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Welcome to the New Manager 
podcast. 

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I'm your host, Kim Nichol. 
Welcome. 

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I'm glad you're here and I hope 
you're doing well. 

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I have to say I am feeling so 
energized because last week I 

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facilitated 1/2 day team 
building session at a company 

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off site and the team I was 
working with was incredible. 

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And so much of the work we did 
was around talking through what 

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makes a great team. 
When we think about this team, 

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what are the qualities that we 
want to embody and practice and 

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what will we need in order to 
make that happen. 

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And one of the things that came 
up in that session was the 

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acknowledgement that people work
differently, that people have 

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different styles of 
communicating, and how important

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it is to remember that. 
Because when you want to build 

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trust and get things done, you 
might need to adapt for the 

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people or the specific person 
that you are working with. 

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And honestly, this is true not 
just for the people on your 

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team, but also when you think 
about the folks above you. 

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So when you think about managing
up and how to do that 

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effectively, it's going to 
change depending on what you 

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know about that person. 
And so in the course of your 

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career, as you find yourself in 
different roles with different 

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teams, right? 
Like even if you are managing a 

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single team over the course of 
many years, the likelihood is 

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that the composition of that 
team will change, that some 

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people will leave, some people 
will come in. 

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And so the dynamic and how you 
work together, that will evolve 

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overtime. 
That's why it's so important to 

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remember to adapt your skills, 
to learn how to work with 

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different people and different 
styles of work. 

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Because if you want to work 
effectively, then it's not going

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to look the same every single 
time. 

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And that's OK. 
The goal is not to, you know, 

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get it right every time or to be
exactly the same with every 

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person. 
Instead, the goal is to develop 

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this ability to trust yourself, 
to know that you've got the 

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skills to listen, to perceive, 
to, you know, ask questions that

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help you to understand. 
What's the real need here? 

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And that will require that you 
really step into that leadership

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mindset, that manager mindset, 
and step out of the mindset that

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so many of us get really good at
when you are an individual 

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contributor, which is tell me 
what to do and I'll do it and 

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I'll execute and I will just 
make things happen, get things 

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done. 
There starts to be a shift in 

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the course of your career, 
especially as you rise into new 

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levels of managing and leading. 
So I wanted to, you know, kind 

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of share this perspective with 
you, especially if you feel 

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like, you know, there's someone 
or just a a particular person 

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that you work with that you feel
really challenged by and you're 

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wondering, you know, how do I 
say this? 

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How do I communicate with them 
in a way that brings them on 

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board? 
Maybe there's someone you work 

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with and you feel like you're 
always coming up short, like 

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maybe you're just not a good 
enough manager or a leader for 

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them. 
You just feel very, very 

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challenged by them. 
That's a really normal thing. 

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I think it's not often 
discussed, but that it will 

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happen and the important thing 
is to come back to kind of those

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foundational principles of what 
kind of leader do you want to 

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be? 
What are the skills that you're 

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going to bring into this 
situation? 

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What is the goal? 
What does success look like and 

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what are your options so that 
you can be really intentional in

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choosing an approach, seeing 
what happens, and then adapting 

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as you go? 
So one of the things I want to 

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make sure that you know about is
that I am teaching a new course.

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It's on communication strategies
for managers and we're starting 

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this week. 
You have until September 23rd to

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enroll, but this is a course 
that is designed for new 

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managers. 
So when you find yourself either

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newly managing a team or you're 
a first time manager and you 

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really want to learn some of 
those foundational skills to be 

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more effective. 
If you want to feel like a a 

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more authentic manager and 
leader and just feel a little 

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bit more calm everyday so you're
not so stressed out and feeling 

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like you know you're scrambling,
then this is going to be a good 

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course for you because we're 
going to walk you through some 

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of the most common communication
circumstances you'll find. 

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And I'll help you to find some 
strategies that can work for you

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and the specific situation and 
personalities that you're 

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working with every day. 
This is also a course that'll be

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really good for experienced 
managers who want a fresh 

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perspective and ractical tools 
to make those tough situations 

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easier. 
We're going to identify what is 

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it about tough conversations 
that you specifically struggle 

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with so that we can then 
identify what is the strategy 

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that will help you with that 
tough situation. 

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So if you've been managing folks
for a while, but you find 

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there's always this one thing 
that you really get hung up on, 

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let's address that and find a 
new approach so that you can get

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better at this and have an 
easier time with it. 

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And then lastly, if you are an 
aspiring manager, you don't have

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direct reports yet, but you want
a head start on learning the 

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skills and communication 
strategies that will help you to

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manage up to advance in your 
career, then this course is 

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going to be helpful for you. 
And one of the things I love 

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about this is because we get 
that cross pollination, you'll 

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get to meet people in different 
industries, in different 

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organizations. 
And so the way that you will 

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learn will be this really 
dynamic and really enriched way 

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of learning. 
You know, in conversation with 

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me and with these other folks, I
do teach every class. 

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So you get to meet with me each 
week and bring the questions 

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that you have and bring the 
celebrations that you have. 

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And we'll start to get more 
clarity about what are your 

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strengths in communication and 
what are the things you want to 

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get better at so that you have 
access to that inherent 

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confidence. 
When you're not in the self 

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doubt and the second guessing, 
your sense of confidence and 

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purposefulness starts to come 
through a lot easier. 

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So this is a course that I'm 
excited to teach. 

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We are starting this week and if
leadership development is part 

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of your plan this year, I can 
think of no better way to start 

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and no better skill set to 
develop than your communication 

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strategies in the way that you 
manage people. 

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I'm going to put a link to it in
the show notes or go to my 

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website, chemical.com. 
You'll see it on the manager 

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page right up at the top. 
So that is what I wanted to 

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share with you today. 
I hope you have have a really 

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great week. 
I hope I see you on Tuesday in 

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class and if you have any 
questions, reach out and let me 

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know. 
Link to how to do that is right 

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in the show notes. 
All right, have a great week. 

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I will talk to you next time. 
When you're more effective at 

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work, you're happier in your 
life, and when you're happier in

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your life, you're more effective
at work. 

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I can help. 
Go to my website, kimnickel.com 

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and sign up for a coaching 
consult. 

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It can get better.