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Welcome to the new manager 
podcast. 

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I'm your host, Kim nickel. 
Hello and welcome. 

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I am so glad that you're here. 
And I want to be very honest 

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with you and tell you that I 
recorded this episode and then 

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the more I was thinking about 
it. 

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The more I realized there was 
something else. 

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I wanted to include and so, I 
decided to do the whole thing 

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again, so you're getting a an 
updated. 

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And I guess the bonus lesson I 
want to offer in that is there's

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only so much pre-planning you 
can do. 

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And at some point the doing of 
the thing is the learning of the

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thing. 
There are so many ways. 

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You hear that lesson in the 
course of career and especially 

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if you're in the startup space, 
the whole obsession with 

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shipping a minimum viable 
product is because, whatever 

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idea you have, you want to make 
it and let people engage with 

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With it because that's how you 
will learn how to improve it and

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what to make. 
And when you think about your 

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career, and when you think about
leadership, and when you think 

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about the decisions you make 
around your life. 

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I want to offer the same concept
applies. 

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Like in the same way that I had 
an idea for an episode. 

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I recorded it. 
I created it. 

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And the process of doing that 
got me thinking more deeply 

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about it. 
And then I realized there was 

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more I wanted to share. 
And so you're getting This 

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revised and updated version. 
I mean, this is huge just to 

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remember because especially if 
you are a little bit of a 

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perfectionist and you hold 
yourself to a high standard that

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can work against you, when you 
hold yourself, back trying to 

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get things, perfect, in theory, 
rather than creating it engaging

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with it in the world and then 
making new decisions. 

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Based on the experience that you
have had in the course of 

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creating it. 
Releasing it. 

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So the main topic for today is 
this concept of leadership like 

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a DJ and I came to this metaphor
having gone through a few 

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experiences, where either 
leadership changed or I was 

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working with a team who is 
struggling with leadership 

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changing. 
As a coach with my clients and 

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they step into leadership roles 
and they are asking a lot of 

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questions about how to do it 
well, and how to do it, 

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effectively. 
And a lot of comparison of 

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themself to other leaders and 
wondering, how can they be 

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authentic? 
Or should they be like the 

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person who was in the role 
before, and this concept of 

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leadership like a DJ 
essentially, is this If I want 

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you to imagine that you are at a
party or you're at a dance club 

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and there's a DJ, and they're 
playing this music, and 

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everybody is getting with the 
groove and having a good time 

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and they are dancing. 
And it's a lovely moment and 

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then there's a new day. 
Jay so current, DJ leaves, new g

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day steps up to the deck, start 
spinning, some music, and 

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there's a little bit of this 
moment where everyone kind of 

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pauses and it's a little bit 
awkward. 

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Awkward because everyone's 
trying to decide like, how do I 

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dance to this? 
Do I want to dance to this? 

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Can I still get with this or do 
I need to take a break or maybe 

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even leave completely and every 
leader brings their own music, 

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their own tone, their own kind 
of guiding principles, whether 

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they are clearly articulated or 
not. 

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They bring this and what will 
happen is everyone will have 

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this moment of pause as they're 
trying to figure out. 

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What is it. 
That is important to this 

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person. 
What are the results that will 

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be measured what has changed 
when leadership changes and 

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depending on how close you sit 
to that leadership role. 

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It will affect you differently. 
So if you're in a really big 

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Organization. 
There might be a change in 

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leadership. 
And if you're very distant from 

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that role, then you might not 
really be affected at all. 

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And sometimes, this can be 
great. 

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It can be the sense of, I know 
exactly what my job is. 

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I know what I am supposed to 
focus on and it doesn't really 

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matter who is sitting in what 
chair because I know where my 

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expertise is, and I know what my
job is to do. 

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So Times leaders can change and 
you're not terribly affected by 

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the, you know, the the new DJ 
and then you music other times. 

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It can be a significant change. 
Maybe you are part of the hiring

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team. 
Maybe you had input about who 

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would be brought in to this new 
leadership role. 

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Maybe you had a very close 
relationship with the previous 

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leader and now is Ones coming 
in, you might feel like you have

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to rebuild trust and understand.
Are we on the same page? 

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Like what will be different? 
Now that there's a new leader, 

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in this role setting the tone 
changing the music, refocusing 

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the Strategic priorities. 
There can be a lot of questions 

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and that change in leadership 
may have a very significant 

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effect on you. 
And it may even be a situation 

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where you decide to leave the 
organization because you're not 

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really feeling connected to the 
new leadership. 

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You're not really feeling the 
music that they are playing and 

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you've decided you want to do 
something else again, which is 

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fine. 
It's just interesting to notice.

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So this idea of leadership like 
a DJ and you know, You are 

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thinking about how you show up 
as a leader. 

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It also becomes helpful to think
in terms of what is the music 

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that you're bringing? 
What is the tone that you're 

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bringing? 
And it might be different. 

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And sometimes, that's fantastic.
You can be the breath of fresh 

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air, or you can be the one who 
brings Clarity or before there 

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had been confusion. 
But also, if you are 

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experiencing resistance, if you 
are experiencing a team, that is

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not not really getting with the 
groove of what you're showing up

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with. 
It can be helpful to think in 

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those terms rather than simply 
writing people off or being 

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really hard on yourself. 
It can invite you to have a 

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conversation around. 
What is it that's changing. 

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And why, as you know, if you've 
listened to my earlier episodes,

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people are selfish and I don't 
mean this in a negative way or a

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bad way, but especially when you
are leading or when you are in 

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the man. 
General people are wondering. 

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How does this affect me? 
If you're stepping in as a new 

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leader, people want to know. 
How will this new leader affect 

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me? 
Will I be evaluated along the 

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same criteria will expectations 
change. 

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Are we moving in the same 
direction? 

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Or will this leader? 
Make decisions about where we're

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going? 
And how we'll get there. 

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And we'll, I understand how I 
fit in and we'll I want to be a 

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part of this. 
All of these questions that come

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back to us, really just as 
humans wanting to do good work, 

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wanting to feel respected and 
valued and appreciated and it 

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can be really easy to overlook. 
The fact that all of this is 

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going on. 
Most of the time kind of behind 

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the scenes. 
Like it's the questions people 

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wonder but they might not even 
bring it up specifically. 

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So when you are thinking about, 
That what does it mean to be a 

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leader or if your leadership is 
changing asking that question? 

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Okay, like if we're getting a 
new DJ, how do I feel about the 

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music? 
I'm hearing? 

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Do I want to dance to this or do
I feel like I am a gentle? 

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No to that and I'll find 
something else to do. 

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So here are a couple of things. 
I want to I want to share with 

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you and with respect to this. 
Is that when a new leader comes 

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in? 
There are a few specific 

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questions that will come to 
mind. 

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That people will want to know of
a leader. 

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For example, how do you see 
things? 

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When a new leader comes in, 
people want to know, how do you 

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see things? 
This is a question about 

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perspective and a perspective, a
question of worldview related to

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this. 
They want to know what are your 

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guiding principles? 
And especially when we're 

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speaking in a language like oh 
this leader is very data-driven.

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They say, oh, I'm happy to be 
your new manager. 

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I'm a very data driven person. 
People still want to know, Like,

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what does that mean specifically
and what are your guiding 

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principles around that data 
around how we get it around? 

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How we use it around? 
Which data do we value or 

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prioritize? 
Like, people want to know what, 

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what the guiding principles are 
similar related to this. 

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What do you pay attention to? 
What do you pay attention to? 

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Because what you pay attention 
to will often shape what the 

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expectations are. 
And also the sense of what is 

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it, that matters here, and this 
becomes also very significant 

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around. 
You know, how with the culture 

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and how do we treat one another?
So if there is, you know, one 

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person whose ideas are always 
discounted or a voice that is 

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always or consistently 
overlooked. 

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Or a voice that is always 
deferred to. 

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We're always looking, you know, 
as humans. 

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Like where does the leader pay 
attention? 

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What is it that they value? 
Where is their attention going? 

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If you want to look at it in 
more of a negative mindset. 

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That's also the part of you that
might feel like a little kid. 

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That wonders. 
What can I get away with? 

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Right. 
For reading really honest. 

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It plays out in that direction, 
too. 

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Also, we want to know what is 
important to you. 

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Whenever a new leader comes in. 
What is important to you? 

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This relates again to, like, 
what are your guiding 

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principles? 
How do you see things? 

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What do you pay attention to? 
What, what can we get away with?

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So, all of these questions are 
in play and whenever there's 

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that new person, that moment 
where you're kind of feeling 

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into like, is this music I can 
get with? 

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It's because we're trying to And
and fill in those questions for 

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ourselves. 
So I want to give you a specific

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example of how I've encountered 
this in my own career. 

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Many years ago. 
I worked for a start-up. 

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We were maybe 12 people, maybe 
18, kind of depended on, you 

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know, when, in the year it was. 
So, but relatively small group 

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and we had this leader, the 
founder of the company. 

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His name is Tom, and one of the 
things he declared, like one of 

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the things, Things. 
He said to us was that when we 

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sell, when we mark it, we do not
sell through fear, shame or 

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guilt, that was part of how he 
saw things. 

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That was part of his guiding 
principle, which is as a company

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that is wanting to amplify and 
contribute in a positive way. 

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We will not Do that by tapping 
in to our customers fear. 

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We won't leverage their shame. 
We won't amplify a feeling of 

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guilt in order to drive them to 
a buying behavior. 

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And this was a choice that he 
made and then we could all 

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aligned to that. 
And I thought this was 

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incredible because, you know, as
you know, probably because 

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you're a human who buys things 
in the world, whether it's 

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toothpaste. 
A store, a college degree or 

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whatever. 
There are a lot of different 

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emotions that drive buying 
behavior and fear. 

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Shame and guilt are very 
effective. 

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Like, if you amplify that 
enough, you can then sell 

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someone a solution. 
And I mean, it works, right? 

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That's why we see a lot of 
advertising and a lot of sales 

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practices whether, you know, 
their intentional or not like 

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it's effective and it works. 
So it's something that we see a 

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lot. 
So, with Tom And his role as the

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leader who is setting the tone, 
right, like setting that the 

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music, he said we don't do this,
he just decided. 

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And so when we then thought 
about, you know, what do we pay 

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attention to so much of what we 
were doing in the way that we 

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work together? 
And also the actions we were 

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taking as we were Building 
Product out and testing it with 

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customers. 
Is we were paying attention to 

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what are the choices were making
that ignite different emotions 

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with our community and we wanted
to really lean on inspiration 

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possibility. 
I would even say a sense of 

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agency. 
Although that wasn't language 

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that we used at the time. 
But as I look back on it, it was

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all about redirecting folks 
attention towards what is 

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possible for them. 
And what are the That they can 

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make. 
So what is it that you pay 

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attention to and what is 
important to them? 

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And for my manager and leader at
the time, Tom? 

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What was important to him was to
build something, meaningful, and

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Powerful. 
That would be a net benefit in 

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the world and it was important 
to be mindful of how we were 

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playing with emotion. 
Now, all of that really came 

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from one. 
Choice. 

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The choice that he made in his 
role of leader and manager. 

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And then he communicated that to
us. 

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And then so many of our 
decisions and choices about how 

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we ran the business and how we 
engaged with customers and 

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clients would then align to 
that. 

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Like that was kind of how we all
danced along and I mentioned 

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this. 
And, you know, one of the 

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reasons why I look back on this 
time with such appreciation. 

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Is realizing, you know, that was
a choice and so much of what 

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being a leader means. 
Whether you are a formerly, a 

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manager and have direct reports 
and fill out performance reviews

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for the people on your team or 
whether you are an informal 

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manager, like a product manager 
or you're managing up, or you're

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managing accounts, and you're 
managing those relationships 

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even though It's not a direct 
report situation that the way 

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that you make decisions sets the
tone, the way that you see 

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things sets the tone, your 
guiding principles, the 

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underlying, why of why you make 
the decisions that you do sets 

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the tone and this plays into so 
many different moments. 

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In the workplace, it affects 
performance reviews and how 

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people are evaluated it affects 
promotions and what behaviors 

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and qualities are seen as 
promotable or that register, as 

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kind of like, valid things. 
And I'm thinking specifically 

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of, you know, a client, a couple
of client conversations I've had

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with folks Who have come to me 
because they say, you know, I'm,

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I'm only evaluated against these
particular qualities, but I put 

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all this other effort into these
other things at work, and 

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they're not being recognized. 
And so, a lot of the work that I

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do with them is coaching them to
include that as part of their 

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value story and to educate, 
Their colleagues and their 

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managers so that all of the 
value that they're creating is 

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acknowledged and can start to 
become included in that 

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evaluation in that assessment. 
So, you know, it can be, it can 

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be unsettling. 
Anytime. 

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There is a change in leadership.
It can feel destabilizing. 

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Even if it's a leader that you 
are really excited for, you 

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know, this has nothing really to
do with. 

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Is it a good leader, or a L, it 
really is more about how we as 

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humans navigate change, and a 
lot of times leadership changes 

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and you're not involved in that 
decision, you know, it changes 

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in, maybe you haven't been a 
part of that decision, but your 

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life will be affected depending 
on who this person is, how they 

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see things, what their guiding 
principles are what they pay 

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attention to what is important 
to to them. 

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And then looking at it from the 
perspective of when you are 

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stepping into a leadership role,
when you are stepping into a 

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manager role. 
You may not realize it. 

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But all the folks connected to 
you, your team, your peers, the 

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others that you work with. 
They may also be taking a moment

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of pause to get us. 
Sense of this about you. 

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They're also going to be feeling
into like what is the music that

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you're bringing in? 
What is the the beat? 

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What is the tone? 
Can they dance? 

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Can they have a good time? 
Can they work effectively? 

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With the new music that you are 
bringing. 

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So, this is something that I've 
been thinking about. 

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And, you know, the first time I 
recorded this, I realized there 

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was so much to this that I had 
not thought about until I 

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recorded it once, and I decided 
that it was worth it, that you 

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are worth it to take the time to
re-record this. 

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And share more with you. 
So as we get ready to wrap up 

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this episode, a couple ideas I 
want to share is when you think 

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about who are the best leaders 
or the best managers that you've

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00:20:29,300 --> 00:20:35,000
worked with, look at it through 
the lens of like what was it 

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about them? 
That made it a great experience.

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How did they set the tone? 
What was the kind of music that 

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they brought? 
What was the Decisions that they

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made, like in the same way that 
my former colleague, Tom had a 

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00:20:51,108 --> 00:20:56,200
very clear decision about how we
would market and sell, and how 

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00:20:56,200 --> 00:20:58,600
that affected everything that we
did. 

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When you think about the 
managers you've worked with 

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00:21:01,100 --> 00:21:04,800
that, you've really liked. 
What were those underlying 

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00:21:04,800 --> 00:21:08,100
principles or guidelines, even 
if they weren't specifically 

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00:21:08,100 --> 00:21:13,400
articulated like, what was your 
sense of how they worked, and 

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00:21:13,400 --> 00:21:16,600
how they Did their leadership 
and managing? 

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What is it? 
That was kind of underneath 

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00:21:20,500 --> 00:21:23,300
that. 
And then if you've ever had a 

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situation, where you felt really
frustrated, it's probably there 

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because there was a disconnect 
or a sense of dissonance. 

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00:21:31,600 --> 00:21:35,700
Like it just didn't feel right. 
Or it felt like there was not 

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00:21:35,700 --> 00:21:42,300
alignment or there was an Abrupt
change in strategic direction or

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00:21:42,300 --> 00:21:46,200
in priorities or in In the 
vision or the way that was 

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00:21:46,200 --> 00:21:53,700
articulated, abrupt change, can 
create a lot of resistance and a

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00:21:53,700 --> 00:21:57,800
lot of friction. 
And when we have resistance and 

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00:21:57,800 --> 00:22:01,100
friction, it draws so much of 
our energy and it's really 

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00:22:01,100 --> 00:22:05,300
difficult to do our best work 
when that is part of the 

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experience. 
So those are my thoughts for you

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00:22:08,200 --> 00:22:11,000
today. 
I hope you take time to reflect 

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for yourself on what this has 
meant for you. 

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With the leaders and managers 
that you've experienced. 

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00:22:18,400 --> 00:22:24,100
And when you think about how you
want to show up as a leader and 

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00:22:24,100 --> 00:22:29,000
a manager, the toned that you 
will set and how you will 

321
00:22:29,000 --> 00:22:34,400
communicate, what your vision 
is, how you see things, what 

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00:22:34,400 --> 00:22:37,300
your guiding principle is. 
What is it that you pay 

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00:22:37,300 --> 00:22:42,400
attention to, you know, with so 
much work from home happening as

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00:22:42,400 --> 00:22:45,900
we're in the pandemic. 
I think one of the things that's

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00:22:45,900 --> 00:22:50,500
been fantastic is the 
conversation of, you know, I 

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00:22:50,500 --> 00:22:54,300
don't really care. 
I'm not going to track when 

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00:22:54,300 --> 00:22:58,900
you're when you're online. 
Or you know, how many of your 

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00:22:58,900 --> 00:23:03,100
hours are on work hours. 
What I care about is, are you 

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00:23:03,100 --> 00:23:07,200
getting your work done? 
Are you available in a reliable 

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00:23:07,200 --> 00:23:09,400
way? 
Like if you take time off in the

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00:23:09,408 --> 00:23:14,300
middle of the day in order to 
drop your kid at school or an 

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00:23:14,500 --> 00:23:19,300
Your to manage your own mental 
emotional, health, great do it. 

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00:23:19,300 --> 00:23:24,000
Whatever allows you to show up, 
and do great work. 

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00:23:24,000 --> 00:23:28,500
And as long as our communication
is open and we are working 

335
00:23:28,500 --> 00:23:31,800
effectively together. 
I don't need to micromanage when

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00:23:31,800 --> 00:23:34,300
your butt is in front of your 
laptop. 

337
00:23:35,100 --> 00:23:38,500
I really loved that the way that
we're working. 

338
00:23:38,500 --> 00:23:44,300
Now, his kind of required that 
we all become more flexible and 

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00:23:44,400 --> 00:23:48,900
Maybe even more honest, about 
what we need and about how we're

340
00:23:48,900 --> 00:23:55,300
going to do great work. 
So take some time, notice for 

341
00:23:55,300 --> 00:23:59,600
yourself how this concept might 
show up and think intentionally 

342
00:23:59,800 --> 00:24:04,500
about what is the tone that you 
want to bring into the workplace

343
00:24:04,500 --> 00:24:06,500
and to the people that you work 
with. 

344
00:24:07,300 --> 00:24:09,700
Thanks so much. 
I will see you next time. 

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00:24:14,500 --> 00:24:17,300
Do you want personal 
confidential help with your 

346
00:24:17,300 --> 00:24:20,600
situation at work? 
I offer one-on-one coaching and 

347
00:24:20,600 --> 00:24:24,800
can help you overcome challenges
reach your goals and become a 

348
00:24:24,800 --> 00:24:28,600
more effective leader to 
schedule a consult. 

349
00:24:28,600 --> 00:24:34,900
Go to my website, Kim nickel.com
coaching and we'll schedule time

350
00:24:34,900 --> 00:24:38,300
to talk about what's going on 
with you and how I can help. 

351
00:24:38,400 --> 00:24:39,400
Talk to you soon.
