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Welcome to CXO Talk episode 860.
I'm Michael Krigsman, and we are

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discussing AI and the future of 
work with Doctor Terry 

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Signowski, a pioneer in 
computational neuroscience and 

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deep learning. 
He's the Francis Crick Chair at 

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the Salk Institute for 
Biological Studies and is also a

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distinguished professor in the 
Department of Neurobiology at UC

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San Diego. 
He is also Chairman of the Nur 

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IPS Foundation, which runs the 
largest, most prestigious AI 

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conference in the world. 
Terry has published over 500 

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scientific papers and 12 books, 
including his most recent, 

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ChatGPT and The Future of AI, 
and has won more awards than I 

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can name. 
I have a background in physics, 

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which is basically a license to 
work on anything, but my real 

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focus is on the brain. 
I've won awards in neuroscience,

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the most recently the Brain 
prize, which is the highest 

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award. 
And you know, I was a pioneer in

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the early days in the 80s 
developing learning algorithms 

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for neural networks with Jeff 
Hinton and others. 

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And so I have the, these two 
different backgrounds, which 

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I've now have reached the point 
where this is really what's 

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exciting is they're coming 
together. 

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They're, they're actually 
synergistic. 

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And So what we learned in the 
brain is going to help better AI

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in the future, and what we 
learned in AI is actually 

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helping us in neuroscience. 
So this is really an exciting 

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time to be doing research. 
How do you model AI on the 

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brain? 
Maybe we should start there. 

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Back in the 20th century, 
artificial intelligence was 

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really focused on things that 
ran on puny digital computers, 

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namely symbols, logic and rules.
And there's only so far you can 

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go with that, especially when 
you're dealing with a, a 

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complex, very complex world with
lots of uncertainties in it, 

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right? 
And so you need, you need a 

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much, much more computation and,
and, and, and now we know, in 

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fact, you know, that nature has 
solved all these problems, 

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vision, you know, coordination, 
motor and so forth. 

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And so we're learning now we 
popped the hood and now we're 

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learning. 
What do you take from the brain?

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Massively parallel, highly 
interconnected parameters that 

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called synapses in the brain and
learning that you learn the 

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strengths of those synapses with
experience. 

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And, and now it's big data and 
that has transformed all of AI 

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And, but the point is though, 
we're dealing with the same 

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mathematical structures, right? 
These neural networks are very 

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simplified versions of brains, 
but they have the same 

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mathematical way of of of 
analyzing and making progress. 

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How does the brain organize 
information differently from 

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machines and neural networks? 
And I just want to mention that 

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the prominent data scientist 
Anthony Scrifignano has helped 

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me prepare some of these 
questions. 

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The general principles I've, 
I've given you take you so far, 

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but actually nature has evolved 
of specialized circuits for 

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specialized problems in, in 
different species in order for 

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survival. 
And you know the, the different,

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there are many, many 
differences. 

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There is the, the deep learning 
architecture that is used today 

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was inspired by the cortex, the 
cerebral cortex, which is the 

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highest level on top of the 
brain that humans use for, you 

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know, the knowledge base. 
And there's a hundred other 

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brain areas that are equally 
important for her being able to 

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handle the complexities of the 
world and to survive. 

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And, and a lot of those are ones
that are right now are being 

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integrated into the, the, the 
next generation of AI. 

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And I'll just give you one 
example, reinforcement learning.

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So reinforcement learning is, is
the part of the brain that is, 

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is found in almost all species 
and has to do with being able 

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to, first of all, from 
experience, predict whether a 

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particular action is going to 
give you a reward or not. 

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And you, you build that up over 
many, many trials. 

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You know, if you're wrong, you 
twiddle awaits. 

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And that's actually used for 
what's called procedural 

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learning, learning how to play 
tennis, for example, or learning

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how to do us, you know, solve 
problems that are, you know, in 

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law, in medicine, all of that 
is, is done. 

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It becomes automatic. 
And, and, and now that's being 

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incorporated into AI and it's, 
it's going to help, you know, 

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advance it and, and make it 
more, much more broad and much 

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more reliable. 
Can you drill into this a little

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bit? 
How does how do you make that 

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transference of understanding 
the brain into encoding this 

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into a digital system? 
It's all about architecture. 

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That is to say, you have the 
same units, but you could put 

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them together in different 
layers and with different 

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connectivity. 
And you know, in Transformers, 

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which is the, the, the, the 
heart of large language models, 

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there's, there's special things 
that were added in order to be 

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able to make it a, a, a powerful
language learner. 

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And by the way, that it was 
trained completely on the basis 

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of just predicting the next word
in a sentence, right? 

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It, it wasn't given any special 
training on any special tasks. 

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But now that we trained it up on
a huge database that can solve 

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many, many natural language 
problems that before were very 

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difficult and then required 
specialized networks. 

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And so that's one step closer to
the fact that we know we have a 

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very general, we, our brains are
very general in terms of being 

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able to handle lots of different
problems. 

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But OK, so reinforcement 
learning in particular is, is 

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really, I, I think a part of the
brain that is absolutely 

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essential. 
It's all about practice. 

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If you want to learn how to play
tennis, there's two options. 

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You can read books about tennis,
right? 

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That's the declarative part, the
cortical part, the conscious 

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part. 
Or you could go out on the 

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tennis court and start hitting 
them and getting feedback and 

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getting better and better day 
after day, week after week. 

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And, and that eventually 
automatizes it so that you don't

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have to think about it anymore. 
And, and, but of course, that 

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means you can't explain it to 
anybody. 

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So if someone asks you, how did 
you do the serve? 

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Well, you put your hand up and 
you hit the ball right. 

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And that does it really help 
them? 

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What about explain ability? 
Can you discuss the challenges 

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of explainability that arise 
from neural networks and machine

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learning? 
And this has become very 

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important and in business and 
and Justin. 

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Let me first point something out
that's obvious, which is that 

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everybody has a brain and uses 
it to solve problems and doesn't

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know how it does that right. 
The brain is not explainable is 

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that it doesn't give us insight 
to how we solve the problem, 

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right? 
But, and we make mistakes, we 

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hallucinate. 
Actually, we we make things up, 

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filling in the blanks, right? 
We can't remember in detail what

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happened, you know, a couple 
years ago, but we can kind of 

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fill it in. 
So, you know, this is not, you 

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know, it's unusual that we're 
creating a system that is like 

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the brain in some ways that it's
also going to have some of the 

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problems of the brain. 
So OK, but now let's look at 

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explainability. 
Explainability is not just one 

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level of understanding and, and 
let's take medicine, right? 

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Well, you go to the doctor, you 
get a pill and the doctor will 

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tell you, oh, it's going to help
your immune system, you know, 

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and maybe that's good enough for
the patient, but it's actually 

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not good enough if you're, you 
know, trying to do research on 

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medicines and try to understand,
you know, how it works. 

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And that's another level 
explanation. 

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But, you know, most, most people
would be, you know, you know, 

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don't have the background to 
understand that you have to 

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have, you know, be an expert. 
But even that, OK, there's a lot

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of going on in the brain that 
that even experts don't 

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understand. 
It's just really complicated, 

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You know, all of the different 
molecules interacting and 

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signals going back and forth. 
You know, we, we have a very 

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crude understanding of, of 
really how, how nature put 

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together the, all the different 
organs in the body and how they 

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interact with each other. 
We're discovering that the, the 

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gut actually has a connectivity,
you know, and send signals back 

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and forth with the brain, the 
gut, you know, the microbiome, 

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right? 
This is something we didn't know

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until recently and we're 
learning things every day now. 

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But you can go even down deeper.
You can go down and 

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understanding, you know, the 
actual details of the molecules 

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and, and this is physics 
explanation, right? 

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This is something that is at the
level where you have equations 

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and, and that level of 
explanation. 

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All these explanations, you 
know, are, are, have different 

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ways of, of giving us insights 
and, and you know, the, the one 

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that we're looking for. 
Is it words? 

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No, I think we're, we're really,
we really want to get an 

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understanding of what's 
happening at that deepest level.

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And that's beginning to happen 
because we have a lot of very, 

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very good mathematicians and 
people, engineers with the 

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training and machine learning 
are digging down into these 

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networks and figuring out this 
the actual way that they are, 

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you know, how the information 
flows through the network and 

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how how it's able to do the 
amazing things that it does. 

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And and, you know, this is 
really where we're going to get 

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the real understanding, not just
in terms of some explanation 

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that, you know, you could live, 
the explanation that you might 

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use just to make you think that 
you've understood something. 

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As we rely more and more on AI 
to make decisions, including 

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medical decisions, you, you just
alluded to that this issue of 

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explainability will become more 
and more important. 

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So the real question for from 
that I have is can we ever 

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really understand how the 
machine is making these 

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decisions? 
And then what do we do about the

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fact that we that we're asking 
machines to ultimately decide 

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important aspects of our lives 
and we don't know fully what's 

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going on? 
You shouldn't think of AI as 

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being a human. 
It's not right. 

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It's it has special 
capabilities. 

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It can, it can take in much more
knowledge than any single human,

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right. 
So it's, it's really in some way

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already super intelligent, 
although people argue that it's 

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not intelligent, but nonetheless
it's helpful. 

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So AI is a tool. 
It's going to help you solve 

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problems and, and you talk about
medical of decisions that have 

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to be made. 
So a study was done. 

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It was published in nature. 
Nature is the gold standard for 

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science, all sciences and 
engineering. 

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And, and what they did was a 
study on lesion skin lesions, 

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some of which are cancerous and 
some of which are benign, right?

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And it's like 2000. 
And what they did was they 

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compared experts or panel of 
experts with the best AI 

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solution. 
AI was given thousands and 

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thousands of examples, images of
of lesions and it was taught to 

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classify them. 
Now it turned out that both 

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groups had a performance of 
about 90%. 

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They were correct in telling you
what kind of lesion or whether 

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or not it was cancerous at about
the same level. 

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OK, so that's interesting. 
However, if they let the doctor 

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use the AI in making the 
diagnosis, the performance went 

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up to 98%. 
How could that be? 

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I mean, they, they started with 
90. 

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Well, the reason is that they 
have different knowledge. 

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The AI had access to much, much 
more data than any individual 

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could ever see in their lifetime
in terms of different rare skin 

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conditions. 
And the doctor had much deeper 

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knowledge about the the ones 
that are the most common. 

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So, you know, and and it's a 
Doctor Who's calling the shots, 

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but the doctor takes advantage 
of this other partner in order 

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to make better diagnosis. 
And so this is what what's 

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laying out now in every area 
where it's being used by 

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writers, by people who have to, 
you know, work on ad copy, 

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people who have, you know, 
engineers are trying to solve 

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problem. 
By the way, the by far the most 

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impact that a is had over the 
last 10 years has been in 

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science has transformed science,
because science is filled with 

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big data on specific projects 
that are really very complex, 

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you know, big particle 
accelerators, huge, huge amounts

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of data that's being generated. 
And, and it's it's really 

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transformed the way scientists 
do science. 

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And so this is really a 
harbinger of what to expect in 

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other areas. 
Please subscribe to our 

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newsletter, go to cxotalk.com, 
subscribe to our newsletter. 

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And we do have some questions 
coming in. 

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So let's jump to LinkedIn and we
have a question from Greg 

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Walters who said he read some 
somewhere that AGILLMSAI, 

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digital twins, etcetera 
visualize actions and processes 

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like athletes and and more a 
million hours of study in one 

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second. 
Is this correct? 

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And how does this visualization 
impact model collapse and does 

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it? 
This gets to the heart of of how

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you actually create one of these
large language models. 

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You start with a huge amount of 
data, trillions of words, and 

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you go through this process of, 
of, of predicting the next word 

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and gradually getting to the 
point where you can with very 

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high accuracy. 
And the only way you could have 

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gotten that where that point is 
by being able to disambiguate. 

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Words have multiple meanings and
you have to look at the context.

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And so it has, it has to create 
an internal representation of 

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the semantics, the meaning of 
the sentence, in order to be 

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able to understand just the way 
you do it, right? 

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You can predict the next word, 
but you know, you have to 

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understand what the sentence 
means before you can do that. 

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So but that takes a huge amount 
of time and and very expensive. 

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The the the latest GPT 4, for 
example, took two months with 

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20,000 GP US of graphics 
processing units and cost $100 

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million, right. 
So, but the point is that not 

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only now can the, can the, the 
large language model chap GPT 

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answer new questions, but it can
do that like in you press the 

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button and you get the answer 
in, you know, one or two 

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seconds, right? 
And, and that's shocking. 

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I, when I first did it, I just 
couldn't believe this is how 

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could this be? 
And the reason is it's 

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internalized all this 
information so that it 

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immediately is able to respond 
literally, you know, without 

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actually having to think. 
In fact, these large, they don't

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think, they don't think the way 
humans think. 

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And that's one of the things 
we're going to try to improve. 

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The next generation is going to 
actually have internal self 

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generated activity. 
Right now, if you stop your 

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dialogue with ChatGPT, it goes 
blank. 

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It doesn't keep thinking about 
things the way that you do. 

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If you're on your own without 
any sensory input, You think 

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about planning, you think about 
what happened, you know, in the 

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past. 
Chat GDP doesn't do that. 

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It doesn't have an internal 
life. 

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00:15:52,080 --> 00:15:57,040
This is from Arsalan Khan and on
Twitter. 

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And he says artificial 
intelligence is a mirror of 

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human biases. 
How can AI and our brain become 

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less biased quickly? 
And I I think this leads us 

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directly into a discussion of 
the impact of AI on our 

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workforce and work displacements
and all those implications. 

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The bias could come in because 
the data are, are incomplete or 

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skewed. 
And, and, and, and this came 

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out, for example, when face 
recognition was being used. 

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It was much, much, much more 
accurate with white faces and 

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black faces. 
And it turns out that there were

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00:16:36,960 --> 00:16:39,560
many fewer black faces that were
used in a training set. 

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So you go back to the training 
set, you have to curate it. 

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You have to put, make sure 
there's, and now we're 

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discovering it. 
The higher the quality of the 

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data, the better the performance
in general. 

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But there's other things you can
do. 

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And this is, this is a little 
bit more tricky right now. 

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You know, you give, you have to 
give a goal because it is, you 

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00:16:59,760 --> 00:17:03,720
know, deep learning networks 
don't have intrinsic goals the 

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way that humans have goals. 
So you have to give it the goal.

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And the goal typically is I want
to optimize performance on a 

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particular class of problems. 
And so you give it a lot of 

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examples and it, it chugs away 
and, and it gets better and 

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better and better and better. 
And the larger and larger the 

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00:17:20,680 --> 00:17:22,640
network, the, the better and 
better it gets. 

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But the point though, is that 
it, it may not be aligned with a

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00:17:26,720 --> 00:17:30,040
lot of other values that you 
have, like fairness, right? 

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And So what do you do? 
Well, you're going to have to 

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00:17:34,400 --> 00:17:38,080
add fairness as one of the goals
that it has. 

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00:17:38,080 --> 00:17:42,880
And now you have a problem. 
OK, I want maximum performance, 

299
00:17:42,880 --> 00:17:44,920
but I also want maximum 
fairness. 

300
00:17:44,920 --> 00:17:48,400
I can't have both, right? 
So I have to wait them. 

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00:17:48,400 --> 00:17:52,960
I have to decide, well, half and
half or maybe 90% performance 

302
00:17:52,960 --> 00:17:56,600
and 10% fairness, you know, that
that's a decision has to be made

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00:17:56,600 --> 00:17:58,720
explicitly. 
And you know, we're somehow 

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00:17:58,720 --> 00:18:01,880
we're making it implicitly. 
And when we deal with the world,

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00:18:02,400 --> 00:18:06,880
you know, given the cultural 
biases that we have now, here's 

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00:18:06,880 --> 00:18:09,680
something about bias, though, 
and, and I just want to put this

307
00:18:09,680 --> 00:18:12,000
to you, OK, I'm going to ask a 
question of you and your 

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00:18:12,000 --> 00:18:16,880
audience, OK? 
You know, humans are definitely 

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00:18:16,880 --> 00:18:21,520
biased, right? 
We see this all time and LO, Ms.

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00:18:21,520 --> 00:18:23,560
reflect that to some extent 
because they're trained on human

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00:18:23,560 --> 00:18:26,400
data. 
Here's the question, which do 

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00:18:26,400 --> 00:18:30,640
you think are going to be easier
to fix, the LLM or the human? 

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00:18:30,960 --> 00:18:33,880
I would. 
Assume the human is easier to 

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00:18:33,880 --> 00:18:40,280
fix because with the human you 
have control in quotes over one,

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00:18:40,520 --> 00:18:45,600
whereas to fix bias in the LLM 
you need to adjust a very large 

316
00:18:45,600 --> 00:18:47,760
data set. 
Actually, I'd be curious to know

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00:18:47,760 --> 00:18:51,120
what your audience thinks. 
Folks, you heard the question. 

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00:18:51,520 --> 00:18:55,480
In my experience, I've known a 
lot of different people and very

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00:18:55,480 --> 00:18:57,360
rare that they change their 
minds about it. 

320
00:18:57,680 --> 00:19:00,600
They're really fixed in their 
ways. 

321
00:19:00,600 --> 00:19:04,240
You know, as you get older, I 
mean, maybe younger children, 

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00:19:04,240 --> 00:19:06,880
OK, there, there, there's some 
hope there of, of changing their

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00:19:06,880 --> 00:19:08,120
by. 
But you come into the world, you

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00:19:08,120 --> 00:19:10,920
don't know what the language is.
You don't know what the values 

325
00:19:10,920 --> 00:19:13,120
are of the culture. 
And you learn through 

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00:19:13,120 --> 00:19:15,760
reinforcement learning, by the 
way, you know, what's, what's 

327
00:19:16,320 --> 00:19:19,720
things that you, that you 
should, how, how to deal with 

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00:19:19,720 --> 00:19:23,400
relationships, how, how to 
value, you know, you know, 

329
00:19:23,400 --> 00:19:27,440
people's advice, think things 
that you know, that are 

330
00:19:27,520 --> 00:19:32,760
different in different cultures,
how you deal with, you know, 

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00:19:32,760 --> 00:19:35,200
truth and so forth. 
It's it's different, it's not 

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00:19:35,200 --> 00:19:41,360
the same and and you learn. 
And Greg Walters on LinkedIn 

333
00:19:41,600 --> 00:19:44,240
agrees with you. 
He comes back and he said it's 

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00:19:44,240 --> 00:19:48,040
the LLM that will be easier to. 
That's because we engineered it.

335
00:19:48,040 --> 00:19:49,880
We can fix it. 
But how? 

336
00:19:50,040 --> 00:19:56,240
How do you fix that bias given 
there are so many levels of 

337
00:19:56,760 --> 00:20:00,520
insidious? 
OK, OK, OK, so he he in my book,

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00:20:00,560 --> 00:20:04,880
you know, chat GDP and the 
future of I, I actually laid out

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00:20:04,880 --> 00:20:07,840
because I there's a there's a 
lot in the book that is is is 

340
00:20:07,840 --> 00:20:11,240
really inspired by the brain. 
And by the way, there's a 

341
00:20:11,520 --> 00:20:14,480
revolution going on in 
neuroscience that is equally 

342
00:20:14,480 --> 00:20:16,800
important as what's happening in
AI. 

343
00:20:16,800 --> 00:20:19,240
And this has to do with the 
brain initiative, Obama's brain 

344
00:20:19,240 --> 00:20:22,120
initiative. 
It's been 10 years on and we 

345
00:20:22,120 --> 00:20:27,640
have made enormous strides in 
understanding the mechanisms 

346
00:20:27,640 --> 00:20:31,640
underlying your brain. 
And so we're, we're going to 

347
00:20:31,640 --> 00:20:35,680
actually be able to really, you 
know, get, get, come up again 

348
00:20:35,680 --> 00:20:39,200
with a much better explanation 
for the decisions that we make. 

349
00:20:39,920 --> 00:20:43,920
But, but, but here, here's, you 
know, when, when we're dealing 

350
00:20:43,920 --> 00:20:50,200
with, as I told you with for 
humans, you use reinforcement 

351
00:20:50,200 --> 00:20:51,840
learning. 
So here's what has to happen in 

352
00:20:51,840 --> 00:20:55,200
AI instead of just training the 
network at the beginning. 

353
00:20:55,200 --> 00:20:57,200
And then that's it. 
You, what you're going to have 

354
00:20:57,200 --> 00:20:59,880
to do is use reinforcement 
learning all along. 

355
00:21:00,120 --> 00:21:02,960
We need lifelong learning where 
we have reinforcement learning 

356
00:21:02,960 --> 00:21:06,800
going hand in hand with the, 
the, the declarative, it's 

357
00:21:06,800 --> 00:21:08,480
called the declarative knowledge
system. 

358
00:21:09,000 --> 00:21:12,960
And, and so we have to basically
treat the LLM like a child, 

359
00:21:13,560 --> 00:21:16,640
right, You know, and, and punish
the child when it does say 

360
00:21:16,640 --> 00:21:19,520
something wrong, does something 
wrong, and that how else is it 

361
00:21:19,520 --> 00:21:21,720
going to learn that right? 
We have to align it with our 

362
00:21:21,720 --> 00:21:24,000
values. 
And, and, and that's beginning 

363
00:21:24,000 --> 00:21:25,800
to happen. 
And I know a couple of companies

364
00:21:25,800 --> 00:21:29,000
already used it, not for this 
particular purpose, but for 

365
00:21:29,000 --> 00:21:30,640
example, something called chain 
of thought. 

366
00:21:30,920 --> 00:21:33,160
When you want to solve a 
problem, you break into pieces 

367
00:21:33,400 --> 00:21:34,680
and you solve each one 
separately. 

368
00:21:34,680 --> 00:21:37,160
Mathematicians do this all time 
when they're proving a theorem. 

369
00:21:37,640 --> 00:21:41,200
But the LLMS, if you ask them, 
they just jump to the answer and

370
00:21:41,200 --> 00:21:42,760
sometimes they're right, 
sometimes they're wrong. 

371
00:21:43,200 --> 00:21:45,960
But now you can actually train 
using reinforcement learning, 

372
00:21:46,400 --> 00:21:50,080
this habit of breaking into 
pieces and solving each one 

373
00:21:50,080 --> 00:21:51,640
separately. 
And now it's gone. 

374
00:21:51,720 --> 00:21:54,560
The performance has gone on 
these mathematical problems from

375
00:21:54,560 --> 00:21:57,480
20% to 80%. 
So this is an example, you know,

376
00:21:57,600 --> 00:21:59,000
you're using reinforcement 
learning. 

377
00:21:59,000 --> 00:22:04,280
It's actually in part a, a way 
of a way of solving problems and

378
00:22:04,280 --> 00:22:07,200
actually a method that could 
help not not just solve 

379
00:22:07,200 --> 00:22:10,440
mathematical problems, but any 
problem that requires, you know,

380
00:22:10,480 --> 00:22:15,560
in, in in manufacturing, in 
figuring out how to reconfigure 

381
00:22:15,560 --> 00:22:18,840
your office, all of that. 
Should we should be able to 

382
00:22:19,080 --> 00:22:21,040
help. 
We should be able to explain, 

383
00:22:21,920 --> 00:22:24,080
you know, through a sequence of 
actions, how you're going to get

384
00:22:24,080 --> 00:22:27,160
to some goal. 
And in answer to your question 

385
00:22:27,440 --> 00:22:32,560
to the audience of which will be
easier to remove or address bias

386
00:22:32,800 --> 00:22:38,400
in the LLM or in people, Isaac 
Sacolic comes back and he says 

387
00:22:38,400 --> 00:22:40,480
it's easier to fix AI than 
humans. 

388
00:22:40,480 --> 00:22:44,080
People don't change belief 
systems easily, and data and 

389
00:22:44,080 --> 00:22:47,080
weights can change in an AI. 
The real issue is understanding 

390
00:22:47,560 --> 00:22:51,040
what values the data scientists 
embedded in their training. 

391
00:22:51,400 --> 00:22:57,000
So he's in agreement with you. 
And Arsalan Khan is also in 

392
00:22:57,000 --> 00:22:59,200
agreement. 
Everybody's against what I said.

393
00:22:59,760 --> 00:23:06,000
Arsalan Khan says LLMS might be 
easier to change since the input

394
00:23:06,160 --> 00:23:10,120
is from multiple people, whereas
people rarely changed. 

395
00:23:10,280 --> 00:23:15,680
Exactly your point. 
But now let's talk about the 

396
00:23:15,680 --> 00:23:23,320
implications of all of this on 
work, the workforce, jobs. 

397
00:23:23,560 --> 00:23:26,560
Thoughts on that? 
We are at the stage that the 

398
00:23:26,560 --> 00:23:30,240
Wright brothers were at the 
beginning of aviation 100 years 

399
00:23:30,240 --> 00:23:32,160
ago. 
The very first flight by the 

400
00:23:32,520 --> 00:23:35,800
Wright brothers was 10 feet up 
and 100 feet forward. 

401
00:23:36,360 --> 00:23:39,480
That was it. 
They were inspired by how birds 

402
00:23:39,480 --> 00:23:42,560
glide by the airfoil. 
They were inspired by the 

403
00:23:42,560 --> 00:23:46,600
lightness of the wings, and that
was why they use canvas. 

404
00:23:47,160 --> 00:23:51,400
But the most difficult part of 
making aviation safe was 

405
00:23:51,400 --> 00:23:56,040
figuring out how to regulate, 
you know, and how to control the

406
00:23:56,040 --> 00:23:58,760
direction you're going and, and 
regulate it so that you don't 

407
00:23:58,760 --> 00:24:01,320
crash. 
That was the difficult problem. 

408
00:24:02,320 --> 00:24:04,720
Well, we're, we're living 
through that right now, except 

409
00:24:04,720 --> 00:24:06,200
that maybe it won't take 100 
years. 

410
00:24:06,200 --> 00:24:08,960
It'll only take, you know, 1020 
years. 

411
00:24:09,640 --> 00:24:12,440
So we're, we're, we're, we're 
just at the very beginning of 

412
00:24:12,440 --> 00:24:13,960
that process. 
And what's going to happen over 

413
00:24:13,960 --> 00:24:18,480
the next 10 years near term is 
incremental advances and that's 

414
00:24:18,480 --> 00:24:20,120
already happening. 
You see all these language 

415
00:24:20,120 --> 00:24:23,920
models, there's now a dozens of 
them out there with different 

416
00:24:24,000 --> 00:24:28,000
capabilities and, you know, 
focused on different problems 

417
00:24:28,000 --> 00:24:30,960
that have to be solved. 
So, you know, we're, we're just 

418
00:24:30,960 --> 00:24:34,280
exploring that and, and one of 
the directions that we're going 

419
00:24:34,280 --> 00:24:37,080
is actually not bigger and 
bigger because we've run out of 

420
00:24:37,080 --> 00:24:43,440
data, but smaller and smaller 
with quality data, with data 

421
00:24:43,440 --> 00:24:47,160
that's more specific to your 
particular company, to your 

422
00:24:47,160 --> 00:24:50,720
particular profession. 
And that now is, is going to 

423
00:24:51,000 --> 00:24:54,040
shift the balance away from 
these big high tech companies 

424
00:24:54,200 --> 00:24:58,480
toward, you know, the 
enterprise, the companies, the 

425
00:24:58,480 --> 00:25:01,720
ones that are actually doing, 
you know, the, the, by far the 

426
00:25:01,720 --> 00:25:06,800
most important job in society, 
which was, you know, making 

427
00:25:06,800 --> 00:25:10,960
things and getting things to 
work and, and dealing with the 

428
00:25:10,960 --> 00:25:13,400
complexity of the world. 
And that, that could be done. 

429
00:25:14,360 --> 00:25:18,480
This, this is something that is,
is, is, is not going to take 

430
00:25:18,480 --> 00:25:21,560
just five years. 
It's not going to take 10 years 

431
00:25:21,960 --> 00:25:25,200
because it takes is you have to 
complete reorganization of the 

432
00:25:25,200 --> 00:25:30,480
way that the, the, your office 
and your company is organized. 

433
00:25:30,920 --> 00:25:34,320
So right now, for example, I'll 
just give one example. 

434
00:25:35,840 --> 00:25:38,080
You know, you have databases all
over the place, especially if 

435
00:25:38,080 --> 00:25:40,920
you're an international company 
and you know, how do you 

436
00:25:40,920 --> 00:25:43,440
integrate across databases? 
Well, I mean, you have an IT 

437
00:25:43,440 --> 00:25:46,200
person who has ways of doing 
that and, but you know, to 

438
00:25:46,200 --> 00:25:49,240
answer your question, that 
requires a lot of comparison 

439
00:25:49,240 --> 00:25:54,560
and, and, you know, accretion 
of, of, of, of different 

440
00:25:54,560 --> 00:25:57,760
sources. 
That's, that's going to take a 

441
00:25:57,760 --> 00:25:59,640
long time. 
But it one of the things that 

442
00:25:59,640 --> 00:26:01,960
LMS are really good at it 
because it's already done that 

443
00:26:01,960 --> 00:26:04,800
for the database of the world. 
Why not for your company? 

444
00:26:04,920 --> 00:26:06,920
All of those databases could be 
integrated. 

445
00:26:07,280 --> 00:26:09,760
And now when you want to answer 
a question, you don't go to the 

446
00:26:09,760 --> 00:26:13,200
IT guy. 
You ask your, your ChatGPT. 

447
00:26:13,200 --> 00:26:14,840
Well, you'd call it something 
else, right? 

448
00:26:14,840 --> 00:26:19,960
You know, it would be called 
chat IBM, you know, and, and 

449
00:26:19,960 --> 00:26:22,440
that way you're, you're going to
be able to have access to 

450
00:26:22,440 --> 00:26:25,760
instantly to all kinds of 
important questions that you can

451
00:26:25,760 --> 00:26:28,760
answer that may help you make 
decisions. 

452
00:26:28,760 --> 00:26:31,080
This is if you're, you know, of 
course, a head of a company. 

453
00:26:31,240 --> 00:26:32,880
What about if you're in the 
middle of the company? 

454
00:26:33,320 --> 00:26:37,240
Now, one of the things to keep 
in mind is that these tools 

455
00:26:37,640 --> 00:26:41,040
require training. 
You know, chat GDP 

456
00:26:41,080 --> 00:26:43,560
out-of-the-box. 
You can ask the questions, but 

457
00:26:43,560 --> 00:26:46,200
the answers you get back are 
often not the most useful. 

458
00:26:46,200 --> 00:26:49,320
That's because like any tool, 
you have to learn how to use the

459
00:26:49,320 --> 00:26:52,120
tool. 
And you know, there's a, a whole

460
00:26:52,120 --> 00:26:56,680
group of people now that call 
themselves prompt engineers. 

461
00:26:56,680 --> 00:26:57,920
And what, what, what does that 
mean? 

462
00:26:57,920 --> 00:27:03,120
It means that they know how, how
to use the prompt in order to be

463
00:27:03,120 --> 00:27:06,800
able to more quickly get useful 
answers out. 

464
00:27:06,800 --> 00:27:11,320
And, and in my book, I go into 
this in quite some detail that 

465
00:27:11,320 --> 00:27:15,800
may help, that may help them. 
And, and the other thing is, is 

466
00:27:15,800 --> 00:27:18,840
it's, it's really interesting. 
It's the, you know, if you 

467
00:27:18,840 --> 00:27:23,760
really want to incentivize 
people, you, you know, you what 

468
00:27:23,760 --> 00:27:27,000
you have to do, dealing with 
chatty P is fine. 

469
00:27:27,000 --> 00:27:29,240
People do it on their own. 
People just doing it because 

470
00:27:29,240 --> 00:27:32,360
it's a lot of fun, right? 
Well, once you, once they get 

471
00:27:32,360 --> 00:27:35,760
trained on doing this, this is 
going to help with productivity.

472
00:27:35,760 --> 00:27:38,960
It's, it's, it's already doing 
that in the many areas, like I 

473
00:27:38,960 --> 00:27:42,160
gave the example of medicine, 
but it, it's, it's going to help

474
00:27:42,160 --> 00:27:45,360
people in ways that nobody ever 
even imagined, right? 

475
00:27:45,360 --> 00:27:50,440
I mean, this is, it's, it's, 
this is something that like, you

476
00:27:50,440 --> 00:27:53,200
know, what was the killer app 
for personal computers, right? 

477
00:27:53,200 --> 00:27:58,400
It, it wasn't, you know, simply 
typing and, and you know, the 

478
00:27:58,960 --> 00:28:02,160
letters, it was Lotus 123. 
Do you remember that? 

479
00:28:02,160 --> 00:28:06,160
It was a spreadsheet and, and 
that suddenly that was something

480
00:28:06,160 --> 00:28:10,360
that's very useful that could be
used by not just individuals, 

481
00:28:10,360 --> 00:28:14,320
but by companies and organizing 
all the data and so forth. 

482
00:28:14,320 --> 00:28:18,040
And, and that has become central
to the, to the way that now we 

483
00:28:18,040 --> 00:28:23,120
all deal with large data sets as
we, we have them in these super,

484
00:28:24,360 --> 00:28:27,000
you know, you know, the 
spreadsheets now are, are, are 

485
00:28:27,000 --> 00:28:29,320
much better design than Louis 
123. 

486
00:28:29,560 --> 00:28:32,680
But the same thing is going on 
right now is that we're, we're, 

487
00:28:32,880 --> 00:28:37,000
we're beginning to develop the 
tools that are specific and in 

488
00:28:37,000 --> 00:28:39,280
surprising ways. 
Let me give you one example of 

489
00:28:39,280 --> 00:28:42,360
something that surprised me. 
It's in my, and again, it's in 

490
00:28:42,360 --> 00:28:46,160
my book. 
So a lot of people have mental 

491
00:28:46,160 --> 00:28:50,440
problems, you know, they have 
anxiety, they have phobias and 

492
00:28:50,440 --> 00:28:52,040
so forth. 
And, and you know, and, and 

493
00:28:52,040 --> 00:28:55,360
worse and mental disorders, but 
you know that what do they do? 

494
00:28:55,360 --> 00:29:00,360
They go to a psychiatrist or a 
cognitive therapist and you 

495
00:29:00,360 --> 00:29:04,160
know, they, they have to make 
their appointment weeks ahead of

496
00:29:04,160 --> 00:29:07,880
time. 
And then, you know, they go and 

497
00:29:07,880 --> 00:29:10,440
then, you know, they have an 
hour and then they get a big 

498
00:29:10,440 --> 00:29:14,400
bill right now. 
You know, this is, this is, you 

499
00:29:14,400 --> 00:29:17,240
know, it, it helps, it really, 
it turns out cognitive therapy 

500
00:29:17,240 --> 00:29:20,000
is as good as taking a pill. 
It really is. 

501
00:29:21,200 --> 00:29:23,280
It's and, and it's 
complementary, by the way. 

502
00:29:24,520 --> 00:29:28,480
Now they did a test. 
This is a scientific study. 

503
00:29:29,120 --> 00:29:34,480
If people are given the choice 
between an AI psychiatrist or a 

504
00:29:34,480 --> 00:29:36,240
human psychiatrist, what would 
they choose? 

505
00:29:36,240 --> 00:29:38,400
What do you think, Michael? 
What do you think? 

506
00:29:38,760 --> 00:29:44,000
I will say that they choose the 
AI over the psychiatrist you'd. 

507
00:29:44,000 --> 00:29:46,040
Figure this out from my first 
trick question. 

508
00:29:48,000 --> 00:29:51,320
Yeah you're absolutely right. 
But majority of, of humans feel 

509
00:29:51,320 --> 00:29:56,720
more comfortable talking about, 
you know, personal things that 

510
00:29:56,720 --> 00:29:58,160
it might be a little 
embarrassing, right? 

511
00:29:58,160 --> 00:30:00,440
If they're talking to another 
human who are, you know, humans 

512
00:30:00,440 --> 00:30:03,640
are very judgmental, right? 
I mean, but the AI, you know, 

513
00:30:03,640 --> 00:30:06,040
it, it's not going to judge you 
away. 

514
00:30:06,040 --> 00:30:09,600
It doesn't have any internal 
care, but you know, it's going 

515
00:30:09,600 --> 00:30:13,560
to give you respond in a way 
that is objective and so forth. 

516
00:30:14,960 --> 00:30:19,080
So you know and you know this is
this already happened back at 

517
00:30:19,080 --> 00:30:23,040
MIT in the early days of AI when
someone put a very simple 

518
00:30:23,040 --> 00:30:25,560
program that it did very simple 
thing that just repeated the 

519
00:30:25,560 --> 00:30:27,280
question. 
Eliza. 

520
00:30:27,720 --> 00:30:32,960
Eliza And, you know, a Weisbaum 
Weisenbaum discovered that his 

521
00:30:32,960 --> 00:30:35,000
secretary is using it during the
lunch break. 

522
00:30:35,000 --> 00:30:39,200
You know, it's like, and you 
know, it didn't, she didn't care

523
00:30:39,200 --> 00:30:41,840
that it was a machine as in a 
very simple minded machine. 

524
00:30:41,840 --> 00:30:44,040
You know, she did it because it 
kind of helped. 

525
00:30:44,040 --> 00:30:46,640
It got her to think about 
things, you know, explicitly. 

526
00:30:46,840 --> 00:30:48,480
So there you go. 
I mean, that's that's 

527
00:30:48,480 --> 00:30:50,720
unexpected, right? 
There's a lot of unintended 

528
00:30:51,040 --> 00:30:52,800
consequences. 
And by the way, not all good. 

529
00:30:52,800 --> 00:30:54,480
There's going to be bad ones 
too. 

530
00:30:54,480 --> 00:30:57,120
And so that's why we have to 
really be careful about, you 

531
00:30:57,120 --> 00:31:02,080
know, what, what to expect. 
You have just been describing 

532
00:31:02,280 --> 00:31:08,560
what I would call incremental 
changes of efficiency, right? 

533
00:31:08,560 --> 00:31:14,040
We now have a critical thinking 
or an information partner to 

534
00:31:14,040 --> 00:31:17,280
help us improve our writing to 
research and so forth. 

535
00:31:17,600 --> 00:31:25,120
But what about the more that the
deeper implications and more 

536
00:31:25,760 --> 00:31:30,960
foundational changes that this 
may drive in society and in in 

537
00:31:30,960 --> 00:31:32,880
the workplace? 
Any any thoughts on that? 

538
00:31:33,320 --> 00:31:35,480
In the short room, you're not 
going to lose your job. 

539
00:31:35,880 --> 00:31:39,720
Your job is going to change and 
it's going to change because you

540
00:31:39,720 --> 00:31:41,760
have these new tools. 
You're going to have to learn 

541
00:31:41,760 --> 00:31:44,400
new skills. 
And that's why it's really 

542
00:31:44,400 --> 00:31:48,080
important that we have within 
companies and, and it turns out 

543
00:31:48,080 --> 00:31:52,200
that we have a, a ways of doing 
that that could help companies. 

544
00:31:52,920 --> 00:31:56,240
This is called massive Open 
online courses and they're free 

545
00:31:56,240 --> 00:31:58,120
and there's a lot of out there 
now there's like, you know, 

546
00:31:58,120 --> 00:32:02,000
10,000 and I have one myself 
called learning how to learn. 

547
00:32:02,880 --> 00:32:05,640
And this is with Barbara Oakley.
And what we realized was a lot 

548
00:32:05,640 --> 00:32:10,400
of people, especially 25 to 35, 
half of them are college 

549
00:32:10,400 --> 00:32:13,360
educated, are in the workforce 
and now they need new skills. 

550
00:32:13,360 --> 00:32:16,720
And it's harder to learn when 
you're in that position because 

551
00:32:16,720 --> 00:32:20,440
you can't go back to school and 
you have mortgage and children. 

552
00:32:20,440 --> 00:32:23,560
And so you know, you want to be 
able to be more efficient. 

553
00:32:23,560 --> 00:32:26,240
We teach you how to be more 
efficient through what we know 

554
00:32:26,240 --> 00:32:27,880
about the brain, how the brain 
learns. 

555
00:32:28,360 --> 00:32:31,800
In any case, they're there, but 
there are all kinds of mooks out

556
00:32:31,800 --> 00:32:36,520
there about how to use the new 
tools of and the idea I think is

557
00:32:36,560 --> 00:32:42,880
for people now who have a job 
are going to be using your tools

558
00:32:42,880 --> 00:32:45,080
more efficiently. 
But gradually the job is going 

559
00:32:45,080 --> 00:32:47,560
to morph. 
It's it's going to be the 

560
00:32:47,560 --> 00:32:50,240
boundaries between jobs may 
change in terms of, you know, 

561
00:32:50,240 --> 00:32:54,000
what people can do and 
integrating more often rather 

562
00:32:54,000 --> 00:32:56,680
than having stacked layers and 
so forth. 

563
00:32:57,360 --> 00:32:59,600
You know, it's, it's impossible 
to predict the future. 

564
00:32:59,600 --> 00:33:03,640
Let me ask you, OK, Michael, you
were around in the 90s, right? 

565
00:33:04,080 --> 00:33:05,440
Yes. 
OK. 

566
00:33:05,600 --> 00:33:08,120
You remember when the Internet 
went public, right? 

567
00:33:08,720 --> 00:33:11,280
Yeah. 
Could you have predicted what 

568
00:33:11,280 --> 00:33:13,800
influence the Internet would 
have on every aspect of your 

569
00:33:13,800 --> 00:33:15,840
life today? 
Absolutely not. 

570
00:33:15,840 --> 00:33:17,280
Not at that time. 
OK. 

571
00:33:17,280 --> 00:33:19,600
Well, we have another technology
that's that's going to have a 

572
00:33:19,600 --> 00:33:23,400
equally important impact up the 
road that we can't predict. 

573
00:33:23,640 --> 00:33:28,680
It's, it's just, it has, it has 
so many different effects, so 

574
00:33:28,680 --> 00:33:33,520
many different parts of society.
But Terry, I did not invent or 

575
00:33:33,520 --> 00:33:38,000
discover important aspects, 
parts of the that underlie the 

576
00:33:38,400 --> 00:33:42,640
Internet, but you did when it 
comes to deep learning. 

577
00:33:42,640 --> 00:33:47,880
And so therefore I look to you 
as the the the prophet and the 

578
00:33:47,880 --> 00:33:52,200
seer of what may come. 
The reality is that I'm actually

579
00:33:53,480 --> 00:33:56,720
probably no more capable than 
you are. 

580
00:33:56,720 --> 00:33:59,880
In fact, maybe less capable of 
of predicting the future. 

581
00:34:00,800 --> 00:34:05,800
You know, the Internet pioneers 
back then. 

582
00:34:05,800 --> 00:34:10,679
Let me give you an example, OK. 
You know, Google, when it 

583
00:34:10,679 --> 00:34:13,600
started had a motto, do no evil.
Do you remember that? 

584
00:34:14,360 --> 00:34:16,280
Yeah, absolutely. 
And, and, you know, that they 

585
00:34:16,280 --> 00:34:19,280
were very idealistic. 
They said this is going to 

586
00:34:19,280 --> 00:34:22,159
democratize information. 
Everybody is going to have 

587
00:34:22,159 --> 00:34:25,159
access to information and their 
voices will be heard. 

588
00:34:25,639 --> 00:34:31,000
OK, well, could they have 
predicted how that will play 

589
00:34:31,000 --> 00:34:32,840
out? 
And here we are now we're we're 

590
00:34:32,840 --> 00:34:37,400
dealing with, you know, 
misinformation, fake news, echo 

591
00:34:37,400 --> 00:34:39,000
chambers. 
I mean, this is like, you know, 

592
00:34:39,000 --> 00:34:40,679
who could have predicted that, 
right? 

593
00:34:40,679 --> 00:34:43,600
I mean, this is something that 
even the experts didn't predict.

594
00:34:43,920 --> 00:34:47,880
The enthusiasm of young people 
before they became billionaires.

595
00:34:47,880 --> 00:34:49,159
That's right. 
That's right. 

596
00:34:49,159 --> 00:34:52,880
So I'm a young, I was once a 
good person in any case. 

597
00:34:54,960 --> 00:34:58,080
Yeah, we, we, we, we are, you 
know, I'm, I'm actually an 

598
00:34:58,080 --> 00:35:00,280
optimist. 
I, I actually think that we will

599
00:35:00,280 --> 00:35:03,840
get it sorted out, but I know 
it's not going to be easy and 

600
00:35:03,840 --> 00:35:06,200
it's going to take a long time. 
And and that's true of all 

601
00:35:06,200 --> 00:35:07,960
technologies. 
It's not like it, this is 

602
00:35:07,960 --> 00:35:10,120
different. 
It's just, it's just that it's 

603
00:35:10,760 --> 00:35:17,360
so new that we really are just 
beginning to, you know, you 

604
00:35:17,440 --> 00:35:21,920
know, trying to beginning to 
understand the capabilities it's

605
00:35:21,920 --> 00:35:24,840
moving target, it's 
incrementally improving there. 

606
00:35:25,160 --> 00:35:28,080
There may be a breakthrough and 
it may not be, it may be, you 

607
00:35:28,080 --> 00:35:30,720
know, I don't know, 10 years, 
maybe 20 years. 

608
00:35:32,040 --> 00:35:34,320
And I think it's going to be the
breakthrough, I think is going 

609
00:35:34,320 --> 00:35:38,080
to be when you put something 
which call is called System 2 

610
00:35:38,080 --> 00:35:39,560
into these large language 
models. 

611
00:35:39,560 --> 00:35:43,120
System 1 is what we have right 
now, which is basically just 

612
00:35:43,120 --> 00:35:46,640
trained to, to produce, you 
know, generate the generative AI

613
00:35:46,640 --> 00:35:50,360
one word after the next. 
But this, this system too, is 

614
00:35:50,360 --> 00:35:52,960
the one I alluded to earlier, 
which is cell generated 

615
00:35:52,960 --> 00:35:55,600
activity. 
And, and we, we actually know 

616
00:35:55,600 --> 00:35:57,080
how that's done in the human 
brain. 

617
00:35:57,080 --> 00:35:59,440
And so it's just going to be a 
matter of time before that's 

618
00:36:00,480 --> 00:36:04,320
transplanted into AI. 
You know it, but it's not going 

619
00:36:04,320 --> 00:36:07,320
to take place in, in, in 5 or 10
years. 

620
00:36:07,320 --> 00:36:09,920
We're talking here for probably,
you know, decades out. 

621
00:36:10,320 --> 00:36:17,880
Chris Peterson on Twitter says 
the current hype based AI takes 

622
00:36:17,920 --> 00:36:21,640
vastly more resource inputs per 
question than a human brain 

623
00:36:21,640 --> 00:36:23,880
takes for 24 hours of doing 
everything. 

624
00:36:24,840 --> 00:36:28,200
Can you talk about the 
sustainability, the power 

625
00:36:28,200 --> 00:36:30,880
requirements, the resource 
requirements? 

626
00:36:31,080 --> 00:36:35,480
You alluded to this earlier in 
your discussion of the trade off

627
00:36:35,480 --> 00:36:41,760
between completeness versus 
rooting out bias and the input 

628
00:36:41,760 --> 00:36:43,480
cost and time associated with 
that. 

629
00:36:43,880 --> 00:36:48,480
We have to set priorities. 
It can't things have been the 

630
00:36:48,480 --> 00:36:51,000
cost of things have is gone 
through the roof and with that 

631
00:36:51,000 --> 00:36:54,760
cannot continue. 
And I also alluded to the fact 

632
00:36:54,760 --> 00:36:57,240
that the next generation they're
going to be smaller language 

633
00:36:57,240 --> 00:37:00,720
models with higher quality data.
That's One Direction. 

634
00:37:00,880 --> 00:37:04,240
The other direction is hardware 
and I have old chapter on this 

635
00:37:04,240 --> 00:37:06,320
in my book, right? 
If you're interested go, you 

636
00:37:06,320 --> 00:37:11,200
should go there. 
So the human brain is able to 

637
00:37:11,200 --> 00:37:16,720
function at very high levels 
with 20 watts of power, some a 

638
00:37:16,720 --> 00:37:18,400
little brighter than others, 
right? 

639
00:37:18,720 --> 00:37:23,440
But you know that's much less 
than the the gigawatts that are 

640
00:37:23,440 --> 00:37:27,040
out there being used right now 
to answer your questions. 

641
00:37:27,840 --> 00:37:30,320
So there's clearly a huge, huge 
imbalance. 

642
00:37:30,320 --> 00:37:33,920
And that's because the 
technology that nature uses is, 

643
00:37:33,920 --> 00:37:36,320
is based, is gone down to the 
molecular level. 

644
00:37:36,320 --> 00:37:40,240
It's really, really advanced. 
But you know, we're, we're 

645
00:37:40,240 --> 00:37:43,360
actually, there's a hundreds of 
companies out there that are 

646
00:37:43,360 --> 00:37:46,200
building more efficient 
technology that is going to make

647
00:37:47,280 --> 00:37:53,960
lower power much more the, the 
architecture that you need for 

648
00:37:54,200 --> 00:37:57,640
these deep learning networks is 
completely different from the 

649
00:37:57,640 --> 00:38:00,320
von Neumann architecture that is
in your PC. 

650
00:38:00,960 --> 00:38:06,000
That architecture does 1 
instruction at a time and it's a

651
00:38:06,000 --> 00:38:08,520
has to fetch information from 
memory, which is separate. 

652
00:38:08,760 --> 00:38:14,440
Well, in your brain, the memory 
and the processors are one in 

653
00:38:14,440 --> 00:38:16,840
the same. 
They're, they're integrated and 

654
00:38:16,880 --> 00:38:18,520
there are a lot more processors,
right? 

655
00:38:18,520 --> 00:38:20,920
This is all the neurons. 
You have 100 billion neurons in 

656
00:38:20,920 --> 00:38:23,680
your brain. 
And now we're up to, you know, 

657
00:38:23,960 --> 00:38:29,760
it, it, you know, literally 100 
trillion of synapses in your 

658
00:38:29,760 --> 00:38:33,960
brain, we're up to a trillion 
weights in these networks. 

659
00:38:33,960 --> 00:38:37,240
So we're still like only 1% of 
the brain even just in raw 

660
00:38:37,240 --> 00:38:40,080
power. 
But here's the beauty is that we

661
00:38:40,080 --> 00:38:43,920
can special purpose chips that 
could be much more efficient 

662
00:38:44,480 --> 00:38:47,040
and, and and that will take us 
down by a couple orders of 

663
00:38:47,040 --> 00:38:49,680
magnitude over the next 10 years
already going on. 

664
00:38:49,680 --> 00:38:51,600
And this has happened to GP us 
are a good example. 

665
00:38:51,600 --> 00:38:55,400
That is A2 orders of magnitude 
when they put GPT, when they 

666
00:38:55,720 --> 00:39:01,680
transplanted these original deep
learning networks onto GPUs, it 

667
00:39:01,680 --> 00:39:03,400
was tours of magnitude more 
efficient. 

668
00:39:03,400 --> 00:39:06,720
And the reason is that they have
thousands of processing units 

669
00:39:06,760 --> 00:39:10,400
just like all the neurons 
working in parallel exchanging 

670
00:39:10,400 --> 00:39:12,880
information. 
So that was that was a big step.

671
00:39:12,880 --> 00:39:15,080
That was a huge jump. 
And that there's an inflection. 

672
00:39:15,080 --> 00:39:18,160
The the Moore's law went from 
doubling every two years to 

673
00:39:18,160 --> 00:39:20,200
doubling every two months, 
literally. 

674
00:39:20,400 --> 00:39:22,600
I mean, this was a huge, huge 
change. 

675
00:39:22,920 --> 00:39:24,800
Now that's that's going to 
happen again. 

676
00:39:24,800 --> 00:39:28,640
And it's, it's, it's, it's going
to become probably another two 

677
00:39:28,640 --> 00:39:33,440
orders of magnitude or three, 
possibly with a, a new class of 

678
00:39:33,440 --> 00:39:36,440
computing called neuromorphic 
engineering. 

679
00:39:36,440 --> 00:39:39,120
What is that? 
Well, it turns out that if if 

680
00:39:39,120 --> 00:39:42,520
you take your digital chip, 
which are basically 0 ones, 

681
00:39:42,520 --> 00:39:46,480
right, and run them near 0 where
things are analog, by the way, 

682
00:39:46,480 --> 00:39:48,360
digital chips are actually 
analog when you look at the 

683
00:39:48,360 --> 00:39:51,240
actual transistors, but they run
into the rail. 

684
00:39:52,240 --> 00:39:55,160
But if you work down there, and 
this is Carver B, that Caltech 

685
00:39:55,160 --> 00:39:58,040
actually understood this, that 
you can actually take advantage 

686
00:39:58,040 --> 00:40:02,480
of that processing at that low 
level for doing crude multiplies

687
00:40:02,480 --> 00:40:06,000
and adds much more efficiently 
by by like two or three orders 

688
00:40:06,000 --> 00:40:07,960
of magnitude. 
And now that's mature 

689
00:40:07,960 --> 00:40:09,480
technology. 
And so that's going to come 

690
00:40:09,480 --> 00:40:12,640
online over the next 10 years. 
So see, what's going to happen 

691
00:40:12,640 --> 00:40:15,320
is just like, you know, Moore's 
laws, that the technology gets 

692
00:40:15,320 --> 00:40:17,680
more and more efficient. 
And, and we're, we're just at 

693
00:40:17,680 --> 00:40:21,760
the beginning of that because 
we, you know, we realize now 

694
00:40:21,760 --> 00:40:24,560
that this architecture may be 
more important than, than the 

695
00:40:24,920 --> 00:40:27,800
von Neumann architecture for 
solving many, many kinds of 

696
00:40:27,800 --> 00:40:29,680
problems that before, you know, 
we couldn't. 

697
00:40:30,040 --> 00:40:36,240
This is from Isaac Sukolic and 
Isaac is a big time CIO 

698
00:40:36,320 --> 00:40:39,000
influencers. 
A lot of CIOs listen to him and 

699
00:40:39,000 --> 00:40:42,960
he says he liked your healthcare
example. 

700
00:40:43,400 --> 00:40:49,320
It may be hard to benchmark 
human versus human plus AI 

701
00:40:49,720 --> 00:40:53,040
versus AI and other diagnostic 
areas. 

702
00:40:53,320 --> 00:41:00,280
What are options to validate 
accuracy and build trust with AI

703
00:41:00,280 --> 00:41:02,120
recommendations? 
I think that's a really 

704
00:41:02,120 --> 00:41:05,000
important question. 
That's productivity and, and, 

705
00:41:05,000 --> 00:41:06,480
and that's the bottom line 
actually. 

706
00:41:06,480 --> 00:41:10,720
You know, for a long time, 
computers were you the, the, the

707
00:41:10,840 --> 00:41:14,800
whole business world and, and, 
and, and public are investing in

708
00:41:14,800 --> 00:41:17,200
digital computers and 
productivity didn't change very 

709
00:41:17,200 --> 00:41:18,440
much. 
It wasn't until you connected 

710
00:41:18,440 --> 00:41:21,040
them together that they could 
exchange information. 

711
00:41:21,240 --> 00:41:26,280
That's when things took off. 
Let me go back to just answer 

712
00:41:26,280 --> 00:41:29,240
the question in a concrete way. 
Let's go back to healthcare. 

713
00:41:30,080 --> 00:41:33,680
So, you know, you go to a doctor
for, you know, you have some 

714
00:41:34,200 --> 00:41:37,400
medical problem and you know, 
you walk into the office, you 

715
00:41:37,400 --> 00:41:40,760
have 20 minutes doctor sitting 
there next to a computer and is 

716
00:41:40,760 --> 00:41:45,200
asking you questions, you know, 
about your symptoms, about your 

717
00:41:45,200 --> 00:41:46,960
previous medical history. 
What is he doing? 

718
00:41:46,960 --> 00:41:49,760
He's looking at the computer 
he's typing in because you got 

719
00:41:49,760 --> 00:41:51,720
to get all that in the computer 
because you have to have a 

720
00:41:51,720 --> 00:41:53,800
record, right? 
And then, you know, he's not 

721
00:41:53,800 --> 00:41:56,320
looking at you. 
And then at the end, you know, 

722
00:41:56,320 --> 00:41:59,240
he, he, he, he gives you a list 
of, of drugs that you should 

723
00:41:59,240 --> 00:42:01,080
take or some advice and so 
forth. 

724
00:42:01,080 --> 00:42:04,240
And, and off you go. 
And you know, you, maybe you 

725
00:42:04,240 --> 00:42:06,640
get, you remember half of it if 
you're lucky, right? 

726
00:42:07,080 --> 00:42:08,960
So here's what's happening right
now. 

727
00:42:08,960 --> 00:42:12,120
There are 10 companies out there
that have realized I could put 

728
00:42:12,120 --> 00:42:15,400
together a lot of different AI 
systems to make that process of 

729
00:42:15,400 --> 00:42:20,160
not just a lot more efficient, 
but actually much more likely to

730
00:42:20,160 --> 00:42:22,360
be of help to the to the 
patient. 

731
00:42:23,200 --> 00:42:26,000
So first of all, speech 
recognition, the doctor doesn't 

732
00:42:26,000 --> 00:42:28,600
have to look at the computer. 
He can talk to the patient. 

733
00:42:28,640 --> 00:42:30,680
It turns out you get a lot of 
information by looking at the 

734
00:42:30,680 --> 00:42:32,800
patient, not just, you know, 
what they're saying. 

735
00:42:33,200 --> 00:42:35,400
You can, you can you can tell 
from their facial expressions, 

736
00:42:35,400 --> 00:42:36,800
you know, how serious something 
is. 

737
00:42:36,800 --> 00:42:40,560
You can look at their face, you 
know the color of the face. 

738
00:42:40,560 --> 00:42:44,480
I mean, a good diagnostician use
can use that information right 

739
00:42:44,480 --> 00:42:48,160
and, and jump to, you know, to 
conclusions that you can't just 

740
00:42:48,160 --> 00:42:51,000
with a couple of numbers that 
they are that that you're 

741
00:42:51,000 --> 00:42:55,160
getting, you know, typing in and
OK, now what happens? 

742
00:42:55,160 --> 00:43:00,400
So you press a button at the end
and much more human interaction 

743
00:43:00,640 --> 00:43:03,480
and now chat GDP does the heavy 
lifting. 

744
00:43:03,480 --> 00:43:06,520
It gives you a summary. 
It's very good at that doctor 

745
00:43:06,520 --> 00:43:09,560
looks at it and checks to see 
what's you know, if there's any 

746
00:43:09,560 --> 00:43:12,080
problem in terms of the 
recommendations and so forth. 

747
00:43:12,560 --> 00:43:16,560
And now you know that goes back 
and, and the the patient now 

748
00:43:16,560 --> 00:43:19,200
walks out with actually very 
detailed summary. 

749
00:43:19,200 --> 00:43:21,960
And so now the patient is going 
to be able to understand much 

750
00:43:21,960 --> 00:43:24,920
better what needs to be done 
over the next couple of months, 

751
00:43:24,920 --> 00:43:28,800
you know, in order for the 
patient to be able to, you know,

752
00:43:29,120 --> 00:43:32,800
improve their, their health. 
And, and you know, this, this is

753
00:43:32,800 --> 00:43:36,040
just you kind of one example of 
how we have a system right now, 

754
00:43:36,040 --> 00:43:40,400
which is really disadvantages 
patients, right? 

755
00:43:40,960 --> 00:43:44,280
And doctors, by the way, doctors
don't just stop because they 

756
00:43:44,280 --> 00:43:46,520
have to write up notes 
afterwards and often late into 

757
00:43:46,520 --> 00:43:48,920
the night. 
And now all of that is being 

758
00:43:48,920 --> 00:43:50,120
done. 
They could, they can go and 

759
00:43:50,120 --> 00:43:52,680
they, you know, this is 
something that it's going to 

760
00:43:52,680 --> 00:43:55,080
take decades to permeate the 
medical system. 

761
00:43:55,080 --> 00:43:56,200
You know, they're very 
conservative. 

762
00:43:56,200 --> 00:43:58,800
So it's going to take a long 
time and it has it'll have flaws

763
00:43:58,800 --> 00:44:02,080
and it'll there'll be problems, 
but ultimately I think that 

764
00:44:02,080 --> 00:44:03,560
it'll greatly improve 
healthcare. 

765
00:44:03,960 --> 00:44:08,680
Chris Peterson has a question, 
and very quickly please how does

766
00:44:08,680 --> 00:44:13,640
the enormous cost of retraining 
the big models play into GDPR 

767
00:44:13,640 --> 00:44:17,360
style right to be forgotten 
laws? 

768
00:44:17,600 --> 00:44:21,360
Will AI systems need an 
exception because it's just not 

769
00:44:21,360 --> 00:44:25,600
practical to retrain for each 
request and very quickly? 

770
00:44:25,840 --> 00:44:28,480
In addition to the initial 
training, which is the costly 

771
00:44:28,480 --> 00:44:31,920
part, that is also opportunities
later to do something called 

772
00:44:31,920 --> 00:44:33,240
fine tuning. 
And what's that mean? 

773
00:44:33,800 --> 00:44:41,440
Fine tuning is basically giving 
it extra data and trying to 

774
00:44:41,440 --> 00:44:46,560
train it in a, in a gentle way 
such that it now has access to 

775
00:44:46,560 --> 00:44:50,600
new information without 
interfering with the existing 

776
00:44:50,600 --> 00:44:52,760
database. 
Now, it, it's not perfect. 

777
00:44:52,760 --> 00:44:55,840
What happens is that the, the, 
the large language model gets 

778
00:44:55,840 --> 00:44:58,360
dumbed down to some extent 
because it's taking on this 

779
00:44:58,360 --> 00:45:01,000
extra burden. 
But that's not nearly as 

780
00:45:01,000 --> 00:45:03,080
expensive. 
And that can be done in house, 

781
00:45:03,080 --> 00:45:04,760
right? 
That could be done in individual

782
00:45:04,760 --> 00:45:06,920
businesses. 
You, you have to hire somebody 

783
00:45:06,920 --> 00:45:10,480
who, who can do that for you. 
You know, that these are machine

784
00:45:10,480 --> 00:45:13,480
learning people. 
And by the way, the, the, you 

785
00:45:13,480 --> 00:45:16,960
know, I, when I started, we were
doing neural networks, right? 

786
00:45:16,960 --> 00:45:20,000
And that was in the 80s. 
And then it'd be overtime 

787
00:45:20,360 --> 00:45:22,760
Neurips became a machine 
learning conference. 

788
00:45:23,080 --> 00:45:26,000
But now it, it, it's come back, 
you know, full circle. 

789
00:45:26,400 --> 00:45:28,880
And now it's, it's not called 
neural networks anywhere. 

790
00:45:28,880 --> 00:45:32,840
It's called AI, right? 
You know, and it wasn't because 

791
00:45:32,840 --> 00:45:34,560
we called it that. 
It was because the world was 

792
00:45:34,560 --> 00:45:36,840
calling it that. 
But it's really about machine 

793
00:45:36,840 --> 00:45:39,000
learning. 
That's the heart of AI today. 

794
00:45:39,280 --> 00:45:44,320
And it's all about data. 
Whoever has more data wins in 

795
00:45:44,320 --> 00:45:47,000
any area. 
And I'll tell you your company 

796
00:45:47,000 --> 00:45:50,600
is sitting on enormous amounts 
of data that's really important 

797
00:45:50,600 --> 00:45:53,120
for you. 
And if you can get that into an 

798
00:45:53,160 --> 00:45:56,960
AI, you will win. 
Can you talk about how the 

799
00:45:56,960 --> 00:46:03,040
assumptions made during data 
curation influence AI outcomes 

800
00:46:03,440 --> 00:46:07,040
usually? 
This is really going to become a

801
00:46:07,040 --> 00:46:13,800
very large business data, as I 
said earlier, data is hard to 

802
00:46:13,800 --> 00:46:16,840
come by quality data even 
harder. 

803
00:46:18,600 --> 00:46:26,400
And and so, you know, how do, 
how do you, how, how is it that 

804
00:46:26,400 --> 00:46:30,840
we're going to be able to 
overcome a lot of the problems? 

805
00:46:33,000 --> 00:46:35,400
You know, hallucination is a 
good example. 

806
00:46:37,440 --> 00:46:42,880
You know, hallucination actually
is, is has has advantages. 

807
00:46:42,880 --> 00:46:46,440
If you're a writer or, you know,
ad copy, it's really good at 

808
00:46:46,440 --> 00:46:50,720
that or poems, but not so good 
if you're asking for a fact 

809
00:46:52,080 --> 00:46:54,800
hallucinates, you're in trouble.
So I think what we're going to, 

810
00:46:54,800 --> 00:46:57,480
we're going to need is another 
layer on top of the, of the 

811
00:46:57,480 --> 00:47:01,080
language models, which is, is, 
is a fact checker basically. 

812
00:47:01,080 --> 00:47:05,520
And, and will, will take what is
coming out and we'll learn how 

813
00:47:05,520 --> 00:47:08,760
to then look through the 
database world's database and, 

814
00:47:08,760 --> 00:47:13,480
and come up with, you know, 
sources for that particular 

815
00:47:13,480 --> 00:47:18,040
fact. 
So again, it may be this isn't 

816
00:47:18,040 --> 00:47:20,600
really the exciting thing is 
that right now humans are doing 

817
00:47:20,600 --> 00:47:21,720
that. 
You know, that all these big 

818
00:47:21,720 --> 00:47:24,000
companies have thousands and 
thousands of humans that are 

819
00:47:24,000 --> 00:47:27,880
going through and sorting 
through getting rid of racist 

820
00:47:28,560 --> 00:47:33,280
data, trying to, you know, make 
prevent of these large language 

821
00:47:33,280 --> 00:47:35,800
models from saying from doing 
anything that is going to hurt 

822
00:47:35,800 --> 00:47:37,840
people. 
You know, that that is being 

823
00:47:37,840 --> 00:47:41,240
done on a individual basis. 
And that's very labor intensive.

824
00:47:41,720 --> 00:47:46,040
But you know, we, we should be 
able to train another generation

825
00:47:46,040 --> 00:47:49,480
of large language models to 
actually do that part of the job

826
00:47:49,480 --> 00:47:53,160
of, of, of, of sorting through 
and flagging things. 

827
00:47:53,440 --> 00:47:56,880
And, and, you know, even in the 
earliest days of, for example, 

828
00:47:56,880 --> 00:48:00,160
neural networks in the 80s, when
I started, they were using these

829
00:48:00,400 --> 00:48:02,880
with very, very, at that time, 
they were very shallow with one 

830
00:48:02,880 --> 00:48:08,960
layer of pin units to take a 
slide with cancerous, it was 

831
00:48:08,960 --> 00:48:12,040
called a Pap smear, you know, 
the cervical cancer and, and 

832
00:48:12,200 --> 00:48:14,240
humans would have to look 
through the every cell and it 

833
00:48:14,240 --> 00:48:16,280
would take hours and hours and 
very costly. 

834
00:48:16,520 --> 00:48:19,360
Well, you know, neural networks 
could do that much more quickly,

835
00:48:19,360 --> 00:48:22,600
reduce it to 100. 
And then the humans were going 

836
00:48:22,600 --> 00:48:27,160
to, you know, use their much 
more powerful visual system to 

837
00:48:27,200 --> 00:48:30,640
look at the, the debris and, 
and, and all the different types

838
00:48:30,640 --> 00:48:36,080
of cells and, and, and come up 
with a much actually thorough 

839
00:48:36,080 --> 00:48:38,520
and faster way of analyzing the 
data. 

840
00:48:38,880 --> 00:48:42,800
And so the idea is we have 
layers and, and humans are one 

841
00:48:42,800 --> 00:48:44,320
of the layers. 
They could be the layer at the 

842
00:48:44,320 --> 00:48:46,720
top or they could be in the 
middle or, you know, anywhere. 

843
00:48:46,880 --> 00:48:49,720
But the idea though, is that we 
have different systems that are 

844
00:48:49,720 --> 00:48:52,960
there for spotting different 
problems in the data. 

845
00:48:53,640 --> 00:48:55,960
And, and this is, again, this is
where we're at the very 

846
00:48:55,960 --> 00:48:57,960
beginning of this, this is going
to take decades. 

847
00:48:59,040 --> 00:49:01,000
You know, it, it, it took it 
literally. 

848
00:49:01,000 --> 00:49:02,640
Just think of the Wright 
brothers, right? 

849
00:49:02,720 --> 00:49:05,320
Look how long it took to get to 
jet engines, right? 

850
00:49:05,320 --> 00:49:09,120
And and jet planes now you know 
you can go across the world now,

851
00:49:09,120 --> 00:49:12,600
but back then, right, you could 
be be lucky to just go across 

852
00:49:13,040 --> 00:49:17,160
the countryside. 
So, on the subject of humans and

853
00:49:17,160 --> 00:49:22,880
datas and data, how can we 
detect and understand the impact

854
00:49:22,880 --> 00:49:27,000
of adversaries manipulating 
data, for example, with 

855
00:49:27,000 --> 00:49:29,600
misinformation and 
disinformation? 

856
00:49:30,040 --> 00:49:32,800
Well, that's already happening. 
You know, we're social media. 

857
00:49:32,800 --> 00:49:36,160
This is filled with that, you 
know, that that's, that's a, a 

858
00:49:36,160 --> 00:49:39,240
very, very difficult problem. 
I don't think it's going to be 

859
00:49:39,240 --> 00:49:42,680
any easy solution. 
I, I outlined just now what I 

860
00:49:42,680 --> 00:49:45,640
think is going to happen with 
all these layers of, of, of, of 

861
00:49:45,640 --> 00:49:51,080
filtering. 
But you know, there's, I think 

862
00:49:51,520 --> 00:49:56,160
one thing that we should be open
to is the fact that every once 

863
00:49:56,160 --> 00:49:58,960
in a while there's a, a massive 
a breakthrough. 

864
00:49:58,960 --> 00:50:05,040
The last one occurred in 2022 
when chat GDP was opened up to 

865
00:50:05,040 --> 00:50:08,200
the world and suddenly everybody
realized, oh, my God. 

866
00:50:09,600 --> 00:50:11,320
Yeah. 
What hath God wrought? 

867
00:50:12,000 --> 00:50:14,880
That was the that was the first 
message sent over the Telegraph.

868
00:50:15,000 --> 00:50:20,200
And we're going to have it. 
I'm sure we'll have another 

869
00:50:20,200 --> 00:50:22,640
moment like that. 
I don't know when, I don't know 

870
00:50:22,640 --> 00:50:24,960
how, but you know, it's going to
happen. 

871
00:50:24,960 --> 00:50:27,760
It's going to happen, and it's 
already happened. 

872
00:50:27,760 --> 00:50:30,280
And I told you in science, it's 
happened multiple times. 

873
00:50:30,280 --> 00:50:33,680
I'll just give you one example. 
Protein folding, how does it a 

874
00:50:33,680 --> 00:50:36,600
string of amino acids get folded
up to become an enzyme that has 

875
00:50:36,600 --> 00:50:39,800
a function and that turns out to
be a computationally 

876
00:50:40,040 --> 00:50:41,480
intractable. 
You can't do it. 

877
00:50:41,480 --> 00:50:44,200
It just takes too much for 
computing power and, and most 

878
00:50:44,200 --> 00:50:45,800
biologists thought it would 
never be solved, but we've 

879
00:50:45,800 --> 00:50:49,280
solved it. 
Alpha fold DeepMind created a 

880
00:50:49,280 --> 00:50:52,080
transformer that could solve 
that problem and and it's 

881
00:50:52,080 --> 00:50:55,520
transformed biology. 
This is like a huge why because 

882
00:50:55,520 --> 00:50:59,960
you can now design enzymes that 
have much more specific actions 

883
00:51:00,240 --> 00:51:04,760
and better drugs, better ways 
of, of being able to make 

884
00:51:04,760 --> 00:51:08,800
predictions about how different 
interactions are going to occur 

885
00:51:08,800 --> 00:51:12,160
between proteins. 
And this is really a 

886
00:51:12,160 --> 00:51:16,640
transformation in the whole 
business of, of creating better 

887
00:51:16,640 --> 00:51:19,920
healthcare, better drugs. 
So it's going to happen in many,

888
00:51:19,920 --> 00:51:22,520
many areas in ways you can't 
predict. 

889
00:51:22,840 --> 00:51:27,880
What advice do you have for 
business people given everything

890
00:51:27,880 --> 00:51:33,320
we've discussed? 
Number one, read my book, not my

891
00:51:33,320 --> 00:51:35,160
lips. 
Read the book. 

892
00:51:36,200 --> 00:51:38,720
Because I talk a lot about these
issues that, I mean, I don't 

893
00:51:38,720 --> 00:51:40,600
really touch the surface of what
is in the book. 

894
00:51:40,600 --> 00:51:44,280
OK #2 the most important thing 
you should be thinking about is 

895
00:51:44,280 --> 00:51:47,560
training your workforce with 
this new technology and take it 

896
00:51:47,560 --> 00:51:50,240
seriously. 
It's, it's going to, it's it, 

897
00:51:50,240 --> 00:51:51,840
this is just the beginning, 
right? 

898
00:51:51,840 --> 00:51:55,400
And, and unless you start now, 
right, helping your workforce, 

899
00:51:55,840 --> 00:51:59,520
we use these tools, the new 
tools and, and it really is that

900
00:51:59,520 --> 00:52:02,640
they're tools that if you can 
use them badly and, and, and 

901
00:52:02,640 --> 00:52:04,760
very well. 
And you know, people are trained

902
00:52:04,760 --> 00:52:06,120
in that. 
And it does take time. 

903
00:52:06,120 --> 00:52:08,000
It takes, you know, maybe 100 
hours. 

904
00:52:10,160 --> 00:52:12,600
That's a lot less than a 10,000 
hours it takes to become an 

905
00:52:12,600 --> 00:52:16,400
expert, right? 
And #3 download your company 

906
00:52:16,400 --> 00:52:21,360
into ALLM. 
And I'll tell you, this is 

907
00:52:21,360 --> 00:52:26,560
already being done with the 
brains of flies and zebrafish. 

908
00:52:26,560 --> 00:52:28,640
These are brains that have 
100,000 neurons. 

909
00:52:28,640 --> 00:52:32,760
We can download them now into AI
and and they have similar 

910
00:52:33,160 --> 00:52:35,960
behaviors, they have similar 
activity patterns. 

911
00:52:36,240 --> 00:52:40,520
You know that's the future. 
My mind is blown from this 

912
00:52:40,520 --> 00:52:43,920
conversation. 
Terry Signowski, thank you so 

913
00:52:43,920 --> 00:52:46,480
much for taking time to be with 
us. 

914
00:52:46,880 --> 00:52:49,960
Oh, I'm, I'm very pleased. 
Thank you so much for making 

915
00:52:49,960 --> 00:52:51,320
this opportunity possible for 
me. 

916
00:52:51,840 --> 00:52:55,440
And a huge thank you to 
everybody who watched. 

917
00:52:55,440 --> 00:52:58,160
You guys are amazing. 
You asked such excellent 

918
00:52:58,160 --> 00:53:02,200
questions. 
Before you go, please subscribe 

919
00:53:02,200 --> 00:53:05,920
to our newsletter, go to 
cxotalk.com, subscribe to our 

920
00:53:05,920 --> 00:53:10,720
newsletter, subscribe to our 
YouTube channel, and we have 

921
00:53:10,720 --> 00:53:13,960
amazing shows coming up. 
Thank you so much everybody, and

922
00:53:13,960 --> 00:53:15,800
I hope you have a great day. 
Take care.

