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Welcome to the new manager 
podcast. 

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I'm your host, Kim nickel. 
Hello, and welcome. 

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I'm glad you're here. 
And I hope you're doing well, 

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there is so much to celebrate 
today. 

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And it's a good reminder of how 
important it is to celebrate. 

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Because there will always be 
things to do that, haven't 

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gotten done. 
And there will be always things 

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to improve or things that you 
think. 

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I wish I could do this better. 
That's just true about Being a 

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human and growing and learning 
new things and facing new 

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challenges. 
There will always be that and 

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that's not a good reason to skip
over the celebrations, 

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especially the small ones 
because the little celebrations 

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are part of what keep us going 
and give that inside part that 

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sometimes feels discouraged or 
simply just Tired gives us the 

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energy to keep going and to feel
like, you know what we're 

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actually doing, okay. 
There's actually a lot we can 

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celebrate. 
So today a couple celebrations I

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wanted to start with one is I 
wanted to celebrate one of my 

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clients. 
She actually is working in an 

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organization that hired me to 
teach a series of communication 

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workshops and do some 
communication coaching with 

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them. 
And one of the things I told the

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group and our very first session
was that when you're learning 

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about communication and you're 
going to improve the way that 

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you communicate out, work to be 
more effective in the workplace 

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realize that everything you 
learn. 

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You also can use elsewhere in 
your life. 

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One of the things I love about 
communication skills is because 

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you use them every day all the 
time in, Every relationship in 

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all kinds of situations. 
So don't think of this just as 

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skills for your work life. 
Think of this as skills for your

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life, like all of it. 
And so they took one of the 

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concepts from class are very 
first group class together and 

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they thought about their home 
life and their roommate and 

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realize there was a 
conversation, That they had been

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avoiding and because of what 
they learned in class and 

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started thinking differently 
about their relationship and 

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their living situation, and 
their roommate decided to have a

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conversation and it turns out 
they both had been feeling a 

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little resentful, not a big 
deal, nothing serious. 

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But this growing underlying 
unease and because they Able to 

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open this conversation and 
address it before it became a 

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really big deal. 
It just made everything better 

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sooner and it was so wonderful 
because as they were relaying, 

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the story to me, I mean they 
just have so much more 

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confidence and in themselves but
also in this feeling of oh I 

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know how to take care of my 
relationships and keep them 

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healthy and good and loving and 
respectful. 

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And if there's something that 
feels He's a little off, I know 

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what to do. 
Now, I have some tools, some 

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skills, and I have the mindset 
and the confidence to be able to

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use them. 
So that is a huge celebration 

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for me. 
I love it. 

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When my students and my clients 
are able to take something small

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and turn it into something big 
and especially around things 

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that seem like not a big deal 
because that's where we tend to 

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overlook. 
Look the opportunity to make a 

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change. 
So I love that celebrating them.

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Celebrating me celebrating. 
All of us for being able to do 

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that. 
The other thing I wanted to 

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celebrate is, I got a new 
computer after 10 years. 

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And it was so funny because my 
so my boyfriend works in the 

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tech industry and he is very 
Tech forward and always very 

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curious and very interested 
about All of the new technology,

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I'm a little bit the opposite. 
When I find something that works

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I just like to keep it. 
Like my phone is very old and 

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cracked but it works and my 
laptop was 10 years old and you 

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know I didn't update the 
operating system all the times 

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they're supposed to. 
He was a little shocked by that 

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but you know we just have 
different styles, it still 

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worked, right? 
Why would I change it? 

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But I finally decided that it 
was it was time to upgrade My 

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machine and my tools, and it was
fascinating to observe in myself

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my own resistance, even though 
by all measures of performance, 

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the new machine is going to 
perform better, and it will help

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me do things faster and easier 
and, you know it like it is it 

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is literally if you look at all 
the specifications, it is better

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in every way. 
However, it is still different 

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and my mind. 
My brain is a human brain and so

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we tend to resist change and we 
tend to stay with what is 

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familiar and comfortable and the
things that we know how to do 

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because, you know, we've done 
the same way. 

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So it was really interesting to 
notice my own internal 

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negotiation, maybe I can keep my
Current computer another year to

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you know it still works. 
It still works. 

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Why should I get it? 
You would, it was really 

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interesting to notice that and I
feel like it's something that 

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you know we get we get sometimes
caught in this self-judgment 

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thing where we think, okay, 
there's something I need that is

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going to improve my life in some
way whether it's I need to 

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initiate an uncomfortable 
conversation or I need to Change

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my job, or I need to apply for 
this promotion or, you know, or 

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I need to take time off, 
sometimes, it's that. 

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So, I really need to clear my 
plate. 

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Take time off to recharge. 
There are so many different 

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things where we think, oh, I 
know, I need to, I should it 

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would be really in my best 
interest to and I don't even 

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mean the social pressure kind of
thing where Society tells You, 

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you know, you really should do X
Y and Z. 

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I'm talking about you yourself. 
Genuinely believe that it would 

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benefit you in a meaningful way 
to do something different. 

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And even though you are an 
intelligent person, and you are 

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in touch with yourself, and you 
see how this makes perfect 

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sense, do not be surprised that 
there is a part of you that is 

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highly resistant to change. 
I think we're just Built that 

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way, we tend to be resistant to 
change. 

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Now the thing is you want to be 
aware of that resistance so that

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you can decide is this 
resistance a good reason to not 

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actually change or is this just 
the resistance that always shows

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up anytime I'm on the threshold 
of something new, because, if 

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we're not aware of that dynamic,
That's when we can feel stuck in

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a really uncomfortable place 
where you feel like I know I 

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should, but I just can't get 
myself to do it. 

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And I don't know why and I know 
I should but I just can't and 

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that push-pull feels exhausting 
and then if you put on a layer 

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of self judgement and start 
trying to like beat yourself up 

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as a way of motivating you to 
move forward that actually just 

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makes it worse. 
Because now you're associating 

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this new thing with something 
not just uncomfortable because 

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it's new but you're associating 
it with this internal voice 

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that's really mean to yourself 
and it's really hard to learn 

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and take risks because if you 
doing something new it feels 

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like a risk. 
Even if you have a great safety 

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net, like in my case, I had a 
boyfriend who had helped me get 

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my new machine started. 
But even then if you have this 

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Harsh internal voice that says, 
mean things about you, when 

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you're feeling resistant, that 
makes the resistance stay 

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longer. 
And what I found is when you 

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have this awareness, from the 
most compassionate, most loving 

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friendly Part of Yourself, the 
inner voice that says, oh 

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sweetie, I know that you don't 
want to do this because it feels

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scary and I know that any time 
you do something new, you feel 

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kind of sad because you have 
Give up the thing that you've 

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been using that you really liked
and you've got all this 

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emotional attachment to it. 
I completely understand this is 

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going to be uncomfortable for 
you and you know what, we're 

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still going to do it anyways 
because you've decided that this

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is what you want and so we're 
going to go for it and we're 

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going to do this with all the 
kindness, all the gentleness, 

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all of the compassion, for what 
you are experiencing in the 

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moment. 
When you are able to tap into 

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that, That internal perspective 
and voice, it changes things. 

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It makes the hard things so much
easier, which means that you 

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learn faster. 
And just like, with my student, 

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who is able to take a small idea
to a small moment and apply it 

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with gentleness and curiosity 
and then have a really big win. 

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I mean, that's the best. 
That's honestly one of the 

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fastest and best ways is to Get 
unstuck this to bring so much 

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compassion, and understanding to
yourself about how you are when 

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you are faced with change. 
And communication, is one of the

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kinds of change that can feel so
resistant, because it feels so 

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personal. 
It's not just communication. 

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Its this is who I am. 
I am, just this kind of person. 

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So, when you are updating The 
skill set of how you 

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communicate. 
Your also updating your sense of

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identity. 
You're also updating yourself 

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concept about who you are as a 
person and if you feel like 

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you're going against your own 
feeling of self, then of course,

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it's going to be hard. 
So a lot of my work, as a coach 

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is helping you to see, not just 
the skill that you will need in 

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order to accomplish. 
What you want to accomplish but 

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also to help you develop a 
mindset, a self concept and 

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identity that matches with that 
and that matches with your 

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values and, you know, is 
compatible with your sense of 

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self so that you're not fighting
yourself along the way. 

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And this is really cool because 
then you really become a person 

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and a leader and your personal 
life and your professional life.

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Start to feel really coherent, 
really a Aligned like it all 

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fits and it's not like 
performative and it's not 

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masking and it's not like you 
have to put toward yourself into

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a certain shape. 
It really starts to feel more 

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like you just a new growth new 
version of you. 

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So having said all that, both 
the celebrations, awareness of 

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resistance, tapping into that 
compassion voice becoming aware 

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of the relationship. 
Nation ship between a skill set 

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and the mindset and self concept
that you need in order to move 

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forward. 
I want to talk about push back. 

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This is something a lot of my 
clients struggle with at some 

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point because it feels very 
uncomfortable and it also feels 

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like it goes against their 
values and who they are as a 

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person. 
What I mean by that is if you 

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think of yourself as somebody, 
who likes to get along with, 

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People who is not like a 
conflict oriented person, you 

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know, you're just, that's, 
that's kind of not where you 

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tend to live. 
You tend to live in a place of, 

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I want to have collaboration. 
I like cooperation, I like 

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people getting along when 
there's High friction and high 

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conflict. 
That's very uncomfortable for 

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me. 
And so I tend to move away from 

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that. 
If you see yourself as that way,

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if you see yourself as a person.
Also, if you know that you have 

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a tendency to people, please, 
and both The positive and the 

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negative. 
So, the positive as I've talked 

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about before, is this really 
heartfelt sense of kind of 

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generosity of spirit where, of 
course, I want you to be 

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pleased. 
Of course, I want you to be 

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happy and to feel good and to 
feel valued. 

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Why wouldn't I want that? 
Like, of course, I want that, 

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you know, and on the extreme 
side that can get to the 

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negative side where you 
prioritize, the emotional state 

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of others, And then deprioritize
and neglect and overlook your 

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own needs values. 
Our priorities, that's when it 

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gets into not such a great 
place, then the idea of push 

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back feels very uncomfortable 
and at work. 

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What often happens is, you're in
a meeting with a group of people

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or with your manager and someone
either gives you a deadline or a

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task or an assignment and you 
say yes and you commit yourself 

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Are you commit your team or you 
commit? 

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You make some commitment some 
agreement. 

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But there's a part of you inside
that saying, I don't know if 

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this is the right choice. 
I don't really want to. 

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That's not really my 
responsibility. 

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I want to push back. 
I want to push back and that can

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feel so uncomfortable. 
When you are a person that's 

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like that is, that feels so 
against just my natural wiring 

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and how I am in the world. 
I don't like feeling opposed to 

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others. 
I really like Harmony and 

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feeling, like we're part of a 
team. 

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So, I want to offer you a 
perspective. 

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It's a very small shift, but it 
can make a very big difference. 

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And instead of pushing back, 
which feels like we're now 

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against each other. 
You're like, you're trying to go

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in One Direction and I'm trying 
to push against you. 

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And now, it feels like conflict 
and maybe there are even some 

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power dynamics where the person 
Is of a higher position and has 

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real power over. 
You kind of in the hierarchy of 

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the organization, it can feel 
highly risky and even it might 

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feel kind of rude to push back. 
So you're just like, okay and 

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then it just feels terrible and 
then you're not having a 

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conversation about it. 
So, instead of pushing back, I 

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want to invite you to think of 
it as slowing down. 

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So instead of saying I'm going 
to push back against this, want 

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you to think about it more like 
can we slow down a moment? 

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And take a look at this, can we 
slow down? 

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Let me understand what you're 
really trying to accomplish 

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here. 
Can we slow this down and take a

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look at the big picture, because
I think there are some other 

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things like, in play that were 
overlooking, because sometimes 

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when people are making decisions
in the workplace, they're doing 

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it from a place of urgency, from
a desire for For Speed. 

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But as we've talked about before
urgent, doesn't always mean 

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things happen quickly. 
Sometimes when we're very fast 

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and reactive, it actually makes 
everything take longer because 

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we're not being strategic and 
thoughtful. 

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And we're just, you know, in a 
state of anxiety like chronic 

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anxiety, is not the same as 
efficient and effective work. 

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There are quite different. 
So instead Pushing back, you can

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think of it as can we slow down 
and take a look at this, or can 

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we slow down and like have this 
this conversation? 

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So I really understand what 
you're trying to accomplish 

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first and what's nice about that
is when you're slowing down, you

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can think of it. 
Almost like you're riding a 

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horse and the horse is running 
full charge in One Direction. 

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You're not going to try to jump 
off that horse and stand in 

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front of it and say, hey, I'm 
going to push back. 

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You would get run over, it would
not be a good scene for you or 

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the horse. 
You'd both feel pretty bad about

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it, you could both get injured. 
But if you're riding this horse,

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and you're going in the same 
direction and you just want to 

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slow things down a bit. 
You can do that with the most 

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subtle and gentle of signals 
just a shift in your weight. 

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Just a gentle change in like how
you're holding yourself, can To 

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bring a little more slowness 
into the moment so that everyone

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has a little more room to 
breathe. 

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It can take time to look at the 
situation from a few different 

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angles, but you're still going 
in the same direction and that 

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feels good. 
This feeling of we're going in 

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the same direction. 
I am with you. 

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We are on the same team. 
I just want to slow things down 

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because I'm I'm curious and that
Curiosity can be very 

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non-threatening. 
It is, it doesn't have to be a 

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high conflict thing. 
It really changes the dynamic 

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and that energy, and can keep 
things feeling good, while still

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raising some questions and 
pausing, the momentum to make 

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sure are we going in the right 
direction? 

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Is this really the best way 
forward? 

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With one of my clients? 
There was this dynamic. 

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At the higher level people. 
So, like the director of EP 

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levels would say, oh, it needs 
to happen in this way. 

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Go do this and it can feel like 
oh if my upper person is telling

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me to do it in this way, I 
guess. 

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I'm supposed to do it in that 
way. 

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But what happens when you slow 
down as you can ask, what's 

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behind that requests are they 
simply in a panic? 

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And they think this is the one 
clear and only way to get things

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done or are they saying? 
That it has to be done this way 

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because of some legal compliance
thing. 

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Like is there a labor law that 
requires things be done in this 

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very specific way. 
Let's get clear and understand 

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because you might have another 
way to accomplish the goal in a 

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way that actually works better 
for your team because, you know,

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your team better than the folks 
above you. 

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They don't have the same 
perspective that You do. 

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And when you are in that middle 
position and you can say to the 

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person above you, hey let's slow
down. 

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Let me understand where this is 
coming from. 

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Okay, I hear that. 
Here's how I'm approaching it. 

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And here's why it allows you to 
bring a little more ease into 

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the system, a little more 
perspective, a little more like 

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a little more relaxed you know, 
like a little less anxiety or 

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just going to turn the anxiety 
down like five. %. 

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We're going to turn the ease up 
telling 0, 5, 5 to 10%, create a

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little more Breathing Room, a 
little more space and that is so

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helpful both for you for your 
team, for the leadership that 

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is, you know, trying to figure 
out how we going to get all of 

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this done and it doesn't require
pushing back. 

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It just requires a willingness 
to slow down just a bit to be 

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curious. 
So, That is what I wanted to 

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offer to you today. 
See if you can find different 

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places in your own life and in 
your work to practice that see 

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what happens is those really 
small moments that create really

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big results and outcomes and 
also start to build that 

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confidence in yourself. 
No matter what situation what 

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conversation, what relationship 
you are in. 

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And I will tell you that is an 
awesome thing to know about 

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yourself that you can do. 
That. 

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All right, thank you so much for
listening. 

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If you want to work with me, 
there are two ways to do that. 

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00:21:42,900 --> 00:21:47,100
You can work with me one-on-one 
or you can get on my mailing 

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00:21:47,100 --> 00:21:49,200
list. 
So that you note, the next time 

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00:21:49,200 --> 00:21:52,700
I open up my group, my group is 
Amazing. 

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00:21:52,700 --> 00:21:56,900
By the way, I'm really enjoying 
this group, I've got kicked off.

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So, all of that, is in the show 
notes, or just go to my website,

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Kim nickel.com to learn more, 
have a great week. 

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I'll talk to you next time. 
Hey, before you go, if you like 

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00:22:12,300 --> 00:22:14,700
this podcast, please leave a 
review. 

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00:22:15,200 --> 00:22:18,600
Tell me why you listen and what 
has helped you? 

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00:22:19,000 --> 00:22:21,200
Thanks so much. 
I'll see you next time.

