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Welcome to the new Manager 
podcast. 

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I'm your host, Kim Nichol. 
Hello and welcome. 

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I'm glad you're here and I hope 
you're doing well. 

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My name is Kim Nicholl. 
If we have not met before, I'm 

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glad that you are here because 
it means that you care about 

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being a great manager and it 
means that you're thinking about

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leadership and it means that you
probably also, you know, care 

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about people. 
And I think all those things are

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really important in every single
industry in the world. 

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And I have been thinking a lot 
about career journeys, how 

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they're often non linear. 
Mine certainly had a lot of 

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pivots. 
And on Thursday this week I'm 

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having a conversation with one 
of my favorite career coaches. 

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Her name is Wendy. 
You might have heard me mention 

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her here before. 
We are hosting a free webinar on

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career pivots and side hustles. 
Or I think of them also as side 

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quests because sometimes we have
kind of the main nine to five 

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career, and then there might be 
something we explore on the side

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that then turns into something 
big and beautiful that we didn't

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expect. 
Or that simply reveals a skill 

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or a talent OR an aptitude that 
we didn't get to access in our 

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regular job. 
But then once you realize you 

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have that skill, you can then 
use that in your regular job. 

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And specifically, as an example,
I wanted to tell you a little 

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bit about when I was a fitness 
instructor. 

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So many years ago, I had become 
a lawyer. 

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I was working in publishing, not
as a lawyer, but we were 

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publishing like all the books 
that you see in TV shows. 

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And when there's a lawyer or 
there's a judges chambers like 

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the wall of books, the company I
worked for published those books

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and I was promoted to become an 
editorial director. 

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And I was the director of this 
portfolio of content and I had 

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many people on my team and we 
had been peers. 

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And then I got promoted and now 
I was their manager. 

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So there was a lot that was 
happening that I was trying to 

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figure out on the fly. 
There was not training, there 

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was not a lot of guidance. 
It was just congratulations, you

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got the promotion, you're the 
manager now. 

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Go. 
It was a little bit of a 

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surprise. 
They didn't expect it to feel so

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weird to actually be in that 
role. 

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And one of the things that was 
happening concurrent with that 

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is I had become a fitness 
instructor specifically because 

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there was this one class that I 
just loved. 

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I went to that class every week.
I was like the front row girl I 

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want. 
I just love this fitness class. 

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It felt so good. 
And the teacher of that fitness 

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class was going to offer a 
teacher training. 

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She wanted to have more teachers
in my city who could teach this 

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format. 
And I didn't think of myself as 

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a fitness person. 
I didn't really even identify as

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an athlete, even though I 
literally had been an athlete in

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college. 
But in my mind, I wasn't, you 

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know, I thought, oh, athletes, 
you know, there's they're, 

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they're like this. 
And I don't know, like I, I love

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to row and I'm on, I'm on the 
crew and I, you know, but yeah, 

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I didn't necessarily take on 
that identity of being athletic 

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or being really into fitness or 
the gym. 

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I just, you know, I liked this 
class and it felt really good. 

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And so I went to this class and 
I, you know, I took her class 

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like every week. 
And so when she offered a 

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teacher training and it was over
a weekend and I thought, Oh my 

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gosh, even though I'm not a fit 
pro, I wonder if I can take that

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class just so I can learn this 
format even better. 

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I just loved the class and I 
wanted to learn it better. 

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And I thought, you know, if I 
learn how to teach it, maybe 

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I'll be able to guide myself 
through this class on my own. 

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I won't have to just wait till 
she teaches. 

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I can just take that class 
anytime I want because I'll know

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how it works. 
And so I signed up. 

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I took this class. 
I came in feeling not like an 

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impostor because I wasn't trying
to be a fitness instructor, but 

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I came in as an enthusiast. 
I said I love this class. 

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I just want to learn everything 
about it. 

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So even though I felt like I 
didn't quite belong because I 

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was in this program now with 
other fitness instructors like 

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professional fitness people, I 
still thought, well, I'm an 

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enthusiast. 
I'll invite myself into the 

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room. 
I can be here, I'll learn, you 

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know, but I'm not going to 
encroach or like present myself 

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as a fitness instructor. 
Well, an interesting thing 

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happened, which was as we were 
going through the training, this

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instructor who I really looked 
up to comes to me and she says, 

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so when are you going to start 
teaching? 

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And I said, what? 
Oh, no, I'm just here because I 

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love this class and I want to 
learn it really well. 

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I, I don't plan to teach it. 
And she's like, what? 

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She's like, she's like, why not?
And I said, well, I'm not a 

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fitness instructor, you know, I 
have, I have like a desk job. 

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And she looks at me and she's 
like, Kim, this isn't rocket 

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science. 
And by the way, you know this 

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class better than anyone else in
here because you come every week

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and these are professional 
instructors and they lot, they 

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know lots of different kinds of 
classes. 

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They teach lots of different 
things. 

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They're learning this for the 
first time. 

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She's like, you actually know 
this movement better than 

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anybody else here. 
Like you can do this. 

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And because she said that, I 
thought, oh, well, you know, 

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maybe I, maybe I could teach, 
OK, maybe I, maybe I could do 

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that. 
And then what ended up happening

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was she gave my name to the 
group exercise manager at a gym 

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in my town. 
This gym had wanted a teacher to

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teach this format. 
So they had reached out to her. 

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They said, hey, we know you did 
a training. 

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Is there anyone locally that you
would recommend that we could 

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talk to? 
And so she said, yes, talk to 

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Kim. 
They I went in for an audition. 

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I had to teach a class in front 
of a bunch of people I didn't 

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know. 
And they gave me the job. 

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And so I then was teaching one 
Class A week, Saturday mornings 

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at the 24 Hour Fitness in San 
Francisco on Church at Market. 

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If you know the neighborhood, 
you know exactly what that 

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corner is. 
And I taught this class there 

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for years and I loved it. 
And one of the things, you know,

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especially as I look back, one 
of the things is that I didn't 

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plan. 
Like the goal wasn't to quit my 

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day job and become a fitness 
instructor. 

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It was more like, there's this 
thing that I love to do and I 

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want to do it in a way that kind
of works with the rest of my 

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life. 
Like Saturday mornings was 

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perfect. 
And then I had my, you know, 

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like my job. 
But the thing that happened was 

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that I learned so much about 
leadership and about, you know, 

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managing a group of people. 
I learned so much through that 

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experience that I was then able 
to use not just in my day job, 

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but that helped me understand 
something that I am good at, 

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something that I care about. 
And it really was one of the 

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very first steps into this new 
career path of coaching, of 

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professional learning and 
development, of personal growth 

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that has become something that 
is so rewarding to me both 

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personally, professionally, 
financially, like in every way, 

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because I had allowed myself 
that curiosity to take on that 

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side quest, to take on that side
hustle. 

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You know, the job didn't pay 
very much at all. 

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It was the kind of thing where I
definitely was not doing it for 

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the money, but what I gained 
from what I learned was 

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invaluable. 
I mean, one of the things was 

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that every day you'd walk, you 
know, I'd walk into that room to

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teach. 
I never knew who would be there.

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Would I have three students or 
30 students, right? 

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I didn't know who would be 
there. 

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I didn't know, not just like who
would be there, but I also 

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didn't know how my students were
arriving. 

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So I taught Saturday morning 
because that meant some of them 

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had been out late the night 
before and they were coming in a

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little, little bleary eyed. 
And it's like, OK, we're we're 

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going to take it easy. 
We're not going to push hard 

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today. 
I had students come in who were 

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recovering from injuries. 
I had students come in who were 

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really, really strong in one 
particular way, but their body 

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was a bit imbalanced. 
And so they would be really good

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at some of the movements and 
then other ones would feel more 

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challenging because their 
balance or their range of motion

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was not at at matching kind of 
what their other strength was. 

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And so the ability to both 
understand, OK, we're going to 

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start here, we're going to end 
up there. 

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I'm going to guide you and 
facilitate this physical 

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experience while being mindful 
that every single person's 

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individual body and mindset are 
different. 

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I'm going to have to make sure 
that I can connect with each 

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individual while still gathering
their group and guiding us 

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through this movement 
experience. 

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Right. 
Like that meant not taking for 

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granted that people had 
abilities or ranges of motion 

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from one time to the next. 
You know, like a lot can happen 

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in a week. 
And so I might have a student 

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come in and one day they're 
feeling totally, you know, on 

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fire and they're just really all
in and they've got great energy 

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and their bodies feel great. 
And then they come back the next

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week and they say, Oh my gosh, 
you know, I had a bike accident 

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or oh, I've, I've, I've got a 
cold. 

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I've had a cold this week. 
So I'm feeling really under the 

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weather or even coming in 
emotionally fatigued or 

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challenged because of something 
that was happening in their 

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personal life. 
I had this one student who came 

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in and she always looked like 
really sad and kind of 

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withdrawn. 
And at first I thought, oh, my 

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gosh, she doesn't like me. 
This is a classic mistake I 

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think a lot of us make as 
leaders as we take things so 

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personally. 
And I think, oh, you know, she's

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kind of cold. 
She's she's not really engaged. 

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Am I doing something wrong? 
Do I need to reach out to her? 

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Like what? 
What's going on? 

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And for a while I took it 
personally. 

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And then I thought, you know 
what, there's probably more 

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going on here. 
And I just, I need to make this 

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not about me. 
I just need to be here for her. 

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And it's OK for her to be here 
in any kind of mood she's in. 

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And what I learned much later, 
what she came up and told me 

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like a year later after coming 
to class all this time, she 

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said, you know, things have just
been really, really hard this 

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year. 
And I always look forward to 

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coming to class because it's the
one place where I know I can 

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just be me. 
And I wanted you to know how 

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much this class has meant. 
And I was so moved. 

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You never know the effect that 
you're having. 

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And just because someone on your
team or someone in your group is

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not responding the way you think
they should be responding, 

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number one, it doesn't mean that
you're doing a bad job as a 

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leader. 
It also doesn't mean that 

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they're doing a bad job as a 
person. 

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You know, we can have some space
and a little bit of grace for 

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understanding. 
There's probably more going on 

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here. 
We can be gentle in our inquiry 

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without needing to dig deep and 
say, hey, like, tell me 

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everything about what's going 
on. 

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Sometimes it's private. 
People don't need to speak about

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it. 
For me, it was as long as 

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they're safe, as long as they're
moving in a way that is safe for

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their body, that's good. 
Like, that's success. 

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You don't have to look at me and
be smiling the biggest smile. 

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It's OK. 
You're also welcome here exactly

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as you are. 
And so after all of those years 

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of learning about leadership and
managing the room and walking 

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into the room, and sometimes, 
you know, the music wouldn't 

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work, the equipment would be 
broken, or, you know, things go 

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wrong all the time. 
Things happen that we don't plan

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for. 
And yet there's always this 

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intention. 
What is my role here? 

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My role is to greet everyone, 
help them feel welcome, guide 

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them through an experience that 
leaves them feeling more alive 

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and at home in their bodies. 
And ultimately that was one of 

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the big insights I had in the 
course of doing that work, which

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was understanding that anytime 
someone goes to the gym, it's 

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because there's something about 
themselves that they would like 

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to change something. 
They want to be different about 

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their body and how they move, 
either bigger or smaller or 

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faster or a greater range of 
motion or more balance, or 

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there's something. 
And my job was to be mindful of 

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the conversation they're having 
in their head when they're 

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looking at themselves in the 
mirror. 

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And what became so rewarding to 
me was realizing that I could 

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invite them into a better 
relationship with themselves and

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their bodies and however they 
were feeling that day. 

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So that when they looked in the 
mirror, it wasn't with criticism

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or feeling disappointed or 
comparing their body today to 

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how it used to be, you know, a 
year ago or 10 years ago. 

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But instead look to themselves 
in the mirror, find themselves 

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in the present and with so much 
appreciation for what their body

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is offering and able to do right
now. 

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To meet that reflection with 
appreciation and compassion and 

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love and listening, right? 
There's such this fine line 

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between is this the right time 
to push more or is it more 

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valuable to back off? 
And I think in our society so 

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much, we get this message of 
it's always better to push more.

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And I know that is not true. 
Sometimes the most wise thing 

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you can choose and sometimes 
what being a leader means and 

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being a manager means is 
understanding. 

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You know what in this moment, 
Pushing is not what will help 

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here. 
This is a time to back off. 

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Sometimes taking a step back is 
what will help us to move 

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forward. 
Taking a moment to rest is what 

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will help us to focus, to move 
forward. 

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And all of these insights and 
ways of thinking and learning 

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how to hold space and learning 
how to command attention, but in

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a way that is inviting and in a 
way that is supportive. 

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All of that, all of these really
valuable leadership skills and 

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executive presence skills and 
management skills. 

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I learned that not from my nine 
to five job working downtown on 

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the 26th floor of a high rise in
San Francisco. 

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All of that I learned in the 
studio, guiding the most 

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wonderful humans through an hour
of sweaty, stretchy, inspired 

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fitness class. 
And from what I've gained from 

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that, not just the insights, but
honestly, there are people that 

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I know now that I met in that 
class that have become friends, 

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that have seen my career journey
and for whom I have been able to

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witness their growth and 
transformation and change over 

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these years as well. 
The friends that I met in the 

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teacher training classes and all
of the experiences that I had 

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through that part of my career 
have been so rewarding and 

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continue to ripple out. 
And so I wanted to share that 

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story with you today just as an 
example of how you will learn 

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things through the course of 
your pivots, your side quests, 

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your side hustles, through the 
things you do that are not your 

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job, that will help you to show 
up to be the most effective and 

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authentic manager and leader 
that you can be. 

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You will learn this through how 
you are in relationship to your 

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family, both your family of 
origin and your chosen family. 

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You will learn this through the 
way that you experience and 

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participate in your community, 
in your friendships, in your 

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00:17:32,760 --> 00:17:36,600
most intimate partnerships, the 
way that you learn how to be 

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present and to think about 
connection. 

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And what is it that we're trying
to do here? 

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All of that you can gain 
insight, wisdom, and knowledge 

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from. 
Bring that into the workplace. 

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That's what I get excited about.
So that's what I wanted to share

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00:17:55,360 --> 00:17:57,880
with you today. 
Thank you so much for listening.

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And if you want to work with me 
one-on-one, if you want to 

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explore what that can look like,
then book a consultation. 

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00:18:04,560 --> 00:18:06,040
There's a link in the show 
notes. 

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Or just go to my website, 
kimnickel.com. 

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Join me on Thursday if you're 
able to. 

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We are going to talk about 
pivots, career side hustles and 

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00:18:15,360 --> 00:18:18,600
side quests. 
And that's it. 

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All right, I hope you have a 
really great day and I will talk

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to you next time. 
When you're more effective at 

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work, you're happier in your 
life, and when you're happier in

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00:18:31,560 --> 00:18:33,760
your life, you're more effective
at work. 

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00:18:34,280 --> 00:18:37,960
I can help. 
Go to my website, kimnickel.com 

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00:18:38,120 --> 00:18:40,280
and sign up for a coaching 
consult. 

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It can get better.
