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You know how every home has that
one spot, the place you think 

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about throughout the day where 
you can finally exhale? 

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For me, it's my bed. 
But here's The funny thing, It's

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not just my bed anymore. 
Be honest. 

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Who in your house tries to sneak
into your bed the most? 

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At mine, it's a toss up between 
my husband and my daughters. 

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And I get it. 
Like, it's technically my 

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husband's bed too, but it's my 
bed, you know? 

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But I get it. 
Because of the cozy earth 

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sheets. 
And I have the silk comforter 

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and the linen duvet cover on the
silk comforter. 

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It's like being the VIP lounge 
of the house. 

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It's like sleeping on a cloud 
and being wrapped in a cloud 

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hug. 
And I just love it so much. 

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In fact, as I'm sharing this 
with you, I want to go and lie 

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in bed right now. 
Their sheets, as I've shared 

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with you, are made from viscos 
from bamboo, and they naturally 

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Wick away heat and moisture, so 
you sleep several degrees 

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cooler. 
That means even on those nights 

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when it feels impossible to get 
comfortable, I actually wake up 

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refreshed. 
Thank goodness, because I need 

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to wake up feeling that way. 
And it's not just the blanket, 

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of course. 
You can get any of their 

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blankets like the bubble Cuddle 
blanket or as I've shared, I 

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have the silk comforter. 
It's a really true full on 

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experience. 
The bubble cuddle blanket, in 

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fact, has such a plush texture 
and midway feel that it's 

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perfect for curling up in the 
bedroom or draped across the 

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couch as a cozy centerpiece for 
all of your guests. 

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And we're approaching fall, 
which is my favorite season, and

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then winter is my second 
favorite season. 

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So that means that it is the 
perfect time to cozy if I, as I 

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like to say, your homes. 
And honestly, it makes those 

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mornings when you just can't get
out of bed even harder. 

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And that's kind of the point 
when life feels stressful. 

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That's the spot I can't wait to 
retreat to. 

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My cozy earth bed feels 
different. 

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It's where my comfort and 
comfort for my family lives. 

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And once you try it, I guarantee
you, you'll never want to go 

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back. 
The best part of course is that 

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there is 0 risk. 
You get a 100 night sleep trial.

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So if you don't love it, you can
send it back, though I promise 

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you won't want to. 
There is also a 10. 

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Your warranty because once you 
feel this level of comfort, you 

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want it to last. 
So do yourself a favor, head to 

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00:02:02,920 --> 00:02:06,800
cozyearth.com and use my code 
human HR for 40% off. 

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00:02:07,120 --> 00:02:09,560
And if you get a post purchase 
survey, let them know that you 

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heard about Cozy Earth right 
here. 

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Because your bed should be more 
than just a place to sleep. 

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It should be your happy place 
too. 

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Cozy Earth makes that possible. 
Welcome to the bringing the 

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human back to human resources 
podcast. 

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I'm Tracy Chernoff, and I've 
spent my entire professional 

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career in HR. 
Each week, we'll explore the 

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delicate balance between people 
and business with the aim to 

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reconnect the two and create 
meaningful outcomes. 

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Listen in as I share my own 
experiences, challenge the 

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status quo, and chat with guests
from various industries about 

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our mission to bring the human 
back to human. 

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Resources. 
Hi, everyone. 

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Welcome back to the podcast. 
Thank you so much for being here

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for another week. 
If you are watching on Spotify 

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or YouTube, don't forget to give
this video a review or a thumbs 

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up, whatever you got to do. 
And if you're listening, you can

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still make sure you're 
subscribed and you can also give

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a review like on Apple Podcasts 
and all the other places. 

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Either way, I think this is 
going to be an episode that 

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you'll want to share with 
someone that you love or someone

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in HR. 
Because we're going to talk a 

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lot about preventing burnout. 
And not just that, we're going 

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to talk about how HR is often 
this shield for all of the stuff

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and chaos and craziness that 
might happen within an 

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organization that we are 
inevitably blocking other people

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from and what that means and how
you keep your, how you keep 

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your, keep your Shields from 
having cracks in its, in its 

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facade, right? 
So in order to talk about this, 

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I have a guest with me. 
Her name is Lindsay Karnick. 

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She's an LCSWMSWMA and the owner
of Onward Psychological 

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Services, a Colorado based 
private practice providing 

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psychotherapy to adult 
individuals and couples in 10 

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states across the United States.
In addition to her anxiety and 

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stress management specialties, 
Lindsay sees clients for 

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depression, anger, life stage 
changes and issues. 

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She also presents workshops 
nationally at conventions, 

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retreats, and public and private
events on practical and tactical

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stress management and other 
topics impacting professionals, 

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such as related to stress, work 
life balance, effective 

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communication, and other topics.
Lindsay earned her Master of 

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Social Work degree from the 
Graduate School at Indiana 

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University, Purdue University in
Indianapolis, and a Master of 

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Arts degree in American Studies 
from Purdue University. 

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She has served as a counselor 
for a wide range of individuals 

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from high stress backgrounds, 
including military leadership, 

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attorneys, professional 
athletes, incarcerated 

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individuals, business owners, 
physician couples, tech 

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printers, and working parents. 
So basically anyone because 

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everyone has some sort of stress
and stress management. 

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And by the way, she is an avid 
reader, writer, runner, and 

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loves spending time with her 
family and friends. 

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Lindsay's superpower is eating 
dry cereal straight 

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out-of-the-box. 
I share in that superpower with 

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you. 
I love a dry cereal. 

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Get us some of those. 
We, you know what someone, 

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someone have Cheerios sponsor 
the podcast or like Honey Nut 

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Cheerios specifically. 
What's your favorite cereal? 

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Rice Jacks. 
Oh, those are good. 

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Those are good. 
Or it's aggressive cousin, which

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is the Quaker Oats Square. 
No, I'm not. 

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The Quaker of Square is a lot 
like a rice check. 

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Not rice based, but it's more 
it's more robust in a way. 

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They fight back. 
A little more Oh, I love a 

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robust square. 
Against you, right? 

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Actually, it's an Octagon. 
How crazy is that? 

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How do My question is if anyone 
from like General Mills can just

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chime in. 
I want to know how do they make,

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how do they cut the cereal like 
perfect little, you know, like 

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I've thought about it. 
Can I make my own Cheerios for 

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my kids? 
You can. 

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You can. 
I happen to know that you can. 

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This is. 
This is. 

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Available but like. 
What are you doing on intro 

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Teeny? 
Tiny little. 

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Circle Yes, you do. 
You make every single little O 

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which we. 
Love. 

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Oh my gosh, you know there's 
some. 5. 

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Yeah, right, right, right. 
Well, if they're my kids, 

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they'll grab handfuls, shove 
them in their mouths and then 

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throw them all over the floor. 
Then you better just and then 

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eat them. 
Yeah, right. 

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I think that's I think that's 
the way to go. 

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But this is this is good too, 
no, you know. 

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Family size, sister that's. 
What That's Yeah, right. 

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I love the family size from 
Costco. 

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Also, I will say another shout 
out to cereal. 

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This is a very sugary cereal, 
but the pops, you know that like

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the corn pops of. 
Course slogan. 

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Gotta have my pops. 
Gotta have my pops. 

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It's true. 
And you know what? 

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I'm salivating at the thought I 
probably should buy some. 

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Oh, I'm gonna have to buy some 
with like whole milk pops and 

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then you just. 
And some of them are crispy and 

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some. 
OK. 

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Anyway, we are here to talk. 
This is how you manage stress 

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you find I think. 
We're here to talk about cereal.

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I think it's a change of plans. 
I think so. 

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Maybe we should change our 
plans. 

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This is now a Serial podcast. 
That's funny. 

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That's very clever. 
Yeah, right. 

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Anyway, Lindsay, thank you so 
much for being here and for 

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sharing your favorite cereal 
cereals with us. 

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How should we start off this 
topic? 

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Like where did obviously as a as
a psychotherapist and having 

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this background, there is this 
element to what you do and 

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focusing on the, the person 
behind the emotions and the work

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and all of that. 
But when you think about like 

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the workplace and HR 
specifically, where where do you

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start in in this thought around 
like preventing burnout? 

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Well, I think it's helpful to 
start by acknowledging the 

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realities of what it means to be
in that position, which is 

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somewhat unique in the sense 
that, you know, you mentioned 

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SHIELD and you and I were 
talking about that HR folks are 

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in a really unique position, 
which is they're shielding 2 

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groups of people in both 
directions, right? 

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In some ways, they're serving 
both the organization, but also 

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the individuals who sometimes 
may be a cross purposes, right, 

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or may have contending 
interests. 

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And nobody goes into HR because 
they don't like people, right? 

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And so you have this lovely 
group of people who want to be 

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helpful and want to expedite a 
good experience for, for people 

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coming in and people you know on
at the top and, and sometimes 

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their interests aren't in 
alignment. 

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And that is really hard on the 
people in the middle, which is 

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ultimately HR, right? 
How, how does one function in 

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this environment where you care 
about all these people? 

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And sometimes their interests 
are at cross purposes, right? 

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Or their perceptions of how 
things should or shouldn't be or

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what is fair or unfair are not 
in alignment. 

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That's really hard. 
And it's particularly hard if 

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you're a nuanced person who can 
see all sides of an issue, 

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right? 
You can go like, well, I mean, I

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get that. 
I get what they're saying and I 

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get where they're coming from, 
right? 

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And now, now here we are. 
It's sort of an impasse or a 

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perceived impasse where feelings
are high. 

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Perhaps the stakes are high. 
Sometimes the stakes are very 

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high. 
And that's a really rough 

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position to be in, especially 
for people who care. 

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So it's ironic that this is a 
field full of people who care, 

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who are destined to be giving 
bad news to someone, if not 

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everybody. 
Yeah, isn't that funny? 

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I never thought about it that 
way. 

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It's rough. 
It's really rough. 

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Yeah, some people really 
struggle with it. 

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Like people I have seen people 
who have had really successful 

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careers in HR just do one too 
many or handle one too many 

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employee relations issues and 
then or one too many reductions 

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in force. 
And that's kind of it for their 

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careers. 
They're like, all right, I'm 

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moving on. 
And I do think that there is an 

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element to this, to this job, 
but also to what we're talking 

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about where people do have to 
create healthy boundaries. 

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And I've talked about it on my 
podcast, just from my own 

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experience that sure, I've had 
moments where I've had to 

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furlough or layoff people and I,
I cry at the end of the day 

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because it's really hard. 
And you have to like release 

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00:09:47,680 --> 00:09:49,400
that. 
This is how I release emotion. 

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I have like, you know, rather 
than scream, I'd rather cry. 

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00:09:52,120 --> 00:09:54,120
I can scream too, but I'd rather
not do that. 

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00:09:54,880 --> 00:09:58,120
And when you get to a point in 
your career where you're like, 

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OK, this is how I actually cope 
with it without necessarily 

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00:10:01,560 --> 00:10:03,760
having to do that. 
That's something that I've 

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00:10:03,760 --> 00:10:08,920
learned over time is how to cope
in anticipation of those things 

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00:10:09,200 --> 00:10:15,680
and how to kind of reconcile the
emotion and be able to execute 

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my job in sometimes a way that 
can be difficult without taking 

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00:10:21,120 --> 00:10:23,400
it home. 
And that's the thing that you do

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00:10:23,400 --> 00:10:25,120
ultimately learn over time. 
I certainly have. 

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00:10:25,120 --> 00:10:29,720
I haven't necessarily cried over
work in a quite a long time. 

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00:10:30,160 --> 00:10:35,240
But I think also, if you don't 
learn it and you don't like you 

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00:10:35,240 --> 00:10:36,600
have to experience it to learn 
it. 

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00:10:36,600 --> 00:10:40,160
But if you if you also don't 
walk away with that knowledge, 

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then you are ultimately going to
end up at a place where you're 

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at a crossroads. 
Like do I continue this or do I 

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stop? 
Right, for sure. 

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00:10:46,880 --> 00:10:51,880
And perhaps there's a component 
of, of chaplaincy in a way to 

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this role. 
I, you know, when I think about 

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chaplains, particularly in 
hospitals, right, chaplains are 

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called in to sit with people 
through difficult times. 

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00:11:02,080 --> 00:11:04,160
They cannot prevent the 
difficult times. 

229
00:11:04,560 --> 00:11:06,720
That's not in their control, 
right? 

230
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The chaplain cannot change 
what's happening in a operating 

231
00:11:09,880 --> 00:11:12,600
room or an emergency room, any 
of those places where chaplains 

232
00:11:12,600 --> 00:11:15,040
are called to, right? 
That's that's not their role, 

233
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but they can have an impact on 
that person's quality, the 

234
00:11:20,000 --> 00:11:25,520
quality of their experience by 
being with them through it, not 

235
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by trying to solve it right or, 
or make it something it's not. 

236
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Nobody can do that. 
It is what it is, right? 

237
00:11:32,200 --> 00:11:35,680
And I think sometimes we 
underestimate in our in our 

238
00:11:36,360 --> 00:11:39,000
lovely person. 
I I hate to see people suffer. 

239
00:11:39,000 --> 00:11:43,000
I hate to people see, see people
sad way we sort of get fixated 

240
00:11:43,000 --> 00:11:46,040
on the idea like, well, this is 
just a bad situation. 

241
00:11:46,040 --> 00:11:48,040
So this person's going to feel 
bad, right? 

242
00:11:48,440 --> 00:11:53,480
And that's largely true often. 
And also, that doesn't mean that

243
00:11:53,920 --> 00:11:58,440
in any one of a number of roles,
we can't be with people through 

244
00:11:58,440 --> 00:12:02,200
things in a way that sort of 
makes their experience more 

245
00:12:02,200 --> 00:12:05,840
palatable, right? 
We can be a companion with them 

246
00:12:05,840 --> 00:12:09,240
and that's very valuable. 
You don't have to be able to 

247
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tell somebody, oh, actually 
turns out you're not getting 

248
00:12:11,680 --> 00:12:16,120
furloughed. 
If you can sit with them in that

249
00:12:16,120 --> 00:12:18,960
moment, right? 
And just be company, be good 

250
00:12:18,960 --> 00:12:21,880
company for something that's 
difficult, that's incredible, 

251
00:12:22,200 --> 00:12:25,720
incredibly meaningful to people.
People aren't dumb, right? 

252
00:12:25,720 --> 00:12:29,880
They know that that you didn't 
make this decision or it's not 

253
00:12:29,880 --> 00:12:33,880
you're not doing it to them. 
They're not asking you, no 

254
00:12:33,880 --> 00:12:38,480
matter how distressed they are 
to make it not So they realize 

255
00:12:38,480 --> 00:12:41,320
even even if maybe that comes 
out right in a moment of, you 

256
00:12:41,320 --> 00:12:44,800
know, panic or catharting, they 
know you don't have control over

257
00:12:44,800 --> 00:12:47,000
that. 
But what you do have control 

258
00:12:47,000 --> 00:12:49,440
over is how you are with them in
that moment. 

259
00:12:49,480 --> 00:12:54,040
And that can have profound, 
profoundly positive implications

260
00:12:54,040 --> 00:12:56,800
for how they're, they're bigger 
experiences, just like going 

261
00:12:56,800 --> 00:12:59,320
through anything else difficult,
right? 

262
00:12:59,600 --> 00:13:03,080
If you're in a hospital setting 
and something sad is happening, 

263
00:13:03,360 --> 00:13:06,720
it makes a big difference how 
the people in that hospital 

264
00:13:06,720 --> 00:13:09,040
interact with you. 
Whether they can change the 

265
00:13:09,080 --> 00:13:12,720
outcome of the sad thing or not 
is not, is not the issue, right?

266
00:13:13,120 --> 00:13:14,680
How are they with you in that 
setting? 

267
00:13:14,680 --> 00:13:18,040
And that's something I think we 
all have a tremendous degree of 

268
00:13:18,040 --> 00:13:20,560
influence on anywhere, anytime 
in our lives, right? 

269
00:13:20,560 --> 00:13:24,800
When we can't fix something or 
solve something, but we can 

270
00:13:25,160 --> 00:13:28,640
influence the course of that 
persons experience within it 

271
00:13:28,640 --> 00:13:30,960
just by showing up in a certain 
way, we don't. 

272
00:13:31,560 --> 00:13:35,080
Fix it. 
This is a great point. 

273
00:13:35,400 --> 00:13:38,920
I've never thought about it with
that analogy before, but it 

274
00:13:38,920 --> 00:13:42,600
makes a lot of sense. 
And I also think about how this 

275
00:13:42,600 --> 00:13:45,520
is really indicative of the 
difference between empathy and 

276
00:13:45,520 --> 00:13:47,920
sympathy. 
And that sympathy. 

277
00:13:48,280 --> 00:13:51,080
Look, I am not an expert on 
this, but, and this is not a 

278
00:13:51,080 --> 00:13:56,080
technical definition, but to me,
sympathy is kind of when you 

279
00:13:56,560 --> 00:14:00,400
take on some of that emotion and
you feel the emotion, you, you 

280
00:14:00,400 --> 00:14:04,160
sympathize for someone. 
So it's it's not just like with 

281
00:14:04,160 --> 00:14:08,400
empathy to me, it's like 
demonstrating I need to like a 

282
00:14:08,400 --> 00:14:11,880
want to understand and be able 
to be there or like support 

283
00:14:11,880 --> 00:14:15,080
someone and have consideration 
for someone, but you're not 

284
00:14:15,360 --> 00:14:18,040
putting yourself so much in 
their shoes that you're then 

285
00:14:18,040 --> 00:14:20,520
also feeling what they feel. 
Is that fair? 

286
00:14:21,080 --> 00:14:24,200
Yes, I think it's fair. 
Like I think and I think people 

287
00:14:24,200 --> 00:14:28,920
might have various iterations of
empathy versus sympathy, right? 

288
00:14:29,360 --> 00:14:32,520
But I think what you're saying 
is absolutely accurate. 

289
00:14:32,840 --> 00:14:37,760
There's a difference between 
being with somebody through 

290
00:14:37,760 --> 00:14:44,520
something and it versus 
experiencing it directly, right?

291
00:14:44,880 --> 00:14:47,600
And in a way, I think it's 
helpful. 

292
00:14:47,640 --> 00:14:50,680
You know, empathetic people tend
to do that by default, right? 

293
00:14:50,680 --> 00:14:54,560
They just sort of vicariously 
soak up what else is going on 

294
00:14:54,560 --> 00:14:56,680
around them, right? 
And it can be very hard not to 

295
00:14:56,720 --> 00:15:02,800
sort of sponge, sponge that up. 
And we might say that being 

296
00:15:02,800 --> 00:15:07,040
overly empathetic, experiencing 
what that person's experiencing 

297
00:15:07,040 --> 00:15:10,200
is not helpful to them. 
That would be like if you were 

298
00:15:10,200 --> 00:15:12,800
in a, if two people were in a 
raft and one person fell 

299
00:15:12,800 --> 00:15:14,080
overboard. 
And so the other one's like, 

300
00:15:14,160 --> 00:15:18,400
wait, I'll jump in too. 
Yeah, like, no, no, no, no, stay

301
00:15:18,400 --> 00:15:20,720
in the boat. 
Please talk from life vest. 

302
00:15:22,200 --> 00:15:24,160
Be helpful. 
Do not get in there and start 

303
00:15:24,160 --> 00:15:25,680
splashing around with them, 
right. 

304
00:15:26,160 --> 00:15:29,520
Somebody has to stay in the boat
to rescue the other person, so 

305
00:15:29,520 --> 00:15:32,880
to speak. 
And so if you want to be helpful

306
00:15:32,880 --> 00:15:35,840
to somebody who's having a hard 
time, you need to stay in the 

307
00:15:35,840 --> 00:15:38,360
boat, right? 
To some degree, you need to stay

308
00:15:38,360 --> 00:15:40,600
in the boat so you can help 
them, You can assist them, you 

309
00:15:40,600 --> 00:15:43,160
can reach out to them, you can 
present them with any number of 

310
00:15:43,160 --> 00:15:45,160
supports and and helps to get 
back in the boat. 

311
00:15:45,800 --> 00:15:48,240
But if you jump into the water 
with them, it's probably going 

312
00:15:48,240 --> 00:15:52,000
to get worse, not better, right?
And perhaps some people, in 

313
00:15:52,000 --> 00:15:57,040
fact, you know, I, I know this, 
some people do worry that if 

314
00:15:57,040 --> 00:16:00,320
they're not in there with the 
other person, it's like a lack 

315
00:16:00,320 --> 00:16:04,120
of solidarity or showing a lack 
of care, like no, no, no, no, 

316
00:16:04,120 --> 00:16:06,240
no, no, no, no. 
It's the opposite of that, 

317
00:16:06,240 --> 00:16:08,160
right? 
If you care, you will stay in 

318
00:16:08,160 --> 00:16:11,920
the boat where you can help this
person as opposed to being in 

319
00:16:11,920 --> 00:16:14,560
the water where you're both kind
of flailing around inhaling 

320
00:16:14,760 --> 00:16:18,160
water and. 
Not doing great, right, Right. 

321
00:16:18,200 --> 00:16:20,560
Yeah, that's another great 
analogy. 

322
00:16:20,560 --> 00:16:24,480
And of course, if anyone thinks 
similarly to me, I was like, 

323
00:16:24,480 --> 00:16:27,800
This is why you put on your own 
oxygen mask before you put on 

324
00:16:27,800 --> 00:16:33,520
other people's oxygen masks. 
I just, it doesn't also bring me

325
00:16:33,520 --> 00:16:38,040
to a thought where some, and you
kind of touched on this too, 

326
00:16:38,040 --> 00:16:39,840
when people are overly 
empathetic. 

327
00:16:40,360 --> 00:16:44,000
I think I just recently did an 
episode on the by the time our 

328
00:16:44,000 --> 00:16:47,080
episode comes out, it's not so 
recent, but I did an episode in 

329
00:16:47,080 --> 00:16:52,080
the spring where I talked about 
some of the misconceptions to 

330
00:16:52,080 --> 00:16:55,160
being in HR and that sometimes 
people choose this career. 

331
00:16:55,160 --> 00:16:57,480
They think that it's all about 
caring for people. 

332
00:16:57,480 --> 00:17:01,560
It's all about helping people. 
And it's not really that like 

333
00:17:01,680 --> 00:17:03,960
you have that. 
If you, if you like those 

334
00:17:03,960 --> 00:17:07,240
things, you'll probably like 
being in HR depending on the 

335
00:17:07,240 --> 00:17:10,000
role that you're in. 
But it's a whole industry, let 

336
00:17:10,000 --> 00:17:16,520
alone an entire career with many
different kind of points of, of 

337
00:17:17,440 --> 00:17:20,359
like forks in the road, let's 
say, where you can start out in 

338
00:17:20,359 --> 00:17:22,599
one thing and you can go into 
these different specialties. 

339
00:17:22,599 --> 00:17:28,079
And, and I say all of that to 
mention that I think sometimes 

340
00:17:28,079 --> 00:17:32,920
people in HR and also people who
are not in HR, but are people 

341
00:17:32,920 --> 00:17:37,080
leaders, they think that being 
overly empathetic to your point 

342
00:17:37,080 --> 00:17:41,200
is how they demonstrate their 
care for their team member or 

343
00:17:41,200 --> 00:17:44,360
their people that they're, you 
know, kind of taking care of or 

344
00:17:44,360 --> 00:17:48,520
representing. 
And to your point, when people 

345
00:17:48,520 --> 00:17:51,720
do too much of that, it, it, it 
inhibits them, I think. 

346
00:17:52,000 --> 00:17:56,680
And in my experience in HR, when
I used to handle a lot of 

347
00:17:56,680 --> 00:18:00,360
employee relations issues, which
basically is, you know, a way of

348
00:18:00,360 --> 00:18:04,640
handling a lot of conflict. 
And so you are effectively like 

349
00:18:04,640 --> 00:18:08,680
an expert conflict resolver and 
you're an expert in conflict 

350
00:18:08,680 --> 00:18:12,800
resolution. 
And people in HR either love 

351
00:18:12,840 --> 00:18:15,560
employee relations and handling 
those things or they hate it. 

352
00:18:15,560 --> 00:18:17,800
And I was someone who really 
loved it because I felt like I 

353
00:18:17,800 --> 00:18:20,680
was able to solve problems, 
which then kind of in turn 

354
00:18:20,760 --> 00:18:24,120
relates to people who then want 
to go into a more strategic 

355
00:18:24,120 --> 00:18:26,720
role. 
Again, all of this to say that 

356
00:18:26,840 --> 00:18:30,120
in roles like that, where you're
really dealing with people and 

357
00:18:30,120 --> 00:18:34,320
their nuance and all of their 
flaws and all of the things that

358
00:18:34,600 --> 00:18:36,200
you know, it's a very, it's very
Gray. 

359
00:18:36,200 --> 00:18:39,720
You have to be able to manage a 
lot of emotion and a lot of 

360
00:18:39,720 --> 00:18:44,120
different stories or a lot of 
different facts, quote UN quote 

361
00:18:44,120 --> 00:18:48,240
facts. 
And when you overly empathize, 

362
00:18:48,320 --> 00:18:53,120
you can sometimes lose sight of 
what is real, what is fact, and 

363
00:18:53,520 --> 00:18:55,720
what your responsibility is in 
that moment. 

364
00:18:55,720 --> 00:19:00,640
Like when you're in a very high,
highly emotional environment 

365
00:19:00,640 --> 00:19:03,240
because you're dealing with two 
people who had a relationship 

366
00:19:03,240 --> 00:19:05,160
and then one person said that 
they didn't consent. 

367
00:19:05,560 --> 00:19:08,280
And now you're dealing with a 
lot of emotions because two 

368
00:19:08,280 --> 00:19:12,360
people are saying their own side
of the truth and both things 

369
00:19:12,360 --> 00:19:15,840
could be incorrect. 
You have to, you can't actually 

370
00:19:15,840 --> 00:19:18,560
empathize. 
You have to fully remove your 

371
00:19:18,640 --> 00:19:20,120
own emotions from things like 
that. 

372
00:19:20,120 --> 00:19:24,200
So I think it's, it is it, it 
adds another layer of what we 

373
00:19:24,200 --> 00:19:27,880
understand to be our roles in HR
and for people leaders. 

374
00:19:27,880 --> 00:19:31,960
Because again, when you overly 
empathize, depending on the 

375
00:19:31,960 --> 00:19:34,720
situation you're in, you could 
be doing the opposite of what is

376
00:19:34,720 --> 00:19:36,640
your job. 
Yeah, it makes you less 

377
00:19:36,640 --> 00:19:38,640
effective, not more. 
We could compare it to being a 

378
00:19:38,640 --> 00:19:41,000
cheerleader versus being a 
coach, right? 

379
00:19:41,080 --> 00:19:42,600
Nobody's gonna say either of 
those. 

380
00:19:43,080 --> 00:19:45,200
Those are not meant to be the 
same role, right? 

381
00:19:45,200 --> 00:19:48,400
It's very clear what 
cheerleaders do and what coaches

382
00:19:48,400 --> 00:19:52,520
do, right? 
And if you, a cheerleader has to

383
00:19:52,520 --> 00:19:55,720
be somebody who's not in a 
coaching role because a coach 

384
00:19:55,720 --> 00:19:58,560
may have to give you some 
feedback, that doesn't fall into

385
00:19:58,560 --> 00:20:00,640
the realm of cheerleading, 
right? 

386
00:20:00,640 --> 00:20:02,440
Hopefully your coach can 
cheerlead. 

387
00:20:02,800 --> 00:20:05,880
Yeah, But your cheer, the person
who's just, like, hyping you up 

388
00:20:05,920 --> 00:20:08,880
is probably not going to be the 
one to give you the feedback 

389
00:20:08,880 --> 00:20:11,080
that you need to grow. 
Exactly. 

390
00:20:11,400 --> 00:20:13,840
Yeah, exactly. 
Yeah, that makes sense. 

391
00:20:13,920 --> 00:20:18,880
Those things, yes, 100%. 
So I think that is difficult and

392
00:20:19,040 --> 00:20:25,040
when maybe we can always say 
that we can empathize on a high 

393
00:20:25,040 --> 00:20:28,000
level 100,000 foot view that 
this is very difficult for 

394
00:20:28,000 --> 00:20:29,560
everyone. 
Like clearly none of these 

395
00:20:29,560 --> 00:20:32,280
parties wants to be in this 
situation and we can feel 

396
00:20:32,280 --> 00:20:35,760
tremendous empathy and even 
sadness that two people find 

397
00:20:35,760 --> 00:20:39,120
themselves in that situation. 
Nobody wants to be there, right?

398
00:20:39,120 --> 00:20:40,840
Clearly something has gone 
wrong. 

399
00:20:41,560 --> 00:20:44,280
Right where? 
We're at and that's sad, right? 

400
00:20:44,280 --> 00:20:47,480
That is super sad. 
And it's sad that it has gotten 

401
00:20:47,480 --> 00:20:50,240
to this point where, you know, 
this person in HR is seeing them

402
00:20:50,240 --> 00:20:52,560
and now it's conflict, you know,
and mediation and all of these 

403
00:20:52,560 --> 00:20:53,840
things. 
That's all very sad, Sad. 

404
00:20:53,840 --> 00:20:57,440
And we can be sad about that 
without getting invested in one 

405
00:20:57,440 --> 00:20:59,720
of the storylines. 
Totally. 

406
00:20:59,720 --> 00:21:02,600
Like this is not a drama like 
this is. 

407
00:21:03,080 --> 00:21:05,760
Yeah. 
Or like a Real Housewives show, 

408
00:21:05,760 --> 00:21:08,920
like some of my favorite shows 
where I'm very deeply invested 

409
00:21:08,920 --> 00:21:12,240
in all these people storylines. 
But that is not the case when we

410
00:21:12,240 --> 00:21:17,080
are actually dealing with real 
people's lives and how we help 

411
00:21:17,080 --> 00:21:20,240
to mediate those things. 
Yeah, it's, it's a good point. 

412
00:21:20,240 --> 00:21:23,480
And I guess we could also flip 
the script and say that when you

413
00:21:23,480 --> 00:21:26,760
lack empathy and when you don't 
have enough empathy, depending 

414
00:21:26,760 --> 00:21:28,720
on the circumstance that you're 
in and probably every 

415
00:21:28,720 --> 00:21:33,400
circumstance, you're also going 
to find a lack of efficacy in 

416
00:21:33,400 --> 00:21:35,800
your role. 
Absolutely. 

417
00:21:35,840 --> 00:21:39,880
I think that's true for 900% of 
roles in general, right. 

418
00:21:40,040 --> 00:21:42,920
But but particularly in the, in 
the line of work, we're talking 

419
00:21:42,920 --> 00:21:49,560
about being able to dial in and 
read the subtext and see people,

420
00:21:49,880 --> 00:21:52,360
right? 
And sometimes see past what 

421
00:21:52,360 --> 00:21:54,640
they're saying to what they're 
meaning, right? 

422
00:21:54,640 --> 00:21:57,400
Because sometimes people are 
meaning something that's not 

423
00:21:57,640 --> 00:21:59,920
quite what they're 
communicating. 

424
00:21:59,920 --> 00:22:01,560
And that can be a little bit of 
a red herring. 

425
00:22:01,560 --> 00:22:03,120
And they're not doing it 
intentionally. 

426
00:22:03,320 --> 00:22:04,960
They're probably doing it to 
save face. 

427
00:22:04,960 --> 00:22:07,360
They're probably doing it 
because of their pride or their 

428
00:22:07,360 --> 00:22:08,480
something they're embarrassed 
of, right. 

429
00:22:08,840 --> 00:22:13,200
And so if we can empathize with 
how difficult it is for anyone 

430
00:22:13,800 --> 00:22:18,360
to come forward and voice a 
concern, right? 

431
00:22:18,360 --> 00:22:20,160
That's difficult. 
Even people, you know, I think 

432
00:22:20,160 --> 00:22:22,280
it's interesting. 
Even people, you know, you think

433
00:22:22,280 --> 00:22:26,240
about, I don't know, maybe 
somebody who routinely 

434
00:22:26,600 --> 00:22:27,960
complaints at restaurants, 
right? 

435
00:22:27,960 --> 00:22:28,920
Like I want to talk to the 
manager. 

436
00:22:28,920 --> 00:22:30,600
I want to talk to the manager. 
I want to talk to the manager. 

437
00:22:30,600 --> 00:22:31,560
I want to talk to the manager, 
right? 

438
00:22:31,560 --> 00:22:36,760
Like superficially we could say,
oh, that person really is 

439
00:22:36,760 --> 00:22:38,240
comfortable with feedback, 
right? 

440
00:22:38,240 --> 00:22:39,880
And is really comfortable sort 
of bringing. 

441
00:22:39,880 --> 00:22:42,200
That at least giving it, yeah. 
Exactly. 

442
00:22:42,200 --> 00:22:47,400
At least giving it and if 
you're, if that's, you know, the

443
00:22:47,400 --> 00:22:50,560
same Applebee's and you know the
same manager is getting drug out

444
00:22:50,640 --> 00:22:53,600
every night or every Monday 
night to hear from this one 

445
00:22:53,600 --> 00:22:56,000
person, they're going to get 
pretty cheesed off. 

446
00:22:56,560 --> 00:22:57,960
Pretty quickly, right? 
Yeah. 

447
00:22:57,960 --> 00:23:00,560
Like pick another establishment.
Absolutely. 

448
00:23:01,200 --> 00:23:02,560
Exactly. 
Clearly when you're not happy 

449
00:23:02,560 --> 00:23:04,400
here, right? 
Like, but with your feet, 

450
00:23:04,400 --> 00:23:07,280
please. 
But we could also say like, oh 

451
00:23:07,280 --> 00:23:11,040
wow, what is it? 
And this is a form of empathy, 

452
00:23:11,040 --> 00:23:12,960
right? 
It's a form of curious empathy 

453
00:23:13,320 --> 00:23:19,160
to kind of say to oneself, huh, 
wow, that must be doing 

454
00:23:19,160 --> 00:23:21,720
something for that person. 
And that's sad. 

455
00:23:22,800 --> 00:23:24,880
Yeah. 
Like that says something else 

456
00:23:24,880 --> 00:23:27,440
about what needs of theirs 
aren't getting met in the rest 

457
00:23:27,440 --> 00:23:31,040
of the world or in the rest of 
their life, that every Monday, 

458
00:23:31,040 --> 00:23:34,520
like clockwork, they're in here 
complaining about Applebee's or,

459
00:23:34,720 --> 00:23:40,040
you know, or whatever it is. 
Gosh, gosh, that's a bummer. 

460
00:23:40,080 --> 00:23:44,960
That's a bummer for them. 
That's a great way to like. 

461
00:23:45,200 --> 00:23:48,160
I'm sure that many of us think 
that way in our personal lives 

462
00:23:48,160 --> 00:23:51,880
when we interact with someone 
who to us seems maybe crazed or 

463
00:23:51,880 --> 00:23:55,360
really impassioned by something 
so small. 

464
00:23:55,360 --> 00:24:00,160
Like maybe a fork was missing 
from their take out bag just 

465
00:24:00,160 --> 00:24:01,280
like a random example that I 
could. 

466
00:24:01,280 --> 00:24:02,840
Think of Applebee's. 
Yeah, right. 

467
00:24:02,840 --> 00:24:06,160
Specifically for Applebee's is 
really catching strays here. 

468
00:24:06,160 --> 00:24:10,120
As I don't know why, clearly I'm
in the mood for like, fries. 

469
00:24:10,120 --> 00:24:12,560
I don't know. 
You'll get fries and I'll get 

470
00:24:12,600 --> 00:24:14,520
pop cereal. 
Love it. 

471
00:24:15,440 --> 00:24:19,440
But I, I think if we take that 
to the next level and we say, 

472
00:24:19,440 --> 00:24:21,760
OK, well, we're going to bring 
this to the workplace and we're 

473
00:24:21,760 --> 00:24:24,640
going to think about all of 
these potentially negative 

474
00:24:24,640 --> 00:24:27,520
interactions that we have with 
people, especially the higher 

475
00:24:27,520 --> 00:24:29,880
you go, sometimes those 
interactions become more 

476
00:24:29,880 --> 00:24:33,560
frequent, depending. 
And it's like, oh man, this 

477
00:24:33,560 --> 00:24:37,120
person really likes to argue. 
Maybe this is the only maybe, 

478
00:24:37,480 --> 00:24:40,800
like it is kind of sad. 
Maybe that's the only time 

479
00:24:40,800 --> 00:24:42,960
they're actually interacting 
with someone else is like 

480
00:24:42,960 --> 00:24:45,480
through or like. 
This is how they were raised. 

481
00:24:45,600 --> 00:24:48,440
Or maybe you are the only person
they're comfortable arguing 

482
00:24:48,440 --> 00:24:51,240
with, and they're the time 
they're invisible or in a 

483
00:24:51,240 --> 00:24:53,080
position where they feel really 
silenced. 

484
00:24:53,160 --> 00:24:54,520
Yeah. 
And like, of course, none of 

485
00:24:54,520 --> 00:24:57,640
this is justification, right? 
We're not justifying anything. 

486
00:24:57,880 --> 00:25:01,040
But it's helpful in terms of 
bringing your own blood pressure

487
00:25:01,040 --> 00:25:04,360
down to be curious about what 
animates other people. 

488
00:25:04,520 --> 00:25:06,080
Right. 
My favorite joke in the whole 

489
00:25:06,080 --> 00:25:08,920
world is that it's like the 
classic why did the chicken 

490
00:25:08,920 --> 00:25:11,360
cross the road? 
It doesn't matter what answer 

491
00:25:11,360 --> 00:25:15,600
you come up with, but there's 
always a reason and human 

492
00:25:15,600 --> 00:25:17,760
behavior always. 
Nobody does anything for no 

493
00:25:17,760 --> 00:25:21,360
reason or nobody does something 
just to be a jerk. 

494
00:25:21,360 --> 00:25:24,600
Or if they do, that has a 
reason, right? 

495
00:25:24,720 --> 00:25:28,960
It's it's doing something. 
And I think it's really helpful 

496
00:25:28,960 --> 00:25:31,680
as we interact with people, 
particularly in challenging 

497
00:25:32,000 --> 00:25:34,120
conditions, right? 
Whatever the nature of those 

498
00:25:34,120 --> 00:25:37,960
challenging conditions are is to
be sort of baseline curious at 

499
00:25:37,960 --> 00:25:43,120
all times about what animates 
them as opposed to what are they

500
00:25:43,120 --> 00:25:46,920
doing what what is behind what 
they're doing is so much more 

501
00:25:46,920 --> 00:25:50,960
interesting and blood pressure 
reducing, right, because the 

502
00:25:51,040 --> 00:25:53,000
face value version doesn't tell 
you much. 

503
00:25:53,760 --> 00:25:57,480
Yeah, that's really interesting.
I, I'm going to have to reflect 

504
00:25:57,480 --> 00:26:01,960
on this too, because I think 
part of my thought process here 

505
00:26:01,960 --> 00:26:06,520
is that I'm thinking about 
someone in my mind who really 

506
00:26:06,520 --> 00:26:12,880
gets very amplified by like very
small things at work and what, 

507
00:26:13,640 --> 00:26:17,320
what the reason for that is. 
And maybe there's a, maybe 

508
00:26:17,320 --> 00:26:20,080
there's a take away there that 
like when we think about these 

509
00:26:20,080 --> 00:26:24,320
things that maybe we can do 
something to help them de 

510
00:26:24,320 --> 00:26:28,960
amplify and, and feel a little 
bit more of like a sense of calm

511
00:26:28,960 --> 00:26:31,520
or maybe it's control that they 
feel they don't have or 

512
00:26:31,520 --> 00:26:32,400
whatever. 
That might be. 

513
00:26:32,400 --> 00:26:37,160
Because most of the time people 
have this like, you know, 

514
00:26:37,320 --> 00:26:41,800
intense reaction to things 
because of fear or anxiety or 

515
00:26:41,800 --> 00:26:45,200
control, meaning not anxiety 
necessarily as a diagnosis, but 

516
00:26:45,200 --> 00:26:48,400
because they're, they're anxious
about something or they feel a 

517
00:26:48,400 --> 00:26:52,080
loss of control. 
I mean, all of these things seem

518
00:26:52,080 --> 00:26:55,080
perfectly reasonable to me. 
And all of that I think does 

519
00:26:55,080 --> 00:27:00,080
kind of connect to this thought 
process around HR having and 

520
00:27:00,080 --> 00:27:05,320
being a shield for much of an 
organization depending on where 

521
00:27:05,320 --> 00:27:09,400
they sit and how HR people are 
also human. 

522
00:27:09,400 --> 00:27:12,840
We are in this like interesting 
position where we have to 

523
00:27:12,840 --> 00:27:15,440
support the business needs and 
we also are expected to support 

524
00:27:15,440 --> 00:27:17,720
employee needs as an at an 
individual level. 

525
00:27:18,000 --> 00:27:22,600
And how we kind of go between 
those two things which have 

526
00:27:22,600 --> 00:27:27,360
competing priorities and 
competing demands and not find 

527
00:27:27,360 --> 00:27:30,920
ourselves in a position where we
are losing sight of what we need

528
00:27:31,400 --> 00:27:35,720
to be balanced and with 
boundaries and and not burnt 

529
00:27:35,720 --> 00:27:37,240
out. 
Absolutely. 

530
00:27:37,240 --> 00:27:41,000
And I suspect, you know, based 
on personal temperament, you 

531
00:27:41,000 --> 00:27:45,760
know, there are some people who 
are probably more able to 

532
00:27:46,240 --> 00:27:48,400
distance themselves a little bit
than others. 

533
00:27:48,440 --> 00:27:51,080
And I think there's a real fit 
question, you know, if you're a 

534
00:27:51,080 --> 00:27:55,720
person and you know that it will
eat you up, right, to feel 

535
00:27:55,720 --> 00:28:01,360
ambivalent or to feel torn 
between the the employee need 

536
00:28:01,360 --> 00:28:04,040
versus the company policy, then 
maybe you need to work somewhere

537
00:28:04,040 --> 00:28:06,160
where the set of policies are 
more in alignment with your 

538
00:28:06,160 --> 00:28:09,200
personal values, right? 
Where you're not going to feel 

539
00:28:09,440 --> 00:28:11,840
that you've been put in a 
position where you have to make 

540
00:28:11,840 --> 00:28:15,920
this choice, this terrible 
choice, right between your value

541
00:28:15,920 --> 00:28:19,800
of supporting this individual 
versus your value or sort of 

542
00:28:20,240 --> 00:28:22,960
necessity of, of supporting the 
organizational policy or 

543
00:28:22,960 --> 00:28:25,560
whatever it is. 
And, and I think that's a really

544
00:28:25,560 --> 00:28:28,240
good thing to think about. 
That's true everywhere, right? 

545
00:28:28,240 --> 00:28:31,600
Is am I in an organization that 
fits with me in terms of my 

546
00:28:31,600 --> 00:28:35,440
temperament and how that's 
reflected in their values? 

547
00:28:35,440 --> 00:28:38,880
Can I be on board with that? 
And particularly when you're in 

548
00:28:38,880 --> 00:28:42,840
HR, where you will become the 
sort of gatekeeper of those 

549
00:28:42,840 --> 00:28:46,880
organizational values, it seems 
really important to me that 

550
00:28:47,080 --> 00:28:49,800
those values are in alignment 
with your values or those 

551
00:28:49,800 --> 00:28:53,520
organizational frameworks are in
alignment with your values on 

552
00:28:53,560 --> 00:28:57,080
some basic level so that you 
don't feel conflicted when you 

553
00:28:57,080 --> 00:29:01,160
have to enforce those in 
whatever way that happens. 

554
00:29:01,280 --> 00:29:04,000
Yeah, that's a great piece of 
advice. 

555
00:29:04,000 --> 00:29:08,320
And when I think about that, 
what you've just shared around 

556
00:29:08,320 --> 00:29:12,400
making sure there's values 
alignment and how if someone is 

557
00:29:12,400 --> 00:29:15,200
feeling conflicted, there might 
be something there that there 

558
00:29:15,200 --> 00:29:17,480
isn't that that alignment 
exactly. 

559
00:29:17,480 --> 00:29:19,840
It does make me think about how 
people often say, oh, I'm in a 

560
00:29:19,840 --> 00:29:22,640
toxic work environment. 
I work for a toxic whatever. 

561
00:29:23,160 --> 00:29:26,760
You know, of course, I'm not 
doubting that there are toxic 

562
00:29:26,760 --> 00:29:29,160
people everywhere and there are 
toxic experiences everywhere. 

563
00:29:30,280 --> 00:29:33,040
But I think there's also an 
element here where we can 

564
00:29:33,600 --> 00:29:36,120
further define what the 
breakdown is. 

565
00:29:36,120 --> 00:29:39,200
Like, is it is it truly that 
someone is like harassing you 

566
00:29:39,200 --> 00:29:42,760
and it is a toxic environment? 
Or is it that the values of the 

567
00:29:42,760 --> 00:29:45,960
company or the person that 
you're working for are not a 

568
00:29:45,960 --> 00:29:48,560
values match? 
Or is it that they work 

569
00:29:48,560 --> 00:29:50,120
differently from you and you 
don't like that? 

570
00:29:50,120 --> 00:29:54,520
Like it could be so many things 
and, and it's not to devalue or 

571
00:29:54,800 --> 00:30:00,160
or like justify when people are 
treating others badly. 

572
00:30:00,160 --> 00:30:01,880
That's not what I'm saying. 
But I think that there are 

573
00:30:01,880 --> 00:30:05,400
sometimes where people can be 
like really direct and someone 

574
00:30:05,400 --> 00:30:07,280
who doesn't like that, they 
don't take it well. 

575
00:30:07,280 --> 00:30:10,520
They think that person is rude 
and toxic and all these things 

576
00:30:10,520 --> 00:30:13,600
and all the words. 
And instead of figuring out what

577
00:30:13,600 --> 00:30:17,400
the issue is, they just, you 
know, have this reaction. 

578
00:30:17,400 --> 00:30:20,560
So I think there is value in 
really understanding where 

579
00:30:20,560 --> 00:30:24,640
breakdowns in, you know, either 
someone's feelings around like a

580
00:30:24,640 --> 00:30:28,640
negative feelings around a 
situation or an experience are 

581
00:30:28,640 --> 00:30:31,840
coming from, but also to better 
learn what they need for 

582
00:30:31,840 --> 00:30:34,360
themselves. 
Yeah, it's a question of is it 

583
00:30:34,360 --> 00:30:37,800
the weather or the climate, 
right? 

584
00:30:37,800 --> 00:30:40,200
Weather is temporary, weather 
comes and goes. 

585
00:30:40,200 --> 00:30:42,640
Weather is seasonal weather, 
right? 

586
00:30:42,640 --> 00:30:45,280
But climate, climate's pretty 
conclusion. 

587
00:30:45,280 --> 00:30:47,760
And if you don't like the 
climate, waiting for the weather

588
00:30:47,760 --> 00:30:52,080
to change, not going to do much.
Oh, I like that right. 

589
00:30:52,080 --> 00:30:53,480
This is why I don't live in 
Florida. 

590
00:30:53,560 --> 00:30:56,120
I, you know, I can deal with 
warm weather 3 months out of the

591
00:30:56,120 --> 00:31:00,080
year, not every day. 
That's really interesting. 

592
00:31:00,240 --> 00:31:05,720
I like that you have like every 
analogy that I could ever dream 

593
00:31:05,720 --> 00:31:07,000
of. 
Like every single. 

594
00:31:07,440 --> 00:31:09,240
It's the weather of the climate 
I'm using. 

595
00:31:09,240 --> 00:31:11,200
I'm going to take that. 
I will credit you please, but 

596
00:31:11,200 --> 00:31:12,760
I'm going to. 
I'm sure I didn't come up with 

597
00:31:12,760 --> 00:31:14,320
that originally, so please don't
credit me. 

598
00:31:15,960 --> 00:31:17,680
I'll. 
Be like Lindsay told me about 

599
00:31:17,680 --> 00:31:19,880
it. 
It was on his podcast it. 

600
00:31:19,880 --> 00:31:21,600
Was Robin. 
I think actually you can. 

601
00:31:21,680 --> 00:31:23,040
You can. 
Oh, thank you, Robin. 

602
00:31:23,360 --> 00:31:25,400
Robin. 
Yeah, shout out to Robin Weather

603
00:31:25,400 --> 00:31:28,200
versus climate. 
That's so it's, you know, the 

604
00:31:28,200 --> 00:31:32,120
thing about analogies and it's 
why I'm like a storyteller in my

605
00:31:32,120 --> 00:31:33,800
podcast. 
And anyone that's been here is 

606
00:31:33,800 --> 00:31:35,640
probably heard the same story 
kind of a million times. 

607
00:31:35,640 --> 00:31:38,520
That's what my husband tells me 
is I repeat stories anyway. 

608
00:31:38,520 --> 00:31:40,240
I don't think I do it so much on
my podcast. 

609
00:31:40,240 --> 00:31:42,280
It's just him. 
This is he married me. 

610
00:31:42,400 --> 00:31:43,960
That's what I get to do for the 
rest of his life. 

611
00:31:43,960 --> 00:31:48,280
I get to torture him anyway. 
When I do, when I tell these 

612
00:31:48,280 --> 00:31:51,560
stories, I try to like come up 
with examples or like visuals 

613
00:31:51,560 --> 00:31:55,520
because it's so much easier to 
put into perspective what 

614
00:31:55,520 --> 00:31:58,560
weather versus climate is in the
sense of what we're talking 

615
00:31:58,560 --> 00:32:01,960
about because we can understand 
that we get it versus having to 

616
00:32:02,320 --> 00:32:04,120
think about what that might 
actually mean. 

617
00:32:04,400 --> 00:32:08,600
To us, and if you, if you, if 
the climate is not to your 

618
00:32:08,600 --> 00:32:11,560
liking, the weather doesn't make
any difference. 

619
00:32:12,120 --> 00:32:14,080
No. 
Right, you've got to find a new 

620
00:32:14,080 --> 00:32:16,960
climate and that's OK, right? 
That's there's nothing in the 

621
00:32:16,960 --> 00:32:20,080
world wrong with that to say, 
hey, my temperament in this 

622
00:32:20,080 --> 00:32:24,480
climate are not in alignment and
that's not good for either of 

623
00:32:24,480 --> 00:32:26,200
us. 
So let's go somewhere else. 

624
00:32:26,200 --> 00:32:27,960
Let's see you're that's not 
admitting defeat. 

625
00:32:28,120 --> 00:32:30,680
That's quite frankly a success 
to be able to define for 

626
00:32:30,680 --> 00:32:35,160
yourself that, oh, I see, I, 
this is actually the bigger 

627
00:32:35,160 --> 00:32:37,200
picture is not in alignment with
my temperament. 

628
00:32:37,400 --> 00:32:39,240
So square peg, round hole. 
Why? 

629
00:32:39,240 --> 00:32:41,640
Why would we try and do this? 
You're not saying that a square 

630
00:32:41,640 --> 00:32:43,880
peg or a round hole is bad, 
you're just saying they don't go

631
00:32:43,880 --> 00:32:45,360
together. 
Fine, good, right? 

632
00:32:45,480 --> 00:32:47,200
No problem, move on. 
Right. 

633
00:32:47,200 --> 00:32:48,640
Yeah, I love that. 
I love that. 

634
00:32:48,640 --> 00:32:53,080
And I, I will say my my parents,
I remember when I was like very,

635
00:32:53,200 --> 00:32:54,680
I think it was actually my first
job. 

636
00:32:54,680 --> 00:32:57,160
I worked at Target. 
And I remember there was like 

637
00:32:57,160 --> 00:32:58,360
something that was stressing me 
out. 

638
00:32:58,520 --> 00:33:00,200
I don't know, I was like, maybe 
I need to leave. 

639
00:33:00,840 --> 00:33:03,720
And my parents were like, your 
first job is not always your 

640
00:33:03,720 --> 00:33:07,200
last job. 
Like don't, don't feel like your

641
00:33:07,200 --> 00:33:11,240
entire life and your entire 
existence is riding on this one 

642
00:33:11,240 --> 00:33:14,040
experience. 
And it's really very true. 

643
00:33:14,040 --> 00:33:17,160
And you know, when you're like, 
I was young, I'm so young by the

644
00:33:17,160 --> 00:33:20,320
way, but when you're young, just
in case anyones wondering, I'm 

645
00:33:20,360 --> 00:33:25,280
young really when you're young 
and it's like it is your first 

646
00:33:25,280 --> 00:33:27,680
job or maybe your first 
experience in whatever role 

647
00:33:28,200 --> 00:33:31,840
you'd it feels so intense. 
Like there's such an intense 

648
00:33:31,840 --> 00:33:34,240
feeling around like I have to 
make it, I have to make it work.

649
00:33:34,240 --> 00:33:37,280
I have to do well, like there, 
especially when you're super 

650
00:33:37,280 --> 00:33:39,440
driven and you have to, you 
know, there are certain things 

651
00:33:39,440 --> 00:33:43,640
that people hold themselves to. 
But when you think about the 

652
00:33:43,640 --> 00:33:46,480
weather versus climate 
understanding and you realize 

653
00:33:46,480 --> 00:33:48,800
that not every job is going to 
be your last job. 

654
00:33:48,800 --> 00:33:50,520
And you can always find 
something new where there's 

655
00:33:51,000 --> 00:33:53,040
potentially a better climate out
there for you. 

656
00:33:54,320 --> 00:33:57,320
Then you remove all of that 
emotion, you remove all that 

657
00:33:57,320 --> 00:33:59,960
heaviness, and you can just 
think logically about the 

658
00:33:59,960 --> 00:34:02,960
circumstances that you're in. 
Yes, yes. 

659
00:34:03,120 --> 00:34:07,360
And you can hopefully notice 
when you're being judgmental 

660
00:34:07,360 --> 00:34:10,760
about it, right? 
So when people get stuck in that

661
00:34:10,760 --> 00:34:13,960
loop of like oh I should like 
the climates. 

662
00:34:14,480 --> 00:34:15,480
Right, right. 
It's. 

663
00:34:15,880 --> 00:34:18,760
So interesting. 
I mean, you talk to people in 

664
00:34:18,760 --> 00:34:21,560
Florida, they'll be like, how do
you not love this, right? 

665
00:34:21,560 --> 00:34:23,080
How do you talk this? 
You show. 

666
00:34:23,320 --> 00:34:26,360
Up like it's 100° with 100% 
humidity. 

667
00:34:26,360 --> 00:34:28,600
What are you talking? 
You're like, how do you love it?

668
00:34:28,600 --> 00:34:30,679
I don't understand. 
No compute, right? 

669
00:34:31,280 --> 00:34:33,679
Yeah. 
But I think people get easily 

670
00:34:33,679 --> 00:34:36,480
caught up in that, 
understandably, particularly in 

671
00:34:36,719 --> 00:34:40,440
careers, Right? 
Because the climate and fitting 

672
00:34:40,440 --> 00:34:44,760
into or not fitting into the 
climate sort of morphs into this

673
00:34:44,760 --> 00:34:48,800
referendum on their good 
enoughness, right? 

674
00:34:48,800 --> 00:34:51,600
Instead of going like, oh, I 
don't think this is a great fit,

675
00:34:51,600 --> 00:34:53,719
they go, oh, I need to be 
better. 

676
00:34:53,920 --> 00:34:57,600
And now making this work has 
become a referendum on my 

677
00:34:57,600 --> 00:35:02,000
abilities, my competencies, my 
ability to be a team player or 

678
00:35:02,000 --> 00:35:05,080
game or work under difficult 
conditions. 

679
00:35:05,400 --> 00:35:09,680
And, and we have to be really, 
really careful about letting 

680
00:35:09,680 --> 00:35:14,280
these questions of fit become 
referendums on worth, right? 

681
00:35:14,280 --> 00:35:18,160
Because that's a dangerous road 
to go down to have yourself be 

682
00:35:18,160 --> 00:35:23,080
in a position where you are 
determined to make something 

683
00:35:23,080 --> 00:35:27,160
work because to not make it work
feels like some negative 

684
00:35:27,160 --> 00:35:31,160
commentary on you. 
And that's that's rough because 

685
00:35:31,160 --> 00:35:32,520
you'll be there for the next 50 
years. 

686
00:35:33,080 --> 00:35:35,920
Yeah, and you're not going to be
happy and no one around you is 

687
00:35:35,920 --> 00:35:38,720
going to be happy. 
But like, all the power to you 

688
00:35:38,720 --> 00:35:39,960
if that's what you want by 
yourself. 

689
00:35:40,240 --> 00:35:44,000
No, but this is, this is so, so,
so true. 

690
00:35:45,080 --> 00:35:49,040
I'm like sitting in this for a 
moment because I have made that 

691
00:35:49,040 --> 00:35:50,320
mistake. 
Me too. 

692
00:35:50,320 --> 00:35:53,960
Where yeah, and it's really 
interesting we're in this 

693
00:35:54,000 --> 00:35:57,760
together. 
It's so amazing how through 

694
00:35:58,160 --> 00:36:01,200
like, you know, living and 
growing and aging all the. 

695
00:36:01,520 --> 00:36:06,720
You learn so much about yourself
like I it's just so interesting 

696
00:36:06,720 --> 00:36:10,400
to think about how it's. 
And it's still easy for me to. 

697
00:36:10,400 --> 00:36:12,120
Do by the way. 
I don't know if it's still easy 

698
00:36:12,120 --> 00:36:15,840
for you to do where it's like, 
yeah, yeah. 

699
00:36:15,840 --> 00:36:19,240
It's like, oh, of course this 
isn't working out because I'm 

700
00:36:19,240 --> 00:36:21,640
not working hard enough. 
You're like, wait, but I'm 

701
00:36:21,640 --> 00:36:23,200
working. 
I am working hard enough. 

702
00:36:23,680 --> 00:36:25,840
I am doing enough. 
I am really. 

703
00:36:26,040 --> 00:36:30,480
And it's, it's so interesting 
how easy it is, especially if 

704
00:36:30,480 --> 00:36:33,280
you are working for someone who 
also is not a climate match for 

705
00:36:33,280 --> 00:36:37,240
you, who then, you know, maybe 
it, it's like a pile on of this,

706
00:36:37,240 --> 00:36:40,000
like, oh, I'm not doing well. 
Enough. 

707
00:36:40,000 --> 00:36:42,320
If you were working hard enough,
you would be happy. 

708
00:36:42,320 --> 00:36:44,000
You would. 
Right, you would be happy in 

709
00:36:44,000 --> 00:36:45,760
this like very sunny climate 
year round. 

710
00:36:45,760 --> 00:36:48,280
And there's no way to disprove 
that, right? 

711
00:36:49,120 --> 00:36:51,640
There's no there's no way to 
unprove that. 

712
00:36:51,840 --> 00:36:53,400
It's yeah. 
Absentia. 

713
00:36:53,720 --> 00:36:56,560
So it's kind of, it's the same 
thing that happens right when 

714
00:36:56,560 --> 00:36:59,520
people are in relationships that
are not a good fit and they keep

715
00:36:59,520 --> 00:37:01,200
going. 
But if I would learn to 

716
00:37:01,200 --> 00:37:04,840
communicate better, if I would 
stop doing this or the other 

717
00:37:04,840 --> 00:37:06,840
person would start doing this, 
or if I would start doing this 

718
00:37:06,840 --> 00:37:12,240
right, then, then, then, then, 
then people are really reluctant

719
00:37:12,240 --> 00:37:14,720
to just go. 
Not a good fit, right? 

720
00:37:15,360 --> 00:37:17,840
People are afraid of being 
accused either by themselves or 

721
00:37:17,840 --> 00:37:19,760
other people, like being a 
quitter, basically. 

722
00:37:19,760 --> 00:37:22,520
And they go, oh, no, no, I'm 
going to prove to you that I 

723
00:37:22,520 --> 00:37:25,920
went so far above and beyond to 
make this thing work until 

724
00:37:25,920 --> 00:37:29,400
there's not a shadow of a doubt 
that I did all the things that 

725
00:37:29,400 --> 00:37:32,640
could have been done on my end. 
Because I can't stand the idea 

726
00:37:32,640 --> 00:37:35,360
that anybody might say, well, 
you tapped out a little early to

727
00:37:35,360 --> 00:37:36,520
know. 
Didn't you Right. 

728
00:37:36,640 --> 00:37:38,080
It goes back to elementary 
school. 

729
00:37:38,080 --> 00:37:40,800
Like don't be a chicken. 
Like it literally, it starts 

730
00:37:40,800 --> 00:37:43,640
when we're like six years old, 
we're told. 

731
00:37:43,640 --> 00:37:45,760
Don't be a quitter. 
And don't be a whiner. 

732
00:37:45,880 --> 00:37:47,440
And don't be, yeah, don't want 
to add it. 

733
00:37:47,440 --> 00:37:48,800
Don't be a baby. 
Yeah. 

734
00:37:49,000 --> 00:37:52,640
Yeah, yeah, really. 
I mean, I think we can all say 

735
00:37:52,680 --> 00:37:55,960
that this is a matter of degree,
right? 

736
00:37:57,400 --> 00:38:01,480
If you're in a position that 
doesn't feel like a great fit, 

737
00:38:02,240 --> 00:38:04,720
if you're safe and you're not 
being harmed, you should 

738
00:38:04,720 --> 00:38:08,120
probably try some things and see
if it's the climate or the 

739
00:38:08,120 --> 00:38:11,840
weather, right? 
You won't know until you spend a

740
00:38:11,840 --> 00:38:13,280
little time there. 
I mean, we could say that 

741
00:38:13,280 --> 00:38:15,880
literally about any other 
climate weather situation. 

742
00:38:15,880 --> 00:38:18,200
You don't know if it's the 
climate or the weather until you

743
00:38:18,640 --> 00:38:22,040
spend some time there, although 
sometimes you can know, you can 

744
00:38:22,080 --> 00:38:23,720
read. 
About you get a yeah, yeah, 

745
00:38:23,840 --> 00:38:24,360
yeah. 
Right. 

746
00:38:24,360 --> 00:38:26,560
And this is true. 
I mean, we could say that people

747
00:38:26,800 --> 00:38:30,480
look and make these assessments 
all the time about companies and

748
00:38:30,480 --> 00:38:32,680
industries, right, By going 
like, I don't think that'd be a 

749
00:38:32,680 --> 00:38:34,480
good fit for me because that's 
like that. 

750
00:38:34,480 --> 00:38:37,080
And I'm like this so mismatch, 
right? 

751
00:38:37,320 --> 00:38:39,520
Yeah. 
Or they can say that about other

752
00:38:39,520 --> 00:38:42,120
people, like before they go out 
with somebody like, oh, I don't 

753
00:38:42,120 --> 00:38:43,600
know. 
That person loves to do nothing 

754
00:38:43,600 --> 00:38:45,360
but fish and I love to do 
nothing but pottery. 

755
00:38:45,360 --> 00:38:47,120
So no way, right. 
I don't leave the house. 

756
00:38:48,280 --> 00:38:52,200
Well, you can make some general 
assessments about fit sometimes 

757
00:38:52,200 --> 00:38:57,120
at the get go at the outset. 
More often we have to find out 

758
00:38:57,400 --> 00:39:01,320
by experience, right? 
And and the real trick I think 

759
00:39:01,320 --> 00:39:03,920
is, is letting yourself have the
gift of going. 

760
00:39:04,640 --> 00:39:09,000
You know what I've lived here, 
wherever here is whether it's a,

761
00:39:09,360 --> 00:39:14,040
a geography or a job or a role 
or a company or a career. 

762
00:39:14,360 --> 00:39:20,680
I have lived here long enough to
determine that the weather is X 

763
00:39:21,080 --> 00:39:24,600
and the climate is Y, and 
there's no changing Y because 

764
00:39:24,600 --> 00:39:27,080
that's a climate issue and I've 
given it a fair shot. 

765
00:39:27,320 --> 00:39:29,520
I've experienced all Four 
Seasons, right? 

766
00:39:29,600 --> 00:39:32,920
And I have determined it's the 
climate because I've given it a 

767
00:39:32,920 --> 00:39:37,280
fair shot and then have the sort
of confidence and the sort of 

768
00:39:37,520 --> 00:39:40,200
quiet conviction to go, I don't 
like this climate. 

769
00:39:40,520 --> 00:39:43,240
This climate might be fantastic 
for somebody else who is not me.

770
00:39:43,440 --> 00:39:45,440
And yay to them. 
I'm going to present them with a

771
00:39:45,440 --> 00:39:46,440
nice warm chair. 
Goodbye. 

772
00:39:46,440 --> 00:39:50,320
And off you go to a different 
climate where somebody has left 

773
00:39:50,320 --> 00:39:52,840
a warm chair for you because 
that was not the climate for. 

774
00:39:53,160 --> 00:39:56,160
That, yes, yeah, I love that. 
And isn't that, isn't there so 

775
00:39:56,160 --> 00:39:59,440
much Peace of Mind that comes 
with that when you realize you 

776
00:39:59,440 --> 00:40:01,720
know what? 
I did the best that I could. 

777
00:40:01,800 --> 00:40:05,360
My best is always good enough, 
and I'm going to go find where 

778
00:40:05,360 --> 00:40:07,960
my best is like exactly what 
they need, absolutely. 

779
00:40:07,960 --> 00:40:09,720
And it's a perfect. 
Fit like look, I might add an 

780
00:40:09,720 --> 00:40:12,160
addendum to that. 
Maybe you didn't do your best 

781
00:40:12,480 --> 00:40:14,360
and you still figured out the 
climate wasn't for you. 

782
00:40:15,200 --> 00:40:16,760
That's. 
Also, maybe that's why you 

783
00:40:16,760 --> 00:40:20,400
didn't do your best, right? 
Because that climate was really 

784
00:40:20,400 --> 00:40:24,960
demoralizing to you or unhealthy
for you or any one of a number 

785
00:40:24,960 --> 00:40:28,800
of things. 
Not doing your best doesn't mean

786
00:40:28,800 --> 00:40:31,080
that you're not capable of 
taking the temperature and 

787
00:40:31,080 --> 00:40:33,800
looking around and determining 
the climate for yourself at all.

788
00:40:34,360 --> 00:40:36,800
Yeah. 
I mean, you know we're laughing 

789
00:40:36,800 --> 00:40:39,720
about Florida, right? 
You can go to someplace 

790
00:40:39,720 --> 00:40:43,960
geographically and not see every
city or experience every 

791
00:40:43,960 --> 00:40:47,000
landscape or park and determine 
that that's not the climate for 

792
00:40:47,040 --> 00:40:49,640
you. 
Even without having tried it 

793
00:40:49,640 --> 00:40:50,920
all. 
You'd be like, no, I didn't. 

794
00:40:50,920 --> 00:40:52,560
I didn't need to try it all 
actually. 

795
00:40:53,160 --> 00:40:55,920
Like if someone hates rain, that
you're not going to go to the 

796
00:40:55,920 --> 00:40:57,520
Pacific Northwest. 
Or humidity. 

797
00:40:57,680 --> 00:40:59,640
Right, Right. 
Yeah, it's fine. 

798
00:40:59,640 --> 00:41:02,160
But if they like love hiking and
they love being outside, maybe 

799
00:41:02,160 --> 00:41:04,200
Colorado is where they want to. 
Go exactly. 

800
00:41:04,200 --> 00:41:07,680
Or maybe if you you hate those 
things but love those things, 

801
00:41:07,840 --> 00:41:11,320
maybe you will tolerate one or 
it's enough of a trade off for 

802
00:41:11,320 --> 00:41:14,040
you and that's fine. 
There are 1,000,000 iterations 

803
00:41:14,040 --> 00:41:15,760
of this in which it works, 
right? 

804
00:41:16,080 --> 00:41:20,480
I think the the challenge is 
simply to be open and accepting 

805
00:41:20,480 --> 00:41:23,360
that something not working is 
not necessarily really a 

806
00:41:23,360 --> 00:41:27,120
commentary on you. 
It could be, but you are in a 

807
00:41:27,120 --> 00:41:28,600
position to be the judge of 
that. 

808
00:41:28,600 --> 00:41:31,440
And you can say any one of a 
number of things, including, 

809
00:41:31,680 --> 00:41:34,000
yeah, you know what? 
I didn't try my best, quite 

810
00:41:34,000 --> 00:41:37,320
frankly. 
And what's also true is this 

811
00:41:37,320 --> 00:41:39,640
isn't an environment that makes 
me want to try my best, which 

812
00:41:39,640 --> 00:41:41,480
makes it not the right climate 
for me. 

813
00:41:41,480 --> 00:41:42,480
Right. 
That's. 

814
00:41:42,480 --> 00:41:44,120
Fine, good. 
On you. 

815
00:41:44,840 --> 00:41:47,720
Yeah, I love this. 
I think that's, it's kind of 

816
00:41:47,720 --> 00:41:49,640
like a mic drop. 
It's like, OK, well, look, the 

817
00:41:49,720 --> 00:41:51,200
you're only putting pressure on 
yourself. 

818
00:41:51,200 --> 00:41:54,640
Like you can be the judge of 
your own, you know, kind of 

819
00:41:54,720 --> 00:41:58,320
future and work and you are not 
stuck anywhere. 

820
00:41:58,320 --> 00:42:01,080
And people of course, are always
hesitant to leave places because

821
00:42:01,080 --> 00:42:03,800
they don't know, you know, the, 
the fear of the unknown. 

822
00:42:03,800 --> 00:42:05,360
They don't know what they don't 
know. 

823
00:42:05,400 --> 00:42:08,320
And they're, the market is hard 
and all these things. 

824
00:42:08,320 --> 00:42:13,160
However, you can say that at any
point at any time, whether the 

825
00:42:13,160 --> 00:42:16,000
economy is amazing or the, 
whether the economy is bad, it 

826
00:42:16,000 --> 00:42:18,400
doesn't matter. 
There's always going to be that 

827
00:42:18,600 --> 00:42:23,320
thing that we use as our reason 
to get out of making a decision 

828
00:42:23,320 --> 00:42:24,760
that could be the right decision
for us. 

829
00:42:24,760 --> 00:42:28,560
So I think Lindsay, you've, 
you've provided so much insight 

830
00:42:28,560 --> 00:42:31,400
and, and we shared a lot of 
laughs on this episode too. 

831
00:42:31,400 --> 00:42:35,360
So I, I really appreciated you 
bringing yourself and your 

832
00:42:35,360 --> 00:42:39,040
analogies and all of your wisdom
to us this week. 

833
00:42:39,040 --> 00:42:42,160
And I, I think I'd love to pass 
you to share with the listeners 

834
00:42:42,160 --> 00:42:45,160
where they can learn more about 
your philosophies on these 

835
00:42:45,160 --> 00:42:48,400
things and connect with you. 
Tracy it's been super fun. 

836
00:42:48,400 --> 00:42:49,680
I'm so glad we were able to do 
this. 

837
00:42:49,720 --> 00:42:52,680
An absolute blast. 
I'm findable I'm findable on 

838
00:42:52,680 --> 00:42:55,160
Instagram at onward psych 
services. 

839
00:42:55,440 --> 00:43:00,240
I put out a practical tactical 
coping skill every so often 

840
00:43:00,240 --> 00:43:02,880
which are super fun and some 
other videos on fun things. 

841
00:43:03,280 --> 00:43:06,080
Yes you can find me on LinkedIn.
I have a website 

842
00:43:06,080 --> 00:43:11,360
whichisonwardpsychservices.com 
psych is PSYCH onward 

843
00:43:11,360 --> 00:43:14,440
psychservices.com and I have a 
phone I. 

844
00:43:14,440 --> 00:43:16,920
Actually, you know those oh nice
thing you can make. 

845
00:43:16,920 --> 00:43:18,960
Calls. 
They they do stuff like a 

846
00:43:18,960 --> 00:43:21,000
landline, which line doesn't 
even need anything. 

847
00:43:21,000 --> 00:43:22,280
Mostly kids don't know what this
is. 

848
00:43:22,280 --> 00:43:24,920
They do this now for anyone 
who's listening. 

849
00:43:24,920 --> 00:43:28,480
We're we're doing like the pinky
and the thumb for the phone. 

850
00:43:28,680 --> 00:43:32,080
Phone like 90s phone. 
Yeah, like click, yeah, like 

851
00:43:32,080 --> 00:43:34,600
hang up the receiver. 
But kids these days, you know, 

852
00:43:34,600 --> 00:43:37,080
because they don't know what pay
phones are potentially and they 

853
00:43:37,080 --> 00:43:40,520
didn't don't have a landline. 
They take what is like a phone 

854
00:43:40,640 --> 00:43:43,080
because the phone is usually 
just like a rectangle and they 

855
00:43:43,080 --> 00:43:44,880
put it so they take their whole 
palm. 

856
00:43:45,200 --> 00:43:47,400
It's weird. 
That makes it's weird. 

857
00:43:47,600 --> 00:43:52,520
In a non ethical way so people 
can call me on the phone at 

858
00:43:52,920 --> 00:43:58,200
720-362-8164 if they're so 
inclined or text me at that 

859
00:43:58,200 --> 00:43:58,880
number. 
That's fine. 

860
00:43:58,960 --> 00:44:00,120
Oh, amazing. 
Amazing. 

861
00:44:00,120 --> 00:44:01,600
Well, we'll have everything in 
the show notes. 

862
00:44:02,360 --> 00:44:04,480
Thank you so much, Lindsay. 
You're amazing. 

863
00:44:04,600 --> 00:44:05,560
My ask for a. 
Pleasure. 

864
00:44:05,560 --> 00:44:06,920
It's been so fun. 
Thanks, Tracy. 

865
00:44:07,240 --> 00:44:10,520
Hey, just before you go, don't 
forget to subscribe to the show 

866
00:44:10,520 --> 00:44:13,400
so that you are the first to 
hear when an episode drops each 

867
00:44:13,400 --> 00:44:16,840
week and maybe leave a five star
review and a comment about how 

868
00:44:16,840 --> 00:44:19,640
much you love this episode. 
Plus, if you have someone in 

869
00:44:19,640 --> 00:44:22,120
mind who would really enjoy this
episode, make sure you share it 

870
00:44:22,120 --> 00:44:24,080
with them. 
Thank you so much for tuning in 

871
00:44:24,080 --> 00:44:25,440
and I'll see you next week.
