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Welcome to the New Manager 
Podcast. 

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I'm your host, Kim Nicoll. 
Hello and welcome. 

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I'm glad you're here and I hope 
you're doing well. 

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This is the new day of the New 
Year. 

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This is the New Manager Podcast 
and I want to welcome you as we 

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start this new year. 
Whether you are a first time 

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manager and you are suddenly 
realizing that that's a 

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different job than you've done 
before, or whether you are 

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simply looking for a new 
approach, Being a new manager is

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not just about being a first 
time manager, but it's also 

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about choosing a new approach, 
some new tools, thinking about 

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new skills, how do you want to 
manage? 

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How do you want to lead? 
And I also include this bigger 

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perspective of the way that a 
lot of us have been modeled of 

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how to manage effectively might 
not work anymore. 

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There are a lot of things that 
are changing in the way that we 

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work. 
And we're really asking new 

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questions about what does it 
mean to work effectively 

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together. 
You know, how does the workplace

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function? 
You know, how, like, just how 

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does it work? 
How does work work? 

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And there are some new ways that
we can start thinking about 

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that. 
So having a fresh perspective 

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and looking with new eyes at a 
familiar situation will reveal 

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new opportunities. 
It will show you new paths. 

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It will illuminate old problems,
but in a way that you might see 

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something new. 
That's what it's all about. 

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And as I kick us off into the 
new year with this podcast, 

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that's where my mind and heart 
are at when I'm thinking about 

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what I'd like to share with you.
So I live in San Francisco, and 

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one of my favorite places here 
in the city is the Botanical 

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Garden. 
It's this beautiful garden with 

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lots of different plants from 
lots of different parts of the 

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world, and they're all really 
different. 

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Some of them are really, you 
know, beautiful with flowers 

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and, you know, like like 
beautiful rich green leaves. 

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And some of them are beautiful 
in a very different kind of way.

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They're very spiky or they're 
very, you know, very, very 

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small. 
Like, there are so many 

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different parts of this garden. 
There is the herbs and the 

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garden of fragrance. 
There is this kind of dinosaur 

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era garden with these really 
wild plants that definitely look

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very prehistoric. 
There is the California native 

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section of the garden. 
There is this, you know, like 

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lots of beautiful Magnolia trees
that start to bloom now, start 

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to bloom in January and into 
February. 

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And I mentioned this because one
of the things that really 

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strikes me when I go into this 
garden is the variety of plants.

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So they are all plants and they 
all are a bit different, and 

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they all have some different 
needs. 

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They all kind of bloom and grow 
under slightly different 

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conditions. 
They have different needs for 

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water and sunlight and shade 
like they all have slightly 

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different timings and somewhat 
different requirements. 

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And the point of the garden is 
not that they're all the same, 

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but to actually understand and 
be mindful of what is the timing

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and what are the needs of all of
these different plants. 

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And I think about this as such a
beautiful metaphor for life 

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generally and for career and the
workplace especially. 

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So this idea that there are 
seasons, this idea that you know

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what you need or what is 
required at one season of your 

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career or your professional life
might be different in another 

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season. 
For example, a lot of us, when 

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we are first in our career, when
we are new into our adult work 

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life, the strategy for success 
is I'm just going to say yes to 

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everything. 
I'm going to do everything as 

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best I can, and that is what 
will work. 

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You know, we're trying to prove 
ourselves, We're trying to 

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learn. 
We're really open. 

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We probably haven't specialized 
very deeply and so we say yes to

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all the things. 
However, at some point in your 

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career, that stops being an 
effective strategy. 

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And what we need to learn then 
is how to discern what do I want

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to say yes to and take on, and 
then what do I want to say no 

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to? 
And either that might be 

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delegating it to somebody else, 
it might be pointing someone to 

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a different resource or an 
alternative person, or, you 

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know, place for help. 
And sometimes it's actually the 

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skill of saying no without 
providing any comfort or any 

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additional support. 
It's kind of that skill of the 

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greatest service I can give you 
in this moment is giving you a 

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fast, clean no, so that you can 
then move on and figure it out. 

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Like, I'm not going to figure it
out for you. 

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That's not my role right now. 
And so the ability to discern 

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what stage are you at, What is 
the strategy or the skill that 

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will best support and serve your
thriving? 

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And you know, coming back to 
this garden metaphor, you're 

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thriving and the thriving of the
ecosystem and community that you

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are a part of that will change 
over time. 

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And it's so important, I think, 
to understand that, that it's OK

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to let go of and and change 
things. 

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Just like if you have a garden, 
it's OK to prune some of the 

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plants back. 
If you have mint, you know that 

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mint, it is a very unapologetic 
plant. 

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It will take over as much space 
as it can get. 

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It is very resilient, very 
resourceful, and it's OK to 

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prune that back. 
It's OK to pull it out. 

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It's OK to say OK, we're going 
to, you know, kind of contain 

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the mint over here and then 
we're going to not let it take 

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up as much space as it wants to.
So the health of the garden also

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requires kind of this awareness 
of what it what are the needs, 

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how are they changing and 
thinking, You know, as the 

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gardener, it's OK to decide, all
right, you know what, We're 

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going to prune back the mint. 
We're going to, you know, plant 

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something else. 
We're going to adjust the 

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balance of what what is in the 
garden and being mindful of the 

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life cycle of some of these 
different plants and realizing 

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what is it time to pull or weed 
or, you know, let go of and then

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we compost it. 
And The thing is, is, you know, 

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with the garden, we don't do it 
in anger. 

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So we're not, we're not angry at
the plants. 

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They're just being plants, you 
know. 

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And so we're in this really 
intentional relationship with 

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them. 
And in your career, too, there 

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will be stages when you feel 
like, OK, my strategy is to say 

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yes to everything, keep my head 
down, do the hard work and just 

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get by. 
That's a totally valid strategy.

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And there are different times 
when you're going to want to use

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that. 
And there will be other times 

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when the strategy is I'm going 
to give a quick and clear no, 

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I'm going to learn how to 
delegate. 

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I'm going to stretch beyond a 
little bit into something that 

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might feel a little bit 
different, where I I don't have 

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complete knowledge and skill, 
but it's time for me to extend a

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bit into this next stage. 
And that's that feels right for 

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this time, for this season, 
right. 

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This is the season for that. 
And so with your career too, and

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especially if you happen to be 
in an in an environment that 

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might not be really supportive 
or awesome for your professional

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growth and your, you know, 
personal development, we can 

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think about what is the season 
that you are in and how do you 

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want to use what you know, what 
is, what is around you to your 

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best advantage, and then prepare
for what's next. 

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And we can do all of that 
without, you know, feeling angry

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at everything around you. 
Kind of in that same sense of 

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it's like, you know, the Mint is
going to take over. 

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It's not personal. 
You're going to work with some 

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people and in some systems that 
are just not awesome, but 

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they're doing what they were 
designed to do or they're just 

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doing what they choose to do. 
And so rather than invest your 

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energy in kind of feeling stuck 
and frustrated, it's more of 

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this sense of, you know, allow 
and acknowledge all of the 

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emotion, all of the frustration,
and then invest your energy into

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your change strategy. 
So whether that means what is it

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that I can do to change, you 
know, where I am and what I'm 

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doing and how I'm doing it? 
How might I change or influence 

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the way we do things? 
And that and like the way that 

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you answer that will be 
different over the course of 

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your career. 
But I want to come back to this 

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idea that when we think of, you 
know, career as a garden, and 

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you are the gardener, and you 
know, to take the metaphor in 

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another way too, you're also the
plant. 

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You know, you want to be 
nourished, you want to grow, you

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want to thrive. 
And what you need to do that 

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might be a little bit different 
than your neighbors because you 

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know, you're an individual 
human, so you want to have that 

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bigger perspective for yourself 
in the workplace. 

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And the new year is such a great
time for that because we all 

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sort of collectively take a step
back, take a deep breath and 

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say, OK, wait, where are we? 
What are we doing and what will 

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be required? 
So a couple of things I wanted 

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to share with you to make this 
even more specific and practical

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as you move into this new year, 
As you're thinking about, you 

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know with new eyes what it is 
that you are facing in your 

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work, what it is that you want 
for yourself, right? 

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Like career is also a place not 
just of professional 

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development, but personal 
growth. 

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They go hand in hand. 
The first question you want to 

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consider is what's the vision? 
And there are so many ways to 

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think about this. 
What's the vision can also mean?

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What does success look like? 
What is the big picture goal 

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that you want to achieve? 
What is the effect you're going 

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for, or what is the feeling 
you're after? 

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Sometimes the success is about, 
you know, we're doing everything

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and that's it's working well, 
but it feels so awful. 

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And I want to be able to make it
feel better. 

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Like, can we do this but in a 
way that doesn't feel so bad, 

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right? 
Can we do this in a way that 

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doesn't feel so draining or so 
exacting or that doesn't feel so

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discouraging? 
Like sometimes it's not about we

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need to do things differently, 
but it's understanding why is 

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this having such an adverse 
effect on how we feel? 

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And is there a way that we can 
change that? 

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All of those are some of the 
questions that start to come up 

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when we ask what's the vision? 
And what's lovely about this is 

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you will answer this in a few 
different ways. 

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For yourself, you might have a 
vision of your career for the 

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next six months or for the next 
year. 

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You might also have that bigger 
picture of your life and how 

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your career fits into that, 
depending on you know where 

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what's what else is happening in
your life. 

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You know career is just one part
of you know who you are as a 

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person. 
So take some time to consider 

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what's the vision, what's that 
big picture and have fun As you 

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think about that. 
Don't worry yet about being 

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super practical or realistic. 
We want the vision to be a 

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little bit generous. 
When you think about it, don't 

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be stingy or mean spirited, but 
really be generous As you think 

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about what's the vision? 
What does success look like? 

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What is it that you want? 
What is the effect you're going 

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for? 
Then we've got three questions 

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to ask yourself. 
The 1st is what will I stop 

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doing? 
What will I stop investing in? 

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What will I stop putting my time
and energy into? 

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What do I want to stop telling 
myself? 

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You know, if you have a very 
strong inner critic, maybe it's 

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time to, like, turn the volume 
down on that. 

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Maybe it's time to stop telling 
yourself that you can't do it, 

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or that you are not good enough.
Or maybe it's time to stop 

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telling yourself that other 
people's opinions carry so much 

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weight. 
Maybe we want to stop telling 

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those stories on the inside of 
your own mind and also thinking 

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about what relationships or 
patterns do you want to stop 

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perpetuating. 
And again, this might be a right

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timing thing, the sense of, oh, 
it is now the right time to stop

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perpetuating this pattern in my 
relationship or in my work life 

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or in, you know, in the world, 
Right? 

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Like you can decide I want to 
stop participating or stop 

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perpetuating that. 
So deciding what is it that you 

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will stop? 
That's question one. 

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Question two, what will you 
start? 

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What is it time to start doing? 
What will you start putting your

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time and energy into? 
What do you want to start 

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telling yourself right? 
One of my favorites is hey done 

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is better than perfect. 
And if we, you know, like 

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iterates, get iterative about 
it. 

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The idea of it's it's, it's more
valuable to do something, have 

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it be imperfect, because you 
will learn and you will keep 

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going. 
What do you want to start 

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telling yourself? 
What relationships or patterns 

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do you want to start nurturing? 
This is a really good one when 

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you think about all of the 
different relationships in your 

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life. 
The relationship with your Co 

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workers, the relationship you 
have in your industry, the 

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relationship you have with your 
career or with, you know, other 

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other people in your life, 
personal and professional. 

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What relationships or patterns 
do you want to start nurturing? 

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One pattern you might want to 
start nurturing is the pattern 

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of appreciative inquiry, which 
is where we ask what's working? 

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What's of value here? 
What you know, What are the the 

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wins you start training your 
attention to look for the value 

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and the things that are going 
well rather than being focused 

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on the gap or the things that 
are difficult or not going your 

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way. 
You can create this pattern, 

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this relationship by looking at 
the positive things and it's not

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again to, you know, disregard 
the negative, but it's to 

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rebalance. 
It's like recalibrating your 

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internal attention so that you 
don't over focus on the the 

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negative. 
But we want to bring that into 

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balance because there's a lot of
value that we can gain from the 

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positive things, especially when
you're managing people and in a 

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leadership role, be very mindful
of where you tend to rest your 

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attention. 
Because when we start to add 

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more appreciation and gratitude 
and acknowledgement of others, 

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that's also a way of building a 
sense of goodwill, a sense of, 

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oh, I'm being seen and 
appreciated and everybody wants 

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to feel seen and appreciated and
valued. 

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It's one of those things that 
can be such a small practice, 

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but it really can have a very 
positive long term effect. 

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You can think of it just like 
watering the plants a little 

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bit, you know give them a little
bit of that, that positive 

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nourishing attention to create 
and grow more of the positive 

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behaviors and the sense of 
goodwill that you know we have 

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in the workplace. 
So what will you start is our 

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second question. 
And the third one is what will 

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you continue? 
So as you think about this 

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coming year, what is it that 
you're going to keep doing? 

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What is it that you know, worked
last year that you want to 

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continue to perpetuate and keep 
going? 

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What's working that you will 
keep doing? 

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And also what's tough that you 
want to keep up anyway. 

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So it, you know, it might be 
like, oh, like it's it's such a 

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pain to be a, you know, to have 
to do this, this particular 

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thing. 
But I'm going to keep at it 

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because I know it makes me 
better. 

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I know that it is valuable. 
I know that you know for now, 

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for this period of time, it's 
still the the choice that I want

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to make, even though it's tough.
And I think what also helps when

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we have this perspective, right?
Like here's the big picture, 

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what will I stop? 
What will I start? 

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What will I continue is it also 
helps us remember the 

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temporariness of things. 
It helps us be intentional in 

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the choices that we make so that
we're not simply going through 

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the motions and kind of you know
doing the last year, but on 

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repeat it gives us a little bit 
of that space to reflect and 

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make micro adjustments. 
And those micro adjustments can 

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make very positive accumulative 
long term effects. 

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Kind of like you know when you 
when you have a garden, it's a 

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lot easier to maintain it if 
you're checking in on it 

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regularly and tending to it as 
you see different needs arise. 

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It's a lot harder if you just 
kind of you know, neglect it or 

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you know, assume that everything
is just going to be fine and 

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then you only look at it, you 
know once a year or twice a year

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then there's a lot more work to 
do. 

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So taking that. 
Moment, a small moment to pause 

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and check in, to ask yourself, 
OK, what's the big vision? 

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What will I stop? 
What will I start? 

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What will I continue? 
Will help you as you move 

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through the year and help you to
take a little bit of that new 

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perspective with you. 
What I also really like about 

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this framework is because it's 
so simple, you can use it in a 

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00:20:34,680 --> 00:20:37,560
lot of different situations and 
contexts. 

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You might bring it into a team 
meeting. 

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And at the beginning of the 
year, as you're deciding as a 

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team, how will we work together 
this year or this quarter, you 

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might have a conversation as a 
team. 

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Is there anything we need to 
stop doing? 

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You know? 
And maybe that's something 

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simple like instead of having 60
minute meetings, let's have 45 

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minute meetings. 
Let's stop assuming what has to 

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be an hour. 
And let's make it a little bit 

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shorter so that we all have a 
bit more buffer space, a bit 

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more breathing room so we can 
context switch and just not feel

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so pressed. 
You know, time pressed all the 

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time. 
Maybe that's the thing that we 

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00:21:19,480 --> 00:21:22,280
stopped. 
What is it that we want to start

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00:21:22,520 --> 00:21:24,320
as a team? 
Is there anything that we want 

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00:21:24,320 --> 00:21:26,960
to start or do differently this 
year? 

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Anything that we've been putting
off, anything that we want to 

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00:21:30,640 --> 00:21:35,200
do, even in a small way. 
I used to work at a company and 

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the founder liked to do 
Gratitude Fridays. 

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So, you know, maybe you decide, 
hey, let's start doing a 

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00:21:41,240 --> 00:21:44,440
Gratitude Friday where, you 
know, we just share an 

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00:21:44,440 --> 00:21:48,240
appreciation for someone else 
that's helped us on the team. 

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00:21:48,800 --> 00:21:52,840
Or maybe it's oh, what let's do,
let's do no Meeting Wednesdays. 

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Like, let's try that out and see
how that goes. 

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Maybe that's what you want to 
start and what will you 

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00:21:58,720 --> 00:22:02,400
continue? 
What is it as a team that you 

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are going to continue to do in 
the coming year? 

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And this gives you room to 
acknowledge the things that are 

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working. 
Hey, as a team, we do this thing

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and it works really well, so 
let's keep that. 

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And it also allows you to 
acknowledge the things that are 

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difficult that maybe you have to
do anyways. 

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00:22:21,360 --> 00:22:25,400
So, OK, as a team, there's this 
thing that we have to do and 

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00:22:25,400 --> 00:22:28,960
nobody likes it, and it's not 
the most perfect system, but 

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00:22:28,960 --> 00:22:31,240
it's the one that we're working 
with, so we're going to continue

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00:22:31,240 --> 00:22:34,560
to do it anyways. 
Let's see if we can do it, you 

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00:22:34,560 --> 00:22:38,120
know, like without feeling so 
bogged down. 

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00:22:38,120 --> 00:22:41,280
Let's just acknowledge it. 
Yes, it's not awesome, but it's 

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what we're working with and so 
we're going to continue it 

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00:22:44,200 --> 00:22:49,240
anyways. 
So take this framework, use it 

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00:22:49,520 --> 00:22:53,240
in any way that was going to 
help you either with a specific 

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00:22:53,560 --> 00:22:57,120
person, with your team, even 
with your manager. 

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My gosh, Can you imagine if you 
go to a one-on-one with your 

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00:23:00,360 --> 00:23:04,400
manager and you say, OK manager,
as I'm moving into this coming 

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00:23:04,400 --> 00:23:07,640
year and we're working together,
I just wanted to do a check in. 

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I've got three questions. 
You know, what do we want to 

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00:23:11,240 --> 00:23:12,880
stop? 
Is there anything that we're 

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00:23:12,880 --> 00:23:14,520
doing that we don't need to do 
right now? 

351
00:23:14,840 --> 00:23:17,640
What should we be starting? 
What will we start? 

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00:23:18,040 --> 00:23:19,760
Is there anything we want to 
continue? 

353
00:23:19,960 --> 00:23:21,960
Right. 
It just gives you that brief 

354
00:23:22,120 --> 00:23:28,720
check in that gentle evaluation,
very clear, very simple and so 

355
00:23:28,720 --> 00:23:32,400
useful in so many ways just to 
make sure like where are we 

356
00:23:32,400 --> 00:23:35,480
going, are we going in the right
direction, Is this working? 

357
00:23:36,040 --> 00:23:39,840
So that is what I wanted to 
offer you As we begin the New 

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00:23:39,840 --> 00:23:45,840
Year, I hope that you are 
feeling a sense of welcoming, 

359
00:23:46,160 --> 00:23:49,360
right, like we're all moving 
into this New year. 

360
00:23:49,640 --> 00:23:53,640
You are here. 
There is some work for you to 

361
00:23:53,640 --> 00:23:58,360
do, and the way that you do 
that, you have so much influence

362
00:23:58,720 --> 00:24:02,640
and agency over that, perhaps 
even more than you realize. 

363
00:24:03,240 --> 00:24:07,720
And if this is all something 
that you want to have more 

364
00:24:07,720 --> 00:24:11,640
structured support with, then I 
invite you to work with me. 

365
00:24:11,960 --> 00:24:15,640
You can do that in two ways. 
I have a group program that will

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00:24:15,640 --> 00:24:20,640
be opening up again and starting
in February, go to my website 

367
00:24:20,640 --> 00:24:27,840
kimnickel.com/new Managers and 
get on the wait list to learn 

368
00:24:27,840 --> 00:24:31,240
and be invited to that as soon 
as that opens up for enrollment.

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00:24:31,640 --> 00:24:35,760
The other way you can work with 
me is with one-on-one coaching. 

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00:24:35,760 --> 00:24:39,240
That's the most customized way 
to work together. 

371
00:24:39,240 --> 00:24:44,400
We work together for about 6 
months and we really get more 

372
00:24:44,400 --> 00:24:49,320
clarity and more groundedness 
for you specifically so that you

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00:24:49,320 --> 00:24:53,040
can address the things that are 
happening in your career and in 

374
00:24:53,040 --> 00:24:57,240
your workplace and just feel so 
much more supported and so much 

375
00:24:57,240 --> 00:25:00,400
more at ease and how you're 
going to do all of that. 

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00:25:00,840 --> 00:25:04,040
So if those are interesting to 
you, go to my website 

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00:25:04,040 --> 00:25:07,560
kimnickel.com or go into the 
show notes for the links. 

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00:25:08,000 --> 00:25:11,440
Thank you so much for listening.
I hope your year is off to a 

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00:25:11,440 --> 00:25:14,880
great start and I will talk to 
you next time. 

380
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When you're more effective at 
work, you're happier in your 

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00:25:22,200 --> 00:25:26,000
life, and when you're happier in
your life, you're more effective

382
00:25:26,000 --> 00:25:27,800
at work. 
I can help. 

383
00:25:28,000 --> 00:25:32,400
Go to my website, kimnickel.com 
and sign up for a coaching 

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00:25:32,400 --> 00:25:34,800
consult. 
It can get better.

