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Welcome back pet parent. 
I cannot believe I finally we've

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been talking about this forever.
I feel like having today's guest

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on, she is, first of all, I read
her bio having already known her

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and I was like, wait 30 years of
experience. 

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You definitely do not look like 
if you have 30 years of 

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experience in the pet industry. 
But Carrie Hyde is my guest 

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today. 
And if you're not familiar with 

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her, you probably have seen the 
spa SPAW all over social media. 

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She has so much incredible 
information that she puts out. 

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She is empowering pet parents 
with knowledge and tools to 

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create long term effective 
health plans for their furry 

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companion. 
She is your pet's coach. 

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Is it life coach? 
Yes, pet life coach. 

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Because that how that even 
started was a client said you're

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my pet's life coach. 
And then it just stuck and it's 

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been. 
That way. 

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Well, I mean, and that's kind of
true. 

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That's kind of true how it all 
works out. 

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And you're also a certified pet 
nutritionist. 

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It started with the spa. 
Well, it probably didn't start 

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there, but you've had the spa 
for a while. 

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You're in Orange County. 
I like, I'm so jealous. 

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I haven't seen it. 
One day maybe I'll get to see 

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it. 
But welcome, Carrie to the pet 

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parenting reset. 
Thank you so much for being here

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with us. 
Yes, you're welcome. 

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So thank you so much for being 
here with us. 

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I would love to hear just a 
little bit of your back story 

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and how you got so involved, why
you are so passionate. 

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Everybody has that story of why 
they are so passionate about 

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helping pets and their people. 
I think that the hard part is 

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when I look at the vast number 
of people like you that have 

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become so passionate about what 
we do. 

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And like you say, we all have 
our stories, but the sad part 

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is, is those stories are usually
because of something tragic that

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happened. 
It's what really drives us. 

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And that's what's really sad to 
me is that almost everybody that

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I talked to that is as equally 
as passionate as you are, as I 

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am, is the rest of our crew is. 
It's usually a sad story. 

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And so I am no different than 
that. 

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I was a vet tech for 12 years 
and I was very inundated in the 

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veterinary world. 
And I, I, like you mentioned, 

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I've been doing this for a very 
long time. 

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So when I first started in 
working with animals, flea and 

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tick stuff wasn't even on the 
market yet. 

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That's how old I am. 
That's how old I am. 

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And not that I like to correct 
people, but it's actually 40 

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years that I have experienced. 
So I just didn't want anybody to

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Fact Check that and go flea and 
tick stuff's been on the market 

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for 35 years and make me look 
like I don't know what I'm 

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talking about. 
But when I first came on, you 

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know, in this veterinary world, 
we didn't have anything. 

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We had to give dogs and cats 
flea flea baths and we bathed 

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them in something very toxic 
with pyrethrins in it. 

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And so we had to be really 
careful because animals will get

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really sick right after a flea 
dip. 

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And so then this flea and tick 
stuff came on the market and it 

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was called Advantage. 
It's still on the market to this

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day. 
Advantage was the first one. 

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And then you got Frontline that 
did flea and tick. 

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And it was the miracle to us 
because we no longer had to 

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bathe them in this this toxic 
pyrethrin stuff, right? 

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Of course, now we realize that 
the stuff we're drenching them 

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with is equally, if not worse 
toxicity because at least with 

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the bathing with the pyrethrins,
we were rinsing it off. 

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And so it wasn't something that 
just stayed in the blood system 

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and left waiting for something 
to bite it. 

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And so unfortunately, you know, 
I used it and I believed in it 

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and I sold it. 
And I have so many regrets to 

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that to this day. 
And my own dog died from using 

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it. 
And that was a, a wake up call 

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for me. 
She was constantly having 

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seizures and we couldn't figure 
it out. 

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And back then, nobody knew, you 
know what? 

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And I was so young and so naive 
and I just kept putting it on 

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her. 
And, and because of my my 

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connections through the 
veterinary world, she had her 

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charts taken all the way up to 
UC Davis to try to figure out 

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what these were causing these 
seizures. 

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So when I tell you this dog had 
seen several vets, I don't mean 

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one or two. 
Her chart had been either she or

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her chart had been seen by at 
least 50, 19 to 20 veterinarians

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and not one veterinarian said, 
are you giving her anything 

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medication wise or putting any 
kind of anything? 

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It was never brought up. 
And so after Tootsie died, it 

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was kind of a wake up call for 
me to start looking into things.

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And right around then I decided 
that this may not be the path 

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that I want to be on. 
And I kind of think I was 

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already leaning that way because
I had noticed with the patients 

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that were coming in, it was, it 
was constant, like an ear 

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infection was always treated the
same way. 

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And then the ear infection would
come back and then they would be

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back in six weeks and they would
have another ear infection. 

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And then we would give them 
something else and another 

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steroid and another this and 
another that. 

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And you know, as I was getting 
older, 12 years of that, I was 

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like, oh, here comes Daisy to 
Copper with their ear infection.

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And we just kept going and going
and then her prescription diets 

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and it was the same. 
It was so even though I was too 

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young to really understand the 
toxicity of it, it was boring 

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also because nothing changed. 
And at the time, I was in school

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and my plan was to become a 
veterinarian. 

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And so I was in college and that
was my goal. 

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And I got on the speech and 
debate team and just to get 

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through college. 
And then I became really in love

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with that and I started coaching
debate at Mount San Antonio 

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College for a little bit. 
And I changed my whole career 

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path to becoming what's called a
DOF, which is the director of 

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forensics, which is debate. 
But in order to pay for school, 

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I decided to leave the 
veterinary field and open a 

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little grooming shop and learn 
how to groom dogs. 

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And so that's what I did it. 
I became, I really fell in love 

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with the, the freedom to learn 
on my own, to help my clients on

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their own and really take their 
pets under my wing and my 

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watchful eye. 
And I knew I was going to see 

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them more than their vets. 
And so I had a little ear there,

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you know, even though most of 
the time, as I know, you know, 

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people constantly would say to 
me, well, you're not a vet. 

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My vet said this. 
And so I don't ever play 

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veterinarian. 
But I don't think just because 

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somebody's not a veterinarian 
that their voice isn't important

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and that their life experiences 
and the things that they've gone

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through isn't important. 
And so I just, I had to fight 

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that for a long time less now, 
which is really good, less now. 

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I think people finally realize, 
Oh, she might know something, 

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you know, so that's helpful. 
And then gaining, you know, you 

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then you start to gain the 
respect of veterinarians when 

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they start seeing, oh, she might
be on to something. 

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And skin is my favorite thing. 
And so I deal with a lot of 

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yeast and ear infections and 
skin problems. 

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But but some of the stuff that 
is going on has led me into 

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being more of and we can talk 
about this has led me to be more

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of an advocate for change 
because I can talk and talk and 

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we can all talk and we can all 
say this and we can all tell try

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to educate pet parents as we go.
And not that that's not 

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necessary, but if we don't have 
real legislation and change, it 

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keeps going. 
And so that's. 

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Where we are, we are 
interestingly, I, I was talking 

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to somebody recently and I don't
even remember who I was talking 

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to, but I was like, yeah, you 
know, I'm so excited for the 

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possibilities of fixing our food
system and, you know, getting 

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big pharma in check at least. 
And as excited as I am for all 

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of that, I'm also kind of 
dreading the idea that pet 

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industry may actually get worse 
if it's not being addressed at 

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the same time. 
Like if we are solely focusing 

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on the human part. 
And, you know, these companies, 

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they still want to make their 
profit that they're making. 

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So what are they going to do? 
They're probably going to still 

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be making all the same junk 
they're making now and put in 

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the pet products because they 
can get away with it. 

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Right. 
So like, it's, it's definitely 

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bigger than me, but on my mind a
lot for sure. 

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Yeah. 
Yeah. 

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So, yeah. 
But one of the other things that

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I thought of when you were 
talking earlier about how it's 

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always something so tragic. 
Sadly, I feel like it is that 

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kind of leads us down these 
roads. 

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I saw something on Instagram the
other day and gosh, it was so 

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true. 
And it, it, it just basically 

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said how interesting it is that 
people go from like it was 

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talking about humans, of course,
but people go from, you know, an

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allopathic world into a holistic
world all the time. 

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And you never see anybody go the
other way, right? 

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Like it's just, it doesn't 
happen. 

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Like we can have an appreciation
for the miracles of science and 

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medicine and use it as needed 
for emergency, but like it just 

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doesn't go the other way. 
And I think that's something so 

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many people miss, like they're, 
they have tunnel vision and not 

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seeing that big picture of like 
so many people are moving away 

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from the sick care system and, 
you know, into caring for 

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themselves in a more holistic 
way, in a more natural way. 

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And I think that's that's 
happening with pets as well, 

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which is amazing. 
Well, I think too sometimes 

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people don't even realize that 
they are ready are using 

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holistic, holistic things like I
love to use the example of 

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Willow bark because that's how 
aspirin is made. 

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So you're already doing it. 
You just don't really understand

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it as much because the 
pharmaceutical companies have 

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managed to kind of trick us into
calling it Bayer aspirin instead

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of Willow bark, which is how it 
all started. 

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And that's how Bayer got their 
start. 

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So and Willow bark is from from 
the Willow tree. 

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And so it's something that we 
already kind of naturally did 

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way back, you know, the Indians 
and stuff. 

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So, but to your point about 
people don't go back, I will say

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this, this is just my personal 
journey. 

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I went so far down the rabbit 
hole of holistic stuff because 

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of the death of my dog. 
And I was angry. 

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I was so angry at the 
pharmaceutical companies that 

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there was a thank God it was a 
brief time because I think it 

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can be very dangerous to get too
far away from. 

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I don't want to call it away 
from reality because I don't 

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want, but I got I was so anti 
everything. 

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I was like starting to find 
myself in this situation where I

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was like, no, if it's a drug, 
I'm not like a can't. 

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And so I had to pull myself back
a little, a little bit like like

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I just had to be. 
And I'll give you this example. 

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I don't know, you know, I hate 
to call people out, but this one

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was so bad. 
But I don't go in Facebook 

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groups really much anymore 
because it was too stressful for

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me. 
But there was this Facebook 

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group for a while and the, the, 
the person, and I hope I'm not 

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gonna whatever, whatever, I'm 
just gonna do it. 

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He was suggesting that you give 
animals for everything rutabaga.

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So like if they got hit by a car
and they had a broken leg, they 

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needed to eat rutabaga. 
If they had seizures, they 

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needed rutabaga. 
If they had a heart problem, 

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they needed rutabaga. 
Like every answer was rutabaga. 

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And I was like, you see? 
This. 

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Is dangerous information because
we can get too far. 

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So I think so long as people 
really, you know, learn from the

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the stuff that's out there and 
heed the warnings of just going 

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straight to the pharmaceutical. 
To your point, people aren't 

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going to try something natural 
and then go, Oh my God, that 

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killed my dog. 
I have to go back to using this.

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That's that's never going to 
happen. 

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Yeah, when you think of 
homeopathy, how safe homeopathy 

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is, like it's so safe. 
So yeah, yeah, it's just scary. 

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Well, and it's funny you bring 
up Facebook groups because I had

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decided at the beginning of the 
year that I was like, OK, I 

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think I'm just going to be done 
with Facebook because it's such 

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an, for me, it's just been such 
a negative experience lately. 

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00:11:54,720 --> 00:11:56,360
Yeah. 
And I'm like, I just need to 

224
00:11:56,360 --> 00:11:59,960
remove this from my life. 
And I was kind of like checking 

225
00:11:59,960 --> 00:12:03,920
it maybe once a week or so. 
And then I saw people posting 

226
00:12:04,160 --> 00:12:08,000
about this Facebook group that 
was literally telling people, 

227
00:12:08,000 --> 00:12:10,560
like, if your dog has cancer, 
you need to feed them nothing 

228
00:12:10,560 --> 00:12:12,680
but fruit. 
I'm like, what? 

229
00:12:12,960 --> 00:12:14,680
And that was it for me. 
I was like, I'm done. 

230
00:12:14,720 --> 00:12:16,920
I'm out. 
It was too stressful for me. 

231
00:12:16,920 --> 00:12:19,040
I would lose sleep at night 
because then I would try to 

232
00:12:19,360 --> 00:12:22,960
like, give an answer and then 
whoever left the question would 

233
00:12:22,960 --> 00:12:24,800
never respond to me. 
And then I would think about 

234
00:12:24,800 --> 00:12:27,680
them for three days. 
I'm like, I hope that dog is OK.

235
00:12:27,680 --> 00:12:30,720
And I'm not getting responses. 
And I'm like, Oh my God, no, 

236
00:12:30,720 --> 00:12:33,760
don't do that, you know? 
And so I finally, I still go on 

237
00:12:33,760 --> 00:12:38,040
Facebook, but I have my Facebook
page and I just post up there 

238
00:12:38,040 --> 00:12:41,080
and anybody who's there, but I 
don't go in the groups anymore 

239
00:12:41,080 --> 00:12:44,320
because even my husband was 
like, you need to stop. 

240
00:12:45,560 --> 00:12:47,840
I need. 
Yeah, it's it's hard. 

241
00:12:48,600 --> 00:12:54,320
So, OK, knowing that you went 
way far in One Direction and you

242
00:12:54,320 --> 00:12:56,560
had to kind of pull yourself 
back a little bit, I am very 

243
00:12:56,560 --> 00:12:59,920
interested to learn about how 
you set up the SPA. 

244
00:13:01,200 --> 00:13:06,160
So tell me a bit about that. 
I was by accident, sort of like 

245
00:13:06,160 --> 00:13:08,960
kind of, you know, because I, I 
was in school full time. 

246
00:13:08,960 --> 00:13:12,000
I had a plan of what I was going
to do. 

247
00:13:12,080 --> 00:13:16,640
I think God had a bigger plan 
for me and it was always there. 

248
00:13:16,680 --> 00:13:19,040
I just was trying to deter from 
it. 

249
00:13:19,040 --> 00:13:22,520
I don't know why, but I don't 
know, you know, have you heard 

250
00:13:22,520 --> 00:13:24,200
you know who Doctor Jean Dodds 
is right. 

251
00:13:24,360 --> 00:13:26,280
OK. 
So when I was in college, I had 

252
00:13:26,280 --> 00:13:30,280
to do this the speech and I 
wanted to do it on the need for 

253
00:13:30,280 --> 00:13:32,920
dog blood. 
And Doctor Jean Dodds runs a 

254
00:13:32,920 --> 00:13:36,320
place called Hemopet where they 
do all of the blood for blood 

255
00:13:36,320 --> 00:13:39,760
donations. 
And so I it was always there. 

256
00:13:39,760 --> 00:13:42,200
There was always this push for 
me to be in the holistic 

257
00:13:42,200 --> 00:13:44,160
community. 
And so when I was doing that 

258
00:13:44,160 --> 00:13:47,480
speech back in college, I found 
her first time I ever heard of 

259
00:13:47,480 --> 00:13:48,960
her. 
It was before I was super 

260
00:13:48,960 --> 00:13:50,960
holistic. 
I made a phone call to her. 

261
00:13:51,000 --> 00:13:53,720
She answered the phone and I was
like, why? 

262
00:13:53,720 --> 00:13:58,440
I was like 24. 
I speak with doctor, this is she

263
00:13:58,440 --> 00:14:00,360
and I was like, like, didn't 
know what to do right. 

264
00:14:00,360 --> 00:14:02,160
And so I ended up speaking to 
her for a long time. 

265
00:14:02,280 --> 00:14:05,000
So it's really interesting when 
I think like how I set up the 

266
00:14:05,000 --> 00:14:09,720
spa was not with the intent to 
have a business. 

267
00:14:09,720 --> 00:14:13,600
It was an intent to be a 
director of forensics and pay 

268
00:14:13,600 --> 00:14:15,400
for college. 
So it was kind of like this 

269
00:14:15,400 --> 00:14:18,120
little tiny. 
I subleased it from my 

270
00:14:18,120 --> 00:14:20,920
father-in-law. 
That's Nellie Olsen, and if you 

271
00:14:20,920 --> 00:14:24,800
guys ever watch, if you ever 
watch Little House on the 

272
00:14:24,800 --> 00:14:30,080
Prairie, look up who Nellie 
Olsen is, and she is that 

273
00:14:30,080 --> 00:14:31,800
character. 
So I'll just tell you. 

274
00:14:31,800 --> 00:14:33,680
Cat behind you. 
Prairie next name. 

275
00:14:34,120 --> 00:14:37,040
Is Nellie Olsen, and she's named
that for a reason. 

276
00:14:37,040 --> 00:14:39,120
So look up Nellie Olsen from the
Little House on the Prairie, 

277
00:14:39,520 --> 00:14:42,080
which was my favorite show when 
I was a little bit anyway, so I 

278
00:14:42,120 --> 00:14:44,800
subleased a little place from my
father-in-law. 

279
00:14:44,880 --> 00:14:47,600
He had this big building in a 
industrial park and I subleased 

280
00:14:47,600 --> 00:14:49,520
it from him. 
And I was in school so much that

281
00:14:49,520 --> 00:14:51,040
I actually had an answering 
machine. 

282
00:14:51,240 --> 00:14:53,600
This is before any of this stuff
existed. 

283
00:14:53,680 --> 00:14:56,840
Yelp like you had no so the 
answering machine said, hi, my 

284
00:14:56,840 --> 00:14:59,120
name is Carrie and I'm a full 
tone student. 

285
00:14:59,120 --> 00:15:02,160
And if you'd like to schedule an
appointment with me to get your 

286
00:15:02,160 --> 00:15:04,680
dog groom, leave me a message 
and I'll call you when I'm off 

287
00:15:04,680 --> 00:15:07,200
of school, you know, and people 
would call. 

288
00:15:07,200 --> 00:15:11,600
And so I had this little room 
and I remember this lady brought

289
00:15:11,600 --> 00:15:14,600
in her dog and then she was late
picking up her dog. 

290
00:15:15,440 --> 00:15:16,880
And I was like, now what am I 
going to do? 

291
00:15:16,880 --> 00:15:19,840
Because I don't have all the 
cages like most places had 

292
00:15:19,840 --> 00:15:20,840
because I just had this little 
space. 

293
00:15:21,080 --> 00:15:23,320
So I put her little dog on the 
floor and he ran around with me.

294
00:15:23,320 --> 00:15:25,440
And then another lady came in 
and then I put the two of them 

295
00:15:25,440 --> 00:15:27,840
together. 
Both clients said it was OK and 

296
00:15:27,840 --> 00:15:30,520
they played. 
And I'm like, why are we doing 

297
00:15:30,520 --> 00:15:33,240
grooming in cages and stuff? 
Why can't we let them be free 

298
00:15:33,240 --> 00:15:36,720
run and they're happier? 
And so that really that moment 

299
00:15:36,800 --> 00:15:44,920
sparked my belief, my journey of
a holistic energy type grooming 

300
00:15:44,920 --> 00:15:48,520
store, like like I didn't want 
it to be the typical stick them 

301
00:15:48,520 --> 00:15:52,560
in a cage, hurry them up. 
And so watching that happen and 

302
00:15:52,560 --> 00:15:55,960
watching those two dogs enjoy 
the experience from a different 

303
00:15:55,960 --> 00:15:59,280
level was another journey, 
beginning of a journey for me. 

304
00:15:59,480 --> 00:16:03,200
And so I became the first doggy 
daycare in Orange County. 

305
00:16:03,880 --> 00:16:05,920
They didn't even exist. 
That's how old I am. 

306
00:16:06,200 --> 00:16:09,040
There was no thing like doggy 
daycare did not exist. 

307
00:16:09,080 --> 00:16:12,560
And so it became really like 
people were like, Oh my gosh, my

308
00:16:12,560 --> 00:16:14,640
dog. 
It used to be that dogs would go

309
00:16:14,640 --> 00:16:16,960
to the grooming shop and they 
would do it where they would 

310
00:16:16,960 --> 00:16:20,320
drop them off from 8:00 to 10:00
in the morning. 

311
00:16:20,320 --> 00:16:23,800
So if you if that groomer was 
going to do 15 to 20 dogs that 

312
00:16:23,800 --> 00:16:26,680
day, all 15 to 20 of them, that 
would get dropped off between 

313
00:16:26,680 --> 00:16:29,320
8:00 and 10:00. 
Some places still do it this 

314
00:16:29,320 --> 00:16:33,000
way. 
I wouldn't advise it, but so all

315
00:16:33,000 --> 00:16:35,040
dogs would get dropped off from 
8:00 to 10:00 and then they 

316
00:16:35,040 --> 00:16:36,480
would get all stuck in the 
cages. 

317
00:16:36,840 --> 00:16:39,600
And then after the groomer was 
done checking everybody in, then

318
00:16:39,600 --> 00:16:42,520
she would go to the first dog 
and then she would bathe him and

319
00:16:42,520 --> 00:16:44,800
then she would take him and put 
him back in the kennel, put a 

320
00:16:44,800 --> 00:16:47,360
cage dryer on him. 
And then she would go down the 

321
00:16:47,360 --> 00:16:49,480
line. 
And so your dog that got there 

322
00:16:49,480 --> 00:16:52,480
at 8:00 may not even start to 
get groomed until 1:00 in the 

323
00:16:52,480 --> 00:16:55,440
afternoon. 
And all the dogs would be cage 

324
00:16:55,440 --> 00:16:57,960
dried. 
So they would all sit there all 

325
00:16:57,960 --> 00:17:01,520
day long with each other barking
and the stress. 

326
00:17:01,520 --> 00:17:04,800
And so that was kind of, I was 
like, why do we do it that way? 

327
00:17:05,000 --> 00:17:07,119
Seems stupid. 
And so it grew from there. 

328
00:17:07,119 --> 00:17:10,680
And then I started, I had a 
client that, you know, I 

329
00:17:10,680 --> 00:17:12,280
learned. 
So they learned a lot from me, 

330
00:17:12,280 --> 00:17:15,119
but I have learned so much. 
I had this client who had these 

331
00:17:15,119 --> 00:17:18,079
two papillons. 
Now remember, I'm coming from 

332
00:17:18,079 --> 00:17:22,160
the vet world and even though 
I'm trying to be more holistic 

333
00:17:22,160 --> 00:17:27,040
because my dog now has died, I 
am still indoctrinated about a 

334
00:17:27,040 --> 00:17:28,880
lot of stuff. 
And one of those things was 

335
00:17:28,880 --> 00:17:31,400
food. 
I'm still, even though I don't 

336
00:17:31,400 --> 00:17:34,000
like the medicines and stuff 
like that, I'm like anti. 

337
00:17:34,000 --> 00:17:38,920
But I'm still believing that 
Hills is the end all end. 

338
00:17:38,920 --> 00:17:42,440
All right, right. 
So I have this client come to me

339
00:17:42,440 --> 00:17:45,960
and she has a little papi on. 
She had two of them and they had

340
00:17:45,960 --> 00:17:51,120
the best coats I have ever seen 
on dogs and they were older dogs

341
00:17:51,440 --> 00:17:53,120
and they were energetic and they
had all the stuff. 

342
00:17:53,160 --> 00:17:56,600
And I'm sure from the man above 
made me say this to her. 

343
00:17:56,600 --> 00:18:00,480
I said what do you feed them? 
Which was weird because I never 

344
00:18:00,480 --> 00:18:03,480
asked that questions back then. 
So I said what do you feed them?

345
00:18:03,480 --> 00:18:06,640
And she said she must have been,
she was probably 75 at the time.

346
00:18:06,640 --> 00:18:11,040
And she says, dear, if I told 
you you'd be mad, Do you ever 

347
00:18:11,040 --> 00:18:15,040
forget her saying that to me, 
dear, if I told you, you'd be so

348
00:18:15,040 --> 00:18:17,320
mad. 
And I said, no, I'm, I'm going 

349
00:18:17,320 --> 00:18:18,560
to be mad. 
Tell me. 

350
00:18:18,560 --> 00:18:22,240
And she says, I'm warning you. 
And I go, what are you? 

351
00:18:22,480 --> 00:18:25,560
Tell me Jesus. 
Like pedigree, like this is my 

352
00:18:25,560 --> 00:18:27,080
mindset. 
I'm like, is it pedigree? 

353
00:18:27,080 --> 00:18:29,400
Is it, I'm, is it, I'm thinking 
of all these foods. 

354
00:18:29,960 --> 00:18:33,800
And she goes, well, I go to the 
store and I get them these 

355
00:18:33,800 --> 00:18:37,520
little chicken drumlets and I 
give it to them. 

356
00:18:37,760 --> 00:18:41,720
And I said, do you cook it? 
And she says, oh, no, I give it 

357
00:18:41,720 --> 00:18:46,960
to them raw. 
And I was like, this crazy ass 

358
00:18:46,960 --> 00:18:49,400
lady is going to kill these 
dogs. 

359
00:18:49,440 --> 00:18:52,840
Like I'm hurts. 
And I'm like, you're nuts, 

360
00:18:52,920 --> 00:18:55,360
right? 
And so I was nice to her, of 

361
00:18:55,360 --> 00:18:58,480
course. 
And I was like, oh, OK, you 

362
00:18:58,480 --> 00:19:00,080
know. 
And then after she left, I kind 

363
00:19:00,080 --> 00:19:02,880
of went behind on my closed door
and I was like, that's insane. 

364
00:19:02,880 --> 00:19:07,120
That's never going to happen. 
But it sat with me because those

365
00:19:07,120 --> 00:19:09,280
dogs were so healthy. 
I'm not kidding. 

366
00:19:09,280 --> 00:19:13,560
Like it was noticeable. 
Their, their teeth, their hair, 

367
00:19:13,560 --> 00:19:15,720
their eye, everything was 
noticeable. 

368
00:19:16,160 --> 00:19:19,080
And so I had a golden retriever 
at the time and that sat with me

369
00:19:19,080 --> 00:19:22,600
for a a while. 
And then like she came in again 

370
00:19:22,600 --> 00:19:24,040
and I'm like, well, they're 
still alive. 

371
00:19:24,040 --> 00:19:26,160
She hasn't killed them yet, you 
know. 

372
00:19:26,720 --> 00:19:30,360
And so I remember going to the 
store and I bought my dog Joy. 

373
00:19:30,360 --> 00:19:34,120
She was a golden retriever at 
chicken leg, like a, you know, 

374
00:19:34,120 --> 00:19:36,600
and I brought, I remember I 
brought him home and I took it 

375
00:19:36,600 --> 00:19:39,400
out of the thing and I, I 
remember giving it to her and 

376
00:19:39,400 --> 00:19:41,800
literally thinking she's going 
to die and it's going to be my 

377
00:19:41,800 --> 00:19:43,360
fault. 
Like I'm going to kill my dog 

378
00:19:43,360 --> 00:19:44,720
right now. 
But there was something that 

379
00:19:44,760 --> 00:19:47,360
made me do it and I gave it to 
her. 

380
00:19:47,360 --> 00:19:49,520
And I think even she was like, 
mom, Are you sure about this? 

381
00:19:49,520 --> 00:19:51,280
What are you doing? 
Because I gave her the chicken 

382
00:19:51,280 --> 00:19:53,280
bone, the, the whole chicken 
thing. 

383
00:19:53,960 --> 00:19:56,640
And she held it in her mouth for
the longest time and just stared

384
00:19:56,640 --> 00:19:58,640
at me. 
And I was like, well, just go do

385
00:19:58,640 --> 00:19:59,760
it. 
If we're going to do it, do it. 

386
00:19:59,760 --> 00:20:02,320
It's like one of us has to make 
the decision here. 

387
00:20:02,320 --> 00:20:05,240
Go outside and eat your chicken.
So she did, she went outside, 

388
00:20:05,240 --> 00:20:08,320
she ate the whole thing. 
And for two days I was like, 

389
00:20:08,880 --> 00:20:10,840
please don't die. 
Please don't die, please don't 

390
00:20:10,840 --> 00:20:13,960
die. 
That's how indoctrinated I was. 

391
00:20:14,040 --> 00:20:16,400
Like I was deep in it. 
She didn't die. 

392
00:20:16,400 --> 00:20:21,160
And Joy ended up living to be 17
years old and she died in her 

393
00:20:21,160 --> 00:20:23,560
sleep. 
And she, from that day forward, 

394
00:20:24,160 --> 00:20:27,880
I, and of course, I went through
the phases right, of half kibble

395
00:20:27,880 --> 00:20:30,560
because I need all the complete 
imbalance, right? 

396
00:20:31,160 --> 00:20:32,920
So I did the half kibble. 
So I went through all of the 

397
00:20:32,920 --> 00:20:35,720
things. 
And so then with that, the spa 

398
00:20:35,720 --> 00:20:40,080
started to bring in gin. 
And of course, I, I went through

399
00:20:40,080 --> 00:20:41,720
the path there of the better 
kibble. 

400
00:20:41,720 --> 00:20:45,640
We no longer sell kibble at all.
And so it grew from there. 

401
00:20:45,640 --> 00:20:50,960
It grew from being this little 
tiny sublease place. 

402
00:20:50,960 --> 00:20:54,200
Now it's 9000 square feet and 
it's free run. 

403
00:20:54,200 --> 00:20:56,640
We don't, we have very little 
cages there. 

404
00:20:56,640 --> 00:20:58,720
Everything is open, even at 
night. 

405
00:20:58,720 --> 00:21:02,480
There's 24 hour staff there. 
So when we do boarding, we only 

406
00:21:02,480 --> 00:21:05,520
board for little dogs. 
So our little guys, we do, I 

407
00:21:05,520 --> 00:21:10,240
call it slumber party boarding 
because we put, maybe we also 

408
00:21:10,240 --> 00:21:12,840
only take small numbers because 
what people don't realize about 

409
00:21:12,840 --> 00:21:18,040
boarding is that when you take 
150 dogs and you put them under 

410
00:21:18,040 --> 00:21:22,400
the same roof, their energy that
is created through that much 

411
00:21:22,400 --> 00:21:28,200
nervousness is unmanageable. 
You can not manage it. 

412
00:21:28,200 --> 00:21:31,440
And most places will put them 
all away in cages and then they 

413
00:21:31,440 --> 00:21:33,520
leave for the night. 
And then what's going to happen 

414
00:21:33,520 --> 00:21:35,960
is there's going to be a lot of 
barking and a lot of stress and 

415
00:21:35,960 --> 00:21:39,640
a lot of problems. 
So nobody leaves for the night. 

416
00:21:39,640 --> 00:21:42,600
And for us, we separate and we 
take minimal dogs. 

417
00:21:42,600 --> 00:21:45,520
So our Max and this is like 
holiday time. 

418
00:21:45,520 --> 00:21:47,880
And then I always bring an extra
staff is 30 dogs. 

419
00:21:47,880 --> 00:21:51,400
So we'll take 30 dogs. 
I have sometimes on occasion 

420
00:21:51,400 --> 00:21:55,800
done 35, but that's it. 
And they're separated in rooms. 

421
00:21:55,880 --> 00:21:58,040
And so it's, it stays nice and 
calm. 

422
00:21:58,040 --> 00:22:00,880
Because to be a holistic, people
always ask me, what's a holistic

423
00:22:00,880 --> 00:22:02,520
grooming shop? 
Do you just use holistic 

424
00:22:02,520 --> 00:22:03,920
shampoos? 
And I'm like, you have to 

425
00:22:03,920 --> 00:22:05,880
understand what the word 
holistic means because that's 

426
00:22:05,880 --> 00:22:10,360
the problem with anybody who's 
trying to work with holistic 

427
00:22:10,360 --> 00:22:14,200
stuff is they don't understand 
that the, the stress on your 

428
00:22:14,200 --> 00:22:18,200
body is almost worse than taking
a pharmaceutical drug, right? 

429
00:22:18,200 --> 00:22:22,360
Like, like I like if I had a 
choice between taking Advil 

430
00:22:22,360 --> 00:22:26,640
every day or being stressed to 
the Max every day, I'd probably 

431
00:22:26,640 --> 00:22:30,040
choose the Advil and not stress 
because stress is such a huge 

432
00:22:30,040 --> 00:22:32,400
thing. 
And so that's how the spa and 

433
00:22:32,400 --> 00:22:33,960
that's how we still run it to 
this day. 

434
00:22:33,960 --> 00:22:37,000
And of course we use good 
shampoos and all of that other 

435
00:22:37,000 --> 00:22:38,240
holistic stuff that people would
think. 

436
00:22:38,240 --> 00:22:41,360
We don't require portatella 
vaccines. 

437
00:22:41,360 --> 00:22:45,280
We don't you will never see flea
and tick stuff sold anywhere 

438
00:22:45,280 --> 00:22:47,560
near my place. 
And I always have to apologize 

439
00:22:47,560 --> 00:22:50,360
to people when they ask me what 
do I think about it because I 

440
00:22:50,360 --> 00:22:52,200
always tell them the truth. 
They say, listen, I'm coming 

441
00:22:52,200 --> 00:22:54,280
from a place of a animal that 
died from it. 

442
00:22:54,280 --> 00:22:59,080
So I recognize I'm a little, you
know, but but that's how it's 

443
00:22:59,080 --> 00:23:01,440
exactly how this all started and
that's how we run it still to 

444
00:23:01,440 --> 00:23:04,120
this day I'm. 
So glad you brought up the idea 

445
00:23:04,120 --> 00:23:07,680
of stress and that people don't 
like they. 

446
00:23:08,040 --> 00:23:10,720
We can throw around this word 
holistic a lot, but a lot of 

447
00:23:10,720 --> 00:23:14,040
people don't actually understand
what that means. 

448
00:23:14,040 --> 00:23:19,400
And I would love for you to tell
me what holistic means to you. 

449
00:23:20,080 --> 00:23:23,400
It's such a hard thing to like 
to, to divine it slowly. 

450
00:23:23,400 --> 00:23:27,320
Yeah. 
But I think holistic, to be 

451
00:23:27,320 --> 00:23:31,640
holistic minded means you're 
always looking at the effect of 

452
00:23:31,720 --> 00:23:37,080
every step that you make. 
So when people treat something 

453
00:23:37,080 --> 00:23:40,920
like, like, I don't know, like 
diarrhea, OK. 

454
00:23:40,920 --> 00:23:44,000
So if I treat diarrhea with 
something like metronidazole, 

455
00:23:44,200 --> 00:23:48,920
I'm treating that without 
thinking about the effects that 

456
00:23:48,960 --> 00:23:51,240
mitronidazole could do in the 
long term. 

457
00:23:51,880 --> 00:23:56,880
That's not a holistic mindset. 
Holistically, I have to think in

458
00:23:56,880 --> 00:24:00,360
terms of everything I do, which 
means stress, right? 

459
00:24:00,360 --> 00:24:03,360
So if I'm putting my house under
stress, if I'm doing this, every

460
00:24:03,360 --> 00:24:07,360
step that I make, I have to 
think the effects that has in 

461
00:24:07,360 --> 00:24:09,680
the long term. 
To me, that's thinking 

462
00:24:09,680 --> 00:24:13,280
holistically about the whole of 
everything, not just the moment,

463
00:24:13,280 --> 00:24:15,680
not just hurry up and get it 
done and hurry up and fix this. 

464
00:24:15,680 --> 00:24:18,240
Because we all, we live in such,
I mean, look at us Instagram, 

465
00:24:18,240 --> 00:24:20,960
Instagram, Instagram as we all 
want everything so fast, so 

466
00:24:20,960 --> 00:24:23,000
quick. 
None of us have any patience. 

467
00:24:23,000 --> 00:24:25,840
And so we want that same kind of
treatment for our animals. 

468
00:24:25,840 --> 00:24:27,320
We want everything to happen 
quickly. 

469
00:24:27,320 --> 00:24:30,400
Skin is a really good example. 
People want to bring their dogs 

470
00:24:30,400 --> 00:24:33,640
to me and I do micro bubbles and
we do ozones and we do all sorts

471
00:24:33,640 --> 00:24:35,640
of stuff and they want that one 
and done, hurry up. 

472
00:24:35,640 --> 00:24:38,240
It should be better by tomorrow.
But what they don't realize is 

473
00:24:38,240 --> 00:24:40,560
skin cells take 21 days to 
regenerate. 

474
00:24:40,800 --> 00:24:43,120
And a dog's skin layers are 
three layers. 

475
00:24:43,120 --> 00:24:44,920
Their epidermis has three layers
on it. 

476
00:24:45,080 --> 00:24:49,000
So you're talking about 21 days 
to shed the first bad layer, 21 

477
00:24:49,000 --> 00:24:52,480
days for the second bad layer, 
21 days for the third bad layer 

478
00:24:52,480 --> 00:24:54,600
before you're going to get all 
new skin. 

479
00:24:55,400 --> 00:24:57,520
So you always have to be 
thinking about how long 

480
00:24:57,520 --> 00:25:00,200
something can take. 
Be patient because when you're 

481
00:25:00,760 --> 00:25:03,280
not patient, then you're 
stressed, which means the body 

482
00:25:03,280 --> 00:25:05,440
won't heal. 
And so everything has to be 

483
00:25:05,440 --> 00:25:07,960
holistic minded. 
I guess in a nutshell is 

484
00:25:07,960 --> 00:25:11,920
thinking about everything you do
and the effect that it will have

485
00:25:11,920 --> 00:25:14,960
on the body and then weighing 
the option, weighing it. 

486
00:25:14,960 --> 00:25:17,080
We were, I was just talking 
about the client today we're 

487
00:25:17,080 --> 00:25:18,440
talking about heartworm 
medication. 

488
00:25:18,720 --> 00:25:21,960
And she says, you taught me the 
most valuable lesson was to 

489
00:25:21,960 --> 00:25:25,040
think about weighing the risks 
versus the reward. 

490
00:25:25,560 --> 00:25:28,240
And she says, and it talked. 
Now wherever you are in the 

491
00:25:28,240 --> 00:25:30,000
country, things are different. 
So I never talked. 

492
00:25:30,000 --> 00:25:31,720
And, you know, I'm just 
generally speaking. 

493
00:25:32,240 --> 00:25:35,480
And she said I realized that my 
dog wasn't at risk of heartworm 

494
00:25:35,480 --> 00:25:37,600
at all. 
And the risk of taking the 

495
00:25:37,600 --> 00:25:39,880
heartworm medication all the 
time was, was, and she was, and 

496
00:25:39,880 --> 00:25:44,040
I never was thinking that I was 
only being taught about what 

497
00:25:44,040 --> 00:25:45,120
would happen if he got 
heartworm. 

498
00:25:45,120 --> 00:25:47,680
He could die. 
And so I just, and so now I 

499
00:25:47,960 --> 00:25:51,560
weigh everything risk versus 
reward and, and do that kind of 

500
00:25:51,560 --> 00:25:53,200
thing. 
So, and that's when you'll find 

501
00:25:53,200 --> 00:25:55,880
yourself thinking holistically 
is when you're starting to think

502
00:25:55,880 --> 00:25:58,760
about if I give him this, what 
will happen to the body. 

503
00:26:00,200 --> 00:26:04,600
So, but it is the whole thing. 
It is a whole thing, not just, 

504
00:26:04,920 --> 00:26:07,480
you know, oh, I give him, this 
is one of the things I don't 

505
00:26:07,480 --> 00:26:09,680
like about whole. 
We call him foalistic 

506
00:26:09,680 --> 00:26:13,720
veterinarians where they say 
they're holistic, but then the 

507
00:26:13,720 --> 00:26:17,800
only thing at all in their shop 
that is holistic is the milk 

508
00:26:17,800 --> 00:26:20,400
Thistle. 
So everything else is flea and 

509
00:26:20,400 --> 00:26:24,960
tick medication and massive 
vaccines and poor diets and all 

510
00:26:24,960 --> 00:26:26,720
of this stuff. 
But then they carry milk 

511
00:26:26,720 --> 00:26:28,880
thistles. 
So then they consider themselves

512
00:26:28,880 --> 00:26:31,680
holistic. 
That is not that's holistic. 

513
00:26:33,440 --> 00:26:37,200
Yeah, I I see the same thing a 
lot with veterinarians who 

514
00:26:37,200 --> 00:26:40,960
learned acupuncture and like 
they added acupuncture on to 

515
00:26:40,960 --> 00:26:43,040
their services and now they're 
holistic. 

516
00:26:43,280 --> 00:26:46,120
But then they're still doing the
flea and tick and the heartworm 

517
00:26:46,120 --> 00:26:50,320
and the over vaccinations and 
the this is the wonderful bag of

518
00:26:50,840 --> 00:26:52,880
wall of bagged food behind 
right. 

519
00:26:52,880 --> 00:26:56,480
Like I'm like, no, no. 
Puncture is a very good example.

520
00:26:56,480 --> 00:26:58,160
It's exactly acupuncture is a 
big one. 

521
00:26:58,360 --> 00:27:00,920
They add acupuncture and then 
it. 

522
00:27:01,320 --> 00:27:04,000
I always use the example of 
like, if you want to lose 

523
00:27:04,000 --> 00:27:08,960
weight, you cannot eat the 
hamburger on the treadmill and 

524
00:27:08,960 --> 00:27:11,800
expect to get the results that 
you want. 

525
00:27:12,200 --> 00:27:16,120
You cannot give flea and tick 
medication and milk Thistle 

526
00:27:16,560 --> 00:27:19,640
right to get rid of the toxins 
and get the results that you 

527
00:27:19,640 --> 00:27:20,760
want. 
You just can't. 

528
00:27:20,880 --> 00:27:23,240
It's all of it. 
Yeah. 

529
00:27:23,720 --> 00:27:25,720
Yeah, acupuncture is a big one. 
I see that all the time. 

530
00:27:26,280 --> 00:27:33,160
Yeah, well, yeah, when I moved a
few years ago, I don't even, I 

531
00:27:33,160 --> 00:27:37,680
can't, I can't even, I probably 
called 6080 veterinary offices. 

532
00:27:37,680 --> 00:27:40,280
I was going further and further 
and further out away from me. 

533
00:27:40,640 --> 00:27:46,080
And it was, I mean, just about 
everybody I called was like 

534
00:27:46,200 --> 00:27:51,800
that, advertised as holistic or 
even, you know, integrative, 

535
00:27:51,800 --> 00:27:55,800
which I'm fine with. 
It's like that was the only 

536
00:27:55,800 --> 00:27:58,000
thing was, Oh yeah, I can do 
acupuncture. 

537
00:27:59,200 --> 00:28:02,120
OK, I can give you acupuncture, 
but you won't need it if you eat

538
00:28:02,120 --> 00:28:04,800
this prescription food. 
Yeah, right. 

539
00:28:05,160 --> 00:28:07,480
Crazy. 
But you know, sometimes I, I've 

540
00:28:07,480 --> 00:28:11,920
had to teach my clients to stop 
looking for the holistic vet 

541
00:28:12,000 --> 00:28:16,560
because what was happening is I 
would tell people like they 

542
00:28:16,560 --> 00:28:17,880
would say, well, how do you know
if they're holistic? 

543
00:28:17,880 --> 00:28:21,600
And I'm like, well, one of the 
first signs to me to a holistic 

544
00:28:21,600 --> 00:28:26,040
veterinarian is when you first 
walk in their office, let's look

545
00:28:26,320 --> 00:28:30,440
at what food they're selling. 
So if you walk in and the sign 

546
00:28:30,440 --> 00:28:32,440
out front says holistic, but 
when you walk in, you see 

547
00:28:32,440 --> 00:28:34,760
processed food, overly processed
food. 

548
00:28:35,760 --> 00:28:38,080
Now you'd better. 
You need to use your brain. 

549
00:28:38,080 --> 00:28:39,680
Now, That doesn't mean you can't
stay. 

550
00:28:39,680 --> 00:28:42,360
It just means you can't shut 
your brain off, which is the 

551
00:28:42,360 --> 00:28:45,480
problem is a lot of vets or pet 
parents walk into a vet hospital

552
00:28:45,520 --> 00:28:48,240
shut their brain off and 
especially if they want a 

553
00:28:48,240 --> 00:28:50,360
holistic vet and it said a 
holistic vet, they think 

554
00:28:50,360 --> 00:28:53,440
everything must be holistic. 
So I tell people I used to send 

555
00:28:53,440 --> 00:28:56,560
he's no, he actually his company
got bought out by VCA. 

556
00:28:56,720 --> 00:28:59,400
What a surprise. 
He was not holistic at all. 

557
00:28:59,400 --> 00:29:02,640
His name was Doctor Andrew and 
he wasn't even in the ballpark 

558
00:29:02,640 --> 00:29:04,760
of holistic. 
And if you asked him, he would 

559
00:29:04,760 --> 00:29:06,320
be like, I don't know anything 
about that crap. 

560
00:29:06,360 --> 00:29:10,040
Like he was very in your face 
about he doesn't know anything 

561
00:29:10,040 --> 00:29:13,800
holistically, but I would just 
teach my clients. 

562
00:29:13,800 --> 00:29:16,920
He was great at diagnostics. 
He was honest. 

563
00:29:17,160 --> 00:29:21,760
He was willing to not make fun 
of you, kick you out, say your 

564
00:29:21,760 --> 00:29:23,480
dog was going to die, like any 
of that stuff. 

565
00:29:23,880 --> 00:29:27,080
I started sending all my clients
to him because I would rather 

566
00:29:27,080 --> 00:29:30,720
have my clients go to him and 
keep their brain working and 

567
00:29:30,720 --> 00:29:33,560
asking questions, then walk in 
and shut their brain down to the

568
00:29:33,560 --> 00:29:35,280
holistic vet that does 
acupuncture. 

569
00:29:35,400 --> 00:29:38,200
Because then before you know it 
they're feeding crappy food and 

570
00:29:38,200 --> 00:29:40,320
well, the whole you, the 
holistic vet said. 

571
00:29:40,720 --> 00:29:43,760
So I actually would send a lot 
of people to a conventional 

572
00:29:43,760 --> 00:29:48,160
veterinarian that was just open 
to letting people communicate. 

573
00:29:48,520 --> 00:29:52,040
So, and that's why we're 
educating people as much as I 

574
00:29:52,040 --> 00:29:54,640
can so that they can. 
And you and all these people 

575
00:29:54,640 --> 00:29:57,720
that are just so amazing that 
we're out there and talking to 

576
00:29:57,720 --> 00:30:00,640
people and trying to help them 
so they know how to communicate 

577
00:30:00,640 --> 00:30:03,480
better. 
Because you're not going to find

578
00:30:03,480 --> 00:30:05,240
the perfect holistic bet. 
You're just not. 

579
00:30:06,200 --> 00:30:12,960
Yeah, I appreciate that outlook 
so very much because it is to 

580
00:30:12,960 --> 00:30:16,800
me, it's so much about educating
pet parents because if they 

581
00:30:16,800 --> 00:30:18,880
don't know what they don't know,
I mean, I was there. 

582
00:30:19,080 --> 00:30:20,680
Yeah, you don't. 
Just like you were. 

583
00:30:20,680 --> 00:30:23,240
I mean, I didn't work in a 
veterinarian's office, but I 

584
00:30:23,240 --> 00:30:26,360
might as well have Like I 
literally would go. 

585
00:30:26,360 --> 00:30:29,240
I had so many animals I would 
walk when I lived in Virginia 

586
00:30:29,240 --> 00:30:31,640
Beach, I would go, I would walk 
into the vet clinic. 

587
00:30:32,120 --> 00:30:35,720
Everybody knew me. 
And it was like I spent my whole

588
00:30:35,720 --> 00:30:39,600
paycheck there. 
All the time I had all of my 

589
00:30:39,600 --> 00:30:42,720
cats were on a different 
prescription food that the vet 

590
00:30:42,720 --> 00:30:45,600
said, you know what I mean? 
Like that's, I thought I was 

591
00:30:45,600 --> 00:30:48,640
doing the right thing. 
And so I, I have a lot of 

592
00:30:48,720 --> 00:30:52,360
empathy for people because I 
like, I'm sure you do as well 

593
00:30:52,360 --> 00:30:55,440
because I was there. 
I was, I was that person that 

594
00:30:55,440 --> 00:30:57,800
was like, I'm doing everything 
my vet says. 

595
00:30:58,000 --> 00:31:01,720
To the. 
And I thought that was the best 

596
00:31:01,720 --> 00:31:04,200
thing in the world to do for my 
animal. 

597
00:31:04,400 --> 00:31:07,440
And it's most people, even 
though like we're inundated 

598
00:31:07,440 --> 00:31:11,080
because we're in this this field
and group and what we're doing. 

599
00:31:11,120 --> 00:31:14,240
But when you look outside of 
that, you realize how very 

600
00:31:14,240 --> 00:31:17,320
little people know. 
Like when I was doing a lot of 

601
00:31:17,320 --> 00:31:20,880
Facebook groups and stuff and I 
was an admin for one and stuff, 

602
00:31:21,160 --> 00:31:25,400
I was surprised every day a new 
pet parent would be like, I 

603
00:31:25,400 --> 00:31:28,440
didn't know that. 
And I'm like, wow, we haven't 

604
00:31:28,440 --> 00:31:33,320
even scratched the surface. 
We are not making any moves. 

605
00:31:33,480 --> 00:31:35,120
Like I'm like, I'm we're just 
spinning our wheels. 

606
00:31:35,200 --> 00:31:37,360
But now I think there's a like, 
there's a lot of us. 

607
00:31:37,360 --> 00:31:40,960
And now that there is more 
access to, you know, the 

608
00:31:41,120 --> 00:31:43,120
Instagrams and stuff. 
So maybe it'll go a little 

609
00:31:43,120 --> 00:31:44,880
faster. 
But yeah, you got to think back 

610
00:31:44,880 --> 00:31:47,560
when I, you know, when I say 
that first chicken bone to joy, 

611
00:31:48,440 --> 00:31:53,200
there was none of this like, I 
had to really listen to this old

612
00:31:53,200 --> 00:31:56,000
lady. 
Like I had to like take a leap 

613
00:31:56,000 --> 00:31:58,280
of faith and listen to some 
crazy old lady. 

614
00:31:59,240 --> 00:32:02,920
It just turned out to be just 
such an amazing person and, and 

615
00:32:02,920 --> 00:32:04,680
we grew to be friends and, and 
stuff. 

616
00:32:04,680 --> 00:32:09,040
So but it's so hard. 
You have to be willing to learn 

617
00:32:09,040 --> 00:32:11,560
this stuff so that you can 
communicate to your 

618
00:32:11,560 --> 00:32:15,000
veterinarians and stop looking 
for that perfect bet. 

619
00:32:15,000 --> 00:32:19,840
Just learn it, do it yourself 
and and have that vet that is 

620
00:32:19,840 --> 00:32:23,360
willing to talk to you and 
that's your better option I 

621
00:32:23,360 --> 00:32:25,720
think. 
Yeah, I agree. 

622
00:32:25,720 --> 00:32:30,560
So obviously you're very 
passionate and you do want to 

623
00:32:30,560 --> 00:32:34,520
educate people. 
And so a number of years ago, I 

624
00:32:34,520 --> 00:32:38,360
know you started doing an event 
which has recently changed a 

625
00:32:38,360 --> 00:32:40,800
little bit. 
But I would love for you to kind

626
00:32:40,800 --> 00:32:44,280
of go back and tell me a little 
bit about why, what happened, 

627
00:32:44,280 --> 00:32:49,800
what it what, what made you go 
all out and put in so much time 

628
00:32:50,000 --> 00:32:54,920
and energy and money into 
starting Thriving pets Well. 

629
00:32:55,840 --> 00:33:01,160
So, well, it's crazy. 
For one, the podcast was what 

630
00:33:01,320 --> 00:33:03,880
had me do that. 
And and I've always had this, 

631
00:33:03,920 --> 00:33:07,040
like I told you, when I decided 
to change my degree from 

632
00:33:07,040 --> 00:33:10,920
veterinary medicine to being a 
DO F1 thing about me is I love 

633
00:33:10,920 --> 00:33:13,960
to teach. 
So it didn't seem so crazy to go

634
00:33:13,960 --> 00:33:17,200
from veterinary medicine into 
being a debate coach. 

635
00:33:17,240 --> 00:33:21,440
And I loved teaching. 
So when COVID hit, right before 

636
00:33:21,440 --> 00:33:25,080
COVID hit, I started this 
podcast and it was called this 

637
00:33:25,080 --> 00:33:28,600
podcast and I would talk on the 
podcast and everything was 

638
00:33:28,600 --> 00:33:32,680
great, but something was always 
missing with me and I had to sit

639
00:33:32,680 --> 00:33:35,920
with myself holistically and go,
what is it that you don't like 

640
00:33:35,920 --> 00:33:37,760
about the podcast because you're
teaching people? 

641
00:33:38,080 --> 00:33:40,280
And it was real clear. 
I mean, it was so clear to me. 

642
00:33:40,280 --> 00:33:44,600
It's because I don't have that 
in person connections with 

643
00:33:44,600 --> 00:33:49,560
people that I crave and love. 
And so I started thinking, you 

644
00:33:49,560 --> 00:33:55,320
know what we need to have now in
2000 in don't quote me on us, 

645
00:33:55,320 --> 00:33:58,480
but like maybe 8-9. 
No, it would have been later 

646
00:33:58,480 --> 00:34:01,960
than that. 
Twelve, 2012, I went to the Dogs

647
00:34:01,960 --> 00:34:06,920
Naturally Expo in Chicago. 
It was a 2 day, three day, four 

648
00:34:06,920 --> 00:34:08,159
day event. 
I don't remember. 

649
00:34:08,920 --> 00:34:13,520
And that was when I met Julianne
Lee and Julianne Lee from Adored

650
00:34:13,520 --> 00:34:19,840
Beast gave a talk about the gut 
microbiome and she used the 

651
00:34:19,840 --> 00:34:22,320
example of the wolves in 
Yellowstone, which is also 

652
00:34:22,320 --> 00:34:25,360
another huge passion of mine. 
I've spent time down in wolf 

653
00:34:25,360 --> 00:34:28,719
dens with wolves and with wolf 
excerpts and learning about what

654
00:34:28,719 --> 00:34:31,719
wolves eat because I want to see
the difference if there is one. 

655
00:34:31,960 --> 00:34:35,320
And so Julianne does this speech
and I mean, I'm in tears. 

656
00:34:35,360 --> 00:34:38,040
I am listening to her. 
I mean, if she was selling 

657
00:34:38,040 --> 00:34:40,960
kool-aid, I was going to drink 
it, even though what she's 

658
00:34:40,960 --> 00:34:44,880
selling is so dead on. 
So after that, Julianne Lee said

659
00:34:44,880 --> 00:34:48,960
to me, I went up to Julianne Lee
after and I she said, how do I 

660
00:34:48,960 --> 00:34:53,000
get you to come speak? 
Everybody needs to hear you was 

661
00:34:53,000 --> 00:34:55,800
kind of my thought like this is 
the woman we should all be 

662
00:34:55,800 --> 00:34:58,360
listening to. 
She's such an amazing, beautiful

663
00:34:58,360 --> 00:35:02,400
soul and Speaker And so she said
to me, and this is I'm going to 

664
00:35:02,400 --> 00:35:07,360
say this with the most love I 
can for her because I don't want

665
00:35:07,360 --> 00:35:09,960
anybody to think that it was a 
bad thing what she said. 

666
00:35:10,520 --> 00:35:13,200
But Julianne lives in Canada and
she lives clear on the other 

667
00:35:13,200 --> 00:35:15,160
side of Canada. 
Like I'm on the West Coast. 

668
00:35:15,160 --> 00:35:16,520
She's on the East Coast of 
Canada. 

669
00:35:16,520 --> 00:35:19,160
It's far. 
And so I said to Julianne, and 

670
00:35:19,160 --> 00:35:20,840
she probably thought I was nuts.
I said hi. 

671
00:35:21,080 --> 00:35:24,640
I said, I would really like to 
have you come speak to a lot of 

672
00:35:24,640 --> 00:35:26,320
my clients. 
I have a grooming shop, which to

673
00:35:26,320 --> 00:35:28,200
her was probably like, oh, this 
little groomer once said, 

674
00:35:28,200 --> 00:35:30,160
whatever. 
She didn't treat me like that. 

675
00:35:30,160 --> 00:35:33,760
But I said, what would it take 
to get you to come speak in 

676
00:35:33,760 --> 00:35:35,960
California? 
And she says, well, you'd First 

677
00:35:35,960 --> 00:35:40,280
off, you'd have to have at least
150 people for me to come out. 

678
00:35:40,480 --> 00:35:44,800
And I remember going, oh, OK, 
I'm walking away going forget 

679
00:35:44,800 --> 00:35:47,160
150 people. 
Like that's insane. 

680
00:35:47,160 --> 00:35:50,240
But it sat with me and sat with 
me for years. 

681
00:35:50,240 --> 00:35:53,200
And then I did the podcast. 
And then the podcast wasn't 

682
00:35:53,200 --> 00:35:58,040
quite fulfilling my something 
for me, like it's a very selfish

683
00:35:58,040 --> 00:36:00,520
thing. 
I really wanted that in person 

684
00:36:00,520 --> 00:36:02,640
connection with people. 
And then Julianne and then 

685
00:36:02,640 --> 00:36:04,800
finally I just said to myself, 
I'm going to do this. 

686
00:36:04,800 --> 00:36:06,920
I don't know how I'm going to do
it, but I'm a figure the shit 

687
00:36:06,920 --> 00:36:08,720
out. 
And so I guess I could skip 

688
00:36:08,720 --> 00:36:11,840
blame Julianne Lee. 
Like I just wanted her to come 

689
00:36:11,840 --> 00:36:15,200
speak to all of these clients 
that I've gathered over the 

690
00:36:15,200 --> 00:36:17,120
years. 
And I knew they needed to hear 

691
00:36:17,120 --> 00:36:19,120
her. 
I knew they needed to listen to 

692
00:36:19,120 --> 00:36:21,440
someone other than me talking 
about because all the vets in my

693
00:36:21,440 --> 00:36:26,280
area were, you know, folistic. 
And so I was spinning my wheels 

694
00:36:26,280 --> 00:36:29,960
here and the podcast wasn't 
quite doing it for me. 

695
00:36:29,960 --> 00:36:32,920
And, and so I called Julianne 
and they said I'm going to do 

696
00:36:32,920 --> 00:36:34,880
it. 
I swear I'll get 150 people 

697
00:36:34,880 --> 00:36:35,640
there. 
I'll do it. 

698
00:36:35,640 --> 00:36:37,760
I'll do it. 
And so that was scary. 

699
00:36:38,040 --> 00:36:40,840
I'm telling you, I was scared 
out of my mind. 

700
00:36:40,920 --> 00:36:44,840
But now I needed more speakers. 
So then I called Doctor Judy 

701
00:36:44,840 --> 00:36:48,480
Morgan, and she hadn't been out 
on the road speaking in a very 

702
00:36:48,480 --> 00:36:52,040
long time because COVID. 
And we were the first speaking 

703
00:36:52,040 --> 00:36:55,440
engagement for almost everybody 
because everybody was afraid to 

704
00:36:55,440 --> 00:36:58,800
come out because we were still 
kind of in the early stages of 

705
00:36:59,000 --> 00:37:02,520
coming out of COVID. 
And so I remember Doctor Morgan 

706
00:37:02,520 --> 00:37:06,680
saying, I don't know. 
And then we had a hard time 

707
00:37:06,680 --> 00:37:08,240
getting people in there because 
of COVID. 

708
00:37:08,240 --> 00:37:10,520
People were still kind of on 
edge. 

709
00:37:10,640 --> 00:37:14,800
And so, but we did it the one 
day event and we had I think 5 

710
00:37:14,800 --> 00:37:16,560
speakers and they were just 
amazing. 

711
00:37:16,560 --> 00:37:18,920
And thank God they were all 
available because nobody had 

712
00:37:18,920 --> 00:37:20,960
been doing anything. 
And so we did it. 

713
00:37:20,960 --> 00:37:24,400
It was rough. 
It was so scary and it was so 

714
00:37:24,400 --> 00:37:26,640
rough. 
And yes, a lot of money that was

715
00:37:26,720 --> 00:37:28,920
that was put into it. 
But we don't talk about that 

716
00:37:28,920 --> 00:37:31,160
with my husband. 
That's one thing I don't do. 

717
00:37:31,280 --> 00:37:32,800
I ever tell him. 
He still do. 

718
00:37:32,800 --> 00:37:34,600
The state doesn't know. 
And then that's so funny. 

719
00:37:35,520 --> 00:37:37,920
I'll never tell him. 
He asks me all the time. 

720
00:37:37,920 --> 00:37:39,880
Like when it gets brought up, 
I'm like, I told you, I'm never 

721
00:37:39,880 --> 00:37:41,840
telling you. 
I just never going to tell you. 

722
00:37:42,520 --> 00:37:45,560
And then I decided to do a 2 
day. 

723
00:37:45,560 --> 00:37:48,800
I was like, this was so 
fabulous. 

724
00:37:48,800 --> 00:37:52,560
Let's do a 2 day, right? 
And so we did a 2 day event, but

725
00:37:52,560 --> 00:37:56,120
I learned a lot from that. 
And which is why the third one, 

726
00:37:56,120 --> 00:37:57,360
like you said, is much 
different. 

727
00:37:58,400 --> 00:38:02,720
The reason why is because it's, 
there's, there's, there's two 

728
00:38:02,720 --> 00:38:06,000
different types of people that 
we're talking to, right? 

729
00:38:06,000 --> 00:38:08,840
So there's and both are equally 
important. 

730
00:38:08,840 --> 00:38:13,760
I can't stress that enough. 
So there is a convention that 

731
00:38:13,960 --> 00:38:17,560
can be built around educating 
people like you and I, where we 

732
00:38:17,560 --> 00:38:21,280
go and we can sit and I, I could
listen to Doctor Judy Morgan 

733
00:38:21,280 --> 00:38:25,760
speak for hours, like, and hours
and hours and hours. 

734
00:38:25,760 --> 00:38:28,960
And I would like, yeah, like I 
can listen to Julianne. 

735
00:38:28,960 --> 00:38:31,960
I can listen to all of them. 
I can listen to Rita Hogan. 

736
00:38:31,960 --> 00:38:33,200
I can listen to all of them for 
a long time. 

737
00:38:34,320 --> 00:38:39,880
But what I was noticing in those
rooms was that the average pet 

738
00:38:39,880 --> 00:38:43,200
parent who I managed to get 
there, which, you know, they 

739
00:38:43,200 --> 00:38:45,680
were like, I'm going to go 
listen to lectures all day. 

740
00:38:45,760 --> 00:38:48,560
And I thought, oh, but once they
hear these guys speak, they're 

741
00:38:48,560 --> 00:38:52,120
going to be in it, you know. 
But when I looked around the 

742
00:38:52,120 --> 00:38:54,840
room, I would notice them. 
It was too much. 

743
00:38:54,880 --> 00:38:57,920
It was, it was a little too. 
And even though they're great 

744
00:38:57,920 --> 00:39:00,320
speakers and it's not like 
anybody was speaking over their 

745
00:39:00,320 --> 00:39:03,320
head. 
It's just for them, they're not 

746
00:39:03,320 --> 00:39:06,080
going to use that information 
back into their daily lives for 

747
00:39:06,080 --> 00:39:08,360
their careers like you and I 
have decided to do. 

748
00:39:08,360 --> 00:39:11,600
So I think it was a little much.
So I went back to my forensics 

749
00:39:11,600 --> 00:39:16,200
days, back to my debating days 
and my competitive days. 

750
00:39:16,200 --> 00:39:20,000
And, and I got a hold of my old 
speech coach and we used to do 

751
00:39:20,000 --> 00:39:23,600
these educational theater pieces
that are called Readers Theater 

752
00:39:23,600 --> 00:39:26,640
and they were very competitive 
and but they are designed to 

753
00:39:26,640 --> 00:39:30,880
teach through theater. 
And so, and if you had been to 

754
00:39:30,880 --> 00:39:34,760
the second one, the second 
driving Pet Expo that I did, I 

755
00:39:34,760 --> 00:39:37,480
got Jay and Adrian, the two 
crazy cat ladies, and I got 

756
00:39:37,480 --> 00:39:41,400
Doctor Katie Woodley to do these
little skits for me. 

757
00:39:41,720 --> 00:39:44,840
And they were skits that would 
teach people how to communicate 

758
00:39:44,840 --> 00:39:47,960
to their veterinarians. 
And so when you found yourself 

759
00:39:48,160 --> 00:39:50,640
with the veterinarian who is 
saying raw dye, it's going to 

760
00:39:50,640 --> 00:39:53,320
kill your dog, like your dog's 
going to die. 

761
00:39:54,000 --> 00:39:57,400
Jay and Adrian played the role 
of the pet parents and Doctor 

762
00:39:57,400 --> 00:40:00,080
Woodley paid the role of the 
both the convent corps. 

763
00:40:00,080 --> 00:40:03,480
Doctor Woodley, it was so hard 
for her to play the role of a 

764
00:40:03,480 --> 00:40:05,560
conventional vet. 
Like when we would do the 

765
00:40:05,560 --> 00:40:07,800
practices, I had to keep telling
her, no, right now you're the 

766
00:40:07,800 --> 00:40:10,400
conventional vet. 
And she's like, oh, yeah, that's

767
00:40:10,400 --> 00:40:12,280
right. 
It's going to kill your dog. 

768
00:40:12,280 --> 00:40:15,040
Salmonella. 
She would try to play that role.

769
00:40:16,000 --> 00:40:19,120
And so we did these skits. 
But what nobody knew is that 

770
00:40:19,120 --> 00:40:25,000
those skits were my planting. 
An idea to see if what I wanted 

771
00:40:25,000 --> 00:40:26,840
to do in the big was going to 
work. 

772
00:40:27,200 --> 00:40:31,520
Would people be responsive to 
theater for education instead of

773
00:40:31,520 --> 00:40:34,360
lecture? 
And so Jay and Adrian and Doctor

774
00:40:34,360 --> 00:40:37,000
Woodley did those. 
I think they did four, maybe 

775
00:40:37,080 --> 00:40:38,720
five. 
I think they did 5 skits 

776
00:40:38,720 --> 00:40:43,160
throughout that weekend. 
I got the most feedback from pet

777
00:40:43,160 --> 00:40:46,520
parents. 
I still to this day have pet 

778
00:40:46,520 --> 00:40:49,600
parents tell me, Oh, my God, 
Carrie, I was at the vet and 

779
00:40:49,600 --> 00:40:52,080
remember that skit that the 
girls did, They always call them

780
00:40:52,080 --> 00:40:55,440
the girls, those ladies or those
girls did the one about the 

781
00:40:55,640 --> 00:41:00,200
making sure that if your dog, if
your cat has blood in the urine,

782
00:41:00,200 --> 00:41:03,520
that you get a sample and before
you put the antibiotic. 

783
00:41:03,520 --> 00:41:05,760
And I'm like, yeah. 
And then they'll be like my cat.

784
00:41:05,840 --> 00:41:07,760
I took my cat in and I made him 
get a thing. 

785
00:41:07,760 --> 00:41:09,760
And it turns out it's not a 
bladder infection. 

786
00:41:09,760 --> 00:41:11,360
It's cystitis, like you guys 
said. 

787
00:41:11,360 --> 00:41:12,760
And so I didn't get the 
antibiotic. 

788
00:41:12,880 --> 00:41:14,480
And it was all because of their 
skits. 

789
00:41:14,480 --> 00:41:17,200
So once I started getting the 
feedback on those skits, I was 

790
00:41:17,200 --> 00:41:23,160
like, Yep, this is what we need.
Pet parents need theater, more 

791
00:41:23,840 --> 00:41:28,640
entertainment to learn and so I 
reached out to my my friends and

792
00:41:28,720 --> 00:41:32,080
one of my friends is a 
award-winning writer and 

793
00:41:32,080 --> 00:41:35,840
director and his name is Mark 
Obanesi and Liesl Reinhardt. 

794
00:41:35,840 --> 00:41:39,320
Both are just fabulous writers. 
And I told him all of the 

795
00:41:39,320 --> 00:41:42,400
problems. 
And then for months I would send

796
00:41:42,400 --> 00:41:44,960
them literature and I would send
them true stories. 

797
00:41:44,960 --> 00:41:47,600
That's the thing about Dog Eat 
Dog, which is what came out of 

798
00:41:47,600 --> 00:41:49,200
that was a play called Dog Eat 
Dog. 

799
00:41:49,280 --> 00:41:52,680
And I would send them stories 
that were factual stories. 

800
00:41:52,680 --> 00:41:55,840
And I said, I want everything to
be true stories. 

801
00:41:55,840 --> 00:41:58,120
All of the facts need to be in 
there, everything. 

802
00:41:58,120 --> 00:42:01,400
And so we hammered at that for 
for a long time. 

803
00:42:01,400 --> 00:42:05,080
And then I called Jay and Adrian
and I said, I have this crazy 

804
00:42:05,080 --> 00:42:07,840
idea. 
Will you let me in the short 

805
00:42:08,040 --> 00:42:12,640
version, beginning stages, let 
me put it out in front of pet 

806
00:42:12,880 --> 00:42:16,200
people like yourself and people 
who kind of know the industry, 

807
00:42:16,200 --> 00:42:18,240
They jumped at it, which was 
really crazy. 

808
00:42:18,240 --> 00:42:23,080
And they let me do it in Vegas. 
And so now it's, we want to take

809
00:42:23,080 --> 00:42:25,160
it on the road. 
We, we really think that people 

810
00:42:25,160 --> 00:42:27,640
can learn that way. 
But it has, it has really grown.

811
00:42:27,640 --> 00:42:32,640
It has two ideas. 2 main focuses
for me are one, and probably I 

812
00:42:32,640 --> 00:42:35,840
don't want to say most 
important, but what I think is 

813
00:42:35,840 --> 00:42:40,280
the most reality, I have to be 
realistic with myself of what 

814
00:42:40,280 --> 00:42:42,800
changes I can make. 
Realistically speaking. 

815
00:42:42,800 --> 00:42:45,920
I know that this play will be 
the most incredible way to 

816
00:42:46,000 --> 00:42:50,000
educate pet parents and just 
bring awareness to the problems.

817
00:42:50,040 --> 00:42:53,440
So I know that will happen in 
the long term and maybe a little

818
00:42:53,440 --> 00:42:56,480
unrealistic of me, but a big 
hope of mine before I die is 

819
00:42:56,480 --> 00:42:59,600
that we change the laws that 
pets are considered property. 

820
00:42:59,960 --> 00:43:02,520
Because in the big grand scheme 
of things, I think that's the 

821
00:43:02,520 --> 00:43:05,920
whole problem with all of the 
stuff we fight, is that our pets

822
00:43:05,920 --> 00:43:08,600
are still considered property. 
And so hopefully we can raise 

823
00:43:08,600 --> 00:43:10,480
some money and get that law 
changed. 

824
00:43:10,480 --> 00:43:14,240
But right now, the Thriving Pet 
Expo will always have dog eat 

825
00:43:14,240 --> 00:43:18,480
dog the play at our Expo less 
lecture. 

826
00:43:18,480 --> 00:43:22,000
This Expo that we're having 
right now is we have one lecture

827
00:43:22,080 --> 00:43:25,000
by Doctor Deborah Volgaris, who 
nobody knows who she is. 

828
00:43:25,000 --> 00:43:26,760
I'm kind of going to be 
introducing her. 

829
00:43:26,760 --> 00:43:29,280
She's amazing. 
Then Doctor Rob Silver is 

830
00:43:29,280 --> 00:43:31,680
actually just going to be 
sharing some stories because his

831
00:43:31,680 --> 00:43:33,760
story follows the story of 
Doctor Quigley. 

832
00:43:34,320 --> 00:43:37,320
If you remember Doctor Quigley 
in the play, Doctor Silver's 

833
00:43:37,320 --> 00:43:39,160
story is very similar to Doctor 
Quigley. 

834
00:43:39,160 --> 00:43:41,120
So he's going to kind of share 
his story after that. 

835
00:43:41,200 --> 00:43:43,240
And then the other thing about 
the Thriving Pet Expo that I 

836
00:43:43,240 --> 00:43:46,440
wanted to do differently, that's
really important to me is that 

837
00:43:47,160 --> 00:43:51,240
because for years and years and 
years and years, I would hear 

838
00:43:51,560 --> 00:43:54,200
you're not a vet, you don't know
what you're talking about. 

839
00:43:55,160 --> 00:43:58,600
It was really important to me. 
It still is and always will be, 

840
00:43:58,600 --> 00:44:01,960
is that the people like 
yourself, for example, that are 

841
00:44:01,960 --> 00:44:07,680
inundated every single day and 
passionate and care and are 

842
00:44:07,680 --> 00:44:11,840
putting the time and the energy 
and frankly the money and the 

843
00:44:11,840 --> 00:44:14,480
resources and staying away from 
their families. 

844
00:44:14,480 --> 00:44:18,040
It's important to me that people
realize that you guys are out 

845
00:44:18,040 --> 00:44:20,640
there. 
And so at the Thriving Pet Expo,

846
00:44:21,120 --> 00:44:24,600
I wanted to have these pet 
experts have a voice as well. 

847
00:44:24,600 --> 00:44:28,680
I didn't want the Expo to be all
about the, the, the 

848
00:44:28,680 --> 00:44:32,000
veterinarians who I think are 
important too, but we have to 

849
00:44:32,000 --> 00:44:33,960
rely on each other. 
And so I really wanted to 

850
00:44:33,960 --> 00:44:38,600
highlight pet experts who have a
voice. 

851
00:44:38,640 --> 00:44:41,480
And it's an important voice and 
it's one that I want to help 

852
00:44:42,000 --> 00:44:43,800
build. 
And you look at some, you look 

853
00:44:43,800 --> 00:44:48,000
at people like Jay and Adrian 
and they, they had to fight to 

854
00:44:48,000 --> 00:44:51,360
get where they are. 
And we all have. 

855
00:44:51,400 --> 00:44:54,120
And I just don't think we should
have to fight so hard to be 

856
00:44:54,120 --> 00:44:56,640
considered valuable information 
that's coming from us. 

857
00:44:56,640 --> 00:45:00,200
I just, it bothers me that it 
takes that long for somebody to 

858
00:45:00,200 --> 00:45:02,360
listen to us without that 
veterinarian degree. 

859
00:45:03,520 --> 00:45:06,160
So that's now driving Pet Expo. 
Sorry, I could go on for. 

860
00:45:07,000 --> 00:45:10,960
No, no, I love it. 
I, I, I'm very excited about it 

861
00:45:10,960 --> 00:45:13,920
because it is one of the things,
and I think that's something 

862
00:45:13,920 --> 00:45:16,800
that social media has taught us,
You know, there's good and bad, 

863
00:45:16,920 --> 00:45:22,560
right, with, with social media, 
but it has taught us that people

864
00:45:22,560 --> 00:45:29,000
really do value entertainment 
and that if you can blend a 

865
00:45:29,000 --> 00:45:33,600
message, like a really important
message in entertainment, that 

866
00:45:33,600 --> 00:45:37,040
you can get that message out to 
a lot more people. 

867
00:45:37,160 --> 00:45:41,240
You know, I mean, it makes me 
think of, you know, Hollywood 

868
00:45:41,240 --> 00:45:46,000
and, and our, you know, movies 
and TV shows and how like they, 

869
00:45:46,160 --> 00:45:48,280
and I think we've been seeing 
this in the past couple of 

870
00:45:48,280 --> 00:45:53,200
years, how much they control the
narrative and because it's 

871
00:45:53,200 --> 00:45:55,960
entertainment. 
And so I love that idea. 

872
00:45:55,960 --> 00:46:00,360
And I did, I did get to see the 
part of the play that you had, 

873
00:46:00,720 --> 00:46:04,440
you know, Jay and Adrian allowed
you to, to put on in Vegas last 

874
00:46:04,440 --> 00:46:07,160
year. 
And it was so emotional. 

875
00:46:07,160 --> 00:46:09,800
I'm, I'm an overly emotional 
person. 

876
00:46:09,800 --> 00:46:13,200
Like literally, I don't know how
many times a day I stop myself 

877
00:46:13,200 --> 00:46:16,120
from crying. 
But it, it's, it's emotional. 

878
00:46:16,120 --> 00:46:19,400
And I, but that's what it takes,
I think, to get through to 

879
00:46:19,400 --> 00:46:23,680
people who, as we were talking 
about earlier, maybe haven't 

880
00:46:23,680 --> 00:46:29,160
been through that trauma yet, 
because the, the whole goal in 

881
00:46:29,160 --> 00:46:34,160
all of this is prevention is 
being proactive. 

882
00:46:34,160 --> 00:46:37,720
And so once you get to that 
point of your pet has gone 

883
00:46:37,720 --> 00:46:41,120
through some sort of trauma, you
always have that regret, right? 

884
00:46:41,120 --> 00:46:46,520
So being able to get to people 
in a way where they didn't 

885
00:46:46,520 --> 00:46:49,280
necessarily have to go through 
the trauma, their pet didn't 

886
00:46:49,280 --> 00:46:52,840
have to go through the trauma, 
but they still felt the emotion 

887
00:46:52,840 --> 00:46:55,880
that sparked that interest and 
change. 

888
00:46:55,880 --> 00:46:58,560
That's pretty incredible to me, 
so. 

889
00:46:58,560 --> 00:47:04,200
We we felt really bad after the 
Vegas showing because there was 

890
00:47:04,200 --> 00:47:07,360
still some writing going on for 
that play and some things that 

891
00:47:07,360 --> 00:47:10,200
we were working on. 
We did have to condense it down.

892
00:47:10,240 --> 00:47:13,360
And so we had to really make 
these tough decisions like, what

893
00:47:13,360 --> 00:47:15,680
do we keep right now? 
What do we not keep right? 

894
00:47:15,760 --> 00:47:18,080
What are we going to do to keep 
this as short as we can? 

895
00:47:18,080 --> 00:47:21,560
And so when it was over, said 
Marco, who's one of the writers.

896
00:47:21,560 --> 00:47:25,920
And I said, OK, when we do this 
and we need to get the comedy 

897
00:47:25,920 --> 00:47:29,800
back, like people are bawling 
like this was not the intent. 

898
00:47:29,880 --> 00:47:31,680
But there is also some really 
heavy. 

899
00:47:31,680 --> 00:47:35,640
So back in my my speech and 
debate years, one of the things 

900
00:47:35,640 --> 00:47:38,640
I learned, I did a lot of 
persuasive speaking and I 

901
00:47:38,640 --> 00:47:42,600
competed heavily for years. 
I competed like I was such a 

902
00:47:42,880 --> 00:47:44,800
competitive person, like I 
whatever. 

903
00:47:44,880 --> 00:47:49,720
But one of the things I learned 
very early on is that when you 

904
00:47:49,720 --> 00:47:53,440
can have two emotions that are 
so different, right? 

905
00:47:53,440 --> 00:47:57,680
So you have laughter and you 
have emotional crying when you 

906
00:47:57,680 --> 00:48:00,480
put those two things in a short 
window. 

907
00:48:00,480 --> 00:48:03,280
So if you can make someone laugh
and then make them cry and then 

908
00:48:03,280 --> 00:48:08,080
make them laugh, there's they, 
they bring down all of their, 

909
00:48:08,080 --> 00:48:10,760
everything changes in there in 
that moment, right? 

910
00:48:10,760 --> 00:48:13,720
And so they're well open because
they've already broke down all 

911
00:48:13,720 --> 00:48:15,240
their walls. 
You've broke down their walls 

912
00:48:15,240 --> 00:48:17,960
because people don't want to 
laugh in front of people too 

913
00:48:17,960 --> 00:48:20,840
much and they don't want to cry.
But if they're laughing and 

914
00:48:20,840 --> 00:48:24,240
crying in public, then they're 
going to be open to the idea of 

915
00:48:24,240 --> 00:48:27,240
change. 
And so that's what that play is 

916
00:48:27,240 --> 00:48:31,280
designed to do is to inspire you
to make change. 

917
00:48:31,520 --> 00:48:34,400
Where that change lies is 
individual for everybody, 

918
00:48:34,400 --> 00:48:38,160
because I don't know where 
people need to know to change in

919
00:48:38,160 --> 00:48:41,280
what they do. 
But that is what that play is 

920
00:48:41,280 --> 00:48:42,960
about. 
And it's all true stories, which

921
00:48:42,960 --> 00:48:46,920
makes it really, really hard. 
It touches on some very, very 

922
00:48:46,920 --> 00:48:51,560
tough subjects like veterinary 
suicide and the takeover. 

923
00:48:51,560 --> 00:48:55,240
It's called dog eat dog. 
So the main thing and people 

924
00:48:55,240 --> 00:48:58,080
don't realize like sometimes 
people are like, So what? 

925
00:48:58,080 --> 00:49:00,720
Corporations are taking over a 
little whatever, as long as I 

926
00:49:00,720 --> 00:49:03,280
can still bring my pet. 
But what they don't really 

927
00:49:03,280 --> 00:49:06,120
realize is that when 
corporations started taking over

928
00:49:06,120 --> 00:49:10,480
small mom and pop veterinary 
hospitals, they drove the prices

929
00:49:10,480 --> 00:49:14,400
up for everybody because they 
started increasing the prices. 

930
00:49:14,400 --> 00:49:16,840
And then drug companies were 
like, wow, their, their profit 

931
00:49:16,840 --> 00:49:19,160
margin is huge. 
We can increase our prices. 

932
00:49:19,240 --> 00:49:23,120
And so now that small mom and 
pet pop vet has to buy that drug

933
00:49:23,120 --> 00:49:26,680
for a higher price also. 
And meanwhile, that money from 

934
00:49:26,680 --> 00:49:30,000
that corporation is going to, 
yes, the veterinarian, the vet 

935
00:49:30,000 --> 00:49:32,480
tech, the receptionist, the 
kennel attendant and maybe the 

936
00:49:32,480 --> 00:49:35,360
groomer is getting some of it, 
but some of that money is also 

937
00:49:35,360 --> 00:49:39,120
going to the CEO who's got 
private jets, which then is why 

938
00:49:39,120 --> 00:49:42,600
the prices got driven up. 
And so when I talk about the 

939
00:49:42,600 --> 00:49:46,760
importance of really 
understanding how you personally

940
00:49:46,760 --> 00:49:49,720
are affected by the, by the 
corporations taking over these 

941
00:49:49,720 --> 00:49:53,360
small veterinary hospitals, I 
mean it in so many ways that you

942
00:49:53,360 --> 00:49:56,000
don't see and you don't realize 
are happening. 

943
00:49:56,040 --> 00:49:59,720
And it's crazy to me. 
Like I just, we just added a 

944
00:49:59,720 --> 00:50:03,320
veterinarian into the spa, which
I'm so proud of and have wanted 

945
00:50:03,320 --> 00:50:06,160
to do that for so long. 
And, and so we just brought in a

946
00:50:06,160 --> 00:50:08,120
vet. 
And so it's been so many years 

947
00:50:08,120 --> 00:50:12,720
since I worked at the vet field.
I had no idea the cost cost of 

948
00:50:12,720 --> 00:50:15,600
these medications at this point.
And I so I'm going through 

949
00:50:15,600 --> 00:50:18,480
because we're trying to be low 
cost, low cost holistic 

950
00:50:18,480 --> 00:50:20,960
veterinary medicine is what I'm 
trying to do because I want it 

951
00:50:20,960 --> 00:50:23,560
to be available to more people. 
But I'm looking at this and I'm 

952
00:50:23,560 --> 00:50:28,320
like, even if I never even 
marked this up a penny, my God, 

953
00:50:28,560 --> 00:50:30,160
right? 
Like this is so expensive. 

954
00:50:30,280 --> 00:50:33,960
And I do blame the big 
corporations for driving those 

955
00:50:33,960 --> 00:50:36,240
costs up. 
And so right now I'm at the 

956
00:50:36,240 --> 00:50:39,360
point where I tell people, if 
you can avoid going to a 

957
00:50:39,360 --> 00:50:44,200
corporation, please support your
small little independent 

958
00:50:44,720 --> 00:50:49,240
veterinarian hospitals because 
it's, and it's not just that. 

959
00:50:49,280 --> 00:50:52,800
Like if you remember following 
the story of the veterinarian, 

960
00:50:52,800 --> 00:50:55,880
her name's Doctor Amelia, she 
commits suicide. 

961
00:50:55,880 --> 00:50:58,800
That's a true story as a 
absolute true story. 

962
00:51:00,120 --> 00:51:02,000
She committed suicide. 
She was working for a big 

963
00:51:02,000 --> 00:51:05,880
corporation and they were 
forcing her to do things that 

964
00:51:05,880 --> 00:51:09,120
were profit driven and not for 
the love of animals. 

965
00:51:09,120 --> 00:51:13,000
In overtime, the the compassion 
overload just kind of took her 

966
00:51:13,000 --> 00:51:15,240
over. 
And I'm sure I'm not going to 

967
00:51:15,240 --> 00:51:18,840
blame it all on that because 
obviously there's probably was 

968
00:51:18,840 --> 00:51:22,840
other things going on, but that 
certainly was a driving force 

969
00:51:22,840 --> 00:51:26,720
according to her mom, is that it
was a driving sitting behind her

970
00:51:26,720 --> 00:51:29,040
suicide. 
And so when you look at that, 

971
00:51:29,280 --> 00:51:32,200
it's not just about, oh, the big
mean corporation and they're 

972
00:51:32,200 --> 00:51:34,520
making all the money. 
It's about the people, It's 

973
00:51:34,520 --> 00:51:37,720
about the, the vets and the vet 
tax that work there. 

974
00:51:37,720 --> 00:51:40,240
It's about the panel Lieutenant.
It's about the pet owner. 

975
00:51:40,240 --> 00:51:42,840
And ultimately it's about the 
pet and the care that they're 

976
00:51:42,840 --> 00:51:45,240
getting. 
And so so it's a it's a, it's, 

977
00:51:45,240 --> 00:51:48,280
it's hard because we have to 
tackle those really hard, hard 

978
00:51:48,280 --> 00:51:51,080
things. 
So how do you make that be also 

979
00:51:51,080 --> 00:51:53,560
funny and entertaining and light
hearted? 

980
00:51:53,920 --> 00:51:55,200
It's really hard. 
It makes me think like 

981
00:51:55,200 --> 00:51:57,760
Schindler's List, right? 
That's all true stuff. 

982
00:51:57,760 --> 00:52:00,120
I don't think they could really 
add some comedy in there. 

983
00:52:00,120 --> 00:52:02,960
It's really difficult. 
So but we managed to do it. 

984
00:52:02,960 --> 00:52:05,480
The writers are that's the good 
thing when you're dealing with 

985
00:52:05,480 --> 00:52:10,680
animals like the driving pet 
Expo has live animals in it and 

986
00:52:10,680 --> 00:52:12,000
those are things you didn't get 
to see. 

987
00:52:12,000 --> 00:52:14,040
And so and has some live 
animals. 

988
00:52:14,040 --> 00:52:16,200
And of course that can always 
bring some fun and humor, 

989
00:52:16,200 --> 00:52:18,520
especially because live animals 
get to do whatever they want. 

990
00:52:18,520 --> 00:52:20,880
So every, every play will be 
different. 

991
00:52:20,880 --> 00:52:23,680
Every time you see dog eat dog 
will be different because who 

992
00:52:23,680 --> 00:52:25,760
knows what the animals decide to
do. 

993
00:52:25,800 --> 00:52:27,280
It's live, you don't get to 
choose. 

994
00:52:27,280 --> 00:52:29,440
So we'll have and it's it's 
really interactive. 

995
00:52:29,440 --> 00:52:32,360
So the audience gets to engage 
in it, which you didn't get to 

996
00:52:32,360 --> 00:52:35,360
see that part of it, but there's
parts where the audience is 

997
00:52:35,360 --> 00:52:39,280
really involved in deciding 
where things go, like because 

998
00:52:39,320 --> 00:52:42,960
we're talking a lot about 
changing the laws and making it 

999
00:52:42,960 --> 00:52:45,040
so that pets aren't considered 
property anymore. 

1000
00:52:45,080 --> 00:52:47,680
We have a court case which you 
didn't see this part of it, but 

1001
00:52:47,680 --> 00:52:50,240
it's a true court case. 
I was actually the one of the 

1002
00:52:50,240 --> 00:52:53,560
expert witnesses in this case 
and it was about a cat who died 

1003
00:52:53,560 --> 00:52:57,360
in a mobile grooming van. 
And in court, open court, the 

1004
00:52:57,360 --> 00:53:01,560
owner of the mobile grooming ban
stated that he didn't have to 

1005
00:53:01,560 --> 00:53:04,160
pay anything because she found 
the cat two years ago. 

1006
00:53:04,160 --> 00:53:08,400
And he quoted the law, which he 
was correct. 

1007
00:53:08,400 --> 00:53:10,560
Like, I can't, like I would 
never do that. 

1008
00:53:10,560 --> 00:53:12,040
Like I don't think I could ever 
say that. 

1009
00:53:12,040 --> 00:53:15,120
But he quoted the law and he 
said, according to the law, you 

1010
00:53:15,120 --> 00:53:16,840
know, this cat is considered 
property. 

1011
00:53:16,840 --> 00:53:19,400
She found him two years ago. 
So I don't owe anything. 

1012
00:53:19,400 --> 00:53:23,520
And he won on that basis. 
And so we put in a Judge Judy 

1013
00:53:23,520 --> 00:53:26,240
case and that's all true. 
And so, and that's kind of 

1014
00:53:26,240 --> 00:53:28,760
interesting. 
And even though it's intense, 

1015
00:53:28,760 --> 00:53:31,800
it's also kind of fun because 
music and all sorts of stuff 

1016
00:53:31,800 --> 00:53:33,880
that goes in it. 
So, so ultimately we need to 

1017
00:53:33,880 --> 00:53:35,720
change that law. 
It has to change. 

1018
00:53:36,920 --> 00:53:40,880
Well, and I want to be aware of 
your time because I appreciate 

1019
00:53:40,880 --> 00:53:43,880
it so much. 
But I'm glad you brought up the 

1020
00:53:43,880 --> 00:53:46,040
property thing again because I 
did want to touch on it. 

1021
00:53:46,040 --> 00:53:53,000
I recently did a real that where
I was talking about informed 

1022
00:53:53,000 --> 00:54:00,520
consent and how I personally 
feel that while it's horrendous 

1023
00:54:00,520 --> 00:54:03,880
and human medicine, it's even 
worse than veterinary medicine. 

1024
00:54:04,320 --> 00:54:08,160
And I think part of that is 
because the veterinarians, 

1025
00:54:08,160 --> 00:54:12,160
generally speaking, most 
veterinarians go into their 

1026
00:54:12,160 --> 00:54:14,240
field because they actually care
about animals, right? 

1027
00:54:14,240 --> 00:54:17,080
So they're not, they're not 
intentionally trying to harm 

1028
00:54:17,080 --> 00:54:19,760
anyone's animal. 
There's so many factors that 

1029
00:54:19,760 --> 00:54:22,600
I've talked about so many times 
on many podcasts. 

1030
00:54:22,600 --> 00:54:27,040
But you know, I don't unless I'm
getting a prescription for any, 

1031
00:54:27,040 --> 00:54:29,840
which I rarely do anymore. 
But I mean, unless I'm getting a

1032
00:54:29,840 --> 00:54:33,400
prescription from a pharmacy, 
compounding pharmacy, wherever, 

1033
00:54:33,400 --> 00:54:36,560
if I'm getting something from my
veterinarian, I don't get the 

1034
00:54:36,560 --> 00:54:40,000
package inserts right. 
I don't know anything about this

1035
00:54:40,000 --> 00:54:42,920
medication unless I look it up 
online myself. 

1036
00:54:42,920 --> 00:54:47,360
And that in itself at least a 
human is getting a packet, the 

1037
00:54:47,360 --> 00:54:49,520
package insert with whatever 
drug they're getting. 

1038
00:54:49,520 --> 00:54:53,840
And so I, I, I feel very 
strongly, especially in the 

1039
00:54:53,840 --> 00:54:58,840
pharmaceutical part, part of it,
that there is no, I mean hardly 

1040
00:54:58,840 --> 00:55:02,280
any informed consent on drugs 
that we're giving our pets. 

1041
00:55:02,280 --> 00:55:07,280
And as you said, there's so many
more things that these laws, 

1042
00:55:08,160 --> 00:55:12,120
they just don't give people any.
I've brought. 

1043
00:55:12,200 --> 00:55:14,800
Them to walk on. 
I've brought that up with vets 

1044
00:55:14,800 --> 00:55:17,960
in the past where I've said, you
know, why are like, if I go, 

1045
00:55:17,960 --> 00:55:21,560
like to your point, if I go to 
the, if I go to Walgreens and 

1046
00:55:21,560 --> 00:55:25,920
get prescription for something, 
I get a bag and in my bag has 

1047
00:55:25,920 --> 00:55:28,960
the insert and I get all the 
information about this drug that

1048
00:55:28,960 --> 00:55:30,880
I'm taking. 
So I can go home and I can open 

1049
00:55:30,880 --> 00:55:32,920
it up and I can look at it and 
then I can make a decision 

1050
00:55:32,920 --> 00:55:34,680
whether I want to actually give 
this drug or not. 

1051
00:55:35,040 --> 00:55:40,560
Granted, I could Google it too, 
but why don't our animals get 

1052
00:55:40,560 --> 00:55:42,320
that? 
And I have actually had 

1053
00:55:42,320 --> 00:55:45,200
veterinarians respond back to me
with, well, we don't want to 

1054
00:55:45,200 --> 00:55:48,640
freak people out. 
And I'm like, you've got to be 

1055
00:55:48,640 --> 00:55:51,160
kidding me. 
You've got to be kidding me. 

1056
00:55:51,560 --> 00:55:54,360
But here's the other problem. 
Drug companies only give the 

1057
00:55:54,360 --> 00:56:00,200
vets one insert. 
So when when we get like the vet

1058
00:56:00,200 --> 00:56:01,920
that I just hired is very 
holistic. 

1059
00:56:01,960 --> 00:56:05,360
And there's a drug that I do 
like to use called temeral pee. 

1060
00:56:05,440 --> 00:56:08,360
And we use it for extreme cases 
of allergies when we're 

1061
00:56:08,360 --> 00:56:10,920
transitioning them onto better 
foods and trying to work with 

1062
00:56:10,920 --> 00:56:12,520
them. 
But in if we have a dog that's 

1063
00:56:12,520 --> 00:56:15,880
self mutilating and it's just 
back to the point about stress, 

1064
00:56:15,880 --> 00:56:17,480
right? 
This dog's under so much stress 

1065
00:56:17,480 --> 00:56:19,800
because he's so uncomfortable. 
I can't feel the body. 

1066
00:56:19,800 --> 00:56:21,160
So I need to bring the stress 
down. 

1067
00:56:21,560 --> 00:56:24,680
So Temporal P we, you know, had 
to buy a whole big bottle of it 

1068
00:56:24,680 --> 00:56:28,880
and it came with one insert. 
The vet finds some value in 

1069
00:56:29,040 --> 00:56:31,800
copying that, which we are 
making sure that everybody is 

1070
00:56:31,800 --> 00:56:33,040
going to be getting these 
inserts. 

1071
00:56:33,040 --> 00:56:35,880
That's just, you know, they have
to take that extra step to 

1072
00:56:35,880 --> 00:56:39,000
understand the importance of 
doing that and pet parents need 

1073
00:56:39,000 --> 00:56:43,280
to ask for it, you know, because
I recently had a veterinarian 

1074
00:56:43,280 --> 00:56:46,600
tell me that my dog had 
arthritis, which she doesn't and

1075
00:56:46,760 --> 00:56:48,720
didn't and had no symptoms of 
arthritis. 

1076
00:56:48,720 --> 00:56:50,400
So I still don't know why she 
said he had arthritis. 

1077
00:56:50,520 --> 00:56:53,920
She was a new vet in town. 
To be fair, I might have been a 

1078
00:56:53,920 --> 00:56:56,440
little not totally truthful with
her. 

1079
00:56:56,440 --> 00:56:58,680
She has a new vet in town and I 
wanted to check her out. 

1080
00:56:58,680 --> 00:57:02,000
So I brought my dog in to do 
like a senior Wellness thing or 

1081
00:57:02,000 --> 00:57:04,320
whatever, you know, and there 
wasn't anything wrong with him. 

1082
00:57:04,320 --> 00:57:05,600
I just said, oh, I want to make 
appointment. 

1083
00:57:05,600 --> 00:57:07,720
So I went over there and she did
her exam and she's like, oh, he 

1084
00:57:07,720 --> 00:57:11,840
has arthritis and she wanted me 
to take a drug for his arthritis

1085
00:57:11,840 --> 00:57:13,920
that he'd have to go back and 
get these shots and whatever. 

1086
00:57:14,440 --> 00:57:17,720
And I said to her, are there any
side effects to this? 

1087
00:57:17,720 --> 00:57:20,440
And her response was all drugs 
have side effects. 

1088
00:57:20,760 --> 00:57:23,920
I said no, I agree, but is there
anything I should be aware of or

1089
00:57:23,920 --> 00:57:27,440
things I would look for? 
And she says, you know, I'm not 

1090
00:57:27,440 --> 00:57:29,480
really, I haven't really 
experienced any side effects, 

1091
00:57:29,480 --> 00:57:33,040
but they all have some which was
code for I have no freaking 

1092
00:57:33,040 --> 00:57:34,560
idea. 
The drug Rep came in and told me

1093
00:57:34,560 --> 00:57:36,560
this is great. 
And I saw it and so here it is. 

1094
00:57:37,200 --> 00:57:40,360
So I of course went home. 
I didn't get, you know, I 

1095
00:57:40,360 --> 00:57:43,520
didn't, but I just went home 
because I had never heard of it.

1096
00:57:43,520 --> 00:57:45,040
And to this day I can't remember
the name of it. 

1097
00:57:45,040 --> 00:57:47,640
And I Googled it. 
One of the side effects was 

1098
00:57:47,640 --> 00:57:50,600
death. 
Like I kid you not like death. 

1099
00:57:50,680 --> 00:57:54,800
And I was like, as a 
veterinarian, I would think that

1100
00:57:54,800 --> 00:57:58,440
would be an important one to 
kind of especially my dog had no

1101
00:57:58,440 --> 00:58:00,480
symptoms of arthritis. 
He still doesn't. 

1102
00:58:00,480 --> 00:58:02,680
And this was like 3 years ago. 
So I don't know where she was 

1103
00:58:02,680 --> 00:58:04,120
coming off with this arthritis 
thing. 

1104
00:58:04,120 --> 00:58:07,840
But but yeah, it's why we aren't
having full disclosures. 

1105
00:58:07,840 --> 00:58:10,240
And, you know, I think we've 
just gotten in these really bad 

1106
00:58:10,240 --> 00:58:12,160
habits of hurry up and get 
people out. 

1107
00:58:12,160 --> 00:58:15,640
And pet parents have so much 
power. 

1108
00:58:16,040 --> 00:58:18,280
And I try to tell my clients 
that all the time. 

1109
00:58:18,280 --> 00:58:22,560
Like the power that you have is 
unbelievable, but you're you're 

1110
00:58:22,560 --> 00:58:25,600
giving it away. 
You're not asking questions, 

1111
00:58:25,600 --> 00:58:28,160
you're turning your brain off. 
You're walking away and you 

1112
00:58:28,160 --> 00:58:31,680
don't respond until sometimes 
till it's too late and you're 

1113
00:58:31,680 --> 00:58:35,040
like, well, why didn't you tell 
me about that add at the vet 

1114
00:58:35,400 --> 00:58:38,560
because the vet didn't tell you.
But you should also be mad at 

1115
00:58:38,560 --> 00:58:41,000
yourself for not asking. 
You have to take some 

1116
00:58:41,000 --> 00:58:43,840
responsibility. 
It cannot be all the vets fault.

1117
00:58:43,960 --> 00:58:47,720
It has to, but, and before where
we went live, I mentioned 

1118
00:58:47,720 --> 00:58:50,720
Librella to you. 
And Librella right now is what 

1119
00:58:50,720 --> 00:58:53,320
I'm going to be using as an 
example of why it's so important

1120
00:58:53,320 --> 00:58:55,440
that we change the laws about 
pets being property. 

1121
00:58:55,440 --> 00:59:01,360
Because there's no recourse for 
pharmaceutical companies to 

1122
00:59:01,360 --> 00:59:04,760
invest in more testing on the 
drugs that they put out there. 

1123
00:59:04,760 --> 00:59:08,400
Because if they put a drug out 
there and your dog dies from it,

1124
00:59:09,520 --> 00:59:11,360
what are they going to pay? 
I mean, it depends on what you 

1125
00:59:11,360 --> 00:59:13,560
paid for your dog. 
You might get the cost of your 

1126
00:59:13,560 --> 00:59:16,680
dog back. 
So if you and now people are 

1127
00:59:16,680 --> 00:59:20,040
getting their dogs from rescues.
So let's say you paid $700.00 

1128
00:59:20,040 --> 00:59:21,800
for your dog from a rescue. 
Some of them are getting up 

1129
00:59:21,800 --> 00:59:23,760
there because it is expensive to
run rescues. 

1130
00:59:24,040 --> 00:59:26,040
But let's say you paid $700.00 
for your dog. 

1131
00:59:26,400 --> 00:59:28,560
So you're going to get $700.00 
back. 

1132
00:59:28,560 --> 00:59:32,360
Maybe if you can prove it. 
But if pets weren't considered 

1133
00:59:32,360 --> 00:59:36,080
property, then drug companies 
would have more skin in the 

1134
00:59:36,080 --> 00:59:38,680
game, which means they would do 
more testing, which means our 

1135
00:59:38,680 --> 00:59:41,720
drugs that were put out for our 
dogs would be safer. 

1136
00:59:42,240 --> 00:59:44,320
And the same with pet food 
manufacturing companies. 

1137
00:59:44,520 --> 00:59:48,040
And the same with veterinary 
hospitals who don't hire enough 

1138
00:59:48,040 --> 00:59:50,040
staff. 
You know, there's lots of vets 

1139
00:59:50,040 --> 00:59:52,120
out there who don't hire enough 
staff. 

1140
00:59:52,120 --> 00:59:55,600
And animals are being left, you 
know, on anesthesia machines. 

1141
00:59:55,600 --> 00:59:57,720
And so I don't want to freak 
people out, but I've worked in 

1142
00:59:57,720 --> 01:00:00,120
the vet field for a long. 
And so we don't hire enough 

1143
01:00:00,120 --> 01:00:02,480
staff because there's no 
liability. 

1144
01:00:02,840 --> 01:00:05,720
And so we have to get a voice 
for these pets. 

1145
01:00:05,760 --> 01:00:08,720
Whether that will ever happen, 
I'll be real honest with you, 

1146
01:00:08,720 --> 01:00:11,480
it's doubtful. 
And the reason why is because if

1147
01:00:11,480 --> 01:00:15,960
the pet pharmaceutical companies
get wind that some idiot like me

1148
01:00:15,960 --> 01:00:19,680
is trying to do something like 
this, they'll probably kill me, 

1149
01:00:19,720 --> 01:00:22,880
probably end up dead in my 
backyard somewhere because I am 

1150
01:00:22,880 --> 01:00:24,720
trying to take away some of 
their money, right? 

1151
01:00:24,720 --> 01:00:27,880
They don't want to put more 
money into testing and doing all

1152
01:00:27,880 --> 01:00:29,600
of the stuff. 
So it's scary. 

1153
01:00:29,600 --> 01:00:31,640
But along the way, I will 
educate some people. 

1154
01:00:31,640 --> 01:00:34,920
So we're going to keep going and
talking about it, and pet 

1155
01:00:34,920 --> 01:00:37,760
parents need to keep talking 
about it and knowing that those 

1156
01:00:37,760 --> 01:00:40,160
those safeguards are not in 
place for your pets. 

1157
01:00:40,160 --> 01:00:43,760
So you have to be their voice. 
It's so true. 

1158
01:00:43,760 --> 01:00:47,320
I mean, I've talked about this 
on my podcast before, so I'm 

1159
01:00:47,320 --> 01:00:50,480
comfortable sharing it again. 
But my cat, the number of years 

1160
01:00:50,480 --> 01:00:55,160
ago he was being operated on and
they had to they brought brought

1161
01:00:55,160 --> 01:00:58,560
in a specialty surgeon, a 
traveling specialty surgeon. 

1162
01:00:58,640 --> 01:01:03,360
My vet didn't know how to do the
surgery and he, he died like he 

1163
01:01:03,360 --> 01:01:06,000
was blue. 
He was dead because she was 

1164
01:01:06,000 --> 01:01:09,680
doing the surgery by herself. 
Nobody else was there watching 

1165
01:01:09,680 --> 01:01:12,560
my cat. 
And they brought him back and we

1166
01:01:12,560 --> 01:01:14,720
went through a lot of 
rehabilitation. 

1167
01:01:14,720 --> 01:01:18,320
He had, you know, brain swelling
and seizures and it took, it 

1168
01:01:18,320 --> 01:01:21,560
took him a month before he 
finally started to. 

1169
01:01:21,560 --> 01:01:23,760
Broke up a little bit there. 
Again, it was a lot. 

1170
01:01:23,840 --> 01:01:28,880
Trying to connect it. 
Was a lot, but that to to your 

1171
01:01:28,880 --> 01:01:33,840
point, like somebody should have
been there like no, no surgeon 

1172
01:01:33,840 --> 01:01:36,920
should ever do a surgery alone. 
You broke up. 

1173
01:01:36,920 --> 01:01:39,920
I didn't hear that. 
Oh, I said no surgeon should 

1174
01:01:39,920 --> 01:01:43,160
ever do a surgery alone. 
No, no, yeah. 

1175
01:01:43,440 --> 01:01:46,040
He used to be involved in an 
organization called Joey's 

1176
01:01:46,040 --> 01:01:50,200
Legacy, and for a small period 
of time, I was on the board and 

1177
01:01:50,200 --> 01:01:54,920
Joey's Legacy was really trying 
to bring light to veterinary 

1178
01:01:54,920 --> 01:01:57,400
malpractice. 
And it was really interesting 

1179
01:01:57,400 --> 01:01:59,800
because the calls we got the 
most, I don't know if it's the 

1180
01:01:59,800 --> 01:02:02,360
same way now, but the calls that
we got the most back then were 

1181
01:02:02,360 --> 01:02:05,440
on dogs dying under anesthesia 
while getting their teeth 

1182
01:02:05,440 --> 01:02:08,640
cleaned. 
So Scott asked me one time, he's

1183
01:02:08,640 --> 01:02:10,880
like, what? 
Like I get more calls about 

1184
01:02:10,880 --> 01:02:14,040
these dogs under anesthesia for 
their teeth cleaning than any 

1185
01:02:14,040 --> 01:02:16,800
other things. 
And he's like, why do you think 

1186
01:02:16,800 --> 01:02:19,960
that is? 
And I said, well, because a lot 

1187
01:02:19,960 --> 01:02:25,000
of times the veterinarians, 
anesthesia is not more harmful 

1188
01:02:25,000 --> 01:02:26,840
for your dog, for dental 
cleaning than it is for 

1189
01:02:26,840 --> 01:02:28,160
anything. 
And to be honest with you, 

1190
01:02:28,160 --> 01:02:32,640
anesthesia is not that bad. 
It's not this big scary thing 

1191
01:02:32,640 --> 01:02:36,120
that everybody's afraid of. 
What's scary is who's monitoring

1192
01:02:36,120 --> 01:02:40,320
it and is someone monitoring it.
So if someone's monitoring it 

1193
01:02:40,320 --> 01:02:43,840
and doing the right thing, 
anesthesia is pretty safe, 

1194
01:02:44,080 --> 01:02:45,160
right? 
Like if you have the right 

1195
01:02:45,160 --> 01:02:46,960
people and stuff. 
So a lot of times people are 

1196
01:02:46,960 --> 01:02:51,040
nervous, but when dogs are going
in to get their dental work done

1197
01:02:51,200 --> 01:02:54,240
and they're just having a teeth 
cleaning, a lot of times 

1198
01:02:54,240 --> 01:02:59,400
veterinarians will leave the vet
tech alone in the room. 

1199
01:02:59,640 --> 01:03:02,320
And I know this for a fact 
because I've worked for so many 

1200
01:03:02,320 --> 01:03:06,320
vets and I was the teeth 
cleaning girl and I'm not proud 

1201
01:03:06,320 --> 01:03:08,520
of it, but I was young. 
I didn't think I was doing 

1202
01:03:08,520 --> 01:03:11,120
anything wrong. 
And so I would be left in the 

1203
01:03:11,120 --> 01:03:15,400
rooms to monitor the heart rate,
monitor the anesthesia, do the 

1204
01:03:15,400 --> 01:03:18,120
dental cleaning, right. 
Make sure the dog's not, you 

1205
01:03:18,120 --> 01:03:20,760
know, choking on the water when 
you're in there doing it. 

1206
01:03:20,800 --> 01:03:23,560
I am really, really lucky. 
I never lost a dog. 

1207
01:03:24,120 --> 01:03:26,840
And I do 100% think that's just 
pure luck. 

1208
01:03:27,040 --> 01:03:29,920
It's just pure luck. 
But I that is why I told Scott, 

1209
01:03:29,920 --> 01:03:32,040
I said, because I would bet you 
money I don't know. 

1210
01:03:32,080 --> 01:03:35,200
You'll never be able to prove it
and it'll never get written up 

1211
01:03:35,200 --> 01:03:38,120
somewhere that they left the 
girl in there by herself. 

1212
01:03:38,120 --> 01:03:39,160
That's not what's going to 
happen. 

1213
01:03:39,160 --> 01:03:42,200
They're going to say the dog 
died from anesthesia and the 

1214
01:03:42,200 --> 01:03:45,040
story, and they're not going to 
say it was from poor monitoring 

1215
01:03:45,040 --> 01:03:48,400
or nobody monitoring. 
And that again, is because pets 

1216
01:03:48,400 --> 01:03:50,120
are property and there's very 
little liability. 

1217
01:03:50,160 --> 01:03:55,440
So why hire a registered vet 
tech and an anesthesiologist to 

1218
01:03:55,440 --> 01:03:57,880
be making sure that they're 
under anesthesia safely? 

1219
01:03:58,800 --> 01:04:00,800
Why? 
Because if that dog dies, fine, 

1220
01:04:00,800 --> 01:04:04,640
I'll pay you your $750. 
You know, a lot has to happen. 

1221
01:04:04,640 --> 01:04:08,520
I know Florida is working on 
some stuff where because people 

1222
01:04:08,520 --> 01:04:10,360
will say to me, I had a 
veterinarian say to me one time,

1223
01:04:10,640 --> 01:04:12,440
Oh my God, Carrie, you own a 
business. 

1224
01:04:12,440 --> 01:04:15,720
And you know that if you make 
that law, people are going to 

1225
01:04:15,720 --> 01:04:18,840
sue you for everything. 
And my response to her was, 

1226
01:04:18,840 --> 01:04:20,120
you're right. 
I agree. 

1227
01:04:20,120 --> 01:04:23,800
We live in a very litigious 
country and people sue for 

1228
01:04:23,800 --> 01:04:26,000
everything. 
I have already been sued like 

1229
01:04:26,000 --> 01:04:28,200
three times. 
I've never lost, never lost. 

1230
01:04:28,320 --> 01:04:32,520
But I said have to have faith. 
The laws still have to be there 

1231
01:04:32,520 --> 01:04:35,440
in place for these animals. 
So I would have to have faith 

1232
01:04:35,720 --> 01:04:40,200
that the judicious system would 
recognize a frivolous law. 

1233
01:04:40,480 --> 01:04:44,480
I have to, because otherwise the
other way is not right in my 

1234
01:04:44,480 --> 01:04:46,480
heart. 
Animals need to be protected by 

1235
01:04:46,480 --> 01:04:50,240
this, the loss. 
And if somebody sue somebody 

1236
01:04:50,240 --> 01:04:54,000
because they think that the 
groomer or the vet or whoever is

1237
01:04:54,080 --> 01:04:57,640
wrong, I'm hoping that the 
judicial and going through it as

1238
01:04:57,640 --> 01:05:01,320
I have, I had a woman accused me
of killing her dog and I've had 

1239
01:05:01,480 --> 01:05:05,040
all sorts of crazy stuff go on. 
And every single time the court 

1240
01:05:05,040 --> 01:05:07,240
was like, this is insane. 
Get the hell out of here. 

1241
01:05:07,240 --> 01:05:09,320
I think the courts do know what 
they're doing. 

1242
01:05:09,320 --> 01:05:12,040
And I'm sure there's those one 
cases, but those laws, we can't 

1243
01:05:12,040 --> 01:05:13,680
just not have the laws to 
protect them. 

1244
01:05:14,560 --> 01:05:17,920
We need it. 
Yeah, I think we definitely 

1245
01:05:17,920 --> 01:05:23,360
definitely pander too much to 
the minority, especially lately.

1246
01:05:23,360 --> 01:05:26,080
But I I just, I want to thank 
you again. 

1247
01:05:26,080 --> 01:05:30,640
And you mentioned that doggy dog
is the plan is to take it on the

1248
01:05:30,640 --> 01:05:33,840
road. 
So where can people one where 

1249
01:05:33,840 --> 01:05:37,720
can people follow you follow the
spa because you do put out some 

1250
01:05:37,720 --> 01:05:41,520
really amazing content. 
And then where can people learn 

1251
01:05:41,520 --> 01:05:46,400
more about the play and see, you
know, follow it and see if it's 

1252
01:05:46,400 --> 01:05:47,800
going to be coming anywhere near
them? 

1253
01:05:48,160 --> 01:05:50,600
So keep up. 
So two things about that. 

1254
01:05:50,600 --> 01:05:54,040
One, we are looking for hosts 
for dog eat dog. 

1255
01:05:54,480 --> 01:05:58,120
So what we're at right now is 
looking for people that want to 

1256
01:05:58,120 --> 01:06:00,720
host it. 
So let's say that you want it to

1257
01:06:00,720 --> 01:06:04,360
come to your town and you happen
to be a dog food store or just 

1258
01:06:04,520 --> 01:06:07,840
someone who just loves dogs or 
whatever it is. 

1259
01:06:08,240 --> 01:06:11,280
You can actually call contact us
and we can work out something 

1260
01:06:11,280 --> 01:06:13,400
where we would bring the play to
you. 

1261
01:06:13,640 --> 01:06:16,640
And then you just host it maybe 
like around your clients. 

1262
01:06:16,640 --> 01:06:19,760
Like I'm basically the spa's 
hosting it right now intestine 

1263
01:06:19,760 --> 01:06:21,880
and then we're going to be 
taking it to Palm Springs and we

1264
01:06:21,880 --> 01:06:23,760
have a pet store that's hosting 
it there. 

1265
01:06:24,000 --> 01:06:27,120
What's great about dog eat Dog 
is it only uses 3 actors and it 

1266
01:06:27,120 --> 01:06:29,840
doesn't need, as you noticed, it
doesn't need a huge stage 

1267
01:06:29,840 --> 01:06:32,200
production. 
So everything is very internal 

1268
01:06:32,200 --> 01:06:35,160
and very holistic and very so it
doesn't need a lot. 

1269
01:06:35,240 --> 01:06:38,080
And so that's the first thing is
that we're looking for hosts at 

1270
01:06:38,080 --> 01:06:39,800
the at this point, it's so early
on in the stage. 

1271
01:06:39,800 --> 01:06:42,880
So anybody that wanted to host 
it could contact me and we can 

1272
01:06:43,240 --> 01:06:47,160
talk about bringing it to your 
town, Italy, if you want to just

1273
01:06:47,160 --> 01:06:52,000
you would follow us on Dog eat 
dog, the play.com and then 

1274
01:06:52,000 --> 01:06:54,080
there'll be information that's 
going up there. 

1275
01:06:54,080 --> 01:06:56,000
So we're in the very early 
stages right now. 

1276
01:06:56,000 --> 01:06:58,440
We're trying to get it out there
and get some word of mouth and 

1277
01:06:58,440 --> 01:07:01,280
understand people what we're 
doing because we will be 

1278
01:07:01,280 --> 01:07:03,920
starting to raise money. 
So each event that we go to. 

1279
01:07:03,920 --> 01:07:06,000
So we're trying to keep the 
tickets like to nothing. 

1280
01:07:06,640 --> 01:07:07,720
People were shocked when we did 
it. 

1281
01:07:07,720 --> 01:07:09,880
This time it's 25 bucks, It was 
$25. 

1282
01:07:11,000 --> 01:07:15,080
And then what we want to do is 
once people see the play and 

1283
01:07:15,080 --> 01:07:18,640
they realize the effect this can
have, we're hoping that they 

1284
01:07:18,640 --> 01:07:22,200
will donate so that the play can
go to the next place. 

1285
01:07:22,440 --> 01:07:25,000
So let's say we do this, you 
know, we're going to do this one

1286
01:07:25,000 --> 01:07:27,640
in a couple weeks and people 
will donate it. 

1287
01:07:27,640 --> 01:07:32,120
Maybe we raise $5000. 
That $5000 will go to the host 

1288
01:07:32,840 --> 01:07:35,680
of the next place. 
They might have to put in 

1289
01:07:35,680 --> 01:07:38,640
wherever if they have to get a 
venue, but that money would go 

1290
01:07:38,640 --> 01:07:41,080
to move that to the next thing 
so that we can build these 

1291
01:07:41,080 --> 01:07:42,400
stronger and stronger 
communities. 

1292
01:07:43,240 --> 01:07:45,760
So we'll see how that goes, but 
the best way to find out more 

1293
01:07:45,760 --> 01:07:49,320
information would be go to 
dogeatdogtheeplay.com. 

1294
01:07:50,360 --> 01:07:54,680
You can follow me on Facebook, 
Instagram, the Spa Dogs or just 

1295
01:07:54,680 --> 01:07:56,840
the spa. 
I'm so bad at that stuff. 

1296
01:07:56,960 --> 01:08:01,840
It's just THESPAW on Facebook 
and then our Instagram is the 

1297
01:08:01,840 --> 01:08:03,800
spa dogs and that's pretty much 
it. 

1298
01:08:03,880 --> 01:08:06,520
You can you can always call the 
spa, talk to me. 

1299
01:08:06,520 --> 01:08:08,800
I'm always there. 
I'm always at the spa. 

1300
01:08:09,160 --> 01:08:10,600
So people call me there 
sometimes. 

1301
01:08:10,600 --> 01:08:14,320
I try to help people as much as 
I can, but I would say your best

1302
01:08:14,320 --> 01:08:17,120
bet is to get out there and 
really try to get to some of 

1303
01:08:17,120 --> 01:08:19,640
these live events and talk. 
I think that's the problem with,

1304
01:08:20,000 --> 01:08:23,200
you know, COVID made everybody 
kind of go into their homes and 

1305
01:08:23,200 --> 01:08:25,520
then they're trying to educate 
themselves through Facebook 

1306
01:08:25,520 --> 01:08:27,920
groups because it's more 
comfortable to be behind our 

1307
01:08:27,920 --> 01:08:30,080
computer. 
But the problem is, is that 

1308
01:08:30,080 --> 01:08:32,840
every case is different. 
And so you might read this case 

1309
01:08:32,840 --> 01:08:35,279
and then you think that that 
sounds like your dog, but when 

1310
01:08:35,279 --> 01:08:38,399
you're in person with somebody 
and talking to somebody, you 

1311
01:08:38,399 --> 01:08:40,560
have a little bit more time. 
And then that person would be 

1312
01:08:40,560 --> 01:08:42,399
like, well, yeah, but that 
wouldn't work for your dog 

1313
01:08:42,399 --> 01:08:45,279
because XY and Z. 
So I would really encourage 

1314
01:08:45,279 --> 01:08:48,760
people to get out more and start
talking to people like Jessica. 

1315
01:08:48,760 --> 01:08:51,319
Jessica goes to all sorts of 
events, so I would find out 

1316
01:08:51,319 --> 01:08:53,720
where she's going to be and go 
pick her brain a little bit. 

1317
01:08:54,160 --> 01:08:55,680
You're so sweet. 
You're so sweet. 

1318
01:08:55,720 --> 01:08:59,479
Well, I'm trying. 
Like just get out there and 

1319
01:08:59,479 --> 01:09:03,240
start, you know, just get off of
your computers and I think 

1320
01:09:03,240 --> 01:09:05,359
that's you're going to be your 
best bet so. 

1321
01:09:06,240 --> 01:09:11,399
Yeah, I, I appreciate that 
sentiment so much because I do, 

1322
01:09:11,399 --> 01:09:14,240
I, I know I have people come to 
me all the time and they're 

1323
01:09:14,240 --> 01:09:18,000
like, I just want a recipe or I,
you know, I just want my dog is 

1324
01:09:18,000 --> 01:09:19,439
itchy. 
I just need new recipe. 

1325
01:09:19,439 --> 01:09:21,279
Like know what to do. 
I'm like, Oh my gosh. 

1326
01:09:21,720 --> 01:09:25,399
Like there's, there's so, so 
much more we need to do. 

1327
01:09:25,399 --> 01:09:30,399
There's so much more digging and
then, you know, we, we start to 

1328
01:09:30,399 --> 01:09:33,800
like unravel week after week and
I'm like, see, like there's so 

1329
01:09:33,800 --> 01:09:36,439
much and and they're, they're 
always amazed. 

1330
01:09:36,720 --> 01:09:39,439
They're like, I never, ever, 
ever would have thought. 

1331
01:09:39,439 --> 01:09:41,880
And I'm like, I know, but you 
just got to get in there. 

1332
01:09:41,880 --> 01:09:45,240
And every dog is different and 
cats too. 

1333
01:09:45,240 --> 01:09:47,960
And though I do work with a lot 
more dogs, but it is, it's 

1334
01:09:47,960 --> 01:09:50,640
amazing. 
It's it really is amazing how 

1335
01:09:50,640 --> 01:09:54,520
different even like on the 
surface they sound like it's 

1336
01:09:54,520 --> 01:09:56,880
going to be the same, same old, 
same old case. 

1337
01:09:56,880 --> 01:10:01,440
And no, well, never as you'll. 
Find out like this took me a 

1338
01:10:01,440 --> 01:10:05,880
long time. 1 of probably my best
lessons was I have to understand

1339
01:10:05,880 --> 01:10:10,280
the pet parent more than I have 
to understand the dog because I 

1340
01:10:10,280 --> 01:10:13,800
can look at this dog as if I'm 
caring for him and I know 

1341
01:10:13,800 --> 01:10:17,400
exactly what to do. 
But if I don't merge what I 

1342
01:10:17,400 --> 01:10:20,400
think this client is, I hate to 
use the word willing, but 

1343
01:10:20,400 --> 01:10:22,840
sometimes it is willing. 
What they can afford, what 

1344
01:10:22,840 --> 01:10:25,800
they're willing to do, what 
their lifestyle is, what's 

1345
01:10:25,800 --> 01:10:28,320
realistic, what's available to 
them. 

1346
01:10:28,400 --> 01:10:30,000
You know, because sometimes 
people are in parts of the 

1347
01:10:30,000 --> 01:10:32,360
country, I don't do 
consultations anymore over the 

1348
01:10:32,360 --> 01:10:35,080
phone, but I used to where 
people will call me from New 

1349
01:10:35,080 --> 01:10:38,120
York and or little towns and 
they're like, I don't have a 

1350
01:10:38,120 --> 01:10:41,560
place like that for 400 feet, 
400, whatever. 

1351
01:10:41,560 --> 01:10:43,160
I don't know, I'm bad at what 
miles. 

1352
01:10:43,160 --> 01:10:46,360
And I'm like, oh shit, you know.
So I had to start realizing that

1353
01:10:46,640 --> 01:10:50,240
what I really needed to know 
more about was the person that 

1354
01:10:50,240 --> 01:10:52,960
I'm dealing with. 
The animal was instinct to me. 

1355
01:10:52,960 --> 01:10:55,440
That's easy for me. 
Like that's so easy for me. 

1356
01:10:55,440 --> 01:10:57,400
Give me a dog, let it live in my
house, I'll fix it. 

1357
01:10:58,400 --> 01:11:02,400
But I really had to dive into 
that person's personality. 

1358
01:11:02,600 --> 01:11:05,880
And this is going to sound 
shitty, but a lesson to all of 

1359
01:11:05,880 --> 01:11:08,720
you that if you're going to have
Jessica help you don't lie to 

1360
01:11:08,720 --> 01:11:10,920
us. 
Like don't, my gosh, right? 

1361
01:11:10,920 --> 01:11:14,120
Don't lie. 
Like it's so hard. 

1362
01:11:14,120 --> 01:11:17,280
But they think that like, so 
they would say stuff like, well,

1363
01:11:17,280 --> 01:11:19,120
no, I'm doing it, I'm doing it, 
I'm doing it. 

1364
01:11:19,120 --> 01:11:21,240
And then in my head I'm like, 
there's no way because this 

1365
01:11:21,240 --> 01:11:24,800
doesn't make sense because I 
know this would work if you were

1366
01:11:24,800 --> 01:11:27,160
doing everything. 
So I appreciate when people go 

1367
01:11:27,160 --> 01:11:31,080
look, Carrie, these are my, I 
know you told me I was supposed 

1368
01:11:31,080 --> 01:11:32,560
to do it every day, but I 
haven't done it for like 2 

1369
01:11:32,560 --> 01:11:34,280
months. 
I'm like, thank you. 

1370
01:11:34,320 --> 01:11:37,840
Because all you're doing by 
telling me all the stuff you 

1371
01:11:37,840 --> 01:11:41,200
think I want to hear is making 
it take longer for us to get to 

1372
01:11:41,200 --> 01:11:44,720
the point. 
And then I'm in a whirlwind. 

1373
01:11:44,720 --> 01:11:47,080
And then and then there's been 
times where I'm like, I don't 

1374
01:11:47,080 --> 01:11:48,320
know what I'm doing. 
I'm an idiot. 

1375
01:11:48,320 --> 01:11:51,320
I shouldn't be doing this. 
And really, it was just because 

1376
01:11:51,320 --> 01:11:55,080
I was realizing that the pet 
parents were uncomfortable and I

1377
01:11:55,080 --> 01:11:58,280
had to make it a safer space for
them to be able to say, yeah, I 

1378
01:11:58,280 --> 01:12:00,200
didn't do it. 
Like, it's OK. 

1379
01:12:00,360 --> 01:12:03,160
Like, you think I don't have bad
weeks or bad months or bad years

1380
01:12:03,160 --> 01:12:05,600
or whatever. 
And all shit hit the fan and my 

1381
01:12:05,600 --> 01:12:08,720
dog took second, second place in
my life for a while. 

1382
01:12:08,720 --> 01:12:12,840
Like, it's OK, but talk about 
it. 

1383
01:12:13,120 --> 01:12:16,320
It's OK that if you're working 
with a nutritionist or a vet or 

1384
01:12:16,320 --> 01:12:18,400
whoever you're working with, 
come clean. 

1385
01:12:18,840 --> 01:12:22,160
Set it out on the table. 
We're all human, you know, and 

1386
01:12:22,160 --> 01:12:26,200
we all have lives and shit 
happens in our lives and it's OK

1387
01:12:26,640 --> 01:12:30,080
to have let the dog go. 
I think people think, Oh my God,

1388
01:12:30,080 --> 01:12:31,520
they're a certified pet 
nutritionist. 

1389
01:12:31,520 --> 01:12:35,120
They must spend every waking 
minute, you know, exploring 

1390
01:12:35,120 --> 01:12:37,480
their dog's health. 
And that's all we do. 

1391
01:12:37,480 --> 01:12:39,080
And we have no life outside of 
that. 

1392
01:12:39,080 --> 01:12:41,320
And they they don't want, 
they're embarrassed if they say 

1393
01:12:41,320 --> 01:12:44,880
they I went skiing last weekend 
and I forgot to give him this or

1394
01:12:44,880 --> 01:12:46,280
whatever, you know what I mean? 
Yeah. 

1395
01:12:46,520 --> 01:12:49,240
So I always give people 
permission because otherwise you

1396
01:12:49,240 --> 01:12:51,840
can't help them. 
And so I would say to all of 

1397
01:12:51,840 --> 01:12:55,480
your listeners, I know Jessica's
giving you guys permission, so. 

1398
01:12:56,360 --> 01:12:59,280
Yeah, do it. 
My gosh, yes, please, please 

1399
01:12:59,280 --> 01:13:00,880
tell me the truth. 
I don't care what the truth is. 

1400
01:13:00,960 --> 01:13:07,000
Well, and that is, I think part 
of a true holistic approach is 

1401
01:13:07,000 --> 01:13:10,280
taking the pet parent into 
consideration because that's the

1402
01:13:10,280 --> 01:13:12,520
biggest part of that pet's life.
Yeah. 

1403
01:13:12,920 --> 01:13:14,120
Yeah. 
Is that pet parent? 

1404
01:13:14,160 --> 01:13:15,640
Yeah. 
And if they're not going to do 

1405
01:13:15,640 --> 01:13:19,800
it, I just had a client come in.
I only do consultations in if 

1406
01:13:20,440 --> 01:13:23,280
it's turned into this. 
If you catch me in the front and

1407
01:13:23,280 --> 01:13:26,080
you have a question and you say,
hey, Carrie, hang on a second, I

1408
01:13:26,080 --> 01:13:27,920
have a question, then you get a 
consultation. 

1409
01:13:27,920 --> 01:13:29,840
I don't charge for it. 
So we'll just talk. 

1410
01:13:29,840 --> 01:13:31,920
What do you want to know? 
I saw a lady come in today and 

1411
01:13:31,920 --> 01:13:33,440
she caught me. 
I was going up to the front to 

1412
01:13:33,440 --> 01:13:36,040
give the girls a chart and this 
really good client. 

1413
01:13:36,040 --> 01:13:38,680
Oh my God, I caught you. 
Like they all know they that's 

1414
01:13:38,680 --> 01:13:40,040
me. 
And I'm like, what's going on? 

1415
01:13:40,040 --> 01:13:42,440
She goes, I got a new puppy and 
I don't know what to feed. 

1416
01:13:42,440 --> 01:13:43,480
What do you think I should feed?
I go. 

1417
01:13:43,480 --> 01:13:46,200
Well, first before we talk about
food, be realistic with 

1418
01:13:46,200 --> 01:13:47,400
yourself. 
What's your lifestyle? 

1419
01:13:47,400 --> 01:13:48,800
Do you want to take stuff out of
the freezer? 

1420
01:13:48,800 --> 01:13:51,560
Do you want something that is 
like a por insert? 

1421
01:13:51,560 --> 01:13:53,440
Are you wanting to cook your own
food? 

1422
01:13:53,440 --> 01:13:55,120
Are you a person that's in the 
kitchen all the time? 

1423
01:13:55,120 --> 01:13:56,760
Because I'm not. 
You're not going to find my butt

1424
01:13:56,760 --> 01:13:59,040
in the kitchen making any like 
that's not happening. 

1425
01:13:59,520 --> 01:14:01,800
So tell me what you want. 
And she's like, and then the 

1426
01:14:01,800 --> 01:14:03,960
husband goes, we're not taking 
it out of the fridge. 

1427
01:14:03,960 --> 01:14:05,880
No matter what she tells you, 
she's not doing that. 

1428
01:14:05,960 --> 01:14:08,760
So we came up with a plan for 
her based on her lifestyle. 

1429
01:14:08,760 --> 01:14:11,600
I didn't ask her any questions 
about the dog at all at that 

1430
01:14:11,600 --> 01:14:12,800
point. 
And so then we came up with a 

1431
01:14:12,800 --> 01:14:15,200
plan. 
What happened is if people are 

1432
01:14:15,200 --> 01:14:17,840
unrealistic with themselves and 
their nutritionist is 

1433
01:14:17,840 --> 01:14:20,880
unrealistic with that is they 
get frustrated and then they 

1434
01:14:20,880 --> 01:14:23,560
start feeding Pedigree. 
I shouldn't throw Pedigree under

1435
01:14:23,560 --> 01:14:25,440
the ground, but that is what 
will happen. 

1436
01:14:25,960 --> 01:14:29,960
They will try to live up to your
expectations or my expectations 

1437
01:14:29,960 --> 01:14:32,200
that they believe we have, even 
though we don't have those. 

1438
01:14:32,360 --> 01:14:35,080
And when they can't do it, 
they're like, you know what, I'm

1439
01:14:35,080 --> 01:14:36,920
just not going to say anything 
and I'm going to buy this bag of

1440
01:14:36,920 --> 01:14:39,760
kibble and they're pouring 
kibble into their bowl and. 

1441
01:14:39,920 --> 01:14:42,880
And that's what happens. 
And that's not our goal, you 

1442
01:14:42,880 --> 01:14:44,440
know, as somebody that cares. 
Yeah. 

1443
01:14:44,920 --> 01:14:47,640
Anyway, like I said, we could go
on and on and on and on and on. 

1444
01:14:48,200 --> 01:14:50,800
I know, I can't even believe 
it's already been. 

1445
01:14:51,480 --> 01:14:54,160
We're at an hour 21. 
And it's so late for you. 

1446
01:14:54,160 --> 01:14:56,640
Yeah, yeah, I actually have to 
go back to work too, so. 

1447
01:14:57,840 --> 01:14:59,120
My gracious. 
All right. 

1448
01:14:59,120 --> 01:15:01,360
Well, Carrie, thank you so much 
for being here. 

1449
01:15:01,560 --> 01:15:05,040
I'm really excited to see where 
this goes and hopefully I'll get

1450
01:15:05,040 --> 01:15:08,960
to see you later on this year. 
And in person, because you're 

1451
01:15:08,960 --> 01:15:10,960
just such a bright light. 
And I appreciate you so much. 

1452
01:15:10,960 --> 01:15:14,120
And thank you for being here to 
talk to to all my listeners. 

1453
01:15:14,160 --> 01:15:16,280
Yeah, yeah, yeah. 
Thank you so much for having me 

1454
01:15:16,280 --> 01:15:17,880
and trusting me with your 
listeners. 

1455
01:15:17,880 --> 01:15:20,480
And anytime, anytime. 
And if you want me to come out 

1456
01:15:20,480 --> 01:15:22,960
to Texas, find me a host. 
We'll bring the play out. 

1457
01:15:22,960 --> 01:15:24,360
There. 
Yeah, absolutely. 

1458
01:15:24,360 --> 01:15:26,680
All right, guys, y'all have a 
great rest of your week. 

1459
01:15:26,680 --> 01:15:28,000
Thank you so much for being here
with us. 

1460
01:15:28,000 --> 01:15:31,040
And give your pets some extra 
love from me and Carrie today.