give a voice to it. 

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That's an example of speaking 
up, not because you need other 

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people to change things, but 
because you simply want to 

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direct some attention, Ian to 
something of value. 

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And I think this is one of the 
reasons why, like, it's actually

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very interesting and it can also
sometimes very feel scary. 

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If you are a bit like an 
underrepresented person along, 

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any identity, access in your 
organization and that includes, 

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you know, whether you're a 
parent or not working with 

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people who are parents, that 
includes your gender, your race,

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your ethnic background, Around 
you know, where if you grew up 

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in the country or in the city if
you are multilingual like 

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there's so many different 
dimensions across which we 

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experience a sense of identity 
and either connection or sense 

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of disconnection belonging or 
questioning if we belong. 

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And what that means though, is 
that the lens that you look 

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through that is informed by your
lived. 

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Perience as a human just because
of who you are, you bring value?

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By the way, you see things, you 
might see things that somebody 

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else doesn't see at all because 
that just hasn't been their 

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experience so they don't they 
don't see it. 

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I'm also just remembering there 
was this happens, a lot in 

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advertising. 
I feel like we hear these 

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stories or an ad comes out and 
everyone says, they really Put 

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that out there like did they not
know that that was like the 

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terrible or not? 
Realistic. 

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And I'm thinking specifically 
there, I guess there was an ad 

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in the last. 
I don't know, maybe the last six

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months or so I don't even 
remember what the company was. 

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But it was for some kind of 
audio equipment like earbuds. 

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And they had this ad where there
was a woman who put on her head 

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set and went running at night in
the like in the place where she 

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lived and everyone was saying 
You must not have Have any women

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on your campaign team? 
Because, you know, a woman 

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running alone at night with 
headphones on like, no way way 

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too dangerous. 
You need to be aware of your 

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surroundings all the time and it
just really highlighted like, 

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oh, right. 
If they haven't had that 

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experience, it might not have 
occurred to them. 

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That that was a thing. 
So, coming back to this topic of

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speaking up, remembering that 
you bring value because of who 

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you are the lived. 
Once you've had in the world 

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means that you will see things 
that other people might not see.

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And, So speaking up can be 
important simply to give voice 

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to something, you see that other
people may not see, and when you

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give voice to it, then they can 
see it too. 

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And then we can decide what we 
want to do with that. 

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Now, the other thing of course, 
when you speak up, it actually 

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makes it possible for amazing 
things to happen to you. 

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Like, When you speak up and you 
say, well, I really want to get 

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promoted. 
What is the path towards getting

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there, or who I really am 
interested in what's happening 

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on that side of the business. 
How can I learn more about that 

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side of the business as you 
speak up? 

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It makes it easier for other 
people to know what you're 

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interested in, what your 
ambition is, what your 

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trajectory is, what you want to 
be growing towards like what 

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your growth Edge is. 
It lets people know what you're 

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interested in, which makes it 
easier for them to line you up 

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with some of those opportunities
that you might not know about. 

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So speaking up, you know, makes 
it easier for wonderful things 

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to happen for you. 
Now sometimes you will speak up 

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and nothing will happen and it 
will feel very frustrating, 

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you'll think, but hey, I spoke 
up. 

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I said the thing, why is nothing
changing? 

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But you know what? 
You just learned is you learned 

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something. 
Being more about where you work,

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you might have had this idea 
that well you know I don't speak

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up so you know I guess nothing 
can change and then when you do 

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speak up, if nothing continues 
to change. 

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I think you follow me. 
Nothing happens, you think? 

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But I spoke up. 
Why is nothing happening? 

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Well, what has happened is you 
have gained more courage. 

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You are exercising a new skill 
and you are learning something 

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about where you work. 
And then you To ask yourself, 

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how do I feel about that? 
Do I want to continue to stay or

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working at this place? 
Where when I speak up and I, you

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know, talk about getting a 
promotion or I talked about, we 

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say, our values are this. 
And yet our business practices 

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are that how do those things go 
together? 

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I really want to understand like
if nothing changes. 

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You've now learned something 
about the environment that you 

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work in that maybe you didn't 
see clearly before. 

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And what's amazing is that you 
start to also, Bring the sense 

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of confidence and the sense of 
you know, people talk about 

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executive presence, it's kind of
a weird topic but the way I've 

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best found to understand it and 
to explain and teach it. 

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It's what happens when you feel 
on the inside of yourself like 

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you're a worthy person with 
important perspectives and 

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valuable contributions and 
you're here to take up space, 

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you don't have to take a, you 
know, like an aggressive amount 

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of space but just you want to 
show up Your full-size, you're 

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not making yourself smaller 
because you're feeling small, 

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like, you're just showing up 
full-sized and you're feeling 

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really comfortable with that and
then people say, oh, executive 

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presence. 
So that's gonna be a whole other

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episode, a whole other topic. 
So here's what I want to start 

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to leave you with when you think
about speaking up, there are 

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three things to consider number 
one. 

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What do you want to say that? 
Can be literally the Words, what

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are the words I want to say? 
How do I, what do I want to say?

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Like what are the words? 
What do I want to say? 

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And then number two, it's how 
you say it, how will I say this?

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That means both the emotion that
energy, the body language. 

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How do you feel on the inside of
yourself? 

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When you say it, do you want to 
say it just to one person or? 

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Is this something that you want 
to say that, the All Hands are 

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in a group setting? 
The, how, how are you going to 

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say it? 
And then, the third part is, All

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of your thoughts and feelings 
about what's going to happen. 

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So, before you say anything, you
already have a very active story

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in your mind about what will 
happen. 

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If you say something and very 
often, we go into a catastrophe.

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We imagine all of the terrible 
things that will happen or we go

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into. 
Well, nothing will happen. 

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So, we go into Despair. 
And when we think about the 

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despair, we think about the 
context. ' we tend to just back 

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away and hold ourselves in 
silence. 

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So we want to get some clarity 
about. 

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Well what are all your thoughts 
about the reaction about what 

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might happen and then we can 
start to untangle what of those 

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fears can we plan to address? 
One of those? 

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Fears are actually not that 
important and we can also look 

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at what's the benefit or the 
payoff, what will this enable to

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happen? 
Right? 

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Like we just want to explore it 
a little bit more fully. 

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So when you start speaking up on
my gosh, I'll just share to like

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so many things can happen. 
You can heal relationships. 

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One of my clients says, you 
know, now that I am speaking up,

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she says I am healing 
intergenerational trauma in my 

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family line, because I come from
a family where the women don't 

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speak up. 
We just suck it up, we bear it. 

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And, you know, we carry this 
burden and she said, recently, 

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she just realized I like when I 
speak up about my boundaries, 

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when I speak up about what I 
want, when I speak up when 

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things just don't feel right? 
She said I am healing 

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intergenerational trauma in my 
family, it stops with me and it 

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just it was like oh my God. 
Yes. 

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Like that's what we do when we 
speak up regardless of what 

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happens on the other side, it 
also allows you to invite people

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to connect with you. 
It invites a greater 

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collaboration. 
It in Great invites more trust, 

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00:20:13,400 --> 00:20:18,000
it invites more transparency, it
really is like opening a door to

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so much possibility because 
you're now giving yourself 

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permission to get out of your 
own way. 

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Take up a bit more space, say 
something. 

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And then like step into that 
world. 

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The world were, you are the 
person who speaks up. 

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So, thank you so much for 
listening. 

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I am so glad that you're here. 
Here. 

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I hope you take something from 
this podcast, use it in a 

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powerful and compassionate way 
in your own life and I will talk

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00:20:51,100 --> 00:20:59,700
to you next time. 
Hey before you go if you like 

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this podcast, please leave a 
review. 

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00:21:02,500 --> 00:21:06,000
Tell me why you listen and what 
has helped you? 

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Thanks so much. 
I'll see you next time.

