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Welcome back pet parent. 
I have another incredible brand 

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to talk to this week and I'm so 
excited. 

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Been trying to set this up for 
so long. 

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Y'all know how picky I am about 
the brands I like, about the 

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foods I like to feed, about the 
foods I recommend. 

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There really aren't that many 
and I'm just so excited. 

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Thank you, Nicole, for being 
here today to represent Small 

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Batch, which is one of the foods
that I keep in rotation for my 

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animals. 
And I'm just, I'm so excited to 

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finally have you here. 
So welcome. 

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Thank you. 
We appreciate the invitation and

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opportunity and I know a long 
time coming. 

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Yeah, Yeah. 
So I would like to just start 

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out by I think one of the things
and the reason that I reached 

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out to you guys initially is 
because we have some some really

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incredible smaller, newer brands
in in, in the market. 

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But there are still a couple 
that have you've been there for 

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a little while. 
You know, I think, I think 

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sometimes we can get caught up 
in the shiny new things and we 

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can sometimes forget about the 
like old trusty things that are 

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still doing great. 
And that was like one of the 

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reasons why I reached out to in 
the 1st place is because I'm 

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like, but you guys have a really
great product that I really like

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and I don't want people to 
forget about. 

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Like I'm sure you guys are doing
great. 

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I don't mean people are 
forgetting about you, but like 

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it's important to to remind 
people that like, yeah, there 

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are these incredible newer 
companies that are out there. 

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But one, we always want to keep 
a rotation of foods going. 

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That's not just for me, it's not
just with like proteins, but 

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it's also with brands because 
you just never know. 

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Like you have a pet parent, you 
have to diversify, right? 

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You just never know what's going
to happen. 

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And I'm just, I'm so glad that 
you guys, even for like the 

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amount of time you've been 
around, like you're still doing 

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it, you're still making food in 
a way that somebody like me can 

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say, no, I actually really like 
this brand even though they've 

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been around a lot. 
Yeah, Yeah, it's definitely I've

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been an interesting path in 
small batch compared to the way 

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that the category has been 
illuminated, you know, really in

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the last kind of five to six 
years. 

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And one of the most amazing 
parts of the small batch 

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timeline is the fact that 2025 
is actually our 20th anniversary

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from, you know, the concept 
concepting. 

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Concepting there we go of, you 
know, a pet food have felt like 

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the trajectory of slow and 
steady and really focus is 

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actually a thing that sets us 
apart from the majority of the 

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brands that you'll find on 
freezer shelves right now. 

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You know, from from the get go. 
The focus was on the quality of 

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ingredients and harnessing the 
raw materials and their 

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nutritional integrity to craft a
really beautiful product. 

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The Vogel family was living in 
Bay Area San Francisco around 

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2005. 
And if you're familiar with that

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area, the culinary scene is 
fantastic. 

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There is myriad of super, super 
premium materials for livestock 

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and produce between Northern 
California, Central Valley, 

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Southern Oregon. 
And so the idea of the Slow Food

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movement was kind of present in 
the community at that time. 

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And a lot of the restaurant 
tours were really into the 

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concept of taking fresh food and
getting it into people's meals, 

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onto their plates, you know, 
into the restaurant doors or 

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local grocers as quickly as 
possible. 

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And so that real culinary 
artistic attitude and reverence 

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for sourcing was the onus for 
the brands. 

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And it was a really a thoughtful
philosophy that required really 

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gradual progression. 
And so I think we've seen in the

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last, you know, decade a lot of 
marketing money that you can 

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kind of put a facade on a brand.
And small batch has been sort of

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chugging along slow and steady, 
doing what we do truly with a 

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really small team of people for 
a very long time and has not 

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wavered from those commitments 
to do right ultimately by our 

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consumers, which are pet parents
and the animals in their care 

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by, you know, not cutting 
corners. 

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And to do that, you can't, you 
can't grow rapidly. 

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You can't, you know, change your
philosophies or deviate from 

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those methodologies and still 
have the same same product at 

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the end of the day. 
That is so true. 

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It was actually something Susan 
Thixton said to me a number of 

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years ago. 
She said that just because it's 

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in the freezer doesn't mean it's
good. 

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Absolutely. 
It wasn't like I didn't know 

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that, but to hear it, like, I 
don't know, it was something 

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about her saying that to me. 
I was like, wow, like that is 

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not something that we talk very 
much about in this community 

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because I think one of the like,
just trying to get people over 

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from the, you know, kibble 
aisle. 

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It's like, just come on, 
anything in the freezer? 

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Just get over here. 
Or anything in the freezer, 

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right. 
And that's really not, I mean, 

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yes, probably anything in the 
freezer may be better than than 

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a than a kibble diet, but 
they're definitely not all 

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created equal. 
And as you said, like I can, 

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there are some pet store, any 
pet stores that I walk in that 

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I'm like, OK, this is an 
interesting selection that you 

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have here. 
And then there are other indie 

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pet stores that I walk in and 
I'm like, this is amazing. 

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I love your freezer. 
And there is, there is a 

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difference. 
And I, I'm obviously not trying 

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to like call anybody out here, 
but I, I'm, I'm very, very 

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picky. 
I know I'm very, very picky. 

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And I'm just really excited to 
have you on to talk a little bit

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more about small batch. 
So it really, it sounds like 

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started from the whole like 
foodie movement, which is a is 

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still a thing. 
And what you've kind of 

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described is really how you have
set yourselves apart from other 

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brands like this is, this is our
philosophy, this is the end 

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product that we want to provide.
We want it to be really high 

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quality. 
And we're, it sounds to me like 

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it's you would rather make sure 
that that end product meets your

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requirements versus any growth 
that maybe happen like you would

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rather pass up growth that would
require you to do something 

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you're not comfortable doing. 
And I like that. 

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I appreciate that. 
Yeah. 

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And to kind of expand from just 
the end product, you know, that 

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may be the piece that we have in
retail stores on shelves that 

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consumers then are going to put 
in bowls at home. 

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But looking the opposite 
direction in the production 

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sense, it's crucial that we are 
contributing positively as 

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consumers of the food landscape 
in our country because available

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food materials, whether it be 
meat or produce, those suppliers

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are responding to consumer 
demands. 

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And one of my favorite things 
that David Vogel, one of our 

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founders told me when I was 
brand new with the team, the 

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meat that small batch sources, 
those animals should have one 

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bad day. 
And if we are making sure that 

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the livestock we procure has 
lived with respectful treatment,

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species appropriate conditions 
so that they are not only 

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healthy and raised to be, you 
know, as nutritionally sound and

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viable as possible, but sort of 
our energetic contribution to 

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food shed, you know, has a 
really positive impact. 

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Because like we said, we want, 
we want from start to finish 

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small batch to be making, you 
know, net positive impact on 

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Wellness for all creatures. 
And it's been, it's an 

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interesting consideration to 
sort of look at the options for 

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meat sourcing, whether it be 
domestic or international and 

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sort of where factory farming or
confinement style agriculture 

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fits into that picture. 
You know, and there are some 

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staggering statistics about how 
much of factory farmed meats is 

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consumed directly by the pet 
industry. 

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And so we focus so appointedly 
on our companion animals and we 

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forget that we may be directly 
supporting the negative life 

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experience of an animal that's 
being consumed or raised for 

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consumption, you know? 
Well, I and I think that's 

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important because I was 
certainly wanting to talk to you

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about sourcing today because it 
is something that and yes, as 

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you just said, being conscious 
consumers is important. 

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And I personally, I, I do try 
with as much as I can to feed my

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pets in a way that I do know 
where whatever company I'm 

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purchasing their, the food from,
where they are getting the 

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ingredients from where that, 
that I feel comfortable with 

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that. 
And I try to do the same for me 

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where I am buying meats from, 
preferably like regenerative 

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farms and things like that. 
You know, similarly with 

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produce, having organic produce 
whenever possible. 

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I think fun. 
I always say this, that it to me

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is a privilege to be able to 
have these conversations and to 

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be able to to purchase these 
types of foods to understand 

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that one understand that this is
something we need to be paying 

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attention to, but then also to 
be able to source them and 

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purchase them. 
And what small batch does, in my

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opinion, it like kind of takes 
the guesswork out of it for her 

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parents. 
And another thing that I wanted 

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to bring up, I've been talking a
lot in my live videos recently 

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about greenwashing in the pet 
industry. 

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And I feel like, you know, one 
of the first things when I see 

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the name small batch, I'm like, 
OK, I'm glad I know that this is

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actually a really good food 
because that would be something 

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that like if it weren't anybody 
else, I would like, I would have

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red flags of like, OK, what is 
this marketing that you are so 

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asking me? 
Isn't it funny now how everybody

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in every category, whether it be
hard goods or treats or foods 

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now and we have been small batch
literally because that is how 

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the food is produced. 
You know, like I said, for 20 

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years now. 
It's it's not, it's not anything

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that's been curated with that 
marketing spin. 

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It is a genuine reflection of, 
you know, the way that the food 

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started. 
It was David and Diana making a 

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small batch in their kitchen 
for, you know, people that were 

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getting food from them locally. 
That's incredible. 

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OK. 
So I do want to go back a little

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bit. 
You, you've said so much already

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about the sourcing of the food 
itself, the ingredients that go 

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into the food. 
Are you so OK, we are very aware

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of how the animals are raised 
and the animals are slaughtered.

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Are we? 
To me, I also think that that 

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makes the food more nutritious 
and energetically, which is a 

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whole thing that we don't have 
to go down. 

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But for me, like the energy of 
that food is also very different

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when you know that that animal 
lived a good life. 

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So are we, are we sourcing 
primarily in the United States? 

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Are we, like, can you just go 
maybe a little bit more into 

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and, and with the produce as 
well, 'cause I know it's, it's 

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organic. 
Yeah, produce, yes to to call up

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produce 1st 100% of what small 
batch sources meets the 

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standards that we're going to 
talk about. 

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And that unto itself sort of 
fits in that bucket where we 

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started of what makes small 
batch different and fortunately 

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or unfortunately marketing and 
AFCO and what is permissible as 

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far as claims on packaging. 
They don't let us say directly 

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100% of what we do meets these 
standards. 

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And that's really where 
particularly brands in the 

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freezer have the opportunity to 
cut corners. 

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It might be 60% of what we do 
and the other 40% is of a 

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different caliber, you know, and
everything in between the 

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possible span of combinations. 
But as far as produce and herbs 

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that we procure, 100% of 
everything is certified organic.

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It is all domestically procured 
almost exclusively from the West

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Coast of the one very one 
exception is the chia seeds and 

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it kind of fits with the same 
philosophy as the meat that we 

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procure. 
There is always going to be a 

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best place for some of these 
materials to be raised, so where

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things should grow naturally to 
be their most robust, nutritious

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selves is a part of the 
equation. 

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But meat that we procure, the 
philosophy has always been to 

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buy as close to production as 
possible from small farms that 

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we contract with directly. 
That's one of the 1st and most 

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important pieces. 
That is again a difference with 

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small batch. 
A lot of production is done 

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through Co manufacturers. 
Well, they will go out and 

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actually procure according to 
whatever set of standards you 

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set forward. 
But basically you are putting it

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in the hands of a third party to
do what you would do to have the

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same, you know, stringent 
evaluation of a potential 

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potential source. 
So for us to contract directly 

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with small farms that have 
demonstrated competency and 

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commitment to the best of animal
husbandry that we can find is 

227
00:15:57,760 --> 00:16:00,600
piece One. 
Finding them as close to 

228
00:16:00,600 --> 00:16:04,880
production is a component. 
And then the best quality that 

229
00:16:04,880 --> 00:16:09,240
we can source to make sure that 
we can guarantee our production,

230
00:16:10,360 --> 00:16:14,000
you know, and get things as 
fresh to the facility as 

231
00:16:14,000 --> 00:16:21,360
possible is piece #2 it's, I 
don't think discussed enough how

232
00:16:21,360 --> 00:16:26,040
fluid the meat industry can be. 
You know, we've navigated a lot 

233
00:16:26,040 --> 00:16:30,280
of changes in the last five 
years, particularly since COVID,

234
00:16:30,320 --> 00:16:34,320
You know, but even small 
suppliers, they're acquired, 

235
00:16:34,480 --> 00:16:37,520
they have new ownership 
practices may change, 

236
00:16:37,520 --> 00:16:42,960
certifications may change. 
So it is kind of an an ongoing 

237
00:16:43,000 --> 00:16:46,920
process of adjustment. 
But as far as meat procurement, 

238
00:16:48,120 --> 00:16:52,000
90% of what we source is 
currently all domestic. 

239
00:16:52,320 --> 00:16:56,480
The exceptions would be rabbit, 
which is coming from France. 

240
00:16:57,280 --> 00:16:59,920
We had to move our domestic 
rabbit supplier. 

241
00:17:00,720 --> 00:17:05,960
But the the partner that we have
actually produces for culinary 

242
00:17:05,960 --> 00:17:10,920
use rabbit and then we have been
able to get secondary and 

243
00:17:10,920 --> 00:17:15,960
tertiary sourcing for certain 
materials that we use a lot of 

244
00:17:16,240 --> 00:17:19,520
beef is a great example. 
You don't want to pigeonhole 

245
00:17:19,520 --> 00:17:22,960
yourself by having one supplier 
only because then when something

246
00:17:22,960 --> 00:17:26,040
happens, what do you do? 
We've got 1 grass fed beef 

247
00:17:26,040 --> 00:17:30,440
supplier in New Zealand that has
done a little bit for us. 

248
00:17:30,440 --> 00:17:33,560
That is an amazing. 
The quality of the meat and the 

249
00:17:33,560 --> 00:17:36,360
balance of protein to fat is 
absolutely beautiful. 

250
00:17:36,440 --> 00:17:41,200
So it is a little bit flexible, 
but domestic is our first 

251
00:17:41,200 --> 00:17:45,560
priority to meet that quality 
and accessibility to our 

252
00:17:45,560 --> 00:17:47,240
proximity to production 
standard. 

253
00:17:47,360 --> 00:17:50,840
Well, and I think that's a a 
very good point because I even 

254
00:17:50,880 --> 00:17:53,760
may like, I'm like, well, is it 
US, is it US? 

255
00:17:53,960 --> 00:17:59,800
But there are certainly cases 
where you can find better 

256
00:18:00,000 --> 00:18:01,480
overseas. 
Absolutely, yeah. 

257
00:18:02,080 --> 00:18:07,880
We have become very tied to US 
being a standard and that's not 

258
00:18:07,880 --> 00:18:12,120
as cut and dry. 
There are beautiful resources 

259
00:18:12,160 --> 00:18:15,240
all over the world. 
It's what's that particular 

260
00:18:15,240 --> 00:18:18,160
supplier that you're looking at?
Yeah, exactly. 

261
00:18:18,160 --> 00:18:23,240
So one of the things that I'm 
curious about and I hope, I hope

262
00:18:23,240 --> 00:18:24,960
it's OK to bring this up. 
I can edit it. 

263
00:18:24,960 --> 00:18:30,720
If not, one of the things that 
I, I was talking with your team 

264
00:18:30,800 --> 00:18:35,000
about at Super Zoo last year, 
well prior to Super Zoo, but I, 

265
00:18:35,040 --> 00:18:40,240
I got to in person was there was
there was big to do about a year

266
00:18:40,240 --> 00:18:45,560
ago where some of the recipes 
formulation, some something, 

267
00:18:45,600 --> 00:18:49,680
something changed, something in 
the supply chain changed and the

268
00:18:49,680 --> 00:18:55,120
formulation needed to be redone 
very quickly with a couple of 

269
00:18:55,120 --> 00:18:58,080
synthetic, I don't, I don't 
remember exactly what it was, 

270
00:18:58,080 --> 00:18:59,680
some synthetic vitamins and 
minerals. 

271
00:18:59,680 --> 00:19:04,040
It was very minimal, but I know 
that reformulation was, like, in

272
00:19:04,040 --> 00:19:07,960
the works. 
And just to kind of keep the 

273
00:19:07,960 --> 00:19:12,600
standard of transparency, that 
was a thing that happened. 

274
00:19:12,600 --> 00:19:15,560
Are the new recipes out yet? 
Can you talk a little bit about 

275
00:19:15,560 --> 00:19:17,880
how you do formulate your 
recipes? 

276
00:19:17,880 --> 00:19:20,760
And, you know, when something 
like this comes up, you just 

277
00:19:21,120 --> 00:19:26,040
obviously want to make sure that
pets are having access to the 

278
00:19:26,040 --> 00:19:29,640
food that they're used to having
as quickly as possible. 

279
00:19:30,240 --> 00:19:31,480
Yeah. 
Absolutely. 

280
00:19:32,640 --> 00:19:37,160
I think that the nature of 
utilizing organic materials and 

281
00:19:37,160 --> 00:19:40,400
organic being, you know, in 
their natural form is the 

282
00:19:40,400 --> 00:19:44,440
inherent variation. 
It's a thing that we embrace 

283
00:19:44,440 --> 00:19:49,920
wholeheartedly as the best way 
to deliver, you know, sound 

284
00:19:49,920 --> 00:19:55,560
lifelong Wellness to our pets. 
And then we also have to balance

285
00:19:55,560 --> 00:20:00,120
that with a commercial pet 
industry and AFCO feeding 

286
00:20:00,120 --> 00:20:04,040
guidelines and nutrition panels 
where we sort of trained 

287
00:20:04,040 --> 00:20:11,720
consumers to be very stringent 
in thinking that a recipe will 

288
00:20:11,720 --> 00:20:17,360
deliver exact nutrients and be 
uniform with every single feed. 

289
00:20:18,520 --> 00:20:20,800
And that's actually not nature's
design. 

290
00:20:21,120 --> 00:20:25,200
You will never find 2 pieces of 
beef that have the exact same, 

291
00:20:25,520 --> 00:20:29,560
you know, amino acid inclusion 
or fat to protein ratio. 

292
00:20:29,800 --> 00:20:33,800
You will never see 2 heads of 
cauliflower or bunches of celery

293
00:20:33,800 --> 00:20:36,360
that are identical in their 
makeup. 

294
00:20:36,360 --> 00:20:40,320
And like we said, that's why 
animals naturally have 

295
00:20:40,320 --> 00:20:43,280
variation. 
But what we were looking at last

296
00:20:43,280 --> 00:20:49,000
year was that ongoing process of
raw material audits. 

297
00:20:49,240 --> 00:20:54,040
We are continually balancing any
new supplier that might come 

298
00:20:54,040 --> 00:21:00,640
into the mix with the individual
ingredient analysis for that 

299
00:21:00,640 --> 00:21:05,120
nutritional profile and then 
reassessing the impact on the 

300
00:21:05,120 --> 00:21:11,040
recipe as a whole. 
It's tricky for us as a brand to

301
00:21:11,040 --> 00:21:16,120
negotiate the necessity for that
really consistent formulation 

302
00:21:16,120 --> 00:21:21,920
and nutritional panel with the 
knowledge that a lot of our 

303
00:21:21,920 --> 00:21:26,080
consumers don't rotate. 
They don't rotate between 

304
00:21:26,080 --> 00:21:29,360
proteins available with small 
bats or they're not rotating 

305
00:21:29,360 --> 00:21:31,560
between small batch and other 
brands. 

306
00:21:31,880 --> 00:21:37,880
And so to look at a single 
formula and say this has to meet

307
00:21:38,000 --> 00:21:42,080
every single standard, every 
single batch, there are there 

308
00:21:42,080 --> 00:21:43,720
are things that can shift that 
balance. 

309
00:21:43,720 --> 00:21:48,280
So as part of kind of the full 
audit, we are always going back 

310
00:21:48,280 --> 00:21:51,640
to the drawing board to look at,
you know, which, which 

311
00:21:51,640 --> 00:21:55,040
components of this can we shift?
Could we add a little bit of 

312
00:21:55,040 --> 00:21:57,280
this? 
Could we use a different cut of 

313
00:21:57,280 --> 00:22:01,640
meats to offset, you know, 
something that may have changed 

314
00:22:01,640 --> 00:22:05,920
as far as raw material supply or
supplier like I mentioned? 

315
00:22:06,040 --> 00:22:09,520
So the decision was made in the 
freeze dried booths to add the 

316
00:22:10,560 --> 00:22:13,720
glycinates, which they're not 
synthetic vitamins, they're 

317
00:22:13,720 --> 00:22:16,880
actually just naturally 
occurring minerals that are 

318
00:22:16,880 --> 00:22:20,200
bound to protein. 
So they are really easy to 

319
00:22:20,240 --> 00:22:23,720
absorb. 
It's the most natural way to 

320
00:22:23,720 --> 00:22:28,280
supplement anything with the 
least inclusion in a formula. 

321
00:22:28,280 --> 00:22:32,200
And for the sake of our 
consumers, rather than risk, 

322
00:22:32,360 --> 00:22:35,200
we'll put risk in quotes. 
Rather than risk having a 

323
00:22:35,200 --> 00:22:40,680
customer who's using 1 formula 
exclusively potentially see, you

324
00:22:40,680 --> 00:22:45,920
know, a deficit in a single 
nutrient, we decided we're going

325
00:22:45,920 --> 00:22:50,920
to utilize this as kind of a 
plan for the interim and really 

326
00:22:50,920 --> 00:22:56,640
evaluate what we can to get 
these back out of the diet and 

327
00:22:56,640 --> 00:23:00,720
make sure that we have adjusted.
We've always got new information

328
00:23:00,720 --> 00:23:04,920
to to consider and looking for 
new suppliers for things that we

329
00:23:04,920 --> 00:23:08,520
might want to utilize when we're
shifting those recipes around. 

330
00:23:08,520 --> 00:23:13,080
But the really exciting news is 
the new formulas across our 

331
00:23:13,080 --> 00:23:16,200
categories are just starting to 
roll out. 

332
00:23:16,240 --> 00:23:22,920
We have already touched our 
frozen raw cat diets and some 

333
00:23:23,040 --> 00:23:25,640
really beautiful brand new 
packaging, which we're going to 

334
00:23:25,640 --> 00:23:30,280
be debuting at the big global 
pedestal coming up in two weeks 

335
00:23:31,120 --> 00:23:34,600
is just just starting to hit 
retail shelves. 

336
00:23:34,600 --> 00:23:38,760
So in addition to the new 
styling, those recipe updates 

337
00:23:38,760 --> 00:23:40,760
are going to be making their way
into the landscape. 

338
00:23:41,480 --> 00:23:44,520
The raw cat sliders will be the 
first that we see, and then 

339
00:23:44,520 --> 00:23:48,240
those dog freeze dried sliders 
is gonna be the next category. 

340
00:23:48,720 --> 00:23:51,880
And then we did a little bit of 
an overhaul on our frozen 

341
00:23:51,920 --> 00:23:54,600
lightly cooked sliders for dogs 
as well. 

342
00:23:54,600 --> 00:23:59,520
So it's really been, dare I say,
a labor of love and an 

343
00:23:59,520 --> 00:24:04,400
incredible amount of work. 
But you know, the effort to get 

344
00:24:04,400 --> 00:24:07,800
it right and ensure that 
nutritional viability and the 

345
00:24:07,800 --> 00:24:12,080
recipe integrity is, you know, 
it's not something that you can 

346
00:24:12,080 --> 00:24:16,840
do quickly for sure. 
And we want to maintain maintain

347
00:24:16,840 --> 00:24:21,680
a really palatable recipe 
without disrupting, you know, 

348
00:24:21,680 --> 00:24:24,080
what pets have become accustomed
to. 

349
00:24:24,440 --> 00:24:27,440
Because we certainly have a 
large percentage of the small 

350
00:24:27,440 --> 00:24:32,000
batch customer base that has 
found our products for a really 

351
00:24:32,000 --> 00:24:37,000
particular set of reasons, be it
ingredient sensitivities or you 

352
00:24:37,000 --> 00:24:42,080
know, just a picky pet, but 
really likes the flavor of the 

353
00:24:42,080 --> 00:24:44,200
formula. 
So there's Thugs of 

354
00:24:44,200 --> 00:24:49,600
Considerations, but my goodness,
it's been, you know, long time 

355
00:24:49,600 --> 00:24:54,160
coming and we are excited to see
these new formulas rolling out. 

356
00:24:54,920 --> 00:24:57,400
Yeah. 
I'm, I mean, I'm glad when you 

357
00:24:57,880 --> 00:25:03,640
started that you brought up the 
fact that it is difficult. 

358
00:25:03,640 --> 00:25:10,840
It can be very difficult to 
reconcile the fact that when we 

359
00:25:10,840 --> 00:25:16,800
are feeding whole fresh foods, 
like no animal in the wild lives

360
00:25:17,880 --> 00:25:21,440
off of, you know, eating off of 
a spreadsheet, but just 

361
00:25:21,440 --> 00:25:26,000
inherently being a commercially 
available pet food. 

362
00:25:26,000 --> 00:25:29,880
You have these rules and 
regulations and guidelines that 

363
00:25:29,880 --> 00:25:35,400
you have to stick to, to, to be 
quote, complete and balanced 

364
00:25:35,400 --> 00:25:39,880
based on, you know, if the AFCO 
guidelines that that the FDA has

365
00:25:39,880 --> 00:25:43,160
adopted. 
And it's really, it's, it is 

366
00:25:43,160 --> 00:25:47,760
something that I talk a lot 
about with different brands 

367
00:25:48,360 --> 00:25:52,480
because the brands that I have 
on like yourself, it is 

368
00:25:52,480 --> 00:25:56,080
something that you really 
wrestle with all the time. 

369
00:25:56,080 --> 00:26:00,600
Knowing that, you know, at least
if we can get there without 

370
00:26:00,600 --> 00:26:05,520
adding in all these extra 
vitamins and minerals, heaven 

371
00:26:05,520 --> 00:26:10,120
forbid a, a premix, right? 
If we can get there with all 

372
00:26:10,120 --> 00:26:12,320
whole fresh foods. 
That's even though some people 

373
00:26:12,320 --> 00:26:16,040
would argue that feeding every 
single meal, every single bite 

374
00:26:16,320 --> 00:26:20,600
100% complete and balanced may 
not actually be the best thing 

375
00:26:20,600 --> 00:26:24,400
for our dogs and our cats. 
At least if we're doing it with 

376
00:26:24,440 --> 00:26:29,680
all fresh Whole Foods and we're 
not adding in synthetics at all,

377
00:26:30,000 --> 00:26:35,240
then I think their bodies can 
kind of take what it needs and 

378
00:26:35,520 --> 00:26:38,680
get rid of the rest a whole heck
of a lot easier than if we are 

379
00:26:38,680 --> 00:26:41,320
doing it with synthetics. 
Yeah, absolutely. 

380
00:26:41,720 --> 00:26:45,880
That utilization, the 
consumption, utilization and 

381
00:26:45,880 --> 00:26:50,480
illumination is all, you know, 
things that we have to consider 

382
00:26:50,480 --> 00:26:54,440
when we're feeding our pets. 
And we've always looked at it as

383
00:26:54,440 --> 00:26:58,520
a nature's inherent design is 
the best way. 

384
00:26:58,520 --> 00:27:03,800
If we are really using 100% 
whole food materials, we've got 

385
00:27:03,800 --> 00:27:07,280
that variance built in. 
Now we have to come up with the 

386
00:27:07,280 --> 00:27:11,600
formula that sort of does touch 
those necessary spreadsheet 

387
00:27:11,600 --> 00:27:18,200
boxes and you know, then 
delivered the nutrients in that 

388
00:27:18,200 --> 00:27:21,400
most usable, viable form 
possible. 

389
00:27:22,000 --> 00:27:25,000
Yeah. 
Well, and I think I actually, I,

390
00:27:25,000 --> 00:27:30,320
I categorize the idea that every
single bite needs to be fleet 

391
00:27:30,320 --> 00:27:33,680
and balanced AFCO standards as a
huge misconception. 

392
00:27:34,280 --> 00:27:38,200
Yeah, yeah. 
Are there any other 

393
00:27:38,200 --> 00:27:42,000
misconceptions that just small 
batches of brand likes to kind 

394
00:27:42,000 --> 00:27:46,680
of dispel for people in the in 
the pet food arena? 

395
00:27:48,200 --> 00:27:51,640
Who likes to dispel? 
I do think that some of the 

396
00:27:52,760 --> 00:27:59,560
human food philosophies as far 
as diet approaches that have 

397
00:27:59,560 --> 00:28:03,800
been adopted by the pet industry
have really interesting to look 

398
00:28:03,800 --> 00:28:06,800
at in some regards. 
There's some interesting kind of

399
00:28:06,880 --> 00:28:12,280
over sciencing and idealization 
of what we want to deliver with 

400
00:28:12,320 --> 00:28:17,040
every single bite. 
Like he said, I, I don't know 

401
00:28:17,040 --> 00:28:21,360
that we could ever impose 1 
standard or metric of measure 

402
00:28:21,400 --> 00:28:25,800
that we could call most ideal 
for every single pet. 

403
00:28:26,840 --> 00:28:30,840
And it's definitely a reflect. 
It's reflected in the small 

404
00:28:30,840 --> 00:28:37,160
batch products with the variety 
of forms that we have come up 

405
00:28:37,160 --> 00:28:41,000
with and the variety of pets 
that we feed the other industry 

406
00:28:41,000 --> 00:28:43,200
myths. 
That's a good one. 

407
00:28:43,200 --> 00:28:46,880
It's OK. 
I think we, yeah, I mean, we 

408
00:28:46,880 --> 00:28:49,160
could talk about cold cuts of 
meat. 

409
00:28:49,160 --> 00:28:52,440
That's not exactly a myth. 
But since we did touch upon it a

410
00:28:52,440 --> 00:28:57,920
little bit earlier, the the sort
of greenwashing and assumption 

411
00:28:57,920 --> 00:29:00,600
that because food is in the 
freezer, it's good. 

412
00:29:00,640 --> 00:29:04,840
You know, we've used sort of 
jokingly the description that 

413
00:29:05,400 --> 00:29:10,600
raw food has been capitalized 
and what was once a much 

414
00:29:10,600 --> 00:29:16,680
narrower segment has become the 
focus of a ton of bigger brands 

415
00:29:16,680 --> 00:29:20,920
that want sort of a piece of the
fresh food movement. 

416
00:29:21,520 --> 00:29:28,440
So it's easy to pay a formulator
and use a lot of money to get a 

417
00:29:28,440 --> 00:29:31,800
food produced and every single 
ingredient. 

418
00:29:31,880 --> 00:29:36,240
And then the summation of the 
recipe as a whole can be very 

419
00:29:36,240 --> 00:29:40,400
bottom of the barrel, least 
expensive possible all the way 

420
00:29:40,400 --> 00:29:44,840
up to super premium, 
thoughtfully sourced for the 

421
00:29:44,840 --> 00:29:49,400
nutritional value and anywhere 
in between. 

422
00:29:49,400 --> 00:29:54,320
And there, there are a lot of 
claims of caliber and quality 

423
00:29:54,320 --> 00:29:57,280
that do read really well on 
bags. 

424
00:29:57,680 --> 00:30:02,880
But when you start to dig below 
the surface, meat in particular,

425
00:30:03,240 --> 00:30:09,600
there is a whole variety of 
forms for pieces of meat to 

426
00:30:09,600 --> 00:30:12,800
actually procure. 
And it's incredibly unique that 

427
00:30:12,800 --> 00:30:17,320
small batches use small batch 
uses exclusively hole cuts of 

428
00:30:17,320 --> 00:30:22,880
meat. 
We don't use any 0 preprocess or

429
00:30:22,880 --> 00:30:27,640
rendered trim for mechanically 
separated meat. 

430
00:30:28,680 --> 00:30:33,080
Mechanically separated meat is 
becoming a little bit more of a,

431
00:30:33,400 --> 00:30:37,000
you know, common term in premium
pet food. 

432
00:30:37,360 --> 00:30:41,880
But to do the short summary or 
definition of it, it is 

433
00:30:41,880 --> 00:30:45,600
essentially the rendered 
leftovers after the good cuts of

434
00:30:45,600 --> 00:30:50,200
meat have been removed from a 
carcass to be sold generally for

435
00:30:50,200 --> 00:30:53,920
human consumption in high end 
restaurant and grocery. 

436
00:30:54,560 --> 00:30:59,520
So what is left after that 
processing is some amount of 

437
00:30:59,520 --> 00:31:04,720
meat, but it is largely skin fat
and frame or bone. 

438
00:31:05,480 --> 00:31:09,600
Those carcasses, dozens and 
dozens and dozens all get ground

439
00:31:09,600 --> 00:31:13,400
down in a machine. 
And then anything that can be 

440
00:31:13,400 --> 00:31:17,880
liquefied is sort of forced 
through this big sieve in a 

441
00:31:17,880 --> 00:31:21,120
centrifuge. 
So if you think back to years 

442
00:31:21,120 --> 00:31:25,280
ago when McDonald's pink slime 
entered people's awareness, 

443
00:31:25,600 --> 00:31:27,280
that's mechanically separated 
meat. 

444
00:31:27,760 --> 00:31:30,720
And the real interesting 
realization was people 

445
00:31:30,720 --> 00:31:34,400
discovered, oh, wait, there's no
chicken in your chicken Nuggets.

446
00:31:34,400 --> 00:31:39,320
So if we're using that as a 
component in what is supposed to

447
00:31:39,320 --> 00:31:45,960
be a biologically appropriate 
way to feed our animals, we have

448
00:31:45,960 --> 00:31:51,440
to start to wonder how much 
usable protein is actually left 

449
00:31:51,440 --> 00:31:55,520
in that material. 
Same goes for trims. 

450
00:31:55,520 --> 00:32:00,600
There are a whole variety of 
calibers and qualities of trims.

451
00:32:01,240 --> 00:32:05,080
It's a much easier way to 
procure meat and it is also a 

452
00:32:05,080 --> 00:32:09,560
less expensive material to use. 
You'll generally have a lot more

453
00:32:09,560 --> 00:32:15,080
fat in those two forms, and so 
it's an easy way to hit your 

454
00:32:15,080 --> 00:32:20,120
caloric meat. 
It's definitely, definitely 

455
00:32:20,120 --> 00:32:24,040
prevalent in raw food and it's 
not something that you have to 

456
00:32:24,040 --> 00:32:29,400
call out on an ingredient label 
because ATCO definitions have a 

457
00:32:29,600 --> 00:32:33,520
lengthy description for what you
are allowed to call out as 

458
00:32:34,080 --> 00:32:39,160
chicken or beef. 
So it's a way for manufacturers 

459
00:32:39,160 --> 00:32:42,800
to buffer their supply because 
it's easy to procure, so you 

460
00:32:42,800 --> 00:32:44,840
don't have to worry about 
running out. 

461
00:32:45,440 --> 00:32:50,480
It's also much, much less, you 
know, pennies on the dollar in 

462
00:32:50,480 --> 00:32:53,840
certain cases to procure those 
materials. 

463
00:32:53,840 --> 00:32:56,800
So it gives you a nice margin, 
but it also helps stretch 

464
00:32:56,800 --> 00:33:00,880
whatever higher caliber or 
quality materials you are using 

465
00:33:01,240 --> 00:33:04,160
so that, you know, the amount of
food that you are able to 

466
00:33:04,160 --> 00:33:10,360
produce goes further. 
But that's maybe not so much of 

467
00:33:10,360 --> 00:33:14,200
A myth as a, you know, raw food 
secret. 

468
00:33:15,000 --> 00:33:15,920
Yeah. 
Yeah. 

469
00:33:15,960 --> 00:33:21,640
And the the length that small 
batch has gone to, to never ever

470
00:33:22,040 --> 00:33:27,160
in any of our 20 years use those
materials is I think something 

471
00:33:27,160 --> 00:33:30,800
that doesn't, doesn't get 
communicated enough because it's

472
00:33:30,800 --> 00:33:33,440
hard. 
It's hard to teach people all of

473
00:33:33,440 --> 00:33:37,320
the backgrounds of what raw 
material procurement can look 

474
00:33:37,320 --> 00:33:40,240
like. 
Yeah, well, I think so many 

475
00:33:40,240 --> 00:33:47,360
people are just completely 
unaware of, first of all, what 

476
00:33:47,360 --> 00:33:53,160
the what Afco is actually there 
for, what the the big pet food 

477
00:33:53,160 --> 00:33:56,320
is actually there for. 
And so they don't understand 

478
00:33:56,320 --> 00:33:59,560
that chicken, what they think of
as chicken when they go to the 

479
00:33:59,560 --> 00:34:02,520
grocery store, isn't what the 
definition of chicken is in. 

480
00:34:03,080 --> 00:34:05,320
Pet food. 
Like they just or feed, they 

481
00:34:05,320 --> 00:34:09,600
don't, you know, it's, it's and 
it's so complicated and it's so,

482
00:34:09,600 --> 00:34:15,199
I mean, you as a consumer, you 
don't even have access to those 

483
00:34:15,199 --> 00:34:17,080
definitions unless you purchase 
them. 

484
00:34:17,080 --> 00:34:20,080
Like it's it is the most insane 
thing. 

485
00:34:20,360 --> 00:34:24,080
Yeah, yeah, an. 
Insane thing to me but. 

486
00:34:25,280 --> 00:34:28,199
And even if you do, then you're 
reading it as words on a piece 

487
00:34:28,199 --> 00:34:31,960
of paper. 
It's not a visual in front of 

488
00:34:31,960 --> 00:34:33,760
you. 
It's to give you that sort of 

489
00:34:33,760 --> 00:34:37,360
pictographic dictionary. 
Of what? 

490
00:34:37,360 --> 00:34:39,719
What does that mean? 
What are all the possibilities? 

491
00:34:40,159 --> 00:34:43,360
And I do. 
I know that the consumer belief 

492
00:34:43,360 --> 00:34:46,040
that, well, raw food wouldn't 
use that. 

493
00:34:46,320 --> 00:34:51,400
All raw food has to be decent. 
Yeah, that's not at all. 

494
00:34:51,440 --> 00:34:54,800
No, that's not the case at all. 
In fact, I mean, there are 

495
00:34:54,800 --> 00:34:56,800
definitely. 
I, I actually just looked up 

496
00:34:57,040 --> 00:35:00,320
another raw food company in 
Australia recently because 

497
00:35:00,320 --> 00:35:02,920
Colgate Home Olive bought them, 
which is Hills. 

498
00:35:03,960 --> 00:35:06,560
And I looked him up online and 
I'm like, what is this? 

499
00:35:06,560 --> 00:35:08,760
Who is this? 
And looks like something I would

500
00:35:08,760 --> 00:35:12,240
never in my wildest dreams feed 
to my animal. 

501
00:35:12,240 --> 00:35:16,480
But it's still a raw food and a 
log that you buy in the freezer.

502
00:35:16,480 --> 00:35:20,640
And it's, it's I'm, I'm very 
interested. 

503
00:35:20,720 --> 00:35:24,680
As you said, these big players 
are starting to like see the 

504
00:35:24,680 --> 00:35:28,040
writing on the wall and that, 
you know, consumers want better 

505
00:35:28,040 --> 00:35:32,600
for their pets And so they are 
dipping their toes in and buying

506
00:35:32,600 --> 00:35:35,000
up. 
You know, some of these 

507
00:35:35,000 --> 00:35:39,400
companies to me, like this one 
particular company that was just

508
00:35:39,400 --> 00:35:43,000
purchased in Australia was like 
a frozen version of Kim. 

509
00:35:44,480 --> 00:35:47,160
But I mean, when I'm looking at 
the ingredient label, I'm like, 

510
00:35:47,160 --> 00:35:50,080
yeah, I know. 
But it's it is very interesting 

511
00:35:50,080 --> 00:35:53,240
to see. 
And I'm sure you guys have seen 

512
00:35:53,240 --> 00:35:56,040
in the, in the 20 years and I 
think I don't remember how late 

513
00:35:56,160 --> 00:36:01,160
you said you've been there a 
good chunk of those years, This 

514
00:36:01,640 --> 00:36:08,200
change in this trajectory and in
the pet food industry overall, 

515
00:36:08,200 --> 00:36:10,640
which I overall I think is a 
good thing. 

516
00:36:10,640 --> 00:36:12,560
You know, I was even talking to 
somebody yesterday and I was 

517
00:36:12,560 --> 00:36:15,720
like, as much as I don't like 
the farmer's dog, for example, I

518
00:36:15,720 --> 00:36:19,200
don't like their recipes. 
I am very grateful for their 

519
00:36:19,200 --> 00:36:24,680
marketing budget because they 
have, they have raised awareness

520
00:36:24,680 --> 00:36:30,000
to so many people that you don't
have to feed that dry junk 

521
00:36:30,040 --> 00:36:33,480
that's sitting in your pantry to
your pet every meal for the rest

522
00:36:33,480 --> 00:36:35,760
of their life. 
And I'm like, as much as I don't

523
00:36:35,760 --> 00:36:39,480
like their formulation, I am 
very grateful that they have the

524
00:36:40,080 --> 00:36:42,640
I don't have many millions to 
put a Super Bowl in. 

525
00:36:43,800 --> 00:36:47,240
Yeah, isn't that wild? 
How many thousands of dollars 

526
00:36:47,240 --> 00:36:52,120
for each second does that cost? 
But you know, we, we will 

527
00:36:52,120 --> 00:36:57,680
gratefully say the same because 
we have had these players not 

528
00:36:57,680 --> 00:37:01,240
just in fresh food, you know, 
there were a few in kibble that 

529
00:37:01,240 --> 00:37:04,200
actually reached consumers with 
that messaging. 

530
00:37:04,200 --> 00:37:07,280
You need to be looking at what 
goes into the food that you're 

531
00:37:07,280 --> 00:37:10,280
buying. 
And it may start with reading it

532
00:37:10,280 --> 00:37:13,080
off of the packaging ingredient 
by ingredient. 

533
00:37:13,400 --> 00:37:18,800
And then it, it elevates from 
there as awareness is 

534
00:37:18,800 --> 00:37:23,080
established in pursuit of more 
understanding, you know, sort of

535
00:37:23,080 --> 00:37:26,280
sets in. 
And that's, that's fantastic. 

536
00:37:26,440 --> 00:37:31,480
We have to spend all of our 
pennies on the raw materials, 

537
00:37:31,480 --> 00:37:36,280
the production and distribution 
out to our, you know, retail 

538
00:37:36,280 --> 00:37:39,880
partners that we can. 
No Super Bowl money yet, 

539
00:37:39,880 --> 00:37:41,240
unfortunately. 
Yeah. 

540
00:37:41,880 --> 00:37:44,320
Well, I, I just have a couple 
more questions for you. 

541
00:37:44,720 --> 00:37:48,400
One is, first of all, I'm 
actually kind of surprised that 

542
00:37:48,400 --> 00:37:50,640
you said there's new packaging 
rolling out, 'cause I feel like 

543
00:37:50,640 --> 00:37:53,400
you guys just rolled out new 
packaging in the past couple of 

544
00:37:53,400 --> 00:37:58,560
years, which was beautiful. 
We we started to update you 

545
00:37:58,560 --> 00:38:01,480
probably are thinking of our 
super booster by. 

546
00:38:02,480 --> 00:38:06,320
So those are those are our treat
or Topper option and those were 

547
00:38:06,320 --> 00:38:11,320
the very first products that 
sort of gave nod to the new 

548
00:38:11,320 --> 00:38:18,200
styling, the diets, the frozen 
raw cat, the dog raw formulas, 

549
00:38:18,200 --> 00:38:21,400
those actually not been touched 
in more than a decade. 

550
00:38:21,640 --> 00:38:26,840
So this is a big deal for us to 
redo the look of small batch. 

551
00:38:27,960 --> 00:38:33,760
But the reception to it so far 
has been really, really positive

552
00:38:33,760 --> 00:38:37,080
and small batch has such a 
distinct look on shelf. 

553
00:38:37,080 --> 00:38:42,840
And I know it's a big deal when 
anything changes and I am really

554
00:38:42,840 --> 00:38:47,040
confident that our retailers and
customers are going to have, you

555
00:38:47,040 --> 00:38:51,160
know, a really big, really big 
positive reactions to the new 

556
00:38:51,160 --> 00:38:52,160
look. 
Yeah. 

557
00:38:52,520 --> 00:38:58,760
Well, I, I do want to touch on 
the fact that you do have more 

558
00:38:58,760 --> 00:39:01,480
than just the food. 
So if you want to talk a little 

559
00:39:01,480 --> 00:39:05,840
bit about like the whole line 
that you do offer, I'd love to 

560
00:39:05,840 --> 00:39:08,040
give you that opportunity. 
Absolutely. 

561
00:39:08,560 --> 00:39:14,360
The evolution from a great raw 
food has sort of been a 

562
00:39:14,360 --> 00:39:19,360
reflection of what the the small
batch loyalists have requested. 

563
00:39:20,240 --> 00:39:27,320
And that that feeding philosophy
that some fresh food is vastly 

564
00:39:27,320 --> 00:39:32,440
better than none has always been
really near and dear to our 

565
00:39:32,440 --> 00:39:35,680
hearts. 
Because you mentioned we've got 

566
00:39:35,680 --> 00:39:39,880
a whole variety of influences, 
be it accessibility to 

567
00:39:39,880 --> 00:39:45,120
independent retail budget, pet 
needs, maybe medical conditions,

568
00:39:45,120 --> 00:39:49,280
you know there there are drivers
for people in what they choose, 

569
00:39:49,320 --> 00:39:52,000
what they're able to feed, what 
they choose to feed, what works 

570
00:39:52,000 --> 00:39:53,880
best for their routine and their
household. 

571
00:39:53,920 --> 00:40:00,000
And so sort of being able to 
broaden the variety of choices 

572
00:40:00,000 --> 00:40:02,880
has. 
It's been amazing and certainly 

573
00:40:02,880 --> 00:40:05,840
a way for us to get more options
into the landscape. 

574
00:40:05,840 --> 00:40:10,720
So we have those complete 
unbalanced diets that are in a 

575
00:40:10,720 --> 00:40:15,600
few formats in the freezer. 
We do the raw diets both for 

576
00:40:15,600 --> 00:40:21,440
dogs and cats and I always love 
to mention our cat diets for a 

577
00:40:21,440 --> 00:40:27,560
raw food are one of the best 
starter raw recipes available. 

578
00:40:27,960 --> 00:40:32,200
The first food that we made was 
actually for blue the cats who 

579
00:40:32,240 --> 00:40:34,920
people have seen recently on our
Instagram. 

580
00:40:34,920 --> 00:40:40,360
But we sell more chicken cat 
biters than my gosh, almost any 

581
00:40:40,360 --> 00:40:44,600
other skew that we produce, 
which is kind of wild, but we do

582
00:40:44,600 --> 00:40:47,840
those complete and balanced raw 
diets in the freezers. 

583
00:40:47,840 --> 00:40:52,360
You will also find the lightly 
cooked recipes for dogs. 

584
00:40:53,320 --> 00:40:58,040
That was sort of an adaptation 
because we had more and more of 

585
00:40:58,040 --> 00:41:01,360
our consumer base that was 
looking to do a home prepared 

586
00:41:01,360 --> 00:41:04,120
diet. 
And a lot of them were finding 

587
00:41:04,120 --> 00:41:10,040
that for a variety of reasons, 
Either their veterinary partners

588
00:41:10,040 --> 00:41:15,240
had some resistance to raw or 
they had maybe an animal or 

589
00:41:15,240 --> 00:41:22,080
human in their home that had 
immune issues and they felt like

590
00:41:22,080 --> 00:41:26,520
doing something that was very 
gently cooked was a safer point 

591
00:41:26,520 --> 00:41:30,640
of entry. 
So those diets for us are sous 

592
00:41:30,640 --> 00:41:34,320
video, they are fully cooked. 
So the temperature still comes 

593
00:41:34,320 --> 00:41:41,600
up to 165° for pasteurization of
pathogens per FDA safety 

594
00:41:41,600 --> 00:41:44,400
regulations. 
But what we found with those is 

595
00:41:44,880 --> 00:41:49,840
the proteins themselves are a 
bit more digestible for animals 

596
00:41:50,080 --> 00:41:53,320
whose digestive tracts just 
aren't as robust. 

597
00:41:53,720 --> 00:41:57,000
And that can be for a whole 
variety of reasons, be it age, 

598
00:41:57,000 --> 00:42:00,240
they're brand new to fresh food 
for the first time in their 

599
00:42:00,240 --> 00:42:06,240
lives, a medical issue like we 
mentioned, that is a really fast

600
00:42:06,240 --> 00:42:10,280
growing category for us and 
we're super excited. 

601
00:42:10,280 --> 00:42:13,800
We're going to be expanding the 
proteins in those lightly cooked

602
00:42:13,800 --> 00:42:18,160
sliders announcing on my global.
So we will have two brand new 

603
00:42:18,160 --> 00:42:21,640
recipes to share with our 
consumers soon, which we are 

604
00:42:21,720 --> 00:42:26,520
thrilled about. 
Outside of the freezers, we have

605
00:42:26,520 --> 00:42:29,480
the complete and balanced diet 
available in freeze dried 

606
00:42:29,480 --> 00:42:31,760
formats. 
So that's going to be freeze 

607
00:42:31,760 --> 00:42:36,280
dried sliders for dogs. 
And those recipes are almost 

608
00:42:36,280 --> 00:42:39,960
identical to their frozen raw 
counterpart, but made in the 

609
00:42:39,960 --> 00:42:43,840
shelf stable format so that you 
can rehydrate, keep them in your

610
00:42:43,840 --> 00:42:46,720
emergency kit. 
Perfect for all of the travel 

611
00:42:47,000 --> 00:42:51,440
dog sitter versatility, backup 
plan needs that you might come 

612
00:42:51,440 --> 00:42:52,880
up with. 
And we have the complete and 

613
00:42:52,880 --> 00:42:56,760
balanced freeze dried meal bites
for cats as well. 

614
00:42:57,560 --> 00:43:02,200
Those are such a cool mix in for
people that might do some raw 

615
00:43:02,200 --> 00:43:05,120
for their cats, some canned food
for their cats. 

616
00:43:05,360 --> 00:43:09,240
They're a 98% meat bone organ 
recipe. 

617
00:43:09,680 --> 00:43:12,680
My dogs actually love them as 
treat bites. 

618
00:43:12,800 --> 00:43:17,560
So I use them as a giant bag of,
you know, mix insurance and 

619
00:43:17,840 --> 00:43:23,280
addition to my training coach 
when we go on our walks and then

620
00:43:23,280 --> 00:43:27,760
we have a variety of small batch
treat options. 

621
00:43:28,000 --> 00:43:31,520
The Super boosters that we 
mentioned before, we created 

622
00:43:31,520 --> 00:43:37,640
them really to be a check all 
the boxes super high value 

623
00:43:37,640 --> 00:43:44,080
treats or meal Topper recipe. 
We have 95% meat bone organ in 

624
00:43:44,120 --> 00:43:48,960
all of those varieties. 
Each protein is then paired with

625
00:43:48,960 --> 00:43:53,480
a specific superfoods. 
So we get to have a little bit 

626
00:43:53,480 --> 00:43:56,880
of variety in that functional 
benefit. 

627
00:43:57,520 --> 00:44:01,320
And then those are also 
augmented with a fermented 

628
00:44:01,320 --> 00:44:04,800
probiotic. 
So the pairings for those across

629
00:44:04,800 --> 00:44:10,760
the recipes are chicken with 
turmeric, beef with papaya, 

630
00:44:11,800 --> 00:44:17,000
Turkey with cranberry, duck with
lion's mane mushroom, which 

631
00:44:17,000 --> 00:44:22,440
happens to be one of my 
favorites, lamb with BlackBerry,

632
00:44:23,160 --> 00:44:27,160
pork with chamomile and 
blueberry, which is probably my 

633
00:44:27,160 --> 00:44:31,200
second most favorite, and then a
rabbit bite that's paired with 

634
00:44:31,200 --> 00:44:36,040
dandelion greens. 
So you kind of get that ideal 

635
00:44:36,200 --> 00:44:41,640
super meat centric, minimal 
ingredient recipe, but with 

636
00:44:41,640 --> 00:44:46,480
those super foods that might be 
used to leverage specific 

637
00:44:46,480 --> 00:44:49,640
Wellness needs and offer that 
little bit of digestive support 

638
00:44:49,640 --> 00:44:53,360
and you know, versatile, use 
them how you need as your treat,

639
00:44:53,360 --> 00:44:56,320
as your bowl mixed in and they 
are appropriate for dogs and 

640
00:44:56,320 --> 00:44:59,520
cats. 
That's I feel like overlooked 

641
00:44:59,520 --> 00:45:01,680
thing with a lot of the small 
batch products. 

642
00:45:01,680 --> 00:45:05,440
There's a lot of there's a lot 
of versatility in what we have 

643
00:45:05,440 --> 00:45:08,840
created in the single 
ingredients freeze dried treat 

644
00:45:08,840 --> 00:45:11,000
lane. 
We have had our freeze dried 

645
00:45:11,040 --> 00:45:14,360
hearts for a while. 
Those are available in chicken, 

646
00:45:14,360 --> 00:45:19,720
Turkey, beef, lamb and pork. 
All of the larger proteins are 

647
00:45:19,720 --> 00:45:22,760
chopped up into pieces and the 
chicken hearts are whole. 

648
00:45:22,760 --> 00:45:27,080
And then earlier this year, we 
added freeze dried livers to the

649
00:45:27,080 --> 00:45:29,640
lineup. 
So hearts and livers being two 

650
00:45:29,640 --> 00:45:32,800
of the most nutrients and organs
in the body that you can feed. 

651
00:45:32,800 --> 00:45:36,880
And maybe for people that aren't
using a fresh food diet 

652
00:45:36,880 --> 00:45:42,120
exclusively or they want to add 
that really nutrient rich organ 

653
00:45:42,120 --> 00:45:46,960
meat as just their treat portion
of their feed routine of their 

654
00:45:46,960 --> 00:45:51,080
freeze dried livers are that one
single ingredient chopped up and

655
00:45:51,080 --> 00:45:54,960
freeze dried. 
I will point out an interesting 

656
00:45:54,960 --> 00:45:57,800
thing with some single 
ingredient treats is that you 

657
00:45:57,800 --> 00:46:03,240
can still actually use rendered 
materials and then repress and 

658
00:46:03,240 --> 00:46:08,960
form them into pieces that sort 
of look like they were once just

659
00:46:09,040 --> 00:46:13,880
cold cuts of meat. 
But small batches livers are 

660
00:46:13,880 --> 00:46:16,960
never pre processed. 
There's no preservative agents. 

661
00:46:16,960 --> 00:46:20,800
They are clean and simple. 
And those are available in beef,

662
00:46:20,920 --> 00:46:26,520
chicken, duck, which is kind of 
a neat 1, lamb and pork. 

663
00:46:26,600 --> 00:46:29,960
And then my goodness, I know it 
goes on. 

664
00:46:30,000 --> 00:46:34,360
We have the bone broths. 
We do a simple frozen 3 

665
00:46:34,360 --> 00:46:37,480
ingredient broth. 
That's kind of what we call the 

666
00:46:37,480 --> 00:46:41,320
small batch purist recipe. 
It is bones, water and carrot, 

667
00:46:41,880 --> 00:46:45,080
so unique that we don't use any 
apple cider vinegar in that 

668
00:46:45,080 --> 00:46:48,360
recipe. 
It's just slow centered so we 

669
00:46:48,360 --> 00:46:51,760
get all the absorb, you know, 
absorption or breakdown of that 

670
00:46:51,760 --> 00:46:54,920
really good mineral collagen 
glucosamine into the broth 

671
00:46:54,920 --> 00:46:58,040
itself. 
But it's a choice option for 

672
00:46:58,280 --> 00:47:02,240
picky pets that don't like the 
flavor or the smell of that 

673
00:47:02,240 --> 00:47:05,520
vinegar or pets that may have a 
condition that would put them in

674
00:47:05,520 --> 00:47:08,320
the histamine intolerant 
category. 

675
00:47:09,720 --> 00:47:14,000
So nice that we've got, you 
know, that option for that crab 

676
00:47:14,440 --> 00:47:16,680
doesn't get talked about a lot 
histamines. 

677
00:47:16,680 --> 00:47:21,120
But the other option for the 
bone broths is our shelf stable 

678
00:47:21,120 --> 00:47:23,920
broths. 
We've called it a restorative 

679
00:47:23,920 --> 00:47:29,400
recipe and each of those has a 
functional, A functional herb 

680
00:47:29,560 --> 00:47:33,720
that's kind of an adaptogenic 
inspired recipe and prebiotic 

681
00:47:33,720 --> 00:47:36,320
fiber. 
The shelf stable broths are 

682
00:47:36,320 --> 00:47:40,960
available in chicken, beef, 
venison and pork and they're 

683
00:47:40,960 --> 00:47:46,880
unique for a myriad of reasons. 
One, we do not use a typical 

684
00:47:46,880 --> 00:47:49,640
shelf stabilization process on 
them. 

685
00:47:49,640 --> 00:47:53,040
Majority of the food landscape 
will use what's called retort, 

686
00:47:53,240 --> 00:47:56,600
which is a high heat exposure 
sort of flash treatment to 

687
00:47:56,600 --> 00:48:00,480
mitigate pathogen presence to 
make it shelf stable or 

688
00:48:01,320 --> 00:48:04,360
irradiation. 
Those are the two fastest most 

689
00:48:04,360 --> 00:48:09,160
commonly accessed method. 
Our broth is actually made shelf

690
00:48:09,160 --> 00:48:13,280
stable with aph neutralization 
process. 

691
00:48:13,280 --> 00:48:17,320
So we leverage that apple cider 
vinegar that is in these broths 

692
00:48:17,320 --> 00:48:21,560
and lemon to make it aph neutral
environment that prevents 

693
00:48:21,720 --> 00:48:25,120
pathogen growth. 
So we don't alter the 

694
00:48:25,120 --> 00:48:29,120
ingredients themselves with any 
of those sterilization processes

695
00:48:29,120 --> 00:48:34,400
and we keep the efficacy of the 
functional pairings sound 

696
00:48:35,400 --> 00:48:39,640
because it's great if you put 
ashwagandha in a recipe, but if 

697
00:48:39,640 --> 00:48:43,520
it has been so heavily heat 
treated or processed, it's not 

698
00:48:43,520 --> 00:48:46,400
viable by the time you're 
consuming it or your pet is 

699
00:48:46,400 --> 00:48:48,640
consuming it. 
Then we've sort of loved the 

700
00:48:48,640 --> 00:48:51,840
original intent. 
But the pairings are a beef with

701
00:48:51,840 --> 00:48:58,480
lavender, the chicken with 
clove, the venison has the 

702
00:48:58,880 --> 00:49:02,200
chicken and then pork with 
mushroom. 

703
00:49:02,960 --> 00:49:06,120
How nice. 
And the pork recipes and venison

704
00:49:06,120 --> 00:49:09,680
broth are two of my most 
favorites. 

705
00:49:10,320 --> 00:49:13,920
Venison is only found in the 
shelf stable broth for the small

706
00:49:13,920 --> 00:49:17,160
batch products as of right now. 
And the bones themselves 

707
00:49:17,160 --> 00:49:23,040
actually come from the Maui Nui 
venison program, which I love in

708
00:49:23,040 --> 00:49:26,240
sort of the holistic community. 
Maui Nui program has gotten a 

709
00:49:26,240 --> 00:49:30,520
little bit of spotlight 
recently, but yeah, it's it's a 

710
00:49:30,520 --> 00:49:33,880
program that really gives 
reverence to the island 

711
00:49:33,920 --> 00:49:38,240
ecosystem to control the 
population of access deer that 

712
00:49:38,240 --> 00:49:43,560
live there so that they, you 
know, keep the population in 

713
00:49:43,560 --> 00:49:47,680
check, but they are then 
utilizing the whole animal once 

714
00:49:47,800 --> 00:49:51,720
those animals are processed in 
the treat space. 

715
00:49:51,720 --> 00:49:56,480
New and coming soon, we are 
going to be showing some really 

716
00:49:56,480 --> 00:50:00,160
exciting single ingredient 
freeze dried fish treats. 

717
00:50:01,400 --> 00:50:05,480
Small batch has not ventured 
into fish concealed this point 

718
00:50:05,480 --> 00:50:10,480
and reasons being finding 
suppliers that meet small batch 

719
00:50:10,480 --> 00:50:14,640
standards is an even trickier 
undertaking when it comes with 

720
00:50:14,640 --> 00:50:18,200
fisheries. 
There is a lot less visibility 

721
00:50:18,400 --> 00:50:21,280
when you take things offshore 
then when you've got an 

722
00:50:21,280 --> 00:50:25,480
operation on land that you can 
manage with with real 

723
00:50:25,480 --> 00:50:27,840
consistency. 
So we are going to be adding 

724
00:50:27,840 --> 00:50:32,360
some freeze dried Pollock, some 
freeze dried rainbow trout and 

725
00:50:32,360 --> 00:50:37,360
some freeze dried blue mussels 
to the options in the treat 

726
00:50:37,360 --> 00:50:41,520
space, which we are thrilled 
about. 

727
00:50:41,600 --> 00:50:44,440
And those are also all labeled 
for dogs or cats. 

728
00:50:44,480 --> 00:50:49,920
So something for everybody. 
Awesome. 

729
00:50:51,040 --> 00:50:53,840
Well, this actually will not air
until after global. 

730
00:50:53,840 --> 00:50:58,600
So I'm excited for all the new 
stuff and the new recipes and 

731
00:50:58,600 --> 00:51:02,720
just for everything you guys are
doing and being like transparent

732
00:51:02,720 --> 00:51:05,320
about your sourcing. 
I think that's one of the 

733
00:51:05,880 --> 00:51:09,680
biggest things for me when I am 
recommending pet foods is like, 

734
00:51:09,680 --> 00:51:14,440
I can't figure out if I don't 
know if you're not being open 

735
00:51:14,440 --> 00:51:16,800
and honest about where you're 
getting everything from. 

736
00:51:16,800 --> 00:51:19,040
Like, I don't. 
I just don't know how, but but 

737
00:51:19,040 --> 00:51:21,760
that's me. 
That's just me, yeah. 

738
00:51:22,240 --> 00:51:26,040
Yeah. 
Yeah, so I appreciate it and I 

739
00:51:26,040 --> 00:51:27,600
appreciate what you guys are 
doing. 

740
00:51:27,600 --> 00:51:31,240
I look forward, I will not be at
global I, but I I plan on being 

741
00:51:31,240 --> 00:51:33,400
at super Zoo, so hopefully I'll.
See you there. 

742
00:51:33,760 --> 00:51:37,160
Yeah. 
And yeah, is there anything else

743
00:51:37,160 --> 00:51:41,440
that I, you've touched on so 
many things that like I don't 

744
00:51:41,440 --> 00:51:42,880
even have to ask questions 
about? 

745
00:51:44,200 --> 00:51:49,080
This is a great conversation and
you know, the opportunity to 

746
00:51:49,080 --> 00:51:52,760
really talk to our customer base
and give them new things to 

747
00:51:52,760 --> 00:51:56,440
think about when it comes to 
picking a raw food, picking 

748
00:51:56,440 --> 00:51:59,000
treats, aligning themselves with
a company. 

749
00:51:59,120 --> 00:52:03,680
You know, I'm, I'm always 
hopeful that we can give a 

750
00:52:03,680 --> 00:52:08,800
little bit of, you know, fuel to
the fire, so to speak, not only 

751
00:52:08,800 --> 00:52:12,600
not only reiterate that small 
batch standards, I think are of 

752
00:52:12,600 --> 00:52:16,760
a caliber unto themselves, but 
the products that we've produced

753
00:52:16,760 --> 00:52:22,760
for 20 years have continued to 
hit that that mark and we're 

754
00:52:22,760 --> 00:52:27,640
excited to see what comes. 
So thank you so much for being 

755
00:52:27,640 --> 00:52:32,440
here and for helping, you know, 
just continuing to educate pet 

756
00:52:32,440 --> 00:52:37,920
parents about, you know, it's 
it, as I just said, like it's 

757
00:52:37,920 --> 00:52:40,760
not just look at the ingredient 
label. 

758
00:52:41,080 --> 00:52:44,120
That's a really great place to 
start that we should all be 

759
00:52:44,120 --> 00:52:48,000
doing. 
But we unfortunately have to go 

760
00:52:48,000 --> 00:52:51,040
beyond the ingredient label and 
say, OK, but where is this 

761
00:52:51,040 --> 00:52:53,720
coming from? 
And like you said, whole cuts of

762
00:52:53,720 --> 00:52:58,680
meat, that's that's there are so
many intricacies that we don't 

763
00:52:58,680 --> 00:53:02,320
talk about enough. 
And again, part of that, I do 

764
00:53:02,320 --> 00:53:05,600
think is it's a privilege to be 
able to have these 

765
00:53:05,600 --> 00:53:09,120
conversations, to be able to 
think far enough out. 

766
00:53:09,120 --> 00:53:12,080
That's just not how am I going 
to feed my pet today? 

767
00:53:12,080 --> 00:53:15,400
Like I get, but you know, we're 
privileged to have these 

768
00:53:15,400 --> 00:53:19,240
conversations, but they still 
are conversations that I think 

769
00:53:19,240 --> 00:53:20,720
are important and need to be 
had. 

770
00:53:20,800 --> 00:53:23,120
So thank you so much. 
Yeah, absolutely. 

771
00:53:24,280 --> 00:53:27,560
It's a problem for us to get to 
nourish so many pet bowls. 

772
00:53:27,720 --> 00:53:32,720
And we encourage, I think 1 
message to take away is reach 

773
00:53:32,720 --> 00:53:36,040
out to your brands and ask them 
the questions directly. 

774
00:53:36,040 --> 00:53:40,400
That is a real, real good way to
do your best to make sure you're

775
00:53:40,400 --> 00:53:43,520
getting accurate information. 
You know what? 

776
00:53:43,520 --> 00:53:45,560
I actually did have one more 
question if you don't mind. 

777
00:53:45,560 --> 00:53:47,080
I know we're like already in an 
hour. 

778
00:53:47,560 --> 00:53:52,200
But. 
I, I, it wasn't on my list and 

779
00:53:52,200 --> 00:53:55,000
I'm just in my head was like, I 
want to ask this question. 

780
00:53:55,920 --> 00:53:57,920
I hate that I have to ask this 
question. 

781
00:53:57,920 --> 00:54:03,400
Quite honestly, I'm so perturbed
by what has been happening this 

782
00:54:03,440 --> 00:54:06,240
year. 
Neither here nor there. 

783
00:54:07,400 --> 00:54:10,760
You guys are. 
I saw, you know, you're on Susan

784
00:54:10,760 --> 00:54:12,800
Thixon's list, which is 
something I always recommend 

785
00:54:12,800 --> 00:54:16,320
people check out, if for no 
other reason to see what 

786
00:54:16,320 --> 00:54:19,880
criteria she's looking for. 
So that you as a pet parent are 

787
00:54:20,240 --> 00:54:22,760
also starting to understand the 
criteria that you want to be 

788
00:54:22,760 --> 00:54:25,960
looking for in a pet food. 
But that it is all human grade. 

789
00:54:26,080 --> 00:54:30,240
And I think that in itself is 
it's not always something that I

790
00:54:30,600 --> 00:54:34,360
am like dead fast 100% that it 
has to be. 

791
00:54:34,560 --> 00:54:39,440
But when it comes to HPAII think
that's a that's a pretty good 

792
00:54:39,440 --> 00:54:44,320
standard to have with do have 
poultry recipes and chicken 

793
00:54:44,320 --> 00:54:47,040
specifically and they are raw 
for cats. 

794
00:54:47,040 --> 00:54:50,320
So I don't know if I remember 
Small Batch put out a statement 

795
00:54:50,320 --> 00:54:52,120
just like everybody else but. 
Yeah. 

796
00:54:53,160 --> 00:54:55,680
With what you guys are doing? 
Absolutely. 

797
00:54:56,400 --> 00:54:59,440
It's important to say it first. 
It's a fluid. 

798
00:54:59,760 --> 00:55:04,320
It's a fluid situation, you 
know, I don't, I don't know that

799
00:55:05,320 --> 00:55:09,800
anyone has a crystal ball for 
what the most ideal path forward

800
00:55:09,800 --> 00:55:13,880
is. 
But as of today being closely 

801
00:55:13,880 --> 00:55:17,120
connected with each of our 
suppliers, we talked about that 

802
00:55:17,120 --> 00:55:21,760
earlier, our direct contract 
makes a lot of the communication

803
00:55:22,000 --> 00:55:25,120
with the places that our raw 
materials are coming from a 

804
00:55:25,160 --> 00:55:30,280
whole lot easier for us 
exclusively human grade are 

805
00:55:30,280 --> 00:55:35,280
prepared for human meat channels
or consumption is the next most 

806
00:55:35,280 --> 00:55:39,680
important thing because the 
practices that are implemented 

807
00:55:39,680 --> 00:55:45,040
at that supplier level is 
absolutely the most critical 

808
00:55:45,040 --> 00:55:47,880
layer of what we have to lean on
right now. 

809
00:55:48,200 --> 00:55:53,600
So their regular implementation 
of FDA recognized testing 

810
00:55:53,600 --> 00:55:57,720
procedures is crucial. 
What we are looking at next 

811
00:55:57,720 --> 00:56:04,760
though is as more testing 
potentially becomes available, 

812
00:56:04,760 --> 00:56:11,200
anything that is accessible for 
testing a finished product, 

813
00:56:11,280 --> 00:56:16,280
commercially prepared pet food 
will be what we've got in our 

814
00:56:16,280 --> 00:56:19,000
sights. 
As of right now, that doesn't 

815
00:56:19,000 --> 00:56:21,720
exist. 
So doing the test and hold 

816
00:56:21,720 --> 00:56:24,760
procedures for the pathogens 
that we do regular test 

817
00:56:24,840 --> 00:56:28,080
regularly test for is what we've
got to focus on. 

818
00:56:28,120 --> 00:56:31,880
We do have the freeze dried 
options for cats. 

819
00:56:32,640 --> 00:56:36,760
That is actually an alteration 
process and the temperature that

820
00:56:36,760 --> 00:56:40,840
is involved in freeze drying 
mitigates pathogens. 

821
00:56:40,840 --> 00:56:46,280
So for people that maybe want a 
guarantee safer choice, freeze 

822
00:56:46,280 --> 00:56:49,800
dried meal bites for cats is a 
great way to do that. 

823
00:56:50,440 --> 00:56:54,360
And then we will also be talking
about it a little bit at Global,

824
00:56:54,360 --> 00:57:01,320
but we have had a cooked recipe 
for cats in the works as kind of

825
00:57:01,320 --> 00:57:04,960
a background R&D project for 
several years now. 

826
00:57:06,080 --> 00:57:08,640
Wow. 
So not actually in response to 

827
00:57:08,640 --> 00:57:13,120
this at all, but because we want
small batch caliber materials in

828
00:57:13,120 --> 00:57:16,560
a format that people may find a 
little bit more, you know 

829
00:57:16,560 --> 00:57:20,280
reassurance in that has been 
focused. 

830
00:57:20,480 --> 00:57:23,960
It actually at the end of last 
year sort of came back to the 

831
00:57:23,960 --> 00:57:26,760
forefront as one of the next 
things that we wanted to get to 

832
00:57:26,760 --> 00:57:30,240
market. 
But we will be having a 

833
00:57:31,320 --> 00:57:36,840
perfectly cooked cat slider 
available in the marketplace 

834
00:57:36,840 --> 00:57:40,000
hopefully by late summer of this
year. 

835
00:57:40,160 --> 00:57:43,960
So, you know, we're kind of 
coming at it from a few 

836
00:57:43,960 --> 00:57:46,880
different directions. 
But that that real regular 

837
00:57:46,880 --> 00:57:51,240
stringent communication with 
suppliers is absolutely Ground 

838
00:57:51,240 --> 00:57:52,800
Zero. 
Yeah. 

839
00:57:53,480 --> 00:57:56,680
Yeah, I appreciate that. 
So again, thank you so much for 

840
00:57:56,680 --> 00:57:58,560
your time. 
Thank you so much for what you 

841
00:57:58,560 --> 00:58:03,840
guys are doing in the industry 
and for pets and I just 

842
00:58:04,360 --> 00:58:07,920
appreciate you guys and hope to 
see you later on this year. 

843
00:58:07,920 --> 00:58:09,800
So thank you again. 
For good. 

844
00:58:10,280 --> 00:58:13,320
Thank you for all of your 
messaging and advocacy too, 

845
00:58:13,320 --> 00:58:17,520
because it's channels like this 
that we get to have the detail 

846
00:58:17,520 --> 00:58:21,560
in those discussions that it's 
hard to translate in a lot of 

847
00:58:21,560 --> 00:58:24,200
other formats. 
So we appreciate the opportunity

848
00:58:24,200 --> 00:58:26,080
to talk with you and all your 
listeners. 

849
00:58:26,920 --> 00:58:30,120
Well, guys, thank you so much 
for being here with us today. 

850
00:58:30,120 --> 00:58:33,840
Thanks to Nicole and give your 
pets some extra love from both 

851
00:58:34,120 --> 00:58:36,080
me and Nicole today and I will 
talk to you next. 

852
00:58:36,080 --> 00:58:36,400
Week. 
Thanks. 

853
00:58:38,560 --> 00:58:38,720
Bye.
