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Welcome to the new manager 
podcast. 

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I'm your host, Kim nickel. 
Hi, and welcome. 

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I want to kick off today's 
episode by giving a shout-out, 

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to one of my students, her name 
is Francis, and she actually was

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first a student of mine in the 
yoga studio. 

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And then she became a student of
mine in my management skills 

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program. 
And so we've known each other 

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through these two different 
ways. 

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And anyway, Francis is a senior 
product manager She just 

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launched a podcast called 
Product remixed and She 

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interviewed me to talk about 
leadership and mindfulness and 

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some of the things that come up 
in the course of working with 

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humans. 
And what I think is really 

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interesting is that, especially 
with the product manager role 

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where a lot of the work requires
you to lead by influence rather 

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than through having, you know, a
direct line of authority over a 

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person. 
So they're not your direct 

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report but you are still 
responsible for getting work 

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done through the collaborative 
efforts of all of these 

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different stakeholders. 
So, listen to our episode, it's 

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on product remixed and you'll 
hear more thoughts and more 

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conversation about that. 
So for today, for our topic, I 

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wanted to share my thinking 
around this topic of Whether 

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it's something I teach a lot on.
And essentially the idea is this

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each one of us has our own inner
whether you can think of it as 

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the emotion or the energy or 
sort of like the attitude that 

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you bring into any situation and
one of the things that happens 

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with people and that happens 
with organizations is that there

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are micro climates that get 
created around people generally 

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and then especially In 
organizations. 

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And what I mean by that is you 
might have an organization with 

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an overarching culture, that is 
really pretty toxic, like, not a

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great place to work. 
However, you can have a manager 

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who had creates a microclimate 
around them so that their 

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particular team is not just 
functioning and performing at a 

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really high level but that it 
actually creates psychological 

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safety for people. 
People people feel supported, 

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people feel encouraged. 
People are doing their best work

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because of the microclimate that
one person is creating. 

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This is also true on the flip 
side. 

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So you can have a corporate 
culture or a company. 

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That is generally overarching, 
really, positive, really 

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supportive, really encouraging. 
But within that space, you can 

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have a mic Cool climate on one 
team around one manager, or one 

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liter, that Fosters hostility 
that undermines trust where 

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people are not doing their best 
work together because of the 

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microclimate of, of what of what
is happening. 

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Just with that person, that's 
what I think about. 

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When, if you've ever heard this,
this quote, or the saying people

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don't leave companies, they 
leave Jurors because the 

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relationship that we have at 
work with the person that is 

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directly. 
Overseeing us is so significant 

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and when it's not good, when it 
doesn't feel right, when people 

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are not skillful at that role, 
it can have a lot of adverse 

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outcomes either in forms of 
attrition, or interpersonal, 

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conflict, or confusion low, 
morale. 

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All of these, these qualities 
and characteristics can show up 

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Just because of one person. 
What is also interesting? 

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I'm going to flip this again. 
Is that you can have a situation

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where one person really can 
change. 

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The feeling and the 
functionality of how people are 

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working together. 
They can shift that microclimate

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just through their own inner 
weather and the way that they 

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communicate and listen and show 
up for other people and this 

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becomes really important because
it's always happening anyways, 

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whether you're aware of it or 
not. 

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Influence and especially 
influencing those around us 

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through our inner weather and 
what is the the microclimate 

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that we're a part of it's always
going to be inflow, it's always 

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going to be responsive and one 
of the ways to think about this 

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is because as humans, we are so 
wired to perceive the emotion 

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and the energy of others. 
We are just built, we are Your 

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to be able to perceive a very 
subtle level. 

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Even if we can't articulate, 
even if we can't put words on 

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it, we can kind of sense the 
presence in the quality of the 

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attention in the room and what 
is expected of us. 

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And if we're being judged, or if
we're being welcomed, we learn 

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to do this as children. 
It's kind of just built into us 

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as being social, mammals. 
And so, when you become aware 

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that this is something that 
happens. 

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Then it creates the opportunity 
to be intentional about it and 

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there's a lot of power available
to you through the perspective 

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of how can I influence the 
space? 

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You know, I tell my students 
often that you can't change 

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people and you can't control 
people. 

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Both of those things are really 
hard and I don't recommend it, 

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but you have the ability to 
exert tremendous influence. 

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In a very positive and 
productive and highly functional

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way. 
You might already be doing this 

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in ways that you don't fully 
appreciate that are creating 

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positive outcomes in your world.
So one thing I would ask of you 

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after this episode is as you 
think about how am I relating 

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with my team? 
How am I communicating, how am I

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listening as you start to, you 
know, tune into your own 

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Self-awareness and you start to 
notice. 

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What is it that I am doing that 
is creating this highly 

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functional situation or if you 
are dealing with conflict or if 

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something is just, you know, 
kind of off. 

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And right now, it's really easy 
to fall into conflict or 

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confusion or, you know, 
unhappiness just because there's

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so much that's going on right 
now that none of us had planned 

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to deal with but, you know, life
unfolds in the way it Does then 

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also beginning to ask yourself 
the question through the lens of

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influence through this. 
I microclimate in our weather 

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idea, asking yourself like what 
is the inner whether that I am 

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bringing into the situation? 
Am I showing up? 

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Inpatient frazzled? 
Am I being, you know, unclear am

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I showing up with a feeling of 
irritability because that will 

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affect how those around you. 
Respond. 

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Are you showing up from a place 
of patience? 

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Kindness feeling, relaxed, 
feeling called believing in the 

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best of people. 
Are you showing up with a 

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generosity of spirit? 
Are you showing up with an 

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intent to support and 
facilitate, you know, one of the

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things I love about the word 
facilitate and about the work I 

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do as a facilitator. 
Is that the job is literally? 

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How can I make things easier 
here? 

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And as a really fun thing to do 
is to help things be easier. 

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Whether you're helping a 
conversation, be easier, whether

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you are helping to facilitate a 
project to completion, whether 

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you are helping to facilitate 
understanding between different 

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people. 
So bringing this question about 

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noticing like what is your 
inner? 

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Whether what is it that you are 
feeling and thinking, right now,

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Again, these are invisible 
skills so it might take some 

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practice to develop this ability
to pause and notice as you're 

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going real time through your 
day, but it's totally available 

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to you. 
You already have the, the 

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foundation of it built into you 
as a human. 

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I believe that all humans do and
that it is something we can 

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learn and develop as a skill. 
What's also nice about this 

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idea? 
of inner weather is that if you 

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are, then in a situation with 
somebody and especially if you 

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are in a like a managing up, 
Situation where you're thinking 

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about. 
Okay? 

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Like my boss, every time we have
these one-on-ones, you know, 

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something about this doesn't 
feel good. 

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They're being impatient or 
they're being unclear, or 

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they're being not very 
supportive or they're being 

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micromanage e. 
Start to slink think about this 

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from the perspective of like, 
what is the inner? 

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Whether that they're bringing 
into the room? 

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What is the inner? 
Whether that they're bringing 

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into this call? 
Like what is it that I'm sensing

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and just be curious. 
You know, you don't have to name

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the emotion or assume an 
emotion, you don't have to 

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assume an intent but I want to 
encourage you to activate your 

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curiosity because it will start 
to let your brain like gather 

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this this new level. 
This kind of new granular level 

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of information that is currently
there, but might be overlooked. 

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And I had a student that I 
worked with before. 

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Who said? 
Yeah, my You know, I have a sort

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of a hard time with my boss and 
I'm trying to figure out like 

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what can I do to change things? 
Because my boss is always really

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stressed really anxious and then
I feel really stressed and 

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really anxious and I don't want 
to cut but I don't know what to 

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do about it and so we talked 
about it in terms of. 

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Okay? 
So your boss comes in with this 

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really strong, inner weather of 
high stress, high anxiety, High 

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urgency, that might come with 
some a feeling of it. 

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Patients or a feeling of 
pressure or this, underlying 

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feeling of fear, which is 
creating the stress and the 

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anxiety. 
So number one, just know that, 

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okay? 
When I am in conversation with 

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this person, they're probably 
going to bring this inner 

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whether that has this quality, 
right? 

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And so knowing that, I will 
likely encounter that with them.

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What can I do for me to make 
sure that I stay really? 

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Added really calm, so I can be 
in the presence of it without 

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absorbing it deeply so that it 
kind of carries me along with 

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them. 
It's kind of like, you know, 

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before you especially in San 
Francisco, where we have so many

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of microclimates. 
So many different kinds of 

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weather in the city you might 
say. 

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Okay so if I'm going to go out 
towards the beach I just want to

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check and see will it be foggy 
and cold or will it be sunny? 

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And warm. 
And if you know what the weather

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is likely to be, then you can 
equip yourself to enjoy being 

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there. 
You will know whether to bring a

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sweater whether you want to have
open toed shoes or closed toed 

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shoes. 
It just helps to be more 

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equipped to have the experience 
that will be of greatest use to 

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you and greatest enjoyment to 
you. 

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Depending on the relationship 
that you have with your manager 

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or with other people, another 
strategy is to name the weather 

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and it might sound like saying I
noticed. 

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It seems like you're very 
anxious right now. 

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You know, and sometimes this is 
not going to work. 

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So this isn't this is not 
prescriptive. 

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Like if you've been listening to
me, I hope you understand that, 

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a lot of what I share is not 
prescriptive, like, do this 

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thing, it's much more. 
This I want to offer 

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perspective, and I want to 
encourage you to try things 

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like, I trust you to take what 
you need from this podcast and 

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use it in the most useful way 
for your relationships, your 

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personality style, your 
organization, and your people. 

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But What can happen is you name 
the weather? 

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It seems like, you know, things 
are a little anxious right now. 

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It seems like things are a lot 
urgent right now and sometimes 

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just naming it can start to 
lessen the intensity of it, not 

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always but sometimes and so I 
want you to know that that is 

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available to you. 
Being mindful of your inner 

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weather. 
Can also mean that this is 

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another way you can use it in 
meetings and I want to say, 

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especially right now because so 
many of our meetings are 

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happening online where people 
are calling in from home. 

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And you know, depending on what 
people's lives are Beyond work, 

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there can be so much intensity 
or challenge or frustration or 

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even just Jen happening in their
lives. 

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And so when you get everyone on 
a call, sometimes even just 

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saying, hey everyone, as we get 
started, I just want to do a 

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check-in as a human. 
How are you doing today? 

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Like, in three words or less, 
you know, put it in the chat or 

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would you like, you know, just 
to say out loud just just as a 

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check in like how are you doing 
today? 

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And sometimes just giving people
this space to name and put words

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around just how they are. 
Like what their inner weather 

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is, can also sort of help to 
clarify where people are at. 

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We're not always going to be in 
a good mood. 

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Sometimes, we're going to be 
frustrated or irritable or 

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grieving, or just tired. 
And then, when we show up to our

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online call, we're feeling that 
emotion. 

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That inner weather is in that 
virtual room and it can create 

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either confusion like the 
thought of, oh my gosh, are you 

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mad at me? 
Like, This person mad at me 

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because what I'm seeing on their
face and the way that they're 

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communicating suggest 
frustration or fatigue, which I,

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you know, feels like are you are
you do have some kind of bad 

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feeling about me because also as
a human we take things really 

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personally. 
So by being able to give the 

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space for people to name, what 
is happening with them right now

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in their inner weather without 
getting into all the details, it

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can really help to kind of clear
the space and then let people 

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feel Welcomed as whole humans 
and then you can have a more 

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productive connection and 
conversation. 

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I have one friend of mine who's 
also been a student of mine in 

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the past and she said, yeah, you
know, I went into this meeting 

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and I opened the meeting by 
saying everyone. 

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I just need to tell you. 
I am really grumpy right now. 

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So if I seem impatient or grumpy
or in a bad attitude, Yeah. 

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Like that's true and it has 
nothing to do with you. 

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So now let's move on. 
And what happened was people 

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were like, oh my gosh, I'm so 
glad. 

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You said that, I feel that way 
too, sometimes. 

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It's totally okay. 
It became a way to connect and 

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it also demystified kind of what
was going on. 

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So I hope this has been helpful.
Pay attention to your inner, 

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whether notice the inner weather
of others, And be like, sort of 

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tune into a notice, the 
different microclimates that 

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emerge within your organization 
and the different people that 

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you work. 
With one of the things that 

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Francis and I, my former student
who has her podcast product, 

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remixed is, we talked about the 
idea that the skills that you 

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learn and how to manage people. 
Well, It's not like you go away 

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and learn them and then come 
back, you're constantly like 

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continuous learning and one of 
the reasons why I think it's 

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important and we wanted too much
deeper conversation around. 

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This is I believe that we do do 
our best work when we have great

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relationships with people, when 
we communicate, well, when we 

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feel heard and seen and 
respected as humans, when we 

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have our own self, Awareness. 
So we're not being careless with

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others, so that we are being 
clear when we are feeling 

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frustrated or impatient or 
urgent or sad so that we can 

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communicate in a much more 
productive way, all of these 

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things build trust and when 
we're careless it breaks trust 

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really easily. 
So it's not a thing that is ever

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sort of complete and finished 
one, you know, and are aware 

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that this is a thing that Can 
learn and develop and I want to 

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get better at it because it 
makes my life better and it 

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improves the lives and the 
productive creativity of the 

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people I work with, that's when 
some really magical things can 

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happen, which is pretty cool. 
So, it's not an either/or. 

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It really is a simultaneity of 
being a Human Being Alive, 

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working with humans and asking 
yourself, how can I create 

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something great here? 
Which I believe all humans 

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really want to be a part of 
something great. 

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And they want to believe that 
others. 

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See the greatness in them. 
It's easy to overlook and 

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forget. 
But the good news is that it's 

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always available to come back 
to. 

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So thank you so much for 
listening. 

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It was wonderful to have you 
here. 

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I know sometimes with podcasts, 
it can be weird, like, but I've 

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00:19:32,900 --> 00:19:36,200
been checking my And I know that
you're listening and it really, 

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really is an awesome thing to 
know. 

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So take this, I hope it is 
useful to you. 

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Do let me know if there are 
other ways that this topic plays

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00:19:45,200 --> 00:19:50,100
out in your own life, I love 
hearing from my listeners and 

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00:19:50,100 --> 00:19:57,300
thanks so much. 
Do you want personal 

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00:19:57,300 --> 00:20:00,100
confidential help with your 
situation at work? 

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00:20:00,300 --> 00:20:04,400
I offer one-on-one coaching and 
can help you overcome challenges

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00:20:04,500 --> 00:20:08,900
reach your goals and become a 
more effective leader to 

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00:20:08,900 --> 00:20:13,300
schedule a consult. 
Go to my website, Kim nickel.com

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00:20:14,000 --> 00:20:17,900
coaching and we'll schedule time
to talk about what's going on 

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00:20:17,900 --> 00:20:21,000
with you and how I can help talk
to you soon.

