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Welcome to the Bringing the 
Human Back to Human Resources 

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podcast. 
I'm Tracy Chernoff, and I've 

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spent my entire professional 
career in HR. 

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Each week, we'll explore the 
delicate balance between people 

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and business with the aim to 
reconnect the two and create 

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meaningful outcomes. 
Listen in as I share my own 

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experiences, challenge the 
status quo, and chat with guests

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from various industries about 
our mission to bring the human 

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back to human resources. 
Hi everyone, welcome back to the

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Bringing the Human Back to Human
Resources podcast. 

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Thank you so much for being here
for another week. 

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This week I have an exciting 
guest and actually I think every

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time I have a guest it's 
exciting, but I like to say it 

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anyway because it feels nice. 
And so with me this week I have 

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Susan Snipes, who is the head of
people at Remote People, a 

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global recruitment agency that 
specializes in direct placements

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for US based and Europe based 
companies looking to hire remote

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workers across the globe. 
Susan, welcome to the podcast. 

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Thank you, Tracy. 
It's great to be here. 

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Amazing. 
I'm so glad you're here. 

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And you know, global hiring 
continues to be a huge topic. 

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It's something that I think can 
often be met with either some 

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misunderstanding and sometimes a
little bit of confusion. 

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And I say that because I have 
seen where people are like so 

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excited about global hiring, as 
they should be, if you ask me. 

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And then I've seen people who 
have the opposite of an 

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abundance mindset and are 
worried that they are going to 

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lose their jobs, to quote UN 
quote, offshore hiring, which I 

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think is really a very narrow 
way to look at it. 

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Because when we hire globally, 
that means we're, we're 

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expanding our opportunities to 
learn from people in different 

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backgrounds and all of that good
stuff. 

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And I know we're going to talk 
about, talk a lot about remote 

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people and specifically how 
companies can hire globally 

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without a ton of friction or red
tape because of course, there's 

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a lot operationally that comes 
in to play when hiring globally.

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So maybe we start with, you 
know, what remote People does 

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and you know specifically as an 
employer of record, which you'll

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get into I'm sure what that 
actually means and what it does.

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Yeah, absolutely. 
So Remote People is not only a 

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an international recruitment 
firm that helps place remote 

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workers in 150 plus countries, 
but we also offer employment of 

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record services. 
And so you know, employer of 

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record is the employer for legal
and tax purposes. 

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And you would partner with an 
employer of record when you want

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to hire in multiple countries, 
but you don't want to have to 

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set up your own local entity 
effectively. 

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So we offer both the recruitment
and the employer of record 

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services. 
Amazing. 

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I think it's really helpful to 
have that understanding because 

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I think I shared with you when 
we first spoke before recording 

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that my first experience even 
using an employer record has 

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been in the last three years and
I've been in HR for over 10. 

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And so I, I just think it's 
probably very likely that there 

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are listeners who have only 
worked in companies who have 

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established local entities in 
various parts of the world. 

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And so having an understanding, 
understanding of what that is 

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can help. 
And my understanding too is that

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creating or establishing local 
entities is quite challenging, 

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especially depending on the 
country you're looking to hire 

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in. 
And then that's like, is that 

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one of the reasons why people 
would potentially look at an EOR

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or employer record versus 
establishing their own business 

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presence? 
There are lots of good reasons, 

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but you definitely hit the nail 
on the head with one of the 

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reasons being that it is time 
consuming and expensive to get 

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local entities formed and set up
in place in these different 

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countries. 
And a lot of times companies, 

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they just want to focus on what 
they do best. 

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They want to focus on their 
operations, they want to focus 

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on making money. 
They don't want to focus on all 

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of the administrivia and 
overhead of figuring out how to 

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get set up in different 
countries, especially when they 

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don't need to reinvent the wheel
because they're already 

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companies out there that will 
hire your employees for you and 

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employ them for you and take 
away a lot of the administrative

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burden. 
So that's part of it. 

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Another good reason would be 
maybe you want to hire 

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completely. 
I'm sure I'm gonna say this more

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than once in this podcast, but 
hire Without Borders and have 

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have employees irrespective like
regardless of where they are 

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located in the globe. 
Maybe you just want to be able 

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to hire the top talent wherever 
they are. 

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And so you may have one employee
in Argentina, one employee in 

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China, one employee in Pakistan,
one employee in Canada, and you 

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want to have the freedom to do 
that without setting up a bunch 

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of different entities. 
That's another great reason to 

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go with an employer of record. 
And it's also a great way to 

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just test a market too. 
So say you are wanting to build 

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out a sales team in Switzerland.
You've never worked in 

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Switzerland before. 
You don't know how to reach the 

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customers there, but you need to
hire local sales people so you 

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can reach the customers there. 
It's a great way to test the 

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market to see if that's going to
be successful for you or not. 

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Going with an employer of 
record, since that's already set

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up and already in place. 
That's a really good point. 

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It, it does make me think about 
what I kind of talked about at 

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the top of the recording, which 
is that there is such a benefit 

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to hiring globally. 
I see it as something that it 

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should instill a sense of pride 
in people when you work for a 

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global organization or when you 
have colleagues who are all 

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across the world, because I 
think this is one of the 

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greatest benefits of a room. 
You know, a more remote culture 

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these days where people can work
from home and you can and you do

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have the ability to hire the 
best and the brightest, as I 

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like to say, wherever they live,
regardless of where they live. 

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And I, I don't know, I've seen 
recently where people and of 

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course there, there have been 
layoffs and there, you know, 

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there are always changes in the 
job market in the US and around 

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the world. 
But I've seen where people will 

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talk about global hiring 
strategies without this more 

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positive or optimistic lens, 
maybe because they've been 

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affected or they perceive to 
have been affected by global 

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hiring strategies. 
Because when you know, of 

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course, when there's access to 
talent anywhere, there are 

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certainly advantages in higher 
to hiring in different places 

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around the world compared to 
more expensive locations like 

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maybe some other parts of Europe
or in the US. 

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That said, though, when we think
about like this evolution of 

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global hiring and how much the 
workplace has been transformed 

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by this ease of hiring, let's 
say, especially with with thanks

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to Eors, how do you see the 
landscape having changed in the 

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last few years? 
And maybe it's also like, how 

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has it changed and how will it 
continue to change? 

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Definitely. 
And also to speak to the concern

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that some people have about 
outsourcing and people losing 

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their jobs. 
And I'll say that the number one

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reason that we're hiring in 
other countries for people that 

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we're doing recruiting is 
because there's a talent 

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shortage. 
There's a shortage of talent. 

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Like, for example, we help AI 
companies hire AI talent in 

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multiple countries around the 
world, but not necessarily in 

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the US because there's a talent 
shortage here. 

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And so, you know, that's a 
common misconception that people

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have is that it's, it's all 
about all about saving money, 

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although it is a cost savings as
well, like to your points. 

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And companies are seeing that 
they can have that strategic 

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advantage by hiring in places 
with lower cost of living, 

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especially if people have the 
same credentials, the same skill

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set. 
It, it does seem like a better 

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deal to go that route. 
Other changes that I've seen 

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just in the technology and in 
the way that we work, you know, 

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we have the project management 
applications, the instant 

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messaging applications, we have 
all of these tools that provide 

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the appropriate level of 
oversight needed, depending on 

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how much oversight you you feel 
like you need to have over your 

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remote workforce. 
You can have that now because 

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the technology is there. 
And so people are less worried 

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about accountability and, you 
know, having people not seated 

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directly next to you. 
You know, remote hiring in 

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general is on the rise. 
And something I heard a 

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recruiter say that what she's 
seeing is that in the US once 

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about a third of all people that
they're hiring for have a strong

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preference for remote work. 
And and then another third is 

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remote hybrid. 
And so you're, and you're 

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looking at, so you're looking at
only only about 1/3 left that's 

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interested in physical in person
work, but but there just aren't 

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there remote jobs there to 
support that. 

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So that's, that's where it's 
trending is more and more remote

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jobs, more and more remote work,
but it's not trending fast 

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enough for all of the employees 
who enjoyed remote work during 

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the pandemic and didn't want to 
go back and still don't want to 

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be back. 
And so I'm just seeing that as 

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well. 
Very interesting. 

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And I, I appreciate you helping 
us to see what you know within 

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this landscape, what is really 
generating this interest and the

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need to hire globally. 
And when there is a talent 

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shortage, I mean, you can't just
always work without like with a 

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-, 1 businesses obviously have 
to continue to operate. 

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And so if you're going to have 
the, you either have the option 

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of always being a person down or
being strategic and finding that

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person potentially in a 
completely different country or 

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halfway around the world. 
You mentioned at the top of the 

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recording that or at the top of 
the podcast that one of the 

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benefits to working with an EOR 
or having an EOR as a vendor 

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within a company is the are the 
legal and the tax benefits. 

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Can you kind of help us to 
understand how companies kind of

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overcome those complexities 
between taxes and legal 

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compliance and maybe even 
payroll? 

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Because of course that's 
connected between both. 

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How does an EOREOR help with 
those things? 

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So rather than having to rely on
a local, a local accounting firm

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to handle all of the taxes and a
local law firm to handle all of 

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the formation and another 
specialization of law firm to 

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handle all your employee 
relations issues, you can have 

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one point of contact. 
And in particular with remote 

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people's employer of record 
services, we have a dedicated 

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account manager. 
So people are getting that one 

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point of contact. 
And even just within the 

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employer of record, I know 
that's a pain point, you know 

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some people have with some of 
those other folks out there who 

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I won't mention. 
But they. 

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They will send you to just 
whoever is on the chat at the 

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time is who you're talking to 
and they have no context about 

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your workforce. 
It's whoever's on the the AI 

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chat bot, whoever, whatever 
human jumps on there, that's who

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you get. 
And so we don't have that 

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problem at remote people, which 
is nice. 

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Nice. 
It does make me think about like

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if you can share even an example
of how a company maybe that's 

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worked with you or even it just 
in your experience in general, 

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if there's like a real world 
example of a company that's 

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scaled globally. 
Because again, to share my own 

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experience, I joined the tech 
company that I work for three 

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years ago and I had never had an
experience with an EOR. 

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And we were already, we were 
scaling and I had joined as we 

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had already established working 
with this particular, you know, 

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organization. 
And there are certainly, I think

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the benefits are are really 
important and also understanding

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that there are companies that 
have done it like bigger, really

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big companies probably too that 
continue to scale globally. 

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So I'm curious if you have any 
and have the inside scoop. 

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Yes, I'll, I'll just name drop 
briefly just two, two names 

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people have probably heard of 
are IBM and Boeing. 

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And those are, you know, two of 
our customers who we've helped 

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to hire global talent and, you 
know, give them that competitive

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advantage, so. 
We love a name drop here at at 

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the podcast that they're 
bringing the human back to human

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resources podcast. 
Thank you. 

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Thank you for sharing. 
Love it, love it. 

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Inside scoop. 
And Speaking of competitive 

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advantage, I'm curious, like are
there specific industries? 

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Because of course the listeners 
kind of span all industries and 

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all, even all types of HR roles.
And I'm curious to know if there

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are companies or I should say 
industries, excuse me, that are 

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better suited for leveraging an 
EOR to scale their businesses? 

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So I will say the majority of 
our customers tend to be SAS 

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companies. 
So they're in the tech industry.

229
00:14:28,640 --> 00:14:31,200
And I think a lot of that has to
do with the tech industry's 

230
00:14:31,200 --> 00:14:33,520
readiness to hire remote 
workers. 

231
00:14:33,880 --> 00:14:37,480
It's something that they've been
doing for years and years now. 

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It's not new to them. 
There are obviously some 

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00:14:41,440 --> 00:14:47,960
industries that are just from a 
practical perspective, there may

234
00:14:47,960 --> 00:14:51,160
only be a very few number of 
position of positions where 

235
00:14:51,720 --> 00:14:55,480
people even could work remotely.
Like the construction industry, 

236
00:14:55,840 --> 00:15:00,560
you're only going to have maybe,
maybe there's some admin type 

237
00:15:00,600 --> 00:15:03,520
positions or some project 
management type positions where 

238
00:15:03,520 --> 00:15:05,840
some of the work can be done 
remotely. 

239
00:15:05,840 --> 00:15:10,560
But the reality is that a lot of
that has to be done in person. 

240
00:15:11,360 --> 00:15:15,760
But in addition to the tech 
industry, I mean on our website 

241
00:15:15,760 --> 00:15:19,360
we have all the different 
industries that we've supported 

242
00:15:19,360 --> 00:15:24,840
so far and there's a good 20 
plus industries listed out 

243
00:15:24,840 --> 00:15:29,440
there. 
So including healthcare, believe

244
00:15:29,440 --> 00:15:32,360
it or not. 
So there are positions, there 

245
00:15:32,360 --> 00:15:37,760
are certain types of roles that 
you have to ask yourself, is 

246
00:15:37,760 --> 00:15:40,960
there any reason that this 
position would have to be on 

247
00:15:40,960 --> 00:15:43,720
site? 
Really Like is there really a 

248
00:15:43,720 --> 00:15:47,880
reason that for, for, for all 
the employers that are making 

249
00:15:47,880 --> 00:15:51,760
everybody go into the office? 
Do they really need to be there?

250
00:15:51,760 --> 00:15:55,480
What, why are we doing this? 
These are questions we have to 

251
00:15:55,480 --> 00:15:57,360
ask ourselves. 
Absolutely. 

252
00:15:57,360 --> 00:16:01,400
I ask those questions all the 
time, every like every week. 

253
00:16:01,400 --> 00:16:04,600
I feel like there's another 
large company that's saying 

254
00:16:04,600 --> 00:16:08,240
we're forcing, and I use that 
word very intentionally forcing 

255
00:16:08,240 --> 00:16:11,320
our employees to go back. 
And like you and I, we're HR 

256
00:16:11,320 --> 00:16:14,240
people. 
We know even if we we're in 

257
00:16:14,240 --> 00:16:18,840
person, we are like hybrid. 
We know that requiring or 

258
00:16:18,840 --> 00:16:23,080
mandating in person work when 
people are so used to working 

259
00:16:23,080 --> 00:16:27,320
remotely these days, especially 
in the industries that you've 

260
00:16:27,400 --> 00:16:33,160
kind of already named, there's 
there's no, there's no world in 

261
00:16:33,160 --> 00:16:37,560
which that like recipient of 
that information, the employees 

262
00:16:37,560 --> 00:16:40,960
at the end of that decision are 
like super happy that their 

263
00:16:40,960 --> 00:16:42,760
employer is just telling them 
what to do. 

264
00:16:43,040 --> 00:16:48,640
Like, I can't imagine saying to 
myself as a, you know, in HR, as

265
00:16:48,640 --> 00:16:52,520
an HR professional, I'm going to
tell all of these employees that

266
00:16:52,520 --> 00:16:56,840
they have to return to work five
days a week in person and it's 

267
00:16:56,840 --> 00:16:59,480
going to go really well. 
Like, I just can't, I can't 

268
00:16:59,480 --> 00:17:02,960
imagine that, you know? 
So it does make me wonder why so

269
00:17:02,960 --> 00:17:07,599
many companies are pushing for 
this and really kind of missing 

270
00:17:07,599 --> 00:17:12,880
the mark in terms of how they 
bring their teams into solving 

271
00:17:12,880 --> 00:17:15,440
whatever problems they feel 
they're solving by bringing 

272
00:17:15,440 --> 00:17:18,720
people back 100%. 
Conspiracy theory. 

273
00:17:19,839 --> 00:17:23,640
I this, this is my husband's 
conspiracy theory on this, that 

274
00:17:23,880 --> 00:17:27,960
they have so much real estate 
that they deduct, they deduct, 

275
00:17:28,280 --> 00:17:32,280
they deduct the costs for tax 
purposes and they need to have 

276
00:17:32,280 --> 00:17:36,000
people actually working in these
buildings that they're deducting

277
00:17:36,000 --> 00:17:39,360
from their tax like otherwise 
their expenses become too low 

278
00:17:39,840 --> 00:17:42,840
and then they have issues with 
their taxes. 

279
00:17:42,840 --> 00:17:45,520
That's the, that's the theory. 
I'm not qualified to speak on 

280
00:17:45,520 --> 00:17:48,560
this topic. 
It is a conspiracy theory. 

281
00:17:48,840 --> 00:17:51,880
I, I love that your husband has 
a conspiracy theory on this. 

282
00:17:51,920 --> 00:17:53,800
I mean, it's a very interesting 
point. 

283
00:17:54,120 --> 00:17:57,720
I don't know that it's so far 
fetched because I mean they're 

284
00:17:58,040 --> 00:18:02,120
the corporate real estate market
right now from my understanding 

285
00:18:02,120 --> 00:18:05,120
is not so great because there 
are so many office buildings 

286
00:18:05,120 --> 00:18:07,560
that are just vacant and so many
retail spaces just vacant. 

287
00:18:08,120 --> 00:18:09,240
That's really interesting 
though. 

288
00:18:09,240 --> 00:18:15,360
And I am, as someone who has 
virtually no experience in tax 

289
00:18:15,360 --> 00:18:18,520
law or anything like that, I 
wonder like, well, if they're 

290
00:18:18,520 --> 00:18:23,320
working hybridly or in a hybrid 
way, does that not count? 

291
00:18:23,320 --> 00:18:25,440
Like do they have to work 100%? 
Yeah. 

292
00:18:25,440 --> 00:18:28,040
Can't we give people flexibility
benefits? 

293
00:18:28,120 --> 00:18:32,520
You know, right, right. 
Like why not be able to, why not

294
00:18:32,520 --> 00:18:37,120
allow people to come in when on 
whatever day works for them? 

295
00:18:37,280 --> 00:18:41,040
Maybe you say, OK, at least one 
day a week you get your tax 

296
00:18:41,040 --> 00:18:43,480
benefit or whatever. 
If we're going to go with that, 

297
00:18:43,480 --> 00:18:47,560
I say we go with it. 
And you know, maybe you maybe on

298
00:18:47,560 --> 00:18:50,240
that one day, that's when you're
having like your all hands, your

299
00:18:50,240 --> 00:18:52,600
team meeting. 
And but I mean, at the end of 

300
00:18:52,600 --> 00:18:57,040
the day, like I think that 
sometimes companies are, they're

301
00:18:57,280 --> 00:19:03,320
pushing their own interests too 
hard on employees. 

302
00:19:03,320 --> 00:19:06,320
Because at the end of the day, 
like when I think about what, 

303
00:19:07,040 --> 00:19:11,480
what shifts we saw during like 
the COVID time, for example, it 

304
00:19:11,480 --> 00:19:15,920
was very reflective of employees
being in the driver's seat and 

305
00:19:15,920 --> 00:19:20,280
employers kind of being on the 
in the passenger side and 

306
00:19:20,280 --> 00:19:24,840
allowing the employee to kind of
drive the landscape forward. 

307
00:19:25,160 --> 00:19:28,960
And from that, we got a lot of 
obviously remote benefits. 

308
00:19:29,800 --> 00:19:34,360
Many people continue to work 
remotely and people have shifted

309
00:19:34,360 --> 00:19:38,200
their their experiences have 
pivoted in industries as a 

310
00:19:38,200 --> 00:19:40,200
result of being able to work 
remotely too. 

311
00:19:40,640 --> 00:19:44,200
All of that said, though, I 
think now we're seeing, you 

312
00:19:44,200 --> 00:19:46,520
know, the pendulum swung all the
way that way. 

313
00:19:46,520 --> 00:19:50,080
And now the pendulum is, well, 
they're attempting to swing the 

314
00:19:50,080 --> 00:19:52,360
pendulum all the way to the 
other direction. 

315
00:19:52,840 --> 00:19:56,000
And I feel like it's just a 
little bit more complex than 

316
00:19:56,000 --> 00:19:58,800
saying, OK, every single person 
has to go in the office. 

317
00:19:59,000 --> 00:20:02,240
And especially when we think 
about again, this like global 

318
00:20:02,240 --> 00:20:05,400
hiring strategy, if that's the 
case for these larger 

319
00:20:05,400 --> 00:20:08,800
businesses, then they have to 
think about how they engage 

320
00:20:08,800 --> 00:20:14,080
their global workforces. 
And if they require, you know, 

321
00:20:14,080 --> 00:20:20,200
in office work from let's say US
or Canadian employees, how do 

322
00:20:20,200 --> 00:20:22,800
they? 
How do they then take that and 

323
00:20:22,800 --> 00:20:26,560
replicate it globally if they 
don't really have, you know, a 

324
00:20:26,560 --> 00:20:29,600
larger cohort in particular 
areas, especially if they're 

325
00:20:29,600 --> 00:20:32,160
using an EOR? 
So I just, you know, I think 

326
00:20:32,160 --> 00:20:36,720
it's, I think it's a little bit 
of a reach to expect that people

327
00:20:36,720 --> 00:20:39,720
are just going to be happy doing
whatever their company wants 

328
00:20:39,720 --> 00:20:43,680
them to do. 
I don't know, I feel a little 

329
00:20:43,680 --> 00:20:48,040
strongly on that. 
Yes, well, and, and it, and it 

330
00:20:48,040 --> 00:20:51,080
backfire is it will backfire 
because as more and more 

331
00:20:51,080 --> 00:20:58,240
employers move towards offering 
remote work, at some point, 

332
00:20:58,920 --> 00:21:02,480
it's, it's going to go from 
being just this awesome perk 

333
00:21:02,480 --> 00:21:07,800
that you're lucky if you can get
to expected for certain roles. 

334
00:21:07,800 --> 00:21:11,560
It's going to be expected and 
you're going to have a really 

335
00:21:11,560 --> 00:21:15,200
hard time hiring people if 
you're going to put your foot 

336
00:21:15,200 --> 00:21:18,480
down and say no. 
This is on site in person. 

337
00:21:18,480 --> 00:21:22,560
Work totally, totally. 
And I mean, I get it. 

338
00:21:22,560 --> 00:21:26,000
I I've had guests on who have 
talked about, you know, 

339
00:21:26,000 --> 00:21:30,800
generational differences in the 
workplace and how remote work 

340
00:21:30,800 --> 00:21:35,320
and in office work, hybrid 
whatever are sometimes do vary 

341
00:21:35,320 --> 00:21:40,160
depending on generation or the 
generation, you know, 

342
00:21:40,160 --> 00:21:42,680
represented. 
And interestingly, Gen. 

343
00:21:42,680 --> 00:21:46,200
Z sometimes, you know, or more 
often than not, I should say, 

344
00:21:46,480 --> 00:21:51,200
wants all of the flexibility to 
determine what their work week 

345
00:21:51,200 --> 00:21:55,800
looks like while also having the
opportunity to be in person as 

346
00:21:55,800 --> 00:21:59,040
often as they want and to be 
remote as often as they want. 

347
00:21:59,360 --> 00:22:02,400
And, you know, you have other 
generations in the work for in 

348
00:22:02,400 --> 00:22:06,520
the workplace who are kind of 
polarized on that. 

349
00:22:06,520 --> 00:22:09,160
It's like either fully remote or
fully in person. 

350
00:22:09,160 --> 00:22:10,960
And then Gen. 
Z comes in saying, well, we kind

351
00:22:10,960 --> 00:22:13,640
of want options for all of it, 
and we want full, you know, 

352
00:22:13,640 --> 00:22:16,960
autonomy and determination. 
So I think, you know, coming 

353
00:22:16,960 --> 00:22:18,240
back to it. 
Yeah, go ahead. 

354
00:22:18,560 --> 00:22:21,880
Please. 
Well, but a lot of times for 

355
00:22:21,880 --> 00:22:26,000
Gen. 
Z where they're working is all 

356
00:22:26,000 --> 00:22:29,440
they've known. 
So if they're working in person 

357
00:22:29,960 --> 00:22:32,760
and that's their exposure to 
being employed, that's all 

358
00:22:32,760 --> 00:22:37,440
they've known. 
So their objection to it might 

359
00:22:37,440 --> 00:22:44,880
not be as strong as a millennial
that is like, look, I've done 

360
00:22:44,880 --> 00:22:46,480
both. 
I've, I've worked both, I've 

361
00:22:46,480 --> 00:22:49,680
worked remote, I've worked on 
site remote works better for me 

362
00:22:49,680 --> 00:22:56,960
and my work life balance. 
And you know, just I, I, I think

363
00:22:56,960 --> 00:23:00,040
there, there is something there 
to like having less experience 

364
00:23:00,040 --> 00:23:08,760
in the workforce and less of a 
point of reference to be morally

365
00:23:08,760 --> 00:23:09,400
outraged. 
No, I. 

366
00:23:12,120 --> 00:23:13,240
Love it. 
No, it's true. 

367
00:23:13,280 --> 00:23:16,320
I mean, I was just talking to my
sisters in law about stuff like 

368
00:23:16,320 --> 00:23:19,200
this where it's like, you know, 
what is the benefit of 

369
00:23:19,200 --> 00:23:22,480
experience? 
And when we first start out in 

370
00:23:22,480 --> 00:23:27,360
our careers, we have we 
especially depending on the type

371
00:23:27,360 --> 00:23:30,080
of training people have, they've
gone to school for the careers 

372
00:23:30,080 --> 00:23:32,880
that they've had someone's in HR
and maybe they've held 

373
00:23:32,880 --> 00:23:35,440
internships or whatever. 
However we want to apply this 

374
00:23:35,800 --> 00:23:38,040
that it's like, yeah, you have a
certain level of experience and 

375
00:23:38,040 --> 00:23:40,120
you you kind of know what you 
want out of your career. 

376
00:23:40,120 --> 00:23:43,200
You have a certain expectation 
for yourself and all of that is 

377
00:23:43,200 --> 00:23:46,360
true and you are a qualified 
individual. 

378
00:23:46,680 --> 00:23:52,000
And yet when someone has 
510152030 plus years of 

379
00:23:52,000 --> 00:23:56,400
experience, they have all of 
that plus all of like this 

380
00:23:56,640 --> 00:24:00,440
knowledge and information that 
someone with much less 

381
00:24:00,440 --> 00:24:04,600
experience doesn't have. 
And so it's like, how do, how do

382
00:24:04,600 --> 00:24:09,800
we appreciate the experiences 
that we all eventually gain 

383
00:24:09,840 --> 00:24:13,880
while actively putting in the 
years of tenure? 

384
00:24:13,880 --> 00:24:18,600
It's a, it's an interesting, 
it's almost like complex because

385
00:24:18,600 --> 00:24:22,240
we all are in a place in our 
careers where we have a certain 

386
00:24:22,240 --> 00:24:25,040
amount of experience and we want
something specific. 

387
00:24:25,280 --> 00:24:28,080
And then there will always be 
people with more experience who 

388
00:24:28,080 --> 00:24:31,120
also want something specific. 
And that's not always like a 

389
00:24:31,120 --> 00:24:33,480
match made in heaven. 
And so it's like, how do you 

390
00:24:33,480 --> 00:24:36,080
reconcile all of that? 
To me, it's like, OK, we'll 

391
00:24:36,080 --> 00:24:39,680
offer flexibility and everyone 
can be as close to happy as 

392
00:24:40,360 --> 00:24:42,760
possible because you're never 
going to make everybody happy. 

393
00:24:43,640 --> 00:24:46,160
Yeah, that's tough. 
But an elusive, elusive 

394
00:24:46,160 --> 00:24:49,520
happiness. 
I know employee engagement, 

395
00:24:49,520 --> 00:24:53,000
happiness, fulfillment, like how
do we get everybody happy? 

396
00:24:53,480 --> 00:24:56,440
All the buzzwords. 
No, but I really appreciate that

397
00:24:56,440 --> 00:24:59,680
we've, you know, kind of dug 
into this idea of how the 

398
00:24:59,680 --> 00:25:03,040
landscape, you know, has changed
and will continue to change. 

399
00:25:03,400 --> 00:25:09,320
And it does also, you know, make
me think further about some of 

400
00:25:09,320 --> 00:25:14,000
the the complexities when it 
does come to, you know, a 

401
00:25:14,000 --> 00:25:17,520
company hiring internationally. 
Coming back to this, you know, 

402
00:25:17,680 --> 00:25:21,680
obviously from a tactical 
operational standpoint, they're 

403
00:25:21,680 --> 00:25:23,880
all those challenges that you 
mentioned, which, you know, 

404
00:25:23,880 --> 00:25:28,440
certainly enable companies to 
look in the direction of an EOR 

405
00:25:28,440 --> 00:25:32,920
to reduce that those challenges.
But from like a cultural 

406
00:25:32,920 --> 00:25:38,240
standpoint, what are your 
thoughts around how companies 

407
00:25:38,240 --> 00:25:41,520
can navigate those types of 
challenges hiring 

408
00:25:41,520 --> 00:25:43,840
internationally? 
Like how is there a, is there a 

409
00:25:43,840 --> 00:25:48,080
way that companies can future 
ready themselves or be as 

410
00:25:48,080 --> 00:25:52,640
prepared as possible to bring on
talent in various parts of the 

411
00:25:52,640 --> 00:25:56,120
world that where people have 
different cultures and beliefs 

412
00:25:56,120 --> 00:25:58,680
and practices? 
Because that certainly has an 

413
00:25:58,680 --> 00:26:01,040
impact. 
Yeah. 

414
00:26:01,280 --> 00:26:05,720
So you still want to recruit for
people whose values align with 

415
00:26:05,720 --> 00:26:10,400
your company's values and, you 
know, people whose work ethic 

416
00:26:10,480 --> 00:26:14,080
aligns with what you're looking 
for in an employee. 

417
00:26:14,080 --> 00:26:16,360
You still want to thoroughly vet
people. 

418
00:26:17,840 --> 00:26:23,120
There are some things that there
are certain realities that you 

419
00:26:23,120 --> 00:26:26,440
may need to be willing to accept
and be flexible as a global 

420
00:26:26,440 --> 00:26:29,600
employer. 
You're going to hire people in 

421
00:26:29,600 --> 00:26:33,960
other countries where they have 
a lot more entitlements than we 

422
00:26:33,960 --> 00:26:40,400
have in the US, They have a lot 
more time off, a lot more 

423
00:26:40,400 --> 00:26:44,160
banking holidays. 
There may be religious 

424
00:26:44,160 --> 00:26:49,360
observances, depending on the 
country that go on for a month 

425
00:26:49,360 --> 00:26:52,320
at a time. 
I mean, there are there are 

426
00:26:52,320 --> 00:26:55,840
certain operational realities 
that you have to prepare for 

427
00:26:56,040 --> 00:26:58,160
depending on where you're 
looking to hire. 

428
00:26:59,760 --> 00:27:06,440
But All in all, just to be able 
to have 24 by 7 support because 

429
00:27:06,440 --> 00:27:10,080
you have people in all the time 
zones that you need to have them

430
00:27:10,080 --> 00:27:13,360
in, you know, it's, it's great. 
And you don't have to worry 

431
00:27:13,360 --> 00:27:16,640
about, oh, no, we're giving like
we're hiring people for this, 

432
00:27:16,800 --> 00:27:21,640
this third shift or this, this 
undesirable shift because for 

433
00:27:21,640 --> 00:27:27,160
them it is a desirable shift. 
And, and they don't have to work

434
00:27:27,160 --> 00:27:32,600
at, at odd hours. 
If you're 24 by 7 or if you're 

435
00:27:32,600 --> 00:27:35,960
not 24 by 7 and you're hiring in
a country and the hours are a 

436
00:27:35,960 --> 00:27:39,760
little off, the compensation 
that you're offering probably is

437
00:27:39,760 --> 00:27:44,240
enough to offset the 
inconvenience on their part. 

438
00:27:44,240 --> 00:27:47,280
Plus you're still saving money 
depending on where you're 

439
00:27:47,280 --> 00:27:50,160
hiring. 
So yeah, I may have gone a 

440
00:27:50,160 --> 00:27:52,920
little off topic there. 
No, you didn't. 

441
00:27:52,920 --> 00:27:56,680
I, I think it's really helpful 
and actually it makes me think 

442
00:27:56,680 --> 00:27:59,800
of probably one of my last 
questions for you, which is 

443
00:27:59,800 --> 00:28:05,440
really like how we can give some
advice maybe to HR professionals

444
00:28:05,440 --> 00:28:11,320
who are listening and, and maybe
thinking about how they look at 

445
00:28:11,320 --> 00:28:14,160
the future of remote work, how 
they think of the future of 

446
00:28:14,160 --> 00:28:16,280
global hiring. 
Because I think you've said a 

447
00:28:16,280 --> 00:28:19,680
lot of really important things 
that there's, this is all about 

448
00:28:19,680 --> 00:28:24,120
strategy, like how do companies 
best set themselves up so that 

449
00:28:24,120 --> 00:28:28,160
they can continue to have a 
competitive advantage and 

450
00:28:28,440 --> 00:28:32,720
continue to scale and, and grow.
So with that, what advice do you

451
00:28:32,720 --> 00:28:38,080
have for those listening and how
you know especially and I should

452
00:28:38,080 --> 00:28:41,480
say HR leaders and other 
business leaders in terms of 

453
00:28:41,480 --> 00:28:45,840
navigating this future of remote
work and also just global hiring

454
00:28:45,840 --> 00:28:49,720
in general? 
I'm going to say it again, we're

455
00:28:49,720 --> 00:28:54,960
going to hire Without Borders. 
They are going to get the best 

456
00:28:54,960 --> 00:28:58,880
and brightest wherever they may 
be located on planet Earth. 

457
00:28:59,360 --> 00:29:02,680
And we're not going to stress 
about it because we have the 

458
00:29:02,680 --> 00:29:07,200
support of global recruitment 
agencies and employers of 

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00:29:07,200 --> 00:29:09,760
record. 
Whether you're needing to hire 

460
00:29:09,760 --> 00:29:13,920
someone as a contractor or due 
to compliance issues, you need 

461
00:29:13,920 --> 00:29:17,360
to hire them as an employee. 
There are companies out there. 

462
00:29:17,360 --> 00:29:18,960
You don't need to reinvent the 
wheel. 

463
00:29:19,120 --> 00:29:22,280
You can leverage the resources 
that already exist. 

464
00:29:22,520 --> 00:29:27,120
You don't have to do this from 
scratch and just, you know, lean

465
00:29:27,120 --> 00:29:32,880
in and find the best vendors 
with the best value proposition 

466
00:29:32,880 --> 00:29:36,040
for you and your organization 
and you'll do great things. 

467
00:29:36,680 --> 00:29:38,880
I love it. 
Hire Without Borders. 

468
00:29:38,960 --> 00:29:42,800
I think that's fabulous. 
Susan, thank you so much for all

469
00:29:42,800 --> 00:29:46,880
of your insight and for sharing 
more about what you do and what 

470
00:29:46,880 --> 00:29:49,440
Remote People does. 
And so I'd love to give you the 

471
00:29:49,440 --> 00:29:51,880
opportunity to tell listeners 
where they can learn more about 

472
00:29:51,880 --> 00:29:56,160
you as well as Remote People. 
Sure. 

473
00:29:56,160 --> 00:30:00,680
Well, I'm not super important, 
but I will tell you that if you 

474
00:30:00,680 --> 00:30:04,000
want to learn more about remote 
people, you can go to 

475
00:30:04,240 --> 00:30:08,000
remotepeople.com. 
We we snagged, we sure snagged 

476
00:30:08,000 --> 00:30:09,160
that domain. 
That's right. 

477
00:30:09,680 --> 00:30:12,840
Yeah, I love it. 
imeanitsnot.net, itsnot.org, 

478
00:30:12,840 --> 00:30:15,760
its.com. 
I love it and you are important.

479
00:30:15,760 --> 00:30:18,440
You are important. 
You are Susan Snipes, you're 

480
00:30:18,440 --> 00:30:22,280
important, everyone's important.
Thank you so much for joining 

481
00:30:22,280 --> 00:30:24,400
the podcast. 
I, I think it was such a helpful

482
00:30:24,400 --> 00:30:26,000
conversation. 
Actually, I think this is the 

483
00:30:26,000 --> 00:30:30,520
first time that we've even 
talked about EORS and, and 

484
00:30:30,520 --> 00:30:32,520
probably global hiring in this 
way. 

485
00:30:32,520 --> 00:30:35,520
So I really, really appreciate 
you educating all of us. 

486
00:30:36,800 --> 00:30:38,520
Yeah, it's been a pleasure. 
Thank you, Tracy. 

487
00:30:39,080 --> 00:30:41,360
Of course. 
Hey, just before you go, don't 

488
00:30:41,360 --> 00:30:44,400
forget to subscribe to the show 
so that you are the 1st to hear 

489
00:30:44,400 --> 00:30:47,920
when an episode drops each week 
and maybe leave a five star 

490
00:30:47,920 --> 00:30:50,480
review and a comment about how 
much you loved this episode. 

491
00:30:50,640 --> 00:30:53,280
Plus, if you have someone in 
mind who would really enjoy this

492
00:30:53,280 --> 00:30:54,920
episode, make sure you share it 
with them. 

493
00:30:55,000 --> 00:30:57,840
Thank you so much for tuning in 
and I'll see you next week.

