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This is an exciting episode for 
us. 

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We like to talk about your 
company because we see it online

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all the time, right? 
I'm not, I'm not going to do 

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it's a spoiler alert for those 
that that know a little bit 

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about marketing that are on 
Instagram. 

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But I want to give you the 
opportunity, Matt, to explain, 

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to own your own narrative, 
introduce yourself to our 

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audience, and then we can start 
to talk about the bottlenecks 

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that you've been solving and 
working on across your career. 

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My name is Matt Paulson. 
I'm the founder and CEO of O 

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Maze Amaze offers the chance to 
win once in a lifetime 

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experiences and dream houses and
also benefits charity. 

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The origin of the stories. 
I was a filmmaker before amazed.

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My passion was using 
storytelling to inspire action 

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and I had done a bunch of big 
projects in that world. 

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We were the first directors on 
this thing called Live Earth, 

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which was the biggest concert 
ever thrown to raise raise 

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awareness for climate change was
on 7 continents and one night 

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with everybody from Beyoncé to 
The Rolling Stones. 

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We did a documentary series 
called Go Rising that was funded

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by Oprah Queen Ronnie of Jordan.
Meryl Streep was a narrator 

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about girls education, 
developing world, bunch of big 

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projects like that, Bono and 
Jay-Z and you know, Bill 

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Clinton, all that and and then 
realized we were creating a lot 

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of awareness around those 
projects, but not a lot of 

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impact. 
And I was endemic to the space. 

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So I went to Business School and
tried to surround myself with 

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people smarter than me. 
I'd never even opened Excel 

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before I got to Warden. 
I was purely on the creative 

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side. 
And then when I was in school, I

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went to this event that Magic 
Johnson, the basketball player 

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was hosting where he was 
auctioning off the chance to 

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play basketball with him and go 
to a Lakers game. 

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But it was one of those things 
is only be able to high net 

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worth individuals sitting in the
room. 

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And we were in the room, but not
high net worth individuals. 

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We are the guys who get invited 
last minute, didn't come for the

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free drinks, you know, And so 
I'm sure you guys been a lot of 

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these rubber chicken dinners 
before. 

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And so we watch as the auction 
went up to $15,000. 

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And Magic was our childhood 
hero. 

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But we cannot afford to 
participate. 

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And so when you're driving home,
we said that makes no sense. 

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Magic is fans around the world, 
not just in that room. 

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This is 2000. 11 Why is that a 
closed event? 

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Why is it a closed event? 
Yeah, yeah. 

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And social media was just 
starting to happen for 

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celebrities. 
Actually weren't really on 

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social media then, but we're 
like, they're going to be and 

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now they're going to be able to 
reach their fans in a whole new 

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way. 
So if we make it so anybody can 

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donate $10.00 for the chance to 
win, you could raise so much 

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more money, so much more 
awareness, open up a whole new 

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donor base. 
So that's how it that's how it 

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started and. 
It's amazing because so you 

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started in the States and you 
expand to the UK or are you 

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based in the UK now? 
We are. 

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We're only in the UK now. 
Well, UK and Germany now. 

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We're no longer in the States. 
It's a crazy story of how we 

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moved from the US to UK, but 
basically I had a near death 

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experience and flatlined for 4 
1/2 minutes. 

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They brought me back to life. 
That changed the trajectory of 

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the business and our strategy 
from celebrities to doing 

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prizes, and then there's a whole
story of how we went to the UK 

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from that. 
Is, does that come from just 

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like the, the working being an 
entrepreneur or is that just 

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like unrelated and just like a, 
a life experience that's 

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happened? 
Yeah, yeah. 

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That was from I was I was 
supposed to die when I was born.

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I was born with my stomach 
twisted and then and I and the 

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scar tissue from that surgery 
broke off 40 years later, 

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created a bowel obstruction, led
to this crazy series of events 

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where I was flatlining in a 
hospital room and my mom, who 

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had gone down to get my brother 
and sister, had come up and 

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heard of the loudspeaker code 
blue and room 437. 

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And my mom works in a hospital. 
So she knew that was my. 

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She knew that meant flatline. 
Wow. 

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And she knows my room. 
So she ran down the hall. 

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She got to the door and the 
nurse said, I'm sorry, you can't

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come in. 
This is really serious. 

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And she said, look, I was there 
when he came in this world. 

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If he's leaving this world right
now, I'm going to be in that 

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room. 
So they let her in the room and 

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it was flat lined on a kind of 
table like this one in front of 

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us. 
And they were doing the the 

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paddles, the Electro, the 
defibrillator and and I've. 

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Always thought that could be a 
prize, by the way, the chance to

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operate a defibrillator. 
Just to say so, you know, just 

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one city of life. 
The ability to go stand there. 

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OK. 
Bang. 

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OK. 
I don't. 

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You know, I wouldn't want to do 
it repeatedly. 

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So that is a terrible 
suggestion. 

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No, no, no. 
It's a completely different 

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space. 
Yeah. 

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Yeah, Yeah. 
Sorry. 

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Sorry. 
That is hilarious. 

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Is it welcome to the podcast. 
There's things that everybody 

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should do once. 
I've always thought that you 

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couldn't have tube trainer 
drivers because everybody would 

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love to drive a tube train for a
day, wouldn't they? 

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OK, so you could actually just 
make that an auction off prize, 

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drive a tube train for a day. 
Eventually you could get rid of.

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I think there would be safety 
implications and training. 

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Implications, of course. 
Yeah. 

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I mean, everyone could be a 
pilot for a day. 

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Oh God. 
Oh, the emotional roller coaster

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I've just gone through. 
Sorry, sorry. 

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That is Oh my God, that's funny.
I did not even. 

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I didn't see that coming. 
Sorry, that's not an eye. 

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Yeah, but everybody who's 
watched the ER has a small 

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fantasy about operating those 
paddles. 

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Yeah. 
Yeah, I would agree with that. 

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Yeah. 
Where do you pick up the 

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sunshine? 
Up to the near death anyway? 

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So basically my mom basically 
saved me. 

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Here's what happened. 
She like she when they, she saw 

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me, she saw me with the 
defibrillator, the prize. 

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And she said, can I do this? 
No, But they, she, she, you 

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know, started to crumble. 
And then basically she looked 

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outside and she saw all these 
nurses and staff members and 

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doctors had gravitated outside 
the window of the ICU. 

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And there was like 40 of them 
just looking in, sending this 

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positive energy to her son, like
sending love to her, the son 

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that they didn't even know. 
And she was so moved by these 

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people that it was like a 
spiritual transformation for 

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her. 
And she instead of starting to 

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crumble, she gathered her 
strength and she started like 

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basically talking shit to me was
like Matthew, David Poles. 

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And these people are fighting to
save your life. 

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They're fighting so hard to 
bring you back and you're not 

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fighting hard enough. 
And basically because she 

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fought, they kept fighting. 
And I fought like 4 1/2 minutes,

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but I don't usually go that 
long. 

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But because she had fought, they
kept fighting. 

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And then at one point, basically
the, the main doctor kind of 

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like shook his head to say, this
is done, this is going on too 

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long. 
And my mom grabbed him and said,

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please don't call it yet. 
And then he turned back and he 

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said, wait a second. 
And then they said they saw 

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something never seen before in a
hospital instead of the flat 

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line just going along and then 
like, maybe tip taking up, it 

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was just going along and all 
this the nice popped up. 

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Yeah. 
And I kind of gave like, like I 

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remember looking and seeing all 
the people looking for the 

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window and then I saw my mom and
it came kind of give a thumbs 

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up. 
Yeah. 

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Yeah, but that she. 
Was presumably worried they've 

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been lasting damage. 
Well, yeah, I was supposed to, 

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yeah. 
When I left the hospital, the 

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doctor was like when I finished 
my career 30 years from now. 

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And I'm talking about the most 
extraordinary case I've ever 

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seen. 
This is going to be it. 

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We thought we had you had zero 
percent chance of survival. 

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And so the fact we have you 
going home with full faculties, 

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we have no medical explanation. 
Yeah, God. 

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So that changed after that. 
I did woke me up to a lot of 

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things. 
And that's when the business 

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changed. 
OK, so so Amaze has already 

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started, but it was in the US. 
It was in the US just doing 

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celebrities. 
OK. 

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And then you decided to change 
and go to the UK because usually

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the reason why I ask is I speak 
to so many entrepreneurs and 

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everyone and leaving the UK and 
Europe and wanting to go to the 

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US and wanting to go to 
different spaces, right? 

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So it's very, I'm very curious 
because you don't often see 

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people going from that side of 
the world coming to this side. 

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So that's why I also wanted to 
obviously the near death 

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experience and the business 
changing. 

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So it will be really interesting
to understand obviously from a 

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personal perspective, but also 
from a business side, why you 

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felt that it was the right move.
Yeah, it was. 

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Yeah, it was a very unpopular 
decision. 

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It was really simple, though, 
actually. 

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We had done just celebrity 
experiences until that point. 

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The stuff like riding a tank 
with Arnold Schwarzenegger and 

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crush things or when a 
Lamborghini where Pope Francis 

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hand you the keys like. 
Crazy stuff. 

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We're going to get into that. 
So we had, we had just done that

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stuff. 
And then after the experience, I

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was like, we're never going to 
be truly world changing if we 

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only do celebrity experiences 
and you just become hyper aware 

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of how short your time is. 
It's. 

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A finite supply and yeah. 
Exactly, yeah. 

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And and stepping, I was out of 
the business for multiple months

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as I was recovering, you know, 
and so you just you get 

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perspective you didn't have 
otherwise. 

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Like when you're in a day in, 
day out, it's really hard to 

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step back and say, hey, this 
might not work long over time. 

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And so, and we had done a 
campaign with Daniel Craig where

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you got to go to New York, you 
got to go to the Aston Martin 

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track, you got to ride around in
a one-of-a-kind Aston Martin, 

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and you got to keep Pastor 
Martin. 

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And that was the first prize we 
had. 

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Done. 
Basically Mr. Beast before Mr. 

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Beast, Yeah, he, that's a 
brilliant, that's brilliant. 

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Yeah, yeah. 
I mean, not the story. 

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Yeah, yeah, yeah. 
It is an extraordinarily 

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interesting question, isn't it? 
The whole Mr. Beast, in other 

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words, amazing things that now 
scale. 

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Yeah. 
It is an extraordinary idea. 

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Yeah. 
It's brilliant, Brilliant 

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insight. 
Yeah. 

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They always say that the reason 
why Mr. Beast does very well or 

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the brands that do the best are 
those that do what people 

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believe the government should be
doing. 

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So it's like, oh wow. 
So, so actually a sound strategy

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is for the community that I want
to serve. 

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What does everybody expect the 
government to do? 

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And why don't we do it as a 
brand, right? 

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And then that's how you actually
get people to, to, to, to 

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galvanized and come around the 
brand because they're doing 

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things that the, the, the, the 
powers that be should be doing. 

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So what is he doing that the 
government should? 

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Be so basically like going to 
Africa and Building Schools and 

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building well, so everyone's 
like, well, the world leader 

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should be doing this yes, like 
and Mr. Beast, the YouTube is 

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doing it and that's the you 
couldn't. 

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Predict it. 
Couldn't you, as a good 

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economist, that there would be a
Mr. Beast? 

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00:10:32,160 --> 00:10:33,840
Yeah. 
In other words, the per, you 

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know, in other words, you know, 
so it's a winner takes all idea 

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to some extent, isn't it? 
Because the person with the most

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money can do the most remarkable
things which will attract the 

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largest audience. 
And so you could have 

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effectively predicted the 
emergence of Mr. Beast. 

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There's a really interesting 
idea by the way, which is 

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invented by an economist called 
Matt Tabarock, which is it's 

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called a dominant assurance 
contract and it's a way of 

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getting people to effectively 
engage in communal activities 

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without a free rider problem. 
The idea would be if you had a 

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community which wanted a 
footbridge across the local 

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motorway, OK, the problem would 
be that you could ask everybody 

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00:11:15,800 --> 00:11:17,800
to donate 5 lbs to the 
footbridge. 

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00:11:18,040 --> 00:11:20,560
But then of course there'd be 
free riders, people who wouldn't

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give £5 because they were 
relying on everybody else to pay

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00:11:23,400 --> 00:11:26,480
for the footbridge. 
And the dominant assurance 

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00:11:26,480 --> 00:11:31,280
contract works, which I think is
that an entrepreneur commits to 

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00:11:31,280 --> 00:11:35,280
build the footprint, then sets 
out to raise money from lots of 

240
00:11:35,280 --> 00:11:38,360
individuals. 
And the deal is they have the 

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00:11:38,360 --> 00:11:41,640
risk, which is if they're, if 
it's underfunded, they take the 

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00:11:41,640 --> 00:11:44,800
loss, if it's overfunded, they 
keep the game. 

243
00:11:44,800 --> 00:11:47,520
And it's actually a very 
interesting solution to kind of 

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00:11:47,520 --> 00:11:50,480
coordination problems. 
I always thought, you know, I 

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always thought it's an idea that
the, in a sense it was made for 

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00:11:53,800 --> 00:11:57,280
the Internet in a way. 
And so there's, I mean, there's 

247
00:11:57,280 --> 00:12:00,240
an interesting possibility that 
you could do, you could extend a

248
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maze to community projects. 
So we're doing it. 

249
00:12:03,000 --> 00:12:05,880
We're doing it. 
We're building a full hospital 

250
00:12:05,880 --> 00:12:07,760
wing at Great Ormond St. 
Hospital, right down the street.

251
00:12:08,000 --> 00:12:09,640
Whoa. 
Yeah, yeah. 

252
00:12:09,960 --> 00:12:12,080
Oh, this is incredible. 
Yeah, we fund the London Air 

253
00:12:12,080 --> 00:12:14,240
Ambulances, those helicopters 
like we fund. 

254
00:12:14,400 --> 00:12:17,720
We fund those, yeah. 
But here's the thing to the Mr. 

255
00:12:17,720 --> 00:12:20,920
Beast effect is he's just the 
one That story told it the best.

256
00:12:21,080 --> 00:12:24,560
Well, I think so we, it's 
actually, it's painful to listen

257
00:12:24,560 --> 00:12:26,520
to as you understand, because 
it's probably true, because we 

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00:12:26,520 --> 00:12:29,400
know he came after us and we 
know we saw like footage of him 

259
00:12:29,400 --> 00:12:31,440
with like go Maze stuff on 
there, like vision boards and 

260
00:12:31,440 --> 00:12:33,160
stuff. 
But he did a better job of 

261
00:12:33,520 --> 00:12:35,800
storytelling it. 
And maybe Mr. Beast is a better 

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00:12:35,800 --> 00:12:38,400
brand or whatever it is. 
Like he's, what he's built that 

263
00:12:38,400 --> 00:12:41,880
into is is probably a space 
where we probably could have 

264
00:12:41,880 --> 00:12:43,320
gone. 
You know, it's a good lesson to 

265
00:12:43,320 --> 00:12:44,840
learn. 
But but you can still do it. 

266
00:12:44,960 --> 00:12:47,000
Oh, yeah, absolutely. 
Like Steve Jobs always says, 

267
00:12:47,000 --> 00:12:49,080
there's no one more powerful 
than a storyteller, right? 

268
00:12:49,080 --> 00:12:50,760
Yes. 
And The funny thing is there's a

269
00:12:50,760 --> 00:12:52,680
lot of organizations that do a 
lot of things. 

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00:12:52,680 --> 00:12:55,920
But how you story tell in a way 
that people actually like, can 

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00:12:55,920 --> 00:13:00,600
grasp on to understand and 
actually see the the the value 

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00:13:00,600 --> 00:13:02,840
that you're providing. 
I think I always tell people, 

273
00:13:02,840 --> 00:13:05,520
whenever you're doing something,
yes, you should do the right 

274
00:13:05,520 --> 00:13:08,160
thing, but you should also 
think, OK, how do people that 

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00:13:08,160 --> 00:13:11,040
are not involved this this in 
this thing, find out about the 

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00:13:11,040 --> 00:13:14,560
good work that we're doing so 
that he creates that compound 

277
00:13:14,560 --> 00:13:16,040
effect that other people want to
do it too. 

278
00:13:16,080 --> 00:13:19,360
That's what Mr. B starts. 
So I know that a lot of people 

279
00:13:19,360 --> 00:13:22,040
are talking about creators and 
the fact that actually, if you 

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00:13:22,040 --> 00:13:24,040
do care about the good, then 
you're not going to tell 

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00:13:24,040 --> 00:13:26,560
everybody, but actually, how do 
more how do you encourage more 

282
00:13:26,560 --> 00:13:28,200
people to do the same thing? 
Right. 

283
00:13:28,200 --> 00:13:31,200
So by by them having and, and I 
know you talked about the fact 

284
00:13:31,200 --> 00:13:33,840
that initially people want the 
house, but then the fact that 

285
00:13:33,840 --> 00:13:36,240
they're also doing yeah, is also
a great thing, right? 

286
00:13:36,320 --> 00:13:39,000
But. 
We teach storytelling classes to

287
00:13:39,000 --> 00:13:41,320
everybody out of maze, even 
accountants. 

288
00:13:41,560 --> 00:13:44,600
Like everyone has to just take a
a full half day storytelling 

289
00:13:44,960 --> 00:13:46,440
workshop. 
Interesting. 

290
00:13:46,760 --> 00:13:49,920
Very, very shrewd, yeah. 
Because all storytelling is the 

291
00:13:50,600 --> 00:13:53,080
most powerful, probably the most
underrated skill in 

292
00:13:53,080 --> 00:13:55,320
entrepreneurship, right? 
It's because it's not just 

293
00:13:55,320 --> 00:13:58,040
marketing, it's not just 
product, it's also fundraising. 

294
00:13:58,040 --> 00:13:59,880
It's setting a vision, it's 
hiring. 

295
00:14:00,920 --> 00:14:05,000
And if you think about really, 
all social change starts with 

296
00:14:05,000 --> 00:14:06,720
the story. 
Yeah, just even amaze. 

297
00:14:06,720 --> 00:14:08,720
What's amazed next year is just 
a story. 

298
00:14:08,920 --> 00:14:11,080
Projection forward of a new 
possibility. 

299
00:14:11,080 --> 00:14:13,760
Absolutely. 
I've always wondered whether one

300
00:14:13,760 --> 00:14:17,320
of the the United States just 
seems to have an advantage in it

301
00:14:17,320 --> 00:14:20,440
in that if you watch, for 
example, whether it's The 

302
00:14:20,440 --> 00:14:23,560
Apprentice or Shark Tank or, you
know, Dragons Den, as we call it

303
00:14:23,560 --> 00:14:26,160
here. 
One of the most painful things 

304
00:14:26,160 --> 00:14:30,800
in the UK variant sometimes is 
people who patently have a very 

305
00:14:30,800 --> 00:14:34,320
good idea but have no clue how 
to wrap it up in a story. 

306
00:14:34,560 --> 00:14:36,640
And there are various debates 
about why that is. 

307
00:14:36,640 --> 00:14:40,000
Is it because American schools 
have show and tell that, you 

308
00:14:40,000 --> 00:14:43,040
know, from quite a young age 
you're encouraged to basically 

309
00:14:43,040 --> 00:14:45,160
stand up and give an account of 
something? 

310
00:14:45,760 --> 00:14:48,320
We've we've always debated that.
Well, I mean, I think I would 

311
00:14:48,320 --> 00:14:51,840
say the UK like punches way 
above its weight class in terms 

312
00:14:51,840 --> 00:14:54,240
of like creative output, 
storytelling, writing. 

313
00:14:54,440 --> 00:14:57,880
But in America, you're taught 
believing that transformation is

314
00:14:57,880 --> 00:14:59,560
possible. 
Yes, right. 

315
00:14:59,560 --> 00:15:02,320
And it is, it has geographic 
advantages in that, right. 

316
00:15:02,320 --> 00:15:04,680
It was founded by people that 
transformed their lives. 

317
00:15:04,680 --> 00:15:07,600
You have to be an insane 
optimist to make that journey in

318
00:15:07,600 --> 00:15:09,960
the 1st. 
Place, but it's it's, but we're 

319
00:15:09,960 --> 00:15:13,800
also like, we are, you know, 
life, liberty, the pursuit of 

320
00:15:13,800 --> 00:15:15,560
happiness. 
It's this individual expression 

321
00:15:16,040 --> 00:15:18,600
of change. 
Yeah, I this is really. 

322
00:15:18,600 --> 00:15:22,200
Sometimes I think it's unkind in
the sense that, well, no, the 

323
00:15:22,200 --> 00:15:24,920
narrative that you are the 
author of your own success and 

324
00:15:24,920 --> 00:15:29,320
anybody can be anything is, I 
think, a deeply unkind narrative

325
00:15:29,320 --> 00:15:32,560
to people who are unlucky. 
On the other hand, it has net 

326
00:15:32,560 --> 00:15:35,760
positive effects, I think, 
because the percentage of people

327
00:15:35,760 --> 00:15:38,360
who at least try is that little 
bit higher. 

328
00:15:38,480 --> 00:15:41,680
Yeah, I think, I think it is 
definitely net positive economic

329
00:15:41,680 --> 00:15:42,960
effects. 
I don't know if it has net 

330
00:15:42,960 --> 00:15:45,320
positive overall societal 
happiness. 

331
00:15:45,320 --> 00:15:46,080
Interesting. 
Question. 

332
00:15:46,520 --> 00:15:49,280
Which is because being here has 
changed my perspective on that a

333
00:15:49,280 --> 00:15:52,440
little bit, you know, because 
like, I mean community. 

334
00:15:52,440 --> 00:15:54,920
At the end of the day, what 
really brings happiness to joy 

335
00:15:54,920 --> 00:15:56,920
is a sense of connection. 
We all want to feel a sense of 

336
00:15:56,920 --> 00:15:59,400
belonging. 
In America, though, you you work

337
00:15:59,400 --> 00:16:01,560
so hard to belong by being 
better than everyone else. 

338
00:16:03,600 --> 00:16:06,240
I always talk about like, if you
confuse like. 

339
00:16:06,840 --> 00:16:10,960
So if you have to boil it down, 
I think audacity is a word that 

340
00:16:10,960 --> 00:16:14,520
you can use to, to have the the 
audacity to dream and believe it

341
00:16:14,520 --> 00:16:16,200
can be something bigger than 
yourself. 

342
00:16:16,520 --> 00:16:20,880
And I always say that if you 
confuse American audacity or 

343
00:16:20,880 --> 00:16:24,240
American pace with European 
taste, right? 

344
00:16:24,440 --> 00:16:27,080
I always say that that fusion 
works really great. 

345
00:16:27,080 --> 00:16:29,840
Because I think that a lot of 
the times when I speak to my 

346
00:16:29,840 --> 00:16:33,880
friends that are in the UK, in 
France, they know everything. 

347
00:16:33,920 --> 00:16:36,760
Like you can speak to them about
what's happening in crypto, 

348
00:16:36,760 --> 00:16:38,320
what's happening in the stock 
market. 

349
00:16:38,320 --> 00:16:41,480
They know it theoretically, but 
then you ask them, have you done

350
00:16:41,480 --> 00:16:43,400
something with that? 
And a lot of the times they're 

351
00:16:43,400 --> 00:16:44,960
like, no, they don't want to 
take the risk. 

352
00:16:45,200 --> 00:16:47,760
Whereas I have my American 
friends that'll be like, oh, I 

353
00:16:47,760 --> 00:16:49,480
heard about this thing. 
I'm going to try it, right? 

354
00:16:49,480 --> 00:16:52,440
I'm going to try it. 
So if you have the ability to to

355
00:16:52,520 --> 00:16:53,880
to, I think. 
That's where the length of 

356
00:16:53,880 --> 00:16:57,080
history isn't on their side, you
know, because they build up a 

357
00:16:57,080 --> 00:17:00,400
series of patterns and 
historical context where they 

358
00:17:00,400 --> 00:17:02,400
like just. 
I can't. 

359
00:17:02,400 --> 00:17:04,720
Though I can't do that or I 
can't rise up this class system 

360
00:17:05,079 --> 00:17:08,079
where our ignorance is a little 
bit helpful in America, you 

361
00:17:08,079 --> 00:17:09,599
know? 
But also like the end of the 

362
00:17:09,599 --> 00:17:11,800
day, geography is really 
powerful and like we are the 

363
00:17:11,800 --> 00:17:14,920
land of milk and honey with like
10X more navigable waterways 

364
00:17:14,920 --> 00:17:18,560
than any other country, which 
like is 90% less effective or is

365
00:17:18,599 --> 00:17:20,960
more cost effective. 
So you have like some also 

366
00:17:20,960 --> 00:17:24,040
systemic things in there that 
make this mindset a little 

367
00:17:24,040 --> 00:17:26,359
easier. 
You know, Australia like is the 

368
00:17:26,359 --> 00:17:29,960
same size country, but like in 
order to survive in that 

369
00:17:29,960 --> 00:17:32,200
country, you have to work with 
your neighbor to do it. 

370
00:17:32,200 --> 00:17:33,920
Like it's not the land of milk 
and honey, right? 

371
00:17:33,960 --> 00:17:36,040
So you can't just be this 
entrepreneurial person going out

372
00:17:36,040 --> 00:17:38,440
to create your fortune to the 
West because you're going to die

373
00:17:38,440 --> 00:17:40,840
on the way where in the US like 
you can. 

374
00:17:41,280 --> 00:17:43,600
So there's some, there's some of
that that perpetuates it a 

375
00:17:43,600 --> 00:17:44,640
little bit too. 
So. 

376
00:17:44,680 --> 00:17:48,000
So you talked about the fact it 
was an unpopular decision coming

377
00:17:48,000 --> 00:17:49,880
over. 
So, so walk us through that. 

378
00:17:49,880 --> 00:17:53,200
So you come from the land of 
milk and honey, right? 

379
00:17:53,400 --> 00:17:56,720
Right. 
And you decide to come to to the

380
00:17:56,720 --> 00:17:59,400
UK. 
And so how was that like? 

381
00:17:59,400 --> 00:18:01,440
Like, why did it make business 
sense to you? 

382
00:18:01,440 --> 00:18:04,160
Because I know that a lot of the
times in the entrepreneurial 

383
00:18:04,160 --> 00:18:07,560
space, everyone has an opinion. 
But when you have the 

384
00:18:07,560 --> 00:18:10,360
conviction, when you see 
something, you know that's the 

385
00:18:10,360 --> 00:18:12,880
right move to take. 
So So what is the thing that you

386
00:18:12,880 --> 00:18:18,080
saw that made you want to make 
the move beyond the the the the 

387
00:18:18,080 --> 00:18:20,080
life experience change? 
Yeah, it was. 

388
00:18:20,200 --> 00:18:23,560
It was really pure, purely 
business oriented. 

389
00:18:23,560 --> 00:18:26,560
What happened was after that, 
after I came back from the near 

390
00:18:26,560 --> 00:18:28,320
death experience, we did the 
Daniel Craig thing. 

391
00:18:28,320 --> 00:18:30,840
We said, OK, let's start doing 
prizes that we control rather 

392
00:18:30,840 --> 00:18:34,440
than relying on talent. 
And so we started doing holidays

393
00:18:34,640 --> 00:18:37,400
and those worked well and that 
kind of flywheeled and then we 

394
00:18:37,400 --> 00:18:39,600
started doing cars and that 
worked well and we said, OK, you

395
00:18:39,600 --> 00:18:41,640
know, what's really at is 
houses. 

396
00:18:42,040 --> 00:18:44,960
A car changes someone's 
lifestyle, house changes 

397
00:18:44,960 --> 00:18:47,200
someone's life. 
And it's all of Maslow's 

398
00:18:47,200 --> 00:18:49,640
hierarchy of needs in one image,
right? 

399
00:18:49,640 --> 00:18:53,000
Safety, security, status, 
relationship, self realization. 

400
00:18:53,960 --> 00:18:57,680
And so we said that where we can
get the, the transformation of 

401
00:18:57,680 --> 00:19:01,400
like what a lottery does, but 
with the storytelling and impact

402
00:19:01,400 --> 00:19:04,200
and salt like sense of like 
beauty that you didn't have and 

403
00:19:04,200 --> 00:19:07,400
that hadn't been done. 
And we launched that in the UK 

404
00:19:08,120 --> 00:19:10,320
because of smaller country, less
expensive houses. 

405
00:19:10,400 --> 00:19:12,440
We thought all the houses would 
be more relevant to people. 

406
00:19:12,840 --> 00:19:15,200
We weren't sure how to do it 
regionally in the US and we had 

407
00:19:15,200 --> 00:19:17,080
a good business going with the 
celebrities in the cars and we 

408
00:19:17,080 --> 00:19:18,560
didn't want to kind of mess that
up. 

409
00:19:18,840 --> 00:19:22,240
So we said if it's just houses 
in the UKA subscription, that 

410
00:19:22,240 --> 00:19:24,920
could be really powerful. 
And then we launched it here 

411
00:19:24,920 --> 00:19:27,280
while we're still in the US and 
it just like took off. 

412
00:19:27,800 --> 00:19:31,440
I mean, it was like a rocket. 
And, you know, like, similar 

413
00:19:31,440 --> 00:19:34,360
like to Netflix or Airbnb or 
Amazon. 

414
00:19:34,360 --> 00:19:36,520
Even in their early years, it 
was really, really fast growth. 

415
00:19:36,880 --> 00:19:39,680
And it was so extraordinary. 
They were like, OK, we should 

416
00:19:39,680 --> 00:19:43,040
just be doing houses. 
Like we had 25 people doing it 

417
00:19:43,200 --> 00:19:45,720
here, 200 people in the US doing
the other thing. 

418
00:19:45,720 --> 00:19:48,040
They're about the same sales run
rate after like 18 months. 

419
00:19:48,040 --> 00:19:49,400
Wow. 
Yeah, it was crazy. 

420
00:19:49,400 --> 00:19:52,440
And so I was like, OK, clearly 
we should just be doing houses. 

421
00:19:52,440 --> 00:19:55,040
And then the question was, all 
right, should we be doing that 

422
00:19:55,040 --> 00:19:57,120
in both markets or just focus on
the UK? 

423
00:19:57,120 --> 00:19:59,600
And everyone's like you 
obviously do it in both markets,

424
00:19:59,600 --> 00:20:02,120
do it in the US. 
But what they underestimated, I 

425
00:20:02,120 --> 00:20:05,600
thought was 21 is just like we 
have to buy 8 houses out in 

426
00:20:05,600 --> 00:20:08,000
front in order to do a house 
every single month, we have to 

427
00:20:08,000 --> 00:20:10,760
build and design those. 
So it's a lot of, it's a lot of 

428
00:20:10,760 --> 00:20:13,520
capital. 
We had probably like just enough

429
00:20:13,520 --> 00:20:16,760
to do in both markets. 
But what doesn't show up on the 

430
00:20:16,760 --> 00:20:19,880
spreadsheets is the emotional 
cost that we would have to go 

431
00:20:19,880 --> 00:20:23,280
from 200 people down to 20 
people in the US. 

432
00:20:23,280 --> 00:20:26,080
There's no reason to have so 
many more people doing this 

433
00:20:26,080 --> 00:20:27,640
thing that didn't require the 
same amount. 

434
00:20:27,920 --> 00:20:30,320
And the emotional toll of all 
these amazing people that have 

435
00:20:30,320 --> 00:20:34,440
been together for a decade. 
And then just thinking, oh, you 

436
00:20:34,440 --> 00:20:36,480
know, our investors, like, just 
take the best 20 people and 

437
00:20:36,480 --> 00:20:37,800
restart. 
And it's like, that's not how 

438
00:20:37,840 --> 00:20:40,360
people work. 
And like that's, you know, so a 

439
00:20:40,360 --> 00:20:44,600
fresh start plus like focuses 
the price of greatness. 

440
00:20:44,600 --> 00:20:48,240
And if we focus on this market 
and we get this big, then we can

441
00:20:48,240 --> 00:20:49,600
come back to the US much 
stronger. 

442
00:20:49,600 --> 00:20:53,320
So that was a decision I made. 
I was very like, I was heavily 

443
00:20:53,320 --> 00:20:56,400
criticized for it for the 
reasons you discussed. 

444
00:20:56,400 --> 00:20:57,640
The board thought like that's 
crazy. 

445
00:20:57,640 --> 00:20:59,600
You're leaving the biggest 
market to go to that market. 

446
00:21:00,080 --> 00:21:03,160
But that was, you know, that was
the decision we made. 

447
00:21:03,320 --> 00:21:05,880
So much so that I thought that 
makes was the British brand. 

448
00:21:06,240 --> 00:21:09,880
Yeah, some ways it is now like 
you know more majority of our 

449
00:21:10,000 --> 00:21:13,120
brand is just an expression of 
your culture, right. 

450
00:21:13,120 --> 00:21:15,320
The culture is just an 
expression of what people do on 

451
00:21:15,320 --> 00:21:17,760
day in, day out. 
And the majority of people that 

452
00:21:17,760 --> 00:21:19,920
work at the company are now 
British. 

453
00:21:19,920 --> 00:21:21,880
So like it's kind of so there is
an. 

454
00:21:21,880 --> 00:21:24,520
Interesting question about an 
idea which which is to what 

455
00:21:24,520 --> 00:21:28,040
extent does it scale? 
I mean, I've always thought that

456
00:21:28,040 --> 00:21:32,040
to some extent US lotteries are 
slightly insane because the 

457
00:21:32,040 --> 00:21:35,320
amount you win, you know, and 
some of those very large 

458
00:21:35,320 --> 00:21:38,560
lotteries is so insanely 
disproportionate. 

459
00:21:38,560 --> 00:21:42,560
OK, so winning a house seems to 
be about right in terms of 

460
00:21:42,560 --> 00:21:46,640
changing someone's life 
absolutely permanently. 

461
00:21:47,360 --> 00:21:49,680
One hopes for the better, 
although you can never predict, 

462
00:21:49,800 --> 00:21:53,520
of course, for those wins. 
Winning $200 million when you've

463
00:21:53,520 --> 00:21:56,200
been living in a trailer park 
strikes me, is actually 

464
00:21:56,200 --> 00:21:58,320
something which is, you know, 
almost problematic. 

465
00:21:58,480 --> 00:22:00,800
But also in terms of the 
geography, I can see Amaze 

466
00:22:00,800 --> 00:22:02,960
working really well in smaller 
countries. 

467
00:22:02,960 --> 00:22:04,920
You know, you it could work in 
Ireland, it could work in 

468
00:22:04,920 --> 00:22:08,760
Denmark, I think maybe in the US
if you live in New York, winning

469
00:22:08,760 --> 00:22:11,240
a house in Arizona. 
Yeah, we would do. 

470
00:22:11,440 --> 00:22:13,680
Weirdly, you did do it 
regionally. 

471
00:22:13,680 --> 00:22:15,720
We would do it regionally, yeah.
Yeah. 

472
00:22:16,080 --> 00:22:17,040
Yeah. 
But your point around the 

473
00:22:17,040 --> 00:22:20,880
jackpot's really interesting 
because people can't really 

474
00:22:21,280 --> 00:22:24,320
conceptualize 200 million. 
No, right. 

475
00:22:24,400 --> 00:22:25,920
Like that's kind of why this 
works. 

476
00:22:25,920 --> 00:22:28,800
If you think about like if you 
were driving home on the A-40 

477
00:22:28,800 --> 00:22:35,000
and you saw an advertisement for
a lottery for £8,000,000, it's 

478
00:22:35,000 --> 00:22:37,080
probably just a billboard that 
you said £8,000,000. 

479
00:22:37,080 --> 00:22:38,960
You probably wouldn't catch your
attention because you've seen 

480
00:22:38,960 --> 00:22:40,840
the EuroMillions for 100 million
or whatever. 

481
00:22:40,840 --> 00:22:43,040
Yeah, yeah, yeah. 
But if you've seen £8,000,000 

482
00:22:43,040 --> 00:22:44,920
house in Cornwall. 
Oh yeah, yeah. 

483
00:22:45,040 --> 00:22:46,600
That would capture your 
attention. 

484
00:22:46,840 --> 00:22:48,560
Absolutely, right? 
Because when you think about 

485
00:22:48,560 --> 00:22:51,360
winning the lottery, what's the 
first thing that you dream 

486
00:22:51,360 --> 00:22:52,360
about? 
Buying a house. 

487
00:22:52,920 --> 00:22:55,000
Buying a house, yeah. 
So you're kind of shortcutting 

488
00:22:55,000 --> 00:22:57,240
that. 
You're taking all the calories 

489
00:22:57,240 --> 00:23:00,640
out of the processing for people
and then that's why like it has 

490
00:23:00,640 --> 00:23:04,480
the same emotion of the of the 
big cash without like all the 

491
00:23:04,560 --> 00:23:08,120
fixed costs of doing that. 
And did you guys just go like, 

492
00:23:08,120 --> 00:23:10,960
did you go straight into it? 
You bought the 8 houses or did 

493
00:23:10,960 --> 00:23:14,240
you test one first? 
Like when you did make the step 

494
00:23:14,240 --> 00:23:15,760
into the UK market and go into 
housing? 

495
00:23:15,760 --> 00:23:18,200
Because as you mentioned, it's a
massive investment upfront, 

496
00:23:18,360 --> 00:23:20,200
right? 
Did you just go and make the bet

497
00:23:20,200 --> 00:23:22,840
and say, oh, did you guys do 
some research on like what did 

498
00:23:22,840 --> 00:23:25,200
people actually need going back 
to the months hierarchy? 

499
00:23:25,200 --> 00:23:27,560
So what made you take that first
step? 

500
00:23:28,160 --> 00:23:31,200
We we started very slow. 
It started with a £1,000,000 

501
00:23:31,200 --> 00:23:33,640
house in Cheshire. 
Yeah, I can never say that. 

502
00:23:33,640 --> 00:23:35,680
Right. 
But I think but like, but I 

503
00:23:35,760 --> 00:23:37,000
think I remember this. 
Yeah. 

504
00:23:37,240 --> 00:23:38,440
Got quite a lot of press 
coverage. 

505
00:23:38,440 --> 00:23:40,400
It did, yeah. 
It was actually an old house, 

506
00:23:40,400 --> 00:23:41,600
wasn't it? 
It wasn't a new build. 

507
00:23:41,680 --> 00:23:43,120
I remember this. 
I think I entered that. 

508
00:23:43,120 --> 00:23:44,080
Did you? 
Yeah, Yeah. 

509
00:23:46,080 --> 00:23:49,560
And there was this amazing story
where the the guy who won was 

510
00:23:49,560 --> 00:23:53,560
this guy named Ian Garrick out 
of Lincolnshire. 

511
00:23:53,560 --> 00:23:55,200
And he had lost his wife to 
cancer. 

512
00:23:55,200 --> 00:23:57,760
So he entered because it was for
Teenage Cancer Trust, but his 

513
00:23:57,760 --> 00:24:01,800
wife had also passed in the 
house that his two sons lived in

514
00:24:02,240 --> 00:24:04,440
and he wanted. 
And so he did it and then he 

515
00:24:04,440 --> 00:24:05,640
won. 
And when he found out he won, it

516
00:24:05,640 --> 00:24:09,120
was just like amazing emotional 
story and that kind of like that

517
00:24:09,120 --> 00:24:12,160
just set us off a little bit. 
And then we went from a 

518
00:24:12,360 --> 00:24:15,640
£2,000,000 every house every 
three months to a 3,000,000 

519
00:24:15,640 --> 00:24:17,360
every two. 
And now we're doing, you know, 5

520
00:24:17,360 --> 00:24:19,280
million every month. 
And you talked about 

521
00:24:19,280 --> 00:24:21,960
subscription, yeah, which is 
really interesting. 

522
00:24:21,960 --> 00:24:26,920
So are people liking the fact 
that they don't have to bother 

523
00:24:26,920 --> 00:24:30,280
with like keeping, like they 
don't forget, they don't miss 

524
00:24:30,280 --> 00:24:32,640
out. 
And always the intangibles that 

525
00:24:32,640 --> 00:24:35,360
are associated with being like a
subscribed member, they're like,

526
00:24:35,480 --> 00:24:38,040
walk me through the business 
model of being a subscription 

527
00:24:38,040 --> 00:24:39,480
instead of just being like a one
off. 

528
00:24:39,800 --> 00:24:41,080
We're on and then we're not on. 
Yeah. 

529
00:24:41,080 --> 00:24:43,080
We do both. 
We make it so you can, you can 

530
00:24:43,080 --> 00:24:47,960
choose either subscription or 
come whenever you want. 70% of 

531
00:24:47,960 --> 00:24:52,400
the business is subscription. 
Wow and what you get for that is

532
00:24:52,400 --> 00:24:56,680
you get additional entries for 
being subscriber versus the per 

533
00:24:56,680 --> 00:24:59,680
per pound. 
You get a chance to win what's 

534
00:24:59,680 --> 00:25:01,960
called monthly millionaires. 
So there's also a million like 

535
00:25:02,000 --> 00:25:03,800
we also make someone a 
millionaire every month in 

536
00:25:03,800 --> 00:25:07,280
addition to the house. 
There's other kind of benefits 

537
00:25:07,320 --> 00:25:09,080
of that. 
We're getting even more out roll

538
00:25:09,080 --> 00:25:11,560
out more rewards for subscribers
in the future where you 

539
00:25:11,560 --> 00:25:14,280
eventually feel like your 
subscription is free, you know, 

540
00:25:14,280 --> 00:25:16,680
and then and so that's why you 
get it. 

541
00:25:16,680 --> 00:25:19,600
Some people like the feeling of 
the autonomy of choosing. 

542
00:25:19,880 --> 00:25:23,720
I don't want the, I don't want 
the, you know, Cotswolds house. 

543
00:25:23,720 --> 00:25:25,640
I only want the Lake District 
house. 

544
00:25:25,960 --> 00:25:27,920
Yeah, but but yeah, but that's 
why. 

545
00:25:28,200 --> 00:25:30,680
But then there's also the 
convenience of just like it's a 

546
00:25:30,680 --> 00:25:32,200
reason to dream every single 
month. 

547
00:25:32,480 --> 00:25:35,520
But but, but when I talked about
the fact that this feels a lot 

548
00:25:35,520 --> 00:25:37,960
like Mr. Beast, I think a lot of
the times people think there has

549
00:25:37,960 --> 00:25:40,600
to be somebody yelling in front 
of a camera, but this is 

550
00:25:40,600 --> 00:25:42,840
effectively Mr. Beast but 
without a face. 

551
00:25:43,120 --> 00:25:46,520
Right. 
Yeah, which may be why Mr. Beast

552
00:25:46,520 --> 00:25:50,680
is is one more known, you know. 
No, but, but I think that if you

553
00:25:50,680 --> 00:25:53,560
make the people, people that win
the heroes, I think that's 

554
00:25:53,560 --> 00:25:56,920
actually like a much more 
sounder strategy because you 

555
00:25:56,920 --> 00:25:58,320
don't have to have a face, 
right? 

556
00:25:58,440 --> 00:26:01,240
I think that a lot of the times 
people have a face because the 

557
00:26:01,240 --> 00:26:03,600
brand itself cannot take the 
role of a human. 

558
00:26:04,080 --> 00:26:06,520
But I think that if the brand is
acting like a human and this 

559
00:26:06,520 --> 00:26:09,560
becomes a platform for great 
human experiences, I think that 

560
00:26:09,560 --> 00:26:12,320
you just make the people that 
you are impacting the heroes. 

561
00:26:12,320 --> 00:26:15,680
Actually, 100% one of our 
tenants, our storytelling 

562
00:26:15,680 --> 00:26:17,920
tenants is make the customer the
hero. 

563
00:26:18,000 --> 00:26:20,000
Yeah, we are the guide. 
Yeah, yeah, right. 

564
00:26:20,000 --> 00:26:24,320
And and and too many companies 
make themselves the hero, right.

565
00:26:24,320 --> 00:26:26,240
That's why title lost and 
Spotify won. 

566
00:26:26,280 --> 00:26:29,400
Like they made those videos are 
all about Jay-Z and Beyoncé and 

567
00:26:29,480 --> 00:26:31,880
their plight. 
You know, it's like no one 

568
00:26:31,880 --> 00:26:35,280
wanted to see that like. 
And so yeah, we you're right. 

569
00:26:35,280 --> 00:26:38,120
If we, we really do work to make
the customer the hero in 

570
00:26:38,120 --> 00:26:40,320
everything that we do. 
By the way, it's a very 

571
00:26:40,320 --> 00:26:43,400
interesting do you get 
economists come and approach you

572
00:26:43,600 --> 00:26:46,200
and ask to research, for 
example, the effect on the 

573
00:26:46,200 --> 00:26:48,320
winners? 
Do you ever get? 

574
00:26:48,320 --> 00:26:49,880
No, we haven't. 
You must get television 

575
00:26:49,880 --> 00:26:51,320
companies approaching you all 
the time. 

576
00:26:51,320 --> 00:26:54,120
I was going to say Channel 4 
must be on the phone more or 

577
00:26:54,120 --> 00:26:56,720
less continually going. 
Please can we film a winner? 

578
00:26:56,720 --> 00:26:58,760
Yes. 
Have you gone for that yet? 

579
00:26:58,760 --> 00:26:59,800
Or we. 
Haven't yet. 

580
00:26:59,920 --> 00:27:02,280
Not because we don't think it's 
good storytelling, because it is

581
00:27:02,280 --> 00:27:04,320
a classic hero's journey every 
month, right? 

582
00:27:04,320 --> 00:27:09,440
Yes, it's every everybody, every
customer wants a brand to help 

583
00:27:09,440 --> 00:27:11,640
them participate in their 
transformation, right? 

584
00:27:11,680 --> 00:27:15,200
Like it's essentially what 
almost every consumer brand is 

585
00:27:15,200 --> 00:27:18,040
selling, right? 
Put this rubber and leather on 

586
00:27:18,040 --> 00:27:22,320
your feet and become an athlete.
Put this piece of metal around 

587
00:27:22,320 --> 00:27:24,320
your your wrist to become a 
Princess. 

588
00:27:24,320 --> 00:27:27,560
You know, like that's what most.
So, yeah, a lot of people want 

589
00:27:27,560 --> 00:27:29,760
stories of transformation, so 
they come to us about it. 

590
00:27:29,760 --> 00:27:31,080
We we think we will do it one 
day. 

591
00:27:31,080 --> 00:27:33,920
We just want to do it on our own
terms, probably on our own 

592
00:27:33,920 --> 00:27:37,040
distribution. 
But yeah, we think that's a big 

593
00:27:37,040 --> 00:27:38,840
opportunity. 
And that's really interesting. 

594
00:27:38,840 --> 00:27:44,760
I always say that it's funny how
the brands that do the most for 

595
00:27:44,760 --> 00:27:48,960
you are usually the the worst at
storytelling and you guys are 

596
00:27:48,960 --> 00:27:52,760
great at storytelling, but I've 
seen that they're usually, I did

597
00:27:52,760 --> 00:27:55,360
a tour called Sexy Brands and 
Unsexy Industries. 

598
00:27:56,080 --> 00:27:59,360
And, and typically the Unsexy 
Industries are the ones that 

599
00:27:59,360 --> 00:28:00,720
actually are the most useful for
you. 

600
00:28:00,720 --> 00:28:03,280
Just like food, like the food 
that you don't like, typically 

601
00:28:03,520 --> 00:28:05,440
that you like, that's great for 
you. 

602
00:28:05,440 --> 00:28:08,640
But usually the sexy brands are 
the ones that have to 

603
00:28:08,640 --> 00:28:11,040
overcompensate for the fact that
they don't have any inherent 

604
00:28:11,040 --> 00:28:12,760
value and they have 
psychological value. 

605
00:28:12,880 --> 00:28:14,120
Yeah, or survival. 
Value. 

606
00:28:14,160 --> 00:28:17,160
So survival value, right? 
So when you're saying buy this 

607
00:28:17,160 --> 00:28:22,120
bag for 1000 lbs versus a 
typical bag for £100, that bag 

608
00:28:22,120 --> 00:28:24,720
probably cost the same to make. 
You're just adding storytelling 

609
00:28:24,720 --> 00:28:27,160
value on top of it to justify 
the fact that you. 

610
00:28:27,160 --> 00:28:29,360
Have well, the survival value 
there is your status. 

611
00:28:29,360 --> 00:28:32,040
Yes, yes. 
I have now higher status as a 

612
00:28:32,040 --> 00:28:34,720
result of having this bag so 
that when the group moves on, 

613
00:28:34,960 --> 00:28:37,440
I'm not going to be left behind 
and beaten by the Sabre tooth 

614
00:28:37,440 --> 00:28:39,000
tiger. 
Yeah, that's really, I mean, 

615
00:28:39,360 --> 00:28:41,120
that's still our neurology. 
No, it is. 

616
00:28:41,120 --> 00:28:41,920
Absolutely. 
Yeah. 

617
00:28:41,960 --> 00:28:46,160
I mean, we, we'll store well. 
Well, you know who wrote the 

618
00:28:46,160 --> 00:28:48,040
status game? 
I understand that. 

619
00:28:48,600 --> 00:28:50,080
It's fantastic. 
Very, very good. 

620
00:28:50,080 --> 00:28:54,320
But slightly depressing because 
you realise when reading it how 

621
00:28:54,320 --> 00:28:57,760
much of your motivation is 
really reputational. 

622
00:28:57,760 --> 00:29:00,560
Yeah. 
And that humans, in a way, the 

623
00:29:00,560 --> 00:29:04,560
argument is it's a good thing 
because humans are a prestige 

624
00:29:04,560 --> 00:29:06,800
culture, not a dominance 
culture. 

625
00:29:06,840 --> 00:29:08,920
Yeah. 
And so a lot of primates, a lot,

626
00:29:08,920 --> 00:29:10,600
you know, effectively a lot of 
chimps. 

627
00:29:10,600 --> 00:29:12,520
Whatever you talking about that 
where like you wouldn't wear a 

628
00:29:12,520 --> 00:29:14,960
luxury brand into your pub where
you grew. 

629
00:29:14,960 --> 00:29:16,120
Up. 
No, no, because it's very what? 

630
00:29:16,120 --> 00:29:17,520
The Hell's wrong? 
Yeah, yeah, yeah. 

631
00:29:18,240 --> 00:29:22,880
If I was so massive or she knows
some back in the pub, what the 

632
00:29:22,880 --> 00:29:24,760
hell, Everybody knows who you 
are. 

633
00:29:25,400 --> 00:29:27,160
But, and there was some 
wonderful, there was some 

634
00:29:27,160 --> 00:29:29,600
wonderful findings which showed 
that you you get very high 

635
00:29:29,600 --> 00:29:34,240
status competition when you get 
an excess of males and also 

636
00:29:34,520 --> 00:29:35,960
people are strangers to each 
other. 

637
00:29:35,960 --> 00:29:37,800
So they have the chance to 
reinvent themselves. 

638
00:29:38,040 --> 00:29:41,200
So oil, the oil industry, of 
course, somewhere like Dallas 

639
00:29:41,600 --> 00:29:45,400
was absolutely sort of status 
seeking central because the oil 

640
00:29:45,400 --> 00:29:48,200
industry brings in 
disproportionate numbers of men 

641
00:29:48,400 --> 00:29:50,680
who are all effectively starting
afresh. 

642
00:29:51,000 --> 00:29:53,960
So whereas, so the I think there
was a fantastic paper which 

643
00:29:53,960 --> 00:29:57,520
explained effectively why Neiman
Marcus launched in Dallas, not 

644
00:29:57,520 --> 00:30:00,600
in Boston, because in Boston it 
was where you went to school. 

645
00:30:00,600 --> 00:30:02,080
Yeah. 
It was all that sort of stuff. 

646
00:30:02,320 --> 00:30:05,320
People knew who you were. 
Whereas of course people went to

647
00:30:05,320 --> 00:30:07,960
Dallas and effectively you were 
reinventing yourself from 

648
00:30:08,000 --> 00:30:09,680
scratch. 
And. 

649
00:30:09,680 --> 00:30:12,280
And of course those things 
mattered much more than the 

650
00:30:12,280 --> 00:30:15,200
famously American Express had 
that Do You Know Me campaign 

651
00:30:15,200 --> 00:30:19,120
back in the 1960s, which was 
really, I suppose, the anxiety 

652
00:30:19,120 --> 00:30:23,160
of people who are quite a big 
fish in Peoria, IL. 

653
00:30:23,560 --> 00:30:27,760
But when they went to a city 300
miles away, no one knew them 

654
00:30:27,760 --> 00:30:31,400
from Adam and they needed to 
kind of assert some sort of 

655
00:30:31,400 --> 00:30:34,160
status or prestige when you 
travel. 

656
00:30:34,360 --> 00:30:36,920
That's how well that that. 
Probably goes my airports are 

657
00:30:36,920 --> 00:30:39,680
probably full of luxury goods 
when you think about it, because

658
00:30:39,680 --> 00:30:41,480
I'm going to a place with a load
of strangers. 

659
00:30:41,480 --> 00:30:45,240
So suddenly I need a pair of 
sunglasses with machino in 2 

660
00:30:45,240 --> 00:30:48,000
inch high letters. 
I'm not really not a sponsor. 

661
00:30:48,000 --> 00:30:48,280
Yeah. 
Yeah. 

662
00:30:49,960 --> 00:30:53,280
No, no, no, no, no, no. 
I was using it as a very, very, 

663
00:30:53,280 --> 00:30:56,480
you know, a very, very out 
there, unapologetic luxury 

664
00:30:56,480 --> 00:30:57,680
goods. 
Do you know what I see a lot 

665
00:30:57,680 --> 00:30:59,880
though? 
I see a lot of like people 

666
00:30:59,880 --> 00:31:03,320
buying gifts for their partners,
like last minute gifts as well. 

667
00:31:03,320 --> 00:31:05,120
So I think that there's a, 
there's a little bit of that, 

668
00:31:05,120 --> 00:31:07,640
but there's also a little bit 
of, oh, I need to get my my 

669
00:31:07,640 --> 00:31:09,800
partner something as I come back
home. 

670
00:31:10,000 --> 00:31:12,480
So I see a lot of people like 
gift buying or people on the 

671
00:31:12,480 --> 00:31:15,280
phone to their partner saying, 
is this what you're looking for?

672
00:31:15,640 --> 00:31:16,880
So, so I think there's a lot of 
that. 

673
00:31:16,880 --> 00:31:20,000
Happening they're very strange 
and then I mean the whole 

674
00:31:20,000 --> 00:31:23,680
airport retail thing I I asked 
the people at Toblerone you know

675
00:31:23,680 --> 00:31:27,360
what is it about flying that 
makes people suddenly discover 

676
00:31:27,360 --> 00:31:31,320
the need to buy, you know, a 
toothless A Toblerone the size 

677
00:31:31,320 --> 00:31:34,280
of a baby's arm or a giant super
chips. 

678
00:31:34,560 --> 00:31:37,000
What what's going on there? 
You know, they're not really 

679
00:31:37,000 --> 00:31:40,400
naturally connected and they, 
they seem to think it was 

680
00:31:40,400 --> 00:31:43,680
funnily enough just as kind of a
snowball effect, which is they 

681
00:31:43,680 --> 00:31:47,640
happened to be in airports early
and therefore they had an 

682
00:31:47,640 --> 00:31:50,080
unusual dominance of airport 
retail. 

683
00:31:50,080 --> 00:31:54,280
And it's just effectively been 
self perpetuating since then. 

684
00:31:55,200 --> 00:31:57,960
Part of it is also people are 
just like looking for permission

685
00:31:58,320 --> 00:32:01,440
to justify an unusual action, 
right? 

686
00:32:01,440 --> 00:32:02,520
Like my? 
Girlfriend is the healthiest. 

687
00:32:02,520 --> 00:32:05,640
Person in the world, but on the 
airplane cheats terribly. 

688
00:32:05,640 --> 00:32:07,120
And it's like, well, I'm on an 
airplane, Yeah. 

689
00:32:07,480 --> 00:32:10,200
The usual rules. 
It's like people who drink at 

690
00:32:10,200 --> 00:32:12,120
8:00 in the morning because I'm 
in an airport. 

691
00:32:12,240 --> 00:32:16,400
Yeah, yeah, yeah, yeah, yeah. 
I'm in an. 

692
00:32:16,480 --> 00:32:19,960
Airport, yeah, the amount of 
like pre noon drinking that goes

693
00:32:19,960 --> 00:32:22,440
on an airport is shocking. 
You know, you're like, there's 

694
00:32:22,440 --> 00:32:24,880
people like in suits. 
Very interesting thing by the 

695
00:32:24,880 --> 00:32:29,440
way, which is I think the 
question of course arises, which

696
00:32:29,440 --> 00:32:33,760
is whether gambling or you know,
or games of chance are rational.

697
00:32:35,040 --> 00:32:37,880
And I think these games of 
chance are rational because if 

698
00:32:37,880 --> 00:32:43,360
you say actually X wouldn't 
change my life that much, but 5X

699
00:32:43,640 --> 00:32:46,960
would really change my life. 
So I'll, I'll tell you a funny 

700
00:32:46,960 --> 00:32:50,280
story about this, which is back 
in about 1994. 

701
00:32:50,280 --> 00:32:51,920
Very good. 
Still do have a very good friend

702
00:32:51,920 --> 00:32:54,960
called Tal Adams, who's kind of 
like a semi professional poker 

703
00:32:54,960 --> 00:32:58,840
player. 
And we were going to have a 

704
00:32:58,840 --> 00:33:03,880
Christmas party and the budget 
was cut by half. 

705
00:33:04,680 --> 00:33:06,560
So we said, well, there's not 
really that much point in just 

706
00:33:06,560 --> 00:33:09,120
having a rubbish party where we 
all go to the pub. 

707
00:33:09,560 --> 00:33:12,680
And my suggestion, which I never
got permission for, was why 

708
00:33:12,680 --> 00:33:16,720
don't we take the now halved 
budget of 15,000 towels to the 

709
00:33:16,720 --> 00:33:21,080
casino, put it on red right. 
If we win, we go out and have a 

710
00:33:21,080 --> 00:33:23,320
fantastic party, OK, as we 
planned. 

711
00:33:23,640 --> 00:33:27,520
If not, yes, we've lost £15,000.
We'll all go to the pub at our 

712
00:33:27,520 --> 00:33:29,800
own expense. 
But we can also tell our friends

713
00:33:29,800 --> 00:33:33,000
for the rest of our lives about 
the time we lost 15 grand on a 

714
00:33:33,000 --> 00:33:36,000
single spin of a roulette wheel,
and we all thought that was a 

715
00:33:36,000 --> 00:33:38,640
completely sensible thing to do,
but we couldn't get anybody else

716
00:33:38,640 --> 00:33:40,160
to agree. 
With me and my Me and my good 

717
00:33:40,160 --> 00:33:43,800
friends from LA used to do this.
We called it Denny Wolinski and 

718
00:33:43,800 --> 00:33:46,680
we would go to Vegas all dressed
up in suits when we were like 

719
00:33:46,680 --> 00:33:49,320
20-3 years old and had no money.
We'd pull all of our money. 

720
00:33:49,720 --> 00:33:52,400
Yep. 
And we'd put it on the roulette 

721
00:33:52,400 --> 00:33:56,600
table or sorry, we put on craps.
And if we and if we hit, then we

722
00:33:56,600 --> 00:33:58,480
went to Smith and Wolinski's for
dinner and got. 

723
00:33:58,480 --> 00:34:00,520
Amazing things. 
And if we didn't hit, we went to

724
00:34:00,520 --> 00:34:01,720
Denny's. 
Brilliant. 

725
00:34:01,720 --> 00:34:04,920
Yeah, actually, I think that's, 
you know, that's total, actually

726
00:34:04,920 --> 00:34:07,680
sensible, Yeah, as an approach 
to say, you know, certain things

727
00:34:07,680 --> 00:34:08,800
in life. 
Creates memories. 

728
00:34:08,800 --> 00:34:10,679
Yeah, right. 
And you can talk about it on the

729
00:34:10,679 --> 00:34:11,840
podcast. 
There you go. 

730
00:34:12,000 --> 00:34:13,120
Yeah, I've never talked about 
it. 

731
00:34:13,120 --> 00:34:15,199
Yeah. 
But but The funny thing there is

732
00:34:15,800 --> 00:34:20,120
obviously if a lot of people, 
because you talked about the 

733
00:34:20,120 --> 00:34:24,440
fact that also that the danger 
of making the the customer, the 

734
00:34:24,440 --> 00:34:26,719
audience, the hero is also about
like privacy. 

735
00:34:26,719 --> 00:34:27,920
There's all these different 
things in there. 

736
00:34:27,920 --> 00:34:31,920
And also I guess when usually 
when somebody loses, you would 

737
00:34:31,920 --> 00:34:34,960
think that the national reaction
just like you saw in the Oscars 

738
00:34:34,960 --> 00:34:37,840
for everybody to clap for them. 
But sometimes you also get like 

739
00:34:37,840 --> 00:34:39,480
negativity. 
People are like, well, how did 

740
00:34:39,480 --> 00:34:41,040
you pick winners, et cetera, et 
cetera. 

741
00:34:41,040 --> 00:34:44,280
So walk me through like how you 
guys actually, you guys have a 

742
00:34:44,280 --> 00:34:47,159
massive job of selecting 
somebody to win, right? 

743
00:34:47,520 --> 00:34:49,520
There's a lot at stake here. 
How do you guys do that? 

744
00:34:49,719 --> 00:34:52,560
Like, like what's your selection
process to make sure that you 

745
00:34:52,560 --> 00:34:54,639
pay you, you pick people the 
right way. 

746
00:34:54,639 --> 00:34:58,160
The people are agree that it's 
fair so that it keeps it a 

747
00:34:58,160 --> 00:35:00,280
positive energy because that's 
super important. 

748
00:35:00,280 --> 00:35:03,040
Yeah. 
I mean, we have super smart 

749
00:35:03,040 --> 00:35:05,200
technologists who who have 
figured that out. 

750
00:35:05,280 --> 00:35:11,160
Basically we from the beginning,
we worked with this organization

751
00:35:11,160 --> 00:35:15,800
called random.org, which is a 
bunch of like steps PhDs at a 

752
00:35:15,800 --> 00:35:17,520
Trinity College. 
And these guys are amazing. 

753
00:35:17,520 --> 00:35:22,240
They, they detest pseudo 
randomness, computer generated 

754
00:35:22,240 --> 00:35:25,920
randomness because it doesn't 
incorporate the unpredictability

755
00:35:25,920 --> 00:35:28,600
of nature, but they love natural
randomness. 

756
00:35:28,640 --> 00:35:31,960
And so they basically created 
this beyond my pay grade, but 

757
00:35:31,960 --> 00:35:35,320
they, they basically like can 
channel in like radio frequency 

758
00:35:35,320 --> 00:35:37,640
through like atmospheric noise. 
Sometimes you hear people doing 

759
00:35:37,640 --> 00:35:40,000
it through lava lamps. 
Essentially they can bring in 

760
00:35:40,000 --> 00:35:42,720
the in nature, bring in through 
hotbeds and then they can create

761
00:35:42,720 --> 00:35:45,200
an actual like true randomness 
generator. 

762
00:35:45,200 --> 00:35:47,360
And so that's how we, that's how
we select. 

763
00:35:47,360 --> 00:35:49,280
So. 
So why is that better than 

764
00:35:49,280 --> 00:35:52,720
computer jet computer? 
Generated randomness isn't 

765
00:35:52,720 --> 00:35:55,640
actually all that random. 
It's hacked, it's eminently 

766
00:35:55,640 --> 00:35:57,960
hackable and all that stuff. 
Yeah, yeah. 

767
00:35:58,440 --> 00:36:01,480
What I can see Rory going. 
Then I'm fascinated by this. 

768
00:36:01,480 --> 00:36:03,040
Yeah. 
The other weird thing about 

769
00:36:03,040 --> 00:36:06,040
randomness, of course, is that 
it is actually it. 

770
00:36:06,040 --> 00:36:11,640
Often true randomness looks less
random than fake randomness to 

771
00:36:11,640 --> 00:36:15,200
the human eye. 
It's the same same human aspect 

772
00:36:15,200 --> 00:36:18,720
I suppose, where we see faces in
clouds we're we're over 

773
00:36:18,720 --> 00:36:21,640
optimised for pattern 
recognition, randomness. 

774
00:36:21,680 --> 00:36:24,320
Is scary it's. 
Total randomness. 

775
00:36:25,080 --> 00:36:29,040
I mean, I always wonder about 
that, which is if we, if you 

776
00:36:29,040 --> 00:36:34,040
realise how completely random 
world history is. 

777
00:36:34,520 --> 00:36:38,160
Oh, yeah. 
So for example, World War One 

778
00:36:38,160 --> 00:36:43,280
sort of happened because the 
chauffeur of the of the 

779
00:36:43,280 --> 00:36:47,600
archduke's car took a wrong turn
and then it was a car that was 

780
00:36:47,600 --> 00:36:49,280
very difficult to get into 
reverse. 

781
00:36:49,280 --> 00:36:50,880
Yeah. 
Have you read Fluke? 

782
00:36:51,080 --> 00:36:54,400
Fluke Brian class. 
It's absolutely brilliant book. 

783
00:36:54,720 --> 00:36:58,280
Fantastic book. 
And it is interesting because he

784
00:36:58,280 --> 00:37:00,720
he makes the point actually, 
that it does actually suggest 

785
00:37:00,720 --> 00:37:04,400
that although life is much more 
random than we think, our power 

786
00:37:04,400 --> 00:37:07,040
to influence things may be 
actually greater than we think. 

787
00:37:07,040 --> 00:37:07,960
Yeah. 
Yeah. 

788
00:37:08,040 --> 00:37:10,800
Fairly small things can have 
really quite consequential 

789
00:37:10,800 --> 00:37:11,720
effects. 
Yeah. 

790
00:37:11,960 --> 00:37:14,480
But it, it, it I think, I think 
that's one of the best books 

791
00:37:14,480 --> 00:37:15,680
I've read in the last 10 years. 
Yeah. 

792
00:37:15,800 --> 00:37:16,440
Absolutely. 
Yeah. 

793
00:37:18,160 --> 00:37:23,920
So, so amazes now over £100 
million business, right? 

794
00:37:23,920 --> 00:37:28,760
So you guys making the move to 
go to the UK, that probably was 

795
00:37:28,760 --> 00:37:30,880
a massive tick for you. 
And everyone was like, yeah, 

796
00:37:30,880 --> 00:37:34,080
that was the right call. 
So, so, So what went through 

797
00:37:34,080 --> 00:37:37,320
that journey? 
So you go to EU, the UK year 

798
00:37:37,320 --> 00:37:39,520
one, year 2 until now. 
Like what is the growth 

799
00:37:39,520 --> 00:37:41,760
trajectory from a financial 
standpoint for the business? 

800
00:37:42,480 --> 00:37:46,080
Yeah. 
I mean it's we, you know, we 

801
00:37:46,080 --> 00:37:51,040
went from zero to over 400 
million run rate in, you know, 

802
00:37:51,040 --> 00:37:54,440
just under five years and and 
profitable. 

803
00:37:55,880 --> 00:37:58,960
Yeah. 
So it's it's and now we launched

804
00:37:58,960 --> 00:38:01,040
in Germany, which is really 
interesting. 

805
00:38:01,040 --> 00:38:03,560
And the growth of your donations
is going up pro, yeah. 

806
00:38:04,160 --> 00:38:05,600
Yeah, exactly. 
Yeah, we just passed. 

807
00:38:05,600 --> 00:38:09,280
We've given, you know, we're top
five corporate donor in the UK, 

808
00:38:09,280 --> 00:38:12,720
five years in the other 
AstraZeneca, Glaxo Smith, Kline,

809
00:38:12,720 --> 00:38:16,800
Barclays, Tesco, you know, so 
yeah, we've given over £120 

810
00:38:16,800 --> 00:38:20,320
million to charity in the UK. 
So it's like it's real. 

811
00:38:20,320 --> 00:38:24,560
Like it's, it's, it's real 
impact, you know, weird. 

812
00:38:24,560 --> 00:38:27,960
It's, it's definitely like 
having quite a, a ripple effect,

813
00:38:29,200 --> 00:38:32,000
you know, and it's like really 
tangible projects for like I 

814
00:38:32,000 --> 00:38:36,320
said, the great Orange St. 
pediatric cancer unit that we're

815
00:38:36,320 --> 00:38:39,240
building has this space editing 
treatment that is the first of 

816
00:38:39,240 --> 00:38:40,800
its kind. 
We actually helped fund the very

817
00:38:40,800 --> 00:38:43,960
first person they ever did it to
save this girl with, with life 

818
00:38:43,960 --> 00:38:46,760
threatening leukemia. 
Now it's going to be able to 

819
00:38:46,760 --> 00:38:52,400
house 200 kids a year. 
Like I said, the the London Air 

820
00:38:52,400 --> 00:38:56,120
Ambulances, like we fund those, 
those helicopters above London, 

821
00:38:56,440 --> 00:39:00,560
they now have the first mobile 
ECMO unit in the UK. 

822
00:39:00,680 --> 00:39:05,200
And I was actually saved by the 
very first mobile ECMO unit in 

823
00:39:05,200 --> 00:39:07,400
the world. 
When I was saved, the first time

824
00:39:07,400 --> 00:39:08,960
it ever was moved was to save 
me. 

825
00:39:08,960 --> 00:39:11,600
And now we funded the first one 
in the UK. 

826
00:39:12,760 --> 00:39:15,000
We're, we're funding the New 
Eden Project. 

827
00:39:16,120 --> 00:39:19,040
We, you know, we're, we're 
building a Cancer Center with 

828
00:39:19,040 --> 00:39:22,000
Maggie's, which is going to be 
designed specifically for 

829
00:39:22,000 --> 00:39:25,080
patients recovering in new ways.
Like it's, it's, you know, it's 

830
00:39:25,080 --> 00:39:28,240
real ripple effect. 
It's more than just giving away 

831
00:39:28,240 --> 00:39:29,480
houses. 
Oh. 

832
00:39:30,000 --> 00:39:34,800
Yeah, although actually I will 
also place a little bit of a 

833
00:39:35,240 --> 00:39:37,280
bonuses. 
You're also funding pretty good 

834
00:39:37,280 --> 00:39:41,640
architecture. 
I mean, absolutely, if you think

835
00:39:41,640 --> 00:39:44,920
about it, that, you know, 
country house building by the 

836
00:39:44,920 --> 00:39:48,400
independently wealthy is in 
decline when you think about it,

837
00:39:48,400 --> 00:39:52,200
that's one of our great, you 
know, in the UK, not always the 

838
00:39:52,440 --> 00:39:55,360
money raised from the best 
sources, I might add, but 

839
00:39:55,360 --> 00:39:58,080
nonetheless, it's a fantastic 
sort of patrimony. 

840
00:39:58,080 --> 00:40:00,880
And, you know, you know, you 
know, I mean, the National Trust

841
00:40:00,880 --> 00:40:05,280
and the general British country 
house thing, along with 

842
00:40:05,280 --> 00:40:08,440
landscape gardening, it was a 
huge cultural contribution. 

843
00:40:08,440 --> 00:40:11,920
I mean, you know what, whatever 
the actual origins of the wealth

844
00:40:13,280 --> 00:40:17,760
and actually building really 
first rate houses is worthwhile 

845
00:40:17,760 --> 00:40:19,200
in itself. 
Yeah. 

846
00:40:19,240 --> 00:40:22,200
Yeah, we, yeah, it's a big 
passion ours, you know, we're, 

847
00:40:22,240 --> 00:40:25,040
we're, we don't build every 
house, but we're building 3 a 

848
00:40:25,040 --> 00:40:28,560
year and eventually that'll be, 
you know, 6A year or 

849
00:40:28,560 --> 00:40:31,880
refurbishing every one of them, 
you know, so it gets, it's hard 

850
00:40:31,880 --> 00:40:34,840
to find like these great, like, 
you know, historic houses in the

851
00:40:34,840 --> 00:40:37,400
Lake District or Cornwall that 
also have modern amenities. 

852
00:40:37,400 --> 00:40:39,320
And so like, that's a really fun
thing for us to do. 

853
00:40:39,320 --> 00:40:45,080
I've got a cunning idea. 
One of them I've got a couple. 

854
00:40:45,560 --> 00:40:51,080
One idea, by the way, which is 
the the effectively things which

855
00:40:51,080 --> 00:40:54,520
are hybrid charities and 
businesses really interest me 

856
00:40:54,520 --> 00:40:57,960
because I think we have a false 
dichotomy between it's either 

857
00:40:57,960 --> 00:41:01,800
charity, which is 100% 
sacrifice, or it's entirely 

858
00:41:01,800 --> 00:41:04,320
selfish. 
And economists don't really 

859
00:41:04,320 --> 00:41:07,440
understand the power of 
generosity because generosity in

860
00:41:07,440 --> 00:41:11,960
itself can be enjoyable. 
And I for ages tried to get 

861
00:41:11,960 --> 00:41:15,480
someone interested in this idea 
where I was talking to Transport

862
00:41:15,480 --> 00:41:17,400
for Wales. 
And one of my arguments is that 

863
00:41:17,720 --> 00:41:19,760
a lot of car parks are kind of 
you. 

864
00:41:19,800 --> 00:41:23,360
A lot of station car parks are 
kind of useless after 9:30 

865
00:41:23,360 --> 00:41:25,040
because you can't be sure of 
parking there. 

866
00:41:26,160 --> 00:41:29,280
And so I said, look, if you're a
pure economist, you'd say we'll 

867
00:41:29,280 --> 00:41:32,720
have 10 spaces, which is just 
three times as expensive as all 

868
00:41:32,720 --> 00:41:35,600
the other spaces which are for 
people to use in emergencies. 

869
00:41:35,600 --> 00:41:38,480
You know, you've got a job 
interview at Goldman Sachs, you 

870
00:41:38,480 --> 00:41:42,480
know, OK, it's £30 to park 
rather than 10, but today it's 

871
00:41:42,480 --> 00:41:44,400
worth it. 
And then I thought, well, the 

872
00:41:44,400 --> 00:41:47,160
problem with that is the council
then, or whoever operates the 

873
00:41:47,160 --> 00:41:49,400
car park looks as if they're 
price gouging. 

874
00:41:50,520 --> 00:41:54,560
And I said, if you had every 
street, every car park had 10 

875
00:41:54,560 --> 00:41:58,800
spaces which are the same price 
plus 20 lbs given to charity, 

876
00:42:00,080 --> 00:42:03,040
you've actually uncovered 
willingness to pay. 

877
00:42:03,640 --> 00:42:07,360
In other words, who really needs
this parking space while 

878
00:42:07,360 --> 00:42:11,040
benefiting a charity without the
operator of the car park looking

879
00:42:11,440 --> 00:42:14,320
greedy? 
And there's also the 

880
00:42:14,320 --> 00:42:17,400
psychological reframing, which I
find really interesting in this,

881
00:42:17,400 --> 00:42:21,360
which is there's this huge 
argument about hospital parking 

882
00:42:21,440 --> 00:42:23,520
in the UK and now, you know, are
they profiteering? 

883
00:42:23,520 --> 00:42:26,000
Is it too expensive? 
Should have hospital parking be 

884
00:42:26,000 --> 00:42:28,440
free? 
Well, the only problem with that

885
00:42:28,440 --> 00:42:31,720
is you, unless you turned up at 
5:00 in the morning, you'd never

886
00:42:31,720 --> 00:42:34,760
be able to park. 
But it always struck me that 

887
00:42:34,960 --> 00:42:38,120
would people complain about 
hospital parking if the sign 

888
00:42:38,120 --> 00:42:41,400
says 80% of the proceeds from 
this car park go to the 

889
00:42:41,400 --> 00:42:44,280
hospital. 
In other words, would we 

890
00:42:44,280 --> 00:42:47,440
complain if we had to pay a 
parking fine, if, if you know, 

891
00:42:47,440 --> 00:42:50,920
or a speeding fine if it said 
the 100 lbs go towards Rd. 

892
00:42:50,920 --> 00:42:53,760
repair or goes towards, you 
know, Rd. safety campaigning or 

893
00:42:53,760 --> 00:42:57,040
whatever it may be. 
And the government is very, very

894
00:42:57,040 --> 00:43:01,080
bad at effectively this business
of hypothecating money 

895
00:43:01,200 --> 00:43:04,320
psychologically. 
And it's it's it's a treasury 

896
00:43:04,320 --> 00:43:07,920
item of faith that all, all 
money raised through the tax 

897
00:43:07,920 --> 00:43:11,440
system must be unhypothecated. 
In other words, it's for the 

898
00:43:11,440 --> 00:43:12,960
Treasury to do what the hell 
they like with. 

899
00:43:13,280 --> 00:43:16,000
And it always struck me the the 
Liberal Democrats did have that 

900
00:43:16,000 --> 00:43:20,680
idea, didn't they? 
1% on tax for the NHS and you 

901
00:43:20,680 --> 00:43:23,840
paid this extra 1% of tax and it
was probably separately itemized

902
00:43:23,840 --> 00:43:26,240
on your P11 or whatever. 
What do they call? 

903
00:43:26,520 --> 00:43:30,080
OK, And it said, you know, this 
56 lbs that you've paid extra or

904
00:43:30,080 --> 00:43:31,840
whatever it might be. 
That's quite a lot actually. 

905
00:43:32,440 --> 00:43:36,640
But this month, OK, yes, you are
paying £56 extra in tax, but 

906
00:43:36,640 --> 00:43:39,680
this isn't just tax, it's going 
straight to the NHS. 

907
00:43:40,280 --> 00:43:43,880
Now that struck me. 
If you, I don't think economists

908
00:43:43,880 --> 00:43:48,520
understand that we do actually 
care where the money goes when 

909
00:43:48,520 --> 00:43:51,320
we spend it, I think he goes at 
some level. 

910
00:43:51,320 --> 00:43:54,240
I think he goes even further. 
I think the reason why a lot of 

911
00:43:54,240 --> 00:43:56,600
charities are finding it very 
difficult right now, it's 

912
00:43:56,600 --> 00:43:59,280
because, like you said, it goes 
to the NHS. 

913
00:43:59,280 --> 00:44:01,160
But what does that actually 
mean, right? 

914
00:44:01,160 --> 00:44:04,120
Like people want to be able to 
see the tangible like, and 

915
00:44:04,120 --> 00:44:05,440
that's why I think that amazes 
so. 

916
00:44:05,440 --> 00:44:08,200
Integration The local hospital. 
Yeah, yeah, because you can see.

917
00:44:08,360 --> 00:44:10,160
Yeah. 
What's going to be done, what 

918
00:44:10,160 --> 00:44:13,800
you're going to get, who gets it
and what is the mechanism for us

919
00:44:13,800 --> 00:44:15,680
doing it? 
And that's why Mr. Beast does so

920
00:44:15,680 --> 00:44:17,960
well, because people can see the
tangible impact, right? 

921
00:44:18,240 --> 00:44:23,040
I think there was a, there was a
tweet with Elon and like, I 

922
00:44:23,040 --> 00:44:26,320
forgot the, the global charity 
that it was, but I think it was 

923
00:44:26,320 --> 00:44:30,080
like not UNICEF, but it was like
a world charity. 

924
00:44:30,080 --> 00:44:32,640
And I think they went on their 
back and forth like Elon does. 

925
00:44:32,640 --> 00:44:36,440
And then he said, I'll give you 
the, the 70 billion or whatever 

926
00:44:36,440 --> 00:44:39,560
it is that you need, but I want 
to see where every penny goes. 

927
00:44:39,560 --> 00:44:41,200
And there was no response, 
right? 

928
00:44:41,520 --> 00:44:45,200
And I think that that's just a, 
that's just a, a, the reality of

929
00:44:45,200 --> 00:44:46,800
how people are. 
The first thing they'll say is 

930
00:44:46,800 --> 00:44:49,280
I'm pay all these taxes, but the
roads aren't working, right? 

931
00:44:49,480 --> 00:44:51,600
So that they want to see where 
it's going to go. 

932
00:44:51,600 --> 00:44:52,960
And I think that if people 
actually said. 

933
00:44:52,960 --> 00:44:56,240
This is where degree is. 
Here's the storytelling you did.

934
00:44:56,240 --> 00:44:59,840
There's actually like there's, 
there's a lady in Kenya and she 

935
00:44:59,840 --> 00:45:02,720
has a YouTube channel and she 
looks after some children. 

936
00:45:02,920 --> 00:45:06,120
She's in a local area and people
can donate and they can see the 

937
00:45:06,120 --> 00:45:09,120
stuff arriving and like the 
shoes that you've given and 

938
00:45:09,120 --> 00:45:10,720
who's wearing it and what's 
happening. 

939
00:45:10,920 --> 00:45:13,240
And people are more investing 
into that because they can 

940
00:45:13,240 --> 00:45:15,720
actually see the tangible 
benefits of the village that's 

941
00:45:15,840 --> 00:45:17,480
that they're seeing on the usury
channel. 

942
00:45:17,480 --> 00:45:20,360
So what it looked like a year 
ago, and it's after putting like

943
00:45:20,360 --> 00:45:23,000
the money in, what they've 
built, how they've helped the 

944
00:45:23,000 --> 00:45:25,840
people, there's more just about 
like transparency, right? 

945
00:45:25,840 --> 00:45:28,120
And I think that the more you 
can see the tangible impact of 

946
00:45:28,120 --> 00:45:30,640
where it's going, the more 
trusted you're able to gain that

947
00:45:30,640 --> 00:45:32,400
people want to give. 
They're going to make sure that 

948
00:45:32,400 --> 00:45:35,080
they're not just putting it into
a black box and like it's 

949
00:45:35,080 --> 00:45:37,120
disappearing. 
And then you don't actually know

950
00:45:37,120 --> 00:45:39,080
what the impact is. 
I would, yeah, I would agree 

951
00:45:39,080 --> 00:45:40,240
with that. 
People definitely want the 

952
00:45:40,240 --> 00:45:42,720
tangible impact. 
But I also think we hold 

953
00:45:42,880 --> 00:45:46,200
charities to standards that we 
would never hold for profit 

954
00:45:46,200 --> 00:45:47,160
businesses. 
Yeah. 

955
00:45:47,200 --> 00:45:50,200
We don't want them to pay well. 
Yeah, like people trying to 

956
00:45:50,280 --> 00:45:52,360
solve solve societal problems 
they must take. 

957
00:45:52,720 --> 00:45:55,760
Huge. 
There's a famous example of this

958
00:45:55,760 --> 00:45:59,080
from the US which I heard on a 
podcast which is some guy took 

959
00:45:59,080 --> 00:46:02,120
over a cancelled charity and he 
basically spent the. 

960
00:46:02,520 --> 00:46:04,840
The AIDS red one you're. 
Talking about it could well be 

961
00:46:04,840 --> 00:46:08,280
someone spent a fortune on 
marketing and raised an absolute

962
00:46:08,280 --> 00:46:09,920
fortune. 
OK, right. 

963
00:46:10,000 --> 00:46:14,680
And after three years of this, 
they said only 70% of what we 

964
00:46:14,680 --> 00:46:18,320
raise is going is going to 
charitable causes, 30% is going 

965
00:46:18,320 --> 00:46:20,240
to marketing. 
So they replaced him with 

966
00:46:20,240 --> 00:46:23,600
someone who is far more frugal 
and raised way less and raised 

967
00:46:23,600 --> 00:46:26,880
way less. 
Yes, yes, 97% was now going to 

968
00:46:26,880 --> 00:46:30,520
charitable causes, but the the 
overall about was about a 10. 

969
00:46:30,520 --> 00:46:33,560
Would you rather have 70? 
Would you rather have 50% of a 

970
00:46:33,560 --> 00:46:37,400
billion or 70% of 100 million? 
Yeah, that's exactly Yeah, yeah.

971
00:46:37,560 --> 00:46:40,120
And and yeah, he got fired like 
it's a very, very. 

972
00:46:40,120 --> 00:46:41,560
Famous. 
It's a famous case, isn't it? 

973
00:46:41,560 --> 00:46:42,560
Yeah. 
Yeah, he has got. 

974
00:46:42,880 --> 00:46:47,160
Fire fired effectively for being
successful in an expensive way, 

975
00:46:47,200 --> 00:46:49,360
yeah, rather than failing in an 
efficient way. 

976
00:46:49,360 --> 00:46:52,080
He has a really interesting 
explanation of why that is. 

977
00:46:52,200 --> 00:46:54,440
And he said if you think about 
the origin of charity, it 

978
00:46:54,440 --> 00:46:55,800
actually started with the 
Puritans. 

979
00:46:55,800 --> 00:46:58,560
The Puritans came to the US and 
it turns out they were 

980
00:46:58,560 --> 00:47:01,360
incredibly good capitalists. 
They're really good business. 

981
00:47:01,360 --> 00:47:05,520
People because they're stingy 
bastards actually, but they 

982
00:47:05,520 --> 00:47:08,320
always think of America as like 
we had Australia for people who 

983
00:47:08,320 --> 00:47:11,760
stole a sheep and if you're a 
whack job puritan, you went 

984
00:47:11,760 --> 00:47:12,520
West. 
Thank you. 

985
00:47:16,000 --> 00:47:18,520
But they but their but their 
religion said you can't do 

986
00:47:18,520 --> 00:47:20,240
anything in yourself interest 
essentially. 

987
00:47:20,560 --> 00:47:23,480
So they created the concept of 
charity to essentially say, OK, 

988
00:47:23,480 --> 00:47:26,480
we want to keep making this 
money, but we also want to go to

989
00:47:26,480 --> 00:47:28,320
heaven. 
And so they created the concept 

990
00:47:28,320 --> 00:47:30,840
of charity to say, this is how 
we're going to pay off what 

991
00:47:30,840 --> 00:47:33,360
we're doing over here, right. 
So we're going to give 10%. 

992
00:47:33,640 --> 00:47:37,840
And so then so then you could 
never have charity and business 

993
00:47:38,160 --> 00:47:40,880
intersect because the charity 
was the thing that made you to 

994
00:47:40,880 --> 00:47:44,160
go to heaven because what you 
did in business, you know what I

995
00:47:44,160 --> 00:47:45,120
mean? 
And that's like where it 

996
00:47:45,120 --> 00:47:47,120
permeated through our culture. 
And now we have this culture 

997
00:47:47,120 --> 00:47:51,080
where like we, we are totally 
fine paying people to do bad, 

998
00:47:51,800 --> 00:47:52,440
yes. 
We. 

999
00:47:52,800 --> 00:47:55,440
Don't care at all. 
Someone like can make 70 million

1000
00:47:55,440 --> 00:47:58,560
a year in a bank that plunges. 
Us into the great self-interest 

1001
00:47:58,560 --> 00:47:59,800
side, yeah. 
We're like, no, it's fine, 

1002
00:47:59,800 --> 00:48:01,920
they're in their self-interest. 
But if someone wants to make 

1003
00:48:01,920 --> 00:48:05,120
500,000 running UNICEF, which is
a 10 billion organization, we're

1004
00:48:05,120 --> 00:48:07,160
like no, no, no, no, no, no. 
Why? 

1005
00:48:07,400 --> 00:48:10,440
Why do we? 
Is it like, is it because that's

1006
00:48:10,440 --> 00:48:13,720
threatening if someone's doing 
good and also making money, 

1007
00:48:13,720 --> 00:48:16,200
their status is higher? 
Or like, why do? 

1008
00:48:16,240 --> 00:48:18,880
Why do we hate that so much? 
I. 

1009
00:48:18,920 --> 00:48:21,840
Actually think that one of the 
things that will be most 

1010
00:48:21,840 --> 00:48:26,120
interesting in the field of 
economics would be a 

1011
00:48:26,120 --> 00:48:31,640
redefinition of poverty. 
And in particular, the problem 

1012
00:48:31,640 --> 00:48:34,760
we have in society at the 
moment, which is it's not that 

1013
00:48:34,760 --> 00:48:37,640
there isn't enough money, it's 
back end weighted in terms of 

1014
00:48:37,640 --> 00:48:40,560
people's lives. 
Now I, I've got a vague theory 

1015
00:48:40,560 --> 00:48:44,840
that you could transform the 
British economy and eliminate 

1016
00:48:44,840 --> 00:48:47,960
large amounts of poverty if you 
said you have your student loan,

1017
00:48:47,960 --> 00:48:50,000
but you don't have to spend it 
on education. 

1018
00:48:51,000 --> 00:48:54,840
In other words, so my, you know 
that famous phrase which is they

1019
00:48:54,840 --> 00:48:57,160
asked someone how did you get 
poor twice? 

1020
00:48:57,160 --> 00:48:59,400
They said first slowly and then 
quickly. 

1021
00:49:00,120 --> 00:49:02,680
In a way, if you asked me how I 
got rich, it's the other way 

1022
00:49:02,680 --> 00:49:04,360
around. 
It's first quickly, then slowly.

1023
00:49:04,800 --> 00:49:08,120
So there were certain decisive 
moments where suddenly you got 

1024
00:49:08,120 --> 00:49:11,920
£4000 in the bank. 
So now you can buy a car and 

1025
00:49:11,920 --> 00:49:14,280
make yourself more effective 
because you know that if 

1026
00:49:14,280 --> 00:49:16,520
something goes right wrong with 
the car, it's not going to ruin 

1027
00:49:16,520 --> 00:49:19,120
your entire life. 
So I had this very interesting 

1028
00:49:19,120 --> 00:49:20,920
experience. 
I, I, I've got to be careful, 

1029
00:49:20,920 --> 00:49:24,040
I'm not giving away anything. 
But in two cases, my wife had an

1030
00:49:24,040 --> 00:49:26,400
old car which we replaced with 
an electric car. 

1031
00:49:26,880 --> 00:49:29,600
We should sell it and maybe we 
should sell it and give the 

1032
00:49:29,600 --> 00:49:31,600
money to charity. 
But in two cases we knew 

1033
00:49:31,600 --> 00:49:35,280
somebody who didn't own a car 
and had to walk to work who was 

1034
00:49:35,280 --> 00:49:37,480
actually quite useful to some 
relatives of ours. 

1035
00:49:37,720 --> 00:49:39,720
And we knew someone who was 
very, very helpful to my own 

1036
00:49:39,720 --> 00:49:42,480
father and we wanted to give 
them the car, just give it to 

1037
00:49:42,480 --> 00:49:44,760
them. 
And in both cases, they turned 

1038
00:49:44,760 --> 00:49:46,880
it down because they couldn't 
afford the running costs. 

1039
00:49:48,160 --> 00:49:51,440
And I suddenly realized, OK, 
we've got, in other words, if 

1040
00:49:51,440 --> 00:49:54,000
you went to people at the 
beginning of their life and you 

1041
00:49:54,000 --> 00:49:57,960
gave them a one off lump sum, 
Roger L Martin believes that 

1042
00:49:57,960 --> 00:50:01,760
you, the tax system should work.
Not that the first £10,000 you 

1043
00:50:01,800 --> 00:50:05,920
earn every year is tax free, but
that the first I think was he 

1044
00:50:05,920 --> 00:50:08,720
was Canadian. 
So the first 250,000 Canadian 

1045
00:50:08,720 --> 00:50:11,160
dollars you earn in your life, 
that's free of income tax. 

1046
00:50:11,800 --> 00:50:15,440
So effectively, if you front 
weight people's wealth so they 

1047
00:50:15,440 --> 00:50:18,720
have a better cushion and they 
don't have to get into debt, 

1048
00:50:19,440 --> 00:50:23,040
right, I think you could 
actually transform all sorts of 

1049
00:50:23,040 --> 00:50:26,360
things like happiness, you know,
actually people. 

1050
00:50:26,400 --> 00:50:32,320
So poverty in a sense is the 
lack of freedom to take evasive 

1051
00:50:32,320 --> 00:50:35,560
action from being poor in a 
funny kind of way. 

1052
00:50:35,880 --> 00:50:39,440
And if you give people constant 
Chinese water torture, drip, 

1053
00:50:39,440 --> 00:50:42,040
drip. 
So oddly, the people who 

1054
00:50:42,040 --> 00:50:45,000
proposed this were actually 
quite right wing people in the 

1055
00:50:45,320 --> 00:50:48,160
US who wanted welfare to be a 
lump sum system. 

1056
00:50:49,000 --> 00:50:51,760
And the narrative is always that
if you give a lot of these 

1057
00:50:51,760 --> 00:50:54,560
people a lump sum, they'll do 
silly things with it. 

1058
00:50:55,600 --> 00:50:59,080
And all the empirical evidence 
in kind of effective alcoholism 

1059
00:50:59,080 --> 00:51:02,320
suggests that to a remarkable 
extent, people don't. 

1060
00:51:03,920 --> 00:51:06,760
You know, I'd go even further 
and say that to some extent, if 

1061
00:51:06,760 --> 00:51:09,840
you've got very little money, 
drinking and smoking a lot is 

1062
00:51:09,840 --> 00:51:13,120
actually quite rational because 
they're quite considerable 

1063
00:51:13,120 --> 00:51:15,520
pleasures which don't mess with 
your cash. 

1064
00:51:15,600 --> 00:51:16,720
Sure. 
Yeah, right. 

1065
00:51:16,800 --> 00:51:19,760
You know, I mean, there was a 
famous John Reed who is the 

1066
00:51:19,760 --> 00:51:23,160
health secretary here, who 
famously was a smoker while 

1067
00:51:23,160 --> 00:51:25,480
being secretary. 
You have to keep it fairly 

1068
00:51:25,480 --> 00:51:31,600
secret, but the, the I, I think 
if you, the way to re the way to

1069
00:51:31,600 --> 00:51:35,720
rethink welfare is to understand
the path dependency of life. 

1070
00:51:36,920 --> 00:51:39,520
And so in a sense, you know 
these, you know, these games of 

1071
00:51:39,520 --> 00:51:43,320
chance where if you have a 
chance of having a lump sum at 

1072
00:51:43,320 --> 00:51:47,120
30, that you know, 5000 lbs at 
30. 

1073
00:51:47,280 --> 00:51:50,680
I mean, bluntly put, you know, 
my entire life changed once 

1074
00:51:50,680 --> 00:51:53,160
because I inherited this sounds 
absolutely trivial. 1000 lbs 

1075
00:51:53,160 --> 00:51:56,480
from an aunt. 
And I had that then and I kept 

1076
00:51:56,480 --> 00:51:59,560
it and I knew it was there, 
which changed my attitude to 

1077
00:51:59,560 --> 00:52:02,040
money significantly. 
And then I inherited from 

1078
00:52:02,040 --> 00:52:05,080
another aunt. 
I inherited 20, by the way, just

1079
00:52:05,080 --> 00:52:07,520
a bit of total, total 
irrelevance. 

1080
00:52:07,520 --> 00:52:11,280
But the thousand fans I 
inherited from an aunt came from

1081
00:52:11,280 --> 00:52:15,000
the fact that she married the 
son of a man called Roberts who 

1082
00:52:15,000 --> 00:52:20,040
invented the Caterpillar track 
and sold the Caterpillar tract 

1083
00:52:20,040 --> 00:52:23,280
to, I think the California 
Tractor Company. 

1084
00:52:23,280 --> 00:52:27,680
He sold the patent in the before
the First World War, I seem to 

1085
00:52:27,680 --> 00:52:30,800
remember actually. 
And I thought, well, nevermind, 

1086
00:52:30,800 --> 00:52:34,120
you know, the company then went 
on to rebrand as Caterpillar. 

1087
00:52:34,560 --> 00:52:38,840
So this 1000 lbs. 
I got was a tidy residue from 

1088
00:52:38,840 --> 00:52:42,280
this effectively her husband's 
father being the inventor of the

1089
00:52:42,280 --> 00:52:45,960
Caterpillar tract back in about 
19, I think it's 1910. 

1090
00:52:47,720 --> 00:52:49,640
And by the way, just sorry, it's
a detail. 

1091
00:52:49,960 --> 00:52:53,320
What's quite famous about the 
invention by this company in in 

1092
00:52:53,320 --> 00:52:56,320
Lincolnshire that invented the 
Caterpillar track is they made 

1093
00:52:56,320 --> 00:53:00,720
the first ever corporate video 
in history. 

1094
00:53:01,200 --> 00:53:03,360
Sorry, this is a weird 
connection, but they actually 

1095
00:53:03,360 --> 00:53:06,640
made a film of the Caterpillar 
track and they showed it in 

1096
00:53:06,640 --> 00:53:08,120
cinemas. 
It's a silent film. 

1097
00:53:08,120 --> 00:53:11,640
It only survives with German 
subtitles, rather rather 

1098
00:53:11,640 --> 00:53:14,400
weirdly, but you can see it on 
YouTube and it's the first 

1099
00:53:14,400 --> 00:53:18,680
commercial film ever made that 
was totally irrelevant. 

1100
00:53:18,680 --> 00:53:21,080
I'm sorry about that, but I 
thought I thought I'd share it, 

1101
00:53:21,320 --> 00:53:23,920
Yeah. 
But guys, this has been an 

1102
00:53:24,040 --> 00:53:27,080
exciting episode. 
Literally every single second of

1103
00:53:27,080 --> 00:53:30,960
that from the start, going from 
your emotional story to Rory 

1104
00:53:30,960 --> 00:53:32,680
taking us to a completely 
different space. 

1105
00:53:33,240 --> 00:53:35,600
It's been exciting. 
But but Matt, you've been an 

1106
00:53:35,600 --> 00:53:38,240
amazing, it's been incredible. 
It's been incredible. 

1107
00:53:38,600 --> 00:53:41,680
We'll sure we'll have you back 
again to see all the good work 

1108
00:53:41,680 --> 00:53:44,200
and talk about all the impact 
that you guys have been been 

1109
00:53:44,200 --> 00:53:45,640
generating. 
So thank you. 

1110
00:53:46,120 --> 00:53:47,320
Thank you, Alfred. 
Thank you, Rory. 

1111
00:53:47,320 --> 00:53:48,040
That was a lot of fun.
