1 00:00:02,600 --> 00:00:05,160 Welcome back to the Bringing the human Back to Human resources 2 00:00:05,160 --> 00:00:08,880 podcast, The Replay series. I'm your host, Tracy Turn off, 3 00:00:08,880 --> 00:00:12,080 and I'm thrilled to have you join us once again as we journey 4 00:00:12,080 --> 00:00:14,840 through the episodes that have top charts around the world. 5 00:00:15,240 --> 00:00:17,800 In this podcast series, we're revisiting some of our most 6 00:00:17,800 --> 00:00:21,200 insightful, thought provoking, and transformative conversations 7 00:00:21,200 --> 00:00:24,640 with industry experts, thought leaders, and practitioners. 8 00:00:25,200 --> 00:00:28,360 These episodes have made waves. Sparking meaningful conversation 9 00:00:28,360 --> 00:00:31,360 and inspiring positive change throughout human resources. 10 00:00:31,800 --> 00:00:34,120 Whether you're a dedicated listener who's been with us from 11 00:00:34,120 --> 00:00:37,240 the start or you're just tuning in for the first time, the 12 00:00:37,240 --> 00:00:40,240 Replay series offers a chance to dive deep into the core 13 00:00:40,240 --> 00:00:43,800 principles that guide our exploration into HR practices. 14 00:00:44,200 --> 00:00:47,520 So get ready to rediscover the discussions that continue to 15 00:00:47,520 --> 00:00:50,800 shape the future of HR. Without further ado, let's step 16 00:00:50,800 --> 00:00:53,920 back in time and immerse ourselves into the podcast's top 17 00:00:53,920 --> 00:00:56,360 charted episodes. Let the replay begin. 18 00:00:57,040 --> 00:00:59,560 Welcome to the Bringing the Human back to Human Resources 19 00:00:59,560 --> 00:01:01,880 podcast. I'm Tracy Chernoff, and I've 20 00:01:01,880 --> 00:01:04,319 spent my entire professional career in HR. 21 00:01:04,800 --> 00:01:07,920 Each week, we'll explore the delicate balance between people 22 00:01:07,920 --> 00:01:10,920 and business with the aim to reconnect the two and create 23 00:01:10,920 --> 00:01:13,840 meaningful outcomes. Listen in as I share my own 24 00:01:13,840 --> 00:01:17,640 experiences, challenge the status quo, and chat with guests 25 00:01:17,640 --> 00:01:20,680 from various industries about our mission to bring the human 26 00:01:20,680 --> 00:01:23,440 back to human resources. Hi everyone, welcome back to the 27 00:01:23,440 --> 00:01:25,560 Bringing the Human Back to Human Resources podcast. 28 00:01:25,640 --> 00:01:27,480 Thank you so much for being here for another week. 29 00:01:27,680 --> 00:01:31,240 And I have the best episode for you yet here. 30 00:01:31,240 --> 00:01:34,280 And that is specifically because my guest's last name is Best, 31 00:01:34,440 --> 00:01:36,400 which just means that she's the best. 32 00:01:37,280 --> 00:01:39,200 I'm sure, Bianca, I'm sure you hear this all the time. 33 00:01:40,880 --> 00:01:45,560 It's always special and very. I literally, I had a moment last 34 00:01:45,560 --> 00:01:47,320 night where I was like, I'm just going to have to do it. 35 00:01:47,440 --> 00:01:50,880 Like when you have a last name of Best, you just have to lean 36 00:01:50,880 --> 00:01:53,640 in. So I've leaned in. 37 00:01:54,960 --> 00:01:57,640 So everyone welcome Bianca Best to the podcast. 38 00:01:57,640 --> 00:01:59,760 Let me tell you a little bit about her before we dive into a 39 00:01:59,760 --> 00:02:03,040 very exciting topic and one that comes with something to 40 00:02:03,040 --> 00:02:05,480 celebrate. So, Bianca Best is a globally 41 00:02:05,480 --> 00:02:08,720 recognized speaker, author, and strategist whose career includes 42 00:02:08,720 --> 00:02:11,120 collaborations with some of the world's most influential 43 00:02:11,120 --> 00:02:15,720 companies such as Google, Amazon, WPP, Deloitte, Barclays, 44 00:02:15,720 --> 00:02:18,720 and Unilever. Now, as an international speaker 45 00:02:18,720 --> 00:02:21,760 and strategist, she is dedicated to empowering professionals to 46 00:02:21,760 --> 00:02:25,360 achieve extraordinary results without sacrificing their health 47 00:02:25,400 --> 00:02:27,760 or happiness. Her latest book, which This is 48 00:02:27,760 --> 00:02:30,520 What We have to celebrate that came out today. 49 00:02:33,240 --> 00:02:37,280 It's called Big Impact Without Burnout and offers actionable 50 00:02:37,280 --> 00:02:39,280 strategies. There it is on the big screen. 51 00:02:39,280 --> 00:02:42,200 Bianca's holding it up. I Love It offers actionable 52 00:02:42,200 --> 00:02:45,040 strategies to help leaders align purpose with performance while 53 00:02:45,040 --> 00:02:47,840 navigating the challenges of today's demanding world. 54 00:02:48,080 --> 00:02:51,040 With her engaging energy and practical insights, Bianca 55 00:02:51,040 --> 00:02:54,040 inspires audiences to embrace a fulfilling and sustainable 56 00:02:54,040 --> 00:02:56,560 approach to success. And I have to, I, I must say, I 57 00:02:56,560 --> 00:02:59,200 have to double down on that part of your bio because you are so 58 00:02:59,200 --> 00:03:01,840 engaging and you're so much fun. And that is why this episode is 59 00:03:01,840 --> 00:03:04,720 going to be so much fun. So welcome, Bianca, and kudos 60 00:03:04,720 --> 00:03:07,960 and congratulations to you on the launch of your book today. 61 00:03:08,480 --> 00:03:11,080 Thank you. It's definitely a milestone day. 62 00:03:11,080 --> 00:03:13,800 And how fantastic will we get to celebrate this moment together? 63 00:03:13,960 --> 00:03:14,720 Oh. My gosh. 64 00:03:15,520 --> 00:03:17,760 For having. Me, of course, I am so deeply 65 00:03:17,760 --> 00:03:19,240 honored. And of course the podcast 66 00:03:19,240 --> 00:03:21,560 listeners are gonna be like today, like when did they record 67 00:03:21,560 --> 00:03:22,440 this? OK, fine. 68 00:03:22,440 --> 00:03:25,920 We're time traveling. It's coming out on March 11th. 69 00:03:25,920 --> 00:03:27,560 Yes. But I have to say we're not 70 00:03:27,560 --> 00:03:30,080 recording so far away from that. We're calling it today. 71 00:03:30,080 --> 00:03:31,680 This today is when the book comes out. 72 00:03:31,680 --> 00:03:34,080 We're so excited. And you know, they're, I'm going 73 00:03:34,080 --> 00:03:36,600 to have in the show notes where you can pick up Bianca's book 74 00:03:36,600 --> 00:03:40,120 because it is a must read. And I think everyone's going to 75 00:03:40,120 --> 00:03:43,600 get a lot of a lot of really, really helpful insights out of 76 00:03:43,600 --> 00:03:44,840 your book. So we're not. 77 00:03:45,000 --> 00:03:49,280 We're not actually really faking it because this really is the 78 00:03:49,280 --> 00:03:53,240 beginning of the launch period. I'm actually launching in London 79 00:03:53,240 --> 00:03:57,680 and Dawn's bookshop tomorrow and then US are doing my U.S. tour. 80 00:03:57,680 --> 00:04:00,600 So this is this is really the special moment. 81 00:04:00,600 --> 00:04:04,640 That is your, no, this is just the, this is the start of all of 82 00:04:04,640 --> 00:04:09,720 your celebrations and all of the launching that you're doing over 83 00:04:09,720 --> 00:04:12,480 these next few weeks, which is it's a great way to put it, 84 00:04:12,480 --> 00:04:13,400 actually. Thank you. 85 00:04:13,560 --> 00:04:15,560 Thank you for keeping us honest here at the podcast. 86 00:04:16,399 --> 00:04:19,000 With that, I, I think it's really important for everyone to 87 00:04:19,000 --> 00:04:22,640 hear your story because it's what really captivated me and 88 00:04:22,640 --> 00:04:24,800 why I wanted you to join us on the podcast. 89 00:04:24,800 --> 00:04:29,040 So maybe we start there. Where did all of this big impact 90 00:04:29,040 --> 00:04:32,000 without burnout come from and and what's your story? 91 00:04:32,960 --> 00:04:37,240 Well, it really comes 100% from the heart and from my own life 92 00:04:37,240 --> 00:04:41,040 experience. So I am unashamedly ambitious. 93 00:04:41,440 --> 00:04:45,680 I chase my dreams, I reach for the stars, I go, go, go, as a 94 00:04:45,680 --> 00:04:49,400 lot of us do. But along the way I kept 95 00:04:49,400 --> 00:04:51,920 slamming into walls and burning out. 96 00:04:51,920 --> 00:04:57,720 And whilst I was absolutely reaching my dreams and really 97 00:04:57,720 --> 00:05:01,880 enjoying life expansion along the way, I really kept pushing 98 00:05:01,880 --> 00:05:05,760 too hard, too fast, too far, in too many directions 99 00:05:05,760 --> 00:05:08,560 simultaneously. So I'll give you the sort of 100 00:05:08,560 --> 00:05:12,080 chronology of my work experience and tell you about the sort of 101 00:05:12,080 --> 00:05:15,600 burnout undulations that that happened simultaneously. 102 00:05:16,200 --> 00:05:20,040 So back in 2004, I fell into entrepreneurialism. 103 00:05:20,080 --> 00:05:24,720 I was at home with two young children and I spotted an 104 00:05:24,720 --> 00:05:28,040 opportunity to really disrupt the personalized gift 105 00:05:28,040 --> 00:05:30,520 marketplace. And I spotted that opportunity 106 00:05:30,520 --> 00:05:33,280 because I was in bed breastfeeding a baby, toddler 107 00:05:33,280 --> 00:05:36,640 running around the room, realized it was my then husband 108 00:05:36,640 --> 00:05:37,920 and I. It was our ten year anniversary. 109 00:05:37,920 --> 00:05:40,120 I was like Oh my God, how am I going to get a gift? 110 00:05:40,760 --> 00:05:44,440 I ended up writing a poem called A Decade to Remember, finding 111 00:05:44,800 --> 00:05:49,160 A-frame at home and putting photos around this poem, which I 112 00:05:49,160 --> 00:05:50,800 printed out, gave it to him in the evening. 113 00:05:50,800 --> 00:05:52,360 He was like, oh, that's so romantic and lovely. 114 00:05:52,560 --> 00:05:55,400 We hung it up in the hall. Everyone that came round to see 115 00:05:55,400 --> 00:05:59,200 the baby and visit us was like, oh, where did you order that? 116 00:05:59,480 --> 00:06:02,240 And my brain started worrying that maybe that could become a 117 00:06:02,240 --> 00:06:04,520 marketable commodity. And off I went. 118 00:06:04,880 --> 00:06:07,440 And I just became this relentless entrepreneur 119 00:06:07,520 --> 00:06:10,240 determined to build a business with my double buggy and my 120 00:06:10,240 --> 00:06:16,000 twins, my little babies in tow. And I went out and set up a 121 00:06:16,000 --> 00:06:21,320 trade manufacturing business, sold these products online and 122 00:06:21,560 --> 00:06:25,840 it just grew and grew and grew. And I had a decade of learning a 123 00:06:25,840 --> 00:06:29,640 lot about myself, about expanding from the seeds of a 124 00:06:29,640 --> 00:06:33,000 little idea into running an Omni channel global business that was 125 00:06:33,000 --> 00:06:35,680 trade and consumer. And it was phenomenal. 126 00:06:36,680 --> 00:06:41,680 That chapter came to an end when I found out I was pregnant 127 00:06:41,680 --> 00:06:43,040 again. This time it was twins. 128 00:06:43,040 --> 00:06:46,880 So I had four children under 7 and a business. 129 00:06:46,880 --> 00:06:51,040 And it was an intense but invigorating time. 130 00:06:51,640 --> 00:06:55,880 And I really took that as a moment where the universe was 131 00:06:55,880 --> 00:06:59,120 signalling to me. Focusing words, focusing on 132 00:06:59,120 --> 00:07:02,080 family. This is a precious, precious 133 00:07:02,080 --> 00:07:03,960 moment. Work will be there forever, 134 00:07:04,000 --> 00:07:05,480 Making money will be there forever. 135 00:07:05,480 --> 00:07:07,800 Business will be there forever, just focusing on family. 136 00:07:08,280 --> 00:07:15,400 So I did, and I sold that business and enjoyed adjusting 137 00:07:15,400 --> 00:07:21,840 to this world of how to sustain that are everywhere and keep 138 00:07:21,840 --> 00:07:24,920 myself happy. And interestingly, that first 139 00:07:24,920 --> 00:07:27,840 year after the twins were born, I can honestly say it was one of 140 00:07:27,840 --> 00:07:30,840 the happiest years of my life. And if you'd come around and see 141 00:07:30,840 --> 00:07:34,320 me, my hair wasn't clean and you'd have been crunching on 142 00:07:34,320 --> 00:07:37,360 cornflakes on the carpet. Chaos. 143 00:07:37,680 --> 00:07:40,480 But I was so happy because I was so purposeful. 144 00:07:40,480 --> 00:07:42,520 And that's a really interesting lesson that I learned. 145 00:07:43,400 --> 00:07:45,360 So I sold that business and fell into corporate. 146 00:07:45,480 --> 00:07:49,520 And then I've spent the past 12 years sending corporate ladders 147 00:07:49,560 --> 00:07:52,560 and really learning different skills, how to apply myself 148 00:07:53,040 --> 00:07:56,680 where I'm in arenas with a lot of people, a lot of work 149 00:07:56,680 --> 00:08:00,080 agendas, a lot of politics and stuff that was very different to 150 00:08:00,080 --> 00:08:01,800 me when I was being entrepreneurial. 151 00:08:01,800 --> 00:08:04,080 I could drive everything in an organization. 152 00:08:04,080 --> 00:08:08,720 As you well know, there's rules that need to be adhered to and 153 00:08:08,720 --> 00:08:12,240 it's a different game that we have to play, but I've loved it 154 00:08:12,280 --> 00:08:15,640 and I've learned it well. I'm now stepping into 155 00:08:15,640 --> 00:08:19,280 entrepreneurialism again, leaving corporate to now work on 156 00:08:19,280 --> 00:08:22,840 the burnout business, which is my pride and joy, and hence the 157 00:08:22,840 --> 00:08:26,240 book. So in those, in those chapters 158 00:08:26,240 --> 00:08:30,600 of having run the business, had a million children and climbed 159 00:08:30,600 --> 00:08:33,280 corporate labels. And now where I am today, I 160 00:08:33,600 --> 00:08:37,440 found that I started falling over into walls of total 161 00:08:37,440 --> 00:08:42,360 collapse and burnout from my mid 20s through to my mid 30s, where 162 00:08:42,640 --> 00:08:45,800 yeah, it was fantastic. I had a home now, I had a lawn 163 00:08:45,800 --> 00:08:51,000 to mow, I had children to feed, and I had this expanding life, a 164 00:08:51,000 --> 00:08:56,720 business that was growing. But I started to really get ill 165 00:08:57,120 --> 00:08:58,680 and I wouldn't get a common cold. 166 00:08:58,680 --> 00:09:03,280 I would get pneumonia or bronchiolitis, and I would be in 167 00:09:03,280 --> 00:09:07,680 bed for weeks. I was properly being floored 168 00:09:07,680 --> 00:09:10,160 time and time again. And then I'd recover and I'd get 169 00:09:10,160 --> 00:09:12,520 straight back onto that little life treadmill and keep pushing 170 00:09:12,520 --> 00:09:13,880 and going again and again and again. 171 00:09:14,680 --> 00:09:19,960 And that became very much a problem because I didn't want to 172 00:09:19,960 --> 00:09:23,320 stop chasing my dreams. But I was realizing that this I 173 00:09:23,320 --> 00:09:26,880 can't function like this because when I was floored, I'd need 174 00:09:26,880 --> 00:09:29,240 help from friends or family or my husbands. 175 00:09:29,480 --> 00:09:32,600 And when I had my job and I was in a corporate arena, you can't 176 00:09:32,600 --> 00:09:35,440 be off sick week after week with constantly. 177 00:09:35,880 --> 00:09:39,080 So I kept, I started dabbling with, well, how can I self 178 00:09:39,080 --> 00:09:42,760 manage to still do all these fizzy, dynamic, juicy, brilliant 179 00:09:42,760 --> 00:09:45,160 things but not keep falling over. 180 00:09:45,600 --> 00:09:50,000 And I finally perfected that. So in 2015, I had my last 181 00:09:50,000 --> 00:09:51,520 burnout. I say perfected it. 182 00:09:51,520 --> 00:09:56,120 I mean, I learned how to manage still a work in progress, but I 183 00:09:56,120 --> 00:09:58,600 haven't had a burnout since 2015. 184 00:09:58,880 --> 00:10:01,080 And that's what I now have bottled up. 185 00:10:01,080 --> 00:10:04,120 And I teach to people and try and encourage everyone to still 186 00:10:04,120 --> 00:10:05,480 change your dreams. It's OK. 187 00:10:05,480 --> 00:10:07,120 We just need to have a conscious plan. 188 00:10:08,080 --> 00:10:10,080 Amazing. See, This is why everyone needed 189 00:10:10,080 --> 00:10:12,480 to hear that because your story is so inspiring. 190 00:10:12,480 --> 00:10:15,080 And as a fellow twin mom, I do think I can say that twin moms 191 00:10:15,080 --> 00:10:19,560 are built a little differently. We are kind of destined to. 192 00:10:19,680 --> 00:10:21,320 Yeah, right. Destined for being able to 193 00:10:21,320 --> 00:10:23,880 handle maybe a little bit more, a little bit more chaos. 194 00:10:24,760 --> 00:10:28,400 But I love that you even just, you know, for a moment of 195 00:10:28,400 --> 00:10:30,880 relatability for me that you talked about that first year 196 00:10:30,880 --> 00:10:33,240 after the twins were born. I mean, I totally agree. 197 00:10:33,240 --> 00:10:37,000 Mine are almost 16 months now as of the date of this recording. 198 00:10:37,000 --> 00:10:40,040 And it's like the most fun I've ever had. 199 00:10:40,040 --> 00:10:44,040 Even though it's the most hard work ever, it's just the most 200 00:10:44,040 --> 00:10:47,600 fun and so. You just see people used to stop 201 00:10:47,600 --> 00:10:50,120 me in the street and see the double buggy and they'd be like, 202 00:10:50,160 --> 00:10:51,800 oh, Double Trouble and I. Would. 203 00:10:51,800 --> 00:10:54,360 Yeah, I know, Double. Blessing. 204 00:10:54,680 --> 00:11:00,280 Yes, I say the same thing even even after we were hiking with 205 00:11:00,280 --> 00:11:02,600 them this weekend and we brought the stroller and we were like, 206 00:11:02,600 --> 00:11:05,360 why did we do this? And we're like lifting it up the 207 00:11:06,120 --> 00:11:09,440 that's terrain. It was a nightmare, but it's so 208 00:11:09,440 --> 00:11:10,960 true. I mean there it's all about 209 00:11:10,960 --> 00:11:12,520 mindset. I think this is what we're 210 00:11:12,520 --> 00:11:15,320 probably going to talk about a little bit today, because so 211 00:11:15,320 --> 00:11:18,440 much of what you shared and actually something I'm going to 212 00:11:18,440 --> 00:11:24,640 touch on is about how we prepare our minds and how we adjust our 213 00:11:24,640 --> 00:11:27,400 mindsets to best suit what we need. 214 00:11:27,400 --> 00:11:29,600 And one of the things that I wanted to mention is that you 215 00:11:29,600 --> 00:11:33,040 talked about how leading a purposeful life. 216 00:11:33,040 --> 00:11:35,720 I think that's what you said leading a purposeful life was 217 00:11:35,720 --> 00:11:39,000 the difference for you that leaning into, you know, your 218 00:11:39,000 --> 00:11:42,800 family unit and what you wanted in that moment within your life 219 00:11:43,120 --> 00:11:46,800 at that point was really what allowed you to make this 220 00:11:46,800 --> 00:11:49,280 connection. So when you think about leading 221 00:11:49,280 --> 00:11:52,080 a purposeful life and, and really now you know, you know, 222 00:11:52,120 --> 00:11:54,640 it's 10 years since your last burnout, knock on wood, thank 223 00:11:54,640 --> 00:11:57,560 goodness. What what what do you think in 224 00:11:57,560 --> 00:12:01,800 terms of like purpose and mindset has allowed you to stay 225 00:12:02,080 --> 00:12:07,440 burnout free? It's honoring my values with 226 00:12:07,440 --> 00:12:11,240 total integrity the entire time and not compromising on them. 227 00:12:11,640 --> 00:12:15,600 And that was the biggest epiphany for me in my journey to 228 00:12:15,600 --> 00:12:18,400 working out how I can self manage and still have all these 229 00:12:18,400 --> 00:12:21,520 children and this work and the dynamic life that I wanted. 230 00:12:22,120 --> 00:12:27,560 When I first started applying strategies to try and make sure 231 00:12:27,560 --> 00:12:31,920 I was functioning well, I really veered towards physical. 232 00:12:32,040 --> 00:12:33,800 It was first. The first thing was like, right, 233 00:12:33,800 --> 00:12:35,760 well, I'm physically broken. I keep getting I'll it's 234 00:12:35,840 --> 00:12:38,600 physical. So I started trying to improve 235 00:12:38,600 --> 00:12:42,120 my diet, cut back on processed foods, eat more nutritionally 236 00:12:42,120 --> 00:12:45,800 dense meals. I started focusing on sleep, 237 00:12:46,360 --> 00:12:49,800 albeit hard when. True. 238 00:12:51,440 --> 00:12:54,120 But making modifications like reducing caffeine to make sure 239 00:12:54,120 --> 00:12:57,240 that I could sleep if I got a nap window, stuff like that, I 240 00:12:57,240 --> 00:13:00,360 started focusing on exercise. So I was very much in the realm 241 00:13:00,400 --> 00:13:04,480 of let's sort out my physicality and that was good. 242 00:13:05,000 --> 00:13:07,160 I got better, but it wasn't enough. 243 00:13:07,360 --> 00:13:11,400 So then I was OK, let's try the mental realm. 244 00:13:11,400 --> 00:13:14,400 If you look at all the self help guidance, the well-being advice 245 00:13:14,400 --> 00:13:18,680 out there, a lot of it veers in the realm of physical and then 246 00:13:18,680 --> 00:13:21,400 mental. So I've always been a very 247 00:13:21,400 --> 00:13:25,600 strong journaler, but I started really trying to hone the art of 248 00:13:25,600 --> 00:13:30,760 journaling, introducing more conscious gratitude and 249 00:13:30,760 --> 00:13:33,760 journaling as a spiritual practice, more meditation, 250 00:13:33,760 --> 00:13:37,400 mindfulness, really trying to focus on that, soothing the 251 00:13:37,400 --> 00:13:39,920 mind. And that definitely helped as 252 00:13:39,920 --> 00:13:42,840 well. But it was only finally when I 253 00:13:42,840 --> 00:13:46,240 really found the missing piece of the puzzle was the emotional 254 00:13:46,240 --> 00:13:49,120 realm. My emotional realm was where I 255 00:13:49,120 --> 00:13:55,640 was creating unnoticed stress and I started to realise that if 256 00:13:55,640 --> 00:13:59,040 we are compromising on a particular value, so something 257 00:13:59,040 --> 00:14:01,600 that matters to us, something actually we cherish. 258 00:14:01,600 --> 00:14:06,240 So whether it's how a team works or who you're married to and 259 00:14:06,240 --> 00:14:09,000 what your friendship group is like or whatever it might be in 260 00:14:09,000 --> 00:14:10,960 particular areas of your life that matter to you. 261 00:14:11,280 --> 00:14:16,560 If you are compromising any particular aspect of you to be 262 00:14:16,560 --> 00:14:19,000 in that environment or in that relationship or in that 263 00:14:19,000 --> 00:14:23,920 situation, even if it's slightly subconscious and it might just 264 00:14:23,920 --> 00:14:26,160 show up like a little nickel or a little irritation. 265 00:14:26,480 --> 00:14:29,880 It is creating systemic stress within the body. 266 00:14:30,400 --> 00:14:34,480 And as we all know, we cannot live with permanent stress. 267 00:14:34,480 --> 00:14:38,640 That is not a state that the nervous system, the autonomic 268 00:14:38,640 --> 00:14:41,560 nervous system was created for. We're only meant to be in a 269 00:14:41,560 --> 00:14:45,720 stress state in in small fragments and pockets of time. 270 00:14:46,080 --> 00:14:50,040 So if we've got an emotional stress that is draining and 271 00:14:50,040 --> 00:14:54,000 depleting us, that is also contributing to our ability to 272 00:14:54,000 --> 00:14:56,680 show up and be productive and achieve all those dreams and 273 00:14:56,680 --> 00:14:59,800 goals. And so for me, once I started to 274 00:14:59,800 --> 00:15:05,360 lean into triggers and lean into emotional disquiet, I started to 275 00:15:05,360 --> 00:15:10,720 really knowledge and see and learn more about myself, but 276 00:15:10,720 --> 00:15:14,640 really see where I was compromising aspects of me that 277 00:15:14,640 --> 00:15:17,880 were too important and I shouldn't be shutting them down. 278 00:15:18,200 --> 00:15:22,240 And so I had to do a lot of work and I'll make a lot of very 279 00:15:22,240 --> 00:15:26,880 brave decisions to get myself into a place of integrity. 280 00:15:27,400 --> 00:15:30,640 And I really came to learn and this is what I teach all my 281 00:15:30,640 --> 00:15:33,360 clients. You will never ever feel 282 00:15:33,480 --> 00:15:37,000 fulfilled if you're compromising on your values. 283 00:15:37,320 --> 00:15:39,280 And that's it. Amazing. 284 00:15:39,280 --> 00:15:43,240 I am like as you were. I can't even find the words. 285 00:15:43,480 --> 00:15:47,960 As you were talking, I was really thinking like, I need to 286 00:15:47,960 --> 00:15:52,000 just delete social media. Like I, I don't know why that 287 00:15:52,000 --> 00:15:56,280 was like my first thought. But when you talk about this 288 00:15:56,280 --> 00:16:00,200 like constant state of stress, you know, and I, I really think 289 00:16:00,200 --> 00:16:03,760 about the physiological damage that comes from this constant 290 00:16:03,760 --> 00:16:07,120 consumption of very serious things, which inevitably are all 291 00:16:07,120 --> 00:16:09,680 over social media. Sometimes funny things too. 292 00:16:09,960 --> 00:16:12,640 There's this like dopamine response and then you have like 293 00:16:12,640 --> 00:16:14,280 the stress and dopamine, the stress. 294 00:16:14,720 --> 00:16:18,560 And I'm like, I don't know, for whatever reason, I related a lot 295 00:16:18,560 --> 00:16:21,960 of what you just said to this, this feeling that I get from 296 00:16:21,960 --> 00:16:24,520 like scrolling on social media and the listeners who have been 297 00:16:24,520 --> 00:16:26,720 here know I'm always talking about I need to get off the 298 00:16:26,720 --> 00:16:28,600 social media, but I can't. But I need to get off. 299 00:16:28,960 --> 00:16:30,640 It's like, OK, get over it, Tracy. 300 00:16:31,320 --> 00:16:35,160 If no, that's your intuitive hit as I'm talking. 301 00:16:35,160 --> 00:16:38,680 Pay attention to that as well, because this is also something 302 00:16:38,680 --> 00:16:41,960 that we don't do enough. We don't trust our intuitive 303 00:16:41,960 --> 00:16:46,000 hits, and your subconscious is giving you that little 304 00:16:46,400 --> 00:16:50,200 metaphorical punch. Like, listen, hello, we've been 305 00:16:50,200 --> 00:16:55,080 trying to tell you something. You know, I'm, I'm sure that 306 00:16:55,080 --> 00:16:56,880 there are listeners who thought of something also. 307 00:16:56,880 --> 00:17:00,680 Maybe it's like their marriage, maybe it's their job, maybe it's 308 00:17:00,680 --> 00:17:03,840 like whatever hobby that isn't such a hobby anymore, or maybe 309 00:17:03,840 --> 00:17:06,640 it is social media. So that's actually a really good 310 00:17:07,520 --> 00:17:10,720 kind of like activity for us to do is like, what is that first 311 00:17:10,720 --> 00:17:14,359 thing that you come to that it gives you that signal of like, 312 00:17:14,359 --> 00:17:16,000 oh, this is a little bit stressful in your life. 313 00:17:16,319 --> 00:17:18,000 Totally. Because quite often when we're 314 00:17:18,000 --> 00:17:19,480 like, oh, I'm exhausted. Life is. 315 00:17:19,480 --> 00:17:21,760 Overwhelming. You know, the first thing we do 316 00:17:21,760 --> 00:17:26,720 is like, I must be missing a mineral or, or just some more 317 00:17:26,720 --> 00:17:30,760 vitamins. And, and actually, if we look at 318 00:17:30,760 --> 00:17:34,320 where there is that little rumble of this doesn't feel 319 00:17:34,320 --> 00:17:35,760 good. Like for me, one of the biggest 320 00:17:35,880 --> 00:17:39,800 moments, 22 big moments once I was in a corporate environment 321 00:17:40,120 --> 00:17:44,840 where I would be walking to the office and I would feel myself 322 00:17:44,880 --> 00:17:47,280 shrinking. Like physically I didn't want to 323 00:17:47,280 --> 00:17:51,960 go into that office. I was just absolutely struggling 324 00:17:51,960 --> 00:17:55,680 with the very concept of a day in that office with those 325 00:17:55,680 --> 00:17:58,480 people. And I was, but I had to do the 326 00:17:58,480 --> 00:18:02,160 job because I'd bought this house and I had all the 327 00:18:02,160 --> 00:18:08,640 dependents of the children and I needed to stay in that role. 328 00:18:08,640 --> 00:18:12,440 But I really was unhappy. And then I, I just suddenly, 329 00:18:12,880 --> 00:18:15,560 well, my instinctive reaction to the unhappiness was I need to 330 00:18:15,560 --> 00:18:17,320 work harder. I need to prove myself more. 331 00:18:17,560 --> 00:18:21,080 So I would work longer hours, try and over produce to make 332 00:18:21,080 --> 00:18:22,760 myself succeed in that environment. 333 00:18:23,080 --> 00:18:26,040 But I wasn't succeeding and I could see that management 334 00:18:26,040 --> 00:18:29,280 weren't happy with me and that was making me shrink. 335 00:18:29,280 --> 00:18:32,640 And I was feeling uncomfortable and frightened because, you 336 00:18:32,640 --> 00:18:36,400 know, I've started to feel like I couldn't be me in that I cut a 337 00:18:36,400 --> 00:18:38,320 fringe. Cut a fringe. 338 00:18:38,400 --> 00:18:40,840 Wow. Yeah, and that's, you know, 339 00:18:40,840 --> 00:18:41,880 somehow 'cause I thought, oh, we. 340 00:18:43,560 --> 00:18:46,040 Just hang up in the That was like when I cut my hair off 341 00:18:46,040 --> 00:18:47,440 after college. I'm like, what did I do? 342 00:18:47,440 --> 00:18:51,640 Yeah, exactly. Exactly that, but I thought this 343 00:18:51,640 --> 00:18:54,440 would make me fit in and it would make me somehow succeed or 344 00:18:54,600 --> 00:18:58,360 but I was squashing bits of me. I was talking about myself any 345 00:18:58,360 --> 00:19:03,240 from my hair, but but I realized I had this epiphany moment of 346 00:19:03,240 --> 00:19:05,880 hang on a minute. It's it's not this 347 00:19:05,880 --> 00:19:10,280 disempowerment is me putting myself in this state of 348 00:19:10,280 --> 00:19:13,240 disempowerment. I can empower by myself by 349 00:19:13,240 --> 00:19:17,840 going, OK, this isn't working for anyone, but it's up to me to 350 00:19:17,840 --> 00:19:21,720 conscientiously go, what do do I want my working environment to 351 00:19:21,720 --> 00:19:24,160 look like? What cultures do I want to work 352 00:19:24,160 --> 00:19:25,800 within? And then to go out and find 353 00:19:25,800 --> 00:19:27,960 them. And the minute I just had that 354 00:19:27,960 --> 00:19:31,400 moment of I could change it. I don't have to say, and I know 355 00:19:31,440 --> 00:19:32,720 it sounds like, well, that's obvious. 356 00:19:32,720 --> 00:19:34,280 If you're not happy in your job, you leave. 357 00:19:34,560 --> 00:19:37,840 But I felt sort of trapped and and trapped in a world where I 358 00:19:37,840 --> 00:19:40,440 was trying to prove, prove, prove myself that that would 359 00:19:40,440 --> 00:19:42,240 make it better. Yeah. 360 00:19:42,560 --> 00:19:45,680 I went hang on, our values are misaligned. 361 00:19:45,840 --> 00:19:47,680 I don't agree with the way they're running the company. 362 00:19:48,000 --> 00:19:51,560 That's where this tension is. I want to be somewhere else. 363 00:19:51,560 --> 00:19:53,480 And then I went somewhere else and I was happy. 364 00:19:53,880 --> 00:19:57,280 Now, of course, and you know what, I, I really appreciate 365 00:19:57,280 --> 00:20:00,120 that you're talking about the values alignment. 366 00:20:00,120 --> 00:20:02,000 Of course, you know, it's an HR podcast. 367 00:20:02,000 --> 00:20:05,520 We talk about things like this all the time, but it's because 368 00:20:05,520 --> 00:20:09,520 of how important it is for people to recognize that they 369 00:20:09,520 --> 00:20:13,080 cannot. Sacrifice their own values or 370 00:20:13,080 --> 00:20:16,800 compromise on their own values and then at the same time find 371 00:20:16,800 --> 00:20:19,040 happiness in that company or in that job. 372 00:20:19,040 --> 00:20:22,160 It's just impossible. I mean you when when someone 373 00:20:22,160 --> 00:20:25,560 feel like, even if we put this in a in another real life 374 00:20:25,560 --> 00:20:28,760 situation, if someone's in AI always talk about relationships. 375 00:20:28,760 --> 00:20:30,160 This is not a relationship podcast. 376 00:20:30,160 --> 00:20:33,400 But if someone is in a relationship with someone, maybe 377 00:20:33,400 --> 00:20:37,160 that's my next thing, right? Let the wings flap in the wind. 378 00:20:37,160 --> 00:20:38,840 I'm going to go into relationships next. 379 00:20:38,840 --> 00:20:40,400 My husband's going to be like, please don't. 380 00:20:40,960 --> 00:20:43,880 No, I'm just kidding. But like my thought is like 381 00:20:43,880 --> 00:20:45,360 you're going on a date with someone. 382 00:20:45,360 --> 00:20:50,160 And to me, dating and finding a job very similar like you when 383 00:20:50,160 --> 00:20:52,880 you're interviewing, you are on a date and you're looking for 384 00:20:52,880 --> 00:20:54,600 your match. And when you're on a date with 385 00:20:54,600 --> 00:20:57,720 someone and they say something or they tell you they believe in 386 00:20:57,720 --> 00:21:00,720 something, that isn't pretty much an exact contradiction to 387 00:21:00,720 --> 00:21:04,560 what you hold as a dear value of yours or a belief of yours. 388 00:21:04,760 --> 00:21:07,680 It's not going to work. Like no matter how many times 389 00:21:07,680 --> 00:21:11,840 you try to make the the puzzle piece fit it will not work. 390 00:21:12,040 --> 00:21:15,440 Exactly that, Exactly that. Because yeah, if you're not 391 00:21:15,440 --> 00:21:18,120 resonant with each other, there's tension and there's 392 00:21:18,360 --> 00:21:23,200 energetic depletion because pride and torture to sort of 393 00:21:23,200 --> 00:21:25,400 make it fit and there's there's no need. 394 00:21:25,880 --> 00:21:27,640 No, no. Especially when there are 395 00:21:27,640 --> 00:21:31,160 companies out there that are harmonious with our values, I 396 00:21:31,160 --> 00:21:31,800 mean. It's. 397 00:21:32,400 --> 00:21:37,120 Right, like I, I, I shared candidly with the podcast 398 00:21:37,120 --> 00:21:41,320 listeners a number of about 3 years ago almost to the day, 399 00:21:41,320 --> 00:21:46,480 probably around 3 years ago when I left a job after three months. 400 00:21:46,520 --> 00:21:49,760 And it was the shortest stint I had ever done in my career. 401 00:21:49,760 --> 00:21:53,520 I'd always had at least three years of tenure somewhere and it 402 00:21:53,520 --> 00:21:57,360 was because of a lot of things. But one something fundamentally 403 00:21:57,360 --> 00:21:59,680 was that the there was a values misaligned assignment. 404 00:21:59,960 --> 00:22:02,320 And I believe like you have to call things fast. 405 00:22:02,320 --> 00:22:03,920 It's either going to work or it's not going to work. 406 00:22:03,920 --> 00:22:05,800 And once you realize that something's not going to work, 407 00:22:06,000 --> 00:22:10,240 you need to find something else. And thank you, thank you. 408 00:22:10,400 --> 00:22:13,560 I, I sometimes see it as a fail fast, but it's not a fail to 409 00:22:13,560 --> 00:22:15,760 realize that something, it just isn't the right fit. 410 00:22:15,800 --> 00:22:17,680 It's a win. Exactly. 411 00:22:17,680 --> 00:22:22,000 Do you know I sat next to a man once at a corporate dinner? 412 00:22:22,080 --> 00:22:25,800 And I've recently got divorced and I have a very positive frame 413 00:22:25,800 --> 00:22:29,160 around divorce because it's simply evolution. 414 00:22:29,600 --> 00:22:33,520 And with my ex-husband and I, we just recognized after 26 years. 415 00:22:33,520 --> 00:22:36,000 Yes, it was sad, but we were evolving separately and 416 00:22:36,000 --> 00:22:39,400 differently because our values didn't chime. 417 00:22:39,400 --> 00:22:42,920 Interestingly, this chap that I was sitting next to at this 418 00:22:42,960 --> 00:22:46,640 dinner, the spilling was red wine and saying to me, well, you 419 00:22:46,640 --> 00:22:51,120 failed, you failed, you failed at marriage and I was saying no, 420 00:22:52,280 --> 00:22:54,920 didn't feel we evolved and that's the. 421 00:22:55,000 --> 00:22:58,840 Thing, it's totally OK, Bianca, tell us, did you spill the wine 422 00:22:58,840 --> 00:23:00,280 in his face? Did you say no? 423 00:23:02,040 --> 00:23:02,800 He spilled it. That's. 424 00:23:05,800 --> 00:23:07,560 Amazing He did it all on his own. 425 00:23:08,320 --> 00:23:11,200 That's amazing. Oh my gosh, no, but it's so I 426 00:23:11,200 --> 00:23:14,440 mean it's I again, it all comes back to mindset. 427 00:23:14,440 --> 00:23:19,360 When we think of things that might be negative to someone and 428 00:23:19,360 --> 00:23:23,720 we see them as a positive force in our lives or something that 429 00:23:23,720 --> 00:23:27,440 has a positive current. There's there's momentum there. 430 00:23:27,440 --> 00:23:29,440 I mean, this is, this is resilience. 431 00:23:29,840 --> 00:23:33,640 Exactly that. And I, I love where you're, you 432 00:23:33,640 --> 00:23:36,360 know, talking about momentum. The first strategy in my book is 433 00:23:36,360 --> 00:23:41,080 energy, because actually energy management is what it's all 434 00:23:41,080 --> 00:23:44,080 about. And if you follow what energizes 435 00:23:44,080 --> 00:23:47,720 you and understand your own energetic rhythms so that you're 436 00:23:47,720 --> 00:23:50,520 not constantly chasing the next high, the next high, because 437 00:23:50,880 --> 00:23:54,440 that's sustainable. But generally, if your life is 438 00:23:54,440 --> 00:23:58,120 about pursuing that which energizes you, which tends to be 439 00:23:58,440 --> 00:24:02,600 aligned with your values, and you can understand how you can 440 00:24:03,240 --> 00:24:07,680 manufacture all the energy that you need and then restore so 441 00:24:07,680 --> 00:24:11,800 you're aware of when you need those restorative, nurturing, 442 00:24:11,800 --> 00:24:14,360 gentle moments. If you can weave your way 443 00:24:14,360 --> 00:24:18,520 through life managing your energy, then all of the worries 444 00:24:18,520 --> 00:24:21,560 around burnouts and productivity, everything seems 445 00:24:21,560 --> 00:24:24,240 to recede if you start with energy management. 446 00:24:25,200 --> 00:24:28,480 That's really interesting. You know, I'm sure there are, 447 00:24:28,720 --> 00:24:31,960 there are people listening who are like, oh, I'm just a runaway 448 00:24:31,960 --> 00:24:33,720 train. I used to be that way. 449 00:24:33,800 --> 00:24:37,520 I was, I, I mean, and, and as you shared, I really, I think 450 00:24:37,520 --> 00:24:40,680 there's a lot of relatability in your story because it's there. 451 00:24:41,040 --> 00:24:44,480 I see even myself in your story where it's like, you know, 452 00:24:44,480 --> 00:24:46,360 you're just proving yourself, proving yourself, proving 453 00:24:46,360 --> 00:24:48,400 yourself. And then you can sometimes lose 454 00:24:48,560 --> 00:24:51,480 yourself, the one person that you're doing it all for. 455 00:24:52,520 --> 00:24:54,600 You can sometimes lose yourself and all of that. 456 00:24:54,720 --> 00:24:57,840 And when you re center and you really think about, well, you 457 00:24:57,840 --> 00:25:00,840 know, obviously of course, centralizing your energy, but 458 00:25:00,840 --> 00:25:04,600 also thinking about where you're spending your time and how 459 00:25:04,600 --> 00:25:08,280 you're expending your energy, all of that, I would imagine 460 00:25:08,520 --> 00:25:11,400 makes a huge difference. Yeah, absolutely. 461 00:25:11,400 --> 00:25:14,880 So it's understanding what energizes you, but also being 462 00:25:14,880 --> 00:25:18,840 really tuned into this. There's a new school of 463 00:25:18,840 --> 00:25:23,600 psychology called ecological psychology, and this is about 464 00:25:23,600 --> 00:25:26,560 our response to different environments and how different 465 00:25:26,560 --> 00:25:30,480 environments can stimulate us to do different types of work more 466 00:25:30,480 --> 00:25:33,360 naturally. So the example that I use in the 467 00:25:33,360 --> 00:25:35,360 book is think of an Olympic swimmer. 468 00:25:35,520 --> 00:25:38,920 The minute she sees the pool, her body is primed and ready. 469 00:25:38,920 --> 00:25:42,760 She is just off because she knows that pool represents where 470 00:25:42,760 --> 00:25:44,760 she's in her peak performance mode. 471 00:25:45,440 --> 00:25:48,400 So for each one of us, if we think about the different types 472 00:25:48,400 --> 00:25:51,760 of work that we're doing and in the hybrid work worlds that we 473 00:25:51,760 --> 00:25:54,480 have today, we'll be working at home, maybe working in a coffee 474 00:25:54,480 --> 00:25:56,320 shop, maybe working in the office. 475 00:25:56,720 --> 00:26:00,160 It's up to us to really try and identify and hone what are the 476 00:26:00,160 --> 00:26:04,880 types of tasks that we do best in which environments, and then 477 00:26:04,880 --> 00:26:10,720 to organize our calendars and our geographical bases to honour 478 00:26:10,720 --> 00:26:12,840 that. And even take it a step further 479 00:26:12,840 --> 00:26:16,680 where there's a ritual that kind of gets you into that mode in 480 00:26:16,680 --> 00:26:19,880 that particular environment. So you kind of hone your brain 481 00:26:19,880 --> 00:26:24,360 so you're optimizing yourself into this system of ha, this is 482 00:26:24,360 --> 00:26:27,240 where I do this kind of work. And then you're primed and 483 00:26:27,240 --> 00:26:29,320 you're ready to go. Totally. 484 00:26:29,320 --> 00:26:31,520 I love that. I mean, I think there is, 485 00:26:31,520 --> 00:26:35,680 there's definitely something there because even when I'm sure 486 00:26:35,680 --> 00:26:40,040 that you can relate to this also as a as a mom, but I really love 487 00:26:40,040 --> 00:26:43,120 a change of scenery. There's nothing needed more, 488 00:26:43,120 --> 00:26:46,360 especially on the weekends when it's kind of just you and your 489 00:26:46,360 --> 00:26:49,000 spouse or maybe just you and you're with the kids and you're 490 00:26:49,000 --> 00:26:51,400 like, we got to get out of here. We got to get out of this house. 491 00:26:51,920 --> 00:26:54,320 And it's kind of the same thing with work, right? 492 00:26:54,320 --> 00:26:57,920 It's like when you give yourself a different environment to 493 00:26:57,920 --> 00:27:01,800 thrive in and you sometimes some work is just done better outside 494 00:27:01,800 --> 00:27:04,040 of the house or some work is done better outside of the 495 00:27:04,040 --> 00:27:07,640 office. And it does also make me wonder, 496 00:27:07,640 --> 00:27:11,080 this is maybe a more statistical question, but it, it makes me 497 00:27:11,080 --> 00:27:17,000 wonder a little bit about how some of this can be more or less 498 00:27:17,000 --> 00:27:19,840 seen depending on someone's gender. 499 00:27:19,840 --> 00:27:22,800 And I ask that because the, you know, for the listener base, 500 00:27:22,800 --> 00:27:27,840 around 80% are female. And so of course, that is pretty 501 00:27:27,840 --> 00:27:33,480 indicative of the HR industry and where we tend to see not 502 00:27:33,480 --> 00:27:36,840 women in business, but at least the HR profession, the, the kind 503 00:27:36,840 --> 00:27:40,240 of the makeup, the demographics. Have you seen from your clients 504 00:27:40,240 --> 00:27:42,360 or even in the work that you've done with your book, where 505 00:27:42,640 --> 00:27:45,200 gender plays a role in burnout, if at all? 506 00:27:45,840 --> 00:27:50,480 Sadly, yes, women are hit with burnout at a higher rate than 507 00:27:50,480 --> 00:27:55,040 men and that's attributable to a number of different factors. 508 00:27:55,040 --> 00:27:58,520 But probably one of the core ones is that we still hold 509 00:27:58,520 --> 00:28:03,080 around 68% of the emotional and domestic labour at home. 510 00:28:03,720 --> 00:28:10,440 So we've got the added stress as well as work of all of the that 511 00:28:10,440 --> 00:28:15,480 emotional labour labour at home. So yes, we have a higher burnout 512 00:28:15,480 --> 00:28:21,560 rate and we have a tendency towards perfectionism across the 513 00:28:21,560 --> 00:28:23,840 board. No, you don't say. 514 00:28:24,120 --> 00:28:31,960 Too well, so that has been perpetuated by the technological 515 00:28:31,960 --> 00:28:36,280 explosion and the pandemic work. So we've got 22 technological 516 00:28:36,280 --> 00:28:38,680 impacts. SO1 is the fact that social 517 00:28:38,680 --> 00:28:42,760 media is portraying this world where everyone's a high 518 00:28:42,760 --> 00:28:45,440 performer and a high achiever and everyone's got it going on 519 00:28:45,440 --> 00:28:47,160 and they're amazing. And so we're just sort of 520 00:28:47,160 --> 00:28:48,000 scrolling it. Oh my God. 521 00:28:48,040 --> 00:28:51,080 Well, I should that too. And then you've also got this 522 00:28:51,120 --> 00:28:58,560 always on factor that has just really crippled us with this 523 00:28:59,520 --> 00:29:02,240 almost acceptance that that's the norm. 524 00:29:02,320 --> 00:29:06,920 During the pandemic in Europe, we went from working across 525 00:29:06,920 --> 00:29:10,280 Europe standard of eight hours a day through to 11 hours a day is 526 00:29:10,280 --> 00:29:13,640 the total, the norm. And we've really struggled to 527 00:29:13,640 --> 00:29:16,000 get back to normal working hours. 528 00:29:16,720 --> 00:29:20,600 And it's because there are no boundaries and it's all blurred. 529 00:29:20,680 --> 00:29:25,120 And so many of my clients put the children to bed to get back 530 00:29:25,120 --> 00:29:28,200 onto the laptop to do work until they fall asleep. 531 00:29:28,560 --> 00:29:33,280 And there's none of that nurturing, nourishing me me time 532 00:29:33,320 --> 00:29:37,920 that is so essential. That's yeah, that's a problem. 533 00:29:37,920 --> 00:29:42,240 I mean, I, I think this is where we're almost in a, at a 534 00:29:42,240 --> 00:29:44,280 crossroads. I feel like societally from a 535 00:29:44,280 --> 00:29:47,800 business standpoint, we see, you know, a whole host of companies 536 00:29:47,800 --> 00:29:50,960 saying, especially in the US, you must be back in the office. 537 00:29:51,240 --> 00:29:54,400 There's no negotiation on this. Like five times a day, five 538 00:29:54,400 --> 00:29:55,360 times a week. Excuse me. 539 00:29:55,640 --> 00:29:57,600 And then there are still companies like the one that I 540 00:29:57,600 --> 00:29:59,920 work for where? You know, remote. 541 00:30:00,040 --> 00:30:03,360 Is what it is and remote 1st and flexibility and all of that. 542 00:30:03,520 --> 00:30:05,440 And then of course there's in the middle, there's this hybrid 543 00:30:05,440 --> 00:30:07,800 approach. But what that tells me is that 544 00:30:07,840 --> 00:30:11,760 everyone is trying to figure out what works best for their 545 00:30:11,760 --> 00:30:13,560 business, what works best for their people. 546 00:30:13,720 --> 00:30:16,280 How do we get the most out of people? 547 00:30:16,280 --> 00:30:19,400 Because that's kind of just the way that business works. 548 00:30:19,400 --> 00:30:21,760 It's like, how do we get the most productivity out of people? 549 00:30:22,760 --> 00:30:25,720 And for some companies, it's like getting the most while 550 00:30:25,720 --> 00:30:28,760 giving the least. And then, you know, it's also 551 00:30:28,760 --> 00:30:33,240 for the for the people, for the employee, they are trying to 552 00:30:33,240 --> 00:30:37,120 balance what they want out of their careers while also 553 00:30:37,120 --> 00:30:40,560 prioritizing themselves. And I think generationally we 554 00:30:40,560 --> 00:30:43,360 see Gen. Z doing this probably the best. 555 00:30:43,680 --> 00:30:46,240 One of the things that I thought about when you were talking 556 00:30:46,240 --> 00:30:50,840 about just in general at the top of our recording where, you 557 00:30:50,840 --> 00:30:54,600 know, we think about our values and how they align or don't 558 00:30:54,600 --> 00:30:56,480 align with companies. And Gen. 559 00:30:56,480 --> 00:31:00,600 Z is a really good indicator of how I think generations are 560 00:31:00,600 --> 00:31:04,040 changing and saying oh this doesn't work for me, I'm out and 561 00:31:04,040 --> 00:31:05,960 I don't care if I have a job lined up or not. 562 00:31:05,960 --> 00:31:08,640 And for them it doesn't matter if it's even. 563 00:31:08,640 --> 00:31:11,200 My husband actually the other day told me that Gen. 564 00:31:11,200 --> 00:31:14,880 Z is, it's really amazing. I'm kind of inspired by them, 565 00:31:15,200 --> 00:31:19,200 but it, they are retiring after three years. 566 00:31:19,200 --> 00:31:22,480 So they're doing three years on, one year off, three years on, 567 00:31:22,480 --> 00:31:23,840 one year off. Wow. 568 00:31:24,040 --> 00:31:25,920 And I, I did not Fact Check my husband. 569 00:31:25,920 --> 00:31:27,000 I will just put this out there now. 570 00:31:27,000 --> 00:31:29,640 I generally just kind of fully trust what he says because he's 571 00:31:29,640 --> 00:31:33,760 a very intelligent person, but he like found it somewhere and 572 00:31:33,880 --> 00:31:36,880 I, I have to find it now. If I can find an article to 573 00:31:36,880 --> 00:31:39,440 this, I'll send it to you and I'll post it in the show notes. 574 00:31:39,440 --> 00:31:43,120 But this is kind of like a transformation. 575 00:31:43,120 --> 00:31:45,840 If this is what happens, I, I, I can't even imagine how that will 576 00:31:45,840 --> 00:31:49,200 impact the workforce. But I share this because I also 577 00:31:49,200 --> 00:31:51,720 am curious if there are any generational studies that you 578 00:31:51,720 --> 00:31:53,280 can share with the podcast listeners. 579 00:31:53,280 --> 00:31:57,400 But in, in general, let's just say, I mean, we see that there 580 00:31:57,400 --> 00:32:00,840 is a another major shift potentially coming at the hands 581 00:32:00,840 --> 00:32:03,760 of Gen. Z really being transformational 582 00:32:04,040 --> 00:32:06,320 within the workplace. Yeah, I didn't realize how 583 00:32:06,360 --> 00:32:09,600 extreme that was. A lot of the work I'm doing at 584 00:32:09,600 --> 00:32:12,520 the moment with large organizations and smaller 585 00:32:12,520 --> 00:32:16,520 businesses where I consult around burnout prevention and 586 00:32:17,080 --> 00:32:20,840 what the the businesses are struggling with is mass 587 00:32:21,000 --> 00:32:25,000 absenteeism, low employee engagement and the cost of long 588 00:32:25,000 --> 00:32:27,760 term sick leave. And actually, if we look at the 589 00:32:27,760 --> 00:32:31,240 whole macro burnout landscape, it's costing the world. 590 00:32:31,240 --> 00:32:33,760 It's meant to cost the global economy, economy a trillion 591 00:32:33,760 --> 00:32:37,120 dollars a year. Oh my gosh, cost the global 592 00:32:37,120 --> 00:32:38,840 economy a trillion dollars a year. 593 00:32:39,360 --> 00:32:45,920 And the majority of this is attributable, attributable to 594 00:32:46,200 --> 00:32:48,720 being lifestyle based and preventable. 595 00:32:49,120 --> 00:32:54,080 So this low employee engagement, this high absenteeism is all to 596 00:32:54,080 --> 00:32:59,520 do with the individual self management and the fact that 597 00:32:59,680 --> 00:33:02,960 they are not necessarily managing themselves optimally. 598 00:33:02,960 --> 00:33:06,240 So I love what you've just shared in terms of Gen. 599 00:33:06,240 --> 00:33:07,920 Zeas just going, Nope, that's it. 600 00:33:10,480 --> 00:33:14,360 Actually what we're seeing generally the organizations I 601 00:33:14,360 --> 00:33:20,240 work with is people reaching a place of total utter overwhelm 602 00:33:20,240 --> 00:33:23,320 where they then crash and they're out and they go. 603 00:33:23,920 --> 00:33:27,040 And so I'm being asked by businesses, well, what can we do 604 00:33:27,040 --> 00:33:33,520 to and manage this? And I'm coming at this from and 605 00:33:33,520 --> 00:33:35,600 a place of empowerment for the individual. 606 00:33:35,880 --> 00:33:39,240 So it's not about blaming the company or blaming the employer, 607 00:33:39,480 --> 00:33:43,600 but actually self managing in such a way where we shift into a 608 00:33:43,600 --> 00:33:48,040 place of graceful productivity instead of frenetic productivity 609 00:33:48,560 --> 00:33:51,720 because that has what is what's happened over recent years. 610 00:33:51,720 --> 00:33:55,840 We're in this flurry of produce, produce, produce because 611 00:33:55,840 --> 00:33:58,360 economic contraction means workforces are potentially 612 00:33:58,360 --> 00:34:01,120 smaller and yet the work still needs to get done. 613 00:34:01,120 --> 00:34:04,400 And it's all about output, output and people are being 614 00:34:04,400 --> 00:34:07,440 measured on volume of output quality. 615 00:34:07,920 --> 00:34:13,520 So there's so many stresses that are impacting how people are 616 00:34:13,520 --> 00:34:17,280 working, but actually to blame the employer or blame the 617 00:34:17,280 --> 00:34:21,840 company isn't the solution I don't believe, because we have 618 00:34:21,840 --> 00:34:24,760 the autonomy to actually understand how we can self 619 00:34:24,760 --> 00:34:28,960 manage so we can thrive. Now, if we are in a role where 620 00:34:29,040 --> 00:34:32,199 at any level, you know, I'm talking about entry to mid, 621 00:34:32,480 --> 00:34:36,120 right up to to senior, at any level, we have got to manage our 622 00:34:36,120 --> 00:34:38,719 energy so we can show up every day and deliver. 623 00:34:39,360 --> 00:34:42,960 If we are in a role where we are feeling our values are 624 00:34:42,960 --> 00:34:46,719 compromised, so we are emotionally stressed, we are not 625 00:34:46,719 --> 00:34:50,080 particularly enjoying the tasks that we're doing or the people 626 00:34:50,080 --> 00:34:54,639 that we're working with. We are spending 80% of the day 627 00:34:54,639 --> 00:34:57,280 in a very miserable, stressful state, which is going to be 628 00:34:57,280 --> 00:35:00,880 depleting and depleting energy. So we are way more likely to 629 00:35:00,880 --> 00:35:04,240 roll into a permanent state of burn burning out. 630 00:35:04,840 --> 00:35:07,880 So it's up to us to look at the role and go hang on a minute, 631 00:35:08,040 --> 00:35:11,840 how much of this do I enjoy? And really you want to have an 632 00:35:11,840 --> 00:35:15,880 8020 ratio. You want 80% of the time to be 633 00:35:15,880 --> 00:35:18,840 stuff that invigorates you, stuff you can get lost in and 634 00:35:18,840 --> 00:35:20,640 have a bit of flow time doing it. 635 00:35:20,880 --> 00:35:23,640 Stuff where you're learning and growing, stuff where you've got 636 00:35:23,640 --> 00:35:26,520 bit of autonomy. Because we want that all to do 637 00:35:26,520 --> 00:35:28,760 with the sort of self development theory. 638 00:35:30,000 --> 00:35:32,880 When we've got those parts, we're generally going to feel 639 00:35:32,880 --> 00:35:38,080 energized and that little 20% of the boring, we don't like 640 00:35:38,960 --> 00:35:42,560 whatever it is, it shrinks that because 80% of the time we're 641 00:35:42,560 --> 00:35:44,640 energized and we don't have what we're doing. 642 00:35:45,000 --> 00:35:47,440 But it's up to individuals to do that. 643 00:35:47,840 --> 00:35:51,400 So if the organization is saying you've got to do all these 644 00:35:51,400 --> 00:35:55,320 projects in this amount of time and it's not something that you 645 00:35:55,320 --> 00:35:58,880 can naturally do or are aligned with, get out. 646 00:36:00,440 --> 00:36:04,440 You know, I can't think of a better place to kind of leave 647 00:36:04,440 --> 00:36:06,000 the listeners and their thoughts. 648 00:36:06,000 --> 00:36:09,840 I think that is exactly the message that we can close off 649 00:36:09,840 --> 00:36:13,720 with because you've shared so many amazing insights. 650 00:36:13,720 --> 00:36:17,240 I'm just really endlessly inspired by you and your journey 651 00:36:17,240 --> 00:36:21,960 and your story and everything. And I really sincerely hope and 652 00:36:21,960 --> 00:36:24,760 I, I feel confidently that the listeners are going to feel 653 00:36:24,960 --> 00:36:29,640 similarly, if not the same. And so with that, I'm so excited 654 00:36:29,640 --> 00:36:33,280 that your book is officially out as of the time this podcast 655 00:36:33,320 --> 00:36:35,800 launches. But also obviously you are 656 00:36:36,080 --> 00:36:39,840 getting everything kick started over in London, but where can 657 00:36:39,840 --> 00:36:43,120 the listeners get your book? Where can they connect with you? 658 00:36:43,120 --> 00:36:45,080 Where can they learn? More about you and maybe even 659 00:36:45,080 --> 00:36:48,000 work with you as part of, you know, your client base. 660 00:36:48,560 --> 00:36:50,720 Thank you. Well, I would love to work with 661 00:36:50,760 --> 00:36:53,280 anyone, individuals or organizations. 662 00:36:53,280 --> 00:36:55,720 And obviously geography is not a problem. 663 00:36:56,120 --> 00:37:00,960 So my website, biancabest.com is where you can find information 664 00:37:00,960 --> 00:37:03,720 about the types of work that I do, the books that I've written, 665 00:37:03,760 --> 00:37:07,600 and how to connect with me and then please. 666 00:37:08,840 --> 00:37:12,440 There it is. Oh, is that the hardcover? 667 00:37:13,000 --> 00:37:16,880 Yes, I love a hardcover book. And it's actually endorsed by 668 00:37:16,880 --> 00:37:18,680 Arianna Huffington, so. Oh wow. 669 00:37:19,400 --> 00:37:20,680 Really. Yeah, that's. 670 00:37:20,720 --> 00:37:23,600 Amazing. Yeah, she's given me. 671 00:37:23,600 --> 00:37:25,600 Shall I read it if I can? Excuse me please. 672 00:37:26,240 --> 00:37:29,080 Ariana Huffington says it's a guidebook full of practical 673 00:37:29,080 --> 00:37:32,480 steps, tools and strategies showing women how to transform 674 00:37:32,480 --> 00:37:36,960 manic busyness into meaningful productivity, both at home and 675 00:37:36,960 --> 00:37:41,000 at work. OK, Ariana Huntington, that's 676 00:37:41,000 --> 00:37:42,680 amazing. But really I should say Bianca 677 00:37:42,680 --> 00:37:44,800 Best. I mean you, like I said at the 678 00:37:44,800 --> 00:37:49,160 top of this call, I mean you are really putting your last name, 679 00:37:49,240 --> 00:37:53,080 you know, at the top here. You you received that last name 680 00:37:53,080 --> 00:37:55,280 because you were in that. That's amazing. 681 00:37:55,760 --> 00:37:59,120 But you know, well, you know, the main message I want to share 682 00:37:59,120 --> 00:38:03,400 is around hope and optimism because I feel so many people 683 00:38:03,400 --> 00:38:06,840 feel, oh God, I don't even want to go for that promotion or I'm 684 00:38:06,840 --> 00:38:10,280 not going to chase that dream. And actually, I hope that I can 685 00:38:10,280 --> 00:38:14,680 inspire that it is absolutely possible to define your version 686 00:38:14,680 --> 00:38:18,400 of success and stop chasing a myth of having it all that is 687 00:38:18,400 --> 00:38:23,520 someone else's and just step into your perfect integrity. 688 00:38:23,520 --> 00:38:26,040 And I promise life will be magnificent. 689 00:38:26,560 --> 00:38:28,400 There you go. Wise words. 690 00:38:28,400 --> 00:38:30,800 Thank you so much for being on the podcast. 691 00:38:30,800 --> 00:38:33,920 And I know I, I don't have to wish you the best of luck, but 692 00:38:33,920 --> 00:38:35,760 I'm wishing it to you anyway because I know that you're going 693 00:38:35,760 --> 00:38:39,120 to get it all. But best of luck with the book 694 00:38:39,120 --> 00:38:40,840 and everything. I can't wait to see your 695 00:38:40,840 --> 00:38:45,280 continued success as you, as you continue to, you know, promote 696 00:38:45,280 --> 00:38:46,880 your book and have all that you do so. 697 00:38:47,360 --> 00:38:49,400 Thank you. Thank you so much for having me 698 00:38:49,400 --> 00:38:52,600 and likewise thank you for being so inspiring and being an 699 00:38:52,600 --> 00:38:58,520 amazing twin Moms. Twin moms unite, thank you so 700 00:38:58,520 --> 00:38:59,880 much. And for the listeners, all of 701 00:38:59,880 --> 00:39:02,120 the links will be in the show notes, so don't even worry about 702 00:39:02,120 --> 00:39:04,520 getting a pen and paper if you're still old school like me. 703 00:39:04,680 --> 00:39:06,640 Everything will be easily clickable for you. 704 00:39:07,000 --> 00:39:09,880 Bianca, thank you so much. Thank you. 705 00:39:10,040 --> 00:39:13,320 Hey, just before you go, don't forget to subscribe to the show 706 00:39:13,320 --> 00:39:16,200 so that you are the first to hear when an episode drops each 707 00:39:16,200 --> 00:39:19,640 week and maybe leave a five star review and a comment about how 708 00:39:19,640 --> 00:39:22,440 much you loved this episode. Plus, if you have someone in 709 00:39:22,440 --> 00:39:24,920 mind who would really enjoy this episode, make sure you share it 710 00:39:24,920 --> 00:39:26,880 with them. Thank you so much for tuning in 711 00:39:26,880 --> 00:39:28,280 and I'll see you next week.