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Welcome to the New Manager 
Podcast. 

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I'm your host, Kim Nickel. 
Hello and welcome. 

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I'm glad you're here and I hope 
you're doing well. 

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My name is Kim Nickel. 
I am your host. 

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This is the New Manager Podcast,
and I am a life coach, a 

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leadership coach, a mindfulness 
teacher. 

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I want to help you feel more 
calm and confident and capable 

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every day, and not just at work.
Work is a big place that we do 

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life, and so I think it's really
important to take the time to 

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really understand what does it 
mean to be a great manager. 

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How do we tap into the 
leadership capabilities that you

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already have? 
And we don't do this in a 

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vacuum, meaning both the 
environment that you're working 

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in is part of what you're 
dealing with, but also who you 

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are as a person. 
The experience that you've had 

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while you're on the planet, all 
of the things that you've 

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learned about how to be 
effective, how to make things 

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happen, how to communicate and 
respond with lots of different 

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personalities, it all comes into
play. 

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I'm thinking of this in part 
because over the last week I was

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at a really cool conference. 
It's called Transform, and it's 

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focused on the workplace. 
There's a lot of HR people, a 

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lot of people, team people, a 
lot of folks thinking about what

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does it mean to work well 
together in our organizations 

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and how can we do it better? 
How can we learn from each 

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other? 
How can we, you know, share 

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perspectives about, you know, 
how how people are doing that in

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their organizations? 
And two things really stood out 

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to me that I wanted to share 
with you. 

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One is that there are a lot of 
people who care deeply about 

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helping everyone work Better 
Together. 

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I mean, that's kind of the only 
reason why that conference 

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exists, exists. 
And there were thousands of 

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people there from all different 
kinds of organizations. 

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And you know, there are a lot of
people who care. 

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How do we work well together? 
What does that look like in 

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today's constraints and 
workforce reality like the 

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conversations around that were 
really rich and I saw so much 

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positive intention of people 
trying to solve for some of the 

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complex challenges that are 
showing up every day in the 

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workplace. 
So that was thing number one, 

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people really care. 
The other thing though is that 

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so many people, teams, thinking 
about HR, people, operations, 

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like whatever that's called in 
your organization, they're also 

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under a lot of stress. 
They have competing demands and 

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not always the abundance of 
resources that they would like 

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to have in order to organize and
implement things. 

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There's the vision of what they 
want to create and then there's 

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the process by which they will 
do that. 

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Now, in light of all of that, 
you know, here we are, right? 

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Like, I, when I, when I create, 
created this podcast, I really 

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created it not for the HR 
people, but really for the folks

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who are dealing with the 
managing challenges every single

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day. 
And one of the reasons why that 

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felt important to me is because 
I don't want you to wait for 

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things to get better at an 
organizational level in order 

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for you to be able to make 
progress on what you're facing 

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right now. 
And let me give you an example 

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of what I of what I mean by 
that. 

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So some time ago I was working 
with a very large corporate 

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client and they had this desire 
to create a new program for 

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their managers, you know, an 
internal manager development 

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program. 
That was the main reason they 

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were talking with me and they 
had a lot of people on their 

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people team and had a lot of 
people who cared about how to 

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create something that would help
the managers across the 

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organization. 
And this was a large company, 

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it's a publicly traded company. 
There are a couple of 1000 

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managers in this organization 
all around the world. 

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So it was a big task and one of 
the conversations that have has 

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always stayed with me was I was 
thinking about, you know, hey, 

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can we do this experiment, can 
we create this class or workshop

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or run this program? 
Like can we get started in this 

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way? 
And what I heard back from 

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someone else on the people team 
was they said we can't move 

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forward until later in the fall.
And I said, oh, why is that? 

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And they said, well, we've paid 
all this money for our executive

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leadership team to work with 
these consultants. 

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And they're going to create the 
new 3 words. 

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And I was like, wait, what is 
that? 

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And they said, well, you know, 
the management team, the upper 

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level executives, they need to 
identify the three words that 

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will be like the guiding light 
for everything that we do. 

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And until we have those 3 words,
we can't create something 

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because we might have to change 
it. 

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Like, it all has to fit. 
It all has to fit together. 

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And I remember thinking like, 
you know, so am I hearing this 

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correctly that until the 
executive team goes away on 

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retreat and works with these 
consultants and come back, comes

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back with these three magical 
words until that happens 

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sometime later in the year. 
You're saying that we can't 

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teach people how to have 
difficult conversations. 

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We can't help the current 
managers right now who are 

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getting ready for performance 
reviews. 

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We can't help them learn how to 
have performance conversations. 

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Are you saying that the people 
that you're hiring or promoting 

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right now into manager roles, 
they get nothing, nothing at all

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until like all these other 
things happen? 

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That makes no sense to me. 
And and I share this in part 

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because, you know, I want you to
understand that organizations of

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any size have different levels 
of complexity, different levels 

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at which people are trying to 
solve problems. 

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And one of the reasons I'm glad 
you're here and why I'm here is 

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because in the midst of all of 
that complexity and all of, you 

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know the ways that organizations
and people in organizations try 

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to get things done on a very big
systemic level, in the meantime,

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we have an incredible 
opportunity to do something. 

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There's a big difference between
something and nothing. 

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And I don't want you to feel 
powerless in the face of 

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decisions that are being made 
about your organization and 

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about your resources that you're
not a part of. 

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So often there are other people 
who influence the budget and the

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direction and what resources are
available to you and to all of 

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your colleagues. 
I don't want you to have to wait

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for that. 
We don't have time. 

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You know, like you're in your 
life now, you're in your work 

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now you're managing people and 
now you're needing to tap into 

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that leadership capability. 
And now the thing too is that 

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when we start thinking in these 
terms, if we start thinking in 

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terms of like layers, right. 
So there's the organizational 

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layer at which people team and 
the HR team like they're doing, 

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let's just say they're doing 
their utmost best with what they

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have available. 
And you know, they're really 

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trying to get something put in 
place that will help you. 

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But in the meantime, we're here.
Like in the meantime, give 

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yourself credit for finding this
podcast. 

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In the meantime, there is 
coaching available to you. 

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In the meantime there, you know,
I offer a group program sign up 

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to the wait list so that you can
join that in the meantime. 

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So you're not having to both 
kind of watch. 

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Sometimes it feels like watching
a slow motion car crash when you

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can see that something about the
way we're working isn't working,

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but there's no time to think 
differently about it. 

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Or you have no support to, you 
know, kind of explore your 

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vision and figure out who you'll
need to talk to and create a 

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plan or a strategy around it. 
When we're caught up in the 

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weeds of the moment and we're 
caught in this reactive place 

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where there's difficult to get a
a bigger perspective, it's kind 

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of like watching that slow 
motion car crash and you think 

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it doesn't have to happen. 
But I don't know how to stop it,

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and especially if you feel like 
you're waiting on someone else 

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in your organization to come in 
with the answer with a training,

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with whatever you might be 
waiting a long time. 

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And I don't want that for you 
and I don't want that for your 

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team. 
So number one, I want to give 

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you credit for being here 
because it really signals that 

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you care and that you are 
actively engaged in finding a 

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solution that will work for you 
now. 

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Let's do something about it now.
And then the other piece about 

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this too that ties in is this 
question of what support do you 

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need. 
Think about this one. 

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I find it so easy to reject that
question when you are someone 

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who is good at being very self 
reliant. 

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Whether it's because you've had 
to be throughout the course of 

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your life or whether it's 
because you've kind of learned 

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that maybe in the, you know, 
workplace where you are there 

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might not be a lot of resources.
So if you know, if you're either

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feeling concerned about like oh 
I don't want to take resources 

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from somebody else, or if you've
always been hyper self reliant, 

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then when you hear this 
question, what support do you 

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need? 
Your instinct might be to reject

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it and simply say I'm good, I 
have everything I need. 

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I'll make it work. 
Don't worry about me. 

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I'll figure it out like it can 
be so easy to turn away from 

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resources of support that are 
available, if only you ask for 

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them. 
This is something I also see 

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when people get promoted. 
So if you get promoted into a 

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leadership role, into a manager 
role, your organization might 

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ask you what resources do you 
need? 

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And if it's the first time 
you've been in that role, you 

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might not even think to ask for 
that. 

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And so when you hear the 
question, you might just say, 

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oh, I don't know, I'm good, you 
know, I'll just ask for help 

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when I need it. 
But instead I want to offer this

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idea, like plant this seed of a 
thought, which is when someone 

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asks what support do you need, 
have something that you want to 

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ask for. 
I am a huge advocate of telling 

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people I would like to work with
a coach. 

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I'd like to work with somebody 
one-on-one For these reasons. 

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These are the things I want to 
get better AT, and I often find 

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too, you know, there's so many 
different ways you can learn a 

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thing. 
And the thing I like about 

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one-on-one coaching as a way to 
learn is that you get all of the

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attention. 
You're actively engaged in the 

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learning. 
So it's not like, you know, 

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watching a series of videos or 
reading a book or, you know, 

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even to an extent listening to 
this podcast, right? 

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You can listen to it while 
you're doing other things, but 

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with A1 on one coach, you have a
thought partner who's talking 

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with you, asking you questions, 
helping you think through so 

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that you're you're actually 
developing your own mindset, 

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your own strengths, you're 
learning. 

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What is the specific piece for 
you that you want to get better 

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AT? 
And how will you apply that in 

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the coming days, in the coming 
week? 

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And so you actually get so much 
more support in that in that 

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format. 
Like if that's the kind of 

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learner that you are, ask for 
that. 

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It's also really great because 
there's so much that you do in 

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the coaching call. 
So it's not like there's 

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homework after. 
So if you've got a lot to do and

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the last thing you need to do is
then, you know, watch a video 

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course or do something, you 
know, read a book, get coaching.

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And so many leaders do this, 
like, this is a very normal 

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thing to ask for. 
So when you get promoted, when 

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you step into a higher level of 
leadership and responsibility, 

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if anyone in your organization 
asks you what support do you 

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need, tell them I would love to 
work with A1 on one coach. 

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What is our professional 
development budget? 

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You might tell them there's a 
coach I've been listening to. 

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I want to work with her. 
I'm going to schedule a consult,

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get clear about what the goals 
will be, how we'll work 

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together. 
That's what the support that I 

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would love to have And your work
might be delighted that you're 

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asking for this because number 
one, it signals to them that 

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you're thinking through what is 
the support you will need, 

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especially if you haven't done 
this before. 

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And #2, it means that they don't
have to do the work to try to 

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guess what is the support that 
you'll need. 

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They don't have to try to 
imagine, oh you know, what do we

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think this person needs. 
Just tell them, say this is what

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I'd like to have, What can we do
about it? 

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What budget do we have? 
Like what can we can we talk 

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about how this will work? 
It provides a bit more clarity, 

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direction and groundedness. 
And so, you know, imagining that

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your internal people, team, 
they're working really hard to 

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get programs in place in the 
meantime, you can make things 

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easier for yourself and for them
by simply saying this is the 

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support that I want, This is 
why. 

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What can we do? 
That is what it is to be a 

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leader. 
You're identifying a need, 

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You're advocating for it, and 
you're doing it from this 

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position of collaborative power,
not from this position of, you 

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know, feeling like a little kid 
who's asking an adult for 

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something and hoping that they 
grant your wish. 

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It really is more like, OK, 
given what I'm seeing is what's 

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required of me. 
This is what I'll need in order 

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to be able to do this most 
effectively, and I want to add 

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to that most sustainably. 
We want you to be sustainable in

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your work, meaning you're not 
going to burn out. 

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You're not going to have to 
sacrifice your personal life, 

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your family life. 
This is part of how I want you 

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to think about growing in your 
career and growing as a leader 

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is to include the intersectional
humanness of you being aware of 

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what are the things that are 
important to you. 

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How can you ensure that all of 
the pieces of you and your life 

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are benefiting and thriving and 
being cared for as you step into

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bigger responsibility and some 
different mindset changes as 

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your work changes? 
We want to include the both of 

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those because number one, I mean
that's just a personal choice, 

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right? 
So much about how we do 

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leadership and how we do work is
really a personal choice. 

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So if you can choose it, why 
would you not choose it? 

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Like it's available, but you 
might need to choose it and then

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be intentional about how you 
develop that. 

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And then secondly, I'll just 
share you know my personal 

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perspective is it is very 
rewarding to me when I see my 

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clients growing in 
responsibility and you know 

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having that expanded positive 
effect in their work and 

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realizing it's not going to cost
them personally as much. 

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This is something I see a lot, 
especially if you feel like 

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you're working really hard at 
the current level you're at. 

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The fear is it's already costing
me so much time, energy and 

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Peace of Mind. 
If I get more responsibility, 

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it's going to cost me more and I
can't bear that. 

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I don't want to give up more of 
my personal life or my Peace of 

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Mind or my time or my energy. 
And so part of the work that we 

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do and what I help my clients 
with is I help you learn how to 

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develop the mindset and the 
skills that you'll need to be 

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able to take on bigger 
responsibilities while not 

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giving up more of your time, 
more of your energy, more of 

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your Peace of Mind, and want you
to feel calm and confident and 

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capable at work so that you have
also the space for a rewarding 

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personal life. 
I think that's good for our 

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organizations, to have humans in
them that are not burning out or

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that are not kind of being 
depleted or sacrificing their 

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well-being or their family's 
well-being. 

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Like, I think that's just a good
thing. 

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That's what I would like to help
Foster and to nurture in our 

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shared world. 
So I'm thank you for being here 

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and being part of this community
because, you know, if you're 

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listening, then you're a part of
this too. 

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So that is the picture of what I
wanted to share with you. 

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You know, think about what 
support do you need. 

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Be willing and feel comfortable 
asking for it. 

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Realize that the people, OPS and
HR people in your organization, 

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they probably care more than you
can see or realize. 

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But also don't wait on them to 
get things to you, because 

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there's a lot of other stuff 
that they're trying to deal 

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with. 
Good news is that we live in a 

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time where it's not all or 
nothing, where there's a lot of 

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possibility between where you 
are now and where you want to be

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with your organization. 
And final note, this is about 

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practice, not perfection. 
So everything that you're going 

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to be learning in terms of the 
mindset shifts, the skills that 

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you develop for communicating, 
time management, executive 

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presence, like all of those 
things that start to become more

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vividly important when you step 
into manager role and leadership

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role, it's about practice, not 
perfection. 

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And the more intentional you can
be with that practice, the 

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faster you'll learn and the more
kind of confident and at peace 

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you'll feel because you'll feel 
like OK, I've got a a strategy, 

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a plan, a bit of a handle on 
this starts to reduce the self 

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judgement and the pressure that 
comes along from trying to get 

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things absolutely right the 
first time. 

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If that is something that you 
want help with, come talk to me.

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I'm taking new clients. 
I would love to talk with you 

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about your situation, your 
goals, and share how I can help 

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you through my one-on-one 
coaching. 

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Find the link in the show notes 
to sign up for a consultation or

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go to my website kimnickel.com. 
You'll see a link to schedule a 

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00:19:49,880 --> 00:19:54,280
consult with me if you're 
curious about my group program. 

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00:19:54,640 --> 00:19:57,400
That one, You need to sign up 
for the wait list for us to be 

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00:19:57,760 --> 00:20:02,200
notified when it opens again. 
That's also in the show notes. 

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00:20:02,200 --> 00:20:06,320
Or you can go to kimnickel.com 
and go to the new managers page.

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Sign up for the wait list there 
and you'll learn more about it. 

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And lastly, thank you for being 
you. 

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Thank you for being here. 
It is not always easy being a 

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human working with other humans,
but we do it every day and we 

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try to do it with grace, with 
gratitude and remembering kind 

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of what. 
What the point of it all is 

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We're here to share the planet, 
to recognize and use your gifts 

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and make a positive contribution
in this world. 

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So thank you for that, and I 
will talk to you next time. 

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When you're more effective at 
work, you're happier in your 

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life. 
And when you're happier in your 

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life, you're more effective at 
work. 

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I can help. 
Go to my website, Kim Nickel Com

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00:20:51,360 --> 00:20:53,480
and sign U for a coaching 
consult. 

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It can get better.
