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HR isn't just about policies and
payroll, it's about people. 

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But when our tools are clunky 
and disconnected, it's hard to 

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stay focused on what matters 
most. 

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And I think we can all agree 
that people matter most. 

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That's why we listen to my 
podcast in the 1st place, I 

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hope. 
And this is ultimately why I'm 

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00:00:15,600 --> 00:00:18,560
super excited to tell you about 
Intuit QuickBooks Payroll. 

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QuickBooks Payroll isn't just 
for accounting and it will 

9
00:00:21,960 --> 00:00:25,320
totally help you manage it all. 
QuickBooks Payroll brings 

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00:00:25,360 --> 00:00:28,280
everything together. 
Payroll, time tracking, HR, and 

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accounting all in one seamless 
platform. 

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That way you can spend less time
chasing data and more time 

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supporting your team, all 
without switching systems or 

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adding complexity to your 
already complex job. 

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Let's be frank, your jobs are 
complex. 

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We all know this and I have to 
tell you, someone in my family 

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has their own business and uses 
QuickBooks Payroll and they love

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it because it integrates with 
everything they have, you know, 

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ultimately within the 
integration, AI and automation 

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handle all of the heavy lifting,
but it's connection for payroll 

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time and accounting helps them 
to understand their full 

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financial picture. 
So they love it and they swear 

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by it. 
So This is why I'm also really 

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excited to tell you about it 
because I know someone who uses 

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it. 
So make sure you have a system 

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that works for you so that you 
can show up fully for your 

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people as we all commit to 
doing. 

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Discover how QuickBooks Payroll 
can help you today. 

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Learn more by going to 
quickbooks.com/payroll. 

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00:01:21,520 --> 00:01:25,240
That's quickbooks.com/payroll. 
Welcome to the Bringing the 

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human back to human Resources 
podcast. 

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I'm Tracy Chernoff, and I've 
spent my entire professional 

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career in HR. 
Each week, we'll explore the 

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delicate balance between people 
and business with the aim to 

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reconnect the two and create 
meaningful outcomes. 

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Listen in as I share my own 
experiences, challenge the 

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status quo, and chat with guests
from various industries about 

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our mission to bring the human 
back to human resources. 

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Welcome back to the Bringing the
Human Back to Human Resources 

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podcast. 
Thank you so much for being here

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for another week. 
This week is actually a really 

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exciting episode for me because 
it's probably the first time 

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ever that I've had someone from 
a very notable healthcare and 

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insurance company actually join 
my podcast. 

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So this is very exciting. 
I mean, it's exciting for me, I 

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think because, you know, we get 
to, we get to ask maybe some 

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hard hitting questions from an 
expert who we otherwise might 

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not have been able to hear from.
So we're going to talk a lot 

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about perimenopause and the 
impact on the workplace today. 

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And for those of you who maybe 
are not women and you're, you're

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like, well, how does this impact
me in any way? 

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You are listening to this 
podcast because you are in or 

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involved in HR And so this 
impacts you, it impacts your 

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people. 
So continue to listen. 

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And I'm sure that you will get a
ton of tremendous value and 

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information out of this episode.
So let me introduce you to Wendy

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Sherry, who is the Chief 
Executive Officer for Global 

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Health Benefits within 
International Health at Cigna 

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Healthcare, overseeing the 
globally mobile employer 

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marketplace across Europe and 
the Americas. 

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She leads the delivery of 
affordable, high quality 

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healthcare to more than 3700 
clients in over 250 countries 

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with operations and sales in 
over 30 countries and 

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jurisdictions. 
Previously, she served as Senior

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Vice President of Cigna's US 
Commercial Markets, President of

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Cigna Payer Solutions, and 
President of Cigna Connecticut, 

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driving growth in market share, 
earnings and product innovation.

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Her career at Cigna spans 
finance, product development, 

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strategy, network contracting, 
distribution operations and PNL 

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management just to name a few, 
and this experience enables her 

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to identify cross organizational
opportunities and deliver 

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results. 
Before joining Cigna, Wendy 

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Wendy began her career in public
accounting at Ernst and Young, 

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and she serves as an advisor to 
Hello Heart, a digital health 

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company and supports healthcare 
equity angels and investor 

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network promoting diversity 
driven healthcare startups. 

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She's a strong advocate for 
inclusion and the advancement of

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women in leadership. 
And Wendy is also a graduate of 

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Emory University with a 
bachelor's degree in business 

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administration. 
She was also a former certified 

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public accountant and is an 
alumna of Cigna's financial 

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development program. 
Wendy, welcome. 

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Thank you. 
So thank you, of course. 

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What a lovely introduction and 
actually very timely as this 

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week actually marks my 30 year 
anniversary at Cigna. 

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So all of that that you've 
talked about happened within the

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last 30 years, which is 
unbelievable to think about. 

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That's amazing. 
Well, congratulations on 30 

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years. 
I mean, I in a way, I am kind of

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relieved that it took you 30 
years to do all of that because 

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otherwise if you were like, 
yeah, I did that in the last 

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five years, I feel like, what am
I doing wrong? 

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No, that's, I mean, that's 
really, really amazing. 

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And you know, to, to hear about 
the way that your career has 

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pivoted and, and traversed so 
many different avenues and 

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paths. 
I, it's really inspirational to 

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me. 
And one of the things that I had

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shared with you when we 
previously spoke was that I was 

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really excited to help the 
audience understand kind of how 

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you as a, a woman in leadership 
yourself ended up in the 

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significant role that you're in 
at a very large enterprise. 

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And so I'm wondering if you can 
kind of give us a little bit of 

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a high level overview into what 
that last 30 years looked like? 

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Yeah, no, I would be pleased to 
do that. 

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And as you said, I always like 
to share my story as a way to 

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help other women who aspire to 
be in roles like this see the 

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pathway, right? 
Be a role model, see the 

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pathway. 
But I will tell you, right, it 

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absolutely takes work to achieve
these roles. 

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And it's not just, it's not 
enough, as I always say, to just

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deliver on results because that 
is core and foundational. 

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Every role that I have been in 
across my 30 year journey, I 

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have absolutely delivered on my 
commitments, right? 

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Delivered the results that were 
required for the role that I was

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in. 
But it's more than that, right? 

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It's about networking. 
It's about creating visibility. 

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Visibility, not only for 
yourself but for your teams 

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because as a leader, it's all 
about the team. 

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So it's not just enough to show 
your accomplishments, but how 

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you are enabling the 
accomplishments across the team.

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I love that. 
In fact, it does kind of bring 

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up for me the the notion of, you
know, hire people who are 

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smarter than you or hire people 
who are better than XY and Z 

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than you to be on your team. 
Because that's, you know, that's

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where you can find all of this 
ability to XLS a team rather 

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than taking everything on as an 
individual and taking a 

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hierarchical approach to things.
Absolutely, Tracy, there's a 

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couple of things that come to 
mind as, as you say that. 

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So one of the phrases that my 
team often hears me say is if 

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all the good ideas come from me,
we are in trouble. 

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So you are right, you need to 
have a team that in many ways is

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smarter than you in certain 
areas, right? 

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Because it's all about 
perspective. 

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You read in my bio how I'm all 
about inclusive leadership. 

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It's really around that diverse 
perspectives and ensuring that 

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you have a team that can bring 
those diverse perspectives to 

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the table so that we can solve 
problems, so that we can create 

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values, so that we can continue 
to grow, right? 

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So that's one thing that your 
comment triggered for me. 

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The other thing is as a leader, 
you do not have to be an expert 

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in everything. 
What you need to understand as a

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leader is where you are not as 
expert and then you need to hire

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the best and the smartest people
to make sure that their 

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expertise in areas that you 
might not have again, help to 

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compliment the team and help to 
enable us to fulfill our mission

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and our objectives. 
I love that it's so true. 

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I always talk about on my 
podcast how I've worked with 

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some like unbelievable 
compensation and benefits HR 

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leaders and that that is like, 
it is so important to know what 

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you're like not interested in or
not good at to your point and 

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comp and bend in case you 
haven't can't tell already from 

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where I'm going with this is 
really not what I'm so 

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passionate about. 
And I have had the pleasure of 

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working with people who like 
eat, sleep and breathe that type

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of work. 
And that's who you want in those

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roles. 
And so I really can appreciate 

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what you're saying in terms of 
how you've taken this type of 

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inclusive leadership throughout 
the last three decades of your 

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career. 
And that that's, I would 

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imagine, in many ways 
transformed your own career 

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because you've been able to help
amplify and uplift the people 

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around you, which is. 
Fabulous. 

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Absolutely. 
You know, people always talk 

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about what's the legacy that 
they want to leave, you know, 

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when they decide to go on to 
that next chapter into 

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retirement or, or what have you.
And what you just said is 

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something that I always think 
about, right? 

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I want to be remembered as a 
person that helped others 

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achieve their career 
aspirations, right? 

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So I obviously am very proud of 
what I've achieved and I'm 

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excited about what we are able 
to deliver and the promise of 

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the future in terms of the 
additional value, the objectives

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that we'll be able to achieve. 
But it's all about the team, 

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right? 
None of what we accomplish in 

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fulfilling our purpose, in 
fulfilling our performance 

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objectives happens without the 
best team. 

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And if I can help individuals 
understand their career 

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aspirations and help them to 
find a pathway to achieving 

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that, to me, I've had a 
incredible career. 

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That's amazing. 
I love that. 

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What legacy do we want to leave?
I love that and you know, I 

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00:10:27,280 --> 00:10:30,840
think it's probably a a good 
opportunity now that we have a 

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00:10:30,840 --> 00:10:34,760
better understanding of who 
Wendy Sherry is that I ask you 

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how you found yourself so 
immersed in this topic of 

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perimenopause and the impact on 
the workplace. 

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I of course, given where you 
work and that you've worked for 

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Cigna for so long that naturally
these types of topics are 

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relevant, right? 
Of course, that's understood. 

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But how did you find yourself 
kind of even coming on my 

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00:11:00,480 --> 00:11:02,480
podcast, for example, to talk 
about perimenopause? 

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00:11:02,480 --> 00:11:05,400
And certainly I also would love 
if you can share what 

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00:11:05,400 --> 00:11:08,720
perimenopause even is for those 
who might not, might not know. 

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00:11:08,840 --> 00:11:11,640
Yeah. 
So, you know, it's so 

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interesting because if you would
have said to me five years ago, 

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00:11:14,640 --> 00:11:18,960
right, when I was actually going
through my menopause journey, 

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00:11:18,960 --> 00:11:23,520
that I would be talking in a 
podcast, in a public forum 

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00:11:23,680 --> 00:11:27,360
around this topic, because 
again, that's five years ago, 

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00:11:27,480 --> 00:11:29,320
people were not talking about 
this. 

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00:11:29,320 --> 00:11:33,360
And, you know, yes, I was 
sharing my experiences with my 

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00:11:33,360 --> 00:11:36,840
female colleagues, with my 
friends, but certainly not in a 

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00:11:36,840 --> 00:11:41,680
broad audience like this. 
So it is incredibly exciting to 

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00:11:41,680 --> 00:11:45,600
me that we are at a point in 
this society where we can talk 

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00:11:45,600 --> 00:11:50,640
about these things because it 
impacts so many people. 

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00:11:51,280 --> 00:11:55,160
If you think about our own 
workforces, 50% or more of them 

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00:11:55,280 --> 00:11:58,400
are comprised of women, right? 
This is something that every 

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00:11:58,400 --> 00:12:02,640
woman will go through. 
So you are talking about large 

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00:12:02,720 --> 00:12:07,480
and growing cohorts of women who
are moving through this journey 

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00:12:07,480 --> 00:12:11,320
from perimenopause to menopause.
So just for a moment, you asked,

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00:12:11,320 --> 00:12:14,320
let's define it, right? 
Because a lot of people don't 

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00:12:14,320 --> 00:12:18,240
even understand this 
perimenopause phase, which is 

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00:12:18,520 --> 00:12:21,640
really a precursor in menopause,
right? 

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00:12:21,640 --> 00:12:25,880
It's when your hormones in your 
body begin to fluctuate, you 

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00:12:25,880 --> 00:12:30,200
begin to experience some of 
those symptoms that are more 

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00:12:30,200 --> 00:12:32,680
recognizable in menopause, 
right? 

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00:12:32,680 --> 00:12:37,480
But those symptoms of fatigue, 
anxiety, brain fog, sleep 

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00:12:37,480 --> 00:12:41,560
deprivation, right? 
All of those things start to 

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00:12:41,560 --> 00:12:48,160
rear their ugly head in your 
40s, sometimes even earlier in 

218
00:12:48,160 --> 00:12:51,800
your 30s, right? 
Which is why we're talking about

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00:12:51,800 --> 00:12:53,760
this whole Millennium 
population. 

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00:12:53,760 --> 00:12:57,760
And they're starting to progress
into this period of 

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00:12:57,760 --> 00:13:01,440
perimenopause, right? 
Again, the precursor to 

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00:13:01,440 --> 00:13:05,880
menopause. 
So again, I'm just thrilled that

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00:13:05,880 --> 00:13:08,000
we're at a point where we can 
have this conversation. 

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00:13:09,200 --> 00:13:13,280
And you know, it is part of what
impacts women. 

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00:13:14,360 --> 00:13:18,040
As you said, as I've talked 
about, I'm passionate about 

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00:13:18,640 --> 00:13:21,680
ensuring that everyone has an 
opportunity to achieve their 

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00:13:21,680 --> 00:13:25,080
career aspirations with an extra
asterisk on women. 

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So this topic impacts women and 
therefore that's why I'm here to

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talk about it. 
That's amazing. 

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Well, thank you. 
And you know, actually the in 

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terms of the listeners of my 
podcast, almost 80% of listeners

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are women. 
And so when I think about the 

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relevance of topics like this 
and how timely and apartment the

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discussion is to your point that
we actually can even have this 

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discussion is kind of amazing. 
And and you know, certainly I 

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think I might have even joked 
about this with you when we 

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first spoke that, you know, this
is my podcast, so I can kind of 

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do whatever I want. 
So even if we, if it's not 

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typical to talk about this, like
maybe we would have, but I do 

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think that understanding the 
societally this is way more 

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accepted in terms of, you know, 
being less taboo a subject. 

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I think that's that means that 
we're moving in the right 

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direction. 
And especially if we put this 

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topic in the context, the 
broader context of at least 

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within the United States and 
that that framework that women 

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in terms of their access to 
leaves and different types of 

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leaves, whether it's from the 
start of their, their journeys, 

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you know, whether they're 
choosing to have children or 

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they're, they want to have 
children in the future, what 

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that fertility journey might 
look like for them. 

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All of those things that then 
eventually migrate into this 

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perimenopause, menopause 
conversation, because naturally 

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it is a, it is a timeline as we 
all know quite well. 

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I think it's, it's really 
important that that women and 

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just listeners in general, 
because again, we all, whether 

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we're women or not, have an 
impact on what the workplace 

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looks and feels like. 
That there are ways that 

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businesses that workplaces have 
added value for women in these 

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in these circumstances so that 
they can have access to leaves 

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where their states might not 
otherwise provide them those 

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opportunities or options. 
And so all of that to say is 

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that I think we're seeing even 
more of a societal shift because

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there are some states that have 
instituted new laws around 

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menopause leave or perimenopause
protection and things like that.

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So I'm curious if you have any 
insight into some of those 

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states or some of those data 
points around where people where

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women are being kind of 
protected by some of their 

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governments locally or you know,
state specific? 

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Yeah, absolutely. 
I mean, I'll sort of answer your

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question in terms of talking 
about sort of this evolution, 

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right? 
Because you're right, even if 

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you think about, you know, the 
start of this hormonal journey, 

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right, when folks are having 
babies, building their families,

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etcetera, right. 
I think back to when I was in 

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that phase, the the solutions 
and the support that I had 

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actually 1000 in comparison to 
what is available today. 

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Like in many ways, I'm envious, 
right, of these women who will 

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come behind me and will have far
better support in terms of 

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solutions that are available in 
the space of, you know, 

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infertility, in the space of, to
your point, leaves and 

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flexibility as it relates to 
work. 

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So we've come a really long way 
in supporting women and families

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around family forming and all of
that. 

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And now we're on this path 
towards, we get to do the same 

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thing as the hormone hormonal 
health journey continues, right?

286
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Because that's really again what
it is. 

287
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So I'm super excited because 
employers like my own companies 

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like mine are beginning to make 
available solutions to women to 

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help them A, understand what's 
going on with their body B help 

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to provide them solutions and 
support and even provide them 

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access to providers in the 
network that can help them on 

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this journey. 
So again, I'll just speak for 

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00:17:28,760 --> 00:17:33,280
Cigna has my employer. 
And we've actually also enabled 

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some of these solutions to be 
available to our broader 

295
00:17:36,000 --> 00:17:41,360
employer populations. 
But we have virtual networks of 

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00:17:41,520 --> 00:17:47,840
providers who are educated and 
trained specifically in the 

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00:17:47,840 --> 00:17:50,440
topics of perimenopause and 
menopause, right? 

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So many doctors who have, you 
know, went to medical school 

299
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20-30 years ago, this was not a 
major topic. 

300
00:17:58,160 --> 00:18:02,680
So now there are providers that 
are certified or specialized in,

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00:18:02,880 --> 00:18:08,120
in this and we ensure that our 
female employees, our female 

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00:18:08,760 --> 00:18:11,840
customers can have access to 
these kinds of providers. 

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00:18:12,200 --> 00:18:17,080
So I love that more employers 
are looking to offer these 

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solutions, my employer and 
again, our ability to offer it 

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00:18:20,920 --> 00:18:24,440
as a choice to other employers. 
But you also talked about the 

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regulatory environment, right? 
So again, Terry, similar to what

307
00:18:27,640 --> 00:18:31,360
I what we talked about, you 
know, in terms of when people 

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00:18:31,360 --> 00:18:35,160
are having babies and making 
sure that the regulations and 

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00:18:35,160 --> 00:18:39,440
the laws protect women and 
families in those situations, 

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we're starting to see that same 
thing happen from the menopause 

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and perimenopause front. 
So, you know, right now we're 

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00:18:46,720 --> 00:18:51,080
seeing probably close to two 
dozen bills that are out there 

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00:18:51,840 --> 00:18:54,080
around this topic. 
We're starting to see some 

314
00:18:54,080 --> 00:18:59,080
states start to put in laws that
will mandate that employers 

315
00:18:59,080 --> 00:19:02,720
offer these benefits. 
I'm certainly happy to to know 

316
00:19:02,720 --> 00:19:04,880
that many employers aren't 
waiting to be mandated. 

317
00:19:05,720 --> 00:19:09,920
They're actually realizing the 
benefit and the value of 

318
00:19:09,920 --> 00:19:13,240
offering the support in these 
solutions without having the 

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00:19:13,240 --> 00:19:15,800
mandate. 
Amazing. 

320
00:19:16,520 --> 00:19:23,000
I love what you said that seeing
employers add these. 

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00:19:23,000 --> 00:19:25,680
I, I don't even want to say like
benefits because it's really 

322
00:19:25,680 --> 00:19:28,320
just, it's almost like adding 
this recognition that there's 

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00:19:28,320 --> 00:19:31,960
support needed for this 
population of women, which to 

324
00:19:31,960 --> 00:19:36,440
your point can be starting as 
early as, you know, the 30s for 

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00:19:36,440 --> 00:19:41,640
some women, depending on their 
own kind of genetic makeup and 

326
00:19:41,640 --> 00:19:45,640
circumstances. 
And I think that's the key. 

327
00:19:45,640 --> 00:19:50,680
I mean, people all the time talk
about how limiting the 

328
00:19:50,680 --> 00:19:54,240
government is in terms of the 
support that they provide. 

329
00:19:56,480 --> 00:20:00,760
Let's just say families, whether
it's in starting their their 

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00:20:00,760 --> 00:20:04,120
journeys, as you mentioned, or 
toward the end of their their 

331
00:20:04,120 --> 00:20:06,800
journeys and having families, if
that's what they decide to do. 

332
00:20:07,160 --> 00:20:09,920
And it really is also very state
dependent. 

333
00:20:09,920 --> 00:20:12,640
I live in New York. 
I have great, great options. 

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00:20:13,320 --> 00:20:16,520
But if I lived in other parts of
the country, I might not be 

335
00:20:16,520 --> 00:20:19,560
saying the same thing. 
And this is where companies have

336
00:20:19,560 --> 00:20:21,920
such a. 
Act because when companies are 

337
00:20:21,920 --> 00:20:25,000
like, who cares what the 
government says is the required 

338
00:20:25,000 --> 00:20:27,400
minimum? 
Let's do what actually makes 

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00:20:27,400 --> 00:20:32,400
sense and is actually a true 
benefit for our employees across

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00:20:32,400 --> 00:20:35,040
the nation and potentially even 
across the globe. 

341
00:20:35,040 --> 00:20:37,800
I mean, working for a 
multinational company myself, 

342
00:20:38,280 --> 00:20:43,400
there are so many ways that at 
the decision making front, you 

343
00:20:43,400 --> 00:20:48,040
can we can have an impact on 
healthcare for hundreds, 

344
00:20:48,120 --> 00:20:51,400
thousands of employees, 
regardless of where they live 

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00:20:51,400 --> 00:20:54,480
and regardless of what the 
statutory minimums or 

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00:20:54,480 --> 00:20:58,280
requirements are within those, 
you know, within those 

347
00:20:58,280 --> 00:21:00,920
regulatory environments, whether
it's the local, the state, the 

348
00:21:00,920 --> 00:21:06,320
province, whatever it might be. 
And I was curious to see, you 

349
00:21:06,320 --> 00:21:11,880
know, which states really have 
these like mandates around 

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00:21:13,000 --> 00:21:14,920
workplace accommodations for 
menopause. 

351
00:21:15,240 --> 00:21:19,200
And to my knowledge, I know that
there I think that Illinois is 

352
00:21:19,200 --> 00:21:21,800
kind of like on the front of 
adding this, but I believe it's 

353
00:21:21,800 --> 00:21:25,640
only Rhode Island currently that
has a very specific law 

354
00:21:25,640 --> 00:21:28,960
mandating workplace 
accommodations for menopause. 

355
00:21:29,880 --> 00:21:33,600
And I don't know if you have the
say, if you have different 

356
00:21:33,600 --> 00:21:37,160
information, but I am certainly 
not the most up to date on these

357
00:21:37,160 --> 00:21:39,440
laws. 
But I think this is where when 

358
00:21:39,440 --> 00:21:43,560
we even think about in recent 
years where the Pregnancy 

359
00:21:43,560 --> 00:21:47,800
Disability Leave Act was added 
just in I think in the last 

360
00:21:47,960 --> 00:21:53,760
three years or so to the to FMLA
and like the federal mandates. 

361
00:21:54,280 --> 00:21:57,760
I think this is where when we 
see, to your point, you know, 

362
00:21:57,760 --> 00:22:00,960
dozens of bills kind of cropping
up around how women are 

363
00:22:00,960 --> 00:22:04,160
supported at this stage of their
lives, that hopefully we'll see 

364
00:22:04,160 --> 00:22:07,560
more and more states start to 
rise to the occasion so that 

365
00:22:07,760 --> 00:22:10,720
employers are not kind of left 
to their own guesses on these 

366
00:22:10,720 --> 00:22:11,840
things. 
Yeah. 

367
00:22:11,920 --> 00:22:14,480
So a couple of. 
Reactions, you're right, Rhode 

368
00:22:14,480 --> 00:22:17,800
Island is the first state to 
actually enact workplace 

369
00:22:17,800 --> 00:22:21,840
protections. 
So to your point, similar to, 

370
00:22:21,840 --> 00:22:24,640
you know, what we see around 
other classes, right? 

371
00:22:24,640 --> 00:22:29,320
So workplace protections as it 
relates to menopause, New York, 

372
00:22:29,320 --> 00:22:32,440
New Jersey, so New York where 
you are, they're weighing 

373
00:22:32,440 --> 00:22:35,320
similar measures to address 
menopause. 

374
00:22:36,520 --> 00:22:39,760
You're also right, states like 
Illinois and also I would add to

375
00:22:39,760 --> 00:22:42,840
it, Louisiana have already 
passed laws that require 

376
00:22:42,840 --> 00:22:45,560
insurance to cover menopause 
treatment. 

377
00:22:45,560 --> 00:22:51,000
So, and as I noted a moment ago,
right, there's dozens of bills 

378
00:22:51,000 --> 00:22:54,400
and other states that are also 
continuing to evaluate this 

379
00:22:54,400 --> 00:22:56,960
topic. 
But I also go, I want to go back

380
00:22:56,960 --> 00:23:00,320
to this notion of like, let's 
not wait to be mandated. 

381
00:23:00,760 --> 00:23:04,120
Let's just understand it as a 
business imperative. 

382
00:23:04,960 --> 00:23:09,000
So if if you think about a 
couple of data points for a 

383
00:23:09,000 --> 00:23:14,560
second, right, 50% of millennial
women today are experiencing 

384
00:23:14,560 --> 00:23:17,200
these symptoms of perimenopause,
whether they know it or they 

385
00:23:17,200 --> 00:23:21,600
don't know it, they haven't 
labeled it as such. 50%, right, 

386
00:23:22,000 --> 00:23:29,120
74% of our global workforce will
be in this millennial or right 

387
00:23:29,120 --> 00:23:31,920
behind them, Gen. 
Z population by 20-30. 

388
00:23:31,920 --> 00:23:33,680
That's just a few years from 
now, right? 

389
00:23:34,400 --> 00:23:38,280
So think about the massive 
amount of people that I've just 

390
00:23:38,280 --> 00:23:42,480
described that are going to be 
coming to work every day 

391
00:23:42,480 --> 00:23:45,600
impacted by this condition, 
right? 

392
00:23:45,600 --> 00:23:49,120
And by the way, like that 
number, that amount of people is

393
00:23:49,160 --> 00:23:51,760
probably more than those that 
are suffering from diabetes, 

394
00:23:51,760 --> 00:23:54,560
more than those that are 
suffering from, you know, 

395
00:23:54,560 --> 00:23:57,680
musculoskeletal or pain caused 
by that. 

396
00:23:57,880 --> 00:24:03,360
It's a large population. 
And as an employer, in order for

397
00:24:03,360 --> 00:24:07,440
you to deliver on your mission 
and purpose, in order for you to

398
00:24:07,440 --> 00:24:09,920
achieve your financial 
objectives, you need every 

399
00:24:09,920 --> 00:24:13,960
single person to be at their 
best, their best health, their 

400
00:24:13,960 --> 00:24:18,960
best vitality. 
So programs like this help 

401
00:24:19,160 --> 00:24:25,240
employees to be at their best so
they can help fuel the purpose 

402
00:24:25,240 --> 00:24:27,200
and the performance of the 
company, right? 

403
00:24:27,200 --> 00:24:31,280
So if I'm an employer, I'm not 
waiting to be told what to do. 

404
00:24:31,520 --> 00:24:34,440
I'm taking action today. 
And like I said to you, my 

405
00:24:34,440 --> 00:24:37,200
company is already offering 
these types of benefits to our 

406
00:24:37,200 --> 00:24:39,480
employees. 
We're making these solutions 

407
00:24:39,480 --> 00:24:42,560
available to clients that we 
serve. 

408
00:24:43,880 --> 00:24:47,800
That's amazing and and really 
well said that we, we as 

409
00:24:47,800 --> 00:24:51,560
employers, we can't wait for 
someone to tell us what to do. 

410
00:24:51,560 --> 00:24:54,120
We have to be waiting a very 
long time. 

411
00:24:54,480 --> 00:24:59,240
And we know also that, you know,
what the government says is the,

412
00:24:59,400 --> 00:25:03,400
the, the requirement or the 
mandatory minimum is hardly 

413
00:25:03,400 --> 00:25:07,560
enough even, you know, if we 
think about, again, I think 

414
00:25:07,560 --> 00:25:12,520
sometimes the easiest thing to 
compare this to is pregnancy or,

415
00:25:12,760 --> 00:25:16,080
you know, if someone needs to go
on a medical leave, that there's

416
00:25:16,080 --> 00:25:19,760
job protection, but unless your 
state provides wage replacement,

417
00:25:19,880 --> 00:25:23,160
you're unpaid. 
And so it when we think about 

418
00:25:23,160 --> 00:25:27,520
where companies have an impact 
in the same instance of, you 

419
00:25:27,520 --> 00:25:31,720
know, menopause being a medical 
event, I would I would hope and 

420
00:25:31,720 --> 00:25:34,040
assume that menopause would be 
covered. 

421
00:25:34,480 --> 00:25:37,360
Obviously, we know, as we just 
talked about, some of these 

422
00:25:37,360 --> 00:25:40,920
states are more clear in terms 
of the accommodation side of 

423
00:25:40,920 --> 00:25:44,440
things. 
But if a company doesn't see 

424
00:25:44,440 --> 00:25:48,160
this call to action to say, Oh 
yeah, for medical events, 

425
00:25:48,200 --> 00:25:50,720
regardless of what they are, we 
need to provide some wage 

426
00:25:50,720 --> 00:25:53,880
replacement so that we can make 
it easier for our people to 

427
00:25:53,880 --> 00:25:55,840
perform and to be their best 
selves. 

428
00:25:56,120 --> 00:26:00,440
Then you there is going to be a 
huge mess even at with my 

429
00:26:00,440 --> 00:26:04,640
employer, we offer like a paid 
care leave that's separate from 

430
00:26:04,640 --> 00:26:07,920
whatever state or you know, 
requirement there might be. 

431
00:26:08,080 --> 00:26:11,960
And so regardless of whether, 
you know, it's something that 

432
00:26:11,960 --> 00:26:15,640
the federal or state government 
would recognize as something 

433
00:26:15,640 --> 00:26:20,000
that's a medical event, we're we
are providing that opportunity 

434
00:26:20,160 --> 00:26:22,680
for wage replacement. 
And I think this is really 

435
00:26:22,920 --> 00:26:28,240
again, where if people in states
are where we're not even 

436
00:26:28,240 --> 00:26:31,520
necessarily seeing wage 
replacement for anything, let 

437
00:26:31,520 --> 00:26:35,200
alone for something like 
menopause, which is kind of this

438
00:26:35,240 --> 00:26:41,920
next frontier for medical and 
societal kind of change in terms

439
00:26:41,920 --> 00:26:45,840
of the support that people are 
receiving governmentally, then 

440
00:26:46,040 --> 00:26:47,960
you know, there is there's a 
missed mark there. 

441
00:26:47,960 --> 00:26:51,600
And especially if we put into 
context how many people are 

442
00:26:51,600 --> 00:26:55,760
impacted or will be impacted in 
the next five years, as you 

443
00:26:55,760 --> 00:26:58,200
mentioned. 
And it is, it's a little 

444
00:26:58,200 --> 00:26:59,440
daunting. 
First of all, it's a little 

445
00:26:59,440 --> 00:27:02,160
daunting to think that 2030 is 
only five years away and 

446
00:27:02,160 --> 00:27:05,880
actually less than 5 because 
we're almost at the end of 2025 

447
00:27:05,920 --> 00:27:08,840
where we are at the end, I 
should say of 2025. 

448
00:27:08,840 --> 00:27:12,480
So it's kind of kind of a little
scary, but this is, it just goes

449
00:27:12,480 --> 00:27:16,640
to show you that if companies 
don't set in motion their 

450
00:27:16,640 --> 00:27:21,160
intentions for supporting their 
teams holistically that they're 

451
00:27:21,160 --> 00:27:24,040
going to be last to the gate. 
And then ultimately there's a 

452
00:27:24,040 --> 00:27:27,360
whole talent retention and 
attraction issue there too, 

453
00:27:27,720 --> 00:27:30,440
right? 
Because if we know that 50% of 

454
00:27:30,440 --> 00:27:35,640
the population in the workforce 
are are women, then that 50%, 

455
00:27:35,720 --> 00:27:37,280
you know, they're going to be 
smart consumers. 

456
00:27:37,280 --> 00:27:40,240
They're going to find companies 
that protect their interests, 

457
00:27:40,440 --> 00:27:42,760
whether these other companies 
like it or not. 

458
00:27:42,840 --> 00:27:44,200
Yeah, no, you hit the nail on 
the head. 

459
00:27:44,200 --> 00:27:46,920
I was going to bring up the 
whole talent and retention 

460
00:27:46,920 --> 00:27:49,840
strategy, right? 
Because especially if you think 

461
00:27:49,840 --> 00:27:53,520
about millennials and Gen. 
Z's right behind them, they are 

462
00:27:53,520 --> 00:27:55,400
demanding more from their 
employers. 

463
00:27:55,440 --> 00:27:58,680
Like that's just our reality. 
And you know, some of the 

464
00:27:58,680 --> 00:28:03,200
research that we've looked at, 
you know, 3/4 of that population

465
00:28:03,200 --> 00:28:06,240
do expect that their employer 
would be offering these types of

466
00:28:06,240 --> 00:28:08,680
benefits. 
So to your point, if you're an 

467
00:28:08,680 --> 00:28:12,480
employer that's not offering 
these solutions or as you said, 

468
00:28:12,480 --> 00:28:17,360
flexibility in terms of paid 
time off, etcetera, you're not 

469
00:28:17,360 --> 00:28:20,480
going to attract and retain the 
best talent because the best 

470
00:28:20,480 --> 00:28:23,120
talent is going to go to a 
company that's offering that. 

471
00:28:23,160 --> 00:28:26,200
And you know, the other thing 
that I would just layer in here 

472
00:28:26,200 --> 00:28:30,120
in terms of the impact that, you
know, perimenopause and 

473
00:28:30,120 --> 00:28:33,240
menopause have, you know, 
there's another stat that has 

474
00:28:33,240 --> 00:28:39,360
actually stuck with me, which is
79% of women have actually taken

475
00:28:39,360 --> 00:28:41,840
time off because of these 
symptoms that I mentioned 

476
00:28:41,840 --> 00:28:46,840
earlier, whether it's fatigue or
brain fog or anxiety, etcetera. 

477
00:28:47,040 --> 00:28:51,800
But very few of them are 
actually comfortable declaring, 

478
00:28:51,800 --> 00:28:55,240
hey, I'm, I'm taking off because
of my perimenopause symptoms, 

479
00:28:55,440 --> 00:28:57,720
right? 
Which is, you know, I can't say 

480
00:28:57,800 --> 00:28:58,480
I'm. 
Surprised. 

481
00:28:58,480 --> 00:29:00,800
Yeah, yeah, yeah, people are. 
Concealing it, which also 

482
00:29:01,040 --> 00:29:03,960
continues to contribute to that 
anxiety. 

483
00:29:03,960 --> 00:29:08,280
So again, part of why I'm 
passionate about this is let's 

484
00:29:08,280 --> 00:29:13,720
have a conversation and 
normalize it so that more 

485
00:29:14,120 --> 00:29:17,800
employees are comfortable 
talking about it, more employers

486
00:29:17,800 --> 00:29:20,080
see the value of adding these 
solutions. 

487
00:29:20,080 --> 00:29:23,280
So as you and I have both said, 
they can attract, they can 

488
00:29:23,280 --> 00:29:26,880
retain the best talent. 
And if people are bringing their

489
00:29:26,880 --> 00:29:31,720
best selves, that is 100% going 
to contribute to the company's 

490
00:29:32,080 --> 00:29:34,680
financial objectives as well as 
their mission and purpose. 

491
00:29:35,560 --> 00:29:37,080
Absolutely. 
Absolutely. 

492
00:29:37,160 --> 00:29:42,120
I always like to say that if if 
companies only focus on their 

493
00:29:42,120 --> 00:29:45,280
employees fulfillment and 
satisfaction, everything else 

494
00:29:45,280 --> 00:29:48,560
falls into place 100%. 
And it's just, it's just like 

495
00:29:48,560 --> 00:29:50,120
the natural way of life, right. 
Yeah. 

496
00:29:50,120 --> 00:29:55,600
Like if, if a company is only 
focused on their, you know, what

497
00:29:55,600 --> 00:29:59,600
the employee is driving versus 
what drives the employee, then 

498
00:29:59,600 --> 00:30:02,000
you're just, you know, you're 
not going to get that much from 

499
00:30:02,000 --> 00:30:05,240
your team. 
And I think it's a really 

500
00:30:05,240 --> 00:30:09,320
important take away probably 
frankly, from every episode on 

501
00:30:09,320 --> 00:30:12,360
my podcast that, you know, the, 
the best thing that we can do is

502
00:30:12,360 --> 00:30:16,680
help leaders, other leaders to, 
and even ourselves to understand

503
00:30:16,680 --> 00:30:20,920
how much of an impact 
fulfillment and satisfaction at 

504
00:30:20,920 --> 00:30:25,760
the individual level has on a 
company output and customer 

505
00:30:25,760 --> 00:30:28,400
satisfaction. 
And it just completely trickles 

506
00:30:28,400 --> 00:30:32,200
down And just to pivot just ever
so slightly. 

507
00:30:32,200 --> 00:30:36,040
I'm, I'm curious with the 
companies that you've worked 

508
00:30:36,040 --> 00:30:41,240
with, even in your advisor work,
where what is a good place? 

509
00:30:41,240 --> 00:30:44,040
Like if someone today is 
listening and they're really 

510
00:30:44,040 --> 00:30:46,120
inspired by this and they're 
like, you know what, my company 

511
00:30:46,120 --> 00:30:48,720
doesn't offer anything, but I 
want to bring this to the table.

512
00:30:48,960 --> 00:30:52,200
What's one of the first things 
that they can do to make an 

513
00:30:52,200 --> 00:30:56,600
incremental impact on offering 
some some new or advanced 

514
00:30:56,600 --> 00:31:00,200
benefits for for their teams? 
Yeah, so. 

515
00:31:00,240 --> 00:31:03,600
You know the first thing I I 
would suggest is have them talk 

516
00:31:03,600 --> 00:31:06,920
to their current provider of 
benefits, right? 

517
00:31:06,920 --> 00:31:10,720
So if one of my clients is 
listening to this podcast right 

518
00:31:10,720 --> 00:31:15,880
now, come talk to me, come talk 
to my client management team 

519
00:31:16,080 --> 00:31:20,240
because we can talk to you about
all of the solutions that we are

520
00:31:20,240 --> 00:31:22,800
making available. 
So, you know, I'll give a little

521
00:31:22,800 --> 00:31:26,760
bit of insight into some of the 
product expansion that we've 

522
00:31:26,760 --> 00:31:29,880
just recently done, which I'm 
incredibly proud of. 

523
00:31:30,400 --> 00:31:34,440
So we are collaborating with 
Carrot Fertility, who is an 

524
00:31:34,440 --> 00:31:38,640
expert in this whole hormonal 
health journey and we are 

525
00:31:38,640 --> 00:31:44,240
offering these solutions as part
of our benefit packages to the 

526
00:31:44,720 --> 00:31:46,760
clients and customers that we 
serve. 

527
00:31:47,160 --> 00:31:50,360
So employers should talk to 
their their brokers and 

528
00:31:50,360 --> 00:31:53,640
producers, they should talk to 
their current insurance 

529
00:31:53,640 --> 00:31:56,480
carriers. 
And if their carriers are not 

530
00:31:56,480 --> 00:31:59,200
offering these solutions, I 
would argue they should find a 

531
00:31:59,200 --> 00:32:01,600
new one. 
There you go. 

532
00:32:02,160 --> 00:32:04,120
I agree. 
You heard it here first, 

533
00:32:04,120 --> 00:32:06,400
everybody. 
It's, I mean, this is like the 

534
00:32:06,400 --> 00:32:10,400
power of consumerism, right? 
We can, we can ultimately have a

535
00:32:10,400 --> 00:32:13,840
huge influence just in choosing 
who we procure our benefits 

536
00:32:13,840 --> 00:32:17,040
from, you know, whatever it is 
that we're getting from, you 

537
00:32:17,040 --> 00:32:19,640
know, all of the vendors that we
work with every single day. 

538
00:32:20,080 --> 00:32:23,600
So I love that. 
And Wendy, I, I can only say 

539
00:32:23,600 --> 00:32:26,280
thank you so many times until 
you're tired of hearing me. 

540
00:32:26,280 --> 00:32:29,920
But thank you hearing me say 
this, but thank you so much for 

541
00:32:29,920 --> 00:32:34,520
joining, joining my podcast and 
for for sharing all of your own 

542
00:32:34,520 --> 00:32:38,200
experiences and insights and, 
and really in a way, being very 

543
00:32:38,200 --> 00:32:41,600
vulnerable with me and the 
audience because I think it it 

544
00:32:41,600 --> 00:32:46,000
is what helps to destigmatize 
topics that have otherwise been 

545
00:32:46,160 --> 00:32:49,120
highly stigmatized. 
And so with that, I would love 

546
00:32:49,120 --> 00:32:52,040
to invite you to share where the
listeners can connect with you, 

547
00:32:52,040 --> 00:32:54,880
learn more about Cigna, learn 
more about how they can offer 

548
00:32:54,880 --> 00:32:58,080
these types of benefits at their
own companies and, and just 

549
00:32:58,080 --> 00:33:00,480
learn more in general. 
Yeah, so obviously actually. 

550
00:33:00,480 --> 00:33:04,720
If folks want to learn more 
about our offerings, they should

551
00:33:05,080 --> 00:33:10,120
look at cignahealthcare.com. 
And if they're interested, we 

552
00:33:10,120 --> 00:33:13,960
have offerings both on our US 
domestic side as well as the 

553
00:33:13,960 --> 00:33:16,600
business that I lead on the 
global health benefits side. 

554
00:33:16,960 --> 00:33:21,120
So there's lots of information 
that folks can find out on our 

555
00:33:21,120 --> 00:33:24,280
websites and you know, as I 
mentioned a moment ago, you 

556
00:33:24,280 --> 00:33:29,360
know, we're connected with so 
many brokers and employers, so 

557
00:33:29,360 --> 00:33:33,440
folks should definitely connect 
in with with those individuals 

558
00:33:33,440 --> 00:33:35,520
as well. 
Amazing. 

559
00:33:35,520 --> 00:33:38,480
Well, Wendy, thank you again so 
much and I'd love to have you 

560
00:33:38,480 --> 00:33:42,000
back on the show if anything in 
this landscape changes or 

561
00:33:42,280 --> 00:33:45,880
becomes even more exciting to 
talk about in the future. 

562
00:33:45,880 --> 00:33:48,600
You're always welcome back and 
really appreciate your time. 

563
00:33:48,920 --> 00:33:50,920
This has been an. 
Awesome conversation and an 

564
00:33:50,920 --> 00:33:52,840
awesome opportunity. 
Like I said, I never thought 

565
00:33:52,840 --> 00:33:55,720
five years ago this is what I'd 
be talking about, but I love it 

566
00:33:56,120 --> 00:33:57,960
and it's so important now and 
now. 

567
00:33:57,960 --> 00:34:00,160
Imagine what the next five years
will look like exactly. 

568
00:34:00,760 --> 00:34:03,720
Very exciting. 
Hey, just before you go, don't 

569
00:34:03,720 --> 00:34:06,520
forget to subscribe to the show 
so that you are the first to 

570
00:34:06,520 --> 00:34:10,280
hear when an episode drops each 
week and maybe leave a five star

571
00:34:10,280 --> 00:34:12,880
review and a comment about how 
much you loved this episode. 

572
00:34:13,040 --> 00:34:15,639
Plus, if you have someone in 
mind who would really enjoy this

573
00:34:15,639 --> 00:34:17,280
episode, make sure you share it 
with them. 

574
00:34:17,360 --> 00:34:20,199
Thank you so much for tuning in 
and I'll see you next week.

