1 00:00:00,040 --> 00:00:02,680 Here's something I recently learned that really stuck with 2 00:00:02,680 --> 00:00:04,640 me. Sleeping in a cooler environment 3 00:00:04,640 --> 00:00:07,880 actually helps your body release more melatonin, which not only 4 00:00:07,880 --> 00:00:10,920 improves sleep quality, but helps you fall asleep faster. 5 00:00:11,560 --> 00:00:14,360 Personally, I wish that I had known that when I was pregnant 6 00:00:14,360 --> 00:00:16,400 through the summer with my twins a couple years ago, but that's 7 00:00:16,400 --> 00:00:18,080 OK. That's OK, we know this now. 8 00:00:18,440 --> 00:00:21,400 And Fast forward to this summer. I now have my cozy earth sheets 9 00:00:21,400 --> 00:00:24,400 and I simply cannot go back. They're made from ultra soft 10 00:00:24,480 --> 00:00:26,840 bamboo viscose and they're designed to be temperature 11 00:00:26,840 --> 00:00:29,800 regulating, which basically means that my body stays cool 12 00:00:29,800 --> 00:00:32,800 and comfortable even when it's 1,000,000° outside, which it's 13 00:00:32,800 --> 00:00:34,720 basically 1,000,000° outside these days. 14 00:00:34,960 --> 00:00:37,680 So no more tossing, turning, or waking up sweaty. 15 00:00:37,920 --> 00:00:41,920 Just deep uninterrupted sleep, which is simply all that I need 16 00:00:41,920 --> 00:00:45,040 at this point. And there's real science behind 17 00:00:45,040 --> 00:00:47,520 this, by the way. Cooler sleep environments don't 18 00:00:47,520 --> 00:00:50,960 just help you sleep better, they also support mood regulation and 19 00:00:50,960 --> 00:00:53,800 can reduce night sweats, which is really game changing for 20 00:00:53,800 --> 00:00:57,240 anyone who can relate. Whether you're pregnant or or 21 00:00:57,240 --> 00:01:00,080 you are just a warm sleeper or you're going through hormonal 22 00:01:00,080 --> 00:01:02,680 changes or whatever it might be. Maybe you don't have air 23 00:01:02,680 --> 00:01:06,200 conditioning. This is truly game changing. 24 00:01:06,360 --> 00:01:08,800 And it's really not just about comfort, it's also about 25 00:01:08,800 --> 00:01:11,160 well-being. And if you're thinking, OK 26 00:01:11,160 --> 00:01:13,280 Tracy, that sounds great, but what if I don't love them? 27 00:01:13,400 --> 00:01:16,680 That's OK Cozy Earth has you covered with a 100 night sleep 28 00:01:16,680 --> 00:01:19,600 trial so you can try them on the hottest nights of the year risk 29 00:01:19,600 --> 00:01:21,760 free. Plus there's a 10 year warranty 30 00:01:21,760 --> 00:01:24,480 on all bedding. That's right, a decade of cool 31 00:01:24,480 --> 00:01:27,480 quality sleep. So go ahead, upgrade your summer 32 00:01:27,680 --> 00:01:31,400 head to cozyearth.com and use code HUMAN HR for 40% off their 33 00:01:31,400 --> 00:01:34,400 best selling temperature regulating sheets, loungewear 34 00:01:34,400 --> 00:01:36,840 and more. Sleep cooler, lounge lighter. 35 00:01:36,840 --> 00:01:38,760 Stay cozy. Welcome to the Bringing the 36 00:01:38,760 --> 00:01:40,760 human back to human Resources podcast. 37 00:01:41,080 --> 00:01:43,920 I'm Tracy Chernoff and I've spent my entire professional 38 00:01:43,920 --> 00:01:47,680 career in HR Each week, we'll explore the delicate balance 39 00:01:47,680 --> 00:01:51,200 between people and business with the aim to reconnect the two and 40 00:01:51,200 --> 00:01:54,400 create meaningful outcomes. Listen in as I share my own 41 00:01:54,400 --> 00:01:58,240 experiences, challenge the status quo, and chat with guests 42 00:01:58,240 --> 00:02:01,280 from various industries about our mission to bring the human 43 00:02:01,280 --> 00:02:03,920 back to human resources. Hi everyone, welcome back to the 44 00:02:03,920 --> 00:02:05,960 Bringing the Human Back to human Resources podcast. 45 00:02:05,960 --> 00:02:07,760 Thank you so much for being here for another week. 46 00:02:07,920 --> 00:02:09,639 You know what to do. Don't forget to rate, review and 47 00:02:09,639 --> 00:02:11,640 subscribe. I'm so excited to introduce you 48 00:02:11,640 --> 00:02:16,080 to Topaz Adidas Adizas, an Emmy award-winning writer, director, 49 00:02:16,080 --> 00:02:19,440 and experience design architect. He is the author of 12 Questions 50 00:02:19,440 --> 00:02:22,120 for Love, a guide to intimate conversations to deepen 51 00:02:22,120 --> 00:02:24,600 relationships. He's a master student of human 52 00:02:24,600 --> 00:02:28,680 behavior, having the honored to an opportunity to witness over 53 00:02:28,680 --> 00:02:32,720 1200 courageous conversations over the last 11 years with his 54 00:02:32,880 --> 00:02:37,000 award-winning format, the and he is an Edmund Hillary Fellow and 55 00:02:37,000 --> 00:02:39,720 Sundance Skulls Stories of Change Fellow. 56 00:02:40,000 --> 00:02:44,200 His works have been selected to CAN, Sundance, IDFA and South by 57 00:02:44,200 --> 00:02:47,640 Southwest, featured in New Yorker Magazine, Vanity Fair and 58 00:02:47,640 --> 00:02:50,840 The New York Times, and have garnered an Emmy, an Emmy for 59 00:02:50,840 --> 00:02:55,960 New Approaches to documentary, and two World Press Photo Awards 60 00:02:55,960 --> 00:02:59,080 for immersive storytelling and interactive documentary. 61 00:02:59,400 --> 00:03:02,040 He is currently the founder and executive director for the 62 00:03:02,040 --> 00:03:05,880 experience design studio The Skin Deep and Topaz has studied 63 00:03:05,880 --> 00:03:08,880 philosophy at UC Berkeley and Oxford University. 64 00:03:09,040 --> 00:03:12,640 He also speaks 4 languages and currently lives in Uruguay with 65 00:03:12,640 --> 00:03:16,000 his wife and two children. Topaz, what a bio. 66 00:03:16,160 --> 00:03:20,120 My goodness, you have so many a. Whole mouthful, My God. 67 00:03:20,200 --> 00:03:21,640 I know I was like, I'm going to get through it. 68 00:03:21,840 --> 00:03:23,480 I'm going to get through. It's like a tongue twister. 69 00:03:23,880 --> 00:03:27,520 It's like I gotta simplify that. My simplified version is like 70 00:03:27,800 --> 00:03:29,280 Topaz. He sells. 71 00:03:29,400 --> 00:03:31,120 I sell questions. That's it. 72 00:03:32,080 --> 00:03:34,960 What questions do you have? No, don't simplify it. 73 00:03:35,040 --> 00:03:39,560 Don't simplify it because that is like your whole lifes journey 74 00:03:39,560 --> 00:03:43,000 all wrapped into one package. So I think, I think, you know, 75 00:03:43,000 --> 00:03:46,960 it's just on us to make sure we we give it the, the emphasis 76 00:03:46,960 --> 00:03:49,040 that it deserves. Too kind. 77 00:03:49,040 --> 00:03:51,560 Too kind. But thank you so much for, for 78 00:03:51,560 --> 00:03:54,000 being here and for, for chatting with me this week. 79 00:03:54,000 --> 00:03:57,720 I mean, one of the things that really caught my attention when 80 00:03:57,720 --> 00:04:01,400 we first chatted and when you and your team reached out was 81 00:04:01,400 --> 00:04:04,760 this idea of how we ask questions, how we listen. 82 00:04:04,760 --> 00:04:08,560 I know this, this is a really big part of, of how you look at 83 00:04:08,560 --> 00:04:10,720 the world. So maybe we start there. 84 00:04:10,720 --> 00:04:13,600 How do, how does listening, how do asking the right questions, 85 00:04:13,600 --> 00:04:16,680 how does that all impact our lives, whether it's in the 86 00:04:16,680 --> 00:04:20,440 workplace or personally? Well, I guess maybe the 87 00:04:20,440 --> 00:04:22,040 listener. Just wondering, why would I give 88 00:04:22,040 --> 00:04:24,160 this guy another half hour of my time? 89 00:04:25,280 --> 00:04:28,080 It's because my experience has been based on the last 11. 90 00:04:28,080 --> 00:04:29,400 Now we're starting the 12th year. 91 00:04:29,400 --> 00:04:33,320 We're halfway through the 12th year of witnessing really 92 00:04:33,320 --> 00:04:37,360 incredible conversations between all kinds of pairs, people in 93 00:04:37,360 --> 00:04:39,960 all kinds of relationships, whether it's Co workers, best 94 00:04:39,960 --> 00:04:43,640 friends, exes, grandparents, their children, brothers, 95 00:04:43,640 --> 00:04:47,920 sisters, right. And I've that's an honored 96 00:04:47,920 --> 00:04:51,360 position to witness all these incredible conversations because 97 00:04:51,560 --> 00:04:54,120 if you think about where else, where do you really get to see 98 00:04:54,120 --> 00:04:57,760 all these the, the vulnerable conversations, the courageous 99 00:04:57,760 --> 00:05:00,000 conversations that people have. I've been doing that for the 100 00:05:00,000 --> 00:05:01,840 last 12 years. That's what's sold the learnings 101 00:05:01,840 --> 00:05:04,040 is sold in the book 12 Questions for Love. 102 00:05:04,720 --> 00:05:07,840 But ultimately what I've learned is 2 things. 103 00:05:08,400 --> 00:05:11,320 You have to create the space and you have to construct well 104 00:05:11,320 --> 00:05:16,880 constructed questions. And that's easier said than done 105 00:05:17,560 --> 00:05:19,760 because I think a lot of us don't know how to construct 106 00:05:19,840 --> 00:05:22,160 really good questions. And ultimately what I've 107 00:05:22,160 --> 00:05:25,200 realized from the last year and a half of doing all these 108 00:05:25,200 --> 00:05:30,200 podcasts is that what I've seen is the most sticky is that I 109 00:05:30,200 --> 00:05:33,160 don't think people understand as much that the question is the 110 00:05:33,200 --> 00:05:36,960 answer. The question is the answer. 111 00:05:37,200 --> 00:05:40,240 So you have two twins. If you ask your twins, do you 112 00:05:40,240 --> 00:05:42,960 want to go to sleep tonight? Yes or no? 113 00:05:43,160 --> 00:05:45,880 Those are the 2 answers, right? So you know the answer's going 114 00:05:45,880 --> 00:05:47,680 to be no. What is going to? 115 00:05:47,720 --> 00:05:50,680 Be their answer is going to be no, but my answer is yes I need. 116 00:05:50,680 --> 00:05:53,520 Yes, exactly. But your question is already 117 00:05:53,520 --> 00:05:55,240 shaping 2 possibilities, yes or no. 118 00:05:55,560 --> 00:05:59,280 Now if you change the question and you say hey guys, kiddos do 119 00:05:59,280 --> 00:06:01,200 you want to sleep on the bed or on the couch? 120 00:06:02,080 --> 00:06:04,440 Staying awake is not a possibility. 121 00:06:05,880 --> 00:06:10,080 It's a very simple way to articulate that the question 122 00:06:10,080 --> 00:06:14,480 shapes the answer. And yet our focus in our work, 123 00:06:14,560 --> 00:06:18,120 in our personal life, in public life, it's always on finding the 124 00:06:18,120 --> 00:06:21,040 answer. And we put so much emphasis on 125 00:06:21,040 --> 00:06:22,440 the answer and finding the answer. 126 00:06:23,040 --> 00:06:24,800 And that's not where the power lies. 127 00:06:25,120 --> 00:06:27,080 The power lies in constructing the question. 128 00:06:28,760 --> 00:06:31,880 So if you're saying should I keep my job, yes or no? 129 00:06:33,640 --> 00:06:36,560 What if you change the question? What if you change the question 130 00:06:36,560 --> 00:06:39,400 to what can I do in the next 6 months so that I feel 131 00:06:39,400 --> 00:06:44,720 challenged, so that I can feel uncomfortable but grow such that 132 00:06:44,720 --> 00:06:47,360 I can contribute to my family or such that I can contribute to 133 00:06:47,360 --> 00:06:50,320 the 'cause I find most or such that I could position myself in 134 00:06:50,320 --> 00:06:54,040 a way that I could be really help contribute to my 135 00:06:54,040 --> 00:06:58,600 organization in two years, construct a better question. 136 00:06:58,720 --> 00:07:02,000 New possibilities arise. And we don't spend time on the 137 00:07:02,000 --> 00:07:03,320 questions. We spend time on the answers 138 00:07:03,320 --> 00:07:05,040 because that's what we've been trained to do. 139 00:07:05,040 --> 00:07:07,680 That's what society trains us, right? 140 00:07:08,080 --> 00:07:09,640 It's like when you meet somebody, they go. 141 00:07:09,800 --> 00:07:11,920 One of the first questions is the classic line, What do you 142 00:07:11,920 --> 00:07:15,000 do, right? What about asking what do you do 143 00:07:15,000 --> 00:07:18,160 with your valuable time? Because like you, your mother, 144 00:07:18,160 --> 00:07:20,320 you have two twins. You're also running your own 145 00:07:20,320 --> 00:07:22,800 business. Maybe your most valuable time is 146 00:07:22,800 --> 00:07:24,280 that one hour after they go to bed. 147 00:07:24,280 --> 00:07:25,960 What are you doing then? Are you playing music? 148 00:07:25,960 --> 00:07:27,280 Are you reading a book? Are you working? 149 00:07:27,680 --> 00:07:29,680 What are you doing with your most valuable time? 150 00:07:29,880 --> 00:07:32,160 Might say more about you than what you do. 151 00:07:33,120 --> 00:07:34,640 Yeah, definitely. Right. 152 00:07:35,040 --> 00:07:38,880 So the power is in the question and the question shapes the 153 00:07:38,880 --> 00:07:40,200 answer. And that's why I say the 154 00:07:40,200 --> 00:07:44,320 question is the answer. I love when you focus all on the 155 00:07:44,320 --> 00:07:47,760 answer, focus on the question. But yeah, that sounds easy. 156 00:07:47,760 --> 00:07:50,240 But then like, great, now how do we construct better questions? 157 00:07:50,920 --> 00:07:53,320 But I think, and then we can go into there, but I think that's 158 00:07:53,320 --> 00:07:55,960 like a big learning I've seen from all these conversations. 159 00:07:56,280 --> 00:07:58,960 You got to create the space so people feel safe but 160 00:07:58,960 --> 00:08:01,920 uncomfortable. We can talk about that 161 00:08:01,920 --> 00:08:05,680 distinction is different. You can be safe but 162 00:08:05,680 --> 00:08:07,800 uncomfortable. And often times people feel 163 00:08:07,800 --> 00:08:09,920 uncomfortable and then think they're unsafe. 164 00:08:10,600 --> 00:08:12,440 But if you have to give that a longer thought and say, wait, 165 00:08:12,440 --> 00:08:15,480 wait, wait, wait. I'm, am I in a safe space and 166 00:08:15,480 --> 00:08:17,400 I'm uncomfortable? Oh, that's actually where I want 167 00:08:17,400 --> 00:08:17,760 to be. Why? 168 00:08:17,760 --> 00:08:20,520 Because the discomfort means I want to grow and the safety 169 00:08:20,520 --> 00:08:22,280 means I'm not going to die or something's not going to get 170 00:08:22,280 --> 00:08:25,680 destroyed totally. And then the second one is how 171 00:08:25,680 --> 00:08:28,800 do you construct questions? How do you do well constructed 172 00:08:28,800 --> 00:08:32,000 questions that reinforces that space of safety but leans into 173 00:08:32,000 --> 00:08:35,400 discomfort so that you can grow. And then you can apply this 174 00:08:35,400 --> 00:08:38,400 thinking to the workplace, to your personal life, to your 175 00:08:38,400 --> 00:08:41,159 relationships. I think it's great advice. 176 00:08:41,159 --> 00:08:43,919 I love that you started off with this. 177 00:08:43,919 --> 00:08:45,320 You know, the question is the answer. 178 00:08:45,320 --> 00:08:47,640 And I was looking to the side. I'm like, OK, I'm, I'm going to 179 00:08:47,640 --> 00:08:49,320 get there. I'm going to, I'm going to 180 00:08:49,320 --> 00:08:51,000 understand exactly what you're saying, right? 181 00:08:51,000 --> 00:08:53,120 Listening, active. Hopefully the listeners are also 182 00:08:53,120 --> 00:08:55,280 actively listening, which is a big part of this. 183 00:08:55,840 --> 00:08:58,320 And you took us to exactly what that means, which is really 184 00:08:58,320 --> 00:09:01,360 helpful because when I think about, at least in the 185 00:09:01,360 --> 00:09:05,920 workplace, we can all think of examples where we've had to 186 00:09:05,920 --> 00:09:09,840 navigate some difficult situations and we try to 187 00:09:09,840 --> 00:09:13,160 overcome them. And sometimes we're like, OK, 188 00:09:13,160 --> 00:09:16,080 well, I'm just going to find out more information before I jump 189 00:09:16,080 --> 00:09:17,560 to conclusions. And I'm going to find out more 190 00:09:17,560 --> 00:09:21,480 information. And to your point, a lot of how 191 00:09:21,480 --> 00:09:24,720 we get additional information comes down to the way that we 192 00:09:24,720 --> 00:09:26,320 ask for that additional information. 193 00:09:26,320 --> 00:09:29,840 So that's a really interesting perspective because I also 194 00:09:29,840 --> 00:09:33,640 think, you know, if I even just think about my own career, I've 195 00:09:33,640 --> 00:09:36,360 had situations where I'm like, OK, I'm going to coach up. 196 00:09:36,440 --> 00:09:39,400 I'm going to, I'm going to manage up, meaning I'm going to 197 00:09:39,440 --> 00:09:42,960 coach my manager so they lead me better or in a way that I want 198 00:09:42,960 --> 00:09:46,000 to be led. And it's like, well, some of 199 00:09:46,000 --> 00:09:48,480 those questions are like, well, why did you make this decision 200 00:09:48,640 --> 00:09:51,160 or why, you know, just general questions. 201 00:09:51,160 --> 00:09:53,320 Why did you make this decision? Where is this coming from? 202 00:09:53,320 --> 00:09:56,760 Are there changes? But those questions don't 203 00:09:56,760 --> 00:10:02,400 necessarily get you to that next level where you're really trying 204 00:10:02,400 --> 00:10:05,600 to help your manager see that you don't have the information. 205 00:10:05,640 --> 00:10:07,680 You want them to share information with you. 206 00:10:08,120 --> 00:10:11,160 And there's a different way to get more from them. 207 00:10:11,200 --> 00:10:14,600 And it's just, I think it's a real example for a lot of people 208 00:10:14,600 --> 00:10:19,320 because you always hear these statistics that people work for 209 00:10:19,320 --> 00:10:22,120 people and they leave when they're not working for the 210 00:10:22,120 --> 00:10:24,800 right people. And it, I'm coming to this 211 00:10:24,800 --> 00:10:29,360 because one of the things that you just mentioned was safety 212 00:10:29,360 --> 00:10:32,640 and, you know, being able to feel challenged and that 213 00:10:32,640 --> 00:10:35,880 sometimes when people, or I should say, being in that level 214 00:10:35,880 --> 00:10:38,640 of discomfort, when people do feel discomfort, they get this 215 00:10:38,640 --> 00:10:42,160 fight or flight and they just leave rather than sitting in it 216 00:10:42,160 --> 00:10:45,160 and realizing that they are in a safe space and they need to 217 00:10:45,160 --> 00:10:48,560 allow themselves to feel all of that. 218 00:10:48,560 --> 00:10:51,680 And so coming back to this example where you have maybe a 219 00:10:51,680 --> 00:10:54,760 leader that you need leading you differently, or you're working 220 00:10:54,760 --> 00:10:58,880 with someone who isn't exactly, you know, someone that you'd 221 00:10:58,880 --> 00:11:02,080 prefer to work with there you, you do have to kind of go 222 00:11:02,080 --> 00:11:05,400 through those steps to say, OK, am I in a place where I can 223 00:11:05,400 --> 00:11:08,000 address this? Am I in a place where I can push 224 00:11:08,000 --> 00:11:12,360 For more information? And beyond that, if I am in an 225 00:11:12,400 --> 00:11:14,960 in an uncomfortable situation, like am I safe in that 226 00:11:14,960 --> 00:11:18,240 uncomfortable situation? And that last part is hard. 227 00:11:19,120 --> 00:11:23,160 Oh my God, yeah. I think being, you mean being 228 00:11:23,400 --> 00:11:26,080 feeling safe in an uncomfortable situation That's hard. 229 00:11:26,080 --> 00:11:28,480 Is that what you're saying? That and just feeling 230 00:11:28,480 --> 00:11:31,560 uncomfortable and not just running away from it. 231 00:11:32,080 --> 00:11:37,760 Well, look, I think I think that is, look, one thing I've learned 232 00:11:37,760 --> 00:11:41,800 from watching so many conversations is that it's not 233 00:11:41,800 --> 00:11:44,840 about having the answer or even the right answer or even the 234 00:11:44,840 --> 00:11:47,400 sufficient answer. It's that's not going to tell 235 00:11:47,400 --> 00:11:49,160 you the success of the relationship. 236 00:11:49,160 --> 00:11:53,120 What's going to indicate the success relationship is are they 237 00:11:53,120 --> 00:11:55,480 capable of sitting in the discomfort of the question? 238 00:11:56,760 --> 00:11:59,880 Like we don't have to get to the answer because sometimes the 239 00:11:59,880 --> 00:12:02,800 answer doesn't just show up right now, especially if you're 240 00:12:02,800 --> 00:12:04,880 asking like a deep question or complicated question. 241 00:12:04,880 --> 00:12:07,720 Like maybe you need time to sit in that. 242 00:12:08,600 --> 00:12:10,960 Maybe you need the time to sit in the like the idea like you 243 00:12:10,960 --> 00:12:13,120 understand that you and your partner or you and your 244 00:12:14,280 --> 00:12:17,080 colleague at work or whoever and your friend, maybe you have 245 00:12:17,080 --> 00:12:19,440 different opinions and you got to sit in that discomfort. 246 00:12:19,960 --> 00:12:22,240 But the sitting in the discomfort suggests that like, 247 00:12:22,240 --> 00:12:25,080 hey, there's something stronger between us. 248 00:12:25,080 --> 00:12:28,120 There's an underlying value between us that enables us to 249 00:12:28,120 --> 00:12:31,840 sit in the discomfort of the space because we know it's safe. 250 00:12:32,160 --> 00:12:33,520 Why? Because I know you don't want to 251 00:12:33,520 --> 00:12:35,040 stab me in the back. I don't want to stab you in the 252 00:12:35,040 --> 00:12:36,360 back. We might have different 253 00:12:36,360 --> 00:12:38,760 opinions, but I know that you love your children like I love 254 00:12:38,760 --> 00:12:41,720 my children. So like, let's find the common 255 00:12:41,720 --> 00:12:44,680 value or like, how do we sit in the space of discomfort? 256 00:12:44,920 --> 00:12:46,640 That's going to be the practice of the future. 257 00:12:46,640 --> 00:12:48,360 Why? Because the practice of the 258 00:12:48,360 --> 00:12:51,560 present is just swipe left or right or up or down immediately. 259 00:12:51,560 --> 00:12:53,400 As soon as you don't see, you see something you don't like, 260 00:12:54,840 --> 00:12:57,840 you know, or not responding to the DM or not, or not calling 261 00:12:57,840 --> 00:13:00,960 your friend back or just hanging up or just not calling them for 262 00:13:00,960 --> 00:13:04,800 three months, you know, or leaving your job or firing the 263 00:13:04,800 --> 00:13:07,800 person that works for you, right? 264 00:13:07,800 --> 00:13:11,280 It's like, and, and, and you get good at what you practice. 265 00:13:11,560 --> 00:13:14,200 And we are being trained by the current social media and then 266 00:13:14,200 --> 00:13:17,720 soon even AI because things would get so much faster of just 267 00:13:18,400 --> 00:13:19,840 done. Next, this is work. 268 00:13:19,840 --> 00:13:20,880 Next. I don't want that. 269 00:13:20,880 --> 00:13:26,160 I want this, I want that great. But life is there's fallibility 270 00:13:26,160 --> 00:13:28,560 in life and life is great. And when you're dealing with 271 00:13:28,560 --> 00:13:30,200 other humans, you're dealing with emotions. 272 00:13:30,960 --> 00:13:35,360 And so you have to be able to practice the the, the practice 273 00:13:35,360 --> 00:13:38,080 of sitting in the discomfort. Yeah. 274 00:13:38,080 --> 00:13:40,640 And that, I think is. So if you're looking for a, 275 00:13:40,880 --> 00:13:43,640 let's say, let's flip this. If you're looking to hire 276 00:13:43,640 --> 00:13:49,040 someone, try to see how they sit in discomfort. 277 00:13:50,320 --> 00:13:52,920 Maybe ask them a uncomfortable question in the interview. 278 00:13:53,920 --> 00:13:58,600 You know, maybe offer them the opportunity to ask you an 279 00:13:58,600 --> 00:14:02,960 uncomfortable question and if you're looking, could you say 280 00:14:02,960 --> 00:14:05,320 you work for people? Because ultimately it's like the 281 00:14:05,320 --> 00:14:06,960 person that you're working with are for. 282 00:14:08,320 --> 00:14:09,800 Can you see how they sit in discomfort? 283 00:14:11,760 --> 00:14:18,000 Can you see how they, if they, you like look, nobody likes to 284 00:14:18,000 --> 00:14:19,680 sit in discomfort. But on the flip side of 285 00:14:19,680 --> 00:14:22,200 discomfort is growth. If you look at every great 286 00:14:22,200 --> 00:14:26,640 achievement you've had, every one of your proudest moments, I 287 00:14:26,640 --> 00:14:29,840 mean, just imagine 1, you won an award, you did something, people 288 00:14:29,840 --> 00:14:34,320 are clap, you succeeded in some campaign or some project or 289 00:14:34,320 --> 00:14:36,880 something. I promise you an hour before, 290 00:14:37,440 --> 00:14:41,440 three months before, 2 weeks before you were stressed, you 291 00:14:41,440 --> 00:14:43,800 were anxious because you were uncomfortable, you had to 292 00:14:43,800 --> 00:14:45,760 stretch, you were going for that goal. 293 00:14:45,960 --> 00:14:47,520 You were scared to talk in front of people. 294 00:14:47,800 --> 00:14:50,400 You weren't sure if the if the rest of the team would like the 295 00:14:50,400 --> 00:14:52,600 campaign idea you suggested. So you really worked on it for 296 00:14:52,600 --> 00:14:55,280 three nights on the slides and then, you know, you're anxious 297 00:14:55,280 --> 00:14:57,080 and then you hear butterflies and you present it and they're 298 00:14:57,080 --> 00:14:58,600 like, this is brilliant, thank you so much. 299 00:14:58,600 --> 00:15:01,600 And then it succeeded and you're like, wow, great achievement. 300 00:15:01,880 --> 00:15:04,920 The achievement is commensurate to the anxiety and the 301 00:15:05,040 --> 00:15:07,640 discomfort you had prior to achieving that. 302 00:15:09,960 --> 00:15:13,160 So when you have moments of discomfort, you can go wait, 303 00:15:13,160 --> 00:15:15,640 there's a lesson here, there's growth here, let's do it. 304 00:15:15,640 --> 00:15:18,240 And I think the key part is, is it a safe space? 305 00:15:19,920 --> 00:15:22,840 Yeah, the safety is really important and I think sometimes 306 00:15:22,840 --> 00:15:27,080 it's easy to forget when we are the individual feeling these 307 00:15:27,080 --> 00:15:31,320 things and, you know, trying to measure are we in a safe space? 308 00:15:31,320 --> 00:15:36,160 This is uncomfortable that the other person on the other side 309 00:15:36,160 --> 00:15:39,400 of the conversation could be going through that same, you 310 00:15:39,400 --> 00:15:41,480 know, thought process. Especially when we think about 311 00:15:41,480 --> 00:15:43,480 employee to manager or colleague to colleague. 312 00:15:44,600 --> 00:15:48,560 There are there are so many reasons why people behave badly 313 00:15:48,560 --> 00:15:54,120 or act out in workplaces or are difficult to work with beyond 314 00:15:54,160 --> 00:15:57,480 the scope that I have like this. This requires a whole like 315 00:15:57,760 --> 00:16:01,320 psychological assessment as to why people are the way that they 316 00:16:01,320 --> 00:16:02,600 are. And it all goes back to how 317 00:16:02,600 --> 00:16:06,800 they're they're raised. But if we think about just a 318 00:16:06,800 --> 00:16:12,280 classic dynamic of employee to manager, it's easy for us as an 319 00:16:12,280 --> 00:16:14,240 employee to say my manager sucks. 320 00:16:14,440 --> 00:16:16,960 They don't care about me. They're always yelling or they 321 00:16:17,200 --> 00:16:18,280 they don't have my best interest. 322 00:16:18,280 --> 00:16:20,760 They never tell me anything. But we have no idea. 323 00:16:20,760 --> 00:16:24,080 Not to justify, you know, poor decision making or 324 00:16:24,080 --> 00:16:28,280 communication, but we have no idea what that manager might be 325 00:16:28,280 --> 00:16:30,880 feeling like. Are they in a space where they 326 00:16:30,880 --> 00:16:33,640 feel safe? Do they have they had the 327 00:16:33,640 --> 00:16:37,280 exposure or the experience to be able to know the proper way to 328 00:16:37,280 --> 00:16:40,960 navigate managing people? And so I think a lot of this, 329 00:16:40,960 --> 00:16:44,640 and it actually does come back to what you mentioned around AI 330 00:16:44,640 --> 00:16:48,600 and certainly social media and what I would consider this like 331 00:16:48,600 --> 00:16:54,240 instant gratification culture, that it's so hard I think for 332 00:16:54,240 --> 00:16:58,480 people to remember that there is another person on the other side 333 00:16:58,480 --> 00:17:02,640 of a conversation that we have to give some grace to and that 334 00:17:02,640 --> 00:17:05,440 there's consideration there in certain circumstances. 335 00:17:05,440 --> 00:17:08,040 Obviously, you know, there are there are some exceptions to 336 00:17:08,040 --> 00:17:10,440 that rule. But when I think about this 337 00:17:10,440 --> 00:17:13,640 instant gratification culture, a quick story here. 338 00:17:13,640 --> 00:17:18,640 I, I recently saw a friend they just had a son a few months ago 339 00:17:19,160 --> 00:17:24,480 and we were introducing our kids to him and one of their friends 340 00:17:24,640 --> 00:17:28,880 was like, you know, my, my son is like 8 and he like he, we 341 00:17:28,880 --> 00:17:30,840 order something on Amazon. He expects it to be there 342 00:17:30,840 --> 00:17:33,720 tomorrow. Like there is even same day. 343 00:17:34,000 --> 00:17:36,240 And it made me like a real right. 344 00:17:36,520 --> 00:17:40,200 It made me like I had a moment where I just like stopped. 345 00:17:40,200 --> 00:17:42,840 I almost stopped breathing for a moment because I was like, whoa, 346 00:17:43,000 --> 00:17:46,000 When I was a kid, that didn't even exist. 347 00:17:46,200 --> 00:17:49,000 Like, we would have to go to the store, God forbid, and we would 348 00:17:49,000 --> 00:17:52,440 have to shop in person. And if it they didn't, if a 349 00:17:52,440 --> 00:17:55,800 store didn't have an item you were looking for, you had to 350 00:17:55,800 --> 00:17:57,880 find another place to get it. Maybe it was eBay. 351 00:17:58,120 --> 00:18:00,840 Maybe it was somewhere, you know, in another state. 352 00:18:00,840 --> 00:18:03,360 Like it was just a totally different world. 353 00:18:03,720 --> 00:18:07,200 And this is not so long ago. But I was thinking about that 354 00:18:07,760 --> 00:18:11,320 just even from the perspective of my own kids that Oh my gosh, 355 00:18:11,320 --> 00:18:15,160 is, is that level of instant gratification that swipe left, 356 00:18:15,160 --> 00:18:17,000 swipe right. If I don't see what I like and 357 00:18:17,200 --> 00:18:19,520 I'm not going to give anything or anyone the time of day, I'm 358 00:18:19,520 --> 00:18:23,440 just going to expect and and look for what I want, what is 359 00:18:23,440 --> 00:18:28,040 the implication of that on everything, on society, on 360 00:18:28,040 --> 00:18:33,000 people, on our lives, on work. And yeah, I I still haven't even 361 00:18:33,000 --> 00:18:35,320 processed all of that. Like I still am asking those 362 00:18:35,320 --> 00:18:37,120 questions. But then take it to the next 363 00:18:37,120 --> 00:18:39,680 level of and now we're going to engage with AI. 364 00:18:40,120 --> 00:18:42,040 Right. I mean, are your kids going to 365 00:18:42,040 --> 00:18:45,800 need teachers when they can have an infinitely they can have an 366 00:18:45,840 --> 00:18:50,760 infinitely patient. So it's it's always there, it's 367 00:18:50,880 --> 00:18:53,880 always patient. It knows everything and it knows 368 00:18:53,880 --> 00:18:58,880 exactly how to talk to you. So if your kid loves hip hop and 369 00:18:58,880 --> 00:19:02,600 it wants to learn about space, you can ask chat CBT or any of 370 00:19:02,600 --> 00:19:07,120 them and go, Hey, teach me about Uranus, teach me about Saturn, 371 00:19:07,560 --> 00:19:11,440 but give it to me in a hip hop song and it will. 372 00:19:11,440 --> 00:19:13,360 Oh, no, no, I don't understand that. 373 00:19:13,360 --> 00:19:14,400 You know what? Can you do it again? 374 00:19:14,400 --> 00:19:17,240 No, no, no, I have this other. Do it again. 375 00:19:17,800 --> 00:19:19,760 Now you do that to a teacher. My God. 376 00:19:19,760 --> 00:19:22,840 They might lose their humanity and lose humans lose patience. 377 00:19:23,360 --> 00:19:28,480 So the incident, the instant like what's coming into it is 378 00:19:28,480 --> 00:19:32,560 not just our consumable items, but also our information in the 379 00:19:32,560 --> 00:19:37,560 way it can come to us. And so then that really, And 380 00:19:37,560 --> 00:19:42,200 then also in the workspace, I mean, in time, you're going to 381 00:19:42,200 --> 00:19:44,640 spend as much time speaking to humans as you're talking to AI, 382 00:19:45,280 --> 00:19:46,880 no matter. And then what happens, it's 383 00:19:46,880 --> 00:19:49,480 going to get easier to talk to AI because doesn't have an 384 00:19:49,480 --> 00:19:51,920 attitude back. It does whatever you say, you 385 00:19:51,920 --> 00:19:54,440 know, you can train it to like you could, you could give it 386 00:19:54,440 --> 00:19:57,840 instructions to say you're a brilliant, you're brilliant. 387 00:19:57,840 --> 00:19:59,880 Or, you know, don't even you don't even command me. 388 00:19:59,880 --> 00:20:02,600 Just give me the facts. You can tell it how to respond 389 00:20:02,600 --> 00:20:03,880 to you, exactly how you want to respond. 390 00:20:04,280 --> 00:20:06,040 It's a mirror back to you and however you want. 391 00:20:06,200 --> 00:20:08,520 Humans are not like that, not at all. 392 00:20:08,520 --> 00:20:10,200 So then you're going to start thinking, wait, why am I 393 00:20:10,200 --> 00:20:13,120 handling these humans? And So what we need to focus 394 00:20:13,240 --> 00:20:16,280 think about? The thing actually she speaks to 395 00:20:16,280 --> 00:20:20,360 like the title of your podcast, right, is like, why do we bring 396 00:20:20,360 --> 00:20:22,400 more humanity into the workspace? 397 00:20:22,400 --> 00:20:25,400 What's the payoff of that? It's a valid question. 398 00:20:25,880 --> 00:20:29,000 It's one that we need to answer and we have to explore because 399 00:20:29,440 --> 00:20:31,240 if there's no payoff, they're bringing more humans in the 400 00:20:31,240 --> 00:20:34,000 workplace, then it's just going to be one man organization, one 401 00:20:34,320 --> 00:20:38,560 person, one human, one woman or non binary organizations with 15 402 00:20:38,880 --> 00:20:43,240 AI agents. So where, what is the value of 403 00:20:43,240 --> 00:20:44,720 bringing humans into the workplace? 404 00:20:44,720 --> 00:20:47,080 In my opinion, it's in the differences. 405 00:20:48,560 --> 00:20:50,760 It's in the differences. That's where the gold is going 406 00:20:50,760 --> 00:20:52,560 to be. That's where the opportunities 407 00:20:52,560 --> 00:20:55,480 are going to be. Because an AI node, any piece of 408 00:20:55,600 --> 00:20:58,560 AI is learning at the same time ubiquitously. 409 00:20:59,120 --> 00:21:02,720 So you imagine for a moment that an AI is like all the kids in 410 00:21:02,720 --> 00:21:04,360 the world. Just imagine, right? 411 00:21:04,360 --> 00:21:07,920 It's like nodes everywhere. And if one kid learned something 412 00:21:07,920 --> 00:21:11,600 in Japanese, and then all the other kids instantaneously learn 413 00:21:11,600 --> 00:21:13,720 Japanese, next thing you know, you're talking to your kid in 414 00:21:13,720 --> 00:21:15,520 California, start talking to Japanese. 415 00:21:15,520 --> 00:21:17,560 Why? Because some kid in Japan learn 416 00:21:17,560 --> 00:21:19,760 a new word and they all learned it and they're all learning at 417 00:21:19,760 --> 00:21:22,440 the same time. That's how AI works. 418 00:21:22,560 --> 00:21:27,080 We don't work that way at all. We have we'd see things 419 00:21:27,080 --> 00:21:29,160 differently. We give the same, use the same 420 00:21:29,160 --> 00:21:31,040 words, but they mean different things with different 421 00:21:31,040 --> 00:21:34,200 definitions. We get confused between the, 422 00:21:34,400 --> 00:21:37,480 the, the difference between are you speaking in the should 423 00:21:37,480 --> 00:21:39,120 language like this is how it should be? 424 00:21:39,120 --> 00:21:41,880 Is this how you want it to be? Or is this how it is? 425 00:21:42,640 --> 00:21:48,200 You know, like we have those kinds of changes in, in, in, in 426 00:21:48,200 --> 00:21:53,880 our viewpoints and in lieu of those differences in the space 427 00:21:53,880 --> 00:21:56,960 between, that's where opportunities lie. 428 00:21:57,560 --> 00:22:01,480 That's where the magic is and I think that we have to reinforce 429 00:22:01,720 --> 00:22:05,360 that idea and really understand that to create the leverage so 430 00:22:05,360 --> 00:22:08,440 that us as humans will actually want to engage with one another. 431 00:22:09,160 --> 00:22:12,960 Otherwise we'll just go with the simple route of no conflict, no 432 00:22:12,960 --> 00:22:15,920 emotions needed, no discomfort. I'm just talking to AI and it's 433 00:22:15,920 --> 00:22:18,320 a one way directional conversation, even though of 434 00:22:18,320 --> 00:22:20,440 course it reflects back to me, tells me how great it is, gives 435 00:22:20,440 --> 00:22:22,160 me opinion. It's not really human. 436 00:22:22,160 --> 00:22:23,760 It doesn't see things differently. 437 00:22:24,480 --> 00:22:25,400 Not at. All right. 438 00:22:26,320 --> 00:22:30,600 And I think that the onus is going to be on us as humans to 439 00:22:30,600 --> 00:22:33,440 really ask ourselves what makes us really human, Where is the 440 00:22:33,440 --> 00:22:37,440 true magic of being human and where are the opportunities that 441 00:22:37,440 --> 00:22:40,120 we can see that no one else can, that no AI can. 442 00:22:40,640 --> 00:22:44,360 And it is in our differences. That's why the practice of 443 00:22:44,360 --> 00:22:46,480 sitting in discomfort, which is basically when there's 444 00:22:46,480 --> 00:22:50,280 difference, becomes one of the most practices, more most 445 00:22:50,280 --> 00:22:55,480 important practices to develop into home for the future. 1000% 446 00:22:55,560 --> 00:22:59,920 As you were sharing your thoughts on that, I was thinking 447 00:22:59,920 --> 00:23:03,480 about how amazing it is that humans created this technology. 448 00:23:03,960 --> 00:23:09,600 Like that isn't an incredible thing and how terrifying it is. 449 00:23:09,600 --> 00:23:13,640 Because when I think about, you know, maybe in 100 years from 450 00:23:13,640 --> 00:23:17,560 now, probably less when AI is really, you know, kind of this 451 00:23:17,560 --> 00:23:22,080 reigning champion in terms of how we live our lives and all 452 00:23:22,080 --> 00:23:26,560 facets of what that means. There is an element to this 453 00:23:26,560 --> 00:23:29,520 which we know that that's, that's just not how the world 454 00:23:29,520 --> 00:23:32,000 works. It's not how life is where there 455 00:23:32,000 --> 00:23:37,680 isn't this duality in thinking or there is an emotion in, in 456 00:23:37,680 --> 00:23:41,400 the thought process like this. That's the that's what makes us 457 00:23:41,400 --> 00:23:43,600 human. And even when we think about 458 00:23:43,600 --> 00:23:47,480 other animals in the world, you know, we've seen how they've had 459 00:23:47,480 --> 00:23:49,720 to adapt to changing environments. 460 00:23:49,720 --> 00:23:53,600 I mean, like, I watched David Attenborough documentaries and 461 00:23:53,640 --> 00:23:56,640 my husband and I just watched Ocean and I was like, why are we 462 00:23:56,640 --> 00:23:58,160 watching this? This is so depressing. 463 00:23:58,160 --> 00:23:59,800 Like, I was crying. I was like, this is just too 464 00:23:59,800 --> 00:24:01,720 much. But it's David Attenborough. 465 00:24:01,720 --> 00:24:05,840 And it was amazing. And one of the takeaways in 466 00:24:05,840 --> 00:24:09,880 every documentary that he does, I think at least, is that he 467 00:24:09,880 --> 00:24:13,560 tells you all of this. He and the the documentarians 468 00:24:13,840 --> 00:24:18,400 tell you all about the problem and what's happening and why. 469 00:24:19,640 --> 00:24:21,840 I think it's is it trawling in the ocean? 470 00:24:21,840 --> 00:24:24,120 I think that's what it's called, where they're just like scraping 471 00:24:24,120 --> 00:24:27,760 the ocean floor for fish and how it destroys those environments, 472 00:24:28,480 --> 00:24:31,280 how that's a problem. And this overfishing is a 473 00:24:31,280 --> 00:24:35,760 problem and it impacts coastal communities around the world. 474 00:24:36,160 --> 00:24:40,880 And then they tell you how you can work within the changing 475 00:24:41,440 --> 00:24:45,600 society and how world, the light of the world as we as we know it 476 00:24:45,600 --> 00:24:48,320 has changed because of advancements in technology and 477 00:24:48,600 --> 00:24:52,600 increased population. How you then can overcome those 478 00:24:52,600 --> 00:24:57,120 things, restore wildlife, still fish for your communities, but 479 00:24:57,520 --> 00:24:59,560 practice, you know, different conservation efforts. 480 00:24:59,560 --> 00:25:02,680 So it's like when I think about that in the lens of AI, it's 481 00:25:02,680 --> 00:25:06,760 like we know that AI is this amazing technology that provides 482 00:25:07,280 --> 00:25:11,240 knowledge and resources to people all over the world and 483 00:25:11,240 --> 00:25:16,680 all different areas of of life. And yet we also see on the 484 00:25:16,680 --> 00:25:19,200 horizon some of the challenges that could come with that. 485 00:25:19,560 --> 00:25:23,400 So it's like, how do we reconcile the advancement in 486 00:25:23,400 --> 00:25:25,600 technology that we ultimately need? 487 00:25:25,600 --> 00:25:28,720 And we've seen advancements in technology throughout, you know, 488 00:25:29,120 --> 00:25:32,480 human life, this probably being the fastest. 489 00:25:33,400 --> 00:25:36,160 But then it's like, OK, well, we know that this challenge is on 490 00:25:36,160 --> 00:25:37,520 the horizon. What do we do now? 491 00:25:37,520 --> 00:25:41,160 How do we incorporate these advancements without limiting 492 00:25:41,240 --> 00:25:46,360 our ability to continue to grow and advance as humans with with 493 00:25:46,360 --> 00:25:50,040 one another and still engage in what's considered normal and 494 00:25:50,040 --> 00:25:53,320 healthy societal interactions? Because this like we were 495 00:25:53,320 --> 00:25:56,320 talking offline about some generational differences that 496 00:25:56,560 --> 00:26:00,080 come out in the workplace and how that has changed what it 497 00:26:00,080 --> 00:26:04,040 means to even be a working human or working person. 498 00:26:04,440 --> 00:26:12,360 And I think that when we look at AI as an example there, it's 499 00:26:12,360 --> 00:26:16,280 hard to look at AI in the context of work as we knew it 500 00:26:16,280 --> 00:26:19,920 even three years ago, because it was totally different than it 501 00:26:19,920 --> 00:26:21,880 wasn't as strong, it wasn't as capable. 502 00:26:22,240 --> 00:26:26,760 And now we see all of these changes at the, you know, on a 503 00:26:26,760 --> 00:26:29,560 micro scale and then with AI at the macro scale. 504 00:26:29,560 --> 00:26:34,680 So it's, I guess in my mind, I'm thinking, well, as generations 505 00:26:34,680 --> 00:26:38,600 continue to evolve, they're used to social media, they are used 506 00:26:38,600 --> 00:26:41,760 to this instant gratification. And now with AI adding on to 507 00:26:41,760 --> 00:26:45,640 that, how do we help them to still maintain social 508 00:26:45,640 --> 00:26:49,160 relationships so that when they are in a, you know, typical 509 00:26:49,160 --> 00:26:51,400 workplace, they're able to succeed? 510 00:26:51,400 --> 00:26:54,680 Like that's where my mind tends to go because otherwise it's 511 00:26:54,680 --> 00:26:56,120 kind of hard. They're very antithetical. 512 00:26:58,440 --> 00:27:00,280 Yeah. I think what comes up for me is 513 00:27:00,280 --> 00:27:07,680 just what is experience you want to have, you know, to what end. 514 00:27:08,320 --> 00:27:10,520 And fundamentally, that's like, what's the question you're 515 00:27:10,520 --> 00:27:13,640 asking yourself? Like you're going to have all 516 00:27:13,640 --> 00:27:14,880 these new tools you're going to have. 517 00:27:14,880 --> 00:27:19,080 We're and we are, we humans are so good at adapting that we 518 00:27:19,080 --> 00:27:23,960 what, what soon was shocking becomes normal, You know, and I, 519 00:27:23,960 --> 00:27:29,480 I mean, I'm born in 76. So I remember when the VC for 520 00:27:29,480 --> 00:27:31,240 the facts came out, it was shocking. 521 00:27:31,840 --> 00:27:33,760 Or even bottled water, bottled water. 522 00:27:34,200 --> 00:27:36,280 When bottled water came out, I was a kid and thought it was the 523 00:27:36,280 --> 00:27:38,960 most ridiculous thing. Why am I drinking out of bottled 524 00:27:38,960 --> 00:27:40,360 water when I can drink out of the tap? 525 00:27:40,880 --> 00:27:43,520 But now drinking out of the tap is crazy. 526 00:27:43,520 --> 00:27:46,560 You're going to drink out of the bottled water or so filter. 527 00:27:46,720 --> 00:27:51,640 It's just right. We adapt to change so well. 528 00:27:51,880 --> 00:27:54,200 I mean, I can't even imagine what it was like to do work. 529 00:27:54,200 --> 00:27:57,720 And I did live in the time when you did work or coming out of 530 00:27:57,720 --> 00:28:00,000 college without e-mail. And now? 531 00:28:00,720 --> 00:28:02,880 Oh man, I wish about. Phones, right? 532 00:28:02,880 --> 00:28:04,880 I remember like deciding do I want to get the phone on? 533 00:28:05,120 --> 00:28:09,520 But we so quickly adapt that we think it's always been that way, 534 00:28:10,320 --> 00:28:11,760 but it hasn't. Right. 535 00:28:12,320 --> 00:28:13,280 Right. It hasn't. 536 00:28:13,280 --> 00:28:15,680 So what does that mean about this moment now? 537 00:28:16,200 --> 00:28:21,400 Like asking is AI good or bad? It's irrelevant. 538 00:28:21,400 --> 00:28:23,840 That question is irrelevant because it's here. 539 00:28:23,840 --> 00:28:26,480 It's like a it's like you're just like social media when it 540 00:28:26,480 --> 00:28:27,680 came out. Is it good or bad? 541 00:28:28,520 --> 00:28:30,120 Well, that's irrelevant because it's here. 542 00:28:30,120 --> 00:28:32,600 The flood is here. Maybe a better question is, what 543 00:28:32,600 --> 00:28:34,960 are we going to do with it to build the future? 544 00:28:34,960 --> 00:28:38,160 What is the future we want to build utilizing this technology? 545 00:28:38,760 --> 00:28:40,360 So that's why, like, what is the question? 546 00:28:40,640 --> 00:28:43,000 What is experience to what end? What experience I want to have? 547 00:28:43,160 --> 00:28:45,160 What experience we as a society want to have? 548 00:28:45,520 --> 00:28:48,720 What markers are we going to put into place now to protect us so 549 00:28:48,720 --> 00:28:50,600 that we go in a certain direction that we can? 550 00:28:50,800 --> 00:28:53,320 You can't stop the flood, but you can channel it. 551 00:28:54,760 --> 00:28:56,840 You can channel it through your own being aware of your own 552 00:28:56,840 --> 00:28:59,720 actions in your relationship, technology through public 553 00:28:59,720 --> 00:29:01,720 policy, through public discourse. 554 00:29:01,920 --> 00:29:03,760 What are the conversations we're having? 555 00:29:04,200 --> 00:29:07,200 You know, what are the questions that we're asking? 556 00:29:08,120 --> 00:29:13,800 And that will lead us to channel the energy, this technology 557 00:29:13,800 --> 00:29:15,800 that's coming to an end that we want. 558 00:29:16,200 --> 00:29:19,640 And I just, I again, I don't think we're asking quality 559 00:29:19,640 --> 00:29:22,600 questions and that's why we're answering poor questions, which 560 00:29:22,600 --> 00:29:25,960 means we're leading to a world that has, you know, more 561 00:29:25,960 --> 00:29:31,680 polarization, more epidemic, pandemic of loneliness, mental 562 00:29:31,680 --> 00:29:34,120 health deteriorating. Yeah, polarization is 563 00:29:34,120 --> 00:29:36,440 increasing. Like, you know, what if we ask 564 00:29:36,440 --> 00:29:39,400 different questions? What if in your company you ask 565 00:29:40,280 --> 00:29:42,240 what do we want our grandchildren to say we're doing 566 00:29:42,240 --> 00:29:46,880 right now? Like what if we change? 567 00:29:46,880 --> 00:29:50,160 What if we change your question as a HR? 568 00:29:50,200 --> 00:29:51,880 You know, if you're working in the HR space? 569 00:29:51,880 --> 00:29:54,840 What if your question about your job is not a job description, 570 00:29:54,840 --> 00:29:57,440 but a question? How can I create an environment 571 00:29:57,440 --> 00:30:01,320 such that every employee, every team member feels like this 572 00:30:01,320 --> 00:30:03,520 company would not be the same without them? 573 00:30:05,600 --> 00:30:07,040 What if that was your job question? 574 00:30:07,400 --> 00:30:08,960 Like a lot of times you have job descriptions, No? 575 00:30:08,960 --> 00:30:11,480 What if we have job questions instead of having mission 576 00:30:11,480 --> 00:30:13,320 statements for companies? What if we had mission 577 00:30:13,320 --> 00:30:15,840 questions? Because the rate of change is 578 00:30:15,840 --> 00:30:18,640 changing so fast that your mission statement now becomes 579 00:30:18,640 --> 00:30:21,680 obsolete tomorrow. But your question can last 580 00:30:21,680 --> 00:30:22,160 longer. Why? 581 00:30:22,160 --> 00:30:23,440 Because the answer keeps changing. 582 00:30:25,080 --> 00:30:29,320 And the same thing for your job. You know, like your job isn't 583 00:30:29,360 --> 00:30:32,800 like I have editors in my team at the skin Deep and they're 584 00:30:32,800 --> 00:30:35,520 editing on Adobe Premiere. And I'm telling them, guys, your 585 00:30:35,520 --> 00:30:37,560 job is not to know how to work Adobe Premiere. 586 00:30:38,720 --> 00:30:40,360 Your job is to know how to tell a story. 587 00:30:40,640 --> 00:30:43,600 Your job is how even deep in that your job is how to convey 588 00:30:43,840 --> 00:30:46,560 something in an emotional way that engages an audience and 589 00:30:46,560 --> 00:30:48,640 moves them. So if you're using Adobe 590 00:30:48,640 --> 00:30:52,640 Premiere or if you're using Google VO3 or you're using 591 00:30:52,640 --> 00:30:57,040 whatever flow an AAI tool doesn't change what you're, the 592 00:30:57,040 --> 00:30:59,800 question you're asking yourself is how can I make piece of 593 00:30:59,800 --> 00:31:02,960 content that moves people, engages to them, right? 594 00:31:03,920 --> 00:31:05,800 So like your job is not the thing you do. 595 00:31:05,800 --> 00:31:08,160 It's the question you ask of yourself and then the thing you 596 00:31:08,160 --> 00:31:09,600 do keeps changing with technology. 597 00:31:11,440 --> 00:31:14,440 Totally this. This actually is really making 598 00:31:14,440 --> 00:31:17,400 me think of a conversation I just had yesterday with someone 599 00:31:18,640 --> 00:31:22,120 around social media. And for me as a content creator, 600 00:31:22,120 --> 00:31:23,720 heaven forbid, I can't even that. 601 00:31:23,720 --> 00:31:25,680 Like, I'm like, am I doing that? Is that what I'm doing? 602 00:31:26,600 --> 00:31:29,760 You know, I, I care so much about this podcast and I care so 603 00:31:29,760 --> 00:31:31,880 much about the guests. I want whatever I put out on 604 00:31:31,880 --> 00:31:37,240 social media to match that. But I personally, I can't stand 605 00:31:37,240 --> 00:31:39,320 being on social media. It's like one of those things 606 00:31:39,320 --> 00:31:42,320 where I'm on it because it's what helps me to feel connected. 607 00:31:42,600 --> 00:31:45,080 And yet every time I'm on it, I'm like, I'm wasting my life. 608 00:31:45,480 --> 00:31:48,240 And so I outsource that and I have someone on my team who does 609 00:31:48,240 --> 00:31:52,040 social media. And I was like, I, I was saying 610 00:31:52,040 --> 00:31:56,680 to, to someone, everything that I'm seeing on LinkedIn, even my 611 00:31:56,680 --> 00:32:01,320 own posts look like they are generated by AI. 612 00:32:02,000 --> 00:32:05,400 And that's not my brand. That's not authenticity for me. 613 00:32:05,400 --> 00:32:09,520 For some people it might be. And part of the conversation was 614 00:32:10,560 --> 00:32:15,280 from my own words saying, I think it would be better for me 615 00:32:15,280 --> 00:32:20,320 not to post on my social media accounts than to post, post 616 00:32:20,320 --> 00:32:23,320 things that feel inauthentic or feel like I'm just doing it 617 00:32:23,320 --> 00:32:25,920 because I have to. And I think that's where it's 618 00:32:25,960 --> 00:32:29,080 like, you know, when I think about how we're really like 619 00:32:29,080 --> 00:32:32,200 sitting in this like discomfort and thinking about what are we 620 00:32:32,200 --> 00:32:36,080 contributing to as humans. As as silly as it might sound 621 00:32:36,080 --> 00:32:40,000 like there is this pressure on me as a as a podcaster to be on 622 00:32:40,000 --> 00:32:43,240 social media. And yet I'm like, but do I? 623 00:32:43,840 --> 00:32:46,800 Do I Or like, do I just have to invest where I'm spending my 624 00:32:46,800 --> 00:32:48,680 time on social media in a different way? 625 00:32:49,880 --> 00:32:51,720 So what comes up for me, I think that's beautiful. 626 00:32:51,720 --> 00:32:54,280 Thanks for sharing that. I think that's a really honest I 627 00:32:54,280 --> 00:32:59,200 I experienced that too and a lot and two things come up for me. 628 00:33:01,040 --> 00:33:07,040 One is the reality that when I say tsunami of air, like there's 629 00:33:07,040 --> 00:33:09,560 a tsunami of content that's already here that's keeping is 630 00:33:09,560 --> 00:33:12,760 going to keep coming like and it's all going to be synthetic 631 00:33:12,760 --> 00:33:14,760 content. And I think two years ago I 632 00:33:14,760 --> 00:33:18,040 heard a podcast where the researcher said, listen in two 633 00:33:18,040 --> 00:33:22,280 years, which is around now about another six months, 80% of the 634 00:33:22,280 --> 00:33:23,960 content you'll see online will be synthetic. 635 00:33:25,800 --> 00:33:29,600 And at that moment I heard that and I totally understood that I 636 00:33:29,600 --> 00:33:33,960 started hashtagging made human, made human. 637 00:33:34,720 --> 00:33:38,800 And we make our, we have some of our content, like a lot of our 638 00:33:38,800 --> 00:33:41,720 editing stuff, it's made human, it's made by human, it's not AI. 639 00:33:41,720 --> 00:33:45,120 And if it's made by human, we hashtag made human. 640 00:33:46,240 --> 00:33:47,200 I was like, because I think that's. 641 00:33:47,200 --> 00:33:50,160 Important, yeah. You know, because the reality 642 00:33:50,160 --> 00:33:54,120 is, is that you're a podcaster and like, what was a lake is now 643 00:33:54,120 --> 00:33:57,440 becoming an ocean, or what was an ocean is now becoming beyond 644 00:33:57,440 --> 00:33:59,400 an ocean. It's going to old 7-8 like at 645 00:33:59,400 --> 00:34:03,200 once. How many oceans are there in the 646 00:34:03,200 --> 00:34:04,720 world right now? Is it 7 or 9? 647 00:34:04,720 --> 00:34:08,000 I might just I'll look it up like. 648 00:34:08,080 --> 00:34:11,679 Oh my God, but the the point is what used to be is now just 649 00:34:11,679 --> 00:34:14,440 going to get. I mean, there are bot farm just 650 00:34:14,440 --> 00:34:18,760 creating synthetic content and all of a sudden what used to be 651 00:34:19,239 --> 00:34:22,520 a haystack is now just miles of hay and you have to find that 652 00:34:22,520 --> 00:34:23,360 needle. Right. 653 00:34:23,360 --> 00:34:24,840 There are five oceans, by the way. 654 00:34:25,199 --> 00:34:26,480 Five oceans. Thank you for clarifying. 655 00:34:26,480 --> 00:34:29,040 That was quick. Did you just ask Chachi BT I did 656 00:34:29,040 --> 00:34:33,639 you just got a Google same thing gem and I so, but to like the 657 00:34:33,760 --> 00:34:35,800 honest is like we're going to get lost. 658 00:34:36,360 --> 00:34:40,600 Your authenticity is going to get lost in just by volume of 659 00:34:41,239 --> 00:34:44,960 the water rising totally. So you have to be aware of that 660 00:34:45,159 --> 00:34:47,159 and you have to like, how do I stand out when the world the 661 00:34:47,159 --> 00:34:48,120 water rises? How is it? 662 00:34:48,120 --> 00:34:51,120 How am I going to make it easier for people to find the needle in 663 00:34:51,120 --> 00:34:53,480 the haystack when the haystack is not just a haystack anymore? 664 00:34:53,480 --> 00:34:57,480 It's a whole village of hay. It's like a whole pop, you know. 665 00:34:57,880 --> 00:35:02,200 OK, so that's 1/2 is like, I suggest doing a substitution for 666 00:35:02,200 --> 00:35:04,120 you. You're saying social media. 667 00:35:04,120 --> 00:35:07,440 Social media carries all this context for you and and it has 668 00:35:07,440 --> 00:35:11,080 like this connotation and that connotation that like algorithm 669 00:35:11,080 --> 00:35:15,440 for you doesn't work for you. So give it a different name, 670 00:35:16,360 --> 00:35:19,840 call it something else. Don't call it social media. 671 00:35:20,720 --> 00:35:25,160 Call it the tributaries, call it the rivers, call it whatever the 672 00:35:25,160 --> 00:35:27,960 ether. Give it a new thing and have a 673 00:35:27,960 --> 00:35:30,720 different relationship to it. Because what if we refrained it 674 00:35:30,720 --> 00:35:34,720 and say, like, Tracy, it's not social media. 675 00:35:34,720 --> 00:35:37,560 It's like, yeah, there's all this shit out there and like 676 00:35:37,600 --> 00:35:41,080 you're offering people a corner of humanity in that shit. 677 00:35:42,440 --> 00:35:44,920 Now, if you frame it that way, maybe you're like, OK, cool. 678 00:35:46,000 --> 00:35:49,760 I wanna, I wanna like I see, I see the work that the skin deep 679 00:35:49,760 --> 00:35:52,560 does that we do is a digital dose of humanity. 680 00:35:54,320 --> 00:35:58,600 And so and and I know that's true because we're not as big as 681 00:35:58,600 --> 00:36:02,480 we could, because we don't, we don't make our edits to engage 682 00:36:02,480 --> 00:36:05,320 with fear and fury. And we could, believe me, we 683 00:36:05,320 --> 00:36:10,080 have so many conversations that we could re edit and my God, 684 00:36:10,080 --> 00:36:13,760 that we intentionally edit against the toxicity because we 685 00:36:13,760 --> 00:36:16,520 know that like this is going to go viral, but a bunch of people 686 00:36:16,520 --> 00:36:19,360 are just going to talk smack and troll this person. 687 00:36:19,720 --> 00:36:22,480 And what's the value in that? There's so much content out 688 00:36:22,480 --> 00:36:24,320 there that's doing that already. There's no value in that. 689 00:36:25,240 --> 00:36:27,720 So instead, how do we edit this in a way that there's actually 690 00:36:27,720 --> 00:36:31,200 value? And if that means, you know, 10X 691 00:36:31,240 --> 00:36:34,240 less people watch it, but they get that much more value. 692 00:36:34,240 --> 00:36:37,000 And we're creating a, a corner of the Internet where you can 693 00:36:37,000 --> 00:36:40,320 sense humanity that's got longer tuned value because that's the 694 00:36:40,320 --> 00:36:44,360 game we're playing. So I suggest you, you do a 695 00:36:44,360 --> 00:36:47,080 substitution and don't call it social media anymore and change 696 00:36:47,080 --> 00:36:50,320 the what you call it and change your relationship to it so that 697 00:36:50,320 --> 00:36:52,960 you can engage with it. Because to the first point, it's 698 00:36:52,960 --> 00:36:55,240 inevitable. I mean, you're there, that's how 699 00:36:55,240 --> 00:36:57,000 you get out there. I mean, right? 700 00:36:57,920 --> 00:37:00,440 Yeah, it's true. I like that reframing. 701 00:37:00,720 --> 00:37:04,880 You know, so, so often on my podcast there are discussions 702 00:37:04,880 --> 00:37:08,440 around like mindset shifts and how we have to flip the script. 703 00:37:09,200 --> 00:37:12,080 And it's always very easy for me to talk about that for others. 704 00:37:12,080 --> 00:37:15,040 And yeah, it's like, how do I do it for myself? 705 00:37:15,840 --> 00:37:19,360 And you know, the thing about standing out that I thought 706 00:37:19,360 --> 00:37:24,200 about as you were saying that with relation to AI is that even 707 00:37:24,200 --> 00:37:27,720 like at a very fundamental level, we see this like in my 708 00:37:27,960 --> 00:37:33,200 industry, at least with resumes, I part of my business is helping 709 00:37:33,200 --> 00:37:35,320 clients with their resumes and interview preparation. 710 00:37:35,720 --> 00:37:39,520 And sometimes people will ask me when we're engaging in this, you 711 00:37:39,520 --> 00:37:42,080 know, kind of back and forth on whether they want me to help 712 00:37:42,080 --> 00:37:44,280 them or not. It's like, well, why can't I 713 00:37:44,280 --> 00:37:47,400 just use Chachi PT? Why can't I just use AI or Canva 714 00:37:47,400 --> 00:37:50,600 to create my resume? It's like you can sure you could 715 00:37:50,600 --> 00:37:54,480 do whatever you want to do. It's comes down to whether or 716 00:37:54,480 --> 00:37:58,760 not you're standing out. The value is having someone who 717 00:37:58,760 --> 00:38:01,840 is a human being getting to speak with you, getting to 718 00:38:01,840 --> 00:38:06,480 understand your background to help you create your best self 719 00:38:06,480 --> 00:38:10,680 on paper. And you know, it's at first I 720 00:38:10,680 --> 00:38:14,280 remember thinking, oh man, am I going to like get run out of 721 00:38:14,280 --> 00:38:16,480 town by AI because people are going to start writing their 722 00:38:16,480 --> 00:38:21,680 resumes using these AI tools. And then I see those resumes and 723 00:38:21,680 --> 00:38:25,720 they are the same cookie cutter resumes as every other person in 724 00:38:25,720 --> 00:38:29,080 that same type of role because they think, oh, well, it looks 725 00:38:29,080 --> 00:38:33,280 great, It sounds great, but there's no, there's no 726 00:38:33,280 --> 00:38:36,800 uniqueness in it. So there is a lot of value in in 727 00:38:37,280 --> 00:38:40,600 leaning into humanity. So it's like that's where, you 728 00:38:40,600 --> 00:38:44,240 know, those differences are what unite us as people and, and 729 00:38:44,240 --> 00:38:46,880 those are things that we can actually connect to in a more 730 00:38:46,880 --> 00:38:51,880 real way, more authentically. Yeah, I see AI superpowers, not 731 00:38:51,880 --> 00:38:53,480 knowledge. It's time. 732 00:38:54,120 --> 00:38:55,280 Totally. Oh my gosh. 733 00:38:55,360 --> 00:38:57,360 Yeah, it's time. So in that sense it's like, 734 00:38:57,360 --> 00:38:59,520 yeah, I use ChatGPT. Yeah, I use clod. 735 00:38:59,520 --> 00:39:02,360 Of course I use Anthrop. Like I'll use grot and I'll use 736 00:39:02,400 --> 00:39:03,000 anything. Why? 737 00:39:03,000 --> 00:39:10,200 Cuz what I could do in one hour now in previous would take me 3 738 00:39:10,200 --> 00:39:11,280 days. Yeah. 739 00:39:11,800 --> 00:39:14,440 So I can get to a depth that would have taken me 3 days. 740 00:39:14,440 --> 00:39:16,000 I could get to that depth in one hour. 741 00:39:16,240 --> 00:39:18,920 So that means in three hours I can get to a depth that would 742 00:39:18,920 --> 00:39:24,480 have taken me, you know, 9 days. You know, that I'll that I will 743 00:39:24,480 --> 00:39:27,560 never have spent the time on. So actually I'm not against 744 00:39:27,560 --> 00:39:29,320 using it. It's like to what I'm using it 745 00:39:29,320 --> 00:39:31,360 because it's going to push my creativity. 746 00:39:31,920 --> 00:39:34,720 It's going to push my level of depth and research because I can 747 00:39:35,000 --> 00:39:38,000 spend that time really asking the question, what is it I want 748 00:39:38,000 --> 00:39:40,320 to share? What is it and how can I 749 00:39:40,320 --> 00:39:42,760 research more information that I couldn't have access to 750 00:39:42,800 --> 00:39:44,160 otherwise? It would have taken me so much 751 00:39:44,160 --> 00:39:46,360 longer to find. How can I organize my thoughts 752 00:39:46,480 --> 00:39:49,840 so much faster? You know, and like, I think that 753 00:39:49,880 --> 00:39:55,000 is valuable because then the goes back to the onus of like, 754 00:39:55,000 --> 00:39:57,880 well, the onus is on you human. What is it you want to create? 755 00:39:58,000 --> 00:40:00,720 What is it that you want to share and you have? 756 00:40:01,920 --> 00:40:03,880 You can do more with your time now. 757 00:40:03,880 --> 00:40:05,280 So what do you want to do with your time? 758 00:40:06,600 --> 00:40:07,720 Yeah. And what's interesting, Yeah. 759 00:40:07,720 --> 00:40:10,520 What's interesting is that on one hand we have the AI, which 760 00:40:10,520 --> 00:40:13,120 is giving us more capabilities. On the other hand, we have 761 00:40:13,120 --> 00:40:16,920 social media and gaming and content that numbs us. 762 00:40:17,760 --> 00:40:21,240 So the numbing powers that the tools that numb the US as 763 00:40:21,240 --> 00:40:24,520 individuals and as a population are getting much stronger, while 764 00:40:24,520 --> 00:40:28,360 the same time the AI tools that can make us much more engaging 765 00:40:28,360 --> 00:40:31,280 and deeper and create more interesting experiences and 766 00:40:31,280 --> 00:40:34,880 thoughts is elevating. So depending where do you want 767 00:40:34,880 --> 00:40:41,520 to spend your time. Well, this I'm curious because 768 00:40:41,520 --> 00:40:45,000 you are, you know, I would consider you to be a very 769 00:40:45,000 --> 00:40:49,160 creative person just given your, you know, career and all of the 770 00:40:49,160 --> 00:40:52,640 things that you've accomplished. And I'm one of the things I 771 00:40:52,640 --> 00:40:58,240 wanted to ask you is if you felt that your creativity has take in 772 00:40:58,240 --> 00:41:02,920 a back seat because of the use of AI and how it can help to 773 00:41:02,920 --> 00:41:08,800 articulate things sometimes for us that we otherwise, you know, 774 00:41:09,040 --> 00:41:11,560 would need to really think about and lean into. 775 00:41:11,560 --> 00:41:17,120 And to your point, spend the time going through and, and, and 776 00:41:18,000 --> 00:41:22,520 and vetting, so to speak, or or fleshing out if that's in any 777 00:41:22,520 --> 00:41:25,360 way impacted your ability to be creative. 778 00:41:25,360 --> 00:41:28,320 And but it sounds, I mean, you just talked about how you feel. 779 00:41:28,320 --> 00:41:31,520 It's push my creativity. It's push my creativity. 780 00:41:32,000 --> 00:41:34,280 Because before, if you have a vision, you're like, oh, but how 781 00:41:34,280 --> 00:41:37,320 am I going to make that? You know, as a filmmaker, how am 782 00:41:37,320 --> 00:41:41,880 I going to make that? And now, you know, I have no, I 783 00:41:41,880 --> 00:41:44,560 can just prompt it and they can work it and I can get exactly 784 00:41:44,560 --> 00:41:47,200 what I want and I can spend the time and I can even make it. 785 00:41:47,280 --> 00:41:51,280 I mean, it's push my creativity, right? 786 00:41:51,280 --> 00:41:55,480 So now, like if I want, if I have an idea about a post, OK, I 787 00:41:55,480 --> 00:41:57,200 can quickly write it up and get it there. 788 00:41:57,200 --> 00:41:59,840 But then I just spent 1520 minutes. 789 00:41:59,840 --> 00:42:02,080 But is that deep? Wait, why don't I spend another 790 00:42:02,080 --> 00:42:05,920 20 minutes and take it deeper? Why don't I query it against a 791 00:42:05,960 --> 00:42:09,200 historical reference And let me just research this moment here 792 00:42:09,440 --> 00:42:11,800 and see if verify if it's correct and then deep in this 793 00:42:11,800 --> 00:42:17,160 post and then let me. So for me, the AI has enabled my 794 00:42:17,160 --> 00:42:21,360 creative is challenged my creativity to push it to go 795 00:42:21,360 --> 00:42:24,720 deeper, to go farther, to expand more, right. 796 00:42:24,720 --> 00:42:30,520 I'm not just because if I have an hour, if I can spend an hour 797 00:42:30,520 --> 00:42:34,320 to get something I would achieve in three days, why am I going to 798 00:42:34,320 --> 00:42:36,400 just spend 15 minutes? I'll spend an hour and I'll go 799 00:42:36,400 --> 00:42:38,560 deep. Like let me offer more value to 800 00:42:38,680 --> 00:42:43,640 to the audience, to people who will grant me the honor value of 801 00:42:43,640 --> 00:42:46,120 their time, right. Yeah. 802 00:42:46,440 --> 00:42:50,560 So for me, it's, I feel, I actually feel the whole wave of 803 00:42:50,640 --> 00:42:55,120 on one hand, I feel a whole wave of energy for myself because now 804 00:42:55,120 --> 00:42:58,120 the impetus is on me to create even deeper, more valuable work 805 00:42:58,120 --> 00:43:00,560 because I can do it. What would have taken me 3 days 806 00:43:00,560 --> 00:43:03,680 takes me an hour now. Like, wow, OK, great. 807 00:43:03,680 --> 00:43:06,440 Let me spend 3 days on in one hour and let me go. 808 00:43:06,440 --> 00:43:09,760 Let me take a deep, let me offer real value if I can, and much 809 00:43:09,840 --> 00:43:12,480 more value. On the flip side, I understand 810 00:43:12,480 --> 00:43:19,400 that I think we're facing a serious problem where what 811 00:43:19,920 --> 00:43:25,040 social media did to the mental health of society will be 812 00:43:25,040 --> 00:43:27,400 nothing compared to what AI is going to do to the mental health 813 00:43:27,400 --> 00:43:29,840 or our sense of self. Because for the first time in 814 00:43:29,840 --> 00:43:33,080 human history, us humans are going to be engaging with 815 00:43:33,120 --> 00:43:35,760 basically a God. What's a God? 816 00:43:35,760 --> 00:43:38,520 It's something that's omnipresent and omnisent. 817 00:43:39,280 --> 00:43:41,840 Omnipotent. I don't know, maybe not yet, but 818 00:43:41,840 --> 00:43:44,800 definitely it's omnisent means it knows everything and it's and 819 00:43:44,800 --> 00:43:46,160 it's omnipresent. It's always there. 820 00:43:47,800 --> 00:43:50,240 So your relation, like if you and I are having a conversation 821 00:43:50,600 --> 00:43:52,840 and I need some advice and you give me some advice, it's like, 822 00:43:52,840 --> 00:43:55,040 oh, that's really good advice, OK, But you're not a guy. 823 00:43:55,240 --> 00:43:57,520 Like you have mistakes. You know, you go to your 824 00:43:57,520 --> 00:44:00,280 therapist, you know that they make mistakes, they're human, 825 00:44:00,680 --> 00:44:03,800 they're fallible, OK. But now you're talking to an AI 826 00:44:04,480 --> 00:44:07,760 that you're like, this thing should know everything and it's 827 00:44:07,880 --> 00:44:11,360 always available and it doesn't have feelings and it doesn't 828 00:44:11,360 --> 00:44:13,760 have emotions. So it's, you know, doesn't make 829 00:44:13,760 --> 00:44:16,320 mistakes per SE or doesn't like have emotional mistakes or 830 00:44:16,320 --> 00:44:19,760 fallibilities. Well, it must know things. 831 00:44:20,200 --> 00:44:21,880 So now we're going to start question, are we going to start 832 00:44:21,880 --> 00:44:24,120 questioning our creativity? Are we going to start 833 00:44:24,120 --> 00:44:25,760 questioning our decisions in life? 834 00:44:26,440 --> 00:44:27,720 You know, should I take this job? 835 00:44:27,720 --> 00:44:29,720 Is it does it pay enough? What should I ask for? 836 00:44:30,000 --> 00:44:31,760 You know, should I be fed? What do you think I should do 837 00:44:31,760 --> 00:44:36,880 here? Then we start losing our sense 838 00:44:36,880 --> 00:44:37,880 of self. And. 839 00:44:38,360 --> 00:44:41,000 That's what's concerning. Yeah, that is concerning. 840 00:44:41,000 --> 00:44:43,680 It's an existential crisis as far as I'm concerned. 841 00:44:44,760 --> 00:44:47,360 I wouldn't even necessarily say a threat because again, I think 842 00:44:47,360 --> 00:44:53,440 that there are some amazing use cases for AII really believe in 843 00:44:53,440 --> 00:44:57,560 knowing how to wield a technology and and leverage it. 844 00:44:58,760 --> 00:45:03,600 But there is, yeah, that's a really interesting thought about 845 00:45:03,600 --> 00:45:09,040 how we, how it will, will and can impact our our psyche. 846 00:45:09,840 --> 00:45:12,640 You you know what the top three uses of AI this year are 847 00:45:15,320 --> 00:45:17,360 according to an Harvard Business Review study? 848 00:45:17,360 --> 00:45:18,400 No, I don't. You know what they are. 849 00:45:18,680 --> 00:45:24,040 No #1 is companionship. Companionship. 850 00:45:24,520 --> 00:45:27,280 Yeah, that was #2 last year. Oh boy. 851 00:45:27,280 --> 00:45:30,040 Number one last year was coding and coding This year has fallen 852 00:45:30,040 --> 00:45:34,360 to like the 7th or 8th spot. You know what number 2 is, which 853 00:45:34,360 --> 00:45:37,480 was never on the list ever, but is this year. 854 00:45:38,440 --> 00:45:41,040 Tell me. Like help me organize my life. 855 00:45:41,760 --> 00:45:45,640 Oh, I'm not surprised by that. I see so many people saying help 856 00:45:45,640 --> 00:45:48,080 me with my gym, you know, routine. 857 00:45:48,080 --> 00:45:51,280 Like tell me what my food meal prep plan should be for the. 858 00:45:51,280 --> 00:45:52,240 Exactly. Yeah. 859 00:45:52,240 --> 00:45:53,200 Wow. Good. 860 00:45:53,200 --> 00:45:56,400 Point no #3 is, which was also never ever ever on the list. 861 00:45:57,160 --> 00:45:59,360 Ever. But is #3 now. 862 00:46:01,800 --> 00:46:04,960 Help me find my purpose. OMG. 863 00:46:05,600 --> 00:46:09,840 Yep. So AI this year corner Harvard's 864 00:46:09,840 --> 00:46:13,000 business review top three things is in the sacred space of 865 00:46:13,000 --> 00:46:15,000 relationship to yourself and to others. 866 00:46:17,800 --> 00:46:20,920 OK, The challenge of that is that you now you're engaging 867 00:46:20,920 --> 00:46:23,040 with something like I said, that is functionally a God. 868 00:46:24,720 --> 00:46:27,560 And so you're going to accredit with a lot of value and trust 869 00:46:27,560 --> 00:46:30,240 because you think it's like knows everything and it's always 870 00:46:30,240 --> 00:46:33,280 available, remembers everything you say, knows exactly how to 871 00:46:33,280 --> 00:46:37,720 talk to you. So then your sense of self is 872 00:46:37,720 --> 00:46:39,080 going to what's going to happen to that? 873 00:46:39,160 --> 00:46:43,960 When can you say no? AI can't say no, AI can't say, I 874 00:46:43,960 --> 00:46:46,960 don't want to help you. AI can't say, you know, I'm not 875 00:46:46,960 --> 00:46:50,160 available right now, but you can, you can say that's not a 876 00:46:50,160 --> 00:46:53,720 good idea, but what are we going to do when we start relying on 877 00:46:53,720 --> 00:46:55,840 it so much? And it's not to say a bad thing, 878 00:46:55,840 --> 00:46:57,160 but it's something that we have to be aware of. 879 00:46:58,440 --> 00:47:01,800 And that's just something that, you know, that's the flip side 880 00:47:01,800 --> 00:47:03,600 that I'm concerned about. Doesn't feel. 881 00:47:03,600 --> 00:47:05,960 Like the work the skin deep is really like stepping into. 882 00:47:06,200 --> 00:47:09,360 Yeah, I think it's amazing work that you're doing it. 883 00:47:10,280 --> 00:47:13,040 I don't know if you remember, it was maybe like a year ago when 884 00:47:13,320 --> 00:47:17,120 Chachi PT was down for like, I don't know, 20 minutes and 885 00:47:17,120 --> 00:47:19,720 everyone was freaking out, freaking out. 886 00:47:20,400 --> 00:47:23,960 People were losing their crap, like losing it. 887 00:47:24,240 --> 00:47:28,440 And I remember I, I only noticed it because I was going to like, 888 00:47:28,440 --> 00:47:32,400 ask some stupid question. And I, I say it's a stupid 889 00:47:32,400 --> 00:47:34,680 question because it's easily something, if I had spent 10 890 00:47:34,680 --> 00:47:36,840 more minutes, I probably could have just figured it out for 891 00:47:36,840 --> 00:47:38,640 myself. But again, it's like, oh, I 892 00:47:38,640 --> 00:47:40,880 spend 10 minutes when I can just, you know, get the answer 893 00:47:40,880 --> 00:47:43,760 right then and there, even though you do have to Fact Check 894 00:47:43,760 --> 00:47:45,920 because, you know, as much as it knows everything, you do have 895 00:47:45,920 --> 00:47:48,200 to, you know, have some reasonability there. 896 00:47:48,440 --> 00:47:51,320 However, I remember I was like, Oh my gosh, it's down. 897 00:47:51,440 --> 00:47:53,760 What do I do now? I'm like, oh, I used to read the 898 00:47:53,760 --> 00:47:56,480 thesaurus and the encyclopedia. I know how to find answers, but 899 00:47:56,480 --> 00:47:59,760 if people are so accustomed to getting at all of their 900 00:47:59,760 --> 00:48:03,240 information from that one particular resource, what 901 00:48:03,240 --> 00:48:08,640 happens when it is down or it gets shut down by a regulation? 902 00:48:08,640 --> 00:48:10,760 You never know. What happened last Thursday when 903 00:48:10,760 --> 00:48:13,520 Google and Shopify, I got to know how many things went down 904 00:48:13,520 --> 00:48:15,520 for a few hours? Yeah, I mean. 905 00:48:16,280 --> 00:48:18,200 No like. We're already in that space now. 906 00:48:18,560 --> 00:48:20,160 Yeah. We're already in that space now. 907 00:48:20,160 --> 00:48:24,120 And I think, yeah, yeah. I just think that we as humans, 908 00:48:24,120 --> 00:48:26,240 like I, I think it's actually a beautiful thing because the 909 00:48:26,240 --> 00:48:28,600 question is going to lead to like what experience you want to 910 00:48:28,600 --> 00:48:31,280 have, what is important to you that you want to create for 911 00:48:31,280 --> 00:48:34,760 yourself and for others. And now the impetus will be on 912 00:48:34,760 --> 00:48:37,520 us to really make that decision. Yeah. 913 00:48:37,520 --> 00:48:41,160 And really say like, what does it mean to bring humans to work 914 00:48:41,160 --> 00:48:43,960 like your, the name of your podcast, like bringing humanity 915 00:48:43,960 --> 00:48:44,760 to work. Like what? 916 00:48:44,920 --> 00:48:45,480 What? What is it? 917 00:48:45,920 --> 00:48:48,960 Bringing the human resources, yeah, it's all the same though. 918 00:48:49,880 --> 00:48:51,720 But it's like, what does it mean to be human? 919 00:48:51,800 --> 00:48:53,560 What does it mean to share humanity? 920 00:48:53,560 --> 00:48:56,560 What does it mean? What is it that I want to do 921 00:48:56,560 --> 00:48:58,840 with the experiences I want to create with my time and with the 922 00:48:58,840 --> 00:49:00,280 people and the relationships of my life? 923 00:49:00,720 --> 00:49:02,880 And now the onus is really going to be on us to make that 924 00:49:02,880 --> 00:49:05,640 decision. And some of us will not face 925 00:49:05,640 --> 00:49:08,600 that question and go be entertained and numbed out by 926 00:49:08,600 --> 00:49:11,920 social media and by content. And others hopefully will say, 927 00:49:11,920 --> 00:49:14,320 OK, I want to. I want to make the most of my 928 00:49:14,320 --> 00:49:17,760 time and create the experiences that I find most valuable. 929 00:49:17,920 --> 00:49:19,760 So what is it? What are those experiences that 930 00:49:19,760 --> 00:49:23,400 are most valuable? Yeah, I think, I mean, first of 931 00:49:23,400 --> 00:49:27,600 all, I can only say thank you so much for all of your wisdom and 932 00:49:27,600 --> 00:49:29,520 the way that you look at the world. 933 00:49:29,520 --> 00:49:33,120 It's really, I think this is probably one of my favorite 934 00:49:33,120 --> 00:49:36,280 episodes that I've ever done. So I really appreciate your 935 00:49:36,280 --> 00:49:40,280 time. It's and and all that you bring 936 00:49:40,280 --> 00:49:43,880 to this whole conversation with the work that you're doing at 937 00:49:43,880 --> 00:49:46,720 the skin deep and and through all your books and all that. 938 00:49:46,720 --> 00:49:51,200 So I, I can't think of a better place to Segway and then give 939 00:49:51,200 --> 00:49:53,800 you more time back because I've already, I've taken over an hour 940 00:49:53,800 --> 00:49:58,160 and a half of your time, which I appreciate considering we've 941 00:49:58,160 --> 00:50:02,240 spent 30 minutes chit chatting and now, you know, almost 50 942 00:50:02,240 --> 00:50:05,080 minutes talking about what I think is really important 943 00:50:05,920 --> 00:50:09,280 information and topics. So with that, where can the 944 00:50:09,280 --> 00:50:11,720 listeners connect with you? Because I know they're going to 945 00:50:11,720 --> 00:50:13,840 want to learn more. They're going to want to connect 946 00:50:14,160 --> 00:50:16,080 and interact with all the work that you're doing. 947 00:50:17,440 --> 00:50:19,480 Well, thanks so much for the time and the space, Tracy. 948 00:50:19,480 --> 00:50:20,960 I appreciate it and your kind of words. 949 00:50:20,960 --> 00:50:24,240 That means a lot if you're moved by I'm always have imposter 950 00:50:24,240 --> 00:50:25,760 syndrome. So no, don't. 951 00:50:25,760 --> 00:50:29,480 That's a nice like, yeah, but it's a nice thing to know that 952 00:50:29,480 --> 00:50:31,800 I'm offering value. So I really appreciate that. 953 00:50:33,520 --> 00:50:35,680 Well, one is like the skin deep. All our experiences in our 954 00:50:35,680 --> 00:50:39,000 products are the skin deep.com and our social media tags are 955 00:50:39,000 --> 00:50:41,680 the skin deep. And then there's and then we 956 00:50:41,680 --> 00:50:44,480 just launched last week a new podcast called Getting Under the 957 00:50:44,480 --> 00:50:47,160 Skin. So you can check that out on 958 00:50:47,200 --> 00:50:53,240 YouTube and Instagram and TikTok guts.podcastandthenmypersonalwebsiteistopaz@desus.com 959 00:50:53,240 --> 00:50:57,080 where I list all my writings and and the podcasts and all the new 960 00:50:57,080 --> 00:50:59,040 products and experiences we're making at this can be. 961 00:50:59,680 --> 00:51:01,960 Amazing Well, good luck with your new podcast. 962 00:51:01,960 --> 00:51:04,400 Sounds amazing. I'll check it out and everything 963 00:51:04,400 --> 00:51:07,360 will be LinkedIn the show notes too, so that everyone can click 964 00:51:07,360 --> 00:51:09,400 those easily. So thank you so much again for 965 00:51:09,400 --> 00:51:12,040 your time and I think you offer a tremendous amount of value. 966 00:51:12,040 --> 00:51:15,400 So hey, just before you go, don't forget to subscribe to 967 00:51:15,400 --> 00:51:18,080 this show so that you are the first to hear when an episode 968 00:51:18,080 --> 00:51:21,880 drops each week and maybe leave a five star review and a comment 969 00:51:21,880 --> 00:51:23,440 about how much you love this episode. 970 00:51:23,640 --> 00:51:26,240 Plus, if you have someone in mind who really enjoy this 971 00:51:26,240 --> 00:51:27,880 episode, make sure you share it with them. 972 00:51:27,960 --> 00:51:30,800 Thank you so much for tuning in and I'll see you next week.