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We are at a leadership paradox 
right now, which means the tech 

2
00:00:04,520 --> 00:00:07,120
is ready. 
And in most of the cases, the 

3
00:00:07,120 --> 00:00:11,560
tech is far more advanced than 
the leaders who are supposed to 

4
00:00:11,600 --> 00:00:15,760
adapt that tool into the 
organization, who are supposed 

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to bring that in and use it in a
meaningful way. 

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But if you were to look at how 
many of those companies consider

7
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themselves to be mature in AI 
deployment, it's 1%. 

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00:00:26,240 --> 00:00:31,000
So the biggest barrier is not 
the employees or technology for 

9
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me, it's leadership alignment 
and vision and making sure that 

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00:00:34,480 --> 00:00:38,000
those leaders were supposed to 
enable this technology and make 

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those decisions are really 
comfortable using that. 

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Hi there. 
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00:01:43,840 --> 00:01:47,040
Real life ladies and gentlemen, 
you once again welcome to the 

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00:01:47,040 --> 00:01:50,040
Kingdom's podcast and Diary of a
CFO. 

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00:01:50,440 --> 00:01:57,080
And today I've got will be a 
very important guest fighting 

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out of Dubai, United Arab 
Emirates. 

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Make welcome David Nazer, me and
how are you, David? 

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Thank you so much, Adam. 
Well, I'm, I'm well and I am 

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00:02:12,320 --> 00:02:15,160
super stoked has this 
conversation with you today. 

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Oh wow, of course myself, I'm 
super stoked as well. 

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OK, so we have so many 
connecting dots. 

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Ladies and gentlemen, welcome to
another powerful episode of the 

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00:02:26,360 --> 00:02:28,280
Kingdom's podcast in Diary of a 
CFO. 

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Today's conversation is 1 for 
leaders, founders, executives 

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and ambitious professionals 
navigating pressure, transition 

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and high performance 
environment. 

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Our guest is globally recognized
as one of the foremost voices in

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executive leadership and 
transformation. 

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He has coached senior leaders 
across industries, cultures, and

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continents, helping them 
navigate some of the most 

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critical transitions of their 
careers with clarity, 

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resilience, and strategic 
precision. 

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Ranked by CEO today as the 
world's #1 Executive Coach, he 

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00:03:06,160 --> 00:03:09,280
is also the author of the 
acclaimed book Mastering 

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Executive Transitions, A 
groundbreaking framework 

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00:03:12,840 --> 00:03:16,280
exploring why even brilliant 
leaders struggle after 

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00:03:16,280 --> 00:03:20,560
promotions, role changes, and 
increased visibility. 

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This conversation goes far 
beyond traditional leadership 

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theory. 
We are unpacking the psychology 

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of pressure, the emotional cost 
of leadership, organizational 

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politics, identity shifts, and 
what it truly takes to try at 

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the highest levels of leaders 
and influence. 

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Whether you are a CEOCFO 
entrepreneur, emerging leader, 

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00:03:43,760 --> 00:03:48,600
or someone preparing for your 
next weekly this episode or to 

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00:03:48,600 --> 00:03:51,760
learn the way you think about 
leadership, performance and 

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00:03:51,760 --> 00:03:57,440
legacy, please join me in 
welcoming to the podcast Naveed 

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00:03:57,520 --> 00:03:59,040
Nazanir. 
Wow. 

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00:04:00,280 --> 00:04:04,800
Thank you so much, Adamola. 
Yeah, this is a warm and very 

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00:04:04,800 --> 00:04:07,040
lengthy introduction. 
I was not expecting that, but I 

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00:04:07,040 --> 00:04:09,360
do appreciate it. 
You're you're welcome. 

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00:04:09,360 --> 00:04:12,240
You're welcome. 
Definitely your career has been,

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has been a globe fool. 
It's been a handful. 

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So definitely you deserve that 
recognition. 

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And Speaking of recognition, you
you've actually been ranked as 

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the number one executive coach 
by CEO today in the world. 

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What does that recognition mean 
to you personally? 

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Yeah. 
Look, I mean, I want to be 

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perfectly honest with you and 
your listeners here in that I 

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would love to use the example of
my time in HR. 

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I spent 20 years working for 
some of the world's most admired

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companies in five different 
countries. 

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And I, on the day I announced my
retirement from active duty as a

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corporate HR executive, I 
received my very first award as 

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an HR leader. 
And it was a surprise to me 

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because, you know, all these 
years I had done all this, you 

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know, quite, quite meaningful 
work. 

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And Despite that, it took 20 
years for me to, you know, 

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receive my first award. 
And it was a special 1. 

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I actually got it back in the UK
in the year 22 because it was a 

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peer Recognition Award, meaning 
I had a lot of HRDS and CHROS 

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who put in a nomination form on 
my behalf and you know, talked 

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about the, the value that they 
saw that my work had created. 

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At the time I was working for 
Vodafone, which is one of the 

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00:05:33,400 --> 00:05:36,560
largest international 
telecommunication companies in 

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00:05:36,560 --> 00:05:38,640
the world. 
In South Africa where you're 

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based that called Vodacom, it's 
the same organization. 

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So that goes to say that, you 
know, when I started my coaching

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practice exactly 12 years ago, I
did not have a single award up 

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until four years ago. 
Probably all these awards are 

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00:05:56,280 --> 00:05:59,040
nice and I've collected 10 
awards just in the last four 

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years. 
These awards are nice and A and 

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a nice way to recognize the work
that you do. 

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But for me, the real recognition
comes from the executives that I

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do the work with, and sometimes 
from the organizations that are 

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so happy that they signed me up 
to work with them. 

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What a journey and I think 
people watching us today, people

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listening to us, they should 
take a cue from this, should 

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take some inspiration from this,
right? 

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When you're in the trenches, 
when you're putting on the work,

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know that the work will 
definitely pay up in in the 

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00:06:32,520 --> 00:06:35,600
process, right? 
It feels like nothing is 

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changing, but when you keep 
going and you have a good sense 

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of direction, definitely hard 
work definitely pays up. 

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So, so I appreciate you being 
authentic, being bored, and of 

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course, being vulnerable as well
in terms of sharing your 

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00:06:50,080 --> 00:06:53,400
journey. 
And when you reflect on your 

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journey from corporate executive
to being a globally recognized 

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executive coach, right? 
What would you say where the 

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defining moments that shaped you
the most? 

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Yes. 
So firstly, I will share a 

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little secret with you and your 
audience here, which is I 

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actually sign up to become a 
coach. 

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This is in the, you know, 12 
years ago, so in the year 2014 

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with with a very different 
intention. 

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So my intention was not to go 
solo and set up my coaching 

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00:07:27,520 --> 00:07:32,240
practice and do what I do love 
doing full time, but I actually 

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wanted to become a more 
effective leader. 

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That was my sole intent. 
I felt that after spending more 

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than a decade working in the 
human resources function, I had 

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reached what I call functional 
technical limits. 

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As in there wasn't really much 
more left that I could learn to 

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become a more effective HR 
individual. 

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And that's why I decided that I 
needed to go into what I call 

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vertical development. 
So horizontal development is you

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00:08:02,520 --> 00:08:06,800
add 1 technical degree or skill 
next to the other one, do the 

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00:08:06,800 --> 00:08:08,520
other one, and then you have ten
of those. 

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And by the time you do the third
one, you can't quite remember 

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00:08:11,480 --> 00:08:14,760
what you did in the first one. 
But vertical development is 

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00:08:14,760 --> 00:08:17,720
really expanding the size of the
container. 

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So I felt that for the position 
that I had held at a time and 

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the level that I had reached, 
growth would come vertically and

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not horizontally, which is why I
didn't pursue an MBA or 

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00:08:30,640 --> 00:08:33,840
something, just to have another 
3 letters, something next to my 

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name. 
It was one of the best decisions

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00:08:35,679 --> 00:08:37,960
I could have made in hindsight 
as well. 

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I mean I did my three-year coach
education training across 3 

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00:08:42,080 --> 00:08:46,680
continents, but the middle part 
of that I actually did in Cape 

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Town. 
So I did do that Gyps at UCT, 

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00:08:48,920 --> 00:08:52,360
and it's a lovely time that I 
will cherish for a long time 

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because that really reintroduce 
me to South Africa, to Ubuntu, 

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00:08:56,400 --> 00:08:59,800
to all these various things that
are existing in that part of the

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world, and I'm incredibly 
grateful for that. 

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00:09:03,480 --> 00:09:05,520
Wow. 
And they did, they did. 

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00:09:05,520 --> 00:09:07,600
Of course, you know, it's, it's 
amazing to know that you, you 

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00:09:07,600 --> 00:09:09,800
definitely had a good time in 
South Africa. 

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00:09:09,960 --> 00:09:12,960
And of course, just on a lighter
note, right, you were attacking,

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00:09:12,960 --> 00:09:16,080
you were attacking me when it 
comes to the, the three letter 

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00:09:16,080 --> 00:09:19,600
designations, you know, I do 
have an MPA and be the chartered

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00:09:19,600 --> 00:09:22,000
accountant. 
That is ACA, right? 

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00:09:24,360 --> 00:09:28,920
Yeah. 
I've got like those 3 letters. 

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00:09:29,960 --> 00:09:32,160
Yes. 
And you probably needed those 

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00:09:32,160 --> 00:09:37,000
for KPMG, for PwC, for all the 
other various companies used to 

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00:09:37,000 --> 00:09:40,320
work for. 
I just felt that at a certain 

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00:09:40,320 --> 00:09:45,160
point in time growth becomes 
more vertical than horizontal. 

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That was the point I was. 
Trying to make? 

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00:09:47,520 --> 00:09:50,960
Yeah, exactly. 
I like for you, even given the 

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00:09:50,960 --> 00:09:52,800
fact that you're an HR person, 
right? 

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00:09:52,800 --> 00:09:58,080
I like for you to pick each 
other on what people who feel 

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00:09:58,080 --> 00:10:01,720
like or who know they have 
actually plateaued in their 

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00:10:01,720 --> 00:10:06,280
career should do because it 
comes with a lot of confusion, 

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00:10:06,280 --> 00:10:08,560
right? 
And I think so for some people 

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00:10:08,560 --> 00:10:11,240
did not feel like, oh, they're 
going to like a big life crisis.

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00:10:12,320 --> 00:10:15,680
But it is not uncommon. 
So I like for you to address 

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that. 
Put it on your HR. 

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00:10:18,320 --> 00:10:22,120
Absolutely, yes. 
Look, this is the actual project

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00:10:22,120 --> 00:10:26,680
that I did at one of the 
companies I used to work for. 

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00:10:26,680 --> 00:10:31,280
At the time, that was a big 
question mark as to OK, at the 

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time, we had roughly 1600 HR 
professionals around the world. 

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How can we develop them in the 
most meaningful way and how can 

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we help them to accelerate their
careers and grow their careers 

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00:10:43,400 --> 00:10:46,880
in a meaningful way? 
And so that's when I embarked on

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this global project. 
I interviewed the top most 

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senior 100 HR leaders out of the
1400. 

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I went after the first, second, 
and third layer of leadership 

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and what then became as a result
of interviewing those, my intent

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00:11:04,640 --> 00:11:07,960
was, and you know, this is over 
a decade ago, so there was no 

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00:11:07,960 --> 00:11:10,400
ChatGPT at the time. 
I could have just fed those 

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00:11:10,400 --> 00:11:13,400
interview excerpts and hoping 
that something in interesting 

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00:11:13,400 --> 00:11:15,480
comes out. 
It was all manually done. 

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00:11:15,480 --> 00:11:22,880
But what I achieved as a result 
of those 100 interviews was to 

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00:11:22,880 --> 00:11:29,480
be able to distill the 12 most 
formative experiences that would

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00:11:29,840 --> 00:11:34,520
help to grow an HR person's 
career, no matter what level of 

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00:11:34,520 --> 00:11:38,680
leadership they are AT. 
And those 12 experiences, by the

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00:11:38,680 --> 00:11:42,000
way, the, the, the, the, the 
survey did not result in, oh, 

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00:11:42,920 --> 00:11:46,080
you need to do your MBA or you 
need to go to this HR course, or

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00:11:46,080 --> 00:11:49,120
you need to study this HR course
at this university. 

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00:11:50,200 --> 00:11:52,560
It was really centered on 
experiences. 

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00:11:53,000 --> 00:11:56,440
So the first four were in the 
business focus area. 

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00:11:56,440 --> 00:12:00,000
So that meant that there are 4 
experiences that HR people could

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00:12:00,000 --> 00:12:06,960
do and so can do to grow their 
HR level of leadership by. 

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00:12:06,960 --> 00:12:11,000
And these four things were 
business related by working in 

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00:12:11,000 --> 00:12:13,040
and with a variety of client 
groups. 

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00:12:13,040 --> 00:12:15,840
I myself have worked with 
commercial leaders, I've worked 

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00:12:15,840 --> 00:12:18,520
with finance leaders. 
This is the last five years of 

195
00:12:18,520 --> 00:12:21,760
my career where I worked with 
the group CFO, Vodafone and her 

196
00:12:21,760 --> 00:12:24,240
entire finance organization 
scattered around the world. 

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00:12:24,280 --> 00:12:27,600
The second experience in the 
business section is 

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00:12:27,600 --> 00:12:30,880
international experience living 
and working in more than one 

199
00:12:30,880 --> 00:12:32,960
country. 
And again, I did that in five 

200
00:12:32,960 --> 00:12:35,840
different countries. 
The third one is to work in a 

201
00:12:35,840 --> 00:12:39,520
variety of different business 
scenarios, meaning you know, if 

202
00:12:39,600 --> 00:12:43,600
I, and that was my biggest 
challenge when I grew up in HRI 

203
00:12:43,600 --> 00:12:45,920
was in Europe, right? 
I came to Europe as a young 

204
00:12:45,920 --> 00:12:48,240
child and that's all the 
experience I had. 

205
00:12:48,240 --> 00:12:51,480
And you know if you have looked 
at the European economies at the

206
00:12:51,480 --> 00:12:55,280
at the time, it was either 
growing slightly, shrinking 

207
00:12:55,280 --> 00:12:58,120
slightly or staying flat. 
So that was the business 

208
00:12:58,120 --> 00:13:00,600
scenarios I was used to. 
And then I had my first 

209
00:13:00,600 --> 00:13:03,600
international assignment into 
the Middle East where we grew 

210
00:13:03,600 --> 00:13:07,760
the organization from 70 people 
to 1000 people in a 2 1/2 year 

211
00:13:07,760 --> 00:13:10,840
time period. 
So we had like massive growth 

212
00:13:10,840 --> 00:13:13,920
plans and I just had never 
experienced that before, which 

213
00:13:13,920 --> 00:13:17,520
meant that I had to work in a 
very different business 

214
00:13:17,520 --> 00:13:20,480
scenario. 
Then slightly growing, slightly 

215
00:13:20,480 --> 00:13:22,680
shrinking or flat kind of 
established. 

216
00:13:23,080 --> 00:13:27,560
And then the last experience in 
the business section is to move 

217
00:13:27,560 --> 00:13:30,960
between head office and country 
type roles. 

218
00:13:31,200 --> 00:13:34,480
And that was also something that
I really benefited from because 

219
00:13:34,680 --> 00:13:37,320
once you have sat on both sides 
of the fence within the same 

220
00:13:37,320 --> 00:13:40,400
organization, that really gives 
you an appreciation for how it 

221
00:13:40,400 --> 00:13:43,920
what it takes to work with the 
other part of the organization 

222
00:13:43,920 --> 00:13:46,520
in a meaningful way. 
So those were the first four. 

223
00:13:46,920 --> 00:13:50,840
The next four were what I call 
the people dimensional People 

224
00:13:50,840 --> 00:13:54,720
focus. 
First one is manage and work in 

225
00:13:54,720 --> 00:13:59,200
large projects, meaning I 
actually have led and been part 

226
00:13:59,200 --> 00:14:02,480
of big projects in every single 
company I've worked for just 

227
00:14:02,480 --> 00:14:05,600
because it gives you a different
level of exposure. 

228
00:14:06,040 --> 00:14:11,520
The second one is lead directly,
meaning yeah, well you you need 

229
00:14:11,640 --> 00:14:14,680
people leadership skills in 
order to grow your people focus.

230
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The third one is a surprising 
one for many. 

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Leading indirectly, meaning I 
don't have to be the line 

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manager of all these people. 
If I'm interested to learn more 

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00:14:25,400 --> 00:14:29,320
about how to lead people, I can 
become the leader of people 

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00:14:29,320 --> 00:14:32,960
through different things, such 
as, you know, being the project 

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lead for a particular project 
and then having those people in 

236
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the project sense leading up to 
me. 

237
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Or as I did get my very first 
people leadership experience 

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back in Adidas when I was 
working for the world famous 

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Three Stripes, my line manager 
gave me the day-to-day 

240
00:14:50,040 --> 00:14:52,400
management of the two management
trainees we had in our 

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00:14:52,400 --> 00:14:53,880
department. 
Although in the system they 

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00:14:53,880 --> 00:14:57,280
reported into Herb. 
So you can get those people 

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experiences also indirectly. 
And last but not least, this is 

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what GE did very well. 
I worked for GE back in the year

245
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2005 and they were really 
remarkably, you know, sharp on 

246
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when it comes to accepting 
stretch assignments. 

247
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So my boss who was an HRD, she 
had spent two years working in 

248
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the quality function and going 
to factories and looking for 

249
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defects. 
And so those stretch assignments

250
00:15:24,040 --> 00:15:28,040
really stretch you above and 
beyond your HR skills and really

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gave you a different edge. 
And that brings us to the 4 

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exeriences that makes U the 
complete 12 key development 

253
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exeriences for HR leaders. 
The last four are categorized as

254
00:15:39,760 --> 00:15:43,280
selfimrovement. 
First one is seeking and 

255
00:15:43,280 --> 00:15:46,200
accepting feedback from a 
mentor. 

256
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This is someone who is more 
senior than you was been there 

257
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done that and someone you look 
up to and and learn from. 

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I'm sure in the in the big four 
experience you had, this is 

259
00:15:55,600 --> 00:15:58,920
working with senior partners and
really sometimes just being a 

260
00:15:58,920 --> 00:16:02,440
silent observer in the meetings 
and and in those conversations 

261
00:16:02,680 --> 00:16:06,360
just to learn from their skills.
Absolutely. 

262
00:16:06,760 --> 00:16:10,880
The second one is undertaking 
external studies or attending 

263
00:16:10,880 --> 00:16:14,280
internal leadership development 
programs and the study could be 

264
00:16:14,280 --> 00:16:17,800
an MB AA study could be 
something that is beneficial for

265
00:16:17,800 --> 00:16:19,920
your development as an HR 
individual. 

266
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The third one is surprisingly to
many HR leaders, building 

267
00:16:24,200 --> 00:16:26,440
numerical and financial 
awareness. 

268
00:16:26,440 --> 00:16:31,600
Meaning as an HRD I'm not only 
comfortable talking about the 

269
00:16:31,600 --> 00:16:34,720
people part of the annual 
report, but I'm equally 

270
00:16:34,720 --> 00:16:38,800
comfortable to read the PNL and 
have a conversation with the CFO

271
00:16:38,800 --> 00:16:42,240
on cash flow. 
Now he or she is not expecting 

272
00:16:42,240 --> 00:16:46,280
me to give them advice on how to
optimize the operating free cash

273
00:16:46,280 --> 00:16:48,400
flow. 
But if I don't know what cash 

274
00:16:48,400 --> 00:16:52,760
flow is and how it's derived at,
I will not have the same level 

275
00:16:52,760 --> 00:16:57,600
of development and capability at
the the table when I'm having 

276
00:16:57,600 --> 00:16:59,920
those conversations with them as
an ex core peer. 

277
00:17:00,520 --> 00:17:04,920
And last but not least, the 
fourth and last of the self 

278
00:17:04,920 --> 00:17:09,200
improvement dimension is all 
about building and developing 

279
00:17:09,200 --> 00:17:11,800
professional networks. 
I happen to know that you have 

280
00:17:11,800 --> 00:17:14,680
one of these networks that you 
have set up yourself, but there 

281
00:17:14,680 --> 00:17:18,839
are many more networks where 
people can take part and start 

282
00:17:18,839 --> 00:17:23,119
to add value before then 
eventually extracting value and 

283
00:17:23,119 --> 00:17:26,160
learning also things from how 
other people go about doing 

284
00:17:26,160 --> 00:17:29,280
things. 
So these are the 12 formative 

285
00:17:29,280 --> 00:17:33,360
experiences that will help any 
HR leader to develop themselves 

286
00:17:33,360 --> 00:17:36,480
no matter whether they are the 
first, you know, level of 

287
00:17:36,520 --> 00:17:40,200
juniority or if they are as a 
Chr at the highest level of 

288
00:17:40,200 --> 00:17:43,720
seniority anywhere on those 
levels of leadership. 

289
00:17:43,720 --> 00:17:46,880
You can look at these 
experiences if you have not 

290
00:17:46,880 --> 00:17:50,320
ticked any of these 12 
experiences to have a meaningful

291
00:17:50,320 --> 00:17:52,760
conversation with your line 
manager and make sure that it 

292
00:17:52,760 --> 00:17:55,240
becomes part of your individual 
development plan. 

293
00:17:56,320 --> 00:17:59,680
Amazing. 
This is super amazing, right. 

294
00:18:01,640 --> 00:18:05,000
I'll tell you something that I 
think would interest you, right.

295
00:18:05,080 --> 00:18:10,000
I am actually scheduled to 
deliver a keynote, our 

296
00:18:10,080 --> 00:18:14,280
presentation for the Chartered 
Institute or personnel 

297
00:18:14,280 --> 00:18:19,040
management in my country. 
It feels like looking, you're 

298
00:18:19,040 --> 00:18:23,920
looking into my slides, right? 
And trying to try to try to tick

299
00:18:23,920 --> 00:18:27,760
off some things. 
But I'll ask real quick. 

300
00:18:28,720 --> 00:18:33,320
The the topic I'm, I'm gonna 
speak on is AI people and 

301
00:18:33,320 --> 00:18:37,560
performance, right? 
So if you could give me one or 

302
00:18:37,560 --> 00:18:41,040
two golden Nuggets to add to 
that slide, to add to the deck, 

303
00:18:41,040 --> 00:18:45,040
what, what would you say 
regarding AI people and 

304
00:18:45,160 --> 00:18:47,200
performance? 
Right. 

305
00:18:47,280 --> 00:18:51,760
Yeah, wow. 
I mean, just the AI topic, 

306
00:18:51,760 --> 00:18:55,160
right? 
I mean, it's a big one, I will 

307
00:18:55,240 --> 00:18:58,120
tell you that. 
And so again, I do not consider 

308
00:18:58,120 --> 00:19:04,000
myself to be a deep expert on 
AI, but I am, I'm a regular user

309
00:19:04,000 --> 00:19:08,320
and I'm an early adopter. 
So few things I can share with 

310
00:19:08,320 --> 00:19:11,800
you as key Nuggets and you're 
welcome to use any of this or 

311
00:19:11,800 --> 00:19:16,600
completely ignore them. 
Is that as we speak, as we speak

312
00:19:16,600 --> 00:19:19,280
right now? 
I mean today is the 11th of May 

313
00:19:19,760 --> 00:19:23,440
2026, which is a very special 
day by the way, and a special 

314
00:19:23,440 --> 00:19:26,880
week for me and coaches because 
this is the international 

315
00:19:26,880 --> 00:19:29,320
coaching week. 
So this is where all the coaches

316
00:19:29,320 --> 00:19:32,560
celebrate the world of coaching 
and those non coaches and 

317
00:19:32,560 --> 00:19:36,960
leaders can take part in various
other freebie sessions, webinars

318
00:19:36,960 --> 00:19:40,320
and so on. 
So leadership is being rewritten

319
00:19:40,360 --> 00:19:43,720
Ademolo as we speak right now. 
And I'm not talking about 

320
00:19:43,720 --> 00:19:47,360
incremental change, right? 
It's the biggest shift in 

321
00:19:47,360 --> 00:19:49,680
leadership expectations in 
decades. 

322
00:19:49,680 --> 00:19:54,480
And if you were to look at what 
CE OS say themselves about this,

323
00:19:55,040 --> 00:19:59,800
the role has changed more in the
past year than in the previous 

324
00:19:59,800 --> 00:20:02,360
25 years. 
This is according to Economic 

325
00:20:02,360 --> 00:20:05,920
Times, which is the largest 
magazine and and publication in 

326
00:20:05,920 --> 00:20:08,160
India. 
The second key take away I would

327
00:20:08,160 --> 00:20:12,440
like to share with you is that 
there is an adoption shock 

328
00:20:12,440 --> 00:20:17,000
happening right now as well, 
which means AI is already 

329
00:20:17,000 --> 00:20:20,240
everywhere without people 
necessarily noticing that. 

330
00:20:20,280 --> 00:20:22,680
And so you may or may not 
remember those. 

331
00:20:23,120 --> 00:20:26,800
Robot devices that, you know, 
roam around your house and do 

332
00:20:26,800 --> 00:20:30,520
the vacuum cleaning almost 
entirely independently, right. 

333
00:20:30,520 --> 00:20:34,960
So if I look at, yeah, the 
latest statistics, just to to 

334
00:20:34,960 --> 00:20:40,120
make the point there, 78% of 
organizations now use AI in at 

335
00:20:40,120 --> 00:20:45,000
least one of the functions and 
94% are exploring or deploying 

336
00:20:45,000 --> 00:20:46,920
Gen. 
AI in some form or shape. 

337
00:20:46,920 --> 00:20:51,640
And 71% already use Gen. 
AI regularly somewhere in the 

338
00:20:51,640 --> 00:20:55,960
business, which also means that 
this is not a future leadership 

339
00:20:55,960 --> 00:20:58,640
topic. 
It's a current leadership 

340
00:20:58,640 --> 00:21:03,600
reality and we all are 
encouraged to learn how to work 

341
00:21:03,600 --> 00:21:05,920
with it. 
The second thing, the third 

342
00:21:05,920 --> 00:21:10,080
thing I can share with you is 
that I find that we are at a 

343
00:21:10,080 --> 00:21:14,200
leadership paradox right now, 
which means the tech is ready. 

344
00:21:14,680 --> 00:21:18,760
And in most of the cases, the 
tech is far more advanced and 

345
00:21:18,760 --> 00:21:23,640
the leaders were supposed to 
adapt that tool into the 

346
00:21:23,640 --> 00:21:26,960
organization who are supposed to
bring that in and use it in a 

347
00:21:26,960 --> 00:21:31,440
meaningful way, which means a 
lot of companies are looking to 

348
00:21:31,440 --> 00:21:33,600
increase their investment into 
AI. 

349
00:21:34,360 --> 00:21:37,520
But if you were to look at how 
many of those companies consider

350
00:21:37,520 --> 00:21:41,640
themselves to be mature in AI 
deployment, it's 1%. 

351
00:21:42,320 --> 00:21:47,080
So the biggest barrier is not 
the employees or technology for 

352
00:21:47,080 --> 00:21:50,680
me, its leadership alignment and
vision and making sure that 

353
00:21:50,680 --> 00:21:54,480
those leaders were supposed to 
enable this technology and make 

354
00:21:54,480 --> 00:21:57,520
those decisions are really 
comfortable using that. 

355
00:21:58,160 --> 00:22:02,040
And so I think it's very obvious
for me that, you know, I call 

356
00:22:02,040 --> 00:22:06,280
this the exposure effect that AI
reveals leadership gaps as we 

357
00:22:06,280 --> 00:22:08,480
speak. 
Because again, this is another 

358
00:22:08,480 --> 00:22:12,640
study that was done by The 
Economic Times. 47 of the 

359
00:22:12,640 --> 00:22:15,120
executives that they surveyed 
said that their companies are 

360
00:22:15,120 --> 00:22:20,960
moving too slowly on AI due to 
leadership misalignment. 

361
00:22:21,240 --> 00:22:25,600
Meaning the CIO or the CTO is 
having one idea, the CFO is 

362
00:22:25,600 --> 00:22:29,240
having a completely different 
idea, and the DHR isn't entirely

363
00:22:29,240 --> 00:22:32,240
sure how to actually use that in
a people sense. 

364
00:22:32,680 --> 00:22:36,600
Which also means that over 50% 
of those organizations that The 

365
00:22:36,600 --> 00:22:40,080
Economic Times of India surveyed
report that there is no real 

366
00:22:40,080 --> 00:22:43,400
measurable value from the AI 
investments they have already 

367
00:22:43,400 --> 00:22:45,560
made. 
And you know, you have this 

368
00:22:45,560 --> 00:22:48,760
podcast also for CFOs, that is 
that those are the worst 

369
00:22:48,760 --> 00:22:50,800
investments, right? 
Where you spend the money and 

370
00:22:50,800 --> 00:22:54,720
you don't have any measurable 
impact as a result of that. 0 

371
00:22:54,840 --> 00:22:58,880
Retail investment. 
Yeah, that's a poor one. 

372
00:22:59,440 --> 00:23:03,720
The translation of all this is 
that leadership capability, not 

373
00:23:03,720 --> 00:23:09,280
technology, determines the 
impact of this new fantastic 

374
00:23:09,280 --> 00:23:13,720
tool called AI. 
And so again, if I wanted to use

375
00:23:13,720 --> 00:23:16,960
a more modern example, I think 
there are boardrooms right now 

376
00:23:17,280 --> 00:23:22,360
in this, you know, year 2026 
that are already leveraging AI. 

377
00:23:22,960 --> 00:23:28,000
So 86% of the corporate leaders 
use already some form of Gen. 

378
00:23:28,000 --> 00:23:32,160
AI either in M&A decision making
or in making sure that the 

379
00:23:32,160 --> 00:23:34,080
minutes of the boardroom are 
captured. 

380
00:23:34,400 --> 00:23:37,880
The sentiment is measured at the
minutes are, you know, gleaned 

381
00:23:37,880 --> 00:23:42,200
for insights and what have you. 
56% of companies adopt AI 

382
00:23:42,200 --> 00:23:45,240
primarily to improve decision 
making quality. 

383
00:23:45,240 --> 00:23:51,080
And so leaders are not no longer
decision makers alone, they are 

384
00:23:51,080 --> 00:23:55,880
decision architects with the 
support of this, you know, call 

385
00:23:55,880 --> 00:24:00,480
it a machine or AI technology. 
And so that leads to an 

386
00:24:00,480 --> 00:24:04,160
interesting phenomenon, which I 
reside as the confidence 

387
00:24:04,160 --> 00:24:09,840
fracture, which means that there
are leaders who do trust AI, but

388
00:24:09,840 --> 00:24:12,600
they are also leaders and, and 
sometimes the same leaders who 

389
00:24:12,600 --> 00:24:17,440
also are fearful of AI and what 
it actually can unleash in their

390
00:24:17,440 --> 00:24:20,640
organization. 
Which means if you were to look 

391
00:24:20,640 --> 00:24:26,600
at at Investopedia, which is one
of the citations I use 

392
00:24:26,600 --> 00:24:30,960
sometimes, it's almost half, 
nearly half of the CEOs that 

393
00:24:30,960 --> 00:24:34,600
surveyed believe that most of 
the role could be replaced by 

394
00:24:34,600 --> 00:24:38,880
AI. 
And at the same time, 77% say 

395
00:24:39,080 --> 00:24:43,520
that AI is already disrupting 
strategy, which means this is 

396
00:24:43,520 --> 00:24:48,240
the very first time leaders are 
simultaneously feeling empowered

397
00:24:48,560 --> 00:24:52,040
and threatened by the exact same
force. 

398
00:24:52,400 --> 00:24:57,920
And so again, AI can create 
performance, AI can create 

399
00:24:57,920 --> 00:25:00,600
friction. 
And which is why I call that, 

400
00:25:00,640 --> 00:25:03,400
you know, the reality of our 
productivity right now. 

401
00:25:03,680 --> 00:25:08,480
So AI can raise productivity by 
15% in knowledge work settings, 

402
00:25:08,480 --> 00:25:10,640
in, in, in, in the most specific
way. 

403
00:25:11,080 --> 00:25:16,400
And yet employees who spent 
significant time correcting AI 

404
00:25:16,400 --> 00:25:20,240
outputs means that they are 
losing again, 40% of the time 

405
00:25:20,240 --> 00:25:24,360
that they have saved is lost to 
reworking and rejigging and 

406
00:25:24,360 --> 00:25:27,200
making sure that those things 
before they're presented, for 

407
00:25:27,200 --> 00:25:30,240
instance, to leadership or 
customers are are legit. 

408
00:25:30,480 --> 00:25:33,440
I won't mention the name of the 
big 4, but one of the big four 

409
00:25:33,720 --> 00:25:37,840
recently had to pay a double 
digit $1,000,000 fine to a 

410
00:25:37,840 --> 00:25:40,800
government because the the 
document that they had produced 

411
00:25:40,800 --> 00:25:45,040
for that particular government 
had a lot of AI hallucination 

412
00:25:45,040 --> 00:25:47,200
baked in. 
And that is really the worst 

413
00:25:47,200 --> 00:25:50,200
case, right? 
So that means that as a 

414
00:25:50,320 --> 00:25:55,560
leadership and as leaders, they 
must manage the AI illusion 

415
00:25:55,560 --> 00:25:59,080
versus the AI value gap. 
And this is something real and 

416
00:25:59,080 --> 00:26:01,040
something very important to work
with. 

417
00:26:01,520 --> 00:26:06,200
So to kind of sum it up, I find 
that we are facing what I call 

418
00:26:06,200 --> 00:26:09,480
the capability divide. 
So we see that there is a new 

419
00:26:09,480 --> 00:26:11,480
leadership elite that is 
emerging. 

420
00:26:11,880 --> 00:26:14,000
If you look at the latest 
generations entering the 

421
00:26:14,000 --> 00:26:16,120
workforce, they are digital 
natives. 

422
00:26:16,120 --> 00:26:19,320
They are used to all sorts of 
different technology solutions 

423
00:26:19,600 --> 00:26:22,120
as a very normal tool to come to
the work. 

424
00:26:22,480 --> 00:26:26,720
And, and that being said, I 
remember the time vividly when I

425
00:26:26,720 --> 00:26:31,440
was working for the famous Three
Stripes where a particular board

426
00:26:31,440 --> 00:26:33,960
member would refuse to use 
emails because they said no, no,

427
00:26:33,960 --> 00:26:35,840
no. 
That's why I have my EA and, and

428
00:26:35,840 --> 00:26:38,400
she can type it all in. 
I would just use my voice 

429
00:26:38,400 --> 00:26:41,640
recorder and I will not learn 
this technology anymore. 

430
00:26:42,040 --> 00:26:47,120
So it's real and it's here. 
And executives with AI driven 

431
00:26:47,120 --> 00:26:51,200
investment decisions show 
measurable productivity gains at

432
00:26:51,200 --> 00:26:55,320
the firm level, which also means
that younger executives are 

433
00:26:55,320 --> 00:26:57,880
significantly more likely to 
adopt AI. 

434
00:26:58,360 --> 00:27:01,360
And that's what I call the 
capability divide, right? 

435
00:27:01,360 --> 00:27:05,520
So the longer the workforce, the
less likely they are to want to 

436
00:27:05,520 --> 00:27:09,360
use these tools or just learn it
at the surface level. 

437
00:27:09,640 --> 00:27:12,440
And then there is the new 
generation entering the 

438
00:27:12,440 --> 00:27:16,320
workforce and kind of being very
confident with the application 

439
00:27:16,320 --> 00:27:19,000
of that. 
So if I wanted to sum it up, you

440
00:27:19,000 --> 00:27:22,520
know, leadership is of crucial 
essence. 

441
00:27:22,800 --> 00:27:27,120
So for me, it's not a question 
whether AI will or will not 

442
00:27:27,120 --> 00:27:30,160
define leadership. 
It's it's really a question for 

443
00:27:30,160 --> 00:27:32,600
all the leaders listening to 
your podcast right now, which 

444
00:27:32,600 --> 00:27:35,240
is, are you defining AI right 
now? 

445
00:27:36,040 --> 00:27:38,480
And that's, that's kind of the 
last thing I can say about the 

446
00:27:38,480 --> 00:27:41,040
topic of AI. 
And, and just the caveat is I do

447
00:27:41,040 --> 00:27:43,200
not consider myself to be an 
expert on AI. 

448
00:27:43,440 --> 00:27:45,960
I'm just an early adopter and a 
regular user of it. 

449
00:27:47,240 --> 00:27:50,760
Amazing, amazing. 
You don't have to be an expert 

450
00:27:50,840 --> 00:27:56,400
to be able to what I say, read 
the book when it comes to what 

451
00:27:56,400 --> 00:27:58,280
what is happening, especially in
leadership. 

452
00:27:58,360 --> 00:28:01,400
And of course, I appreciate how 
you broke down the Generation 

453
00:28:01,400 --> 00:28:03,760
Awards. 
It's it's something that I have 

454
00:28:03,760 --> 00:28:06,000
spoken about on the forecast a 
lot. 

455
00:28:06,200 --> 00:28:09,760
You know, being a millennial, I 
feel like I'm in the middle that

456
00:28:09,760 --> 00:28:12,080
generational war because the 
Gen. 

457
00:28:12,080 --> 00:28:15,600
X, the jet access, right? 
And of course the Gen. 

458
00:28:15,600 --> 00:28:18,720
Z and of course we have the Gen.
alphas coming up, right? 

459
00:28:19,040 --> 00:28:24,280
And it's amazing to see what I 
say the way each of these 

460
00:28:24,280 --> 00:28:26,840
generations, right, adopt 
technology. 

461
00:28:27,240 --> 00:28:31,240
And of course, even within 
generational sets, right, you 

462
00:28:31,240 --> 00:28:34,560
have like the guys that are the 
early ONS and the later on 

463
00:28:34,680 --> 00:28:38,840
within the each generation. 
And of course, I think that the 

464
00:28:38,840 --> 00:28:40,840
way they adopt technology is 
quite different. 

465
00:28:41,040 --> 00:28:46,520
But Speaking of leadership, 
right, while I was just PwC, we 

466
00:28:46,520 --> 00:28:51,120
have this framework for our 
prison professionals. 

467
00:28:51,880 --> 00:28:55,960
So it starts with whole 
leadership, whole leadership, 

468
00:28:56,160 --> 00:29:00,320
business acumen are global 
acumen. 

469
00:29:00,320 --> 00:29:03,280
That is your ability to work 
with cross functional teams. 

470
00:29:04,920 --> 00:29:09,240
You also had the technical 
competence and building 

471
00:29:09,400 --> 00:29:13,000
relationships. 
So I used to I used to make a 

472
00:29:13,000 --> 00:29:16,480
joke with my colleagues at PwC. 
I'm like these guys gave you 

473
00:29:17,120 --> 00:29:21,560
they've literally given you the 
cheats code to succeed as a 

474
00:29:21,560 --> 00:29:27,360
professional, right? 
But you've been a HR leader, 

475
00:29:27,520 --> 00:29:30,680
right? 
You would have seen that a lot 

476
00:29:30,680 --> 00:29:35,720
of executive transitions break 
high performance even pre at 

477
00:29:35,720 --> 00:29:37,520
leaders. 
So what is really happening 

478
00:29:37,520 --> 00:29:42,080
beneath the surface? 
So the failure rate is 40%, 

479
00:29:42,080 --> 00:29:44,160
which is a shockingly high 
number. 

480
00:29:44,160 --> 00:29:49,840
Meaning if you were to be 
appointed CFO of KPMG or any 

481
00:29:49,840 --> 00:29:54,280
other notable organization, you 
have a 60 perc percent chance of

482
00:29:54,280 --> 00:29:56,640
succeeding and a 40% chance of 
failing. 

483
00:29:56,760 --> 00:30:00,600
And the 40% is very well 
established because Hydrating 

484
00:30:00,600 --> 00:30:03,040
Struggles, which is one of the 
largest search rooms on the 

485
00:30:03,040 --> 00:30:08,960
planet has placed over 20,000 
executives in several thousand 

486
00:30:08,960 --> 00:30:11,960
organizations. 
And when they over a 10 year 

487
00:30:11,960 --> 00:30:15,160
time period by the way, and when
they went back and started to 

488
00:30:15,160 --> 00:30:18,880
look at OK, from these 20,000 
that we have placed, how many 

489
00:30:18,880 --> 00:30:22,640
have actually succeeded and how 
many have left the role and the 

490
00:30:22,640 --> 00:30:27,720
company or quit or were fired 
sadly and they found out the 40%

491
00:30:27,720 --> 00:30:29,280
number. 
And then again, there are other 

492
00:30:29,280 --> 00:30:32,320
studies by Howard Business 
Review, McKinsey and Company 

493
00:30:32,680 --> 00:30:35,760
Center for Creative Leadership. 
So they all come to a very 

494
00:30:35,760 --> 00:30:38,280
similar conclusion. 
So that brings us to the 

495
00:30:38,280 --> 00:30:40,600
question of, Oh my goodness, how
can this be? 

496
00:30:40,600 --> 00:30:43,800
Because I can tell you Alamola, 
as someone who spent 

497
00:30:43,800 --> 00:30:46,400
considerable amount of time 
working in the HR function, 

498
00:30:47,040 --> 00:30:52,360
there is a lot of attention, 
energy and focus that goes into 

499
00:30:52,360 --> 00:30:55,720
those top level appointments. 
I mean, it's essentially never 

500
00:30:55,720 --> 00:30:59,680
happening that someone just gets
hired to be the CXO. 

501
00:30:59,680 --> 00:31:03,000
In any organization, there is 
typically a search firm 

502
00:31:03,000 --> 00:31:04,920
involved. 
They do their own background 

503
00:31:04,920 --> 00:31:07,240
checking, their reference 
checking their own set of 

504
00:31:07,240 --> 00:31:11,000
interviews to make sure that the
candidate is legitimate to be 

505
00:31:11,000 --> 00:31:15,280
put forward on the long list. 
Then the company screens all 

506
00:31:15,280 --> 00:31:18,520
their backgrounds and then you 
know, shortens the longest to a 

507
00:31:18,640 --> 00:31:22,200
typical shortlist with three to 
five candidates typically the 

508
00:31:22,200 --> 00:31:24,000
case. 
Then these three to five 

509
00:31:24,000 --> 00:31:26,600
candidates will get invited for 
interviews. 

510
00:31:26,640 --> 00:31:29,320
Typically not just a single 
interview, but multiple 

511
00:31:29,320 --> 00:31:31,880
interviews with a number of key 
stakeholders. 

512
00:31:32,320 --> 00:31:35,800
Always part of the the game. 
Sometimes there is additional 

513
00:31:35,800 --> 00:31:39,320
tests that they have to perform,
such as a psychometric or 

514
00:31:39,320 --> 00:31:43,320
something on top. 
And despite all of this, 4 out 

515
00:31:43,320 --> 00:31:46,320
of 10 don't make it. 
Which then brings us into your 

516
00:31:46,720 --> 00:31:50,760
brilliant question as to how can
this be like what gets in the 

517
00:31:50,760 --> 00:31:53,920
way? 
And in my book, I speak about 

518
00:31:54,000 --> 00:31:57,480
exponentially challenged 
executives that are finding 

519
00:31:57,480 --> 00:32:03,480
themselves in a crisis state. 
It's just one crisis after the 

520
00:32:03,520 --> 00:32:06,880
other, after the other, after 
the other that is getting in the

521
00:32:06,880 --> 00:32:10,240
way. 
I worked with a CEO not not too 

522
00:32:10,240 --> 00:32:13,680
long a time ago. 
He was based in Switzerland and 

523
00:32:13,680 --> 00:32:17,880
that was a division of a part of
a large enterprise group. 

524
00:32:18,240 --> 00:32:21,600
And they decided to carve out 
that division and do an IPO. 

525
00:32:21,600 --> 00:32:26,000
So bring it into a different 
state and have it to be a 

526
00:32:26,000 --> 00:32:28,480
standalone company listed on the
Swiss index. 

527
00:32:29,000 --> 00:32:32,040
And of course the first time it 
didn't work out because at that 

528
00:32:32,040 --> 00:32:36,480
time there was a shortage of 
CPU's globally and this was an 

529
00:32:36,480 --> 00:32:40,520
electric type business, meaning 
that they could not do the IPO 

530
00:32:40,520 --> 00:32:44,600
without having secured those 
chips for an ongoing basis. 

531
00:32:45,000 --> 00:32:48,360
The second time that they tried 
to attempt to do the same, the 

532
00:32:48,360 --> 00:32:50,680
war began between Russia and 
Ukraine. 

533
00:32:50,680 --> 00:32:54,200
And then the the investment 
banks told him that the the 

534
00:32:54,200 --> 00:32:56,720
market isn't really a good one 
to do an IPO. 

535
00:32:56,720 --> 00:33:00,600
So see, these are two things 
that are completely outside of 

536
00:33:00,600 --> 00:33:03,360
his control. 
He did not, you know, cite this 

537
00:33:03,360 --> 00:33:05,640
as an issue. 
He did not start the war on any 

538
00:33:05,640 --> 00:33:08,080
country. 
But the reality is that he and 

539
00:33:08,080 --> 00:33:09,680
his business were affected by 
that. 

540
00:33:10,040 --> 00:33:13,120
So there are external factors. 
And you know, if you, I wanted 

541
00:33:13,120 --> 00:33:16,880
to use two recent examples, the 
tariffs that were put in place 

542
00:33:16,880 --> 00:33:21,800
by the Trump administration is 
can be a very hurtful thing for,

543
00:33:21,800 --> 00:33:23,400
for businesses outside of the 
US. 

544
00:33:23,920 --> 00:33:27,040
And then the last one is the, 
the, the conflict that has begun

545
00:33:27,040 --> 00:33:29,880
in the region that I am based 
in, in Dubai here again, 

546
00:33:29,880 --> 00:33:32,480
entirely without the doing of, 
of the, of the country. 

547
00:33:33,280 --> 00:33:36,800
So that means that there will be
factors that are outside of the 

548
00:33:36,800 --> 00:33:40,360
executives control that can 
affect on their performance in 

549
00:33:40,360 --> 00:33:43,680
the role. 
But more concretely, if I wanted

550
00:33:43,680 --> 00:33:47,000
to look at what are the things 
that are inside the executive 

551
00:33:47,000 --> 00:33:51,280
leaders control, then the top 
three reasons for aggregated 

552
00:33:51,280 --> 00:33:55,440
transition failure are to do 
with people, culture and 

553
00:33:55,440 --> 00:33:58,000
politics. 
So as I say it on podcast like 

554
00:33:58,120 --> 00:34:01,640
like yours, it's the functional 
or the technical skills that 

555
00:34:01,640 --> 00:34:03,400
gets your heart into the 
C-Suite. 

556
00:34:03,960 --> 00:34:06,280
And it's the lack of the 
so-called soft skills that gets 

557
00:34:06,280 --> 00:34:08,440
you fired pretty quickly on the 
back end of that. 

558
00:34:09,320 --> 00:34:14,880
Wow, interested now your book is
actually titled Mastery and 

559
00:34:14,960 --> 00:34:19,239
Executive Transitions. 
What What really inspired you to

560
00:34:19,239 --> 00:34:22,880
write it and what gap were you 
trying to fill with that book? 

561
00:34:22,960 --> 00:34:26,239
Before we dive back into today's
conversation, I want to share 

562
00:34:26,239 --> 00:34:29,400
something important. 
This episode includes a paid 

563
00:34:29,400 --> 00:34:33,480
partnership with Better Health, 
a platform designed to make 

564
00:34:33,480 --> 00:34:37,040
starting therapy easier. 
I know from my own journey as a 

565
00:34:37,040 --> 00:34:40,480
leader and entrepreneur that 
life can sometimes feel 

566
00:34:40,480 --> 00:34:43,639
overwhelming. 
There are seasons where stress, 

567
00:34:43,679 --> 00:34:48,080
uncertainty, and pressure build 
up, and you need a safe space to

568
00:34:48,080 --> 00:34:51,400
process it all. 
That's where therapy comes in. 

569
00:34:51,800 --> 00:34:55,840
Therapy isn't only for people 
facing clinical challenges. 

570
00:34:56,360 --> 00:35:01,520
It's a space to reflect, grow, 
and find better ways to manage 

571
00:35:01,520 --> 00:35:05,040
stress, relationships, and 
personal goals. 

572
00:35:05,440 --> 00:35:09,920
It takes courage to seek help, 
but it's also one of the 

573
00:35:09,920 --> 00:35:13,720
smartest investments you can 
make in your mental and 

574
00:35:13,720 --> 00:35:16,960
emotional well-being. 
That's why I'm proud to 

575
00:35:16,960 --> 00:35:19,600
highlight Better Help with 
Better Help. 

576
00:35:19,960 --> 00:35:22,800
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Out a short questionnaire and 

577
00:35:22,800 --> 00:35:26,360
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578
00:35:26,360 --> 00:35:28,720
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If the first match doesn't feel 

579
00:35:28,720 --> 00:35:32,800
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580
00:35:32,800 --> 00:35:36,720
no extra cost until you find 
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581
00:35:36,720 --> 00:35:39,000
you. 
Inside the platform, you'll also

582
00:35:39,000 --> 00:35:42,640
find tools like journaling and 
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583
00:35:42,640 --> 00:35:44,880
topics that can support your 
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584
00:35:45,280 --> 00:35:51,240
And with over 7000 reviews and a
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585
00:35:51,240 --> 00:35:53,720
Help is a platform you can rely 
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586
00:35:54,000 --> 00:35:57,320
So if you feel like you'd 
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587
00:35:57,320 --> 00:36:02,240
therapist, visit 
betterhelp.com/kingjames. 

588
00:36:02,480 --> 00:36:05,520
That's betterhelp.com forward 
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589
00:36:05,720 --> 00:36:10,360
King James to get. 10% off your 
first month of therapy. 

590
00:36:10,640 --> 00:36:14,440
Once again, this is a paid 
partnership with better help and

591
00:36:14,440 --> 00:36:16,400
I encourage you to take that 
first step. 

592
00:36:16,720 --> 00:36:19,880
If you've been thinking about 
it, sometimes the best 

593
00:36:19,880 --> 00:36:23,080
investment you can make these in
yourself. 

594
00:36:25,560 --> 00:36:30,520
Yeah, look, I mean, despite the 
fact that I did work for some of

595
00:36:30,520 --> 00:36:33,880
the world's most admired 
companies, I I can't really put 

596
00:36:33,880 --> 00:36:38,120
my hand on heart and say this 
one company did this process 

597
00:36:38,560 --> 00:36:42,640
justice in the most pure way. 
And so I felt that this even 

598
00:36:42,640 --> 00:36:45,680
companies that are generally 
considered best practice when it

599
00:36:45,680 --> 00:36:50,120
comes to employee onboarding 
somehow fall short of making 

600
00:36:50,120 --> 00:36:54,120
sure that the general 
onboarding, which is perfect for

601
00:36:54,120 --> 00:36:59,960
99.5% of the total population, 
is translated correctly for the 

602
00:36:59,960 --> 00:37:03,960
top C St. executives. 
Because it's a whole different 

603
00:37:03,960 --> 00:37:07,720
league and it takes a whole 
different approach to make sure 

604
00:37:07,720 --> 00:37:11,480
that those guys and girls get 
appointed into those top 

605
00:37:11,480 --> 00:37:15,160
positions and are having a 
decent chance of succeeding. 

606
00:37:15,480 --> 00:37:19,160
So that was the the intrigue. 
And another time, this is you 

607
00:37:19,160 --> 00:37:24,680
know, 20/13/2014 I did try to 
educate myself. 

608
00:37:24,680 --> 00:37:28,240
I did look on Amazon and other 
places to find the books that 

609
00:37:28,240 --> 00:37:31,920
speak about the topic only to 
find that there isn't a single 

610
00:37:31,920 --> 00:37:35,320
book written and dedicated to 
this particular topic. 

611
00:37:35,640 --> 00:37:40,280
There were a gazillion generic 
on generic on boarding books 

612
00:37:40,480 --> 00:37:43,360
like the first 90 days is the 
most popular one and there are 

613
00:37:43,360 --> 00:37:46,240
about 100 copycats books of the 
same. 

614
00:37:46,840 --> 00:37:50,280
There wasn't a single book 
dedicated to and you know the 

615
00:37:50,280 --> 00:37:55,200
1st 90 days just to use this 
concrete example, had a subtitle

616
00:37:55,200 --> 00:37:57,400
that the author dropped a few 
years ago. 

617
00:37:58,440 --> 00:38:01,640
Critical success strategies. 
Critical onboarding strategies 

618
00:38:01,640 --> 00:38:04,760
for leaders at all levels. 
And I have worked in the HR 

619
00:38:04,760 --> 00:38:07,800
domain for too long to know that
if something has been written 

620
00:38:07,800 --> 00:38:11,920
for any leader at any level, it 
clearly is not fit for purpose 

621
00:38:11,920 --> 00:38:15,560
for the top level leadership. 
So when I saw that there isn't a

622
00:38:15,560 --> 00:38:18,920
single book written on the 
topic, I thought to myself, you 

623
00:38:18,920 --> 00:38:21,040
know what? 
I might as well start to do the 

624
00:38:21,040 --> 00:38:24,160
research to then write the first
book on the topic. 

625
00:38:24,520 --> 00:38:27,640
And I'm really delighted to see 
that, you know, since my book 

626
00:38:27,640 --> 00:38:31,240
has launched, there have been 
three additional books written 

627
00:38:31,240 --> 00:38:34,640
on the topic, always with the 
CEO in mind. 

628
00:38:34,640 --> 00:38:39,520
So the life cycle of ACEO or the
new CEO are just two of those 3 

629
00:38:39,520 --> 00:38:43,880
newly published book that look 
at the same topic through ACEO 

630
00:38:43,880 --> 00:38:46,480
lens. 
So I I think it's fair to say 

631
00:38:46,480 --> 00:38:51,600
that in a way I opened that 
category of books to top level 

632
00:38:51,600 --> 00:38:55,240
leaders because no one else had 
thought of writing a book about 

633
00:38:55,240 --> 00:38:57,760
it. 
Amazing. 

634
00:38:57,960 --> 00:39:01,000
And of course, what a great way 
to say with my next question. 

635
00:39:01,000 --> 00:39:05,840
Speaking of the 1st 90 days, 
what would you say are the most 

636
00:39:05,840 --> 00:39:12,000
costly mistakes that C St. 
executives make during their 

637
00:39:12,000 --> 00:39:14,480
first 90 days in the new 
leadership? 

638
00:39:14,480 --> 00:39:16,320
Role. 
So the first thing I would say 

639
00:39:16,320 --> 00:39:20,520
about the 1st 90 days is that 
it's nowhere near sufficient for

640
00:39:20,560 --> 00:39:24,200
anyone at the top of an 
organization to really want to 

641
00:39:24,200 --> 00:39:28,440
hang on to just that. 
And the reason I say that is 

642
00:39:28,440 --> 00:39:33,160
because I find in my coaching 
practice and in my 20 plus years

643
00:39:33,160 --> 00:39:37,480
of HR experience at the senior 
level, transitioning at the very

644
00:39:37,480 --> 00:39:42,720
top is a 12 to 18 months job. 
It's never a 90 day job again. 

645
00:39:42,720 --> 00:39:46,280
It's beyond me. 
Adamola while an incoming CEO 

646
00:39:46,280 --> 00:39:50,320
must be sitting on their hands 
waiting patiently until day one 

647
00:39:50,560 --> 00:39:53,880
to then start to run like crazy 
and then drop the ball again on 

648
00:39:53,880 --> 00:39:56,760
day 90. 
It's just does not make sense to

649
00:39:56,760 --> 00:40:00,720
me, which is why if you look at 
the double diamond framework 

650
00:40:00,720 --> 00:40:06,160
that I gave to the world, you 
know in my book is a 12 plus 

651
00:40:06,160 --> 00:40:10,480
months journey and it consists 
of seven unique phases of which 

652
00:40:10,520 --> 00:40:13,160
only one looks at the 1st 90 
days. 

653
00:40:13,160 --> 00:40:17,000
I would like to go back one step
and and it's interesting because

654
00:40:17,000 --> 00:40:20,560
the 1st 90 days I call that face
immerse in my double diamond 

655
00:40:20,560 --> 00:40:23,400
framework. 
It is only the second phase of 

656
00:40:23,400 --> 00:40:24,840
the seven phases. 
There is a. 

657
00:40:24,920 --> 00:40:29,600
The very important phase that is
oftentimes missed because the 

658
00:40:29,600 --> 00:40:33,280
book of this other gentleman 
sadly didn't quite reach the 

659
00:40:33,280 --> 00:40:35,520
same level of fame as the first 
90 days. 

660
00:40:35,920 --> 00:40:38,880
And that book is called before 
onboarding. 

661
00:40:39,360 --> 00:40:45,280
Imagine, Adam Ola, you are the 
incoming CFO of a company called

662
00:40:45,280 --> 00:40:47,840
X, right? 
And the company has announced 

663
00:40:47,840 --> 00:40:51,440
your appointment, but you have 
another six weeks until you're 

664
00:40:51,480 --> 00:40:53,680
actually starting your new job, 
right? 

665
00:40:53,680 --> 00:40:55,640
You're still in your old 
company. 

666
00:40:55,640 --> 00:40:59,640
You have, you're about to leave 
that company, but the company X 

667
00:40:59,640 --> 00:41:04,360
has already announced your 
arrival, let's say on the 1st of

668
00:41:04,360 --> 00:41:06,360
July. 
Yeah, that roughly gives us six 

669
00:41:06,360 --> 00:41:10,440
weeks from now. 
There are many concrete things 

670
00:41:10,440 --> 00:41:15,600
you can do between now and the 
1st of July that you do not want

671
00:41:15,600 --> 00:41:18,600
to wait for the 1st of July to 
start doing. 

672
00:41:19,360 --> 00:41:23,440
First one is educating and 
grounding yourself in your new 

673
00:41:23,440 --> 00:41:27,280
organization, meaning reading 
all the material that can get 

674
00:41:27,280 --> 00:41:30,160
your hands on going. 
If it's a public listed company,

675
00:41:30,160 --> 00:41:33,080
going on the website, logging 
into an investor relations 

676
00:41:33,080 --> 00:41:37,760
portal and watching all the 
analyst and quarterly results 

677
00:41:37,760 --> 00:41:41,120
announcements where the analysts
are grilling the CEO or CFO and 

678
00:41:41,320 --> 00:41:45,320
what they expect of the company.
Reading strategy documents that 

679
00:41:45,320 --> 00:41:47,800
they may make available to you 
because you have already signed 

680
00:41:47,800 --> 00:41:50,480
your new contract of employment.
So you know you're you're Privy 

681
00:41:50,480 --> 00:41:52,400
to confidential information at 
this stage. 

682
00:41:52,680 --> 00:41:55,800
If there is a predecessor in the
position, if it's deemed 

683
00:41:55,800 --> 00:41:59,600
appropriate, you can reach out 
to the CFO in the role who you 

684
00:41:59,600 --> 00:42:02,560
will replace in six weeks time 
to have a conversation about 

685
00:42:02,560 --> 00:42:05,480
what sense they make of this 
position, right? 

686
00:42:05,520 --> 00:42:08,880
If they were to help you prepare
your SWAT, what would be the 

687
00:42:08,880 --> 00:42:12,360
SWOT that you would want to put 
on this slide deck of yours? 

688
00:42:12,360 --> 00:42:15,400
If it's deemed appropriate, you 
can reach out to the finance 

689
00:42:15,400 --> 00:42:18,720
leadership team that you will be
inheriting in six weeks from now

690
00:42:19,400 --> 00:42:22,400
and introduce yourself to them. 
Give them a bit of a flavour 

691
00:42:22,400 --> 00:42:25,360
about you, your style of 
leadership and what you expect 

692
00:42:25,360 --> 00:42:28,720
from them and at the same time 
learn about them and what they 

693
00:42:28,720 --> 00:42:31,920
expect of the incoming CFO and 
the the future line manager. 

694
00:42:31,960 --> 00:42:36,120
And one last example I want to 
use is every company has at 

695
00:42:36,120 --> 00:42:38,920
least one leadership team off 
site that they sometimes do 

696
00:42:38,920 --> 00:42:41,840
externally, sometimes supported 
by someone like myself. 

697
00:42:42,600 --> 00:42:46,560
If that event is about to take 
place in the next six weeks, it 

698
00:42:46,560 --> 00:42:50,040
will be foolish for you not to 
make sure that you attend that 

699
00:42:50,040 --> 00:42:51,400
event. 
Because guess what? 

700
00:42:52,080 --> 00:42:56,560
That event is going to set the 
stage for the next 12 to 24 to 

701
00:42:56,560 --> 00:42:59,760
36 months to come. 
Which means that you want to 

702
00:42:59,760 --> 00:43:04,520
make sure to have a seat at that
table, even if it's not possible

703
00:43:04,520 --> 00:43:07,840
to give your input, at least as 
a silent observer. 

704
00:43:07,840 --> 00:43:10,920
So you know what the CEO wants, 
what the board members want and 

705
00:43:10,920 --> 00:43:14,160
all that. 
So you see, there are so many 

706
00:43:14,160 --> 00:43:18,480
things that you can do even 
before you are technically on 

707
00:43:18,480 --> 00:43:22,400
your day one in the role. 
And This is why I I say often on

708
00:43:22,400 --> 00:43:24,520
podcast that the 1st 90 days is 
a myth. 

709
00:43:24,520 --> 00:43:27,720
And so it's only one seventh of 
the total equation. 

710
00:43:27,720 --> 00:43:30,560
If you wanted to look at the 
double diamond framework as a 

711
00:43:30,560 --> 00:43:36,240
success formula, it's only one 
out of the 7th of the equation 

712
00:43:36,240 --> 00:43:40,000
of what makes a an executive 
successful during the first 12 

713
00:43:40,000 --> 00:43:41,640
months. 
Not amazing. 

714
00:43:42,360 --> 00:43:47,400
So you you briefly touched on 
organizational politics, right, 

715
00:43:47,400 --> 00:43:52,920
and cultural failure in terms of
factors that influence, you 

716
00:43:52,920 --> 00:43:56,560
know, whether an executive, you 
know, is successful in their 

717
00:43:56,560 --> 00:44:02,440
role or not. 
But this is a burning question 

718
00:44:02,640 --> 00:44:08,080
that is on the leaves of a lot 
of people in the corporate 

719
00:44:08,080 --> 00:44:12,480
space, right? 
So why do technically brilliant 

720
00:44:12,480 --> 00:44:17,680
leaders sometimes feel 
politically or culture and even 

721
00:44:17,680 --> 00:44:20,400
when they achieve strong 
results? 

722
00:44:21,040 --> 00:44:24,880
Yeah, see at the more I don't 
know about you, but have you 

723
00:44:25,200 --> 00:44:28,680
come across a course that 
teaches people how to become 

724
00:44:28,680 --> 00:44:31,600
better politics or how to become
better culture? 

725
00:44:31,680 --> 00:44:35,120
There isn't, right? 
Which means it's one of those 

726
00:44:35,120 --> 00:44:39,720
things HR keeps banging out to 
managers and individuals and 

727
00:44:39,720 --> 00:44:42,200
leaders. 
It's one of those things you 

728
00:44:42,200 --> 00:44:45,560
have to learn on the job. 
And of course, you can work with

729
00:44:45,560 --> 00:44:48,280
someone like myself or other 
people who can help you to 

730
00:44:48,280 --> 00:44:52,840
reflect and make sense of it. 
But allow me to use one 

731
00:44:52,840 --> 00:44:55,080
particular aspect of the double 
diamond framework. 

732
00:44:55,200 --> 00:44:58,320
And so I call that the 5C's, 
right? 

733
00:44:58,760 --> 00:45:02,760
I mean, you are currently 
dialing into our episodes from 

734
00:45:03,000 --> 00:45:05,760
South Africa. 
And I know South Africa's an 

735
00:45:05,760 --> 00:45:07,680
incredible country and great for
many things. 

736
00:45:07,680 --> 00:45:11,440
One of them are diamonds. 
So if you wanted to buy a 

737
00:45:11,440 --> 00:45:14,800
diamond as an investment, let's 
say, or you wanted to gift it to

738
00:45:14,800 --> 00:45:19,680
someone who's close to you, the 
5C's that make an outstanding 

739
00:45:19,680 --> 00:45:24,040
diamond are carrot weight, 
color, clarity, cut and 

740
00:45:24,040 --> 00:45:26,640
certification. 
So it's a combination of those 

741
00:45:26,640 --> 00:45:30,840
5C's that you will want to make 
sure that you get the best 

742
00:45:30,920 --> 00:45:34,240
diamond for the budget that you 
have available for this present 

743
00:45:34,240 --> 00:45:36,760
of yours. 
Now if I wanted to use the same 

744
00:45:36,760 --> 00:45:42,160
5C's in the sense of the double 
diamond framework, the 5C's are 

745
00:45:42,800 --> 00:45:47,680
context arguably the most 
important CFO because it looks 

746
00:45:47,680 --> 00:45:50,920
at the circumstances of the 
organization, of the competition

747
00:45:50,920 --> 00:45:55,320
landscape of the government and 
society surrounding this role, 

748
00:45:55,320 --> 00:45:57,880
this company and the wider say 
called landscape. 

749
00:45:57,920 --> 00:46:01,400
The second C looks at culture. 
This is looking at 

750
00:46:01,640 --> 00:46:05,480
organizational culture. 
What are the leadership traits 

751
00:46:05,480 --> 00:46:08,720
in this company? 
And they may be different in PwC

752
00:46:08,720 --> 00:46:14,120
than they are in EY, right? 
And it also looks at values. 

753
00:46:14,120 --> 00:46:17,720
What are guiding principles? 
What are our beliefs in this one

754
00:46:17,720 --> 00:46:20,840
organization here that may or 
may not be similar to whatever 

755
00:46:20,840 --> 00:46:23,680
else I am used to. 
The third C looks at 

756
00:46:23,680 --> 00:46:27,080
commitments. 
What is this company or firm 

757
00:46:27,080 --> 00:46:31,640
committed to achieving for its 
customers, clients and society 

758
00:46:31,640 --> 00:46:34,400
at large? 
What are the ambitious ambition 

759
00:46:34,400 --> 00:46:38,640
levels in this one organization?
And it says a lot about what is 

760
00:46:38,640 --> 00:46:42,240
expected to be also commitments 
from you as the incoming C-Suite

761
00:46:42,240 --> 00:46:45,000
executive. 
The 4th 1 looks at circles. 

762
00:46:45,800 --> 00:46:49,680
What are the circles of 
influence, power, but more 

763
00:46:49,680 --> 00:46:52,520
importantly, informal decision 
making? 

764
00:46:53,120 --> 00:46:56,080
I won't mention the the name of 
the company, but there was a 

765
00:46:56,080 --> 00:47:01,560
very famous CTO who had to be 
let go of because they went for 

766
00:47:01,560 --> 00:47:05,120
a technology solution that made 
all the sense in the world 

767
00:47:05,280 --> 00:47:08,400
looking at the analysis that 
McKinsey prepared for them. 

768
00:47:09,040 --> 00:47:14,240
But they failed to check this 
with someone who was considered 

769
00:47:14,240 --> 00:47:17,920
to be the deep subject matter 
expert in the same organization.

770
00:47:18,200 --> 00:47:21,320
He unfortunately did did not 
have the most senior job title 

771
00:47:21,320 --> 00:47:23,400
next to his name. 
That's why he wasn't even on the

772
00:47:23,400 --> 00:47:27,600
radar of this particular CTO. 
But with that choice that he 

773
00:47:27,600 --> 00:47:29,560
made essentially had to be let 
go of. 

774
00:47:29,960 --> 00:47:34,080
And so informal decision making 
means who are the go to people 

775
00:47:34,440 --> 00:47:38,760
in your organization for the 
topic that are crucial to your 

776
00:47:38,880 --> 00:47:41,280
mission success. 
And and last but not least, the 

777
00:47:41,280 --> 00:47:43,800
fifth C looks at confidence 
levels. 

778
00:47:44,200 --> 00:47:47,080
What are the levels of employee 
engagement in this company? 

779
00:47:47,080 --> 00:47:50,360
What is the description of a 
leadership DNA here? 

780
00:47:50,400 --> 00:47:54,920
And so the way I use the 5C's is
I give them, I give the 

781
00:47:54,920 --> 00:47:58,240
executive leader, if I'm 
coaching them a very brief 

782
00:47:58,240 --> 00:48:00,200
explanation of what they stand 
for. 

783
00:48:00,200 --> 00:48:03,920
Then they take it as their 
homework to sit down and think 

784
00:48:03,920 --> 00:48:09,400
about what about the context of 
this new position and if it's a 

785
00:48:09,400 --> 00:48:13,960
new company, even more important
that I want to think about. 

786
00:48:14,680 --> 00:48:18,360
And more importantly, that is 
different than the context of 

787
00:48:18,360 --> 00:48:22,640
the other role in the other 
company that I was hired to do 

788
00:48:22,640 --> 00:48:24,160
right now. 
What about the culture? 

789
00:48:24,160 --> 00:48:26,200
What about the commitment? 
What about the circus, what our 

790
00:48:26,280 --> 00:48:29,080
confidence? 
And I want them to think about 

791
00:48:29,080 --> 00:48:32,680
mitigation strategies ahead of 
the of the coaching 

792
00:48:32,680 --> 00:48:35,200
conversation. 
And when they come to the 

793
00:48:35,360 --> 00:48:39,240
coaching conversation, I will 
coach them around every one of 

794
00:48:39,240 --> 00:48:42,120
these five CS. 
And by doing that, what I will 

795
00:48:42,120 --> 00:48:48,160
do is I will equip them to the 
best degree possible to not walk

796
00:48:48,160 --> 00:48:52,120
on all these landmines that are 
laid out for them around people,

797
00:48:52,240 --> 00:48:56,640
culture and politics in the new 
position slash new organization.

798
00:48:57,720 --> 00:49:02,680
So what what would you say is a 
role of emotional intelligence 

799
00:49:02,800 --> 00:49:06,120
right in executive leadership 
today? 

800
00:49:06,960 --> 00:49:10,960
Is is it teachable? 
Of course, like anything, you 

801
00:49:10,960 --> 00:49:15,840
can learn things, right? 
I mean, IQEQ are, you know, 

802
00:49:16,240 --> 00:49:19,800
considered to be important to 
anyone that wants to grow their 

803
00:49:19,800 --> 00:49:22,640
career. 
I would actually want to add a 

804
00:49:22,640 --> 00:49:27,400
third one to this at the danger 
of creating a new acronym, but I

805
00:49:27,400 --> 00:49:31,600
call that Transition 
Intelligence TQ, right, which is

806
00:49:31,600 --> 00:49:34,080
OK. 
Just because you have been 

807
00:49:34,080 --> 00:49:37,160
successful in the past 
transitioning from one position 

808
00:49:37,160 --> 00:49:40,840
to another, it does not 
guarantee whatsoever that you 

809
00:49:40,840 --> 00:49:44,360
will be continuing to be 
transition ready and successful 

810
00:49:44,360 --> 00:49:48,040
in your future transition. 
Which again, you know, doing the

811
00:49:48,040 --> 00:49:51,880
work with someone like myself. 
And I have trained up 72 coaches

812
00:49:51,880 --> 00:49:54,240
by now who are certified 
transition coaches. 

813
00:49:54,240 --> 00:49:57,080
So everything I use in my 
coaching practice has been made 

814
00:49:57,080 --> 00:50:00,800
available to those 72 coaches. 
And they're already working for 

815
00:50:00,800 --> 00:50:05,040
companies just to give you some 
names like ABP, Adidas, Louis 

816
00:50:05,040 --> 00:50:08,360
Vuitton, Hennessy, LVMH, the 
largest luxury company in the 

817
00:50:08,360 --> 00:50:12,560
world, and many, many more 
others to who are deploying 

818
00:50:12,560 --> 00:50:15,120
these tools in their transition 
coaching practice. 

819
00:50:15,120 --> 00:50:20,640
So again, IQ is important, EQ is
important, but TQ is equally 

820
00:50:20,640 --> 00:50:24,880
important, if not probably more 
important because chances are at

821
00:50:24,880 --> 00:50:28,440
the MOLA if you are considered 
for the CFO position in company 

822
00:50:28,440 --> 00:50:32,920
X, you have already demonstrated
high degree of IQ EQ already. 

823
00:50:33,320 --> 00:50:36,000
Now the question is can you do 
the TQ on top? 

824
00:50:37,360 --> 00:50:40,920
That is very, very important. 
And of course, I think bringing 

825
00:50:40,920 --> 00:50:46,400
it back to what I say outside of
the leadership, let's talk about

826
00:50:46,560 --> 00:50:49,640
real life scenarios, right? 
Amelia wanted to host a webinar,

827
00:50:49,760 --> 00:50:52,640
but the tool couldn't deliver. 
Zooming out, she turned to 

828
00:50:52,640 --> 00:50:55,160
Webinar Key, an expert solution 
for webinars. 

829
00:50:55,400 --> 00:50:58,560
With seamless setup and 
intuitive design, she delivered 

830
00:50:58,560 --> 00:51:02,400
the perfect webinar. 
Webinar Key host webinars like a

831
00:51:02,400 --> 00:51:07,720
boss. 
You've been a tough guy in the 

832
00:51:07,720 --> 00:51:12,400
UK doesn't transition to you 
being a tough guy in South 

833
00:51:12,400 --> 00:51:16,480
Africa or in Nigeria or in the 
US for example, right? 

834
00:51:16,640 --> 00:51:19,720
So same thing with 
organizations, right? 

835
00:51:19,760 --> 00:51:22,840
You being a high performer 
software does not mean that you 

836
00:51:22,840 --> 00:51:26,400
would necessarily, you know, 
just come in and plug and play. 

837
00:51:26,560 --> 00:51:31,480
But I think a lot of people do 
not realize that they come and I

838
00:51:31,480 --> 00:51:33,360
think it's probably like a 
mindset thing. 

839
00:51:33,360 --> 00:51:39,960
So what would you say in terms 
of adjusting the mindset because

840
00:51:40,000 --> 00:51:42,880
of being a lot of people don't 
realize this about me. 

841
00:51:43,040 --> 00:51:48,000
I used to be, did I say teacher?
I used to be a lecturer for 

842
00:51:48,000 --> 00:51:50,440
professional students, right? 
So I've trained a lot of 

843
00:51:50,440 --> 00:51:52,360
Chartered Accountants. 
I've treated thousands of 

844
00:51:52,360 --> 00:51:55,920
Chartered Accountants, right? 
Recently, a post on LinkedIn was

845
00:51:55,920 --> 00:51:59,000
what reminded me of my past life
that oh, wow, you used to 

846
00:51:59,000 --> 00:52:01,840
lecture, you used to train 
Chartered Accountants, right? 

847
00:52:02,240 --> 00:52:08,360
But it's interesting to see how 
from the people that I trained, 

848
00:52:09,520 --> 00:52:14,760
people who had a finance 
background, right tend to 

849
00:52:14,760 --> 00:52:19,880
underperform compared to people 
without a finance background. 

850
00:52:19,880 --> 00:52:23,640
And when I had a seat back to 
think about it, it's mostly 

851
00:52:23,640 --> 00:52:26,440
because the guys without a 
finance background come with the

852
00:52:26,440 --> 00:52:28,880
mentality of I need to play 
catch up. 

853
00:52:28,880 --> 00:52:33,400
I don't know this thing, I need 
to know it, but a lot of the 

854
00:52:33,400 --> 00:52:37,800
guys with the finance or admin 
or management background, they 

855
00:52:37,800 --> 00:52:42,480
come with the ideology of I know
it's what I know already, but 

856
00:52:42,720 --> 00:52:47,480
they now get outperformed right 
by the people without a finance 

857
00:52:47,480 --> 00:52:49,880
background. 
So I'd like for you to to to 

858
00:52:49,880 --> 00:52:53,640
shed some light on that. 
So two things come up for me. 

859
00:52:53,640 --> 00:52:57,800
I mean, firstly, and that's, 
that's the easy of the two. 

860
00:52:58,960 --> 00:53:00,640
So let's get that out of the 
way. 

861
00:53:00,640 --> 00:53:05,560
Every organization has their own
beliefs, sometimes not even 

862
00:53:05,560 --> 00:53:08,480
captured anywhere. 
And so I can tell you when I 

863
00:53:08,480 --> 00:53:14,000
used to work for British 
American Tobacco BAT, the most 

864
00:53:14,000 --> 00:53:21,200
GM/CEO appointments were made of
leaders who had a marketing 

865
00:53:21,200 --> 00:53:23,440
background. 
And you may say that's right or 

866
00:53:23,440 --> 00:53:27,920
that's wrong, but the reality 
was that more than 65% of all 

867
00:53:27,920 --> 00:53:33,160
GM/CEO appointments were made of
former managing directors, 

868
00:53:33,400 --> 00:53:35,640
sorry, made of a marketing 
directors. 

869
00:53:35,640 --> 00:53:38,680
And it was never a written rule 
anywhere. 

870
00:53:38,680 --> 00:53:41,320
We never considered that to be 
the norm. 

871
00:53:41,760 --> 00:53:44,560
The reality was though, that 
that was where the most 

872
00:53:44,560 --> 00:53:48,440
appointments were made from. 
Now Fast forward to Vodafone 

873
00:53:49,120 --> 00:53:52,240
where I worked with the group 
CFO and then the finest 

874
00:53:52,240 --> 00:53:55,400
leadership team and the 27,000 
finest leaders all around the 

875
00:53:55,400 --> 00:54:00,120
world in 24 markets. 
Most of our GMs and CEOs were 

876
00:54:00,120 --> 00:54:04,680
former FDS and CFOs, right? 
Again, it was one of these 

877
00:54:04,680 --> 00:54:08,400
organizational beliefs that 
wasn't captured anywhere. 

878
00:54:08,400 --> 00:54:11,360
And nobody said, oh, but I will 
not accept this GM appointment 

879
00:54:11,360 --> 00:54:14,120
if he or she does not have a 
finance background. 

880
00:54:14,680 --> 00:54:19,400
But these are the beliefs that 
sometimes color our decision 

881
00:54:19,400 --> 00:54:21,800
making right, whether we like to
admit it or not. 

882
00:54:22,240 --> 00:54:23,680
So that's the first thing I want
to say. 

883
00:54:23,680 --> 00:54:27,520
So what you said, I can't 
universally say that's true or 

884
00:54:27,520 --> 00:54:29,560
not true. 
I just don't have a big enough 

885
00:54:29,560 --> 00:54:32,120
sample size to be able to say, 
yes, people with the finest 

886
00:54:32,120 --> 00:54:34,360
background outperform the other 
peers. 

887
00:54:34,840 --> 00:54:38,120
What I can say though is what 
you said initially, which is 

888
00:54:38,600 --> 00:54:42,440
when I describe the most common 
executive transition challenges,

889
00:54:42,440 --> 00:54:47,160
and I cite 12 in my book, I 
speak about challenges like the 

890
00:54:47,160 --> 00:54:49,240
new organization challenge, 
right? 

891
00:54:49,480 --> 00:54:53,360
If you have been appointed in a 
new company, that's already one 

892
00:54:53,400 --> 00:54:55,720
transition challenge you need to
take care of. 

893
00:54:56,200 --> 00:54:58,520
The second one is the big 
promotion challenge. 

894
00:54:58,520 --> 00:55:02,240
If you have never been ACFO 
before, you may have been a head

895
00:55:02,240 --> 00:55:05,720
of finance or a finance target, 
but never AC suite finance 

896
00:55:05,720 --> 00:55:08,400
executive. 
That's already your second 

897
00:55:08,400 --> 00:55:12,160
transition challenge. 
The third one is the leading 

898
00:55:12,200 --> 00:55:17,760
former peers challenge, meaning 
or you would just appear to all 

899
00:55:17,760 --> 00:55:20,760
these people for whatever 
reason, the company has decided 

900
00:55:20,760 --> 00:55:24,720
that you are now the PAC leader.
And that in itself creates a 

901
00:55:24,720 --> 00:55:29,400
whole different level of dynamic
with all of your peers because 

902
00:55:29,400 --> 00:55:33,280
guess what? 
That's what you have to live up 

903
00:55:33,280 --> 00:55:37,280
with up to right now. 
The 4th 1 is what Michael 

904
00:55:37,280 --> 00:55:40,840
Watkins very politically 
correctly refers to as the 

905
00:55:40,840 --> 00:55:44,640
Corporate Diplomacy Challenge, 
which I think is a nice word for

906
00:55:44,640 --> 00:55:47,640
what I call politics. 
Again, no company likes to admit

907
00:55:47,640 --> 00:55:50,560
that this thing called politics 
exists in their company. 

908
00:55:50,960 --> 00:55:54,320
It's always some competitors 
problem there, but the reality 

909
00:55:54,320 --> 00:55:57,720
is, and I've seen that first 
hand, as soon as you move from a

910
00:55:57,720 --> 00:56:01,120
country position into a regional
or into the global head office 

911
00:56:01,120 --> 00:56:05,680
role, which I have done multiple
times over, you get to be 

912
00:56:05,680 --> 00:56:09,440
exposed to a high degree of 
politics. 

913
00:56:09,520 --> 00:56:11,640
And if you cannot deal with 
that, well guess what? 

914
00:56:11,840 --> 00:56:14,760
That's why it's one of your 
transition challenges to 

915
00:56:14,760 --> 00:56:16,400
overcome. 
The fifth one is what you 

916
00:56:16,400 --> 00:56:19,080
referred to as the international
move challenge. 

917
00:56:19,080 --> 00:56:22,960
I moved from Germany to the 
German speaking part of 

918
00:56:22,960 --> 00:56:26,400
Switzerland and you could argue 
it's pretty much the same thing.

919
00:56:26,720 --> 00:56:31,640
The reality is if you were to 
move from Dublin to London, 

920
00:56:31,640 --> 00:56:34,400
although technically all these 
are English speaking kind of 

921
00:56:34,400 --> 00:56:37,480
cities and countries, the 
reality is you will face a very 

922
00:56:37,480 --> 00:56:41,080
different cultural challenge. 
The 6th 1 is the turn around 

923
00:56:41,080 --> 00:56:46,040
challenge, meaning you have 
always been the captain of ships

924
00:56:46,040 --> 00:56:50,200
that have had sunshine and 
steady, you know, performance. 

925
00:56:50,440 --> 00:56:55,160
Suddenly you have to deal with a
ship that is about to sink or 

926
00:56:55,160 --> 00:56:57,960
hit the iceberg. 
And so the question is can you 

927
00:56:57,960 --> 00:57:00,320
do that as well? 
You know, in German, we say to 

928
00:57:00,320 --> 00:57:04,080
them, shouldn't better capitate,
meaning nice weather captains 

929
00:57:04,080 --> 00:57:08,280
who have always been riding the 
the waves somehow, you know, 

930
00:57:08,480 --> 00:57:10,600
through luck or whatever 
circumstances. 

931
00:57:11,040 --> 00:57:13,840
But now that the ship is about 
to hit the iceberg, do they have

932
00:57:13,840 --> 00:57:16,680
what it takes to stir the ship 
away from disaster? 

933
00:57:16,720 --> 00:57:20,360
The 7th 1, which is 1. 
I have faced myself oftentimes. 

934
00:57:20,360 --> 00:57:25,440
I've been headhunted many times 
in my career and often times the

935
00:57:25,440 --> 00:57:29,880
mandate that I was given was to 
make sure that I repositioned 

936
00:57:29,880 --> 00:57:33,720
the HR function towards what the
company expects of the HR 

937
00:57:33,720 --> 00:57:36,760
leaders. 
Meaning I had to realign the HR 

938
00:57:36,760 --> 00:57:40,760
function around more commercial 
targets or more closely with the

939
00:57:40,760 --> 00:57:44,560
business goals. 
And the last one out of the 12, 

940
00:57:44,560 --> 00:57:48,200
the top 8 is the so-called 
business portfolio challenge. 

941
00:57:48,480 --> 00:57:51,400
Think of Walt Disney as one of 
these examples. 

942
00:57:51,400 --> 00:57:55,200
Walt Disney, the biggest revenue
and profitability driver for 

943
00:57:55,200 --> 00:57:58,800
them is the theme parks, a fish.
They have, I don't know, 8 or so

944
00:57:58,800 --> 00:58:02,520
around the world, but they also 
have an IPTV proposition, which 

945
00:58:02,520 --> 00:58:05,880
is called Disney Plus. 
But they also have merchandising

946
00:58:05,880 --> 00:58:09,040
articles, which is like, you 
know, mugs and and and and cups 

947
00:58:09,040 --> 00:58:13,600
and toys and what have you. 
Now managing an enterprise that 

948
00:58:13,600 --> 00:58:19,240
has all these various businesses
underneath is a whole different 

949
00:58:19,400 --> 00:58:22,840
complexity. 
And so these are just eight of 

950
00:58:22,920 --> 00:58:25,800
the transition challenges I 
wanted to share with you office.

951
00:58:25,800 --> 00:58:29,000
You touched upon one or two. 
And what really gets those 

952
00:58:29,000 --> 00:58:32,360
executives to fail 40% of the 
time at the moolah is the fact 

953
00:58:32,360 --> 00:58:37,760
that it's a stacking of these 
challenges at the same 

954
00:58:37,760 --> 00:58:40,400
appointment level. 
So if I use my own little 

955
00:58:40,400 --> 00:58:45,920
example, when I was hired by 
Rush to move from Germany as a 

956
00:58:46,120 --> 00:58:50,520
HRD for Europe to become the 
global head of HR for HR and 

957
00:58:50,520 --> 00:58:55,160
Communications, that meant that 
I was faced with five transition

958
00:58:55,160 --> 00:58:58,440
challenges all at the same time.
I had the new organization 

959
00:58:58,440 --> 00:59:00,680
challenge. 
Rush was a new company. 

960
00:59:00,680 --> 00:59:02,200
I had never worked for them 
before. 

961
00:59:02,360 --> 00:59:05,200
Actually, if I wanted to add 
another one, it was a new 

962
00:59:05,200 --> 00:59:06,280
industry. 
I'd never worked for 

963
00:59:06,280 --> 00:59:08,200
pharmaceuticals before. 
Then. 

964
00:59:08,200 --> 00:59:09,520
I had the big promotion 
challenge. 

965
00:59:09,520 --> 00:59:12,640
It was the first global role 
that I was hiding to. 

966
00:59:13,200 --> 00:59:16,600
I suddenly had 140 country 
footprint to work with, not 8 

967
00:59:16,680 --> 00:59:19,560
European countries that were 
almost in the same time zone 

968
00:59:19,560 --> 00:59:22,920
anymore. 
I also have to face and deal 

969
00:59:22,920 --> 00:59:25,200
with the corporate diplomacy 
challenge or the politics. 

970
00:59:25,200 --> 00:59:28,080
Because I was working out of 
Basel, which was the global 

971
00:59:28,080 --> 00:59:31,720
headquarters. 
I also had to work with the 

972
00:59:31,720 --> 00:59:34,240
International Move Challenge, 
which was something I had 

973
00:59:34,240 --> 00:59:37,400
experienced before, but not 
quite in the same level because 

974
00:59:37,400 --> 00:59:39,880
Switzerland was new for me as a 
new destination. 

975
00:59:40,160 --> 00:59:43,360
And last but not least, they 
created the position as a new 

976
00:59:43,360 --> 00:59:46,240
position and hired me into. 
Which means that although I did 

977
00:59:46,240 --> 00:59:49,680
mention that that was a new 
challenge for me because I had 

978
00:59:49,680 --> 00:59:53,800
to own my space, that was newly 
created space for me and for the

979
00:59:53,800 --> 00:59:57,440
position, which meant that some 
of the established HRDS who 

980
00:59:57,440 --> 00:59:59,840
didn't want to let go of their 
beloved projects and their 

981
00:59:59,840 --> 01:00:03,480
beloved budget. 
I had to force my way into those

982
01:00:03,800 --> 01:00:07,080
and, and, and get those to be 
transferred to me because that 

983
01:00:07,080 --> 01:00:10,000
was part of my new remit. 
So you see how it's like you 

984
01:00:10,000 --> 01:00:14,560
want to eat a burger that has 
five patties and you're trying 

985
01:00:14,560 --> 01:00:16,680
to eat this thing all at the 
same time. 

986
01:00:16,920 --> 01:00:20,200
And of course, the more you 
start to stack up, the more 

987
01:00:20,400 --> 01:00:22,240
challenging and tricky it 
becomes. 

988
01:00:23,160 --> 01:00:27,200
Amazing. 
Like at this point I feel I feel

989
01:00:27,200 --> 01:00:31,920
really envious for the audience.
Of course we have delivered a 

990
01:00:31,920 --> 01:00:36,800
lot of value today. 
But why are you speaking about 

991
01:00:36,800 --> 01:00:38,960
those transitions? 
You know, especially from a 

992
01:00:38,960 --> 01:00:41,880
regional role to a global role, 
right? 

993
01:00:42,360 --> 01:00:47,560
But I think within the last two 
months we had the ex president 

994
01:00:48,360 --> 01:00:52,760
of Coca-Cola International, 
Ahmed Boza on the podcast, 

995
01:00:53,040 --> 01:00:58,400
right? 
And he was ACFO before he was 

996
01:00:58,400 --> 01:01:00,200
made president. 
I think, you know, American 

997
01:01:00,200 --> 01:01:04,080
companies called the CEO's 
president, but he spoke about 

998
01:01:04,080 --> 01:01:11,520
that transition from the CFO 
role to the president role and 

999
01:01:11,520 --> 01:01:16,400
spoke about the transition from 
regional roles to now the 

1000
01:01:16,400 --> 01:01:20,120
international roles. 
But one thing that really stuck 

1001
01:01:20,120 --> 01:01:25,240
for me from his, from that 
conversation with him moving 

1002
01:01:25,240 --> 01:01:30,800
from the CFO role to the CEO 
role was being a CFO, you're 

1003
01:01:30,800 --> 01:01:33,000
more buried in the numbers, 
you're more buried in the 

1004
01:01:33,000 --> 01:01:37,560
technical details. 
But moving to that CEO role, he 

1005
01:01:37,560 --> 01:01:42,840
now had to be more of a people 
leader, right? 

1006
01:01:43,000 --> 01:01:47,960
So I'd like for you to speak to 
that transition from, you know, 

1007
01:01:47,960 --> 01:01:51,800
one level of C streets to 
another level, especially, you 

1008
01:01:51,800 --> 01:01:56,480
know, if you're probably moving 
from the CMO to the CEO or CFO 

1009
01:01:56,480 --> 01:02:01,520
to CEO, we really don't see how 
it affects these individuals, 

1010
01:02:01,800 --> 01:02:04,280
right? 
You it's more like you're moving

1011
01:02:04,280 --> 01:02:06,960
from a specialist role to a 
generalist role. 

1012
01:02:07,160 --> 01:02:12,000
So what are the guard rails that
help with executive success? 

1013
01:02:12,160 --> 01:02:15,200
Right? 
Making those transitions, yes. 

1014
01:02:15,680 --> 01:02:18,560
So the short answer is the 
double diamond framework is what

1015
01:02:18,560 --> 01:02:21,160
I would recommend that 
particular executive to also 

1016
01:02:21,160 --> 01:02:25,360
utilize, ideally with someone 
like myself or one of the 72 

1017
01:02:25,360 --> 01:02:27,760
coaches I've trained because 
that really gives them the 

1018
01:02:27,760 --> 01:02:32,120
highest degree of a success. 
Now, if I wanted to unpack maybe

1019
01:02:32,120 --> 01:02:36,000
one or two additional tools, one
of them is not based on 

1020
01:02:36,000 --> 01:02:38,360
empirical research. 
You know, my book is very well 

1021
01:02:38,360 --> 01:02:40,120
researched. 
I spent five years just 

1022
01:02:40,120 --> 01:02:44,280
researching the topic. 
I have 156 citations in my book,

1023
01:02:44,560 --> 01:02:46,880
so the appendix is 22 pages 
long. 

1024
01:02:47,800 --> 01:02:50,560
This particular framework is 
something that I have created on

1025
01:02:50,560 --> 01:02:55,000
my own without necessarily 
basing it on an empirical 

1026
01:02:55,240 --> 01:02:57,960
framework. 
It's, it's based on my humble 

1027
01:02:58,600 --> 01:03:02,160
experience of and the sample 
size of 350 executives I have 

1028
01:03:02,160 --> 01:03:07,640
coached in the last 14 years now
in the last 12 years. 

1029
01:03:07,760 --> 01:03:12,400
So I called them the six 
essential qualities of 

1030
01:03:12,400 --> 01:03:17,080
extraordinary leaders, OK. 
And for this particular CFO 

1031
01:03:17,600 --> 01:03:20,880
switching into the CEO role, 
these are the six qualities I 

1032
01:03:20,880 --> 01:03:27,720
would want them to consider and 
rank themselves on a spider web 

1033
01:03:27,720 --> 01:03:32,240
to say what is my current state 
as a leader, honest assessment 

1034
01:03:32,440 --> 01:03:36,760
and what is my desired state as 
a, as an incoming international 

1035
01:03:36,760 --> 01:03:40,880
CEO. 
So that the first two are having

1036
01:03:40,880 --> 01:03:44,200
the confidence and a high degree
of self-awareness. 

1037
01:03:44,640 --> 01:03:47,800
OK, I won't mention any 
particular names, but there are 

1038
01:03:47,800 --> 01:03:52,520
many very famous walled 
politicians who have a ton of 

1039
01:03:52,520 --> 01:03:56,040
confidence but aren't 
necessarily very good in taking 

1040
01:03:56,040 --> 01:03:58,280
a look. 
And the hard look in the mirror 

1041
01:03:58,560 --> 01:04:02,640
to determine is any of what I'm 
saying actually landing with my 

1042
01:04:02,920 --> 01:04:05,000
audience or is it a bit too 
much? 

1043
01:04:05,000 --> 01:04:09,360
So these two out of the six help
the leader to expand their 

1044
01:04:09,360 --> 01:04:11,480
identity. 
I call that self leadership. 

1045
01:04:11,800 --> 01:04:16,120
OK, the next two are being 
connected. 

1046
01:04:16,280 --> 01:04:21,280
Imagine a Wi-Fi signal and being
an, an inspiring leader. 

1047
01:04:21,280 --> 01:04:25,680
And again, I know many leaders 
who have a ton of inspirational 

1048
01:04:25,680 --> 01:04:27,920
leadership. 
They go on a big stage and they,

1049
01:04:27,920 --> 01:04:31,080
they make the, the, the most 
incredible speeches, but they 

1050
01:04:31,080 --> 01:04:35,200
fail to speak to the individual 
that is swiping the floors late 

1051
01:04:35,200 --> 01:04:37,760
in the evening in their office 
because they just don't know 

1052
01:04:37,760 --> 01:04:41,000
what to say or how to connect 
with that level of individual. 

1053
01:04:41,080 --> 01:04:45,360
So it's the combination of the 
two that enhances the impact of 

1054
01:04:45,360 --> 01:04:48,000
that executive. 
And I call these two the 

1055
01:04:48,000 --> 01:04:50,280
combination of two team 
leadership. 

1056
01:04:50,400 --> 01:04:54,280
And that brings me to the last 
two qualities of extraordinary 

1057
01:04:54,280 --> 01:04:57,960
leaders. 
The fifth one is courage and the

1058
01:04:57,960 --> 01:05:02,760
6th 1 is clarity. 
Again, stereotypical. 

1059
01:05:02,880 --> 01:05:06,120
I know a lot of executives who 
have a ton of courage. 

1060
01:05:06,320 --> 01:05:11,200
Let's go, go, go, go, go, but do
not necessarily provide the 

1061
01:05:11,200 --> 01:05:16,040
necessary clarity around why we 
are going this direction. 

1062
01:05:16,240 --> 01:05:20,040
What is the what's in it for 
everyone, not just for me or for

1063
01:05:20,040 --> 01:05:23,800
the board, if we were all to 
rally behind this one mission 

1064
01:05:23,800 --> 01:05:25,840
and and really achieve this 
target here. 

1065
01:05:26,480 --> 01:05:30,120
So it's a combination of the two
that elevates the results of an 

1066
01:05:30,120 --> 01:05:32,960
executive leader. 
And I call these two business 

1067
01:05:32,960 --> 01:05:35,800
leadership. 
So to sum it up, it's about 

1068
01:05:35,800 --> 01:05:39,760
being confident, self aware, 
connected, inspiring, 

1069
01:05:39,880 --> 01:05:43,800
courageous, and having the 
clarity to make sure that you 

1070
01:05:43,800 --> 01:05:46,720
align yourself leadership with 
team leadership, with business 

1071
01:05:46,720 --> 01:05:50,720
leadership so that you can 
expand your identity, enhance 

1072
01:05:50,720 --> 01:05:55,240
your impact and elevate results.
And that's one particular 

1073
01:05:55,240 --> 01:05:58,760
toolkit is something that I can 
work with a leader, for 

1074
01:05:58,760 --> 01:06:02,720
instance, also to do a 
qualitative 360 interview with 

1075
01:06:02,720 --> 01:06:07,320
people that are the boss, their 
peers and the dark reports to 

1076
01:06:07,320 --> 01:06:11,240
gather their meaningful input 
and wise I download that for the

1077
01:06:11,240 --> 01:06:12,680
leader. 
They will then do the 

1078
01:06:12,680 --> 01:06:17,000
self-assessment as to what is 
the current state of mine when I

1079
01:06:17,000 --> 01:06:21,120
look at these six qualities and 
what is my desire to be. 

1080
01:06:21,120 --> 01:06:23,760
And that then becomes our road 
map for success. 

1081
01:06:24,320 --> 01:06:28,760
Amazing. 
But behind the courageous faces 

1082
01:06:28,760 --> 01:06:32,640
in public, right? 
We know that a lot of leaders 

1083
01:06:32,640 --> 01:06:37,520
struggle with the imposter 
syndrome at the highest of 

1084
01:06:37,520 --> 01:06:40,840
levels, but unfortunately, the 
stakes are the highest. 

1085
01:06:41,640 --> 01:06:44,760
So how? 
What's your recommendation for 

1086
01:06:45,160 --> 01:06:47,200
how to deal with imposter 
syndrome? 

1087
01:06:48,000 --> 01:06:54,640
Yeah, I mean, look, I, I think, 
and I do just briefly allude to 

1088
01:06:54,640 --> 01:07:00,360
this in in my book, right. 
I speak about the imposter 

1089
01:07:00,360 --> 01:07:04,040
syndrome in, in my book very 
briefly, because I really, 

1090
01:07:04,360 --> 01:07:06,720
again, I, I'm not a 
psychologist, I'm not a 

1091
01:07:06,720 --> 01:07:12,240
psychotherapist. 
I do not claim to know too much 

1092
01:07:12,240 --> 01:07:15,920
about the topic. 
What I can say, though, is that 

1093
01:07:17,240 --> 01:07:21,960
a lot more executives than they 
would admit actually have faced 

1094
01:07:21,960 --> 01:07:25,080
impostor syndrome, right? 
That's the real truth. 

1095
01:07:25,080 --> 01:07:30,240
I cite a particular study that 
looks at what is the actual 

1096
01:07:30,240 --> 01:07:35,200
percentage, right, of leaders 
and people who have cited that 

1097
01:07:35,200 --> 01:07:39,200
they have come across this 
phenomenon previously in some 

1098
01:07:39,520 --> 01:07:43,680
form or shape. 
And it's it's quite shocking 

1099
01:07:43,680 --> 01:07:49,440
because that number is 70%. 
So 7 out of 10 people have 

1100
01:07:49,440 --> 01:07:52,440
experienced these feelings at 
some point in their lives. 

1101
01:07:52,440 --> 01:07:55,880
And I cite the International 
Journal of Behavioral Science 

1102
01:07:56,160 --> 01:08:00,480
from 2011 here. 
And so why is I say that? 

1103
01:08:00,480 --> 01:08:02,360
Yeah. 
I mean, you know, impostor 

1104
01:08:02,360 --> 01:08:07,840
syndrome can be a challenge and 
can stand in the way of the 

1105
01:08:07,840 --> 01:08:12,080
leader and their mission and 
probably what whatever is the 

1106
01:08:12,120 --> 01:08:15,200
the success that they want to 
achieve. 

1107
01:08:15,640 --> 01:08:21,040
But we also need to bear in mind
that there are real upsides of 

1108
01:08:21,040 --> 01:08:24,600
impostor syndrome. 
And again, I think that that's 

1109
01:08:24,600 --> 01:08:28,520
sometimes neglected or 
unexplored, but there are some 

1110
01:08:28,520 --> 01:08:33,080
real benefits to be had if, you 
know, you wanted to look at that

1111
01:08:33,120 --> 01:08:37,479
as an actual upside. 
And I think there are scholars 

1112
01:08:37,479 --> 01:08:42,080
more famous than I am and more 
deep on the matter that have 

1113
01:08:42,080 --> 01:08:46,359
pointed out those upsides of 
coming across and facing 

1114
01:08:46,359 --> 01:08:49,560
impostor syndrome. 
And some of them are things like

1115
01:08:50,040 --> 01:08:55,279
because you are so worried that 
you may not perform right, which

1116
01:08:55,279 --> 01:08:59,399
is a real thing if you have 
impostor syndrome, you over and 

1117
01:08:59,399 --> 01:09:02,520
over prepare for whatever you 
are going to do. 

1118
01:09:02,600 --> 01:09:05,600
So if it's a keynote 
presentation, you really want to

1119
01:09:05,600 --> 01:09:08,600
make sure that you have 
researched the topic and you 

1120
01:09:08,600 --> 01:09:13,479
have taken enough attempts with 
your family and friends to 

1121
01:09:13,479 --> 01:09:17,800
really get comfortable and a 
little more confident at 

1122
01:09:17,800 --> 01:09:21,279
presenting this topic. 
If it's about, you know, meeting

1123
01:09:21,279 --> 01:09:25,279
and attending in meeting 
boardrooms and so on, you are 

1124
01:09:25,279 --> 01:09:28,080
more likely. 
If you're not quite a confident 

1125
01:09:28,080 --> 01:09:32,600
in your contributions yet, you 
may reach out to someone who is 

1126
01:09:32,640 --> 01:09:37,080
more senior than you are in the 
same boardroom and ask them to 

1127
01:09:37,080 --> 01:09:40,920
give you proper feedback on the 
back end of each meeting. 

1128
01:09:41,399 --> 01:09:45,359
Meaning again, you are taking 
very valuable feedback on board.

1129
01:09:45,479 --> 01:09:49,479
And not only that, but you're 
actually listening for 

1130
01:09:49,479 --> 01:09:52,880
improvement suggestions here, 
and you are not dismissing the 

1131
01:09:52,880 --> 01:09:55,400
feedback because you think 
you're above it all anyway. 

1132
01:09:55,400 --> 01:09:58,600
And what, what, what really is 
there for you to improve on? 

1133
01:09:59,040 --> 01:10:02,920
And so there are real reasons. 
And this is actually called as 

1134
01:10:02,920 --> 01:10:06,800
the Dunning Kruger inverse, 
which means that sometimes 

1135
01:10:06,800 --> 01:10:11,200
competence correlates with 
doubts and that doubt drives the

1136
01:10:11,200 --> 01:10:14,200
behaviour that compounds into 
more competence. 

1137
01:10:14,560 --> 01:10:19,880
So for me, I want to take it out
of this imposter kind of title 

1138
01:10:20,240 --> 01:10:23,320
and bring it to humility, right?
I mean, this is one of the 

1139
01:10:23,760 --> 01:10:26,600
profound things that I learned 
from one of my mentors. 

1140
01:10:26,600 --> 01:10:29,760
His name is Doctor Marshall 
Goldsmith, who said that, you 

1141
01:10:29,760 --> 01:10:33,120
know, he was in a conversation 
with a particular leader and he 

1142
01:10:33,120 --> 01:10:35,320
asked the leader, what is your 
development edge? 

1143
01:10:35,320 --> 01:10:37,400
What, what topic would you like 
to develop on? 

1144
01:10:37,640 --> 01:10:40,520
And the leader actually turned 
around and told him, look, I'm, 

1145
01:10:40,520 --> 01:10:42,800
I'm complete. 
There's nothing left for me to 

1146
01:10:43,120 --> 01:10:45,800
improve on. 
And this is where Marshall said,

1147
01:10:46,040 --> 01:10:48,160
may ioffer you a humble 
suggestion. 

1148
01:10:48,160 --> 01:10:51,200
He said, sure, yeah, go ahead. 
And he said, how about humility,

1149
01:10:51,560 --> 01:10:53,560
right? 
Because for me that that seems 

1150
01:10:53,560 --> 01:10:58,600
to be a development area to you.
So humility is a learning 

1151
01:10:58,600 --> 01:11:04,040
posture and certainty is not, 
which is one of the reasons if 

1152
01:11:04,040 --> 01:11:07,160
you look at the research that's 
been conducted by a doctor, 

1153
01:11:07,160 --> 01:11:11,200
Robert Hogan, the founder of 
Hogan Assessment Systems, is 

1154
01:11:11,200 --> 01:11:14,800
that if you look at CEO 
performance over a longer time 

1155
01:11:14,800 --> 01:11:18,520
period and you look at the total
shareholder return, the CEOs 

1156
01:11:18,520 --> 01:11:22,600
that have demonstrated humility 
are outperforming their peers 

1157
01:11:22,800 --> 01:11:26,120
who have demonstrated a lot of 
charisma or charismatic 

1158
01:11:26,120 --> 01:11:28,240
leadership. 
This is. 

1159
01:11:28,240 --> 01:11:30,720
Really amazing. 
And you know, I love that 

1160
01:11:30,720 --> 01:11:35,320
correlation between confidence, 
sorry, competence and doubt, 

1161
01:11:35,440 --> 01:11:40,360
right? 
But for me, I believe that 

1162
01:11:41,120 --> 01:11:43,800
confidence comes with 
competence. 

1163
01:11:44,480 --> 01:11:46,560
So I don't know if you agree 
with that. 

1164
01:11:46,640 --> 01:11:49,800
Of course, the more competent 
you are, the more confident you 

1165
01:11:49,800 --> 01:11:54,720
become. 
But I also love that humility 

1166
01:11:54,760 --> 01:11:59,400
that you spoke about, right? 
Because humility actually helps 

1167
01:11:59,400 --> 01:12:02,720
you to have, or would I say 
helps you to become teachable. 

1168
01:12:03,240 --> 01:12:07,760
And the moment you stop being 
teachable, it puts a ceiling on 

1169
01:12:07,760 --> 01:12:12,520
your growth, right? 
But a lot of people don't talk 

1170
01:12:12,520 --> 01:12:16,080
about the mindsets. 
And on this forecast, we have a 

1171
01:12:16,080 --> 01:12:20,680
philosophy, mindset, skill set, 
tool set. 

1172
01:12:20,880 --> 01:12:25,040
That is, before we collaborate 
with anybody, we want to 

1173
01:12:25,040 --> 01:12:26,720
evaluate where is your mindset 
art. 

1174
01:12:26,960 --> 01:12:30,360
All right, but believe that for 
you to be successful at 

1175
01:12:30,360 --> 01:12:33,360
anything, right, you need to 
first of all, have the right 

1176
01:12:33,360 --> 01:12:37,520
mindset, then develop the right 
skill sets, then adopt the right

1177
01:12:37,520 --> 01:12:41,120
tool set, then you can actually 
achieve success. 

1178
01:12:41,280 --> 01:12:44,800
So while Speaking of the mindset
on the pressure, right, you 

1179
01:12:44,800 --> 01:12:46,600
talked about the fair weather 
captains. 

1180
01:12:46,600 --> 01:12:49,720
It's very easy to to achieve 
success on the, you know, 

1181
01:12:50,080 --> 01:12:51,840
Clemence weather conditions, 
right? 

1182
01:12:52,040 --> 01:12:56,360
But what role does mindset play 
when you're navigating 

1183
01:12:56,360 --> 01:13:00,360
uncertainty, restructuring 
organizational politics by 

1184
01:13:00,360 --> 01:13:04,160
contingencies? 
What role does mindset play? 

1185
01:13:04,480 --> 01:13:06,520
You know when you're under 
pressure. 

1186
01:13:07,200 --> 01:13:11,040
Yes, and actually I wasn't quite
successful trying to explain 

1187
01:13:11,040 --> 01:13:12,360
that. 
I think you and I are saying the

1188
01:13:12,360 --> 01:13:14,440
same thing. 
So the honest version is. 

1189
01:13:14,640 --> 01:13:17,720
But when I look at, you know, 
someone even coming to me with 

1190
01:13:17,720 --> 01:13:20,040
the imposter syndrome as one of 
the issues they want to 

1191
01:13:20,040 --> 01:13:24,360
overcome. 
Feeling like a fraud is often a 

1192
01:13:24,360 --> 01:13:26,800
feature, not a bug. 
OK. 

1193
01:13:27,160 --> 01:13:31,000
Which means that you only feel 
like an imposter when you're in 

1194
01:13:31,000 --> 01:13:36,240
a room, when you feel that 
you're stretched to get into. 

1195
01:13:36,440 --> 01:13:39,320
So people who feel perfectly 
entitled to where they are 

1196
01:13:39,320 --> 01:13:42,520
usually, in my opinion, aren't 
growing, right. 

1197
01:13:43,040 --> 01:13:47,880
So the discomfort is the tax on 
operating above your previous 

1198
01:13:47,880 --> 01:13:50,760
levels or above your what, what 
you thought to be your 

1199
01:13:50,760 --> 01:13:54,240
competence levels, right? 
Which also means that again, if 

1200
01:13:54,240 --> 01:13:58,600
I wanted to look at it that way,
imposter syndrome tends to make 

1201
01:13:58,600 --> 01:14:03,640
people better at the thing that 
they are insecure about, which 

1202
01:14:03,640 --> 01:14:06,800
means that they tend to over 
prepare, they tend to double 

1203
01:14:06,800 --> 01:14:11,320
check, they listen harder in 
meetings and with, you know, 

1204
01:14:11,480 --> 01:14:15,160
taking feedbacks more seriously 
instead of dismissing it and 

1205
01:14:15,160 --> 01:14:18,240
saying, well, I'm a complete 
product, look at me right, what 

1206
01:14:18,240 --> 01:14:22,720
more can I possibly learn? 
And this is where the Dunninger 

1207
01:14:22,720 --> 01:14:27,120
Kruger inverse is. 
Real competence correlates with 

1208
01:14:27,120 --> 01:14:32,040
doubt, and that doubt drives the
behaviours that compound into 

1209
01:14:32,040 --> 01:14:35,640
more competence, which also 
means that humility is a 

1210
01:14:35,640 --> 01:14:41,480
learning posture and certainty 
or competence per SE is not. 

1211
01:14:41,480 --> 01:14:43,720
It also keeps you decent to 
other people. 

1212
01:14:43,720 --> 01:14:48,200
Let's face it, if you have some 
degree of impostor syndrome, you

1213
01:14:48,200 --> 01:14:52,000
tend to read the room, you tend 
to assume others you know know 

1214
01:14:52,000 --> 01:14:56,280
things that you don't and avoid 
the kind of confident, you know,

1215
01:14:56,280 --> 01:15:00,400
steam steamrolling that wrecks 
teams and conversations. 

1216
01:15:00,800 --> 01:15:05,640
And so again, for me, it's not a
good or bad thing. 

1217
01:15:05,760 --> 01:15:08,000
You can look at it through 
different lenses. 

1218
01:15:08,000 --> 01:15:11,640
But yeah, of course mindset 
plays a big part because if if 

1219
01:15:11,640 --> 01:15:15,080
you had that, you know, a 
grotesque mindset that you're a 

1220
01:15:15,080 --> 01:15:18,120
complete product, well then then
you have done, you have outdone 

1221
01:15:18,120 --> 01:15:20,960
your learning curve that there's
nothing really you can learn. 

1222
01:15:21,160 --> 01:15:23,400
And that in itself is is not a 
good sign. 

1223
01:15:24,080 --> 01:15:29,200
Amazing. 
So have you actually seen AI and

1224
01:15:29,200 --> 01:15:33,720
digital transformation increase 
leadership pressure for 

1225
01:15:33,720 --> 01:15:36,680
executives and how should they 
respond? 

1226
01:15:37,160 --> 01:15:41,280
Of course, I mean, it's another 
one of those unknowns if you are

1227
01:15:41,280 --> 01:15:45,640
not a deep technical expert and 
and everyone is looking at you 

1228
01:15:45,880 --> 01:15:49,200
to come up with the brilliant 
solutions that you know, they're

1229
01:15:49,200 --> 01:15:51,640
also waiting for it. 
But for me, again, it's not 

1230
01:15:51,640 --> 01:15:55,160
necessarily about having the 
deep technical competence. 

1231
01:15:55,160 --> 01:15:58,640
I mean, if every executive had 
to develop deep technical 

1232
01:15:58,640 --> 01:16:02,600
competence on every trend that 
comes the way they, they would 

1233
01:16:02,600 --> 01:16:05,360
never finish their learning and 
they would still be stuck in 

1234
01:16:05,360 --> 01:16:08,520
some formal university degree 
and training. 

1235
01:16:08,520 --> 01:16:11,640
So again, it, it comes back to 
what I said before, which is, 

1236
01:16:11,640 --> 01:16:16,000
you know, if you are open 
enough, if you have a learning 

1237
01:16:16,000 --> 01:16:19,280
curve where you don't consider 
yourself to have all the answers

1238
01:16:19,600 --> 01:16:21,440
to all the questions that are 
coming your way. 

1239
01:16:21,840 --> 01:16:27,040
If you work with people who do 
are deep subject matter experts 

1240
01:16:27,480 --> 01:16:31,200
and help you to prepare those 
decisions in a more meaningful 

1241
01:16:31,200 --> 01:16:34,760
way, that's all you need to do. 
And of course, you, you know, as

1242
01:16:34,760 --> 01:16:37,280
we say, you need to start 
drinking your own champagne. 

1243
01:16:37,280 --> 01:16:41,120
I mean, how many times have I 
seen that in HR where we, you 

1244
01:16:41,120 --> 01:16:44,200
know, some of the better 
initiatives that we rolled out, 

1245
01:16:44,200 --> 01:16:46,640
whether it was an ERP 
implementation or something 

1246
01:16:46,880 --> 01:16:50,000
technologically related. 
You, you experiment with it 

1247
01:16:50,000 --> 01:16:53,560
first with your own population 
before you start to roll it out 

1248
01:16:53,560 --> 01:16:57,120
into the wider organization. 
And those critical learnings 

1249
01:16:57,120 --> 01:17:01,520
must be embedded in the final 
rollout of the tool or whatever 

1250
01:17:01,520 --> 01:17:03,760
the solution is before you do 
that. 

1251
01:17:04,040 --> 01:17:08,920
Wow, interesting. 
So when I look at the data in 

1252
01:17:08,920 --> 01:17:14,160
terms of the demographics of 
this forecast, we have a highly 

1253
01:17:14,240 --> 01:17:20,280
educated audience for Refonique.
I think I saw that more than 40%

1254
01:17:20,600 --> 01:17:25,600
of the leasters of this forecast
have more than a first degree 

1255
01:17:26,000 --> 01:17:32,600
and I think about more than 20, 
about 20%, they're about have a 

1256
01:17:32,600 --> 01:17:37,920
master's degree or higher now. 
But that means that we, we have 

1257
01:17:38,560 --> 01:17:41,680
an audience that is 
predominantly made-up of 

1258
01:17:41,760 --> 01:17:46,520
professionals and entrepreneurs.
So I'd like for you to speak to 

1259
01:17:46,520 --> 01:17:48,880
the founders, to the 
entrepreneurs, right? 

1260
01:17:48,880 --> 01:17:53,960
What can they learn from these 
corporate executive transitions 

1261
01:17:54,360 --> 01:17:57,920
that we have been talking about?
Like what are the transferable 

1262
01:17:57,920 --> 01:18:02,080
skills, right that they can 
learn from in terms of 

1263
01:18:02,480 --> 01:18:06,240
transitions that can actually 
help them to save years of 

1264
01:18:06,240 --> 01:18:08,360
costly mistakes? 
Yeah. 

1265
01:18:08,640 --> 01:18:12,680
I mean, look, if they are 
leading organizations that are 

1266
01:18:12,680 --> 01:18:17,360
large enough to have executives 
hired and working for them, 

1267
01:18:17,360 --> 01:18:20,160
well, then the topic applies to 
them universally, right? 

1268
01:18:20,160 --> 01:18:22,880
It's the same thing. 
And if they haven't quite 

1269
01:18:23,040 --> 01:18:26,960
reached that level yet, my 
advice to them is, and this may 

1270
01:18:26,960 --> 01:18:30,480
be a punchline for you, invest 
in preparedness, not in 

1271
01:18:30,480 --> 01:18:34,200
prediction. 
That is my ultimate kind of key 

1272
01:18:34,200 --> 01:18:36,800
take away that I want to share 
with them. 

1273
01:18:37,200 --> 01:18:41,120
And, and again, Adam, what I 
really enjoyed our conversation 

1274
01:18:41,120 --> 01:18:44,160
and I really hope that this was 
what you had in mind when you 

1275
01:18:44,160 --> 01:18:46,800
reached out and said, let's, 
let's have a have a podcast 

1276
01:18:46,800 --> 01:18:50,080
recording together. 
Oh, wow, amazing, amazing. 

1277
01:18:50,080 --> 01:18:53,320
And of course, you know, we had 
the number one, number one 

1278
01:18:53,320 --> 01:18:59,120
feature is #1 ranked features in
the world on the podcast a few 

1279
01:18:59,120 --> 01:19:02,360
weeks ago. 
And it's like you guys are 

1280
01:19:02,360 --> 01:19:05,320
saying the same thing. 
She talked about preparedness 

1281
01:19:06,560 --> 01:19:09,440
instead of predictions. 
And this is the number one 

1282
01:19:09,440 --> 01:19:11,720
futurist in the world. 
Futurists are known for 

1283
01:19:11,720 --> 01:19:17,040
predicting future trends, right?
So preparedness is actually very

1284
01:19:17,040 --> 01:19:18,440
important. 
And of course, you know, we 

1285
01:19:18,440 --> 01:19:22,680
appreciate that. 
So before we let you go, I 

1286
01:19:22,680 --> 01:19:26,000
definitely we need to do a part 
to you because we, we've had a 

1287
01:19:26,000 --> 01:19:28,960
lot to to speak about. 
And of course, we have a lot of 

1288
01:19:28,960 --> 01:19:32,000
value to still provide to the 
audience, right? 

1289
01:19:32,320 --> 01:19:36,040
So before we let you go, we we 
do have a tradition, right? 

1290
01:19:36,040 --> 01:19:40,120
Like you tell me what name you 
would like to see on the 

1291
01:19:40,120 --> 01:19:43,560
podcast. 
I mean, one name I can recommend

1292
01:19:43,560 --> 01:19:46,640
to you because I found him quite
interesting is a gentleman 

1293
01:19:46,640 --> 01:19:52,720
called David Pope and he's a 
communications and presence 

1294
01:19:53,280 --> 01:19:57,520
trainer and guru. 
So if you if if you have an 

1295
01:19:57,520 --> 01:19:59,800
audience that is interested in 
how they can enhance the 

1296
01:19:59,800 --> 01:20:03,680
presence and the voice and the 
whole thing, I think that's 

1297
01:20:03,680 --> 01:20:06,280
that's going to make for a very 
interesting conversation. 

1298
01:20:07,200 --> 01:20:09,880
Wow, interesting. 
So you know the guy, you can 

1299
01:20:09,880 --> 01:20:11,920
invite him. 
So what guy should should should

1300
01:20:11,920 --> 01:20:13,320
I invite? 
Give me a name to. 

1301
01:20:13,320 --> 01:20:14,840
Invite. 
Yeah. 

1302
01:20:14,920 --> 01:20:15,840
David Pope. 
I know him. 

1303
01:20:15,840 --> 01:20:17,080
Yeah. 
I'm happy to make an 

1304
01:20:17,080 --> 01:20:19,960
introduction on your behalf. 
OK, amazing. 

1305
01:20:20,080 --> 01:20:22,400
But what guy is it that you 
don't know? 

1306
01:20:22,480 --> 01:20:24,080
That you think I should reach 
out to you? 

1307
01:20:25,120 --> 01:20:31,560
That I don't know. 
Well, maybe some deep AI expert,

1308
01:20:31,560 --> 01:20:35,440
someone who has been in the 
machine room training those 

1309
01:20:35,480 --> 01:20:41,040
algorithms on what they are 
capable of that you know, may or

1310
01:20:41,040 --> 01:20:45,240
may not be as as known as Sam 
Oldman or someone of that 

1311
01:20:45,240 --> 01:20:47,360
nature. 
Oh wow, interesting. 

1312
01:20:47,600 --> 01:20:50,120
You know what? 
I have had somebody that fits 

1313
01:20:50,120 --> 01:20:54,160
that same description on the 
broadcast and they leave in your

1314
01:20:54,160 --> 01:20:56,800
neck of the woods. 
So I think I might make an 

1315
01:20:57,000 --> 01:20:59,640
introduction. 
His name is Doctor Elias Meno, 

1316
01:21:00,640 --> 01:21:06,680
very, very brilliant Russian, 
Polish AI experts. 

1317
01:21:06,680 --> 01:21:10,040
I think you, you'd, you'd love 
that introduction. 

1318
01:21:10,320 --> 01:21:12,200
Please just remind me after the 
port. 

1319
01:21:12,440 --> 01:21:15,040
So quick fire route questions, 
right? 

1320
01:21:15,040 --> 01:21:18,560
So quick questions. 
Just give me the quickest answer

1321
01:21:18,560 --> 01:21:23,120
you can give me. 
So #1 would be what is your best

1322
01:21:23,160 --> 01:21:26,440
leadership book? 
Yeah, it's a it's a it's not a 

1323
01:21:26,440 --> 01:21:28,800
new book, but I loved reading 
that book. 

1324
01:21:28,800 --> 01:21:32,240
It's called the Coaching Habit 
by Michael Bunge Stanier. 

1325
01:21:32,240 --> 01:21:35,680
What I loved about the book is 
it's written for a non coach 

1326
01:21:35,680 --> 01:21:38,640
audience. 
And so this book really teaches 

1327
01:21:38,640 --> 01:21:41,960
you as a leader, as a line 
manager, if you wanted to use 

1328
01:21:42,320 --> 01:21:45,480
the instrument of coaching more 
often without necessarily 

1329
01:21:45,480 --> 01:21:49,800
training to become a coach. 
The Coaching Habit is your must 

1330
01:21:49,800 --> 01:21:52,640
read book. 
The coaching habit by. 

1331
01:21:53,360 --> 01:21:56,520
Michael Bunge's tenure. 
Thank you. 

1332
01:21:56,520 --> 01:21:58,360
What would you say is the most 
underrated? 

1333
01:21:58,360 --> 01:22:01,720
Skill. 
The most underrated executive 

1334
01:22:01,720 --> 01:22:04,120
skill. 
Humility. 

1335
01:22:05,280 --> 01:22:08,080
Amazing humility. 
I knew it had to be a soft 

1336
01:22:08,080 --> 01:22:11,960
skill. 
So AI, do you see it as an 

1337
01:22:12,000 --> 01:22:17,480
opportunity or as a trek? 
Where does AI see it in the 

1338
01:22:17,480 --> 01:22:22,440
analysis on boards? 
Can be both, depending on your 

1339
01:22:22,440 --> 01:22:26,400
worldview and your attitude 
towards technology innovations. 

1340
01:22:27,520 --> 01:22:34,760
OK, so #4 is what is the biggest
leadership myth that you 

1341
01:22:34,760 --> 01:22:38,080
disagree with? 
The 1st 90 days is enough to on 

1342
01:22:38,080 --> 01:22:41,080
board at the executive level. 
OK. 

1343
01:22:41,080 --> 01:22:45,000
And of course, last but not the 
least, what is one word for 

1344
01:22:45,000 --> 01:22:47,000
leadership? 
That is one word that defines 

1345
01:22:47,000 --> 01:22:51,560
great leadership, and why that's
word is above the authors. 

1346
01:22:52,200 --> 01:22:56,200
Wow. 
I mean, for me, it would be, 

1347
01:22:57,480 --> 01:23:01,880
unsurprisingly, TQ or transition
intelligence that that for me 

1348
01:23:01,880 --> 01:23:04,360
really defines the cream of the 
crop. 

1349
01:23:04,520 --> 01:23:07,480
Because again, you could have 
done this several times over, 

1350
01:23:07,480 --> 01:23:10,960
not exactly knowing how and why 
you were successful before. 

1351
01:23:10,960 --> 01:23:15,080
But if you're able to articulate
that, if you're able to be an 

1352
01:23:15,080 --> 01:23:19,520
inspiration to your peers, be a 
mentor to others who want to, 

1353
01:23:19,560 --> 01:23:21,880
you know, learn more about this 
and how they can be more 

1354
01:23:21,880 --> 01:23:25,520
successful, that for me, is the 
real ultimate leadership 

1355
01:23:25,680 --> 01:23:31,400
quality, I guess. 
I'm basin I do not disagree with

1356
01:23:31,400 --> 01:23:33,880
you from me to you, it's a very 
big thank you. 

1357
01:23:34,000 --> 01:23:37,360
I always say it is that 
gratitude is good attitude and 

1358
01:23:37,360 --> 01:23:39,640
when a person shares their time 
with you, they share their life 

1359
01:23:39,640 --> 01:23:42,960
with you because the SI unit 
measuring life this time. 

1360
01:23:43,120 --> 01:23:47,800
So love and massive respect to 
you for joining us today for the

1361
01:23:48,240 --> 01:23:52,000
insides, you know, gives you 
wealth of knowledge that you 

1362
01:23:52,000 --> 01:23:55,360
shared today, right? 
It is super, super amazing. 

1363
01:23:55,360 --> 01:23:58,640
And of course, to the audience, 
right, guys, do not forget to 

1364
01:23:58,640 --> 01:24:03,560
subscribe, share, like, you 
know, comment support and also 

1365
01:24:04,080 --> 01:24:05,720
always go for something in your 
life. 

1366
01:24:06,000 --> 01:24:09,280
Conceive, believe, strive to 
thrive and of course, go 

1367
01:24:09,280 --> 01:24:11,200
achieve. 
For me, it's goodbye. 

1368
01:24:11,200 --> 01:24:14,400
And of course, back to Naveed. 
Do you have any final words 

1369
01:24:14,920 --> 01:24:19,200
before you leave us today? 
No, just to say thank you for 

1370
01:24:19,200 --> 01:24:23,200
having me on your show and that 
I can't wait to get my hand on 

1371
01:24:23,200 --> 01:24:24,160
the actual episode. 
Oh. 

1372
01:24:25,080 --> 01:24:27,960
Wow, it's just coming to you 
soon. 

1373
01:24:28,240 --> 01:24:29,320
OK. 
Bye, guys.

