1 00:00:02,800 --> 00:00:06,500 Hi, this is Mark Raven. Welcome to episode 307 of lean 2 00:00:06,500 --> 00:00:08,700 blog audio. This is a blog post from June 3 00:00:08,700 --> 00:00:11,900 22nd 2020. It's titled Great Piece 4 00:00:12,300 --> 00:00:16,100 healthcare workers, protect us. It's time to protect them. 5 00:00:16,600 --> 00:00:19,500 So, today, I want to share an excellent article that was 6 00:00:19,500 --> 00:00:23,300 co-authored by dr. John Toussaint, of catalysis and 7 00:00:23,300 --> 00:00:27,200 Ken, Siegel of value capture, if you want to find a link to that 8 00:00:27,200 --> 00:00:30,200 article and more, you can go to lean blog dot org. 9 00:00:30,300 --> 00:00:34,700 Slash 03:07. Their article was published 10 00:00:35,000 --> 00:00:37,300 online through the Harvard Business review website. 11 00:00:37,300 --> 00:00:41,100 Again, the title is healthcare workers, protect us, it's time 12 00:00:41,300 --> 00:00:43,700 to protect them, I'm kind of drawn. 13 00:00:43,700 --> 00:00:47,600 We're both deeply influenced by the late Paul O'Neill who made 14 00:00:47,900 --> 00:00:51,500 workers safety the primary imperative at Alcoa when he was 15 00:00:51,500 --> 00:00:54,300 CEO there. This created a culture of what 16 00:00:54,300 --> 00:00:56,800 he called. Habitual Excellence, that led to 17 00:00:56,800 --> 00:00:59,500 business success and a soaring stock price. 18 00:00:59,500 --> 00:01:03,100 There's an article that Linked to about this in the blog post. 19 00:01:03,400 --> 00:01:07,000 I've also added a video of mr. O'Neill talking about safety, 20 00:01:07,400 --> 00:01:10,800 I'm Bill o'roarke, a former Alcoa executive who appears in 21 00:01:10,800 --> 00:01:14,200 the video was recently my guest on the habitual Excellence 22 00:01:14,200 --> 00:01:17,400 podcast series that's presented by value capture. 23 00:01:17,400 --> 00:01:20,300 And again, I've linked to that in the blog post, but back to 24 00:01:20,300 --> 00:01:25,400 the hbr, article by Toussaint and seagull, it begins before 25 00:01:25,400 --> 00:01:27,900 the covid-19. Pandemic struck the US 26 00:01:27,900 --> 00:01:32,200 healthcare industry, suffered more than And work-related 27 00:01:32,200 --> 00:01:36,900 injuries and illnesses per year or 150,000 more than any other 28 00:01:36,900 --> 00:01:40,100 industry in the country. Therefore it's no surprise, that 29 00:01:40,100 --> 00:01:41,400 healthcare workers have been harmed. 30 00:01:41,400 --> 00:01:45,000 It tragic rates during the covid-19 pandemic, according to 31 00:01:45,008 --> 00:01:47,700 the US Centers for Disease, Control and prevention or the 32 00:01:47,700 --> 00:01:52,900 CDC as of June 4th, 70 2346 us, healthcare workers. 33 00:01:52,900 --> 00:01:56,600 Have been infected a figure. It acknowledges is an 34 00:01:56,600 --> 00:02:00,600 undercount, a comprehensive National analysis indicates an 35 00:02:00,600 --> 00:02:03,700 almost 600 health care workers have died. 36 00:02:04,600 --> 00:02:06,600 They make. Also, they make this very 37 00:02:06,600 --> 00:02:10,900 powerful point where they write every instance of a healthcare 38 00:02:10,900 --> 00:02:13,400 worker being harmed on the job is preventable. 39 00:02:13,600 --> 00:02:20,400 Every single one So on the article again, in hbr talks 40 00:02:20,400 --> 00:02:23,100 about how you do that. There are five high level points 41 00:02:23,100 --> 00:02:25,200 and the article gives more detail. 42 00:02:25,200 --> 00:02:28,500 Of course, an examples of healthcare organizations that do 43 00:02:28,500 --> 00:02:30,600 their best to follow this approach. 44 00:02:31,200 --> 00:02:35,300 So they say, one set a goal of zero, workplace injuries and 45 00:02:35,300 --> 00:02:39,600 illnesses to make staff safety. A fundamental value that you 46 00:02:39,600 --> 00:02:41,900 won't compromise for other organizational. 47 00:02:41,900 --> 00:02:46,100 Priorities 3, establish processes to make staff safety. 48 00:02:46,200 --> 00:02:51,200 Transparent and to learn from every safety incident for create 49 00:02:51,200 --> 00:02:54,600 an organization-wide daily huddle system, to identify and 50 00:02:54,600 --> 00:02:58,300 solve problems. Quickly 5, don't use Frontline, 51 00:02:58,300 --> 00:03:01,700 caregiver heroism, as an excuse not to act. 52 00:03:02,500 --> 00:03:04,300 So again, you know, there's a great article. 53 00:03:04,300 --> 00:03:10,300 I am proud to partner with value capture LED in part by Ken, 54 00:03:10,300 --> 00:03:12,700 Siegel in this important and meaningful work. 55 00:03:13,000 --> 00:03:16,000 I'm curious, what do you think of the approach laid out by 56 00:03:16,000 --> 00:03:19,200 Siegel and Tucson is your organization following that 57 00:03:19,200 --> 00:03:21,100 Playbook? I mean, you know, could your 58 00:03:21,100 --> 00:03:24,900 organization do this? And in terms of disclosure, 59 00:03:24,900 --> 00:03:28,500 again, I do have relationships with both catalysis and value 60 00:03:28,500 --> 00:03:30,600 capture. I'm a faculty member for 61 00:03:30,600 --> 00:03:34,900 catalysis and I sometimes work as a Consultant through value 62 00:03:34,900 --> 00:03:36,400 capture. So if you want to learn more 63 00:03:36,400 --> 00:03:40,600 again, go to lean blog dot, org, slash audio 307. 64 00:03:41,000 --> 00:03:43,900 And one of the thing I want to mention in the last episode, I 65 00:03:43,908 --> 00:03:48,200 mentioned the audible version of the book, practicing lean that 66 00:03:48,200 --> 00:03:51,600 have published and edited. I'm currently running a contest 67 00:03:51,600 --> 00:03:55,900 where you can win one of three copies you can enter by posting 68 00:03:55,900 --> 00:04:00,900 a comment on something I posted on LinkedIn if you want to find 69 00:04:01,100 --> 00:04:04,300 that contest if you'd like, To enter again, go to lean blog 70 00:04:04,300 --> 00:04:07,800 dot, org slash audio 307. Look for the blue bar. 71 00:04:08,000 --> 00:04:12,000 At the top of the page, click to learn more and I hope you'll 72 00:04:12,200 --> 00:04:16,399 participate in that. So again, as always, thank you, 73 00:04:16,399 --> 00:04:04,300 thanks for listening. To enter again, go to lean blog 74 00:04:04,300 --> 00:04:07,800 dot, org slash audio 307. Look for the blue bar. 75 00:04:08,000 --> 00:04:12,000 At the top of the page, click to learn more and I hope you'll 76 00:04:12,200 --> 00:04:16,399 participate in that. So again, as always, thank you, 77 00:04:16,399 --> 00:04:17,300 thanks for listening.