1 00:00:04,920 --> 00:00:09,120 I'm not in my usual place. That's because this week I'm in 2 00:00:09,120 --> 00:00:14,240 Toronto in Canada and I am at BBC that's building Business 3 00:00:14,240 --> 00:00:17,760 Capability conference, which is in Toronto for the first time 4 00:00:17,760 --> 00:00:19,720 ever. It's you know, it's been a a 5 00:00:19,720 --> 00:00:22,440 while since this conference has been around and it has never 6 00:00:22,440 --> 00:00:25,000 been in Toronto. So I am here. 7 00:00:25,000 --> 00:00:26,920 I've got lots of colleagues in the area. 8 00:00:26,920 --> 00:00:31,560 I've got lots of members, friends, community that are all 9 00:00:31,560 --> 00:00:35,360 here this week. And so we are coming to you live 10 00:00:35,800 --> 00:00:41,000 live from from Toronto. So thanks for joining us today. 11 00:00:41,600 --> 00:00:45,920 We are going to talk about the power of finding your people, 12 00:00:46,000 --> 00:00:48,560 because isn't that what conferences are all about? 13 00:00:48,960 --> 00:00:52,840 And so today's podcast is going to look a little bit different. 14 00:00:53,240 --> 00:00:56,800 So I'm going to show you some scenes from what we're doing 15 00:00:56,800 --> 00:00:59,040 here. And also you're going to get to 16 00:00:59,040 --> 00:01:01,040 meet two different people. Today. 17 00:01:01,040 --> 00:01:04,480 I've got 2 guests on who we're going to talk about what it 18 00:01:04,480 --> 00:01:08,960 means to find your people when you're at places like this, but 19 00:01:08,960 --> 00:01:11,360 bigger picture, what it means for business analysis 20 00:01:11,360 --> 00:01:14,320 professionals when you are thinking about connecting with 21 00:01:14,320 --> 00:01:18,520 others. So let's first start with what's 22 00:01:18,520 --> 00:01:23,400 happening at BBC. This year we're at the Marriott 23 00:01:23,440 --> 00:01:26,080 Eaton Center in downtown Toronto. 24 00:01:26,080 --> 00:01:29,440 We've got our booth there. Our theme this year is Enabling 25 00:01:29,440 --> 00:01:32,160 Confidence. Now on day one. 26 00:01:32,160 --> 00:01:37,240 We had tutorials in the morning and in the afternoon, and then 27 00:01:37,320 --> 00:01:40,640 we headed over to the George Brown University beautiful 28 00:01:40,640 --> 00:01:46,880 downtown waterfront venue for our member reception and we met 29 00:01:46,880 --> 00:01:51,800 lots of new and familiar faces. We had them all in one place, 30 00:01:52,160 --> 00:01:54,280 enjoying the evening. If. 31 00:01:54,400 --> 00:01:58,680 You haven't heard? We liked a Boogie and we had a 32 00:01:58,680 --> 00:02:01,400 pop up professional headshot booth. 33 00:02:02,920 --> 00:02:06,400 BBC here it. Is another year in Canada and 34 00:02:06,400 --> 00:02:11,560 I'm so proud since I'm Canadian OK I've been with BBC since the 35 00:02:11,560 --> 00:02:17,120 very beginning so every year I look forward to this and BBC is 36 00:02:17,120 --> 00:02:21,000 not just a conference it's really an opportunity to meet 37 00:02:21,000 --> 00:02:25,120 people and that's I I think the gem in there is seeing people 38 00:02:25,400 --> 00:02:29,640 the program is so rich that we have hands on stuff and we have 39 00:02:29,880 --> 00:02:33,960 you know a lot of learning opportunity in this and so the 40 00:02:33,960 --> 00:02:37,600 immersive sessions there's so many of them this year I'm just 41 00:02:37,600 --> 00:02:39,600 looking forward to just rolling up my. 42 00:02:40,960 --> 00:02:45,560 Day 2 then started with an inspiring welcome and a keynote 43 00:02:45,560 --> 00:02:49,320 speech, and then we had sessions. 44 00:02:50,600 --> 00:02:53,320 So I am on the Expo. Floor here at. 45 00:02:53,320 --> 00:02:57,520 BBC you can tell we've got lots of people we've got. 46 00:02:57,560 --> 00:03:00,680 Lots of vendors. Too, So we've got training 47 00:03:00,680 --> 00:03:04,360 providers, we've got books coming from different schools 48 00:03:04,360 --> 00:03:08,000 and technology shops. And right now, we're at a break. 49 00:03:08,360 --> 00:03:11,880 And so lots of people are connecting, and that's the 50 00:03:11,880 --> 00:03:15,600 really important part of this conference is moments like this 51 00:03:15,840 --> 00:03:19,560 when you get to talk to each other and also find out that's 52 00:03:19,560 --> 00:03:23,000 new and interesting. Happening in our community. 53 00:03:32,630 --> 00:03:35,630 I want to introduce you to somebody that has been in our 54 00:03:35,630 --> 00:03:38,750 community for quite a while and actually you've seen her here on 55 00:03:38,750 --> 00:03:42,350 Business Analysis Live. She's speaking this week. 56 00:03:42,390 --> 00:03:47,830 I want to welcome Pam Patterson. Pam, welcome to BBC, welcome to 57 00:03:47,830 --> 00:03:52,270 Business Analysis Live. You've been on the podcast 58 00:03:52,270 --> 00:03:54,030 before, but in case people have not. 59 00:03:54,030 --> 00:03:56,270 Met, you tell. Us a little bit about yourself. 60 00:03:56,800 --> 00:03:58,800 Oh, thank you, Susan. It's nice to be here. 61 00:03:59,240 --> 00:04:00,920 So I'm a business systems analyst. 62 00:04:00,920 --> 00:04:05,200 I work in IT and tech and I also am a project manager and a 63 00:04:05,200 --> 00:04:08,680 systems engineer. And I am a long time speaker and 64 00:04:08,680 --> 00:04:13,600 fan of IIBA and all of the great work that IIBA and you do. 65 00:04:14,080 --> 00:04:16,519 Yeah. We were talking about you spend 66 00:04:16,519 --> 00:04:19,959 a lot of time talking in communities all over the world 67 00:04:20,760 --> 00:04:25,800 about business analysis topics. We're talking about the power of 68 00:04:25,800 --> 00:04:29,880 finding your people today. And so you travel in the world 69 00:04:29,880 --> 00:04:33,240 and finding your people is right up our alley. 70 00:04:34,000 --> 00:04:39,200 Tell us a little bit about finding your people, why it's 71 00:04:39,200 --> 00:04:44,920 important to get out of your old behaviors and patterns and, you 72 00:04:44,920 --> 00:04:46,760 know, start connecting in with the community. 73 00:04:46,840 --> 00:04:48,960 Like what does that do for you as a business analysis 74 00:04:48,960 --> 00:04:52,000 professional? When I think about finding your 75 00:04:52,000 --> 00:04:55,040 own people, I, I really think about visibility. 76 00:04:55,400 --> 00:04:58,600 So we're not going to find our own people when we are working 77 00:04:58,600 --> 00:05:00,400 really hard in the closet somewhere. 78 00:05:00,720 --> 00:05:03,520 We, we need to get out, we need to connect, we need to network. 79 00:05:03,880 --> 00:05:08,480 And the importance of doing so was brought to me maybe a few 80 00:05:08,480 --> 00:05:11,480 years ago when I was working for an organization and very closely 81 00:05:11,480 --> 00:05:13,440 working with the CE OS and the VPS. 82 00:05:13,880 --> 00:05:17,800 And so I was physically located close to them. 83 00:05:18,600 --> 00:05:21,840 And there was another individual who was by the way, way smarter 84 00:05:21,840 --> 00:05:25,240 than I was, way more experienced than I was, spent more time in 85 00:05:25,240 --> 00:05:28,520 the organization, worked on more senior projects, just a really 86 00:05:28,520 --> 00:05:32,240 much, much better person in that respect than than I was. 87 00:05:32,760 --> 00:05:36,880 And, and his name was Clint. And, and Clint was located 88 00:05:36,920 --> 00:05:39,880 somewhere the other part of the organization where you couldn't 89 00:05:39,880 --> 00:05:42,480 see him, the CE OS couldn't see him. 90 00:05:43,120 --> 00:05:45,680 And so when I was having a conversation with the senior 91 00:05:45,680 --> 00:05:48,680 vice president one day and I said, you know, Clint is working 92 00:05:48,680 --> 00:05:51,240 on that. And I saw his face kind of 93 00:05:51,240 --> 00:05:53,960 crinkle up. And then I, I say you, you know, 94 00:05:53,960 --> 00:05:58,240 Clint, don't you? And he said, oh, I, I think so. 95 00:05:59,240 --> 00:06:02,880 And the only thing that I could think of is that I had 96 00:06:02,880 --> 00:06:05,920 visibility. I had physical proximity to him 97 00:06:06,000 --> 00:06:08,920 and I had visibility. And now we're in a remote 98 00:06:08,920 --> 00:06:12,720 environment and most of us are working online and but there's 99 00:06:12,720 --> 00:06:15,720 ways to get that visibility online as well. 100 00:06:15,720 --> 00:06:18,840 And then in that kind of remote culture, I mean, are we on the 101 00:06:18,840 --> 00:06:20,520 conference calls? Are we texting? 102 00:06:20,520 --> 00:06:21,760 Are we messaging? Are we? 103 00:06:21,880 --> 00:06:25,200 Are we showing up in our job? And the people know we are 104 00:06:25,200 --> 00:06:28,920 showing up. Yeah, yeah, we do have a camera 105 00:06:28,920 --> 00:06:35,400 on us a lot and it feels like we are probably being seen. 106 00:06:35,400 --> 00:06:39,120 But you're right, there's actually a difference in what it 107 00:06:39,120 --> 00:06:42,160 means to be seen within the community. 108 00:06:42,480 --> 00:06:45,760 So it it doesn't just mean getting your job done, but it 109 00:06:45,760 --> 00:06:47,800 actually means making yourself visible. 110 00:06:48,280 --> 00:06:51,280 So doing things like participating in events and 111 00:06:51,280 --> 00:06:55,200 going to conferences or just speaking up, that that's 112 00:06:55,200 --> 00:06:57,120 actually really important. That's an important part of 113 00:06:57,120 --> 00:06:59,640 finding your people is seeing you. 114 00:07:00,480 --> 00:07:04,040 Well, 100% I, I was actually just having lunch and I said the 115 00:07:04,040 --> 00:07:07,880 job interview question that you are never asked is how do you 116 00:07:07,880 --> 00:07:11,760 show up on Google? And you can be sure that they 117 00:07:11,760 --> 00:07:14,560 are Googling your name and how are you showing up? 118 00:07:14,760 --> 00:07:18,600 And it's never going to be an interview question, but it is. 119 00:07:18,880 --> 00:07:22,080 And so having that visibility, that presence, that online 120 00:07:22,080 --> 00:07:25,640 presence, and you get that from networking and coming 121 00:07:25,640 --> 00:07:28,600 conferences like this and volunteering for your 122 00:07:28,600 --> 00:07:31,560 organization. And you know, pretty soon people 123 00:07:31,560 --> 00:07:34,280 are going to get to know your name and in a very favorable way 124 00:07:34,280 --> 00:07:37,800 because of your volunteering and volunteering. 125 00:07:37,800 --> 00:07:41,160 It shows character and capacity to me. 126 00:07:41,360 --> 00:07:44,960 And because it shows character that you have a good heart, you 127 00:07:44,960 --> 00:07:48,120 want to help others, you want to see other people succeed and, 128 00:07:48,120 --> 00:07:51,520 and capacity, you have personal capacity to do it. 129 00:07:51,840 --> 00:07:54,560 And not everybody does at different times of their life 130 00:07:54,560 --> 00:07:58,840 have capacity, and that's OK. But volunteering and working 131 00:07:58,840 --> 00:08:01,960 with IIBA is a really great way to get visibility. 132 00:08:02,480 --> 00:08:07,560 Yeah, I, I sometimes think that that people think volunteering, 133 00:08:07,560 --> 00:08:09,200 I just, I don't have time for that. 134 00:08:09,240 --> 00:08:13,120 And I, I realized that that is a component of volunteering is 135 00:08:13,120 --> 00:08:17,200 giving up your time. But I also think that you get a 136 00:08:17,200 --> 00:08:20,080 lot back. So clearly you get a lot back 137 00:08:20,080 --> 00:08:24,120 in, in being visible, but you also get a lot back by the kinds 138 00:08:24,120 --> 00:08:27,280 of skills that you get to build and also practice. 139 00:08:27,680 --> 00:08:29,040 Maybe we don't think of it as that. 140 00:08:29,040 --> 00:08:32,480 I I know when I started volunteering a long time ago for 141 00:08:32,480 --> 00:08:37,480 my university's alumni chapter, I was just doing it because I 142 00:08:37,600 --> 00:08:40,600 wanted to make some connections. But what I realized is it was an 143 00:08:40,600 --> 00:08:43,880 opportunity for me to practice a lot of the skills I was using at 144 00:08:43,880 --> 00:08:48,240 work, and I could do it without fear of getting in trouble or 145 00:08:48,240 --> 00:08:50,360 doing it wrong or missing a deadline. 146 00:08:51,400 --> 00:08:53,760 So I think that's important. Oh, 100%. 147 00:08:53,760 --> 00:08:57,000 It's a psychologically Safeway to practice your skills. 148 00:08:57,040 --> 00:09:01,160 Yeah, I mean, there's a lot of pressure at work at a new job 149 00:09:01,440 --> 00:09:04,320 and wouldn't you like to test drive all your skills before you 150 00:09:04,320 --> 00:09:05,840 get. There, Yeah, yeah. 151 00:09:05,840 --> 00:09:08,400 Know that they're worth something in the marketplace. 152 00:09:08,560 --> 00:09:13,080 Yeah. So let me ask you because you 153 00:09:13,080 --> 00:09:18,160 brought up interviewing and I think a lot of people often 154 00:09:18,160 --> 00:09:21,360 think of networking as a way to find jobs. 155 00:09:22,320 --> 00:09:24,280 Is that true? Is there other reasons why I 156 00:09:24,280 --> 00:09:26,960 want might want to network beyond just finding a job? 157 00:09:28,280 --> 00:09:32,840 You know, networking, we, we are people, people and networking is 158 00:09:32,840 --> 00:09:34,640 definitely a great way to find a job. 159 00:09:34,720 --> 00:09:39,160 I I think it outperforms every other way, including any kind of 160 00:09:39,160 --> 00:09:41,400 expertise you could have in beating the bots. 161 00:09:41,840 --> 00:09:44,920 I think networking outperforms that as well, and especially 162 00:09:44,920 --> 00:09:49,280 with the hidden job market. But networking is also good just 163 00:09:49,280 --> 00:09:51,000 I think. We really felt it. 164 00:09:51,000 --> 00:09:54,920 And you know, the C word COVID, I think we really felt it during 165 00:09:54,920 --> 00:09:59,200 that time when we were disengaged from people and we 166 00:09:59,200 --> 00:10:02,840 were cut off from people. And I'm an introverts introvert, 167 00:10:03,280 --> 00:10:06,760 but when I came back onto the scene on the speaking scene, I 168 00:10:06,760 --> 00:10:08,840 was able to interact with people again. 169 00:10:09,160 --> 00:10:11,760 I mean, it just got my blood flowing and it, it became the 170 00:10:11,760 --> 00:10:15,240 juice of what I was, you know, my essence, my, my joie de 171 00:10:15,240 --> 00:10:19,200 vivre, you know, like it was just really, really fundamental 172 00:10:19,200 --> 00:10:21,320 to who I was to connect with people. 173 00:10:21,320 --> 00:10:24,160 And I think maybe we only realized that when it's kind of 174 00:10:24,200 --> 00:10:27,240 taken away or we don't have that opportunity to do that. 175 00:10:27,680 --> 00:10:30,600 It's funny that you say that because that is when I kind of 176 00:10:30,600 --> 00:10:34,240 found my voice in, in networking. 177 00:10:34,240 --> 00:10:38,360 I didn't do it before and then I think COVID, it felt like I had 178 00:10:38,360 --> 00:10:42,960 permission to just, you know, ring somebody up on Zoom and 179 00:10:42,960 --> 00:10:45,600 have conversations. And honestly, those 180 00:10:45,600 --> 00:10:48,280 conversations that was just about getting to know people, 181 00:10:49,040 --> 00:10:55,520 develop skills, develop a small network of people and it, it's 182 00:10:55,520 --> 00:10:57,760 been a nice, a nice thing to have. 183 00:10:57,760 --> 00:11:00,240 I mean, that's, you know, kind of how I've, I've connected with 184 00:11:00,240 --> 00:11:03,480 you through all of this as well. So this connection has let me 185 00:11:03,480 --> 00:11:07,600 here. I, you know, when I think of 186 00:11:08,040 --> 00:11:12,120 finding your people, I also think about the mindset of 187 00:11:12,120 --> 00:11:16,080 business analysis professionals. We are interesting. 188 00:11:17,600 --> 00:11:20,600 We have some ways of thinking about things that are a little 189 00:11:20,600 --> 00:11:24,920 bit different in the in the interactions that you've had 190 00:11:24,920 --> 00:11:27,560 here. How do you think our mindset 191 00:11:27,560 --> 00:11:31,960 plays into the, you know, finding your people kind of 192 00:11:32,320 --> 00:11:34,720 question? I, I think we're really lucky. 193 00:11:34,760 --> 00:11:37,000 I think that we're really lucky to have a background in 194 00:11:37,000 --> 00:11:40,320 interacting with stakeholders and getting to know stakeholders 195 00:11:40,320 --> 00:11:42,960 that we've never met before and that we need to form 196 00:11:42,960 --> 00:11:46,040 relationships and connections in order to get our work done 197 00:11:46,400 --> 00:11:49,480 because I think it gives us some, some connection skills, 198 00:11:49,520 --> 00:11:51,800 right? And I think that's so important. 199 00:11:51,800 --> 00:11:55,440 And so when you go to events, you just pull out that part of 200 00:11:55,440 --> 00:11:58,240 your toolkit and start connecting, you know, like who 201 00:11:58,240 --> 00:11:59,640 are you? What do you do? 202 00:11:59,920 --> 00:12:02,320 These kinds of questions that we always have in our back pocket 203 00:12:02,320 --> 00:12:04,960 for our stakeholders, we can bring them into an event like 204 00:12:04,960 --> 00:12:05,920 this. Yeah. 205 00:12:06,440 --> 00:12:10,320 And if you're thinking I don't have their skills, I don't do 206 00:12:10,320 --> 00:12:14,200 that. When I was when I started remote 207 00:12:14,200 --> 00:12:17,640 work, one of the things that I would always do at the beginning 208 00:12:17,640 --> 00:12:20,360 of my meeting, I called it Take 5 to socialize. 209 00:12:20,360 --> 00:12:22,240 Now, maybe they were really annoyed with me. 210 00:12:22,240 --> 00:12:25,560 I have no idea. But it was a couple of minutes 211 00:12:25,560 --> 00:12:28,240 at the top of the meeting where I would just get to know the 212 00:12:28,240 --> 00:12:32,920 people in the room. We wouldn't talk about anything. 213 00:12:32,920 --> 00:12:36,600 And what I learned over time is I was building little 214 00:12:36,600 --> 00:12:40,000 relationships with people. They were getting to see, oh, 215 00:12:40,200 --> 00:12:44,160 you know, Susan's not just here to ask me questions and get down 216 00:12:44,160 --> 00:12:46,000 to business. She actually is interested in 217 00:12:46,000 --> 00:12:48,200 what we do. We had a couple of laughs, which 218 00:12:48,200 --> 00:12:52,000 I think can be important. So that's I think something that 219 00:12:52,000 --> 00:12:55,120 business analysis professionals can add to their repertoire. 220 00:12:55,400 --> 00:12:58,760 Like don't just reserve that for being in an event. 221 00:12:59,200 --> 00:13:02,400 Bring it into your work. Oh, I think so as well. 222 00:13:02,400 --> 00:13:06,240 And in fact, last week, I was under the mistaken impression 223 00:13:06,240 --> 00:13:08,720 from one of my stakeholders that they were really, really busy 224 00:13:09,080 --> 00:13:12,520 and I better get to the, you know, just cut with all this 225 00:13:12,840 --> 00:13:14,680 personal talk and chit chat and all that. 226 00:13:14,680 --> 00:13:17,080 And I just better start the meeting with the work. 227 00:13:17,480 --> 00:13:21,120 And so I did that thinking that I was doing this stakeholder a 228 00:13:21,120 --> 00:13:22,480 favor and that's what they wanted. 229 00:13:22,840 --> 00:13:25,840 But about halfway through the meeting, she said, you know 230 00:13:25,840 --> 00:13:27,560 what? Like, who are you? 231 00:13:27,560 --> 00:13:30,800 Are you a consultant? Are you working here full time? 232 00:13:30,800 --> 00:13:34,040 What is your role? And so she was doing that for 233 00:13:34,040 --> 00:13:36,880 me. And I thought that was very kind 234 00:13:36,880 --> 00:13:39,520 of her because it really broke the ice. 235 00:13:39,600 --> 00:13:43,280 It really got us a chance to kind of talk together more at a 236 00:13:43,280 --> 00:13:46,600 deeper level. And it ended the call really, 237 00:13:46,600 --> 00:13:49,440 really well with her saying, you know, I would be happy to do 238 00:13:49,440 --> 00:13:51,720 this for you. And people are happy to do 239 00:13:51,720 --> 00:13:54,080 things for people they know, right? 240 00:13:54,240 --> 00:13:57,600 It's easier to do something for people that you like and people 241 00:13:57,600 --> 00:14:00,120 that you know. That's an important part of 242 00:14:00,120 --> 00:14:01,920 trust. So I think maybe sometimes 243 00:14:01,920 --> 00:14:06,040 people people forget that those little relationship things that 244 00:14:06,040 --> 00:14:08,760 you do, even if you aren't thinking about it, help you to 245 00:14:08,760 --> 00:14:11,800 build that trust. You know, this is also making me 246 00:14:11,800 --> 00:14:16,480 think you were on gosh, last year we talked about AI and 247 00:14:16,480 --> 00:14:23,920 human skills and human skills as a differentiator in the work 248 00:14:23,920 --> 00:14:26,520 that we do as business analysis professionals and how that's 249 00:14:26,520 --> 00:14:32,080 really going to be essential. I guess I should ask what about 250 00:14:32,120 --> 00:14:35,880 AI and finding your people? Is there, is there something 251 00:14:35,880 --> 00:14:37,800 that we should be thinking about there? 252 00:14:38,320 --> 00:14:43,520 I don't know. You know, AI I've found is great 253 00:14:43,520 --> 00:14:46,760 for having somebody to bounce things off of and listen to me. 254 00:14:46,760 --> 00:14:49,960 I said somebody, you know, like it's a real thing, real person. 255 00:14:50,440 --> 00:14:54,720 And, and I think because it's psychologically safe place and 256 00:14:54,720 --> 00:14:59,120 you can ask AI questions about what you should do or strategies 257 00:14:59,120 --> 00:15:03,920 or that kind of thing, but it has its limitations. 258 00:15:03,960 --> 00:15:07,120 Of course, we all know that. And, and I think that it just 259 00:15:07,120 --> 00:15:10,800 comes back to finding, if you don't have all of your people, 260 00:15:10,800 --> 00:15:14,920 just find one, find one, make those relationships, make those 261 00:15:14,920 --> 00:15:17,640 connections. I was at an event last night 262 00:15:17,640 --> 00:15:21,800 with IIBA and I was talking to somebody and they said, Hey, do 263 00:15:21,800 --> 00:15:25,720 you, do you know Amy and, and drag me over to see Amy. 264 00:15:25,720 --> 00:15:28,640 And I had never met Amy before. And she starts her own 265 00:15:28,640 --> 00:15:32,640 conferences and all that. And that's hard to do online. 266 00:15:32,680 --> 00:15:35,680 That's hard to do in AI. Yes, yeah. 267 00:15:35,920 --> 00:15:39,280 You know what's so funny is that this morning I put in a defect 268 00:15:39,280 --> 00:15:42,080 ticket for for one of our systems. 269 00:15:42,640 --> 00:15:48,680 And at lunch, just before lunch, I saw our IT person out here and 270 00:15:48,680 --> 00:15:51,920 it was like, oh, hey, let's, hey, let's just, I got 5 271 00:15:51,920 --> 00:15:53,720 minutes. Let's talk about that defect. 272 00:15:54,520 --> 00:15:56,640 What other questions do you have for me? 273 00:15:57,560 --> 00:16:00,360 We that we should savor those moments, right? 274 00:16:01,040 --> 00:16:04,960 Because we they really feel so few and far between in this 275 00:16:04,960 --> 00:16:10,240 virtual world. So you're right because I we 276 00:16:10,240 --> 00:16:14,840 have kind of laughed about us both being introverts, but we do 277 00:16:14,840 --> 00:16:17,680 get a little bit jazzed about those human connections in a 278 00:16:17,680 --> 00:16:20,480 weird way, Right? Yeah. 279 00:16:20,720 --> 00:16:24,440 So. Well, let's see what else on 280 00:16:24,480 --> 00:16:30,120 finding your people. How about values you know about? 281 00:16:30,800 --> 00:16:32,480 That. Because we don't want to, we 282 00:16:32,480 --> 00:16:36,320 don't want to find our people who are the wrong people and, 283 00:16:36,640 --> 00:16:39,240 and the wrong people. I mean, it could be people just 284 00:16:39,240 --> 00:16:42,040 a values mismatch. Because sometimes I think that 285 00:16:42,040 --> 00:16:45,280 people are focused on finding, you know, this the celebrity BAS 286 00:16:45,280 --> 00:16:49,320 and making that connection with prominent influencers and that 287 00:16:49,320 --> 00:16:51,600 kind of thing and that, and that's important. 288 00:16:52,280 --> 00:16:56,080 But do they match your values? And I think that's a really 289 00:16:56,080 --> 00:17:00,080 critical piece because I think that in some other, like I spent 290 00:17:00,080 --> 00:17:03,560 a lot of time in PR and communications and so everything 291 00:17:03,560 --> 00:17:08,319 is, is schmooze and connection, whether you had a values match 292 00:17:08,319 --> 00:17:10,319 at all or you know. But I think in business 293 00:17:10,319 --> 00:17:14,119 analysis, because we talked about values so much in the 294 00:17:14,119 --> 00:17:17,960 profession that I think it's so important to connect with people 295 00:17:17,960 --> 00:17:20,040 based on our values. And it's not that somebody 296 00:17:20,040 --> 00:17:24,079 else's values are are wrong or better, but it's just about a 297 00:17:24,079 --> 00:17:26,480 match. And I think from that, that 298 00:17:26,480 --> 00:17:29,960 having that synergy, that flow, I think that other things come 299 00:17:29,960 --> 00:17:31,480 much faster. Yeah. 300 00:17:32,160 --> 00:17:36,280 I also hear you kind of saying authenticity matters as well as 301 00:17:36,280 --> 00:17:40,360 we're thinking about finding our people because I think we have 302 00:17:40,360 --> 00:17:46,000 that we, we sometimes get into I've got to play a role which it 303 00:17:46,000 --> 00:17:48,040 can feel a little bit like that when I sit in front of the 304 00:17:48,040 --> 00:17:51,400 camera all day. But really what resonates when 305 00:17:51,400 --> 00:17:53,440 you're finding your people? They want to feel like you're 306 00:17:53,440 --> 00:17:55,680 really you. You're really Pam, Yes. 307 00:17:56,000 --> 00:17:58,440 Yeah. And that's exhausting, right? 308 00:17:58,440 --> 00:18:01,760 If you're not authentic, it's actually exhausting doing the 309 00:18:01,760 --> 00:18:03,440 acting all the time. Yeah. 310 00:18:03,720 --> 00:18:07,640 Right. Yeah, well Pam, I am glad that 311 00:18:07,640 --> 00:18:10,760 we had a little bit of time to chat here at BBC. 312 00:18:10,760 --> 00:18:15,160 You did a talk earlier. What was your talk on earlier 313 00:18:15,160 --> 00:18:17,880 today? Well, my talk was about a lot of 314 00:18:17,880 --> 00:18:21,120 these same things that we talked about now, as a matter of fact, 315 00:18:21,520 --> 00:18:24,880 and it went very well. We talked about stakeholders. 316 00:18:24,880 --> 00:18:28,200 And I mean, of course, as ABA, we have our questions that we 317 00:18:28,200 --> 00:18:31,560 asked, but what about the wrapper around the questions, 318 00:18:31,720 --> 00:18:34,440 the context, the framing, the order? 319 00:18:35,520 --> 00:18:37,400 Who are you going to ask of the questions? 320 00:18:37,440 --> 00:18:39,560 Who gets a slice of the pie of the questions? 321 00:18:39,840 --> 00:18:43,520 And we talked about all of that and not questions. 322 00:18:43,520 --> 00:18:44,920 So it's interesting. Yeah. 323 00:18:45,600 --> 00:18:48,680 Listen, I think there is nobody better to talk about 324 00:18:48,680 --> 00:18:51,120 interviewing and stakeholder management than you. 325 00:18:51,280 --> 00:18:54,240 So, yeah. So people are looking for 326 00:18:54,240 --> 00:18:55,760 someone to come in and talk about that. 327 00:18:55,840 --> 00:18:59,160 And Anderson, it's you. All right, Thank you. 328 00:18:59,240 --> 00:19:07,040 Thanks for joining me. I have a question for you. 329 00:19:07,560 --> 00:19:12,360 What builds confidence? That is a thing we have in our 330 00:19:12,360 --> 00:19:14,880 booth today. So what builds confidence the 331 00:19:14,880 --> 00:19:16,760 most? Here's the answer. 332 00:19:17,520 --> 00:19:19,840 Is it experience? Is it knowledge? 333 00:19:20,000 --> 00:19:22,760 Is it certification? Is it being part of the 334 00:19:22,760 --> 00:19:24,680 community? Is it volunteering? 335 00:19:25,280 --> 00:19:27,920 We would love to know. We've been asking the folks here 336 00:19:27,920 --> 00:19:31,320 at the conference, so I am going to grab a couple of these. 337 00:19:31,880 --> 00:19:35,000 I'm torn. I think it's part volunteering, 338 00:19:35,000 --> 00:19:36,840 but I think it's part experience. 339 00:19:36,840 --> 00:19:38,640 We want to hear from you. What do you think builds 340 00:19:38,640 --> 00:19:39,280 confidence? Great. 341 00:19:45,420 --> 00:19:49,940 For me, what has impacted me most and giving confidence to me 342 00:19:49,940 --> 00:19:54,760 as APA, one of them would be making interconnections between 343 00:19:55,040 --> 00:19:59,440 different knowledge and subject domains because when I'm working 344 00:19:59,440 --> 00:20:01,680 on one project, I'm able to. Pull. 345 00:20:01,680 --> 00:20:04,320 Information concepts from a different project that I've 346 00:20:04,320 --> 00:20:05,680 worked on for a different domain. 347 00:20:06,200 --> 00:20:11,440 And the second one is talking to different people, talking to 348 00:20:11,440 --> 00:20:15,760 different people from different cultures, people that are junior 349 00:20:15,760 --> 00:20:17,600 to me, people that are more senior to me. 350 00:20:18,880 --> 00:20:22,880 Being able to fully speak to them, talk to them at their 351 00:20:22,960 --> 00:20:29,120 level of comfort, really helps in building your confidence with 352 00:20:29,120 --> 00:20:30,640 the material that you're going to deliver. 353 00:20:36,360 --> 00:20:39,960 So a way to have confidence is to know that your experiences 354 00:20:39,960 --> 00:20:42,080 are different from everyone else's experience. 355 00:20:42,320 --> 00:20:46,120 So you doing something right now for two years, you're going to 356 00:20:46,120 --> 00:20:49,240 have different experiences and, and learn different things than 357 00:20:49,240 --> 00:20:51,880 someone that's been doing it for 10 years, for 15 years. 358 00:20:52,200 --> 00:20:54,600 And so realize that you don't have to be the smartest person 359 00:20:54,600 --> 00:20:56,720 in the room. You just have to know what you 360 00:20:56,720 --> 00:21:00,200 know, be confident with what you know and know that someone else 361 00:21:00,200 --> 00:21:02,080 will have different experiences, have learned something 362 00:21:02,080 --> 00:21:03,960 different. And you can't compliment each 363 00:21:03,960 --> 00:21:05,960 other. You're not trying to outdo each 364 00:21:05,960 --> 00:21:07,640 other. They're not trying to be the end 365 00:21:07,640 --> 00:21:09,800 all. Be all confident what you know 366 00:21:09,800 --> 00:21:13,000 and that you have more to learn. Understand that there's always 367 00:21:13,000 --> 00:21:15,200 something else to learn, but then you can learn off of 368 00:21:15,200 --> 00:21:18,440 someone else and help each other and complement each other, and 369 00:21:18,440 --> 00:21:19,760 that's important. And confidence. 370 00:21:26,240 --> 00:21:30,520 I think evidence is ABA is a lot about asking the questions that 371 00:21:30,520 --> 00:21:34,600 are going through our minds that we might not want to ask, but 372 00:21:34,600 --> 00:21:36,240 finding really appropriate ways to ask them. 373 00:21:36,640 --> 00:21:40,200 It's asking questions that Dr. Clarity and the questions that 374 00:21:40,480 --> 00:21:44,160 maybe everyone else is thinking but no one's willing to voice. 375 00:21:44,880 --> 00:21:47,720 And of course we get better at this through preparation and 376 00:21:47,720 --> 00:21:50,840 training and experience. But think about what's that 377 00:21:50,840 --> 00:21:54,800 nagging question in your mind that gives you more clarity? 378 00:21:55,160 --> 00:21:57,640 It'll for sure give other people clarity, and you'll see 379 00:21:57,640 --> 00:22:00,920 everyone's reactions changed. And when those reactions change, 380 00:22:00,920 --> 00:22:05,120 because clarity happens, you'll get confidence in response to 381 00:22:05,120 --> 00:22:09,560 guarantee it. Now I want to introduce you to 382 00:22:09,600 --> 00:22:13,960 one of my IIBA colleagues. Actually, Toronto is in her 383 00:22:13,960 --> 00:22:18,520 region, so we couldn't have a better representative from IIBA 384 00:22:18,800 --> 00:22:22,160 than the one who takes care of program partners right here on 385 00:22:22,160 --> 00:22:25,760 the East Coast of North America. We don't get to talk a lot about 386 00:22:25,760 --> 00:22:28,760 our program partners, but I think if we're thinking about 387 00:22:28,760 --> 00:22:32,360 finding your people, I think it's interesting to find out how 388 00:22:32,360 --> 00:22:35,040 does finding your people impact programs? 389 00:22:35,560 --> 00:22:39,120 So for this part of the interview, I am joined today by 390 00:22:39,120 --> 00:22:42,440 my colleague Leah Spoeltori. She's a partner manager. 391 00:22:43,080 --> 00:22:44,720 Leah, tell us a little bit about yourself. 392 00:22:45,560 --> 00:22:48,080 Thank you for having me here. First off, I'm just loving the 393 00:22:48,080 --> 00:22:51,400 vibe of the BBC conference that we've got going on. 394 00:22:52,320 --> 00:22:56,560 So about me, so basically I'm based out of Ottawa, Canada and 395 00:22:56,560 --> 00:23:00,480 the areas that I am responsible for as partner manager for the 396 00:23:00,960 --> 00:23:06,000 programs is Eastern Canada, so all along the eastern coast as 397 00:23:06,000 --> 00:23:11,760 well as Northeastern US, OK. And that's basically that's me. 398 00:23:11,960 --> 00:23:14,200 Well, so that's why you're here in Toronto. 399 00:23:14,240 --> 00:23:18,880 You just made the train trip to come see, you know, potential 400 00:23:18,880 --> 00:23:23,320 customers, existing customers. And just reconnecting with, 401 00:23:23,480 --> 00:23:25,120 yeah. Connecting in with the 402 00:23:25,120 --> 00:23:28,120 community, I mean, maybe not a lot of people know, but you, you 403 00:23:28,120 --> 00:23:31,320 spend time with business analysis professionals and 404 00:23:31,320 --> 00:23:33,200 leaders in part of your job, right? 405 00:23:33,200 --> 00:23:36,600 You're not just out there trying to, you know, get organizations 406 00:23:36,600 --> 00:23:38,960 to get a membership. Like you really want to know 407 00:23:39,120 --> 00:23:40,680 what we're doing in this community. 408 00:23:40,680 --> 00:23:43,080 So thanks for coming in. It's my pleasure. 409 00:23:43,160 --> 00:23:46,040 So we're talking about finding your people. 410 00:23:46,040 --> 00:23:49,080 And what does that mean from a program's perspective? 411 00:23:49,800 --> 00:23:56,760 So for me, when I'm thinking about programs, I think future 412 00:23:57,720 --> 00:23:59,960 and not so much about what we've done in the past. 413 00:23:59,960 --> 00:24:03,200 And it might sound a little bit generational, but the thing that 414 00:24:03,200 --> 00:24:07,160 happens I find is that with the times, with the emerging 415 00:24:07,160 --> 00:24:11,240 technologies and things that are changing so rapidly now, so much 416 00:24:11,240 --> 00:24:15,600 more aware of that we have young business analysts coming into 417 00:24:15,600 --> 00:24:17,680 their. Power as. 418 00:24:17,720 --> 00:24:21,160 Young professionals and seasoned professionals as well. 419 00:24:21,400 --> 00:24:23,960 And there's organizations that are trying to navigate the 420 00:24:23,960 --> 00:24:28,720 change between how can we foster the growth of our teams, which 421 00:24:28,720 --> 00:24:31,720 is basically the types of programs that we're offering and 422 00:24:31,720 --> 00:24:35,080 at the same time look future, future forward. 423 00:24:35,560 --> 00:24:37,880 I like to say that, yeah. Yeah. 424 00:24:37,880 --> 00:24:43,880 So it sounds like what the programs, clients, customers, 425 00:24:43,880 --> 00:24:49,040 what they're trying to do is help to build this capability at 426 00:24:49,040 --> 00:24:52,160 scale. So because there's something 427 00:24:52,160 --> 00:24:55,320 there for the next generation, but there's also a lot there for 428 00:24:55,320 --> 00:24:59,400 their existing business analysis practitioners in in those 429 00:24:59,400 --> 00:25:00,560 memberships. Right. 430 00:25:00,560 --> 00:25:04,000 So and the programs that we offer go way beyond just here's 431 00:25:04,000 --> 00:25:07,440 a website, you have tools that you can access, resources that 432 00:25:07,440 --> 00:25:10,200 you have available to you. It goes beyond that because it 433 00:25:10,320 --> 00:25:14,280 really has a lot of focus, like there's community involved, 434 00:25:14,440 --> 00:25:16,880 right? And sometimes when we're looking 435 00:25:16,880 --> 00:25:19,960 at emerging technologies or trying to scale upwards. 436 00:25:20,000 --> 00:25:24,120 We forget about. The fact that communities grow, 437 00:25:24,480 --> 00:25:27,960 what these new emerging technologies are all about. 438 00:25:28,680 --> 00:25:32,920 So it's really bridging that gap between where you are as a 439 00:25:32,920 --> 00:25:35,320 professional organization. How can I help you? 440 00:25:36,040 --> 00:25:40,000 And at the same time, we learn from them because we're talking 441 00:25:40,000 --> 00:25:42,560 to the communities, we're talking to our partner programs, 442 00:25:42,560 --> 00:25:46,920 our academic programs. I, I think right now it is a 443 00:25:46,920 --> 00:25:50,360 tough place for young professionals trying to get in 444 00:25:50,400 --> 00:25:54,120 to this profession. AII think is making 445 00:25:54,120 --> 00:25:59,760 organizations rapidly change. And I think you know that next 446 00:25:59,760 --> 00:26:03,960 generation of young professionals, they've not had 447 00:26:03,960 --> 00:26:06,760 the opportunities to get out. They had the pandemic and now 448 00:26:06,760 --> 00:26:09,840 we've moved into kind of a virtual way of working. 449 00:26:09,840 --> 00:26:14,160 So this, especially opportunities like conferences 450 00:26:14,360 --> 00:26:18,840 or chapter events, gives those professionals, new and old the 451 00:26:18,840 --> 00:26:22,760 opportunity to build those connections, but also practice 452 00:26:23,000 --> 00:26:27,200 what it means to be a business analysis professional. 100% and 453 00:26:27,200 --> 00:26:32,160 I mean it's you have seasoned professionals, but they might 454 00:26:32,160 --> 00:26:35,600 not have had the path set forward for them. 455 00:26:35,680 --> 00:26:37,720 They learned on the fly. There's Caesar. 456 00:26:38,360 --> 00:26:42,360 And at the same time, these young business analysts, they 457 00:26:42,360 --> 00:26:44,320 have their own perspective. It's very unique. 458 00:26:44,320 --> 00:26:45,920 Like you're mentioning about COVID and stuff. 459 00:26:46,240 --> 00:26:49,840 Yeah, we went through that too. And look how it made us have to 460 00:26:49,840 --> 00:26:53,520 adapt so rapidly to change that we just had no choice. 461 00:26:54,120 --> 00:26:58,360 And what the futures saying to us is this wasn't just a fluke 462 00:26:58,360 --> 00:27:00,480 during a pandemic. This is something that's going 463 00:27:00,480 --> 00:27:02,720 to be a trend for life. Yeah, right. 464 00:27:02,720 --> 00:27:06,240 Yeah, it is. It has dramatically reshaped how 465 00:27:06,240 --> 00:27:07,320 we work. Yes. 466 00:27:08,280 --> 00:27:11,520 And I think that those next generation professionals bring a 467 00:27:11,520 --> 00:27:15,640 lot of those skills, but it's hard. 468 00:27:15,640 --> 00:27:20,200 I mean, when you think about the the critical skill for business 469 00:27:20,200 --> 00:27:23,920 analysis professionals is being able to communicate, yes, being 470 00:27:23,920 --> 00:27:27,440 able to be in front of stakeholders, navigating 471 00:27:27,440 --> 00:27:32,840 complexity and ambiguity. So tell me a little bit about, 472 00:27:32,840 --> 00:27:36,720 as you are talking with organizations, academic 473 00:27:36,720 --> 00:27:41,640 institutions, you know how how are you talking to them about 474 00:27:41,640 --> 00:27:45,480 the importance of connection as part of their IIBA relationship? 475 00:27:46,040 --> 00:27:48,720 That's a great question because I said much. 476 00:27:48,720 --> 00:27:51,640 It's just a little bit earlier. It goes beyond the technology 477 00:27:51,640 --> 00:27:54,200 that you can be offered and the tools and resources. 478 00:27:54,760 --> 00:27:58,800 It's having that community, building communities within 479 00:27:58,800 --> 00:28:01,520 communities that you can talk to, right? 480 00:28:01,520 --> 00:28:05,720 Hence the chapters, the actual programs, teams and things like 481 00:28:05,720 --> 00:28:10,360 this we have in the partner program, just to to mention not 482 00:28:11,960 --> 00:28:15,600 we have experts in the field that are contributing to 483 00:28:15,800 --> 00:28:19,760 everything that we're doing. And they're looking at the 484 00:28:19,760 --> 00:28:22,680 future and saying we have to get there. 485 00:28:23,360 --> 00:28:26,080 We're going to partner with IIBA and we're going to do that 486 00:28:26,080 --> 00:28:27,040 together. Yeah. 487 00:28:27,240 --> 00:28:33,120 So I mean, in a nutshell, the the community aspect and just 488 00:28:33,880 --> 00:28:37,560 lending our knowledge, supporting our knowledge, 489 00:28:37,560 --> 00:28:41,280 supporting your knowledge and giving you more because we all 490 00:28:41,280 --> 00:28:43,120 grow together. And I think that an important 491 00:28:43,120 --> 00:28:46,880 lesson in anything that we're going to be doing is you can 492 00:28:46,880 --> 00:28:50,160 have oodles of experience, decades of experience, but 493 00:28:50,160 --> 00:28:52,360 you'll always learn. And something about the 494 00:28:52,360 --> 00:28:57,360 community that I love is the fact that we are always, always 495 00:28:57,400 --> 00:28:59,680 learning. And it's just a passion for 496 00:28:59,680 --> 00:29:00,480 everyone. Yeah. 497 00:29:01,360 --> 00:29:04,880 I, I often say that our community, we are professional 498 00:29:04,880 --> 00:29:07,200 learners. I mean, like that's, that is the 499 00:29:07,200 --> 00:29:10,200 skill that we have to bring into our workplaces because some of 500 00:29:10,200 --> 00:29:13,520 what we do is not, you know, it's, it's not static. 501 00:29:14,640 --> 00:29:17,240 Now you, you didn't come from a business analysis background, 502 00:29:17,240 --> 00:29:19,680 but actually you spend a lot of time talking with business 503 00:29:19,680 --> 00:29:23,160 analysis professionals and more importantly with leaders who are 504 00:29:23,160 --> 00:29:25,040 leading business analysis efforts. 505 00:29:25,360 --> 00:29:28,520 So you actually bring a lot of that back to us. 506 00:29:28,640 --> 00:29:30,840 You know, the things that you're hearing, what are some of the 507 00:29:30,840 --> 00:29:34,320 things that you're hearing from leaders in those organizations 508 00:29:34,320 --> 00:29:38,400 about the importance of business analysis in this new this new 509 00:29:38,400 --> 00:29:44,360 direction that that we're going? So some leaders are not business 510 00:29:44,360 --> 00:29:47,080 analysts per SE, right? So they're wanting to 511 00:29:47,200 --> 00:29:52,400 incorporate what they need as an organization and having that 512 00:29:52,400 --> 00:29:54,680 understanding of business analysis through the 513 00:29:54,680 --> 00:29:58,040 professionals that they engage. A lot of them are changing from 514 00:29:58,680 --> 00:30:04,680 a different title, whatever that would be, into ABA title role, 515 00:30:04,680 --> 00:30:06,360 right? So what does that mean? 516 00:30:06,360 --> 00:30:09,480 What are all the key points here that you have to take into 517 00:30:09,480 --> 00:30:11,920 consideration? So these are the types of things 518 00:30:11,920 --> 00:30:16,760 that we talk about. And at the same time, the goals 519 00:30:16,840 --> 00:30:20,400 of the organization, whatever domain that you're working in, 520 00:30:20,600 --> 00:30:22,240 you're going to have a different experience. 521 00:30:22,560 --> 00:30:25,840 So it's just really talk to me about your teams, tell me about 522 00:30:25,840 --> 00:30:31,520 your challenges. Let me map, but you know what I 523 00:30:31,520 --> 00:30:36,840 mean kind of map, right? We can best support you in that 524 00:30:36,840 --> 00:30:40,040 knowledge transfer and at the same time, we all grow together 525 00:30:40,040 --> 00:30:43,400 and just build that community, yes. 526 00:30:43,800 --> 00:30:46,560 So last night we had another, we had another one of those 527 00:30:46,560 --> 00:30:49,000 opportunities where we could make connections a little more 528 00:30:49,000 --> 00:30:51,280 informally. We had a member reception last 529 00:30:51,280 --> 00:30:54,080 night. You know, what did you, what did 530 00:30:54,080 --> 00:30:56,360 you think about that? Did you meet some new folks? 531 00:30:57,640 --> 00:31:00,120 I mean, it's kind of your opportunity to connect with 532 00:31:00,120 --> 00:31:02,160 professionals in a more informal way. 533 00:31:02,360 --> 00:31:04,080 I did. Any any insights? 534 00:31:04,600 --> 00:31:07,720 Well, you know what I found. It was. 535 00:31:07,920 --> 00:31:09,960 Really, really great to engage with people. 536 00:31:09,960 --> 00:31:13,520 But I just kind of felt like we all had our name tags and it was 537 00:31:13,520 --> 00:31:16,280 just so unique and almost it's, it's endearing. 538 00:31:16,280 --> 00:31:19,640 It brings you together even more because everybody's got their 539 00:31:19,640 --> 00:31:22,840 own personality. I can move my hands around all I 540 00:31:22,840 --> 00:31:24,480 want. It is my personality. 541 00:31:24,680 --> 00:31:27,880 However, you know, when you're in that type of situation, you 542 00:31:27,880 --> 00:31:31,200 want to connect and the desire to connect is stronger than just 543 00:31:31,200 --> 00:31:33,960 sitting in a corner. So what I found was we were all 544 00:31:33,960 --> 00:31:37,480 just young learning together. That's it. 545 00:31:37,840 --> 00:31:41,000 You know, I am, I am always amazed because we think of 546 00:31:41,000 --> 00:31:44,400 ourselves as introverts in this field, but I'm always amazed by 547 00:31:44,400 --> 00:31:49,480 how much easy communication conversations that we have at 548 00:31:49,480 --> 00:31:52,160 those events. Because really I think business 549 00:31:52,160 --> 00:31:56,720 analysis professionals, we we are good at just kind of being 550 00:31:56,720 --> 00:31:58,200 real. Yeah, in a sense. 551 00:31:58,200 --> 00:32:00,960 And so I think you get a feel for that at events like that. 552 00:32:00,960 --> 00:32:04,760 So if people are thinking, I'm not sure that I want to be part 553 00:32:04,760 --> 00:32:08,760 of this network like dig in, that's that's the important part 554 00:32:08,760 --> 00:32:11,280 of being part of this business analysis community is 555 00:32:11,280 --> 00:32:12,440 connecting. Yes. 556 00:32:12,600 --> 00:32:16,240 And there's, there's this thing that I had heard and this is a 557 00:32:16,240 --> 00:32:19,520 big point and it relates to what we're talking about today. 558 00:32:21,000 --> 00:32:26,280 I might not get it 100% of what it is, but it is find what 559 00:32:26,280 --> 00:32:29,240 inspires you. Find that person, find that 560 00:32:29,240 --> 00:32:33,840 thing. Lean into that community, right? 561 00:32:34,120 --> 00:32:37,760 And that's what I'm finding is happening so much now is not 562 00:32:37,760 --> 00:32:42,160 just the status quo desire to just be successful, but at the 563 00:32:42,200 --> 00:32:44,360 end of the day, you're loving what you're doing and you're 564 00:32:44,360 --> 00:32:48,120 contributing to a future that is unclear for everyone. 565 00:32:48,320 --> 00:32:49,480 Isn't real. That's right. 566 00:32:50,080 --> 00:32:50,960 That's right. All right. 567 00:32:51,240 --> 00:32:54,040 Well, Leah, it's good to have. Have you here, Have you in 568 00:32:54,040 --> 00:32:54,920 person? Yeah. 569 00:32:55,120 --> 00:32:57,600 Don't get to see you very often. I know once every couple of 570 00:32:57,600 --> 00:32:58,480 years. I know, right? 571 00:32:59,240 --> 00:33:02,880 So thanks. That's what's happening here at 572 00:33:02,880 --> 00:33:05,840 BBC this week. I hope that you've enjoyed a 573 00:33:05,840 --> 00:33:11,840 little taste of what it's like to participate in ABBC and hang 574 00:33:11,840 --> 00:33:13,960 out with other business analysis professionals. 575 00:33:13,960 --> 00:33:17,640 Also, I hope that you're thinking about what it means to 576 00:33:17,640 --> 00:33:21,800 find your people and hope hopefully getting out, 577 00:33:21,800 --> 00:33:26,960 connecting, being, you know, in real life with other business 578 00:33:26,960 --> 00:33:30,560 analysis professionals is what that might mean for you and 579 00:33:30,560 --> 00:33:32,360 where you want to go with your career. 580 00:33:32,600 --> 00:33:35,400 So we will see you in two weeks from today. 581 00:33:35,680 --> 00:33:36,840 Take care. Bye.